Optus

Optus Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4000, 4102, 4122, 4066, 4006, 4101 and 4005.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Brisbane, State of Queensland 09/07/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

Live Outage Map Near Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • ITrustLabor Dirk (@ITrustLabor) reported from Brisbane, State of Queensland

    @Optus We seem to have an outage in the 4506 postcode.

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • _rigormoris_ eggs fan page (@_rigormoris_) reported from Brisbane, State of Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

  • JoGierke Jo (@JoGierke) reported from Brisbane, State of Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • duttonkona andrew dutton (@duttonkona) reported from Brisbane, State of Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • blake_andersson Blake (@blake_andersson) reported from Brisbane, State of Queensland

    After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • BorisOsery Boris Osery (@BorisOsery) reported from Brisbane, State of Queensland

    @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • itsOnlykhem ThatGirl (@itsOnlykhem) reported from Brisbane, State of Queensland

    Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

  • NigelBell19 💧Nigel Bell (@NigelBell19) reported from Brisbane, State of Queensland

    @Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

  • BorisOsery Boris Osery (@BorisOsery) reported from Brisbane, State of Queensland

    @OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • etredoo D (@etredoo) reported from Brisbane, State of Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • diegobarsi Diego Barsi (@diegobarsi) reported

    @Optus Thank you Kristy. I already worked out but the customer service was terrible.

  • danjensenmovies Dan Jensen (@danjensenmovies) reported

    @Optus It says there's an outage in my area (4215). Any idea when this might be fixed? It's making it incredibly hard to get work done right now.

  • AyyFriendo AyyFriendo (@AyyFriendo) reported

    Lost almost 200GB of Rollover Data and I go through like 40GB because the Wi-Fi only works in the lounge room. I ****** myself because I didn't read the Optus message. ****.

  • danilogutierrez Danilo Gutierrez (@danilogutierrez) reported

    @Telstra ’s customer service is bad enough for me to want to consider @Optus again.

  • benr1892 BetterOffRed (@benr1892) reported

    @theoutline_aus Although Optus coverage of the Premier League is pretty good. The thought of the A-Leagues and the Premier League on the same streaming service is 🤤

  • thebigjohnnyd John Delmenico (@thebigjohnnyd) reported

    @ReeceTre1 @Optus Shockingly me bringing up that up led to them finally admitting that there is an issue on their end

  • knightd73 Dean Knight (@knightd73) reported

    @drewtrucker550 @ALDIMobileAU @Telstra Why i sticking with telstra but times out middle nowhere under emergency use protocol optus will work confess considering a thuraya lite satphone for backup plan

  • Books4Gremlins Paolo S. (@Books4Gremlins) reported

    My god. 70 minutes on the phone to (not) fix parents broadband. @optus you are the worst.

  • AgrippinaMaior Nicole Davis (@AgrippinaMaior) reported

    @CaptHughBeard @Optus Having major issues in Hawthorn also … making work almost impossible

  • drdrdr09 DrDrDr09 (@drdrdr09) reported

    @Optus Steven, Can I trouble you to help me contact the Network Team directly please. I would really, really, really like them to nudge this up the priority list. There are multiple aged care places in the BlackSpot. Check my previous tweets from Jul27. Rbt