NBN

NBN Outage Report in Canberra, Australian Capital Territory

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 12/06/2024 02:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent NBN outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra E-mail
AustraliaCanberra Wi-fi
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Mdm_Fahrenheit Madam M (@Mdm_Fahrenheit) reported from Canberra, Australian Capital Territory

    Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.

  • fenham 💧Dave Lazzari (@fenham) reported from Queanbeyan, State of New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

  • MarkAyres_ mark ayres (@MarkAyres_) reported from Canberra, Australian Capital Territory

    Somebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • BeCarbin Bernadette Carbin (@BeCarbin) reported from Canberra, Australian Capital Territory

    @AusIndiMedia Your NBN couldn’t be that slow could it??

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • VernVerass Verner Verass (@VernVerass) reported from Canberra, Australian Capital Territory

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • ThylacinusC BlackStar (@ThylacinusC) reported from Canberra, Australian Capital Territory

    So the technician temporarily fixed our NBN today. He said it was the modem (it wasn't as I used my other modem and it was the same issue). Now the internet is down again. Why are we paying so much for faulty, unreliable internet? #Telstra #nbn

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • Maragle2 Sasquatch (@Maragle2) reported from Canberra, Australian Capital Territory

    Thoughtful NBN fibre additions just announced, only the cynical would consider it a deliberate pre-election ploy. Scott n Co would never do such a thing. Tasmania, ACT and NT are not part of this initiative, there words to be said over this which would attract a "disappearance"

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ben Ben (@ben) reported

    @AdeleKThomas I have a UniFi router and wifi but it's just for NBN. Superloop don't do home phone services :( so you're out of luck with them. I've heard others have had good experiences with Aussie Broadband who do provide home phone service

  • pblakez pblakez ™ (@pblakez) reported

    driving home there is an @NBN_Australia van in the street, oh no you know what that means... sure enough the #NBN is down again

  • firstdogonmoon F Onthemoon (@firstdogonmoon) reported

    Incredibly the NBN requires that speeds in rural tas must be worse than 6mbp/1mbp for TWENTY FOUR HOURS before aussie broadband can escalate it to NBN. However EXACTLY when I was on the phone to the help desk the Internet literally died right then so we are getting a tech. lol

  • DodoAustralia Dodo (@DodoAustralia) reported

    @AuspolInsider Hey Auspol, I understand it's frustrating not being connected and we appreciate your patience while we resolve this for you. Unfortunately, we'll have to wait for the nbn™ technician to look into what's affecting your service. Did you need to change your appointment? - Gwen

  • Steven831836791 Steven (@Steven831836791) reported

    @Foxtel What do I have to do for a bit of customer service if your thinking about getting foxtel don’t there nbn is the worst customer service is the worst and you still think people power won’t ruin you but watch me spread evidence of your pathetic excuse for an internet service

  • Vortigon1 John 💉💉💉 (@Vortigon1) reported

    @firstdogonmoon Been there, rural SA. Don't count your chickens....internode lodged a fault, arranged a tech. NBN cancelled the tech stating there was no fault. Took 3 months of recording issues and a lot of help from internode to finally get it fixed. 5g internet is looking good....

  • supersooz Suzie Watt (@supersooz) reported

    @danilic I’m two doors down and nbn has been out since Dec for me. Box replaced, still nada. #tetheringislife

  • astanfield81 Alex Stanfield (@astanfield81) reported

    @NBN_Australia Hey NBN, my ISP informs me the NBN claims there are no faults on my line. This is after 21 disconnections yesterday. You've sent 3 techs to my premises with no resolution. I've raised this with the TIO and am not happy!!!!

  • mvyrmnd mvyrmnd (@mvyrmnd) reported

    Telstra: you know that office you have with no NBN coverage and 4G that doesn't work? We're killing your ISDN lines. Your only option is a $12000 fibre install. Have a nice day!

  • astanfield81 Alex Stanfield (@astanfield81) reported

    @NBN_Australia You've sent 3 technicians this January and I'm still losing connection. Stop resolving the outcome and actually fix the problem!