NBN Outage Report in Sydney, State of New South Wales
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If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000, 2142, 2140, 2200, 2037, 2009, 2049 and 2190.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Sydney, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Total Blackout | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@TooheyMatthew @AlexanderDowner @QandA Government ministers would be better prepared if they actually did useful things for the people of Australia. Fletcher the guru of telecoms brought us nbn. No wonder they obfuscate with generalities and spin. Horrible to watch people squirm even if deserved.
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@NBN_Australia I have checked and it’s definitely a local outage.
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🤖SMHFConvoy🤖
(@SMHFConvoy) reported
from
Sydney, State of New South Wales
Okay something just happened around Katoomba, sirens blaring and the modem keeps switching between NBN and mobile network.
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John Jensen
(@jensenoz) reported
from
Sydney, State of New South Wales
@Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!
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Jane Caro
(@JaneCaro) reported
from
Sydney, State of New South Wales
Dear @NBN_Australia our IT support guy has fixed it. Apparently it was simply the technician who did (in Jason’s words) half a job. But thanks for getting back to me.
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Terry King
(@spiggothead) reported
from
Sydney, State of New South Wales
@NBN_Australia when connecting an FTTP service, what is the “normal” wait time between sign up and activation?
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@DaveIrving99 @snapipup @zdnetaustralia It's a total failure since LNP Government got involved, it's overpriced, outdated, way too slow & Australian taxpayers are being double hit 💸💸💸 & recently Parliament passed a monthly increase to give NBN additional 💸💸 for what......to assist Murdoch 👎🏾👎🏽👎🏿💩🤡
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Diana
(@dianainoz2) reported
from
Sydney, State of New South Wales
@simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@NBN_Australia @CannabisFairy69 Hi Sarah - seems that local power issues caused some grief. Hard reset (with the reset button) of the CPD has brought things back online.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Aussie_BB Oh, the issue isn't you guys, it's the wholesale residential service options that NBN gives you to sell with poor uplink speed options...
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Tyron Butson
(@tbutson) reported
from
Sydney, State of New South Wales
@gabriellecj Same. Seven years of perfectly adequate internet. Switched to NBN and now experience almost weekly outages. Had an electrician look at it who said it’s a Telstra problem
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Anthony Horton
(@vacant3rdman) reported
from
Sydney, State of New South Wales
The issue being that recent firmware versions are (supposedly) FTTC NBN compatible, but the original version isn't. So I had to download the firmware update to phone via 4G, & am now transfering it to laptop over Bluetooth so can then upload to the router via WiFi...
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💦Jaqi Pascoe
(@ThatPascoeWoman) reported
from
Sydney, State of New South Wales
I’m praying. Of all the wretched, spineless, turncoat, appeasing gestures Turnbull made to the pseudo-religious fascists in his party while in office, that amendment takes the bloody cake. It’s more damaging to democracy than even an inferior NBN - but fortunately simpler to fix.
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.michelle bamborough💧
(@mcreal15) reported
from
Sydney, State of New South Wales
@drpete00 Libs biting their bums now #NBN Never forgive Malcolm behind Abbott’s bum ditching Labor’s gold standard internet for everybody as if we’d never need fast internet #auspol
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
My @NBN_Australia HFC service is down. Fault logged with my RSP (@Aussie_BB). I wonder if nbn will book "planned maintenance" again to fix the fault - it conveniently stops the "unplanned outage" timer when they do that...
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💧 leftwinglunatic Susan B.A.
(@SElizaP) reported
from
Sydney, State of New South Wales
@Loulaloulaa @BrettMasonNews @PatsKarvelas @TurnbullMalcolm Possibly Turnbull is speaking out about #robodebt because he knows Morrison was the responsible minister. Whereas he won't admit #nbn failure because that was all down to him. Not really so authentic & admirable .
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia Could I please someone from support to call me
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Dan Ilic 🧴👐
(@danilic) reported
from
Sydney, State of New South Wales
NBN at our house is so bad it's freezing during this NBN scene during How to Stay Married.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Schadegg
(@nickschadegg) reported
@PostingGeneral don’t know what those words mean but i switched from nbn to wireless and it sucks ****
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Leah Lindsey
(@LSD7300) reported
@stuartrobertmp @AlboMP And you lied to Australia about NBN and robodebt so sit down boifhead
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Margo Lanagan
(@margolanagan) reported
@originenergy I want to get electricity bills for an Origin account forwarded to an email address. Your message system doesn't work, your website contact number takes me to the NBN provider, when I'm put through to the electricity team, they can't hear me.
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Haras
(@iamharas) reported
@NBN_Australia get your **** together. Every day my internet drops. Incredibly disruptive for work. It’s worse than bloody dial up!
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Steve Hodgson
(@hodgavic) reported
Got a letter from NBN saying we're now eligible to get FTTP and they give you a list of providers and half the companies look like someone's just made **** up using Clipart logos. I'm think it's time I start my Telco company called Ian Bienco.
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Come_on_man 🇦🇺
(@TruthdriverOn) reported
@1953Gus @billshortenmp My original post was explaining that Labor never supported the changes required to fix the Labor mess, like the debt, like robodebt, like NBN,like every policy labor made a mess of, they were no help they blocked everything with the Greens,the LNP had to find other ways everytime
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Ray
(@RayyyychAgainra) reported
@svatmann I never got pay tv at that house, only nbn, but i never got permission for it
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Darren Gamble
(@dazzgamble1967) reported
@kayosports and another bloody day get 20 second delay on feed 5 dropouts a bloody joke you are a joke anyone else have problems like this I use the ps5 app 250 50 nbn a 4K Hisense tv and have no issue with anything else
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David You
(@davidnyou87) reported
Internet in Australia is so **** Jeez NBN is ***
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Ray
(@RayyyychAgainra) reported
@svatmann I remember nbn being rolled out & i lied about having landlord permission to get the box. My landlord at the time was super anti pay tv, and a bad landlord in many ways. Anyway I got the box installed in the most inconveniant room ever.