Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- TV (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 11 days ago |
|
Brisbane
|
15 days ago | |
|
Brisbane
|
Internet | 17 days ago |
|
Brisbane
|
Total Blackout | 24 days ago |
|
Brisbane
|
Internet | 25 days ago |
|
Brisbane
|
TV | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Matt Guest (@Guesty22) reported from Brisbane, Queensland@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Nathan John Kearney (@nothingkanye) reported from Brisbane, QueenslandHow is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
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Blake (@blake_andersson) reported from Brisbane, QueenslandAfter putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, QueenslandDear @Optus I can’t do my job with slow internet
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Rae (@lucky_rae) reported from Brisbane, Queensland@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, QueenslandThe plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandOptus being down is causing me all sorts of issues at work today.
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Joel (@JoelTHFC) reported from Brisbane, Queensland@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
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Steve Medley (@stevemedley) reported from Brisbane, Queensland@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny Such (@KennySuch4) reported@Markedw But WCE aren't going to be playing. If you want that feeling, just hang around Optus ..... much cheaper 🤭
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Christopher Lange (@Christo12292090) reported@Ausbobsmit @BrParkes Vodafone and Optus have taken over the operation of the 000 system while Telstra is down. Get your facts straight loser.
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Raymond McKeown (@RaymondKeown3) reported@TimjboAU I will be more than interested if this has been issues related to routers in call centres, and what was the country of origin, I did recommend long ago to Optus the reasoning for not using a certain China Telco provider. I wonder if history has repeated?
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Daisy Cutter how dare you (@daisycuttertz) reported@MRowlandMP Who got the cash from 50 billion labour hire MICK Telstra and Optus rolled a nationwide network in 18 months using their own employees get stuffed Mick Big Build 101
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Adam (@westpointer88) reported@benny_drew @7AFL Don't forget they lost to Gold Coast at Optus Oval in the finals last year by 1 point. They'll **** it up like they always do.
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ARTCvan 🍉 (@ARTCvan) reported@Naymmm_ @stupidtechtakes you said "**** optus they killed my Xiaomi 15 from connecting to optus networks" Which was what i was referring to... at no point did i attempt to make reference to the optus outage in my comment Which i thought was clear enough but
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sam (@samsamtheman4u) reported@25MMCC @madwixxy @Igh0108 WOW HAPPY U CALLED IT OUT U R RIGHT ANNEKE WELLS IS AN ENTITLED POS WHO USES TAX PAYER MONEY SHAMELESSLY TO FINE WINE DINE TRAVEL ...WHY DID SHE CREATE A BACK UP SYSTEM CONSIDERING IT HAPPENED WITH OPTUS UNDER HER WATCH ..U ****** POS SHHH SHE IS THE MINISTER IN CHARGE N THAT WOKE DEI TRAITOROUS CEO IF TELESTRA ...ITS BITH IF THEM THAT SHOULD BE JAIL ...THEY ARE THE REAL CULPRITS WHO TOTALLY INCHARGE OF THIS TELCO N THEY HAVE LET US ALL DOWN .. U WOKE ****** RADICAL LEFTIE NITWIT
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Gooseman (@perthozguy77) reportedOptus Stadium has a drainage problem! ‘Players slipping over because of the pressure’ My ***! Can see the water splashing out beneath them. #AFLFreoSwans
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Daniel ★ (@Danielx64) reported@optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?
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John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported@FranMooMoo And everyone thought Optus was bad when it happened, this was a software glitch, how do we know it wasn't aa hacker?