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NBN outages and service status in Sydney, New South Wales

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If you are having issues, please submit a report below.

Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 21, 10:01 AM GMT+10.
  • 86% Internet (86%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2170 , 2131 , 2122 , 2038 , 2190 and 2213 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Wi-fi 1 day ago
Sydney Internet 1 day ago
Sydney Internet 2 days ago
Sydney Internet 3 days ago
Sydney Internet 5 days ago
Sydney Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • cbiggins
    Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • TommyTudehope
    Tommy Tudehope (@TommyTudehope) reported from Sydney, New South Wales

    @AGLEnergy hi there. I recently ordered an internet package along with our gas. The delivery only included the @geteero device and not the required NBN black box for HFC connection. Can you help resolve for us?

  • romant
    roman tarnavski (@romant) reported from Sydney, New South Wales

    @ClaudeMandy @TimLonghurst @NBN_Australia we don’t need to go far to see a sensible separation of infrastructure and service provision - just across the ditch in NZ they’ve managed to preserve competition whilst investing in their country’s future

  • PeterBell7
    Peter Bell (@PeterBell7) reported from Sydney, New South Wales

    @HingertyTerry @Lucianne01 100% … all lip service & where’s it coming from ? unfulfilled projects Want to know what happened to the $500m Turnbull threw at it to “mates” Another NBN waste of O U R $$s

  • johncskinner1
    John Skinner (@johncskinner1) reported from Sydney, New South Wales

    @NBN_Australia The main problem is some providers take days to “diagnose” the issue when it’s v. clear what the problem is. This wastes time & resources. In areas of high failure @NBN_Australia should have some technicians based in the community to maintain this infrastructure! @stemplemanmp

  • Peter_Hindwood
    Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, New South Wales

    The #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet

  • phazzles
    Phazzlcron Persei 8 (@phazzles) reported from Sydney, New South Wales

    Nbn is down

  • GabertPhilippe
    Philippe (@GabertPhilippe) reported from Sydney, New South Wales

    @markhumphries TBH, although I think they delivered a terrible service for the install. at my house, I was happy to only pay $300 for the « actual » connection of my house. (work on the street, weatherproof boxes on the house, etc.). The overall process must have cost NBN more than $300.

  • leebailey11
    Lee Bailey (@leebailey11) reported from Sydney, New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Another day, another nbn outage

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    The nbn is down

  • eljosho1102
    Josh Maddison (@eljosho1102) reported from Sydney, New South Wales

    @PipThomas @PressStartAU Similar thoughts from me, I’m impressed with how well it does run on my 10 MB/sec FTTC NBN connection and given it is a beta service I can definitely agree the input lag is something that will need to be accepted for now until it is tweaked a bit to run better on the NBN

  • patdevery125
    Pat Devery (@patdevery125) reported from Sydney, New South Wales

    LNP Plans to date: Failed NBN, Failed Murray/Darling, Sports Rorts, Carpark Rorts, Leppington Triangle Rort, Aged Care, Quarantine, Vaccine Procurement, and the doozy - Net zero “as soon as possible”. Now? “Follow the National plan!” LNP: Planning To Fail #insiders

  • DianaRyall
    🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South Wales

    So tired of intermittent slow nbn

  • LapTop006
    Julien Goodwin (@LapTop006) reported from Sydney, New South Wales

    *sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • alipage6
    Ali (@alipage6) reported from Sydney, New South Wales

    @NBN_Australia @belongau do you have a contact number for constant outages with no wifi service outside of your ‘working hours’? Where’s the compensation for fees with no service?

  • yvonnewallbank
    yvonnewallbank (@yvonnewallbank) reported from Sydney, New South Wales

    Wow, NBN guys went to the pit to fix a non-existent problem and we have been down since! Amazing work from the most inefficient company I know. Old saying: if it ain't broke don't fix it!

  • OONTOO3
    OONTOO (@OONTOO3) reported from Sydney, New South Wales

    @blue01dragonfly Last time Labor tried with NBN It never worked Cost $B Little Trot wasting money again. aa .

  • kmichie13
    Michie Lab (@kmichie13) reported from Sydney, New South Wales

    @NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AJganetti
    AJganetti #WWG1WGA (@AJganetti) reported

    I HAVE NBN 500 DOWN 50 UP FOR $80 A MONTH

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

  • Haalyle
    Haalyle (@Haalyle) reported

    No wifi today, we've had some electrical problems, mainly to do with the washing machine. That just means a relaxing Sunday of playing them games (now that the electricity is on). (NBN always takes a long time to recover.)

  • GoodFellaBoiBoi
    GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported

    @showcallcrewing @NBN_Australia I do not know. I use iiNET, they responded well, once i was able to talk to them. I did ask for a refund for the days I have no service. So they promised to fix it within 24 hours. I also made notes, and responded to their feedback email, and summarised my notes.

  • ThatAussieMel
    M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reported

    So much for being notified of when the team were coming @NBN_Australia now I don’t know what’s happening with my connection as I’m interstate and my mum couldn’t hang around to see out what they were doing.

  • JH_Otway_Ranges
    John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported

    @TopherField I'm in regional Victoria and there's NBN fixed wireless, someone has to come to your home, drill holes and install cables and a antenna on the roof that's if you are in line of sight of the tower, it is slow, people around me have just got Starlink instead, it's a game changer

  • DougHendo
    Doug Hendo (@DougHendo) reported

    @TopherField The NBN started in Broken Hill my refrigeration systems on the towers where the only ones running when it hit 45c. They rang me up and said how come mine where the only one still working. Because I used Temperzone Australian Airconditioners with adjustable head preasure I increased. I didnt tell them all they had to do with the other was remove the thermistors off the head preasure on the American systems.

  • MCLove2024
    Madeleine Love (@MCLove2024) reported

    We're paying progressively more taxes, and our services are decreasing. We just got a generic letter telling us our landline phone will be disconnected in 7 months. We used to have copper line which provided a highly reliable service in emergencies, whether power and internet was on, or not. I recall ringing a (surviving) neighbour in the middle of the Marysville 2009 Black Saturday fires. We had a chat while his smoke alarm was going off and the fire was raging outside. Phone through broadband was hopeless whenever the power or internet went down, which happens frequently. Mobiles are useless whenever the internet goes down, and not long after the power goes off. But those copper wire phones were fantastic. You could actually ring the electricity company when the power was off, and tell them that the power was off and could they fix it. I'm not joining the nbn.

  • proudwhiteozzy
    ProudWhiteAustralian (@proudwhiteozzy) reported

    Australia is such a third world ********! Albanese has flooded this country with parasites, couple that with the fact that every nbn crew I see is full of browns and blacks, explains why I pay a **** ton of money for ******* dial-up speed Internet in 2026. JFC.

  • UngayMelbourne
    UngayMelbourne (@UngayMelbourne) reported

    @TopherField Our sports club is 12.5km from Darwin's CBD and there is no NBN provisioning and the available wireless is dogshit. So yeah, Starlink it is and things have never been better.