NBN Outage Report in Katoomba, Blue Mountains Municipality, State of New South Wales
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If you are having issues, please submit a report below.
The latest reports from users having issues in Katoomba come from postal codes 2780.
The National Broadband Network (NBN) is an Australian national wholesale open-access data network project and offers landline phone and internet network.
Problems in the last 24 hours in Katoomba, State of New South Wales
The chart below shows the number of NBN reports we have received in the last 24 hours from users in Katoomba and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NBN. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NBN users through our website.
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Internet (73%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map Near Katoomba, Blue Mountains Municipality, State of New South Wales
The most recent NBN outage reports came from the following cities: Sydney and Katoomba.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NBN Issues Reports Near Katoomba, State of New South Wales
Latest outage, problems and issue reports in Katoomba and nearby locations:
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
My @NBN_Australia HFC service is down. Fault logged with my RSP (@Aussie_BB). I wonder if nbn will book "planned maintenance" again to fix the fault - it conveniently stops the "unplanned outage" timer when they do that...
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yttukina 2.0
(@CSK_free7spirit) reported
from
Sydney, State of New South Wales
@NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@trevorlong To be fair, they had to offer 40% additional CVC bandwidth, and streaming providers have cut the visual quality of their product to help the NBN cope. Whilst a lot of the problems with the NBN are not actually @NBN_Australia's fault, they do get a lot wrong.
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Anthony Horton
(@vacant3rdman) reported
from
Sydney, State of New South Wales
The issue being that recent firmware versions are (supposedly) FTTC NBN compatible, but the original version isn't. So I had to download the firmware update to phone via 4G, & am now transfering it to laptop over Bluetooth so can then upload to the router via WiFi...
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Defeated Furby
(@theorangepeach) reported
from
Sydney, State of New South Wales
@joshh_dp @daddy_no_ It also done within minutes if you already have NBN - whether it’s node, curb, hfc or fibre - a decent ISP (like AussieBB) can have your service activated within the hour. Fibre just means you can have more than one service at once
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Andrew Cooling
(@the_cooling) reported
from
Sydney, State of New South Wales
@Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@TooheyMatthew @AlexanderDowner @QandA Government ministers would be better prepared if they actually did useful things for the people of Australia. Fletcher the guru of telecoms brought us nbn. No wonder they obfuscate with generalities and spin. Horrible to watch people squirm even if deserved.
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Trevor Long
(@trevorlong) reported
from
Sydney, State of New South Wales
@peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too
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Dan Ilic 🧴👐
(@danilic) reported
from
Sydney, State of New South Wales
NBN at our house is so bad it's freezing during this NBN scene during How to Stay Married.
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Paul Skip
(@PSkip38) reported
from
Sydney, State of New South Wales
@SBSNews Sorry, but Labor's history has been to take the Communist money both for party and individual funding. Nbn angry of those officials are either very naive or rediculous stupid. You receive monies, your support is expected.
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Michael Slezak
(@MikeySlezak) reported
from
Sydney, State of New South Wales
@NickEvershed Countdown until NBN help tweets you with inane comment...
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💧 leftwinglunatic Susan B.A.
(@SElizaP) reported
from
Sydney, State of New South Wales
@Loulaloulaa @BrettMasonNews @PatsKarvelas @TurnbullMalcolm Possibly Turnbull is speaking out about #robodebt because he knows Morrison was the responsible minister. Whereas he won't admit #nbn failure because that was all down to him. Not really so authentic & admirable .
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@NBN_Australia @CannabisFairy69 Hi Sarah - seems that local power issues caused some grief. Hard reset (with the reset button) of the CPD has brought things back online.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@hipstergeddon @gusworldau @NBN_Australia The issue there is that no end-user is actually a direct customer of NBN. RSPs are NBN's customers. End-users are the RSP's customers.
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yttukina 2.0
(@CSK_free7spirit) reported
from
Sydney, State of New South Wales
Hey @NBN_Australia we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.
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🤖SMHFConvoy🤖
(@SMHFConvoy) reported
from
Sydney, State of New South Wales
Okay something just happened around Katoomba, sirens blaring and the modem keeps switching between NBN and mobile network.
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@DaveIrving99 @snapipup @zdnetaustralia It's a total failure since LNP Government got involved, it's overpriced, outdated, way too slow & Australian taxpayers are being double hit 💸💸💸 & recently Parliament passed a monthly increase to give NBN additional 💸💸 for what......to assist Murdoch 👎🏾👎🏽👎🏿💩🤡
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Aussie_BB Oh, the issue isn't you guys, it's the wholesale residential service options that NBN gives you to sell with poor uplink speed options...
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Timothy Harrison 🤙
(@Tiim_) reported
from
Sydney, State of New South Wales
Quality is still better than my @NBN_Australia service.
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Peter Hanssens
(@petehanssens) reported
from
Sydney, State of New South Wales
@mattgillard @Aussie_BB Yep, the customer service person just said that I was one of the 30% of households that can’t get more than 100mb/s via the @NBN_Australia
NBN Issues Reports
Latest outage, problems and issue reports in social media:
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Kano'y
(@kanoy_ako) reported
@MashaMasha2022 And accusations of massive kickbacks involving the awarding of a now-cancelled $US329 million contract to a Chinese corporation, Zhongxing Telecommunication Equipment Co. (ZTE), to build a nationwide broadband network (NBN) in the Philippines. (cont'd)
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
I dunno how I keep coming back to identifying vulnerabilities with telcos. 15yo missing Is Lucknow VIC real? Four'n Twenty made there. Pretty sure Lucknow but Patties says Bairnsdale... East Gippsland website down. Land VIC map doesn't have 161-163 Princes Hwy. Check nbn...
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Simon is Retired (not dead yet!)
(@SimonTimemach) reported
@Aussie_BB Hi, I thinking of switching over from Telstra, would I need a new NBN box and modem or would the Telstra branded ones I have now still work with your service? Thx.
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Darren Kelly
(@dazkel74) reported
@Telstra please help! My NBN connection has been dropping out for weeks. I’ve tried the chat multiple times and they cannot solve. I have an incident number.
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Diana Gibson
(@digibaus) reported
@nbn @Optus nbm techicoan didnt show AGAIN this morning Thats twice this week. Anf neither of you care to let the customer know. Imagine if a Dr or surgeon did that to patients with no apology or autoreschedule. Will you make it happen third time #nothappy
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🜲 tay #MiCasaSuCasa
(@notinthesametay) reported
@NBN_Australia if you fail during #MiCasaSuCasa istg
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Leslie
(@Leslie87839697) reported
CHANNEL 9 AUSTRALIA & NBN 3 - LYING AGAIN Meghan Markle received SUBSTANTIAL PAYMENT from infringement of copyright which has reported she is giving to a charity who deals with bullying. STOP YOUR BULLYING. KEVIN RUDD please take Australia’s disgraceful media giants down 👿
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Clint Masters
(@ClintMasters_) reported
Hi @Telstra have tried twice to speak with someone for NBN support, both times I have gone through automated menu, only for call to ring out with a message that the person I'm trying to reach has a full mailbox and then disconnecting me. Have had no chat response either...
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Left in Limbo
(@Left_in_Limbo) reported
@Terrytoo69 Hmm, that's a bit confusing. Are they offering a modem with 5G capacity that would kick-in if the NBN goes down at any point?
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Sc..t Mcnally
(@theap6chief) reported
His internet flashes from blue to orange and he can’t connect… he’s been on hold for an hour and is sure you are just going to make him wait another week - really unacceptable #service #nbn #activ8teme