NBN Outage Report in Canberra, Australian Capital Territory
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
-
Internet (74%)
-
Total Blackout (11%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (1%)
-
Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
-
Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
-
Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
-
Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
-
Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.
-
Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.
-
Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn
-
Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.
-
Cherelle Murphy
(@cherellemurpfry) reported
from
Canberra, Australian Capital Territory
NBN capacity lifted to help those who can work from home to do so.
-
💧 Elias Hallaj
(@Elias_Hallaj) reported
from
Canberra, Australian Capital Territory
Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
-
Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
-
The Grumpy Gamer
(@TheGrumpyGamer1) reported
from
Canberra, Australian Capital Territory
I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!
-
Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement
-
Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn
-
Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
-
steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
-
Garth Morrison
(@garth_morrison) reported
from
Queanbeyan, State of New South Wales
@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.
-
Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.
-
Stephen Collins
(@trib) reported
from
Canberra, Australian Capital Territory
@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.
-
Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
-
Adam
(@sargentsarto) reported
from
Queanbeyan, State of New South Wales
@mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
PAT
(@PAT_lb) reported
@NaimHalawi I don't watch TV anymore. But I never watched Al Manar, NBN, OTV, and New TV
-
SRC Mqple
(@MqpleTv) reported
@Shardfb used to be on nbn, they wouldnt play with pc players and at one point banned 3 stack pc from their tournaments. I have a few friends from there i respect but bro its so baaaad. legit couldnt make a team there either cuz "tap strafe is too broken" ~ console pred players
-
Trevor
(@Tr3vor321) reported
@realDrBrendan Loves me an Optus i do. Previous unused cable was torn down by gas worker truck. Reported, removed. When i wanted optus a year later, nope can't have it there it's too low. Haven't used it since nbn bought it and the poofter is still blocking my driveway airspace from large truck
-
Jimmy Deane
(@jokinrite) reported
@MFWitches Yeh…**** the NBN…what are we ******* paying for???? No ******* service when ******* tourists arrive in town….but you take the money don’t you you ******* thieves?…hope you choke on it…literally🤬🤬🤬🤬
-
Andrew Elwell 🐘@elwell@altelectron.org.uk
(@elwell2000) reported
Sigh. I need @Aussie_BB to go full metal @TheRealRevK on @NBN_Australia. NBN apparently closed a fault while their subcontractor was here swapping parts and so he reverted back to old unit, and in meantime signal strength has plummeted as has our speed (10% of previous) :-(
-
OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
NBN is down again
-
🔥FlaminScott🔥
(@FlaminScott77) reported
@westjgames @NBN_Australia The problem is that Aussie BB is capping the CVC & their only solution is to install a ping plotter that is hosted in Melbourne that pings once every 15 seconds. This will not show anything & even if it does their official stance is that NBN determines this to be normal.
-
Chris Rauchle 克里斯
(@chrisrauchle) reported
@phazzles Just paid through the nose for my NBN alternative that gives me 500/100 service in my apartment instead of 40/10 on NBN
-
ricky aston
(@rickysimonaston) reported
@VodafoneAU is there an outrage in Brisbane?? Home nbn has been down most of the afternoon?
-
Ray
(@Ballyurra) reported
NBN down again. How good is it to have a service provider that will email you what's happening, why it it will be down etc. Unfortunately it's an NBN problem so they can't fix it but I can talk to them. Never got that service from Optus or Telstra. FYI they're called @launtel.