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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 7:28 AM GMT+10.
  • 50% Internet (50%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)
  • 17% TV (17%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 5 days ago
Brisbane E-mail 9 days ago
Brisbane Internet 10 days ago
Brisbane Total Blackout 18 days ago
Brisbane Internet 19 days ago
Brisbane TV 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • JoGierke
    Jo (@JoGierke) reported from Brisbane, Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • mr_mouse
    Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • BorisOsery
    Boris Osery (@BorisOsery) reported from Brisbane, Queensland

    @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • GlenNixon
    Glen Nixon (@GlenNixon) reported from Brisbane, Queensland

    From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • nickshewring
    nick shewring (@nickshewring) reported from Brisbane, Queensland

    @JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

  • CommonGroundAu
    CommonGround (@CommonGroundAu) reported from Brisbane, Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

  • itsOnlykhem
    ThatGirl (@itsOnlykhem) reported from Brisbane, Queensland

    Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • AjaanMark
    Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, Queensland

    Is it just me or is Optus WiFi really slow this week?

  • stevemedley
    Steve Medley (@stevemedley) reported from Brisbane, Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    Optus being down is causing me all sorts of issues at work today.

  • twasink
    Robert Watkins (@twasink) reported from Brisbane, Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • jimmcslim
    James Webster (@jimmcslim) reported from Brisbane, Queensland

    Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

  • TheOlderGamer52
    Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MackUrva49408
    Mack Urva (@MackUrva49408) reported

    @VoteLewko @Starlink It's about time for Optus and Telstra to go down the drain. Some of the worst and scammiest Australian companies. They charge you an arm and a leg for something that never works.

  • kholden
    Kristen Holden (@kholden) reported

    @QBCCIntegrity @Optus The one time ever Optus didn’t go down.

  • MyNameIsMurray
    Murray (@MyNameIsMurray) reported

    I read an article suggesting that @Starlink could come to Australia as a phone service. Oh, I hope it's real. Telstra utterly sucks, has massive blackspots everywhere, is ludicrously expensive, and has terrible customer service. Optus & Vodafone are worse. We need competition.

  • horriblelizard
    Horrible Lizard (@horriblelizard) reported

    isn't this like the third major nationwide outage where "oh **** people couldn't even dial 000" from telstra and optus in like two years

  • AK22762976
    A K (@AK22762976) reported

    @PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers

  • Ironman_peter
    Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported

    @FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #

  • hammerofleft
    Jack The Aussie (@hammerofleft) reported

    @amagickeagle999 You stupid ****. She was mouthing off about increasing standards and enacting penalties for service outages after the Optus crash but has done **** all. So you partisan ******** get some facts, she ****** up.

  • Antony_Clements
    A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported

    @MikeCarlton01 @Telstra That would be vodafone followed by optus and then telstra. Before anyone comes after me, vodafone went down for several months in 2010/2011, optus had a data breach in 2022 that affected nearly 10 million customers. Telstra just inconvenienced people.

  • MissIgraine
    Miss Igraine (@MissIgraine) reported

    @clarkes I don't think it's 4G specifically that causes the issue, it's that we have one major mobile network operator, and two others. Between them they don't provide comprehensive coverage across the country because of our sheer size. And they don't play together. Except Optus & TPG

  • DonaldS61870
    Donald Saavedra (@DonaldS61870) reported

    @Batman2242 I'm on Optus . had no idea Telstra had gone down.