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NBN Outage Report in Sydney, New South Wales

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000 , 2144 , 2145 , 2040 , 2160 , 2049 , 2137 and 2200 .

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Sydney, New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 7 hours ago
Sydney Internet 2 days ago
Sydney Internet 2 days ago
Sydney Total Blackout 2 days ago
Sydney Wi-fi 2 days ago
Sydney Total Blackout 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • thepatrick
    Patrick Quinn-Graham 🏳️‍🌈 (@thepatrick) reported from Sydney, New South Wales

    Oh good. Yet another 9 hour outage window for “scheduled maintenance” where the notification arrives after the internet has already gone down. Sure would be nice if @NBN_Australia didn’t do maintenance during the hours most people work.

  • fictillius
    🦠 Evan (@fictillius) reported from Sydney, New South Wales

    @ajpalm Nearly all the users I support are on the NBN and across all the fixed technology types. A few were on ADSL and we’ve moved them across to NBN. HFC has some known issues that need fixing but that’s an organisational problem not a problem with the technology.

  • ImogenWrites
    IMO-ten Joe (@ImogenWrites) reported from Sydney, New South Wales

    Sorry folks, the NBN has failed me once again and the internet is down. More AC later.

  • JohnLutge
    John Lutge (@JohnLutge) reported from Sydney, New South Wales

    @gabriellecj The technical explication is because the NBN is shit.

  • hitinman
    Just Davo (@hitinman) reported from Sydney, New South Wales

    What gets me about the #NBN is they are totally unaccountable for any problems. Always the service provider. And if you get a Tech to call they are incompetent and do nothing. I will go to the node, and are never seen again. Well done LNP you have done well in screwing the place.

  • hitinman
    Just Davo (@hitinman) reported from Sydney, New South Wales

    Trouble is with this #NBN SHITTING ITSELF constantly. My daughter relies on it for her Animation work. Having to use her phone as a hotspot is costly and slow. And they want more to work from home. Bet it's going real well... Not.

  • Nick_Billingham
    Nick Billingham (@Nick_Billingham) reported from Sydney, New South Wales

    @playswithf1re @NBN_Australia What an absolute joke of a network

  • _MaverickGeorge
    G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, New South Wales

    @Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.

  • hitinman
    Just Davo (@hitinman) reported from Sydney, New South Wales

    Well we had #NBN For all of 5hrs and 20mins today after a 24hour drop out. Losing count on service disruptions now. Provider cannot or will not resolve with #NBN #Aussiebroadband.

  • fictillius
    🦠 Evan (@fictillius) reported from Sydney, New South Wales

    He is correct. NBN was broken the day it was conceived.

  • ConZ0503
    ConZ (@ConZ0503) reported from Sydney, New South Wales

    @Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help

  • DeanCal
    Dean O'Callaghan (@DeanCal) reported from Sydney, New South Wales

    @Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • Nick_Billingham
    Nick Billingham (@Nick_Billingham) reported from Sydney, New South Wales

    @NBN_Australia Well. I have a 50mb fiber to node connection via commander and I can’t do effective video and screen sharing Webex conferences with my customers. Tell me why and fix it would make me happy

  • VasquezMcWong
    Democracy Manifest (@VasquezMcWong) reported from Sydney, New South Wales

    @EVERALDATLARGE It was always going to be shit with the commercial model and nulber of POIs. Turnbull added an extra dimension of shitness by insisting on reusing dilapidated access infrastructure... at least Rudds shitful NBN concept had some scope for upgrades.

  • jayohaychen
    john foster (@jayohaychen) reported from Sydney, New South Wales

    Hey @NBN_Australia I hope no one removes your internet connection today without letting you know in advance. That would really be unfortunate. A 9.5 hr outage on a Friday would kill productivity.

  • phazzles
    OnlyPhazz (@phazzles) reported from Sydney, New South Wales

    I really would like one day where the NBN does not have an outage

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @NBN_Australia I think I will skip this cycle, thanks anyway. I am done trying to help.

  • thepatrick
    Patrick Quinn-Graham 🏳️‍🌈 (@thepatrick) reported from Sydney, New South Wales

    Not sure if Aussie Broadband or NBN don’t understand what scheduled means, but my definition is that 10 minutes after an outage begins is definitely too late to call it scheduled.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CitizenVoltaire
    Voltaire (@CitizenVoltaire) reported

    Exited my short SPI a point from the low today, the first time I've day traded in yonks as I'm waiting for a NBN techy to fix a dropout problem. The internet problem has now stopped (of course) so no problem will be found.

  • DvnoVFX
    TM Dvno (@DvnoVFX) reported

    holy **** i get nbn next week

  • paws_biggie
    BiggiePaws (@paws_biggie) reported

    @7NewsMelbourne @rochelleebrown1 7 news has always been ******* garbage nbn for the win

  • 30_to_40olives
    mads dikkelsen (@30_to_40olives) reported

    @NBN_Australia It's fttn. It's slow, it's unreliable, the line has needed repairs multiple times, it's unfit for service, and nbnco thinks it's funny to quote thousands of dollars for an fttp upgrade when properties <50m away have fttp connected

  • RichieBlackAu
    Richie Black (@RichieBlackAu) reported

    @Internode Connection has dropped and no outage over on NBN co. Green lights going from 1 through to 4 and not connecting.

  • Victastacks
    𝕍𝕚𝕔𝕥𝕒𝕊𝕥𝕒𝕔𝕜𝕤🇦🇺 (@Victastacks) reported

    @NBN_Australia @GoblinCaveTV We want fttp like we were ment to get, not this fttn crap.

  • tingeling_au
    🔔- Tingeling -🔔 (@tingeling_au) reported

    @NBN_Australia @TurnbullMalcolm The NBN is a load of dysfunctional rubbish, who would put up with its stop and start so called service, if it was anything else? Imagine a car announcing its about to stop in the middle of a trip, it would be laughable if it wasn't so infuriated.🤬

  • seawazzacazza
    SeA Wazza Cazza (@seawazzacazza) reported

    @macsween_prue @australian Cause selling Telstra was such a great idea you know how Labor had fix it by creating the NBN to replace Telstra management of public assets work out well didn’t it

  • kgunzer
    Kru Gunzer (@kgunzer) reported

    @NBN_Australia Physics... My question is, if the game server cannot be licensed in AU or any region in Oceana, how can the NBN help mitigate the physics of distance?

  • HumanTestSample
    John Alexander (aka. Crash Test Dummy) (@HumanTestSample) reported

    It's 5:30am, I'm halfway through my first conference call for the year with a global audience and my HFC @NBN_Australia connection drops out AGAIN. It's sad that @NBN_Australia don't classify a fault until it's 5 dropouts per day. A dropout means a 5 minute min. outage. #fail