NBN outages and service status in Sydney, New South Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- NBN generated 4 outage signals in the last 24 hours around Sydney, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 11, 4:54 PM GMT+10.
- Internet (88%)
- Wi-fi (8%)
- Total Blackout (4%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2160 , 2117 , 2162 , 2209 , 2122 , 2145 and 2020 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 11: Problems at NBN
NBN is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Total Blackout | 15 minutes ago |
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Sydney
|
Internet | 28 minutes ago |
|
Sydney
|
Internet | 57 minutes ago |
|
Sydney
|
Internet | 18 hours ago |
|
Sydney
|
Internet | 2 days ago |
|
Sydney
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, New South WalesWhen it wasn't broken, whilst in Labors hands.....now it's a FD, so, overpriced & just a patchwork quilt.......how much has LNP actually spent, include the $2bn loan NBN did by themself 😡😡😠😠
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Ali (@alipage6) reported from Sydney, New South Wales@NBN_Australia @BelongAU any update to when the outage will be resolved in Waverley? Would be nice to have service to be able to do my job.
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Josh Maddison (@eljosho1102) reported from Sydney, New South Wales@PipThomas @PressStartAU Similar thoughts from me, I’m impressed with how well it does run on my 10 MB/sec FTTC NBN connection and given it is a beta service I can definitely agree the input lag is something that will need to be accepted for now until it is tweaked a bit to run better on the NBN
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Raymond Brown (@jrbrown48_brown) reported from Sydney, New South Wales@JmarrMarr @bkbaguley @SatPaper I live in Sydney my NBN goes down every time we have strong winds. Plus at night streaming doesn't work.
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Tommy Tudehope (@TommyTudehope) reported from Sydney, New South Wales@AGLEnergy hi there. I recently ordered an internet package along with our gas. The delivery only included the @geteero device and not the required NBN black box for HFC connection. Can you help resolve for us?
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Tony Thefathippy (@TonyThefathippy) reported from Sydney, New South WalesHey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont
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BDubAus (@bwrigley) reported from Sydney, New South WalesHey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN
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Pelli69 (@pelli_69) reported from Sydney, New South Wales@NBN_Australia any updates on when service will return on Northern Beaches? Power has been restored but still no NBN?
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🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South WalesSo tired of intermittent slow nbn
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Pat Devery (@patdevery125) reported from Sydney, New South WalesLNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #kickthismobout
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Marty K (@_marty_k) reported from Sydney, New South Wales@Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.
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Vikram Singh Mann (@vikrammann76) reported from Sydney, New South Wales@NBN_Australia @AustralianOpen You guys are the worst to deal with no way you should be involved in any national events
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Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South WalesApparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
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Aaron Cheater (@AaronCheater) reported from Sydney, New South WalesEver since I switched to @DodoAustralia NBN watching @Twitch has been really laggy with lots of buffering, even when not doing anything else online. Didn’t have that issue when we were with @superloopau
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Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South Wales@R_Chirgwin That would as bad as a keynote address by Malcolm Turnbull on how he fixed the NBN.
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OONTOO (@OONTOO3) reported from Sydney, New South Wales@blue01dragonfly Last time Labor tried with NBN It never worked Cost $B Little Trot wasting money again. aa .
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Matt George (@mattygeorge) reported from Sydney, New South Wales@Aussie_BB more outages today? The last few days have been terrible...so many outages?? Lift you game. #nbn #aussiebroandband #outage
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𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, New South Wales@NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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David A Walker (@Daveinqld) reported@philmupp1 She's gone from Duttons 9 mini nuclear reactors to two full size nuclear power stations (not to be built near her house). Keeps coal going beyond Gina's lifespan. They should research Hinckley Point C. And you thought the NBN cost blowout was bad. Multiply that with Aukus.
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Cameron (@Cameronmac67) reported@TopherField Kevin07 rammed an uncosted NBN idea through with ~$10b funding. Next gov continued despite true costs far higher & timelines half of actual. Downgraded to cut costs so never as promised. Both major parties keep pouring money into bad ideas like this. did someone say NDIS?
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T help (@Thelp725428) reported@AnthonyDonB @Starlink Latency is terrible - it works but if you can get fibre / nbn - stick with that - even Elmo says it can’t compete with cable in cities
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M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reportedSo much for being notified of when the team were coming @NBN_Australia now I don’t know what’s happening with my connection as I’m interstate and my mum couldn’t hang around to see out what they were doing.
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mick (@MickM_68) reported@Suburbia3121 I’ve had it for a while now Andy… you won’t be surprised to know the NBN in Romsey is crap! lol Starlink obv not the cheapest but it’s been an absolute game changer for us.
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River Ach (@ach_river84952) reported@Nirgal451 @cmkusher Let’s check the record: Labor's NBN was full-fiber before the LNP sabotaged it into slow, costly copper. Inland Rail was botched by LNP scope creep, & NDIS white-anted by poor oversight. For economic reform stock with Labor. Vision didn't fail; execution was gutted by the LNP.
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Never vote LNP. (@LNPvoterfail) reported@GusLefty The LNP let the NDIS run away. Deliberately in an attempt to make it unsustainable and shut it down. It's what they do. Medicare. NBN. Veterans. Robodebt.
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tractatus (@talmud1c) reported@ariel_haivri okay, but if it was a bunch of blonde nordic giyureses who converted five minutes ago... Something tells me Hadesh would be reaching out to NBN to charter a group flight and help get them set up for Shabbos.
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Catherine (@Catheri09875779) reported@22thinkinggirl I tripped on a footpath in a Brisbane suburb,because it had been raised and not put back correctly by the NBN,the council fixed it that afternoon.Councils work,the problem is these are state roads in Victoria.Should the councils be asked to help out the new state government to get this major problem to a manageable level.
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Jo Tan (@8jotan8) reported@iiNet internet has been down since Saturday… ref: 500039344 Love the no show today 1pm to 5pm! I had to call you to find out? When are you attending the basement for 308 Pitt st?? Line sync is still down! It’s 2026 #outage #internet #nbn