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NBN outages and service status in Canberra, ACT

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  • NBN generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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NBN Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • Maragle2
    Sasquatch (@Maragle2) reported from Canberra, ACT

    Thoughtful NBN fibre additions just announced, only the cynical would consider it a deliberate pre-election ploy. Scott n Co would never do such a thing. Tasmania, ACT and NT are not part of this initiative, there words to be said over this which would attract a "disappearance"

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Poor capacity management at the #nbn drop in tent at #CanberraShow by @NBN_Australia - already out of #StressBalls Totally devo 🤣😂😂😂 Not surprised that NBN keeps on disappointing

  • fenham
    💧Dave Lazzari (@fenham) reported from Queanbeyan, New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • Ian__P
    Ian (@Ian__P) reported from Canberra, ACT

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • 7Dea
    🍀 (@7Dea) reported from Canberra, ACT

    @VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.

  • RossStewart14
    🇦🇺Ross (@RossStewart14) reported from Canberra, ACT

    @Floatdownriver I get this call roughly every second day. It is a computer generated voice and it's a #SCAM .I've had NBN for about 2 years. Just hang up.

  • AussieRoz
    RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, ACT

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Guarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @DonWestley1 @TheCalebBond @theMickMorris @SkyNewsAust @Foxtel Yep, you will probably find I have tweeted that video a few times already ;) It must be tricky to do a story for SkyNews on the #NBN without loosing you job by blaming the Libs - words were carefully chosen to make the entire NBN concept look bad...it's not, obviously.

  • TheGrumpyGamer1
    The Grumpy Gamer (@TheGrumpyGamer1) reported from Canberra, ACT

    I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!

  • BeCarbin
    Bernadette Carbin (@BeCarbin) reported from Canberra, ACT

    @AusIndiMedia Your NBN couldn’t be that slow could it??

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TCatley
    Cattom (@TCatley) reported

    @Adam_and_EVs I switched to starlink. NBN in australia was crap it kept disconnecting. Couldnt Game. Starlink ( mini dish even ) has been great cost the same, better service and that in a major city.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    Still sans @NBN_Australia They came out Monday, identified the issue & refused to fix it. Told them that I was over them & that I'll be signing up with @Starlink Looking forward to receiving my kit from Starlink soon. Hotspotting with my @Telstra mobile is 1/2 speed of a snail. Painful much. Going crazy. Don't need this stress.

  • namexnotblank
    🌸 NameXComrade (@namexnotblank) reported

    @EmmasLastStand @MickamiousG I built my house. Owner/builder. In a remote area. I'm using starlink. No nbn access or phone service. I hired plumbers, electricians, builder, concreters etc. They all have bank accounts. I paid electronically. The only reason for them needing cash is tax avoidance. Fraud.

  • facepalm8355
    Face Palm is the new Face Book (@facepalm8355) reported

    @LeeroyLives @AngusTaylorMP So looking at that graph, the trajectory of expanding debt started under rudd and gillard and never went down Sounds about right. Looks to start that trajectory after the nbn started construction.

  • LCHF_Matt
    LCHF Matt (@LCHF_Matt) reported

    @TTAlwaysWins I’m pretty sure our issue is water ingress in the pits. When it rains it stops working. The last time it stopped (3rd time in 6 weeks), by the time NBN came to fix it (4 days) it was working again, so they blamed us. But Dodo has line tests showing it wasn’t working and I have photos showing the DSL link not connecting. The NBN is a white elephant. The government needs to sell it now and get whatever it can and move on. I ordered the Starlink dish the same day I booked the NBN repair. The dish came the same day as the NBN tech.

  • aimee_maree
    Aimee Maree (@aimee_maree) reported

    Downloading apps to buy cheap end equipment to give something’s a try and wow this not a pleasant experience. As Tech Lead would not have let this code out. Session management is so poor. The sites lag even on town based NBN. No company cares anymore tbh they just lock you in.

  • tastudor0173
    Tas Tudor (@tastudor0173) reported

    @BrentHodgson What's more interest in is the land mines left by a government. The education reforms from RGR, NDIS RGR, NBN RGR just 3 that spring to mind. Abbott should have smashed them all up and we would be in a much better place now with cut down versions. That alone over 10 years must be $500bn.

  • Riogallica
    🌸 Rita Gee ♥ 🇦🇺 (@Riogallica) reported

    My @NBN has been down since 9am & they won't come to fix issue till Monday - 4 days (2nd time in 2 wks)! My Telstra hotspotting is weak. Time to hook up with @starlink Issue here is local installer charges an arm/leg etc to install sys on roof etc. I may have to suck it up.

  • GoodFellaBoiBoi
    GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported

    @NBN_Australia If a service provider says there is an NBN outage but it is not listed in you website what should I do?

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone