NBN outages and service status in Sydney, New South Wales
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Full Outage Map
- NBN generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Aug 6, 12:18 PM GMT+10.
- Internet (82%)
- E-mail (9%)
- Total Blackout (4%)
- Wi-fi (2%)
- TV (2%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2145 , 2038 , 2040 , 2137 , 2009 and 2131 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 5 days ago |
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Sydney
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Internet | 5 days ago |
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Sydney
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Internet | 5 days ago |
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Sydney
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7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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Dhawal Damania (@dhawaldamania) reported from Sydney, New South WalesExtremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless
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Alpa (@AlpaB_) reported from Sydney, New South Wales@VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Matt George (@mattygeorge) reported from Sydney, New South Wales@Aussie_BB more outages today? The last few days have been terrible...so many outages?? Lift you game. #nbn #aussiebroandband #outage
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Mark Leveson (@MarkLeveson) reported from Sydney, New South WalesMorning @2GB, you’ve got app issues again. It keeps cutting out and and one stage we heard Ben ask the Astro guy the same question four times. Now nothing. Our download is 108Mbs and upload 32Mbs, ping 13Ms. Our NBN’s working fine.
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JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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John Skinner (@johncskinner1) reported from Sydney, New South Wales@NBN_Australia The main problem is some providers take days to “diagnose” the issue when it’s v. clear what the problem is. This wastes time & resources. In areas of high failure @NBN_Australia should have some technicians based in the community to maintain this infrastructure! @stemplemanmp
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Lee Bailey (@leebailey11) reported from Sydney, New South Wales@Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently
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Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South Wales@R_Chirgwin That would as bad as a keynote address by Malcolm Turnbull on how he fixed the NBN.
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John Skinner (@johncskinner1) reported from Sydney, New South WalesDuring the big storm yesterday our @NBN_Australia box blew. Not being repaired until 20th! Some people are on their 9th box. Repair times are random with some repaired today, tomorrow & next week. @stemplemanmp doing a great job trying to help us & prevent regular reoccurrences!
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Pelli69 (@pelli_69) reported from Sydney, New South Wales@NBN_Australia any updates on when service will return on Northern Beaches? Power has been restored but still no NBN?
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Amanda Hogan (@hogesonline) reported from Sydney, New South WalesFrom @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
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Matthew Jones (@matthewjonespga) reported from Sydney, New South Wales@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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Glenn Sargood (@onebg) reported from Sydney, New South WalesIt's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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James Fridley (@fridley) reported from Sydney, New South Wales@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
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Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South WalesHaha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South WalesSo tired of intermittent slow nbn
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Tony Thefathippy (@TonyThefathippy) reported from Sydney, New South WalesHey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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capt.zen.petabyte 🇦🇺🏴☠️ (@capt_petabyte) reportedHey @beourmate MateNBN, I have had zero NBN in my unit for around an hr now, currently using 4G on my mobile. App states nil services issues or outages. Cycled modem + NBN box, still ZERO. No emails from you about scheduled outages? Whats going on? CC @NBN_Australia
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Cdbrown (@BrowntownBrew) reported@basespanker @Batman2242 That was a fttn upgrade with Telco support, but libs called it fraudband due to the minor upgrade so it got scrapped and years later the #nbn was formed to rollout fibre to 93% of premises. LNP got in and decided to do fraudband
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🏴 ⚡️Scott Hilditch ⚡️🏴 (@scotthilditch) reported@NBN_Australia down ahead of @MainEventTV #SpencerTszyu fight, wonder how I get a refund? @Kogan #newsnow
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purana (@purana) reported@NBN_Australia still cannot connect a NBN service to my mothers location. Yet it says in website its serviced by FTTN, but here we are 6+ months (3 retail providers) and still cannot get a service. They blame construction, but what happened to project planning before that :)
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Peter Leversha (@PeterLeversha) reported@Johnuh9d @AvidCommentator The NBN is expensive crap. The NDIS has turned into a complete rort. The GFC was an American housing crisis that had very little to to do with us. The pandemic was an over reaction. They've blown the lot. Money wasted with zero return on investment. Both parties are responsible for this mess and all I see for the future is higher unemployment and a low currency. It's going to be a double whammy. We are already in a per capita recession. The country needs some serious reform and it needs it right now..
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iamfee (@fairies4one) reported@Batman2242 Our nbn network is a joke!
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1inover1000areFactual (@RogerWi42848146) reported@WhosFibbing Serious outages occurred under the LNP, including failures that blocked Triple Zero, crippled mobile networks, and shut down parts of the NBN. Some were longer, larger, or more dangerous than the recent Telstra event. So please do carry on.
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Lev Szeps (@LevSzeps) reported@strangerous10 We already own the NBN, so why can't emergency services be run directly by the NBN?
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Umai NUTTERS (@Umai_NUTTERS) reportedWas going to shock those who wondered why ive been offline for a month after the last internet issue and go New Financial Year New Stream, but alas the weather decided it was going to flood where the NBN lines run. I can download... just, upload is dreadful so RIP
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Jamie (@jamieeedward) reported@Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor