Optus Outage in Brisbane, State of Queensland

@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

@InsidersABC Including me who was last an Optus customer in2005

@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

@peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)

What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

@judi_francis @Optus Inbox me now for help

@Optus what the hell going on …I’m getting REPEATED messages by the dozen from my daughters iphone to my iPhone (TELSTRA customer!) Is this part of your hacked problem. Please help it’s driving us crazy!!

@Optus customer for 8 years and had the worst experience in a optus store , trying to send my phone trough insurance claim , whle on the phone Got accused , offend , abused ( my only lucky was the store manager that was in store and was on my side) still noone could find my phone

@Tayzlor @NBN_Australia @elonmusk CBDs were served by fibre well before NBN was ever dreamt up. Unis also had fibre - AARNet. The problem was residential, the failing copper, poor Optus cable. Unfortunately the market was doing nothing as Telstra controlled it all.

@ShitFuckery1 Whenever I've had a problem with teleco companies it's always with Optus, they're atrocious will push it until the ombudsman is about to hit them with a fine and then they cave, and nothing has changed since Binchicken took hold of the reins

(1) How has @Optus handled the #DataBreach? 1/. #PR advised "radio silence" - less said the better 2/. Send subtle messages out via the Government 3/. Deflect customers with overt phrasing on support calls 4/. Wait until the timing is right to launch the 'positivity campaign'

all i want is to buy a new phone but all the optus employees are so rude and make me anxious 😞

Is it possible for a telecommunications company to have worse Customer Service than Optus ? If you don't have an Optus App, or use their website...they don't want to deal with you. letters. Emails and phone calls are NOT acceptable 😵‍💫 Management doesn't care !

Why is Optus so bad at customer service ? It's like they don't care if the service is so bad that you leave ?😯

never thought i be involved in 1 class action let lone 3 for me & 371 staff my businesses provide for yet here we be @medibank @ANZ_AU @Optus & ZERO adequate assist from all. see you in court. #threatnotjustpromise 💯💯