NBN outages and service status in Katoomba, New South Wales

Problems in the last 24 hours in Katoomba, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexandra Online 💅 (@AlexandraOn1ine) reported 8 minutes ago

  I have read...so much BL... Due to my NBN....still being down..... WHY AUSTRALIA WHY 😭

• 
  xjet (@xjet) reported 8 minutes ago

  @eevblog @Hobbie4C Perhaps there's been a huge surge in demand for bandwidth from those cellsites since the NBN outage? Everyone has the same idea as you and bandwidth is finite. The more concurrent users, the lower the throughput.

• 
  Econo ad absurdam (@econoadabsurdam) reported 13 minutes ago

  When the ALP talks up something like the NDIS or the NBN and says that it will help increase productivity, what do you think they mean

• 
  Stew Harris (@sjharris) reported 13 minutes ago

  Hey @Aussie_BB, why have you charged me today for a cancelled NBN service????

• 
  nbn® Australia (@NBN_Australia) reported 13 minutes ago

  @Peter_Strachan During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself. As soon as we have any updates, we'll let your service provider know. 1/2

• 
  Aus throttle (@austhrottle) reported 16 minutes ago

  I usually hate most government spending, but sometimes they get things right. The inland rail was a good project. Cancelling the inland rail is a terrible decision. It is just as important as the NBN, and in this case there isn’t a foreseeable technology that will replace it in 10 years time. Rail is insanely energy and labor efficient compared to trucks. Trucks should only be used for end of journey in a well optimised system.

• 
  RocK_M (@RocKM16827690) reported 17 minutes ago

  @grave0x @robb_j_m AFAIK There is no "free roll out" of FTTP. If you are on an FTTN network the homeowner has the "choice" to fork out money for the property to be upgraded to FTTP. If you are on the Coax/HFC network you are **** out of luck as the best NBN can do is try increase line bandwidth

• 
  Josh (@JoshJPD9) reported 18 minutes ago

  @NBN_Australia whats up with the all day outage in 2138 NSW??? All bloody day it's been out. Fix it ASAP PLEASE!

• 
  Caron Derbe (@DerbeCaron54429) reported 20 minutes ago

  @NBN_Australia How much longer for this outage to be fixed i live in postcode are 2153

• 
  Samuel ⏳ (@osborne_sam) reported 20 minutes ago

  @ItsMissShorty @robb_j_m Just want to help you with your terminology. Wifi (802.11x) is free, it’s the technology between the router/modem and your device. NBN or Internet service provider is the ongoing cost. You can use NBN and not use Wifi, you plug a network cable between the router and your computer. If you hotspot your phone or have a 5G hotspot device, that still uses Wifi between that device and the other devices connected to it. You’re still using Wifi if you have multiple devices using the mobile data. All you’ve changed is the internet connection from being NBN (which is typically fibre, phone line, or point to point wireless (not WiFi) - and maybe the latter is what you go rid of and have conflated the two different wireless technologies. Considering you are likely still using Wifi, and now also 5G, health benefits aren’t improved. A healthier alternative is NBN or Starlink and cable connection (but obviously phones and many devices don’t support cables).