NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (75%)
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Wi-fi (10%)
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Total Blackout (10%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?
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Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.
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Esther Clerehan 😷
(@clerehan) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@bigjsl Australia Post managed to get addresses right for years (not saying they're too good at it these days - but surely they're not $600m bad at it) - perhaps they could help? Split the difference, NBN saves money, AusPost makes money and can buy more watches!
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Darren Woolley
(@darrenp3) reported
from
Sydney, State of New South Wales
The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset
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Raymond Brown
(@jrbrown48_brown) reported
from
Sydney, State of New South Wales
@Geofftheplumber @HumanHeadline @MaralynParker Our postal service & the NBN are a disgrace & all Fletcher wants to do is bully the ABC
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra - been on hold for 2.5hrs and no one has answered the call - NBN has not been working since Friday. This is costing me $$$ - I’m meant to be working - you are not helping small businesses... Please once and for all get your customer service and products sorted...!
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...
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Chad
(@ChadT_82) reported
from
Sydney, State of New South Wales
@IanSyson @DavidHenning86 NBN is in trouble then 👍🏼
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.
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🐨 Suburban Left Wing Elite Susan 😷
(@SElizaP) reported
from
Sydney, State of New South Wales
@nobby15 @reinventionfail I've discovered I'm blocked by quite a few reporters I've never engaged with in the past. Now I don't bother. I'm also still blocked by Turnbull from his days in opposition spruiking Abbott's NBN debacle. Good times.
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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Isaac
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Love 🎧🎤👩🌾
(@TheNakedFarmers) reported
Rural & Regional Australia we still struggle to load a google page, to bank online, to zoom. Mobile service and #NBN connected university & businesses in Port Macquarie have been held back by appalling slowness & drop outs. on farms we have thousands of dollars of infrastructure
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Kieron
(@TopPilotGaming) reported
NBN sucks. Updating FFXIV on my PC so I can at least by an apartment tonight. At this rate they might all be gone. But then again I don't think any of the OCE worlds r at capacity just yet so I should be fine. #FFXIV
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Eshan Bhide
(@eshanb) reported
@NBN_Australia - can I get some transparency in a local outage in Castle Hill that's been going on for the past 2 weeks? Internet's down, in this day and age. For 2 full weeks. With no information from the ISP (Superloop, who refer to the NBN) and from you who refer to the ISP
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AHMED ISMAILJEE
(@AHMEDISMAILJEE5) reported
@Telstra Yes I was with Telstra for decades till nbn stole my landline. Now I got nothing even for emergency call! Ps contact me and I'll give you details?
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Dylan Behan
(@dylabolical) reported
The NBN is too slow and needs upgrading #ausvotes #ausvotes
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(((hippocrates shrugged)))
(@Goldy1970) reported
@Camelli79450301 @Caz33309984 @DanielAndrewsMP That is because Telstra is just a retailer now and only NBN can fix the network. It’s 100% federal…and yes, the internet annoys me too.
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Joe Smith 💊💊💊💊💊
(@JoeSmit05465144) reported
@Taniabanks24 @catherine___c They stuffed the NBN both parties over spent on it! Especially the Libs! They had half or less of a network to build and still ended up costing double of what was forecast! An I get a connection that periodically drops out, with no choice of tech, thanks Gov!
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Kye Rosendale
(@WonderDalek) reported
@Pommster76 @NBN_Australia its literally always on special lol, just sign up via the referral link and if you want to fire it up on the next free fttp uni-d port just select the one for no existing service. I know it sounds counterproductive but SL's preference generally is to churn an active service
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Ty
(@ytc8438) reported
@PaulHaw76924422 @BenWoodSay @SenatorWong You have no idea. 5G is ****, not super fast, is slowed by congression and distance. Starlink is owned by Musk and is even slower. And US has 1 Gbps fibre for cheaper than NBN crap in Aus. The US is also bigger than Aus. LNP ****** it up, Australia has ******** internet
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Kimatron-TNC
(@realkimatron) reported
@VodafoneAU NBN has been having issues dropping out and running slow for 2 days.. what’s going on? Mornington Peninsula.