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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 4 outage signals in the last 24 hours around Sydney, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 19, 10:04 PM GMT+10.
  • 86% Internet (86%)
  • 11% Wi-fi (11%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2020 , 2117 , 2160 , 2114 , 2142 and 2140 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 5 hours ago
Sydney Wi-fi 7 hours ago
Sydney Internet 17 hours ago
Sydney Internet 17 hours ago
Sydney Wi-fi 2 days ago
Sydney Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • prleeds
    Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South Wales

    @R_Chirgwin That would as bad as a keynote address by Malcolm Turnbull on how he fixed the NBN.

  • AaronCheater
    Aaron Cheater (@AaronCheater) reported from Sydney, New South Wales

    Ever since I switched to @DodoAustralia NBN watching @Twitch has been really laggy with lots of buffering, even when not doing anything else online. Didn’t have that issue when we were with @superloopau

  • sharon_longmore
    🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported from Sydney, New South Wales

    @alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.

  • fromthewonni
    Maureen ✳️✳️ (@fromthewonni) reported from Sydney, New South Wales

    @PaulFletcherMP I have NBN I live about 30ks from the city of Sydney My modem since the day it was installed tells me there’s no signal I was unable to work from home during the lockdown because the Internet dropped in and out all day making work impossible to complete efficiently or effectively

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    NBN is down again

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • Thought_Patrol
    Thought Patrol (@Thought_Patrol) reported from Sydney, New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • cbiggins
    Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • robertmbarnes
    Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • cbiggins
    Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    The nbn is down

  • JPMasters
    JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • fridley
    James Fridley (@fridley) reported from Sydney, New South Wales

    @Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o

  • romant
    roman tarnavski (@romant) reported from Sydney, New South Wales

    @ClaudeMandy @TimLonghurst @NBN_Australia we don’t need to go far to see a sensible separation of infrastructure and service provision - just across the ditch in NZ they’ve managed to preserve competition whilst investing in their country’s future

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Why is there always daily emergency maintenance on my NBN? @NBN_Australia @Aussie_BB

  • mattygeorge
    Matt George (@mattygeorge) reported from Sydney, New South Wales

    @Aussie_BB more outages today? The last few days have been terrible...so many outages?? Lift you game. #nbn #aussiebroandband #outage

  • ELCA_Brett
    Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales

    @NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @Stella_Cluster @DoctorKarl Once you are on NBN,(basically everything) , no power,no phone. Solution is to add back up power where the premiss connects to the network apparently.

  • TonyThefathippy
    Tony Thefathippy (@TonyThefathippy) reported from Sydney, New South Wales

    Hey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • RabbiRoss
    Rabbi Dr. Aaron Ross (@RabbiRoss) reported

    @JakeTurx It sounds like you have the same issues to negotiate. American Yeshivish is not Israeli Charedi. Prices are high. And so on. Demanding that others change for you will go nowhere. If you're ready for the move, call NBN and get the ball rolling. 6/6

  • TTAlwaysWins
    The Truth Always Wins (@TTAlwaysWins) reported

    @LCHF_Matt I had this same NBN box when I was with Optus internet. I got rid of it when I changed to full fibre with Aussie BB. I hated Optus, but I have to say, the NBN box itself never failed in all the years I had it. Will be interested to hear how you go with Starlink

  • z51588
    Jonesy (@z51588) reported

    @MrBrokenEyes Yes!!! I was just searching for exactly the same thing as my nbn has conveniently gone down right after the alert.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    Still sans @NBN_Australia They came out Monday, identified the issue & refused to fix it. Told them that I was over them & that I'll be signing up with @Starlink Looking forward to receiving my kit from Starlink soon. Hotspotting with my @Telstra mobile is 1/2 speed of a snail. Painful much. Going crazy. Don't need this stress.

  • nervouswee
    Hysteria Collins (@nervouswee) reported

    The nbn is down rn and dodo’s report says it started at 12:58 and the NBN reckon it started at 16:29 which is. Probably incorrect

  • hendrix_uk
    Nick Hendrix (@hendrix_uk) reported

    @bazzacc2 Including Malcolm Turnbull who changed the specs of the @NBN_Australia from FTTP to FTTN, thus relying on old copper to transmit from the node to the dwelling It slowed down our broadband speeds significantly to save a few dollars How many billions have we lost in productivity?

  • pigways
    pigways (@pigways) reported

    @craigkellyAFEE NBN the model; $56B sunk, high costs for end users, poor performance, huge salaries inc executives, bonuses paid every year despite failing to meet targets. Now, NDIS ... 🤪

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    My @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.

  • jamiemckendry
    Jamie McKendry (@jamiemckendry) reported

    @moffat14 @TopherField You do know it was the Libs that ****** it up. Labour started the process and as soon as the Libs got in, they put the handbrakes on it and started all this NBN node ****. Fine to blame governments but at least blame the right one

  • Thelp725428
    T help (@Thelp725428) reported

    @AnthonyDonB @Starlink Latency is terrible - it works but if you can get fibre / nbn - stick with that - even Elmo says it can’t compete with cable in cities