NBN

NBN Outage Report in Canberra, Australian Capital Territory

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Canberra come from postal codes 2611.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 07/01/2025 20:25

July 01: Problems at NBN

NBN is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent NBN outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Wi-fi
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra E-mail
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • 7Dea 🍀 (@7Dea) reported from Canberra, Australian Capital Territory

    @VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.

  • MarkAyres_ mark ayres (@MarkAyres_) reported from Canberra, Australian Capital Territory

    Somebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol

  • Maragle2 Sasquatch (@Maragle2) reported from Canberra, Australian Capital Territory

    Thoughtful NBN fibre additions just announced, only the cynical would consider it a deliberate pre-election ploy. Scott n Co would never do such a thing. Tasmania, ACT and NT are not part of this initiative, there words to be said over this which would attract a "disappearance"

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

  • ThylacinusC BlackStar (@ThylacinusC) reported from Canberra, Australian Capital Territory

    So the technician temporarily fixed our NBN today. He said it was the modem (it wasn't as I used my other modem and it was the same issue). Now the internet is down again. Why are we paying so much for faulty, unreliable internet? #Telstra #nbn

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.

  • BeCarbin Bernadette Carbin (@BeCarbin) reported from Canberra, Australian Capital Territory

    @AusIndiMedia Your NBN couldn’t be that slow could it??

  • Mdm_Fahrenheit Madam M (@Mdm_Fahrenheit) reported from Canberra, Australian Capital Territory

    Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • VernVerass Verner Verass (@VernVerass) reported from Canberra, Australian Capital Territory

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • fenham 💧Dave Lazzari (@fenham) reported from Queanbeyan, State of New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • LULU1422__ LULU1422 (@LULU1422__) reported

    @dix0nm8 when nbn first rolled out in my area... oh boy was it bad

  • CompSciFutures Ä̷̬͖̽͗P̷̭̳͔͇̊ on CompSciFutures (∀/∃/acc) (@CompSciFutures) reported

    Now while NBN is frozen, can we please assemble a panel of engineers to assess network state and see what we’ve got.

  • Ron__Jon8s Ron Jones (@Ron__Jon8s) reported

    @mdtlion @abcnews NBN was NOT around in 1903. Wasn’t just 1903 that decades of an Aboriginal workers wages & saving were stolen. Far more than a shillings. You don’t know. Don’t be lazy, find out. Learn t research. Tik tok? Stupid suggestion to make MDT.

  • David_J_Ward David Ward (@David_J_Ward) reported

    @Aussie_BB The NBN service is down. The NBN website says it is not down. It is definitely down. The 4 lights on the NBN box won’t power up correctly. Your phone support just goes round and round in a loop of music not answering my calls.

  • David_J_Ward David Ward (@David_J_Ward) reported

    @Aussie_BB The NBN service is down yet again. The NBN site says there are no outages. That is a lie. The NBN is definitely down. Power Cycling makes no difference. When are you going to fix the problem?

  • MikeFrazer1 Mike Frazer (@MikeFrazer1) reported

    @optus_help There is an unplanned NBN outage at the moment; internet has been unavailable for 5+ hours

  • CipherHashau 🇦🇺 CipherHash 🇦🇺 (@CipherHashau) reported

    @IncogIntellect @Telstra Worse, this is for an NBN service I should have already swapped it to starlink, they've got 1.5hr before they lose another fixed services customer.

  • Portenio1950 @Porteño (@Portenio1950) reported

    No need to increase taxes, fix the mess you created instead: -Stop bringing refugees Perennial Welfare parasites. -Fix NDIS 50 Bn costs. -Fire 1 Million salary useless Bureaucrats -Stop Net Zero Fraud and Renewables subsidies -Stop Foreign Aid money laundering. -Fix NBN 35 billion loses Australia deserves better #Auspol2025

  • ReecePickens Reece Pickens (@ReecePickens) reported

    @sbxr Clear warning about government investment advice not being worth anything. Still wasting money on NBN when starlink has solved that. In fact if not for Elon hate hydrogen could have been avoided when he warned it could never work.

  • binxinatorr binx (@binxinatorr) reported

    Vibes NBN is looking for players! What we need Back up Flex/Soft Supoort Back up Hard Support