NBN

NBN Outage in Canberra, Australian Capital Territory

Problems detected at NBN

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Canberra come from postal codes 2600 and 2601.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

NBN problems in the last 24 hours in Canberra, Australian Capital Territory

The following chart shows the number of reports that we have received about NBN over the past 24 hours from users in Canberra and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 09/21/2021 04:45

September 21: Problems at NBN

NBN is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 76.79% Internet
  • Wi-fi 10.01% Wi-fi
  • E-mail 6.04% E-mail
  • Total Blackout 4.62% Total Blackout
  • Phone 1.29% Phone
  • TV 1.24% TV

NBN Outage Map Near Canberra, Australian Capital Territory

The most recent outage reports and issues originated from Canberra and Queanbeyan.

AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaQueanbeyan Internet
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra E-mail

NBN in Canberra, Australian Capital Territory Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:
  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.

  • BeCarbin Bernadette Carbin (@BeCarbin) reported from Canberra, Australian Capital Territory

    @AusIndiMedia Your NBN couldn’t be that slow could it??

  • Mdm_Fahrenheit Madam M (@Mdm_Fahrenheit) reported from Canberra, Australian Capital Territory

    Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • VernVerass Verner Verass (@VernVerass) reported from Canberra, Australian Capital Territory

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • fenham 💧Dave Lazzari (@fenham) reported from Queanbeyan, State of New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • sargentsarto Adam (@sargentsarto) reported from Queanbeyan, State of New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • cherellemurpfry Cherelle Murphy (@cherellemurpfry) reported from Canberra, Australian Capital Territory

    NBN capacity lifted to help those who can work from home to do so.

  • garth_morrison Garth Morrison (@garth_morrison) reported from Queanbeyan, State of New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

NBN Issues Reports

Latest outage, problems and issue reports in social media:
  • sadujtoiracsi Saduj Toiracsi (@sadujtoiracsi) reported

    @SBSNews Thank god we got out of the silly outdated security breeched diesel Submarine Labor government deal. Too bad we couldn't get out of the NBN deal as well! LOL

  • bencourtice Ben Courtice (@bencourtice) reported

    @dwjperry Will try. there are so many elements that could go wrong - my software, hardware, wifi signal, router NBN box, and all of the stuff going out from there. It gives me a headache!

  • anitaeglitis Anita Eglitis (@anitaeglitis) reported

    @TheDSingularity Telstra's shocking customer service is renowned. For info only: my voice calls to Optus get answered immediately by friendly competent staff, and my Optus wireless broadband internet service provides unlimited data at speeds ~100Mbps or faster (and is way cheaper than the NBN).

  • OncerebornLOL Oncereborn (@OncerebornLOL) reported

    @NBN_Australia Yes I have and I left a complaint with them, however the fault is not theirs it's yours. There's "Scheduled Maintenance" for us that's spanning over 8 days and my ISP has told me you've flagged them as "Infrastructure upgrades". Why is this happening now when everyone is 1/2.

  • aidomartin Adrian Martin (@aidomartin) reported

    In Australia, more players seek to operate in the #NBN backhaul space. This sounds great for customers, but it can lead to problems with the quality of the commercials, service level agreements & services. Wholesale differentiation therefore has to be grounded in service quality.

  • necroanthony Barbzieieieeie (@necroanthony) reported

    @Optus Any idea when the NBN line issues will be fixed in Essendon?

  • dwightwalker Dwight Walker (@dwightwalker) reported

    Exetel NBN went down again in Caboolture, internet light flashing on router, no access to my site via http or ssh, restart router, wait 10 mins, internet ok again

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @OncerebornLOL Hi there, we hope you've reached out to your nbn Service Provider about this? Our team will try and minimise any disruptions to your services as much as possible. However, sometimes a fault may occur. Please reach out to your provider to conduct a line test with you. ½

  • Stonebreaker222 Cuthalion (@Stonebreaker222) reported

    @QuackDetector I wanted to become a 5G hotspot so i could quit my job and retire. I new i could get rich with minimal effort selling my signal to disgruntaled NBN customers at a reduced rate.

  • _evanswtf I hate it here (@_evanswtf) reported

    @NBN_Australia Yeah fix your dogshit network, I’ve got terrible internet speeds & you’ve failed to contact me to fix it like Internode said you guys would.