NBN

NBN Outage Report in Canberra, Australian Capital Territory

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 05/27/2024 12:05

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Mirandaprorsus Allan Behm (@Mirandaprorsus) reported from Canberra, Australian Capital Territory

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    .@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Guarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management

  • trib Stephen Collins (@trib) reported from Canberra, Australian Capital Territory

    @paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.

  • garydlum Gaz 🖖 (@garydlum) reported from Canberra, Australian Capital Territory

    @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

  • drdavebond David Bond (@drdavebond) reported from Canberra, Australian Capital Territory

    @RodericChambers I think they must have the #NBN here, the network is somewhat slow

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    How can #NBN claim its own last mile design doco for Fttx is CiC (CommercialInConfidence).Half of it has been leaked already & who else is going to build out a national network in Australia 🤔 Playing hard ball with FOI constantly, need a big stick. @NBN_Australia @OAICgov

  • TheGrumpyGamer1 The Grumpy Gamer (@TheGrumpyGamer1) reported from Canberra, Australian Capital Territory

    I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @DonWestley1 @TheCalebBond @theMickMorris @SkyNewsAust @Foxtel Yep, you will probably find I have tweeted that video a few times already ;) It must be tricky to do a story for SkyNews on the #NBN without loosing you job by blaming the Libs - words were carefully chosen to make the entire NBN concept look bad...it's not, obviously.

  • DesignLindsay Christian Lindsay (@DesignLindsay) reported from Canberra, Australian Capital Territory

    @NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit

  • AlexDunnin alex dunnin (@AlexDunnin) reported from Canberra, Australian Capital Territory

    @DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @peter_c_william @RichardTuffin @NBN_Australia Project Management failure at all levels. Including piss poor contractor management. You could have the best tools available (aka Engineers) and still use them incorrectly...#nbn

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

  • Ctl_Alt_Del CtlAltDel (@Ctl_Alt_Del) reported from Canberra, Australian Capital Territory

    Crap NBN #PromiseOfAustralia

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • d2smond desmond (@d2smond) reported

    there’s really no excuse for the internet to go out for a few hours every day. it has been happening for at least a week. pls fix @Telstra @NBN_Australia

  • reservoirdog68 Reservoir Dog (@reservoirdog68) reported

    @TurnbullMalcolm @AlboMP Now to fix your NBN fibre to the node ***** up!

  • BrettWalkerToGo Smart Compliance (@BrettWalkerToGo) reported

    @Telstra possibly the worst NBN customer service in Australia. 2+ hours on “Gold Member Support” app, 🤡🤡🤡 and been driven in circles by anonymous offshore helpers too polite to admit they cannot really help. I need a technician on site. PLEASE HELP. #NBN

  • XuanJi53490765 Liberal Trainwreck (@XuanJi53490765) reported

    @catherine___c @JimbobJonesy The left made Australia worse by; Medicare Superannuation Annual leave Long service leave Domestic violence leave Increased tax free threshold NDIS NBN Min wage guarantee

  • RTwo006 RedTwo006 (@RTwo006) reported

    Videos are out of commission for a bit. Something's disrupted the modem and sent it into 'Backup mode', aka 'really ******* **** and slower than continental drift'. It's not an NBN issue, more the ******** who rewired this house on the cheap years ago. Updates to come.

  • MattBol59784159 Matt Bolton (@MattBol59784159) reported

    @elfy_scott Yeah researcher, never worked on the tools in their life. Not goring to happen in 3-4 years How long did NBN take? And how much money is going to cost for this gold plated new network

  • RubberFistFight RubberFistFight (@RubberFistFight) reported

    @iggika He's pledged to fix the *********** that is the FTTN "NBN" network and get it up to something approaching a modern standard.

  • markmillinnium marcopolo (@markmillinnium) reported

    @googledownunder @Google - Fix your Nest router's software. Please. NBN is slow enough don't need your buggy software to slow it down further

  • Ears_not_eyes SJ ⭕️ (@Ears_not_eyes) reported

    @wallyde3 Give me your WiFi haha. I live in a deadspot in Melb unfortunately (1 bar, 4g), that also has terrible NBN speeds

  • wamcauliffe Wayne McAuliffe (@wamcauliffe) reported

    @Optus Hi, my 'white box' modem has been disconnecting from NBN and dropping down to 4G backup mode for extended periods the last 3-4 days, yet the Optus Network status page says there are no outages in my area (postcode 2207)?