NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 11/23/2025 20:55

November 23: Problems at NBN

NBN is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • JohnLutge John Lutge (@JohnLutge) reported from Sydney, State of New South Wales

    @NickRossTech @MarkSzili @CorruptNSW @NBN_Australia All it will take to bury the NBN is a pricing decision by the 5G network owners that will make it attractive to home users in urban areas. At Min 10X the speed of that fetid pile of shit known as the NBN, it would be an attractive proposition.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @reubenfarrelly @NBN_Australia I have also been reporting this to NBN since January. Finally got some traction on it this week (in that they acknowledged it with a ticket number and a phone call). My own property has issues too - they called about my poor aerial install and told me my lead-in is underground.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @marcuskelson @AussiemacJ @Telstra Took us 147days to get a existing service connected & now half the download speed for what we pay........but the real problem is the LNP Government that destroyed our NBN 👎🏽👎🏾👎🏿💩🤡💩💸💸

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @NBN_Australia I am not having trouble. Your systems are clearly broken if that situation can be marked as fixed.

  • katiewebb katiewebb (@katiewebb) reported from Sydney, State of New South Wales

    1/2 It should be illegal for @Telstra to force a customer (me) to connect to the NBN when other internet options at this address are available (ADSL, cable). It should be doubly illegal, when they can’t even provide NBN because even though I’m “NBN Ready” (its connected to the

  • fictillius 🦠 Evan (@fictillius) reported from Sydney, State of New South Wales

    @NewtonMark It’ll help them with the purchase of the NBN.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    NBN techs were at the end of my street but they have gone. Internet still down

  • LucaConfa80 Luca Confalonieri (@LucaConfa80) reported from Sydney, State of New South Wales

    @Telstra Thanx for the reply but been through those steps multiple times with no avail. Already lodged two complaints, spend hours on phone, got an NBN technician here... But still no solution. Extremely disappointed

  • SMHFConvoy I'll be letting my hair grow out (@SMHFConvoy) reported from Sydney, State of New South Wales

    If being knifed by Morrison wasn't bad enough history is only going to ever remember Malcolm for deliberately ******* up the NBN. 🤣🤣🤣

  • jshieldsphoto J Man (@jshieldsphoto) reported from Sydney, State of New South Wales

    Nbn tech is here, having a right old prick of a time. 80/6 isn’t a 100/40 plan however. Fix it!

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @CGK700 @TimgGilbert If you get a one - plug it into the LAN port of the router - set up the mesh network. You won’t need the WIFI from the NBN router so best to turn that off if you can. The mesh network can handle everything.

  • kellilgray Kelli Gray (@kellilgray) reported from Sydney, State of New South Wales

    @Telstra Im in Mosman and have a red light on T modern and NBN box flashing online light. I’ve tried power resets. No outages or problems when search my address. Please advise. Thanks.

  • TheMikeOD Michael O'Donnell (@TheMikeOD) reported from Sydney, State of New South Wales

    A full NBN outage while working from home is really not ideal

  • LucaAndolfo Luca Andolfo (@LucaAndolfo) reported from Sydney, State of New South Wales

    @Telstra I can’t reach out your customer service. I ordered the NBN package for a commercial use, Ordered 2 weeks ago!!! We urgently need someone to contact us!!!! Shocking

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @iPilko @bigjsl @NBN_Australia A contractor actually showed up, but said it isn't something he could fix, but he was having it assigned to a different team. Callout for him, his offsider and their truck was several hundred dollars (a high single-digit number of hundreds).

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @LesStonehouse Absobloodylutely not.....welcome it.....it's better than our crap NBN

  • maznar Maree Nardone 🧘🏻‍♂️ (@maznar) reported from Sydney, State of New South Wales

    I wonder if @TurnbullMalcolm will talk about in his memoirs how He thought Australians don't want fast speed internet. Working from home is an absolute disaster with slow NBN #novision #couldhavedonebetter

  • ProfTimStephens Tim Stephens (@ProfTimStephens) reported from Sydney, State of New South Wales

    @MargotSaville Ha! Legal Insts was my best subject at law school (I topped it). It was a bit down hill after that. Like the NBN.

  • simon300376 Simon H (@simon300376) reported from Sydney, State of New South Wales

    @TPG_Telecom @NBN_Australia Was booked for technician to attend today between 8-12 today and a NO SHOW. No call, email or txt to explain. The usual poor performance.

  • cookieboyadam Adam Reid (@cookieboyadam) reported from Sydney, State of New South Wales

    Guess whose NBN is down

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • g890306y y0710890306g (@g890306y) reported

    @Telstra @NBN_Australia I have DM you the details. Weather is also good, there should be no reason why the appt got cancelled while I still have issues with internet, second week and still counting!

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    @g890306y Good morning. As mentioned, all appointments are booked and managed by your provider and their own internal nbn support team. Unfortunately, as the wholesaler, we cannot assist with appointments and encourage you to liaise with your provider for clarification. 1/2

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • DarrylMason Darryl Mason (@DarrylMason) reported

    @nickbonyhady Not pirating, but pulled the classic DVD collection out of storage after discovering dozens of old favourites are only 'Rent or Buy' including 60 year old movies. Plus, NBN is garbage and shuts off everytime it begins to rain. Every single time.

  • DieterJansen7 Dieter Jansen (@DieterJansen7) reported

    @ama_vice Like many older vulnerable patients I am well set up at home for video consults but not one GP or Specialist has been willing/able to set one up even when asked directly. I'm in suburban Adelaide so no NBN problems beyond the normal. We need to stop stereotyping the elderly.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    My servers go down and up 🆙 I feel amazing #amaySIM #esim how the heck does anyone have internet in @australia at all @Melbourne what the actual F can we get some 5G or 4 or 3 or even just a working NBN?! Thanks. A lot.

  • carmo47 Jack Carmody (@carmo47) reported

    @CasFarmerCD We were getting 75 down and 20 up on a dual NBN system. But latency around 650 which killed any of our cloud applications.

  • meadea amanda meade (@meadea) reported

    @Telstra My internet dropped out on Friday. On Saturday I contacted Telstra Silver Support through the app. Hours of texts later they said it was disconnected by mistake. 🤔 Now waiting for a “new order” of the NBN. I need to speak to someone who knows what is going on. Please.

  • miss_inputs Megan 🐈 (@miss_inputs) reported

    I did search around Twitter for "NBN technician" to see if people are tweeting about what this apparent appointment actually involves. Seems a _lot_ of people have them just not show up, or fail to do anything. So that's good for my anxiety.

  • greenmitty GreenMitty 🌳 (@greenmitty) reported

    1/4 I recently made a complaint to the Ombudsman about @Telstra re my appallingly slow mobile internet speeds. I live in a rural area with no nbn or other decent internet options. After 'investigating' Telstra stated there is nothing wrong with our tower or signal. I explained