NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 09/17/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra I gave up. Too many other things to do with my life to figure out why the NBN is so bad.

  • maxwell2022 Maxime Aoustin (@maxwell2022) reported from Sydney, State of New South Wales

    @NBN_Australia keeps dropping, my neighbour reports the same issue. No outages on the NBN status page... Great!

  • CelluloidWhisky Travis Johnson (@CelluloidWhisky) reported from Sydney, State of New South Wales

    NBN down with literally two minutes warning. @Aussie_BB alert hit my phone, then bam - no net for three hours. First world problems, yeah, but I was in the middle of the first session of an online Call of Cthulhu game.

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    My nbn is down today and I'm working from home

  • ChimistuI Sasha (@ChimistuI) reported from Sydney, State of New South Wales

    @NBN_Australia @TPG_Telecom Hey my service is down since 10 am this morning. It's an fttp service in Rhodes and nbn website says there is no outage at my address. I can't work! What's going on?

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    Trying to get @NBN_Australia via @Optus however #NBN did not turn up for the appointment and no contact ever since regardless of constant requests. Optus blame NBN and NBN have ghosted us. Super poor form from both. Thinking on how to escalate so that they both can hear 🤔

  • frontrunnerlea Jeffrey Quinn (@frontrunnerlea) reported from Sydney, State of New South Wales

    @AlboMP @KKeneally No more pairs Put the spot light on every minister not just #TheLiarFromTheShire who should be sidelined Taylor and why he is doing deals with Porky Barrellaro Attacks on Medicare by Hunt Fletcher and The NBN fail There must be a fail by McCormack in infrastructure

  • DTsirekas David Tsirekas (@DTsirekas) reported from Sydney, State of New South Wales

    .@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Troubleshooting showed no issues on our end. We had the NBN technician here when the initial set up did not work, but he sorted all that out from the FTTC pit to the house. Only a few weeks back.

  • kyukyu3536 MoonChild 🌜⭐ (@kyukyu3536) reported from Sydney, State of New South Wales

    Never trust @Telstra!!! 4 phone calls later and they LIED about a 25AUD discount EVEN WHEN IT BECAUSE OF THEM THE NBN WAS SLOW AND THEY HAD TO CHANGE TO 4G ....NO DOCUMENTATION NOW THEY CALLING ME THE LIAR - AND ASKED THEM TO CHECK THEY REFUSED

  • viraljetani Veeral Jetani 👨🏻‍💻📸🎥 (@viraljetani) reported from Sydney, State of New South Wales

    @iiNet internet dropped and not connecting anymore. Any issues with NBN network at Harris Park NSW?

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @Telstra Not so far, by the time I went to the service page, everything was back up to speed. I think it should be up to Telstra to sort it out with NBN rather than me have it to do it. That would be very good service.

  • sydneyguy sydneyguy (@sydneyguy) reported from Sydney, State of New South Wales

    @smh @zoesam93 Who gets refund My telstra nbn is very bad They say because to many new subscribers ??? Our population has not increased hugely Just lack of forward planning I had better service on cable as well foxtel lost in storm

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @btckr @SammieMacM @RoyanWg How many hours have you got.....I think we're 27th down the list, got almost 12months credit at one stage.....now over it not worth the effort fighting Telstra and NBN.

  • phazzles Phazzinated (@phazzles) reported from Sydney, State of New South Wales

    Nbn is down

  • Kerry83478765 Kerry@osborne (@Kerry83478765) reported from Sydney, State of New South Wales

    @JohnRHewson Well the ALP decided upon the NBN a bad decision from day one and Turnbull continued the process yet again a bad decision. John may be you need another provider

  • carlfish Charles Miller (@carlfish) reported from Sydney, State of New South Wales

    🎵Down down, NBN is down. 🎵

  • JPMasters JPMasters (He/Him) (@JPMasters) reported from Sydney, State of New South Wales

    @JohnRHewson I live in North Ryde we have poor mobile phone coverage (all telcos) but if I have had a videoconference I had to use mobile connection and my uni kids did same for exams etc. @foxtel NBN hopeless. Trying a new retailer to see if improves.

  • Kaneosaurus Kane (@Kaneosaurus) reported from Sydney, State of New South Wales

    Are we surprised the government's roll out of the vaccine is so bad after seeing their NBN rollout? #QandA

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @RedfernMichelle That sounds frustrating, Michelle. If you are having service issues it's best to speak to your provider. They will be able to test the line to check for faults. If the fault is with nbn they will let us know and we will work hard to fix it. Let us know how you go. Thanks, Amy

  • Zoidberg_BG Zoidberg (@Zoidberg_BG) reported

    @NewWaveTOAM @PD_Munners In this case, it's probably more of a Robbo problem than an NBN one.

  • penciltotemple1 Emily (@penciltotemple1) reported

    @NBN_Australia my ADSL has been disconnected and I can’t connect to the nbn due to hfc shortages per your website. I have a law exam tomorrow morning and my provider has not offered any response. I really need some help.

  • joon_ethem 92 (@joon_ethem) reported

    @NBN_Australia why we need to wait weeks for just installing the NBN ?and the technicians are not punctual. The service is frustrating.

  • TPG_Telecom TPG (@TPG_Telecom) reported

    @jessmcguire Thanks for raising this with us, Jess. We've tested the line and was not able to detect any fault within the NBN network. Have you tested the connection speed via Wired as well? How far were you from the router when you tested the speed? -Basil

  • didToWinaPrize Mookie 🐻 (@didToWinaPrize) reported

    @Telstra I have had the bot cancel the service, that is not the issue, the issue is why was it a ADSL 2 and not NBN that was being paid for?

  • GabrielOrban6 Gabriel Orban (@GabrielOrban6) reported

    @joon_ethem @TPG_Telecom It's not tpg fault it's nbn fault they got no staff because they pay ****

  • NBN_Australia nbn™ Australia (@NBN_Australia) reported

    @Ogregator Hi Cranky, we apologise to new customers that may have been affected by this global supply chain issue and the delays. While this issue only affects a small number of customers we appreciate that for those customers yet to connect to the nbn HFC network, this is frustrating. 1/3

  • catchase Yes to Marshmallows (@catchase) reported

    @VodafoneAU is the NBN down today in the 4124 region in Qld? No internet for the entire day so far. 4G really patchy too. Makes it really hard to run a business when you need to make Zoom calls.

  • MsPraxis MsButThatNeverHappensPraxis (@MsPraxis) reported

    @NBN_Australia shows a major outage in my area still (> 5 hrs now) but @iiNet shows no major outages in area. Is this a @Telstra issue at heart? Whatever is going on, it’s unacceptable. I have lost a day’s work.