NBN Outage Report in Canberra, Australian Capital Territory
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Canberra come from postal codes 2601 and 2602.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at NBN
NBN is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent NBN outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Wi-fi | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
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The Grumpy Gamer
(@TheGrumpyGamer1) reported
from
Canberra, Australian Capital Territory
I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Stephen Collins
(@trib) reported
from
Canberra, Australian Capital Territory
@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.
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💧 Elias Hallaj
(@Elias_Hallaj) reported
from
Canberra, Australian Capital Territory
Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.
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Cherelle Murphy
(@cherellemurpfry) reported
from
Canberra, Australian Capital Territory
NBN capacity lifted to help those who can work from home to do so.
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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Adam
(@sargentsarto) reported
from
Queanbeyan, State of New South Wales
@mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.
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RepublicanRoz #SaveOurABC💧
(@AussieRoz) reported
from
Canberra, Australian Capital Territory
@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn
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Garth Morrison
(@garth_morrison) reported
from
Queanbeyan, State of New South Wales
@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Yarnell
(@yarnellcj) reported
Did no one listen to Kate? Online health services don't help regional Australians with no NBN and poor phone reception. #qanda
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Trek Evan
(@trekevan39) reported
@0xLosingMoney @ChrisEpstein Haha speaking of which, I got a redback living right inside the NBN box. we greet each other every night and move on, it never comes outside of it, and I feel bad to get rid of it, the only thing that worries me is if it starts to breed.
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Dawn H
(@DawnH86220282) reported
@Optus I also have many issues with my NBN through you guys right now. Yes, I have also tried powercycling my router many times. I am in Ballarat, Victoria.
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0xbb
(@bachovski) reported
"An unplanned power outage is affecting the network" since 8am. @NBN_Australia any updates or ETA on resolution?
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Drama_Binny
(@drama_binny) reported
wish i had the money for starlink right now, i can’t bother with the incompetence of the NBN, 0.97mbps upload and random disconnects is not acceptable, the technicians for the NBN are completely unaware of the problems of the copper wire network.
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Drama_Binny
(@drama_binny) reported
i’ve had the NBN technician come to my house twice, both times the technician has said it was the router/modem’s fault, i get a replacement modem/router and i still experience the same problems. I don’t know if NBN co is just entirely incompetent or if i just got really unlucky.
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Nikki S
(@Nikkis0414) reported
Day 4 no internet! Thanks NBN!! Did I mention the NBN guy came and “fixed” my issues and now they won’t return because they have “reclassified the fault” 27 days to go till they must respond. My neighbour Who is with Telstra had his NBN fixed within two days! Aargh. #NBN
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Jerrrrson
(@Jerrrrson) reported
@TroyBramston @LalitaMathias Conroy who was so desperate to get NBN numbers up he did a deal with Telstra so they’d drop their PSTN phones and force all their customers over to NBN phones. He got his numbers up, for phones not internet, and old people ended up with a phone that didn’t work in a blackout.
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Ian Gordicans
(@Gordicans) reported
I live less than 5km's from the Sydney CBD and my internet drops out for minutes at a time multiple times every single day and night. The NBN service I receive is total crap. It is seriously ruining my War Thunder experience. Thanks a bunch Tony Abbott and Malcolm #qanda #auspol
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Robert Anderson
(@RobertA888888) reported
@JoshFrydenberg @2GB873 No thank you. Did they raise the record deficit? The $5.5 billion to the French? The job keeper gift to big companies? The cost to fix your NBN stuff up? The need to raise taxes to pay for all these stuff ups.