NBN Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney, Parramatta, and Ashfield.

City	Problem Type	Report Time
Sydney	Internet	32 minutes ago
Sydney	Internet	11 hours ago
Parramatta	Wi-fi	11 hours ago
Ashfield	Internet	11 hours ago
Sydney	Internet	2 days ago
Sydney	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Sacha Fernandez (@sacharules) reported 7 minutes ago from Sydney, New South Wales

  Internet NBN connection down on the weekend. Again! @TPG_Telecom

• 
  Raymond Brown (@jrbrown48_brown) reported 13 minutes ago from Sydney, New South Wales

  @JmarrMarr @bkbaguley @SatPaper I live in Sydney my NBN goes down every time we have strong winds. Plus at night streaming doesn't work.

• 
  🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported 13 minutes ago from Sydney, New South Wales

  @alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.

• 
  Matt George (@mattygeorge) reported 14 minutes ago from Sydney, New South Wales

  @Aussie_BB more outages today? The last few days have been terrible...so many outages?? Lift you game. #nbn #aussiebroandband #outage

• 
  JD (@jonnodunger) reported 16 minutes ago from Sydney, New South Wales

  @NBN_Australia when is Ryde 2112 going to be back online? Second outage this weekend!

• 
  Yu Dan Gu (@YuDanGu1) reported 17 minutes ago from Sydney, New South Wales

  @TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

• 
  sachi (@sachi_sam) reported 17 minutes ago from Sydney, New South Wales

  @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

• 
  Evan (@fictillius) reported 19 minutes ago from Sydney, New South Wales

  NBN is expensive and has stupid cost constraints on performance. So people are paying more and the network can’t operate as quickly as it could because of dumb things like CVC. Yet everyone is focus on the last mile tech

• 
  Maureen ✳️✳️ (@fromthewonni) reported 21 minutes ago from Sydney, New South Wales

  @PaulFletcherMP I have NBN I live about 30ks from the city of Sydney My modem since the day it was installed tells me there’s no signal I was unable to work from home during the lockdown because the Internet dropped in and out all day making work impossible to complete efficiently or effectively

• 
  Serious Bec (@SeriousBec) reported 24 minutes ago from Sydney, New South Wales

  Waiting for our NBN outage to be fixed …seems they can’t find a technician that isn’t off isolating with COVID ..so now we could still die from COVID & looking likely may die of starvation to now poss dying of Bordem! ..you fckn ******** #Domicron

• 
  Raymond Brown (@jrbrown48_brown) reported 29 minutes ago from Sydney, New South Wales

  @NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help

• 
  Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported 31 minutes ago from Sydney, New South Wales

  LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

• 
  Michie Lab (@kmichie13) reported 32 minutes ago from Sydney, New South Wales

  @NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?

• 
  Evan (@fictillius) reported 33 minutes ago from Sydney, New South Wales

  @geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers

• 
  John Skinner (@johncskinner1) reported 38 minutes ago from Sydney, New South Wales

  @NBN_Australia The main problem is some providers take days to “diagnose” the issue when it’s v. clear what the problem is. This wastes time & resources. In areas of high failure @NBN_Australia should have some technicians based in the community to maintain this infrastructure! @stemplemanmp

• 
  JD (@jonnodunger) reported 43 minutes ago from Sydney, New South Wales

  @MyRepublicAU outage in Ryde 2112. What’s the story? NBN all okay

• 
  John Skinner (@johncskinner1) reported 45 minutes ago from Sydney, New South Wales

  During the big storm yesterday our @NBN_Australia box blew. Not being repaired until 20th! Some people are on their 9th box. Repair times are random with some repaired today, tomorrow & next week. @stemplemanmp doing a great job trying to help us & prevent regular reoccurrences!

• 
  𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported 46 minutes ago from Sydney, New South Wales

  @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

• 
  Alpa (@AlpaB_) reported 48 minutes ago from Sydney, New South Wales

  @VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!

• 
  Pelli69 (@pelli_69) reported 53 minutes ago from Sydney, New South Wales

  @NBN_Australia any updates on when service will return on Northern Beaches? Power has been restored but still no NBN?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frank Clay (@FrankCl65360653) reported 52 seconds ago

  @craigreucassel @NBN_Australia If its the "nbn box" not the modem/router then it is not user replaceable (despite appearing to be). I dont mind them replacing it, and I dont mind the wholesale model where you cant speak to them - but 1.5months is crap.

• 
  oberon (@1Octonaut) reported 1 minute ago

  @craigreucassel @NBN_Australia Craig, call your federal MP's office. They can submit a complaint direct to nbn - they'll have plenty of experience doing this - and you might see some results. Even if your MP is some LNP waste-of-space, their office staff should be able to get onto this.

• 
  oberon (@1Octonaut) reported 5 minutes ago

  @craigreucassel Craig, call your federal MP's office. They can submit a complaint direct to nbn - they'll have plenty of experience doing this - and you might see some results. Even if your MP is some LNP waste-of-space, their office staff should be able to get onto this.

• 
  🌏 💧 Bianca (@justme_bmk) reported 6 minutes ago

  @jamiemanson101 @craigreucassel @NBN_Australia I had the same, I received one, presumably an upgrade. Never asked for one, nor was told about it, I had to call to make sure there wasn't a mistake. Somehow, we managed to install it ourselves ;-), without the NBN worker's expertise.

• 
  Craig Reucassel (@craigreucassel) reported 9 minutes ago

  @Richard33878882 @NBN_Australia Have called provider 4 times. They are equally frustrated. Each time @NBN_Australia refuses to replace even though their box is broken.

• 
  ULTROS_PROFESSIONAL (@ULTROS_PRO) reported 9 minutes ago

  @craigreucassel optus cut my old place off from the cable internet because they decided not to offer the service anymore due to the nbn it took 4 months from that day for an nbn technician to drill a hole in the wall to run the cable. 2019, four whole months without internet

• 
  Gill Perkins (@atticusorion) reported 10 minutes ago

  @NBN_Australia why oh why did we EVER switch to NBN??. 3rd or 4th problem in as many months.

• 
  caskings (@caskings) reported 10 minutes ago

  @Idealaw Mine was doing that. Managed to work the process and force NBN to send a tech out and fix two bad joints. Now a steady 47mbit rain or shine.

• 
  Trent Darmanin (@tdog_79) reported 16 minutes ago

  @Optus @NBN_Australia - no internet for 2 and half days . Is there a fix coming soon for Mansfield ?

• 
  Tim Baxter (@timinclimate) reported 17 minutes ago

  Of course, if @NBN_Australia's service wasn't objectively ****, this wouldn't such an issue.