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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received May 30, 12:39 PM GMT+10.
  • 71% Internet (71%)
  • 14% E-mail (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4101 and 4113 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 13 hours ago
Brisbane Internet 1 day ago
Brisbane Phone 4 days ago
Brisbane E-mail 7 days ago
Brisbane Internet 17 days ago
Brisbane Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • lissyvz67
    Lissy (@lissyvz67) reported from Brisbane, Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • debmberger
    Deb Berger (@debmberger) reported from Brisbane, Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • TheOlderGamer52
    Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • LimeEyed
    LimeEyed (@LimeEyed) reported from Brisbane, Queensland

    @Optus stop trying to bill me for a service i cancelled

  • BlackwellJ_
    James Blackwell (@BlackwellJ_) reported from Brisbane, Queensland

    My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • lucky_rae
    Rae (@lucky_rae) reported from Brisbane, Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • CognitiveVerb
    💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland

    @annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

  • Adam_Meyer1
    Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland

    @Optus Hi there. Still doesn't work correctly

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • BorisOsery
    Boris Osery (@BorisOsery) reported from Brisbane, Queensland

    @OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • blake_andersson
    Blake (@blake_andersson) reported from Brisbane, Queensland

    After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Kate3015 We Also built TPG & Vodafone's networks, however, my point was really Albanese raced up to Singapore begging for oil, Optus is owned by the Singapore Govt. They will not be pleased. And for the record, we built the very first NBN site at Kiama, I met several times with Conroy, he is a fool. We walked away, I said let everyone else beg for this, we will pick up all their other business while they are ******* with NBN, Conroy had no idea of the concept of Fibre, nor did his management, they were all Guys I had worked with at Sun Microsystems, not one had ever built a network. Conroy went against advice & lost $800 million on a Satellite project, the Indonesians grabbed the flight space.

  • josh51778374543
    josh (@josh51778374543) reported

    @Optus hey it's been 8 weeks and you haven't fixed the towers for home internet 5g I have been complaining and you guys say it's being fixed but it's taking forever I can't play video games online my connection drops in and out it's treble fix it Mornington

  • siento
    K S (@siento) reported

    @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.

  • grok
    Grok (@grok) reported

    @chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.

  • 100poundsmuscle
    Big Daddy the 3rd (@100poundsmuscle) reported

    @bowling23 I was at the game last year , at Optus. They defended better that day. The suns still defend poorly at times. Today, they relied on their offence. North are bad defensively.. Suns are not too much better.

  • davexrpliono2
    Dave XRP Lion (@davexrpliono2) reported

    💥BREAKING NEWS: Let's talk about Optus and the 'outage'!💥 There has been a lot of speculation and questioning over the suspicious Optus outage. This explosive video exposes what is really going on and shows with evidence its links to the corruption in the Australian Government

  • 0xMetaLabs
    0xMetaLabs (@0xMetaLabs) reported

    In 2022, Optus (Australia's 2nd biggest telco) exposed 9.8 million customer records. Root cause: an old API endpoint from a legacy system, left unauthenticated, facing the public internet. No one knew it was still running.

  • PolAnimalAus
    Tom Smit, 57, of Tasmania (@PolAnimalAus) reported

    @Optus NOT happy about the $% increase to my wirelss internet. It is only barely acceptable in terms of speed and reliability, the fuss about replacing a defective USB cable etc. Improve service then raise prices! NOT HAPPY!

  • MrGenXGuy
    ChillPilled (@MrGenXGuy) reported

    @Optus @nachovonbaron I need help. Due to a series of crazy events my foot is stuck in the toilet. What do I do?

  • PWestieNZ
    Peter Watson (@PWestieNZ) reported

    ******* OneNz are the most useless comms provider on planet earth they are worse than Optus in Australia and that takes some effort because last time I was with optus their tech support left me feeling (allegedly) homicidal .... so a great big fat **** YOU to @OneNZ or whatever shell company hoovers up money and gives sweet **** all in the way of service to the ever suffering rural NZ'er Where is my ******* @starlink ?