NBN Outage in Sydney, State of New South Wales

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

 Problems detected at NBN

NBN problems in the last 24 hours in Sydney, State of New South Wales

NBN Outage Chart in Sydney, State of New South Wales

April 02: Problems at NBN

NBN is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet 76.70% Internet
  • Wi-fi 9.44% Wi-fi
  • Total Blackout 5.54% Total Blackout
  • E-mail 4.94% E-mail
  • Phone 2.02% Phone
  • TV 1.35% TV

NBN Outage Map Near Sydney, State of New South Wales

The most recent outage reports and issues originated from Sydney, Parramatta and Pymble.

Sydney Total Blackout
Sydney Wi-fi
Sydney Internet
Sydney Internet
Sydney Internet
Sydney Internet

NBN in Sydney, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:
  • EricFremouw Eric Fremouw (@EricFremouw) reported from Sydney, State of New South Wales

    @AttardMon Got NBN last week. Upgrade from ADSL. 10x faster. WFH definitely better. Not a hitch, happy costumer. Great service. @Telstra @NBN_Australia

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @tonywbrown @mukimu A game that could have been avoided with a more appropriate technology choice. I don't blame NBN for this, they're just implementing the policy they were given and trying to make the best of it. The issue from the start had been bad govt policy. LNP made it worse.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @MeckeringBoy Been saying this along with many engineers for years, but still this toxic LNP Government persues this bag of shit NBN, as last count we were 62nd.....it's overpriced, underperforming & going to cost $bn's to fix........thanks LNP Government

  • Ross_Coster Ross Coster (@Ross_Coster) reported from Sydney, State of New South Wales

    @JonDeeOz @NBN_Australia @MrKRudd If the NBN is struggling under load it is a backhaul problem, all of which is fibre.

  • PWB_inAus Paul Brooks (@PWB_inAus) reported from Sydney, State of New South Wales

    @shara_evans @NBN_Australia Indeed. I guess that's what you get when there's no meaningful SLG. At least it's not as bad as the incredibly useless guidelines on fixed wireless tower congestion.

  • HappySinger Dave The Trampoline Venue Avoider (@HappySinger) reported from Sydney, State of New South Wales

    Me, on a video call: can't wait till I get the NBN, this is shit. Oh, wait. I do have the NBN. This is NEVER GOING TO GET BETTER. Thanks, @TurnbullMalcolm.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @albericie @OzCaroin But that was the anti NBN wackos 🤡speaking to support Murdoch's trash bags, most of us, thought differently & look @ the total mess & mishmash we have 🤔😉😉

  • mkrsek 💧McFly (@mkrsek) reported from Sydney, State of New South Wales

    @Squidhump @MagikMilly ✅ Heartless: Manus & Nauru ✅ Brainless: #NBN , FTTP -> FTTN ✅ Incompetent, bordering on stupid: Making Home Affairs super portfolio; giving it to Dutton; being rolled in return.

  • dremond Dom Remond (@dremond) reported from Sydney, State of New South Wales

    Hey @iiNet what's going on with @NBN_Australia service, making WFH impossible!!

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @NBN_Australia reporting an outage in Frenchs Forest 2086. Guess everyone working from home and school has caused it to collapse

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    Someone is on a 12/1 NBN plan trying to work from home and it’s my fault it’s slow. I should just make it work faster apparently.

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    @iiNet no internet in Turramurra again, over an hour for technical support, no outage showing on @NBN_Australia

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @Leesidge @OZloop I seem to agree with you, but NBN is such a stuffup, sure it contributed as well as totally poor planning

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    What a totally unfit for purpose the #NBN is. Trying to access Mygov website. And servers crash. Shows how bad under pressure the internet is.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @ScottMorrisonMP @GladysB @leighsales @vanOnselenP @hamishNews @drkerrynphelps So NZ can lock down community and close schools but then they have LEADERSHIP and high speed NBN. 🤬 #FlattenTheCurve NOT #COVIDー19

  • lesleyhitchens Lesley Hitchens (@lesleyhitchens) reported from Sydney, State of New South Wales

    In this time of confusion & crisis, there is one constant, emails from @Telstra : “nbn™ service interruption during network updates”. How reassuring. 😒

  • MsDovic Dianne Draganovic (@MsDovic) reported from Sydney, State of New South Wales

    @fi_shep @TurnbullMalcolm Although the NBN is shit. So he’s not off the hook, but i know deep down he’d care.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @Vic_Rollison Except that @HonTonyAbbott, @TurnbullMalcolm & @ScottMorrisonMP have totally stuffed the NBN. I’ve got to 4G Broadband for an affordable and superior service. These pricks have set the country back decades just because they hate Labor & are infected with born-to-rule delusion.

  • yutrops Pavan Kundur (@yutrops) reported from Sydney, State of New South Wales

    @SkillUpYT This lockdown would be more enjoyable if the nbn wasn’t horrible

  • HappySinger Dave The Happy Singer (@HappySinger) reported from Sydney, State of New South Wales

    @TurnbullMalcolm @theanthonyhayes @rhysam Even at the best of times, my NBN is not much better than ADSL was, because it's still delivered over the same broken copper. Sure the peak speeds are higher, but it's still flaky. Not reliable for videoconferencing.

  • m2plater Merrick Plater (@m2plater) reported from Sydney, State of New South Wales

    Terrible shame that LNP took over our NBN and destroyed it.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

  • urban_reverie Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales

    I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @seamus @brett_gibson @charlietech @wendy_harmer @robbie_buck @abcsydney There are two reasons people have legitimate NBN complaints. 1/ They scored FTTN and got the furthest drop from the Node. 2/ they have shit wifi. And number 2 is far more prevalent

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @brett_gibson @seamus @charlietech @wendy_harmer @robbie_buck @abcsydney Spot on, most people get the shits when they go from cable at 112Mbps to NBN at 94Mbps real world, THEY WOULD NEVER EVER NOTICE!

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • berniecoen Bernie Coen (@berniecoen) reported from Sydney, State of New South Wales

    @bengrubb Ben I ditched NBN to hot-spot fron my phone and boom! Not a problem steaming Netflix etc. I and to avoid massive download I lowered the settings mode. Unless u have a 4K and it's in 4k u don't need the highest streaming. Pic looked exactly the same

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Yay the internet returns after a 13hour outage. I bet it was switched off at the exchange to re route capacity. #NBN.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Still no #NBN Been down all morning. Just using my limited capacity on my phone. What a crock of shit this network is. And you want people to work from home,......

  • ShutUp_AJ Binge Thinker, the BCB (@ShutUp_AJ) reported from Sydney, State of New South Wales

    - Make the nbn free to all - Pressure mobile phone providers to not charge - legislate ban on evictions til this is over - leave for casuals - power and water bills to be capped - Stimulus payouts to all by taxable income ala 2008 Get ******** into it

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Spruiking by #NBN Of capacity. It is hopeless under pressure. As for uploading too slow. Gov fault at this.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @warkolm @kvgoldsmith @NBN_Australia Honestly I use my nbn satellite service as a backup - not as my primary. I get better (still painfully slow) speed on my 3G antenna setup. I am one of the lucky ones.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    After a 15 hour #NBN Outage it comes back.

  • AndrewColley Andrew Colley (@AndrewColley) reported from Sydney, State of New South Wales

    Last night @Ausgrid moved power on my st u'gnd. Partial outage was expected. #hfc cut out eventho I still had power. @Telstra assured me that it needed @NBN_Australia tech visit; wld take days. Telstra calls 2day & says it was a "scheduled" NBN outage & the network shld be up🤔🤔

  • simonpallister Simon Pallister (@simonpallister) reported from Sydney, State of New South Wales

    27 hours into an @NBN_Australia / @iiNet outage, still no word on when it will be fixed. Complete lack of info from both parties

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.

  • carlonizeti Carlo Nizeti (@carlonizeti) reported from Sydney, State of New South Wales

    @hamishk79 @NBN_Australia @Telstra Yeah started to sniff around, people rave about @Aussie_BB so they might be a go! I’m also going to move some of my other Telstra services to other carriers, I spend so much money with them yet receive a less than premium service!

  • carlonizeti Carlo Nizeti (@carlonizeti) reported from Sydney, State of New South Wales

    @NBN_Australia I had a chat with @Telstra , they blamed NBN for all the issues and didn’t help much. Their view is NBN can’t perform as well as a 20 year old HFC network. I know it’s marketing BS, others have Telstra 80 mbit NBN in my area with no issues.

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!

  • the_jongleur Michael Mulhern (@the_jongleur) reported from Sydney, State of New South Wales

    @MickMakes I suppose it’s because I’m 35km, or so, from the Sydney CBD. @NBN just too lazy/cheap to even run in a 2nd rate solution like FTN. SkyMuster is a joke. You’d think that for an area that is a mobile black spot, that the NBN planners would at least get their “solution” right!

  • Cal_O_Rynn Cal 🌻 🌸🍄 (@Cal_O_Rynn) reported from Sydney, State of New South Wales

    @DarrenKilminst1 Before this issue where we have been fighting since August, escalated in November, then hit the fan in January, I didn't have much of an issue either. But trying to run a medium sized business with one phone line & voicemail has been a nightmare! Telstra + NBN = 🤯

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    @kiwihestyles No, just my NBN and they won’t send a technician out to fix it. 😊😡

  • fictillius Quiet, Evan (@fictillius) reported from Sydney, State of New South Wales

    @MiddleMoney @NewtonMark @TurnbullMalcolm @NBN_Australia It’s the business model that’s been the problem from the day Conroy came up with it. What’s telling is only half the premises ready for service have actually ordered one because it’s so damn expensive and now has a bad reputation.

  • fictillius Quiet, Evan (@fictillius) reported from Sydney, State of New South Wales

    @MiddleMoney @NewtonMark @TurnbullMalcolm @NBN_Australia NBN could just fix all this butthurt by removing CVC charges and having a single flat AVC or maybe one additional cheap AVC for oldies that just want a landline. Then you get whatever the line can do

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    And our NBN is out. Again. So is our Foxtel. Managing a network can’t be that hard!

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @mhp478 @JamesCridland @NBN_Australia @Telstra Utter bullshit. Take your hate elsewhere so we can just have a problem solving conversation without you

  • debrapittam Debra Pittam (@debrapittam) reported from Sydney, State of New South Wales

    Update on my #Telstra #NBN connection winge: they dropped us from 100/30 to 25/5 still keeping us on the same price plan. The only way to resolve it without an increae in plan cost was to raise a complaint. Check your speeds people. If we hadn’t we wouldn’t have known.

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @jendudley @Telstra I saw that. I pay more for the nbn than my mobile by almost double. Will be going down a plan or scrapping it for 4G.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • impactblue85 Anna Hahn (@impactblue85) reported

    @TPG_Telecom Frustrated by your move to online support but with no queue in place, I just keep getting told to try again. My service keeps dropping out, many times an hour, which I am aware is likely an NBN issue, but I need to contact you first. And yes, I have reset my boxes.

  • john83232546 john (@john83232546) reported

    @NBN_Australia Shane understanding that these are difficult time but with an Internet that is so slow that I can even load their pages 0.54mbps download speed there isn’t much I can do other than wait on the phone.

  • ToryHunta Logan Mutant (@ToryHunta) reported

    The very Dishonorable @HonTonyAbbott Rat ****** the whole lot of us on everything when he came to power Renewables NBN Health Education Women's issues Prince Philip nearly got a knighthood an at least Tony's Daughter got a dodgy scholarship

  • VodafoneAU Vodafone Australia (@VodafoneAU) reported

    @abhinav_mq 2/2 These include being unable to make or receive calls, NBN connection issues, reporting lost or stolen phones and recharge issues. Thank you for your patience.

  • garystark Professor Margarita O'Clock Stumpy Gaz. (@garystark) reported

    @NBN_Australia Your suggestion does not help matters at all. Your suggestion actually impedes the process of getting the issue resolved in a prompt and efficient manner. So please do not give me corporate spin. I do not accept it. It's second rate blather and unsuitable for the masses.

  • garystark Professor Margarita O'Clock Stumpy Gaz. (@garystark) reported

    @NBN_Australia Utter rubbish. It IS passing the buck. Of the worst order. The problem is your problem. You have been informed of the problem.

  • norbs Todd Norbury OAM (Self isolation world champion) (@norbs) reported

    @NBN_Australia So spoke to the ISP as requested on DM. Still waiting on @NBN Very good NBN. All week I have been off the air trying to share one service working from home. Thank you for proving what everyone else has said about your woeful service.

  • garystark Professor Margarita O'Clock Stumpy Gaz. (@garystark) reported

    @NBN_Australia This is NOT a provider problem. It is YOUR node that has failed. AGAIN. And AGAIN. And AGAIN. Probably nine times since about July last year. THIS. IS. YOUR. PROBLEM. DO. NOT. EVEN THINK. ABOUT. PASSING. THE. BUCK. Do your job, and stop the disconnections.

  • dmcflynn Dale Cooper (@dmcflynn) reported

    @NBN_Australia hi folks. Been without any internet (not slow, none!) for 9 days due to an outage according to your website. I live in Hooper Crescent Flynn, ACT. My provider TPG is all but mute so I’ve given up on them. 9 days - how is that possible!! Can you help!! Please! Dale

  • _pradeep_ Pradeep Shanmugham (@_pradeep_) reported

    @DylanDuff3 @GeoffreyHuntley @jbogard @JamesNK Unless you got TPG FTTB - the network from @NBN_Australia its a joke!