NBN

NBN Outage Report in Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000 and 2745.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Sydney, State of New South Wales 11/21/2024 05:10

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • anniepanannie Anna Josephine (@anniepanannie) reported from Sydney, State of New South Wales

    @NBN_Australia hi NBN. How do you organise an assessment of your NBN service? Aware of the fee, can not find how to initiate request!

  • dianainoz2 Diana (@dianainoz2) reported from Sydney, State of New South Wales

    @simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • PatMK13 PatTi MBTS (@PatMK13) reported from Sydney, State of New South Wales

    @Telstra We currently signed up with Telstra NBN. Now our phone hasn't been working for 3 days. Intetnet is dropping out on/off. Contacted tech support 132999 and got a link for text support. No one can help. Not even to set up a call forwarding.

  • PWB_inAus Paul Brooks (@PWB_inAus) reported from Sydney, State of New South Wales

    @moylecroft @bigjsl @NBN_Australia Biggest issue here on NBNHFC is occasional congested upstream. Once Foxtel and Bigpond are off their spectrum, that should pass too.

  • mikimarvel14 MikiMarvel14 (@mikimarvel14) reported from Sydney, State of New South Wales

    @Optus NBN down in 2230 area? No internet since 5am and still nothing

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS

  • Tommy_Rooster Old Mate (@Tommy_Rooster) reported from Sydney, State of New South Wales

    Anyone else near Gymea Bay lost NBN this morning. Apparently there is a major outage at South Granville but that’s nowhere near me...

  • JaneCaro Jane Caro (@JaneCaro) reported from Sydney, State of New South Wales

    Dear @NBN_Australia our IT support guy has fixed it. Apparently it was simply the technician who did (in Jason’s words) half a job. But thanks for getting back to me.

  • tbutson Tyron Butson (@tbutson) reported from Sydney, State of New South Wales

    @gabriellecj Same. Seven years of perfectly adequate internet. Switched to NBN and now experience almost weekly outages. Had an electrician look at it who said it’s a Telstra problem

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @oldlillipilli Worked for me too. I’m not privileged at all. And all so I could get onto nbn(tm). Maybe Jane could help me when that goes pearshaped?

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @RBJRON @ScottMorrisonMP Yep exactly the NP has destroyed our NBN.......slow speeds, outdated technology, over priced, and all thanks to LNP

  • jonp67 JP_2204 (@jonp67) reported from Sydney, State of New South Wales

    @trevorlong @Telstra 2204 NBN FTTB is down

  • CoffeeMumSwims JenAtHome (@CoffeeMumSwims) reported from Sydney, State of New South Wales

    @Telstra outage in Sydney ?? Nothing listed and yet NBN just dropped out.

  • JES081 Ray James (@JES081) reported from Sydney, State of New South Wales

    Congratulations to the @NBN_Australia for not working on a Friday night in Sydney. Complete, utter, incompetence! My ADSL was fine before I was forced onto this ****.

  • Dan_M75 Dan (@Dan_M75) reported from Sydney, State of New South Wales

    @bijlarchitect @NBN_Australia Try AussieBroadband. Customer service was exemplary. They worked with NBN to get tech to find and repair broken lead-in and service is solid as.

  • spiggothead Terry King (@spiggothead) reported from Sydney, State of New South Wales

    @NBN_Australia when connecting an FTTP service, what is the “normal” wait time between sign up and activation?

  • kaz_a_blanca Karen Barker (@kaz_a_blanca) reported from Sydney, State of New South Wales

    Hi @TPG_Telecom . Any reported @NBN_Australia outages in the Ashfield area? Mine has gone down.

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @NBN_Australia I have checked and it’s definitely a local outage.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaseomeara -jase- (@Jaseomeara) reported from Fenwick, State of Victoria

    @NBN_Australia why is it so difficult to get issues rectified? I’m stuck in a loop between you and @telstra. Two years on and our nbn is still slow. It shouldn’t be this difficult.

  • ACCAN_AU ACCAN (@ACCAN_AU) reported

    @amy_bainbridge @NBN_Australia @acccgovau Hi Amy, yes unfortunately this is one of a number of NBN scams that are circulating. NBN will never call consumers requesting personal information.

  • dwightwalker Dwight Walker (@dwightwalker) reported

    my @NBN_Australia is down in #Caboolture - calling @exetel and using #4G in mean time

  • MLolderandwiser Maria (@MLolderandwiser) reported

    @Telstra I have spent over an hour on your chat window waiting for my bill query to be fixed & no result. You have upped my NBN plan & charged me an extra $30. I did not ask for or give my consent to this new high speed planPlease fix, I’m not going to waste my time calling you.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @HenriMcAlister Hi Henrietta, not good to see that you've been having issues with your service. If you haven't already, please contact your provider so they can assist you with troubleshooting. Regarding the call you received, please note that nbn is the wholesaler of the network. 1/2

  • jessicaajb Jessica Bate (@jessicaajb) reported

    @BelongAU we have been waiting on a call back as we are moving house next week and don’t have NBN in the new place. This is becoming urgent as we need a service when we move in. Can some please contact me?

  • HenriMcAlister 💧Henrietta McAlister (@HenriMcAlister) reported

    @BigVapingNunga @NBN_Australia Its definitely a scam. The number they came in on is not connected. I wonder how they knew i had issues. @NBN_Australia do you know?

  • bioweapon17 bioweapon (@bioweapon17) reported

    @AlboMP U really are stupid! Remember your last stupid idea NBN! Let’s not Fck u again

  • BigVapingNunga Jude (Sewer Rat) Nunga (@BigVapingNunga) reported

    @HenriMcAlister @NBN_Australia It's a scam, unless you actually ring your provider no one is going to call regarding nbn issues, if you ring nbn they tell you to talk to your provider. Delete and block the number, and whatever you do, DON'T give them passwords or allow remote access, it's a SCAM.

  • EricMcFadyen Eric McFadyen💧just sewer rats and water bears.🐀 (@EricMcFadyen) reported

    @PhilCygnus Absolutely no idea on running a country, an economy or a justice system. They treat refugees as criminals irrespective of whether they are children, or born in Aust. Don’t know how to manage covid, the environment or NDIS or NBN. Privatisation is their only policy and fossil fuel