Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4006, 4170, 4000, 4011, 4053, 4005, 4120 and 4163.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
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ScubaSteve
(@fanaticeel) reported
from
Brisbane, State of Queensland
@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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:Matt.
(@Matteris) reported
from
Brisbane, State of Queensland
@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
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ScubaSteve
(@fanaticeel) reported
from
Brisbane, State of Queensland
@peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok
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MissLiLy
(@Team_LiLy) reported
from
Brisbane, State of Queensland
hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!
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Kathryn Geels
(@girlondon) reported
from
Brisbane, State of Queensland
@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Joshua Byrd
(@phocks) reported
from
Brisbane, State of Queensland
tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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Willow
(@Willow07935405) reported
from
Brisbane, State of Queensland
@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳
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nick shewring
(@nickshewring) reported
from
Brisbane, State of Queensland
@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@InsidersABC Including me who was last an Optus customer in2005
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babybrit
(@babybrit) reported
from
Brisbane, State of Queensland
@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
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Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Robert Watkins
(@twasink) reported
from
Brisbane, State of Queensland
@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Godman
(@Andrew_Godman) reported
@karenandrewsmp Who was the corporate affairs at Optus again? Can’t be the same comms minster who watered down data protection laws?
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Rhino7
(@Rhino734964092) reported
@FurlongMick @SaskiaZwolls Just like blaming OPTUS for NBN problems .5G to homes has run into problems of hacking .Opus was trying to connect 5G to houses in my area when all this hell broke loose. Bank told me they are safe ,but MyGov link seem to have buckled .
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Lauren 🇦🇺
(@LaurenHLoz) reported
@17BartBart @Optus Supposedly. But they are taking their sweet damn time. You would have provided something to get to 100 points of ID, so be aware of it.
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Philip jackway
(@Daemonised) reported
@karenandrewsmp you were warned numerous times something like this was going to happen yet instead of strengthening laws you watered them down for optus...
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Daniel
(@danielb_15) reported
@ClareONeilMP @billshortenmp I’m with Optus and I never asked you to “protect me”
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Mark Edwards 💉x4
(@atcbiz) reported
@BamTennie @Optus This is a case study in how to **** up the handling of a data breach. Optus board gonna get spit roasted over this.
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Commissioner Miner
(@fanCRTCProfling) reported
1. Optus ‘not’ cooperating’ w/ govt over data breach 2. The federal gov says Optus is not cooperating with its attempts to protect Australians following its data breach. 3. Services AU struggles to gauge exposure to Optus data breach - Can't get customer details out of Optus.
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
So wondering how many Optus customers are considering ditching the telco because of the data breach they incurred. Are you an existing Optus customer? Would you consider leaving them?
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Allan
(@28061914mary) reported
@DavidLeyonhjelm Yes, I am in OPTUS Customer and that’s what I thought. They are blaming OPTUS 100%. OPTUS didn’t give away all those statistics. Someone hacked and stole them. The public has been very poorly informed on this situation.
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ChezSez
(@SaysChez) reported
@HivesRoy @Gail_Boserio So annoying of Optus and they were the worst to contact . A telco which relies on text messaging and their staff who always wanted my messages repeated and never gave an answer. My neck used to ache from the stress, I was glad to be shot of them. Now this debacle. 😑