Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4169, 4102, 4152, 4103 and 4121.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Total Blackout | |
| Brisbane |
Total Blackout | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
from
Brisbane, State of Queensland
@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@GladysB Optus garbage service is a backwards step for Australia
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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Kathryn Geels
(@girlondon) reported
from
Brisbane, State of Queensland
@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Lissy
(@lissyvz67) reported
from
Brisbane, State of Queensland
Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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PKambara
(@PKambara) reported
from
Brisbane, State of Queensland
No stream tonight, because @Optus are taking forever with moving my dang service.
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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Adam Meyer
(@Adam_Meyer1) reported
from
Brisbane, State of Queensland
@Optus Hi there. Still doesn't work correctly
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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CommonGround
(@CommonGroundAu) reported
from
Brisbane, State of Queensland
@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
Anyone else having issues with Optus' BS new HUB setup?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy Orr
(@wendyorr) reported
One thing I'm curious about is why Optus (or any service) needs to store drivers licence or passport ID once sighted. And why do they need to keep any data once a customer changes servers?
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Greg Bergsma
(@gbergsma) reported
@_sara_jade_ @Optus Crap, not good. I don't have much confidence that they know what's going on. I tried to change my pw, link went to the rogue number, luckily I immediately asked for the pw reset to be sent by email, managed to lock it all down before they could get in. No interest from Optus
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💧2022 SHARK_AVENGER💧
(@shark_avenger) reported
@MasterSharky I received an email from Optus about the data breach and it's been 25 years since I was with Optus WTF would they keep the data that long
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Del Sinistra
(@GistPolitix) reported
@CaraMia200 Banks don't operate that way. Same as banks won't email you with a link in the email to login to your account. If you do happen to come across a bank that genuinely does these things, drop them like a hot potato. They're cowboys. This is outside of any Optus factors.
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Kitty Rose
(@hussykitten) reported
Glad I’m not an Optus customer the amount of things you end up having your licence registered on to have to update would be so annoying let alone any other personal information
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Tim Norman Sunbreak
(@Tamaaya68k) reported
The Venn diagram of people who said “I don’t care about the privacy implications of #aabill because I have nothing to hide” and the people now bugging you to help change their passwords after the Optus leak is a circle.
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Eric Banana
(@Banana16Eric) reported
@BridgeMuir I very much doubt that we will ever see the end of this. That data is worth Billions for many reasons, it’s why Optus collected it. Imagine apart from the personal details,now in the hands of Hackers but imaging the IP, they know the Optus customer base. Usage stats, demographics
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Neil Benson
(@neilabenson) reported
@MarkBaileyMP @TMRQld Thanks to TMR for this practical help. I haven't been an Optus customer since 2020. Why are they allowed to store sensitive data indefinitely? There are laws re TFNs, but nothing for licenses, passports, Medicare or other sensitive IDs.
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𝔸𝕟𝕥𝕙𝕠𝕟𝕪™️
(@_AnthonyWA) reported
There was an unexpected development in the Optus data breach saga today, when the online account which claimed to be behind the breach offered up an apology and walked back threats of releasing more customer data or holding Optus to ransom. Love Gladys
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Nigel Byrne
(@nigelbyrne) reported
Kinda wish I was an Optus customer. I'm heavily in debt, overworked, constantly tired. If someone would like my identity, they are welcome to it. See if you can make a go of it. Good luck, buddy