NBN Outage in Canberra, Australian Capital Territory

NBN capacity lifted to help those who can work from home to do so.

@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

@Optus NBN down this morning. Website reports no issues at 2911.

@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.

@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.

@NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn

@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol

@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn

@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table

Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement

@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.

I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!

.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

@DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.

@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

Crap NBN #PromiseOfAustralia

@jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

@mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

Guarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management

HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.

@StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

@RodericChambers I think they must have the #NBN here, the network is somewhat slow

@NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit

@DonWestley1 @TheCalebBond @theMickMorris @SkyNewsAust @Foxtel Yep, you will probably find I have tweeted that video a few times already ;) It must be tricky to do a story for SkyNews on the #NBN without loosing you job by blaming the Libs - words were carefully chosen to make the entire NBN concept look bad...it's not, obviously.

How can #NBN claim its own last mile design doco for Fttx is CiC (CommercialInConfidence).Half of it has been leaked already & who else is going to build out a national network in Australia 🤔 Playing hard ball with FOI constantly, need a big stick. @NBN_Australia @OAICgov

Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

@delpjm @sando88 @Snow_Crash @WirelessDuck @NickRossTech @NickITGuy @Kynes3 @boyter @playswithf1re @BrowntownBrew And the lower density and further reach requirements for Australia is the REASON to use last mile deep fibre networks. If I had a dollar everytime I had to defend that stupid excuse ...#nbn

Poor capacity management at the #nbn drop in tent at #CanberraShow by @NBN_Australia - already out of #StressBalls Totally devo 🤣😂😂😂 Not surprised that NBN keeps on disappointing

@czuio @NBN_Australia @Deborah_ONeill I could see no reason why it couldn't for exactly the point you make. You could also simplify it and include a UNI-V like port for a voice service (VoDSL) and a simple diagnostic page to indicate line sync etc. @NBN_Australia need to consolidate the end point to simplify it

@sulrich70 @NBN_Australia @Deborah_ONeill If @NBN_Australia took a more risk managed approach with MTM design they should have gone with a connection agnostic endpoint. It would solve so many of this issues with renters and those that move around. Once again KISS was ignored #nbn

@NerdyNigel @AfraidOfWidths @SenatorFifield @SteveAustinABC @AUSenator @TurnbullMalcolm @NBN_Australia Maybe he is one of the 5% with a dodgy modem 😂🤣 - suspect the Modem firmware is the least of @NBN_Australia problems, but I bet they spent a shitload of resources to come to the same conclusion we have had for the last 7 years.. that MTM will burn money in maintaince. #nbn

@CharlieKeegan1 @masonsixtencox Maybe they should get a few kegs and fix the NBN while they're at it!

@MConallin I use mobile bb lte. That speeds are fast butt but no consistent. I average around the 20-30gbs Some times up to 170mbs down. I don't have nbn or adsl, so I'm not complaining

@Floatdownriver I get this call roughly every second day. It is a computer generated voice and it's a #SCAM .I've had NBN for about 2 years. Just hang up.

If I was NZ I would do the same thing! Rub our lazy Au Netflix binging faces in the fact we settled for a third rate access network #nbn @MRowlandMP @SenatorFifield @AUSenator

@KyeNM @czuio @MargMcCrohon @TurnbullMalcolm And the graph also demonstrates the huge difference in costs from doing an ad-hoc per user base install vs a standardised and rinse & repeat install. Problem with #NBN FttC implementation is too many variables and unknowns.

@BellaFlokarti @TonyAbbottMHR Agree. Posted this earlier. Punishing & straightening that’s all you know. And breaking. Like you broke NBN, Gonski, Centrelink, NDIS. Punishing, straightening, breaking; what a horrid legacy. Labor has policies vision fairness empathy (look it up) & hope You will not be missed

From the beginning the #nbn passively designed optical network aggregate and manage a lot more bandwidth & are significantly cheaper to maintain, the technology with the lowest OPEX will win this war... I know what I will be betting on. #fibre @NBN_Australia @MRowlandMP

@MikeCarlton01 So Tone and Malcolm’s sandbagging of @Foxtel by screwing the @NBN_Australia worked a treat, then...

@BradLifestyle @NBN_Australia @SenatorFifield It sucks when people like yourself that understand what Bandwidth would do to your life are stuck on long lines...that should be reserved for the likes of @TurnbullMalcolm and @SenatorFifield and entire @NBN_Australia management

As a nation when we accepted a cheaper NBN solution we waived the rights or expectation for any remediation or change in the copper topology pathways. It wasn't all about fibre vs copper and fast internet. It was a chance to tweak, realign, change it for the next 100 years.

@willie1foot @s_elliott79 @deniseshrivell @NickRossTech @RobOakeshott1 @NBN_Australia @DCoopes It's down to the actual physical footprint of FttC DPU hardware vs skinny fibre tech within pits. In many brownfield ADAs fibre access networks would have been more cost effective and simpler to install. Once the fibre in the pit can fill with mud, fibre don't care #nbn

@BrowntownBrew @NBN_Australia Tell me something I don't know :P . This is the problem having all your sensitive active electronics in the field as stated multiple times. Robust and redundant fibre loops are the key to this equation. I'm not even sure why they need such as application...

@jtparker72 @iiNet @TPG_Telecom Not with @iiNet by choice, sticking with their own FttN network in Canberra (Transact) for various reasons. But #NBN and alternate RSP is also a possible and if they don't take it seriously and increase performance, tiers, and customer service I'm looking for an alternative.

I've raised factual errors with you and your department, yet I'm ignored. Wish I could fire you for some real incompetent and bullying behaviour. I would toss you out the building myself @SenatorFifield @ScottMorrisonMP #nbn #WakeUpAustralia

@LordSoth123 Just like flipping a light switch, shame the same cannot be said for the @NBN_Australia access network ... #nbn

How can the Luberal Goverment allow that. Reception will be crap thanks to Turnbull’s crap NBN but really Morrison should protect us.

@iiNet NBN is reporting outage in the area

@Kogan @ruslankogan Our #koganinternet nbn hasn’t worked properly since Saturday. Keeps dropping out and slowing. 1300 010 400 doesn’t connect! Please help!

The NBN has chosen the perfect moment to go down. Will hopefully be able to salvage a stream tonight if the internet comes back early enough.

@david89293299 @smh @zoesam93 yes it is & overpriced. You can subscribe to so many streaming services get all the same content as foxtel & is 1/3 the cost. Only ppl using foxtel are sports fans, maybe some with no or very shit nbn & possibly a couple of dumbos lol

@wheels002 @TimWilsonMP @GregHuntMP Shame you have a member who doesn’t know how to use a phone maybe his NBN is down

@maxblackhole I can’t imagine what’s happening in regional areas of NSW, the Minister for Education is a flake, Gladys only cares about construction, NBN is crap. daughter doing ATAR in a well off area & that’s hard - my heart breaks for most of the state. We need a plan - it’s all state based

We started with the premise that a teacher had to keep track themselves using the ways I mentioned. And complete in schoolbox, which is stored in synergetic. Teachers say that this is taking a lot of time in admin. Highlights kids with bad wifi around cities and rural. NBN huh.

@NBN_Australia Also @Optus hasn’t left any open way for a dangling customer to reach to send a ‘stop’. TPG already installed nbn so quick from the day of request in just 7 days. I am afraid of the bills @Optus might send.

@NBN_Australia No there’s no way to contact them apart from phone and neither I would choose to be their customer by going to their website and signing up as a customer just to get attention. They neither have a free chat support page as @TPG_Telecom has.

@leadegroot @NBN_Australia I didn’t think the “25 Mbps to every premises in Australia” service guarantee was limited to premises which weren’t on the wrong side of Mountains. They’d better hurry up and get digging.