Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
- The most common problems reported in this area mention Internet and E-mail.
- The most recent signal from this area was received May 23, 2:23 PM GMT+10.
- Internet (80%)
- E-mail (20%)
The latest reports from users having issues in Brisbane come from postal codes 4101 , 4000 , 4006 , 4113 and 4102 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
22 hours ago | |
|
Brisbane
|
Internet | 10 days ago |
|
Brisbane
|
Internet | 22 days ago |
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Brisbane
|
Internet | 22 days ago |
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Brisbane
|
Internet | 27 days ago |
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Brisbane
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Shane Harris (@ShaneAusKiwi) reported from Brisbane, QueenslandThis is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
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Brett Turville (@Tur71e) reported from Brisbane, Queensland@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandI really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!
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The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Robert Watkins (@twasink) reported from Brisbane, Queensland@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandThe Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.
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Matt Guest (@Guesty22) reported from Brisbane, Queensland@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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Nathan John Kearney (@nothingkanye) reported from Brisbane, QueenslandHow is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@InsidersABC Including me who was last an Optus customer in2005
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faeling 💜 (@faelingx) reported from Brisbane, Queenslandhi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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womble (@DaveCox92490089) reported from Brisbane, Queensland@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.
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Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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Joshua Byrd (@phocks) reported from Brisbane, Queenslandtbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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The Technician (@TheTrader_76) reported@SimonSperling Are they pulling his statue down outside Optus Stadium ???
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Peter Flinn (@errolatbh) reportedOptus Oval surface looks horrible #afl
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PlayStation Modder (@OpCyberSec) reported@ktdenise Damn I moved from ****** Optus, my plan went from $25pm to $60pm in 2 years and last week another price increase so I left immediately
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The Waalitj Nest 🦅 (@reidallaboutit9) reported@sittingwanderer At least the stupid sun in their eyes won’t be around for long during this time of day. Should’ve put a roof on Optus
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Hugo (@Chilka_) reportedI wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.
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Dave (@Dave87990998) reported@freodockers loss fixed how many miss in optus this is ridiculous coach how did u select ur forwards today all are like my ****
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JasMina (@JasminaCv) reported@Optus you are the WORST f*kn network EVER!!!
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𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus you are having connectivity issues, here at Upper Nerang
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Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported@Optus Been over an hour now… Great to see how a 20+ year customer is treated. At this rate I may as well just save my time and go with another provider.