NBN Outage in Sydney, State of New South Wales

Hey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont

@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o

LNP Plans to date: Failed NBN, Failed Murray/Darling, Sports Rorts, Carpark Rorts, Leppington Triangle Rort, Aged Care, Quarantine, Vaccine Procurement, and the doozy - Net zero “as soon as possible”. Now? “Follow the National plan!” LNP: Planning To Fail #insiders

Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

@MrKRudd @AnnastaciaMP You are such an armchair critic, you failed in so many ways you are not in a position to criticise others, pink batts, nbn, the boats ffs, explain your actions on these issues and I swear I will never criticise you again

From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

@Telstra My nbn not working

@gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.

@JohnRHewson You must know already that there is no shame in this government. Robodebt, NBN fail, Aged Care NEGLECT, Biodiversity & Extinction shame, all before starting on MDB disaster and ongoing corruption at a level never seen in Australia and an economy fallen from 3rd to 25th in OECD.

@JohnRHewson Well the ALP decided upon the NBN a bad decision from day one and Turnbull continued the process yet again a bad decision. John may be you need another provider

@JohnRHewson I live in North Ryde we have poor mobile phone coverage (all telcos) but if I have had a videoconference I had to use mobile connection and my uni kids did same for exams etc. @foxtel NBN hopeless. Trying a new retailer to see if improves.

Are we surprised the government's roll out of the vaccine is so bad after seeing their NBN rollout? #QandA

@NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

@iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?

@TrolleyJohn @noplaceforsheep @raywilton4 😬👍 Sorry to be bearer of bad news Des. Hot off NBN, Beatles have broken up. Seems like Yesterday. (when all our troubles seemed so far away)

@NBN_Australia How about before doing any research you start fixing existing faults in your awful network, constant drop outs every single day for months on end with no sign of it being fixed. Bloody disgraceful.

So we route the call from our mobile over our wifi, down the NBN line and eventually it makes its way back onto the Telstra phone network to be passed off to where ever the call is terminated.

@TPG_Telecom my internet speeds are very slow, please help. it should be running at 5x the speed and i have nbn :(

@Sunsplashsun @Senator_Patrick @ScottMorrisonMP this bunch of criminal amateurs have stuffed this country..they have squandered decades of surpluses, record gas, coal and iron ore incomes on tax cuts for their mates, stuffed the environment, bungled NDIS, scuttled GONSKI, gutted NBN, war games where we should never have been.

@BarrySteeleTNL @NBN_Australia I wouldn't call it #Fraudband, due to #NBN catering for multiple technologies, as existing Hybrid Fibre Coaxial (HFC) cabling can support symmetrical throughput speeds of up to 10Gbps using DOCSIS 4.0 QAM & number one country listed on global speed index only averages 262Mbps etc

@NBN_Australia When do you expect we can be in the top 5? What investment would be necessary? Imagine the national benefits. We need #FTTP not #Fraudband Copper is incompatible with a 21st century national communications network. Wireless won't cut it. We need direct fibre to everyone. Please

@emmettdepalmer We're sorry to hear this, Emmett. nbn may deliver a one-time charge of $300 to the phone and internet providers that place an order for an nbn broadband network. It's up to the service provider whether they pass this on to the customer. 1/2

@NBN_Australia north Annandale (Sydney) area. regular brownouts, or full connection drop, VERY slow uploads. I've ordered a 5G service to augment as it's unusable for work

I hate the NBN @NBN_Australia have to pay $300 new development fee before I can move my service to new rental address. Are landlords suppose to pay this or reimburse you. Don’t want to ask for $300 before I’ve even signed the lease. I cannot afford that right now