NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The latest reports from users having issues in Katoomba come from postal codes 2780.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 01/14/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Katoomba.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney TV
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • MkBrad1788 Mark Bradley (@MkBrad1788) reported from Sydney, State of New South Wales

    @Telstra I have been waiting one hour for a response via your App about my just installed non functioning NBN. Please advise a phone number to call to help me resolve.

  • milliejharvey Millie Harvey (@milliejharvey) reported from Sydney, State of New South Wales

    @BelongAU internet has been down for over an hour, my app is also having issues. Nbn is fine. Registered a call but no-one responding. Can you help ?

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    Given all the gensets around I guess I'm the one having the NBN outage tomorrow

  • mkahlbetzer Markus Kahlbetzer (@mkahlbetzer) reported from Sydney, State of New South Wales

    @Aussie_BB another outage! What a joke. You have planned outages and now unplanned. Clearly something isn’t right with your service and you should be open about the problem. Fault on the app says is Aussie BB not NBN, but please explain.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @sallymcmanus @DodoAustralia They're all the same it's the second rate NBN service the LNP have offloaded on us

  • mitchelljfowler Boogie Cousins (@mitchelljfowler) reported from Sydney, State of New South Wales

    @hexsteph @NBN_Australia Hi. I work as an engineer at NBN. I can potentially help you get your service activated. Just have a few questions. Has everything been connected up to your new NBN provided modem?

  • KevinWessy Kevin Wesson (@KevinWessy) reported from Sydney, State of New South Wales

    @Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

  • melmuscat melissa (@melmuscat) reported from Sydney, State of New South Wales

    Are @Telstra the worst provider for @NBN_Australia ?? Asking for a friend. Second night sitting here without internet. Im a teacher. I was also out for days in December whilst at home trying to conduct parent teacher interviews. Who’s going to explain to irate parents?

  • nizarnoor Nizar Noor (@nizarnoor) reported from Sydney, State of New South Wales

    @smh @zoesam93 NBN is crap. Was supposed to be faster and cheaper than ADSL but look at where we are. What a disgrace.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @DanielBleakley A LNP Governed one.....$78+m bonuses for executives of a fckd up NBN service but $4.00 A day for the disadvantaged

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks for responding. Yes, I called them and they said it was going to be down until 15:00 today according to the information he saw on their system. My neighbor’s nbn was also down.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @BenPugsley We have relatively regular power outages. And I have to reset each time. There is a modem and a router. Power both down totally and wait a minute and start up in the correct order. NBN modem first - let it fully start, then the router. If you’ve already done that - sorry

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    Just as well we had the NBN to save thousands of lives and the Australian economy when people could stay home and work. It must have paid for itself. Waddle we do next? Inland high-speed rail through Barnaby's paddock? It'll never make a profit of course. #QT at 2 and find out

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.

  • fmulla_comms Farooq Mulla (@fmulla_comms) reported from Sydney, State of New South Wales

    At last, connected. Only took @VodafoneAU @NBN_Australia nearly 4 weeks and constant chasing. It shouldn’t have been this challenging & time consuming - clearly something not right, won’t hold my breath for apology or compensation. I’ll treat myself to some @GreysABC #andbreathe

  • rae81p Pauline Murray (@rae81p) reported from Sydney, State of New South Wales

    @FOXTEL_Help I’m experiencing massive nbn issues today. Any chance on an eta on when it will be fixed?

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @AlboMP LNP Govt & Murdoch's Trash Media, destroyed our NBN, it's overpriced, poor technology, continually drops out, hardly ever above 100mbps, really worth about 25bn at best & how much to fix, just given another $3bn+ for what

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

  • JasonUmiker Jason Umiker (@JasonUmiker) reported from Sydney, State of New South Wales

    @dougrathbone The only reason NBN is expensive is the government is saying it needs to pay the money back they’ve invested in it and building the network (they didn’t list it was an expense on the federal budget but a loan). If they just wrote down their investment NBN could lower prices (1/2)

  • AUSFestivus Andrew Best shaving yaks ... mking endorphins (@AUSFestivus) reported from Sydney, State of New South Wales

    Odd. Just got a recorded call from @NBN_Australia saying my landline service is being disconnected. I pressed 1 to speak to them about it. Call was answered by “Mark” in the NBN office. When I asked him exactly which office it was he hung up! How rude.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • richardolsen Richard Olsen (@richardolsen) reported

    @optus network status has our NBN cable as "reduced service" and "under investigation" according to their webpage for the last 24 hours. Maybe "not working" "due to Murdoch" might be more accurate?

  • jasonelk Jason Elk (@jasonelk) reported

    @TPG_Telecom our nbn has been down for about 1 hour. Any problems in eastern subs of Sydney?

  • FibreZealot Jimmy James (@FibreZealot) reported

    @TurnbullMalcolm @TMFScottP You didn’t have any problems destroying the NBN

  • Optus Optus (@Optus) reported

    @thewildc4rd Hey Sabrina, not great to hear you're having some issues with your NBN order. We submit the request to NBN for the appointment date, however, at times NBN may cancel. We'd be happy to look into this further to see what's going on, just send us a DM for more help. Geo

  • michaelneale Heterodox (@michaelneale) reported

    Cable physically down in the street, blocking the way out, but @NBN_Australia doesn’t work Sunday’s so not sure what can be done. My ISP does and are doing all they can.

  • KARABEL75631377 Abd'Ullah ASANOVSKI 🌐 🌷⚘🌷⚘🌷 (@KARABEL75631377) reported

    Look at this crap @VodafoneAU the idiots from @NBN_Australia for the 6th time in less than 6 months trying to fix the freaken NBN internet. Yesterday I had a text message saying it's been fixed, and now I just got a message that's not fixed. I'm running on 4G .@ScottMorrisonMP

  • jimmy007forsure SeekingSatoshi (@jimmy007forsure) reported

    @llc_chaos @MyLegacyKit NBN Co does service most of Australia with NBN broadband, but through a variety of delivery methods. Fibre is only one, fixed wireless and Satellite the others. I had Satellite for a while, it was ok, but bit dodgy in bad weather

  • thewildc4rd sabrina⁷ ♡ (@thewildc4rd) reported

    @optus Coming from a long time telstra customer made move to optus. We booked NBN initiation date for 1.12 and was told modem would arrive before. Modem no was a show. When I called to follow up modem was told delay and no technician was coming bc my house was NBN ready (pt1)

  • BronwenZ Bronwen Zande 🔜 yow20 (@BronwenZ) reported

    Our #nbn was down for over 12 hours ... lucky I still own physical media and we were able to watch a movie last night...lol

  • DavidDzienciol David Dzienciol (@DavidDzienciol) reported

    @Telstra you are joke. cut the service off, no notice - then u want me to pay 250$ for an NBN service - highway robbery - my aim now is to tell as many people that your call centre is a joke. your service is a joke. GET OUT now while u can