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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 2 outage signals in the last 24 hours around Sydney, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 8:08 AM GMT+10.
  • 82% Internet (82%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 2% TV (2%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2145 , 2009 , 2038 , 2046 and 2040 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 44 minutes ago
Sydney Internet 22 hours ago
Sydney Internet 1 day ago
Sydney Internet 2 days ago
Sydney Internet 3 days ago
Sydney E-mail 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • kmichie13
    Michie Lab (@kmichie13) reported from Sydney, New South Wales

    @NBN_Australia Just a bit of communication would be helpful to know we are even on the list of problems?

  • romant
    roman tarnavski (@romant) reported from Sydney, New South Wales

    @ClaudeMandy @TimLonghurst @NBN_Australia we don’t need to go far to see a sensible separation of infrastructure and service provision - just across the ditch in NZ they’ve managed to preserve competition whilst investing in their country’s future

  • phazzles
    Phazzlcron Persei 8 (@phazzles) reported from Sydney, New South Wales

    Nbn is down

  • jonnodunger
    JD (@jonnodunger) reported from Sydney, New South Wales

    @NBN_Australia when is Ryde 2112 going to be back online? Second outage this weekend!

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    @emma__jayne14 @rdbarrett2525 Ain't that the truth......everything nice.....they have destroyed......NBN, NDIS, Aged Care, Services Personnel support, TAFE, Rats Tests......etc....etc

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

  • thomasrice_au
    Thomas Rice (@thomasrice_au) reported from Sydney, New South Wales

    Very few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.

  • johncskinner1
    John Skinner (@johncskinner1) reported from Sydney, New South Wales

    During the big storm yesterday our @NBN_Australia box blew. Not being repaired until 20th! Some people are on their 9th box. Repair times are random with some repaired today, tomorrow & next week. @stemplemanmp doing a great job trying to help us & prevent regular reoccurrences!

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    When it wasn't broken, whilst in Labors hands.....now it's a FD, so, overpriced & just a patchwork quilt.......how much has LNP actually spent, include the $2bn loan NBN did by themself 😡😡😠😠

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    The nbn is down

  • pelli_69
    Pelli69 (@pelli_69) reported from Sydney, New South Wales

    @NBN_Australia any updates on when service will return on Northern Beaches? Power has been restored but still no NBN?

  • StallionDuckx3
    Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • stevenandlizzy
    Steven (@stevenandlizzy) reported from Sydney, New South Wales

    @NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?

  • _marty_k
    Marty K (@_marty_k) reported from Sydney, New South Wales

    @Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.

  • Peter_Hindwood
    Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, New South Wales

    The #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    Another day, another nbn outage

  • sharon_longmore
    🖤💛❤️ Sharon Lee Longmore (@sharon_longmore) reported from Sydney, New South Wales

    @alvinfoo It’s still much the same in Australia with the ridiculous fibre to the node nbn instead of to the home. Our hopelessly slow speeds & that’s if you even have access to the nbn. That’s what our idiot cheapskate LNP govt have given Australia amongst a litany of costly failures.

  • leebailey11
    Lee Bailey (@leebailey11) reported from Sydney, New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    Morrison has stuffed the NBN......no service in flooded areas.....from day 1......when they promised to fix it.......WATFU

  • cbiggins
    Christian two jab 💉💉 (@cbiggins) reported from Sydney, New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • alexjohnward
    Nano is green money🥦 (@alexjohnward) reported

    @rakeau @ianclarkeAU I have wireless nbn, it's pretty bad but much better than nothing. Starlink would maybe be cheaper and better but I think the price will go up so not switching just yet.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @UrbanHubbard @TheLucidyn @Batman2242 A fibre network was a sound investment. It's the part of the #nbn that's actually profitable. But the libs killed the economics when they tried to reuse the crippled copper. Meanwhile Turnbull was investing in fibre rollouts in Europe

  • birdof_paradox
    birdof paradox (@birdof_paradox) reported

    @Olfella @FetchStep @Vikkik88 Australia's National Carrier should never have been privatised. Nor any of our other services infrastructure. Telstra was sold by, and the NBN ******-up by the Howard/Abbott/Turnbull govts (and Murdoch) so we could be ripped off and suffer the inferior services by private telcos.

  • bcg1976
    Not for you (@bcg1976) reported

    @BilsonhBilson The public can buy it if they want. It's a public company. I wouldn't with starlink cellular about tk come online. Just like I wouldn't have bought it's copper network off it for the NBN. How has that public turkey worked out?

  • harrypanopticon
    panopticon (@harrypanopticon) reported

    @SandyXiaotong For the fact that she had such a bloody big mouth on NBN and towards Malcolm Turnbull, she got awful quiet on NBN.

  • fairies4one
    iamfee (@fairies4one) reported

    @Batman2242 Our nbn network is a joke!

  • Prowerock1
    peter rowe (@Prowerock1) reported

    @Martywa467 @VoteLewko @Starlink NBN faults are dealt with via the telcos. After four cancelled appointments by NBN after Telstra said it was an NBN issue ( it was), I bought a Telstra 5G router and threw out the NBN box. I would prefer Starlink but it has a congestion charge in our area of $700.

  • MaximilPlan3t
    Max Revelation (@MaximilPlan3t) reported

    @GregNordo @AllBiteNoBark88 I just had another go with Optus. Literally no internet during peak hrs. Their NBN is unbelievably bad, even my business plan was dropping out 20 times a day. Aldi it is.....

  • Natho369
    Nathan 1974 (@Natho369) reported

    @VoteLewko @Starlink I have a fixed and a mobile Starlink and neither have let me down, the NBN & our mobile phone network on the other hand is the opposite.

  • ianattheherald
    IAN KIRKWOOD (@ianattheherald) reported

    @strangerous10 @AlanJMitchell_ Yep. And Canberra complaining about the privatised Telstra is like me selling someone a second-hand car and hitching about what the new owners did with it. I’m serious. And we should surely have enough computing power to know now how the sharemarket dabbling went for those “battlers” who bought Telstra shares as encouraged by the privatising PM John Howard. After taxes, accountants, inflation, fees & Telstra’s bad (or deliberate?) policy choices around the National Broadband Network, my guess would be: not that well. And speaking of the NBN, remember the smart nodding and talking heads saying we wouldn’t need this much capacity etc. Be a few archived interviews from that era that will not have aged well. The same equation repeats throughout history. 1. “This is ridiculous” 2. “It has some uses” 3. “We’ve always supported this! What are you talking about.” Progress moves by the death of generations, as much as by technology. My parents hated ATMs. Didn’t trust them. I don’t trust the thing I’m writing this on. Children now will one day look back on such antiquated things as hand-held devices and “wonder how people used something so clumsy”. Etc