NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 11/28/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @hipstergeddon @gusworldau @NBN_Australia The issue there is that no end-user is actually a direct customer of NBN. RSPs are NBN's customers. End-users are the RSP's customers.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

  • Tiim_ Timothy Harrison 🤙 (@Tiim_) reported from Sydney, State of New South Wales

    Quality is still better than my @NBN_Australia service.

  • theorangepeach Defeated Furby (@theorangepeach) reported from Sydney, State of New South Wales

    @joshh_dp @daddy_no_ It also done within minutes if you already have NBN - whether it’s node, curb, hfc or fibre - a decent ISP (like AussieBB) can have your service activated within the hour. Fibre just means you can have more than one service at once

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Typical. @NBN_Australia connection down since 4:34pm. Now we have a "Scheduled Outage" from 7:30pm to 10:30pm. Conveniently, this stops any "unscheduled outage " timers they might be measured against...

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    @ajpalm Nearly all the users I support are on the NBN and across all the fixed technology types. A few were on ADSL and we’ve moved them across to NBN. HFC has some known issues that need fixing but that’s an organisational problem not a problem with the technology.

  • jayohaychen john foster (@jayohaychen) reported from Sydney, State of New South Wales

    Hey @NBN_Australia I hope no one removes your internet connection today without letting you know in advance. That would really be unfortunate. A 9.5 hr outage on a Friday would kill productivity.

  • CSK_free7spirit yttukina 2.0 (@CSK_free7spirit) reported from Sydney, State of New South Wales

    Hey @NBN_Australia we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @MeckeringBoy @SammieMacM @abcnews It's overpriced, it's not worth $51+bn, it's overvalued, taxpayers pay twice because NBN force RSP's to pay too much, it's too slow, it takes too long to get connected, all thanks to LNP & Murdoch......LNP should have butted out & the "most recent" Minister is out of touch 👎🏾👎🏽👎🏿

  • CSK_free7spirit yttukina 2.0 (@CSK_free7spirit) reported from Sydney, State of New South Wales

    @NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @trevorlong To be fair, they had to offer 40% additional CVC bandwidth, and streaming providers have cut the visual quality of their product to help the NBN cope. Whilst a lot of the problems with the NBN are not actually @NBN_Australia's fault, they do get a lot wrong.

  • thepatrick Patrick Quinn-Graham 🏳️‍🌈 (@thepatrick) reported from Sydney, State of New South Wales

    Oh good. Yet another 9 hour outage window for “scheduled maintenance” where the notification arrives after the internet has already gone down. Sure would be nice if @NBN_Australia didn’t do maintenance during the hours most people work.

  • the_cooling Andrew Cooling (@the_cooling) reported from Sydney, State of New South Wales

    @Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

  • VasquezMcWong Democracy Manifest (@VasquezMcWong) reported from Sydney, State of New South Wales

    @EVERALDATLARGE It was always going to be shit with the commercial model and nulber of POIs. Turnbull added an extra dimension of shitness by insisting on reusing dilapidated access infrastructure... at least Rudds shitful NBN concept had some scope for upgrades.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @NBN_Australia I got a text from Telstra to say theres an outage in the area so looks like it's a known issue and is being worked on

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Well we had #NBN For all of 5hrs and 20mins today after a 24hour drop out. Losing count on service disruptions now. Provider cannot or will not resolve with #NBN #Aussiebroadband.

  • MikeySlezak Michael Slezak (@MikeySlezak) reported from Sydney, State of New South Wales

    @NickEvershed Countdown until NBN help tweets you with inane comment...

  • PSkip38 Paul Skip (@PSkip38) reported from Sydney, State of New South Wales

    @SBSNews Sorry, but Labor's history has been to take the Communist money both for party and individual funding. Nbn angry of those officials are either very naive or rediculous stupid. You receive monies, your support is expected.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • fishjourner fishjourner (@fishjourner) reported

    @ScottRhodie I’ve not had a bad time with my NBN or RSP. When it does drop out it’s quite hard to say who’s at fault, could be one or their other or both or neither

  • xavieowolf Xavier 🐺 (@xavieowolf) reported

    @BelongAU I'm unable to work because my NBN is down and my mobile data isn't fast enough to handle it. I've contacted you multiple times since 9am yesterday and have heard nothing back. When I joined you had a phone number. This is the last month you'll get money from me.

  • magnetikonline Peter Mescalchin (@magnetikonline) reported

    @NBN_Australia I fully understand the need for emergency works, but I seriously doubt the notification to cut-off time window needed to be so close. Worse, is the lack of detailed post-remediation updates as to what actually was replaced/reconfigured. Useless information to some, but not all.

  • stspiman St Spiman (@stspiman) reported

    @OMGTheMess And then on top of that the new Tweed Hospital being built at Kingscliff was completely cut off. The M1 was closed for days. How ******** will people get to this hospital. How will it run without NBN. A white elephant before it’s finished.

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    As services come back online, we are also seeing an increase in reported service faults. These faults are often caused by damage to individual properties from water and require a visit from an nbn technician.

  • 75merc Silvester (@75merc) reported

    @John25872967 Never Let the LNP do the shopping? The economic Gurus, cancelled Labor's world class NBN FTTP replacing it with a dodgy mix of fibre & copper, it took longer, cost more, is unreliable, slow? Clearly we need to get the national credit card out of the hands of these lunatics?

  • MissDissentEats Jackie McMillan 🏳️‍🌈🏳️‍⚧️ (@MissDissentEats) reported

    I am really bored with rain now. To add insult to injury, @iiNet or @NBN_Australia down (both say no problems but we have no internet). Make it stop.

  • rizzchit Rizz | (@rizzchit) reported

    @NBN_Australia so why is it still on copper? including the 50,000km you bought in 2020? joke of a system made to get more money out of tax payers when they need to upgrade it in 5 years because its so slow.

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @AjaanMark State borders do lock you into that particular State’s vision to support its regional communities.. The NBN was (is?) meant to address that on a national scale. It’s still going to have an economic case though. 10k x $60 + 10k x $30 is a revenue base of $90k per month.

  • JustJul77588855 Just Jules. (@JustJul77588855) reported

    @rambunctiousgo3 @PFoilers @spike4169 Unless it was on SBS I wouldn't know as I don't have Netflix. I just remember watching a 2hr Doco one night last yr. I'd love to watch this but others in the same block of flats have been having trouble with the NBN broadband.