NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 08/12/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • HelenWh22721629 Helen White (@HelenWh22721629) reported from Sydney, State of New South Wales

    Have you had trouble with NBN service? Dodo service? We are running a business from home and have had no Internet for two days. They now tell me it’ll be a week before they can come and look at it. With so many people working from home this is just not good enough NBN# Dodo#

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra Tomorrow afternoon - as a small business owner - having this NBN service that drops out a lot does put me in difficult positions a lot... Is this the norm for the NBN product...?

  • mattabbottphoto matthew abbott 🔥🦘 (@mattabbottphoto) reported from Sydney, State of New South Wales

    Hi @Internode I have been experiencing 🐌 internet speeds for weeks after upgrading to the NBN. I have called tech support 7 times over the last week and they don’t help. Can you please put me in touch with someone who can help.

  • yeoldeguildford Daniel Eastwood (@yeoldeguildford) reported from Sydney, State of New South Wales

    @Telstra hi how can I check the status on our NBN switchover? Home internet is not working very well ATM

  • clerehan Esther Clerehan 😷 (@clerehan) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia problem sort d by nbn tech this morning. Thank you

  • darrenp3 Darren Woolley (@darrenp3) reported from Sydney, State of New South Wales

    The irony is that during the fast question section with @andy_penn my @telstra #nbn service slowed down and I missed it. #aanareset

  • claudiablb Claudia BL 🦩 (prnns: she/her) (@claudiablb) reported from Sydney, State of New South Wales

    @TPG_Telecom the @NBN_Australia status check says that the issues on my area are resolved but I still have no internet at home. What’s the ETA on your end?

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    @AlboMP We are waiting for an NBN connection in the Blue Mountains. It will be fibre to the kerb. Our old copper wire connection to the house looks like what’s in that pit. The last time a Telstra service person looked at it, he said it was “stuffed”. But it’s what will connect us.

  • zandawilson Zanda Wilson (@zandawilson) reported from Sydney, State of New South Wales

    Day 23 of my 30-day wait to have someone from NBN Australia come over, hang out for a bit, and plug a box into my wall which already has an NBN outlet. I'm either about to go nuts or stop caring what data costs to hotspot, and neither will end well 😵😵😵

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @TPG_Telecom Hi team, do you know if there’s an outage in the Hills Area? My NBN had been down all morning. Can’t see an update to my report lodged this morning. Thanks.

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks for responding. Yes, I called them and they said it was going to be down until 15:00 today according to the information he saw on their system. My neighbor’s nbn was also down.

  • chris8449 Chris Arancibia (@chris8449) reported from Sydney, State of New South Wales

    @Telstra 4.5hrs on hold and no answer - NBN not working - please update your website with info...

  • jrbrown48_brown Raymond Brown (@jrbrown48_brown) reported from Sydney, State of New South Wales

    @Geofftheplumber @HumanHeadline @MaralynParker Our postal service & the NBN are a disgrace & all Fletcher wants to do is bully the ABC

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • sidherian Antifa redhead - no fascists 🌈🐈⛩ ⚔️ (@sidherian) reported from Sydney, State of New South Wales

    @NBN_Australia I’m using the same provider I had with ADSL, the problem is the NBN I was forced to move to is rubbish.

  • mickandlozzie mickandlozzie@gmail. (@mickandlozzie) reported from Sydney, State of New South Wales

    @Telstra so 2hrs on the phone, get disconnected and no one calls me back. My service transition to NBN has been handled terribly. I need my broadband service back on please

  • leehawksley Lee Hawksley (@leehawksley) reported from Sydney, State of New South Wales

    @Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.

  • SElizaP 🐨 Suburban Left Wing Elite Susan 😷 (@SElizaP) reported from Sydney, State of New South Wales

    @nobby15 @reinventionfail I've discovered I'm blocked by quite a few reporters I've never engaged with in the past. Now I don't bother. I'm also still blocked by Turnbull from his days in opposition spruiking Abbott's NBN debacle. Good times.

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    Given all the gensets around I guess I'm the one having the NBN outage tomorrow

  • hugobrown Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, State of New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • Dangers40985962 Dangers (@Dangers40985962) reported

    @NBN_Australia could we get update to the power outage at 2194 please?

  • benjmiles BenMiles (@benjmiles) reported

    @Aussie_BB Hi Lizzie. I did that and an NBN ... I can't call them engineers as that would be an insult to engineers was supposed to come out yesterday to fix the damage the engineer that came out on Monday caused. Looks like they screwed it up. No surprises there.

  • kevinklehr 𝕂𝕖𝕧𝕚𝕟 𝕂𝕝𝕖𝕙𝕣🕺 🏳️‍🌈 (@kevinklehr) reported

    Another day. Another #NBN outage. Time to read.

  • rajetic Greg / Kojack (@rajetic) reported

    The lightning strike yesterday that took down my power and NBN temporarily also destroyed the HDMI port of one of my Foxtel iq boxes. Composite video (oh god how did we live with that in the past?) shows the box is working fine, just the HDMI out is dead.

  • tertius_keen Mark Randall (@tertius_keen) reported

    @Telstra With the new development of 117 dwellings down the road I don't think you have or will upgrade the infrastructure to cope with this as I do not think developers have to pay you or the NBN to deliver to the site as already existing, but needs upgrading, bandwidth.

  • Wazyg2 Waz yg (@Wazyg2) reported

    @NBN_Australia Just so everyone also can see, you did not resolve my query over DM. Your team just simply told me to contact my ISP while my ISP told me to contact you, despite my ISP giving me an NBN incident number. U still couldn't answer

  • OpusTerry Terry Boyd (@OpusTerry) reported

    In order to have a telephone line, telstra told me that they can simply connect it to my NBN. Which I don't have - and can never have because it seems that my place doesn't exist, even though I *was* being billed by them for the phone line that was at this address:(

  • oldlillipilli Joanna Mendelssohn (@oldlillipilli) reported

    @GreenJ @Telstra @NBN_Australia I had the same problem – until I dumped Telstra

  • benjmiles BenMiles (@benjmiles) reported

    @NBN_Australia Hahaha!! It has zero to do with my in-home installation but good on you for shirking responsibility, yet again. Your 'engineer' screwed up, as always, so now another one has to come out to 'fix' the issue. How much tax payer money does each of these appointments cost?

  • jasondcopland Jason Copland (@jasondcopland) reported

    @GreenJ @Telstra @NBN_Australia Telstra let us know that NBN fibre to the house was now possible for us. Woo hoo. While the speeds can be faster at times, I am very much over the "Dad, the internet is not working" shout outs. I am neither an IT fixit fellow, nor customer service at Telstra/NBN.