NBN

NBN Outage Report in Sydney, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2759, 2127, 2121, 2020, 2195, 2032 and 2767.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 12/02/2023 10:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Strathfield.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • SensibleUnderp1 Sensible Underpants (@SensibleUnderp1) reported from Sydney, State of New South Wales

    It's on track to deliver NBN over copper. A totally substandard solution that will have enormous implications for the digital economy. Another LNP ***********.

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • buszwack jg (@buszwack) reported from Sydney, State of New South Wales

    @TurnbullMalcolm @JulieBishopMP can’t read your message my nbn is sooo slow

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.

  • GeorgeNewhouse Prof George Newhouse (@GeorgeNewhouse) reported from Sydney, State of New South Wales

    @michellegrattan I have had two appointments where @NBN_Australia never turned up. They are hopeless and rude. They Never call to reschedule and they never apologise.

  • deniseshrivell Denise Shrivell (@deniseshrivell) reported from Sydney, State of New South Wales

    @TatteredRemnant @RNBreakfast @frankelly08 Incredible to me - as they showed no shyness in dampening down their #nbn coverage prior to the 2013 election based on an incoming Lib Govt. Why not the same for the strong possibility of a Labor Govt.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN

  • Singh02017 Anil Singh (@Singh02017) reported from Sydney, State of New South Wales

    Have received 2 calls today on my landline. An automated message saying, call is from National Broadband Network & to press 1 to talk to a technician or Internet will be disconnected! The number to call (03)7689-4456. Assume it is a scam! @NBN_Australia @charlietech @nswpolice

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.

  • MitchOates Mitch oates (@MitchOates) reported from Sydney, State of New South Wales

    @TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra And down again just now. Outage page blames nbn again...

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    My wife got an email about a planned outage due to NBN work on the 27th of Feb. She's not listed on the account, and I didn't get the same email.

  • buszwack jg (@buszwack) reported from Sydney, State of New South Wales

    @yasandisaac @alexbhturnbull Apple never falls far from the tree,one long post bemoaning the nbn & the criminal waste it was would do

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.

  • catiger1 Cath~erine (@catiger1) reported from Sydney, State of New South Wales

    @ScottMorrisonMP You’ve also invested over $50b in the NBN of which my taxes helped fund and yet you service my street and leave me without it. I’ve written to your Minister and still *crickets* Not good enough

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • PawgeousDog Tracey Goldman (@PawgeousDog) reported

    @9NewsPerth @ezrdh Everyone I know over there suffers with appalling NBN speeds and service. Will this improve that for those users?

  • Cynskeptical Ollie (@Cynskeptical) reported

    @beourmate Speaking of support, please tell me there is a simple way to add nbn onto my new mobile service(2weeksold) as a bundle without having to sign up again or call/email support. Trying to migrate our nbn away from pathetic Telstra and it isn't easy.

  • KleinRevd Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @nctriggs @gjfitzgerald to the existing infrastructure designed to service 1960s demands for copper ( not to mention sewerage and storm water, power), the lack of serious attention is obvious. The late 1990s ' cable' pits are used to house hybrid. Who do we thank for #NBN? #NBN subcontractors are /3

  • BAFAN1977 Melissa McLeod (@BAFAN1977) reported

    @NBN_Australia Yeah but not for Healesville residents who have to deal with the ever horrible fttn

  • SkycladWeeb Skyclad Weeb 🔞 (@SkycladWeeb) reported

    spending another night with my PC quietly humming next to me as it downloads a ~100GB game over night. don't get me wrong, I enjoy the sound, it's soothing. but it reminds me the Aussie government are a bunch of worthless ****-bricks-for-brains, and NBN's still a ******* lie.

  • Silici89948751 Silici (@Silici89948751) reported

    @RadioLunchbox Markets are bad but you are a savior! nbn

  • OooAaah 💧Oooaaah💧 (@OooAaah) reported

    @PaulFletcherMP The guy that destroyed our NBN. Another dud - ridiculously bad job as a Minister

  • DemonicMuffin92 Nathan Blanchard (@DemonicMuffin92) reported

    @NBN_Australia Have already gone to @Aussie_BB and they have referred it to you twice but only got bot replies. websites don't load but google and Facebook appear to be fine. alot of other people in my area with different ISP having the exact same issue. please look into it asap

  • Dennis37074175 Grumpy Gramp (@Dennis37074175) reported

    in the garage at the opposite end of house. the solution NBN tech proposed was get the weatherproof enclosure with the main power outlet inside before their 2nd appointment date and they installed both utility box and connection box inside the enclosure. and then run the

  • esraylcc Esra (@esraylcc) reported

    @Slatts777 Markets are bad but you are a savior! nbn