NBN Outage Report in Canberra, Australian Capital Territory
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent NBN outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Travis
(@TravGee1980) reported
from
Canberra, Australian Capital Territory
.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
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Stephen Collins
(@trib) reported
from
Canberra, Australian Capital Territory
@paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.
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Garth Morrison
(@garth_morrison) reported
from
Queanbeyan, State of New South Wales
@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.
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Gaz 🖖
(@garydlum) reported
from
Canberra, Australian Capital Territory
@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn
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Adam
(@sargentsarto) reported
from
Queanbeyan, State of New South Wales
@mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
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💧 Elias Hallaj
(@Elias_Hallaj) reported
from
Canberra, Australian Capital Territory
Australia is drowning, rather than surfing, thanks to ScoMo’s LNP. “... after spending $51 billion on a second-rate obsolete network the Coalition government’s plan for the NBN has been a total failure”. #AusPol
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The Grumpy Gamer
(@TheGrumpyGamer1) reported
from
Canberra, Australian Capital Territory
I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Cherelle Murphy
(@cherellemurpfry) reported
from
Canberra, Australian Capital Territory
NBN capacity lifted to help those who can work from home to do so.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Tomlinson
(@virgotweet) reported
Our NBN is still down and I have no internet service on our desktops. The good news though is that I have got my laptop back online this morning and it is working fine now.
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Masericha
(@masericha) reported
Recently Optus raised everyone's NBN prices and lowered speeds and now mine and every other Optus customer has had their data stolen and we are told to have a "Team Australia" approach to it. On behalf of everyone I say Get ****** Optus you ******* *****.
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Cait @ Crying in the shower
(@Cait27536782) reported
Internet is an important utility. Absolutely absurd that @NBN_Australia can take days to fix an outage with no ETA.
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ramona quazzola
(@r_quazzy) reported
@independentaus @TonyHWindsor @paulbudde Regrets are a bit late isn’t it? Thé after sales service we received since this bloke took over was so shabby. Things have never been the same since David Thodey left & I haven’t forgotten. #Telstra #NBN
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Stuart Tomlinson
(@virgotweet) reported
@Shorty368550310 Good Afternoon Shorty, our NBN at home is down today, laptop & desktop not working, hopefully our internet provider can fix the problem soon.
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@virgotweet Had similar problems. At the end of the day, after much obfuscation and humbugging, I got onto to management. NBN mostly uses sub contractors who are used like Gig workers, the infrastructure is stuffed and there is little communication between Optus n NBN.
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Mark Davis
(@MD82NI) reported
@NBN_Australia help me out. How can I tell if one of your staff are actually phoning me?
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Jeff Gao
(@weaponizedFOMO) reported
NBN is down - again. given that it's a public holiday, this leads me to suspect that our broadband internet is powered by armies of minions on ellipticals. stop peddling, lose service.
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Matinée Session 🇺🇦🇮🇪☘️🌈
(@Its_simple_73) reported
@AndrewBGreene @Optus @ASDGovAu And when did it happen? Our internet was offline for a couple of days this week, and magically restored itself without any notification from Optus. NBN box was working fine, it seemed like an Optus related issue, but no one knew anything about it.
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Adrian Cantrill
(@adriancantrill) reported
@carniaux @Aussie_BB @NBN_Australia 240 ish up and down (which is what I'd expect as the max of this connection) - no local shaping yet. I'll be upgrading to 1gig / 1gig on Monday, giving it a few days to baseline.