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NBN outages and service status in Sydney, New South Wales

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Full Outage Map
  • NBN generated 3 outage signals in the last 24 hours around Sydney, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 21, 10:01 AM GMT+10.
  • 87% Internet (87%)
  • 8% Wi-fi (8%)
  • 5% E-mail (5%)

The latest reports from users having issues in Sydney come from postal codes 2000 , 2145 , 2170 , 2131 , 2122 , 2009 , 2038 and 2190 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Wi-fi 9 hours ago
Sydney Internet 9 hours ago
Sydney Internet 23 hours ago
Sydney Internet 2 days ago
Sydney Internet 4 days ago
Sydney Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • stevenandlizzy
    Steven (@stevenandlizzy) reported from Sydney, New South Wales

    @NBN_Australia service is down in Lane Cove NSW despite the outage website saying it is up. What’s the process to fix it?

  • leebailey11
    Lee Bailey (@leebailey11) reported from Sydney, New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • TonyThefathippy
    Tony Thefathippy (@TonyThefathippy) reported from Sydney, New South Wales

    Hey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont

  • Steph_Simmons89
    Steph the sarcastic sequin (@Steph_Simmons89) reported from Sydney, New South Wales

    My mum broke her femur on Wed, and my brother is a non board member of the NBN. These 2 pieces of info are important because today dad -annoyed the NBN is down at home- said to my brother, “it’s a good thing our healthcare system works better than our internet” and wow savage 💀

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @DoctorKarl So sad that NBN is a fail completely system, rather than a Failsafe system.

  • jonnodunger
    JD (@jonnodunger) reported from Sydney, New South Wales

    @NBN_Australia when is Ryde 2112 going to be back online? Second outage this weekend!

  • ColinJPettitt
    𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, New South Wales

    @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

  • thomasrice_au
    Thomas Rice (@thomasrice_au) reported from Sydney, New South Wales

    Very few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.

  • matthewjonespga
    Matthew Jones (@matthewjonespga) reported from Sydney, New South Wales

    @Telstra if my NBN is down why isn’t my 4g backup working? Have re booted, blue lights on??

  • sachi_sam
    sachi (@sachi_sam) reported from Sydney, New South Wales

    @TPG_Telecom No NBN in Rockdale/Carlton area ??? Can someone from @TPG_Telecom let me know why I am experiancing an outage for last 24 hrs now.

  • AnthonyClarkAU
    Anthony Clark (@AnthonyClarkAU) reported from Sydney, New South Wales

    @gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.

  • vikrammann76
    Vikram Singh Mann (@vikrammann76) reported from Sydney, New South Wales

    @NBN_Australia @AustralianOpen You guys are the worst to deal with no way you should be involved in any national events

  • skylxrksays
    SKYLXRK | @liammarsters@aus.social (@skylxrksays) reported from Sydney, New South Wales

    A circuit breaker got tripped that killed everything but the lights and I’ve never been happier to have my critical network infrastructure running on the light circuit, no fighting with NBN handshaking for this guy at 11:30pm 😌

  • ShuZelin98
    Linzeshu (@ShuZelin98) reported from Sydney, New South Wales

    @AGLEnergy NBN internet has been down for a whole day, any idea when it will get fixed? 🫠

  • patdevery125
    Pat Devery (@patdevery125) reported from Sydney, New South Wales

    LNP Plans to date: Failed NBN, Failed Murray/Darling, Sports Rorts, Carpark Rorts, Leppington Triangle Rort, Aged Care, Quarantine, Vaccine Procurement, and the doozy - Net zero “as soon as possible”. Now? “Follow the National plan!” LNP: Planning To Fail #insiders

  • PeterBell7
    Peter Bell (@PeterBell7) reported from Sydney, New South Wales

    @JJKALE2 I love PK .. reflects how tired we are of comparing our **** show with another country This cruddy government NEVER compares us to OECD when languishing at the bottom social reforms, pensions NBN etc

  • jrbrown48_brown
    Raymond Brown (@jrbrown48_brown) reported from Sydney, New South Wales

    @NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help

  • yvonnewallbank
    yvonnewallbank (@yvonnewallbank) reported from Sydney, New South Wales

    Wow, NBN guys went to the pit to fix a non-existent problem and we have been down since! Amazing work from the most inefficient company I know. Old saying: if it ain't broke don't fix it!

  • KateWarren82
    Kate (@KateWarren82) reported from Sydney, New South Wales

    @NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • mitchell_costin
    Mitchell Costin (@mitchell_costin) reported

    Who else is experiencing **** internet speeds after 7pm? By 10 pm it's almost impossible to get pages to load up and and have a smooth social media experience. Bloody diabolical. I'm on the verge of ditching the NBN and going Starlink. 😠😠

  • PeterLeversha
    Peter Leversha (@PeterLeversha) reported

    @Johnuh9d @AvidCommentator The NBN is expensive crap. The NDIS has turned into a complete rort. The GFC was an American housing crisis that had very little to to do with us. The pandemic was an over reaction. They've blown the lot. Money wasted with zero return on investment. Both parties are responsible for this mess and all I see for the future is higher unemployment and a low currency. It's going to be a double whammy. We are already in a per capita recession. The country needs some serious reform and it needs it right now..

  • LNPvoterfail
    Never vote LNP. (@LNPvoterfail) reported

    @GusLefty The LNP let the NDIS run away. Deliberately in an attempt to make it unsustainable and shut it down. It's what they do. Medicare. NBN. Veterans. Robodebt.

  • Paradoxa18
    Paradoxa (@Paradoxa18) reported

    @CC68891975 @SistaRuthDOPD those of us who live where the threat is real now face summer without even basic telecommunications 4G's terrible Telstra contractor trying to fix landlines, out for more than a month, agreed VicEmergency requires data on just for alerts no nbn no wifi hope the new system works

  • LCHF_Matt
    LCHF Matt (@LCHF_Matt) reported

    NBN is $75 for 25 Mbps and is constantly causing me problems.

  • MarkA5859
    Mark A (@MarkA5859) reported

    I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

  • AbbieXAcc
    Abbie 🇮🇱🇺🇸 (@AbbieXAcc) reported

    @Avichaivegas @JakeTurx NBN is such a waste. I am here for 30+ years and seen so many Americans who moved to Israel without any aid from any group (before NBN) who due to finances were forced to leave after learning the language, building businesses, having kids, etc. NBN wouldn't help any of them!

  • GBH0100
    Gregory Briscoe-Hough (@GBH0100) reported

    @samstrades But he did deliver the NBN ( no bloody network) so well too!

  • bluebristolian
    Spiderbloke 🇦🇺🌸 (@bluebristolian) reported

    I told people when the Krudd had his NBN brain fart that it would be a colossal waste of money and that the future was wireless, and people told me I was being stupid. I remember the French government and their massive white elephant the Minitel system. Same government stupidity, every single time.

  • Mezmarr
    Mezmarr (@Mezmarr) reported

    @NBN_Australia @NBN_Australia still no internet. Guess I'll just tell my work that you guys will cover the losses incurred by being down.