Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4005, 4170, 4300, 4101, 4122 and 4163.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
Anyone else having issues with Optus' BS new HUB setup?
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
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Lissy
(@lissyvz67) reported
from
Brisbane, State of Queensland
Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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CommonGround
(@CommonGroundAu) reported
from
Brisbane, State of Queensland
@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
from
Brisbane, State of Queensland
@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Kathryn Geels
(@girlondon) reported
from
Brisbane, State of Queensland
@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Adam Meyer
(@Adam_Meyer1) reported
from
Brisbane, State of Queensland
@Optus Hi there. Still doesn't work correctly
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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PKambara
(@PKambara) reported
from
Brisbane, State of Queensland
No stream tonight, because @Optus are taking forever with moving my dang service.
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babybrit
(@babybrit) reported
from
Brisbane, State of Queensland
@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
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💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@GladysB Optus garbage service is a backwards step for Australia
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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PinkRayneDrop
(@PinkRayneDrop) reported
@DaveMilbo Nothing from me, I'm not stupid enough to be with optus
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Szilvia 🇦🇺🇭🇺😷💉💉💉💉🐕📷⌨️
(@SzilviaVirag) reported
**** you Optus!!!!!! Seriously!!!!!! Now they are ******* holding their customers phone numbers hostage so you can't even change providers and keep your number!!!!!
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Paul Templeton
(@Paul__Templeton) reported
@thewollemipine @ServiceNSW @ServiceNSW what does it mean when you say "ID Support NSW is working with Optus to support customers whose NSW government-issued credentials may have been impacted." does it mean sharing data? Otherwise there is no reason to lias with Optus.
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Paul Kniest
(@paulkniest) reported
Wonder whether Optus senior executive @GladysB considers a security hack of a telecommunications company’s customer data as nothing to see here just like pork barrelling is just part of day to day operations of government.
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Jill loves Jazz 🎶💧🌿🕯🌻
(@Jillwrite) reported
Despite what Optus say, the #OptusHack DOES affect accounts opened BEFORE 2017 Your app is not working .@Optus. Your so-called overseas ‘security expert’ call centres are hanging up if they don’t know the answer to questions .@Optus This is chaos! #OptusDataBreach #Auspol
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Justin
(@justincroser) reported
@TheAviator1992 As a techie / system admin plus an Optus customer who will soon be leaving due to this. I don't think tax payers should foot the bill the company should as it was their due negligence that resulted in the data leaks
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Szilvia 🇦🇺🇭🇺😷💉💉💉💉🐕📷⌨️
(@SzilviaVirag) reported
**** you Optus!!!!!! Seriously!!!!!! Now they are ******* holding their customers phone numbers hostage so you can't even change providers and keep your number!!!!! @optus you are a ******* disgrace!
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Brock
(@BrockH93) reported
@Optus disgusted by your service.. not only has my data been leaked you’ve lied about your stock levels. was told will deliver from 28th September to being told my item is in stock on yours site.. to now being told it’s on back order.. & that the website won’t be updated.
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wombot👀
(@colourmeamused_) reported
@RowdyAndTed @themiasandrist @ladytronic haha Microsoft has its problems but is a vastly more competent tech outfit than Optus sadly
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David Kocher
(@PunkinDonuts) reported
@troyhunt They have no clue. But don't fine us, bro: Asked about possibly facing penalties in the “hundreds of millions of dollars” in Europe, the Optus CEO said she did not support a tougher penalty regime in Australia. “Honestly, I’m not sure what penalties benefit anybody,’’ she said.