NBN Outage in Sydney, State of New South Wales

I’m praying. Of all the wretched, spineless, turncoat, appeasing gestures Turnbull made to the pseudo-religious fascists in his party while in office, that amendment takes the bloody cake. It’s more damaging to democracy than even an inferior NBN - but fortunately simpler to fix.

@TooheyMatthew @AlexanderDowner @QandA Government ministers would be better prepared if they actually did useful things for the people of Australia. Fletcher the guru of telecoms brought us nbn. No wonder they obfuscate with generalities and spin. Horrible to watch people squirm even if deserved.

@Loulaloulaa @BrettMasonNews @PatsKarvelas @TurnbullMalcolm Possibly Turnbull is speaking out about #robodebt because he knows Morrison was the responsible minister. Whereas he won't admit #nbn failure because that was all down to him. Not really so authentic & admirable .

@Aussie_BB Oh, the issue isn't you guys, it's the wholesale residential service options that NBN gives you to sell with poor uplink speed options...

@DaveIrving99 @snapipup @zdnetaustralia It's a total failure since LNP Government got involved, it's overpriced, outdated, way too slow & Australian taxpayers are being double hit 💸💸💸 & recently Parliament passed a monthly increase to give NBN additional 💸💸 for what......to assist Murdoch 👎🏾👎🏽👎🏿💩🤡

The issue being that recent firmware versions are (supposedly) FTTC NBN compatible, but the original version isn't. So I had to download the firmware update to phone via 4G, & am now transfering it to laptop over Bluetooth so can then upload to the router via WiFi...

Okay something just happened around Katoomba, sirens blaring and the modem keeps switching between NBN and mobile network.

@NBN_Australia @CannabisFairy69 Hi Sarah - seems that local power issues caused some grief. Hard reset (with the reset button) of the CPD has brought things back online.

My @NBN_Australia HFC service is down. Fault logged with my RSP (@Aussie_BB). I wonder if nbn will book "planned maintenance" again to fix the fault - it conveniently stops the "unplanned outage" timer when they do that...

NBN at our house is so bad it's freezing during this NBN scene during How to Stay Married.

@mattgillard @Aussie_BB Yep, the customer service person just said that I was one of the 30% of households that can’t get more than 100mb/s via the @NBN_Australia

Quality is still better than my @NBN_Australia service.

@peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

@trevorlong To be fair, they had to offer 40% additional CVC bandwidth, and streaming providers have cut the visual quality of their product to help the NBN cope. Whilst a lot of the problems with the NBN are not actually @NBN_Australia's fault, they do get a lot wrong.

@Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

@SBSNews Sorry, but Labor's history has been to take the Communist money both for party and individual funding. Nbn angry of those officials are either very naive or rediculous stupid. You receive monies, your support is expected.

@NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

Hey @NBN_Australia we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

@NickEvershed Countdown until NBN help tweets you with inane comment...

@joshh_dp @daddy_no_ It also done within minutes if you already have NBN - whether it’s node, curb, hfc or fibre - a decent ISP (like AussieBB) can have your service activated within the hour. Fibre just means you can have more than one service at once

@NBN_Australia Yes it is frustrating specially if it takes 10days just to provide a box. Now when everyone is working from home, this type of poor customer service/experience is least expected when whole dependency in on one provider.

@NBN_Australia My @TPG_Telecom service is active at my location but I can’t use it unless I have NBN connector box to be provided by NBN. Sadly it will take 10 days just to provide the box by your techinican as this is the standard waiting time from NBN just to provide a box it seems.

@mikedoeslife Yep. CEO salaries go up exponentially, taxation revenue goes down (Sydney Airport hasn’t a paid a cent in tax since privatisation) or an important bit has to be renationalised (the NBN) at huge cost.

@RoyceWilsonAU Telstra is an interesting one because the network had to be renationalised under the NBN which is why the right hate it so much. Having had the great displeasure of that company twice being a customer of mine, it made them mean.

@NBN_Australia Appreciate the response, will try and ask just a bit confused why it’s been slow recently and extremely slow in comparison to past experiences

@ninos8 2/3 Should you experience speed or service issues, please contact your provider, who if required, will lodge a request with nbn to investigate your service.

@ninos8 1/3 Hey, we appreciate the feedback and understand how frustrating slow speed issues can be. nbn review the current technology regularly working with the providers to ensure a high level of service.

@NBN_Australia Thanks for reply but doesn’t actually shed any light on what’s happening, what’s being done to resolve or expected down time.

@NBN_Australia Thanks for reply but doesn’t actually shed any light on what’s happening, what’s being done to resolve or expected down time.

@NBN_Australia Yes been checking that link. Says unplanned outage for over 24 hours now.