NBN Outage in Central Coast, Gosford Shire, State of New South Wales

@anil447_anil Hmmm I agree from a personal perspective... had super fast cable with no issues and got moved to NBN which either doesn’t work, drops out and is so much SLOWER than what we had...

@alexwantscoffee @NBN_Australia Exactly my thoughts. And no amount of help from the service provider is going to change the amount of users on the node, or as you say, magically turn the copper lines to fibre optic.

@NBN_Australia It’s directly related to the ‘fibre to the node’ loading, that can’t be fixed. Nor can the crap quality of the telephone lines in this area be totally replaced easily.

@SilvesterSJ @NewtonMark @NBN_Australia I’m pretty sure they won’t bother with resi once they realise how much more they can make by going direct to enterprise and avoiding all the end user support and TIO complaints.

@Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr

People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730

@Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.

O3 months and no resolution. Your customer service team for NBN should be ashamed of themselves. The call centre in I did should be closed. They are callous unprofessional and useless

@Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.

@THE_Russell @Chris86767838 @theprojecttv He wouldn't know, he's such a tool.......NBN is ****** & watch the cost to the Australian taxpayers to fix it......it's overpriced to rsp's now, not worth $50+bn, and total patchwork........thanks LNP 👎🏼👎🏿👎🏽💩💩💩🤖

Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus

@seoeffects LITERALLY THEYRE ALL SHIT AND NBN IS BARELY ANYGOOD AND MORE BAD LIKE THIS AINT IT 😔😔😭

@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia Turnbull changed from an all fibre system to a hybrid abomination of aging unreliable technologies. And it has not saved 1 cent as cost and schedule blow-outs and unreliability problems mount.

@Neil48422865 @EvolvingMeme @WittaTwitta @Zedtwo @NBN_Australia I don't know which alternate universe you live in, but I had 80 kb/s cable before they co-opted it for HFC. I now pay the same for an unreliable 25 kb/s. Fortunately tpg are laying a 100gb/s service in my street so I can leave nbn, and switch to fttp as before turnbull killed it

@Neil48422865 @WittaTwitta @Zedtwo @EvolvingMeme @NBN_Australia That is the worst bullshit I have seen in a long time. If you believe what you're saying then you are obviously a stooge for hire.

@Telstra Well what do you know @NBN_Australia finally click over to 85Mbps....did I spend countless hours to resolve the fact that #telstra “forgot” to flick the switch on my account...why did it have to come to a #complaint

@Telstra @NBN_Australia promises promises nothing but broken promises.

@WorldOfMarkyD @nchuah Will never 4get that arsehole......NBN, Our ABC.....all suffered by his decisions 👎🏿👎🏽👎🏼💩🤖so why was he rewarded.....mouth 💸💸💸🤔🤔🤔

@gurambae Working or just connected, how many devices does your NBN service provider modem allow

Is there any bigger shit show than the crappy @NBN_Australia brought to us by wrecker @TurnbullMalcolm. No internet again tonight, my weekly experience on HFC hybrid crap rolled out by our useless former PM under orders from another earlier former idiot and useless PM. @iiNet

@Martin_Bonobo It’s Telstra’s building. They are using the rest of it for NBN roll out and say they will let us knock it down after that.

@joshh_dp Yup. Has been perfect for years. Suddenly it’s bad only in the peak but I have to wait for an NBN technician to look at the NTD 🙄

@0dayssincemeltd In contract so just waiting for them to acknowledge it’s broken so I can leave with no fee. Complaint in with Telstra and now the TIO. All Telstra are doing is sending an NBN tech to look at my NTD

@CameronWatt They had a data feed issue last night. My POI is good for Aussie BB but I might give Vodafone NBN a go. Get a bundle discount and $69/m for 100/40 for first 6 months. Plus the 4G backup

After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!

@Telstra Last night I could barley load my online uni course when speeds got down to 4Mbps. In fact it will probably be faster if i disconnect the NBN and use the 4G backup of an evening.

@Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.

@Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time

@AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.

@Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.

Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃

@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

@fictillius The way around it is to put a small switch between the NBN Modem and the ISP router. Use their router purely for voice and a second router of your choice for data. It seems 2x devices can sign in with same credentials so will be testing that out.

iiNet support wasn’t interested in the fact they had iiNet NBN 50 and suddenly they had Vodafone NBN 100 running at their house. Just say it’s impossible.

Also before they moved out their home internet had suddenly moved to Vodafone NBN but their iiNet account still showed usage up until the people at the new house turned off the modem. Sounds like a churn was done but iiNet support claims that is impossible

@Radxiation nbn is down playing on 4 g haha

ADSL service cancellation has been requested. I'm now all-in on the #nbn

@Telstra my house does not yet have nbn. Until this week good cable. You’ve been doing work in @hornsby to prep for nbn. Now every night no service post 8pm. Other times constant dropouts. #nbn #nbnisajoke #telstra #hornsby #idontwantnbn @wendy_harmer @

@Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...

Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell

@Telstra Automated answer and on hold. Just called back on another phone and answered straight away. Go figure (but problem not fixed). I had such a great internet experience before being moved to NBN!

@EddyJokovich Nothing, they just wanted to destroy our NBN & Abbott/MT/ Murdoch did the job.....watch the costs to fix all to be picked up by taxpayers 👎🏽👎🏼👎🏿💩🤖

Stream is taking a momentary interval while Telstra sorts it’s shit out - feel free to go grab a drink, pee, and complain about the #NBN

The internet in Bondi is horrible 4G, NBN... everything!

Appears to be an internet outage in Leichhardt, NBN on TPG, FYI @TPG_Telecom @NBN_Australia #nbn #tpg #leichhardt #connection #internet, thank you

Just checked @NBN_Australia has gone from July 2019 to Jan 2020 in my street. I have made the decision to go totally wireless as ADSL has also slowed to a crawl. I'll be showing you how I manage my internal wireless network with more wireless. Thanks for nothing NBN clowns.

@michaelhallida4 @BreakfastNews Yep a workable NBN, that provides what you pay for, not pay 100 get 43.....just crap

@myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

@strebormt @Telstra @ScottMorrisonMP It's not Telstra....it's LNP Government crap NBN, totally destroyed by Abbott/MT/Murdoch

@Ross_Greenwood it will never happen but we need a royal commission into the #NBN

@NewtonMark @Telstra I think the thread where someone from @Telstra asked for help with NBN was some of the best schadenfreude I've ever seen.

@crgentle @moogzy @Optus Hey Chris feel your pain. Same issue the modem is very latent and the wifi router seems to have completely given up. Hope it sorted out swiftly who knows what happens when we get NBN.

@iPrimusAU no, it's not. It's a clusterduck for sure and I have just cancelled the NBN order so now we are back to square 1. your customer service person on the phone didn't seem to care about the issue only wanted to sign us up for a contract.

@ajWasThere @bengrubb @JennieDuke They also deliberately let the copper network fall into disrepair, then sold off the lemon to NBN

@LesStonehouse The very day my NBN was installed I asked techie to check the speed and it achieved close to it's reported maximum of 25MBs download and similar for it stated upload speed. However it declined ever since never again achieving these speeds. It was satellite FYI. Now 4MBs is good.

So John Mullen @Telstra thinks "Australia would have ended up with 100Mbps services" if it weren't for #NBN_Australia What a load of shit. Telstra should have rolled fibre 15 years ago instead of charging a premium for garbage ADSL. Money grubbing Pricks

@Telstra @NBN_Australia really slow today. Amazingly shite. #fraud

nbn is so flawed and its honestly the biggest waste of Australian money, the fact that we are still using copper wires for our network infrastructure says it all really, telstra should have put fibre in and replaced all copper when they had the chance

@LesStonehouse Poor you, Les! I'm dreading when we Kew peeps will have no choice but to sign onto the Coalition's notoriously lousy/already redundant #NBN plan. At least we have a few more months grace!

So that’s a trifecta of ****-ups from #Trumble . #NBN #snowy2 #mdbplan all his and all a massive #LNPfail #auspol