NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Katoomba come from postal codes 2780.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 01/19/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Katoomba.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • GeorgeNewhouse Prof George Newhouse (@GeorgeNewhouse) reported from Sydney, State of New South Wales

    Thanks @jthomasreporter and @NBN_Australia for resolving our NBN connection issue.

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    hey @NBN_Australia your blokes tore up my landline, promised it would be ok by the end of the day (and it isn't). Seems a bit rich to ask @telstra to fix it.

  • snes___ Sarah (@snes___) reported from Sydney, State of New South Wales

    Why is NBN so shit!!!

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    My wife got an email about a planned outage due to NBN work on the 27th of Feb. She's not listed on the account, and I didn't get the same email.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • SensibleUnderp1 Sensible Underpants (@SensibleUnderp1) reported from Sydney, State of New South Wales

    It's on track to deliver NBN over copper. A totally substandard solution that will have enormous implications for the digital economy. Another LNP ***********.

  • buszwack jg (@buszwack) reported from Sydney, State of New South Wales

    @TurnbullMalcolm @JulieBishopMP can’t read your message my nbn is sooo slow

  • buszwack jg (@buszwack) reported from Sydney, State of New South Wales

    @yasandisaac @alexbhturnbull Apple never falls far from the tree,one long post bemoaning the nbn & the criminal waste it was would do

  • GeorgeNewhouse Prof George Newhouse (@GeorgeNewhouse) reported from Sydney, State of New South Wales

    @michellegrattan I have had two appointments where @NBN_Australia never turned up. They are hopeless and rude. They Never call to reschedule and they never apologise.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.

  • catiger1 Cath~erine (@catiger1) reported from Sydney, State of New South Wales

    @ScottMorrisonMP You’ve also invested over $50b in the NBN of which my taxes helped fund and yet you service my street and leave me without it. I’ve written to your Minister and still *crickets* Not good enough

  • MitchOates Mitch oates (@MitchOates) reported from Sydney, State of New South Wales

    @TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too

  • HughJimBissel Hugh Jim Bissel (@HughJimBissel) reported from Sydney, State of New South Wales

    @smh @latikambourke Given the complete cluster **** of an NBN presided over by @TurnbullMalcolm, Britain would do well to ignore him completely.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra And down again just now. Outage page blames nbn again...

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.

  • deniseshrivell Denise Shrivell (@deniseshrivell) reported from Sydney, State of New South Wales

    @TatteredRemnant @RNBreakfast @frankelly08 Incredible to me - as they showed no shyness in dampening down their #nbn coverage prior to the 2013 election based on an incoming Lib Govt. Why not the same for the strong possibility of a Labor Govt.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • tanharrison Tanyia Harrison (@tanharrison) reported

    @GrogsGamut @Telstra We dumped them this week after weeks of going round and round in there god awful message service trying to get our NBN fixed.

  • GlennHampson Glenn Hampson (@GlennHampson) reported

    My NBN has been borked since the weekend.Apparently trying to remotely fix it as a first port of call.Have swapped out cords from my NBN box with spares as well as my modem and still screwed.Good ol FTTC rubbish.

  • RhaineWolf RhaineWolf (@RhaineWolf) reported

    @NBN_Australia Issue either.

  • wendrose21 wen615 (@wendrose21) reported

    @Telstra Can you please tell me why after 3 days and no communication we still have no home internet-we live in Bellevue Hill NSW. Online says no outages but that’s not the case? I’m tired of your NBN issues and no one to speak to about it.

  • kaffando Completely over it. (@kaffando) reported

    Is Twitter really slow or is it my crap @NBN_Australia connection?

  • galumay Ricky🏄🏼‍♂️ (@galumay) reported

    @dj_blight @GrogsGamut @Telstra I have had clients with a service fault on their NBN and unable to get a service assurance ticket raised after 2 months! For something it takes me 5 minutes to fix. I tell anyone with an NBN fault to just sign up with another provider - quicker to get it fixed by them!!

  • Corns1945 SDW (@Corns1945) reported

    @Telstra I need help connecting our nbn!!! I’m now left without an internet service after following the instructions! I can’t phone & talk to a human so this makes it even more frustrating! Your online app support is no help either!! Why make everything so difficult 😣

  • teqnomad teq nomad (@teqnomad) reported

    @NBN_Australia Only 1 of the 7 NBN outages was planned out of business hours. None justified their timing or duration. None managed the experience with alerts when service resumed. So I disagree.

  • LangGang15 jack lang🇦🇺 (@LangGang15) reported

    I can't wait to go to centerlink and explain to them that i have to extend my study by another semester because the ******* NBN on my street regularly crashes every 2 minutes and so I couldn't learn jack **** because I couldn't access my class content

  • hoser_meier Christian Meier (@hoser_meier) reported

    @Telstra (phone rep) doesn't mention any call out fees at time of booking, and then the text confirmation says I approved it? Nice try, cancelled. Not an internal household IT issue, it's an @NBN_Australia fault. Pay for independent technical advice people, don't get screwed over