NBN

NBN Outage Report in Canberra, Australian Capital Territory

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 01/19/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent NBN outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • sargentsarto Adam (@sargentsarto) reported from Queanbeyan, State of New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • cherellemurpfry Cherelle Murphy (@cherellemurpfry) reported from Canberra, Australian Capital Territory

    NBN capacity lifted to help those who can work from home to do so.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • VernVerass Verner Verass (@VernVerass) reported from Canberra, Australian Capital Territory

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • garth_morrison Garth Morrison (@garth_morrison) reported from Queanbeyan, State of New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • Mdm_Fahrenheit Madam M (@Mdm_Fahrenheit) reported from Canberra, Australian Capital Territory

    Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.

  • fenham 💧Dave Lazzari (@fenham) reported from Queanbeyan, State of New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @awrongdoors Installation of NBN service generally takes less than 10 business days but can take longer in some cases, depending on the demand of NBN services in your area and the availability of the NBN technician to perform the installation. -Charm

  • nalinnvr nalin navarro (@nalinnvr) reported

    @blondeloise @NBN_Australia I've been having the same issue here. Had an appointment two weeks ago, no one showed up. Had one confirmed by NBN for today, got a day off for it, and this morning I received another email saying that they're coming on Saturday? Meanwhile I'm here losing money bc not working...

  • tianeeisawkward ti💥 (@tianeeisawkward) reported

    @NBN_Australia I’ve done this multiple times over the last 24 hours and there has been no change. “An unplanned incident is affecting the network” and “Planned maintenance: Next 10 days Nothing planned at this time” Ridiculous.

  • KazGurney Karen Wallace Gurney (@KazGurney) reported

    @NyadolNyuon @MSMWatchdog2013 It’s even worse. The NBN issues just slow our ability to communicate. The vaccine rollout debacle can make the lack of communication permanent. It’s a #MorrisonLockdown .

  • KittyAbsurd Alexa (@KittyAbsurd) reported

    @ReJennerating @TheAmberPicota You'll likely still get the runaround from NBN (because FTTN is just **** & they do their best to not upgrade or fix the lines) but at least Aussie gives you straight answers on all that & what your actual options are. & it's much easier to troubleshoot your connection with them

  • duyenho Duyên Ho (@duyenho) reported

    Does the incubation period mean nothing? Also, the administration of vaccination in this country has been such a cluster. It's as bad as the NBN.

  • PeterKlages Peter Klages (@PeterKlages) reported

    @NBN_Australia Interestingly, my ISP was unaware initially of the problems that appeared to be more widespread. Why? The network has been very flaky recently, with more and more dropouts. Problem solved for now but network stability yet to be proven @NBN_Australia

  • louise14895086 The Lefty Rat (@louise14895086) reported

    @Utopiana Had Pfizer last week but home NBN still crap. I am waiting for Bill Gates promised improvement to 5g and am still waiting (satire)

  • tianeeisawkward ti💥 (@tianeeisawkward) reported

    @NBN_Australia @NBN_Australia I’ve done this multiple times over the last 24 hours and there has been no change. “An unplanned incident is affecting the network” and “Planned maintenance: Next 10 days Nothing planned at this time” Ridiculous.

  • aussiewongm Marcus Wong (@aussiewongm) reported

    I was supposed to be at home today juggling work and a sick kid, but now my NBN connection has **** the bed so I can't do any work - I guess the both of us now have the day off. 🎉