NBN Outage Report in Sydney, State of New South Wales

@TPG_Telecom nbn site says no outage in our area!! Sending you DM with screenshot.

Hey @NBN_Australia - booked ANOTHER appt to get ANOTHER replacement box after ANOTHER storm event fried it. Will be our 4th - other locals up to 7 or 8. And yes I use surge protectors & unplug if home etc. surely it would be cheaper to fix source issue?? @SusanTempleman

Should never be surprised how insanely terrible the @NBN_Australia service is. 2nd day of "tech support", and 2nd time it has been rescheduled due to "bad weather". What bad weather? No rain, no wind... Are clouds now bad weather?? O_o

@NBN_Australia my nbn is down wheeler heights 2097 nsw please advise the issue.

@Telstra today you have lost a loyal customer of over 20 years . Your off shore tech support for my NBN services were beyond useless and after two days and more calls and app chats ..enough is enough... that’s two accounts gone but hello to @AussieBroadband

@NBN_Australia is nbn down in wheeler heights nsw 2097. Please advise.

@Raymartin55 If ScoMo thought Aust Post was bad he should look at the NBN Co.Spending figures. But wait, NBN Co. Is led by one of the boys, let's not look too hard at all, just yet. The chair and most of the board of Aust. Post have to go, and the PM should deliver an apology. Won't happen.

Is it really possible nbn is still down after last nights storm in Sydney’s inner west? FFS 🤬

**** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.

The man at my apartment to fix my nbn just asked me how far over 40 I was and honestly it’s ruined my Mardi Gras.

@TomRagen @NBN_Australia What?! That’s ridiculous!! Are you having speed issues because of it?!

Fuckkk meeee I’m sick of this NBN drop outssss. How ******** do I go just shy of a year with perfect net for it to turn absolute dogshit in the past 2-3 weeks.

My nbn is down

@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL

@iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?

@LesStonehouse **** ... worse than NBN this government is stupendously inept & costly

At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...

Emergency NBN outage. Estimated time 2 hours 🙄

I’ve had NBN for just shy of a year now with little to no issues up until the past fortnight. Now I get anywhere from 8 or more dropouts a day with tonight easily being the worst. Send help (that actually helps) pls.

@annaspargoryan @verbaliza My NBN is down. Anyone else with issues. This seems to be in the top 10 in my neighbourhood

@FamousRob I’ve worked in 4 different houses during the pandemic and every time I had an internet issue it turned out to be the router not the NBN. Anecdotal, I know, but it’s been fine for me.

@NBN_Australia thank you for the reply Amy but it's working now. I checked the site last night when it happened and it was a planned outage. It was just the timing could not have been worse. By the time I got it loaded on my phone the race was over.

@TudaleftEileen @ScottyFromMktg Love it. Don't worry the government stuffed up the NBN network so badly, their internet connections are probably crap.

@jbthinking Hi John. Generally, if your provider is connecting you to an existing line, there shouldnt be a need for a technician unless theres a service fault. Unfortunatley from here, as the general enquiry team from nbn wholsaler, we can only provide limited inforamtion and support. 1/2

@TPG_Telecom I'm already on the best nbn tier - FTTP - and I'm still getting issues with your service. I can't imagine how it's like for your FTTN users. If TPG can't or won't resolve this issue speedily, I won't think twice about moving to more expensive RSPs with better customer support.

@ChrisFilmFan Hi Chris, we're here to help check it out to see what's going on. Do you have a Vodafone nbn service? Or 4G Home Wireless Broadband?

@rad_shazz @Telstra They told me, and I quote “you should expect your NBN to go down when it rains” Bye…….!!! Lol

@Telstra do you have an outage at the south coast ? Can’t get through to your network (nbn) or website to do a check … call centre not responding

@NBN_Australia It's been 5 days now. When are you guys fixing the issue? This is hampering work extensively now.

Starlink has absolutely destroyed my NBN service in Australia in both speed and reliability. Thank you @elonmusk