NBN Outage Report in Sydney, State of New South Wales
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If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000, 2145, 2144, 2160, 2137, 2046, 2117 and 2040.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Sydney, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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John Skinner
(@johncskinner1) reported
from
Sydney, State of New South Wales
During the big storm yesterday our @NBN_Australia box blew. Not being repaired until 20th! Some people are on their 9th box. Repair times are random with some repaired today, tomorrow & next week. @stemplemanmp doing a great job trying to help us & prevent regular reoccurrences!
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James Fridley
(@fridley) reported
from
Sydney, State of New South Wales
@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
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Brett Flower
(@ELCA_Brett) reported
from
Sydney, State of New South Wales
@NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...
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JD
(@jonnodunger) reported
from
Sydney, State of New South Wales
@MyRepublicAU outage in Ryde 2112. What’s the story? NBN all okay
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #insiders #kickthismobout
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Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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John Skinner
(@johncskinner1) reported
from
Sydney, State of New South Wales
@NBN_Australia The main problem is some providers take days to “diagnose” the issue when it’s v. clear what the problem is. This wastes time & resources. In areas of high failure @NBN_Australia should have some technicians based in the community to maintain this infrastructure! @stemplemanmp
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sachi
(@sachi_sam) reported
from
Sydney, State of New South Wales
@TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.
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Michie Lab
(@kmichie13) reported
from
Sydney, State of New South Wales
@NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?
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Josh Maddison
(@eljosho1102) reported
from
Sydney, State of New South Wales
@PipThomas @PressStartAU Similar thoughts from me, I’m impressed with how well it does run on my 10 MB/sec FTTC NBN connection and given it is a beta service I can definitely agree the input lag is something that will need to be accepted for now until it is tweaked a bit to run better on the NBN
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #kickthismobout
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JD
(@jonnodunger) reported
from
Sydney, State of New South Wales
@NBN_Australia when is Ryde 2112 going to be back online? Second outage this weekend!
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP Plans to date: Failed NBN, Failed Murray/Darling, Sports Rorts, Carpark Rorts, Leppington Triangle Rort, Aged Care, Quarantine, Vaccine Procurement, and the doozy - Net zero “as soon as possible”. Now? “Follow the National plan!” LNP: Planning To Fail #insiders
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Steven
(@stevenandlizzy) reported
from
Sydney, State of New South Wales
@NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?
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Tony Thefathippy
(@TonyThefathippy) reported
from
Sydney, State of New South Wales
Hey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont
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Robert Barnes CAE 🇵🇬🇦🇺
(@robertmbarnes) reported
from
Sydney, State of New South Wales
@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
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Matt George
(@mattygeorge) reported
from
Sydney, State of New South Wales
@Aussie_BB more outages today? The last few days have been terrible...so many outages?? Lift you game. #nbn #aussiebroandband #outage
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@janine_mcmahon NBN and ' retailer ' mix is a farce. Retailer moved to end extant internet service as we were moving to the NBN. Was told that we were provisioned for NBN due to previous cable connection. Contractor turns up, insisted that driveway be pulled up & cost $20K +. No way. /2
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Red Bull Bus Driver
(@sydbusinspector) reported
@Telstra not happy Jan with the customer service today about my new nbn .. wanted to confirm my $100 coles voucher. Didn’t get a clear reply or confirmation
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Timothy Harrison 🤙
(@Tiim_) reported
@NBN_Australia No, it doesn't help. My question is if the trial date for November is based on the premises announced in Oct, 2020 or August 2021? @NBN_Australia
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Chris Rauchle 克里斯
(@chrisrauchle) reported
@zerogeewhiz I had to cancel my Internode service NBN VDSL FTTB for TPG’s FTTB. On the plus side it meant I could try TPG for a week to see if I was getting the required service before cancelling Internode so I was never without the internet’s
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✳️Make Coercive Control a Crime
(@moonscapecat) reported
@MaxLoomes We've just had no NBN for almost 4 wks. I'm over seeing ' we've been advised of a current unplanned outage affecting (,you). *It's been fixed *Nope out again *Fixed *Nope *Nope problem is you, we'll send a tech. *Techs been cancelled BC we fixed the problem *Nope 😣😣
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Yeah Nah mate fed govt is a bunch of sh!t cnuts🕯
(@janine_mcmahon) reported
@KleinRevd Whoever is in charge we have a service that has me wanting to pull hair out. Telcos keep trying to force me onto NBN, which is a crappy version of what we had, will never get cable to door, they don't want to give me 5g so stuck with a complete w@nk of a service.
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pünïshëd dÏlbërt
(@PunishedDilbert) reported
it's extremely funny to me that nbn co spent years building out an fttn network just to immediately re do it just like everyone said they would.
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TPG
(@TPG_Telecom) reported
@andreavb1985 Hi, NBN has advised that they are currently experiencing an unplanned network outage and restoration works is already being performed. -Mel
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I-van Leong
(@i_vanl) reported
@superloopnet my nbn is down again now after disruption this morning. I can’t get through to support and members area show no disruption. Please investigate as we need internet to work and study ASAP. Thanks.
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Peter Anderson
(@zerogeewhiz) reported
Stupid question: when you change NBN providers do you really have to cancel the old one? I thought it was automatic