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NBN outages and service status in Canberra, ACT

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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NBN Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    If I was NZ I would do the same thing! Rub our lazy Au Netflix binging faces in the fact we settled for a third rate access network #nbn @MRowlandMP @SenatorFifield @AUSenator

  • hgo7627
    HG (@hgo7627) reported from Canberra, ACT

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @peter_c_william @NickRossTech Wonder if he actually engages with the key stakeholders - ie The Australian Public! #nbn So over @NBN_Australia pathetic excuses and covering for the poor decisions of the last 7 years. No wonder many jumped ship when the cards were on the table

  • VernVerass
    Verner Verass (@VernVerass) reported from Canberra, ACT

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • bridgettilley
    Bridget Tilley (@bridgettilley) reported from Canberra, ACT

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • ClarkGreenaway
    Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT

    @Angela60650391 @juliemonry @ABCaustralia With NBN there isn't even that need anymore. I have been receiving gov updates via my mobile phone provider not the ABC at all. All commercial broadcasters ate required to provide community service announcements. Their is no longer a need for the ABC.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn

  • JoshuaWithers
    Josh Withers (@JoshuaWithers) reported from Canberra, ACT

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • Mdm_Fahrenheit
    Madam M (@Mdm_Fahrenheit) reported from Canberra, ACT

    Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.

  • sargentsarto
    Adam (@sargentsarto) reported from Queanbeyan, New South Wales

    @mrbargearse @PuntHubAus The issue is the poor level that the NBN brings in country areas.. it is simply ordinary. Pay for 100% get less than 1% in peak periods. This is the issue for the streaming argument. The infrastructure is woeful.

  • TVofCarringbush
    Trivalve (@TVofCarringbush) reported from Canberra, ACT

    @CharlieKeegan1 @masonsixtencox Maybe they should get a few kegs and fix the NBN while they're at it!

  • Steve_Pesic
    steve_outandabout (@Steve_Pesic) reported from Canberra, ACT

    Everyone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...

  • MarkAyres_
    mark ayres (@MarkAyres_) reported from Canberra, ACT

    Somebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol

  • AussieRoz
    RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, ACT

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    HFC is a black hole - you can't model a national communications network off what a commerical entity has done overseas #nbn There objective is to keep it above water.

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @delpjm @sando88 @Snow_Crash @WirelessDuck @NickRossTech @NickITGuy @Kynes3 @boyter @playswithf1re @BrowntownBrew And the lower density and further reach requirements for Australia is the REASON to use last mile deep fibre networks. If I had a dollar everytime I had to defend that stupid excuse ...#nbn

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    @czuio @NBN_Australia @Deborah_ONeill I could see no reason why it couldn't for exactly the point you make. You could also simplify it and include a UNI-V like port for a voice service (VoDSL) and a simple diagnostic page to indicate line sync etc. @NBN_Australia need to consolidate the end point to simplify it

  • TheGrumpyGamer1
    The Grumpy Gamer (@TheGrumpyGamer1) reported from Canberra, ACT

    I cannot wait till our NBN connection goes live!!! Hopefully only a few more weeks of this crap. And if anyone wants to share this with The Signal Co, go nuts, cause apparently I’m a rude and difficult to deal with, so they’ve blocked me on Twitter!

  • Technorants
    Technorants (@Technorants) reported from Canberra, ACT

    Hey @Kynes3 - your notification announcement time and customer service is better than @NBN_Australia - posted 48 mins ago

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • 60YOGamer
    mutantmonkeybutt (@60YOGamer) reported

    @PaulBongiorno Try living in rural Vic and getting an Australian made fixed satellite NBN service. Up until Starlink our snowfields resembled dial-up and we could not watch a streaming service without the loading circle popping up every minute or two.

  • neon76
    Darren Kearney - NEON2K ! NBA2K26 (@neon76) reported

    @AlboMP @DeltaGoodrem @JacintaAllanMP This is a great policy for people who have been sacked, or really from another state, with how it used to be, and have to somehow pay out the whole contract? And it's not really like that for NBN or mobile internet plans and it shouldn't be like that for private rentals either, and I've maybe g9t a red flag for renting? because this has happened to me, even though I pa8d up until I left and had a dog in the shared backyard, after I had started to rent with the real estate agent, and it should then void the contract of the rental, anyway, if I was upset with the dog being in the shared backyard. And they really wanted the full contract of the rental paid out? and even with all what I've said, it be's like to be a red flag maybe for me, for possible future rentals? and I think it has a big negative, for a more secure, two year or more rental contract, which should be better, not worse, how the old rental laws, now, were. So, this is again, great Victorian Labour policies! and ones that will make do much of a difference to people, who would of been in so much of a problem, and not really realise it, with rental contracts, and it's all like kinda NBN internet plans, which is really how it should be, especially with how house prices have inflated that much anyway.

  • the_vocal_one
    The Opinionated Veteran (@the_vocal_one) reported

    @ianclarkeAU With today's technology, the NBN simply cannot compete with a wireless network like @Starlink, and that is unlikely to change in the foreseeable future... #Starlink has a LOT of advantages; completely replacing fixed networks is not one of them and won't be anytime soon.

  • PrincipalAlice
    Lady Alice (@PrincipalAlice) reported

    @JmarrMarr I watch the 5.30 NBN local news to support our local presenters. Disgusted by WIN’s decimation of us from Newcastle to the QLD border. Nine News as you say has very little to say about the positive achievements of our Government.

  • jendudley
    Jen Dudley-Nicholson (@jendudley) reported

    Four days with no NBN. We were promised a fix today but the 4G network fell over from overuse instead. Thinking about investing in puppets and more paper books.

  • Cranky_ole_man
    robert sherwood (@Cranky_ole_man) reported

    WIN NEWS WHICH REPLACED NBN NEWCASTLE IS A **** SHOW,NO LOCAL SPORT NO LOCAL NEWS ,WILL WATCH CH 7

  • FunBrainFarts
    Matthew L (@FunBrainFarts) reported

    @ALeighMP ALP never grows anything they just blow bubbles and then it pops then people left to pick up the pieces. Always only a matter of time. I don’t know how it is possible but every time. From recession we had to have. NBN fiscal bomb to NDIS.

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @blowingtom2 @SenSHenderson they also repealed the universal service obligations and the financial penalties for telstra not meeting them. now every time the power goes out, so do all the landlines*, then 4 hours later the mobile and nbn towers shut down. * yes we still have them, nbn not fit to replace

  • Russputin2
    Russell Drysdale :#Do Noble Deeds. (@Russputin2) reported

    @Chriskenny_sky Do they not let current News into the SkyNews cesspit Chris. Do you want us to crowd fund a full Fibre NBN service for you?

  • WhatYouThinkIT1
    WhatYouThinkIThink 🇦🇺♥️🇺🇦 🔴🟡⚫️ 🇮🇱🇵🇸 (@WhatYouThinkIT1) reported

    @ianclarkeAU Now explain how Starlink is going to remove the latency of the speed of light to/from LEO and then transmission from ground stations compared to fibre? Max bandwidth Starlink: 310/44mbps (down/up). NBN FTTP: 2Gbps/500Mbps. Wireless/Wifi/Satellite will always be slower.