NBN outages and service status in Sydney, New South Wales
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Full Outage Map
- NBN generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 15, 6:53 AM GMT+10.
- Internet (80%)
- E-mail (9%)
- Total Blackout (5%)
- Wi-fi (4%)
- TV (2%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2145 , 2040 , 2009 , 2194 , 2038 and 2179 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 10 hours ago |
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Sydney
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Internet | 20 hours ago |
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Sydney
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1 day ago | |
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Sydney
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Total Blackout | 1 day ago |
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Sydney
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2 days ago | |
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Sydney
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Jarrod Gardiner (@Jarrod_Gardiner) reported from Sydney, New South Wales@VodafoneAU Is there an outage with NBN in Prairiewood 2176? NBN has not worked all day
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Allan (@28061914mary) reported from Sydney, New South Wales@smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.
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OnlyPhazz (@phazzles) reported from Sydney, New South WalesWhy is there always daily emergency maintenance on my NBN? @NBN_Australia @Aussie_BB
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🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South WalesSo tired of intermittent slow nbn
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Ali (@alipage6) reported from Sydney, New South Wales@NBN_Australia @ericsson @MWCHub What about homes with constant NBN outages? I’d look forward to a service that works.
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Daniel Watson Hayes™ (@dwatsonhayes) reported from Sydney, New South Wales@NBN_Australia Hi there. Can you advise how I connect free to air tv via nbn FTTP? I've been told that my property falls under the NBNCo network and as such free to air television needs to be connected via NBN fibre. Please advise
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Glenn Sargood (@onebg) reported from Sydney, New South WalesIt's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
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Sagittarius A* (@fictillius) reported from Sydney, New South Wales@ScottRhodie It’s so stupid that developers are even allowed to do this. They should be required to install the fibre and provide the hand off to NBN. Same for embedded energy networks too.
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John Lutge (@JohnLutge) reported from Sydney, New South Wales@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Grant O'Farrell (@GrantOFarrell) reported from Sydney, New South Wales@marklevy2gb @NBN_Australia @BelongAU What’s the hourly rate mark?? Surely there’s someone at 2GB who would look after the big dogs issues??
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John Skinner (@johncskinner1) reported from Sydney, New South Wales@NBN_Australia The main problem is some providers take days to “diagnose” the issue when it’s v. clear what the problem is. This wastes time & resources. In areas of high failure @NBN_Australia should have some technicians based in the community to maintain this infrastructure! @stemplemanmp
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LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South WalesHelp needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏
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John Skinner (@johncskinner1) reported from Sydney, New South WalesDuring the big storm yesterday our @NBN_Australia box blew. Not being repaired until 20th! Some people are on their 9th box. Repair times are random with some repaired today, tomorrow & next week. @stemplemanmp doing a great job trying to help us & prevent regular reoccurrences!
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JD (@jonnodunger) reported from Sydney, New South Wales@MyRepublicAU outage in Ryde 2112. What’s the story? NBN all okay
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Marty K (@_marty_k) reported from Sydney, New South Wales@Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.
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Amanda Hogan (@hogesonline) reported from Sydney, New South WalesFrom @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
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Chris Williams (@chriswilliamsnz) reported from Sydney, New South WalesNBN is down in Paddo and it’s like going back to candles 🕯
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Maureen ✳️✳️ (@fromthewonni) reported from Sydney, New South Wales@PaulFletcherMP I have NBN I live about 30ks from the city of Sydney My modem since the day it was installed tells me there’s no signal I was unable to work from home during the lockdown because the Internet dropped in and out all day making work impossible to complete efficiently or effectively
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Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales@NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Bruno (@brusamiok) reported@VoteLewko @Starlink If Australia’s state-owned NBN Sky Muster satellite network becomes completely obsolete compared to Starlink, the entire country becomes dependent on the decisions of a private, foreign corporation.
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DissentingSkeptic (@DissentingS) reportedSpeed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@FannyFitch Maybe they need to go back to the fail-safe future, using Labors' Full Fibre NBN, that Vested Interests installed the LNP Crime Org Puppet Junta to nobble with stone age Copper. It operated well, for over 65 years, even on iron age Copper, before being sent into the cloud.
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capt.zen.petabyte 🇦🇺🏴☠️ (@capt_petabyte) reportedHey @beourmate MateNBN, I have had zero NBN in my unit for around an hr now, currently using 4G on my mobile. App states nil services issues or outages. Cycled modem + NBN box, still ZERO. No emails from you about scheduled outages? Whats going on? CC @NBN_Australia
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rose saltman (@Napoleonspiano) reported@NBN_Australia @therealjme5h Yes, but how long will I be without service? 3 hours and counting.
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The Policy Guy (@negativevortex_) reported@OzHempRocks @MarkoMatvikov 1/3 The latent, already eligible scenario Well, welcome to the world of whacky PBO estimations, eh? Let me see – so PBO are not to be trusted to estimate NBN, NDIS, Snowy 2.0, nuclear (etc) – but we trust them here? I see.... Let’s look at their stats and I’ll explain them to you for your benefit. This is how you come to quote the ‘uptake’ figure. See embedded table. So here is the 26% quoted as being ‘eligible’, or what you call uptake. But here is where that gets problematic. 1. Your optimum scenario relies on someone having $0 income. They’re not even filing an ITR! The $0 scenario does not apply to PBO modelling, as they’re not in that cohort at C, which drives D & then E. 2. Of greater relevance - of that 26%, this cohort includes any permutation of incomes for couples, the overwhelming majority of whom: a. Are eligible but earning in the same tax brackets (eg $45K and $75K, or $80K and $130K, or $200K and $200K) and hence receive no benefit at all, or b. Are in different tax brackets but are both at the lower end of the income scale (eg one at $40K the other at $60K – moderates out to $50K apiece saving $500) c. Are in different tax brackets, earning good incomes, but where the disparity is insignificant (eg one at $75K, the other at $150K – a saving of $1200) Of the ‘eligible’ pool of 26% of tax filers or 16% of the population, most of them receive $0 benefit as they ARE eligible but are both in the same tax bracket (2a). A large proportion end up with ‘something, but not material’. Before anyone jumps down my throat, consider this – the ALP’s WATO policy due to commence 2027 is $250 per person, so either; - ON does intend to continue WATO, which just further piles the burden on the tax system or - ON rescinds this, and most people (90% of income tax filers) are actually worse off. See example 2b above. They’d be no better off. So, I presume ON will inherit the (dubious) WATO and add IS (income splitting) into the mix. We just end up with a ludicrously over-engineered tax system. Punchline - we end up with between 1-3% of the population who receive a material benefit. It is probably closer to 2.5% of the voting population. Many parents will think they are eligible but end up receiving nothing. Which is the essence of populist policy. Let me be honest – the ALP WATO is fairer, simpler, and better. So, you either inherit it and over-engineer the system or discard it and wear the ire of the population. Or take my advice and engineer a far better, fit for purpose, future proofed model.
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byron (@byzbateson) reported@vic_gopies I got Starlink. wtf is NBN
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The Opinionated Veteran (@the_vocal_one) reported@ianclarkeAU With today's technology, the NBN simply cannot compete with a wireless network like @Starlink, and that is unlikely to change in the foreseeable future... #Starlink has a LOT of advantages; completely replacing fixed networks is not one of them and won't be anytime soon.
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Chris from Katunga (@Hymie313) reported@Carlsie555 Depends if it is a provider or NBN hardware issue. We’ve found Aussie Broadband to be good to deal with and reliable. I can’t remember who the kids are with. I’d have to check.
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SydneyCityTV (@SydneyCityTV) reportedNo idea exactly who's staying and who's going (we'll likely find out soon enough), but one hopes Nine proper or 2HD/the Super Radio Network* may pick up some displaced NBN staff. *Come on, ex-NBN News talent can't be any worse than some of the presenters they've got right now!