NBN Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney, Parramatta, and Ashfield.

City	Problem Type	Report Time
Sydney	Internet	3 hours ago
Sydney	Internet	1 day ago
Sydney	Internet	2 days ago
Sydney	Internet	2 days ago
Sydney	Internet	3 days ago
Sydney	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Old Mate (@Tommy_Rooster) reported 5 minutes ago from Sydney, New South Wales

  Anyone else near Gymea Bay lost NBN this morning. Apparently there is a major outage at South Granville but that’s nowhere near me...

• 
  Terry King (@spiggothead) reported 10 minutes ago from Sydney, New South Wales

  @NBN_Australia when connecting an FTTP service, what is the “normal” wait time between sign up and activation?

• 
  Qaisar Khan (@cdbe59ad3514488) reported 13 minutes ago from Sydney, New South Wales

  @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

• 
  Anna Josephine (@anniepanannie) reported 16 minutes ago from Sydney, New South Wales

  @NBN_Australia hi NBN. How do you organise an assessment of your NBN service? Aware of the fee, can not find how to initiate request!

• 
  Qaisar Khan (@cdbe59ad3514488) reported 19 minutes ago from Sydney, New South Wales

  @NBN_Australia Could I please someone from support to call me

• 
  PatTi MBTS (@PatMK13) reported 21 minutes ago from Sydney, New South Wales

  @Telstra We currently signed up with Telstra NBN. Now our phone hasn't been working for 3 days. Intetnet is dropping out on/off. Contacted tech support 132999 and got a link for text support. No one can help. Not even to set up a call forwarding.

• 
  Diana (@dianainoz2) reported 23 minutes ago from Sydney, New South Wales

  @simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH

• 
  Dan (@Dan_M75) reported 28 minutes ago from Sydney, New South Wales

  @bijlarchitect @NBN_Australia Try AussieBroadband. Customer service was exemplary. They worked with NBN to get tech to find and repair broken lead-in and service is solid as.

• 
  Jane Caro (@JaneCaro) reported 28 minutes ago from Sydney, New South Wales

  Dear @NBN_Australia our IT support guy has fixed it. Apparently it was simply the technician who did (in Jason’s words) half a job. But thanks for getting back to me.

• 
  John Jensen (@jensenoz) reported 31 minutes ago from Sydney, New South Wales

  @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

• 
  JP_2204 (@jonp67) reported 34 minutes ago from Sydney, New South Wales

  @trevorlong @Telstra 2204 NBN FTTB is down

• 
  😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported 40 minutes ago from Sydney, New South Wales

  @oldlillipilli Worked for me too. I’m not privileged at all. And all so I could get onto nbn(tm). Maybe Jane could help me when that goes pearshaped?

• 
  Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported 45 minutes ago from Sydney, New South Wales

  @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

• 
  🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported 46 minutes ago from Sydney, New South Wales

  @RBJRON @ScottMorrisonMP Yep exactly the NP has destroyed our NBN.......slow speeds, outdated technology, over priced, and all thanks to LNP

• 
  Tyron Butson (@tbutson) reported 50 minutes ago from Sydney, New South Wales

  @gabriellecj Same. Seven years of perfectly adequate internet. Switched to NBN and now experience almost weekly outages. Had an electrician look at it who said it’s a Telstra problem

• 
  .michelle bamborough💧 (@mcreal15) reported 50 minutes ago from Sydney, New South Wales

  @drpete00 Libs biting their bums now #NBN Never forgive Malcolm behind Abbott’s bum ditching Labor’s gold standard internet for everybody as if we’d never need fast internet #auspol

• 
  MikiMarvel14 (@mikimarvel14) reported 52 minutes ago from Sydney, New South Wales

  @Optus NBN down in 2230 area? No internet since 5am and still nothing

• 
  Tamsin Birch (@tamsinbirch) reported 54 minutes ago from Sydney, New South Wales

  @NBN_Australia I have checked and it’s definitely a local outage.

• 
  Ray James (@JES081) reported 59 minutes ago from Sydney, New South Wales

  Congratulations to the @NBN_Australia for not working on a Friday night in Sydney. Complete, utter, incompetence! My ADSL was fine before I was forced onto this ****.

• 
  JenAtHome (@CoffeeMumSwims) reported 60 minutes ago from Sydney, New South Wales

  @Telstra outage in Sydney ?? Nothing listed and yet NBN just dropped out.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 5 minutes ago

  @Colin027700 Sorry about that Colin, our network operations team is investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN, call, text and data services during this time. Apologies for any inconvenience caused. Sarah

• 
  Optus (@Optus) reported 5 minutes ago

  @AJS190148 Our teams are investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN, call, text and data services during this time. We apologise for any inconvenience caused and are working to resolve this as soon as possible. Serena.

• 
  Optus (@Optus) reported 6 minutes ago

  @K_Blake9 Our teams are investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN, call, text and data services during this time. We apologise for any inconvenience caused and are working to resolve this as soon as possible. Serena.

• 
  Optus (@Optus) reported 6 minutes ago

  @JohnNic07593604 Our teams are investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN, call, text and data services during this time. We apologise for any inconvenience caused and are working to resolve this as soon as possible.

• 
  Lily👩🏻‍💻💉x 3 (@lilyhuili) reported 10 minutes ago

  Just great, Optus has been down for an hour now. No NBN, no phone signals, no mobile data. Currently hogging hubby's Vodafone hotspot. 😡 #Optus #optusoutage

• 
  Cass Sersemis ⚡️ (@cassersemis) reported 11 minutes ago

  @Optus can you fix the nbn & 4G I just wanna watch tiktoks without it freezing every 2 seconds 🥺

• 
  Optus (@Optus) reported 12 minutes ago

  @jeonslick Our teams are investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN, call, text and data service during this time. We apologise for any inconvenience caused and are working to resolve this as soon as possible. Serena.

• 
  Optus (@Optus) reported 13 minutes ago

  @Orphenkryscion Our teams are investigating an issue impacting some services in NSW. You may experience disruptions to NBN, call, text and data services. Apologies for the inconvenience we are working to resolve this as soon as possible. Meg

• 
  A melanoleuca(大熊貓) (@Pandamonium_V) reported 16 minutes ago

  @BMOUSA1 @Optus @NBN_Australia Sounds like it's a network wide problem. At least now I know I can stop trying to restart my modem/router. Thanks.

• 
  Bee (@BuaAhChang) reported 16 minutes ago

  @Optus Just wondering if the NBN is down tonight @ Allawah 2218.