Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4005, 4506, 4170, 4006, 4151, 4110 and 4101.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Todd Hacking
(@todd42246896) reported
from
Brisbane, State of Queensland
Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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David J Gillespie
(@djgillespie9) reported
from
Brisbane, State of Queensland
Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
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LimeEyed
(@LimeEyed) reported
from
Brisbane, State of Queensland
@Optus stop trying to bill me for a service i cancelled
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Nathan John Kearney
(@nothingkanye) reported
from
Brisbane, State of Queensland
How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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faeling 💜
(@faelingx) reported
from
Brisbane, State of Queensland
hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Arash
(@aimani) reported
from
Brisbane, State of Queensland
@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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ＣＯＮＡＬ
(@conal_tuohy) reported
from
Brisbane, State of Queensland
@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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Gary Thomas Ellis
(@GaryThomasEllis) reported
from
Brisbane, State of Queensland
Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dexii
(@DexiiV2) reported
@Tekmarrr @Optus im experiencing issues
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Brandon Hayward
(@Brandon87081967) reported
@StanSportAU Hey, your coverage of the Champions League is terrible. Highlights are horrendous making it look like a damn Instagram story. Give the rights back to Optus Sport, they did it better.
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Dorothee
(@regan_23) reported
Hey @Optus, today is the third outage of your mobile broadband in a month. What's going on, and how do I get a refund for a service not delivered?
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Valerie Therese ☕️ 🍪
(@ValerieTherese1) reported
7 DAYS WITH @Optus NBN!! Second technician scheduled for today is "on hold" because of some imaginary outage.
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AAA Automotive
(@AAAAuto655) reported
We are available on mobile only due to the failures of @optus and their bad service for small businesses. Mobile is available 0402254748 for Andrew if needed
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DennisMWilliams
(@LocalNews4051) reported
Not happy @Optus outage and no warning … and this is to go on for weeks !!! You are kidding!
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Frances Mirabelli
(@FLMirabelli) reported
@Telstra Sheree the Telstra fibre cable has been cut. Optus has been liaising with your technicians and there has been no movement. This is a ludicrous situation and it is too easy for @Telstra & @andy_penn to say it’s not your problem. You need to fix this now.
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Optus
(@Optus) reported
@Hey_Papito Hi James, sorry to see the trouble you're having with your NBN connection. We'd like to check that out for you on our end to see what's going on. If you could please send through a DM with your Optus NBN username, we'll jump onto this asap. Rob
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Michael Pemberton
(@TheRealPembo) reported
Hey @Optus , what is the point of paying for a "Business" service when your "Premium" customer support is just a voicemail and they never return calls?
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RunThemMemes👉🏾🤛🏾🚽 . \
(@RunThemMemes) reported
@WestSydney Never used go, but the kayo menu was rubbish, and lack of resume play is ***, bein has the same issues Optus is good with the sports ****, pity it doesn’t have enough content