Optus

Optus Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4170, 4005, 4300, 4101, 4171 and 4121.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Brisbane, State of Queensland 02/11/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout

Community Discussion

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Optus Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • MKWAnthony V2★Anтнøny (@MKWAnthony) reported from Brisbane, State of Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    @annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

  • michelle_author Michelle Worthington (@michelle_author) reported from Brisbane, State of Queensland

    @Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

  • lesposen lesposen (@lesposen) reported from Brisbane, State of Queensland

    @Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly

  • davidjfindlay David Findlay (@davidjfindlay) reported from Brisbane, State of Queensland

    Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

  • blake_andersson Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, State of Queensland

    @lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • JoelTHFC Joel (@JoelTHFC) reported from Brisbane, State of Queensland

    @Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

  • debmberger Deb Berger (@debmberger) reported from Brisbane, State of Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • GlenNixon Glen Nixon (@GlenNixon) reported from Brisbane, State of Queensland

    From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • Daniel__Nash Daniel (@Daniel__Nash) reported from Brisbane, State of Queensland

    @Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

  • david_odonoghoe David O'Donoghoe (@david_odonoghoe) reported from Brisbane, State of Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • parslow77 Lliam Parslow (@parslow77) reported from Brisbane, State of Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

  • DaveCox92490089 womble (@DaveCox92490089) reported from Brisbane, State of Queensland

    @sydney_ev @anirbanmahanti Optus is not much better shit all round.

  • jimmcslim James Webster (@jimmcslim) reported from Brisbane, State of Queensland

    Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BigV2011WCE Victor #StaySafe 🇦🇺 (@BigV2011WCE) reported from Westfield, State of Western Australia

    Is it just me or am I getting “streaming issue” on Fetch @Optus

  • dexswans Damien E (@dexswans) reported

    Are @Telstra @optus @vodafone doing anything to help people identify spam calls that come from numbers that are disconnected? (all the spam calls I've got in the past few weeks have been from Sydney numbers that are disconnected!, number spoofing is such a joke)

  • crouchingkitten Pieter Booysen (@crouchingkitten) reported

    @optus person logging into their own MyAccount is presented with my full unadulterated account. Got screenshot proof 😱🥺😡 Customer service tells me to change my password: seriously? How many people affected? Have notified Telecommunications Ombusdsman. #haveibeenpwned #optus

  • SmackoAU #OvertSmacko (@SmackoAU) reported

    @eskyy A webcam atm im using my phone and its bad quality its a ******* optus model

  • Jacksul54060236 Jack sully (@Jacksul54060236) reported

    @J_Walter23 @JamesNitties23 Surprised your phone was working enough to tweet @J_Walter23 , after you violently attacked your local, helpful Optus service agent. I thought you’d be banned.

  • dexswans Damien E (@dexswans) reported

    Are @Telstra @optus @vodafone doing anything to help people identify spam calls that come from numbers that are disconnected? (all the spam calls I've got in the past few weeks have been from Sydney numbers that are disconnected!, number spoofing is such a joke)

  • PaulMeister12 Paul Meister (@PaulMeister12) reported

    @Optus I’ll just get the same bullshit response, you know what the problem is so fix it, or I am going to keep telling the people how poor your service is

  • Derek_Porter86 Derek Porter (@Derek_Porter86) reported

    @BigV2011WCE @Optus Getting same error in Sydney on Optus Fetch, this is Optus/Fetch issue, Internet is fine, can stream iview from Fetch, please fix ASAP

  • Joel_0437 JoelY (@Joel_0437) reported

    @WillGlass17 @Telstra Doubt it when the Optus NBN at a family members house has never dropped out once.

  • dexswans Damien E (@dexswans) reported

    Are @Telstra @optus @vodafone doing anything to help people identify spam calls that come from numbers that are disconnected? (all the spam calls I've got in the past few weeks have been from Sydney numbers that are disconnected!, number spoofing is such a joke)