NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 12/05/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • LapTop006 Julien Goodwin (@LapTop006) reported from Sydney, State of New South Wales

    *sigh* Yay first tier ISP support, more interested that they don't know my date of birth (for obvious BS "security" reasons. Supposedly escalated to NBN, which doesn't actually seem like the correct next step, but oh well.

  • derek_bell Derek Bell (He/Him) (@derek_bell) reported from Sydney, State of New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • TommyTudehope Tommy Tudehope (@TommyTudehope) reported from Sydney, State of New South Wales

    @AGLEnergy hi there. I recently ordered an internet package along with our gas. The delivery only included the @geteero device and not the required NBN black box for HFC connection. Can you help resolve for us?

  • EskayPtbp Eskay (@EskayPtbp) reported from Sydney, State of New South Wales

    @TPG_Telecom what has happened to the NBN speeds around the postcode 2153? Its very slow for the last couple of days

  • LachlanB_ LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, State of New South Wales

    @Lachlan_Mc That's my issue. Signed up to NBN contract when it (finally) arrived in my area, but now 5G is available it's actually way faster than my broadband. 🙄 Not sure how or who offers a big enough data package to allow streaming on the 5G mobile network. 🤷

  • thomasrice_au Thomas Rice (@thomasrice_au) reported from Sydney, State of New South Wales

    Very few errors, and they were mainly names or technical terms. For example, "The R proof for off net MBN services" should be "The ARPU for off-net NBN services" "Mark Marie Derrmann" should be "Mart-Marie Derman" Seems plausible to easily transcribe everything with this.

  • leebailey11 Lee Bailey (@leebailey11) reported from Sydney, State of New South Wales

    @Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently

  • dhawaldamania Dhawal Damania (@dhawaldamania) reported from Sydney, State of New South Wales

    Extremely unacceptable practice by @VodafoneAU cancelled my NBN when I specially asked them not to, not once but 3 times #fail #switchtotelstra .. customer service is helpless

  • dgaust dg (@dgaust) reported from Sydney, State of New South Wales

    @troyhunt @home_assistant @Aussie_BB You'll probably need to turn on smart queues on your UDM Pro (I think I recall you have one of these). Otherwise the NBN policer will throw a fit on uploads and you'll get horrible upload results.

  • Steph_Simmons89 Steph the sarcastic sequin (@Steph_Simmons89) reported from Sydney, State of New South Wales

    My mum broke her femur on Wed, and my brother is a non board member of the NBN. These 2 pieces of info are important because today dad -annoyed the NBN is down at home- said to my brother, “it’s a good thing our healthcare system works better than our internet” and wow savage 💀

  • chriswilliamsnz Chris Williams (@chriswilliamsnz) reported from Sydney, State of New South Wales

    NBN is down in Paddo and it’s like going back to candles 🕯

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • LachlanB_ LachlanB_ 🌏✈️🏈🏏 (@LachlanB_) reported from Sydney, State of New South Wales

    Help needed from the tech nerds please! If I change my NBN provider due to a better deal, do I need a new modem? Are they "locked" similar to mobile phones? First NBN company included a modem as part of the deal. Can I use it if I change providers? TIA. 🙏

  • OONTOO3 OONTOO (@OONTOO3) reported from Sydney, State of New South Wales

    @blue01dragonfly Last time Labor tried with NBN It never worked Cost $B Little Trot wasting money again. aa .

  • AmandaNonBinz no name (@AmandaNonBinz) reported from Sydney, State of New South Wales

    @ryan_racz @Stephen___Burns @SpaceX NBN compared to global partners, is already slow and out of date lol

  • skylxrksays SKYLXRK | @liammarsters@aus.social (@skylxrksays) reported from Sydney, State of New South Wales

    A circuit breaker got tripped that killed everything but the lights and I’ve never been happier to have my critical network infrastructure running on the light circuit, no fighting with NBN handshaking for this guy at 11:30pm 😌

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    My nbn has dataflow issues

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    Some tweet content not showing up (don't know if it is my NBN or part of the Muskageddon). Good news the advertising is showing up. And here we thought the horrid edgelord hated advertising...

  • PplJustLikeUs People Just Like Us (@PplJustLikeUs) reported from Sydney, State of New South Wales

    @landrights4all @JulianCribb @spenderallegra Fix the NBN for a start & make vibey regional centres a real option

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • melanchomical ❄️pixar jess (@melanchomical) reported

    @samanthamaiden @TurnbullMalcolm This is the same guy who sold off our reef, penalty rates and NBN amongst other things. Why would anyone give a **** what he thinks? He’s morally bankrupt

  • Go_pies2013 C (@Go_pies2013) reported

    @NBN_Australia another day another outage, despite you saying you had fixed my network issues. Can’t go on this way. Please fix it properly.

  • ashkbne Ash ☁️ (@ashkbne) reported

    Hey @NBN_Australia can you confirm if we're going to keep having emergency outages in Yeronga over the next two weeks? Some of us have to use the internet for our work, so, y'know, time is money and all that.

  • PaulLenkic Paul Lenkic (@PaulLenkic) reported from Melbourne, State of Victoria

    Intermittent @Telstra NBN and @Foxtel issues all of a sudden! The worst timing ever! 🤬

  • ashkbne Ash ☁️ (@ashkbne) reported

    OMFG 4th emergency outage in 2 weeks... What the hell @Aussie_BB @NBN_Australia

  • rowvnne yung row 🇵🇸 (@rowvnne) reported

    I have 2 @NBN_Australia /@TPG_Telecom outages in the same month. Last Friday during work hours which I lost a whole day’s pay for and next week after work hours which means i’ll lose my relaxation and down time… why am I paying for this service again??

  • Go_pies2013 C (@Go_pies2013) reported

    @NBN_Australia Spend less time presenting at conferences, and more time fixing your service. Another outage.

  • ashkbne Ash ☁️ (@ashkbne) reported

    @Aussie_BB @NBN_Australia 4 emergency outages in 2 weeks surely says the band aid fixes aren't working.

  • alihaberfield Ali Haberfield (@alihaberfield) reported

    Made it almost a week from date of nbn install to date of first major all-day nbn outage. Better than I was expecting tbh.

  • D_Keating D “Now with 5G!” Keating (@D_Keating) reported

    It’s actually amazing that even Foxtel have pulled the NBN’s pants down on this issue. Their IQ5 box is basically streaming only, and guess what bandwidth you’ll need for that!