Optus

Optus Outage Map

The map below depicts the most recent cities in Australia where Optus users have reported problems and outages. If you are experiencing problems with Optus, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Optus users affected:

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 70
Brisbane, QLD 54
Melbourne, VIC 48
Adelaide, SA 24
Perth, WA 16
Sunshine Coast, QLD 5
Canberra, ACT 3
Gold Coast, QLD 3
Traralgon, VIC 2
Tamborine Mountain, QLD 2
Rockhampton, QLD 2
Wollongong, NSW 2
Armidale, NSW 2
Nowra, NSW 1
Ewan, QLD 1
Hobart, TAS 1
Thirlmere, NSW 1
Wangaratta, VIC 1
Ballarat, VIC 1
Clareville, NSW 1
Mandurah, WA 1
Geelong, VIC 1
Central Coast, NSW 1
Bundaberg, QLD 1
Cummins, SA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MLoParis MLo (@MLoParis) reported

    @Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue

  • 1Swinging_Voter JILL (@1Swinging_Voter) reported

    Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?

  • 1Swinging_Voter JILL (@1Swinging_Voter) reported

    Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?

  • MLoParis MLo (@MLoParis) reported

    @Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue

  • 1Swinging_Voter JILL (@1Swinging_Voter) reported

    Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?

  • 1Swinging_Voter JILL (@1Swinging_Voter) reported

    Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?

  • 1Swinging_Voter JILL (@1Swinging_Voter) reported

    Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?

  • MLoParis MLo (@MLoParis) reported

    @Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue

  • MLoParis MLo (@MLoParis) reported

    @Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue

  • 1Swinging_Voter JILL (@1Swinging_Voter) reported

    Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?

  • MLoParis MLo (@MLoParis) reported

    @Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue

  • MLoParis MLo (@MLoParis) reported

    @Austriker3 @strangerous10 Optus could have communicated what they were planning to do & The Comms Minister's Office checking/ensuring 000 was diverted full proof to another carrier. That was my take on her question. It was chaos/confusion/ducking & weaving. Will be contacting Wells myself on another issue

  • 1Swinging_Voter JILL (@1Swinging_Voter) reported

    Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?

  • 1Swinging_Voter JILL (@1Swinging_Voter) reported

    Hang on? Kevin Rudd's ex office boy Patrick Gorman said the Optus inquiry was welcomed? Pretty sure Labor were against the inquiry? Did little Tommy Connell realize that?

  • JonathanGwood Jonathan (Jono) Greenwood (@JonathanGwood) reported

    also, per this ABC article summary: "The conduct occurred when Optus boss Stephen Rue was CEO of NBN Co. Mr Rue is expected to face a grilling by a Senate inquiry on Monday into last month's triple-0 outage." !!!!

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