Optus

Optus Outage in Brisbane, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 No problems detected at Optus

Optus problems in the last 24 hours in Brisbane, State of Queensland

Optus Outage Chart in Brisbane, State of Queensland 08/13/2020 22:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 46.58% Internet
  • E-mail 28.31% E-mail
  • Phone 15.98% Phone
  • Wi-fi 4.57% Wi-fi
  • Total Blackout 2.74% Total Blackout
  • TV 1.83% TV

Optus Outage Map Near Brisbane, State of Queensland

The most recent outage reports and issues originated from Brisbane.

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Optus in Brisbane, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:
  • ITrustLabor Dirk (@ITrustLabor) reported from Brisbane, State of Queensland

    @Optus We seem to have an outage in the 4506 postcode.

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • itsOnlykhem ThatGirl (@itsOnlykhem) reported from Brisbane, State of Queensland

    Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

  • JoGierke Jo (@JoGierke) reported from Brisbane, State of Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    @Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • DannMallet Dann Mallet (@DannMallet) reported from Brisbane, State of Queensland

    Optus mobile and nbn slow tonight

  • DezerdaAdvocate Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, State of Queensland

    @Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

  • TheOlderGamer52 Robbie Shenton (@TheOlderGamer52) reported from Brisbane, State of Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    Dear @Optus I can’t do my job with slow internet

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    @annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • scrumblebum1 Mark (@scrumblebum1) reported

    Goodbye @Telstra . Seriously such poor performance. And stop blaming covid 19 for everything. The rest of us are work. Welcome @Optus. My new supplier

  • realashishstha Ashish S (@realashishstha) reported

    @Optus hey Optus whilst while Victoria is suffering why are you charging $15 fee on account on overdue accounts by 2-3 days... all the marketing BS about listening to customers have gone down the toilet bowl 😡

  • DeanRosario Dean Rosario (@DeanRosario) reported

    @MickLynch_Age Are you asking for NBN plan recommendations? Or mobile & hotspot? I have Exetel NBN - excellent service & reliability. I'm on a great contract, but it seems they've hiked the price for new customers now. If they do that for me, I'll move to Optus NBN which includes OptusSport

  • SimsZac Zachary Sims (@SimsZac) reported

    @rjlohan Anyone on the Optus or Telstra network

  • paulie_fox Paul Fox (@paulie_fox) reported

    Hey @Optus after reaching out through the social media team about a billing issue, my financial controller now tells me it's resolved. So big thank you for that. It's be nice if you could fix the IVR on the 133 343 number though to actually send it to the business teams though.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported

    Hey @Optus what's the go with NBN in mount waverley? I'm in a house full of working from home people and I'm studying. Nobody can do anything. It's so slow. I get Melbourne is in stage 4 restrictions, but didn't realise the internet had to go on lockdown as well.

  • emcosty Emma Costello (@emcosty) reported

    Hi @optus, been trying to resolve issues with my account for weeks now. In the UK, I’ve spent hours on the phone and I’m still awaiting email correspondence weeks after it was promised. Can’t seem to get anywhere. At a loss. Any advice? 🙏

  • colinferguson65 Colin Ferguson (@colinferguson65) reported

    @John_F_Kennnedy That statement got Owen Benjamin chased out of pedowood!! But yeah, all the trans issues have to be looked at by Optus et all

  • martinchrisl Chris Martin (@martinchrisl) reported

    Hey @Optus, received an email saying you received a request to cancel my service, and when following the links to send a message, I'm redirected to the home of MyAccount. What gives?

  • 64Hyacinth Hyacinth Bucket 64 JenRed (@64Hyacinth) reported

    @VictoriaPolice @CrimeStopperVic I had my debit card details hacked... they used it to pay an Optus Prepaid recharge,... SURELY that could be used to help catch them.. if these people hacked me they will be hacking others.. so can you help me with that ?