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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 14, 2:44 PM GMT+10.
  • 87% Internet (87%)
  • 8% E-mail (8%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2123 , 2170 , 2131 , 2046 , 2016 and 2161 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 2 days ago
Sydney Internet 4 days ago
Sydney Wi-fi 4 days ago
Sydney Internet 6 days ago
Sydney Internet 7 days ago
Sydney Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • AaronCheater
    Aaron Cheater (@AaronCheater) reported from Sydney, New South Wales

    Ever since I switched to @DodoAustralia NBN watching @Twitch has been really laggy with lots of buffering, even when not doing anything else online. Didn’t have that issue when we were with @superloopau

  • robertmbarnes
    Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • stevenandlizzy
    Steven (@stevenandlizzy) reported from Sydney, New South Wales

    @NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    NBN is down again

  • MarkLeveson
    Mark Leveson (@MarkLeveson) reported from Sydney, New South Wales

    Morning @2GB, you’ve got app issues again. It keeps cutting out and and one stage we heard Ben ask the Astro guy the same question four times. Now nothing. Our download is 108Mbs and upload 32Mbs, ping 13Ms. Our NBN’s working fine.

  • sachi_sam
    sachi (@sachi_sam) reported from Sydney, New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • chriswilliamsnz
    Chris Williams (@chriswilliamsnz) reported from Sydney, New South Wales

    NBN is down in Paddo and it’s like going back to candles 🕯

  • alipage6
    Ali (@alipage6) reported from Sydney, New South Wales

    @NBN_Australia @belongau do you have a contact number for constant outages with no wifi service outside of your ‘working hours’? Where’s the compensation for fees with no service?

  • dhawaldamania
    Dhawal Damania (@dhawaldamania) reported from Sydney, New South Wales

    Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • Bazzio101
    Bazzio101 (@Bazzio101) reported from Sydney, New South Wales

    @DianneCostin NBN had been down 3 hours here. #LNP 101

  • fictillius
    Sagittarius A* (@fictillius) reported from Sydney, New South Wales

    @ScottRhodie It’s so stupid that developers are even allowed to do this. They should be required to install the fibre and provide the hand off to NBN. Same for embedded energy networks too.

  • JPMasters
    JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • DianaRyall
    🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South Wales

    So tired of intermittent slow nbn

  • romant
    roman tarnavski (@romant) reported from Sydney, New South Wales

    @ClaudeMandy @TimLonghurst @NBN_Australia we don’t need to go far to see a sensible separation of infrastructure and service provision - just across the ditch in NZ they’ve managed to preserve competition whilst investing in their country’s future

  • Jarrod_Gardiner
    Jarrod Gardiner (@Jarrod_Gardiner) reported from Sydney, New South Wales

    @VodafoneAU Is there an outage with NBN in Prairiewood 2176? NBN has not worked all day

  • leebailey11
    Lee Bailey (@leebailey11) reported from Sydney, New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • 28061914mary
    Allan (@28061914mary) reported from Sydney, New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • purana
    purana (@purana) reported

    After close to 7 months.. my mum finally got a working FTTN NBN service before close of business today.

  • MickM_68
    mick (@MickM_68) reported

    @Suburbia3121 I’ve had it for a while now Andy… you won’t be surprised to know the NBN in Romsey is crap! lol Starlink obv not the cheapest but it’s been an absolute game changer for us.

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?

  • Mezmarr
    Mezmarr (@Mezmarr) reported

    @NBN_Australia @NBN_Australia still no internet. Guess I'll just tell my work that you guys will cover the losses incurred by being down.

  • ianattheherald
    IAN KIRKWOOD (@ianattheherald) reported

    @strangerous10 @AlanJMitchell_ Yep. And Canberra complaining about the privatised Telstra is like me selling someone a second-hand car and hitching about what the new owners did with it. I’m serious. And we should surely have enough computing power to know now how the sharemarket dabbling went for those “battlers” who bought Telstra shares as encouraged by the privatising PM John Howard. After taxes, accountants, inflation, fees & Telstra’s bad (or deliberate?) policy choices around the National Broadband Network, my guess would be: not that well. And speaking of the NBN, remember the smart nodding and talking heads saying we wouldn’t need this much capacity etc. Be a few archived interviews from that era that will not have aged well. The same equation repeats throughout history. 1. “This is ridiculous” 2. “It has some uses” 3. “We’ve always supported this! What are you talking about.” Progress moves by the death of generations, as much as by technology. My parents hated ATMs. Didn’t trust them. I don’t trust the thing I’m writing this on. Children now will one day look back on such antiquated things as hand-held devices and “wonder how people used something so clumsy”. Etc

  • havyatt
    David Havyatt (@havyatt) reported

    @RizviAbul Do people in remote cattle stations get assistance? Did anyone see the tv show Keeping Up with the Jones’s. The big remote stations are big businesses. But yes we support them with flying doctor,, school of the air, satellite NBN. 1/2

  • a_captaincook
    captaincook 🇦🇺 e/acc (@a_captaincook) reported

    @fathamburger @balajis @anwaribrahim Lol, ya NBN is ****, I moved off to Starlink myselves, agree on most counts actually. But why keep Aussies out? allow those who want to also move in. The point of SEZ would be that it would be a siloed regime that is more tax friendly.

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works

  • Russputin2
    Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported

    @Juzira You really should get Full fibre NBN History does not support that view, except in Hansons micro fringe cult & within Murdochs LNP Crime Org.

  • Catheri09875779
    Catherine (@Catheri09875779) reported

    @22thinkinggirl I tripped on a footpath in a Brisbane suburb,because it had been raised and not put back correctly by the NBN,the council fixed it that afternoon.Councils work,the problem is these are state roads in Victoria.Should the councils be asked to help out the new state government to get this major problem to a manageable level.