NBN

NBN Outage Report in Canberra, Australian Capital Territory

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 01/26/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • drdavebond David Bond (@drdavebond) reported from Canberra, Australian Capital Territory

    @RodericChambers I think they must have the #NBN here, the network is somewhat slow

  • AlexDunnin alex dunnin (@AlexDunnin) reported from Canberra, Australian Capital Territory

    @DendyCanberra big problems with the movie system tonite. It’s like they’re streaming it thru a dodgy NBN connection and the buffering is on dial-up. So bad they’ve just rebooted the system. Extraordinary.

  • DesignLindsay Christian Lindsay (@DesignLindsay) reported from Canberra, Australian Capital Territory

    @NBN_Australia I rely on the internet for my design business The lack of reliable service puts my income and ability to service customers at risk I'd appreciate a plan to fix the issue. One obvious step is to relocate to a closer pit

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @jakegriffiths @NBN_Australia @SenatorFifield @MRowlandMP @AUSenator Only three weeks ago you say - consistency is pretty bad from @NBN_Australia #NotSurprised #ausvotes

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @DonWestley1 @TheCalebBond @theMickMorris @SkyNewsAust @Foxtel Yep, you will probably find I have tweeted that video a few times already ;) It must be tricky to do a story for SkyNews on the #NBN without loosing you job by blaming the Libs - words were carefully chosen to make the entire NBN concept look bad...it's not, obviously.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Guarantee #NBN have the latency and packet loss data on its microwave links. They have it @AUSenator . It's basic Network management

  • TravGee1980 Travis (@TravGee1980) reported from Canberra, Australian Capital Territory

    .@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • TheGrumpyGamer1 The Grumpy Gamer (@TheGrumpyGamer1) reported from Canberra, Australian Capital Territory

    I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @czuio @NBN_Australia @Deborah_ONeill I could see no reason why it couldn't for exactly the point you make. You could also simplify it and include a UNI-V like port for a voice service (VoDSL) and a simple diagnostic page to indicate line sync etc. @NBN_Australia need to consolidate the end point to simplify it

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    @delpjm @sando88 @Snow_Crash @WirelessDuck @NickRossTech @NickITGuy @Kynes3 @boyter @playswithf1re @BrowntownBrew And the lower density and further reach requirements for Australia is the REASON to use last mile deep fibre networks. If I had a dollar everytime I had to defend that stupid excuse ...#nbn

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @StevensAsh @DavidSo24895212 Yes Labor did say $41b to build their gold plated NBN. Of course they never built it so we don't know how much it really would have cost. The LNP version was cheaper yet has cost a lot more. I'm certain if Labor had built their version it would have been over $100B.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.

  • Ctl_Alt_Del CtlAltDel (@Ctl_Alt_Del) reported from Canberra, Australian Capital Territory

    Crap NBN #PromiseOfAustralia

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

  • Mirandaprorsus Allan Behm (@Mirandaprorsus) reported from Canberra, Australian Capital Territory

    @mjrowland68 @BreakfastNews Have endured weeks of very slow NBN speed, < 6 Mbps. The techo came, opened the Telstra pit to find 60 yr old copper encased in lead, and broken wires. So much for Tinkering Turnbull’s fibre to the node.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Quote from @NBN_Australia" One of the challenges nbn has identified are premises that are located too far away from existing nbn™ network assets- Fibre to the Node Cabinet (typically where copper lines exceed 1.3km)" Talk about a no #nbn shit statement

  • trib Stephen Collins (@trib) reported from Canberra, Australian Capital Territory

    @paulestorey @NBN_Australia I'll be on FTTC, so I'm hopeful. Congestion shouldn't be an issue.

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    Poor capacity management at the #nbn drop in tent at #CanberraShow by @NBN_Australia - already out of #StressBalls Totally devo 🤣😂😂😂 Not surprised that NBN keeps on disappointing

  • Technorants Technorants (@Technorants) reported from Canberra, Australian Capital Territory

    How can #NBN claim its own last mile design doco for Fttx is CiC (CommercialInConfidence).Half of it has been leaked already & who else is going to build out a national network in Australia 🤔 Playing hard ball with FOI constantly, need a big stick. @NBN_Australia @OAICgov

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ScomoMarketing Scotty from Marketing (@ScomoMarketing) reported

    @TurnbullMalcolm Everyone shouldn't be so hard on Mally and his environmental records. After all he is well known for recycling garbage to save the country money... the NBN is a great example

  • michaelneale Heterodox (@michaelneale) reported

    @mipearson @NBN_Australia @Aussie_BB the frustrating thing is this is not a cherry picker job, its a confidence in handling wires job (I have seen telstra and power people up there no problems)

  • RuebenGooch Rueben Gooch (@RuebenGooch) reported

    @Telstra It is a sad day when @Telstra disconnects the internet and phones for a Dental practice and tells them can't reconnect them. The recourse Sorry so sad you will have to wait 3-4 weeks until you get the NBN for your phone and Internet service to be restored. Seriously!?

  • swearzy Swearzy (@swearzy) reported

    @NBN_Australia How long will you be doing maintenance on the network, your website has been saying that for the past 3 weeks and with more planned for the whole of next week.

  • twofrynicehat Michael (@twofrynicehat) reported

    @LuckyBonez I would be excited if I didn’t get to 80% downloaded and have my NBN fail

  • MaraisClaude Claude Marais (@MaraisClaude) reported

    @Optus NBN service down again in bonnet bay 2226. Absolute Muppets. No customer service.

  • SavJoannou Sav Joannou (@SavJoannou) reported

    @NBN_Australia we have been waiting for 4 months now to have our address aligned so we can order an NBN connection .. living on 4g is costing our business $$$ PLEASE HELP!

  • Michael60265952 Shyboy (@Michael60265952) reported

    @vanOnselenP Infrastructure returns a dividend of about $3.80 for each $1, in increased productivity. The problem is that members of Government want votes for dollars now. Difficult to see a Snowy Mountains type investment being made in the present day. We have seen the NBN debacle.

  • ANON46191790 The HON. ANON~ (@ANON46191790) reported

    @AlexDevantier Thats faaark worthy...so much for the **** hot, world class nbn 🤨

  • wheelswordsmith wheels (@wheelswordsmith) reported

    need internet help: nbn modem is miles from lounge room, wifi sucks, was using powerline to 2nd router and hardwiring tv/ps5 etc.. but stopped working, how to get a new point to hardwire? do mesh points have ethernet out?