Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4169, 4102, 4103, 4121 and 4152.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (70%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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Nathan John Kearney
(@nothingkanye) reported
from
Brisbane, State of Queensland
How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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LimeEyed
(@LimeEyed) reported
from
Brisbane, State of Queensland
@Optus stop trying to bill me for a service i cancelled
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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ＣＯＮＡＬ
(@conal_tuohy) reported
from
Brisbane, State of Queensland
@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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faeling 💜
(@faelingx) reported
from
Brisbane, State of Queensland
hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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David J Gillespie
(@djgillespie9) reported
from
Brisbane, State of Queensland
Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Arash
(@aimani) reported
from
Brisbane, State of Queensland
@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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Todd Hacking
(@todd42246896) reported
from
Brisbane, State of Queensland
Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
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Gary Thomas Ellis
(@GaryThomasEllis) reported
from
Brisbane, State of Queensland
Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Campbell
(@donkzilla) reported
@METHYESPLEASE @DavidElkins24 @abcnews Am off to the UK soon to take care of some business there, then later this year I'll form a cyber security company in QLD to solve the problem one business at a time. If Optus were a UK company they would get fined $millions for failing GDPR standards. Its incredibly easy to fix.
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Marquis d'Killara
(@pfbt) reported
@Optus, your “messaging” service via the MyOptus apt is utterly useless. First a bot tries to answer your question & seems to understand NOTHING. The app does NOT work well on computer, so one has to type long messages on the stupid phone keyboard. It’s 2023, time for better!
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Peter James Rothe
(@PeterJamesRoth6) reported
@PeterTOWNSV1LLE Telstra signal is too weak here so i had to go back to Optus. I'd forgotten all their weird sneaky tricks like u describe. Telstra r more - 'u get what u get so shut up'.
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Richie_Night Owl
(@richardmelb05) reported
Our optus NBN & landline 📞 bundle service & 2📱services are becoming expensive services to have. Someone once asked me why I have 2 📱, 1 📱 is for my mother who uses it when she can’t use the landline 📞 to ring me when I’m away from home.
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Quills
(@Quillszz) reported
OK so I want to get my old phone number back from Optus but their customer service is so infuriatingly incompetent I just want to change to a new prepaid provider immediately. Could a different telco deal with Optus's bullshit for me? I've wasted literal months on this
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CriwspyPotatoSkin
(@jones181194) reported
Update! Still no resolution from @Optus. What a shock. Still being asked the same questions. Having to provide proof (which I’ve done 3 times). If they ask one more time for me to check my house/garage/cupboards for this nbn box I’ll scream
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Richard Underhill
(@Richard_R1RS4) reported
@OptusSport Hi there, I watched the Leeds Utd v West Ham game tonight on Optus 4, In all the years of watching football I must say I have never heard such a one sided commentators view, so bias towards West Ham to the point of being pathetic, I won’t be listening in again
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Vanth The Demon They/Them🏳️🌈🔞DNI (cute/ lewd)
(@VanthDemon) reported
That moment you remeber just how **** @optus are lol how hard is it to cancel one simple order? your support is complete garbage
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Melody Pattison Mehta
(@MelodyMehta) reported
@MRowlandMP @optus says they will not access my mother's account because she has never used their moronic optus email. So now, she has no internet, no phone, and no way to stop optus stealing money from her, short of closing her bank account.
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tez
(@LFCTezza) reported
@FPLFocal It’s horrible in Australia Prem $25pm with Optus Sport CL $25pm with Stan Sport Carabao $25pm with Kayo FA Cup $8pm with Paramount It’s horrible just trying to watch your team play you have to fork out $83pm