NBN

NBN Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2126, 2160, 2141, 2127, 2190, 2138 and 2193.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 12/12/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    ADSL service cancellation has been requested. I'm now all-in on the #nbn

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @0dayssincemeltd In contract so just waiting for them to acknowledge it’s broken so I can leave with no fee. Complaint in with Telstra and now the TIO. All Telstra are doing is sending an NBN tech to look at my NTD

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.

  • IainBrewSydney Iain Brew (@IainBrewSydney) reported from Sydney, State of New South Wales

    @fictillius The way around it is to put a small switch between the NBN Modem and the ISP router. Use their router purely for voice and a second router of your choice for data. It seems 2x devices can sign in with same credentials so will be testing that out.

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • Giulzjrc Julia Cohen (@Giulzjrc) reported from Sydney, State of New South Wales

    @Telstra my house does not yet have nbn. Until this week good cable. You’ve been doing work in @hornsby to prep for nbn. Now every night no service post 8pm. Other times constant dropouts. #nbn #nbnisajoke #telstra #hornsby #idontwantnbn @wendy_harmer @

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    @Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @EddyJokovich Nothing, they just wanted to destroy our NBN & Abbott/MT/ Murdoch did the job.....watch the costs to fix all to be picked up by taxpayers 👎🏽👎🏼👎🏿💩🤖

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

  • T_GoodLuckDuck 🐤 GLRD 🐤 (@T_GoodLuckDuck) reported from Sydney, State of New South Wales

    Stream is taking a momentary interval while Telstra sorts it’s shit out - feel free to go grab a drink, pee, and complain about the #NBN

  • MF_Louqa Luke (@MF_Louqa) reported from Sydney, State of New South Wales

    @Radxiation nbn is down playing on 4 g haha

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @CameronWatt They had a data feed issue last night. My POI is good for Aussie BB but I might give Vodafone NBN a go. Get a bundle discount and $69/m for 100/40 for first 6 months. Plus the 4G backup

  • Ronki Ron Curry (@Ronki) reported from Sydney, State of New South Wales

    @Telstra Automated answer and on hold. Just called back on another phone and answered straight away. Go figure (but problem not fixed). I had such a great internet experience before being moved to NBN!

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • kirrilyfred Kiz #StayTheFkHome 🦠 (@kirrilyfred) reported from Anglesea, State of Victoria

    @ThornburyRocks I turned the ringer off on mine about 10 years ago. Still available in an emergency for calls out*. As long as the nbn is up and running.

  • Vectrobe Vectrobe (Paul17041993) (@Vectrobe) reported

    @NBN_Australia do you reimburse costs involved of having a 3rd party electrician reinstall improperly installed NBN conduit lines? especially for emergency-essential services. The copper lines were disconnected in 2013-2014.

  • SomeblokeS Somebloke Somewhere (@SomeblokeS) reported

    @NBN_Australia Hi, I have replied to your message with a picture of how the issue has been fixed currently.

  • AUSFestivus 💉3️⃣ Grug the stop sign 🛑 (@AUSFestivus) reported

    A reminder that the NBN originally planned for a zero-touch service turn on. Arrive at new place, plug in computer, open browser, NBN capture page displays list of RSPs available, customer selects one, enters payment details, service activates. Done. No human interaction.

  • webspice1 webspice (@webspice1) reported

    @SBSNews This moron has done so much damage to our country that he should be hanged for treason. Japan, a country with no natural resources sells Cars all over the world and this idiot killed the entire auto industry. Not to mention #NBN botch up and slow poisoning of #Medicare #auspol

  • lind24356631 lind🗣nellybear (@lind24356631) reported

    @NBN_Australia Yes make my nbn service usable ! Try moving it to area where I can get connection! But apparently nbn just connect in the cheapest easiest place .. no thought for how will it be accessed . Over 5,yrs pathetic!

  • gregntita 💧GregnTita ✳️✳️ (@gregntita) reported

    @PintoPoloPony @xskinn We’ve really got to keep on our toes these days, I’m still getting the “I’m Nicole from the NBN” calls on my landline. One would think that modern technology could fix this but I spose every call and message is a transaction for the telecos so there’s not much incentive

  • Ryan_DLima Ryan (@Ryan_DLima) reported

    @NBN_Australia Hi just got a call from a NBN Customer service imposter that NBN will be down in NW VIC for three days, to get on my computer and they will guide me to use the back up service. Told these idiots to get a real job, please warn all NBN customers of this con job.

  • crispycleanx sars - versace breakfast 🍳 mista liker (@crispycleanx) reported

    I love when my nbn goes down for whole days, i have 1 bar of reception, and then my mobile commits end life and reincarnates as 3G

  • Lecrappe Lecrappe (@Lecrappe) reported

    @TPG_Telecom I have been waiting 5 days for one of your technicians to contact me to diagnose a constant dropout issue on NBN HFC. I think it would be quicker to change providers at this stage.