NBN outages and service status in Canberra, ACT
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Full Outage Map
- NBN generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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NBN Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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🇦🇺Ross (@RossStewart14) reported from Canberra, ACT@Floatdownriver I get this call roughly every second day. It is a computer generated voice and it's a #SCAM .I've had NBN for about 2 years. Just hang up.
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Technorants (@Technorants) reported from Canberra, ACT@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
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Ian (@Ian__P) reported from Canberra, ACT@ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.
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Technorants (@Technorants) reported from Canberra, ACT@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
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Bridget Tilley (@bridgettilley) reported from Canberra, ACTHi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Travis (@TravGee1980) reported from Canberra, ACT.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
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Christian Lindsay (@DesignLindsay) reported from Canberra, ACT@NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit
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Stephen Collins (@trib) reported from Canberra, ACT@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.
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Adam (@sargentsarto) reported from Queanbeyan, New South Wales@mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.
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Technorants (@Technorants) reported from Canberra, ACTHey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago
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Technorants (@Technorants) reported from Canberra, ACT@NerdyNigel @AfraidOfWidths @SenatorFifield @SteveAustinABC @AUSenator @TurnbullMalcolm @NBN_Australia Maybe he is one of the 5% with a dodgy modem 😂🤣 - suspect the Modem firmware is the least of @NBN_Australia problems, but I bet they spent a shitload of resources to come to the same conclusion we have had for the last 7 years.. that MTM will burn money in maintaince. #nbn
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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Lindsay (@Lindday8) reported from Canberra, ACT@Telstra NBN speed slow and dropping out in Flynn act is there issue
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💧 Elias Hallaj (@Elias_Hallaj) reported from Canberra, ACTAustralia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
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David Bond (@drdavebond) reported from Canberra, ACT@RodericChambers I think they must have the #NBN here, the network is somewhat slow
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Technorants (@Technorants) reported from Canberra, ACT@jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes
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Technorants (@Technorants) reported from Canberra, ACT@delpjm @sando88 @Snow_Crash @WirelessDuck @NickRossTech @NickITGuy @Kynes3 @boyter @playswithf1re @BrowntownBrew And the lower density and further reach requirements for Australia is the REASON to use last mile deep fibre networks. If I had a dollar everytime I had to defend that stupid excuse ...#nbn
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Josh Withers (@JoshuaWithers) reported from Canberra, ACT@jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACTDear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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ExtremelyDevious(coms open) (@ExtremelyDevio1) reported@TopherField the NBNs answer to not being able to lay fiber down and close gaps was to ***** fixed wireless towers for land to land satelite, for which each tower probably services on average like, 500 people, according to what the NBN told me anyway.
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Rabbi Dr. Aaron Ross (@RabbiRoss) reported@JakeTurx It sounds like you have the same issues to negotiate. American Yeshivish is not Israeli Charedi. Prices are high. And so on. Demanding that others change for you will go nowhere. If you're ready for the move, call NBN and get the ball rolling. 6/6
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Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported@NBN_Australia Once again our useless service is dropping out. Thanks to the destructive & stupid @hontonyabbott (NOT Hon.) & complicit @turnbullmalcolm some of us are stuck with the useless satellite service. Years of promises of fixed wireless or something but … NOTHING
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nbn® Australia (@NBN_Australia) reported@adamnicotera Hi Adam, we are sorry to hear about your service being impacted. When there’s an unplanned outage on the nbn network, we keep your service provider updated with all available updates as soon as we have new updates, so please continue to stay in touch with them.
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Sam Guest (@SamGues97214452) reported@ellymelly Never, as a former employee of NBN, I had proposed a non terrestrial backup service but they flatly refused to consider updating their satellite communications, and now we are digitally vulnerable.
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Nick Hendrix (@hendrix_uk) reported@bazzacc2 Including Malcolm Turnbull who changed the specs of the @NBN_Australia from FTTP to FTTN, thus relying on old copper to transmit from the node to the dwelling It slowed down our broadband speeds significantly to save a few dollars How many billions have we lost in productivity?
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Ky Broome (@KyBroome35) reportedFurther update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!
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Just Thinking? (@ThoughtsSending) reported@senbmckenzie AUKUS is an LNP brain fart. It should NEVER have proceeded. Australians tighten their belts & miss out on essentials like: Health/Dental/Aged/NDIS/Climate Action/Housing/DV Action/NBN/CSIRO/Education /First Nations …
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Jamie (@jamieeedward) reported@Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor
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Frostscythe 🇦🇺 (@Frostscytheplay) reported@DAKKADAKKA1 This is literally the reason why Huawei was banned from even bidding on doing the NBN and 5G network in Australia, because Chinese tech is spy tech.