NBN outages and service status in Canberra, ACT
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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NBN Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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BlackStar (@ThylacinusC) reported from Canberra, ACTSo the technician temporarily fixed our NBN today. He said it was the modem (it wasn't as I used my other modem and it was the same issue). Now the internet is down again. Why are we paying so much for faulty, unreliable internet? #Telstra #nbn
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Technorants (@Technorants) reported from Canberra, ACTHFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.
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🍀 (@7Dea) reported from Canberra, ACT@VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
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💧Dave Lazzari (@fenham) reported from Queanbeyan, New South Wales@SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia
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Technorants (@Technorants) reported from Canberra, ACTHow can #NBN claim its own last mile design doco for Fttx is CiC (CommercialInConfidence).Half of it has been leaked already & who else is going to build out a national network in Australia 🤔 Playing hard ball with FOI constantly, need a big stick. @NBN_Australia @OAICgov
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Technorants (@Technorants) reported from Canberra, ACT@sulrich70 @NBN_Australia @Deborah_ONeill If @NBN_Australia took a more risk managed approach with MTM design they should have gone with a connection agnostic endpoint. It would solve so many of this issues with renters and those that move around. Once again KISS was ignored #nbn
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mark ayres (@MarkAyres_) reported from Canberra, ACTSomebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol
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Technorants (@Technorants) reported from Canberra, ACT@NerdyNigel @AfraidOfWidths @SenatorFifield @SteveAustinABC @AUSenator @TurnbullMalcolm @NBN_Australia Maybe he is one of the 5% with a dodgy modem 😂🤣 - suspect the Modem firmware is the least of @NBN_Australia problems, but I bet they spent a shitload of resources to come to the same conclusion we have had for the last 7 years.. that MTM will burn money in maintaince. #nbn
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Technorants (@Technorants) reported from Canberra, ACT@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn
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Madam M (@Mdm_Fahrenheit) reported from Canberra, ACTHey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.
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Bridget Tilley (@bridgettilley) reported from Canberra, ACTHi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, ACT@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Technorants (@Technorants) reported from Canberra, ACTPoor capacity management at the #nbn drop in tent at #CanberraShow by @NBN_Australia - already out of #StressBalls Totally devo 🤣😂😂😂 Not surprised that NBN keeps on disappointing
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alex dunnin (@AlexDunnin) reported from Canberra, ACT@DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.
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The Grumpy Gamer (@TheGrumpyGamer1) reported from Canberra, ACTI cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!
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Technorants (@Technorants) reported from Canberra, ACT@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
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💧 Elias Hallaj (@Elias_Hallaj) reported from Canberra, ACTAustralia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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King Neptune73 (@bartoni73) reported@Telstra @NBN_Australia when is my internet going to be fixed? I have been awaiting resolution of the issue since March 3, 2026. I have had 6 appointments cancelled because you allege you fixed it remotely! That’s BS!😡😡😡😡
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Ferrousoxide (@Ferrousoxi29174) reported@highbrow_nobrow @Acyn Can we put this charlatan on mute. His NBN fix was a disaster. His hydro scheme also a disaster. Shut up Malcom. You are clearly an imbecile.
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💧☘️Rhona - Bluesky: rhonae (@bensab3) reported@james00000001 Yes, and another good reference would be the NBN! Oh, Gonski,NDIS 1 Labor introduces excellent policies to assist, costed7designed - lies&falseScareCampaigns getCoalition elected&immediately they tear down/interfere &alter, to point the policy fails and they happily blame Labor
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Caron Derbe (@DerbeCaron54429) reported@NBN_Australia How much longer for this outage to be fixed i live in postcode are 2153
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Steph McG (@oohaah_67) reported@Telstra now it’s a joke hey! Hamlyn Terrace and surrounding areas without 5G for the last couple of days. If you can’t fix or find the fault how about deploying mobile towers. Not everyone has NBN connectivity.
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Alexandra Online 💅 (@AlexandraOn1ine) reportedI have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭
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Kang Li (@aphacia) reported@NBN_Australia no NBN service in Cherrybrook 2126 from this morning there has been HFC replacement recently nearby was it because the project missed cutting the HFC cable for internet then caused the unplanned outage and when it is back?
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BamBam 🇦🇺 🐕 (@BamBam0667) reported@EnergyWrapAU As much as I dislike Turdbull, you'd have to give him small credit for curtailing the NBN blowout that would have been. ALL 3 of these had the exact same problem. Contractors, with little Govt oversight, rorting the system for their own gain. Public servants writing 💩 contracts
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bob (@BrettS69) reported@EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.
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Communal Noodle (@Communal_Noodle) reported@eevblog NBN stands for "No Bloody Network" sometimes.