NBN

NBN Outage Report in Sydney, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2126, 2190, 2145, 2141, 2160, 2127 and 2009.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 12/21/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Another day, another nbn outage

  • RobertA888888 Robert Anderson (@RobertA888888) reported from Sydney, State of New South Wales

    @AlboMP The LNP hasn’t ever been constructive. Never mind the GFC. Cuts to health, aged care, ABC. Screwed up NBN, reduced funding for foreign aid, refusal to reform franking credits, unsustainable tax cuts for the well off, global warming inaction. Stop me.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    NBN is down again

  • jshieldsphoto J Man (@jshieldsphoto) reported from Sydney, State of New South Wales

    Nbn tech is here, having a right old prick of a time. 80/6 isn’t a 100/40 plan however. Fix it!

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NewtonMark @NBN_Australia I got a response from the complaints team today, re-sending me the email claiming it was fixed. NO SHIT SHERLOCK - TAKE A LOOK AT THE FSCKING PHOTOS AND TELL ME IF IT LOOKS FIXED AS YOUR EMAIL CLAIMS. Sorry for that, but the lack of giving-a-fsck from your end is astonishing.

  • LucaAndolfo Luca Andolfo (@LucaAndolfo) reported from Sydney, State of New South Wales

    @Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @iPilko @bigjsl @NBN_Australia A contractor actually showed up, but said it isn't something he could fix, but he was having it assigned to a different team. Callout for him, his offsider and their truck was several hundred dollars (a high single-digit number of hundreds).

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @marcuskelson @AussiemacJ @Telstra Took us 147days to get a existing service connected & now half the download speed for what we pay........but the real problem is the LNP Government that destroyed our NBN 👎🏽👎🏾👎🏿💩🤡💩💸💸

  • BillPounder 🤖 Bill Pounder 🤖 🤖🤖🤖 (@BillPounder) reported from Sydney, State of New South Wales

    @ToomeyWright Your turn for an NBN outage.

  • TheMikeOD Michael O'Donnell (@TheMikeOD) reported from Sydney, State of New South Wales

    A full NBN outage while working from home is really not ideal

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @MrsDzTB @Matt_KeanMP I couldn't have a clear zoom music lesson for my son this morning as the internet speed was so bad. so thank you Mr Turnbull for crippling Australia with the pathetic joke that is the NBN.

  • maznar Maree Nardone 🧘🏻‍♂️ (@maznar) reported from Sydney, State of New South Wales

    I wonder if @TurnbullMalcolm will talk about in his memoirs how He thought Australians don't want fast speed internet. Working from home is an absolute disaster with slow NBN #novision #couldhavedonebetter

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NBN_Australia I am not having trouble. Your systems are clearly broken if that situation can be marked as fixed.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @RonniSalt Didn't work in Europe why are we any different, listening to Shoutyface & stupid NBN Fletcher they are out of their depth......."but it will be mandated".......hmmmmm.......just another distraction

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @MrsDzTB @Matt_KeanMP I couldn't have a clear zoom music lesson for my son this morning as the internet speed was so bad. So thank you Mr Turnbull, for crippling Australia with the pathetic joke that is the NBN.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    NBN techs were at the end of my street but they have gone. Internet still down

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @bigjsl @iPilko @NBN_Australia He literally was not equipped to fix it. This requires digging up conduit and climbing a power pole. They were equipped to do basic cable repairs, not civil engineering work.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark It’ll help them with the purchase of the NBN.

  • kellilgray Kelli Gray (@kellilgray) reported from Sydney, State of New South Wales

    @Telstra Im in Mosman and have a red light on T modern and NBN box flashing online light. I’ve tried power resets. No outages or problems when search my address. Please advise. Thanks.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • davispg Paul (@davispg) reported

    Hi @Telstra, Have tried multiple times to call 132200 today regarding dropouts withy business NBN since Telstra did work on the line 3 days ago. To no avail. They either hang-up or pick-up and I can hear the back office chatter yet no operator. That’s one way to game call stats!

  • asanga Asanga KS (@asanga) reported

    @beourmate @beourmate we have a total NBN outage since 9am. I understand that there could be technical issues from time to time, but it's a very poor experience for the customers when there is little information in the status page, and no way to get in touch with customer service too.

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia

    @JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

  • marmynmarmy *Marmy* (@marmynmarmy) reported

    Hey @Optus is it true that ALL NBN customers of yours are experiencing outages? I was just advised this via online chat yet when I check on your website there is nothing listed as an issue. What do we have to do to get internet at our new premises????

  • BiancaSteman Bianca (@BiancaSteman) reported

    @sortius My NBN doesn’t stay up for more than an hour at a time. Rarely get through an episode of anything without it dropping the connection or buffering every few until the plot line is unfollowable. I wish I’d never gone from adsl to honest.

  • Melanie_Kers Melanie Basson (@Melanie_Kers) reported

    @NBN_Australia total blackout in Belrose.... Whats up???

  • kadaji2402 kadaji2402 (@kadaji2402) reported

    @1electricdon @MeckeringBoy @TurnbullMalcolm Nbn is really crap!

  • PaulDanyluk Paul Danyluk (@PaulDanyluk) reported

    @NBN_Australia "Our purpose is to lift the digital capability of Australia." You are designed to fail. Two weeks, two outages. And both times you lied and said you hadn't failed. Tony is proud of you!@

  • remblish Remi 🌿☭ (@remblish) reported

    @sycolution @PaladinAmber @shoe0nhead It’s crazy as well because tech should be our long term target for a market but instead we’re doing **** like fudging nbn rollouts and this ****

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @DavidDren Hi David, we are sorry to hear you're having issues with your service. You've done the right thing to proactively report any issues directly to your provider as they have the tools to do further tests. If the issue is with nbn, they'll let us know by logging an Incident 1/3