NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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| Internet | ||
| Internet | ||
| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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Jenna Price
(@JennaPrice) reported
from
Sydney, State of New South Wales
I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN
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Prof George Newhouse
(@GeorgeNewhouse) reported
from
Sydney, State of New South Wales
@michellegrattan I have had two appointments where @NBN_Australia never turned up. They are hopeless and rude. They Never call to reschedule and they never apologise.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.
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The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@phil4change @R_Chirgwin @Pollytics If they ever do sell the #NBN we will create a massive “digital divide”. A non-government owner would cherry pick profitable areas and ignore the rest. People in the bush would be more buggered than they are now. We only had a universal telephone service because the PMG built it!
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Kane is Able
(@Kaneosaurus) reported
from
Sydney, State of New South Wales
This question from the 4 pixels I saw on screen is right, the Coalition NBN sucks #QandA
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@margokingston1 @tagwacheOz Part of the way to fix it & move forward, hope it's $20bn writedown, we are sure going to need it, to fix LNP's destruction of the NBN
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Annie Martin AM
(@MartinAnne139) reported
from
Sydney, State of New South Wales
@Floatdownriver My elderly neighbor had a dreadful experience with being forced into having the NBN to keep her landline. Pretty useless when there is an outage and she has no access for 2 weeks. As a matter of safety she now has a mobile.
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Anil Singh
(@Singh02017) reported
from
Sydney, State of New South Wales
Have received 2 calls today on my landline. An automated message saying, call is from National Broadband Network & to press 1 to talk to a technician or Internet will be disconnected! The number to call (03)7689-4456. Assume it is a scam! @NBN_Australia @charlietech @nswpolice
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Sean
(@seanmag) reported
from
Sydney, State of New South Wales
@n2coza @iiNet Please help. After 13 loyal years I am having the worst customer experience ever. Beyond belief. Despite 22 calls this week, hours on the phone (2hr wait) and failed call backs still no NBN. Been going since December. Help! Invoice 107697267
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The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@PeterCastieau @mrjoeaston @chriskkenny @MrKRudd @TurnbullMalcolm Yet, the #NBN remains the most important piece of national infrastructure, which is why we need a bipartisan plan to fix the bloody thing ASAP. #BetterBroadband
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra And down again just now. Outage page blames nbn again...
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Carrington Brigham
(@DigitalMediaBoy) reported
from
Sydney, State of New South Wales
Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.
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Sensible Underpants
(@SensibleUnderp1) reported
from
Sydney, State of New South Wales
It's on track to deliver NBN over copper. A totally substandard solution that will have enormous implications for the digital economy. Another LNP ***********.
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Denise Shrivell
(@deniseshrivell) reported
from
Sydney, State of New South Wales
Scoop 😡 Yet another example where media failed to hold a bad Govt - with a policy against the public interest - to account. The impacts of Australia’s sub-standard internet are profound #auspol #nbn
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Rebecca Davies AO
(@radicalseven2) reported
from
Sydney, State of New South Wales
Good discussion on @ABCthedrum @MingYLong about @NBN_Australia . Initial installation at my place in December 18, but signal no good, so they come back week after next. Not confident and costing more....
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra_Outages @Telstra Complete waste of my time. No cable since last Thursday. Check hourly on outages page for update complain on Twitter no updates I call ma’am there is no outage at your address put on HOLD the NBN technicians are all in Townsville. WTF 😳
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....
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The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@PeterCastieau @mrjoeaston @chriskkenny @MrKRudd @TurnbullMalcolm Yet, the #NBN remains the most important piece of national infrastructure, which is why we need a bipartisan plan to fix the the bloody thing ASAP. #BetterBroadband
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Ruys AMIEAust
(@RonRuys2) reported
@Trisha_is_Back @camerondickqld NBN we spend billions on fibre network so I can get same 7mb/s I had on ADSL Just less reliable But someone made money from that plan
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Sean
(@TonkaTruckArgo) reported
Hey! @NBN_Australia don't want to take you away from the lego team building meetings and parties, but can you kinda just get on with building the network? I.e Gunning NSW still relying in on satellite, can't even get adsl from @Telstra
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BenMiles
(@benjmiles) reported
@Aussie_BB Hi Lizzie. I did that and an NBN ... I can't call them engineers as that would be an insult to engineers was supposed to come out yesterday to fix the damage the engineer that came out on Monday caused. Looks like they balled it up. No surprises there.
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BenMiles
(@benjmiles) reported
@Aussie_BB Hi Lizzie. I did that and an NBN ... I can't call them engineers as that would be an insult to engineers was supposed to come out yesterday to fix the damage the engineer that came out on Monday caused. Looks like they screwed it up. No surprises there.
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Joanna Mendelssohn
(@oldlillipilli) reported
@GreenJ @Telstra @NBN_Australia I had the same problem – until I dumped Telstra
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Clint Carey
(@ClintCarey) reported
@Telstra trying to get support with my NBN being down.. after running the automated diagnostics and sitting in wait for hours still cant get consistent replies from tech support
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big frog from runescape
(@tubapocalypse) reported
@raikrul Great about the speed, and hopefully it doesn't come to that and NBN can sort their **** out. So frustrating!!
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BenMiles
(@benjmiles) reported
@NBN_Australia Hahaha!! It has zero to do with my in-home installation but good on you for shirking responsibility, yet again. Your 'engineer' screwed up, as always, so now another one has to come out to 'fix' the issue. How much tax payer money does each of these appointments cost?
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Trisha_is_back
(@Trisha_is_Back) reported
@NBN_Australia I've been dealing with Telstra via DMs on Twitter because I had so much trouble with the calls I made last night
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MARTY🧣
(@martyps) reported
@Balkanite87 Honestly I think it’s just my area having poor NBN. How much do you pay there?