Optus Outage Map

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Optus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • reece coates (@reecejamesc) reported

    @Optus absolutely shocking customer service again🤯

  • dickless ferret (@reecejcoates) reported

    @Optus worst service ive ever received

  • Leigh S (@LeighHates) reported

    @Optus It took speaking to more than 8 people from different departments over the course of 5 days to finally cancel my home internet. I was told the final bill will be prorata’d and now I get another bill!! Can someone please sort this out!!

  • Russell Ayles (@Russell_Ayles) reported

    Can I get some help with this @Optus

  • MC | Tom Scott (@eyeamtom) reported

    @TAJgarou @Optus Mine has been awful for a long, long time, the highest I've ever seen our upload speed go is I could you not like 1.5 Mbps it's awful, we struggle to send messages with images on them sometimes. It's sad cause it's completely killed my ability to stream too.

  • Taj Garou (@TAJgarou) reported

    @eyeamtom @Optus My internet has been in and out around my area the whole of last week. You get hours where everything works fine and then your net slows down considerably or stops working for 2 to 3 hours. It sucks especially if your paying top dollar for reliable internet. Hope they fix it soon

  • Jordan Renouf (@JordanRenouf) reported

    @DeanRosario @moy_phil @TheRealALM @FFA @OptusSport Have to see actual stats of how many customers have changed to Optus for football. The entire football community will not switch over, that’s an unrealistic expectation. I for one wouldn’t leave Telstra because i don’t like the Optus service or their plans.

  • Ebony Harrison (@EbonyHa53163762) reported

    @Optus @dafyddrhysowen Been on the phone for 3+ hours with the same problem

  • Ebony Harrison (@EbonyHa53163762) reported

    @Optus still no service been on the phone for hours i just want some answers why cant ypu guys respond

  • Anne Taylor 💧🌏 ♻️ (@annect64) reported

    @earthma23 Amaysim. Good deals, runs on the Optus network, fast and reliable and fantastic customer service.

  • Yaakov (@yaakov_h) reported

    I’m starting to think that @Optus are limiting us to 100/20 during most hours and only supplying 100/40 on occasion, because the Speedtest upload stats are always either around 18-19 or in the mid-high 30s. Never in the 20-30 range.

  • Daddy SYO (@daddy_syo) reported

    @eyeamtom @Optus We're sorry to hear that you're having a bad experience! Please DM us with more info so we can give you further assistance, Because this automated reply certainly has no idea wtf is going on - HH 😂😂😂😭😭😎😎😎😎😎👌👌😵😵😵😍😍👀👀👀💯💯

  • brian lindsay (@bj_lindsay) reported

    @AleagueHub @jetstreamnewy I'm not a customer of Optus, however I would gladly pay the subscription

  • 💧🐨 Annette Walker (@TinkWalker) reported

    @Optus hi, my 84 yr old parents are customers of yours. They have no internet which means no phone. Your ppl told them because so many ppl using the internet @NBN_Australia PerthWA. Pls help

  • BK (@baris_koybasi) reported

    @mrjamesmoore @bust1978 @MickLynch_Age @theage @OptusSport Don't think Optus wouldn't pay anywhere close to what fox paid. They pay $50mil for EPL and A league isn't worth as much as EPL. Either way the tv rights are going to go down because there isn't another fox. I think they realised they severely overpaid

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