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NBN Outage Report in Sydney, New South Wales

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2040 , 2145 , 2160 , 2049 , 2200 and 2046 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney, Parramatta, and Ashfield.

CityProblem TypeReport Time
Sydney Internet 7 hours ago
Sydney Internet 23 hours ago
Sydney E-mail 1 day ago
Sydney Internet 2 days ago
Sydney Internet 3 days ago
Sydney Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • maxwell2022
    Maxime Aoustin (@maxwell2022) reported from Sydney, New South Wales

    @NBN_Australia keeps dropping, my neighbour reports the same issue. No outages on the NBN status page... Great!

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    @btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

  • vijayarumugam
    Vijay Arumugam (@vijayarumugam) reported from Sydney, New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

  • lyng62
    Lyn (@lyng62) reported from Sydney, New South Wales

    @mausies @UpUpNulla Static IP is pretty standard. A bit crap service. I struggle especially because I understand how things work and being treated like a halfwit pisses me off I have fibre-optic cable from the Tele pole to my house for Optus for 20 yes NBN could not or would not use that cable

  • phazzles
    Phazzinated (@phazzles) reported from Sydney, New South Wales

    Nbn is down

  • catrionawallace
    Dr Catriona Wallace (@catrionawallace) reported from Sydney, New South Wales

    Trying to get @NBN_Australia via @Optus however #NBN did not turn up for the appointment and no contact ever since regardless of constant requests. Optus blame NBN and NBN have ghosted us. Super poor form from both. Thinking on how to escalate so that they both can hear 🤔

  • AlpaB_
    Alpa (@AlpaB_) reported from Sydney, New South Wales

    @VodafoneAU how is the nbn in Bondi Beach still down almost 12hours later?! This is ridiculous. It’s Monday morning and this is going to make working for many people very tricky!! Not to mention messing up anyone with Sunday movie night plans. Come on- get it together.

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    My nbn is down today and I'm working from home

  • BaysNet
    Jon Bays (@BaysNet) reported from Sydney, New South Wales

    @Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.

  • prleeds
    Phillip Leeds (@prleeds) reported from Sydney, New South Wales

    @Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

  • prleeds
    Phillip Leeds (@prleeds) reported from Sydney, New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

  • sydneyguy
    sydneyguy (@sydneyguy) reported from Sydney, New South Wales

    @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

  • prleeds
    Phillip Leeds (@prleeds) reported from Sydney, New South Wales

    @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

  • kyukyu3536
    MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, New South Wales

    Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

  • BaysNet
    Jon Bays (@BaysNet) reported from Sydney, New South Wales

    @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

  • frontrunnerlea
    Jeffrey Quinn (@frontrunnerlea) reported from Sydney, New South Wales

    @AlboMP @KKeneally No more pairs Put the spot light on every minister not just #TheLiarFromTheShire who should be sidelined Taylor and why he is doing deals with Porky Barrellaro Attacks on Medicare by Hunt Fletcher and The NBN fail There must be a fail by McCormack in infrastructure

  • Dave2307
    David Li (@Dave2307) reported from Sydney, New South Wales

    @Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

  • debkasmar
    Deb Kasmar (@debkasmar) reported from Sydney, New South Wales

    Could you please give me an estimate @NBN_Australia of when the outage will be fixed in area 2086? Thankyou

  • carlfish
    Charles Miller (@carlfish) reported from Sydney, New South Wales

    🎵Down down, NBN is down. 🎵

  • DTsirekas
    David Tsirekas (@DTsirekas) reported from Sydney, New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • decryption
    decryption (@decryption) reported

    If I use twitter on Optus 4G, it’s fine. If I use it on my Aussie Broadband NBN it’s slow as hell. Elon’s pulling random cables out in the data centre again

  • TallyWhak3r
    RocketmanSentMeHere (@TallyWhak3r) reported

    @NBN_Australia It's crap house. Always

  • northtweeter
    GM89 (@northtweeter) reported

    @Optus you have to be one of the most incompetent companies in Australia. After numerous phone and chat sessions which have consumed over 4 hours of my time and still have to wait 24 hours and have another call to upgrade my NBN. #OPTUS #FAIL #NBN

  • KarinG777
    Karin Gottschalk (@KarinG777) reported

    @paulbudde The LNP's NBN is utter garbage that's wrecked the ability to work from home for foreign clients.

  • AgPeriUrban
    ♻️🐘 Lisa Brassington ⭕💚 (@AgPeriUrban) reported

    @HaydenJOConnor @MichaelSpring17 Earlier tweet, was via NBN direct. This tweet is via VPN. Tweet 1 server: glitchy since 19 Dec, and getting worse per day. Doing novel workarounds. Tweet 2 server: amazing. 10% of glitches suffered via NBN onshore server. Definitely an AUS-NZ code maintenance issue. #TwitterDown

  • bellfrog
    Froggy (@bellfrog) reported

    I've had a number of issues with WiFi connection and email for some time. I just rang Telstra & got through immediately. I spoke to 3 different teams regarding my numerous issues. They were all in Australia and have almost solved my issues... Thank You @Telstra & @NBN_Australia

  • seasmutt
    seasmutt🏳️‍🌈🏳️‍⚧️ he/it (@seasmutt) reported

    Is Twitter running really slow for anyone else today? Trying to figure out if it’s that, interference from this storm or the NBN being the NBN lmaoo

  • TopBlokeBill
    Bill (@TopBlokeBill) reported

    @NBN_Australia absolutely disgusted to hear that an NBN technician cannot be sent out to fix my connection until 1st March. Without internet my whole job and career is effected. It’s to the point that I may need to find another place to live.

  • evearound
    Some One (@evearound) reported

    @NBN_Australia Hi April. We have. The NBN people came out. Fixed the same crap that was fixed one year ago and that was fixed six months before that. How about we just stop have second rate infrastructure?

  • arwanabe
    Highway (@arwanabe) reported

    @garoo1980 @curious_founder So how's your NBN going bro? Existing copper network existed for yonks. Simple just to convert that over, right? On time, on budget, yeah? So how is that working out for you?