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NBN outages and service status in Canberra, ACT

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Canberra, ACT

The most recent NBN outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Internet 1 month ago
Canberra Wi-fi 2 months ago
Canberra Internet 4 months ago
Canberra Internet 4 months ago
Canberra Internet 5 months ago
Canberra Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @delpjm @sando88 @Snow_Crash @WirelessDuck @NickRossTech @NickITGuy @Kynes3 @boyter @playswithf1re @BrowntownBrew And the lower density and further reach requirements for Australia is the REASON to use last mile deep fibre networks. If I had a dollar everytime I had to defend that stupid excuse ...#nbn

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @sulrich70 @NBN_Australia @Deborah_ONeill If @NBN_Australia took a more risk managed approach with MTM design they should have gone with a connection agnostic endpoint. It would solve so many of this issues with renters and those that move around. Once again KISS was ignored #nbn

  • drdavebond
    David Bond (@drdavebond) reported from Canberra, ACT

    @RodericChambers I think they must have the #NBN here, the network is somewhat slow

  • Mirandaprorsus
    Allan Behm (@Mirandaprorsus) reported from Canberra, ACT

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @DonWestley1 @TheCalebBond @theMickMorris @SkyNewsAust @Foxtel Yep, you will probably find I have tweeted that video a few times already ;) It must be tricky to do a story for SkyNews on the #NBN without loosing you job by blaming the Libs - words were carefully chosen to make the entire NBN concept look bad...it's not, obviously.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

  • DesignLindsay
    Christian Lindsay (@DesignLindsay) reported from Canberra, ACT

    @NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    How can #NBN claim its own last mile design doco for Fttx is CiC (CommercialInConfidence).Half of it has been leaked already & who else is going to build out a national network in Australia 🤔 Playing hard ball with FOI constantly, need a big stick. @NBN_Australia @OAICgov

  • Colincopeland2
    Col Copeland (@Colincopeland2) reported from Canberra, ACT

    @MConallin I use mobile bb lte. That speeds are fast butt but no consistent. I average around the 20-30gbs Some times up to 170mbs down. I don't have nbn or adsl, so I'm not complaining

  • Ctl_Alt_Del
    CtlAltDel (@Ctl_Alt_Del) reported from Canberra, ACT

    Crap NBN #PromiseOfAustralia

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @czuio @NBN_Australia @Deborah_ONeill I could see no reason why it couldn't for exactly the point you make. You could also simplify it and include a UNI-V like port for a voice service (VoDSL) and a simple diagnostic page to indicate line sync etc. @NBN_Australia need to consolidate the end point to simplify it

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Poor capacity management at the #nbn drop in tent at #CanberraShow by @NBN_Australia - already out of #StressBalls Totally devo 🤣😂😂😂 Not surprised that NBN keeps on disappointing

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Guarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management

  • AlexDunnin
    alex dunnin (@AlexDunnin) reported from Canberra, ACT

    @DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NerdyNigel @AfraidOfWidths @SenatorFifield @SteveAustinABC @AUSenator @TurnbullMalcolm @NBN_Australia Maybe he is one of the 5% with a dodgy modem 😂🤣 - suspect the Modem firmware is the least of @NBN_Australia problems, but I bet they spent a shitload of resources to come to the same conclusion we have had for the last 7 years.. that MTM will burn money in maintaince. #nbn

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

  • TVofCarringbush
    Trivalve (@TVofCarringbush) reported from Canberra, ACT

    @CharlieKeegan1 @masonsixtencox Maybe they should get a few kegs and fix the NBN while they're at it!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • charlietech
    Charlie (@charlietech) reported

    @TNorm22 @Telstra @AussieBroadband My advice to unhappy nbn customers. Dont get mad, just move retailers to some one who will support you!!

  • vinylsol
    Glenn Evans (@vinylsol) reported

    @David_J_Harley @tpg @NBN_Australia Good luck. This kind of crap is so frustrating.

  • Anonymous4550
    DBJ (@Anonymous4550) reported

    @mavrickau @superloopnet Not many people are talking about it, which made me think it’s an isolated incident. My NBN box clicking, flashing red and no connection with the ISP. Can’t get a technician out till Monday. Might have to go read a book or something.

  • Checksum
    Srinath Sankar (@Checksum) reported

    @superloopnet you’ve been unable to provide an estimate on when the Victoria wide NBN outage will be fixed, for 8 hours now. When do you think is the right time?

  • ianbfarquhar
    Ian Farquhar (@ianbfarquhar) reported

    Fellow Oz Starlinkers: have you been having issues in the last couple of weeks, like 30-60 sec drop-outs? They've been chronic with me, disrupting Zoom sessions, and I failed back to NBN to just finish meetings. Anyone else seeing this? @SpaceX - any thoughts?

  • NathanaelB
    Nathanael Coyne (Nat) 💉💉💉 (@NathanaelB) reported

    @stevage1 @iiNet I did spot an NBN van 50 metres down the road this afternoon, wonder what they're doing.

  • Javier4676
    Javier Fernandez (@Javier4676) reported

    Hey what speed internet do you use for the tar on roads ? Not NBN do you then what do we need power lines for India's NBN service?

  • anthony_gerrits
    0xAnthony Ω (3,3) (@anthony_gerrits) reported

    @nikos_paxie @Optus Agree, just a hassle moving all phones and nbn off them, screw it I’ll do it. They are absolutely terrible

  • beat_boutique
    beat_boutique (@beat_boutique) reported

    @HolotHc @EddyZhang2022 @NBN_Australia Same problem. Started raining and now we don’t have internet.

  • kaynSD
    Keith Evans (@kaynSD) reported

    @MattOhNo1 @ithayla As a three advance it's a little naff, but I assume there's still a lot of damage NBN can do in a single click with a single tag without too much Weyland splash, and will probably sit in the minds of people as a potential meta-threat even if V. Grid is being used for other things