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NBN Outage Report in Canberra, ACT

Why is my NBN service not working?

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Canberra, ACT

The most recent NBN outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Internet 1 month ago
Canberra Wi-fi 1 month ago
Canberra Internet 4 months ago
Canberra Internet 4 months ago
Canberra Internet 5 months ago
Canberra Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Mirandaprorsus
    Allan Behm (@Mirandaprorsus) reported from Canberra, ACT

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @DonWestley1 @TheCalebBond @theMickMorris @SkyNewsAust @Foxtel Yep, you will probably find I have tweeted that video a few times already ;) It must be tricky to do a story for SkyNews on the #NBN without loosing you job by blaming the Libs - words were carefully chosen to make the entire NBN concept look bad...it's not, obviously.

  • TravGee1980
    Travis (@TravGee1980) reported from Canberra, ACT

    .@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    How can #NBN claim its own last mile design doco for Fttx is CiC (CommercialInConfidence).Half of it has been leaked already & who else is going to build out a national network in Australia 🤔 Playing hard ball with FOI constantly, need a big stick. @NBN_Australia @OAICgov

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Poor capacity management at the #nbn drop in tent at #CanberraShow by @NBN_Australia - already out of #StressBalls Totally devo 🤣😂😂😂 Not surprised that NBN keeps on disappointing

  • AlexDunnin
    alex dunnin (@AlexDunnin) reported from Canberra, ACT

    @DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.

  • DesignLindsay
    Christian Lindsay (@DesignLindsay) reported from Canberra, ACT

    @NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @delpjm @sando88 @Snow_Crash @WirelessDuck @NickRossTech @NickITGuy @Kynes3 @boyter @playswithf1re @BrowntownBrew And the lower density and further reach requirements for Australia is the REASON to use last mile deep fibre networks. If I had a dollar everytime I had to defend that stupid excuse ...#nbn

  • Ctl_Alt_Del
    CtlAltDel (@Ctl_Alt_Del) reported from Canberra, ACT

    Crap NBN #PromiseOfAustralia

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @sulrich70 @NBN_Australia @Deborah_ONeill If @NBN_Australia took a more risk managed approach with MTM design they should have gone with a connection agnostic endpoint. It would solve so many of this issues with renters and those that move around. Once again KISS was ignored #nbn

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Guarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NerdyNigel @AfraidOfWidths @SenatorFifield @SteveAustinABC @AUSenator @TurnbullMalcolm @NBN_Australia Maybe he is one of the 5% with a dodgy modem 😂🤣 - suspect the Modem firmware is the least of @NBN_Australia problems, but I bet they spent a shitload of resources to come to the same conclusion we have had for the last 7 years.. that MTM will burn money in maintaince. #nbn

  • drdavebond
    David Bond (@drdavebond) reported from Canberra, ACT

    @RodericChambers I think they must have the #NBN here, the network is somewhat slow

  • TVofCarringbush
    Trivalve (@TVofCarringbush) reported from Canberra, ACT

    @CharlieKeegan1 @masonsixtencox Maybe they should get a few kegs and fix the NBN while they're at it!

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @czuio @NBN_Australia @Deborah_ONeill I could see no reason why it couldn't for exactly the point you make. You could also simplify it and include a UNI-V like port for a voice service (VoDSL) and a simple diagnostic page to indicate line sync etc. @NBN_Australia need to consolidate the end point to simplify it

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AEddy6087
    Eddy Thybulle (@AEddy6087) reported

    I think i'm stuck in the middle of a big old fight between the NBN and Telstra and I don't really want to be, it would be much better for me if they just resolved my issue instead of fighting with each other tbh.

  • 5BNylonTip
    Drooling Drummer (@5BNylonTip) reported

    NBN went down last night. Stupid Telstra modem shuts down the entire home network with no NBN signal. I couldn’t turn my lights off! XD Glad I got them all on a kill switch. Gotta get a decent modem. Had a Nighthawk with my cable net. Doesn’t work on NBN network.

  • cieloyla
    CL Moller (@cieloyla) reported

    @stanleywaite1 @nogulagsagain @ChrisMinnsMP Medicare, like Austudy, NBN, NDIS, etc, was ‘built’ with waffly parameters & no realistic budget. Coalition always looks like bad guy when it has to rein in ridiculous gold-plated vision & deficit-creating expenditure to turn Labor white elephants into viable programs. Reality!

  • vnacanusa
    vnacanusa@gmail.com (@vnacanusa) reported

    @karendumas Well as Real reporters, not just stenographers-we need to be REAL to The People we serve so we must only tell them the truth-that's our service & sometimes we even wake a few up to truths right in front of them not readily seen - which your team at NBN seem do better than most👍

  • Jovianshadow
    Simon (@Jovianshadow) reported

    Is anyone else in #Canberra experiencing really slow internet? I doesn’t seem to matter what I’m on, person laptop, iPad, phone, NBN, Work network, mobile data… EVERYTHING IS SLOW AND TIMING OUT!

  • Zoppy_McZop
    Zoppy McZop (Paul) 4x 💉 (@Zoppy_McZop) reported

    @AnnieW1303 Of course a nbn outage occurs whilst trying to what this weasel ….

  • mrbhavani
    Mr SD (@mrbhavani) reported

    @TPG_Telecom Terrible internet connection and on top of that horrible customer support..Have been waiting since an hour and I can only hear amazing useless tips on IVR..If I don't get a call back i will switch to #Origin @originenergy #NBN

  • Kate3015
    Kate🦋M© (@Kate3015) reported

    One road in/out & praying the NBN didn’t fail leaving us with no communication should we be cut off by fire. So again this crappy Govt we’re stuck with has screwed coalition regional electorates. Remember: It’s only pork barrelling when it’s the LNP #auspol #LaborHypocrites

  • Mr_NobodY_0101
    Mr Nobody (@Mr_NobodY_0101) reported

    @VodafoneAU Any issues with your NBN DNS server ? seems to get lots of DNS related slowdown for last few days, specially with Google domains.

  • wadey42
    Gregory Wade (@wadey42) reported

    @NBN_Australia Registered for updates for fttp access on GWH Warrimoo. Do I have a login and password to view and edit my registration? Seems a difficult system to navigate. Can you advise process? Regards, Ben joliffe.