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Optus outages and service status in Brisbane, Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received May 30, 12:39 PM GMT+10.
  • 71% Internet (71%)
  • 14% E-mail (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4101 and 4113 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 31: Problems at Optus

Optus is having issues since 11:00 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 1 day ago
Brisbane Internet 2 days ago
Brisbane Phone 5 days ago
Brisbane E-mail 8 days ago
Brisbane Internet 18 days ago
Brisbane Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • NTEUQldDivSec
    Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland

    @Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

  • JoGierke
    Jo (@JoGierke) reported from Brisbane, Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • iamalexsi
    Alex SI 😷 (@iamalexsi) reported from Brisbane, Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • GaryThomasEllis
    Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • MKWAnthony
    V2★Anтнøny (@MKWAnthony) reported from Brisbane, Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • Adam_Meyer1
    Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland

    @Optus Hi there. Still doesn't work correctly

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • BorisOsery
    Boris Osery (@BorisOsery) reported from Brisbane, Queensland

    @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

  • stevemedley
    Steve Medley (@stevemedley) reported from Brisbane, Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • djgillespie9
    David J Gillespie (@djgillespie9) reported from Brisbane, Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

  • gb7004
    greg bradley (@gb7004) reported from Brisbane, Queensland

    @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

  • PKambara
    PKambara (@PKambara) reported from Brisbane, Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • parslow77
    Lliam Parslow (@parslow77) reported from Brisbane, Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • davexrpliono2
    Dave XRP Lion (@davexrpliono2) reported

    💥BREAKING NEWS: Let's talk about Optus and the 'outage'!💥 There has been a lot of speculation and questioning over the suspicious Optus outage. This explosive video exposes what is really going on and shows with evidence its links to the corruption in the Australian Government

  • rude_judas
    jo.sh (@rude_judas) reported

    @robb_j_m $100 a month for FTTN. @Optus is so ****

  • benjivoices
    Benji James (@benjivoices) reported

    As we speak, @Optus, @VodafoneAU, and @Aussie_BB are all down, with no signs of news as to why all 3 are all down at once. I’m calling it - there’s been a massive hack of some sort. #australia #geelong #internet

  • MrNe11i
    MrNelli (@MrNe11i) reported

    @ben_mummery @gooneritis @TheFootyFeed Tell us you only started watching football yesterday without telling us. Arsenal have the most VAR errors since VAR was introduced Fact and even on Optus

  • joshatticus
    JoshAtticus (@joshatticus) reported

    @itsiclassic Waaaaaay harder, my Galaxy S21+ died after I tried replacing the battery myself, and my carrier Optus made it hell to replace my eSIM, I had to wait in a store for 2 hours, and the store couldn't even do anything so they just let me borrow their store phone to call support 😭

  • theatricalturd
    theseus 🍉 (@theatricalturd) reported

    wtf is wrong with the deck at optus #AFLFreoHawks

  • stoffstoff
    Stoffs (@stoffstoff) reported

    @Suzanne92939731 @ruicharadrius Your problem is using optus

  • c0op111
    coop (@c0op111) reported

    why do bounces never go our away at optus

  • whateveryeahnah
    Icanhaveaopinion (@whateveryeahnah) reported

    @Optus @Telstra @AlboMP ******* peace of ****, ******* useless ******* telecommunications. ******* piece of **** ******* useless ********* who make decisions on this ******* ****. Little wonder businesses are going out of ******* business and no one wants to ******* invest

  • ColdWarGoat
    Twitch Cold_War_Goat (@ColdWarGoat) reported

    @FOXFOOTY They never play anywhere that isn’t marvel lol… Optus once, Adelaide once and MCG once lmao