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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 6 outage signals in the last 24 hours around Sydney, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 3, 7:07 AM GMT+10.
  • 85% Internet (85%)
  • 5% Wi-fi (5%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 2% TV (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2144 , 2200 , 2160 , 2210 , 2140 and 2046 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 13 minutes ago
Sydney Internet 11 hours ago
Sydney Internet 12 hours ago
Sydney Internet 19 hours ago
Sydney Internet 21 hours ago
Sydney Internet 22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • kmichie13
    Michie Lab (@kmichie13) reported from Sydney, New South Wales

    @NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?

  • robertmbarnes
    Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • derek_bell
    Derek Bell (He/Him) (@derek_bell) reported from Sydney, New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • mattygeorge
    Matt George (@mattygeorge) reported from Sydney, New South Wales

    @Aussie_BB more outages today? The last few days have been terrible...so many outages?? Lift you game. #nbn #aussiebroandband #outage

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers

  • PplJustLikeUs
    People Just Like Us (@PplJustLikeUs) reported from Sydney, New South Wales

    @landrights4all @JulianCribb @spenderallegra Fix the NBN for a start & make vibey regional centres a real option

  • AnthonyClarkAU
    Anthony Clark (@AnthonyClarkAU) reported from Sydney, New South Wales

    @gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.

  • eljosho1102
    Josh Maddison (@eljosho1102) reported from Sydney, New South Wales

    @PipThomas @PressStartAU Similar thoughts from me, I’m impressed with how well it does run on my 10 MB/sec FTTC NBN connection and given it is a beta service I can definitely agree the input lag is something that will need to be accepted for now until it is tweaked a bit to run better on the NBN

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Nbn is down again

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • LachlanB_
    LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales

    Help needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏

  • DianaRyall
    🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South Wales

    We are a decade behind with fast internet. Do you trust the #LNP to fix the #nbn? If not, #PutLNPLast

  • dwatsonhayes
    Daniel Watson Hayes™ (@dwatsonhayes) reported from Sydney, New South Wales

    @NBN_Australia Hi there. Can you advise how I connect free to air tv via nbn FTTP? I've been told that my property falls under the NBNCo network and as such free to air television needs to be connected via NBN fibre. Please advise

  • ELCA_Brett
    Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales

    @NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    Internet NBN connection down on the weekend. Again! @TPG_Telecom

  • leebailey11
    Lee Bailey (@leebailey11) reported from Sydney, New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • dhawaldamania
    Dhawal Damania (@dhawaldamania) reported from Sydney, New South Wales

    Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

  • alipage6
    Ali (@alipage6) reported from Sydney, New South Wales

    @NBN_Australia @BelongAU any update to when the outage will be resolved in Waverley? Would be nice to have service to be able to do my job.

  • OONTOO3
    OONTOO (@OONTOO3) reported from Sydney, New South Wales

    @blue01dragonfly Last time Labor tried with NBN It never worked Cost $B Little Trot wasting money again. aa .

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MMurdon74801
    marvin murdon (@MMurdon74801) reported

    NDIS needs a royal commision and total revamp , never fit for purpose another back of an envelope idea from Labor , like the NBN

  • Someozbloke
    Some Bloke in Oz (@Someozbloke) reported

    @alreadyfurious @deniseshrivell Ive never had an issue with Starlink and weather...yes latency slowness...i also have had more outages with NBN than starlink.

  • JamesII4824
    James the 2nd (@JamesII4824) reported

    @disco___cat @jason_king72 GST is fine ( Keating wanted it at first ). I didn't even mention the damage he did to the housing market with his CGT discount. No government sold out future generations to the Boomers like Howard's. And Abbott sucked - NBN vandal and climate vandal.

  • loftwah
    Loftwah (@loftwah) reported

    @QdenisT @AshPolitik Or the fact that what Abbott and Turnbull did with the NBN crippled the future of our entire generation at the most critical time to the point they should be thrown behind bars. That will and should never ever be forgotten or forgiven ever.

  • yourmama717
    Toe-knee (@yourmama717) reported

    @NBN_Australia That’s understandable however there were basically no updates from nbn over long periods (12+ hours) throughout the outage. What the hell are nbn doing? How is the network so poorly designed that an outage for an entire suburb lasts 26 hours???!!???!

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Kate3015 @Mark_Butler_MP My thinking is different, I built many $100 mill ++ projects from a concept, there is a simple process that begins from the design, then the costing, then the services, then the providers, then the contact. In some cases, for Govt. I built the first NBN Site at Kiama, Conroy would not listen, Transfield lost $10 million, Conroy would not listen about a Satellite transmission for Central Aust. Fibre cannot travel long distances, Conroy blew $800 million on that alone, his original budget for NBN was $4.78 billion, a joke, & not one of the NBN management had never built a big network, I walked away, and waited, then moved back in.

  • 25MMCC
    Ema The Rats Were Right🐀 (@25MMCC) reported

    @deniseshrivell They have no concept of futurising our country. This one is particularly ignorant! Turnbull’s copper NBN is now being ripped up by copper thieves. So we pay twice for slow rubbish NBN and then have to pay for it to be replaced again now. Being a Murdoch stooge always costs us

  • aphacia
    Kang Li (@aphacia) reported

    @NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?

  • StanleyEb27103
    StanleyEB27103 (@StanleyEb27103) reported

    @JayJay1094727 @eevblog It's the other way around really, they would love to provide a service over their own infrastructure at higher margins than wholesaling nbn

  • MaxRock222
    Max Rockatansky (@MaxRock222) reported

    @AvidCommentator Just like the nbn It never made sense But for their other reasons they went ahead with the rort