NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The latest reports from users having issues in Katoomba come from postal codes 2780.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 01/24/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Katoomba.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Total Blackout
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • jasonbak Jason Baker (@jasonbak) reported from Sydney, State of New South Wales

    I really can't wait until I have 5G coverage so a can shove the NBN where it belongs. Sick of dealing with ISP technical support.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @deniseshrivell Agreed.....but let's wait for the screams when MSM & taxpayers find out the cost on them to fix.........LNP stuffed up our NBN 👎🏿👎🏽👎🏼🤡🤖💩

  • TracyMcNamara6 Tracy McNamara (@TracyMcNamara6) reported from Sydney, State of New South Wales

    Guess I’m lucky I’ve just lost NBN and Foxtel, still have power Very scary storm, some big branches down but luckily no trees

  • camozspurs Cameron Whyte (@camozspurs) reported from Sydney, State of New South Wales

    @Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought

  • bigmig81 ⚫️⚪️🔵Michael ⚫️⚪️🔵 (@bigmig81) reported from Sydney, State of New South Wales

    Nice work @Telstra ... issues with internet, " system glitch" inability to have an NBN connection processed and no real time frame for having it rectified...at least you offered the disconnection team 😂

  • AUSFestivus It's dogs all the way down (@AUSFestivus) reported from Sydney, State of New South Wales

    @GordyPls The concept of over provisioning a service to account for header and encaps overhead isn’t new and has been a standard WAN product factor since before NBN was born. NBN chose to do this solely because they don’t exist to satisfy consumer sentiment. 🙄

  • AUSFestivus Purveyor of the best dog content (@AUSFestivus) reported from Sydney, State of New South Wales

    @daunce_ @NewtonMark @NBN_Australia Get your uptime robot to @ the NBN Co account every time it goes down.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    As if the #nbn will do anything, been going thru this crap since the switchover. #nbn totally unaccountable, and blame the providers. See the connection just like Gov blame everyone else.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @lynlinking Blame LNP Government for this, they have stuffed up the NBN & won't be told, won't discuss, won't write down the $51+bn & therefore taxpayers pay twice, once for build & second for overpriced connection deals through RSP's.......LNP were warned......watch how much this costs us

  • thepatrick Patrick Quinn-Graham 🏳️‍🌈 (@thepatrick) reported from Sydney, State of New South Wales

    Oh goody, half an hour in to an NBN outage. Technology hates me lately.

  • deepchild 𝔇𝔢𝔢𝔭𝔠𝔥𝔦𝔩𝔡 / 𝔄𝔠𝔥𝔞𝔯𝔫𝔢́ 🌱 (@deepchild) reported from Sydney, State of New South Wales

    @frogworth Life hack - spend your day in any icy cold Sydney bus on constant loop, tethering 4G on your laptop because the NBN sucks anyway. Cheaper than a co working space.

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @NewtonMark @NBN_Australia and of course it should be *cheaper* for you to fix it proactively, if you know you're going to need to fix it anyway.

  • NudgerSS 'Nudger' Needham (@NudgerSS) reported from Sydney, State of New South Wales

    Australian broadband has to be amongst the worst in the world. Constantly keeps dropping out. NBN sort yourselves out.

  • gb_satishkumar Satish Kumar (@gb_satishkumar) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814

  • oceanswims oceanswims (@oceanswims) reported from Sydney, State of New South Wales

    Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    **** the #nbn been crap all afternoon on again off again. Losing stuff I upload to God knows where. WTF 65th in the world and falling. And if #nbn tell me to contact my provider I will scream. ITS NOT MY PROVIDERS FAULT.

  • fictillius Quiet, Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark @NBN_Australia Heh. Big T are proposing to use NBN FTTB to deliver an enterprise service to our office in the CBD. I think I’ll decline and use a provider that brings their own pipe in.

  • Jess_ms Jess (@Jess_ms) reported from Sydney, State of New South Wales

    @Optus cutting off all internet with zero notification of NBN cutover date and 1 hour later chat people zero help. Only work from home and studying for masters online. Ombudsman tomorrow, yet again.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Originaltibbedy @marckean @NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB It is my understanding that backward compatibility is limited to a version or two. One of the big delays in Telstra going to DOCSIS3 was apparently because they had old kit (theirs and customers) still on the network.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarah_Alice_X Sarah Alice | Fire on the Horizon (@Sarah_Alice_X) reported

    @MifWhy @jonkudelka Do you have the NBN down there yet, or is it still dial up?

  • drew_keenan Drew Keenan (@drew_keenan) reported

    @NBN_Australia "Our" NBN system is incredibly dysfunctional and broken. How did we create a system devoid of accountability and which puts the end-customer last?

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @DebraBondDesign Hey Debra! Sorry to hear this. We know how frustrating appointment cancellations can be. All appointments are booked and managed by your provider and their internal nbn support team. 1/2

  • OneBlueUmbrella Blue (18+ only) (@OneBlueUmbrella) reported

    Hey @Optus I’ve spent far too long trying to cancel my NBN installation appointment and I STILL keep getting notifications that someone will be here tomorrow. I. WON’T. BE. HOME. You’d better not charge me for this appointment which I NO LONGER WANT OR NEED.

  • cathybraypoet The Tangent Queen (@cathybraypoet) reported

    @Optus my nbn Optus wifi has been down all morning in birchgrove 2041

  • michelwo michelle (@michelwo) reported

    @NBN_Australia What’s happening in Balmain 2041. ?There is an outage no internet. How long until it will be fixed?

  • harleighv Harleigh Venables (@harleighv) reported

    @telstra I have spent 30 hours in a loop with chat support who have done nothing to rectify an issue with my NBN. I need a replacement box due to lightning strike frying it. Simple stuff. Instead, support has done nothing but go round in circles. Help!! I’m at my wits end.

  • trampanya SPNIMPALAGIRL - #SPNFamily - #VicsDoItBetter (@trampanya) reported

    3/3 My new provider has already couriered my NEW & FREE (Foxtel wanted $149 for the shittiest) modem to me and the NBN tech will be here 27 Jan. Home phone & all energy is now with them and my monthly costs will go down quite a bit, once I've paid all the up front bills.

  • drew_keenan Drew Keenan (@drew_keenan) reported

    @NBN_Australia It is too much to expect some degree of proactive network monitoring and troubleshooting rather than relying on customers to report issues via their providers?

  • indica2007 💧 The Noisy Toaster Villain (@indica2007) reported

    after looking at many weather services i think this cyclone just gonna bring a lot of wet not much wind here i dont think but my net is reliant on satilight and dies in bad weather dont stress if i go offline its the nbn not me floating down the creek