NBN

NBN Outage Report in Canberra, Australian Capital Territory

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Canberra, Australian Capital Territory 04/01/2026 06:20

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent NBN outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Wi-fi
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • MarkAyres_ mark ayres (@MarkAyres_) reported from Canberra, Australian Capital Territory

    Somebody do something about the NBN, it’s up and down so often my no-ip dns provider is threatening to ask for more money to cover wear and tear. #auspol

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.

  • VernVerass Verner Verass (@VernVerass) reported from Canberra, Australian Capital Territory

    @mephistojones Mephisto ~ the NBN is intentionally sub-standard: The original model of fibre to the premises will need to be retro-fitted ~ the NBN requires a rebuild to meet world standard service delivery.

  • fenham 💧Dave Lazzari (@fenham) reported from Queanbeyan, State of New South Wales

    @SwannyQLD @colleenhm They will never admit to making a real *****-up of the #NBN and that they spitefully screwed it because it's never been a #LibNat strength to improve things like national infrastructure. All they see is money being spent with no obvious benefits. They suffer from extreme myopia

  • JoshuaWithers Josh Withers (@JoshuaWithers) reported from Canberra, Australian Capital Territory

    @jendudley @eliotharper In the months before we were allowed to switch, NBN staff told me that we were already on the NBN network, they would change everyone slowly, then once all were converted, you could switch.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

  • Lindday8 Lindsay (@Lindday8) reported from Canberra, Australian Capital Territory

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    Hey @andy_penn why won’t you fix phone lines in fire effected areas that will only get satellite NBN? These areas used to have decent ADSL. People can’t sign up for satellite because it’s over subscribed. Looking forward to your field team fixing this.

  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Canberra, Australian Capital Territory

    Dear @Telstra I would like to say a big thank you to the staff member who rang my 91 yr old Dad and 89 yr old Mum and informed them they would be turning off their service Re them not understanding the NBN. This is unacceptable contact me thanks

  • VK1MIC Wade (@VK1MIC) reported from Canberra, Australian Capital Territory

    NBN BATTERY PROTIP unless you actually have a wired phone they do not offer anything and you can take the battery out - you just open the box. Grab the terminals and slide them off - and they never beep again! Every place we have been in with NBN has had its battery tossed.

  • hgo7627 HG (@hgo7627) reported from Canberra, Australian Capital Territory

    @JmarrMarr Apparently we now can — by engaging @NBN_Australia to provide fibre to the home. Because of my crap service I got a quote. Sadly, I won’t get my crap service improved — quote was more than $5k.

  • Mdm_Fahrenheit Madam M (@Mdm_Fahrenheit) reported from Canberra, Australian Capital Territory

    Hey @NBN_Australia fix your system issues and stop rejecting orders so I can have the internet at my new house! People are trying to work from home you know.

  • skwashd Dave Hall aka Not Funny (@skwashd) reported from Canberra, Australian Capital Territory

    @gusworldau @NBN_Australia It’s frustrating when you know more about the problem than the person copying and pasting boilerplate yet you’re powerless to fix it.

  • AussieRoz RepublicanRoz #SaveOurABC💧 (@AussieRoz) reported from Canberra, Australian Capital Territory

    @JaneCaro @NBN_Australia Just send a tweet about The Telecommunications Industry Ombudsman NBN suddenly played nice. So did my provider. I got my own support person!!

  • Ian__P Ian (@Ian__P) reported from Canberra, Australian Capital Territory

    @ajamesbragg @AlboMP I'd raise the issue of #NBN advertising which seems wasteful and pointless given they aren't retailing to consumers directly.

  • BeCarbin Bernadette Carbin (@BeCarbin) reported from Canberra, Australian Capital Territory

    @AusIndiMedia Your NBN couldn’t be that slow could it??

  • ianpmcleod Ian McLeod (@ianpmcleod) reported from Canberra, Australian Capital Territory

    @Deligracy No, this is closely guarded but what is wisely known is classifying the NBN as a commercially entity, to keep it off the national books (making them look better) means nodes are up to 500m distant. Upgrading to fibre won't fix NBN pricing (congestion) as a result either.

  • Maragle2 Sasquatch (@Maragle2) reported from Canberra, Australian Capital Territory

    Thoughtful NBN fibre additions just announced, only the cynical would consider it a deliberate pre-election ploy. Scott n Co would never do such a thing. Tasmania, ACT and NT are not part of this initiative, there words to be said over this which would attract a "disappearance"

  • ThylacinusC BlackStar (@ThylacinusC) reported from Canberra, Australian Capital Territory

    So the technician temporarily fixed our NBN today. He said it was the modem (it wasn't as I used my other modem and it was the same issue). Now the internet is down again. Why are we paying so much for faulty, unreliable internet? #Telstra #nbn

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • HazchemD MD - Wash your hands (@HazchemD) reported

    @MattCowgill [me] i have an nbn connection but my location doesn't come up as available [isp] you're mistaken [me] i can send you a photo [isp] ok but we still still can't help you talk to the nbn [nbn] we haven't rolled out at you house yet

  • SeriouslyTim Tim Whitehead (@SeriouslyTim) reported

    Don't worry if we have never met. If it's weird and awkward you can just log off and I promise to assume that the NBN is to blame or something

  • rebeccamillar83 Rebecca Millar ✳ ✳ (@rebeccamillar83) reported

    Up to 5 webexes a day for remote learning, starting next week. I am internally screaming right now. HOW ARE SOME OF US MEANT TO FKN WORK AND KEEP OUR KIDS FED AROUND THAT BULLSHIT?! If I don't fkn work, I don't get paid. There is nobody else to help and NBN is a shitshow here.

  • lemayhebert Nicolas Lemay-Hebert (@lemayhebert) reported

    @KTravouillon @NBN_Australia @BelongAU Technician never shows up, and no one can tell me what is going on. Very reassuring.

  • sortius sortius (@sortius) reported

    The dude installing the NBN today told me about how he lost so many friends in India during their Delta wave. It was so bad he had to take weeks off work just to mourn the dead. When you talk about the economic/mental cost of lockdowns, you ignore the cost of doing nothing

  • kipper1958 steve new (@kipper1958) reported

    @NBN_Australia It’s your infrastructure that’s the problem and you won’t talk to me about it even though your own techs says it is faulty .. u say slow speeds are acceptable .. great way to treat people not

  • lemayhebert Nicolas Lemay-Hebert (@lemayhebert) reported

    I hate having to do this but here we go. I have been waiting 6 WEEKS to get connected on @NBN_Australia network. My provider, @BelongAU, is telling me to use a phone card with 20GB of data per month to work remotely and for my daugthers to connect to remote learning tools.

  • AaronSchindeler Aaron Schindeler (@AaronSchindeler) reported

    @NBN_Australia - how is it that you have no way to contact you? Even your 'emergency numbers' direct to recorded messages saying to contact someone else. My FTTP was physically installed but your online tracking is in limbo 3 steps behind. #nbnfail @ACCAN_AU

  • denniallen 💧Denise Allen 🐨🐨🐝Taungurung country 💜 (@denniallen) reported

    Never let the LNP anywhere near a progressive Labor idea...Medicare, NBN, NDIS etc...nor anywhere near a crisis be it bushfire or pandemic. NEVER. They will stuff it up EVERY. SINGLE. TIME. #auspol #MSM

  • DavidViczz twofirstnames (@DavidViczz) reported

    Many thanks @Telstra for the rubbish NBN service. Home learning is not working and neither is your help line.