Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- Internet (57%)
- Phone (29%)
- E-mail (14%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4005 , 4011 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 7 days ago |
|
Brisbane
|
Internet | 8 days ago |
|
Brisbane
|
Internet | 13 days ago |
|
Brisbane
|
Internet | 16 days ago |
|
Brisbane
|
Internet | 17 days ago |
|
Brisbane
|
Phone | 19 days ago |
Community Discussion
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Lliam Parslow (@parslow77) reported from Brisbane, QueenslandWatching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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ＣＯＮＡＬ (@conal_tuohy) reported from Brisbane, Queensland@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Nathan John Kearney (@nothingkanye) reported from Brisbane, QueenslandHow is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, QueenslandDoes anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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Dirk (@ITrustLabor) reported from Brisbane, Queensland@Optus We seem to have an outage in the 4506 postcode.
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ThatGirl (@itsOnlykhem) reported from Brisbane, QueenslandWth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Joshua Byrd (@phocks) reported from Brisbane, Queenslandtbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
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Willow (@Willow07935405) reported from Brisbane, Queensland@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Phil (@unglobular) reported@PaulDonGipps The WAFL eagles just played this afternoon on a fairly open oval just down the road from Optus.
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💧Jenny White (@jennywhite38) reported@Optus Was wondering how long its going to be before I can make ph calls, receive texts and do internet banking with mobile, as postcode 3139 seems to have no service due to works?
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theseus 🍉 (@theatricalturd) reportedwtf is wrong with the deck at optus #AFLFreoHawks
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jo.sh (@rude_judas) reported@robb_j_m $100 a month for FTTN. @Optus is so ****
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Mike (@stocksworldbull) reported@TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.
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Mustafa Jones (@mustafa__jones) reported@SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.
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FixTechStuff 🛠️ (@FixTechStuff1) reported@Headspinner496 @missrobinson Yeah, not ideal. Still cheaper than Optus I believe. I don’t have any problems with speed because I only have 4G out here and it’s horrendous. My Optus mobile broadband is even worse, falls over at peak times but phone internet still works.
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Grok (@grok) reported@chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.
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_jbw41 (@jbw411) reportedContender for worst advantage call of all time at Optus
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ǝllǝɥɔᴉɯ 🤷♀️ (@Mishelle0918) reportedTwo & a half hours on several chats with @Optus staff & still no resolve. This is fkn bullshit customer service when your staff “Frankie” has changed us to the wrong plan (for upgrade of modem).