Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4006, 4000, 4005, 4120, 4163, 4300, 4506 and 4170.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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🇦🇺Dr David More MB PhD FAIDH AZx3
(@davidmore) reported
@optus Hi I tried DM but no response after 90 mins. My Optus / NBN internet is down. Please investigate David. See DM trail for contact details!
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ARS Atlas
(@manager_assualt) reported
@OvertGGs @Optus MY INTERENT ISNT WORKING, AND ****, I NEED HELP ASAP, OR I WILL SWITCH TO @Telstra
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Optus
(@Optus) reported
@gkeall Hi Geoff, sorry to hear about your Optus service issue. Can please confirm which service is this in regards to, I mean mobile or NBN Home broadband? Please direct message us your full address so that we can double check this for you. Kartik
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Catherine Davies 🐈⬛ 2xAZ + 2xPfizer = 4xVax
(@th_understory) reported
@karinstark79 @AlexBallhausen @Middleton_Says This is true in SA too. Telstra is awful where we live 30km from Nuriootpa and only ~80 from Adelaide CBD as the crow flies. Fortunately, Optus put a tower up and some get decent coverage but a lot are still with Telstra and the risks are massive.
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Morty 🐶
(@MortyAUS) reported
Sorry, but Huawei systems were hacked (Optus network) - it wasn’t just theory #Sharri Sorry Nick
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@NBN_Australia Done all that. @Optus called last Friday &whilst giving ' directions ' the call dropped .Have not been able to contact them since. It is not acceptable that infrastructure issues have to be explained from my end to a call centre operative in the Philippines. Contact me.
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Scott Littlefair
(@Fairy_s) reported
@Transperth I would like to note mine and others extreme disappointment and frustration at the lack of event buses to today's Home Derby at Optus stadium (659). In 35mins not one bus! Normally they come every 3-5 mins. This is pretty average service and frankly not acceptable!
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The Fresh Prince of Namek
(@NamekPrince) reported
@acccgovau Hey there, I have an issue with @Optus They delivered me a iPad that I had CANCELLED and didn't pick it up after I contacted them in writing. It's now been over 2 months and under Unsolicited Products law, They had 1 month to collect it because I contacted them in writing. 1/2
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Team Tension
(@TensionESP2022) reported
@CEOwnerJake @Optus fix my net already
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MT 0508
(@Michael52436290) reported
@BrunosGlory @DamoMK Owen called saying something about 0-3 with 2 games at Optus. Maybe if your team didn't Dutch Rudder each other you wouldn't have all the covid problems.