NBN Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2913.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent NBN outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Wi-fi | |
| Canberra |
Internet | |
| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Ian
(@Ian__P) reported
from
Canberra, Australian Capital Territory
@ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.
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Garth Morrison
(@garth_morrison) reported
from
Queanbeyan, State of New South Wales
@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.
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💧Dave Lazzari
(@fenham) reported
from
Queanbeyan, State of New South Wales
@SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia
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Lindsay
(@Lindday8) reported
from
Canberra, Australian Capital Territory
@Telstra NBN speed slow and dropping out in Flynn act is there issue
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HG
(@hgo7627) reported
from
Canberra, Australian Capital Territory
@JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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RepublicanRoz #SaveOurABC💧
(@AussieRoz) reported
from
Canberra, Australian Capital Territory
@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Cherelle Murphy
(@cherellemurpfry) reported
from
Canberra, Australian Capital Territory
NBN capacity lifted to help those who can work from home to do so.
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Adam
(@sargentsarto) reported
from
Queanbeyan, State of New South Wales
@mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.
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Bernadette Carbin
(@BeCarbin) reported
from
Canberra, Australian Capital Territory
@AusIndiMedia Your NBN couldn’t be that slow could it??
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Wade
(@VK1MIC) reported
from
Canberra, Australian Capital Territory
NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.
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Madam M
(@Mdm_Fahrenheit) reported
from
Canberra, Australian Capital Territory
Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.
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Josh Withers
(@JoshuaWithers) reported
from
Canberra, Australian Capital Territory
@jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.
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Verner Verass
(@VernVerass) reported
from
Canberra, Australian Capital Territory
@mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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not NOT a person
(@StroppyTits) reported
Hit me up with best/worst tips for NBN My phone contract has been altered to the point that my "unlimited" data is now capped at 150mb of high speed and its not practical to use it as a hotspot for home internet (especially not while I tweet, watch Stan and build in Minecraft)
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Mike
(@Mike53596946) reported
@TPG_Telecom I have lost internet access for whole day, NBN service. Called service desk and waiting queue is 2 hours.
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Cdbrown
(@BrowntownBrew) reported
@Tayzlor @NBN_Australia @elonmusk So what you are suggesting is that the gov should have done nothing and everyone just wait around 10years for 5g to come or starlink. Probably should never have built the telegraph system or original phone network as well....
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Abi
(@Abinandan16) reported
@Telstra @Telstra_news @TelstraEnt I have been facing a hard time to restore my existing NBN connection to a new address since yesterday. I have been texting your support team and every time I need to chat and explain to a new person. This is absolutely ridiculous!!!
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LEilah Karam
(@LeylaK200) reported
@NBN_Australia What's going on with the Noble Park area? It's like a weekly toss up with your NBN rubbish. Some of us work from home and you are making this a weekly frustrating c**K up. Never mind, I've decided to give you the flick and am going WIFI 5G - it can't be worse than this rubbish.
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Cdbrown
(@BrowntownBrew) reported
@Tayzlor @NBN_Australia @elonmusk Telstra should have structurally separated with the infrastructure part doing the roll out with some gov funding, but telstra under Sol wouldn't participate. NZ telecom did just that and their speeds keep increasing as network keeps making money to fund upgrades
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Lachlan 888
(@Lachlan_Mc) reported
@MyRepublicAU why is there ANOTHER bloody network outage again for hours tonight? it's not NBN. the fttp is robust, you guys have it out again tonight.
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Jay
(@Jay25701165) reported
@BrowntownBrew @TMFScottP I'm unsure what you're talking about the libs plan never went forward, that's why labour won and we now have NBN? How can they have installed "more than planned" if it wasn't ever implemented?
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Arbi Asadoorian
(@ArbiAsadoorian) reported
@Telstra @NBN_Australia which one of you useless ones has an outage again at the start of the day??? Why are your networks so crap???
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bella
(@cobaltvelvets) reported
@Telstra Actually after waiting for 20~mins it started working. So I guess it takes a while :) Just to clarify though, we can only have one active NBN service at any time correct?