NBN outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- NBN generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 17, 5:49 PM GMT+10.
- Internet (87%)
- E-mail (8%)
- Wi-fi (5%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2046 , 2131 , 2170 , 2204 , 2007 and 2140 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 21 hours ago |
|
Sydney
|
Internet | 24 hours ago |
|
Sydney
|
Internet | 4 days ago |
|
Sydney
|
Internet | 6 days ago |
|
Sydney
|
Wi-fi | 6 days ago |
|
Sydney
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Tommy Tudehope (@TommyTudehope) reported from Sydney, New South Wales@AGLEnergy hi there. I recently ordered an internet package along with our gas. The delivery only included the @geteero device and not the required NBN black box for HFC connection. Can you help resolve for us?
-
Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, New South WalesThe #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet
-
Glenn Sargood (@onebg) reported from Sydney, New South WalesIt's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.
-
🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported from Sydney, New South Wales@alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.
-
Ali (@alipage6) reported from Sydney, New South Wales@NBN_Australia @belongau do you have a contact number for constant outages with no wifi service outside of your ‘working hours’? Where’s the compensation for fees with no service?
-
James Fridley (@fridley) reported from Sydney, New South Wales@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
-
Linzeshu (@ShuZelin98) reported from Sydney, New South WalesNBN outage for a whole day at Wahroonga NSW @NBN_Australia
-
Roscoe (@saysroscoe) reported from Sydney, New South Wales@edwardatport Were very safe here. While NBN doesnt work. Thats why HMAS Adelaide is still broken down. Can't read their smoke signals.
-
Mark Leveson (@MarkLeveson) reported from Sydney, New South WalesMorning @2GB, you’ve got app issues again. It keeps cutting out and and one stage we heard Ben ask the Astro guy the same question four times. Now nothing. Our download is 108Mbs and upload 32Mbs, ping 13Ms. Our NBN’s working fine.
-
Ali (@alipage6) reported from Sydney, New South Wales@NBN_Australia @BelongAU any update to when the outage will be resolved in Waverley? Would be nice to have service to be able to do my job.
-
🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, New South Wales@emma__jayne14 @rdbarrett2525 Ain't that the truth......everything nice.....they have destroyed......NBN, NDIS, Aged Care, Services Personnel support, TAFE, Rats Tests......etc....etc
-
Evan (@fictillius) reported from Sydney, New South Wales@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers
-
Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
-
-
Thomas Rice (@thomasrice_au) reported from Sydney, New South WalesVery few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.
-
LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales@Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷
-
Mark Bilton (@MarkBilton) reported from Sydney, New South Wales@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
-
Philippe (@GabertPhilippe) reported from Sydney, New South Wales@markhumphries TBH, although I think they delivered a terrible service for the install. at my house, I was happy to only pay $300 for the « actual » connection of my house. (work on the street, weatherproof boxes on the house, etc.). The overall process must have cost NBN more than $300.
-
Anthony Clark (@AnthonyClarkAU) reported from Sydney, New South Wales@gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.
-
Ray Fares (@FPV112) reported from Sydney, New South Wales@Optus Hi Optus I have sent you a DM about my NBN not working. Could someone please look at this tomorrow and advise Thanks
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@FannyFitch Maybe they need to go back to the fail-safe future, using Labors' Full Fibre NBN, that Vested Interests installed the LNP Crime Org Puppet Junta to nobble with stone age Copper. It operated well, for over 65 years, even on iron age Copper, before being sent into the cloud.
-
🇦🇺Glenn McDonald (@Glenn_SoilAgro) reported@WheatWatcher @NBN_Australia Our router was supplied but does help when the router says there is no internet connection 🙄
-
IAN KIRKWOOD (@ianattheherald) reported@strangerous10 @AlanJMitchell_ Yep. And Canberra complaining about the privatised Telstra is like me selling someone a second-hand car and hitching about what the new owners did with it. I’m serious. And we should surely have enough computing power to know now how the sharemarket dabbling went for those “battlers” who bought Telstra shares as encouraged by the privatising PM John Howard. After taxes, accountants, inflation, fees & Telstra’s bad (or deliberate?) policy choices around the National Broadband Network, my guess would be: not that well. And speaking of the NBN, remember the smart nodding and talking heads saying we wouldn’t need this much capacity etc. Be a few archived interviews from that era that will not have aged well. The same equation repeats throughout history. 1. “This is ridiculous” 2. “It has some uses” 3. “We’ve always supported this! What are you talking about.” Progress moves by the death of generations, as much as by technology. My parents hated ATMs. Didn’t trust them. I don’t trust the thing I’m writing this on. Children now will one day look back on such antiquated things as hand-held devices and “wonder how people used something so clumsy”. Etc
-
captaincook 🇦🇺 e/acc (@a_captaincook) reported@fathamburger @balajis @anwaribrahim Lol, ya NBN is ****, I moved off to Starlink myselves, agree on most counts actually. But why keep Aussies out? allow those who want to also move in. The point of SEZ would be that it would be a siloed regime that is more tax friendly.
-
Ferdie Khnopff (@FKhnopff) reported@Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?
-
purana (@purana) reportedAfter close to 7 months.. my mum finally got a working FTTN NBN service before close of business today.
-
anthony, underclass prole cat, edwards (@anthony45052793) reported@twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.
-
VersionNaught (@nathan_knows) reported@strangerous10 A lot of people forget the NBN was in part to shift the fixed broadband service monopoly from Telstra.
-
pigways (@pigways) reported@Batman2242 Much worse. Starlink is an infinely better service; higher speeds, low latency. NBN satellite cross subsidy alone is more than a starlink subscription. NBN satellites are EOL, they've contracted Amazon's Kuiper for replacement rather than proven starlink 🤪 They hate Elon
-
Cassy090909 (@Cassy090909) reported@shaunacohn @Starlink If there is no service in your area, it’s likely due to development, outage or missing database record. Check the NBN Rollout Map on their website. Verify your address. Your address may be missing. There is widespread NBN coverage on Gold Coast. Check their website.