NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 11/27/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout

Community Discussion

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NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • matt_d_rat Matt Fairbrass (@matt_d_rat) reported from Sydney, State of New South Wales

    After moving to Aus, I was on an ADSL connection for 5 years and only had 1 outage during that time. I have been on NBN for less than a week and have already had two outages. This is getting silly now. @MyRepublicAU @NBN_Australia #nbnfail #nbn

  • jeromepagitz Jerome Pagitz (@jeromepagitz) reported from Sydney, State of New South Wales

    @superloopnet is there a current outage? Lost NBN FTTC here in NSW (Penrith)?

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • theURBAN_monkey matt (@theURBAN_monkey) reported from Sydney, State of New South Wales

    @iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

  • Wheezle211 Wheezle (@Wheezle211) reported from Sydney, State of New South Wales

    @NBN_Australia any updates on the HFC outage in Ryde NSW? It’s been two days now

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @kate6063714 @xskinn I used to work behind the bar in a theatre. When our IT went down (thank you Tony Abbott for the NBN), young staff asked what do we do now? “Keep serving the customers with cash, service is more important than a stuffed up stocktake, we can’t NOT serve 2000 patrons”

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    “Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?

  • MartyWhitby Martin Whitby (@MartyWhitby) reported from Sydney, State of New South Wales

    @MyRepublicAU it looks like the NBN is down in Centennial Park this morning. Any updates?

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • neerav Neerav Bhatt (@neerav) reported

    @mikejanda @NBN_Australia Sounds like a slow but sensible approach. We're taking the risky option of using NBN and then trying to quickly switch to hotspot when the HFC has an outage

  • rocco_roll Rocco (@rocco_roll) reported

    @AlboMP NBN in regional areas is slow and unreliable.

  • victa810 Dennis Robinson (@victa810) reported

    @Camelli79450301 @DanielAndrewsMP Labor have already said that they will fix our NBN. If the LNP had not trashed Labor's plan for our NBN, we would not now be needing to spend a lot of money bringing it up to scratch.

  • Camelli79450301 Camellia (@Camelli79450301) reported

    @victa810 @DanielAndrewsMP Words words words. I know the history of the NBN; I don't need it explained to me. I have a mobile, a landline and Skymuster just to have the same service as those in the city. I'm paying a lot of money for it, too.

  • RayMondeDeux Lakey Farm (@RayMondeDeux) reported

    @btckr I, and a lot of farmers, have jumped to starlink. So far a great service. NBN and comms generally in the country areas are so crap it's a joke. Tony Windsor commented that local abc lost an interview with the nat candidate because the call quality was too poor!

  • AHMEDISMAILJEE5 AHMED ISMAILJEE (@AHMEDISMAILJEE5) reported

    @RnpGupta78 I lost my landline, not sure to Telstra or NBN. They don't care, they have no regard for Invalid Seniors Pensioners. Last year Voidafone unlawfully disconnected my mobile phone. I am still waiting to Complain to TIO because they have too many, please help.

  • halil_mustafa halil mustafa (@halil_mustafa) reported

    $50billion bungled on @NBN_Australia and I'm sitting here in inner Sydney since mid March with no date for nbn outage to be fixed and @Optus wanting me to upgrade my nbn plan....which doesn't work to get a hybrid modem with 4G backup. #AusPol2022

  • BubbleNek Lenny (@BubbleNek) reported

    @NBN_Australia @NBN_Australia Can you please DM me to help identify and resolve the issue here? I've been without internet and dedicating a lot of time to this with no results.

  • auChristianV Christian Venter (@auChristianV) reported

    @telstra NBN still out since Wednesday last week . How is this possible ? Aussie Broadband here we come .. this is unacceptable customer service and zero communication to let customers know ETC

  • DavidMcElrea David McElrea (@DavidMcElrea) reported

    @mikejanda @neerav @NBN_Australia I have same issue when it rains. A significant productivity issue for our country