NBN

NBN Outage Report in Newcastle, State of New South Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Newcastle come from postal codes 2300 and 2299.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Newcastle, State of New South Wales 01/21/2025 23:35

January 21: Problems at NBN

NBN is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Newcastle, State of New South Wales

The most recent NBN outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Internet
AustraliaNewcastle Internet
AustraliaNewcastle Internet
AustraliaNewcastle Wi-fi
AustraliaNewcastle TV
AustraliaMaitland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • RoyanWg Billy back in the black n broke HALLELUJAH (@RoyanWg) reported from Newcastle, State of New South Wales

    @LesStonehouse Nothing about the shit NBN that the LNP/IPA Government has foisted upon the public instead of the world leading broadband it was supposed to be we are left with the inadequate bastardized system that Malcolm Turnbull/Abbott gave us

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • josundq josund (@josundq) reported from Newcastle, State of New South Wales

    @factanonverba69 but the second biggest failure was Malcolm’s fibre to the node NBN network

  • wifidownunder Aaron Scott (@wifidownunder) reported from Newcastle, State of New South Wales

    Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

  • DrCraigGedye Craig Gedye (@DrCraigGedye) reported from Newcastle, State of New South Wales

    @Internode once again our @NBN_Australia connection is out because it has rained. Please fix the physical connection to our house. It is NOT a problem in our house. It is a problem with your ancient corroded copper network. Please repair immediately.

  • mediahunter Craig Wilson 🚴 ⛵ ⛷️ (@mediahunter) reported from Newcastle, State of New South Wales

    @ScottRhodie @NBN_Australia I've been getting dropouts when it rains. Can you help?

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • phonakins 💜 phonakins 💄 Happy Liptember! 💋 (@phonakins) reported from Newcastle, State of New South Wales

    @NBN_Australia @duolingo Keeps dropping out. I'm on my phone atm to reply to this. Been doing it the last couple of days. No good for browsing or doing Duolingo let alone streaming (either up or down)

  • NigelBill Nigel Mullen (@NigelBill) reported from Newcastle, State of New South Wales

    @exetel @chuggins9000 @NBN_Australia Thanks Rehan, but it is not an Exetel problem, all my neighbours have the same problem. NBN Co decided not to deluver high speed internet infrastucture to our Adamstown Heights area.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @hef_mark I’ve been running off my phone with no problems while kids doing online classes on NBN - no issues at all 👍

  • NigelBill Nigel Mullen (@NigelBill) reported from Newcastle, State of New South Wales

    @NBN_Australia It is not a fault. It is a NBN design issue. If a house is 1.2km in cable length from a Node, can they expect 80mb or more in connection speed. Very simple yes/no answer is all that is required.

  • lazytraveldays Lazy Travel Days ✈️ ⛴ 🚘 (@lazytraveldays) reported from Newcastle, State of New South Wales

    @adamajacoby NBN intentionality shit to benefit Murdoch

  • jack_webbbb Jack Webber (@jack_webbbb) reported from Newcastle, State of New South Wales

    @NBN_Australia how long does it take for an outage to be fixed it’s already been ages and It’s my day off aswell

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • pretzelssign hall 🇹🇼 (@pretzelssign) reported from Newcastle, State of New South Wales

    @NBN_Australia that’d be great if every day from 2pm-11pm the wifi wasn’t so unbearably slow that I can’t even load a webpage. I went to South Korea and it really gave a perspective as to how horrifyingly slow NBN is

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Watershedd 🦉🦆Watershedd🦜🦉 (@Watershedd) reported

    Optus: *Forces me onto NBN during lockdown with outright lies. *Tell me fees won't change, up it a few months later. *Damage roof at installation, resulting in plaster damage. *Enable data theft, refuse to explain extent. *Now up the fee by $4 pm. NOT HAPPY OPTUS.

  • Miss_Squiggle Darcy Bennett (@Miss_Squiggle) reported

    @Optus The moment I hang up, ur staff disconnect my nbn! Now, after another 30 mins on the phone to get it reconnected I’m told it’ll take another hour! If ur going to outsource your call centre for cheap labour, at least spend some of the extra money on training competent staff!

  • scottie1578 Scott Smith (@scottie1578) reported

    @AGLEnergy been trying to get nbn on at my home address on it’s been over 3 weeks but nothing you won’t send anyone at here to help Not happy

  • pikeonaplate Pikeonaplate (@pikeonaplate) reported

    @Internode hi guys, has anyone reported NBN being completely down? I’ve reset my modem with no luck. I’ve tried ringing the help desk and the wait time is over an hour so I assume something is wrong?

  • NBarton Nathan Barton 🇦🇺 🇹🇼 🇺🇦 (@NBarton) reported

    @nbn how many times do you need to repair a service area??? have received mabe a dozen messages this year advising "Scheduled Maintenance" half the time it is scheduled for 2 minutes later! Usually the duration is 6 hours or more. Time to just rip it up and put in fibre!

  • craig230 Craig Eaton (@craig230) reported

    @QueenDissidence @beourmate @Vick25599318 Yes same here and Mate website not working either - NBN status said all good so it’s an ISP issue

  • bjnev Ben (@bjnev) reported

    What the hell @NBN_Australia ? Down yet again, forced to hotspot from my mobile. No notices, no explanations, no end in sight. Third world internet at first world prices.

  • ThomasRosslyn Rozzie (@ThomasRosslyn) reported

    @bradley_kellett And the network NBN

  • craig230 Craig Eaton (@craig230) reported

    @beourmate Still no internet in Perth, been out since 11.30am and is only Mate customers, everyone else fine and not NBN issue

  • Zeerabets Zeerabets (@Zeerabets) reported

    @Gamergirl_Monty You've got a really good deal! I feel terrible, LOL. My monthly Optus bill is $200 because I have NBN and a phone plan, and I've never really negotiated a good deal, LOL. I'd better do it now