NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 03/18/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @IanSyson @DavidHenning86 NBN is in trouble then 👍🏼

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • _stefanadrian Stefan Adrian Esq 🇷🇴🇨🇦🇦🇺 (@_stefanadrian) reported

    @Sarah_Marrick @AlboMP NBN(Not Bloody Necessary). That was the worst $45 billion ever spent on a infrastructure program ever and a little to the party Albo. I bet your the guy that comes to the party, empty handed and yet drinks the best beer out there and stuffs his gob with food

  • tass_samuel Samuel Tass (@tass_samuel) reported

    @AlboMP NBN cost Billions! It’s slow very slow and unreliable!! Should have helped Elon with Starlink internet via satellite and used the billions elsewhere!!!

  • catheri88963637 Catherine Scott (@catheri88963637) reported

    @AlboMP When we have to redirect telephone calls to a mobile b'c the NBN is not working only some calls get diverted. Others get a message saying they cannot call us because they are out of range. We have complained & been investigated but no solution. You cannot do business with NBN.

  • BurkeHellibee Heli Burke (@BurkeHellibee) reported

    @bollgare @AlboMP But…govt roll outs like NBN are ‘nanny state’ grabs for power? So, what’s your solution?

  • Bruceflix1 Bruceflix (@Bruceflix1) reported

    @AlboMP The NBN is a broken model. Return to the original plan of fibre to every household. Remove CVC charge. Remove tiered pricing. Flat rate 1000/1000

  • EdLoffeld EdL (@EdLoffeld) reported

    @AlboMP Not to ours buddy. Still to the node. Spent a year getting the NBN to "fix" to disruptions. 9 useless techs, all of which costs the taxpayer a stack of $. Tech on P's said it was a cable problem. Had to write to minister to get it fixed. 14 months total. Need FTP now.

  • Sad_Mushroom Kellie Brown (@Sad_Mushroom) reported

    @RyanWil62993886 @AlboMP We don't have access to NBN. It was never finished.

  • PeterPrincipas Peter Principas (@PeterPrincipas) reported

    When Albo started NBN wasn't mention of a benefit-cost analysis and is the notion that it will be a self sustaining and work something like the copper cable network?

  • Kram2ooo Kram2000 (@Kram2ooo) reported

    @Electrofryed @AlboMP The only issue anyone I know has had with the internet is connected via NBN I will stick with what works for me & my business Currently sydney metro and all are wireless

  • LouiseWaugh Lou (@LouiseWaugh) reported

    @AlboMP Appreciate you're just starting to fix the shambles left but some small regional towns have virtually nonexistent NBN speeds. So bad my provider saw it was so slow that they thought the line had been damaged. No it's just normal.