NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Katoomba come from postal codes 2780.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 02/04/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Katoomba.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    @ajpalm Nearly all the users I support are on the NBN and across all the fixed technology types. A few were on ADSL and we’ve moved them across to NBN. HFC has some known issues that need fixing but that’s an organisational problem not a problem with the technology.

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @gabriellecj The technical explication is because the NBN is shit.

  • Nick_Billingham Nick Billingham (@Nick_Billingham) reported from Sydney, State of New South Wales

    @playswithf1re @NBN_Australia What an absolute joke of a network

  • ImogenWrites IMO-ten Joe (@ImogenWrites) reported from Sydney, State of New South Wales

    Sorry folks, the NBN has failed me once again and the internet is down. More AC later.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    I really would like one day where the NBN does not have an outage

  • thepatrick Patrick Quinn-Graham 🏳️‍🌈 (@thepatrick) reported from Sydney, State of New South Wales

    Oh good. Yet another 9 hour outage window for “scheduled maintenance” where the notification arrives after the internet has already gone down. Sure would be nice if @NBN_Australia didn’t do maintenance during the hours most people work.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    He is correct. NBN was broken the day it was conceived.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Trouble is with this #NBN SHITTING ITSELF constantly. My daughter relies on it for her Animation work. Having to use her phone as a hotspot is costly and slow. And they want more to work from home. Bet it's going real well... Not.

  • ConZ0503 ConZ (@ConZ0503) reported from Sydney, State of New South Wales

    @Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    What gets me about the #NBN is they are totally unaccountable for any problems. Always the service provider. And if you get a Tech to call they are incompetent and do nothing. I will go to the node, and are never seen again. Well done LNP you have done well in screwing the place.

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    No response about #NBN Being down yet. 8 30pm it fell over. Not been sighted since then.

  • jayohaychen john foster (@jayohaychen) reported from Sydney, State of New South Wales

    Hey @NBN_Australia I hope no one removes your internet connection today without letting you know in advance. That would really be unfortunate. A 9.5 hr outage on a Friday would kill productivity.

  • Nick_Billingham Nick Billingham (@Nick_Billingham) reported from Sydney, State of New South Wales

    @NBN_Australia Well. I have a 50mb fiber to node connection via commander and I can’t do effective video and screen sharing Webex conferences with my customers. Tell me why and fix it would make me happy

  • hitinman Just Davo (@hitinman) reported from Sydney, State of New South Wales

    Well we had #NBN For all of 5hrs and 20mins today after a 24hour drop out. Losing count on service disruptions now. Provider cannot or will not resolve with #NBN #Aussiebroadband.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

  • thepatrick Patrick Quinn-Graham 🏳️‍🌈 (@thepatrick) reported from Sydney, State of New South Wales

    Not sure if Aussie Broadband or NBN don’t understand what scheduled means, but my definition is that 10 minutes after an outage begins is definitely too late to call it scheduled.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NBN_Australia I think I will skip this cycle, thanks anyway. I am done trying to help.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @prkaye @NBN_Australia That is "we are ignoring your question in the hope you go away. I can't wait to check with Telstra again to find them say "no, NBN paid us $11b for all the infra, it's their problem."

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • khudaifaujdaar Ash (@khudaifaujdaar) reported

    @Optus any idea if there is an outage we in 2165. No nbn Internet and your online info suggests there is no outage.

  • alykesandra Alexandra (@alykesandra) reported

    @Telstra Thank you. Haven’t got fault no. Found info on my Telstra app + ringing call centre. Was told via phone would be 18/2 but Telstra app says 23/2. Have no mobile reception (ever). Live 5km from town. 6yrs of bad comms. No NBN, bad ADSL & no mobile. Pay $300/mth for nothing.😫

  • Optus Optus (@Optus) reported

    @gorstenbortst I've taken a look at our internal systems & can see no current faults impacting the NBN in your area, Dave. It looks like our Network Status page is showing a previous fault which isn't active. I'd like to investigate this further, please DM us your address. Sarah

  • Hotash1 Hotash (@Hotash1) reported

    @RosalesPete @Optus We are in 4115 aswell and been out since last night. Been on and off the phone all morning trying to fix. The tech said he has several cases in our area all showing the same issue. It's a dns issues between optus and Nbn co

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Alice Springs, Northern Territory

    There’s Optus internet outages across the country it seems, my internet is out here, Brisbane has had some. Anyone else across Australia had problems with their Optus related internet whether NBN or ADSL? Even my Optus mobile phone internet is spotty.

  • CullenDenise Denise Cullen (@CullenDenise) reported

    Day 1: Tuesday, 8pm. The internet goes down. @Internode @NBN_Australia #nbnfail

  • down7own7 downtown7 (@down7own7) reported

    My ISP @TPG_Telecom have been generally responsive and helpful, but little they can do with the **** product provided by @NBN_Australia

  • davidgillmore3 david gillmore (@davidgillmore3) reported

    @Turdface70 using NBN and aussie broadband just as bad

  • ThatAngMoh AngMoh. (@ThatAngMoh) reported

    @exotiqxoxo We basically have the first rollout of NBN, which is FTTP as far as i’m aware, but it’s so garbage at times…

  • dazed_wandering Ryan J (@dazed_wandering) reported

    @FOXTEL_Help internet light flashing red on nbn hub. Modem issue or foxtel issue