Optus Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben (@Bens_Betting) reported 8 minutes ago

  North vs West Coast Preview Not sure if anyone actually finds these useful, but here it is 👇 First things first, it’s North’s “home” game but at Optus Stadium. I can’t help but feel like WCE would be favourites if this was actually their home game? Happy to back the Eagles in at $2.75 on TAB. Hough tag: WCE are a good matchup for mids except for whoever cops the Hough tag. Keen to avoid Sheez & LDU this week because one of them will get it. Really like Kerch here playing as a midfielder. Should see plenty of it with the attention going elsewhere. Wardlaw the other one who shapes up as a nice matchup but I’m yet to see him really accumulate so I’m not as keen to play his overs. Happy to add him in a SGM for 15+ though. Defenders vs West Coast: WCE don’t actually concede that many disposals to opposition defenders, so I’m happy to leave Parker and Daniel alone in this one. Lines for them seem bang on. Big X needs help: Leaving big X alone here. Seems like a soft matchup vs WCE on the surface but he’s clearly not right with a very poor last 3 weeks and now requiring backup assistance from Goad. Would lean on the unders here if I had to, but probs leaving it alone given it’s already down at 16.5. North without FOS: On the flip side, North have been very restrictive for most of the season, except for their 2 blowouts vs Adelaide and Freo. Can’t see West Coast smashing North so I’m expecting North to be a bit restrictive. However, there’s also no FOS for North, so no heavy tags on WCE’s midfield. Makes it a hard one to gauge so I’ll be passing on the Eagles’ mids of Kelly & Reid. Defenders vs North: The area I do like here is unders for West Coast defenders. McCarthy & Ginbey out, Herbert & Lindsay in. Shouldn’t be too many positional changes, if any. I reckon Liam Baker and Josh Lindsay’s 19.5 lines are too high here and would be keen on their unders. Murdock, to tag or not to tag: Not sure if Murdock tags in this one. Don’t think they’d be too worried about Parker or Daniel, so I think Murdock might have the chance to win the ball himself again in this one. Don’t mind the o16.5 line for him. Goals vs North: Lastly, North’s backline is a rabble. Expecting West Coast to kick quite a few today. Liking Waterman 3+. Done it 5/L6 and now plays North. Only kicked 1 vs North in rd2 but North are in the second-leg of their WA stint. I’m expecting it to have its toll. SGM legs: Not overly keen on an SGM here but if I did, it would be something centred around Kerch 20+, Wardlaw 15+. Would be happy to add a very generous WCE alt handicap to boost the price here. WCE +30.5 perhaps?

• 
  Drooling Drummer (@5BNylonTip) reported 9 minutes ago

  It would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.

• 
  leon (not kin) (@doingwritebyme) reported 10 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  Cdbrown (@BrowntownBrew) reported 10 minutes ago

  @Feintglow @robb_j_m Or just change providers that actually want to provide a proper service and want happy customers. Rather than Optus, Telstra etc that don't care and know people aren't smart enough to change

• 
  Jez (@Jez3c) reported 16 minutes ago

  @PurpleHaze_Lee Reckon The noise last night, broke the sound barrier and probably a couple of windows. Anybody check Optus for broken glass last night.

• 
  Wayne Reardon (@WayneReardon) reported 19 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Val (@mightgetthere) reported 20 minutes ago

  @DevMohali @Ausbobsmit I have met some really nice Indians, and I have met some that want to rip us off every chance they get. I will never again deal with an Indian or a Pakistani in telecommunications. I’m not sure but I think Telstra and Optus are a bit gun-shy well.

• 
  bndt (@banditkayfabe) reported 22 minutes ago

  Bunbury, BYE, Optus, Optus? For 4 weeks? Never heard of such a thing for WA!

• 
  Lozza! 💙💛🦅 (@lozza929406) reported 28 minutes ago

  @DylanMcEvoy Is that at optus? WTF

• 
  Alison Kyteler (@ali_kyteler) reported 30 minutes ago

  @AnikaWells @Optus @acccgovau Verification emails with codes are taking 1–3 hours to reach Optusnet users’ inboxes, making them useless since most codes expire in 5–30 minutes. A search online shows plenty of people describing this issue. Result: locked out of accounts.

• 
  JasMina (@JasminaCv) reported 35 minutes ago

  @Optus you are the WORST f*kn network EVER!!!

• 
  Anthony (@AnthonyPHoran) reported 36 minutes ago

  @Gatty54 The 1st mistake was selling TV rights to a streaming service with no other sports. Should have kept it on Fox Sports or sold to Optus/Stan which has EPL. 2nd mistake was adding MacArthur & Western United which had smaller markets & took fans off existing clubs.

• 
  Spag Bol Boy🍝 (@blu_boys) reported 37 minutes ago

  @sueytweets @lainie_york I might pop in to Optus to get a new one but it’s not on the top of my to do list. Apple purposely do this when a contract is finished slow the phone down and battery too.

• 
  Robert SpeedBird (@SpeedBirdEU) reported 39 minutes ago

  @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.

• 
  landman (@hasselljpb) reported 39 minutes ago

  @Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!