NBN

NBN Outage Report in Sydney, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000, 2076, 2777, 2750 and 2113.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 04/19/2025 00:10

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Parramatta.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @Loulaloulaa @BrettMasonNews @PatsKarvelas @TurnbullMalcolm Possibly Turnbull is speaking out about #robodebt because he knows Morrison was the responsible minister. Whereas he won't admit #nbn failure because that was all down to him. Not really so authentic & admirable .

  • the_cooling Andrew Cooling (@the_cooling) reported from Sydney, State of New South Wales

    @Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @trevorlong To be fair, they had to offer 40% additional CVC bandwidth, and streaming providers have cut the visual quality of their product to help the NBN cope. Whilst a lot of the problems with the NBN are not actually @NBN_Australia's fault, they do get a lot wrong.

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @TooheyMatthew @AlexanderDowner @QandA Government ministers would be better prepared if they actually did useful things for the people of Australia. Fletcher the guru of telecoms brought us nbn. No wonder they obfuscate with generalities and spin. Horrible to watch people squirm even if deserved.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

  • petehanssens Peter Hanssens (@petehanssens) reported from Sydney, State of New South Wales

    @mattgillard @Aussie_BB Yep, the customer service person just said that I was one of the 30% of households that can’t get more than 100mb/s via the @NBN_Australia

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    My @NBN_Australia HFC service is down. Fault logged with my RSP (@Aussie_BB). I wonder if nbn will book "planned maintenance" again to fix the fault - it conveniently stops the "unplanned outage" timer when they do that...

  • Tiim_ Timothy Harrison 🤙 (@Tiim_) reported from Sydney, State of New South Wales

    Quality is still better than my @NBN_Australia service.

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia Could I please someone from support to call me

  • SMHFConvoy 🤖SMHFConvoy🤖 (@SMHFConvoy) reported from Sydney, State of New South Wales

    Okay something just happened around Katoomba, sirens blaring and the modem keeps switching between NBN and mobile network.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Aussie_BB Oh, the issue isn't you guys, it's the wholesale residential service options that NBN gives you to sell with poor uplink speed options...

  • CSK_free7spirit yttukina 2.0 (@CSK_free7spirit) reported from Sydney, State of New South Wales

    Hey @NBN_Australia we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

  • CSK_free7spirit yttukina 2.0 (@CSK_free7spirit) reported from Sydney, State of New South Wales

    @NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @SBSNews Sorry, but Labor's history has been to take the Communist money both for party and individual funding. Nbn angry of those officials are either very naive or rediculous stupid. You receive monies, your support is expected.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @DaveIrving99 @snapipup @zdnetaustralia It's a total failure since LNP Government got involved, it's overpriced, outdated, way too slow & Australian taxpayers are being double hit 💸💸💸 & recently Parliament passed a monthly increase to give NBN additional 💸💸 for what......to assist Murdoch 👎🏾👎🏽👎🏿💩🤡

  • ThatPascoeWoman 💦Jaqi Pascoe (@ThatPascoeWoman) reported from Sydney, State of New South Wales

    I’m praying. Of all the wretched, spineless, turncoat, appeasing gestures Turnbull made to the pseudo-religious fascists in his party while in office, that amendment takes the bloody cake. It’s more damaging to democracy than even an inferior NBN - but fortunately simpler to fix.

  • danilic Dan Ilic 🧴👐 (@danilic) reported from Sydney, State of New South Wales

    NBN at our house is so bad it's freezing during this NBN scene during How to Stay Married.

  • vacant3rdman Anthony Horton (@vacant3rdman) reported from Sydney, State of New South Wales

    The issue being that recent firmware versions are (supposedly) FTTC NBN compatible, but the original version isn't. So I had to download the firmware update to phone via 4G, & am now transfering it to laptop over Bluetooth so can then upload to the router via WiFi...

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NBN_Australia @CannabisFairy69 Hi Sarah - seems that local power issues caused some grief. Hard reset (with the reset button) of the CPD has brought things back online.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidMcElrea David McElrea (@DavidMcElrea) reported

    @mikejanda @neerav @NBN_Australia I have same issue when it rains. A significant productivity issue for our country

  • shermozle ǝlqɯnɹ uoɯᴉS (@shermozle) reported

    @ausgrid has a planned outage of our electricity but evidently hasn't told their customer @NBN_Australia (or just as likely, NBN has no process to consume that notification) so now NBN alerts us to an unplanned outage. Great work everyone. All those billions well spent.

  • neerav Neerav Bhatt (@neerav) reported

    @mikejanda @NBN_Australia Sounds like a slow but sensible approach. We're taking the risky option of using NBN and then trying to quickly switch to hotspot when the HFC has an outage

  • jludriks Jacob Ludriks (@jludriks) reported

    @NBN_Australia I've tried contacting both Launtel and Aussie Broadband, but they cannot see me as being eligible in the service qualification tool.

  • BubbleNek Lenny (@BubbleNek) reported

    @NBN_Australia @NBN_Australia Can you please DM me to help identify and resolve the issue here? I've been without internet and dedicating a lot of time to this with no results.

  • Yuraygir_137 Paul Johnson (@Yuraygir_137) reported

    @JohnRuddick2 @LibDemAus Labour's poison pills. Cancel Gonski. Cancel NDIS. Cancel NBN

  • victa810 Dennis Robinson (@victa810) reported

    @Camelli79450301 @DanielAndrewsMP Labor have already said that they will fix our NBN. If the LNP had not trashed Labor's plan for our NBN, we would not now be needing to spend a lot of money bringing it up to scratch.

  • RayMondeDeux Lakey Farm (@RayMondeDeux) reported

    @Jagger44376390 @btckr Cloud cover stuffs skymuster or is it days with a Y? Lots of drop outs... NBN has been massively over sold and can not cope with the load. I wish pollies in Canberra got to enjoy the comm's quality of the worst off in they electorate. We might see some action.....

  • rocco_roll Rocco (@rocco_roll) reported

    @AlboMP NBN in regional areas is slow and unreliable.

  • KristekBrozovic Belinda Kristek Brozovic (@KristekBrozovic) reported

    @Darrencanplay @rhysam I’m in the same boat (different ISP) One min had internet, next min not. Them - yep, we’ve turned ADSL off cause you should’ve switched to NBN. Fine 🙄- switch me over then. Sorry - we’re coming up with an “error” - no internet for you. Complaint lodged Tel Ombudsman