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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 4, 10:07 AM GMT+10.
  • 81% Internet (81%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)
  • 5% Total Blackout (5%)
  • 2% Phone (2%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2145 , 2193 , 2138 , 2010 , 2200 and 2134 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 3 hours ago
Sydney Internet 23 hours ago
Sydney Internet 2 days ago
Sydney Internet 2 days ago
Sydney Internet 4 days ago
Sydney Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • patdevery125
    Pat Devery (@patdevery125) reported from Sydney, New South Wales

    LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #kickthismobout

  • jonnodunger
    JD (@jonnodunger) reported from Sydney, New South Wales

    @NBN_Australia when is Ryde 2112 going to be back online? Second outage this weekend!

  • 28061914mary
    Allan (@28061914mary) reported from Sydney, New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • romant
    roman tarnavski (@romant) reported from Sydney, New South Wales

    @ClaudeMandy @TimLonghurst @NBN_Australia we don’t need to go far to see a sensible separation of infrastructure and service provision - just across the ditch in NZ they’ve managed to preserve competition whilst investing in their country’s future

  • KateWarren82
    Kate (@KateWarren82) reported from Sydney, New South Wales

    @NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.

  • aussiepomm
    aussiepomm (@aussiepomm) reported from Sydney, New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • fromthewonni
    Maureen ✳️✳️ (@fromthewonni) reported from Sydney, New South Wales

    @PaulFletcherMP I have NBN I live about 30ks from the city of Sydney My modem since the day it was installed tells me there’s no signal I was unable to work from home during the lockdown because the Internet dropped in and out all day making work impossible to complete efficiently or effectively

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @Aussie_BB I’ll have to call in later, but you definitely have the updated email as I’ve been getting invoices there for many months now. Is there a separate system that sends out the NBN outage notification that doesn’t just use current email on file?

  • Thought_Patrol
    Thought Patrol (@Thought_Patrol) reported from Sydney, New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • ColinJPettitt
    𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, New South Wales

    @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

  • johncskinner1
    John Skinner (@johncskinner1) reported from Sydney, New South Wales

    During the big storm yesterday our @NBN_Australia box blew. Not being repaired until 20th! Some people are on their 9th box. Repair times are random with some repaired today, tomorrow & next week. @stemplemanmp doing a great job trying to help us & prevent regular reoccurrences!

  • TommyTudehope
    Tommy Tudehope (@TommyTudehope) reported from Sydney, New South Wales

    @AGLEnergy hi there. I recently ordered an internet package along with our gas. The delivery only included the @geteero device and not the required NBN black box for HFC connection. Can you help resolve for us?

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    NBN is down again

  • prleeds
    Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South Wales

    @R_Chirgwin That would as bad as a keynote address by Malcolm Turnbull on how he fixed the NBN.

  • prleeds
    Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South Wales

    Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

  • cbiggins
    Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • GabertPhilippe
    Philippe (@GabertPhilippe) reported from Sydney, New South Wales

    @markhumphries TBH, although I think they delivered a terrible service for the install. at my house, I was happy to only pay $300 for the « actual » connection of my house. (work on the street, weatherproof boxes on the house, etc.). The overall process must have cost NBN more than $300.

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Everyday I get an email about an emergency nbn outage

  • AlpaB_
    Alpa (@AlpaB_) reported from Sydney, New South Wales

    @VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!

  • mysticmel3
    melinda salterod (@mysticmel3) reported from Sydney, New South Wales

    @MrKRudd @AnnastaciaMP You are such an armchair critic, you failed in so many ways you are not in a position to criticise others, pink batts, nbn, the boats ffs, explain your actions on these issues and I swear I will never criticise you again

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • GrantMa24544383
    Grant Mackenzie (@GrantMa24544383) reported

    @1Alboforpm Considering Labor designed the NDIS, Libs and Labs together gave us the NBN, Libs and Labs the submarine fiasco? How's the tax on tobacco going in stopping smoking as opposed to feeding organised crime? Pot / kettle Their sudden growth will result in messes, poor communication and confusion between newly formed members but their sudden growth is do to the F up by these 2 major parties. Oh... and ... Fire the Liar

  • scrdeclxpse
    Heilagt 🇦🇺 (@scrdeclxpse) reported

    @ruicharadrius Getting my NBN done and paying $99 a month for 62mb internet, just to have one of my overseas mates talk about his internet of 150mb being slow so he switched to gigabit. Absolute ****** travesty, shameful is what it is.

  • mustafa__jones
    Mustafa Jones (@mustafa__jones) reported

    @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

  • DanielSMatthews
    𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported

    @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

  • pelli_69
    Pelli69 (@pelli_69) reported

    anyone else with @Optus ? Have spent almost 6 hours with them online today trying to arrange an NBN service for when I move, transferred to numerous different agents only to have them tell me thay cant help me as originally promised. @Telstra here I come

  • spannaforce
    Anna (@spannaforce) reported

    @ApiaFcViareggio Nbn was down. Seems OK now

  • charlietech
    Charlie (@charlietech) reported

    @gav_mck I ran into that with my uncle in Maleny. The crowding for Starlink meant no space. He has it now (waited in que like every1) but its why NBN are pushing their service to market asap with Amazon leo. At least you have options!!

  • Jacobage
    animal chin (@Jacobage) reported

    The place mum & i were in we had wifi & it kept not working so i had @NBN_Australia imstalled, the neighbour complained she had no internet then complained the nbn was supposed to be for both of us but it wasnt. After being removed she told me its ok to stay with her & she didnt>

  • nigel15026948
    nigel (@nigel15026948) reported

    @news_australian None stuffed NBN. Many farmers still have very little service, look at how much snowy 2 has and is continuing to cost.

  • warranto_q92963
    Quo Warranto (@warranto_q92963) reported

    Getting there. First time EVER since the NBN was put in by Raj and his mate...i now have a green transfer light as opposed to orange. Of course no one gave a **** there was a problem on the day. I do have some patch cables without a cat rating, so there is that. Baby steps.