NBN outages and service status in Sydney, New South Wales
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Full Outage Map
- NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 30, 4:51 PM GMT+10.
- Internet (89%)
- Wi-fi (7%)
- E-mail (4%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2170 , 2207 , 2114 , 2160 , 2117 and 2046 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 16 hours ago |
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Sydney
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Internet | 4 days ago |
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Sydney
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Internet | 5 days ago |
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Sydney
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Internet | 6 days ago |
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Sydney
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Internet | 7 days ago |
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Sydney
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Wi-fi | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Mark Leveson (@MarkLeveson) reported from Sydney, New South WalesMorning @2GB, you’ve got app issues again. It keeps cutting out and and one stage we heard Ben ask the Astro guy the same question four times. Now nothing. Our download is 108Mbs and upload 32Mbs, ping 13Ms. Our NBN’s working fine.
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Ali (@alipage6) reported from Sydney, New South Wales@NBN_Australia @belongau do you have a contact number for constant outages with no wifi service outside of your ‘working hours’? Where’s the compensation for fees with no service?
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Allan (@28061914mary) reported from Sydney, New South Wales@smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.
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Marty K (@_marty_k) reported from Sydney, New South Wales@Aussie_BB I’ll have to call in later, but you definitely have the updated email as I’ve been getting invoices there for many months now. Is there a separate system that sends out the NBN outage notification that doesn’t just use current email on file?
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Chris Williams (@chriswilliamsnz) reported from Sydney, New South WalesNBN is down in Paddo and it’s like going back to candles 🕯
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Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, New South WalesThe #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet
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Ali (@alipage6) reported from Sydney, New South Wales@NBN_Australia @ericsson @MWCHub What about homes with constant NBN outages? I’d look forward to a service that works.
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Matthew Jones (@matthewjonespga) reported from Sydney, New South Wales@Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??
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People Just Like Us (@PplJustLikeUs) reported from Sydney, New South Wales@landrights4all @JulianCribb @spenderallegra Fix the NBN for a start & make vibey regional centres a real option
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Pelli69 (@pelli_69) reported from Sydney, New South Wales@NBN_Australia any updates on when service will return on Northern Beaches? Power has been restored but still no NBN?
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James Fridley (@fridley) reported from Sydney, New South Wales@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
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Jarrod Gardiner (@Jarrod_Gardiner) reported from Sydney, New South Wales@VodafoneAU Is there an outage with NBN in Prairiewood 2176? NBN has not worked all day
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Lyn (@lyng62) reported from Sydney, New South Wales9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
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🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, New South Wales@adamajacoby @davejeffress82 Me2....what has he got to do to wake Australians up.....rorts, cheats, lies, hides, bullshits, announces, robodeaths 2200, NDIS totally stuffed up, NBN, Sub stuffup, $4+bn payment to France.....the list is endless....and still people "support" his band of crooks & misfits
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Tony Thefathippy (@TonyThefathippy) reported from Sydney, New South WalesHey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont
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LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales@Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷
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dg (@dgaust) reported from Sydney, New South Wales@troyhunt @home_assistant @Aussie_BB You'll probably need to turn on smart queues on your UDM Pro (I think I recall you have one of these). Otherwise the NBN policer will throw a fit on uploads and you'll get horrible upload results.
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JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Lyn (@lyng62) reported from Sydney, New South Wales@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Olga Teresa Marr (@OlgaTeresaMarr) reported@TheUSFeedX Yes I would because it’s a good service. But my service just went from $136 a month to $150 a month, yet the local NBN in Australia is about $85 a month.
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Peter Leversha (@PeterLeversha) reported@Johnuh9d @AvidCommentator The NBN is expensive crap. The NDIS has turned into a complete rort. The GFC was an American housing crisis that had very little to to do with us. The pandemic was an over reaction. They've blown the lot. Money wasted with zero return on investment. Both parties are responsible for this mess and all I see for the future is higher unemployment and a low currency. It's going to be a double whammy. We are already in a per capita recession. The country needs some serious reform and it needs it right now..
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EGP Quantitative (@AggressiveQuant) reportedAs a recent customer of Starlink, this has to be among the biggest runways in business. Only ~500k connections in Australia, apparently still >8.5m suffering through our joke of an NBN... That's just the opportunity in our little tinpot country.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@STEVEFI14205588 when power and all communications services were out for 6 days after last flood my ISP disconnected my NBN service because i could not go online to pay my bill because the NBN and all mobile service was down. ironic that even when there is no service we still have to pay for it.
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Jamie (@jamieeedward) reported@Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor
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Darryl Bain🦘🇦🇺🇺🇦🇨🇦🐻 (@DarrylBain1967) reported@HappyPawsTreats @Ben_Davison1 Put it this way, after 9 years of a Coalition that built bugger all, left few if any lasting legacies, doubled our debt BEFORE a global pandemic, offended our biggest trading partner, blew many billions changing positions of submarines, drones, energy policy, NBN. NEVER again!
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Madeleine Love (@MCLove2024) reportedWe're paying progressively more taxes, and our services are decreasing. We just got a generic letter telling us our landline phone will be disconnected in 7 months. We used to have copper line which provided a highly reliable service in emergencies, whether power and internet was on, or not. I recall ringing a (surviving) neighbour in the middle of the Marysville 2009 Black Saturday fires. We had a chat while his smoke alarm was going off and the fire was raging outside. Phone through broadband was hopeless whenever the power or internet went down, which happens frequently. Mobiles are useless whenever the internet goes down, and not long after the power goes off. But those copper wire phones were fantastic. You could actually ring the electricity company when the power was off, and tell them that the power was off and could they fix it. I'm not joining the nbn.
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Scott Nixon (@MrBrokenEyes) reportedUmmm. I don’t mean to be “that guy” but, has anyone else noticed that the #EmergencyAlert test seems to have, ya know, crashed the internet in Australia? #NBN is down everywhere. Phone internet seems to be okay. This could get interesting.
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DemocracyIsDead (@STIIBTWTCFMYCGA) reported@TopherField One of our clients had an existing telstra router just wanted an NBN connection. 2 weeks. $110 per month. I got her to contact starlink. 5 days later delivered and installed. $75 per month. Get your act together telstra. Can't be so slow anymore. There are choices.
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VISION 🇦🇺 (@Vision_iii) reported@Ryantlon @MarkDiStef How can land prices go down? Council contributions are up, electrical infrastructure costs are up, sewer/water infrastructure costs have more than doubled, NBN costs are up. Council/state requirements are significantly more. Cities are landlocked with land become more and more scarce. Impossible for land cost to go down. As to deregulation, what deregulation? They introduced the regulated design process and you now need to get a PCA who asks for a BCA report from a BCA consultant who demands fire penetration reports, fire engineering reports, facade reports, wind reports, waterproofing reports and waste reports. And that’s just BCA. A task that was previously performed by one consultant now needs at least 8.