Optus Outage Map
The map below depicts the most recent cities worldwide where Optus users have reported problems and outages. If you are having an issue with Optus, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Optus users affected:
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 11 |
| Adelaide, SA | 5 |
| Brisbane, QLD | 13 |
| Sydney, NSW | 16 |
| Perth, WA | 9 |
| Townsville, QLD | 5 |
| Couridjah, NSW | 1 |
| Gold Coast, QLD | 1 |
| Arumpo, NSW | 3 |
| Ballarat, VIC | 1 |
| Fingal Bay, NSW | 1 |
| Darwin, NT | 1 |
| Mandurah, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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A K (@AK22762976) reported@SkyNewsAust CEO return won't fix the problem - the Engineers are the important focus group whose expertise is critical to restore services [certainly earning their annual salary now -bonuses? "poof!" One imagines Optus satellite services in hot demand
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π«πππππ πΊππππ π΄πππππππ π¦πΊ (@DanielSMatthews) reported@ianclarkeAU If you have a business you need both, they never go down at the same time. This was the case with Optus and Telstra cable networks decades ago, if you had both and a firewall/router that handled either bridging or failover you were never off line. Mind you Telstra did get nasty in the early days because their billing system was lazy so you could send packets out on one service and pull down data on the other thus avoiding usage fees. π€
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mark macca π π π (@mcdonellaussie) reported@Fallingsky556 I gather she was on the Optus network?
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Ferdie Khnopff (@FKhnopff) reported@Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?
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alli πππ tΓΈp 19/11/24 (@kitswhiteshirts) reportedinteresting how i was with telstra during the 2 optus outages and now im with optus there was a telstra outage
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naymmm (@Naymmm_) reported@stupidtechtakes reminds me of the optus outage (**** optus they killed my xiaomi 15 from connecting to optus networks)
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saint_ted (@saint_ted3) reported@jmil400 Where was the communications minister moron? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about
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JJ (@recursedand) reported@telstra hey ********: why give me free service all day to then leave me unable to recharge *still*? who is running your company? vote them out. you guys suck but you're better than optus *still* somehow.
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Radio Australis (@freedom4UU) reportedHow many times in the past 3 years have telecommication services in Australia been disrupted? #Telstra #Optus More evidence which strongly suggests Telstra and Optus aren't up to it. Lack of investment in infrastructure? #StarLink is winning more customers because of these lack lustre telcos. Telstra has suffered an outage that disrupted calls, mobile data and some Triple Zero calls across the country after reports of the problem emerged on Wednesday morning. The telecommunications company, which has apologised to its customers, has said its CEO Vicki Brady was on annual leave.
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Krakow (@Krakow80492178) reported@AnikaWells Anika Wells has done it again. She let the aged care system down; now sheβs let down her new Portfolio Communications. Optus first, now Telstra. She interrupted her holidays l wonder how much taxpayers paid for this holiday.
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Toobs (@lockie_crash) reported@MickamiousG @Starlink When starlink finally get their mobile plans into Australia Telstra will be done within 2 years...one of Vodafone and Optus will survive as a budget telco, but people won't be paying Telstra prices for dogshit service
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Mick (@SirMickW) reportedIs #Optus NT #Darwin experiencing connectivity issues last few days ?
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Evangeline (@evangelinestuff) reported@thmsenglsh also their service is $70 a month for no good reason (they raised it because they added satellite sms) they profit consistently every year whereas optus basically makes a little more than enough to continue operating, the difference in revenue is crazy between the two
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Tim Coghl.\n (@bohdia) reported@Adrian_Arciuli @FIFAWorldCup MCG, Optus and Adelaide are Ovals and non starters. Cake Tin would and should be knocked down to expand. Given cricket isn't played there it would be rectangular, By 2042 Stadium Australia will have been rebuilt Perth should have a 40k rectangular Hopefully expanded Coopers
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Justβ€οΈOz π¦πΊ (@EdSaint61) reportedDoesnβt seen to be the same outrage with Telstra outage than Optus π€