NBN Outage in Central Coast, Gosford Shire, State of New South Wales

Okay something just happened around Katoomba, sirens blaring and the modem keeps switching between NBN and mobile network.

@NBN_Australia @CannabisFairy69 Hi Sarah - seems that local power issues caused some grief. Hard reset (with the reset button) of the CPD has brought things back online.

My @NBN_Australia HFC service is down. Fault logged with my RSP (@Aussie_BB). I wonder if nbn will book "planned maintenance" again to fix the fault - it conveniently stops the "unplanned outage" timer when they do that...

NBN at our house is so bad it's freezing during this NBN scene during How to Stay Married.

@mattgillard @Aussie_BB Yep, the customer service person just said that I was one of the 30% of households that can’t get more than 100mb/s via the @NBN_Australia

Quality is still better than my @NBN_Australia service.

@peterp79 @Aussie_BB @Telstra @NBN_Australia Also, 25 is minimum - so you should be getting 22 ish... plug a laptop INTO the modem and do a speed test. WIFI is probably what’s slowing you down too

@trevorlong To be fair, they had to offer 40% additional CVC bandwidth, and streaming providers have cut the visual quality of their product to help the NBN cope. Whilst a lot of the problems with the NBN are not actually @NBN_Australia's fault, they do get a lot wrong.

@Telstra another Foxtel / @NBN_Australia outage in Paddington, NSW. 3rd one in 2 months and expected fix date is Wednesday! Please help 🙏🏼

@SBSNews Sorry, but Labor's history has been to take the Communist money both for party and individual funding. Nbn angry of those officials are either very naive or rediculous stupid. You receive monies, your support is expected.

@NBN_Australia Hey @VodafoneAU we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

Hey @NBN_Australia we are down with internet for the past two days. .and trying to reach your customer service for he past two days with no real outcome.have been on call for 3 hours with no one attending our call.stresses us out as we cant work from home.

@NickEvershed Countdown until NBN help tweets you with inane comment...

@joshh_dp @daddy_no_ It also done within minutes if you already have NBN - whether it’s node, curb, hfc or fibre - a decent ISP (like AussieBB) can have your service activated within the hour. Fibre just means you can have more than one service at once

@hipstergeddon @gusworldau @NBN_Australia The issue there is that no end-user is actually a direct customer of NBN. RSPs are NBN's customers. End-users are the RSP's customers.

Typical. @NBN_Australia connection down since 4:34pm. Now we have a "Scheduled Outage" from 7:30pm to 10:30pm. Conveniently, this stops any "unscheduled outage " timers they might be measured against...

@MeckeringBoy @SammieMacM @abcnews It's overpriced, it's not worth $51+bn, it's overvalued, taxpayers pay twice because NBN force RSP's to pay too much, it's too slow, it takes too long to get connected, all thanks to LNP & Murdoch......LNP should have butted out & the "most recent" Minister is out of touch 👎🏾👎🏽👎🏿

@NBN_Australia I got a text from Telstra to say theres an outage in the area so looks like it's a known issue and is being worked on

@EVERALDATLARGE It was always going to be shit with the commercial model and nulber of POIs. Turnbull added an extra dimension of shitness by insisting on reusing dilapidated access infrastructure... at least Rudds shitful NBN concept had some scope for upgrades.

@Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

@tidgeaana I’m using their nbn rn but I love it. Also if the nbn ever goes down the box defaults to using the phone towers 4g so you should never be without internet

@NBN_Australia Thanks for your response. Telstra advises outage is due to cable damage caused by independent construction in the area. They are working on it.

@MallyHarold They can do further testing and if the issue is with nbn, they'll let us know and we'll work together to resolve and provide updates. Please note providers are experiencing extremely high call volumes & support requests at present and are working with reduced staffing levels. 2/3

@craigo001 Damn our NBN is diabolical.. I finally got back to retweet it In the immortal words of Count de Monet; "The King looks like the pissboy"

I moved into #Telstra 7 days ago and I promise you their nbn is the worst. Speeds of 7 mbps is just unheard of. Piece of advice to anyone planning to join Telstra DON’T

@_itsashleeee_ Maybe NBN having issues or like the Jets gf a few years back, lack of angles

@MRowlandMP That will be using the new satellite service that @TurnbullMalcolm told the electorate Aus didn't need, that could be catered for by existing satellite capacity. roflmao Tosser. #NBN

@NBN_Australia my ISP has consistently gone to bat for me when NBN failed. That I have no direct means of dealing with the people who are coming to my house is farcical and that the people I can contact about my service are not equipped to handle complaints is worse.

@TrjnRabbit We can only recommend that you please keep in close touch with your provider for any updates as they receive updates directly from our nbn support team. If you're advised that there is no update, your provider can request for an 2/3

Yes. The National Broadband Network (NBN) is proving to be a complete failure. It's time for us all mount a class action against this Company with the ACCC. Grounds: False advertising for starters