Optus outages and service status in Brisbane, Queensland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received May 2, 7:15 PM GMT+10.
- Internet (78%)
- E-mail (11%)
- Phone (11%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4051 , 4113 , 4102 , 4152 , 4510 and 4170 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 6 days ago |
|
Brisbane
|
Internet | 6 days ago |
|
Brisbane
|
Internet | 11 days ago |
|
Brisbane
|
Internet | 14 days ago |
|
Brisbane
|
16 days ago | |
|
Brisbane
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Joel (@JoelTHFC) reported from Brisbane, Queensland@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
-
CommonGround (@CommonGroundAu) reported from Brisbane, Queensland@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
-
Jo (@JoGierke) reported from Brisbane, Queensland@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
-
Steve Medley (@stevemedley) reported from Brisbane, Queensland@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
-
Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandHi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
-
Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
-
Dirk (@ITrustLabor) reported from Brisbane, Queensland@Optus We seem to have an outage in the 4506 postcode.
-
Boris Osery (@BorisOsery) reported from Brisbane, Queensland@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
-
Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
-
Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
-
ＣＯＮＡＬ (@conal_tuohy) reported from Brisbane, Queensland@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
-
Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
-
Bonshaquita’lafondria (@Flansq) reported from Brisbane, QueenslandDoes anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
-
Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
-
💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
-
Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
-
Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jaala (@Jaala_May) reportedAnyone having optus call issues? I can't make or recieve calls on 4 different phones. Prepaid and postpaid.
-
Dre🅰️d (@5ingularitea) reported@RocketTank123 Aussies have love/hate relationship with Telstra. It is the most expensive and customer service often terrible but for rural coverage it is the best by far. Optus or Vodafone would love to take some of Telstra’s pie with $ASTS remote coverage
-
Harry Gregory (@Hazkypreos) reported@RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.
-
Cal (@Cal_UpTheTigs) reported@smd_donald Richmond beat West coast by 40 at optus late last season. Neither result is a reliable indicator of where they're at because they both suck. Teams go through good and terrible patches, especially when they're as bad as these 2 teams are.
-
Optus Help (@optus_help) reported@Seriously2022 Hi Mick, thanks for bringing this to our attention. I'm sorry to hear that you're experiencing problems with your Optus service. Could you kindly send us a private message with your full address, and I'll be able to look into this for you. - Robyn
-
Kelvo. 🐯🏆🏆🏆 🇦🇺 (@KelvinJM81) reported@Mark_UNC @Richmond_FC Was Optus Stadiums decision to cancel it.
-
Damian Campagna (@DCampagna13) reported@StevoMedia Next we will be playing Essendon Collingwood at Optus Stadium on ANZAC Day. What a stupid idea, the showdown should actually be played as either the curtain raiser or the closing game to Gather Round.
-
mike shanahan (@the_shagman) reported@Optus when are you going to remove the overhead cable you cut down and left on my driveway in brisbane, months ago. 4 times I've called. Do you believe in customer service?
-
David Horrocks (@DavidHorrocks1) reported@optus_help My mobile broadband internet in Eagleby is struggling at 0.21 mb per sec. I can’t even check network on Optus app. Poor internet is regular in my area. Is there any possibility that one day Wireless might be available?
-
💧Jenny White (@jennywhite38) reported@Optus Was wondering how long its going to be before I can make ph calls, receive texts and do internet banking with mobile, as postcode 3139 seems to have no service due to works?