NBN

NBN Outage Report in Canberra, Australian Capital Territory

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Canberra come from postal codes 2913.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 11/19/2025 21:25

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent NBN outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Wi-fi
AustraliaCanberra Internet
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

  • sargentsarto Adam (@sargentsarto) reported from Queanbeyan, State of New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • ClarkGreenaway Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, Australian Capital Territory

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • cherellemurpfry Cherelle Murphy (@cherellemurpfry) reported from Canberra, Australian Capital Territory

    NBN capacity lifted to help those who can work from home to do so.

  • Mdm_Fahrenheit Madam M (@Mdm_Fahrenheit) reported from Canberra, Australian Capital Territory

    Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • BeCarbin Bernadette Carbin (@BeCarbin) reported from Canberra, Australian Capital Territory

    @AusIndiMedia Your NBN couldn’t be that slow could it??

  • garth_morrison Garth Morrison (@garth_morrison) reported from Queanbeyan, State of New South Wales

    @NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • VernVerass Verner Verass (@VernVerass) reported from Canberra, Australian Capital Territory

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • fenham 💧Dave Lazzari (@fenham) reported from Queanbeyan, State of New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • slace Aaron Powell (@slace) reported

    @TathamOddie I like that the Telstra plans are month-to-month now so I could go up or down as needed. Like, if we are delayed with NBN when we move, 5G can do the job 😝

  • ralph44668932 Our very own dumpster fire (@ralph44668932) reported

    @MichaelPascoe01 Morrison has him over a barrel with his pants down. His last embarrassment was announcing an additional $4.5b for fibre for the NBN because, "demand has been greater than expected" Who would have thought? The cost of the LNP NBN is now x2 more than their 2013 estimate of $29b

  • ants000 Anthony Eales (@ants000) reported

    @NBN_Australia Haha. It's not Aussie Broadband 's fault. They always try and resolve things. At the end of the day NBN never want to take responsibility.

  • rodmckelvey 🐨💧😷🤲🏻🐕‍🦺Rod McKelvey (@rodmckelvey) reported

    @smh @SupratimA What a catastrophe. Those 35,000 homes are the lucky ones. Our world class NBN regularly dribbles in single digits, has never been at the massive 25Mpbs. We’re 7-19.5 Mpbs connected 900m away, next door is 40+Mpbs connected 150m away No-one gives a **** including Aussie Broadband

  • johnny_doe2010 Johnny Doe 🔻 (@johnny_doe2010) reported

    @chrismurphys @Telstra First off, the TIO can intervene if Telstra aren't doing their job. You can create a case on the TIO website, Telstra will be levied a small fine and they'll have to prioritise your issue. Is NBN available at your house?

  • Chrisb8448 💧Chris B (@Chrisb8448) reported

    @chrismurphys @Telstra you want a better service, you may be better with Optus 5G, which we are on, here in Wanneroo an outer suburb of Perth. If 5G is not in your area, then suggest you go with fixed wireless. NBN is a very vulnerable system to faults; ie weather, especially lightning & power surges

  • Optus Optus (@Optus) reported

    @ArchieBoubie Hi Archie, sorry to hear you're having some troubles with your Cable Internet connection. I've had a look at the network in your area and there is a fault affecting the NBN service, however, this shouldn't include the cable service. (1/2)

  • beerygz Rich (@beerygz) reported

    @Telstra hello. I have received a letter in regards to my NBN service not being connected despite the fact that your techs and consultants confirmed that the service is operational. There is a number on the letter that goes nowhere. How can I get help that is not through your app

  • fullstackgay Mark Charlez (@fullstackgay) reported

    @cameronwilson What a Joke! I still have offices where NBN isn't available yet! If you're into irony, one is the main ICT service desk office. To rub salt into the NBN wound, it's about 200m down the same street from an office that has NBN Ethernet (fibre)!

  • timmellor “Essential” Tim Mellor 🌈💀👽🚛🚧🔥👻👽🚦🧲❤️ (@timmellor) reported

    @VodafoneAU Your NBN internet has been out of service in Somerville Victoria for nearly two hours What’s the go ???