NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 01/02/2026 13:10

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

  • jrbrown48_brown Raymond Brown (@jrbrown48_brown) reported from Sydney, State of New South Wales

    @Geofftheplumber @HumanHeadline @MaralynParker Our postal service & the NBN are a disgrace & all Fletcher wants to do is bully the ABC

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @IanSyson @DavidHenning86 NBN is in trouble then 👍🏼

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

  • SElizaP 🐨 Suburban Left Wing Elite Susan 😷 (@SElizaP) reported from Sydney, State of New South Wales

    @nobby15 @reinventionfail I've discovered I'm blocked by quite a few reporters I've never engaged with in the past. Now I don't bother. I'm also still blocked by Turnbull from his days in opposition spruiking Abbott's NBN debacle. Good times.

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • TheNakedFarmers Sophie Love 🎧🎤👩‍🌾 (@TheNakedFarmers) reported

    Rural & Regional Australia we still struggle to load a google page, to bank online, to zoom. Mobile service and #NBN connected university & businesses in Port Macquarie have been held back by appalling slowness & drop outs. on farms we have thousands of dollars of infrastructure

  • TopPilotGaming Kieron (@TopPilotGaming) reported

    NBN sucks. Updating FFXIV on my PC so I can at least by an apartment tonight. At this rate they might all be gone. But then again I don't think any of the OCE worlds r at capacity just yet so I should be fine. #FFXIV

  • eshanb Eshan Bhide (@eshanb) reported

    @NBN_Australia - can I get some transparency in a local outage in Castle Hill that's been going on for the past 2 weeks? Internet's down, in this day and age. For 2 full weeks. With no information from the ISP (Superloop, who refer to the NBN) and from you who refer to the ISP

  • AHMEDISMAILJEE5 AHMED ISMAILJEE (@AHMEDISMAILJEE5) reported

    @Telstra Yes I was with Telstra for decades till nbn stole my landline. Now I got nothing even for emergency call! Ps contact me and I'll give you details?

  • dylabolical Dylan Behan (@dylabolical) reported

    The NBN is too slow and needs upgrading #ausvotes #ausvotes

  • Goldy1970 (((hippocrates shrugged))) (@Goldy1970) reported

    @Camelli79450301 @Caz33309984 @DanielAndrewsMP That is because Telstra is just a retailer now and only NBN can fix the network. It’s 100% federal…and yes, the internet annoys me too.

  • JoeSmit05465144 Joe Smith 💊💊💊💊💊 (@JoeSmit05465144) reported

    @Taniabanks24 @catherine___c They stuffed the NBN both parties over spent on it! Especially the Libs! They had half or less of a network to build and still ended up costing double of what was forecast! An I get a connection that periodically drops out, with no choice of tech, thanks Gov!

  • WonderDalek Kye Rosendale (@WonderDalek) reported

    @Pommster76 @NBN_Australia its literally always on special lol, just sign up via the referral link and if you want to fire it up on the next free fttp uni-d port just select the one for no existing service. I know it sounds counterproductive but SL's preference generally is to churn an active service

  • ytc8438 Ty (@ytc8438) reported

    @PaulHaw76924422 @BenWoodSay @SenatorWong You have no idea. 5G is ****, not super fast, is slowed by congression and distance. Starlink is owned by Musk and is even slower. And US has 1 Gbps fibre for cheaper than NBN crap in Aus. The US is also bigger than Aus. LNP ****** it up, Australia has ******** internet

  • realkimatron Kimatron-TNC (@realkimatron) reported

    @VodafoneAU NBN has been having issues dropping out and running slow for 2 days.. what’s going on? Mornington Peninsula.