NBN outages and service status in Sydney, New South Wales
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Full Outage Map
- NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Apr 30, 8:09 AM GMT+10.
- Internet (86%)
- E-mail (4%)
- Total Blackout (4%)
- Wi-fi (4%)
- TV (2%)
- Phone (2%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2200 , 2144 , 2160 , 2204 , 2140 and 2046 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 7 minutes ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Matt George (@mattygeorge) reported from Sydney, New South Wales@Aussie_BB more outages today? The last few days have been terrible...so many outages?? Lift you game. #nbn #aussiebroandband #outage
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Maureen ✳️✳️ (@fromthewonni) reported from Sydney, New South Wales@PaulFletcherMP I have NBN I live about 30ks from the city of Sydney My modem since the day it was installed tells me there’s no signal I was unable to work from home during the lockdown because the Internet dropped in and out all day making work impossible to complete efficiently or effectively
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OnlyPhazz (@phazzles) reported from Sydney, New South WalesEveryday I get an email about an emergency nbn outage
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Linzeshu (@ShuZelin98) reported from Sydney, New South Wales@AGLEnergy NBN internet has been down for a whole day, any idea when it will get fixed? 🫠
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Chris Williams (@chriswilliamsnz) reported from Sydney, New South WalesNBN is down in Paddo and it’s like going back to candles 🕯
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Dhawal Damania (@dhawaldamania) reported from Sydney, New South WalesExtremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless
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Lee Bailey (@leebailey11) reported from Sydney, New South Wales@Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently
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Steven (@stevenandlizzy) reported from Sydney, New South Wales@NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?
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Julien Goodwin (@LapTop006) reported from Sydney, New South Wales*sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.
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Ray Fares (@FPV112) reported from Sydney, New South Wales@Optus Hi Optus I have sent you a DM about my NBN not working. Could someone please look at this tomorrow and advise Thanks
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LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, New South Wales@Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷
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Mark Leveson (@MarkLeveson) reported from Sydney, New South WalesMorning @2GB, you’ve got app issues again. It keeps cutting out and and one stage we heard Ben ask the Astro guy the same question four times. Now nothing. Our download is 108Mbs and upload 32Mbs, ping 13Ms. Our NBN’s working fine.
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JD (@jonnodunger) reported from Sydney, New South Wales@MyRepublicAU outage in Ryde 2112. What’s the story? NBN all okay
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yvonnewallbank (@yvonnewallbank) reported from Sydney, New South WalesWow, NBN guys went to the pit to fix a non-existent problem and we have been down since! Amazing work from the most inefficient company I know. Old saying: if it ain't broke don't fix it!
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Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...
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Mark Bilton (@MarkBilton) reported from Sydney, New South Wales@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Sacha Fernandez (@sacharules) reported from Sydney, New South WalesInternet NBN connection down on the weekend. Again! @TPG_Telecom
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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SamZawsum (@SamZawsum) reported@SchadenfreudeA3 When the nbn trench crew were here, I offered them cuppas and took down a big jug of iced water and cups
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Some Bloke in Oz (@Someozbloke) reported@alreadyfurious @deniseshrivell Ive never had an issue with Starlink and weather...yes latency slowness...i also have had more outages with NBN than starlink.
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Berry Straw 🍓 (@ddnnddc) reportedACMA is NOT currently running a spectrum auction for LEO satellite broadband. In December 2025, ACMA decided against auctioning a large amount of expiring spectrum. Instead, they chose to renew the licenses held by mobile operators and NBN. Their reasoning was that auctions could disrupt existing services and slow down new technologies like low Earth orbit (LEO) satellites. Amazon's Project Kuiper is coming to Australia in mid-2026 through a major partnership with NBN Co. This will give Starlink its first real competition in the country, especially in regional and remote areas. This is generally good news for consumers because more competition usually means better prices and redundancy.
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GeneralChat |🍍🍌| Charity Donothon 29th-7th (@General_Ch4t) reportedOF ALL DAYS FOR NBN ISSUES
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Ross (@Ross98329500) reported@motorcymick everything this guy touched, still trying to fix the NBN, false prophet
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My Brother in Antichrist (@0delay1) reported@CazAusie @TimjboAU Medicare. Superannuation. HECS. NBN. Gun reform. Fair Work. Disability support. Paid parental leave. Minimum wage increases. Universal healthcare & education funding. ‘I can’t recall’ just means you didn’t look.
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JoeKing (@JoeF_ingKing) reported@ruicharadrius The government did the same thing that Biden / Harris did in USA... They promised "fast NBN" but didn't do ****. They could have just provided us all with Starlink set ups for a LOT cheaper... They could have paid for our monthly connection fees and STILL saved money.
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harleyw (@harleywattsconn) reported@NBN_Australia It always does this. I shouldn't have to use a different device. I work in IT and have tried it on 46 laptops and 23 phones. Literally went into the pit on the street and took out all the NBN cabling as the NBN never works so Im now im with another company and couldnt be happier
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Darren (@DoodyDarren) reported@DryFarmer24 @EnergyWrapAU No subsidies are involved. Underwriting, yes. Its government owned, so what ******** do you expect? NBN is its own commercial entity, underwritten by its owners. How is that anything but normal?
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Kang Li (@aphacia) reported@NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?