Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4101 and 4006.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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faeling 💜
(@faelingx) reported
from
Brisbane, State of Queensland
hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Gary Thomas Ellis
(@GaryThomasEllis) reported
from
Brisbane, State of Queensland
Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
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David J Gillespie
(@djgillespie9) reported
from
Brisbane, State of Queensland
Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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eggs fan page
(@_rigormoris_) reported
from
Brisbane, State of Queensland
@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Nathan John Kearney
(@nothingkanye) reported
from
Brisbane, State of Queensland
How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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SydneyFC Fan
(@COMEONSYDNEY) reported
I hate football on steaming. If it’s not Optus that’s **** it’s rebooting the **** Internet by Foxtel box.
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Paul Pusey
(@AusCanuckPaul) reported
@Optus remind me again why I continue to remain a customer with you? I try to get an esim for my new phone. The Broadway Optus store lie to my face as to why they can’t do it, at Ashfield I get told there’s a system issue and customer service is closed. This is truly pathetic sec
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Andrew Thackrah
(@AndrewThackrah) reported
from
Melbourne, State of Victoria
Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?
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Mitchell Parry-Shaw
(@ShawParry) reported
@Optus For more info, I am connecting to a 4G tower. Peak hours entail 7pm to 9pm mon-thu and 7pm to 12pm fri/sat. It isn't always at the exact same time, as you can imagine no single customer defines the peak. But I can be sure that around 7-10pm most days it will be unusable.
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Dr angryfinger
(@Angryfinger) reported
24,000 at Optus for telethon! We are completely out of **** to do now aren't we Perth?
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***** #lolatsouffs
(@RoostersSambo) reported
@JGrams23 @hinterland33 @LeagueUnlimited Why do Optus offer EPL free on their network... its a value add & wins customers But Telstra didnt end the deal the NRL did Telstra were trying to sell out of Foxtel before this happened Which forced them to pivot fully into Kayo, where they now heavily discount subscribers
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Jack Jacobs 🏳️🌈
(@jacojac) reported
@Optus Automatic payment's should've be suspended while there's a TIO billing hold on the account and even more so while you guys are constantly rekeying my account to the point where your "Customer Resolution Team" say they expect the next bill to be "weird" and trust me it's weird!
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Cameron Reilly
(@cameronreilly) reported
Walked into an Apple Store, bought watch, out in five minutes. It had hundreds of people inside it. Walked into @Optus that was nearly empty to get sim, was told the wait for service was 30 mins. Held my gag reflex and walked straight into a Telstra store and got served. #WTF
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Matt
(@matt4w) reported
@Telstra got an excellent credit report but I can’t get a phone with you guys unless I do an upfront payment? Never had this problem with Optus…
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ItsNotDurbo
(@AaronDurbidge) reported
Why does my mind always resort to Opeth when I go to type something starting with "op." SMH. This latest one isn't even remotely the same subject, I highly doubt Opeth would be able to help me when it comes to watching Watford vs Liverpool, Optus Sports on the other hand...