NBN

NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales

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The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.

Problems in the last 24 hours in Katoomba, State of New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NBN Outage Chart in Katoomba, Blue Mountains Municipality, State of New South Wales 09/13/2024 15:00

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Most Reported Problems

The following are the most recent problems reported by NBN users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales

The most recent NBN outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NBN Issues Reports Near Katoomba, State of New South Wales

Latest outage, problems and issue reports in Katoomba and nearby locations:

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @AlboMP LNP Govt & Murdoch's Trash Media, destroyed our NBN, it's overpriced, poor technology, continually drops out, hardly ever above 100mbps, really worth about 25bn at best & how much to fix, just given another $3bn+ for what

  • mitchelljfowler Boogie Cousins (@mitchelljfowler) reported from Sydney, State of New South Wales

    @hexsteph @NBN_Australia Hi. I work as an engineer at NBN. I can potentially help you get your service activated. Just have a few questions. Has everything been connected up to your new NBN provided modem?

  • nizarnoor Nizar Noor (@nizarnoor) reported from Sydney, State of New South Wales

    @smh @zoesam93 NBN is crap. Was supposed to be faster and cheaper than ADSL but look at where we are. What a disgrace.

  • thatdesigner that designer (@thatdesigner) reported from Sydney, State of New South Wales

    What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @sallymcmanus @DodoAustralia They're all the same it's the second rate NBN service the LNP have offloaded on us

  • DameDivaDan Danielle Lonnon (@DameDivaDan) reported from Sydney, State of New South Wales

    @NBN_Australia Amy, thank you. But the problem is, it's Friday Peak, & @telstra can only provide a service from your NBN infrastructure. Yes all Telcos in Australia are terrible because what you have given them is terrible. This is the NBNs fault. Antiquated infrastructure from you.

  • fridley James Fridley (@fridley) reported from Sydney, State of New South Wales

    Should never be surprised how insanely terrible the @NBN_Australia service is. 2nd day of "tech support", and 2nd time it has been rescheduled due to "bad weather". What bad weather? No rain, no wind... Are clouds now bad weather?? O_o

  • fmulla_comms Farooq Mulla (@fmulla_comms) reported from Sydney, State of New South Wales

    At last, connected. Only took @VodafoneAU @NBN_Australia nearly 4 weeks and constant chasing. It shouldn’t have been this challenging & time consuming - clearly something not right, won’t hold my breath for apology or compensation. I’ll treat myself to some @GreysABC #andbreathe

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    Just as well we had the NBN to save thousands of lives and the Australian economy when people could stay home and work. It must have paid for itself. Waddle we do next? Inland high-speed rail through Barnaby's paddock? It'll never make a profit of course. #QT at 2 and find out

  • TinyButMighty17 Ms Anne Thropé (@TinyButMighty17) reported from Sydney, State of New South Wales

    @Wolfie_Rankin I found I was using phone data more than my home internet because my NBN would be down so frequently

  • dropbear2_0 The Drop Bear 🦇 (@dropbear2_0) reported from Sydney, State of New South Wales

    @iiNet nbn says everything is up and running yet wifi down since yesterday evening in inner west Sydney. Your website says everything is fine too, how do I get an answer?

  • KatieMcRobert1 Katie McRobert (@KatieMcRobert1) reported from Sydney, State of New South Wales

    Hey @NBN_Australia - booked ANOTHER appt to get ANOTHER replacement box after ANOTHER storm event fried it. Will be our 4th - other locals up to 7 or 8. And yes I use surge protectors & unplug if home etc. surely it would be cheaper to fix source issue?? @SusanTempleman

  • TheMikeOD Michael O'Donnell (@TheMikeOD) reported from Sydney, State of New South Wales

    The man at my apartment to fix my nbn just asked me how far over 40 I was and honestly it’s ruined my Mardi Gras.

  • ptovey01 Phillip Tovey (@ptovey01) reported from Sydney, State of New South Wales

    **** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @DanielBleakley A LNP Governed one.....$78+m bonuses for executives of a fckd up NBN service but $4.00 A day for the disadvantaged

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    My nbn is down

  • dropbear2_0 The Drop Bear 🦇 (@dropbear2_0) reported from Sydney, State of New South Wales

    Is it really possible nbn is still down after last nights storm in Sydney’s inner west? FFS 🤬

  • AUSFestivus Andrew Best shaving yaks ... mking endorphins (@AUSFestivus) reported from Sydney, State of New South Wales

    Odd. Just got a recorded call from @NBN_Australia saying my landline service is being disconnected. I pressed 1 to speak to them about it. Call was answered by “Mark” in the NBN office. When I asked him exactly which office it was he hung up! How rude.

  • melmuscat melissa (@melmuscat) reported from Sydney, State of New South Wales

    Are @Telstra the worst provider for @NBN_Australia ?? Asking for a friend. Second night sitting here without internet. Im a teacher. I was also out for days in December whilst at home trying to conduct parent teacher interviews. Who’s going to explain to irate parents?

  • JasonUmiker Jason Umiker (@JasonUmiker) reported from Sydney, State of New South Wales

    @dougrathbone The only reason NBN is expensive is the government is saying it needs to pay the money back they’ve invested in it and building the network (they didn’t list it was an expense on the federal budget but a loan). If they just wrote down their investment NBN could lower prices (1/2)

NBN Issues Reports

Latest outage, problems and issue reports in social media:

  • livwhite19 Olivia White (@livwhite19) reported

    @Optus any news on when you or NBN is going to fix the internet issues being experienced for the last 3 hours or so in Glebe NSW?

  • Tinfoyal Tinfoyal (@Tinfoyal) reported

    @BundjalungBud More proof the NBN is garbage

  • ryan5239 resh (@ryan5239) reported

    Hey @Telstra would you mind getting one of your managers or supervisors getting in touch with me please. I have been lied to about getting my nbn sorted multiple times. Promised a technician twice and still to no avail. Very upset customer

  • JeffSundstrom My name is Jeff… (@JeffSundstrom) reported

    @MyRepublicAU any indication of a problem with NBN service in nsw 2251 ?

  • Info_Aus Rosie Williams #AusGovInfo (@Info_Aus) reported

    Anyway, if I read the email from my agent correctly the ongoing internet outage at my building is NBN related. I'm reduced to using my phone data which I have to pay a lot for so my internet access will be very limited. (stop cheering). Thankfully it is a good day for a walk.

  • Real_Gobsmacked Gobsmacked (@Real_Gobsmacked) reported

    @NBN_Australia I pay for a plan that promises 50mb per sec. I get that, but I also get dropouts 25 times a day. This makes it almost impossible to enjoy a movie, or a internet phone call. Before it was maybe slower, but also more reliable. And a electric blackout now also means no phone. Bad.

  • ArgusTaft Argus Taft (@ArgusTaft) reported

    @Bishop64 Blame it on Australia's slow copper NBN...The call will eventually get through

  • iguy83 Guy Hinde (@iguy83) reported

    @Telstra have spent over 2 hours with online team trying to order new phone, both chats are disconnected after 1 hour. Online order not working.I have full chat history. Very close to losing another customer. Have already canceled NBN. Mobile Next?

  • loftwah Loftwah The Beatsmiff (@loftwah) reported

    @NBN_Australia I wish it were something in your control, hang in there :)

  • JrehnJ 💧💦Just Judith'n'🅰️LF (@JrehnJ) reported

    @Info_Aus Oh Rosie. I had to cancel my #nbn. Tried 2 providers but in the end both agreed it was #nbn sourced problem with old something or other. Am now just using phone hotspot.