Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4169, 4102, 4121, 4152 and 4122.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin McKenzie
(@gav_mck) reported
Anyone else having @Optus mobile calling issues today?
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wrikl001
(@wrikl001) reported
@optus that’ll teach me to even use one of your partners who relies on your network - rely + Optus just don’t go in the same sentence. 3 months of no network at home/in our area - I’ve said it before…you are The Worst SP on the planet, and @moosemobileau - not happy.
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michael vincent
(@evilfunkydude) reported
@Optus ur customer resolutions team are absolutely useless,I now have been forced to wait for 7-10 business days,how Optus has handled this is disgusting
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Steve Miguel
(@stevemiguel) reported
@Optus stop turning on my intl roaming automatically. I have plane mode on too. This has been ongoing for 2 weeks. I have to talk to your chat staff and waste 15 mins each time. Pls fix it!!! I'm sick of it.
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Will Cameron
(@WillCam30005592) reported
Apple Optus Whatever it is Spotify and Network issues make Apple Watches completely useless, how can I not just listen to a ****** PODCAST
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杨朱路人甲
(@huouer) reported
@aestheticwheein @NBN_Australia May I know which RSP you are with? I’d like to understand whethe it is an issue of my RSP, Optus, or it is a common NBN issue of all RSP
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Mark Phillips
(@markfilops) reported
So a @NBN_Australia tech was booked for this morning and has simply just not turned up or apparently even accepted the booking. Alright, that’s on @NBN_Australia and we’ll never hear anything about that. But @Optus, you can fix this.
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reshma
(@reshmamaryrobin) reported
Workplace romance gone bad is what my life looks like and feels like. Except I was the exception so I became the challenge. I am trying to live my life as close to normal as possible: @QldPolice @qldhealth @Optus you are all victim shunning me instead of compromising
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Mark Phillips
(@markfilops) reported
So @Optus, even though you have the technology and if I was a new subscriber, I’d get it as standard for *less* than what I’m paying now, because I’m a mouldy old subscriber with @NBN_Australia issues, it’s not even a consideration as a solution? 🧵
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Alistair Clohessy
(@clohessy3) reported
@dale_fernandez @FOXFOOTY Still won’t help…. Let’s watch more poor football at Optus. #washed