Optus Outage Map
The map below depicts the most recent cities in Australia where Optus users have reported problems and outages. If you are experiencing problems with Optus, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Optus users affected:
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 70 |
| Brisbane, QLD | 54 |
| Melbourne, VIC | 48 |
| Adelaide, SA | 24 |
| Perth, WA | 16 |
| Sunshine Coast, QLD | 5 |
| Canberra, ACT | 3 |
| Gold Coast, QLD | 3 |
| Traralgon, VIC | 2 |
| Tamborine Mountain, QLD | 2 |
| Rockhampton, QLD | 2 |
| Wollongong, NSW | 2 |
| Armidale, NSW | 2 |
| Nowra, NSW | 1 |
| Ewan, QLD | 1 |
| Hobart, TAS | 1 |
| Thirlmere, NSW | 1 |
| Wangaratta, VIC | 1 |
| Ballarat, VIC | 1 |
| Clareville, NSW | 1 |
| Mandurah, WA | 1 |
| Geelong, VIC | 1 |
| Central Coast, NSW | 1 |
| Bundaberg, QLD | 1 |
| Cummins, SA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
MLo
(@MLoParis) reported
@Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue
-
JILL
(@1Swinging_Voter) reported
Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?
-
JILL
(@1Swinging_Voter) reported
Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?
-
MLo
(@MLoParis) reported
@Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue
-
JILL
(@1Swinging_Voter) reported
Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?
-
JILL
(@1Swinging_Voter) reported
Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?
-
JILL
(@1Swinging_Voter) reported
Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?
-
MLo
(@MLoParis) reported
@Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue
-
MLo
(@MLoParis) reported
@Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue
-
JILL
(@1Swinging_Voter) reported
Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?
-
MLo
(@MLoParis) reported
@Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue
-
MLo
(@MLoParis) reported
@Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue
-
JILL
(@1Swinging_Voter) reported
Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?
-
JILL
(@1Swinging_Voter) reported
Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?
-
Jonathan (Jono) Greenwood
(@JonathanGwood) reported
also, per this ABC article summary: "The conduct occurred when Optus boss Stephen Rue was CEO of NBN Co. Mr Rue is expected to face a grilling by a Senate inquiry on Monday into last month's triple-0 outage." !!!!