NBN Outage Report in Sydney, State of New South Wales
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If you are having issues, please submit a report below.
The latest reports from users having issues in Sydney come from postal codes 2000, 2145, 2144, 2160, 2040, 2137, 2049 and 2117.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Live Outage Map Near Sydney, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Martin Whitby
(@MartyWhitby) reported
from
Sydney, State of New South Wales
@MyRepublicAU it looks like the NBN is down in Centennial Park this morning. Any updates?
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!
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Matt Fairbrass
(@matt_d_rat) reported
from
Sydney, State of New South Wales
After moving to Aus, I was on an ADSL connection for 5 years and only had 1 outage during that time. I have been on NBN for less than a week and have already had two outages. This is getting silly now. @MyRepublicAU @NBN_Australia #nbnfail #nbn
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Ashley Ubrihien
(@AshleyUbrihien) reported
from
Sydney, State of New South Wales
@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?
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Jerome Pagitz
(@jeromepagitz) reported
from
Sydney, State of New South Wales
@superloopnet is there a current outage? Lost NBN FTTC here in NSW (Penrith)?
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
@bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@kate6063714 @xskinn I used to work behind the bar in a theatre. When our IT went down (thank you Tony Abbott for the NBN), young staff asked what do we do now? “Keep serving the customers with cash, service is more important than a stuffed up stocktake, we can’t NOT serve 2000 patrons”
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Isaac
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!
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Wheezle
(@Wheezle211) reported
from
Sydney, State of New South Wales
@NBN_Australia any updates on the HFC outage in Ryde NSW? It’s been two days now
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Phoebe YES 🌈
(@AntipodeanGrl) reported
@Telstra @andy_penn Just got a bill for BOTH ADSL2 (disconnected service) and NBN for the same period of time. 2 bundles…really? We get disconnected without notice, now we are charged twice. How can we get charged for something that not longer exists???????
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RC Capicola
(@StealyJhan) reported
Looks like @NBN_Australia no showed again, pushed for the third time to the 28th. Looks like I'll be without internet going on 7 weeks. Said the exact same thing as last time. I used to fibre splice in my career, this is a 1-2 hour fix... It's like the twilight zone.
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Robyn
(@RobynAMilne) reported
@BrittMezher We have rubbish NBN and it’ll never be faster as I’m not able access Pfizer. Damn I want to be able to watch Netflix without the wheel of waiting.
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Angus Kidman
(@gusworldau) reported
Got an email from @NBN_Australia surveying me about "my business' NBN experience". I'm a residential customer. That should be in their systems somewhere. Well done everyone.
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#2 Mochi Stan
(@CarlyShayy__) reported
@chaxten1 The nbn will fix all of our problems 🗿
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📚
(@crowfan_23) reported
Without Rudd's policies, there'd be no modern primary school catering for the disadvantaged migrant kids of the neighbourhood. And, far more transformative, without him, there'd be no ******* NBN. I'd still be on a **** WiFi connection with a 10GB data cap.
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Matty
(@mattboy1i) reported
@VodafoneAU my NBN keeps dropping. Is there a issue tonight
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MArkA
(@ThePacksBack) reported
@ArgusTaft @KoparaFallsKid @marxdeane Pretend you have nbn !!! Nbn is normally down and they take 10+days to repair so cant be considered an essential service.
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Aaron Shearer
(@warandpeace88) reported
from
Adelaide, State of South Australia
@NBN_Australia hey team just tried calling your operations centre as my address is missing or incorrect but got a message to say your lines are down. Any eta on when I can speak to someone to sort out my address?
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CritHappens_Gaming
(@RealCritHappens) reported
So, Looks like NBN issues again.... At this stage, I am going to say that Friday Night Shenanigans is not going ahead unless NBN have a magic wand to fix this. Otherwise 20% of my awesome stream will be missed as the packet will never reach you.