NBN Outage in Sydney, State of New South Wales

Did anyone’s @TPG_Telecom’s NBN ago down in Potts Point / Rushcutters Bay / 2011?

@Telstra Yes NBN stuffed it up. They put our cable in the wrong port, or the other way around. Either way, it's fixed now, and your company didn't fix it. I still have an outstanding fault when I called the automated message 10 minutes ago. I need my account closed. Mobile to remain ...

@Aussie_BB I’ll have to call in later, but you definitely have the updated email as I’ve been getting invoices there for many months now. Is there a separate system that sends out the NBN outage notification that doesn’t just use current email on file?

@Aussie_BB hey folks, just got an email about an NBN outage, but it went to my old email address. Can you check to see if there’s somewhere in your records that may not be updated? Invoices & other emails have gone to the right spot, just this outage notice is misdirected.

@domnixon1984 @Internode @nbn I am going through this same mess at the moment. So poor. I understand things got wrong but the whole customer service process is a mess, I'm furious!

So tired of intermittent slow nbn

NBN down...

@DianneCostin NBN had been down 3 hours here. #LNP 101

@DoctorKarl So sad that NBN is a fail completely system, rather than a Failsafe system.

@Stella_Cluster @DoctorKarl Once you are on NBN,(basically everything) , no power,no phone. Solution is to add back up power where the premiss connects to the network apparently.

We are a decade behind with fast internet. Do you trust the #LNP to fix the #nbn? If not, #PutLNPLast

Nbn is down

@ssharwood @NBN_Australia I would never expect to see anyone look at Telstra's horrible service system, and then set out to copy it but intentionally make it worse. But here we are. Related note: still no NBN connection in my new place...

Hey Telstra, what’s going on with the NBN services in Sydney Inner west? It’s been down for quite some time?? @Telstra #NBN

@isaacfloyd13 @PaulFletcherMP So another $480m spend on NBN.....an NB that they fkcd.....double what they said spend, 2years late & we are now 22 down the list WW....A total FU......overpriced, underspeed & full of spin

The technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.

The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.

Hi @Telstra. My internet has been down for 3 weeks. The @NBN tech was a no show for the first appointment. Just had an SMS scheduling another appt for tomorrow. The @Telstra faults operater in Australia just hung up on me. If I ran my med practice that way, I would be in jail.

@adamajacoby @davejeffress82 Me2....what has he got to do to wake Australians up.....rorts, cheats, lies, hides, bullshits, announces, robodeaths 2200, NDIS totally stuffed up, NBN, Sub stuffup, $4+bn payment to France.....the list is endless....and still people "support" his band of crooks & misfits

Forced to pause my subathon. Internet has dropped 17 times in 12 hours, it's actually impossible Hopefully the tech tomorrow can fix that part he knows is damaged since @NBN_Australia wouldn't replace it last week when he told them it was a problem- I'm really sorry everyone

@MissDissentEats @NBN_Australia Optus wireless broadband - unlimited plan $59 per month - never had a problem with it. 3 laptops, 1 TV, iPads and mobile phones. Multiple devices streaming at the same time and never an interruption

@JonesHowdareyou The NBN is so slow. The LNP really stuffed that whole visionary project up.

@NBN_Australia I'd really like some help getting this fixed instead of "it works on our end". Dropping out 15+ times a day isn't working especially when the technicians know what's wrong and want to replace it

@CalSauer @rohancct @realCarrickRyan Worlds strongest post pandemic economy, trade surpluses, secure borders, defence funded properly. Every vital service funded above 2013 levels. Not leaving badly designed & Unfunded thought bubbles like NBN & NDIS when you leave office doesn’t mean you’ve not achieved anything.

@Joshx Dont listen to the reviews most of those were from 2017 when they first started or they are on other types of NBN which they don't have access to the fast nbn like me and you trust me try them and leave if u dont like em no contract nothing to lose. Full aussie support 24hr

@Optus if there nbn issues in bulleen vic 3105? Had trouble from about 4pm with on and off connection.. I have reset nbn box and router same issues

@its_Aidos1 Honestly, when I was dealing with TPG during 12/21-3/22 I had the same issues over and over. I took out two accounts; one for home and the other, my investment property. Both modems did not work and 10000 phone calls later on top of NBN no-showing 3 times, I went elsewhere.

@RoadknightThe My optus nbn modem died and after a few chats was sent a new upgraded one at no cost plus $25 credit and 25gb on my mobile for the inconvenience. Very happy with their service.

@RoadknightThe Mate , log on to Telstra website , there is a complaint portal , fill that out , complain , say you have a sick person there & trust me they will get back to you really quickly , you may even speak to an Australian ! Are you on the NBN ? need to know