NBN Outage Report in Canberra, Australian Capital Territory

@VodafoneAU hi, our nbn modem is having a trouble that the blue light in LAN sign is not flashing. All of sudden it happened when we were studying at home in Belconnen, ACT. Pls help.

Somebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol

Thoughtful NBN fibre additions just announced, only the cynical would consider it a deliberate pre-election ploy. Scott n Co would never do such a thing. Tasmania, ACT and NT are not part of this initiative, there words to be said over this which would attract a "disappearance"

@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

So the technician temporarily fixed our NBN today. He said it was the modem (it wasn't as I used my other modem and it was the same issue). Now the internet is down again. Why are we paying so much for faulty, unreliable internet? #Telstra #nbn

@Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.

@AusIndiMedia Your NBN couldn’t be that slow could it??

Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.

@ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

@mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

@JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

@jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

@SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

@Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

@Telstra NBN speed slow and dropping out in Flynn act is there issue

@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

@noplaceforsheep I have a weird habit, likely because I'm #Neurodivergent of misreading single words, and I read this as Optus Dei...and thought, they're not *that* bad surely (actually, I use them for my mobile and NBN and their service is excellent...Optus that is, lol)

@FlickReynolds @DianaRyall It was a monopoly for good reason. The (copper) phone network is a natural monopoly. There can only be 1. Just like electricity transmission and distribution, water supply, sewerage, roads, rail, NBN, etc. All natural monopolies. All should be public.

@TPG_Telecom Tpg Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

Tpg Telecom @TPG_Telecom disconnected my home Nbn yesterday for no apparent reason & promised to reconnect immediately. 24 hours since more than 10 calls.. Running pillar to posts.. Support staff is absolutely clueless and just passing the buck. Worst possible service ever.

@Aussie_BB I missed the game winning field goal noooooo! The NBN outage was communicated via email on resolution, unfortunately your CS person couldn't see that there was an outage for some reason and responded as such.

@Optus When the @NBN_Australia issue will be resolved? I had no internet for 25 hours straight!!!!

Woke up to sweet internet. Actually cannot believe how fast NBN Co fixed the issue. I was expecting 72hours min. from my last experience! Tomorrow we are back on schedule. ✨SHINY PALKIA✨ Wednesdays. Bring your positivity and energy tomorrow we are starting from 5830 resets 🥲

Having a few problems with the NBN. Using the Internet from my mobile.

Having a few problems with the NBN using the Internet from my mobile.

@OMGTheMess Note they didn't even implement them in a left-wing manner. NDIS has a stupid market model based on our awful jobactive system. NBN had to produce a fat return (partly to repay private financing wtf) and Gonski ensured lots of taxpayer cash went to super-wealthy private schools