NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 12/05/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • MsDovic Dianne Draganovic (@MsDovic) reported from Sydney, State of New South Wales

    @fi_shep @TurnbullMalcolm Although the NBN is shit. So he’s not off the hook, but i know deep down he’d care.

  • lesleyhitchens Lesley Hitchens (@lesleyhitchens) reported from Sydney, State of New South Wales

    In this time of confusion & crisis, there is one constant, emails from @Telstra : “nbn™ service interruption during network updates”. How reassuring. 😒

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @warkolm @kvgoldsmith @NBN_Australia Honestly I use my nbn satellite service as a backup - not as my primary. I get better (still painfully slow) speed on my 3G antenna setup. I am one of the lucky ones.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @seamus @brett_gibson @charlietech @wendy_harmer @robbie_buck @abcsydney There are two reasons people have legitimate NBN complaints. 1/ They scored FTTN and got the furthest drop from the Node. 2/ they have shit wifi. And number 2 is far more prevalent

  • AndrewColley Andrew Colley (@AndrewColley) reported from Sydney, State of New South Wales

    Last night @Ausgrid moved power on my st u'gnd. Partial outage was expected. #hfc cut out eventho I still had power. @Telstra assured me that it needed @NBN_Australia tech visit; wld take days. Telstra calls 2day & says it was a "scheduled" NBN outage & the network shld be up🤔🤔

  • yutrops Pavan Kundur (@yutrops) reported from Sydney, State of New South Wales

    @SkillUpYT This lockdown would be more enjoyable if the nbn wasn’t horrible

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Spruiking by #NBN Of capacity. It is hopeless under pressure. As for uploading too slow. Gov fault at this.

  • pfbt Marquis d'Killara (@pfbt) reported from Sydney, State of New South Wales

    @Vic_Rollison Except that @HonTonyAbbott, @TurnbullMalcolm & @ScottMorrisonMP have totally stuffed the NBN. I’ve got to 4G Broadband for an affordable and superior service. These pricks have set the country back decades just because they hate Labor & are infected with born-to-rule delusion.

  • DavJenks David Jenkins (@DavJenks) reported from Sydney, State of New South Wales

    @iiNet The interaction with iinet staff was fine, no complaints at all. NBN technician comes out Monday morning. That will play havoc with online schooling and me working from home. Hopefully this recurring problem will be fixed on nbn tech visit #3.

  • m2plater Merrick Plater (@m2plater) reported from Sydney, State of New South Wales

    Terrible shame that LNP took over our NBN and destroyed it.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @ScottMorrisonMP @GladysB @leighsales @vanOnselenP @hamishNews @drkerrynphelps So NZ can lock down community and close schools but then they have LEADERSHIP and high speed NBN. 🤬 #FlattenTheCurve NOT #COVIDー19

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Yay the internet returns after a 13hour outage. I bet it was switched off at the exchange to re route capacity. #NBN.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    After a 15 hour #NBN Outage it comes back.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Still no #NBN Been down all morning. Just using my limited capacity on my phone. What a crock of shit this network is. And you want people to work from home,......

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    @brett_gibson @seamus @charlietech @wendy_harmer @robbie_buck @abcsydney Spot on, most people get the shits when they go from cable at 112Mbps to NBN at 94Mbps real world, THEY WOULD NEVER EVER NOTICE!

  • urban_reverie Urban Reverie (@urban_reverie) reported from Sydney, State of New South Wales

    I’m in self-isolation, my HFC NBN is down *yet again*, and wait times for iiNet technical support are over an hour. Everything is awesome.

  • berniecoen Bernie Coen (@berniecoen) reported from Sydney, State of New South Wales

    @bengrubb Ben I ditched NBN to hot-spot fron my phone and boom! Not a problem steaming Netflix etc. I and to avoid massive download I lowered the settings mode. Unless u have a 4K and it's in 4k u don't need the highest streaming. Pic looked exactly the same

  • ShutUp_AJ Binge Thinker, the BCB (@ShutUp_AJ) reported from Sydney, State of New South Wales

    - Make the nbn free to all - Pressure mobile phone providers to not charge - legislate ban on evictions til this is over - leave for casuals - power and water bills to be capped - Stimulus payouts to all by taxable income ala 2008 Get ******** into it

  • HappySinger Dave The Happy Singer (@HappySinger) reported from Sydney, State of New South Wales

    @TurnbullMalcolm @theanthonyhayes @rhysam Even at the best of times, my NBN is not much better than ADSL was, because it's still delivered over the same broken copper. Sure the peak speeds are higher, but it's still flaky. Not reliable for videoconferencing.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    A colleague is having WFH issues. Got a speed test done. It’s ASDL 14/0.8. Got them to call their ISP (iiNet) to upgrade to HFC NBN which is ready for service. iiNet told them it would not increase their internet speeds 🤦🏻

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanGLChan Alan Chan (@AlanGLChan) reported

    @NBN_Australia couple of my neighbours and I was not able to go on internet, is there an outage around Epping NSW?

  • phenidone William (@phenidone) reported

    @NewtonMark @acccgovau The public good is that Telstra stops misleading customers. Even if there is no improvement to the NBN connection available to any particular customer. Note that in the case in TFA, the competition for NBN was provided by the 4G network... possibly Telstra's.

  • LuckyBonez Bonez (@LuckyBonez) reported

    My NBN is down 🥲 I hope it's back up in time for the showcase

  • NewtonMark Mark “Bannister-Safe” Newton (@NewtonMark) reported

    @phenidone @acccgovau This is not a competition law problem, it's a government policy problem. It is government policy to allow NBNco to lie with impunity about the achievable speeds on their broadband access network. It is Govt policy to pretend that their NBN minimum performance promises were met.

  • JL_Whitaker 🍩🍩CreatetheWorldYouWant🍩🍩 (@JL_Whitaker) reported

    @NBN_Australia Not me, but I have friends who have had the same problem as the fellow with the speed in the story today. She just got the run around FOR WEEKS. Too many helpdesk script kiddies. I could tell you heaps.

  • _TimMcMahon Tim McMahon (@_TimMcMahon) reported

    @Telstra Yes. But what product does Telstra order from nbn when a customer orders the Premium Internet Plan? Is it the nbn 100/40 product? I understand there's a disclaimer about achieving up to 17 Mbps. Are you ordering slower 100/20 products from nbn and still calling it Premium?

  • Shade_Nox Anarchy Goose (@Shade_Nox) reported

    @ElliotTheBunny I had a similar issue when I had to upgrade to the NBN, my previous provider TPG apparently had my address wrong for years despite it being used for identification and me literally giving the address again for the change over.

  • NewtonMark Mark “Bannister-Safe” Newton (@NewtonMark) reported

    @phenidone @acccgovau "The problem would become rapidly worse" is objectively bullshit. It clearly hasn't become rapidly worse for the last ten years since NBNco started offering services; It originates from ISPs believing they're entitled to accept NBN assurances in good faith. Best practice!

  • bigjsl John Lindsay (@bigjsl) reported

    @moylecroft Retailers have made Enforceable Undertakings to ACCC to test NBN services after connection and inform customers if their service can't reach the advertised speed. I suspect this stopped at some point. Buck-passing over copper faults/quality appears an issue currently.

  • BenHyperionOQ Ben "Hyperion" Cooper (@BenHyperionOQ) reported

    @HooblieWooblie @Aussie_BB The issue here is that NBN now charges the ISP more for the 40mbit upload option.