Optus Outage Map
The map below depicts the most recent cities in Australia where Optus users have reported problems and outages. If you are experiencing problems with Optus, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Optus users affected:
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E-mail
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 76 |
| Melbourne, VIC | 54 |
| Brisbane, QLD | 53 |
| Perth, WA | 19 |
| Adelaide, SA | 9 |
| Townsville, QLD | 3 |
| Sippy Downs, QLD | 2 |
| Canberra, ACT | 2 |
| Hobart, TAS | 2 |
| Wollongong, NSW | 1 |
| Kununurra, WA | 1 |
| Toowoomba, QLD | 1 |
| Tamborine Mountain, QLD | 1 |
| Lismore, NSW | 1 |
| Atherton, QLD | 1 |
| Warrnambool, VIC | 1 |
| Kalgoorlie, WA | 1 |
| Cairns, QLD | 1 |
| Urraween, QLD | 1 |
| Newcastle, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Rebecca Oyomopito (PhD)
(@DrRebeccaO) reported
@Optus Service came back on a few minutes ago. Thanks for contacting me to investigate.
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Ken. More 💲 on 👣👣👣👣 none on 🏅🏅🏅
(@vaughan_k) reported
@Radiopej @amaysimAU They have to fix up the 4G #Optus network first as it seems there is several outages in different areas of #Australia?
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Dr Rebecca Oyomopito (PhD)
(@DrRebeccaO) reported
@Optus Home internet and fixed phoneline down for hours now. Pyrmont 2009. What is going on?
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Tanya
(@wade396) reported
@Optus Hello can anyone assist me with my Optus mail is there a problem accessing emails
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Pickled Pickle 🍍🍕
(@Imno_superman_) reported
Optus didn’t call me 🙄 Phoned them & Lewis sorted it all out after 40mins of multiple resetting at the Optus end & the phone line is working Thank ****
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Matt Watson
(@MattWatson1) reported
We are done. Between @raejada and myself we have done everything we can to assist @optus in fixing their blunder. They have done the bare minimum and we are still without service. No more. That’s enough #optus #optusfail #wehateoptus
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HoodLikeMe
(@ChuckTaylorz89) reported
Oh fark off! Optus internet just went down again!
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TTV Kn1ghtingale 🐝🇦🇺 #joyconboyzforever
(@nightingaleman) reported
@Optus Yeah tried that still an issue.
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Nasir Nawaz Tarar
(@nasirtarar) reported
@Optus NBN is not working again now. Any updates?
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Matt Watson
(@MattWatson1) reported
So, after bungling our plan adjustment, @optus are now making it difficult for us in terms of fixing their error. I have never experienced such half-wittery and incompetence. Fix it @optus Just fix it #optus #optusfail #rubbish
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Cyclone
(@therealcyclone) reported
@Optus @aussiekimbo This was what I was trying to find out too. I couldn't access emails even using another telco network 😭
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John Jackson
(@jj_dock) reported
@Optus what's up with webmail? Been out of action for 3 hours #fail
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Tanya
(@wade396) reported
@Optus my mail will not download is their a problem with webmail
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Mrugen Kantaria
(@MrugenK) reported
@Optus I still have issues with incoming calls - goes straight to the voicemail.
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HoodLikeMe
(@ChuckTaylorz89) reported
@Optus Outage once again in Macquarie Fields 2564 for the past 30 mins. What's the update please?
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