NBN Outage Report in Canberra, Australian Capital Territory
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn
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Lindsay
(@Lindday8) reported
from
Canberra, Australian Capital Territory
@Telstra NBN speed slow and dropping out in Flynn act is there issue
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Cherelle Murphy
(@cherellemurpfry) reported
from
Canberra, Australian Capital Territory
NBN capacity lifted to help those who can work from home to do so.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Stephen Collins
(@trib) reported
from
Canberra, Australian Capital Territory
@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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💧 Elias Hallaj
(@Elias_Hallaj) reported
from
Canberra, Australian Capital Territory
Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Adam
(@sargentsarto) reported
from
Queanbeyan, State of New South Wales
@mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.
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RepublicanRoz #SaveOurABC💧
(@AussieRoz) reported
from
Canberra, Australian Capital Territory
@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.
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Garth Morrison
(@garth_morrison) reported
from
Queanbeyan, State of New South Wales
@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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💧Barry Steele
(@BarrySteeleNB) reported
@NBN_Australia Oops, anger based typo. You should simply admit and fix your horrendous mistake
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Angela Barra
(@AngelaMBarra) reported
Once again I'm told by Optus rep that they have to speak to my husband. When I explain that I am authorised and there's a process, this is denied. Meanwhile, hubby is at work & once again I'm home & unable to resolve an NBN issue! @Optus The worst company tp deal with!
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Angela Barra
(@AngelaMBarra) reported
Once again I'm told by Optus rep that they have to speak to my husband. When I explain that I am authorised and there's a process, this is denied. Meanwhile, hubby is at work & once again I'm home & unable to resolve an NBN issue! @Optus The worst company to deal with!
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𝕁𝕠𝕤𝕙 𝔾𝕣𝕒𝕙𝕒𝕞 ℹ️
(@delitescere) reported
At this rate @NBN_Australia should be announcing emergency inage for the rare times it is working. #fraudband
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dannel jurado 🐀
(@DeMarko) reported
@leighalexander NBN: Guaranteed to never florp!
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Alwyne Smith. Mastodon @MayasDragon
(@MayasDragon) reported
Latest scam revolves around saying the NBN is updating in our region & for some dumb reason, we need to write down a reference number to give to a technician who will call on Monday. Eh? Two pronged approach to gain credibility, somehow?
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No WelfareCard SA(Survivor of Sueter's CDC Gulag)
(@FordfgFalcon) reported
@BarryLi51767296 a small problem when you are using the nbn. A regular problem experienced when you are stuck on a Cashless card. the power drops the eft pos machines go down. if power off long enough the local exchange goes down so even if you have a generator or battery you are out of luck
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💧Barry Steele
(@BarrySteeleNB) reported
@NBN_Australia DM's didn't help last time. I prefer this communication on a public channel. The issue was reported and earliest possible tomorrow. So we are off air for 2 days because your screwed up the network seeding and reduced Fibre to HFC. We're forced to run on 50+ yr old copper.
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Freddie Moffat
(@freddie_moffat) reported
@Telstra is there an NBN outage in 3161 Caulfield North? NBN hasn't been working since last night. The uplink light on my connection box is continuously blinking.
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💧Barry Steele
(@BarrySteeleNB) reported
Thank you to @NBN_Australia for once again failing to deliver us a service. We explained several times that FTTC was inappropriate given we had robust HFC. You cut us off but connected next door. This is a joke. So we have 2 very senior IT consultants unable to earn an income