NBN outages and service status in Canberra, ACT
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Full Outage Map
- NBN generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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NBN Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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Technorants (@Technorants) reported from Canberra, ACT@jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes
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Technorants (@Technorants) reported from Canberra, ACT@czuio @NBN_Australia @Deborah_ONeill I could see no reason why it couldn't for exactly the point you make. You could also simplify it and include a UNI-V like port for a voice service (VoDSL) and a simple diagnostic page to indicate line sync etc. @NBN_Australia need to consolidate the end point to simplify it
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.
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Technorants (@Technorants) reported from Canberra, ACT@NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.
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RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, ACT@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!
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🍀 (@7Dea) reported from Canberra, ACT@VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.
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Cherelle Murphy (@cherellemurpfry) reported from Canberra, ACTNBN capacity lifted to help those who can work from home to do so.
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💧 Elias Hallaj (@Elias_Hallaj) reported from Canberra, ACTAustralia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
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Technorants (@Technorants) reported from Canberra, ACT@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
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Technorants (@Technorants) reported from Canberra, ACTHFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.
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Sasquatch (@Maragle2) reported from Canberra, ACTThoughtful NBN fibre additions just announced, only the cynical would consider it a deliberate pre-election ploy. Scott n Co would never do such a thing. Tasmania, ACT and NT are not part of this initiative, there words to be said over this which would attract a "disappearance"
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steve_outandabout (@Steve_Pesic) reported from Canberra, ACTEveryone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Technorants (@Technorants) reported from Canberra, ACTHow can #NBN claim its own last mile design doco for Fttx is CiC (CommercialInConfidence).Half of it has been leaked already & who else is going to build out a national network in Australia 🤔 Playing hard ball with FOI constantly, need a big stick. @NBN_Australia @OAICgov
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Bridget Tilley (@bridgettilley) reported from Canberra, ACTHi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Christian Lindsay (@DesignLindsay) reported from Canberra, ACT@NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit
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mark ayres (@MarkAyres_) reported from Canberra, ACTSomebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACTDear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks
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Technorants (@Technorants) reported from Canberra, ACTHey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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peter rowe (@Prowerock1) reported@AvidCommentator I have abandoned NBN. Service is atrocious as it is mediated through the Telcos. You can’t get to an NBN tech directly. They cancelled five appointments made for me via Telstra saying not an NBN problem. But it was just like the other three times. Now have Telstra 5 G. So simple
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BluntHonesty 🇦🇺🤝🇮🇱 (@BluntHonesty4) reported@trsrpc For context. Australia's NBN is still be rolled out years after it was sold as the best thing ever... Yet many have incredibly unstable internet or none at all.
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LC ✝️ (@leeves_chou) reportedProof of occupancy – this document request is another interesting thing. To ensure the application is from a real resident at the property, NBN sometimes needs proof, like a lease contract or water bills that match the applicant's name and address. However, this process can really delay provisioning. ISPs can check if the LOC ID is empty and see that no service is connected; they could just sign the customer up. If there is an existing service and the name on file doesn’t match, send a message to the new customer that provisioning is stuck for xxx reason. If the name on file matches, they can just hook them up. The process could be so much easier!
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M (@imboudee) reported@ItsMissShorty @osborne_sam @robb_j_m What you said is not controversial. We’re trying to understand what you mean by “wifi” being unnecessary. It’s ambiguous. I think you mean NBN Fixed Wireless. Or perhaps 4G/5G telco service. Or Starlink. Or even connecting to your neighbour’s wifi network. 🤷
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Joey (@joeyonmac) reported@Krow23_ @NBN_Australia why the code is not working
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Dave Jones (@eevblog) reportedNow tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.
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Samuel ⏳ (@osborne_sam) reported@ItsMissShorty @robb_j_m Just want to help you with your terminology. Wifi (802.11x) is free, it’s the technology between the router/modem and your device. NBN or Internet service provider is the ongoing cost. You can use NBN and not use Wifi, you plug a network cable between the router and your computer. If you hotspot your phone or have a 5G hotspot device, that still uses Wifi between that device and the other devices connected to it. You’re still using Wifi if you have multiple devices using the mobile data. All you’ve changed is the internet connection from being NBN (which is typically fibre, phone line, or point to point wireless (not WiFi) - and maybe the latter is what you go rid of and have conflated the two different wireless technologies. Considering you are likely still using Wifi, and now also 5G, health benefits aren’t improved. A healthier alternative is NBN or Starlink and cable connection (but obviously phones and many devices don’t support cables).
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Mark Sareff (@MarkSareff) reported@Telstra 1 Calvert Avenue Killara. Shows nbn out. Trouble is I have low mobile data allowance and depend on wifi
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Hipstergeddon (@hipstergeddon) reported@eevblog Gees this NBN outage is dragging on. Praying for you ! The disruption to business must be massive.
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Majyqman (@Majyqman42) reported@larrikinstreak @robb_j_m The ISP pays a significant portion of the price of a service to NBN. I don’t know where you pulled your **** from to think it was free, but perhaps go fling it somewhere else.