NBN outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- NBN generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 10, 2:48 PM GMT+10.
- Internet (83%)
- Wi-fi (7%)
- E-mail (5%)
- Total Blackout (3%)
- TV (2%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2145 , 2040 , 2160 , 2193 , 2011 and 2010 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 8 hours ago |
|
Sydney
|
Internet | 13 hours ago |
|
Sydney
|
Internet | 1 day ago |
|
Sydney
|
TV | 1 day ago |
|
Sydney
|
Internet | 1 day ago |
|
Sydney
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Derek Bell (He/Him) (@derek_bell) reported from Sydney, New South WalesCheck out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?
-
James Fridley (@fridley) reported from Sydney, New South Wales@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
-
JD (@jonnodunger) reported from Sydney, New South Wales@MyRepublicAU outage in Ryde 2112. What’s the story? NBN all okay
-
Thomas Rice (@thomasrice_au) reported from Sydney, New South WalesVery few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.
-
-
Marty K (@_marty_k) reported from Sydney, New South Wales@Aussie_BB I’ll have to call in later, but you definitely have the updated email as I’ve been getting invoices there for many months now. Is there a separate system that sends out the NBN outage notification that doesn’t just use current email on file?
-
Amanda Hogan (@hogesonline) reported from Sydney, New South WalesFrom @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
-
Peter Bell (@PeterBell7) reported from Sydney, New South Wales@JJKALE2 I love PK .. reflects how tired we are of comparing our **** show with another country This cruddy government NEVER compares us to OECD when languishing at the bottom social reforms, pensions NBN etc
-
LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales@Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷
-
Daniel Watson Hayes™ (@dwatsonhayes) reported from Sydney, New South Wales@NBN_Australia Hi there. Can you advise how I connect free to air tv via nbn FTTP? I've been told that my property falls under the NBNCo network and as such free to air television needs to be connected via NBN fibre. Please advise
-
-
Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales@NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...
-
Tony Thefathippy (@TonyThefathippy) reported from Sydney, New South WalesHey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont
-
Grant O'Farrell (@GrantOFarrell) reported from Sydney, New South Wales@marklevy2gb @NBN_Australia @BelongAU What’s the hourly rate mark?? Surely there’s someone at 2GB who would look after the big dogs issues??
-
Quinny, 🔜 hoping to host YOUR convention, call me (@Q_dog) reported from Sydney, New South Wales@ScottRhodie @exetel Yeah was very happy to go back to internode and return to a normal NBN service!
-
People Just Like Us (@PplJustLikeUs) reported from Sydney, New South Wales@landrights4all @JulianCribb @spenderallegra Fix the NBN for a start & make vibey regional centres a real option
-
LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South WalesHelp needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏
-
dg (@dgaust) reported from Sydney, New South Wales@troyhunt @home_assistant @Aussie_BB You'll probably need to turn on smart queues on your UDM Pro (I think I recall you have one of these). Otherwise the NBN policer will throw a fit on uploads and you'll get horrible upload results.
-
-
Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew (@asphotos) reportedYou’re not trying to do remote IT support to the mother in law on their stupidly slow 12/1mbps NBN FTTC plan 4hrs drive away and it keeps dropping you out? Sad! **ARGHHH
-
purana (@purana) reported@AussieWirraway Lucky you, can't even get my mum onto FTTN because of terrible network management by NBN co. They transitioned the street, but didn't think to keep capacity on FTTN for residents in units who cant get anything else..
-
🖤Carly🤍 (@Carlsie555) reportedTrying to Work from Home and my internet has **** itself….again. 🙄 Been on hold to the help desk for the past 45 mins trying to sort. Anyone suggest a good nbn provider that doesn’t drop out?
-
Jen Dudley-Nicholson (@jendudley) reportedFour days with no NBN. We were promised a fix today but the 4G network fell over from overuse instead. Thinking about investing in puppets and more paper books.
-
DerKrampus (@gaymilkisgay) reported@ianclarkeAU NBN is not a cellular network - I think your statement is illogical.
-
Ticcer 🇦🇺🇳🇿🇬🇧🇷🇺 (@Ticcer) reported@KatyKray73 Weirdly, Rudd's original NBN plan was way better... Fiber to the curb. Turncoat came in and said it was better to have a mix of technologies... as if incompatibility issues between different technologies never existed. It was idiotic! At the time, it was clear to me that he did that because he wanted to claim some of the expected glory of the network for himself, and to snub Labor.
-
Max Revelation (@MaximilPlan3t) reported@GregNordo @AllBiteNoBark88 I just had another go with Optus. Literally no internet during peak hrs. Their NBN is unbelievably bad, even my business plan was dropping out 20 times a day. Aldi it is.....
-
Optus (@Optus) reported@ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik
-
Ian Clarke (@ianclarkeAU) reported@the_vocal_one @CovfefeDnUnder You’re missing the point. Wired networks pre NBN worked just fine, and still do. Every new NBN suburban / bush connection loses money. Every new Starlink customer is profitable, so it can strip away customers and NBN will slowly die. PS : I’ve been on 5G for years : 4x speed
-
Sista Cate Ruth ♿ (@SistaRuthDOPD) reportedOur NBN is on the fritz so our ISP has thrown us back to 4G. My med prescriptions have somehow been ballsed up. The $160 monitor we had to get for our cat isn't working. It never ends. Why is it so hard? And I wonder, why can't anyone just do their jobs competently any more?