NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 12/12/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • LucaAndolfo Luca Andolfo (@LucaAndolfo) reported from Sydney, State of New South Wales

    @Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @marcuskelson @AussiemacJ @Telstra Took us 147days to get a existing service connected & now half the download speed for what we pay........but the real problem is the LNP Government that destroyed our NBN 👎🏽👎🏾👎🏿💩🤡💩💸💸

  • TheMikeOD Michael O'Donnell (@TheMikeOD) reported from Sydney, State of New South Wales

    A full NBN outage while working from home is really not ideal

  • BillPounder 🤖 Bill Pounder 🤖 🤖🤖🤖 (@BillPounder) reported from Sydney, State of New South Wales

    @ToomeyWright Your turn for an NBN outage.

  • rifat Rifat Nabi 👨🏽‍💻 (@rifat) reported from Sydney, State of New South Wales

    @Aussie_BB Thanks a lot for confirming Paul. I sent an email to support. I hope they will cancel the NBN appointment that was initiated during the signup. Cheers 🙂

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    NBN is down again

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @bigjsl @iPilko @NBN_Australia He literally was not equipped to fix it. This requires digging up conduit and climbing a power pole. They were equipped to do basic cable repairs, not civil engineering work.

  • maznar Maree Nardone 🧘🏻‍♂️ (@maznar) reported from Sydney, State of New South Wales

    I wonder if @TurnbullMalcolm will talk about in his memoirs how He thought Australians don't want fast speed internet. Working from home is an absolute disaster with slow NBN #novision #couldhavedonebetter

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    NBN techs were at the end of my street but they have gone. Internet still down

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @MrsDzTB @Matt_KeanMP I couldn't have a clear zoom music lesson for my son this morning as the internet speed was so bad. so thank you Mr Turnbull for crippling Australia with the pathetic joke that is the NBN.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @RonniSalt Didn't work in Europe why are we any different, listening to Shoutyface & stupid NBN Fletcher they are out of their depth......."but it will be mandated".......hmmmmm.......just another distraction

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NBN_Australia I am not having trouble. Your systems are clearly broken if that situation can be marked as fixed.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Another day, another nbn outage

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @iPilko @bigjsl @NBN_Australia A contractor actually showed up, but said it isn't something he could fix, but he was having it assigned to a different team. Callout for him, his offsider and their truck was several hundred dollars (a high single-digit number of hundreds).

  • RobertA888888 Robert Anderson (@RobertA888888) reported from Sydney, State of New South Wales

    @AlboMP The LNP hasn’t ever been constructive. Never mind the GFC. Cuts to health, aged care, ABC. Screwed up NBN, reduced funding for foreign aid, refusal to reform franking credits, unsustainable tax cuts for the well off, global warming inaction. Stop me.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark It’ll help them with the purchase of the NBN.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @MrsDzTB @Matt_KeanMP I couldn't have a clear zoom music lesson for my son this morning as the internet speed was so bad. So thank you Mr Turnbull, for crippling Australia with the pathetic joke that is the NBN.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NewtonMark @NBN_Australia I got a response from the complaints team today, re-sending me the email claiming it was fixed. NO SHIT SHERLOCK - TAKE A LOOK AT THE FSCKING PHOTOS AND TELL ME IF IT LOOKS FIXED AS YOUR EMAIL CLAIMS. Sorry for that, but the lack of giving-a-fsck from your end is astonishing.

  • jshieldsphoto J Man (@jshieldsphoto) reported from Sydney, State of New South Wales

    Nbn tech is here, having a right old prick of a time. 80/6 isn’t a 100/40 plan however. Fix it!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • pbatters Paul B (@pbatters) reported

    @SkyNewsAust @AnnastaciaMP Former senator conroy is wrong just like his nbn crap. The woman has ruined the tourism industry through elimination crap.

  • DavidDeex David Deex (@DavidDeex) reported

    The priority policies should be to overturn laws that take away our civic freedoms, fixing and improving the NBN, and working to ensure everyone can access the internet. And to claw back power of big tech, I support more common ownership and making companies pay their fair share.

  • WeTheVoters2013 Observer 🕵️🇦🇺🌏-living in a covid-normal 😁👏 (@WeTheVoters2013) reported

    Can anyone give me a sensible explanation why Australia has persisted with the #nbn - a substandard #nbn ? I mean, we dont get a better internet service, no faster service, no cheaper service - what is the benefit? I am still waiting to get connected to the #nbn after 4 weeks.

  • johnb78 John B (@johnb78) reported

    @FAT_ALEX "to not have **** internet until we finally get NBN" (we've been stuffed by the HFC rollout delays). Which seems to be the only use case that 5G is worse suited to than 4G was!

  • dlutzy David Lutz (@dlutzy) reported

    Another day. Another @NBN_Australia outage. HFC is terrible and there is no other option where I live.

  • thatsjazz2 💧Sally Corbett (@thatsjazz2) reported

    @IanWoolf @iiNet Why is there such a huge difference bt/n down and up? What sort of NBN do you have?

  • andyyapwh Andy Yap (@andyyapwh) reported

    @TPG_Telecom The issue has been there for 7 days, yet only be onsite today or tomorrow? Have they even exercise any sense of urgency for customer? Most people are WFH and relying on the internet to work. NBN has been complacent with their monopoly status. 5G will be a great threat to NBN #NBN

  • sara_burnheart sara burnheart (@sara_burnheart) reported

    @YaThinkN Australia is going further and further backward. Libs gave us crap nbn and now a crap search engine. Also religious discrimination bill and trying to reintroduce gay conversion therapy. And gas and coal.

  • verykyne Kyno (@verykyne) reported

    NBN has been down since yesterday and as always they don’t tell me the timeframe for resolution. I see their planned maintenance is scheduled on tonight between midnight and 6 am. They seem to do nothing until the unplanned incident is sorted by the planned maintenance.

  • mikeyjpatt Mike 🇬🇧🇦🇺 (@mikeyjpatt) reported

    @ACurrentAffair9 What a joke both NBN and Telstra are, why isn’t someone accelerating these issues to protect businesses, and anyone else for that matter. I personally would never use Telstra again after their customer services team went awol last year