NBN Outage Report in Canberra, Australian Capital Territory
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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The Grumpy Gamer
(@TheGrumpyGamer1) reported
from
Canberra, Australian Capital Territory
I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Garth Morrison
(@garth_morrison) reported
from
Queanbeyan, State of New South Wales
@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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💧 Elias Hallaj
(@Elias_Hallaj) reported
from
Canberra, Australian Capital Territory
Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn
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Cherelle Murphy
(@cherellemurpfry) reported
from
Canberra, Australian Capital Territory
NBN capacity lifted to help those who can work from home to do so.
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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alex dunnin
(@AlexDunnin) reported
from
Canberra, Australian Capital Territory
@DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.
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Adam
(@sargentsarto) reported
from
Queanbeyan, State of New South Wales
@mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
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Stephen Collins
(@trib) reported
from
Canberra, Australian Capital Territory
@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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OhhChey
(@OhCheyTTV) reported
Update Apparently its an nbn issue at the moment so stream might still happen!
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BigDikVikTheMastersPik
(@BetDetective) reported
...and in a similar vein i'd like to say a big thank you to @NBN_Australia for a recent upgrade that cost me $250 for a new modem which has only served to make a terrible service even worse. You useless bastards.
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Katalae |Vtuber| Hiatus~
(@Katalae1) reported
Our signal is fine but the connection dies and restarts every 5 minutes. Its unusable and a waste of money. We waited as we were told between 8am and 12pm. We called them after 1 and was told we'd hear back by the end of the day if nbn don't show up with a new timeslot.
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💧Christine Hansard
(@Chrissyhansard) reported
@AlexBallhausen @TonyHWindsor Totally agree. We live about 50klms north of Sydney and have very little to no coverage! Hardly the Simpson Desert either. Telstra’s solution….. get NBN, so you have a land line, no other choice.
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iKatz Solutions
(@ikatzsolutions) reported
Optus customers: an outage is currently experienced. Mainly mobile telephony is impacted but there were reports of NBN outages: so safe to assume Optus network will be unstable till resolved.
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Katalae |Vtuber| Hiatus~
(@Katalae1) reported
@NBN_Australia and Aussie Broadband have not yet fixed our internet like they were booked in to do last Friday. The out door unit is ******. Aussie Broadband have told us they are looking into it but we have not heard back and we have called them 3 times now. Fix it! Ffs.
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Katalae |Vtuber| Hiatus~
(@Katalae1) reported
Haven't heard a thing back. Aussie Broadband have been in contact with nbn for us but we are sick of waiting with no return calls or emails or information regarding out connection issues. We shouldn't have to ride their lazy asses to get it fixed.
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canisgard ⚰ hiatus
(@canisgard) reported
@__negg it sounds like i'm joking, but i'm with dodo and it hasn't really given me trouble since they upgraded the landline for NBN otherwise i can derecommend telstra and iinet lmaoo one charges a lot and the other has too many outages/slower than promised speeds
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fairy godmother
(@heavenlyimagine) reported
22mins of my life gone 10 on hold the rest to talk to 2 people to cancel my NBN Having to explain 2x I am in hospital stuck in bed and currently homeless. Why do they make these things so difficult.
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Tom
(@Tom97690051) reported
@SpinTelAU currently have been without internet for 4 days in Fitzroy North. Have tried multiple times to call only to be put on hold or hung up on. NBN Network status reports no issues for my address. What is going on?