NBN

NBN Outage Report in Newcastle, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Newcastle, State of New South Wales 11/06/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • njubi_eric Njubi Ng’ang’a 🇰🇪 (@njubi_eric) reported from Newcastle, State of New South Wales

    I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

  • tony4newcastle Tony Brown (@tony4newcastle) reported from Newcastle, State of New South Wales

    My Telstra nbn broadband network has been down all day from an alleged cyber attack

  • NigelBill Nigel Mullen (@NigelBill) reported from Newcastle, State of New South Wales

    @exetel @chuggins9000 @NBN_Australia Thanks Rehan, but it is not an Exetel problem, all my neighbours have the same problem. NBN Co decided not to deluver high speed internet infrastucture to our Adamstown Heights area.

  • jack_webbbb Jack Webber (@jack_webbbb) reported from Newcastle, State of New South Wales

    @NBN_Australia how long does it take for an outage to be fixed it’s already been ages and It’s my day off aswell

  • adlrope Adam Rope (reality is stranger than fiction) (@adlrope) reported from Newcastle, State of New South Wales

    @Qldaah @Telstra David, if have nbn connection then Telstra only service provider. nbn co own & maintain network. Telstra technical support can investigate but if underlying issue is network, nbn co responsible. If nbn co state 'no fault found', then service provider no power coerce nbn action

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra hi, my wife's NBN has been down for 2 days. She's rung several times only for her call to ring out. Pretty hard to run a business with no NBN.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @JaneCaro @Telstra The whole nbn is a joke, mate who works for them told me ours will never be any good because the copper goes thru a flooded pit at the end of our street.

  • DrCraigGedye Craig Gedye (@DrCraigGedye) reported from Newcastle, State of New South Wales

    @Internode once again our @NBN_Australia connection is out because it has rained. Please fix the physical connection to our house. It is NOT a problem in our house. It is a problem with your ancient corroded copper network. Please repair immediately.

  • josundq josund (@josundq) reported from Newcastle, State of New South Wales

    @factanonverba69 but the second biggest failure was Malcolm’s fibre to the node NBN network

  • novahollandia Justin Holland (@novahollandia) reported from Maitland, State of New South Wales

    @Telstra spoke to a technician. Apparently a problem with the line. #NBN involved ( God help us). Appointment now booked for (Drum roll....) 14th April Seriously? I suppose the NBN technical support can't be faster than the #NBN.

  • phonakins 💜 phonakins 💄 Happy Liptember! 💋 (@phonakins) reported from Newcastle, State of New South Wales

    @NBN_Australia @duolingo Keeps dropping out. I'm on my phone atm to reply to this. Been doing it the last couple of days. No good for browsing or doing Duolingo let alone streaming (either up or down)

  • fat_lenny Lenny (@fat_lenny) reported from Newcastle, State of New South Wales

    @DuhigLisa @NBN_Australia @Telstra I actually love having the business run from hone. Been doing it for years and have a dedicated office. Constant issues with the NBN though really hurt and you are powerless to do anything. Into day 2 of no work, about to head to Telstra.

  • pretzelssign hall 🇹🇼 (@pretzelssign) reported from Newcastle, State of New South Wales

    @NBN_Australia that’d be great if every day from 2pm-11pm the wifi wasn’t so unbearably slow that I can’t even load a webpage. I went to South Korea and it really gave a perspective as to how horrifyingly slow NBN is

  • gregorymckenna Greg McKenna (@gregorymckenna) reported from Newcastle, State of New South Wales

    @hef_mark I’ve been running off my phone with no problems while kids doing online classes on NBN - no issues at all 👍

  • wifidownunder Aaron Scott (@wifidownunder) reported from Newcastle, State of New South Wales

    Another 12hr outage from @telstra NBN. This is ridiculous. Maybe at some point I’ll have internet again.

  • mediahunter Craig Wilson 🚴 ⛵ ⛷️ (@mediahunter) reported from Newcastle, State of New South Wales

    @ScottRhodie @NBN_Australia I've been getting dropouts when it rains. Can you help?

  • NigelBill Nigel Mullen (@NigelBill) reported from Newcastle, State of New South Wales

    @NBN_Australia It is not a fault. It is a NBN design issue. If a house is 1.2km in cable length from a Node, can they expect 80mb or more in connection speed. Very simple yes/no answer is all that is required.

  • lazytraveldays Lazy Travel Days ✈️ ⛴ 🚘 (@lazytraveldays) reported from Newcastle, State of New South Wales

    @adamajacoby NBN intentionality shit to benefit Murdoch

  • RoyanWg Billy back in the black n broke HALLELUJAH (@RoyanWg) reported from Newcastle, State of New South Wales

    @LesStonehouse Nothing about the shit NBN that the LNP/IPA Government has foisted upon the public instead of the world leading broadband it was supposed to be we are left with the inadequate bastardized system that Malcolm Turnbull/Abbott gave us

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • HappyHammer69 HappyHammer (@HappyHammer69) reported from Port Macquarie, State of New South Wales

    Just moved house, been unhappy with Telstra for a while so switched to @Aussie_BB because service supposed to be good! Need a @NBN_Australia tech to connect us, he says not very busy atm @Aussie_BB say it will take a week! #nocommunication #badservice

  • caskings caskings (@caskings) reported from Brisbane, State of Queensland

    Hey @NBN_Australia how does one get your support team to take the wet weather into account for FTTN faults instead of just waiting a day or two for the joint to dry out and close the ticket?

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Westfield, State of Western Australia

    @Telstra hey telstra can you help me out with nbn ?

  • bridgettilley Bridget Tilley (@bridgettilley) reported from Canberra, Australian Capital Territory

    Hi @Telstra I just received a robo call telling me my internet will be disconnected today to fix a problem ( I don’t have a problem). I’m an @iiNet customer with @NBN_Australia in Belconnen area Canberra. Could you pls advise ?

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    @franksting I've noticed that my family's data usage has halved since we got a reliable NBN service

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!

  • OyNAISA Naisa Lasalosi (@OyNAISA) reported from Melbourne, State of Victoria

    @NBN_Australia is there an outage in Melbourne??

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.