Optus outages and service status in Brisbane, Queensland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jun 8, 12:41 PM GMT+10.
- Internet (57%)
- Phone (29%)
- E-mail (14%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4005 , 4011 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 6 days ago |
|
Brisbane
|
Internet | 6 days ago |
|
Brisbane
|
Internet | 11 days ago |
|
Brisbane
|
Internet | 15 days ago |
|
Brisbane
|
Internet | 15 days ago |
|
Brisbane
|
Phone | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
David Findlay (@davidjfindlay) reported from Brisbane, QueenslandGood work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
-
The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
-
Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@InsidersABC Including me who was last an Optus customer in2005
-
Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
-
Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
-
James Cridland (@JamesCridland) reported from Brisbane, Queensland@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
-
Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
-
:Matt. (@Matteris) reported from Brisbane, Queensland@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
-
💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
-
Boris Osery (@BorisOsery) reported from Brisbane, Queensland@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
-
Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.
-
James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
-
Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
-
💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
-
Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
-
Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
-
Robert Watkins (@twasink) reported from Brisbane, Queensland@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.
-
Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@GladysB Optus garbage service is a backwards step for Australia
-
Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
-
nick shewring (@nickshewring) reported from Brisbane, Queensland@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Meg (@MeggaDons) reportedThe Eagles are the most confusing team in the comp.. hardly win a game, different team playing at Optus but they lose to Richmond there of all teams.. and now beating up on the Giants. Da **** #AFLEaglesGiants
-
M (@imboudee) reported@Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.
-
Wellnesskoenig 👾 (@mogelonmuskmog) reportedSo sad I see we was yesterday 1.86 I was -12% my ton I see but was fomo csuse Optus told we have now leave no war more but anyway my plan was to+-0 change it but so hard man im down 8k more than just 3.800 I see
-
Alison Kyteler (@ali_kyteler) reported@AnikaWells @Optus @acccgovau Verification emails with codes are taking 1–3 hours to reach Optusnet users’ inboxes, making them useless since most codes expire in 5–30 minutes. A search online shows plenty of people describing this issue. Result: locked out of accounts.
-
Joel (@joelmuzz) reported@shadowfan198 Simply use VPN. Aus service providers have to keep logs of all your metadata, one day that is all going to leak (most likely Optus) and go on public record forever.
-
Raymond McKeown (@RaymondKeown3) reported@Kate3015 I wonder if when he rushed up to Singapore about fuel if he said anything about what he was going to do to Optus? They will react the Singapore Govt. in 1993 my company began building the Optus Network, I dealt with the team in Singapore, trust me they will payback.
-
Philip Wall (@BaronPhilbert) reportedRecommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?
-
jfly (@jasonfly) reported@pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and I’ve had no issues with them for a the year since I switched.
-
Anthony Leach (@ahleach) reportedThe Optus Stadium surface never looks anything other than average.
-
Anssi Tal (@AnssiTal) reported@optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.