NBN Outage in Hornsby, State of New South Wales

@Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

@Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

@Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

@IanSyson @DavidHenning86 NBN is in trouble then 👍🏼

Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

@NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

@bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!

@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

@Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

@bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.

@AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.

@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

@superloopnet is there a current outage? Lost NBN FTTC here in NSW (Penrith)?

@kate6063714 @xskinn I used to work behind the bar in a theatre. When our IT went down (thank you Tony Abbott for the NBN), young staff asked what do we do now? “Keep serving the customers with cash, service is more important than a stuffed up stocktake, we can’t NOT serve 2000 patrons”

@NBN_Australia any updates on the HFC outage in Ryde NSW? It’s been two days now

@IBloodyLuvRugby @Telstra Unhelpful? It’s the worst bloody company to deal with. That stupid text crap, 4 hours on it one time, 1 x 40 minute phone call ans 2 x visits to stores to cancel NBN. Useless

I know I know, another complaint about @NBN_Australia ... but what all those extra billions, why can’t they sort out infrastructure issues quicker than 1 MONTH? their website says i should have access. False advertising

Watching the final episode of #SomewhereBetween and my stupid NBN keeps cutting out and I just want to see the end coz the suspense is killing me, but I never want it to end cos it's so good so maybe my NBN connection is just trying to help... @DevonESawa

@Telstra Wait for nbn they said, it's going to be so much better they said. I mean your consistent I'll give you that. But only consistent at being the worst I'm afraid. Man I feel like anyone could do a better job than y'all.

You know @NBN_Australia is bad when you only use 4G inside your home

@VodafoneAU My WIFI at home has problems. This is the 3rd time in less than 6 months. The NBN technician was supposed to come last Thursday, didn't show up. Will be here this Thursday. If you people keep stuffing up,I will switch to @TelstraAU Telstra Australia.

@ScottyFromMktg I thought ya NBN was down too?

@snowycats @Therese_Rein I'd get rid of foxtel. But my nbn is ****. So slow and drops out all the time. Have to get nbn to come out 3-4 times a year, when it breaks down entirely.

@mozdemir_au That's really not good to hear, Mehmet. Please stay in close touch with your service provider, as soon as any updates are available your service provider will be notified directly by our nbn support team. 1/2

@SkyNewsAust @DanielAndrewsMP Hysterical all the ppl saying where is the money coming from are mute about $50B overspend on submarines, $80m for imaginary water, land purchase at 10 times the value, double the NBN price with 5th rate solution or Corman jetting around Europe in a private jet paid by us