NBN

NBN Outage Report in Canberra, Australian Capital Territory

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 07/26/2024 21:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.

  • Ctl_Alt_Del CtlAltDel (@Ctl_Alt_Del) reported from Canberra, Australian Capital Territory

    Crap NBN #PromiseOfAustralia

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement

  • Mirandaprorsus Allan Behm (@Mirandaprorsus) reported from Canberra, Australian Capital Territory

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

  • AlexDunnin alex dunnin (@AlexDunnin) reported from Canberra, Australian Capital Territory

    @DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    .@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.

  • trib Stephen Collins (@trib) reported from Canberra, Australian Capital Territory

    @paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • TheGrumpyGamer1 The Grumpy Gamer (@TheGrumpyGamer1) reported from Canberra, Australian Capital Territory

    I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Guarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management

  • Elias_Hallaj 💧 Elias Hallaj (@Elias_Hallaj) reported from Canberra, Australian Capital Territory

    Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • capt_petabyte capt.zen.petabyte 🇦🇺 (@capt_petabyte) reported

    Hey @beourmate is the internet down, my nbn box is not letting me connect to you guys. UniD light orange & not green. Tried a reset on everything & nothing happens. Bills paid.

  • yoongiscupcakee 𝗺𝗮𝗿𝗶𝗮𝗵⁷ 🧁 (@yoongiscupcakee) reported

    HES LIVE AGAINN NBN WTF

  • aadyj04 aady⁵⁵ (@aadyj04) reported

    @MrMonkyyy I love in the same city as you and my NBN ain't that good 😭 but those speeds are usually unreliable af so it'd prolly vary hour to hour... I am down for 4K streams tho

  • VodafoneAU Vodafone Australia (@VodafoneAU) reported

    @traihp86 Hey Quang, we're aware of a fibre cable cut affecting mobile & NBN services in parts of Victoria. Our engineers & fibre teams are onsite and working to resolve the situation. We apologise for any inconvenience and will provide an update on an estimated return to service ASAP.

  • ashgeelan Ashley Geelan VK3HAG (@ashgeelan) reported

    "I'm using a VPN so police can't catch me." Umm, your device - if a PC/tablet still has a unique ID and said device still has to access a network, whether NBN, a mobile tower and this is easily traced ... if's it's a mobile app it still has to access towers (easily triangulated)

  • counterproduct Aaron Counter (@counterproduct) reported

    @NBN_Australia I had previously informed you that your crappy service was unexpectedly working at that time. Your sassy tweet is hilarious and further demonstrates @NBN_Australia’s lack of care for their ultimate customers. Why don’t you have a way to communicate other than rude tweets?

  • Ozesurfer Ozesurfer (@Ozesurfer) reported

    @bwrigley @Telstra Argued w #Telstra for 6yrs bc every time it rained NBN went off. Each time they said they'd look if WE paid $290! I always knew problem was in the pit & realized when heavy vehicles went past it dropped out/in. An independent looked & found shoddily connected Fixed free for good!

  • GumLeafWhistler Gumleaf of Finkum Dair™ (@GumLeafWhistler) reported

    Any thoughts here, I'm flumoxed. Evaluating @Telstra 5G mobile hotspot (Android), due to poor NBN. Phone tested to 156Mbps (up to 300Mbps, 10 x NBN) Yet Ookla speedtest says 35Mbps, Steam downloads maxed at 35Mbps, same as my NBN. Correct network, 5Ghz set etc. Ideas?

  • pommyrich ⚫️⚪️🏉Pommyrich🏉⚪️⚫️ (@pommyrich) reported

    And further update, Telstra they thought it wasn't their cable after all and told me to ring the NBN instead. I did, they came out within 30 mins and fixed it as it was an emergency. Could've told me that 18 hrs earlier when I first reported it to Telstra.

  • IAmPaulHarrison Dr Paul Harrison 💉💉💉🦠💉 (@IAmPaulHarrison) reported

    @VodafoneAU The NBN outage site says there are no outages.