Optus Outage Map

The map below depicts the most recent cities in Australia where Optus users have reported problems and outages. If you are experiencing problems with Optus, please submit a report below.

Optus users affected:

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Jon Snow (@FerrariEB115) reported a minute ago

  @StanSportFC Imagine paying $34 for this time of coverage …. Watching Barca Bayern it blacks out and sends me to the Juve game …. Half time coverage absolutely terrible , the price is nothing short of creedy , make it separate or give it back to optus sport .

• therealdilonjukic (@therealdilonju1) reported a minute ago

  @alinazaryan97 A lot simpler. I do like the aspect of the Optus App does make it easier but Stan has ****** it. Optus sport did have major issues at the start, I remember they hosted the world cup and couldn't keep up so SBS took it over. Luckily I support Arsenal, so I don't need Stan haha.

• Eden  (@edenxjune) reported 3 minutes ago

  @gothamgrrls I think Optus lowkey owns amaysim so they will allow it. No bad blood 🙏

• Michael Turner (@realmicturner) reported 4 minutes ago

  @izon_d Costs of broadcasting, production, non-direct costs of the actual business, transmission fees. At 800k, majority not direct subs, and through free access on Optus plans. Churn rates are never publicised. So the at 600 aren’t calculable for a full 12 months, rather as low as 6

• Sarah Thomas (@SarahTtheWriter) reported 9 minutes ago

  @iiNet Great, thanks, apology accepted. I’m obviously accessing this through my @Optus network on my phone because… well, my wifi is down and I can’t access the internet otherwise to check for your updates. @Optus how are your home broadband deals these days???

• Johnny 🚷 (@LegacyFlan) reported 12 minutes ago

  @alinazaryan97 Picture quality of Stan Sport on my TV app compared to Optus Sport is not a joke. Blows Optus away, who need to sort their **** out.

• AMcManus (@alanmc_manus) reported 14 minutes ago

  @Loonerty @StanSportAU The Champions League Minis on Stan are not minis, but rather the full match, as are the highlights! No review show for all last night's games either. Pretty poor from Stan. Never had this nonsense from Optus.

• nate (@narhancotelo) reported 15 minutes ago

  @Optus please help

• Johnny 🚷 (@LegacyFlan) reported 17 minutes ago

  Why is @StanSportAU 100x better picture quality on my Samsung Frame TV than @OptusSport?? Obviously was annoyed having to pay for an extra streaming service for the UCL this season, but man, the quality difference is insane… anyone else seeing similar? Lot of work to do Optus ❌

• Tim Sheedy (@timbo2002) reported 18 minutes ago

  @Optus Hi - are there any plans to improve the 5G network? The coverage in my area doesn't seem to have improved in the past 18 months...

• pain (interlude) (@SonkeTshidiso) reported 19 minutes ago

  @tumisangr_ I don't rate it tbh. You gotta have a basic Stan sub to even and get Stan sport on top. Optus let us down

• Jon Snow (@FerrariEB115) reported 21 minutes ago

  @StanSportFC Cool story bro tell me what chapter i give a fk , give the ucl back to Optus sport , you guys are absolutely terrible , creedy dogs

• Dylan Charles (@dylan_dc12) reported 21 minutes ago

  @StanSportAU The coverage is actually horrible went on Optus sport then realised this rabble have the CL got the free trail to watch this game and it’s just awful. Comentators probably the worst I’ve ever heard on a sports broadcast if you could even hear them. 100% just using free streams.

• Wael (@ramos21966) reported 26 minutes ago

  @ItsAChelseaTing @StanSportAU the service was good today and not Delayed 2 minutes like Optus sports

• Optus (@Optus) reported 27 minutes ago

  @AimIabs Hi Esuh, are you having issues with your Optus service? Which service is this in regards to, I mean mobile or NBN home internet? Please send us a direct message with the details so that we can assist you further. Kartik

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