NBN Outage Report in Canberra, ACT
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (73%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Canberra, ACT
The most recent NBN outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Internet | 1 month ago |
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Canberra
|
Wi-fi | 1 month ago |
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Canberra
|
Internet | 4 months ago |
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Canberra
|
Internet | 4 months ago |
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Canberra
|
Internet | 5 months ago |
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Canberra
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Internet | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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HG (@hgo7627) reported from Canberra, ACT@JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.
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Cherelle Murphy (@cherellemurpfry) reported from Canberra, ACTNBN capacity lifted to help those who can work from home to do so.
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Verner Verass (@VernVerass) reported from Canberra, ACT@mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
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Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT@gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.
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RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, ACT@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!
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Adam (@sargentsarto) reported from Queanbeyan, New South Wales@mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.
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steve_outandabout (@Steve_Pesic) reported from Canberra, ACTEveryone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACTHey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.
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Garth Morrison (@garth_morrison) reported from Queanbeyan, New South Wales@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.
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Steve Smith (@Tikkaspecial) reported from Canberra, ACT@Optus NBN down this morning. Website reports no issues at 2911.
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💧Dave Lazzari (@fenham) reported from Queanbeyan, New South Wales@SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia
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Ian (@Ian__P) reported from Canberra, ACT@ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.
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Josh Withers (@JoshuaWithers) reported from Canberra, ACT@jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.
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Madam M (@Mdm_Fahrenheit) reported from Canberra, ACTHey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.
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Bridget Tilley (@bridgettilley) reported from Canberra, ACTHi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.
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Lindsay (@Lindday8) reported from Canberra, ACT@Telstra NBN speed slow and dropping out in Flynn act is there issue
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Klavinmour 🏳️⚧️ Vtuber 🏳️⚧️ (@Klavinmour) reported@Telstra @NBN_Australia But @Telstra wont give a guarantee on their 10mbs upload, it's a "you MIGHT have this sometimes, and we're not going to try and make it happen". Because as long as you get 20mbs down according to them your internet is working perfectly and there's nothing to fix.
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James D'Elia (@delzdogg) reported@NBN_Australia @OberonLight I’ve done all of those multiple times. My ISP knows nothing and apparently can’t get more information. It’s NBN related and I know it. Get your stuff together and fix the POI
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Michelle Sullivan @mis@aus.social (@misullivan) reported@NBN_Australia ..also FWIW just checked using the link and it says, “no issue detected”.. which is a joke as I am monitoring and everyday since the 8th Nov there have been drop outs.. not to just iiNet but also internode *at the same time* on both *independent* lines.. at it’s between my...
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Byron K (@byrokelly) reported@Optus would you like to hear about my terrible experience in trying to sign up with you and your NBN service or just take solace in knowing your NPS will continue to decrease? So many problems with your sign up process! So much onus on me to call you back when your systems fail
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Kris Robinson (@kris_robinson) reported@Optus my NBN drops out every time it rains. Have tried navigating chat support multiple times to get it addressed and no luck. Any ideas that will save me wasting my time again?
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**** 380 (@Jock380) reported@outagedetect optus nbn outage in Brunswick 3056
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Sean De Boo (@SeanDeBoo) reported@sorifith I saw the adds last month. Starlink for $130 a month and $1000 for the hardware. Sound like a cool solution for a long driving trip/camper can, would have to drop to $80 before NBN co is in trouble.
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James D'Elia (@delzdogg) reported@NBN_Australia @OberonLight No, it never ever says there’s an outage because you never update, but it’s 100% NBN as it went out after the storm on Saturday, and you guys yourself have said that the Edwardstown POI is affected, which is my POI. Stop troubleshooting for me and hurry up and fix it. It’s a joke
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vortex (@vortexau) reported@SparkleOps We've gone the same way with movies. Having the Bluray seems like an investment these days in some ways. And with my poor NBN it's also far better quality than a stream.
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Greg / Kojack 🐀 (@rajetic) reportedScheduled NBN maintainance on wednesday, no internet from 8am to 3:30pm. That's going to be annoying. Scheduled NBN maintainance on friday, no internet from 8am to 3:30pm. Twice in one week? Damn it. NBN outage today for the last 5 hours so far. Oh FFS.