Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4169, 4102, 4152, 4103 and 4121.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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ScubaSteve
(@fanaticeel) reported
from
Brisbane, State of Queensland
@peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok
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PKambara
(@PKambara) reported
from
Brisbane, State of Queensland
No stream tonight, because @Optus are taking forever with moving my dang service.
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
Anyone else having issues with Optus' BS new HUB setup?
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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ScubaSteve
(@fanaticeel) reported
from
Brisbane, State of Queensland
@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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babybrit
(@babybrit) reported
from
Brisbane, State of Queensland
@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
from
Brisbane, State of Queensland
@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Kathryn Geels
(@girlondon) reported
from
Brisbane, State of Queensland
@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@GladysB Optus garbage service is a backwards step for Australia
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Adam Meyer
(@Adam_Meyer1) reported
from
Brisbane, State of Queensland
@Optus Hi there. Still doesn't work correctly
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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CommonGround
(@CommonGroundAu) reported
from
Brisbane, State of Queensland
@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Scud terrorising batsman &bowlers @Heathcote CC NZ
(@exkiwiforces) reported
@Suttz31 Break it down even further it's about 1 in 4 Seats being occupied at Optus Stadium Ouch! Imagine 6k punters attending for the first 3 Days of the 3rd Test at MCG! There would be more Toffs (members) attending both Test Matches than us punters for starters LoL.
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Sarah
(@bigmandrakemilk) reported
@PoppityPopsPup @Optus Cancel your bill and tell tio you won’t pay Optus for being a terrible company and sharing your data
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yasmin haskell
(@YasminHaskell) reported
@matt_devine_ @Telstra Almost as bad as optus!🤪
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Jason 💛🤍💜🖤
(@tassiedad) reported
@bigmandrakemilk @Optus @acmadotgov Thankfully we were able to get the details to BPAY the bill. Luckily we are at the end of our contracts, so are switching everything over. Have already done home internet, will do mobile next. Sick of giving them money for substandard service.
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Sarah
(@bigmandrakemilk) reported
@discofeverish @Optus They can’t threaten you like that it’s illegal. I’m going through TIO for the exact same issue. I told them to get stuffed
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Sarah
(@bigmandrakemilk) reported
@tassiedad @Optus @acmadotgov Go with TIO ombudsman and get them to help you cancel your account without having to pay out the contract. They are a filthy company. Optus has blocked me because I’ve been telling people this
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vivian
(@suffferpuppet) reported
optus net sucks *** brooooooooooo... im on 1k ping for 2 weeks
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Dan
(@dannyboysquid) reported
@matt_barrie Maybe @Optus could help with an ID check system?
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Matty
(@mattyofthebell) reported
@Optus why is your service dripping out? Terrible coverage so travel to where coverage is provided and it's still rubbish?
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Moothu
(@Moothu22) reported
@Optus Update: No technician ever showed up. I got a call from customer support saying one was never booked so they got me to change my internet plan instead to get a new modem sent out. Hopefully something actually happens this time, it's getting quite stressful as i need it for work!