NBN outages and service status in Sydney, New South Wales
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Full Outage Map
- NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 25, 8:18 PM GMT+10.
- Internet (86%)
- Wi-fi (8%)
- E-mail (6%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2170 , 2131 , 2050 , 2190 , 2213 and 2093 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 17 hours ago |
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Sydney
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Internet | 3 days ago |
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Sydney
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Wi-fi | 5 days ago |
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Sydney
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Internet | 5 days ago |
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Sydney
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Internet | 6 days ago |
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Sydney
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Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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John Lutge (@JohnLutge) reported from Sydney, New South WalesHi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
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Matthew Jones (@matthewjonespga) reported from Sydney, New South Wales@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales@TPG_Telecom it's report out of time，not only my home nbn，almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website
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John Lutge (@JohnLutge) reported from Sydney, New South Wales@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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Allan (@28061914mary) reported from Sydney, New South Wales@smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.
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John Skinner (@johncskinner1) reported from Sydney, New South WalesDuring the big storm yesterday our @NBN_Australia box blew. Not being repaired until 20th! Some people are on their 9th box. Repair times are random with some repaired today, tomorrow & next week. @stemplemanmp doing a great job trying to help us & prevent regular reoccurrences!
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LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South WalesHelp needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏
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JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, New South Wales@emma__jayne14 @rdbarrett2525 Ain't that the truth......everything nice.....they have destroyed......NBN, NDIS, Aged Care, Services Personnel support, TAFE, Rats Tests......etc....etc
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Lyn (@lyng62) reported from Sydney, New South Wales@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
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Raymond Brown (@jrbrown48_brown) reported from Sydney, New South Wales@JmarrMarr @bkbaguley @SatPaper I live in Sydney my NBN goes down every time we have strong winds. Plus at night streaming doesn't work.
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Ali (@alipage6) reported from Sydney, New South Wales@NBN_Australia @BelongAU any update to when the outage will be resolved in Waverley? Would be nice to have service to be able to do my job.
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Anthony Clark (@AnthonyClarkAU) reported from Sydney, New South Wales@gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.
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Lee Bailey (@leebailey11) reported from Sydney, New South Wales@Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently
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🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South WalesWe are a decade behind with fast internet. Do you trust the #LNP to fix the #nbn? If not, #PutLNPLast
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melinda salterod (@mysticmel3) reported from Sydney, New South Wales@MrKRudd @AnnastaciaMP You are such an armchair critic, you failed in so many ways you are not in a position to criticise others, pink batts, nbn, the boats ffs, explain your actions on these issues and I swear I will never criticise you again
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Julien Goodwin (@LapTop006) reported from Sydney, New South Wales*sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.
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Bruce Hopkins (@lifeguardhoppo) reported from Sydney, New South Wales@marklevy2gb @NBN_Australia @BelongAU I have had the same problem
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Peter Bell (@PeterBell7) reported from Sydney, New South Wales@HingertyTerry @Lucianne01 100% … all lip service & where’s it coming from ? unfulfilled projects Want to know what happened to the $500m Turnbull threw at it to “mates” Another NBN waste of O U R $$s
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported@desmondbratcat @nbn @Starlink In a sense its not the ISPs fault, its the NBNs fault. The problem as per last week, an NBN tech came out to connect someone in my complex. Seems he unplugged me at the pit. I don't know why we still have ISPs when they just default to the NBN to come out & fix the issue.
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T help (@Thelp725428) reported@AnthonyDonB @Starlink Latency is terrible - it works but if you can get fibre / nbn - stick with that - even Elmo says it can’t compete with cable in cities
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SydneyCityTV (@SydneyCityTV) reportedHere in Sydney, we're still waiting for the Nine Network's switch to a mostly MPEG4 multiplex which among other things, will bring with it 9LifeHD. No idea if they're waiting for NBN to move out before making that change or what, but I guess patience is a virtue in any case!
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Courty (@turocmit) reported@Starlink New ticket Subject: URGENT – Unauthorised NBN destruction by queue-jumping installer Write: “Installer jumped other jobs, took extra cash, destroyed my NBN infrastructure instead of installing Starlink properly and connecting devices. On top plan. Demand immediate fix, replacement hardware if needed, and investigation.” Not r e a l l y what I expected 2 bill periods in. One mobile phone connected. Arguing with grok about what’s possible and what isn’t.
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🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reportedDamn, my NBN has been down since noon today. I'm hot-spotting for now, but it's painfully slow down here. Probably the final straw ... if they don't fix it by tomorrow morning, they'll just convince me to embrace 💫 @Starlink not that I need convincing ✨
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Cdbrown (@BrowntownBrew) reported@Batman2242 @JMarshall63666 That's just a stupid old lie. The concept was determined by an independent cost benefit analysis which determined upgrading to fibre provided the best benefit for the cost based on existing and concept tech. Libs destroyed the plan and the economics of the #nbn
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Paradoxa (@Paradoxa18) reported@DavidJoffe64_2 @drkeithsiau rely on VicEmergency alerts are opt in/out only trouble now it relies on data no nbn here no wifi limited data for mobilenet just switch on to check so wrong to demand people have the latest tech just to get emergency alerts tech fails here +how many network blocked old phones
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nbn® Australia (@NBN_Australia) reported@adamnicotera Hi Adam, we are sorry to hear about your service being impacted. When there’s an unplanned outage on the nbn network, we keep your service provider updated with all available updates as soon as we have new updates, so please continue to stay in touch with them.
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VISION 🇦🇺 (@Vision_iii) reported@Ryantlon @MarkDiStef How can land prices go down? Council contributions are up, electrical infrastructure costs are up, sewer/water infrastructure costs have more than doubled, NBN costs are up. Council/state requirements are significantly more. Cities are landlocked with land become more and more scarce. Impossible for land cost to go down. As to deregulation, what deregulation? They introduced the regulated design process and you now need to get a PCA who asks for a BCA report from a BCA consultant who demands fire penetration reports, fire engineering reports, facade reports, wind reports, waterproofing reports and waste reports. And that’s just BCA. A task that was previously performed by one consultant now needs at least 8.
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ExtremelyDevious(coms open) (@ExtremelyDevio1) reported@TopherField the NBNs answer to not being able to lay fiber down and close gaps was to ***** fixed wireless towers for land to land satelite, for which each tower probably services on average like, 500 people, according to what the NBN told me anyway.