Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- TV (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 13 days ago |
|
Brisbane
|
17 days ago | |
|
Brisbane
|
Internet | 19 days ago |
|
Brisbane
|
Total Blackout | 26 days ago |
|
Brisbane
|
Internet | 27 days ago |
|
Brisbane
|
TV | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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andrew dutton (@duttonkona) reported from Brisbane, QueenslandBeen 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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David Findlay (@davidjfindlay) reported from Brisbane, QueenslandGood work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
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Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, QueenslandDoes anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandHi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Blake (@blake_andersson) reported from Brisbane, QueenslandAfter putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
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ScubaSteve (@fanaticeel) reported from Brisbane, Queensland@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, QueenslandIs it just me or is Optus WiFi really slow this week?
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Renee-Lea (@reneeleaa) reported from Brisbane, Queensland@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@GladysB Optus garbage service is a backwards step for Australia
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Lliam Parslow (@parslow77) reported from Brisbane, QueenslandWatching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Msnobody (@CherylYogi41455) reportedI wonder why I have never combined my Telstra internet and Optus mobile phone. Today I have my answer.
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saint_ted (@saint_ted3) reported@Woodygocats59 @TonyShepherd4 Didn't happen with the Optus outage. 000 was unavailable for hours and nobody including Optus seemed to know it was still unavailable. Learn from pervious failures champ. FFS, what plane was the communications minister on this time?
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Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported@FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #
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Tweet Whisperer David J Smith (@Ausshot3Dave) reported@strangerous10 And they pushed back at global roaming as well. Happens as a default in most countries. Would save a lot of problems if Telstra or Optus shared their networks when network problems arose with any communications provider in Australia 🇦🇺 @AlboMP
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Crowid Michael (@BPCrowvid) reportedThe Optus Stadium surface is simply the worst; it’s worse than those arena shows that do Disney on Ice
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Lyndall Robertson (@lyndall19414) reported@MGJ50 PEOPLE DIED WHEN OPTUS FAILED AND NO ONE KNEW 000 WAS DOWN BECAUSE NO ONE CHECKED THANKYOU SARAH SHOWING COMMON SENSE
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Melb is My Home (@MelbisMyHome23) reported@Raymartin55 So the opposition communications or health minister shouldn’t check to see if vital infrastructure is working properly Do you remember the Optus outage! Give me a spell!
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Daniel ★ (@Danielx64) reported@optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?
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Jeremy (@jez99) reportedWhat an absolute joke from Telstra today. Changed companies to them from Optus over their outage a few years ago and it still happens. Had no connection all morning.
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Curious Mind (@mase_the) reported@QBCCIntegrity @Optus Woke up this morning to SOS on phone, was like wtf! Didn’t start working until I headed away from the major town/city I was in and it went to roaming