NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 03/04/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Katoomba.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    The nbn is down

  • LachlanB_ LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, State of New South Wales

    Help needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • dhawaldamania Dhawal Damania (@dhawaldamania) reported from Sydney, State of New South Wales

    Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

  • TommyTudehope Tommy Tudehope (@TommyTudehope) reported from Sydney, State of New South Wales

    @AGLEnergy hi there. I recently ordered an internet package along with our gas. The delivery only included the @geteero device and not the required NBN black box for HFC connection. Can you help resolve for us?

  • AmandaNonBinz no name (@AmandaNonBinz) reported from Sydney, State of New South Wales

    @ryan_racz @Stephen___Burns @SpaceX NBN compared to global partners, is already slow and out of date lol

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • OONTOO3 OONTOO (@OONTOO3) reported from Sydney, State of New South Wales

    @blue01dragonfly Last time Labor tried with NBN It never worked Cost $B Little Trot wasting money again. aa .

  • GrantOFarrell Grant O'Farrell (@GrantOFarrell) reported from Sydney, State of New South Wales

    @marklevy2gb @NBN_Australia @BelongAU What’s the hourly rate mark?? Surely there’s someone at 2GB who would look after the big dogs issues??

  • chriswilliamsnz Chris Williams (@chriswilliamsnz) reported from Sydney, State of New South Wales

    NBN is down in Paddo and it’s like going back to candles 🕯

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    *sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    Some tweet content not showing up (don't know if it is my NBN or part of the Muskageddon). Good news the advertising is showing up. And here we thought the horrid edgelord hated advertising...

  • dgaust dg (@dgaust) reported from Sydney, State of New South Wales

    @troyhunt @home_assistant @Aussie_BB You'll probably need to turn on smart queues on your UDM Pro (I think I recall you have one of these). Otherwise the NBN policer will throw a fit on uploads and you'll get horrible upload results.

  • Steph_Simmons89 Steph the sarcastic sequin (@Steph_Simmons89) reported from Sydney, State of New South Wales

    My mum broke her femur on Wed, and my brother is a non board member of the NBN. These 2 pieces of info are important because today dad -annoyed the NBN is down at home- said to my brother, “it’s a good thing our healthcare system works better than our internet” and wow savage 💀

  • leebailey11 Lee Bailey (@leebailey11) reported from Sydney, State of New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • skylxrksays SKYLXRK | @liammarsters@aus.social (@skylxrksays) reported from Sydney, State of New South Wales

    A circuit breaker got tripped that killed everything but the lights and I’ve never been happier to have my critical network infrastructure running on the light circuit, no fighting with NBN handshaking for this guy at 11:30pm 😌

  • EskayPtbp Eskay (@EskayPtbp) reported from Sydney, State of New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • LachlanB_ LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, State of New South Wales

    @Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    NBN is down again

  • thomasrice_au Thomas Rice (@thomasrice_au) reported from Sydney, State of New South Wales

    Very few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • ITegoArcana Catweazle (@ITegoArcana) reported

    @de_anarky Every time they have been in they have initiated them. NDIS, NBN, Climate Council, ARENA, etc. Every time they are out the policies are ignored or walked back by the LNP. This is because the average Australian voter is stupid so that is who they appealing to this election.

  • lemayhebert Nicolas Lemay-Hebert (@lemayhebert) reported

    @KTravouillon @NBN_Australia @BelongAU Technician never shows up, and no one can tell me what is going on. Very reassuring.

  • lemayhebert Nicolas Lemay-Hebert (@lemayhebert) reported

    @hmarston4 @NBN_Australia @BelongAU Insane. They have no answer. Literally unable to come up with any solution.

  • gotroppo69 TroppoInNQ (@gotroppo69) reported

    @phil_sec_mel @OurNewHomecoach @Paulo16348801 Whilst Abbott started it, the death knell of the NBN came from the media who flogged it relentlessly leading to a watered down solution. I barely recall the MSM providing a positive angle as to why this might be important - and we're now paying the price.

  • dion_baldy Dion (@dion_baldy) reported

    @Squiddle__ Also, nbn if not already set up will be done through nbn themselves. It’s a $300 or some **** up front fee iirc

  • CannabisFairy69 Dezza ... (@CannabisFairy69) reported

    We've had a 100Mb/40Mb NBN connection for a couple of yrs. Our ISP slowed us to 100Mb/20Mb for the same rate, saying they made no $ on our service. But wait! -> Since July we're on a "special" - 100Mb/40Mb for the same price!! (month later it's still 20Mb out - 🤔 "notional")

  • clammm_ Cam (@clammm_) reported

    We apparently have the NBN at our place in Melbourne, but the internet is so slow it struggles to load Twitter/can't handle Zoom calls. Im so baffled.

  • dantheinternut Dan van der Meer (@dantheinternut) reported

    @NBN_Australia - I’m in Gwelup, WA, and lately I’ve been experiencing continuous dropouts. It seems that when it rains, which in #perth has been regularly; the nbn connection goes with it. I’ve just posed the question to my neighbours on our community FB page & seems same issues.

  • JOK07867967 John O'Keefe (@JOK07867967) reported

    @cathywilcox1 it goes under corruption. ie bad NBN = better market for Telstra mobile. Malc looks after his own

  • DavidViczz twofirstnames (@DavidViczz) reported

    Many thanks @Telstra for the rubbish NBN service. Home learning is not working and neither is your help line.