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NBN outages and service status in Canberra, ACT

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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NBN Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • VernVerass
    Verner Verass (@VernVerass) reported from Canberra, ACT

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • MarkAyres_
    mark ayres (@MarkAyres_) reported from Canberra, ACT

    Somebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @czuio @NBN_Australia @Deborah_ONeill I could see no reason why it couldn't for exactly the point you make. You could also simplify it and include a UNI-V like port for a voice service (VoDSL) and a simple diagnostic page to indicate line sync etc. @NBN_Australia need to consolidate the end point to simplify it

  • VK1MIC
    Wade (@VK1MIC) reported from Canberra, ACT

    NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn

  • Lindday8
    Lindsay (@Lindday8) reported from Canberra, ACT

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • BeCarbin
    Bernadette Carbin (@BeCarbin) reported from Canberra, ACT

    @AusIndiMedia Your NBN couldn’t be that slow could it??

  • RossStewart14
    🇦🇺Ross (@RossStewart14) reported from Canberra, ACT

    @Floatdownriver I get this call roughly every second day. It is a computer generated voice and it's a #SCAM .I've had NBN for about 2 years. Just hang up.

  • drdavebond
    David Bond (@drdavebond) reported from Canberra, ACT

    @RodericChambers I think they must have the #NBN here, the network is somewhat slow

  • AlexDunnin
    alex dunnin (@AlexDunnin) reported from Canberra, ACT

    @DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @delpjm @sando88 @Snow_Crash @WirelessDuck @NickRossTech @NickITGuy @Kynes3 @boyter @playswithf1re @BrowntownBrew And the lower density and further reach requirements for Australia is the REASON to use last mile deep fibre networks. If I had a dollar everytime I had to defend that stupid excuse ...#nbn

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    If I was NZ I would do the same thing! Rub our lazy Au Netflix binging faces in the fact we settled for a third rate access network #nbn @MRowlandMP @SenatorFifield @AUSenator

  • Ian__P
    Ian (@Ian__P) reported from Canberra, ACT

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @sulrich70 @NBN_Australia @Deborah_ONeill If @NBN_Australia took a more risk managed approach with MTM design they should have gone with a connection agnostic endpoint. It would solve so many of this issues with renters and those that move around. Once again KISS was ignored #nbn

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJawnzz
    The Jawnz 🇦🇺 🇺🇸 ✝️ (@TheJawnzz) reported

    @aussi3dutchman @robb_j_m I did. It was in my pocket all along. For an extra $100 per year. I can have 120mb/s anywhere I go. Cancel your NbN. It’s a scam. 👍

  • ScarabOfficial
    Scarab (@ScarabOfficial) reported

    Wow... #Starlink have dropped their price to around 1/10th of what it was, to try to attract customers in Australia, who are mainly, of course, on the #NBN. And for the first four months it's even cheaper than that, during their current promotion. Just a shame it's so slow.

  • BrowntownBrew
    Cdbrown (@BrowntownBrew) reported

    @DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.

  • Bulldogs5711
    Bulldogs57 (@Bulldogs5711) reported

    @MarkoMatvikov How ? Debt is down They are fixing NDIS Inland rail NBN Robodebt Not sure what you want to do about Snowy & AUKUS. And $1.2 T debt won’t disappear. It’s inherited. LNP / ON are calling to increase defence.

  • aukuschampion
    Candace Tomlinson (@aukuschampion) reported

    @EnergyWrapAU That’s okay, the NBN is the most expensive internet on the planet. The NDIS is the most expensive support scheme for disabled people on the planet. But Australians can afford it! Can’t you? Journalists surely can, why else wouldn’t they complain?

  • Michael44814776
    Michael Brennan (@Michael44814776) reported

    No, nbn has cost far more due to LNP. LNP original costing: Promised $29.5B (2013 election); revised to $41B in Strategic Review. The evidence is that in the caucus , as detailed in Turnbull’s book, Abbott simply wanted LNP to be contrarian about nbn. They stopped the fibre rollout and replaced it with copper. At the time, LNPs message that nbn would go over budget was favoured due to a complicit media. For instance, when the ABC science editor did a comprehensive comparison between labour’s FTTP and LNP copper, the report was spiked until after the election, due to ABC management wanting to appease LNP. Then, under LNP, ABC did not have a science editor. Consider the subsequent dearth of reporting by ABC in following years about the biggest infrastructure project ever. Consider that Turnbull appointed a former business associate to be chair of ABC whilst a Director of NBN snd whilst a ceo of a supplier to NBN with a $100m contract for design and fabrication of copper based distribution boxes, which have subsequently been removed. So there is no surprise that the public were force fed the line that all that glitters is copper. The reality set in when the deterioration of the copper network became apparent to punters. The cost of NBN is now at approx $50B with $54B to 2030 to due to the replacement costs of LNPs copper systems with fibre. So Abbott and Turnbull cost the country many billions not to mention the years of misery and lost productivity by prolonging the copper network.

  • BaronPhilbert
    Philip Wall (@BaronPhilbert) reported

    Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @un1v3rs3135 @robb_j_m i'm on slightly more expensive starlink plan, rural village, get 240 mbps down and much faster uploads than fixed wireless nbn for just $9 a month more than i paid for the unstable NBN. has dropped out once for 7 mins in very heavy rain over the last 5 months.

  • zagundo
    zagundo (@zagundo) reported

    @NBN_Australia can we please get an update on the ongoing outage affecting Paddington, NSW, 2021? Has been over 24 hours now.

  • Chyoung1
    Chris Young (@Chyoung1) reported

    @SandyXiaotong Don't ever forget the NBN.....this fool decided that fibre to the house was stupid and uses old phone lines.....some people experienced dial up speeds! It's still be worked and now over $50 billion!