Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- The most recent signal from this area was received Jun 25, 8:37 AM GMT+10.
- Internet (63%)
- Total Blackout (13%)
- TV (13%)
- Phone (13%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4102 , 4101 , 4005 and 4011 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Total Blackout | 3 days ago |
|
Brisbane
|
Internet | 4 days ago |
|
Brisbane
|
TV | 5 days ago |
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Brisbane
|
Phone | 20 days ago |
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Brisbane
|
Internet | 20 days ago |
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Brisbane
|
Internet | 25 days ago |
Community Discussion
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Willow (@Willow07935405) reported from Brisbane, Queensland@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳
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Shane Harris (@ShaneAusKiwi) reported from Brisbane, QueenslandThis is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
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eggs fan page (@_rigormoris_) reported from Brisbane, Queensland@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
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:Matt. (@Matteris) reported from Brisbane, Queensland@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
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Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@InsidersABC Including me who was last an Optus customer in2005
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Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@GladysB Optus garbage service is a backwards step for Australia
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Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, QueenslandDear @Optus I can’t do my job with slow internet
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ScubaSteve (@fanaticeel) reported from Brisbane, Queensland@peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok
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David Findlay (@davidjfindlay) reported from Brisbane, QueenslandGood work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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LimeEyed (@LimeEyed) reported from Brisbane, Queensland@Optus stop trying to bill me for a service i cancelled
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David J Gillespie (@djgillespie9) reported from Brisbane, QueenslandCome on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus (@Optus) reported@KalliopiOlympou Hi Weerona, so that we are on the same page, are you facing issues with your Optus home internet connection or streaming the match in general? As we are not broadcasting the FIFA World cup anymore. We don't have the broadcasting rights. If your internet is working fine and it is a streaming issue then you will have to contact SBS or the broadcaster. On the other hand if your are facing issues with your Optus home internet connection, then please send us a direct message with the details to proceed. Kartik
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Alexey Butov (@AlexeyButovMP) reported@Optus @maxxthum Can you also stopped getting hacked while you’re at it and fix 000?
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Alison Kyteler (@ali_kyteler) reported@AnikaWells @Optus @acccgovau Verification emails with codes are taking 1–3 hours to reach Optusnet users’ inboxes, making them useless since most codes expire in 5–30 minutes. A search online shows plenty of people describing this issue. Result: locked out of accounts.
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Max Thum (@maxxthum) reportedAlso, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.
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GoTimeAFL (@jaysoofficial23) reported@feedthecath Cats have a different game plan and usually start the season poor. Reckon we can beat yahs again but at Optus.
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Jean-Pierre YIN (@kalsue) reported@llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.
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Mike Carlton (@MikeCarlton01) reportedAnd they’re all the same. It’s almost a rule that the bigger they are the worse they are. Telstra, Optus, Qantas, the big banks, Coles, Woolworths. All run by wildly overpaid ‘chief executives’ who would rather wrestle crocodiles than actually encounter a customer. **** ‘em all.
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Sreyansh Gandhi (@GandhiSreyansh) reported@Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap
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𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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Lasan (@LasanKH8) reported@Teh_Jkr @Optus Optus is the worst service provider. I switched to spintel. 3x cheaper , same network.