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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 27, 3:59 PM GMT+10.
  • 86% Internet (86%)
  • 9% Wi-fi (9%)
  • 6% E-mail (6%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2131 , 2170 , 2144 , 2114 , 2165 and 2016 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 2 days ago
Sydney Internet 2 days ago
Sydney Internet 3 days ago
Sydney Internet 5 days ago
Sydney Wi-fi 8 days ago
Sydney Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • dgaust
    dg (@dgaust) reported from Sydney, New South Wales

    @troyhunt @home_assistant @Aussie_BB You'll probably need to turn on smart queues on your UDM Pro (I think I recall you have one of these). Otherwise the NBN policer will throw a fit on uploads and you'll get horrible upload results.

  • ELCA_Brett
    Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales

    @NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...

  • AlpaB_
    Alpa (@AlpaB_) reported from Sydney, New South Wales

    @VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!

  • MarkBilton
    Mark Bilton (@MarkBilton) reported from Sydney, New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    Morrison has stuffed the NBN......no service in flooded areas.....from day 1......when they promised to fix it.......WATFU

  • alipage6
    Ali (@alipage6) reported from Sydney, New South Wales

    @NBN_Australia @ericsson @MWCHub What about homes with constant NBN outages? I’d look forward to a service that works.

  • thomasrice_au
    Thomas Rice (@thomasrice_au) reported from Sydney, New South Wales

    Very few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.

  • lifeguardhoppo
    Bruce Hopkins (@lifeguardhoppo) reported from Sydney, New South Wales

    @marklevy2gb @NBN_Australia @BelongAU I have had the same problem

  • dhawaldamania
    Dhawal Damania (@dhawaldamania) reported from Sydney, New South Wales

    Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

  • robertmbarnes
    Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • LachlanB_
    LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales

    @Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷

  • Ms_Stevenson_VP
    Ms_Stevenson (@Ms_Stevenson_VP) reported from Sydney, New South Wales

    @domnixon1984 @Internode @nbn I am going through this same mess at the moment. So poor. I understand things got wrong but the whole customer service process is a mess, I'm furious!

  • sharon_longmore
    🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported from Sydney, New South Wales

    @alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.

  • Q_dog
    Quinny, 🔜 hoping to host YOUR convention, call me (@Q_dog) reported from Sydney, New South Wales

    @ScottRhodie @exetel Yeah was very happy to go back to internode and return to a normal NBN service!

  • vikrammann76
    Vikram Singh Mann (@vikrammann76) reported from Sydney, New South Wales

    @NBN_Australia @AustralianOpen You guys are the worst to deal with no way you should be involved in any national events

  • alipage6
    Ali (@alipage6) reported from Sydney, New South Wales

    @NBN_Australia @belongau do you have a contact number for constant outages with no wifi service outside of your ‘working hours’? Where’s the compensation for fees with no service?

  • FPV112
    Ray Fares (@FPV112) reported from Sydney, New South Wales

    @Optus Hi Optus I have sent you a DM about my NBN not working. Could someone please look at this tomorrow and advise Thanks

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    The nbn is down

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • rutjumper
    Hamish Kibblewhite (@rutjumper) reported

    @aaronsmith @jommy_tee To my mind this is decision is less technically competent as choosing to go for a copper NBN rather than fibre As believable a solution as carbon capture and storage

  • AbbieXAcc
    Abbie 🇮🇱🇺🇸 (@AbbieXAcc) reported

    @Avichaivegas @JakeTurx NBN is such a waste. I am here for 30+ years and seen so many Americans who moved to Israel without any aid from any group (before NBN) who due to finances were forced to leave after learning the language, building businesses, having kids, etc. NBN wouldn't help any of them!

  • PeterOB24979769
    Peter OBrien (@PeterOB24979769) reported

    @MrKRudd Imagine listening to the idiot who gave us the NBN. Cost billions. Did nothing. And now Starlink supersedes it with faster speeds, total coverage and zero cost to the taxpayer. Kev, you’re a numbskull.

  • CtrlAltDwayne
    Dwayne (@CtrlAltDwayne) reported

    @loftwah They didn't even finish the NBN 1.0 so it makes sense. One of my mates had an NBN contract and he got paid stupid amounts of money and he said he'd finish by 2pm, took long lunches and could push appointments by saying he was too busy. Zero oversight. Huge rort.

  • wildweasel99
    Greg Aitken (@wildweasel99) reported

    @WindwardAI Since my gubbermint won't save me, I'd better **** off the NBN and pay double for Starlink.

  • Frostscytheplay
    Frostscythe 🇦🇺 (@Frostscytheplay) reported

    @DAKKADAKKA1 This is literally the reason why Huawei was banned from even bidding on doing the NBN and 5G network in Australia, because Chinese tech is spy tech.

  • facepalm8355
    Face Palm is the new Face Book (@facepalm8355) reported

    @LeeroyLives @AngusTaylorMP So looking at that graph, the trajectory of expanding debt started under rudd and gillard and never went down Sounds about right. Looks to start that trajectory after the nbn started construction.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    My @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.

  • adamnicotera
    Adam Nicotera (@adamnicotera) reported

    If governments are serious about letting people work from home, they really need to ensure that the NBN is up to standard. Currently experiencing our 2nd major outage in 2 weeks. Not good enough @NBN_Australia #nswpol #auspol

  • mitchell_costin
    Mitchell Costin (@mitchell_costin) reported

    Who else is experiencing **** internet speeds after 7pm? By 10 pm it's almost impossible to get pages to load up and and have a smooth social media experience. Bloody diabolical. I'm on the verge of ditching the NBN and going Starlink. 😠😠