1. Home
  2. Companies
  3. NBN
  4. Sydney
NBN

NBN outages and service status in Sydney, New South Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • NBN generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Apr 27, 8:03 PM GMT+10.
  • 85% Internet (85%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% Wi-fi (4%)
  • 2% TV (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2200 , 2204 , 2144 , 2140 , 2160 and 2127 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 5 hours ago
Sydney Internet 7 hours ago
Sydney Internet 2 days ago
Sydney Internet 2 days ago
Sydney Internet 4 days ago
Sydney Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • vikrammann76
    Vikram Singh Mann (@vikrammann76) reported from Sydney, New South Wales

    @NBN_Australia @AustralianOpen You guys are the worst to deal with no way you should be involved in any national events

  • Thought_Patrol
    Thought Patrol (@Thought_Patrol) reported from Sydney, New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.

  • sachi_sam
    sachi (@sachi_sam) reported from Sydney, New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • LachlanB_
    LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales

    @Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷

  • PeterBell7
    Peter Bell (@PeterBell7) reported from Sydney, New South Wales

    @JJKALE2 I love PK .. reflects how tired we are of comparing our **** show with another country This cruddy government NEVER compares us to OECD when languishing at the bottom social reforms, pensions NBN etc

  • jrbrown48_brown
    Raymond Brown (@jrbrown48_brown) reported from Sydney, New South Wales

    @NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help

  • TonyThefathippy
    Tony Thefathippy (@TonyThefathippy) reported from Sydney, New South Wales

    Hey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont

  • matthewjonespga
    Matthew Jones (@matthewjonespga) reported from Sydney, New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • jonnodunger
    JD (@jonnodunger) reported from Sydney, New South Wales

    @MyRepublicAU outage in Ryde 2112. What’s the story? NBN all okay

  • ShuZelin98
    Linzeshu (@ShuZelin98) reported from Sydney, New South Wales

    NBN outage for a whole day at Wahroonga NSW @NBN_Australia

  • yvonnewallbank
    yvonnewallbank (@yvonnewallbank) reported from Sydney, New South Wales

    Wow, NBN guys went to the pit to fix a non-existent problem and we have been down since! Amazing work from the most inefficient company I know. Old saying: if it ain't broke don't fix it!

  • jrbrown48_brown
    Raymond Brown (@jrbrown48_brown) reported from Sydney, New South Wales

    @JmarrMarr @bkbaguley @SatPaper I live in Sydney my NBN goes down every time we have strong winds. Plus at night streaming doesn't work.

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    @emma__jayne14 @rdbarrett2525 Ain't that the truth......everything nice.....they have destroyed......NBN, NDIS, Aged Care, Services Personnel support, TAFE, Rats Tests......etc....etc

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    @adamajacoby @davejeffress82 Me2....what has he got to do to wake Australians up.....rorts, cheats, lies, hides, bullshits, announces, robodeaths 2200, NDIS totally stuffed up, NBN, Sub stuffup, $4+bn payment to France.....the list is endless....and still people "support" his band of crooks & misfits

  • lyng62
    Lyn (@lyng62) reported from Sydney, New South Wales

    @NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

  • ShuZelin98
    Linzeshu (@ShuZelin98) reported from Sydney, New South Wales

    @AGLEnergy NBN internet has been down for a whole day, any idea when it will get fixed? 🫠

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterPeterV20
    Peter 2.0 🐁🌸 (@PeterPeterV20) reported

    @WazzaGc @PaulineHansonOz Omg don't get me started on the NBN... Mostly poorly designed network and rollout

  • ryanremery
    Ryan Emery (@ryanremery) reported

    So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

  • benedict303
    🦺 Benedict Harris (@benedict303) reported

    @Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India

  • leeves_chou
    LC ✝️ (@leeves_chou) reported

    Proof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @DryFarmer24 @EnergyWrapAU The "accountants" for the NBN were spot on. The price per premises had begun to hit target right before Abbott shut it all down to put in his "multi-technology mix" crap. Most RE and battery projects hit target costs, too. You really don't pay attention, do you?

  • aphacia
    Kang Li (@aphacia) reported

    @NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?

  • IdnoSports
    IdnoSports.com (@IdnoSports) reported

    @Ryandally08 It’s not the only thing ONE NATION will shut down. The 1 billion dollar Great Barrier Reef scam will be on the agenda as well. And I would be taking action against the nbn roll out that has blown out to billions more than ever explained take them to court

  • Ftksuke235
    Boyd Rose (@Ftksuke235) reported

    @NBN_Australia Why has there been 5 outages in the span of 3 weeks at my address? One planned outage followed by 4 unplanned. Getting beyond a joke now.

  • Miss__84
    miss_84 (@Miss__84) reported

    Agaiinnnnnnn @Telstra again. A war widow with a serious heart condition without the use of her phone because of an nbn outage. But how does that affect the mobile phone useage Youre the absolute worst company. She feels cut off from the world. But hey she has the internet

  • HydraBoom
    Hydra Boom (@HydraBoom) reported

    @Telstra No outages, just the pathetic mobile coverage that is our only back up for nbn. Keep putting your cgarges up and the service keeps declining. You know about this problem, its been reported multiple times, fix the tower already.