NBN Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (3%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney, Parramatta, and Ashfield.

City	Problem Type	Report Time
Sydney	E-mail	3 hours ago
Sydney	Internet	19 hours ago
Sydney	Internet	2 days ago
Sydney	Internet	2 days ago
Sydney	Internet	3 days ago
Sydney	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Evan (@fictillius) reported 4 minutes ago from Sydney, New South Wales

  @p4ndr_ @NewtonMark @wibbly @NBN_Australia The business model they created was never going to build the network that was promised.

• 
  🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported 7 minutes ago from Sydney, New South Wales

  @NickRossTech @NBN_Australia WATFJ.....can't even provide a basic service now want extra for basic........still waiting for my fix....paying Telstra/NBN for 100 getting @ best 23.........they are "investigating"........🤔😁🤣🤣🤣

• 
  Shout it👇🏿Out 👇🏿 (@atrueblueaussie) reported 12 minutes ago from Sydney, New South Wales

  @GDixon1977 @cscviews Yeo connect your computer to your personal bluetooth hotspot on your mobile and send them the Data bill . We never needed NBN. defunct already .

• 
  Robert Hudson (@manaz_d) reported 13 minutes ago from Sydney, New South Wales

  To clarify - @NBN_Australia should not care what is encapsulated inside the layer 2 frames that pass over their network. Even if they were a layer 3 construct (so interested in IP transit), the contents of the packets they'd be responsible for should not concern them.

• 
  Evan (@fictillius) reported 17 minutes ago from Sydney, New South Wales

  @ajpalm NBN’s woes have mostly been the result of a bad business model from day one. That aspect has never been addressed by anyone either. That business model was never going to deliver the promised network

• 
  Kerrie Barker (@kezz78) reported 22 minutes ago from Sydney, New South Wales

  So I got my @NBN_Australia service installed today. The technician came within the designated time frame, was really nice and installed the cable way quicker than I thought he would. And now I’m getting 44mbps which is exactly 10x faster than what I had on adsl 🎉 @TPG_Telecom

• 
  Evan (@fictillius) reported 23 minutes ago from Sydney, New South Wales

  @NewtonMark @wibbly @NBN_Australia It’s been broken from the day it was conceived and was never going to deliver the network it originally promised. Everyone is caught up on blaming each other over the connection type while ignoring the massive elephant in the room.

• 
  Andrew (@bookman2805) reported 29 minutes ago from Sydney, New South Wales

  @NBN_Australia It would be nice if you can fix your crap internet service before you start charging ridiculous fees

• 
  Marquis d'Killara (@pfbt) reported 29 minutes ago from Sydney, New South Wales

  While gov’t bodies force more & more transactions online while offering no alternative, there will be many who will not be able to afford the NBN (some effing service .. not) @NBNAustralia

• 
  🔥₽๎ᝤᶒя ᶢ ᶃเ𐤄𐤄ᦳ𐌏ᠡ💧 (@p_terg) reported 29 minutes ago from Sydney, New South Wales

  @Kathblue @Telstra We had a grey box too. Our current internet is 100mbps through the Foxtel infrastructure. They’re using that same infrastructure to supply the nbn(tm) and I have just agreed to go with @telstra bc they could provide nbn(tm) with same service as current cable internet #winning

• 
  🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported 30 minutes ago from Sydney, New South Wales

  @vogrady2132 @GeorgeBludger If you can get 100....I pay for 100 but get 43 @ best.......NBN totally stuffed up by LNP Government with help from Murdoch......watch the cost taxpayers will pay to fix & LNP will walk away scott free

• 
  Tom Ragen (@TomRagen) reported 32 minutes ago from Sydney, New South Wales

  Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

• 
  James (@JamesMaccajim) reported 36 minutes ago from Sydney, New South Wales

  @RantRacing I live a few suburbs away had same problems it’s nbn messing with cables. I thought it was an old computer got a few new ones made no difference. Hard to even watch nsw replays last week.

• 
  Robert Hudson (@manaz_d) reported 37 minutes ago from Sydney, New South Wales

  @NBN_Australia @iTnews_au Start by un-breaking the existing failed commercial model then, rather than doubling down on the mistakes.

• 
  Evan (@fictillius) reported 37 minutes ago from Sydney, New South Wales

  @wibbly @NewtonMark @NBN_Australia Yep. Bursting costs the network nothing, just using existing capability when it isn’t being utilised.

• 
  Steven Bradley (@stevenbradleyau) reported 37 minutes ago from Sydney, New South Wales

  @NBN_Australia the NBN is down in my street can you please fix it, it’s been down for 2 days. Out of the 6 days we have had it I would say it goes down 35% of the time.

• 
  Leonard R. Gregory (@TheRobinsfromOz) reported 38 minutes ago from Sydney, New South Wales

  @trevorlong @EFTM That's the NBN problem ..... I'll be 100% wireless once the kids have left home. Cord cutting is the ultimate for me. On device VPN and I can then get it from anywhere in the world.

• 
  Evan (@fictillius) reported 54 minutes ago from Sydney, New South Wales

  @BDC8495 There is no issue. The CVC is an NBN restriction on speed even though there’s a gig interface in my garage

• 
  Leonard R. Gregory (@TheRobinsfromOz) reported 59 minutes ago from Sydney, New South Wales

  @EFTM @trevorlong They are 0 and 1 thats it. Just charge those who want streaming at a particular speed more. Thats what every other business in life does. Supply and demand sets the price. NBN is a flawed business model - thats more the issue.

• 
  🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported 60 minutes ago from Sydney, New South Wales

  @Triplejay58 Me2...I'm paying for 100 getting 43.....fttc bloody disgraceful LNP has broken our NBN

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Palmer (@TimCPalmer) reported 3 minutes ago

  @NBN_Australia Great news… but when will you properly fix the week long problem in Chatswood 2067 that is currently onto its 6th lengthy outage in a week?

• 
  The Meg 🦈 (@megrburgess) reported 7 minutes ago

  @NBN_Australia My issue isn’t with maintenance, I understand that needs to happen. We weren’t notified at all, which didn’t allow sufficient time to make alternative arrangements. Majority of people who are able to are now working from home & as our sole provider, you’ve massively let us down.

• 
  Dodo (@DodoAustralia) reported 7 minutes ago

  @SteveSeymour16 We definitely wish to connect you without delay too, Steve. Most nbn™ connections take 3 to 10 business days, although it can also be up to 20 days depending on the service available. Checking if you've raised an online ticket via My Dodo? - Gwen

• 
  MarksOutThere (@MarxOutThere) reported 9 minutes ago

  @Telstra Ouch. Was happy to migrate to NBN but they dont do relocation of phone socket, so they suspended my service to strong arm me into the $150 "Telstra platinum" charge to move the socket from the garden shed to the main living room.

• 
  Tim Palmer (@TimCPalmer) reported 13 minutes ago

  @NBN_Australia Your response neatly encapsulates the whole problem Rosemary. Of courseI have contacted my service provider each time (hours spent on hold). That achieves what exactly? What I want is accountable service from the network operator - you- and for the problem to be fixed properly.

• 
  Fina (@finaa) reported 13 minutes ago

  Abso horrendous service from @Optus @NBN_Australia still without internet a week after moving. Impossible to get through to anyone. Tech doesn't show up to fix it. How can I get this sorted asap pls?

• 
  Tim Palmer (@TimCPalmer) reported 13 minutes ago

  @NBN_Australia Your CIO speaks loftily about connected worlds but in reality her company won’t even connect with end users, preferring to hide behind retail service providers

• 
  John Wilson (@jamesdean0770) reported 13 minutes ago

  @SI11128711 @MrKRudd Rudd? Did nothing? Just handled the GFC very well. Tried on climate change, housing issues, NBN? Probably others.

• 
  dr stuff (@killamahjig187) reported 16 minutes ago

  @Telstra is there an outage I the 4160 area in Brisbane, can't connect to internet nbn.

• 
  Lady Leo (@Dunhacking) reported 17 minutes ago

  @SpudBenBean A few people on Twitter have reported those. I had some **** warbling on about the NBN on my landline today. My response: “NBN? Don’t talk to me about the NBN! Bloody thing never works, cuts out, runs slow. Always being upgraded but who would know?” Him: “Click.”