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Optus

Optus Outage Map

The map below depicts the most recent cities worldwide where Optus users have reported problems and outages. If you are having an issue with Optus, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Optus users affected:

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 12
Brisbane, QLD 8
Canberra, ACT 1
Sydney, NSW 6
Perth, WA 3
Arumpo, NSW 2
Adelaide, SA 2
Sunshine Coast, QLD 1
Townsville, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tonyward116
    tonyOnOn (@tonyward116) reported

    @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?

  • munkehsoup
    Great White Munkeh 🤍♀️🇦🇺 (@munkehsoup) reported

    I don't know why I even bother with the useless gd Optus app. It never ******* loads or works properly! Faster to just log into my account on the web ffs. 🙄

  • HBoo71
    Heidi (@HBoo71) reported

    @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!

  • Dave87990998
    Dave (@Dave87990998) reported

    Be prepared you are going to be hammered last time against hawks u were down first half and than came back to win but this is finals no first half or second half come back whoever leads from start wins.Also hawks have worked on how to ignore optus stadium crowd @freodockers

  • FreoLou
    FreoLou⚓🤘🛫⚖️ (@FreoLou) reported

    @KateBartlett34 @freopics_ @freodockers I think it will be more about the ladder for them especially with Tex playing away from home but either way I never think any game is a given. We do not have to win it but I hope we keep our Optus record alive for sure.

  • Brynbikes
    Bryn, Muppet Enthusiast (@Brynbikes) reported

    Train line to Optus stadium is down. Good luck, Freo fans....

  • JamesDwho
    James Parker (@JamesDwho) reported

    @optus_help @amaysimAU It appears in the last few months receiving MMS was broken on devices that don't have SMSoIP (over IMS). Is this a known issue that is going to be fixed? MMS media can be sent but not received via LTE/NAS. SMS send/receive works. Only an @Optus problem.

  • BrettJH2
    Brett 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ (@BrettJH2) reported

    @FreedmFightr1 When OPTUS stadium was built in WA originally they wanted to charge obscene prices for crap pies until the backlash. But that's the mindset. Instead of being grateful. They want to milk the supporters DRY!

  • payneerynn
    Eryn (@payneerynn) reported

    @Tiger27745120 Thank the lord, thought i was the only one. am on the phone to optus now. The day before the ausalert message i was forced to update my phone. a S25 Ultra samsung. Ever since that and simultaneously the AUSALERT message i have nothing but connectivity issues.

  • BardyBiggles
    Bardy Bigglesworth (@BardyBiggles) reported

    @VibewireCentral What is the business case for 6G? Can we get rid of our non services and only run on the radio network? @Optus

  • EaglestatsNW
    Eagles. Stats and random. (@EaglestatsNW) reported

    It's not possible for that to happen. I think not quite as bad as at Optus, both require a full clearing of the decks across the whole club. This isn't a rebuild in culture which is clearly what's required. It's just collecting players & not making them gel

  • Warge6
    Warge (@Warge6) reported

    @AdityaS41869751 @randomcricstat Heads batting at the Optus to England off the back foot mainly But yes these drop in pitches on multi sport grounds are awful they break up and crack so easily or you leave enough grass on the top and it’s like your playing on a minefield

  • Peter_Lewis747
    Peter Lewis (@Peter_Lewis747) reported

    @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

  • Zecoshi
    Zecoshi🛡️ (@Zecoshi) reported

    Ok hackers use it to grab some BTC using complex reasoning and here I am arguing with ai for being stupid and building a page and not checking its own form code, what the heck are hackers using as no way could my agent do complex and that’s Optus 5 on max lmao @AnthropicAI sort you **** out pronto before everyone moves to codex

  • swandogs
    SWANNY 🔺 (@swandogs) reported

    Been cooked in data breaches with my own goverment and Optus telco in Aus but didn’t expect this Never again

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