NBN Outage Report in Wollongong, State of New South Wales

@PeterCronau @MorpheusBeing Our 'world class' NBN is crap

@NBN_Australia Update: Thanks for sending someone to have a look. He tried to help but finally concluded that the most speed I can get here is 17mbps! because we are 1 km away from the node. I need to find an altenrantive for NBN. It should not be this low next to a main street. #nbndisaster

@NBN_Australia one genuine question: apparently because of the lockdown in Wollongong, NBN cannot send out a technician! I thought you are an essential service?! Also, the technician needs to check out the lines and wiring, etc. and they have no contact with a person. why can’t they work?

@seamus @brett_gibson @charlietech @wendy_harmer @robbie_buck @abcsydney The primary reason Nbn needed to add cvc capacity is because Australians - and click baiting journos at some publications - would simply say “nbn is stuffed” when they have issues, when in fact it’s the telcos that fail to provision bandwidth... anyway... good times

It was an NBN problem, which means I can't fix it. I told her that but that wasn't a good enough excuse. Do now I am a fat lazy spoilt child all because i didn't drop everything to sort out all her problems. She then told my dad that and threatened to stop helping me financially

Been in my new house 7 weeks & @NBN_Australia keeps canceling & will not give me a reason why. Hopefully @Telstra complaints department can help. #internetsucks

No internet blame nbn Minions irate at puppy cause he didn’t come to a work party Due to wales having prick problems again last week i aint sending these minions into work next week as they will only spark up... and that aint good when @DavidWPollock1 is away.

@LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

@Telstra I’m a patient person. However when my very elderly parents in Kiama are left without a land line for over 20 days & I discover that someone in @telstra or @nbn didn’t create a ‘Task ID’ for the third time in 3 weeks I reach a state of total frustration. Pls help.

@choppers91 @RobOakeshott1 Hey Michael sorry for delay. Have asked my office to follow up on Monday. Rob, you’ve always been solid on NBN but simply not true that we are saying job done. We will inherit a mess. Don’t know the scale of it & won’t make reckless promise about time & cost to fix it.

@DrRimmer @guytaur @smh It’s disappointing the Libs stuffed the NBN up in the first place. It’s a complete and utter mess now. Will be difficult to fix now.

Three minutes to go in the #NRLDragonsManly game and @FOXNRL on @Foxtel Play is dropping out. A shitty feed, or is it the shitty @NBN_Australia. We may never know.

@Gardevoir101 @AustralianLabor @MRowlandMP We’ve already announced our NBN Customer Service Guarantee. More to come.

@TonyAbbottMHR We could say the same thing about you and your previous government when it comes to the shit NBN you built. What a disaster.

Scott Morrison is trying to do what Turnball did with the NBN. Destroy the future and the environment by lying about the ESF. It has done nothing, it will never do anything except line their business cronies pockets.

@DoctorKarl Can't believe this was an election issue and everyone chose so poorly. @TurnbullMalcolm, @TonyAbbottMHR & @JoeHockey screwed Australian internet over for generations. #NBN #Fail

Having a few problems with the NBN. Using the Internet from my mobile.

Having a few problems with the NBN using the Internet from my mobile.

@OMGTheMess Note they didn't even implement them in a left-wing manner. NDIS has a stupid market model based on our awful jobactive system. NBN had to produce a fat return (partly to repay private financing wtf) and Gonski ensured lots of taxpayer cash went to super-wealthy private schools

@Optus Kartik the #NBN support closes at 6pm, is that a joke??? #Optus #TechFail

My phone and nbn both got shut off today thank you Optus and dodo 🖕🏻 so now im down to using my work phone hahah if anyone would like to help a gal out during this terribly slow month of January I’d appreciate it so much 🥺🫶 BEEMIT Minnie_xo

@OMGTheMess NBN on both sides is a mess. Having it a public entity will suck as governments see horrible when it comes to technology. Now 5G is faster for most use cases then NBN and that has been rolled out much quicker then the NBN was

@hutcho66 Absolutely right, there were so many errors made with the nbn that rests on all sides. Question is now how can it be fixed and how do you convince the pollies that it should be fixed. I thought that when everyone was locked down they would see demand for better uploads, but alas.

@TPG_Telecom Sent you in DM. The issue is still not fixed. It's almost one week now. Your team ordered a replacement WiFi router but now they are saying it's NBN issue.

@TheFeaver 2/2 This outage sadly was an NBN side issue, so impacted all ISP. Services should all be back online now as of about 1pm If there is any issue after reboot of network equipment please call support on 1300 880 905 or livechat via our website Regards, Meg

@TheFeaver 1/2 Hi and sorry to hear! We normally should pass on any outage info via email and Myaussie from NBN so apologies if comms were delayed, I'd suggest calling in case we have some old contact details too