NBN Outage Report in Canberra, ACT
Why is my NBN service not working?
No problems detected
If you are having issues, please submit a report below.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
- Internet (73%)
- Wi-fi (12%)
- Total Blackout (11%)
- E-mail (3%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Canberra, ACT
The most recent NBN outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Internet | 1 month ago |
|
Canberra
|
Wi-fi | 2 months ago |
|
Canberra
|
Internet | 4 months ago |
|
Canberra
|
Internet | 4 months ago |
|
Canberra
|
Internet | 5 months ago |
|
Canberra
|
Internet | 6 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
-
The Grumpy Gamer (@TheGrumpyGamer1) reported from Canberra, ACTI cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!
-
Technorants (@Technorants) reported from Canberra, ACTHFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.
-
Technorants (@Technorants) reported from Canberra, ACT@DonWestley1 @TheCalebBond @theMickMorris @SkyNewsAust @Foxtel Yep, you will probably find I have tweeted that video a few times already ;) It must be tricky to do a story for SkyNews on the #NBN without loosing you job by blaming the Libs - words were carefully chosen to make the entire NBN concept look bad...it's not, obviously.
-
Travis (@TravGee1980) reported from Canberra, ACT.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
-
Allan Behm (@Mirandaprorsus) reported from Canberra, ACT@mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.
-
Technorants (@Technorants) reported from Canberra, ACTGuarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management
-
Technorants (@Technorants) reported from Canberra, ACTQuote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement
-
Stephen Collins (@trib) reported from Canberra, ACT@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.
-
Technorants (@Technorants) reported from Canberra, ACTHow can #NBN claim its own last mile design doco for Fttx is CiC (CommercialInConfidence).Half of it has been leaked already & who else is going to build out a national network in Australia 🤔 Playing hard ball with FOI constantly, need a big stick. @NBN_Australia @OAICgov
-
Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.
-
Technorants (@Technorants) reported from Canberra, ACT@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn
-
Technorants (@Technorants) reported from Canberra, ACT@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
-
Christian Lindsay (@DesignLindsay) reported from Canberra, ACT@NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit
-
Technorants (@Technorants) reported from Canberra, ACTHey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago
-
Gaz 🖖 (@garydlum) reported from Canberra, ACT@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
-
alex dunnin (@AlexDunnin) reported from Canberra, ACT@DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.
-
Technorants (@Technorants) reported from Canberra, ACT@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
-
-
David Bond (@drdavebond) reported from Canberra, ACT@RodericChambers I think they must have the #NBN here, the network is somewhat slow
-
Technorants (@Technorants) reported from Canberra, ACT@jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes
NBN Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew (@hawksandrew) reported@NBN_Australia any updates on the outage on the Gold Coast ? This was suppose to be fixed at 4am this morning.
-
Jorg Washingmachine (@DariusMitchells) reported@NBN_Australia After being stood up by your technician days ago, our connection appointment is now suspended due to an issue holding up the connection. Is the issue that all NBN staff have been laid off due to incompetence? Not sure how else to justify this total lack of service
-
Michelle Sullivan (@misullivan) reported@LesStonehouse Federal ICAC with teeth and ability to go after past transgressions. Fix up NBN back to what it should be. Fund Medicare properly and undo the #LNP dismantling of it. Address Electricity/Climate change issues Fund TAFE Sort out the Biloela family. . . The list goes on... #auspol
-
Malcolm Conn (@malcolmconn) reportedImagine if the @NBN_Australia was fibre to the house as originally proposed we may get a half decent service. Can any of the @NBN_Australia execs who paid themselves millions of dollars in tax payer funded bonuses come and fix mine, or do the decent thing and give the money back!
-
Carlo Bertozzi (@bertozzi) reported@Telstra I move my Telstra NBN service from one house to another and we’ve tried three telstra modems with backup 4G and none get a signal more than 0.7Mps and Telstra broadband support tell me they can’t troubleshoot the issue until NBN is connected. INSANITY
-
Optus (@Optus) reported@andrewmic Sorry to hear about your NBN service, Andy. I've replied to your DM about this with further info - Nard
-
Ali Devlin (@sutho2012) reported@NBN_Australia Technical issue or manpower issue?? How can a property connected to the NBN network have new owners move in within a day of each other then experience 'a technical fault' that is still not fixed 8 days +. Not acceptable especially as both WFH and need connection!
-
Cak ❄️ (@Cakady_) reportedSo apparently the storm that I had two days ago, it somehow managed to “blow up” my NBN modem and I’m stuck with slow internet until we get a new NBN box. Mum says the worst case scenario is that we have to wait till the end of next week to get a new NBN box and I’m like… BRUHH
-
SDJ (@SDJ90113800) reported@AlboMP Just read you policies and approach. Too many holes. It's gonna fail and your shifting the cost from business to consumer (especially wage theft approach). C19 plan is not about equality, it's control (like LNP), NBN promise is 5% of AU. Child Care seems ok approach but $530000?
-
Disquieted Australian. Morrison lies... a lot. (@Strongisgentle) reported@ObeeWhen Damn NBN... taking forever.