NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Full Outage Map
E-mailProblems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at NBN
NBN is having issues since 07:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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melinda salterod
(@mysticmel3) reported
from
Sydney, State of New South Wales
@MrKRudd @AnnastaciaMP You are such an armchair critic, you failed in so many ways you are not in a position to criticise others, pink batts, nbn, the boats ffs, explain your actions on these issues and I swear I will never criticise you again
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Anthony Clark
(@AnthonyClarkAU) reported
from
Sydney, State of New South Wales
@gavinadams Problem is nbn. The whole suburb is out, no matter which provider you’re with. Daily occurrence unfortunately.
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James Fridley
(@fridley) reported
from
Sydney, State of New South Wales
@Telstra still as useless as ever. Been trying to connect to the NBN since 2019 in a Sydney CBD office, and they cancel any new NBN order without even bothering to contact us.... O_o
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sydneyguy
(@sydneyguy) reported
from
Sydney, State of New South Wales
@Telstra My nbn not working
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #kickthismobout
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
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Amanda Hogan
(@hogesonline) reported
from
Sydney, State of New South Wales
From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
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Kerry@osborne
(@Kerry83478765) reported
from
Sydney, State of New South Wales
@JohnRHewson Well the ALP decided upon the NBN a bad decision from day one and Turnbull continued the process yet again a bad decision. John may be you need another provider
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Robert Barnes CAE 🇵🇬🇦🇺
(@robertmbarnes) reported
from
Sydney, State of New South Wales
@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
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JPMasters (He/Him)
(@JPMasters) reported
from
Sydney, State of New South Wales
@JohnRHewson I live in North Ryde we have poor mobile phone coverage (all telcos) but if I have had a videoconference I had to use mobile connection and my uni kids did same for exams etc. @foxtel NBN hopeless. Trying a new retailer to see if improves.
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Brett Flower
(@ELCA_Brett) reported
from
Sydney, State of New South Wales
@NBN_Australia , I've waited for your allotted window of 8am to 12. Midday for a technician to arrive. Is this poor customer service to be expected EVERY time someone is supposed to fix our 3rd rate internet service? Only been 2 years so far...
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💧Graeme Fuller
(@FullerGraeme) reported
from
Sydney, State of New South Wales
@JohnRHewson You must know already that there is no shame in this government. Robodebt, NBN fail, Aged Care NEGLECT, Biodiversity & Extinction shame, all before starting on MDB disaster and ongoing corruption at a level never seen in Australia and an economy fallen from 3rd to 25th in OECD.
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP Plans to date: Failed NBN, Failed Murray/Darling, Sports Rorts, Carpark Rorts, Leppington Triangle Rort, Aged Care, Quarantine, Vaccine Procurement, and the doozy - Net zero “as soon as possible”. Now? “Follow the National plan!” LNP: Planning To Fail #insiders
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Pat Devery
(@patdevery125) reported
from
Sydney, State of New South Wales
LNP: planned MurrayDarling - FAIL, planned NBN - FAIL, planned quarantine - FAIL, planned vaccine acquisition - FAIL, dragged kicking and screaming to JobKeeper. Trust them on climate change? #insiders #kickthismobout
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Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Tony Thefathippy
(@TonyThefathippy) reported
from
Sydney, State of New South Wales
Hey, @NBN_Australia, your customer service is appalling. Perhaps you should contact customers *before* cancelling home visits. Don't leave it to the ISP. Rather than telling the ISP there's nothing wrong with a service that has never run properly and that we start again.../cont
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Howlett
(@the_tezt) reported
@NBN_Australia @aussiewongm Reckon it might be on Killeen St Sunshine West. Clearly by looking at the photos its accidental damage, lucky some passerby decided to scale the pole and fix it with some rope they just happened to have handy. Not the hero we deserve, but the hero we need right now 🙄
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AWildEzzy
(@AWildEzzy) reported
@ElleBelleChan @NBN_Australia that sucks.. nuuu. hopefully thats the last bad news of 2020
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Mark Sommerville
(@SommervilleMark) reported
@Telstra I told these bastards I'd pay them in full on a certain date. I don't was only 1 month behind, been with them 20months. They disconnected my nbn and phone the day before I said I'd pay. Just in time for Xmas. Telstra are low life scum. I swore I'd never use them again. Aassholes
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Agilan palani
(@AgilPal) reported
Hello Sydney folks, I was surprised to know from #Optus that it takes minimum 5 internet dropouts in a day to engage #NBN to fix the annoying intermittent internet dropout issue, I'm facing this whole month of Dec '20.
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Nat Hof
(@heyhof) reported
@Telstra our nbn continues to drop out every 3-5 minutes but when we call we get told that they will log a ticket and monitor it but nothing changes!!! Why are we paying for a premium service when we are getting NO service?!?
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Just Me
(@JustMediocreMe) reported
@Adam_Creighton WTF!!?? I’ve never worked so hard in my life. Add into that the social isolation plus the crap NBN the #LNPCrimeFamily rolled out limiting my data speeds as well as the fact that I feel like I’m at work ALL the time. If this is a holiday then send me back to work #fakenews
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Descry 🇦🇺 // Twitch: DescryAU
(@descry) reported
@ScotsmanGrumpy Yeah pretty unusual, more likely that it's NBN being **** again. Came back up but still really unstable now.
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aeth!
(@aethgod) reported
@Optus @NBN_Australia hurry up and fix this I’m not waiting until the 7th for a technician to come out. Pretty much the whole street has been down for 3 days.
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Professor West Wing Fried Chicken Shack
(@garystark) reported
And there goes the @NBN_Australia. Down for the count. What a totally screwed up year this has been.
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Grumpy Scotsman
(@ScotsmanGrumpy) reported
@descry Can honestly say I’ve never had any problems with Aussie BB mate. At least nothing that couldn’t be sorted with turning off the nbn box and my router for a minute.