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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Apr 28, 4:52 PM GMT+10.
  • 86% Internet (86%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% Wi-fi (4%)
  • 2% TV (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2200 , 2144 , 2204 , 2140 , 2160 and 2127 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 23 hours ago
Sydney Internet 1 day ago
Sydney Internet 1 day ago
Sydney Internet 1 day ago
Sydney Internet 2 days ago
Sydney Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    The nbn is down

  • stevenandlizzy
    Steven (@stevenandlizzy) reported from Sydney, New South Wales

    @NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?

  • yvonnewallbank
    yvonnewallbank (@yvonnewallbank) reported from Sydney, New South Wales

    Wow, NBN guys went to the pit to fix a non-existent problem and we have been down since! Amazing work from the most inefficient company I know. Old saying: if it ain't broke don't fix it!

  • aussiepomm
    aussiepomm (@aussiepomm) reported from Sydney, New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • Peter_Hindwood
    Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, New South Wales

    The #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet

  • ELCA_Brett
    Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales

    @NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...

  • DianaRyall
    🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South Wales

    We are a decade behind with fast internet. Do you trust the #LNP to fix the #nbn? If not, #PutLNPLast

  • OONTOO3
    OONTOO (@OONTOO3) reported from Sydney, New South Wales

    @blue01dragonfly Last time Labor tried with NBN It never worked Cost $B Little Trot wasting money again. aa .

  • hogesonline
    Amanda Hogan (@hogesonline) reported from Sydney, New South Wales

    From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • alipage6
    Ali (@alipage6) reported from Sydney, New South Wales

    @NBN_Australia @BelongAU any update to when the outage will be resolved in Waverley? Would be nice to have service to be able to do my job.

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @DoctorKarl So sad that NBN is a fail completely system, rather than a Failsafe system.

  • LapTop006
    Julien Goodwin (@LapTop006) reported from Sydney, New South Wales

    *sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • alipage6
    Ali (@alipage6) reported from Sydney, New South Wales

    @NBN_Australia @ericsson @MWCHub What about homes with constant NBN outages? I’d look forward to a service that works.

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    Morrison has stuffed the NBN......no service in flooded areas.....from day 1......when they promised to fix it.......WATFU

  • vikrammann76
    Vikram Singh Mann (@vikrammann76) reported from Sydney, New South Wales

    @NBN_Australia @AustralianOpen You guys are the worst to deal with no way you should be involved in any national events

  • sydneyguy
    sydneyguy (@sydneyguy) reported from Sydney, New South Wales

    @Telstra My nbn not working

  • FPV112
    Ray Fares (@FPV112) reported from Sydney, New South Wales

    @Optus Hi Optus I have sent you a DM about my NBN not working. Could someone please look at this tomorrow and advise Thanks

  • ColinJPettitt
    𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, New South Wales

    @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • The_R_a_v_e_n_
    The Raven (@The_R_a_v_e_n_) reported

    JFC NBN is absolutely dog ****. The 3rd world has better internet than this amateur backwater **** show. A monopolised racket propped up by taxpayers just like the ABC @NBN_Australia

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    Just spent 1.5hrs with my ISP figuring out why my NBN had died. He (from Indian, a nice chap) put me through hoops & then said that the NBN box is faulty but can't get a tech out till next Tue. Then a light bulb moment hit me & said, what if I look at the metre box - sure enough, something had tripped the circuit in the room the NBN is hooked up to. I just didn't need the added stress. Then he had the hide to ask me to 'rate his service'. Yeah - nah!

  • bensab3
    💧☘️Rhona - Bluesky: rhonae (@bensab3) reported

    @james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor

  • ryanremery
    Ryan Emery (@ryanremery) reported

    So the FTTN service that had been supposedly canceled is now working. @VodafoneAU claimed it was my modem. I'm using that same modem/router connected to the NBN fibre optic. Either it's a miracle or something broken got fixed.

  • gwynne007
    /. Gwynne (@gwynne007) reported

    @analyticflying Meh, this time next year! I had a **** fight with them 6 months ago taking 2 months to upgrade the NBN from 50 to 500 (change of billing systems)

  • NBN_Australia
    nbn® Australia (@NBN_Australia) reported

    @Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2

  • BluntHonesty4
    BluntHonesty 🇦🇺🤝🇮🇱 (@BluntHonesty4) reported

    @trsrpc For context. Australia's NBN is still be rolled out years after it was sold as the best thing ever... Yet many have incredibly unstable internet or none at all.

  • NBN_Australia
    nbn® Australia (@NBN_Australia) reported

    @use_insert Hi there, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your RSP know. 1/2

  • BodgieSteve
    Bodgie Steve (@BodgieSteve) reported

    @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

  • BodgieSteve
    Bodgie Steve (@BodgieSteve) reported

    @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.