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NBN outages and service status in Canberra, ACT

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  • NBN generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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NBN Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • ThylacinusC
    BlackStar (@ThylacinusC) reported from Canberra, ACT

    So the technician temporarily fixed our NBN today. He said it was the modem (it wasn't as I used my other modem and it was the same issue). Now the internet is down again. Why are we paying so much for faulty, unreliable internet? #Telstra #nbn

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

  • TVofCarringbush
    Trivalve (@TVofCarringbush) reported from Canberra, ACT

    @CharlieKeegan1 @masonsixtencox Maybe they should get a few kegs and fix the NBN while they're at it!

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NerdyNigel @AfraidOfWidths @SenatorFifield @SteveAustinABC @AUSenator @TurnbullMalcolm @NBN_Australia Maybe he is one of the 5% with a dodgy modem 😂🤣 - suspect the Modem firmware is the least of @NBN_Australia problems, but I bet they spent a shitload of resources to come to the same conclusion we have had for the last 7 years.. that MTM will burn money in maintaince. #nbn

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • 7Dea
    🍀 (@7Dea) reported from Canberra, ACT

    @VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn

  • TheGrumpyGamer1
    The Grumpy Gamer (@TheGrumpyGamer1) reported from Canberra, ACT

    I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.

  • Tikkaspecial
    Steve Smith (@Tikkaspecial) reported from Canberra, ACT

    @Optus NBN down this morning. Website reports no issues at 2911.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

  • VK1MIC
    Wade (@VK1MIC) reported from Canberra, ACT

    NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

  • Mirandaprorsus
    Allan Behm (@Mirandaprorsus) reported from Canberra, ACT

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • a_captaincook
    captaincook 🇦🇺 e/acc (@a_captaincook) reported

    @fathamburger @balajis @anwaribrahim Lol, ya NBN is ****, I moved off to Starlink myselves, agree on most counts actually. But why keep Aussies out? allow those who want to also move in. The point of SEZ would be that it would be a siloed regime that is more tax friendly.

  • Carlsie555
    🖤Carly🤍 (@Carlsie555) reported

    Trying to Work from Home and my internet has **** itself….again. 🙄 Been on hold to the help desk for the past 45 mins trying to sort. Anyone suggest a good nbn provider that doesn’t drop out?

  • DoodyDarren
    Darren (@DoodyDarren) reported

    @ianclarkeAU @CovfefeDnUnder The NBN cannot do it now, but the optic fibres it uses can. Only the gear at either end changes. There is not a wireless system in existence that could carry the existing load of the NBN, let alone future needs. Talk to a network engineer, please.

  • asphotos
    Andrew (@asphotos) reported

    You’re not trying to do remote IT support to the mother in law on their stupidly slow 12/1mbps NBN FTTC plan 4hrs drive away and it keeps dropping you out? Sad! **ARGHHH

  • deanja110
    DEANJA🇦🇺 (@deanja110) reported

    @newcastleherald As an Ex-NBNer having spent many years of my working life in various capacities with NBN, it's terrible to now hear about all these losses.

  • ausnotes
    Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported

    @88888sAccount Best to wait till Telstra or the NBN is down again and then really rub it in the face.

  • MaximilPlan3t
    Max Revelation (@MaximilPlan3t) reported

    @GregNordo @AllBiteNoBark88 I just had another go with Optus. Literally no internet during peak hrs. Their NBN is unbelievably bad, even my business plan was dropping out 20 times a day. Aldi it is.....

  • keenkellie1
    KR (@keenkellie1) reported

    @FinancialReview Seriously just take the last two major projects snowy 2.0 and nbn you get cost blow outs, inefficiency and poor returns, instead of your retirement money compounding at 7-10% in the best companies on earth what could go wrong

  • Napoleonspiano
    rose saltman (@Napoleonspiano) reported

    @NBN_Australia @therealjme5h Yes, but how long will I be without service? 3 hours and counting.

  • 60YOGamer
    mutantmonkeybutt (@60YOGamer) reported

    @PaulBongiorno Try living in rural Vic and getting an Australian made fixed satellite NBN service. Up until Starlink our snowfields resembled dial-up and we could not watch a streaming service without the loading circle popping up every minute or two.