NBN outages and service status in Katoomba, New South Wales

Problems in the last 24 hours in Katoomba, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus Help (@optus_help) reported 11 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  Arron (@Arronkt) reported 11 minutes ago

  @robb_j_m I was that happy with the FTTN NBN I had I went with Starlink when it was available in my area in November 2021. I know I can now get FTTP , but I put up with an ordinary service for for a long time and can’t be bothered changing.

• 
  rompa82 (@rompastompa82) reported 17 minutes ago

  @colonelhogans Where were you when Murdoch donates to the major parties to buy things that help him.. look at the nbn fiasco ended up costing Australians billions but they did as he wished..

• 
  Scott 🇬🇧🇦🇺🇺🇦 (@skinthent) reported 20 minutes ago

  @ruicharadrius If your wifi is bad, get a different AP. It is exactly the same wifi standards used globally. Or do you mean your internet connection? That isn't wifi. I have FTTP NBN. It works fine.

• 
  nigel (@nigel15026948) reported 21 minutes ago

  @news_australian None stuffed NBN. Many farmers still have very little service, look at how much snowy 2 has and is continuing to cost.

• 
  💧Marilyn (@Marilynrules1) reported 22 minutes ago

  @TolsonKiefer @stevehearne7 @arbsmichael According to AI: The Australian Government has poured a total of approximately $35 billion into the National Broadband Network (NBN) through equity investments and capital injections.

• 
  rustikalfox 🌿 (@kaijuergs) reported 22 minutes ago

  wasn't notified of the @NBN_Australia planned outage today and just spent the last 30 minutes thinking wtf wrong with this thing 💀

• 
  ADAMan 🧫🧠 (@hoskyidiots) reported 26 minutes ago

  @craigkellyAFEE @Sauronlordking Free internet would be cheaper than FTA TV FTA TV (FY2025-26) Total estimated annual government expenditure/support on all FTA TV A$1.64 billion NBN Financial year 2025, ended 30 June 2025), NBN Co’s total operating expenses were approximately A$1.6 billion.

• 
  Leo Puglisi (@Leo_Puglisi6) reported 28 minutes ago

  Unfortunately @6NewsAU won’t have live by-election coverage tonight (NBN issue) but this is a great thread for Farrer We will have reporting later in the night once results have been reported!

• 
  Lyndsey Jackson (@ok_lyndsey) reported 28 minutes ago

  @NationalFarmers @NBN_Australia @AlboMP Guess how much we spent on the ten base stations on the ground? An eye watering amount that is symptomatic of the grift that went into the building of the network. We *should* have an inquiry. We probably won't bother though.