NBN

NBN Outage Report in Sydney, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2200, 2145, 2142, 2160, 2170, 2007 and 2127.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 11/17/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

  • sidherian Antifa redhead - no fascists 🌈🐈⛩ ⚔️ (@sidherian) reported from Sydney, State of New South Wales

    @NBN_Australia I’m using the same provider I had with ADSL, the problem is the NBN I was forced to move to is rubbish.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

  • SElizaP 🐨 Suburban Left Wing Elite Susan 😷 (@SElizaP) reported from Sydney, State of New South Wales

    @nobby15 @reinventionfail I've discovered I'm blocked by quite a few reporters I've never engaged with in the past. Now I don't bother. I'm also still blocked by Turnbull from his days in opposition spruiking Abbott's NBN debacle. Good times.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

  • HelenWh22721629 Helen White (@HelenWh22721629) reported from Sydney, State of New South Wales

    Have you had trouble with NBN service? Dodo service? We are running a business from home and have had no Internet for two days. They now tell me it’ll be a week before they can come and look at it. With so many people working from home this is just not good enough NBN# Dodo#

  • leehawksley Lee Hawksley (@leehawksley) reported from Sydney, State of New South Wales

    @Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • jrbrown48_brown Raymond Brown (@jrbrown48_brown) reported from Sydney, State of New South Wales

    @Geofftheplumber @HumanHeadline @MaralynParker Our postal service & the NBN are a disgrace & all Fletcher wants to do is bully the ABC

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @IanSyson @DavidHenning86 NBN is in trouble then 👍🏼

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • zandawilson Zanda Wilson (@zandawilson) reported from Sydney, State of New South Wales

    Day 23 of my 30-day wait to have someone from NBN Australia come over, hang out for a bit, and plug a box into my wall which already has an NBN outlet. I'm either about to go nuts or stop caring what data costs to hotspot, and neither will end well 😵😵😵

  • mattabbottphoto matthew abbott 🔥🦘 (@mattabbottphoto) reported from Sydney, State of New South Wales

    Hi @Internode I have been experiencing 🐌 internet speeds for weeks after upgrading to the NBN. I have called tech support 7 times over the last week and they don’t help. Can you please put me in touch with someone who can help.

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • doctorpinkstick stephen Butler (@doctorpinkstick) reported from Riddell, State of Victoria

    @rohan_connolly Hopefully the NBN goes down, and no one is subjected to music before most lived

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @Vic_Rollison Except that @HonTonyAbbott, @TurnbullMalcolm & @ScottMorrisonMP have totally stuffed the NBN. I’ve got to 4G Broadband for an affordable and superior service. These pricks have set the country back decades just because they hate Labor & are infected with born-to-rule delusion.

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported from Sunshine Coast, State of Queensland

    @slsandpet @RBJRON Yeah... sadly for me, I am still in the karma phase of this crisis. ie. ***** who rubbished our nbn senate submission now struggling to work from home. Yes, I know, I am horrible person and should not be getting so much pleasure from that 😳😉

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

  • BruceHore 💧Hand Sanitising the Alpine Valley (@BruceHore) reported from Porepunkah, State of Victoria

    @InsidersABC @David_Speers @JEChalmers @mpbowers @AmyRemeikis @rabbitandcoffee @Raf_Epstein @murpharoo Speaking of Niki Savva, anyone who writes a biography on @TurnbullMalcolm's legacy and doesn't devote 3 entire chapters to "how is it that during the Coronathingee we had to slow down the #NBN because a few people self isolating and WFH broke it" is just a flog. #insiders

  • yutrops Pavan Kundur (@yutrops) reported from Sydney, State of New South Wales

    @SkillUpYT This lockdown would be more enjoyable if the nbn wasn’t horrible

  • emmareynolds77 Emma Reynolds (@emmareynolds77) reported from Charles Sturt University, State of New South Wales

    @NBN_Australia Great to hear things are working as they should. We signed up to @Telstra and @NBN_Australia 14 Feb and are still waiting to be connected nearly 5 weeks later. Slow to assist us,if someone could action this would be helpful and save us time and money chasing service providers

  • SeeingWithStars Stephanie Johnson (@SeeingWithStars) reported from Melbourne, State of Victoria

    Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today

  • trevorlong Trevor Long (@trevorlong) reported from Wollongong, State of New South Wales

    @seamus @brett_gibson @charlietech @wendy_harmer @robbie_buck @abcsydney The primary reason Nbn needed to add cvc capacity is because Australians - and click baiting journos at some publications - would simply say “nbn is stuffed” when they have issues, when in fact it’s the telcos that fail to provision bandwidth... anyway... good times