NBN Outage Report in Canberra, Australian Capital Territory
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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alex dunnin
(@AlexDunnin) reported
from
Canberra, Australian Capital Territory
@DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@DonWestley1 @TheCalebBond @theMickMorris @SkyNewsAust @Foxtel Yep, you will probably find I have tweeted that video a few times already ;) It must be tricky to do a story for SkyNews on the #NBN without loosing you job by blaming the Libs - words were carefully chosen to make the entire NBN concept look bad...it's not, obviously.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
Guarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.
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Allan Behm
(@Mirandaprorsus) reported
from
Canberra, Australian Capital Territory
@mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.
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David Bond
(@drdavebond) reported
from
Canberra, Australian Capital Territory
@RodericChambers I think they must have the #NBN here, the network is somewhat slow
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CtlAltDel
(@Ctl_Alt_Del) reported
from
Canberra, Australian Capital Territory
Crap NBN #PromiseOfAustralia
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
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Stephen Collins
(@trib) reported
from
Canberra, Australian Capital Territory
@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.
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Christian Lindsay
(@DesignLindsay) reported
from
Canberra, Australian Capital Territory
@NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit
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The Grumpy Gamer
(@TheGrumpyGamer1) reported
from
Canberra, Australian Capital Territory
I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!
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💧 Elias Hallaj
(@Elias_Hallaj) reported
from
Canberra, Australian Capital Territory
Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Scott N
(@SNoonan82) reported
@AmyRemeikis Watching Morrison on a dodgy NBN connection reading from a teleprompter is peak bad question time. An effort after Joyce and McCormick recently...
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RiotWyatt
(@RiotWyatt1) reported
@Peter_Fitz All day today. Amazon a/c, Electricity, Tax debt plus more. My clients are over this as well. Can’t the Gov block these overseas calls? Well, maybe they could fix the vac rollout first, then the NBN, NDIS, Medicare bla bla. Next caller- I’m going tell them I want to hold them..
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Catherine niggling sewer rat
(@ccbigglesworth) reported
@EmergencyBK Glad your puppy is ok. NBN sucks. Hope your day improves.
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Thomas N Wyndham
(@VitallyTrivial) reported
Also carbon neutral at no extra cost since I signed up. And their NBN has been trouble free too. Absolutely great to have everything in plain text and nothing hidden or such. So easy.
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Jack Ryan
(@JackRya41531458) reported
@TrainLinkNorth Oh i thought you might have put a tweet out for such a major issue as it made the nbn news and had a friend text me. My reply was nothing on twitter about it from the trainlink north people
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nbn™ Australia
(@NBN_Australia) reported
@jl_therapy That sounds very frustrating, Jim. If you are having service issues it's best to speak to your provider. They will be able to test the line to check for faults. If the fault is with nbn they will let us know and we will work hard to fix it. Let us know how you go. Thanks, Amy
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Myles
(@mylesbr) reported
@NBN_Australia The issue was finally addressed, it is very sad it took 8 days to have this fixed after 3 visits from NBN while the root cause was clearly explained by us.
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Ashleigh Rae
(@nerdypioneer) reported
I realise I’m incredibly privileged to have NBN - however every time it’s a bit windy or we have a blackout, we shouldn’t need a tech to come out and fix it and give us wifi back. It’s incredibly frustrating.
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Jamesl
(@jamesNlucas) reported
@NBN_Australia That is such a disrespectful responce. Of course I know you are the wholesaler. But because it’s your property, Telstra has to call you out to fix the problem and I have waited on two occasions for a NBN tech, who never show up! NBN keeps pointing the finger at someone else!!!!!
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Emergency&BushfireKits
(@EmergencyBK) reported
@NBN_Australia & @MySkyMesh wireless NBN home/biz in west Vic’s, been down for 4+hrs today (still out) & 6th day in 12 down Only lim. 3G-unable to run biz No outage scheduled/notified Sat on hold 29+mins Skymesh- gave up Outage communication to customers is woeful Do Better!