NBN Outage Report in Sydney, State of New South Wales
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If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000, 2126, 2190, 2141, 2160, 2127, 2140 and 2138.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Sydney, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Iaen Cordell
(@IaenCordell) reported
from
Sydney, State of New South Wales
@MichaelSmyth_ @NBN_Australia I wish I could get points for NBN scam calls! Already two this afternoon! When I tell them I am happy for them to disconnect the service they hang up, only to call again several hours later.
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Adam (aka trash panda)
(@theorangepeach) reported
from
Sydney, State of New South Wales
@mrgnarchr Meh, if the govt wasn’t hellbent on trying to make a profit out of the NBN and actually run it as a utility, we probably wouldn’t see 5G being pushed so hard (stupid NBN CVC pricing)
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Ken Moore
(@midii) reported
from
Sydney, State of New South Wales
@jendudley Say goodbye to that. We went from 100mbps cable to 2-3mbps adsl to 50mbps nbn and paid the same for each service. Extra for the adsl cause had to tether to my mobile to actually use the internet.
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Adam (aka trash panda)
(@theorangepeach) reported
from
Sydney, State of New South Wales
@mrgnarchr When they can build 5G, sell ‘unlimited’ at the same price as over NBN, but difference is they keep all the $$$ (and don’t have to pay a stupid cut to NBN), why wouldn’t to push it as an alternative that they actually make money from. NBN really ****** things
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
Hi Optus @Optus - Your NBN seems to be down in 2146 for the last 30 minutes or so. #optusoutage #optus #nbnoutage
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David Turnbull
(@TurnbullDavidR) reported
from
Sydney, State of New South Wales
Update. Only partially installed. Seems NBN didn’t connect from outside our development into the development. Delayed until March. Dreadful service and shoddy Project Mgt. Also had to pay additional $16000 for cabling!!. @NBN_Australia #nbn
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Alicia McIntyre
(@alicia94985048) reported
from
Sydney, State of New South Wales
@DaveVescio Nbn is crap in Australia!
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Darth MadV 🧛🏻♂️
(@DarthMadV) reported
from
Sydney, State of New South Wales
@xzRich_ Our NBN only improved our upload speeds in trade off for DL speeds. Anyway just threaten to change companies if they don’t match the bill to what you think it’s worth or what annother companies offering and they’ll make u an better offer if they wanna keep you as a customer.
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Darth MadV 🧛🏻♂️
(@DarthMadV) reported
from
Sydney, State of New South Wales
@xzRich_ It’s so stupid because NBN is supposed to be cheaper AND faster but it isn’t and it pisses me off. We get ripped off in au for below average internet.
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Simone ♀️🏳️🌈
(@SimoneC84186958) reported
from
Sydney, State of New South Wales
Absolutely our NBN is a waste of taxpayers money, we well everyone I've spoken to just around NSW is fed up with such poor quality. And business are suffering for it, I help a friend a few days and her NBN is frustrating on her business slow waste of time.🙄👎
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Ken Moore
(@midii) reported
from
Sydney, State of New South Wales
@jendudley Poor progress is the last place I lived. Brand new building. Cable terminates in power pole outside the building. No phone lines available for adsl. They managed to free up 4-5 lines for 40+ units. 2 years later still no cable or nbn despite building next door having it.
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Arafat Tehsin
(@arafattehsin) reported
from
Sydney, State of New South Wales
I am super surprised to experience the quality of broadband in (or around) Sydney -- it still gets disconnected at least 5 times a week. @NBN_Australia and @TPG_Telecom, I'd highly recommend you both to get a better management because it sucks and it really does.
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@ShaughnessyMat You should be celebrating......took us 107days to connect to existing connection,speed at best half of what we are paying for, continually "drops out" & have to reboot either NBN or Telstra Gen2 modem, 2-3 times a day. When system down no homeline, & grossly overcharging HGIT 💩
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Michael Bassett
(@AndNowItsTime) reported
from
Sydney, State of New South Wales
@marklevy2gb, @NBN_Australia’s website is down...not helping I still confidence! #nbn #techfail
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Rod
(@rodrigoelp) reported
from
Sydney, State of New South Wales
@TPG_Telecom Definitely not working. The NBN router has the flashing red light for link. Unfortunately I don’t have a way to log into this modem as I didn’t receive a configuration for it. Very tempted to just request my configuration from you and debug it myself
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AnT
(@Failingtorevers) reported
from
Sydney, State of New South Wales
My house got forced to switch to NBN and FFS the Internet cuts out every 20 mins and we are at half the ******* download speed What the actual **** have you done , do you know how frustrating this is
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AnT
(@Failingtorevers) reported
from
Sydney, State of New South Wales
Your life can be ruined in seconds **** you NBN you took my stable wifi connection away from me , now my internet is ******* shit
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@slpng_giants_oz @knarfnamduh Try 2 NBN NBN going to be one big costly taxpayers fix...ATFD Free our Refugees Send Dutton to The Hague Smash IPA & have them pay tax, not a charity a business
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AB
(@Angry_AB_) reported
from
Sydney, State of New South Wales
@NBN_Australia Well.. all NBN have done since November is waste my time.. apparently im not important enough to speak to any manager in your “customer service team” (that’s what Angie from that team told me anyway..). I’ll DM you anyway.. should be fun..
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Nicholls
(@mitchnicholls) reported
NTD box replaced, internet returns at the usual speeds. NBN tech says most of his job is just going round to houses replacing NTD boxes due to issues like this. No wonder there has been the stock issue.. the fragility is concerning.
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nbn™ Australia
(@NBN_Australia) reported
@Archies_Human Hi Helena, this certainly sounds like a known scam call. nbn will never cold call you about this. The best thing you can do is hang up and ignore them, and if you're unsure if it's real or not, please contact your provider to double-check. 1/2
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Lucrezia Borgia
(@Signora_Borgia) reported
@TelstraEnt I am truly surprised they can manage to ‘build’ anything given the way they handle poor customers trying to connect to NBN -frustrating people
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Optus
(@Optus) reported
@aerguney There's also an NBN fault impacting the area. Our techs are working hard to resolve these issues ASAP. I do apologise for the disruptions caused, if you require any further assistance, please send us a DM - Nard (2/2)
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mªdcªtjo (stay) 2.0 (metres away from me)
(@madcatjo2point0) reported
@NBN_Australia I think the issues are RSP-related, like not moving to an NBN plan, for starters. 🤬
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Eleven The Luminary!
(@LuminaryOfAges) reported
@lukeyp95 I mean true I’m sorry for overreacting I’m glad that I got nbn which is what Australia is doing to get good internet so it’s not bad anymore and well I’m usually playing against other aussies I should be fine sorry for overreacting.
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Social Kristancing
(@DesignedToFade) reported
Hi @NBN_Australia your tech visited our area’s outage on Friday at some point. The repair clearly didn’t work and it took another 24hrs for you to even send another tech to try again. (FYI still no service). Is it normal for you to take this long to address an essential service?
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Darryl 🌪️Viva la Entropy🌪️ Morris
(@o0ragman0o) reported
When I was growing up, there was always a live phone for line for emergencies Now it's hard to go 2 weeks without @Optus, @Ergon, @NBN_Australia going down for indefinite periods leaving a complete and dangerous power and comms blackouts across the region #MillaaMillaa outages
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The Nebula of Cats
(@thenebulaofcats) reported
from
Brisbane, State of Queensland
Unfortunately due to @DodoAustralia's service today's stream was Broken and had to be cut short. Gotta love being promised Internet speeds you're not receiving~ #australia #nbn #dodoaustralia
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Helena Handbasket
(@Archies_Human) reported
Be aware - a new scam for me. Just had a "No Caller ID" call claiming to be from @NBN_Australia saying my IP address has been compromised and my connection needs to be upgraded before the #NBN goes down for 24-48hrs. Sure buddy.