Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4005, 4506, 4170, 4006, 4151, 4110 and 4101.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (65%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@martinalexsmith @TWBredy Jealous，locked in for another 6 month with this optus ADSL service...
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brandon
(@brandonlung_) reported
from
Brisbane, State of Queensland
@lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@TWBredy @martinalexsmith ...... OPTUS so slow
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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Daniel Box 🇬🇧🇦🇺
(@DanielBox87) reported
from
Brisbane, State of Queensland
@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Lema Niumata Noel
(@LemStar71) reported
from
Brisbane, State of Queensland
I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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brandon
(@brandonlung_) reported
from
Brisbane, State of Queensland
@lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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GregStonham
(@GregStonham) reported
from
Brisbane, State of Queensland
@cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty
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Lliam Parslow
(@parslow77) reported
from
Brisbane, State of Queensland
Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
@Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Cadee
(@JasonCadee5) reported
@PeterHooley12 @Optus @OptusSport How’s on top of that my internet has been in and out for 6 week. No change to my bill or anything other then a “sorry” for the outage.
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John Kerin
(@JohnKerin10) reported
@jeff_laycock @SamT57498755 A guy down my local said he heard a rumour that OPTUS has applied to run the Australian system if and when it is built
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Luke Robbie - Warts & All.
(@netsurfau) reported
@KerryWitch ID. Generally, they photocopy them, & must later enter them into your customer record. Along with your other data, address, phone & DOB, that's how they ID you when you call. Optus had Zero security on the data stolen, & have no excuse for such a major failing.
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Bea, maker of ruckus 🏳️🌈✝️
(@BelindaJoy79) reported
Hey @Optus I have an idea. How about you make the next issue of our bills = $0. That will help make up for the cost of us needing to replace everything!
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Diana ܕܝܵܢܐ✝️🇮🇶🇦🇺🦘
(@yousif_diana) reported
Why is Optus holding customer details years after they moved to another carrier??? Not acceptable Optus @Optus
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🕯💧Shaz H 💉💉💉💉
(@ShazHaitch) reported
@domknight @Optus There was never a need to store them.
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James Hutcheon
(@hutcho66) reported
@johnb78 @domknight @Optus Or even design a system where the government does the identity check through an online service and issues an "telco ID" number for the telcos to store instead.
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James Hutcheon
(@hutcho66) reported
@johnb78 @domknight @Optus Just have the telcos submit the identity document number and the phone number to a secure government system. But then if that government system ****** up it would be the government and not Optus in the ****. Mind you they probably would have just covered it up.
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Niko Laos
(@tinbumesq) reported
Will anyone from @Optus go to gaol? My f'ing home network is locked down harder than your ESL call centre organisation. Why wasn't information encrypted and why was stored virtually publicly? Dead-set amateur hour. You ******* potatoes, you. #OptusHack #auspol #OptusDataBreach
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minkatmouse
(@minkatmouse) reported
@Caddy1943 @timburrowes That’s all very well if you are a customer still, many like me left years ago & I still went down with them, I could have called Optus as having **** management back then - they simply couldn’t fix an internet service issue. Could Not.