Optus Outage in Brisbane, State of Queensland

I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

Optus being down is causing me all sorts of issues at work today.

@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

@Optus We seem to have an outage in the 4506 postcode.

Why is it that @Optus stores continue to say No to helping get an eSIM for prepaid yet the website and online help say the stores can do this. Won’t be bothering with Optus anymore

@optus Q: do you have the ability to block a mobile number across the whole network? If so this one >>0477180990<< Scam phishing.

@Optus Yes. Please ask the team to update the list. I am planning to upgrade my device to a new one, and if it doesn't support VoLTE, should I go elsewhere to find devices and network providers, who do?

@EmilyHWoods That sucks. My mum’s been using mobile data for 2 weeks now and will be another week because all the technicians were busy and no one showed up on the day. Try another provider? She’s with Optus and I’m with Superloop.

@Optus .. I have a Huawei Mate 10 and it is VoLTE enabled. Why can I not access VoLTE on your network? Is it something to do with the phone not being bought from you? #VoLTE

@Optus Are there any issues regarding email? I am having trouble emails with ipad & samsung mobile.

@laurennkara I’ve been on about this for years. Even fleamantle fans try to claim they don’t boo... it comes down to the crowd percentage. If we have 60,000 at Optus, it is 90% WCE. Any noise, including booing is going to be way more obvious. But the mantra from the east is we’re all feral.

Hey .@Optus I need an email address to submit an urgent complaint to. No I do not need a form, I need an email address where I can write to from my email directly! This is an #SOS matter.

@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

Outstanding work @VodafoneAU. During a pandemic you’ve decide to charge late fees for 3 days late on one phone bill after years of custom. Any telcos looking for a new customer.. @Telstra @Optus