NBN Outage Report in Canberra, Australian Capital Territory
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
The latest reports from users having issues in Canberra come from postal codes 2913 and 2600.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at NBN
NBN is having issues since 02:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent NBN outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Wi-fi | |
| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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HG
(@hgo7627) reported
from
Canberra, Australian Capital Territory
@JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.
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Cherelle Murphy
(@cherellemurpfry) reported
from
Canberra, Australian Capital Territory
NBN capacity lifted to help those who can work from home to do so.
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steve_outandabout
(@Steve_Pesic) reported
from
Canberra, Australian Capital Territory
Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.
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Adam
(@sargentsarto) reported
from
Queanbeyan, State of New South Wales
@mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.
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RepublicanRoz #SaveOurABC💧
(@AussieRoz) reported
from
Canberra, Australian Capital Territory
@JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!
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Technorants
(@Technorants) reported
from
Canberra, Australian Capital Territory
@NBN_Australia @UncleAl60932514 Tweak plans = poor Project management = ad-hoc mess. #nbn
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Ian McLeod
(@ianpmcleod) reported
from
Canberra, Australian Capital Territory
@Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.
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Garth Morrison
(@garth_morrison) reported
from
Queanbeyan, State of New South Wales
@NBN_Australia Response from NBN - ‘Go to your service provider’ 🙄 They’ve been on it for months guys. You’re the hold up.
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Lindsay
(@Lindday8) reported
from
Canberra, Australian Capital Territory
@Telstra NBN speed slow and dropping out in Flynn act is there issue
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Josh Withers
(@JoshuaWithers) reported
from
Canberra, Australian Capital Territory
@jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.
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Bridget Tilley
(@bridgettilley) reported
from
Canberra, Australian Capital Territory
Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@theoztrucker The subs don't make a lot of sense and the NBN was always a disaster, a Rolls Royce limo instead of a bus service. The Snowy I don't know, seems to make sense. The fighter aircraft are necessary but not themselves. They are for reasons no one wants to voice.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Clark Greenaway🇦🇺
(@ClarkGreenaway) reported
from
Canberra, Australian Capital Territory
@toadmeister @guardian Sorry Toby, you are being mislead by the Guardian as usual. Netflix states you need 5Mbs for HD quality viewing. Every Australian on the NBN has at least 10Mbs connection. The ALP stated the NBN would cost $40 billion dollars not $15 and it was never going to happen for that.
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💧Dave Lazzari
(@fenham) reported
from
Queanbeyan, State of New South Wales
@SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Dave Hall aka Not Funny
(@skwashd) reported
from
Canberra, Australian Capital Territory
@gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.
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Verner Verass
(@VernVerass) reported
from
Canberra, Australian Capital Territory
@mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Roger The Rorters
(@RRorter) reported
@DarrenChesterMP Tell us again what a great job you did with the NBN. Never trust the LNP to deliver for the regions. #auspol
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Barry Mulligan
(@BazzaCC) reported
Twitter is so slow this morning...... I think it's my bloody NBN connection. 😠😠😠😠 Bloody cold again as well!!!!
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Tony Malloy
(@awmalloy) reported
Never thought I'd say something like this but I'm very impressed with how efficient and helpful the NBN has been in getting us connected. Nothing too much trouble, speedy response to solve issues. Couldn't ask for more.
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Mark "The Bureau" Newton
(@NewtonMark) reported
@voltagex (and yes, @NBN_Australia reliability has been terrible enough to justify development of that observability infrastructure)
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Stinger NSW 🇦🇺
(@StingerNSW) reported
@supertradesman It’s states $139.00 per month on the email. Still higher than what I pay for the NBN. This service states home or on top of your caravan so not sure if it means like a roving service as well,
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ℚJAwℤAAMigoⅬbⓢ〇MEÐⅣ०Ð⊛L/UTV\hYoLyFLｅｅＴiqｄYＧiMRVTDB
(@blastrotek) reported
this world is a fight btwn RLYLR and HhYiHi HRYhL RHYLh :LiTeYaRwhy tYtUNOJiuno or NLnZ or Lox but never just "LoVeovAvo." it's dangerous to the o. it hsold be LHOThKVDXGD, not LOTBFxDoG. If ELoT Vamps Daoeg instead of Doe Egg, it shold be: TELL LOT VR nrb that NBn and NHvrhD
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Rowan Crowe
(@rowancrowe) reported
@troyhunt FTTN here. Barely sync at 25/5. I thank Turnbull every day for allowing me to straddle (but not actually cross) the threshold of NBN's minimum acceptable service level. Apparently you can run FTTN and FTTP concurrently after the upgrade, at least in the short term?
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THINK about Cats 🐱 Black Cats 🐈⬛ 🍩
(@Cottees) reported
@elisdee_one From the top, Network Patch Panel, 24 Port Managed Switch, cable management, CCTV DVR, Optus NBN modem, TrueNAS server, Raspberry Pi 4 Home Assistant, Orange Pi R1 networking, Orange Pi Zero small file and web sharing, cable management, 12v distribution.
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Alok Desai
(@alok77) reported
@TPG_Telecom Again the NBN is down. 2nd time today and also same happened 2 days back You need to fix this from happening time and again. Also it's not safe to message you details here.
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Adina Levy
(@Adina__Levy) reported
@Telstra why did I just get confirmation of my nbn order when I cancelled, had it confirmed by about 5 agents over about 3 hours of phone calls, and have it written in a case resolution email that any orders are cancelled? I don’t live at that address anymore. Deeply incompetent