NBN outages and service status in Sydney, New South Wales
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Full Outage Map
- NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 11, 3:05 PM GMT+10.
- Internet (82%)
- Wi-fi (7%)
- E-mail (5%)
- Total Blackout (4%)
- TV (2%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2145 , 2160 , 2138 , 2192 , 2194 and 2009 .
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
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Internet | 7 hours ago |
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Sydney
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Internet | 1 day ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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Internet | 2 days ago |
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Sydney
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TV | 2 days ago |
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Sydney
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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SKYLXRK | @liammarsters@aus.social (@skylxrksays) reported from Sydney, New South WalesA circuit breaker got tripped that killed everything but the lights and I’ve never been happier to have my critical network infrastructure running on the light circuit, no fighting with NBN handshaking for this guy at 11:30pm 😌
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John Skinner (@johncskinner1) reported from Sydney, New South WalesDuring the big storm yesterday our @NBN_Australia box blew. Not being repaired until 20th! Some people are on their 9th box. Repair times are random with some repaired today, tomorrow & next week. @stemplemanmp doing a great job trying to help us & prevent regular reoccurrences!
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Lyn (@lyng62) reported from Sydney, New South Wales9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
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dg (@dgaust) reported from Sydney, New South Wales@troyhunt @home_assistant @Aussie_BB You'll probably need to turn on smart queues on your UDM Pro (I think I recall you have one of these). Otherwise the NBN policer will throw a fit on uploads and you'll get horrible upload results.
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Vikram Singh Mann (@vikrammann76) reported from Sydney, New South Wales@NBN_Australia @AustralianOpen You guys are the worst to deal with no way you should be involved in any national events
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Steven (@stevenandlizzy) reported from Sydney, New South Wales@NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?
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Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales@NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Peter Bell (@PeterBell7) reported from Sydney, New South Wales@JJKALE2 I love PK .. reflects how tired we are of comparing our **** show with another country This cruddy government NEVER compares us to OECD when languishing at the bottom social reforms, pensions NBN etc
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🇦🇺mikeaubrey🏳️🌈 (@mikeaubrey2) reported from Sydney, New South WalesWhen it wasn't broken, whilst in Labors hands.....now it's a FD, so, overpriced & just a patchwork quilt.......how much has LNP actually spent, include the $2bn loan NBN did by themself 😡😡😠😠
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melinda salterod (@mysticmel3) reported from Sydney, New South Wales@MrKRudd @AnnastaciaMP You are such an armchair critic, you failed in so many ways you are not in a position to criticise others, pink batts, nbn, the boats ffs, explain your actions on these issues and I swear I will never criticise you again
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Julien Goodwin (@LapTop006) reported from Sydney, New South Wales*sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.
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Bruce Hopkins (@lifeguardhoppo) reported from Sydney, New South Wales@marklevy2gb @NBN_Australia @BelongAU I have had the same problem
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Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South WalesSome tweet content not showing up (don't know if it is my NBN or part of the Muskageddon). Good news the advertising is showing up. And here we thought the horrid edgelord hated advertising...
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Anthony Clark (@AnthonyClarkAU) reported from Sydney, New South Wales@gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.
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Glenn Sargood (@onebg) reported from Sydney, New South WalesI must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating
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Thought Patrol (@Thought_Patrol) reported from Sydney, New South Wales@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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no name (@AmandaNonBinz) reported from Sydney, New South Wales@ryan_racz @Stephen___Burns @SpaceX NBN compared to global partners, is already slow and out of date lol
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Matt George (@mattygeorge) reported from Sydney, New South Wales@Aussie_BB more outages today? The last few days have been terrible...so many outages?? Lift you game. #nbn #aussiebroandband #outage
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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DissentingSkeptic (@DissentingS) reportedSpeed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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Kayeos (@Kayeos3) reported@Davemcl70700812 @lesstenny You didn't listen during her speach or read any policies. Clearly stated that the country wouldn't be affected. Other systems can easily be put in place. Besides, majority of farmers have satellite internet because they didn't receive broadband or the NBN. **** you lie a lot.
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DissentingSkeptic (@DissentingS) reported@QuentinDempster Speed is latency. No satellite connection is "high speed" sick of the disinformation. Starlink is 20ms-40ms+ latency like mobile garbage is. NBN is a whopping 600ms latency. They need to keep this junk away from fibre areas where I get 2ms latency and have had since 2022.
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Hobbie (@Hobbie4C) reported@VoteLewko @Starlink Govt/Telcos/NBN spent billuons of taxpayer dollars to build a rubbish service. Starlink does way better at zero taxpayer expense. So government response to this is to spend more dollars on their unworkable rubbish. I can't think of a better argument why big government needs to go
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Stuart (@Stewie8t) reported@FranMooMoo How will the NBN monitor all your phone calls and internet usage if you do that? Malcolm Turnbullshit will turn in his own **** if you do that. After all, wasn’t that why they did it? Prison colony…
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anthony, underclass prole cat, edwards (@anthony45052793) reported@KymRob25112 compared to NBN setup, book installer, wait two weeks, installer fails to show, rebook, wait another two weeks, installer shows up, signal has to be bounced of barn roof, then wait another 4 weeks for NBN co to process it. so two months for nbn vs two hours for starlink.
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Optus Help (@optus_help) reported@timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan
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Lyndsey Jackson (@ok_lyndsey) reported@NationalFarmers @NBN_Australia @AlboMP Guess how much we spent on the ten base stations on the ground? An eye watering amount that is symptomatic of the grift that went into the building of the network. We *should* have an inquiry. We probably won't bother though.
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Simon Biddle (@simonbiddle) reported@taipan168 Many corporatised, but publicly owned, entities provide great service. NBN is pretty good for example. Even Australia Post isn’t bad. Govt doesn’t have to equal bad and is much more preferable in monopoly and quasi-monopoly environments.
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Patrice Henri (@PatricioHenrio) reportedthe NBN was never even finished