Optus Outage in Brisbane, State of Queensland

@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

Optus mobile and nbn slow tonight

@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

Dear @Optus I can’t do my job with slow internet

@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯

From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

@Optus I have tried too many times. Sorry your call centre people for sales are totally inefficient and in interested in being of service.

Optus introduces premium paid service

@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

@Optus congrats. Another unsuccessful chat with your people. Get a Australian call centre for God's sake. Such poor service from a company who charge so much.

@panicxdisco They seriously are. As someone who’s been on Optus & Boost before Telstra is the best for network plans for both phone & net comparatively bc even tho they’re lockon they’re really good for poorer ppl like me. My net is a terabyte a month for similar reasons bc they’re affordable

Never mind now @optus . Someone has restarted whatever server need restarting. Thanks.

@Tepa @iiNet It's down for the whole Shoalhaven area it seems, I'm with Telstra mines out, mate on Optus is out too

@notMattyMac Yeah, tbh I'm with Optus have FTTP 100 down 40 up and it works great. Just only issue is the modem provided sucks lol

@Optus Waited over 4 hours for someone from @Optus to fix our internet #notgoodenough @Optus was a no show. Internet not working since Monday

I’m so fkn annoyed my luck is dogshit out of all days my wifi wants to go out it has to go out today like **** you optus