NBN Outage Report in Sydney, State of New South Wales
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If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000, 2145, 2200, 2142, 2151, 2127, 2045 and 2195.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Sydney, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
TV | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
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sydneyguy
(@sydneyguy) reported
from
Sydney, State of New South Wales
@Telstra My nbn not working
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Josh Maddison
(@eljosho1102) reported
from
Sydney, State of New South Wales
@PipThomas @PressStartAU Similar thoughts from me, I’m impressed with how well it does run on my 10 MB/sec FTTC NBN connection and given it is a beta service I can definitely agree the input lag is something that will need to be accepted for now until it is tweaked a bit to run better on the NBN
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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James Fridley
(@fridley) reported
from
Sydney, State of New South Wales
@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
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Matthew Jones
(@matthewjonespga) reported
from
Sydney, State of New South Wales
@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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melinda salterod
(@mysticmel3) reported
from
Sydney, State of New South Wales
@MrKRudd @AnnastaciaMP You are such an armchair critic, you failed in so many ways you are not in a position to criticise others, pink batts, nbn, the boats ffs, explain your actions on these issues and I swear I will never criticise you again
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Brett Flower
(@ELCA_Brett) reported
from
Sydney, State of New South Wales
@NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...
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Tony Thefathippy
(@TonyThefathippy) reported
from
Sydney, State of New South Wales
Hey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont
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Steven
(@stevenandlizzy) reported
from
Sydney, State of New South Wales
@NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #insiders #kickthismobout
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Amanda Hogan
(@hogesonline) reported
from
Sydney, State of New South Wales
From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
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Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP Plans to date: Failed NBN, Failed Murray/Darling, Sports Rorts, Carpark Rorts, Leppington Triangle Rort, Aged Care, Quarantine, Vaccine Procurement, and the doozy - Net zero “as soon as possible”. Now? “Follow the National plan!” LNP: Planning To Fail #insiders
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #kickthismobout
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Robert Barnes CAE 🇵🇬🇦🇺
(@robertmbarnes) reported
from
Sydney, State of New South Wales
@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
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Michie Lab
(@kmichie13) reported
from
Sydney, State of New South Wales
@NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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bernie.vinson@bigpond.com
(@bernievinsonbi1) reported
@CroweDM Good article. U may also mention reason for return of serve Budget hand grenade- b4 2013 election ALP rammed thru NDIS without any Budget offsets & now as it races up to $90bn pa PROBLEM As well, unfunded (but admittedly off-Budget NBN) was ALP creation without cost-benefit work
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Rose
(@HotAutisticMess) reported
Self care: coloured & trimmed my hair today, feels fresh. Tried cooking another steak for lunch but got interrupted by the NBN guy, didn't fix my NBN 😡 took some steeped Valerian for the agitation. Tucked up in bed (it's chilly!) Going to settle down with a book. #RecoveryPosse
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resuly
(@resulyy) reported
@gav_mck @NBN_Australia @moretelecomau Same here. Extremely slow and cannot work. I also can't contact MORE through the customer number. It would hang up your call automatically if you select technically issue.
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shari 🌹
(@fukemweball7) reported
@ballfartmonkey @SirUzi2 omg u both have telstra 😭 i struggled with that for years and it was terrible, I have NBN now
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☕️ Elias Nasser الياس حبيب نصر
(@EliasHNasser) reported
@Telstra The service is nbn cable internet
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Jane Birdwatcher noisy Australian🔥🦢💧😷💉
(@Pullenvalebirds) reported
@R101Nick @DavidGr07837209 Still a bit too risky imho. The implants might take a little time to connect out here in the bush. I blame the botched NBN. Watching carefully for new towers. (Q. Why have I never seen a new tower actually under construction?)
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shari 🌹
(@fukemweball7) reported
@ballfartmonkey @SirUzi2 damn on my property I have a nbn pole, if i didn't have the pole my connection would be terrible as i'm up in the hills. At least once a day it cuts out for a few seconds though but the connection and speed is a lot better than before I got nbn
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Grahame Wells
(@grahame4003) reported
@MikeCarlton01 I had one of those in the 90s supplied by Telstra for a new installation. At least they worked not like modern phones that rely upon the Coalition Government’s failed No Bloody Network (NBN).
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Spikeyhair
(@AnnieWyer) reported
@FernandoLongoOZ @MsRonnyB I live in outer Brisbane, our internet cuts out every few minutes - this is a three year old house, we had the NBN installed to the house only a few months ago, and it’s really the biggest piece of 💩y service I’ve ever used. A major city in Australia.
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Robbie
(@zoqaeski) reported
It is completely unacceptable that NBN Co has a 48–72 hour response time for faults and issues. Power, water, and other utilities aren't this bad, so the internet wholesaler needs to be held to a higher standard.