Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- TV (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 9 days ago |
|
Brisbane
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12 days ago | |
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Brisbane
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Internet | 14 days ago |
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Brisbane
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Total Blackout | 21 days ago |
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Brisbane
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Internet | 23 days ago |
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Brisbane
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TV | 23 days ago |
Community Discussion
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandAfter telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Rae (@lucky_rae) reported from Brisbane, Queensland@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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:Matt. (@Matteris) reported from Brisbane, Queensland@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
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💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandThe Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, QueenslandDoes anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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ThatGirl (@itsOnlykhem) reported from Brisbane, QueenslandWth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, Queensland@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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faeling 💜 (@faelingx) reported from Brisbane, Queenslandhi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again
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Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandOptus being down is causing me all sorts of issues at work today.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dacian (@DevDacian) reportedGLM is a lot less "forgiving" than Opus/GPT; use these techniques in your long workflows to avoid many GLM errors: 1⃣ incremental output - don't output at the end, make your agents output incrementally while working 2⃣ checkpoint writes - glm agents can timeout very easily during reasoning phases, so have them output checkpoints to prevent this 3⃣ tighten prompts - glm seems a lot dumber than opus/gpt at figuring out what the correct action is, so tighten up your prompts to remove any ambiguity 4⃣ negative & positive enforcement - opus/gpt generally do the right thing if given the reasons why that is the right thing to do, but glm benefits from explicitly being told what to not do since it loves to misbehave 5⃣ tolerate output variance - glm is worse at outputting correct formats. Tighten up output specification prompts but also consider tolerating greater output variance & using deterministic output cleanup to format things correctly 6⃣ verify outputs, auto retry - glm can return seemingly "successful" but without writing any outputs, it can return weird tooling info in its outputs, there are lots fo weird things that can happen. Ensure to check the outputs for correctness, diagnose the cause of failures & have automated system in place to re-try failed spawns using prompts which instruct the retried agent to correct the errors Perhaps I've just been spoiled by Optus/Gpt but GLM feels quite "rough around the edges" in comparison.
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Miss Igraine (@MissIgraine) reported@clarkes signing that deal last year for tpg to operate over Optus networks in regional areas. So that's good. We need to come up with a way for network failovers when these incidents happen. But it's tricky... if the biggest operator goes down, how would this work in practice.
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Madmike (@madmike888X) reported@Starlink Internet and mobile services? Optus often down, 000 emergency has cost lives when down. Now it’s Telstra’s turn!!
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LM (@Offerandextend) reported@Wolfie__Bear @Cotty_Merv @Telstra It’s like he’s hoping Telstra will pick him or thank him publicly? Imagine my frustration when a major corporation that keeps increasing their prices can’t even get a service working which puts people at risk 🤡. It’s like when Optus went out and people literally died
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macca 🇦🇺 (@CMaccaa7) reportedcan’t watch the game but is it pissing down at Optus? Why can’t anyone kick straight #AFLFreoSwans
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A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported@MikeCarlton01 @Telstra That would be vodafone followed by optus and then telstra. Before anyone comes after me, vodafone went down for several months in 2010/2011, optus had a data breach in 2022 that affected nearly 10 million customers. Telstra just inconvenienced people.
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Digby’s mum (@CallieBuddy) reported@externallylaws Can confirm the outage impacted the wilds of NT - where there is no Optus service.
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Bruce Goodwin (@zzbrgood) reported@lodo25 @Ausbobsmit I’m usually in favour of government owned utilities but in my opinion the only privatised function that appears to work is communications. If there was only Telstra we’d be paying top dollar with no alternatives. I’m with Optus and my wife with Telstra so there wasn’t a problem.
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Dim Sim (@BiripiGuri) reported@JohnTheMaestro @Telstra No service australia wideThey are the qantas of communications in Aus. They own all infrastucture and lines, they just rent them out to Optus and other providers. Ive been telstra for 25 years, this is largest ive expereinced in that 25 years, not too bad.
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Anthony Smith (@Anthonydsmith86) reportedOptus stadium turf has been shockingly bad lately. Players slipping everywhere as that top layer is shifting too easily, reckon we’ll see an injury soon