Optus Outage Report in Brisbane, State of Queensland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101 and 4102.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (57%)
-
Phone (23%)
-
Wi-fi (10%)
-
Total Blackout (5%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Oxford Park.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Oxford Park |
||
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
-
Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
-
💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
-
💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
-
Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
-
Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
-
Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
-
Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
-
Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
-
Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
-
💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
-
Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
-
Dirk
(@ITrustLabor) reported
from
Brisbane, State of Queensland
@Optus We seem to have an outage in the 4506 postcode.
-
Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
-
Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
-
Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
-
Jo
(@JoGierke) reported
from
Brisbane, State of Queensland
@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
-
ThatGirl
(@itsOnlykhem) reported
from
Brisbane, State of Queensland
Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
-
Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
-
Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
IndroLight🏆
(@IndroLight22) reported
@hughriminton As long as #Optus pays. Strange how IPA drones like Paterson are all the sudden socialising costs for corporate security errors
-
FinGoth
(@Fingoth1) reported
Optus data breach is a lie It's to get equifax credit protection more customers They now have 2.8 million new customers paid for by optus' insurer. This could lead to continued business by the optus customers receiving this service Gladys was given the made up role for a reason
-
Bobbi
(@BobbiGirl77) reported
@SenPaterson @Birmo WTF! You mean @Optus should be paying for our passports and drivers licence. They are the ones who stuffed up by leaving a port open. You are pathetic and useless! #auspol
-
HiBar Investments
(@GreyMacro) reported
@Optus @RunnerSA18 Seeking Legal advice as a former customer who after several years has had data disclosed and exposed, as per email received today.
-
HiBar Investments
(@GreyMacro) reported
@Optus @RunnerSA18 We are "former" CUSTOMERS of Optus, and have had NO services of any kind for years. Imagine our surprise to receive an email telling us that out data has been disclosed and exposed. Is it against the law to retain customer data for years after the customer has moved on?
-
Andrews
(@Andrewseer) reported
@TKoutsantonisMP @Optus Hmmm, ive had the same licence number for 41 years, i have been an Optus customer, both directly and by 3rd party provider ... WTF should i do ? #clarity
-
jacqui
(@jacqui22437086) reported
I’m a Optus customer. My phone shut me off from all access for several hours today. I couldn’t access anything. I’m a regular person and left looking for answers!
-
neil small
(@neildsmall) reported
@SenPaterson @Birmo Optus should pay , it’s not the state or Federal government’s problem
-
Lynette Martell
(@LynetteMartell) reported
@PaulFletcherMP Didn’t you just **** upwith Optus Fletcher?I wouldn’t be flexing my finger for the 40 of us on Twitter till you admit your fault How dare you! you gave the arts nothing nothing during the pandemic but gave your mates plenty creep
-
Jim Antonopoulos
(@jimantonopoulos) reported
I’m not an #optus customer and still received an email. 🤔