NBN outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 19, 10:23 AM GMT+10.
- Internet (89%)
- E-mail (5%)
- Wi-fi (5%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2170 , 2131 , 2123 , 2009 , 2038 and 2190 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 5 hours ago |
|
Sydney
|
Internet | 2 days ago |
|
Sydney
|
Internet | 2 days ago |
|
Sydney
|
Internet | 5 days ago |
|
Sydney
|
Internet | 7 days ago |
|
Sydney
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South WalesLOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.
-
Evan (@fictillius) reported from Sydney, New South Wales@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers
-
OnlyPhazz (@phazzles) reported from Sydney, New South WalesEveryday I get an email about an emergency nbn outage
-
aussiepomm (@aussiepomm) reported from Sydney, New South WalesHey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!
-
Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
-
🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, New South Wales@emma__jayne14 @rdbarrett2525 Ain't that the truth......everything nice.....they have destroyed......NBN, NDIS, Aged Care, Services Personnel support, TAFE, Rats Tests......etc....etc
-
Lyn (@lyng62) reported from Sydney, New South Wales9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
-
Ms_Stevenson (@Ms_Stevenson_VP) reported from Sydney, New South Wales@domnixon1984 @Internode @nbn I am going through this same mess at the moment. So poor. I understand things got wrong but the whole customer service process is a mess, I'm furious!
-
Grant O'Farrell (@GrantOFarrell) reported from Sydney, New South Wales@marklevy2gb @NBN_Australia @BelongAU What’s the hourly rate mark?? Surely there’s someone at 2GB who would look after the big dogs issues??
-
Boatyboy (@Boatyboy1) reported from Sydney, New South Wales@Stella_Cluster @DoctorKarl Once you are on NBN,(basically everything) , no power,no phone. Solution is to add back up power where the premiss connects to the network apparently.
-
Evan (@fictillius) reported from Sydney, New South WalesNBN is expensive and has stupid cost constraints on performance. So people are paying more and the network can’t operate as quickly as it could because of dumb things like CVC. Yet everyone is focus on the last mile tech
-
🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, New South WalesWhen it wasn't broken, whilst in Labors hands.....now it's a FD, so, overpriced & just a patchwork quilt.......how much has LNP actually spent, include the $2bn loan NBN did by themself 😡😡😠😠
-
LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South WalesHelp needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏
-
John Lutge (@JohnLutge) reported from Sydney, New South WalesThe @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
-
Josh Maddison (@eljosho1102) reported from Sydney, New South Wales@PipThomas @PressStartAU Similar thoughts from me, I’m impressed with how well it does run on my 10 MB/sec FTTC NBN connection and given it is a beta service I can definitely agree the input lag is something that will need to be accepted for now until it is tweaked a bit to run better on the NBN
-
James Fridley (@fridley) reported from Sydney, New South Wales@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
-
Boatyboy (@Boatyboy1) reported from Sydney, New South Wales@DoctorKarl So sad that NBN is a fail completely system, rather than a Failsafe system.
-
SKYLXRK | @liammarsters@aus.social (@skylxrksays) reported from Sydney, New South WalesA circuit breaker got tripped that killed everything but the lights and I’ve never been happier to have my critical network infrastructure running on the light circuit, no fighting with NBN handshaking for this guy at 11:30pm 😌
-
Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South WalesGood service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.
-
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack Koval (@jackkovaltrades) reported@CrashiusClay69 Damn dude, let's ****** ball.. I wish I could share my clip with you but I don't wanna doxx myself NBA. National TV. Sold Out Crowd. Swoosh. NBN TNT 🏀💣
-
Richie_Night Owl (@richardmelb05) reportedOur @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment
-
purana (@purana) reportedAfter close to 7 months.. my mum finally got a working FTTN NBN service before close of business today.
-
anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone
-
Haalyle (@Haalyle) reportedNo wifi today, we've had some electrical problems, mainly to do with the washing machine. That just means a relaxing Sunday of playing them games (now that the electricity is on). (NBN always takes a long time to recover.)
-
Marek Bage. (@MarekBage) reported@JohnnyLydon I just moved to a new NBN provider. While researching, Canstar, Whistleout and others just gave me the same handful of companies to choose from. After asking AI (both Grok and ChatGPT) I ended up with a huge list of potentials with some real good deals. Comparison sites are ****.
-
mick (@MickM_68) reported@Suburbia3121 I’ve had it for a while now Andy… you won’t be surprised to know the NBN in Romsey is crap! lol Starlink obv not the cheapest but it’s been an absolute game changer for us.
-
Garfield C. Reynolds (@GarfieldR1966) reported@NBN_Australia sure enough this problem still isn’t resolved. Outage page has been showing us as facing network degradation all week. Regular dropouts and slow connectivity. Will you ever fix this???
-
Cdbrown (@BrowntownBrew) reported@pigways @Batman2242 NBN satellites have been in service since 2013 that provided a significantly improved service for remote and regional areas. Starlink only arrived in the last few years. Perhaps Amazon was able to meet the design and contract requirements set by #nbn and starlink couldn't.
-
Dwayne (@CtrlAltDwayne) reported@loftwah They didn't even finish the NBN 1.0 so it makes sense. One of my mates had an NBN contract and he got paid stupid amounts of money and he said he'd finish by 2pm, took long lunches and could push appointments by saying he was too busy. Zero oversight. Huge rort.