NBN outages and service status in Sydney, New South Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- NBN generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 20, 11:19 AM GMT+10.
- Internet (78%)
- E-mail (10%)
- Total Blackout (6%)
- Wi-fi (4%)
- TV (2%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2145 , 2046 , 2040 , 2204 and 2127 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at NBN
NBN is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
1 day ago | |
|
Sydney
|
Internet | 1 day ago |
|
Sydney
|
Internet | 3 days ago |
|
Sydney
|
Internet | 3 days ago |
|
Sydney
|
Internet | 4 days ago |
|
Sydney
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
-
James Fridley (@fridley) reported from Sydney, New South Wales@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
-
Pat Devery (@patdevery125) reported from Sydney, New South WalesLNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #insiders #kickthismobout
-
Tony Thefathippy (@TonyThefathippy) reported from Sydney, New South WalesHey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont
-
Steph the sarcastic sequin (@Steph_Simmons89) reported from Sydney, New South WalesMy mum broke her femur on Wed, and my brother is a non board member of the NBN. These 2 pieces of info are important because today dad -annoyed the NBN is down at home- said to my brother, “it’s a good thing our healthcare system works better than our internet” and wow savage 💀
-
John Lutge (@JohnLutge) reported from Sydney, New South WalesHi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.
-
Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, New South Wales@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
-
Glenn Sargood (@onebg) reported from Sydney, New South WalesI must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
-
Daniel Watson Hayes™ (@dwatsonhayes) reported from Sydney, New South Wales@NBN_Australia Hi there. Can you advise how I connect free to air tv via nbn FTTP? I've been told that my property falls under the NBNCo network and as such free to air television needs to be connected via NBN fibre. Please advise
-
Bruce Hopkins (@lifeguardhoppo) reported from Sydney, New South Wales@marklevy2gb @NBN_Australia @BelongAU I have had the same problem
-
🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported from Sydney, New South Wales@alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.
-
Julien Goodwin (@LapTop006) reported from Sydney, New South Wales*sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.
-
Lyn (@lyng62) reported from Sydney, New South Wales@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
-
Steven (@stevenandlizzy) reported from Sydney, New South Wales@NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?
-
Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, New South WalesThe #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet
-
Michie Lab (@kmichie13) reported from Sydney, New South Wales@NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?
-
-
Matt George (@mattygeorge) reported from Sydney, New South Wales@Aussie_BB more outages today? The last few days have been terrible...so many outages?? Lift you game. #nbn #aussiebroandband #outage
-
Serious Bec (@SeriousBec) reported from Sydney, New South WalesWaiting for our NBN outage to be fixed …seems they can’t find a technician that isn’t off isolating with COVID ..so now we could still die from COVID & looking likely may die of starvation to now poss dying of Bordem! ..you fckn ******** #Domicron
-
-
Kate (@KateWarren82) reported from Sydney, New South Wales@NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Russell Drysdale :We Stand With Albo,Labor & Aust (@Russputin2) reported@FannyFitch Maybe they need to go back to the fail-safe future, using Labors' Full Fibre NBN, that Vested Interests installed the LNP Crime Org Puppet Junta to nobble with stone age Copper. It operated well, for over 65 years, even on iron age Copper, before being sent into the cloud.
-
Scarab (@ScarabOfficial) reportedSo, apparently #NBN is performing maintenance in various areas of VIC, with outages up to three hours in each area. Something seems to have gone wrong with it, though, so it's now a widespread issue.
-
Mel Palling (@MelPalling) reported@Telstra When are you getting us a cell tower @Telstra?? This is dangerous! NBN connections are so bad we had to sign up for Opticomm, which until today, was awesome. But an all day outage and I'm working from my car.
-
WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported@ArtistAffame If you don't have a wifi router then you will. The 5G is the mobile network, you connect to the internet via that or via NBN. Usually then it connects to a wifi router.
-
DerKrampus (@gaymilkisgay) reported@ianclarkeAU NBN is not a cellular network - I think your statement is illogical.
-
Deevitha (@Deevitha_) reportedFinally bit the bullet and got Starlink installed. Highly impressed, the speed and stability runs everything beautifully. We haven’t had a single circle of death anywhere. No more dealing with the shortfalls of NBN lines, poor workmanship and dodgy patchwork repairs. In our exit survey from the old company I let them know the reason for leaving was the poor service the NBN infrastructure can provide, and now that customers have another choice we aren’t limited by the failing system. Highly recommend the switch if you have been considering it.
-
Tim (@ttmoari) reported@SydneyCityTV Those horrendous pins are still being worn. WIN News’ product is piss poor compared to NBN News. But the latter will probably become rubbish in time.
-
Werner Kasselman (@wernerk_au) reportedTo be fair. The LNP destroyed what we could have had with the NBN. And you’re comparing jellyfish with drongos. These are different solutions for different problems.
-
U5321977 (@U5321977) reported@grok @AFP @zerohedge We will see. They now have our government's pre-emptive regulations and one of the world's highest electricity and real estate/construction costs to contend with once we are past the VC craze stage. I am calling bullshit on this. Like car manufacturing, nuclear energy, making green energy products: making anything actually. Or will it just become another government funded boondoggle like NBN. Billions obsoleted by Starlink. Yes lets build massive government funded data centres. I am sure Elon has no counter to that. Nothing stupid like datacenters in orbit. Could data centers in orbit talk to Australia?
-
Peter Dewar (@PeterD84508) reported@timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....