NBN outages and service status in Cornwallis, New South Wales

Problems in the last 24 hours in Cornwallis, New South Wales

The chart below shows the number of NBN reports we have received in the last 24 hours from users in Cornwallis, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NBN Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve K (@nifmus) reported 48 seconds ago

  @NBN_Australia This doesn’t help at all when the outage notification for my address just says “unplanned outage” with no timeframe of when it will be actioned or rectified. More information other than “check our website” would be appreciated.

• 
  Rossco65 (@rossco65) reported 2 minutes ago

  @NBN_Australia Done the line test, NBN & Telstra - told by both we have a poor line. Since November it cuts out completely when it rains. Called Telstra, they said Call NBN. Call NBN, recording says call ISP. I lodged a `damage to node' form. Nothing. Can't find way on website to lodge fault.

• 
  Lee Tulloch Credible Woman (@missleetulloch) reported 3 minutes ago

  @Telstra Hey Matt @Telstra I am still trying to speak to someone at Telstra who can help me with setting up my NBN service. (Yes, since Jan 23!) Incorrect information, online chat people who can't access my account, phone numbers that send me back to online services I can't access. Help.

• 
  Steve Sammartino (@sammartino) reported 5 minutes ago

  @liubinskas NBN can never float - possible expansion of where they are allowed to play - ie 5G - then merge with Telstra... We should never have privatised ICT infrastructure IMO - it's a natural monopoly

• 
  Descry 🇦🇺 // Twitch: DescryAU (@descry) reported 7 minutes ago

  @hexsteph @NBN_Australia They've been screwing up my upload speeds since the 12th, issue effecting bitrate too - significantly screwed up any momentum on growth I had going on Twitch. Proven by L2, NOC to be NBN issue & STILL want to send 2x tech out before escalating. 😭

• 
  Nino Iaccarino (@thcnunz) reported 13 minutes ago

  @NBN_Australia Your silence here speaks volumes. How do we stop getting a tech out to do nothing and actually have infrastructure fix the root cause ? My livelihood depends on the NBN.

• 
  Max (@max_au) reported 13 minutes ago

  @NewtonMark @NBN_Australia hoping you don't strike the same issue I had - from the description it sounded like a line card failed and was replaced, but they must have very limited telemetry as it took a full 24 hours to work that out.

• 
  🇦🇺Me Down Here🇺🇸 (@ynotwaffle) reported 15 minutes ago

  So my internet went down Sunday at 15:37, no acknowledgement from providers. Was supposed to be on at 7PM tonight. So almost 54hours later, no communication from @Telstra or NBN_Australia as to what is going on. Bring on the GENERIC replies. @

• 
  kofeyh (@kofeyh) reported 15 minutes ago

  @NewtonMark @NBN_Australia Ouch. The fttn connection here has gotten bored with working, and has decided to periodically just **** itself for no discernable reason. How good is mixed technology model?

• 
  Andy Yap (@andyyapwh) reported 16 minutes ago

  @TPG_Telecom The escalation to the NBN management only occurred after a heated conversation with your engineering support. This should already been done on day two rather than waiting for 6 days later. Given the efficiency level of NBN, escalation should be done sooner rather than later.