NBN outages and service status in Canberra, ACT
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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NBN Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, ACT@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!
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alex dunnin (@AlexDunnin) reported from Canberra, ACT@DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.
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Lindsay (@Lindday8) reported from Canberra, ACT@Telstra NBN speed slow and dropping out in Flynn act is there issue
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BlackStar (@ThylacinusC) reported from Canberra, ACTSo the technician temporarily fixed our NBN today. He said it was the modem (it wasn't as I used my other modem and it was the same issue). Now the internet is down again. Why are we paying so much for faulty, unreliable internet? #Telstra #nbn
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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Josh Withers (@JoshuaWithers) reported from Canberra, ACT@jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.
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Steve Smith (@Tikkaspecial) reported from Canberra, ACT@Optus NBN down this morning. Website reports no issues at 2911.
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David Bond (@drdavebond) reported from Canberra, ACT@RodericChambers I think they must have the #NBN here, the network is somewhat slow
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mark ayres (@MarkAyres_) reported from Canberra, ACTSomebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol
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Technorants (@Technorants) reported from Canberra, ACT@NerdyNigel @AfraidOfWidths @SenatorFifield @SteveAustinABC @AUSenator @TurnbullMalcolm @NBN_Australia Maybe he is one of the 5% with a dodgy modem 😂🤣 - suspect the Modem firmware is the least of @NBN_Australia problems, but I bet they spent a shitload of resources to come to the same conclusion we have had for the last 7 years.. that MTM will burn money in maintaince. #nbn
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Christian Lindsay (@DesignLindsay) reported from Canberra, ACT@NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit
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Technorants (@Technorants) reported from Canberra, ACT@delpjm @sando88 @Snow_Crash @WirelessDuck @NickRossTech @NickITGuy @Kynes3 @boyter @playswithf1re @BrowntownBrew And the lower density and further reach requirements for Australia is the REASON to use last mile deep fibre networks. If I had a dollar everytime I had to defend that stupid excuse ...#nbn
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.
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Verner Verass (@VernVerass) reported from Canberra, ACT@mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.
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Technorants (@Technorants) reported from Canberra, ACT@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
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Trivalve (@TVofCarringbush) reported from Canberra, ACT@CharlieKeegan1 @masonsixtencox Maybe they should get a few kegs and fix the NBN while they're at it!
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
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Ian (@Ian__P) reported from Canberra, ACT@ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.
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Technorants (@Technorants) reported from Canberra, ACTHey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago
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NBN Issues Reports
Latest outage, problems and issue reports in social media:
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LC ✝️ (@leeves_chou) reportedProof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!
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Snowhite62 (@Snowhite621) reported@PaulGugAI @OfficialLoganK @Starlink We were paying for 500gb of nbn directly to our house. Very rarely did we experience those speeds at all. We had numerous technicians come out to fix the issue and nothing changed. We got starlink delivered and set up and we havent lost anything since. We live rural too. 🇦🇺
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Ezzeddine | عزالدين (@ezzh_) reported@m1nhaxo That’s garbage in a family household lol nbn is so terrible
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Lucas | 🇦🇺 (@TheBlackWallaby) reported@australian Even Tesla is made in China, so what is the actual issue here? This was sent from my Mac Mini, made in China, sitting on a desk made in China, connected to the NBN through a Wi-Fi gateway made in China, typed from my Logitech keyboard, made in China, while I sit in an office chair made in China, looking at a Samsung monitor made in, checks notes, Vietnam. At some point the argument has to get more precise than “China bad.” If the concern is connected vehicles, telemetry, firmware access, data storage, or fleet security for MPs, then make that argument properly and apply it consistently across all networked devices. But pretending Chinese EVs are uniquely suspicious while half the modern office supply chain is already Chinese-made is not analysis. My iPhone (made in China) is connected to my Apple Auto - driving me around tracking me on a GPS map, with a microphone that works, and the Head Unit (made in China) Where does it end?
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Darren (@DoodyDarren) reported@comical_engr @EnergyWrapAU And the NDIS was created only a couple of months before the Abbott government was elected. The NBN had actually reached target per premises cost just as Abbott/Turnbull “paused” it. Their MTM system was ******** up.
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mastodon.au/@macropin (@macropin) reported@eevblog NBN don't have the equipment necessary to maintain their own network. More consultants will fix the problem.
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There’s Only One Jezza (@StandMeOver) reported@herecomessuper And don’t forget the useless **** is the one who gave us NBN. That basically created another government run Telstra. For a technology that was never required.
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Doug Hendo (@DougHendo) reported@iluminatibot I worked on the NBN my team was wrecked by the magnetic radiation we all new you cant be near high levels for a hour even. They turned the towers off for my team or it was maximum 10 minutes on the site at a time. The feeling is very very bad. I feel sorry for anyone who lives near high electromagnetic radiation. Another form is a VR very dangerous to children under 12 I've seen the damage a VR can do also 10 min at a time.
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Michelle Burrows (@ChelleAB) reportedI’ll second this. I note Albanese has no issue shackling the ALP’s NBN around our necks despite Telstra either.
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Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?