NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The latest reports from users having issues in Katoomba come from postal codes 2780.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 01/18/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Katoomba.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • dianainoz2 Diana (@dianainoz2) reported from Sydney, State of New South Wales

    @slsandpet Before we were forced to transfer to NBN we were getting 110 down, 10 up. After switch over (and much complaining) I was getting 90 down, 30 up. Currently getting 40 down 30 up. Not acceptable really (and I’m paying the same).

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    “Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough

  • MartyWhitby Martin Whitby (@MartyWhitby) reported from Sydney, State of New South Wales

    @MyRepublicAU it looks like the NBN is down in Centennial Park this morning. Any updates?

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    @Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠

  • matt_d_rat Matt Fairbrass (@matt_d_rat) reported from Sydney, State of New South Wales

    After moving to Aus, I was on an ADSL connection for 5 years and only had 1 outage during that time. I have been on NBN for less than a week and have already had two outages. This is getting silly now. @MyRepublicAU @NBN_Australia #nbnfail #nbn

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • Wheezle211 Wheezle (@Wheezle211) reported from Sydney, State of New South Wales

    @NBN_Australia any updates on the HFC outage in Ryde NSW? It’s been two days now

  • theURBAN_monkey matt (@theURBAN_monkey) reported from Sydney, State of New South Wales

    @iiNet What invoice or reference number?? I have entered my address on NBN status page and it confirms outage. Im asking YOU my “provider” how much longer. I’m in Elizabeth Bay 2011

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @EddyJokovich @abc730 ABC might be under directives from LNP especially when LNP is under fire so smokescreen the bad news! Today’s news - NBN, Fletcher again on land purchase and then Teague. 7.30 report was poor as inquiry is still ongoing and outbreak appears to be linked to hotel mgr.

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @ChrisMac1270 @KerryBindon Guess who’s paying for the NBN fix?

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @kate6063714 @xskinn I used to work behind the bar in a theatre. When our IT went down (thank you Tony Abbott for the NBN), young staff asked what do we do now? “Keep serving the customers with cash, service is more important than a stuffed up stocktake, we can’t NOT serve 2000 patrons”

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    We had *no* problem At All with the Alcatel device on the Cable Internet and have had nothing but problems since the NBN device was installed. Could we just put the old device back?

  • matt_d_rat Matt Fairbrass (@matt_d_rat) reported from Sydney, State of New South Wales

    And low and behold it's not even been 24 hours since being connected to the NBN and I already have an outage. What gives? @MyRepublicAU @NBN_Australia

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AshKyd I have to say, my HFC NBN has been pretty damned stable. A few outages that impacted on multiple premises, but otherwise, my speeds and stability exceed expectations.

  • jeromepagitz Jerome Pagitz (@jeromepagitz) reported from Sydney, State of New South Wales

    @superloopnet is there a current outage? Lost NBN FTTC here in NSW (Penrith)?

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    @bigjsl @auspost One of the reasons to never work at NBN, when I interviewed there I was told a pub lunch was just fine, but having a pint with it would be a fireable offence.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • MyNameIsMurray Murray (@MyNameIsMurray) reported

    @NBN_Australia Or, hear me out, you could just deliver the FTTP you've promised my suburb several times. Every election period, for years, you announce an upgrade from our FTTN trash and specifically mention my suburb as getting it... then you cancel the project soon after. Bunch of crooks.

  • brisbanedavid1 David (@brisbanedavid1) reported

    @tingeling_au @NBN_Australia Correct. Made the switch to Starlink a few months ago and it’s perfect. The NBN was/is utter garbage.

  • nexus1111 Ms Creant (@nexus1111) reported

    Hey @iinet why don’t you do your callback service anymore? Over an hour to report that NBN won’t work thanks to massive lightning in Melbourne. Yet mysteriously web keeps saying all is fine. I’m not the only one in my area.

  • spottyb Kath (@spottyb) reported

    @Telstra any idea when nbn service will restored to 2224. No time or date on your outage page. 4g backup is useless as we barely get 1 bar of mobile coverage

  • GobsmackedAus Gobsmacked (@GobsmackedAus) reported

    @PressStartAU @XboxANZ @SamsungTV Was horrid on Samsung QN85B. Unplayable for much of the time on 100mb NBN.

  • tingeling_au 🔔- Tingeling -🔔 (@tingeling_au) reported

    @NBN_Australia No one would put up with the appalling piecemeal service that is continuously way below par. Quite apart from the endless interruptions for emergencies and or routine maintenance. It has now gone on for years without letting up, the NBN is obviously not at all fit for purpose. 🤬

  • TommyTudehope Tommy Tudehope (@TommyTudehope) reported from Sydney, State of New South Wales

    @AGLEnergy hi there. I recently ordered an internet package along with our gas. The delivery only included the @geteero device and not the required NBN black box for HFC connection. Can you help resolve for us?

  • ejfuente Mr. E.J. Fuentealba (@ejfuente) reported

    Hey @telstra, not good enough, we've been without NBN since yesterday, and this morning your smart-troubleshooting tool is telling us the problem won't be fixed till Monday the 26th!!! (we are in Sylvania, NSW, 2224)

  • anthonydyalan Anthony (@anthonydyalan) reported

    Hello @Telstra are there any NBN outages in 2119? Our connection has been down since 1:30pm.

  • rated2199 Allen Haych (@rated2199) reported

    @NBN_Australia NBN AUSTRALIA has to be the most useless and terrible organisatiom I've come across i run a business from home and NBN won't come fix the broken lines outside the property they literally said its not a priority screw you NBN I work in a medical field and it's vital for me