NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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If you are having issues, please submit a report below.

The latest reports from users having issues in Katoomba come from postal codes 2780.

The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 01/20/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney and Katoomba.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • mikimarvel14 MikiMarvel14 (@mikimarvel14) reported from Sydney, State of New South Wales

    @Optus NBN down in 2230 area? No internet since 5am and still nothing

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @oldlillipilli Worked for me too. I’m not privileged at all. And all so I could get onto nbn(tm). Maybe Jane could help me when that goes pearshaped?

  • FrankChoy1 Franck (@FrankChoy1) reported from Sydney, State of New South Wales

    @TooheyMatthew @AlexanderDowner @QandA Government ministers would be better prepared if they actually did useful things for the people of Australia. Fletcher the guru of telecoms brought us nbn. No wonder they obfuscate with generalities and spin. Horrible to watch people squirm even if deserved.

  • JaneCaro Jane Caro (@JaneCaro) reported from Sydney, State of New South Wales

    Dear @NBN_Australia our IT support guy has fixed it. Apparently it was simply the technician who did (in Jason’s words) half a job. But thanks for getting back to me.

  • mcreal15 .michelle bamborough💧 (@mcreal15) reported from Sydney, State of New South Wales

    @drpete00 Libs biting their bums now #NBN Never forgive Malcolm behind Abbott’s bum ditching Labor’s gold standard internet for everybody as if we’d never need fast internet #auspol

  • tbutson Tyron Butson (@tbutson) reported from Sydney, State of New South Wales

    @gabriellecj Same. Seven years of perfectly adequate internet. Switched to NBN and now experience almost weekly outages. Had an electrician look at it who said it’s a Telstra problem

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @NBN_Australia I have checked and it’s definitely a local outage.

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.

  • dianainoz2 Diana (@dianainoz2) reported from Sydney, State of New South Wales

    @simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH

  • jonp67 JP_2204 (@jonp67) reported from Sydney, State of New South Wales

    @trevorlong @Telstra 2204 NBN FTTB is down

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @RBJRON @ScottMorrisonMP Yep exactly the NP has destroyed our NBN.......slow speeds, outdated technology, over priced, and all thanks to LNP

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @Loulaloulaa @BrettMasonNews @PatsKarvelas @TurnbullMalcolm Possibly Turnbull is speaking out about #robodebt because he knows Morrison was the responsible minister. Whereas he won't admit #nbn failure because that was all down to him. Not really so authentic & admirable .

  • CoffeeMumSwims JenAtHome (@CoffeeMumSwims) reported from Sydney, State of New South Wales

    @Telstra outage in Sydney ?? Nothing listed and yet NBN just dropped out.

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

  • spiggothead Terry King (@spiggothead) reported from Sydney, State of New South Wales

    @NBN_Australia when connecting an FTTP service, what is the “normal” wait time between sign up and activation?

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • ThatPascoeWoman 💦Jaqi Pascoe (@ThatPascoeWoman) reported from Sydney, State of New South Wales

    I’m praying. Of all the wretched, spineless, turncoat, appeasing gestures Turnbull made to the pseudo-religious fascists in his party while in office, that amendment takes the bloody cake. It’s more damaging to democracy than even an inferior NBN - but fortunately simpler to fix.

  • anniepanannie Anna Josephine (@anniepanannie) reported from Sydney, State of New South Wales

    @NBN_Australia hi NBN. How do you organise an assessment of your NBN service? Aware of the fee, can not find how to initiate request!

  • cdbe59ad3514488 Qaisar Khan (@cdbe59ad3514488) reported from Sydney, State of New South Wales

    @NBN_Australia Could I please someone from support to call me

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • gilestbaldwin Giles Taylor Baldwin (@gilestbaldwin) reported

    @NannanBay Thanks for confirming we should have never built the NBN

  • ZevLowy Zev Lowy (@ZevLowy) reported

    For all of the hate that Israeli bureaucracy gets, here is my passport story: Yesterday afternoon I decided I needed a passport 1: I googled it, clicked a link on NBN website to the states appointment website, put in my 9 digit ID number (which works for every service in the country) and made an appointment for a passport machine at 10:30 this AM and received a text with all of the details. 2: paid online with the winter discount 3: at 10:00 I realized I was running late so I clicked the link on my phone and switched my appointment to 12:30 4: showed up to the local office at 12:15, walked straight up to the passport machine and waited ~5 min. 5: the machine took my ID, I pressed some buttons, it took my passport picture, the attendant said I’ll receive a text in a month with pickup details Just left. The total process of getting a passport was ~45 minutes (including travel time) and like 50 USD

  • Stack_Outback Wimmera (@Stack_Outback) reported

    @Ausbobsmit @AlboMP 3 new VPN apps on ap store but seeing NBN is just the gateway to echelon (5 eyes) rebranded as a secure hi speed (cough cough splutter ) network to help us i dunno how effective it'll all be , even X has sold us out all Oz starlink feeds into NBN

  • Ally_Tanner Alice Noble (Tanner) (@Ally_Tanner) reported

    My biggest regret is getting the NBN. Our internet has been so bad since we got it

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    @sharpy009tv 1/2 Hi there, is your service still currently impacted? During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @MinhKular @P_bogan @Lee_AnneWalker Also called the mixed tech mess. Don't forget that Abbott wanted the NBN killed, but they couldn't due to the contracts so Turnbull did the next worst thing and destroyed the benefit of the NBN. He was doing as he was told by the party

  • johnjet0 johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

  • WillcocksSimon Sormon (@WillcocksSimon) reported

    @WillThisDo42 @StrewthQueen The NBN? The polices which help us avoid the 08 market crash. All the house solar and battery schemes. The stage 3 tax cut alterations.

  • NBN_Australia nbn® Australia (@NBN_Australia) reported

    @sharpy009tv 1/2 Hi there, is your service still currently impacted? During an unplanned outage on the nbn network we keep your service provider up to date on all available updates like estimated restoration times and details of what's being done to fix the outage itself.

  • WillcocksSimon Sormon (@WillcocksSimon) reported

    @WillThisDo42 @StrewthQueen The NBN? The polices which help us avoid the 08 market crash. All the house solar and battery schemes. The stage 3 tax cut alterations.