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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 6 outage signals in the last 24 hours around Sydney, including 6 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 19, 1:24 PM GMT+10.
  • 83% Internet (83%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)
  • 4% Total Blackout (4%)
  • 1% TV (1%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2145 , 2200 , 2037 , 2160 , 2142 and 2141 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Total Blackout 4 hours ago
Sydney Internet 5 hours ago
Sydney Internet 9 hours ago
Sydney Internet 10 hours ago
Sydney Internet 10 hours ago
Sydney Internet 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • saysroscoe
    Roscoe (@saysroscoe) reported from Sydney, New South Wales

    @edwardatport Were very safe here. While NBN doesnt work. Thats why HMAS Adelaide is still broken down. Can't read their smoke signals.

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    @isaacfloyd13 @PaulFletcherMP So another $480m spend on NBN.....an NB that they fkcd.....double what they said spend, 2years late & we are now 22 down the list WW....A total FU......overpriced, underspeed & full of spin

  • DianaRyall
    🌱 Diana Ryall AM 🌏🌈🇳🇿🇷🇼💧 (@DianaRyall) reported from Sydney, New South Wales

    We are a decade behind with fast internet. Do you trust the #LNP to fix the #nbn? If not, #PutLNPLast

  • Steph_Simmons89
    Steph the sarcastic sequin (@Steph_Simmons89) reported from Sydney, New South Wales

    My mum broke her femur on Wed, and my brother is a non board member of the NBN. These 2 pieces of info are important because today dad -annoyed the NBN is down at home- said to my brother, “it’s a good thing our healthcare system works better than our internet” and wow savage 💀

  • PeterBell7
    Peter Bell (@PeterBell7) reported from Sydney, New South Wales

    @HingertyTerry @Lucianne01 100% … all lip service & where’s it coming from ? unfulfilled projects Want to know what happened to the $500m Turnbull threw at it to “mates” Another NBN waste of O U R $$s

  • miracleboi
    Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • sacharules
    Sacha Fernandez (@sacharules) reported from Sydney, New South Wales

    @TPG_Telecom around 4:30pm my #NBN connection is not working at all! Twice this week we have lost connectivity. New year same issues of downtime….no fix today today and it’s a new provider on monday not good enough especially now that we’re predominantly wfh

  • lyng62
    Lyn (@lyng62) reported from Sydney, New South Wales

    9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

  • onebg
    Glenn Sargood (@onebg) reported from Sydney, New South Wales

    It's wonderful that @Telstra keeps acknowledging that there is a problem with my NBN service and fix it. I have reminisced what the old dial up services were like for long enough I am ready for the 21st century again.

  • AlpaB_
    Alpa (@AlpaB_) reported from Sydney, New South Wales

    @VodafoneAU how much longer is the NBN outage in Bondi going to go on for? It’s been out since around 3pm!!!

  • Jarrod_Gardiner
    Jarrod Gardiner (@Jarrod_Gardiner) reported from Sydney, New South Wales

    @VodafoneAU Is there an outage with NBN in Prairiewood 2176? NBN has not worked all day

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    My nbn has dataflow issues

  • yeoldeguildford
    Daniel Eastwood (@yeoldeguildford) reported from Sydney, New South Wales

    @Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

  • dgaust
    dg (@dgaust) reported from Sydney, New South Wales

    @troyhunt @home_assistant @Aussie_BB You'll probably need to turn on smart queues on your UDM Pro (I think I recall you have one of these). Otherwise the NBN policer will throw a fit on uploads and you'll get horrible upload results.

  • sydneyguy
    sydneyguy (@sydneyguy) reported from Sydney, New South Wales

    @Telstra My nbn not working

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

  • patdevery125
    Pat Devery (@patdevery125) reported from Sydney, New South Wales

    LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #kickthismobout

  • ELCA_Brett
    Brett Flower (@ELCA_Brett) reported from Sydney, New South Wales

    @NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...

  • GabertPhilippe
    Philippe (@GabertPhilippe) reported from Sydney, New South Wales

    @markhumphries TBH, although I think they delivered a terrible service for the install. at my house, I was happy to only pay $300 for the « actual » connection of my house. (work on the street, weatherproof boxes on the house, etc.). The overall process must have cost NBN more than $300.

  • mikeaubrey2
    🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, New South Wales

    Morrison has stuffed the NBN......no service in flooded areas.....from day 1......when they promised to fix it.......WATFU

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBlackWallaby
    Lucas | 🇦🇺 (@TheBlackWallaby) reported

    @australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?

  • Prowerock1
    peter rowe (@Prowerock1) reported

    @AvidCommentator I have abandoned NBN. Service is atrocious as it is mediated through the Telcos. You can’t get to an NBN tech directly. They cancelled five appointments made for me via Telstra saying not an NBN problem. But it was just like the other three times. Now have Telstra 5 G. So simple

  • CarmelFay
    Carmel Fay (@CarmelFay) reported

    @robb_j_m Starlink. Prior to that we had a satellite connection through the NBN in our rural area which was a bit of a nightmare. They brought in this 'fair use' clause that if you went over a certain amount, you'd get suspended, but it was never terribly clear if you were approaching your limit. It was a rolling limit. I don't know if they still have it. Probably. And then our plan, the larger one, was removed and we were put on some weird sort of plan that gave us no real allocation where we couldn't even watch youtube. Really shabby way to treat customers. Starlink is reliable, has good speeds and no limits on usage, and we never get throttled. It's about $135 a month, but we're happy to pay. We'd never go back to NBN.

  • ChrisSw1977
    Chris Swan (@ChrisSw1977) reported

    @QBCCIntegrity Happens with every big idea. NBN Snowy Hydro NDIS The list never ends with their stuff ups.

  • imdavo17
    Dave (@imdavo17) reported

    @TFyrd49376 @TobiSkovron Labor introduced the NDIS, LNP messed with it. Like a long list of things introduced by Labor, the LNP screws with it and we are forced to endure the **** show that follows. NBN? LNP screwed it so hard it cost 3x as much for inferior infrastructure.

  • charlie_mi53959
    Charlie ****** (@charlie_mi53959) reported

    @TheKouk Including child care, the ABC etc. is only the first bit of where you’re wrong. Even if you include them in your list, they don’t put a dent on white elephants like the NDIS, NBN, and not to mention all the lost tobacco reve— oh, I’m sorry, I forgot you were a retard. Carry on.

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • olwidula
    blank (@olwidula) reported

    @robb_j_m Outside the urban centres, $139 a month for Starlink. NBN for me was a slow and expensive skymuster satellite. Thanks Elon.

  • BaronPhilbert
    Philip Wall (@BaronPhilbert) reported

    Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?

  • Antking1966
    Antking66 (@Antking1966) reported

    @robb_j_m Not only that the NBN unbelievably has never made a profit