NBN

NBN Outage Report in Sydney, State of New South Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sydney come from postal codes 2000, 2076, 2777, 2040 and 2134.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 05/09/2025 08:10

May 09: Problems at NBN

NBN is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Parramatta.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • dgaust dg (@dgaust) reported from Sydney, State of New South Wales

    @troyhunt @home_assistant @Aussie_BB You'll probably need to turn on smart queues on your UDM Pro (I think I recall you have one of these). Otherwise the NBN policer will throw a fit on uploads and you'll get horrible upload results.

  • chriswilliamsnz Chris Williams (@chriswilliamsnz) reported from Sydney, State of New South Wales

    NBN is down in Paddo and it’s like going back to candles 🕯

  • Steph_Simmons89 Steph the sarcastic sequin (@Steph_Simmons89) reported from Sydney, State of New South Wales

    My mum broke her femur on Wed, and my brother is a non board member of the NBN. These 2 pieces of info are important because today dad -annoyed the NBN is down at home- said to my brother, “it’s a good thing our healthcare system works better than our internet” and wow savage 💀

  • leebailey11 Lee Bailey (@leebailey11) reported from Sydney, State of New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    My nbn has dataflow issues

  • dwatsonhayes Daniel Watson Hayes™ (@dwatsonhayes) reported from Sydney, State of New South Wales

    @NBN_Australia Hi there. Can you advise how I connect free to air tv via nbn FTTP? I've been told that my property falls under the NBNCo network and as such free to air television needs to be connected via NBN fibre. Please advise

  • ShuZelin98 Linzeshu (@ShuZelin98) reported from Sydney, State of New South Wales

    @AGLEnergy NBN internet has been down for a whole day, any idea when it will get fixed? 🫠

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • AmandaNonBinz no name (@AmandaNonBinz) reported from Sydney, State of New South Wales

    @ryan_racz @Stephen___Burns @SpaceX NBN compared to global partners, is already slow and out of date lol

  • ShuZelin98 Linzeshu (@ShuZelin98) reported from Sydney, State of New South Wales

    NBN outage for a whole day at Wahroonga NSW @NBN_Australia

  • yvonnewallbank yvonnewallbank (@yvonnewallbank) reported from Sydney, State of New South Wales

    Wow, NBN guys went to the pit to fix a non-existent problem and we have been down since! Amazing work from the most inefficient company I know. Old saying: if it ain't broke don't fix it!

  • derek_bell Derek Bell (He/Him) (@derek_bell) reported from Sydney, State of New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • PplJustLikeUs People Just Like Us (@PplJustLikeUs) reported from Sydney, State of New South Wales

    @landrights4all @JulianCribb @spenderallegra Fix the NBN for a start & make vibey regional centres a real option

  • OONTOO3 OONTOO (@OONTOO3) reported from Sydney, State of New South Wales

    @blue01dragonfly Last time Labor tried with NBN It never worked Cost $B Little Trot wasting money again. aa .

  • KateWarren82 Kate (@KateWarren82) reported from Sydney, State of New South Wales

    @NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.

  • LachlanB_ LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, State of New South Wales

    @Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • thomasrice_au Thomas Rice (@thomasrice_au) reported from Sydney, State of New South Wales

    Very few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    *sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.

  • dhawaldamania Dhawal Damania (@dhawaldamania) reported from Sydney, State of New South Wales

    Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Data_OCE Data (@Data_OCE) reported

    yes I've done every single bit of trouble shooting under the sun I even spend $200 on a new router, noting. I've put in half dozen support request with @DodoAustralia the thing Is my service was fine till a month ago holy **** I'm so annoyed right now @NBN_Australia fix yo ****

  • AngieB5 Angie Bee (@AngieB5) reported

    @NBN_Australia It’s down in South Caulfield now - 3162 - please be advised and fix as soon as you can please. #nbndown

  • 0ldD0gNewTricks CryptoDog (@0ldD0gNewTricks) reported

    @byronkaye For real though I feel bad for Australia. Just 18months ago I was in Queensland installing NBN on 30 year old Foxtel cables with a maximum speed of 100mbps (likely speed of 70mbps).... They tried to cut costs and ended up having to do the work twice, 3x over budget (so far)

  • hanamanqueen HANA (@hanamanqueen) reported

    if the nbn stops being rude i'll probably try and hop on stream sometime this week and produce it with you guys, it's been too long and i miss streaming

  • MadScintst MadSci 💡 (@MadScintst) reported

    @cooten9009 @NBN_Australia FTTH - supports 4 simultaneous services FW - supports 4 simultaneous services FTTN - $300 NBN charge for service on second pair, contact licensed cabler to investigate 2nd pair first. HFC - $300 + parts NBN charge. FTTC - unsure, you need a 2nd pair like FTTN. Satellite - no

  • SERG1O_D SERGIO 🇭🇲 (@SERG1O_D) reported

    @NBN_Australia I am trying to get NBN connected to my newly built property but am getting run around from multiple providers. Can someone at NBN help me?

  • sassycarrie Sassy Carrie (@sassycarrie) reported

    Sounds like Austs gold class NBN is doing for this Djokovic hearing what it usually does for the rest of us. **** itself. Well done Libs. #LibsFailEverything

  • nabin9bn NBN 너빈 (@nabin9bn) reported

    "Never stop showing someone how much they mean to you." - nbn

  • smallforest_by Atsuko (@smallforest_by) reported

    Internet slow, mobile data slow, satellite nbn slow. And somehow, I’m slow. Everything slow. #internet #slow #slowday

  • RoarSQL Phil Jones (@RoarSQL) reported

    @optus my home nbn internet is down yet again. I’ve tried contacting support several times this week but they are unresponsive…very much like your internet service!