NBN

NBN Outage Report in Canberra, Australian Capital Territory

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 12/22/2024 01:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • garth_morrison Garth Morrison (@garth_morrison) reported from Queanbeyan, State of New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • Elias_Hallaj 💧 Elias Hallaj (@Elias_Hallaj) reported from Canberra, Australian Capital Territory

    Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • sargentsarto Adam (@sargentsarto) reported from Queanbeyan, State of New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • trib Stephen Collins (@trib) reported from Canberra, Australian Capital Territory

    @paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.

  • cherellemurpfry Cherelle Murphy (@cherellemurpfry) reported from Canberra, Australian Capital Territory

    NBN capacity lifted to help those who can work from home to do so.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Hetti103 Hetti (@Hetti103) reported

    @NBN_Australia please fix the internet been 17 hours :/

  • fortisgreenman Fortis Green (@fortisgreenman) reported

    @Optus Hey @Optus why say “available 24/7” in your Twitter bio… seriously. Online supposed tech support saying I will “probably get a call tomorrow or in next 48 hours” also no case number? just not good enough when trying to work from home and Optus NBN FTTC box has stopped working

  • RogerBoybeagles Roger 🌈📢 user of oxygen, **** of carbon (@RogerBoybeagles) reported

    @gomichild NBN = No Bloody Network...

  • Dangerman_2 Col Smith (@Dangerman_2) reported

    So many fake @NBN_Australia calls today (5 so far). Not only is my computer sending damaging signals to @Telstra servers, but also I qualify a free fibre upgrade, and my interwebs speed too fast and too slow at the same time. I like making them swear before they hang up.

  • JakeSmethurst3 Jake Smethurst (@JakeSmethurst3) reported

    @wolfcat @NBN_Australia Ohhhh so I'm not the only one. My @NBN_Australia has been down since yesterday afternoon, roughly around the time of storms. Annoyingly they don't mention there's an outage in my area though, despite others having issues too. I have no idea if they are even looking into my case?

  • hutcho66 James Hutcheon (@hutcho66) reported

    @oysta There was a game developer in Brisbane a few years back I think that compared uploading their game files to a server on the other side of the city, to putting it on a portable disk and driving it over there. Was when the NBN was big in the news for being crap

  • JulieHa55396455 Julie Harper (@JulieHa55396455) reported

    @gomichild Same! Had great internet until we got NBN. Paying a fortune for Telstra premium as anything less was not working at all. Speed is now so inconsistent- might be super fast then 3mbps - drop outs, need to reboot box often, lots of calls to fix & never lasts. Thanks LNP for crap NBN

  • Optus Optus (@Optus) reported

    @Illyrial Hi there, I'm sorry to hear about the issues with your NBN service. We'd be happy to take a look and provide further assistance, could you send us a DM with your complete address? We'll then verify your account details securely and take it from there. Sarah

  • Olfella56 W.A. Left Leaning Sewer Rat ✳✳ (@Olfella56) reported

    @NBN_Australia Made broke , Ya need fixing . But we will wait till Labor gets back in. That way we may just end up with 1st word internet - Not the crap you dish up . IMHO

  • JakeSmethurst3 Jake Smethurst (@JakeSmethurst3) reported

    Still no #nbn internet. ISP says no issues in area (despite multiple other people who don't have internet). Earliest @NBN_Australia appointment is Wednesday 😑 Tell me why our tax dollars pay for this again?