NBN outages and service status in Sydney, New South Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 31, 12:12 PM GMT+10.
- Internet (86%)
- Wi-fi (10%)
- E-mail (3%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2170 , 2207 , 2114 , 2160 , 2117 and 2046 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Wi-fi | 22 hours ago |
|
Sydney
|
Internet | 2 days ago |
|
Sydney
|
Internet | 5 days ago |
|
Sydney
|
Internet | 6 days ago |
|
Sydney
|
Internet | 7 days ago |
|
Sydney
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
Sagittarius A* (@fictillius) reported from Sydney, New South Wales@ScottRhodie It’s so stupid that developers are even allowed to do this. They should be required to install the fibre and provide the hand off to NBN. Same for embedded energy networks too.
-
Kate (@KateWarren82) reported from Sydney, New South Wales@NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.
-
Steven (@stevenandlizzy) reported from Sydney, New South Wales@NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?
-
Daniel Watson Hayes™ (@dwatsonhayes) reported from Sydney, New South Wales@NBN_Australia Hi there. Can you advise how I connect free to air tv via nbn FTTP? I've been told that my property falls under the NBNCo network and as such free to air television needs to be connected via NBN fibre. Please advise
-
Mark Leveson (@MarkLeveson) reported from Sydney, New South WalesMorning @2GB, you’ve got app issues again. It keeps cutting out and and one stage we heard Ben ask the Astro guy the same question four times. Now nothing. Our download is 108Mbs and upload 32Mbs, ping 13Ms. Our NBN’s working fine.
-
-
Evan (@fictillius) reported from Sydney, New South Wales@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers
-
Vikram Singh Mann (@vikrammann76) reported from Sydney, New South Wales@NBN_Australia @AustralianOpen You guys are the worst to deal with no way you should be involved in any national events
-
Michie Lab (@kmichie13) reported from Sydney, New South Wales@NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?
-
LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South WalesHelp needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏
-
Glenn Sargood (@onebg) reported from Sydney, New South WalesI must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
-
no name (@AmandaNonBinz) reported from Sydney, New South Wales@ryan_racz @Stephen___Burns @SpaceX NBN compared to global partners, is already slow and out of date lol
-
Ms_Stevenson (@Ms_Stevenson_VP) reported from Sydney, New South Wales@domnixon1984 @Internode @nbn I am going through this same mess at the moment. So poor. I understand things got wrong but the whole customer service process is a mess, I'm furious!
-
🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported from Sydney, New South Wales@alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.
-
Maureen ✳️✳️ (@fromthewonni) reported from Sydney, New South Wales@PaulFletcherMP I have NBN I live about 30ks from the city of Sydney My modem since the day it was installed tells me there’s no signal I was unable to work from home during the lockdown because the Internet dropped in and out all day making work impossible to complete efficiently or effectively
-
Roscoe (@saysroscoe) reported from Sydney, New South Wales@edwardatport Were very safe here. While NBN doesnt work. Thats why HMAS Adelaide is still broken down. Can't read their smoke signals.
-
Philippe (@GabertPhilippe) reported from Sydney, New South Wales@markhumphries TBH, although I think they delivered a terrible service for the install. at my house, I was happy to only pay $300 for the « actual » connection of my house. (work on the street, weatherproof boxes on the house, etc.). The overall process must have cost NBN more than $300.
-
Lyn (@lyng62) reported from Sydney, New South Wales@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
-
Lyn (@lyng62) reported from Sydney, New South Wales9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
-
John Lutge (@JohnLutge) reported from Sydney, New South WalesHi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
willard shoko (@WillarShoko) reportedAmazon Leo 🇦🇺 Australia NBN and Amazon’s LEO satellite internet service pushed to 2027 NBN Co and Amazon’s planned low Earth orbit (LEO) satellite-powered internet service is still a while away, with the latest update indicating a mid 2027 launch. It comes a year after the initial announcement confirming NBN Co’s partnership with Amazon. At the time, mid-2026 was the estimated start of the Amazon Leo (then known as Project Kuiper) satellite rollout. Now, the rollout is set to start “around mid-2027”, according to an online update attributed to Gavin Williams, NBN Co’s Chief Development Officer, Regional and Remote. Accompanying the announcement were more details about the NBN LEO service. As the rollout commences, NBN’s new satellite service “will be progressively available to homes and businesses across the NBN satellite footprint”. To begin with, eligible Australians will be able to access LEO internet “through participating Australian internet providers”. NBN Co also confirmed wholesale speed options of either 50Mbps downloads and 10Mbps uploads, or 100Mbps/20Mbps. Although those speeds aren’t higher than NBN’s existing satellite internet technology, the soon-to-be-retired Sky Muster array encounters notable speed drops during peak usage times, according to the ACCC’s Measuring Broadband Australia report. Sky Muster relies on geostationary (GEO) satellites, which orbit roughly 36,000km above Earth. LEO satellites operate much closer, with Amazon’s technology set to orbit at around 600 km. With less distance to travel, NBN’s upcoming service should improve latency and overall internet speeds for those reliant on satellite connectivity. By transitioning to the new satellite technology, NBN aims to compete more strongly alongside Starlink for rural Australians. ACCC’s reporting measured Starlink’s average download speed at 230.4Mbps on its premium $150 monthly Residential Max plan. For now, NBN Co plans to start testing the LEO service “later this year”, followed by customer trials before the intended mid-2027 launch.
-
Maddie Latham (@MadLatham) reportedMy phone reception has been having issues, yesterday the nbn carked it and I got spat on (my bag) by someone in Footscray. I’ve ordered $60 worth of coffee this morning, had 2 long blacks and I’m about to walk the dog in the rain and go to a bathhouse this arvo.
-
GoodFellaBoi ➕ (Майк) 🏴☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported@showcallcrewing @NBN_Australia The wireless modem is worth the extra $10/month. I can work, kids are happy, wife can do her work, but says it is slow, but okay.
-
Optus Help (@optus_help) reported@KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon
-
Kryptojigga🐐 (@kryptojigga) reported@nazzaokonkwo Millionaires in naira na millionaire? Because the value of a NBN now is -2. 5x under terrible Buharinomics. We are happy for the new entrants
-
Tas Tudor (@tastudor0173) reported@BrentHodgson What's more interest in is the land mines left by a government. The education reforms from RGR, NDIS RGR, NBN RGR just 3 that spring to mind. Abbott should have smashed them all up and we would be in a much better place now with cut down versions. That alone over 10 years must be $500bn.
-
🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported@desmondbratcat @nbn @Starlink In a sense its not the ISPs fault, its the NBNs fault. The problem as per last week, an NBN tech came out to connect someone in my complex. Seems he unplugged me at the pit. I don't know why we still have ISPs when they just default to the NBN to come out & fix the issue.
-
Haalyle (@Haalyle) reportedNo wifi today, we've had some electrical problems, mainly to do with the washing machine. That just means a relaxing Sunday of playing them games (now that the electricity is on). (NBN always takes a long time to recover.)
-
Hamish Kibblewhite (@rutjumper) reported@aaronsmith @jommy_tee To my mind this is decision is less technically competent as choosing to go for a copper NBN rather than fibre As believable a solution as carbon capture and storage
-
nbn® Australia (@NBN_Australia) reported@adamnicotera Hi Adam, we are sorry to hear about your service being impacted. When there’s an unplanned outage on the nbn network, we keep your service provider updated with all available updates as soon as we have new updates, so please continue to stay in touch with them.