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Optus

Optus Outage Map

The map below depicts the most recent cities worldwide where Optus users have reported problems and outages. If you are having an issue with Optus, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Optus users affected:

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 12
Brisbane, QLD 12
Sydney, NSW 12
Adelaide, SA 4
Arumpo, NSW 3
Sunshine Coast, QLD 1
Perth, WA 3
Townsville, QLD 5
Couridjah, NSW 1
Gold Coast, QLD 1
Ballarat, VIC 1
Fingal Bay, NSW 1
Darwin, NT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave87990998
    Dave (@Dave87990998) reported

    All areas zero today not even finals week ur struggling from next month finals wtf ur going to do loss all straight and out of grand finals even u win and play grand final ur just **** no use outside Optus stadium @freodockers

  • ChrisAitchiso14
    Chris Aitchison (@ChrisAitchiso14) reported

    Does it make you sick to your stomach when you are an Optus customer for a long time, How long you have been a customer for and how they have mistreated their customers by WAYYYY Overcharging for their pre paid internet services. We get the shittiest deals even though WE PAY IN ADVANCE just to have out DETAILS LEAKED TO THE DARKWEB.I Got no apology and it works out we pau more money and PAY UP FRONT, no invoices but OPTUS prepaid Customers just ***** in the *** with a ***** comparable to the Governments they keep ******* us with!!!

  • ImOneWithTheKop
    B-Rad 🍉🔴🦢🐶 (@ImOneWithTheKop) reported

    @footyindustryAU Granted for those states. AO and Optus were well executed. That Tassie will cost more than either for a stadium less than half the capacity pisses me off (I'm aware of all the supply side problems). Whilst Brisbane Roar is being fkd around by Suncorp having the busiest schedule.

  • RCT_10
    Grandy Promenade (@RCT_10) reported

    Why ******** am I not at optus

  • brendan_kelly9
    Brendan Kelly (@brendan_kelly9) reported

    @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

  • Optus
    Optus (@Optus) reported

    @Sharkies2035 Hi there, I'm sorry to hear about your poor experience with Optus' prepaid plans. We'd like the opportunity to turn this around for you. Please send us a Direct Message with more information so that we can investigate further. -San

  • ibeensolonow
    solo 𓆩✧𓆪 🇦🇺🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ibeensolonow) reported

    @BinManIan Even if we were to propose the oval stadiums, the AFL is too greedy and has too much influence, they'll never allow the use of the MCG, Adelaide Oval and Optus Stadium for a month

  • BrianJArbuckle
    #ForeverFreo (@BrianJArbuckle) reported

    @karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine

  • Strikerminime
    Cameron Holt (@Strikerminime) reported

    @Optus are the worst telco on the planet. You’d think that after over 30 years of loyalty they’d be willing to negotiate a compromise and maybe even a little leniency to someone in financial hardship, but no. They don’t care. It’s all about the money. Stay away from @Optus

  • jamesabernard
    James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reported

    Telstra network issues rumble on in qld. Messages delayed Calls dropped. How's Optus & Vodaphone doing?

  • Justme136160
    Just me (@Justme136160) reported

    @ALeighMP Didn't get it. iPhone. Optus. On. Fail.

  • james00000001
    James One 😷 (@james00000001) reported

    @JaniceB72627796 I'm wondering if Optus had a problem. Will be interested to hear if you receive it later

  • Warge6
    Warge (@Warge6) reported

    @AdityaS41869751 @randomcricstat Heads batting at the Optus to England off the back foot mainly But yes these drop in pitches on multi sport grounds are awful they break up and crack so easily or you leave enough grass on the top and it’s like your playing on a minefield

  • payneerynn
    Eryn (@payneerynn) reported

    @Tiger27745120 Thank the lord, thought i was the only one. am on the phone to optus now. The day before the ausalert message i was forced to update my phone. a S25 Ultra samsung. Ever since that and simultaneously the AUSALERT message i have nothing but connectivity issues.

  • optus_help
    Optus Help (@optus_help) reported

    @KleinRevd Based on the screenshots provided, it's not clear that the issue is related to the Optus network. If you would like us to take a closer look or if there's any additional information you'd like to provide, please send us a DM, and we'll be happy to investigate further. -San

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