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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 1 outage signal in the last 24 hours around Sydney, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 27, 5:48 PM GMT+10.
  • 84% Internet (84%)
  • 9% E-mail (9%)
  • 5% Total Blackout (5%)
  • 2% TV (2%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2038 , 2009 , 2190 , 2046 and 2040 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 4 hours ago
Sydney Internet 1 day ago
Sydney Internet 4 days ago
Sydney Internet 4 days ago
Sydney Internet 5 days ago
Sydney Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • Jarrod_Gardiner
    Jarrod Gardiner (@Jarrod_Gardiner) reported from Sydney, New South Wales

    @VodafoneAU Is there an outage with NBN in Prairiewood 2176? NBN has not worked all day

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Nbn is down again

  • yvonnewallbank
    yvonnewallbank (@yvonnewallbank) reported from Sydney, New South Wales

    Wow, NBN guys went to the pit to fix a non-existent problem and we have been down since! Amazing work from the most inefficient company I know. Old saying: if it ain't broke don't fix it!

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    I must say whilst I am very frustrated with my NBN problems with @Telstra I am very happy with the Twitter support. I am hoping the local upgrades fix the issue very soon #veryslow #frustrating

  • SeriousBec
    Serious Bec (@SeriousBec) reported from Sydney, New South Wales

    Waiting for our NBN outage to be fixed …seems they can’t find a technician that isn’t off isolating with COVID ..so now we could still die from COVID & looking likely may die of starvation to now poss dying of Bordem! ..you fckn ******** #Domicron

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • eljosho1102
    Josh Maddison (@eljosho1102) reported from Sydney, New South Wales

    @PipThomas @PressStartAU Similar thoughts from me, I’m impressed with how well it does run on my 10 MB/sec FTTC NBN connection and given it is a beta service I can definitely agree the input lag is something that will need to be accepted for now until it is tweaked a bit to run better on the NBN

  • AaronCheater
    Aaron Cheater (@AaronCheater) reported from Sydney, New South Wales

    Ever since I switched to @DodoAustralia NBN watching @Twitch has been really laggy with lots of buffering, even when not doing anything else online. Didn’t have that issue when we were with @superloopau

  • TommyTudehope
    Tommy Tudehope (@TommyTudehope) reported from Sydney, New South Wales

    @AGLEnergy hi there. I recently ordered an internet package along with our gas. The delivery only included the @geteero device and not the required NBN black box for HFC connection. Can you help resolve for us?

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    The nbn is down

  • Thought_Patrol
    Thought Patrol (@Thought_Patrol) reported from Sydney, New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • Ms_Stevenson_VP
    Ms_Stevenson (@Ms_Stevenson_VP) reported from Sydney, New South Wales

    @domnixon1984 @Internode @nbn I am going through this same mess at the moment. So poor. I understand things got wrong but the whole customer service process is a mess, I'm furious!

  • FPV112
    Ray Fares (@FPV112) reported from Sydney, New South Wales

    @Optus Hi Optus I have sent you a DM about my NBN not working. Could someone please look at this tomorrow and advise Thanks

  • thomasrice_au
    Thomas Rice (@thomasrice_au) reported from Sydney, New South Wales

    Very few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.

  • EskayPtbp
    Eskay (@EskayPtbp) reported from Sydney, New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • YuDanGu1
    Yu Dan Gu (@YuDanGu1) reported from Sydney, New South Wales

    @TPG_Telecom it's report out of time,not only my home nbn,almost all TPG broadband have same issue. I saw few report on TPG community and Chinese social website

  • saysroscoe
    Roscoe (@saysroscoe) reported from Sydney, New South Wales

    @edwardatport Were very safe here. While NBN doesnt work. Thats why HMAS Adelaide is still broken down. Can't read their smoke signals.

  • sharon_longmore
    🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported from Sydney, New South Wales

    @alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.

  • KateWarren82
    Kate (@KateWarren82) reported from Sydney, New South Wales

    @NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.

  • StallionDuckx3
    Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • the_vocal_one
    The Opinionated Veteran (@the_vocal_one) reported

    @CovfefeDnUnder @ianclarkeAU All network types have limits on the bandwidth (speed available to users), even wired ones... It's just that for fixed networks like the NBN, those limits are much, MUCH higher.

  • jshster
    FML (@jshster) reported

    @PieNorthern I haven't had a problem in ages... since we upgraded to NBN high speed. Hate to say it but it might be a tech problem. Although I do get it!

  • Amunous
    Michael Grant (@Amunous) reported

    @real_joshkent @VoteLewko @Starlink What nbn are you on? There are many different versions so you can’t just say nbn is bad across the board.

  • RizviAbul
    Abul Rizvi (@RizviAbul) reported

    @michaeljames947 Telstra is an 800lb gorilla. It was never going to be possible to keep them behaving properly. That was the case from day 1 when the govt & Telstra were at legal loggerheads. Then they took govt to the cleaners over the NBN saga.

  • GwenMotherS
    Spider Mother Gwen (@GwenMotherS) reported

    @ClioAite Could be a nbn formating issue call ur provider and check something hasnt gone sideways with ur modems formatting or connection to the wider nbn network

  • jpvenga20579
    @JPVanga (@jpvenga20579) reported

    @jera_nichols @jackieaus @Starlink I'm Northern Beaches Sydney. The slightest change in the weather or HAARP signals - Chem Trails, all affect the signal which drops out as a result. It also drops out at 6.15pm EST most evenings. I run another NBN service in tandem as I run an internet based business from home.

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

  • Mezmarr
    Mezmarr (@Mezmarr) reported

    @NBN_Australia @NBN_Australia still no internet. Guess I'll just tell my work that you guys will cover the losses incurred by being down.

  • rakeau
    Rakeau (@rakeau) reported

    @alexjohnward @ianclarkeAU Separate discussion. The comment targeted NBN specifically. It’s wrong to say that NBN = Bad. It’s not that simple.

  • the_vocal_one
    The Opinionated Veteran (@the_vocal_one) reported

    @ianclarkeAU With today's technology, the NBN simply cannot compete with a wireless network like @Starlink, and that is unlikely to change in the foreseeable future... #Starlink has a LOT of advantages; completely replacing fixed networks is not one of them and won't be anytime soon.