NBN

NBN Outage Report in Sydney, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2126, 2160, 2127, 2190, 2141, 2138 and 2140.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 12/13/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • the_cooling Andrew Cooling (@the_cooling) reported from Sydney, State of New South Wales

    @Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia Could I please someone from support to call me

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @SBSNews Sorry, but Labor's history has been to take the Communist money both for party and individual funding. Nbn angry of those officials are either very naive or rediculous stupid. You receive monies, your support is expected.

  • petehanssens Peter Hanssens (@petehanssens) reported from Sydney, State of New South Wales

    @mattgillard @Aussie_BB Yep, the customer service person just said that I was one of the 30% of households that can’t get more than 100mb/s via the @NBN_Australia

  • Tiim_ Timothy Harrison 🤙 (@Tiim_) reported from Sydney, State of New South Wales

    Quality is still better than my @NBN_Australia service.

  • danilic Dan Ilic 🧴👐 (@danilic) reported from Sydney, State of New South Wales

    NBN at our house is so bad it's freezing during this NBN scene during How to Stay Married.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @DaveIrving99 @snapipup @zdnetaustralia It's a total failure since LNP Government got involved, it's overpriced, outdated, way too slow & Australian taxpayers are being double hit 💸💸💸 & recently Parliament passed a monthly increase to give NBN additional 💸💸 for what......to assist Murdoch 👎🏾👎🏽👎🏿💩🤡

  • ThatPascoeWoman 💦Jaqi Pascoe (@ThatPascoeWoman) reported from Sydney, State of New South Wales

    I’m praying. Of all the wretched, spineless, turncoat, appeasing gestures Turnbull made to the pseudo-religious fascists in his party while in office, that amendment takes the bloody cake. It’s more damaging to democracy than even an inferior NBN - but fortunately simpler to fix.

  • mcreal15 .michelle bamborough💧 (@mcreal15) reported from Sydney, State of New South Wales

    @drpete00 Libs biting their bums now #NBN Never forgive Malcolm behind Abbott’s bum ditching Labor’s gold standard internet for everybody as if we’d never need fast internet #auspol

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @trevorlong To be fair, they had to offer 40% additional CVC bandwidth, and streaming providers have cut the visual quality of their product to help the NBN cope. Whilst a lot of the problems with the NBN are not actually @NBN_Australia's fault, they do get a lot wrong.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Aussie_BB Oh, the issue isn't you guys, it's the wholesale residential service options that NBN gives you to sell with poor uplink speed options...

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @TooheyMatthew @AlexanderDowner @QandA Government ministers would be better prepared if they actually did useful things for the people of Australia. Fletcher the guru of telecoms brought us nbn. No wonder they obfuscate with generalities and spin. Horrible to watch people squirm even if deserved.

  • SMHFConvoy 🤖SMHFConvoy🤖 (@SMHFConvoy) reported from Sydney, State of New South Wales

    Okay something just happened around Katoomba, sirens blaring and the modem keeps switching between NBN and mobile network.

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

  • vacant3rdman Anthony Horton (@vacant3rdman) reported from Sydney, State of New South Wales

    The issue being that recent firmware versions are (supposedly) FTTC NBN compatible, but the original version isn't. So I had to download the firmware update to phone via 4G, & am now transfering it to laptop over Bluetooth so can then upload to the router via WiFi...

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @Loulaloulaa @BrettMasonNews @PatsKarvelas @TurnbullMalcolm Possibly Turnbull is speaking out about #robodebt because he knows Morrison was the responsible minister. Whereas he won't admit #nbn failure because that was all down to him. Not really so authentic & admirable .

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    My @NBN_Australia HFC service is down. Fault logged with my RSP (@Aussie_BB). I wonder if nbn will book "planned maintenance" again to fix the fault - it conveniently stops the "unplanned outage" timer when they do that...

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NBN_Australia @CannabisFairy69 Hi Sarah - seems that local power issues caused some grief. Hard reset (with the reset button) of the CPD has brought things back online.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pete_meister Pete (@pete_meister) reported

    @Optus Any updates please? My NBN is still down

  • DanijelK6 Danijel K (@DanijelK6) reported

    @Optus mobile and nbn internet services are down!!! 2170

  • smartymarty0101 Marty (@smartymarty0101) reported

    @Optus NBN down for me in postcode 2155

  • Don_Erebus Stephen Decoco (@Don_Erebus) reported

    @102megan @smartyy @Optus Mobile seems back. Internet/NBN still down

  • tw1tteringclass Canowindra Curmudgeon (@tw1tteringclass) reported

    @azzaishotstuff @Optus Mate you should try being in rural NSW. We have been out for 3 days. Optus expert says its NBNCo problem. NBN can't get to us until 15 July so no phones or intertube until then apparently Only a telstra mobile hotspot to fallback on. We are not in remote area.

  • kjkhan7 Khurram Khan (@kjkhan7) reported

    Optus NBN connection just dropped out, no signals on Optus mobile network either, @Optus

  • chintandave24 Chintan Dave (@chintandave24) reported

    @Optus Phone and Internet both dead suddenly whilst locked down and WFH, now I have got slow 4G/3G connection sometimes on phone but no NBN still after almost an hour

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @fidzeh Apologies for the inconvenience caused by the unplanned outage. Current ETR provided by NBN Co is 14:30AEST today. -Charm

  • SelAnn Sel Simmo (neeBeard) (@SelAnn) reported

    @Optus Yes but been a problem for WEEKS! Lost count of calls & conversations away from my home! Whilst talking “we can’t hear you”,”we get cut off during calls”! With NBN that is “Fibre to the Premises” and not great either wifi calls aren’t an option! When can I get service AT ALL?

  • fawy35040671 fawy (@fawy35040671) reported

    @Optus You ruined my work meeting. No signal network. No home NBN. Happened in past days too. What’s hell going on?!?!