NBN Outage Report in Canberra, Australian Capital Territory
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.
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Stephen Collins
(@trib) reported
from
Canberra, Australian Capital Territory
@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.
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CtlAltDel
(@Ctl_Alt_Del) reported
from
Canberra, Australian Capital Territory
Crap NBN #PromiseOfAustralia
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Garth Morrison
(@garth_morrison) reported
from
Queanbeyan, State of New South Wales
@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
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Allan Behm
(@Mirandaprorsus) reported
from
Canberra, Australian Capital Territory
@mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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alex dunnin
(@AlexDunnin) reported
from
Canberra, Australian Capital Territory
@DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn
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💧 Elias Hallaj
(@Elias_Hallaj) reported
from
Canberra, Australian Capital Territory
Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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The Grumpy Gamer
(@TheGrumpyGamer1) reported
from
Canberra, Australian Capital Territory
I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Zalika Rizmal
(@Zalika_R) reported
from
Melbourne, State of Victoria
@TPG_Telecom @NBN_Australia after a bunch of outages just days ago, the NBN is down again in Clifton Hill. NBN status says no outage.
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Chris-top-her
(@Cp_phillips1990) reported
@Optus i have been trying to get nbn and Home Phone reactivate for 4 hours. I've been on the phone to technicians going around in circles with no help at all. Done every step, every troubleshoot, everything, yet I always get the same reply. What's going on?
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GTSW1FT 🇺🇦
(@Gtsw1F) reported
@__negg The person who screw up the nbn network
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Cdbrown
(@BrowntownBrew) reported
@gk647 @Watsonstroops1 @EthNick_ NBN created a bunch of new plans with lower uploads and priced cheaper so the ISPs migrated most people across or increased the prices of original plans. The result of low revenue and high maintenance costs of the copper in the network
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TPG
(@TPG_Telecom) reported
@telip1977 Hi, your service is part of unplanned network outage in ROWVILLE area and according to an earlier update, nbn has requested a technician to attend the site and investigate further. An update will be communicated once an ETA is available.
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Keira☁️
(@Keirashley) reported
Honestly @AGLEnergy is the worst company I have ever had the misfortune of dealing with. Haven’t had operating nbn for about 3 months now, have complained daily and haven’t received a single response to assist. Call centre is only open when im at work. Seriously stay away!
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💧Alex Mandl
(@AlexHMandl) reported
@NBN_Australia My NBN service is rubbish. Telstra is my provider. FTTN is a band-aid and what I really want to know is when you will get FTTC at the very least and FTTP into my neighbourhood. In fact, my street. The only information currently available is whether it is there or not.
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A D Morgan
(@A_D_Morgan) reported
@NBN_Australia nbn service is out again today in the Huon Valley in Tas, seems it has been not operating more than operating since last December. Perhaps the board could get their snoots out of the brandy balloons long enough to actually address this instead of applying bandaids
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A D Morgan
(@A_D_Morgan) reported
@NBN_Australia Khan, that’s your box right there. Your box indicating the non-existence of a service. Your position of employment appears to not even amount to indicating a fault to those who work to provide a service.
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TPG
(@TPG_Telecom) reported
@telip1977 Hi, nbn is investigating an unplanned network outage in your area. Our Network Engineers are currently performing remote troubleshooting and will provide an update when new information becomes available. TPG apologises for any inconvenience this may have caused you.