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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 25, 7:43 PM GMT+10.
  • 82% Internet (82%)
  • 9% Wi-fi (9%)
  • 5% E-mail (5%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2123 , 2138 , 2134 , 2010 , 2040 and 2160 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 38 minutes ago
Sydney Internet 6 hours ago
Sydney Internet 1 day ago
Sydney Wi-fi 2 days ago
Sydney Internet 3 days ago
Sydney Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • aussiepomm
    aussiepomm (@aussiepomm) reported from Sydney, New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • matthewjonespga
    Matthew Jones (@matthewjonespga) reported from Sydney, New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    Morrison has stuffed the NBN......no service in flooded areas.....from day 1......when they promised to fix it.......WATFU

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

  • PplJustLikeUs
    People Just Like Us (@PplJustLikeUs) reported from Sydney, New South Wales

    @landrights4all @JulianCribb @spenderallegra Fix the NBN for a start & make vibey regional centres a real option

  • jonnodunger
    JD (@jonnodunger) reported from Sydney, New South Wales

    @MyRepublicAU outage in Ryde 2112. What’s the story? NBN all okay

  • GrantOFarrell
    Grant O'Farrell (@GrantOFarrell) reported from Sydney, New South Wales

    @marklevy2gb @NBN_Australia @BelongAU What’s the hourly rate mark?? Surely there’s someone at 2GB who would look after the big dogs issues??

  • LachlanB_
    LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales

    Help needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏

  • AaronCheater
    Aaron Cheater (@AaronCheater) reported from Sydney, New South Wales

    Ever since I switched to @DodoAustralia NBN watching @Twitch has been really laggy with lots of buffering, even when not doing anything else online. Didn’t have that issue when we were with @superloopau

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @Aussie_BB I’ll have to call in later, but you definitely have the updated email as I’ve been getting invoices there for many months now. Is there a separate system that sends out the NBN outage notification that doesn’t just use current email on file?

  • AnthonyClarkAU
    Anthony Clark (@AnthonyClarkAU) reported from Sydney, New South Wales

    @gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.

  • LapTop006
    Julien Goodwin (@LapTop006) reported from Sydney, New South Wales

    *sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.

  • StallionDuckx3
    Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • ThomasHNguyen
    Thomas Nguyen (@ThomasHNguyen) reported from Sydney, New South Wales

    Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

  • ShuZelin98
    Linzeshu (@ShuZelin98) reported from Sydney, New South Wales

    NBN outage for a whole day at Wahroonga NSW @NBN_Australia

  • Steph_Simmons89
    Steph the sarcastic sequin (@Steph_Simmons89) reported from Sydney, New South Wales

    My mum broke her femur on Wed, and my brother is a non board member of the NBN. These 2 pieces of info are important because today dad -annoyed the NBN is down at home- said to my brother, “it’s a good thing our healthcare system works better than our internet” and wow savage 💀

  • romant
    roman tarnavski (@romant) reported from Sydney, New South Wales

    @ClaudeMandy @TimLonghurst @NBN_Australia we don’t need to go far to see a sensible separation of infrastructure and service provision - just across the ditch in NZ they’ve managed to preserve competition whilst investing in their country’s future

  • Peter_Hindwood
    Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, New South Wales

    The #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • scrdeclxpse
    Heilagt 🇦🇺 (@scrdeclxpse) reported

    @xShephardx Being a nerd here in Aus is like top 10 most emotionally excruciating experiences since my internet used to be 3 mb/s, which is actually a lie since my ISP throttled it down to 950kb/s. Thank **** for NBN since it's now like 62mb/s but gigabit internet would have me heavenbound.

  • ianclarkeAU
    Ian Clarke (@ianclarkeAU) reported

    @GusLefty @AJG71 @karlstefanovic QED. This ALP fool doesn’t know Foxtel rolled out and paid for a cable network for far less $/ customer than the NBN. Foxtel: ~$800–$1,100 per premise. NBN: $2,000–$2,750+ per premise.

  • Andrew_Godman
    Andrew Godman (@Andrew_Godman) reported

    @onurcam @tzk1810 Kinda slow compared to fibre. Misses the point that Tony screwed the nbn and ended up spending just as much as a fibre network was going to end up being

  • AbAussieGirl
    Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported

    @optus_help why does the Internet NBN keep dropping out in Baulkham Hills it's been doing it since last night around 7 pm non-stop every five minutes now it won't reconnect is there an outage please tell me ?

  • nicomb88
    Nicolas (@nicomb88) reported

    @NBN_Australia internet outage since yesterday and still not resolved. Internet provider has no clue what the issue is nor when it will be fixed. Never received any notifications from nbn. You guys waited until Friday to ruined people's weekend? Good job guys.

  • GrantMa24544383
    Grant Mackenzie (@GrantMa24544383) reported

    @1Alboforpm Considering Labor designed the NDIS, Libs and Labs together gave us the NBN, Libs and Labs the submarine fiasco? How's the tax on tobacco going in stopping smoking as opposed to feeding organised crime? Pot / kettle Their sudden growth will result in messes, poor communication and confusion between newly formed members but their sudden growth is do to the F up by these 2 major parties. Oh... and ... Fire the Liar

  • AmotherslovePTK
    elohiyaxo 💖 (@AmotherslovePTK) reported

    HEY SORRY, NBN STUCK BEAM ONTO MY EYE, ITS CONNECTED TO THE 5G AUSTRALIAN NETWORK COS OF THE FEDERAL BLUE PULL UPS I ORDERED SO VIVID GOES UNTIL MY LICENCE RUNS OUT SORRY NOT REALLY BUT JUST TRYING OUT MY PARLIAMENTALITY WHY IS IT SO HARD TO HAVE SYMPATHY ARE U TIN MEN? Y

  • stephenhumble11
    stephen humble (@stephenhumble11) reported

    @BassonBrain @Starlink Nationalist fools wasting taxpayers money. Imagine if every country wanted their own LEO constellation the performance would be poor it would be expensive and require endless subsidy's like Australia's NBN satellite service.

  • tatduckum
    Kathy Mewton (@tatduckum) reported

    @Cranky_Old_Guy @aaronsmith I guess the huge debt Libs left , this will help . Explain how would you pay off the $1.2 B debt Libs left On top of that your buddies left $350 B AUKUS NDIS out of control NBN blowout Robodebt debt Snowy blowout $31 B Inland rail blowout I will wait for your solution

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @TheNoisyTrunk @Caitlen2310 @arbsmichael At a time when the network needed to be upgraded to optic fibre Howard sold off Telstra to the people that already owned it. The cost to build the NBN should also be included in Howard's debts .