1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Optus
  6. ❯
  7. Outage Map
Optus

Optus Outage Map

The map below depicts the most recent cities worldwide where Optus users have reported problems and outages. If you are having an issue with Optus, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Optus users affected:

Less
More
Check Current Status

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sydney, NSW 61
Melbourne, VIC 44
Brisbane, QLD 28
Adelaide, SA 15
Perth, WA 11
Mount Barker, SA 1
Gold Coast, QLD 4
Ulverstone, TAS 1
Mandurah, WA 1
Sunshine Coast, QLD 5
Geelong, VIC 1
Wollongong, NSW 1
Nowra, NSW 1
Ewan, QLD 1
Canberra, ACT 1
Hobart, TAS 1
Thirlmere, NSW 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ollierafc
    Pommie_Ollie (@ollierafc) reported

    @Optus Swear down you’re the only company that goes before the public holiday and not after. No wonder people are queuing up to leave

  • MasaisaiSaymore
    i_am_Dr_Saymore (@MasaisaiSaymore) reported

    @optus_help @Optus Your network is getting worse and worse in Wyndham Vale. Please do something, it’s hard to work from home now

  • AshFootyTV
    Ash Footy TV (@AshFootyTV) reported

    West Coast Eagles v Sydney Swans The Eagles are flying high after an Adelaide Oval thriller. Now they host the 4th-placed Swans at Optus Stadium! #afleaglesswans

  • _BradleyWilliam
    Bradley William (@_BradleyWilliam) reported

    @lozza929406 @outbreezyWC Optus is booked for the duration of the Asian Cup, despite no more games being planned for the ground. SA has the cricket on at Adelaide Oval so it's out. Sucks but just venue availability 😒

  • leesa_heart
    Lion Heart 🦁💜 (@leesa_heart) reported

    Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵

  • Sriramcse31
    Sriram Narayanarao (@Sriramcse31) reported

    Customer care asked me to recharge roaming packs, validity packs, and top-ups, but none work because the SIM cannot connect to any network here (Telstra, Optus, Vodafone AU).

  • EVStraya
    EVStraya (@EVStraya) reported

    @electricfuture5 @Telstra Lack of data in shopping centres consistently was the main reason for me moving. Was going on for 6+ months. Went into the Telstra shop and they were all on wifi. With Optus now, obviously have their own history but I have had far less issues with them.

  • GirlsTalkFootyy
    Girls Talk Football (@GirlsTalkFootyy) reported

    I thought it was Optus, my bad

  • BodgieSteve
    Bodgie Steve (@BodgieSteve) reported

    @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

  • tatsyellow46
    Tats (@tatsyellow46) reported

    Optus Stadium update-kangas rivalling freo for worst jump this week

  • Eliza_Stevens26
    Eliza Stevens (@Eliza_Stevens26) reported

    @outbreezyWC SACA has the rights to Adelaide Oval till the end of March or something - so that makes sense given the issues last year when SA had the home Sheffield Shield final and Optus has the Matilda’s playing there in a day or two

  • pamelaruth27
    Pamela Dempster (@pamelaruth27) reported

    @Optus router and modem aren’t compatible and they denied they’d supplied it but they sent it to us. Appalling. Such trashy service!!

  • anandanepali99
    Ananda Nepali (@anandanepali99) reported

    @AlboMP I paid Optus ~$40 every month for a full year, and now I couldn’t able to cancel my SIM service. It’s incredibly frustrating and unnecessarily difficult. Services should make it easy to cancel if you’re not happy with them - not trap customers like this. Optus, sort this out! 💸😤

  • perthovalman
    paul gallagher (@perthovalman) reported

    @MattBobBrad1 That was on the weekend tho. First game here we had 45,000 at Optus. That was on the weekend. There’s probably 16 maybe 17,000. That’s not to bad. Game should have been tomorrow or Sunday. Oh well. Most important thing is get a result

  • kidkerrigan
    Nina Nikolic 💫 Kerri (@kidkerrigan) reported

    @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

Check Current Status