NBN

NBN Outage Report in Newcastle, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Newcastle, State of New South Wales 10/13/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

  • RoyanWg Billy back in the black n broke HALLELUJAH (@RoyanWg) reported from Newcastle, State of New South Wales

    @LesStonehouse Nothing about the shit NBN that the LNP/IPA Government has foisted upon the public instead of the world leading broadband it was supposed to be we are left with the inadequate bastardized system that Malcolm Turnbull/Abbott gave us

  • phonakins 💜 phonakins 💄 Happy Liptember! 💋 (@phonakins) reported from Newcastle, State of New South Wales

    @NBN_Australia @duolingo Keeps dropping out. I'm on my phone atm to reply to this. Been doing it the last couple of days. No good for browsing or doing Duolingo let alone streaming (either up or down)

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @hef_mark I’ve been running off my phone with no problems while kids doing online classes on NBN - no issues at all 👍

  • jack_webbbb Jack Webber (@jack_webbbb) reported from Newcastle, State of New South Wales

    @NBN_Australia how long does it take for an outage to be fixed it’s already been ages and It’s my day off aswell

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • pretzelssign hall 🇹🇼 (@pretzelssign) reported from Newcastle, State of New South Wales

    @NBN_Australia that’d be great if every day from 2pm-11pm the wifi wasn’t so unbearably slow that I can’t even load a webpage. I went to South Korea and it really gave a perspective as to how horrifyingly slow NBN is

  • josundq josund (@josundq) reported from Newcastle, State of New South Wales

    @factanonverba69 but the second biggest failure was Malcolm’s fibre to the node NBN network

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • NigelBill Nigel Mullen (@NigelBill) reported from Newcastle, State of New South Wales

    @exetel @chuggins9000 @NBN_Australia Thanks Rehan, but it is not an Exetel problem, all my neighbours have the same problem. NBN Co decided not to deluver high speed internet infrastucture to our Adamstown Heights area.

  • NigelBill Nigel Mullen (@NigelBill) reported from Newcastle, State of New South Wales

    @NBN_Australia It is not a fault. It is a NBN design issue. If a house is 1.2km in cable length from a Node, can they expect 80mb or more in connection speed. Very simple yes/no answer is all that is required.

  • wifidownunder Aaron Scott (@wifidownunder) reported from Newcastle, State of New South Wales

    Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • lazytraveldays Lazy Travel Days ✈️ ⛴ 🚘 (@lazytraveldays) reported from Newcastle, State of New South Wales

    @adamajacoby NBN intentionality shit to benefit Murdoch

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • mediahunter Craig Wilson 🚴 ⛵ ⛷️ (@mediahunter) reported from Newcastle, State of New South Wales

    @ScottRhodie @NBN_Australia I've been getting dropouts when it rains. Can you help?

  • DrCraigGedye Craig Gedye (@DrCraigGedye) reported from Newcastle, State of New South Wales

    @Internode once again our @NBN_Australia connection is out because it has rained. Please fix the physical connection to our house. It is NOT a problem in our house. It is a problem with your ancient corroded copper network. Please repair immediately.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • dogsat45 Beats (@dogsat45) reported

    @NBN_Australia Hi Sarah, I contacted them and they have confirmed that the link test was good on their end and that it is an NBN issue. Is it possible to get an approximate date for when it will be fixed. I am with myrepublic. Thank you.

  • enveebe Nick veeBee (@enveebe) reported

    @TPG_Telecom Day 8 - still no internet, still no progress. @NBN_Australia you guys are the worst!! Your only redeeming factor so far are the lovely people on your social media team doing their best to keep me informed about how no one is in a hurry to resolve our issue!

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @itaintfacebook Hi Dean, nbn is limiting non-essential maintenance to minimise scheduled, planned outages in the weeks ahead to maintain network availability as much as possible. However, some maintenance activities are necessary and will need to go ahead. 1/2

  • stovern169 HotButteredCrumpet (@stovern169) reported

    @PeteMacManus @NBN_Australia Maybe just in time for all the nbn service pits to fill up with that 50+mm of rain ..

  • PeteMacManus Pete MacManus (@PeteMacManus) reported

    @memselwood @NBN_Australia The poor techs sound like they will stay there til it’s fixed…

  • stovern169 HotButteredCrumpet (@stovern169) reported

    @NBN_Australia I was under the impression this was an unplanned outage ? And no, it’s still not back on

  • dinnerwdarryl Darryl Tirtha (@dinnerwdarryl) reported

    @superloopnet @NBN_Australia not sure what's going on but NBN has been down on our street in Collingwood for 3 days with no updates or resoultion timing. Tried to get more info from superloop but no answer after 2 hours on hold. Disruption #XVNVN

  • laikalooi waterdragongirl (@laikalooi) reported

    @ScottMorrisonMP So no support for business with a turnover of less than 75,000? The only reason my income has fallen is gov negligence on vaccines. I still need to pay rent, feed kids and pay for the ****** NBN that doesnt work well enough to run my business from home properly.

  • memselwood Melanie Selwood (@memselwood) reported

    Local #nbn has been down for nearly 24 hours. Using phone hotspots to keep our businesses running, but the local shops can't use their eftpos and no-one carries cash anymore. We'd love an update on when it might be back on, but nothing available yet on @NBN_Australia's website.

  • johnchaplin John Chaplin (@johnchaplin) reported

    @NBN_Australia You sent me to a generic support link. Nothing about COVID procedures. Your service seriously makes @Telstra shine. We have been trying to get this NBN Service installed since January.