Optus

Optus Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4000, 4005, 4077, 4051, 4101, 4006 and 4169.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Brisbane, State of Queensland 04/27/2025 06:25

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • brandonlung_ brandon (@brandonlung_) reported from Brisbane, State of Queensland

    @lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • brandonlung_ brandon (@brandonlung_) reported from Brisbane, State of Queensland

    @lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    @Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankieMaguire Frankie Maguire (@FrankieMaguire) reported

    @Optus Hi, I need to end my Optus Sport subscription. However, I've found that attempts to log into your website have not worked for the last week due to a 'network error'. Can you help with this, please?

  • mmdhoz michellemdh (@mmdhoz) reported

    @Optus your map doesn’t show any outages in 3041 but internet is out. 4G working slow. Your whole network has been terrible lately!!

  • pjobrien33 Patrick O'Brien (@pjobrien33) reported

    Hey #Optus, not a regular tweeter but your concept of customer service is flawed. Introduce a new identity system with emails sent to an unknown address. Staff which either face the brunt or more bothered in using their own phone. Now waiting for a new box. Poor,poor,poor...

  • zayneolive Zayne Oliveri (@zayneolive) reported

    @gregwoo_d @markgoldbridge Yes I agree for how recent Optus stadium is the amount of rain pile-up problems they have just shows the plumbing must not be up to standard. I have noticed that a lot of league stadiums have drainage problems and I wonder if it must be lack of regulations on it or something

  • randallgill Randall (@randallgill) reported

    @RoadknightThe This might be a silly question by why don’t you just switch to another mobile internet network like Optus or Vodafone and just be done with it?

  • ReyDelps Del Pino (@ReyDelps) reported

    Is Perth not embarrassed hosting games at Optus Stadium? This pitch is ******* horrid.

  • VK4VIP Brandon Gordon (@VK4VIP) reported from Toowoomba, State of Queensland

    @Optus in the last few months it appears you guys have launched 900mhz 4G in the area around RedEdge Centre Toowoomba and is shocking, data speeds slower than 3G and stuff failing to load, it is so bad when my phone prioritises Band 8 I lock my phone back to 3G

  • Melbourne_MUFC2 Jon (@Melbourne_MUFC2) reported

    Optus Stadium would have known about this game for months. Yet they give us a pitch straight from the 80’s. Awful.

  • lauriewhitwell Laurie Whitwell (@lauriewhitwell) reported

    Scott McTominay not yet ready to play but did train at Perth Glory's HBF Stadium this morning. At the Optus, heavy rain coming down. But brief + now blue skies. #MUFC

  • Thepoppykat Anna (@Thepoppykat) reported

    @Optus we have no service in 3012 is there an outage?