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NBN outages and service status in Canberra, ACT

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  • NBN generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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NBN Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • MarkAyres_
    mark ayres (@MarkAyres_) reported from Canberra, ACT

    Somebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @czuio @NBN_Australia @Deborah_ONeill I could see no reason why it couldn't for exactly the point you make. You could also simplify it and include a UNI-V like port for a voice service (VoDSL) and a simple diagnostic page to indicate line sync etc. @NBN_Australia need to consolidate the end point to simplify it

  • cherellemurpfry
    Cherelle Murphy (@cherellemurpfry) reported from Canberra, ACT

    NBN capacity lifted to help those who can work from home to do so.

  • garth_morrison
    Garth Morrison (@garth_morrison) reported from Queanbeyan, New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • skwashd
    Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • sargentsarto
    Adam (@sargentsarto) reported from Queanbeyan, New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.

  • Mirandaprorsus
    Allan Behm (@Mirandaprorsus) reported from Canberra, ACT

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

  • TravGee1980
    Travis (@TravGee1980) reported from Canberra, ACT

    .@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

  • RossStewart14
    🇦🇺Ross (@RossStewart14) reported from Canberra, ACT

    @Floatdownriver I get this call roughly every second day. It is a computer generated voice and it's a #SCAM .I've had NBN for about 2 years. Just hang up.

  • Tikkaspecial
    Steve Smith (@Tikkaspecial) reported from Canberra, ACT

    @Optus NBN down this morning. Website reports no issues at 2911.

  • VernVerass
    Verner Verass (@VernVerass) reported from Canberra, ACT

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • drdavebond
    David Bond (@drdavebond) reported from Canberra, ACT

    @RodericChambers I think they must have the #NBN here, the network is somewhat slow

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • KyBroome35
    Ky Broome (@KyBroome35) reported

    Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

  • KyBroome35
    Ky Broome (@KyBroome35) reported

    NBN is legit useless Says Wifi will be back on at 5:30pm on Tuesday only for it to roll around to 5pm and then its updated to 5:30pm on Wednesday. Get off your hands and fix the problem you created you absolute idiots

  • wilburston
    Wil Burston (@wilburston) reported

    @OMGTheMess Twice the ALP voted down Howard with forward looking telecoms infrastructure 1. Mid 80’s when universal ISDN connections were proposed, aka digital telephony 2. Early 2000’s national CDMA network covering 99% of the landmass for IOT devices Then we were mandated the NBN…

  • GarfieldR1966
    Garfield C. Reynolds (@GarfieldR1966) reported

    @NBN_Australia sure enough this problem still isn’t resolved. Outage page has been showing us as facing network degradation all week. Regular dropouts and slow connectivity. Will you ever fix this???

  • KevinMe49077436
    Kevin Metcalfe (@KevinMe49077436) reported

    @AlanBixter Why, we spent a fortune on the NBN, just go to the countries news service and watch it there.

  • kryptojigga
    Kryptojigga🐐 (@kryptojigga) reported

    @nazzaokonkwo Millionaires in naira na millionaire? Because the value of a NBN now is -2. 5x under terrible Buharinomics. We are happy for the new entrants

  • John45OverIt
    John45 (@John45OverIt) reported

    @Batman2242 LOL what a stupid take. that bit of fibre shits on starlink - the current record is 1.02 Petabits per Second (Pb/s). As they say, you get what you pay for. Oh also, what does it cost the consumer for NBN vs Starlink.

  • Steve02561496
    Steve (@Steve02561496) reported

    @KatyKray73 How much climate damage did this morons national NBN network cause?

  • LamillLoL
    Lamill (@LamillLoL) reported

    Constant internet drop outs for weeks, network status always says no outage. Currently down and no end in sight. I need answers!! @NBN_Australia

  • TCatley
    Cattom (@TCatley) reported

    @Adam_and_EVs I switched to starlink. NBN in australia was crap it kept disconnecting. Couldnt Game. Starlink ( mini dish even ) has been great cost the same, better service and that in a major city.