NBN Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney, Parramatta, and Ashfield.

City	Problem Type	Report Time
Sydney	Internet	10 hours ago
Sydney	E-mail	17 hours ago
Sydney	Internet	1 day ago
Sydney	Internet	2 days ago
Sydney	Internet	3 days ago
Sydney	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  David Tsirekas (@DTsirekas) reported 3 minutes ago from Sydney, New South Wales

  .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

• 
  Phillip Leeds (@prleeds) reported 4 minutes ago from Sydney, New South Wales

  @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

• 
  David Li (@Dave2307) reported 9 minutes ago from Sydney, New South Wales

  @Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

• 
  Jon Bays (@BaysNet) reported 13 minutes ago from Sydney, New South Wales

  @Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.

• 
  🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported 19 minutes ago from Sydney, New South Wales

  @btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

• 
  sydneyguy (@sydneyguy) reported 20 minutes ago from Sydney, New South Wales

  @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

• 
  Lyn (@lyng62) reported 23 minutes ago from Sydney, New South Wales

  @mausies @UpUpNulla Static IP is pretty standard. A bit crap service. I struggle especially because I understand how things work and being treated like a halfwit pisses me off I have fibre-optic cable from the Tele pole to my house for Optus for 20 yes NBN could not or would not use that cable

• 
  Maxime Aoustin (@maxwell2022) reported 26 minutes ago from Sydney, New South Wales

  @NBN_Australia keeps dropping, my neighbour reports the same issue. No outages on the NBN status page... Great!

• 
  OnlyPhazz (@phazzles) reported 27 minutes ago from Sydney, New South Wales

  My nbn is down today and I'm working from home

• 
  Jon Bays (@BaysNet) reported 27 minutes ago from Sydney, New South Wales

  @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

• 
  Phillip Leeds (@prleeds) reported 34 minutes ago from Sydney, New South Wales

  @Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

• 
  Vijay Arumugam (@vijayarumugam) reported 35 minutes ago from Sydney, New South Wales

  @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

• 
  Dr Catriona Wallace (@catrionawallace) reported 43 minutes ago from Sydney, New South Wales

  Trying to get @NBN_Australia via @Optus however #NBN did not turn up for the appointment and no contact ever since regardless of constant requests. Optus blame NBN and NBN have ghosted us. Super poor form from both. Thinking on how to escalate so that they both can hear 🤔

• 
  Phillip Leeds (@prleeds) reported 44 minutes ago from Sydney, New South Wales

  @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

• 
  Deb Kasmar (@debkasmar) reported 46 minutes ago from Sydney, New South Wales

  Could you please give me an estimate @NBN_Australia of when the outage will be fixed in area 2086? Thankyou

• 
  Jeffrey Quinn (@frontrunnerlea) reported 56 minutes ago from Sydney, New South Wales

  @AlboMP @KKeneally No more pairs Put the spot light on every minister not just #TheLiarFromTheShire who should be sidelined Taylor and why he is doing deals with Porky Barrellaro Attacks on Medicare by Hunt Fletcher and The NBN fail There must be a fail by McCormack in infrastructure

• 
  Alpa (@AlpaB_) reported 57 minutes ago from Sydney, New South Wales

  @VodafoneAU how is the nbn in Bondi Beach still down almost 12hours later?! This is ridiculous. It’s Monday morning and this is going to make working for many people very tricky!! Not to mention messing up anyone with Sunday movie night plans. Come on- get it together.

• 
  Mick Pollard 🤠 (@aussielunix) reported 57 minutes ago from Sydney, New South Wales

  @dlutzy @NBN_Australia Not sure you can complain to them directly. I'd expect you'd have to go to your retail service provider.

• 
  Phazzinated (@phazzles) reported 58 minutes ago from Sydney, New South Wales

  Nbn is down

• 
  MoonChild 🌜⭐ (@kyukyu3536) reported 59 minutes ago from Sydney, New South Wales

  Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwight Walker (@dwightwalker) reported 6 minutes ago

  my @NBN_Australia is still down - logged fault with @exetel to get NBN technician - probably #water is causing fault from heavy rains 25/2/22 in #Caboolture - water in pit or in wires?

• 
  Debra Pittam she/her (@debrapittam) reported 8 minutes ago

  @Telstra very disappointed. No internet 6 days. I get there are problems in the line but each interaction you say its fixed when it’s not then next one starts from scratch going over old ground. No estimated fix time. Blaming nbn. Take responsibility & look at past conversations

• 
  Peter James Rothe (@PeterJamesRoth6) reported 9 minutes ago

  @dynawilly Remember story on ABC? where a business early NBN when download was slow. Sent huge GB on net and simultaneously by car in peak hour. Car arrived first. I calculated kangaroo as in "Skippy take the files to town" would also have beaten internet.

• 
  Sue (@suewotton1950) reported 11 minutes ago

  Then, there's the issue of promises of improved NBN and various other projects which I can't remember.. and wonder how many people have forgotten about his last bunch of promises... which disappeared into the ether... a bit like the disaster recovery money.

• 
  Lauren (@LaurenThemself) reported 13 minutes ago

  '...All of Telstra’s nbn plans come with a phone service. Can I cancel the included home phone service? No – our Home Broadband Plans on the nbn network come with an included phone service. You can’t cancel the phone service without cancelling the whole plan or bundle...

• 
  Luke Amott😈 #MelbourneDemons2022 (@luke_amott) reported 15 minutes ago

  @Chanskie9 Sadly historically labour have always been bad with balancing the budget and that’s why I will never vote firm at a federal level anyway I gave them a chance back in 2007 because of the NBN and they didn’t get the chance to finish what they wanted to start

• 
  Dwight Walker (@dwightwalker) reported 16 minutes ago

  I am using #4G as my @NBN_Australia is down for past hour and is still down till it is repaired by technician via @exetel ticket

• 
  Borg_Drone (@BorgDrone5) reported 22 minutes ago

  @NBN_Australia I don't have access to NBN on my side of the street except for 60gb per month (slow) satellite used for remote locations. I tried it. It was bad. Juggling data on a few devices. My house has been here for 30 years but you only rolled out to the side with 1 home... so what NBN ??

• 
  Kjon34 (@kjon1230) reported 24 minutes ago

  $480m to fix the NBN that these criminals in Canberra destroyed years ago.

• 
  Dwight Walker (@dwightwalker) reported 24 minutes ago from Brisbane, Queensland

  Found @NBN_Australia is down again after 1 day in #Caboolture