NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The latest reports from users having issues in Katoomba come from postal codes 2780.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 01/16/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Katoomba.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Total Blackout
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....

  • buszwack jg (@buszwack) reported from Sydney, State of New South Wales

    @TurnbullMalcolm @JulieBishopMP can’t read your message my nbn is sooo slow

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra And down again just now. Outage page blames nbn again...

  • radicalseven2 Rebecca Davies AO (@radicalseven2) reported from Sydney, State of New South Wales

    Good discussion on @ABCthedrum @MingYLong about @NBN_Australia . Initial installation at my place in December 18, but signal no good, so they come back week after next. Not confident and costing more....

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    My wife got an email about a planned outage due to NBN work on the 27th of Feb. She's not listed on the account, and I didn't get the same email.

  • catiger1 Cath~erine (@catiger1) reported from Sydney, State of New South Wales

    @ScottMorrisonMP You’ve also invested over $50b in the NBN of which my taxes helped fund and yet you service my street and leave me without it. I’ve written to your Minister and still *crickets* Not good enough

  • Singh02017 Anil Singh (@Singh02017) reported from Sydney, State of New South Wales

    Have received 2 calls today on my landline. An automated message saying, call is from National Broadband Network & to press 1 to talk to a technician or Internet will be disconnected! The number to call (03)7689-4456. Assume it is a scam! @NBN_Australia @charlietech @nswpolice

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.

  • GeorgeNewhouse Prof George Newhouse (@GeorgeNewhouse) reported from Sydney, State of New South Wales

    @michellegrattan I have had two appointments where @NBN_Australia never turned up. They are hopeless and rude. They Never call to reschedule and they never apologise.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN

  • LJPatton The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @PeterCastieau @mrjoeaston @chriskkenny @MrKRudd @TurnbullMalcolm Yet, the #NBN remains the most important piece of national infrastructure, which is why we need a bipartisan plan to fix the bloody thing ASAP. #BetterBroadband

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • SensibleUnderp1 Sensible Underpants (@SensibleUnderp1) reported from Sydney, State of New South Wales

    It's on track to deliver NBN over copper. A totally substandard solution that will have enormous implications for the digital economy. Another LNP ***********.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • MitchOates Mitch oates (@MitchOates) reported from Sydney, State of New South Wales

    @TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • leah_is_lux 💎Leah Lux💎 (@leah_is_lux) reported

    @NBN_Australia Problem resolved in a flash - Isn’t it amazing the prompt resolution that comes from the online voice

  • DamonJacobs Damon Jacobs (@DamonJacobs) reported

    @isislovecruft @Asher_Wolf Lucky for us the NBN Co have though ahead for us by not delivering Internet speeds that require this. So spare a thought for those poor individuals in the US with gigabit internet speeds that need ethernet and dongle for their MacBooks to utilise that speed.

  • FGecolarge FG (@FGecolarge) reported

    @Telstra Thanks For checking in - it is back now & seemingly faster........ both NBN & mobile backup went out yesterday. Mobile backup came back on mid-day maybe - NBN was out till sometime last night late. Yesterday there was no statement on the Telstra website of a system outage? 1/2

  • psg_au Peter (@psg_au) reported

    @NBN_Australia The Government is committed to completing the network and ensuring that all Australians have access to very fast broadband as soon as possible, at affordable prices, and at least cost to taxpayers.

  • Salsnifer Stephanie Linn (@Salsnifer) reported

    Don’t be fooled by @Telstra claim that their smart modem offers uninterrupted internet when the @NBN_Australia Is down. 4 weeks no internet, no @Foxtel. 4 techs have been, 1 complaint to the ombudsman and +++ promises from complaints with 0 calls or resolution.

  • drobert2 David Roberts (@drobert2) reported

    @exetel @networkoutage Outage in Brisbane, Moorooka NBN..Any update?

  • madivad Dave Matthews (@madivad) reported

    @NBN_Australia My enquires lead to a dead end. Your website said there were no issues in my area. Your contact said speak to my ISP. My ISP couldn’t give me anything except you’ll come and have a look in 5 days. It’s fixed now, local businesses would thank you, if you fronted and were honest.

  • psg_au Peter (@psg_au) reported

    @NBN_Australia NOT Fit for purpose... Australia was better off with the old internet model... At least Telstra & Optus could provide Cable... Even ADSL was more reliable and in many cases FASTER then this crap called NBN. WASTE or TAXPAYER's money....

  • _Little_Monsta MX UNIVERSITY 2021 (@_Little_Monsta) reported

    @NBN_Australia It's a bit late now Jo... and how am I supposed to check anything when it's Sat evening... and I don't have internet? 😑 I bought tickets to an online LIVE concert with my favourite group and I missed almost an hour of it because of the network

  • Doug_Johns Doug Johns (@Doug_Johns) reported

    (no spoilers) So, ‘watched’ the last WandaVision today. You know, the last episode of the season. As it got to (what I presume is going to be) the ‘teary bit’, just before they leave the bedroom, NBN in our area had an outage. Right in the middle of the scene. ****, ****, ****!