NBN

NBN Outage Report in Canberra, Australian Capital Territory

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 09/16/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • sargentsarto Adam (@sargentsarto) reported from Queanbeyan, State of New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • VernVerass Verner Verass (@VernVerass) reported from Canberra, Australian Capital Territory

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • cherellemurpfry Cherelle Murphy (@cherellemurpfry) reported from Canberra, Australian Capital Territory

    NBN capacity lifted to help those who can work from home to do so.

  • garth_morrison Garth Morrison (@garth_morrison) reported from Queanbeyan, State of New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • fenham 💧Dave Lazzari (@fenham) reported from Queanbeyan, State of New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Claudius_Dark KMC (@Claudius_Dark) reported

    @Telstra Sorry, I don't tweet much, I might have followed the wrong procedure - part 2 is a reply to my first tweet. I wanted to know why I was told the 4G backup doesn't work in an NBN outage because it doesn't use the same network as mobiles.

  • woc65 Warrick (@woc65) reported

    @RoadknightThe Blocks away at the nearest node. He spent 6 hours working between the nodes and fixed it. Apart from occasional network outages I have not had an issue with the NBN. Stick to it eventually the right tech will show up. Amazingly for all the techs that previously worked on the ../4

  • Claudius_Dark KarlMC (@Claudius_Dark) reported

    @Telstra after calling support to find out why the NBN isn't working, I get told there's an NBN outage, which was apparently been going on for a couple hours (but didn't affect me until about 20 minutes ago, and there was nothing on your outages page until AFTER I called) (1/2)

  • NerdyNigel NerdyNigel (@NerdyNigel) reported

    @MagdaSzubanski Lost 10 years on the #NBN also which should have been a long lasting reliable asset for all Australians. The MTM NBN already needs many more billions to upgrade to the original proposed solution. The last government was treasonous in so many ways. #auspol

  • Michael550265 Michael (@Michael550265) reported

    @vinceliban Jun Lozada tried to hide his crime. Invented a scam. Then dragged Gloria. If the NBN ZTE went through. The internet service in this country would be much better today

  • fluffylynx Riley (@fluffylynx) reported

    @WolphIsWatching @iiNet iiNet suffered too many mergers. We've had a good experience with Aussie broadband NBN so far though. The one time we had to call them for some obscure technical setting we needed they actually understood and were able to help. Really need to move my mobile plans across too.

  • contrer_as Rafael Contreras Rodríguez (@contrer_as) reported

    @Only_Anthony1 @NBN_Australia >10 years ago NZ had the slowest and most expensive internet, once I got a $3,500 bill because I let a friend crash for a month, and he spent it playing online. Thankfully Telecom NZ took pity on me. Now I get 937Mbps (no decimal point) down, and I’m not even close to the city!

  • possumbrisbane 🍹Possum 'Cave Proll' Trump - Armchair Expert (@possumbrisbane) reported

    This is not even the NBN we are talking about here. That's how bad it is

  • BathroomReports The Bathroom Report (@BathroomReports) reported

    Beware #Foxtel contractors Australia! Foxtel transmission has been booted off NBN and are now having to revert back to satellite coverage. Contractors are routinely wrecking digital free to air cabling in roofs with no accountability. They don't come back to fix their sabotage.

  • vel_yan ILUVPINAS (@vel_yan) reported

    @mjaysoncayabyab @PhilippineStar He brought the ZTE-NBN deal issue to cover his multi million anomalous transactions during his term as CEO of PFC.