Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- Internet (57%)
- Phone (29%)
- E-mail (14%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4005 , 4011 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 12 days ago |
|
Brisbane
|
Internet | 13 days ago |
|
Brisbane
|
Internet | 18 days ago |
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Brisbane
|
Internet | 21 days ago |
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Brisbane
|
Internet | 22 days ago |
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Brisbane
|
Phone | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
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Politic@l Spinner. (@lesstenny) reported from Brisbane, QueenslandGreat.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Dirk (@ITrustLabor) reported from Brisbane, Queensland@Optus We seem to have an outage in the 4506 postcode.
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
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Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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PKambara (@PKambara) reported from Brisbane, QueenslandNo stream tonight, because @Optus are taking forever with moving my dang service.
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, QueenslandDear @Optus I can’t do my job with slow internet
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
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Matt Guest (@Guesty22) reported from Brisbane, Queensland@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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ThatGirl (@itsOnlykhem) reported from Brisbane, QueenslandWth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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ScubaSteve (@fanaticeel) reported from Brisbane, Queensland@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Chicken Little (@Chicky_Think) reportedSomehow today, the models (sonnet, optus, haiku) are not working properly or very slow. It even reply me in Chinese 好的 when all conversations are in English. Omg. The only working model seems to be fable 5. Anything happening in the background @claudeai?
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Anssi Tal (@AnssiTal) reported@optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.
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mark macca 🐅🐅🏆 (@mcdonellaussie) reported@Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!
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Cryptonoda (@Cryptonia13) reported@alexblair_1 @Optus @SBS Optus your provider?? Joke of a telco, surprised they're not shut down yet.
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Steven (@stevenb1986) reported@Rory_Flanagan We absolutely have trash stadiums Mcg, Optus and accor are all poor for rectangle sports. Allianz, Suncorp and marvel are better but don't fit the standard for later games.
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Ronnie xx (@XxRonnie57409) reported@TaniaLe89811601 @realRick_AUS @SenstiveHearts I'm near the airport, very strong winds but a few planes still taking off. Wondering if they will cancel the Eagles game at Optus?
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K•A•N•E (@kanethesaint) reported@Teh_Jkr @Optus Prepaid is the best option. No more need for greedy companies like Optus! One of the worst employers around after Telstra!
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Optus (@Optus) reported@billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku
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The Trend Trader (@SixG369) reportedAI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.
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Optus (@Optus) reported@ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik