NBN Outage Report in Canberra, ACT

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

• Internet (73%)
• Wi-fi (12%)
• Total Blackout (11%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Canberra, ACT

The most recent NBN outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Internet	29 days ago
Canberra	Wi-fi	1 month ago
Canberra	Internet	4 months ago
Canberra	Internet	4 months ago
Canberra	Internet	5 months ago
Canberra	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

• 
  David Bond (@drdavebond) reported 57 seconds ago from Canberra, ACT

  @RodericChambers I think they must have the #NBN here, the network is somewhat slow

• 
  Trivalve (@TVofCarringbush) reported 5 minutes ago from Canberra, ACT

  @CharlieKeegan1 @masonsixtencox Maybe they should get a few kegs and fix the NBN while they're at it!

• 
  🇦🇺Ross (@RossStewart14) reported 8 minutes ago from Canberra, ACT

  @Floatdownriver I get this call roughly every second day. It is a computer generated voice and it's a #SCAM .I've had NBN for about 2 years. Just hang up.

• 
  Technorants (@Technorants) reported 9 minutes ago from Canberra, ACT

  @jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

• 
  Technorants (@Technorants) reported 21 minutes ago from Canberra, ACT

  Guarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management

• 
  Technorants (@Technorants) reported 25 minutes ago from Canberra, ACT

  If I was NZ I would do the same thing! Rub our lazy Au Netflix binging faces in the fact we settled for a third rate access network #nbn @MRowlandMP @SenatorFifield @AUSenator

• 
  Allan Behm (@Mirandaprorsus) reported 28 minutes ago from Canberra, ACT

  @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

• 
  Technorants (@Technorants) reported 30 minutes ago from Canberra, ACT

  @sulrich70 @NBN_Australia @Deborah_ONeill If @NBN_Australia took a more risk managed approach with MTM design they should have gone with a connection agnostic endpoint. It would solve so many of this issues with renters and those that move around. Once again KISS was ignored #nbn

• 
  Technorants (@Technorants) reported 31 minutes ago from Canberra, ACT

  @DonWestley1 @TheCalebBond @theMickMorris @SkyNewsAust @Foxtel Yep, you will probably find I have tweeted that video a few times already ;) It must be tricky to do a story for SkyNews on the #NBN without loosing you job by blaming the Libs - words were carefully chosen to make the entire NBN concept look bad...it's not, obviously.

• 
  Col Copeland (@Colincopeland2) reported 38 minutes ago from Canberra, ACT

  @MConallin I use mobile bb lte. That speeds are fast butt but no consistent. I average around the 20-30gbs Some times up to 170mbs down. I don't have nbn or adsl, so I'm not complaining

• 
  Technorants (@Technorants) reported 41 minutes ago from Canberra, ACT

  Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

• 
  Technorants (@Technorants) reported 42 minutes ago from Canberra, ACT

  @czuio @NBN_Australia @Deborah_ONeill I could see no reason why it couldn't for exactly the point you make. You could also simplify it and include a UNI-V like port for a voice service (VoDSL) and a simple diagnostic page to indicate line sync etc. @NBN_Australia need to consolidate the end point to simplify it

• 
  Technorants (@Technorants) reported 46 minutes ago from Canberra, ACT

  Poor capacity management at the #nbn drop in tent at #CanberraShow by @NBN_Australia - already out of #StressBalls Totally devo 🤣😂😂😂 Not surprised that NBN keeps on disappointing

• 
  Technorants (@Technorants) reported 49 minutes ago from Canberra, ACT

  @delpjm @sando88 @Snow_Crash @WirelessDuck @NickRossTech @NickITGuy @Kynes3 @boyter @playswithf1re @BrowntownBrew And the lower density and further reach requirements for Australia is the REASON to use last mile deep fibre networks. If I had a dollar everytime I had to defend that stupid excuse ...#nbn

• 
  Technorants (@Technorants) reported 49 minutes ago from Canberra, ACT

  @NerdyNigel @AfraidOfWidths @SenatorFifield @SteveAustinABC @AUSenator @TurnbullMalcolm @NBN_Australia Maybe he is one of the 5% with a dodgy modem 😂🤣 - suspect the Modem firmware is the least of @NBN_Australia problems, but I bet they spent a shitload of resources to come to the same conclusion we have had for the last 7 years.. that MTM will burn money in maintaince. #nbn

• 
  Christian Lindsay (@DesignLindsay) reported 54 minutes ago from Canberra, ACT

  @NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit

• 
  Clark Greenaway🇦🇺 (@ClarkGreenaway) reported 57 minutes ago from Canberra, ACT

  @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

• 
  Technorants (@Technorants) reported 57 minutes ago from Canberra, ACT

  HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.

• 
  Technorants (@Technorants) reported 59 minutes ago from Canberra, ACT

  How can #NBN claim its own last mile design doco for Fttx is CiC (CommercialInConfidence).Half of it has been leaked already & who else is going to build out a national network in Australia 🤔 Playing hard ball with FOI constantly, need a big stick. @NBN_Australia @OAICgov

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nil Flips (@neilphillips) reported 5 minutes ago

  @Sylvia_Else @NBN_Australia @Domaincomau Yup this cabling belongs to Optus in our area and they won't take it down until someone requests it

• 
  Sumhairy_dad (@Sumhairy_dad) reported 5 minutes ago

  @VIZZPOV @NBN_Australia Oh fun. Had no support for the last ten month whats another month

• 
  Graeme Lyons (@graemelyons) reported 7 minutes ago

  Trying to post on the NBN forum re an issue in Recorder 6 and it says I don't have permission to post. Any ideas why? @NBNTrust @__clare__

• 
  Senator Takin Thepiss Papahatziharalambrous  (@Takin_Thepis_s) reported 7 minutes ago

  My telephone has always been public. Just a quick reminder to those calling and leaving me explicit and abusive messages with no telephone iD. I have saved them all to the cloud. We still have Laws in this Land. Just saying. PS As a former Network Engineer for NBN, I thank you.

• 
  VIZZYau (@VIZZPOV) reported 11 minutes ago

  @Sumhairy_dad @NBN_Australia It’s one dude that runs the whole place, and he got fired. Good luck getting any support anytime soon.

• 
  Phil the Aussie Pom (between jobs) (@Pommster76) reported 15 minutes ago

  Just got back from the cinema and my NBN is down. Optical light is on, Uni-D light is on, just no connection. Tethered to 5G connection on my phone right now.

• 
  Matt (@MJTnetau) reported 25 minutes ago

  @NBN_Australia any updates on outage in Seaford sa area? Cc:@Aussie_BB

• 
  Clare Blencowe (@__clare__) reported 25 minutes ago

  @graemelyons @NBNTrust Only just seen this. But I saw your NBN forum post earlier, so you must've figured it out!? Hope someone can help.

• 
  Maggie Harriss (@baciamoadesso) reported 29 minutes ago

  @NBN_Australia The trouble is the nose is so far away from my property I have not yet located it. In holiday times I have no service at all. I have to pay $25 per month to maintain connectivity in those and other random times. My provider, the third, can't add more infrastructure.

• 
  Fernando Longo (@FernandoLongoOZ) reported 29 minutes ago

  @mattjcan You treat the ppl in the bush like mugs - shite NBN, costs going through the roof (esp. energy due to massive bias to fossil fuels), more support to fossil fuels than to farmers, etc. You nong