NBN

NBN Outage Report in Canberra, Australian Capital Territory

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 02/10/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • garth_morrison Garth Morrison (@garth_morrison) reported from Queanbeyan, State of New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • cherellemurpfry Cherelle Murphy (@cherellemurpfry) reported from Canberra, Australian Capital Territory

    NBN capacity lifted to help those who can work from home to do so.

  • trib Stephen Collins (@trib) reported from Canberra, Australian Capital Territory

    @paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    .@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

  • AlexDunnin alex dunnin (@AlexDunnin) reported from Canberra, Australian Capital Territory

    @DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.

  • Elias_Hallaj 💧 Elias Hallaj (@Elias_Hallaj) reported from Canberra, Australian Capital Territory

    Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol

  • TheGrumpyGamer1 The Grumpy Gamer (@TheGrumpyGamer1) reported from Canberra, Australian Capital Territory

    I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • sargentsarto Adam (@sargentsarto) reported from Queanbeyan, State of New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pippasweetpea Deb (@pippasweetpea) reported

    WTF is going on in the NBN organisation. 700 staff got an average of $50k bonuses and these people all get paid over $150k per annum. $78m was paid in bonuses in total. They have 775 staff who get more than $200k per year and 8 who get over $500k. Cushy jobs

  • SimoneLouise_XX Simone (@SimoneLouise_XX) reported

    Hey @NBN_Australia and @Optus... I appreciate that “planned maintenance” has to happen on the network, that’s fine, but it would be awesome if someone told me! This is the second “planned” outage in a week that I wasn’t informed of. Makes working from home pretty difficult 😞

  • fufuad_ Fuad (@fufuad_) reported

    This is the most awful customer service that i ever received in my entire in any aspects. Such a shame for you @Telstra who claim yourself as the best nbn provider in the nation. Instead of solving my problem the issue is getting bigger. The call center hung me up in the convo

  • IndigoDaya Indigo Daya (@IndigoDaya) reported

    @Telstra It’s resolved now, thanks. I’ve been happy to pay a bit more for Telstra to get better service (I’ve been a long term customer), but now the service has gone so downhill (except you’re v nice Laura!) - I can’t see a reason to pay more, so am looking at moving when I get NBN.

  • GrahamJohnBird Graham John Bird (@GrahamJohnBird) reported

    @BreakfastNews @CraigBlake23 Interesting that NBN have no connection boxes for new customers in Melbourne . I am moving from Yarraville to Malvern and have been informed that NBN Co has postponed HFC new connection orders by at least four weeks. Seems this has beena problem since February . How good is that

  • Hipcatprintery Lawrence Finn (@Hipcatprintery) reported

    @DavidSligar You’ve never had a decent local cafe then if you think that. Chaplins (my Trentham local) gave me access to their wifi and put me in a seperate room so I could do my uni work for the 6 or more months it took Telstra to discover the NBN is supposed to work in Vic. Free coffees too

  • flighty1986 Aitch (@flighty1986) reported

    @NBN_Australia It’s not available as per your website hence why I’m reaching out to see if there is an ETA on resolution

  • RyanNomadMonkey Nomad (@RyanNomadMonkey) reported

    @Aussie_BB Cancelled due to rain, appointment window between 1pm-5pm cancelled at 2pm, rain stopped at 2:30-3pm. Frustrating because I call @NBN_Australia and they tell me they just subcontract the work, it’s up to the isp to escalate issues and organise appointments. I talk to isp and

  • MrDefenestrate Turbo Encabulator (@MrDefenestrate) reported

    Everyone the NBN is fully completed and in budget. We also can't connect you to it cause half our **** is too old

  • ChampChong Champ (@ChampChong) reported

    @BiggOrsey I get like 115 down and it's still a pain. NBN isn't the answer sadly