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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Aug 10, 2:52 PM GMT+10.
  • 83% Internet (83%)
  • 11% E-mail (11%)
  • 4% Total Blackout (4%)
  • 2% Wi-fi (2%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2123 , 2170 , 2137 , 2131 , 2009 and 2038 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 13 hours ago
Sydney Internet 1 day ago
Sydney Internet 2 days ago
Sydney Internet 2 days ago
Sydney E-mail 2 days ago
Sydney Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • sharon_longmore
    🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported from Sydney, New South Wales

    @alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • aussiepomm
    aussiepomm (@aussiepomm) reported from Sydney, New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.

  • bwrigley
    BDubAus (@bwrigley) reported from Sydney, New South Wales

    Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @Stella_Cluster @DoctorKarl Once you are on NBN,(basically everything) , no power,no phone. Solution is to add back up power where the premiss connects to the network apparently.

  • TommyTudehope
    Tommy Tudehope (@TommyTudehope) reported from Sydney, New South Wales

    @AGLEnergy hi there. I recently ordered an internet package along with our gas. The delivery only included the @geteero device and not the required NBN black box for HFC connection. Can you help resolve for us?

  • kmichie13
    Michie Lab (@kmichie13) reported from Sydney, New South Wales

    @NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    NBN is down again

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    When it wasn't broken, whilst in Labors hands.....now it's a FD, so, overpriced & just a patchwork quilt.......how much has LNP actually spent, include the $2bn loan NBN did by themself 😡😡😠😠

  • Q_dog
    Quinny, 🔜 hoping to host YOUR convention, call me (@Q_dog) reported from Sydney, New South Wales

    @ScottRhodie @exetel Yeah was very happy to go back to internode and return to a normal NBN service!

  • AmandaNonBinz
    no name (@AmandaNonBinz) reported from Sydney, New South Wales

    @ryan_racz @Stephen___Burns @SpaceX NBN compared to global partners, is already slow and out of date lol

  • PeterBell7
    Peter Bell (@PeterBell7) reported from Sydney, New South Wales

    @HingertyTerry @Lucianne01 100% … all lip service & where’s it coming from ? unfulfilled projects Want to know what happened to the $500m Turnbull threw at it to “mates” Another NBN waste of O U R $$s

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • PplJustLikeUs
    People Just Like Us (@PplJustLikeUs) reported from Sydney, New South Wales

    @landrights4all @JulianCribb @spenderallegra Fix the NBN for a start & make vibey regional centres a real option

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    NBN is expensive and has stupid cost constraints on performance. So people are paying more and the network can’t operate as quickly as it could because of dumb things like CVC. Yet everyone is focus on the last mile tech

  • saysroscoe
    Roscoe (@saysroscoe) reported from Sydney, New South Wales

    @edwardatport Were very safe here. While NBN doesnt work. Thats why HMAS Adelaide is still broken down. Can't read their smoke signals.

  • LachlanB_
    LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales

    Help needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • birdof_paradox
    birdof paradox (@birdof_paradox) reported

    @Olfella @FetchStep @Vikkik88 Australia's National Carrier should never have been privatised. Nor any of our other services infrastructure. Telstra was sold by, and the NBN ******-up by the Howard/Abbott/Turnbull govts (and Murdoch) so we could be ripped off and suffer the inferior services by private telcos.

  • pigways
    pigways (@pigways) reported

    @BrowntownBrew @Batman2242 NBN Sats crowded out all private investment. Even it's rollout was ill considered, eg shutting down the interim satellite during the wet season 😳 Specifically what NBN requirements can't be met by starlink ? 🤔 Starlink has ~250k residential subs, 350k total. NBN 300k total.

  • LynxRaide
    Lynx Raide ¤ レイデ•リンクス (@LynxRaide) reported

    Okay plan from here is 4G dongle until my Starlink is delivered and installed. Didn't really want this option but kinda got no choice cause NBN is stupid how they run things.

  • daytona7th
    daytona (@daytona7th) reported

    @tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.

  • orstraya
    Orstraya (@orstraya) reported

    @FarCueCunce Contractor for NBN Co. My olds were hooked up 10yrs ago and while they used the existing Telstra conduit to the house, the inside install was terrible - left a big hole in the wall behind the NTU, which let spiders into the house until I found it years later and patched it up.

  • Cassy090909
    Cassy090909 (@Cassy090909) reported

    @shaunacohn @Starlink If there is no service in your area, it’s likely due to development, outage or missing database record. Check the NBN Rollout Map on their website. Verify your address. Your address may be missing. There is widespread NBN coverage on Gold Coast. Check their website.

  • a_captaincook
    captaincook 🇦🇺 e/acc (@a_captaincook) reported

    @fathamburger @balajis @anwaribrahim Lol, ya NBN is ****, I moved off to Starlink myselves, agree on most counts actually. But why keep Aussies out? allow those who want to also move in. The point of SEZ would be that it would be a siloed regime that is more tax friendly.

  • jlmcmlxvii
    cockitythegalah (@jlmcmlxvii) reported

    @p_terg IT ordeal 😵‍💫 They got the NBN on today. Box nowhere near the computer and computer doesn’t have a wifi adapter. So I did the dash down the road and got them a 10m Ethernet cable and away they go.

  • Doug39270057204
    Doug (@Doug39270057204) reported

    @Batman2242 And starlink actually works. Our nbn connection is garbage.

  • proudwhiteozzy
    ProudWhiteAustralian (@proudwhiteozzy) reported

    Australia is such a third world ********! Albanese has flooded this country with parasites, couple that with the fact that every nbn crew I see is full of browns and blacks, explains why I pay a **** ton of money for ******* dial-up speed Internet in 2026. JFC.