NBN Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2611.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (5%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent NBN outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Wi-fi | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
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| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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🍀
(@7Dea) reported
from
Canberra, Australian Capital Territory
@VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.
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mark ayres
(@MarkAyres_) reported
from
Canberra, Australian Capital Territory
Somebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol
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Sasquatch
(@Maragle2) reported
from
Canberra, Australian Capital Territory
Thoughtful NBN fibre additions just announced, only the cynical would consider it a deliberate pre-election ploy. Scott n Co would never do such a thing. Tasmania, ACT and NT are not part of this initiative, there words to be said over this which would attract a "disappearance"
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
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BlackStar
(@ThylacinusC) reported
from
Canberra, Australian Capital Territory
So the technician temporarily fixed our NBN today. He said it was the modem (it wasn't as I used my other modem and it was the same issue). Now the internet is down again. Why are we paying so much for faulty, unreliable internet? #Telstra #nbn
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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Annie Martin AM
(@MartinAnne139) reported
from
Canberra, Australian Capital Territory
Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
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Wade
(@VK1MIC) reported
from
Canberra, Australian Capital Territory
NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.
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Bernadette Carbin
(@BeCarbin) reported
from
Canberra, Australian Capital Territory
@AusIndiMedia Your NBN couldn’t be that slow could it??
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Madam M
(@Mdm_Fahrenheit) reported
from
Canberra, Australian Capital Territory
Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.
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Ian
(@Ian__P) reported
from
Canberra, Australian Capital Territory
@ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.
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Verner Verass
(@VernVerass) reported
from
Canberra, Australian Capital Territory
@mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.
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HG
(@hgo7627) reported
from
Canberra, Australian Capital Territory
@JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Josh Withers
(@JoshuaWithers) reported
from
Canberra, Australian Capital Territory
@jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.
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💧Dave Lazzari
(@fenham) reported
from
Queanbeyan, State of New South Wales
@SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.
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Lindsay
(@Lindday8) reported
from
Canberra, Australian Capital Territory
@Telstra NBN speed slow and dropping out in Flynn act is there issue
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RepublicanRoz #SaveOurABC💧
(@AussieRoz) reported
from
Canberra, Australian Capital Territory
@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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steve
(@steve0445715103) reported
@akafaceUS NBN, never ends.
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Ben Mallie
(@mallie_ben) reported
No NBN in Gungahlin Region, says no NBN outages, fix it @Telstra 🤬
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Paige Renee
(@THEogPRD) reported
@Telstra already have had Telstra out to fix the nbn and now the internet drops out every odd hour how is this possible you just came out less than two weeks ago
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Tall Nupinks
(@TallNupinks) reported
I think there’s really only two options.. at the ISP/NBN level, or it’s implemented by the company, I.e. Google. If it’s the former, that’s bad news, because the scope creep will be really easy for them to change. However, a VPN will bypass your ISP’s servers, so they won’t know what you’re doing. Starlink could also potentially bypass it. If it’s by individual company, a VPN will get around it, however, there’s the issue of whether they have your address or region on file. Your Google account usually has that. X doesn’t.
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henry t
(@h3nry70r0) reported
@NBN_Australia We have had an NBN outage for over 20hours now at Fig Tree Pocket, Queensland! What is going on? And how come no updates or information provided? Service provider @tpgaustralia contacted multiple times with no info or updates at all - please assist
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Rossko
(@RosskoEdwards) reported
@optus_help my NBN is down since last night. Woke up this morning and still out.
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Bobby Von Kooglesack
(@Chris62452212) reported
@ElevateWithAZ @kirawontmiss Nardwuar never revealed his name.... he just hinted to Chris Fehn the fact that he knew he was in a NBN tribute band.
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Max-El
(@_UncleMax) reported
@2140btc @grok @kirawontmiss The one guy was formerly in a band inspired by NBN and saw that Nardwuar was pretty much saying “MF, I know who you are,” so he got ******** outta there ASAP.
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Leaping
(@charger220) reported
@NBN_Australia How do you contact NBN when you have been without service for 24 Hours. Service provider can not do anything. No advice when it will be back on. Try calling. They phone maze is the best piece of avoid any contact with your customers I have ever come across.
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henry t
(@h3nry70r0) reported
What the hell is going on @tpgaustralia @TPG_Telecom every Friday evening without fail i have connectivity issues with your #NBN service! Just a complete and utter failure