NBN

NBN Outage Report in Canberra, Australian Capital Territory

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Canberra come from postal codes 2600, 2617, 2602, 2611, 2604 and 2612.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 12/01/2023 14:55

December 01: Problems at NBN

NBN is having issues since 06:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent NBN outage reports came from the following cities: Canberra and Queanbeyan.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Wi-fi
AustraliaCanberra E-mail
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • cherellemurpfry Cherelle Murphy (@cherellemurpfry) reported from Canberra, Australian Capital Territory

    NBN capacity lifted to help those who can work from home to do so.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • BeCarbin Bernadette Carbin (@BeCarbin) reported from Canberra, Australian Capital Territory

    @AusIndiMedia Your NBN couldn’t be that slow could it??

  • garth_morrison Garth Morrison (@garth_morrison) reported from Queanbeyan, State of New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • sargentsarto Adam (@sargentsarto) reported from Queanbeyan, State of New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • fenham 💧Dave Lazzari (@fenham) reported from Queanbeyan, State of New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.

  • VernVerass Verner Verass (@VernVerass) reported from Canberra, Australian Capital Territory

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • Mdm_Fahrenheit Madam M (@Mdm_Fahrenheit) reported from Canberra, Australian Capital Territory

    Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • troutish Luke - Join Your Union (@troutish) reported

    @kymtje @Boner88 Didn't they also announce permanent solution through NBN coverage expansion?

  • noisywoman NoisyWoman backing #TNL (@noisywoman) reported

    @kaakoda_moore @TheKouk no NBN The unwashed public tend to expect elected Reps to invest in our future. Some do it badly. Some not at all. What is your problem with investing in public infrastructure?

  • nigelelliott33 Nigel elliott (@nigelelliott33) reported

    @KeetusB @AlboMP Haha you think I don't kkow how the internet works? The smallest nbn plan was 12mbit speed, not download. Have a look maybe before you make yourself look stupid next time yeh.

  • sandmanute people who block are not intelligent (@sandmanute) reported

    @AlboMP Mate if you oh ever got out of the cities you would know the major Australia has no phone service at all, let alone ever going to have NBN. You’d do out of touch it isn’t funny.

  • wewatchu2 LumpenproleT🐀OnStolenLand. Another Dan (@wewatchu2) reported

    @xskinn My 5G crashed yesterday. Nothing a reboot couldn't fix. if you turned it off last night it should be fine today. If your stuck with NBN that's not a given.

  • ColA_Patterson Arnolds_world (@ColA_Patterson) reported

    @abcnews . Listening to Albanese and his team about NBN policy and gets bumped by shouty #liarfromtheshire spinning his crap. Surely ABC could record and play competing press conferences in full.

  • fasairra Fasairra (@fasairra) reported

    @FortniteGame sucks my internet is now too slow to play, thank you to the unavailability of australias $60+ billion nbn

  • lukraakryan Ryan 🤟🇦🇺🇮🇩🏳️‍🌈✈️ (@lukraakryan) reported

    NBN outage in Reservoir, VIC — been out for the last 25 minutes. @Aussie_BB I can’t see an outage from you.

  • roderick_jon Roderick Jon (@roderick_jon) reported

    @Internode we’ve been experiencing dropouts on nbn all night tonight (usually have zero issues). We are in postcode 3435 VIC. Any network issues to be aware of?

  • nocache More Straw Than Man (@nocache) reported

    @PaulFletcherMP You lot couldn’t even figure out how to rort the NBN so that Labor seats got worse connections, so you ****** it up so that Rupert is the only one who benefited. You are a member of the most incompetent, stupid govt in the history of this commonwealth, Paul. ***