Optus outages and service status in Brisbane, Queensland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 4, 9:32 AM GMT+10.
- Internet (33%)
- E-mail (17%)
- Total Blackout (17%)
- TV (17%)
- Phone (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 , 4101 and 4005 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
4 days ago | |
|
Brisbane
|
Internet | 6 days ago |
|
Brisbane
|
Total Blackout | 13 days ago |
|
Brisbane
|
Internet | 14 days ago |
|
Brisbane
|
TV | 14 days ago |
|
Brisbane
|
Phone | 30 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
-
CommonGround (@CommonGroundAu) reported from Brisbane, Queensland@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
-
Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
-
💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
-
faeling 💜 (@faelingx) reported from Brisbane, Queenslandhi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
-
Steve Medley (@stevemedley) reported from Brisbane, Queensland@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
-
💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
-
James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
-
ScubaSteve (@fanaticeel) reported from Brisbane, Queensland@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
-
Boris Osery (@BorisOsery) reported from Brisbane, Queensland@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
-
Steve Medley (@stevemedley) reported from Brisbane, Queensland@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
-
Politic@l Spinner. (@lesstenny) reported from Brisbane, QueenslandGreat.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
-
womble (@DaveCox92490089) reported from Brisbane, Queensland@sydney_ev @anirbanmahanti Optus is not much better shit all round.
-
David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
-
Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
-
Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
-
Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
-
Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Warren (@Wazzels5) reported@Optus Forget about it I’m looking at other options and going to leave Optus. Poor form by your business.
-
Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported@bexcran IPv6 is massive in India, first class support by JIO. There are carriers that hold on to IPv4-only. Australia’s Optus is one. They had massive outages and security breaches. Lack of IPv6 support is a sign of systemic issues in the organisation.
-
Tony K (@TKags) reported@pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.
-
Gavin McKenzie (@gav_mck) reported@Telstra Telstra Doncaster failed and refused to help, I'll be lodging a complaint with the ombudsman in due course, duly note the outcome, you lost two decades long people to Optus, who were terrific in help.
-
jfly (@jasonfly) reported@pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and I’ve had no issues with them for a the year since I switched.
-
Gamer_Gator (@_Gamer_Gator) reported@FranMooMoo @PeterGr48811483 Count me ******** in. Optus is about as useless as a screendoor on a submarine to begin with anyway.
-
Con! (@c0n_AU) reported@electricfuture5 Good charger. WiFi would help because there’s piss poor Optus coverage making use of the Tesla or Kia apps hard.
-
ChrisK (@cjk365) reported@VoteLewko @Starlink Doesn't matter how good Starlink is, I'm never ever dealing with Optus again. So hopefully one of the other telcos comes to an arrangement with them, because it'll require a hybrid network for it to work everywhere and meet regs (e.g. 000 calling).
-
levi ed fletcher (@levied) reported@optus has the worst customer service. I have tried to cancel my internet 3 times now. Every time I get to my final sign off, the online person discontents, and you then have to go through the entire process again. I switch to @Starlink 2 months ago - very quick internet.
-
A guy down under (@Fremean) reported@missrobinson I made Vodafone give me a new customer discount by asking them after 20 years why new customers get better treatment, do I need to switch to Optus for 6 months to come back as a new customer.