NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 12/23/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • mitchelljfowler Boogie Cousins (@mitchelljfowler) reported from Sydney, State of New South Wales

    @hexsteph @NBN_Australia Hi. I work as an engineer at NBN. I can potentially help you get your service activated. Just have a few questions. Has everything been connected up to your new NBN provided modem?

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • sidherian Antifa redhead - no fascists 🌈🐈⛩ ⚔️ (@sidherian) reported from Sydney, State of New South Wales

    @NBN_Australia I’m using the same provider I had with ADSL, the problem is the NBN I was forced to move to is rubbish.

  • zandawilson Zanda Wilson (@zandawilson) reported from Sydney, State of New South Wales

    Day 23 of my 30-day wait to have someone from NBN Australia come over, hang out for a bit, and plug a box into my wall which already has an NBN outlet. I'm either about to go nuts or stop caring what data costs to hotspot, and neither will end well 😵😵😵

  • HelenWh22721629 Helen White (@HelenWh22721629) reported from Sydney, State of New South Wales

    Have you had trouble with NBN service? Dodo service? We are running a business from home and have had no Internet for two days. They now tell me it’ll be a week before they can come and look at it. With so many people working from home this is just not good enough NBN# Dodo#

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • leehawksley Lee Hawksley (@leehawksley) reported from Sydney, State of New South Wales

    @Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.

  • KevinWessy Kevin Wesson (@KevinWessy) reported from Sydney, State of New South Wales

    @Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.

  • rae81p Pauline Murray (@rae81p) reported from Sydney, State of New South Wales

    @FOXTEL_Help I’m experiencing massive nbn issues today. Any chance on an eta on when it will be fixed?

  • MkBrad1788 Mark Bradley (@MkBrad1788) reported from Sydney, State of New South Wales

    @Telstra I have been waiting one hour for a response via your App about my just installed non functioning NBN. Please advise a phone number to call to help me resolve.

  • mattabbottphoto matthew abbott 🔥🦘 (@mattabbottphoto) reported from Sydney, State of New South Wales

    Hi @Internode I have been experiencing 🐌 internet speeds for weeks after upgrading to the NBN. I have called tech support 7 times over the last week and they don’t help. Can you please put me in touch with someone who can help.

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks for responding. Yes, I called them and they said it was going to be down until 15:00 today according to the information he saw on their system. My neighbor’s nbn was also down.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @BenPugsley We have relatively regular power outages. And I have to reset each time. There is a modem and a router. Power both down totally and wait a minute and start up in the correct order. NBN modem first - let it fully start, then the router. If you’ve already done that - sorry

  • mkahlbetzer Markus Kahlbetzer (@mkahlbetzer) reported from Sydney, State of New South Wales

    @Aussie_BB another outage! What a joke. You have planned outages and now unplanned. Clearly something isn’t right with your service and you should be open about the problem. Fault on the app says is Aussie BB not NBN, but please explain.

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    Given all the gensets around I guess I'm the one having the NBN outage tomorrow

  • milliejharvey Millie Harvey (@milliejharvey) reported from Sydney, State of New South Wales

    @BelongAU internet has been down for over an hour, my app is also having issues. Nbn is fine. Registered a call but no-one responding. Can you help ?

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • mickandlozzie mickandlozzie@gmail. (@mickandlozzie) reported from Sydney, State of New South Wales

    @Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • cartridgepink Agnes Forrester (@cartridgepink) reported

    NBN is down again after something like a 15 hour outage yesterday. During that time I cleaned every single thing I own, so this time around I might muck around and master a second language

  • petemullinsart Pete Mullins (@petemullinsart) reported

    @NBN_Australia Still an issue. Is there someone here in Australia I can contact??!!!

  • psg_au Peter (@psg_au) reported

    @ScottMorrisonMP When are you going to clamp down on the #NBN_Fraud? We are NOT getting the Technical or Customer Service that the NBN promised... Not to mention Internet services that just DON"T work, but NBN Tech can't be bothered showing up to investigate & cancel appointments

  • MeteorIam Lonemeteor (@MeteorIam) reported

    @NBN_Australia The service quality is absolutely disgusting. I pay top level and I cannot even get proper coverage in Mansfield Victoria. Continuous cut outs, buffering. The laughing stock when somebody on a banana box in Iraq has better service.

  • Douglasac10 Douglas (@Douglasac10) reported

    @LibbyCokerMP @nbn (For reference: green dots = FTTC premises; yellow dots = FTTN premises; purple dots = FTTP premises; bigger pink dots = FW premises; orange dots = satellite premises; dark blue dots = other sufficient service)

  • PoE_fanatic James Smart (@PoE_fanatic) reported

    @taxicliff @NBN_Australia Yes, in the eastern suburbs of Brisbane to be precise. I am going to tether my phone to my desktop and hoping the 4G network doesn't fail.

  • psg_au Peter (@psg_au) reported

    @NBN_Australia Hi Sarah, This is NOT an isolated incident.. I know of this happening to people right across Sydney... NBN cancelled TWO visits to my Father's house, arranged by Telstra and the only notification we got was when we rang Telstra to find out why no one showed.

  • VanessaRiley61 💧Vanessa Riley (@VanessaRiley61) reported

    @JanSummersalt They told me when the NBN was put in there's a problem with the phone line in your house you will have to sort it out yourself.

  • RonRumple Ron Rumple (@RonRumple) reported

    @1PatriotForLife NO when they rolled out OUR NBN I keep Losing it & it took 2yrs to get it working then when MODEM IS RESET you lose it again & they have 2 do it on their end 2 FIX IT but Iam Against MOBILE PHONES & dont carry 1

  • Rebus0906 Rebus Of The North (@Rebus0906) reported

    @AnarchistDicky Years ago had a line fault pre NBN ... had ADSL. Telstra tech attended. Ran out if time, will be back Monday, that was over 3 years ago. Never seen or heard of again. FTTN arrived, had to live with the hand I was dealt. Bye Telstra...The enemy of the people.