NBN

NBN Outage Report in Sydney, State of New South Wales

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The latest reports from users having issues in Sydney come from postal codes 2000, 2200, 2170, 2190, 2138, 2160, 2117 and 2127.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 11/25/2025 12:25

November 25: Problems at NBN

NBN is having issues since 02:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

  • CSK_free7spirit yttukina 2.0 (@CSK_free7spirit) reported from Sydney, State of New South Wales

    @NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

  • SMHFConvoy 🤖SMHFConvoy🤖 (@SMHFConvoy) reported from Sydney, State of New South Wales

    Okay something just happened around Katoomba, sirens blaring and the modem keeps switching between NBN and mobile network.

  • vacant3rdman Anthony Horton (@vacant3rdman) reported from Sydney, State of New South Wales

    The issue being that recent firmware versions are (supposedly) FTTC NBN compatible, but the original version isn't. So I had to download the firmware update to phone via 4G, & am now transfering it to laptop over Bluetooth so can then upload to the router via WiFi...

  • petehanssens Peter Hanssens (@petehanssens) reported from Sydney, State of New South Wales

    @mattgillard @Aussie_BB Yep, the customer service person just said that I was one of the 30% of households that can’t get more than 100mb/s via the @NBN_Australia

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @hipstergeddon @gusworldau @NBN_Australia The issue there is that no end-user is actually a direct customer of NBN. RSPs are NBN's customers. End-users are the RSP's customers.

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @TooheyMatthew @AlexanderDowner @QandA Government ministers would be better prepared if they actually did useful things for the people of Australia. Fletcher the guru of telecoms brought us nbn. No wonder they obfuscate with generalities and spin. Horrible to watch people squirm even if deserved.

  • the_cooling Andrew Cooling (@the_cooling) reported from Sydney, State of New South Wales

    @Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    My @NBN_Australia HFC service is down. Fault logged with my RSP (@Aussie_BB). I wonder if nbn will book "planned maintenance" again to fix the fault - it conveniently stops the "unplanned outage" timer when they do that...

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Aussie_BB Oh, the issue isn't you guys, it's the wholesale residential service options that NBN gives you to sell with poor uplink speed options...

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NBN_Australia @CannabisFairy69 Hi Sarah - seems that local power issues caused some grief. Hard reset (with the reset button) of the CPD has brought things back online.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @DaveIrving99 @snapipup @zdnetaustralia It's a total failure since LNP Government got involved, it's overpriced, outdated, way too slow & Australian taxpayers are being double hit 💸💸💸 & recently Parliament passed a monthly increase to give NBN additional 💸💸 for what......to assist Murdoch 👎🏾👎🏽👎🏿💩🤡

  • Tiim_ Timothy Harrison 🤙 (@Tiim_) reported from Sydney, State of New South Wales

    Quality is still better than my @NBN_Australia service.

  • theorangepeach Defeated Furby (@theorangepeach) reported from Sydney, State of New South Wales

    @joshh_dp @daddy_no_ It also done within minutes if you already have NBN - whether it’s node, curb, hfc or fibre - a decent ISP (like AussieBB) can have your service activated within the hour. Fibre just means you can have more than one service at once

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @SBSNews Sorry, but Labor's history has been to take the Communist money both for party and individual funding. Nbn angry of those officials are either very naive or rediculous stupid. You receive monies, your support is expected.

  • MikeySlezak Michael Slezak (@MikeySlezak) reported from Sydney, State of New South Wales

    @NickEvershed Countdown until NBN help tweets you with inane comment...

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @Loulaloulaa @BrettMasonNews @PatsKarvelas @TurnbullMalcolm Possibly Turnbull is speaking out about #robodebt because he knows Morrison was the responsible minister. Whereas he won't admit #nbn failure because that was all down to him. Not really so authentic & admirable .

  • danilic Dan Ilic 🧴👐 (@danilic) reported from Sydney, State of New South Wales

    NBN at our house is so bad it's freezing during this NBN scene during How to Stay Married.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @trevorlong To be fair, they had to offer 40% additional CVC bandwidth, and streaming providers have cut the visual quality of their product to help the NBN cope. Whilst a lot of the problems with the NBN are not actually @NBN_Australia's fault, they do get a lot wrong.

  • CSK_free7spirit yttukina 2.0 (@CSK_free7spirit) reported from Sydney, State of New South Wales

    Hey @NBN_Australia we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @H_and_S_Academy Our teams are investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN, call, text and data services during this time. We apologise for any inconvenience caused and are working to resolve this as soon as possible.

  • Optus Optus (@Optus) reported

    @Orphenkryscion Our teams are investigating an issue impacting some services in NSW. You may experience disruptions to NBN, call, text and data services. Apologies for the inconvenience we are working to resolve this as soon as possible. Meg

  • hayjeay J Ξ Δ Y.exe (@hayjeay) reported

    @Optus I’m seriously surprised that @Optus nbn was still pushing through the heavy rains and floods, those effected by the outage please understand that you’re lucky it took this long for it to actually go down!

  • Optus Optus (@Optus) reported

    @PaddyOCampo Our teams are investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN and mobile phone services during this time. We apologise for any inconvenience caused and are working to resolve this as soon as possible. Serena.

  • seanchooong Sean Choong (@seanchooong) reported

    @Optus Optus NBN is down in Surry Hills. Please provide estimated time of fix as soon as possible

  • Optus Optus (@Optus) reported

    @seanchooong Sorry about that Sean, our network operations team is investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN, call, text and data services during this time. We're working to resolve this as soon as possible. Sarah

  • tantriclens Amanda Scott🌻 (@tantriclens) reported

    @Optus My NBN has been down for well over three hours in Surry Hills. Is there an ETA???

  • Optus Optus (@Optus) reported

    @aliastrench Sorry about that Charlie, our network operations team is investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN, call, text and data services during this time. We're working to resolve this as soon as possible. Sarah

  • Optus Optus (@Optus) reported

    @Robertdoggies Our teams are investigating an issue impacting some services in NSW. Customers may experience disruptions to their NBN, call, text and data services during this time. We apologise for any inconvenience caused and are working to resolve this as soon as possible.

  • Optus Optus (@Optus) reported

    @aussiegoldy Hi Alana, sorry about that. There was an outage impacting some services, however, they have since been restored. If you're still seeing this message and experiencing issues with your NBN, please DM us and we'll take a look. Sarah