NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (74%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (5%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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Julie Trell 🌈
(@julietrell) reported
from
Sydney, State of New South Wales
@NBN_Australia Thanks for responding. Yes, I called them and they said it was going to be down until 15:00 today according to the information he saw on their system. My neighbor’s nbn was also down.
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Helen White
(@HelenWh22721629) reported
from
Sydney, State of New South Wales
Have you had trouble with NBN service? Dodo service? We are running a business from home and have had no Internet for two days. They now tell me it’ll be a week before they can come and look at it. With so many people working from home this is just not good enough NBN# Dodo#
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Will G
(@TwoHalves45) reported
from
Sydney, State of New South Wales
@TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.
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🐨 Suburban Left Wing Elite Susan 😷
(@SElizaP) reported
from
Sydney, State of New South Wales
@nobby15 @reinventionfail I've discovered I'm blocked by quite a few reporters I've never engaged with in the past. Now I don't bother. I'm also still blocked by Turnbull from his days in opposition spruiking Abbott's NBN debacle. Good times.
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Daniel Eastwood
(@yeoldeguildford) reported
from
Sydney, State of New South Wales
@Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM
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Claudia BL 🦩 (prnns: she/her)
(@claudiablb) reported
from
Sydney, State of New South Wales
@TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?
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stu
(@stu_watches) reported
from
Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Esther Clerehan 😷
(@clerehan) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you
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Hugo - Visconde de Mundo
(@hugobrown) reported
from
Sydney, State of New South Wales
Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters
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Antifa redhead - no fascists 🌈🐈⛩ ⚔️
(@sidherian) reported
from
Sydney, State of New South Wales
@NBN_Australia I’m using the same provider I had with ADSL, the problem is the NBN I was forced to move to is rubbish.
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mickandlozzie@gmail.
(@mickandlozzie) reported
from
Sydney, State of New South Wales
@Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please
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Raymond Brown
(@jrbrown48_brown) reported
from
Sydney, State of New South Wales
@Geofftheplumber @HumanHeadline @MaralynParker Our postal service & the NBN are a disgrace & all Fletcher wants to do is bully the ABC
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
@AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.
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Zanda Wilson
(@zandawilson) reported
from
Sydney, State of New South Wales
Day 23 of my 30-day wait to have someone from NBN Australia come over, hang out for a bit, and plug a box into my wall which already has an NBN outlet. I'm either about to go nuts or stop caring what data costs to hotspot, and neither will end well 😵😵😵
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Lee Hawksley
(@leehawksley) reported
from
Sydney, State of New South Wales
@Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
Given all the gensets around I guess I'm the one having the NBN outage tomorrow
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?
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Chris Arancibia
(@chris8449) reported
from
Sydney, State of New South Wales
@Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...
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matthew abbott 🔥🦘
(@mattabbottphoto) reported
from
Sydney, State of New South Wales
Hi @Internode I have been experiencing 🐌 internet speeds for weeks after upgrading to the NBN. I have called tech support 7 times over the last week and they don’t help. Can you please put me in touch with someone who can help.
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Darren Woolley
(@darrenp3) reported
from
Sydney, State of New South Wales
The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus James
(@Marcus_Breg) reported
@superloopnet Issues on the Peakhurst POI, DHCP error on my router even after resetting NCD and routers multiple times, no disruptions listed on Superloop or NBN, I can still perform remote diagnostics on the NCD through your website so I'm not sure what's going on
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Aussie Broadband
(@Aussie_BB) reported
@Sarahlouise853 Hi! As a further update, and just to be fully transparent - this was an issue within our own network not NBN's. In the spirit of no BS, I just wanted to amend that so there is no falsely laid blame to NBNco :) That was my error in communication! Kindest, Lizzie
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nbn™ Australia
(@NBN_Australia) reported
@scottysgotagun In terms of compensation, nbn takes all reasonable steps to ensure that customers experience as little inconvenience as possible throughout installation or connection activities, and when looking into service issues. 2/4
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No faith in humanity
(@twinfold) reported
@NBN_Australia My ISP advises me there's a 1000/50Mbps plan now. I'm currently on 100/40Mbps. Why does download increase 10x but upload only 10Mbps? Why is 50Mbps the best Residential upload you can offer when the network supports much faster rates?
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Scott Maxworthy
(@maxymedia) reported
Anyone else in Sans Souci/ Sydney having problems with @VodafoneAU NBN this morning? No good when stuck at home in lockdown!
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SH
(@skhafiz) reported
@Optus @NBN_Australia another day another saga. Internet down again. It’s such a pathetic service that it has to go down every three days. Tired of putting complaints. I seriously have to go to 5G wireless Telstra as nbn is pathetic. Truly shocking now
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💧John
(@astir0412) reported
@jaklina51 Telstra don't give a **** about customers I gave them the chance to install my NBN on 18 March and they ignored me for two months I signed with skymesh and it was installed 8 days later at $20 a month less and it's 70 mbits for fixed wireless rather than $100
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The Organised ******
(@OrganisedEscort) reported
Why is internet in Australia the absolute worst? My NBN makes me want to scream.
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Luke
(@LukeManuel43) reported
@Optus any update on when nbn service will be back up in Cambridge gardens 2747
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joel
(@JoelStanton) reported
@Aussie_BB Is this @NBN_Australia related, or @Aussie_BB? No service in Richmond, Vic