Optus Outage Map

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Optus Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Optus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • BJ PETE (@BJPETE2) reported

    @Optus I live in Dulwich Hill ( Sydney ) and have Optus mobile. If you want to do any streaming most of the day and evening then it's Optus NO. At 1am onwards it's not to bad but do you have to wait till 1am to get a signal to watch YouTube or Optus sport. Optus NO.

  • Donald Campbell (@ardtarig) reported

    @Optus . NBN installed today. Still not able to receive telephone calls. NBN technician advised to contact optus if not working after two hours

  • Tom Bell (@SnappyTom86) reported

    @Optus Greetings, I am trying to purchase a new Samsung Galaxy S21 Ultra 5G on a 36mth plan but the online portal requires that I have a driver's license or a passport. I don't drive but I do have a "Proof of Age" card. Hoping you are able to help here. Regards, -- Tom.

  • Moe Kay (@Kanasey) reported

    @neilw101 @9NewsAUS @CUhlmann Do you really believe that narrative? You do know Huawei is already deployed on the Optus 4G network?

  • 넬Nell (@nemuinell) reported

    @jianyis omfg lmaoooo vodafail i keep having issues with them.. might move to Optus

  • Rick 🇦🇺 (@dnforca) reported

    @MinionCabal @CraigKellyMP Same **** happened over here at Optus Stadium I tweeted about it yesterday 55,000 crowd

  • Nadine Pollard (@Nadsypoll) reported

    @Telstra I want to know what is being done about the fact that it has been 6 days since I have purchased my mobile and my SIM card has still yet to be activated. I have had many conversations online and in store and no one is able to help me. Dissatisfied and disappointed. #optus

  • Kish ⛓We Do Not Consent ⚖️ (@NFPublication) reported

    @troothmonstah @Optus Proly a scammer? Sometimes they call random, usually hone numbers but don’t have call back # and never leave a message..

  • David Emes (@Eemzee15) reported

    @jennamclarke @westaustralian @perthnow Hypocritical and nonsensical all at the same time. 50,000 can milk around outside Optus and on trains but can’t do it at a Dawn Service. Either the CHO or the Government and their bureaucrats (most likely all) are morons out of their depth. People could force this change.

  • Ryan Williams (@RyanWil62993886) reported

    @1Swinging_Voter This China bloke has no shame. It is all Australia's fault. I wonder if he is referring to the time I advised Optus not to use Huawei as the equipment could not be trusted security-wise, as any part of the network could be dialed into, and only Chinese techs could do installation

  • Alp Erguney (@aerguney) reported

    @Optus I got all my bills rebated as a result of my TIO complaint. Sent the modem back although I was told by the Sr case manager that it's fine to keep it. But I got a bill emailed to me which makes absolute no sense. Any ideas? Support is useless.

  • Lou (@loupavia) reported

    @Optus Yes but $15 on $135 bill is out right robbery and I have been a customer for years . And with today’s tech it’s not that there is a labour cost that your trying to cover it’s just automatic cyber robbery

  • ailis (@nervouswee) reported

    @Optus I was on hold for 16 minutes only to then have to hang up and start again because I couldn’t get back to the Optus loop line

  • ailis (@nervouswee) reported

    Hi @Optus I love that I finally got though to someone on the Optus loop line and upon hearing my query your team member automatically said “that’s a customer service enquire” and transferred me through before I could say IM CALLING FROM A BUSINESS DONT DO THAT

  • Lou (@loupavia) reported

    @Optus How can Optus justify charging $15 late payment fee on $$135 bill to a loyal customer something is wrong here the interest rate is over 500% on a yearly basis can someone explain

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