NBN outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Internet	21 hours ago
Sydney	Internet	1 day ago
Sydney	Internet	2 days ago
Sydney	Internet	2 days ago
Sydney	E-mail	2 days ago
Sydney	Total Blackout	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  JPMasters (He/Him/They/Them) (@JPMasters) reported 13 minutes ago from Sydney, New South Wales

  @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

• 
  Steven (@stevenandlizzy) reported 14 minutes ago from Sydney, New South Wales

  @NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?

• 
  🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported 18 minutes ago from Sydney, New South Wales

  So tired of intermittent slow nbn

• 
  sydneyguy (@sydneyguy) reported 18 minutes ago from Sydney, New South Wales

  @Telstra My nbn not working

• 
  🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported 24 minutes ago from Sydney, New South Wales

  Morrison has stuffed the NBN......no service in flooded areas.....from day 1......when they promised to fix it.......WATFU

• 
  Pat Devery (@patdevery125) reported 25 minutes ago from Sydney, New South Wales

  LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #kickthismobout

• 
  Serious Bec (@SeriousBec) reported 29 minutes ago from Sydney, New South Wales

  Waiting for our NBN outage to be fixed …seems they can’t find a technician that isn’t off isolating with COVID ..so now we could still die from COVID & looking likely may die of starvation to now poss dying of Bordem! ..you fckn ******** #Domicron

• 
  Steph the sarcastic sequin (@Steph_Simmons89) reported 29 minutes ago from Sydney, New South Wales

  My mum broke her femur on Wed, and my brother is a non board member of the NBN. These 2 pieces of info are important because today dad -annoyed the NBN is down at home- said to my brother, “it’s a good thing our healthcare system works better than our internet” and wow savage 💀

• 
  Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported 34 minutes ago from Sydney, New South Wales

  LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

• 
  Christian two jab 💉💉 (@cbiggins) reported 36 minutes ago from Sydney, New South Wales

  Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

• 
  OnlyPhazz (@phazzles) reported 36 minutes ago from Sydney, New South Wales

  Another day, another nbn outage

• 
  🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported 41 minutes ago from Sydney, New South Wales

  @alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.

• 
  Aaron Cheater (@AaronCheater) reported 44 minutes ago from Sydney, New South Wales

  Ever since I switched to @DodoAustralia NBN watching @Twitch has been really laggy with lots of buffering, even when not doing anything else online. Didn’t have that issue when we were with @superloopau

• 
  Anthony Clark (@AnthonyClarkAU) reported 46 minutes ago from Sydney, New South Wales

  @gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.

• 
  dg (@dgaust) reported 48 minutes ago from Sydney, New South Wales

  @troyhunt @home_assistant @Aussie_BB You'll probably need to turn on smart queues on your UDM Pro (I think I recall you have one of these). Otherwise the NBN policer will throw a fit on uploads and you'll get horrible upload results.

• 
  Ms_Stevenson (@Ms_Stevenson_VP) reported 51 minutes ago from Sydney, New South Wales

  @domnixon1984 @Internode @nbn I am going through this same mess at the moment. So poor. I understand things got wrong but the whole customer service process is a mess, I'm furious!

• 
  yvonnewallbank (@yvonnewallbank) reported 52 minutes ago from Sydney, New South Wales

  Wow, NBN guys went to the pit to fix a non-existent problem and we have been down since! Amazing work from the most inefficient company I know. Old saying: if it ain't broke don't fix it!

• 
  no name (@AmandaNonBinz) reported 53 minutes ago from Sydney, New South Wales

  @ryan_racz @Stephen___Burns @SpaceX NBN compared to global partners, is already slow and out of date lol

• 
  OnlyPhazz (@phazzles) reported 55 minutes ago from Sydney, New South Wales

  NBN is down again

• 
  Julien Goodwin (@LapTop006) reported 56 minutes ago from Sydney, New South Wales

  *sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Opinionated Veteran (@the_vocal_one) reported 4 minutes ago

  @ianclarkeAU With today's technology, the NBN simply cannot compete with a wireless network like @Starlink, and that is unlikely to change in the foreseeable future... #Starlink has a LOT of advantages; completely replacing fixed networks is not one of them and won't be anytime soon.

• 
  General Bewbs (@General_Bewbs) reported 6 minutes ago

  @Darth_Peachez Genuinely takes me ten hours minimum to download 100gb. It's local news obviously but there's a couple news sites in Australia talking about how a lot of us will be ****** by digital only because of how bad our NBN and wifi still is and how far behind we all are

• 
  Dane Trethowan (@grtdane) reported 6 minutes ago

  @TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.

• 
  Andrew (@asphotos) reported 6 minutes ago

  You’re not trying to do remote IT support to the mother in law on their stupidly slow 12/1mbps NBN FTTC plan 4hrs drive away and it keeps dropping you out? Sad! **ARGHHH

• 
  Simon Biddle (@simonbiddle) reported 10 minutes ago

  @taipan168 Many corporatised, but publicly owned, entities provide great service. NBN is pretty good for example. Even Australia Post isn’t bad. Govt doesn’t have to equal bad and is much more preferable in monopoly and quasi-monopoly environments.

• 
  rose saltman (@Napoleonspiano) reported 10 minutes ago

  @NBN_Australia @therealjme5h Yes, but how long will I be without service? 3 hours and counting.

• 
  The Solitary Reaper @YonSolitary is my old account (@ContactVVR) reported 10 minutes ago

  @Celicagirl6 @johncurtin @VodafoneAU Thank you 🙏 Hope you also got connectivity back. My nbn was working. I was thinking of cancelling it & sticking with VodaFail coz nbn is too expensive. Thank God i didnt cancel it. I would have been left with no way to even verify if the problem was with my phone or VodaFail

• 
  Sharpe (@Sharpe75299870) reported 14 minutes ago

  @GreenTyler27 I cant remember even 1 gov project being completed on time and on budget. Completely the opposite, snowy 2 ..... How much has the NBN cost us! Jacinta spending spree! The list of failures never ends in Australia

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 18 minutes ago

  @optus_help whenever we come to your help you throw it over to the NBN and then they handle it back to you no one ever seems to be able to solve the issue ever I've never seen such an incompetent company instead of signing up more people for your service maybe make

• 
  Kevin Metcalfe (@KevinMe49077436) reported 22 minutes ago

  @AlanBixter Why, we spent a fortune on the NBN, just go to the countries news service and watch it there.