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NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, New South Wales

Why is my NBN service not working?

No problems detected

If you are having issues, please submit a report below.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Full Outage Map

Problems in the last 24 hours in Katoomba, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  • 73% Internet (73%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 3% E-mail (3%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolynGilholme
    Carolyn Gilholme (@CarolynGilholme) reported

    @DerekRobinson2 NBN Newcastle news tonight reported that Sydney nthn beaches residents were driving up the expressway to N'castle today for covid testing to avoid the long queues down there. Gold standard?

  • Chirp19OCE
    chirp/everything android 🤖🐤 (@Chirp19OCE) reported

    @NBN_Australia I hope U understand that lowering upload on fixed wireless was one of the stupidest moves I've seen U do. U have the equipment to improve this fixed wireless infrastructure but U seem to not care even if U put a 800million upgrade to fix issues on the towers #nbn

  • NBN_Australia
    nbn™ Australia (@NBN_Australia) reported

    @TwistedMecha Hi Christian, we are sorry to hear about the service issue you're experiencing. You can check your address on our network status page here: nbn. tm/344Aw9U for any outage in the area and your provider should have a network status page 1/3

  • MagzGTV
    Magz (@MagzGTV) reported

    @NBN_Australia Already done that, you have been running tests and trying to fix my net under two different ISPs for the last 4 years and this is STILL happening.

  • ryIandstormss
    isa (@ryIandstormss) reported

    are rawr xd club and nbn the only people i can trust to not be stupid lol wtf

  • ShezBisShezB
    SB (@ShezBisShezB) reported

    @Telstra our NBN has been off and on since last night. Is there an outage in endeavour hills?

  • JacobAmy
    Jacob Amy (@JacobAmy) reported

    @NBN_Australia @bananabenana “Hey Ben, set a timer for 5 months and check that website, yeah?” Looks like I’m pretty well cut out for this PR bizzo too!

  • vivianm44813133
    vivian munoz (@vivianm44813133) reported

    @Optus Yes, and I replied as I can’t get the Optus store people to serve me to cancel NBN. This was even before the Christmas rush.

  • p_t_parcel
    P.T.Parcel (@p_t_parcel) reported

    @NBN_Australia If the fix is to change the box again without investigating it any further then I’ll be making a more formal complaint to the appropriate organisation

  • mitchnicholls
    Mitch Nicholls (@mitchnicholls) reported

    @BoganFit @dangerelis So basically your Telstra modem has switched to it’s built in 4G connection. This has a limit of a couple of hundred MB of traffic, which you go through quickly. Then you get this message. Either your NBN connection is down, or there is an issue with the modem.