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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 14, 2:44 PM GMT+10.
  • 86% Internet (86%)
  • 7% E-mail (7%)
  • 5% Wi-fi (5%)
  • 2% Total Blackout (2%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2170 , 2123 , 2131 , 2046 , 2165 and 2048 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 6 hours ago
Sydney Internet 2 days ago
Sydney Wi-fi 3 days ago
Sydney Internet 4 days ago
Sydney Internet 5 days ago
Sydney Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.

  • PplJustLikeUs
    People Just Like Us (@PplJustLikeUs) reported from Sydney, New South Wales

    @landrights4all @JulianCribb @spenderallegra Fix the NBN for a start & make vibey regional centres a real option

  • aussiepomm
    aussiepomm (@aussiepomm) reported from Sydney, New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • dhawaldamania
    Dhawal Damania (@dhawaldamania) reported from Sydney, New South Wales

    Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

  • SeriousBec
    Serious Bec (@SeriousBec) reported from Sydney, New South Wales

    Waiting for our NBN outage to be fixed …seems they can’t find a technician that isn’t off isolating with COVID ..so now we could still die from COVID & looking likely may die of starvation to now poss dying of Bordem! ..you fckn ******** #Domicron

  • JPMasters
    JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • sachi_sam
    sachi (@sachi_sam) reported from Sydney, New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    NBN is down again

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Another day, another nbn outage

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • 28061914mary
    Allan (@28061914mary) reported from Sydney, New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • pelli_69
    Pelli69 (@pelli_69) reported from Sydney, New South Wales

    @NBN_Australia any updates on when service will return on Northern Beaches? Power has been restored but still no NBN?

  • thomasrice_au
    Thomas Rice (@thomasrice_au) reported from Sydney, New South Wales

    Very few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.

  • alipage6
    Ali (@alipage6) reported from Sydney, New South Wales

    @NBN_Australia @ericsson @MWCHub What about homes with constant NBN outages? I’d look forward to a service that works.

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Why is there always daily emergency maintenance on my NBN? @NBN_Australia @Aussie_BB

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • sharon_longmore
    🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported from Sydney, New South Wales

    @alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.

  • LachlanB_
    LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales

    @Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷

  • EskayPtbp
    Eskay (@EskayPtbp) reported from Sydney, New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • dwatsonhayes
    Daniel Watson Hayes™ (@dwatsonhayes) reported from Sydney, New South Wales

    @NBN_Australia Hi there. Can you advise how I connect free to air tv via nbn FTTP? I've been told that my property falls under the NBNCo network and as such free to air television needs to be connected via NBN fibre. Please advise

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Programmar38814
    d programmar (@Programmar38814) reported

    @HonestlySneha i support herr 90% of indian women should do this or forcely done this to controll population nbn

  • MrBrokenEyes
    Scott Nixon (@MrBrokenEyes) reported

    Ummm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.

  • grtdane
    Dane Trethowan (@grtdane) reported

    @TimLooker @ABCaustralia I knew our communications system was down the tube with no stopping it when NBN bought the Copper Wire Network from Telstra and start decommissioning it, we should have had our Copper Network (which served us well) continue to do so along side Fibre etc.

  • 8jotan8
    Jo Tan (@8jotan8) reported

    @iiNet internet has been down since Saturday… ref: 500039344 Love the no show today 1pm to 5pm! I had to call you to find out? When are you attending the basement for 308 Pitt st?? Line sync is still down! It’s 2026 #outage #internet #nbn

  • Glenn_SoilAgro
    🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported

    @WheatWatcher @NBN_Australia Our router was supplied but does help when the router says there is no internet connection 🙄

  • GBH0100
    Gregory Briscoe-Hough (@GBH0100) reported

    @samstrades But he did deliver the NBN ( no bloody network) so well too!

  • Haalyle
    Haalyle (@Haalyle) reported

    No wifi today, we've had some electrical problems, mainly to do with the washing machine. That just means a relaxing Sunday of playing them games (now that the electricity is on). (NBN always takes a long time to recover.)

  • Teelo_Bee
    💛 Teelo Bee 🐝 (@Teelo_Bee) reported

    Im also not claiming it 100% never happened. Or that I was 100% wrong. As I’ve seen no real evidence to disprove this is false either. But if it wasn’t said directly in the BBN server I don’t wanna act like it is. Even if YouTubers and NBN devs supported it to be unintentionally.

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our nbn internet/phone service isnt working. A @Optus techician was sent to my home to find out why we dont have nbn internet. He told me there is something wrong with the fibre optic internet cable. The cable brings the internet to our home.