Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4122, 4151, 4101, 4509, 4006 and 4113.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Persian Rose
(@PersiaPhotos) reported
@9NewsAUS I got a new SIM card from Optus after the hacking scandal. I called their support centre to activate it bcos the app wouldn't work. The lady asking for all my personal details was based in the Philippines. Do we even learn from these mistakes? @AlboMP @OptusSport
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The Barefoot Nurse
(@Barefootnurse1) reported
from
Melbourne, State of Victoria
When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum
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Apsattv
(@Apsattv) reported
Optus D2 12357 V Sr 7200 "service 01" Lawn bowls #optusd2 #kuband #apsattv
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MEATYHENRI
(@meatyhenri) reported
@aussiemuscleXXX @TransDeleted Optus? Are you poor?
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Vanessa Smith
(@normal_ness) reported
@noshamecreative @AlboMP I assume it means "if you have problems later we don't want you to sue us". Though credit to Medibank (AHM), their comms have been far superior to Optus'
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David Shoebridge
(@DavidShoebridge) reported
Most of the Govt’s response has been about much needed tougher penalties, but there's no extra funding to fix the damage already caused to millions of Australians through Optus, Medibank & other major data leaks. We need a response that goes beyond penalties & reactive measures.
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Alex_k
(@aussiemuscleXXX) reported
@TransDeleted I mean I’m with Optus and I have Telstra promotional emails sent to me. #rude
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Neil
(@neilrich75) reported
@Optus hi - are there issues in the Brisbane area? I can’t seem to use any data at the moment.
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Ron Saunders
(@wierdwolf99) reported
@churchmouse22 hi Kathryn, I had the same problem, and I found a solution. No Optus helper suggested clearing the "Sent" box (mentioned in some support texts). Clear old unimportant "Sent" messages. My box went from 478 Mb down to 18 Mb
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john lans
(@lansj) reported
@ClareONeilMP @Medibank like @Optus before made it our problem when its theirs. Why are they monitoring the dark web and notifying their customers of fraud? Because they are lazy and incompetent perhaps?