NBN

NBN Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2600 and 2612.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 12/17/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent NBN outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • Elias_Hallaj 💧 Elias Hallaj (@Elias_Hallaj) reported from Canberra, Australian Capital Territory

    Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol

  • cherellemurpfry Cherelle Murphy (@cherellemurpfry) reported from Canberra, Australian Capital Territory

    NBN capacity lifted to help those who can work from home to do so.

  • garth_morrison Garth Morrison (@garth_morrison) reported from Queanbeyan, State of New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • Steve_Pesic steve_outandabout (@Steve_Pesic) reported from Canberra, Australian Capital Territory

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.

  • fenham 💧Dave Lazzari (@fenham) reported from Queanbeyan, State of New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • sargentsarto Adam (@sargentsarto) reported from Queanbeyan, State of New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • israelsgospelic israelsgospelic (@israelsgospelic) reported from Gold Coast, State of Queensland

    careful with TPG, NBN and other networks rerouting data, it cause computer damage

  • stevehearne7 steve hearne (@stevehearne7) reported

    @SteveWallin2 @TheNoisyTrunk Yep. They paid the debt. I remember that. Hey Steve, do you remember, that they sold telstra for a song, to help pay that debt. If you do, you may also remember, that Turnbull had to pay gross overs to buy it back, in order to get his copper wire NBN up and running.

  • ScarabOfficial Scarab (@ScarabOfficial) reported

    Also, I checked nbn connectivity, and it seems they don't currently have a qualifying plan for the Ultrafast and Hyperfast plans, so would have to do that crap of getting the 100Mbps 'pre' plan first and then 'upgrade' to the proper speed, which is bullshit extra cost.

  • Moods1915 Dave (@Moods1915) reported

    @LaurieOakes Could not agree more, particularly when you’re caught in the middle of #NBN and #Telstra fighting over who has to fix problem (hardware or software?)

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @AmazingSMP @ITGameTech The initial NBN was to be a fttn network under ALP. LNP rubbished this plan as not providing any real upgrade for the cost. ALP then proposed the fttp network which they began rolling out. LNP rubbished this plan as being a waste and nobody needed speeds over 15Mbps

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    @TheMPSguy Hi there, during an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. 1/2

  • fictillius Evan (@fictillius) reported

    @meoffg The NBN is slow

  • mcdonellaussie mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported

    @7NewsMelbourne I cannot fully access NBN because an old map says I have to be serviced by WYFY even though upgrades have put optic fibre across the road from me! House next door can access it house 5 doors down on other side can access OF. I can’t because map says no there no budget @JEChalmers

  • georgia_c1811 Georgia_C🌙 (@georgia_c1811) reported

    We had some dude come in to install a nbn box, and ever since he left we’ve been dealing with weird bugs. Wtf

  • cjpb63 Chris B (@cjpb63) reported

    @LaurieOakes I found moving back to Sydney worked well. Allocated a Telstra NBN concierge until WiFi issues in the home, Telstra were disinterested at best. Their tech is inadequate.