Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- The most recent signal from this area was received May 23, 2:23 PM GMT+10.
- Internet (80%)
- E-mail (20%)
The latest reports from users having issues in Brisbane come from postal codes 4101 , 4000 , 4006 , 4113 and 4102 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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3 days ago | |
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Brisbane
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Internet | 12 days ago |
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Brisbane
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Internet | 24 days ago |
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Brisbane
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Internet | 24 days ago |
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Brisbane
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Internet | 29 days ago |
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Brisbane
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland@Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help
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ＣＯＮＡＬ (@conal_tuohy) reported from Brisbane, Queensland@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandAfter telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Rae (@lucky_rae) reported from Brisbane, Queensland@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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Joel (@JoelTHFC) reported from Brisbane, Queensland@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, QueenslandDoes anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
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Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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LimeEyed (@LimeEyed) reported from Brisbane, Queensland@Optus stop trying to bill me for a service i cancelled
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
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Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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faeling 💜 (@faelingx) reported from Brisbane, Queenslandhi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ross (@Ross1873493) reported@Millsy197 @SandyXiaotong @burkylie12 Because she. It's that simple. ***** pass. It's not a case of a threat to seat should by election be called. It's a Labor safe seat. Women are not held to account, both sides of house. Look to "profoundly corrupt" Bin Chicken; slides across to Optus, never prosecuted.
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Big Daddy the 3rd (@100poundsmuscle) reported@bowling23 I was at the game last year , at Optus. They defended better that day. The suns still defend poorly at times. Today, they relied on their offence. North are bad defensively.. Suns are not too much better.
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Lozza! 💙💛🦅 (@lozza929406) reported@DylanMcEvoy Is that at optus? WTF
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Spag Bol Boy🍝 (@blu_boys) reported@sueytweets @lainie_york I might pop in to Optus to get a new one but it’s not on the top of my to do list. Apple purposely do this when a contract is finished slow the phone down and battery too.
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Kloud 🇦🇺🇳🇱 (@WotKloud) reported@DenisNovak007 Production is poor I agree. That’s on the APL as a cost saving measure of course. Replays are average - replicating what Optus Sport did should be the goal IMO
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𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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Anssi Tal (@AnssiTal) reported@optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.
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Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reportedThank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.
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Hugo (@Chilka_) reportedI wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.
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Ross (@Ross1873493) reported@Millsy197 @SandyXiaotong @burkylie12 Because she. It's that simple. ***** pass. It's not a case of a threat to seat should by election be called. It's a Labor safe seat. Women are not held to account, both sides of house. Look to "profoundly corrupt" Bin Chicken; slides across to Optus, never prosecuted.