Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- The most recent signal from this area was received Jul 27, 4:58 PM GMT+10.
- Internet (83%)
- E-mail (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4031 , 4005 and 4169 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 2 days ago |
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Brisbane
|
Internet | 3 days ago |
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Brisbane
|
Internet | 7 days ago |
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Brisbane
|
Internet | 22 days ago |
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Brisbane
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26 days ago | |
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Brisbane
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
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MissLiLy (@Team_LiLy) reported from Brisbane, Queenslandhey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!
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greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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womble (@DaveCox92490089) reported from Brisbane, Queensland@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, QueenslandIs it just me or is Optus WiFi really slow this week?
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Shane Harris (@ShaneAusKiwi) reported from Brisbane, QueenslandThis is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
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Rae (@lucky_rae) reported from Brisbane, Queensland@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, Queensland@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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ThatGirl (@itsOnlykhem) reported from Brisbane, QueenslandWth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ban-Foo Leong (@BanFoo_) reported@Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!
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Kim, Car Thief in Texas (@CarThiefinTexas) reported@HappyNacho73 I've got two numbers and the Telstra one on e-sim was very loud compared to the Optus network one.
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Jonco Dua (@joncodua) reported@burkylie12 Well done Telstra for the massive Outage 👏 👍 Telstra supporting the Crusification of Optus for the same. It's certainly a clear display for the idiots that want a Cashless 💸 Society.
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tonyOnOn (@tonyward116) reported@Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?
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Ben Nexhip (@ben_nexhip) reported@Cazzawhy @TigerAncient @SenSHenderson It’s also important that an opposition member of parliament can hold an MP accountable and be aware of lack of access to emergency services to the public in which they serve. Remembering what happened to Optus when people died as a result of losing the same access that was lost yesterday.
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Optus Help (@optus_help) reported@zanekyal Hey, Nicole. It appears that the screenshot shown captures a partially completed Speed Test for your connection to the Optus Mobile Network, as opposed to the same Wi-Fi connection as your TV. We would recommend connecting your phone to the same Wi-Fi connection and completing this again. Should there be any further concerns after this, please don't hesitate to send us a Direct Message, where we can verify some additional information and assist further. - Dillon
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Casey McGregor (@CaseyMcGregorAu) reported@borisstephens Firstly, taxes do not fund government spending, critical misconception the establishment perpetuates on purpose to justify austerity. Secondly, you're right to say that just throwing money at problems does not automatically fix anything. You still need competent management and a plan. All nationalisation does at a baseline is remove the profit motive that leads to cutting corners on network maintenance to save money, which is what leads in part to outages like this. And I haven't just proposed renationalisation, I've also proposed using Optus' satellite expertise to create a publicly-owned, privacy-first satellite internet network to challenge Starlink.
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Sarisa sandy lindsay (@Sarisasand6rzp) reportedgang Thailand Australia business online my location data internet WiFi Optus Telstra’s Vodafone unknown network my location gang student be I Ning university NSW Vitoria Melbourne Australia
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Grandy Promenade (@RCT_10) reportedWhy ******** am I not at optus
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dick_taylor (@dick_taylor) reported@VoteLewko On my mates farm in the coast they have redundancy (Starlink) & anothet mate who runs ASIC’s infrastructure says they have always had both Telstra & Optus to try & avoid over reliance on a single network. So if farmers & some federal bureaucrats know this why don’t Victoria’s?🤡