Optus Outage Map
The map below depicts the most recent cities in Australia where Optus users have reported problems and outages. If you are experiencing problems with Optus, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Optus users affected:
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 22 |
| Brisbane, QLD | 21 |
| Melbourne, VIC | 12 |
| Perth, WA | 4 |
| Adelaide, SA | 3 |
| Canberra, ACT | 1 |
| Townsville, QLD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Delta Dawn, who's that idiot leading your nation?
(@FeeFeeCee) reported
@D_Melissa2 Optus has a $20 a month mobile phone and data plan, cancel any time. I have that alone, no bundle or anything - my home internet and landline is with another provider.
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O.Rexx
(@o_rexxellent) reported
@abcnews What the point? In our area the fed govt funded one operator only (Vodafone) with already awful coverage to build a new tower in our area. Meanwhile Telstra and Optus coverage remains as awful as ever.
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BigFooty Eagles Podcast
(@WCEBFPod) reported
Deep down we all know it’s going to be Nathan Vardy. Absolutely no disrespect to the great man, but if I don’t get to see Quinten Lynch and his glove make their Optus Stadium debut, I’ll walk out.
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Tandy
(@ATeeL) reported
@Optus Let me know when the issue is resolved. I was really looking forward to seeing a movie at 2pm, but that plan has been scuttled.
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Optus
(@Optus) reported
@ATeeL Hi there, I can confirm that we have no phased out discounted Hoyts tickets for our Optus customers. We currently are aware of any issue whereby our customers are unable to see discounted pricing when clicking through from the My Optus App (1/2)
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Constant Scribbles (Commissions Open!)
(@C0nstantM0tion) reported
@GeneralTekno Optus Pexus works so well because things get out of the way of his legs but Eris looks to have the Azalea problem of: Stuff doesn't move out of the way for her legs so you have to get the crotch in awkward positions to make poses work.
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TheCatholic27
(@TheCatholic27) reported
@OptusSport Optus really heavily leaning into the “**** the Huns” mentality here. Loving it.
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Ya fav rich Uncle
(@_call_me_tee_) reported
Do i like watching EPL enough to stick with Optus even though it has crappy network?
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Mx Claire 🔞
(@TransQTClaire) reported
@desikitteh @Optus ******* hell did their support software just switch you to a different person without even telling you?
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Blissfulkel
(@bl1ssy) reported
The mice that run on a wheel to keep my internet going clearly need a break @Optus they have been slowing down and intermittently stopping for months now!
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Optus
(@Optus) reported
@Kristian9k3g As mentioned, we would be more than happy to look into your billing issue. In the instance that you were not wanting to send through a DM, our support teams are available 24/7 via the Optus App -Quade
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t 😮💨
(@ohtimz) reported
changed from voda to optus only to get shittier service 🥲💔
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Andrew Clare
(@DrewTrumpet) reported
Optus number share has many problems with the new Apple Watch series 7. I have been trying to get it fixed for months and still can’t even get a return phone call @Optus #sickofwaiting #optus
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.\ran78
(@victorycelt78) reported
@TonyTannousTRBA Football has never been in such a poor state in this country. Even in the bad old days of never qualifying for a WC. We actually had genuine debate & discussion on SBS. We have nothing now, bar Optus & Stan with some shows. It really seems like no one cares about football here.
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WinWin
(@maddTadd) reported
@Optus need assistance with e Sim activation. Your customer service keep changing their narrative and every time I call. Please help
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