NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 03/31/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • Isaac_IWF Isaac (@Isaac_IWF) reported from Sydney, State of New South Wales

    @Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @kate6063714 @xskinn I used to work behind the bar in a theatre. When our IT went down (thank you Tony Abbott for the NBN), young staff asked what do we do now? “Keep serving the customers with cash, service is more important than a stuffed up stocktake, we can’t NOT serve 2000 patrons”

  • MartyWhitby Martin Whitby (@MartyWhitby) reported from Sydney, State of New South Wales

    @MyRepublicAU it looks like the NBN is down in Centennial Park this morning. Any updates?

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫

  • APACloud Andy ☁️ (@APACloud) reported from Sydney, State of New South Wales

    @NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • Wheezle211 Wheezle (@Wheezle211) reported from Sydney, State of New South Wales

    @NBN_Australia any updates on the HFC outage in Ryde NSW? It’s been two days now

  • matt_d_rat Matt Fairbrass (@matt_d_rat) reported from Sydney, State of New South Wales

    After moving to Aus, I was on an ADSL connection for 5 years and only had 1 outage during that time. I have been on NBN for less than a week and have already had two outages. This is getting silly now. @MyRepublicAU @NBN_Australia #nbnfail #nbn

  • jeromepagitz Jerome Pagitz (@jeromepagitz) reported from Sydney, State of New South Wales

    @superloopnet is there a current outage? Lost NBN FTTC here in NSW (Penrith)?

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • asghari1370 As1370 (@asghari1370) reported

    @LBank_Exchange We,holders and supporters of BabyDoge,have the right to protest against the lack of transparency of team’s programs,the incompleteness of last year's roadmap & the excessive automatic sales,which have reduced price.We will not support until demands are met. @BabyDogeCoin .nbn

  • jc2042 jc2042 (@jc2042) reported

    @MRowlandMP There'd be huge benefit if NBN staff talked to each other (4 visits to identify problem already fixed) untold txt msgs to arrange, confirm & advise attendance at appointments, then turn up early/late, numerous follow up texts & calls to assess satisfaction! & time off work for me

  • DrMukeshH Mukesh Haikerwal (@DrMukeshH) reported from Melbourne, State of Victoria

    @RadioNational @PatsKarvelas @Mark_Butler_MP Good questions from PK. #DigitalDivide Patients no #NBN No devices. Nuts. COVID not over. Poor settings. No narrative

  • cj_in_aus CJ (@cj_in_aus) reported

    @Telstra my NBN discount is expiring, but I can get cheaper NBN as a new Telstra customer. Call centre could do nothing. Shame I have to leave Telstra after 25 years 😢

  • RoenDavis 💧Roen Lloyd Davis (@RoenDavis) reported

    @iiNet our home FTTC promising an average 40 meg down has done barely better than an average of 12 meg down since we got NBN 2.5 years ago. Yesterday morning @ 1.2 meg, I rang to complain. Tech got 52 meg down but by last night back to 1.2 meg. How do we fix it? Change provider?

  • LuciusPaisley Lucius Paisley (@LuciusPaisley) reported

    Internet provider finally sends the email I was waiting for - we cannot connect you to the NBN at this time, and just to **** you around further we're not going to let you have wireless either. So I went to the source. She was doing so well, too...

  • SnicksBC Snicks (@SnicksBC) reported

    @JoeSmit05465144 @radswan1 @AMGdriver01 Oh and the NBN was built with public money. As was our phone and electricity network.

  • philkernick Phil Kernick (@philkernick) reported

    @decryption Every time I see things like this I go an have a quiet cry about my 32/8 FTTN service. It's another case of @NBN_Australia giving more to the haves, while completely ignoring the have-nots.

  • philkernick Phil Kernick (@philkernick) reported

    @decryption @NBN_Australia It's an utter joke. They are not now, nor have they ever, focussed on those areas with bad connections. They focus on those areas with deep pockets to maximise ARPU.

  • TycoonGT Craig (@TycoonGT) reported

    @NBN_Australia Waited so long.... for some sort of solution... NBN FTTP... 5G... Starlink .... one finally became available.... @SpaceXStarlink.... You're losing more and more people to Starlink every day..... Hoping the next announcement includes Dalby or I'll be disconnecting @NBN_Australia