Optus outages and service status in Brisbane, Queensland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- The most recent signal from this area was received Jul 23, 8:29 AM GMT+10.
- Internet (75%)
- E-mail (25%)
The latest reports from users having issues in Brisbane come from postal codes 4000 and 4169 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 2 days ago |
|
Brisbane
|
Internet | 17 days ago |
|
Brisbane
|
21 days ago | |
|
Brisbane
|
Internet | 23 days ago |
|
Brisbane
|
Total Blackout | 1 month ago |
|
Brisbane
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
-
Nathan John Kearney (@nothingkanye) reported from Brisbane, QueenslandHow is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
-
Brett Turville (@Tur71e) reported from Brisbane, Queensland@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
-
Kathryn Geels (@girlondon) reported from Brisbane, Queensland@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
-
faeling 💜 (@faelingx) reported from Brisbane, Queenslandhi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
-
Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
-
Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
-
Jo (@JoGierke) reported from Brisbane, Queensland@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
-
Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
-
Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
-
Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
-
Daniel (@Daniel__Nash) reported from Brisbane, Queensland@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
-
David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
-
Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
-
Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
-
eggs fan page (@_rigormoris_) reported from Brisbane, Queensland@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
-
Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland@Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help
-
Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
-
Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Optus (@Optus) reported@testtt45ubvhgg Hi there, sorry to hear that you are having trouble logging into your account. If you are referring to your My Optus app or My Account log in, typically too many incorrect password attempts will block your account for 15 minutes. If you don't remember the password or if you are unsure, please try resetting your password before attempting to log in again. If you have any questions regarding this or need assistance, please send us a Direct Message, so we can assist - Jay
-
TRPoint.pics 🏳️🌈 (@thatfancypear) reportedYou will hear this more and more... Australia needs another mobile network operator, this will head into a colesworth situation and everyone will suffer.... Wholesaling isn't an option anymore because Telstra and Optus game the system Mark my words, Telop
-
Andrew Donnellan (@ajdlinux) reported@OperationalInc1 at a very minimum you should need both Telstra *and* Optus to go down, no?
-
Wil Burston (@wilburston) reported@StMaryMacKiller So bad the iPad has an Optus chip and the house has been in Starlink for years
-
Tweet Whisperer David J Smith (@Ausshot3Dave) reported@strangerous10 And they pushed back at global roaming as well. Happens as a default in most countries. Would save a lot of problems if Telstra or Optus shared their networks when network problems arose with any communications provider in Australia 🇦🇺 @AlboMP
-
M_a_r_ke (@Ma_rk_e) reported@heidimur In WA Transporth uses Fibre that runs thought every station and Private Wireless (LTE/4.9G): Transperth doesn't use Telstra or Optus for train-to-ground data. They built a custom, secure wireless network with 160+ dedicated radio masts along the tracks using licensed spectrum.
-
Jack The Aussie (@hammerofleft) reported@amagickeagle999 You stupid ****. She was mouthing off about increasing standards and enacting penalties for service outages after the Optus crash but has done **** all. So you partisan ******** get some facts, she ****** up.
-
ramrod (@Corlett3jays58) reported@KatyKray73 In the event of a global war, data centres will be prioriy targets for bombs, missiles, and emp nukes, because.... These data centres will control everything. Ffs, telstra and optus outages caused enough disruption, imagine a total testra and optus blackout, multiply that by 100
-
dan 🤞 (@Fisherking79) reported@jlandsme_93 The media in WA refuse to press Optus management over it. The drainage system there has issues all the time. The soil develops a slippery biofilm on it due to the **** drainage system
-
Ancient Tiger (@TigerAncient) reported@TonyShepherd4 As the shadow minister for emergency communications it is great she tested the system. It was supposed to switch to another network (e.g. Telstra to Optus) in case of an outage of one of them. That didn't occur and she found a fault there. I expect my elected parliamentarians to test the systems they have a portfolio of. By the way, as soon as Teltra asked her not to test it again, she stopped. Good try there, though, but again, you landed well short of common sense.