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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 24, 5:13 AM GMT+10.
  • 81% Internet (81%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2200 , 2145 , 2037 , 2170 , 2141 and 2160 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Wi-fi 16 hours ago
Sydney Internet 21 hours ago
Sydney Internet 2 days ago
Sydney E-mail 2 days ago
Sydney Total Blackout 3 days ago
Sydney Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    The nbn is down

  • MarkLeveson
    Mark Leveson (@MarkLeveson) reported from Sydney, New South Wales

    Morning @2GB, you’ve got app issues again. It keeps cutting out and and one stage we heard Ben ask the Astro guy the same question four times. Now nothing. Our download is 108Mbs and upload 32Mbs, ping 13Ms. Our NBN’s working fine.

  • skylxrksays
    SKYLXRK | @liammarsters@aus.social (@skylxrksays) reported from Sydney, New South Wales

    A circuit breaker got tripped that killed everything but the lights and I’ve never been happier to have my critical network infrastructure running on the light circuit, no fighting with NBN handshaking for this guy at 11:30pm 😌

  • LachlanB_
    LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales

    @Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷

  • fromthewonni
    Maureen ✳️✳️ (@fromthewonni) reported from Sydney, New South Wales

    @PaulFletcherMP I have NBN I live about 30ks from the city of Sydney My modem since the day it was installed tells me there’s no signal I was unable to work from home during the lockdown because the Internet dropped in and out all day making work impossible to complete efficiently or effectively

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @DoctorKarl So sad that NBN is a fail completely system, rather than a Failsafe system.

  • yueh
    Steven Yu (@yueh) reported from Sydney, New South Wales

    @iinet @NBN_Australia down in Maroubra...

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • LapTop006
    Julien Goodwin (@LapTop006) reported from Sydney, New South Wales

    *sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.

  • leebailey11
    Lee Bailey (@leebailey11) reported from Sydney, New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • phazzles
    Phazzlcron Persei 8 (@phazzles) reported from Sydney, New South Wales

    Nbn is down

  • AmandaNonBinz
    no name (@AmandaNonBinz) reported from Sydney, New South Wales

    @ryan_racz @Stephen___Burns @SpaceX NBN compared to global partners, is already slow and out of date lol

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    NBN is down again

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    NBN is expensive and has stupid cost constraints on performance. So people are paying more and the network can’t operate as quickly as it could because of dumb things like CVC. Yet everyone is focus on the last mile tech

  • FPV112
    Ray Fares (@FPV112) reported from Sydney, New South Wales

    @Optus Hi Optus I have sent you a DM about my NBN not working. Could someone please look at this tomorrow and advise Thanks

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • romant
    roman tarnavski (@romant) reported from Sydney, New South Wales

    @ClaudeMandy @TimLonghurst @NBN_Australia we don’t need to go far to see a sensible separation of infrastructure and service provision - just across the ditch in NZ they’ve managed to preserve competition whilst investing in their country’s future

  • LachlanB_
    LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales

    Help needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryCorby57986
    Terry Corby (@TerryCorby57986) reported

    @DaveMcG67 @Ausbobsmit @lauren_vasiliou Like Snowy 2 you mean started by LNP at a cost of $2B now estimated at $42B an LNP project or the NBN which cost us $110B more under Abbott& Turnbull for a far inferior service.Neither the right or left r great project managers.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @pointman69 @CefaiJason @robb_j_m 10 years and $30b wasted on LNPs stupid idea. All the whole Turnbull invested in fibre rollouts in Europe and the supplier of copper to the nbn

  • BILLTHEDJ
    Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported

    Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

  • tatduckum
    Kathy Mewton (@tatduckum) reported

    @thatreviewplace @MarkDiStef You were complaining about the budget not helping housing . It is And if you support ON / LNP you have no right to complain about debt / deficit Your side left Oz with over $1 T debt NDS in crisis Snowy blowout Inland rail , $45 B Robodebt NBN blowout $350 B AUKUS

  • c0n_AU
    Con! (@c0n_AU) reported

    @ItsMissShorty @robb_j_m When people refer to NBN/Internet as “WiFi” they’re absolutely Luddites or just too lazy to know what they have/need and don’t deserve any help from those who might.

  • eevblog
    Dave Jones (@eevblog) reported

    NBN Update: "Cable works are progressing. The fibre cable was installed between the two manholes early this morning and the site has been made safe. Due to traffic control requirements, work has temporarily paused and will recommence under day Road Occupancy Licences between 10:00am and 2:00pm. Cable preparation works began earlier at 3:30am, with splicing scheduled to commence this afternoon. Customer restoration is expected to be completed later today. NBN will continue to monitor progress and provide further updates as they become available."

  • Harold36089778
    Harold ☢️🔥🏭⚛️ (@Harold36089778) reported

    @MarkoMatvikov Even worse: Labor writes new laws to force super to invest in “building back Aus” like Melb-Syd high speed rail or upgrading NBN. When competition policy allowing global carriers to compete on the Melb-Sydney flight would drive costs down & Starlink is outcompeting NBN today.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @diss_presso @robb_j_m The nbn was only announced in 2011/12. So if it went to crap in 2000, that's the market that let it go to crap.

  • jimboot
    Jim Stewart (@jimboot) reported

    @eevblog @Aussie_BB Been on on Starlink maybe 5 years. I can remember one outage because of a Solarflare. Wireless NBN was every other day. Good old Govt again

  • theinfradev
    The InfraDev (@theinfradev) reported

    @malimber01 @robb_j_m What are you talking about. The NBN was created from nothing and only cost so much in the end because it was saddled with Telstra's **** copper infra by the libs and had to essentially build it twice.