Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 4, 9:32 AM GMT+10.
- Internet (43%)
- E-mail (14%)
- Total Blackout (14%)
- TV (14%)
- Phone (14%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 , 4101 , 4005 and 4011 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
7 hours ago | |
|
Brisbane
|
Internet | 2 days ago |
|
Brisbane
|
Total Blackout | 9 days ago |
|
Brisbane
|
Internet | 11 days ago |
|
Brisbane
|
TV | 11 days ago |
|
Brisbane
|
Phone | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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David J Gillespie (@djgillespie9) reported from Brisbane, QueenslandCome on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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LimeEyed (@LimeEyed) reported from Brisbane, Queensland@Optus stop trying to bill me for a service i cancelled
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Kathryn Geels (@girlondon) reported from Brisbane, Queensland@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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Brett Turville (@Tur71e) reported from Brisbane, Queensland@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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Politic@l Spinner. (@lesstenny) reported from Brisbane, QueenslandGreat.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, Queensland@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Jo (@JoGierke) reported from Brisbane, Queensland@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Joshua Byrd (@phocks) reported from Brisbane, Queenslandtbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@InsidersABC Including me who was last an Optus customer in2005
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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mkyd (@mickydee42) reported@Teh_Jkr @Optus @Optus my plan started at 50$ now 65$ never asked for an increase
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Joanne Jones (@JoanneJ37319580) reportedThe telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.
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Dayvd Allen (@DayvdAllen69876) reportedHome internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄
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CC's Team Tactical's World View (@CCsTeamTactical) reported@TheLizVariant In Australia my isp optus said that due to my phone being old I would have to upgrade my phone as it would be disconnected when the new system is in place and that the phone would not be able to communicate with emergency services. So basically we are screwed !
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C (@coryidau) reportedJust tried to call @VodafoneAU to find out why my SIM card flicked between No Service and SOS and intermittently on 5G. I tried to call and it from an Optus network phone and the message, "Optus wishes to advise that the number you have called is not connected". That number, the Vodafone Australia 1300 number
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Wellnesskoenig 👾 (@mogelonmuskmog) reportedSo sad I see we was yesterday 1.86 I was -12% my ton I see but was fomo csuse Optus told we have now leave no war more but anyway my plan was to+-0 change it but so hard man im down 8k more than just 3.800 I see
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Wayno (@kts350) reported@optus_help against my better judgement got an optus sim pribs should of saved my money and went elsewhere as the website has been down for hours and wont let me activate it guess i will go buy a vodaphone one in money so i can use my phone.
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Allan Cullinger (@AllanMCI47) reported@australian Stan’s coverage is so **** and cost a bomb. Optus sport was way better.
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EazyT (@TimCunn67668864) reported@FranMooMoo Optus forced me to upload the lasted software update on my phone or they would remove me from their network. That’s enough for me to opt in with Starlink and opt out of Optus🇦🇺👍
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Mustafa Jones (@mustafa__jones) reported@SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.