1. Home
  2. Companies
  3. NBN
  4. Canberra
NBN

NBN outages and service status in Canberra, ACT

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • NBN generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • garth_morrison
    Garth Morrison (@garth_morrison) reported from Queanbeyan, New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • Lindday8
    Lindsay (@Lindday8) reported from Canberra, ACT

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • 7Dea
    🍀 (@7Dea) reported from Canberra, ACT

    @VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.

  • Tikkaspecial
    Steve Smith (@Tikkaspecial) reported from Canberra, ACT

    @Optus NBN down this morning. Website reports no issues at 2911.

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    If I was NZ I would do the same thing! Rub our lazy Au Netflix binging faces in the fact we settled for a third rate access network #nbn @MRowlandMP @SenatorFifield @AUSenator

  • TravGee1980
    Travis (@TravGee1980) reported from Canberra, ACT

    .@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

  • Maragle2
    Sasquatch (@Maragle2) reported from Canberra, ACT

    Thoughtful NBN fibre additions just announced, only the cynical would consider it a deliberate pre-election ploy. Scott n Co would never do such a thing. Tasmania, ACT and NT are not part of this initiative, there words to be said over this which would attract a "disappearance"

  • drdavebond
    David Bond (@drdavebond) reported from Canberra, ACT

    @RodericChambers I think they must have the #NBN here, the network is somewhat slow

  • garydlum
    Gaz 🖖 (@garydlum) reported from Canberra, ACT

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • AussieRoz
    RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, ACT

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • Ian__P
    Ian (@Ian__P) reported from Canberra, ACT

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • Colincopeland2
    Col Copeland (@Colincopeland2) reported from Canberra, ACT

    @MConallin I use mobile bb lte. That speeds are fast butt but no consistent. I average around the 20-30gbs Some times up to 170mbs down. I don't have nbn or adsl, so I'm not complaining

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • sargentsarto
    Adam (@sargentsarto) reported from Queanbeyan, New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • JayJay1094727
    Jay Jay (@JayJay1094727) reported

    @eevblog Seems like NBN is pushing down stream providers to jump off 5G to NBN. Which sucks because it’s stifling competition and providing a worse service at a more expensive price

  • gaymilkisgay
    DerKrampus (@gaymilkisgay) reported

    @MurrayWatt This is NBN Mk2 - scrap a system that will work in the long term for an overpriced short term solution.

  • RocKM16827690
    RocK_M (@RocKM16827690) reported

    @grave0x @robb_j_m AFAIK There is no "free roll out" of FTTP. If you are on an FTTN network the homeowner has the "choice" to fork out money for the property to be upgraded to FTTP. If you are on the Coax/HFC network you are **** out of luck as the best NBN can do is try increase line bandwidth

  • Bulldogs5711
    Bulldogs57 (@Bulldogs5711) reported

    @MarkoMatvikov There is no doubt Libs are to blame for our debt Federally Left Oz with a $1.2 T debt Blowout in NBN Blowout in inland rail Blowout in Snowy Blowout in robo debt AUSKUS Blowout in NDIS Closing of refineries & CPS. Clear evidence of what ALP has to do to fix the Lib mess

  • inter_miki
    Milan 🇦🇺🇷🇸 (@inter_miki) reported

    @designerontheru @AvidCommentator That's because the prices for 500 is the same as 100 which is a big problem because the ISP makes hardly nothing from your $95 to begin with. Maybe $5 as they take all the risk and NBN makes all the money

  • leeves_chou
    LC ✝️ (@leeves_chou) reported

    Proof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!

  • travelbizzau
    D Taylor (@travelbizzau) reported

    @Boom_ThatHurt @AvidCommentator The NBN was already billions over budget, years behind schedule and drowning in rollout failures before Abbott changed a thing. Labor sold a Ferrari, delivered a **** box, then blamed the next driver for the smoke coming out of the bonnet.

  • zagundo
    zagundo (@zagundo) reported

    @NBN_Australia can we please get an update on the ongoing outage affecting Paddington, NSW, 2021? Has been over 24 hours now.

  • BrettS69
    bob (@BrettS69) reported

    @EnergyWrapAU @BhagsNStonks The NBN lacked a clear business case, and tried to deliver a Singapore solution to a geographically different Australia. The future was wireless.

  • locky82903378
    loksta!🗣 ❤️. . (@locky82903378) reported

    @kevconrad2 @TexCoolMike Use your brain as if they be taking up iPhones no cell towers In space . No nbn network for wifi routers to plug into. You think they took up charging usb cables etc for phones that don’t work ? All that weight for phones that don’t work when they could have dedicated cameras