Optus outages and service status in Brisbane, Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 8, 7:28 AM GMT+10.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- TV (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Optus
Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 1 day ago |
|
Brisbane
|
5 days ago | |
|
Brisbane
|
Internet | 7 days ago |
|
Brisbane
|
Total Blackout | 14 days ago |
|
Brisbane
|
Internet | 16 days ago |
|
Brisbane
|
TV | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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V2★Anтнøny (@MKWAnthony) reported from Brisbane, QueenslandCurrently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Lliam Parslow (@parslow77) reported from Brisbane, QueenslandWatching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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lesposen (@lesposen) reported from Brisbane, Queensland@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Nathan John Kearney (@nothingkanye) reported from Brisbane, QueenslandHow is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandOptus being down is causing me all sorts of issues at work today.
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Todd Hacking (@todd42246896) reported from Brisbane, QueenslandHey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, QueenslandThe plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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LimeEyed (@LimeEyed) reported from Brisbane, Queensland@Optus stop trying to bill me for a service i cancelled
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Msnobody (@CherylYogi41455) reportedI wonder why I have never combined my Telstra internet and Optus mobile phone. Today I have my answer.
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Francynancy (@FranMooMoo) reported@diggerdeegs I'm with Optus too. Maybe with Elon's phone service we'll be able to call 000 in an emergency 🙄
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Amit bhullar (@Amitbhullar) reported@pceebee23 @LayaboutSi @Telstra They very much are. All vline trains are down. Metro uses Optus so they are fine.
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Angry Joe Young (@joegalbraith7) reported@FranMooMoo Also been with Optus over 20 years absolutely horrible coverage can’t wait to get reception everywhere
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Donald Saavedra (@DonaldS61870) reported@Batman2242 I'm on Optus . had no idea Telstra had gone down.
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Lasan (@LasanKH8) reported@Teh_Jkr @Optus Optus is the worst service provider. I switched to spintel. 3x cheaper , same network.
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saint_ted (@saint_ted3) reported@jmil400 Where was the communications minister moron? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about
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Damien (@RabidLagomorph) reportedThank you Telstra for waiting 2 days after I transferred to Optus before having a nation wide ****-up.
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𝕵.𝕭𝖆𝖐𝖊𝖗 (@PremiumPies) reportedHow bad is the turf at Optus Stadium? I've never seen so many players slipping over in a dry game.
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Christopher Lange (@Christo12292090) reported@Ausbobsmit @BrParkes Vodafone and Optus have taken over the operation of the 000 system while Telstra is down. Get your facts straight loser.