Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4005, 4101, 4169, 4077, 4051 and 4006.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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PKambara
(@PKambara) reported
from
Brisbane, State of Queensland
No stream tonight, because @Optus are taking forever with moving my dang service.
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Kathryn Geels
(@girlondon) reported
from
Brisbane, State of Queensland
@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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babybrit
(@babybrit) reported
from
Brisbane, State of Queensland
@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
Anyone else having issues with Optus' BS new HUB setup?
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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CommonGround
(@CommonGroundAu) reported
from
Brisbane, State of Queensland
@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
from
Brisbane, State of Queensland
@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@GladysB Optus garbage service is a backwards step for Australia
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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ScubaSteve
(@fanaticeel) reported
from
Brisbane, State of Queensland
@peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Adam Meyer
(@Adam_Meyer1) reported
from
Brisbane, State of Queensland
@Optus Hi there. Still doesn't work correctly
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@Urquie_Coffs) reported
@Optus Can you fix my reception at the Jetty Coffs Harbour? You gave me a reduced monthly rate in 2014 because is was bad but back in Coffs this week guess what - still bad. FFS. Will go back to my black spot in Randwick knowing it won’t get better fast.
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Lindsay McDowens
(@doctormcdougall) reported
@trivialal @Optus This wasn’t my final score. I was pointing out the ridiculously phrased questions. But thank you for your service.
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William Newman-Graves
(@billygraveslfc) reported
@Optus Dudes offshore are doing an outstanding job.... logged me out of my account mid chat and now I'm locked out! Once again.....woeful customer service.
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Rebecca
(@B_ekki) reported
@Optus Well yeah. It’s been escalated but you’re still scheduled to take money out and every time I stop it I get bad credit. It’s ridiculous, you want me to pay 3 bills in 30 days. You’re actually nuts.
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FJBiden
(@DBCanyon) reported
@ArchLibwege @CBSNews Thank God he can NEVER be Optus again.
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.
(@itsenetag) reported
@Optus or is it your dumbass wifi that’s slow as f? Bc nothing is loading and I’ve used over 10gb of data in less than 2 weeks. Y’all are a scam.
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Phil K
(@philthy_15) reported
@Optus After my last interaction with a sales hungry “support staff” member I would rather use 2 cans and a piece of string for a communication device than touch Optus again. Won’t give you guys another cent ever again.
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caitlin
(@astrocaitlins) reported
this is the second time in a number of weeks that a company has accidentally put my email down for someone else's order and now i apparently have an optus nbn order on the way lmaooo i hate it here
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Babafemi Ogunmade
(@femiogunmade) reported
@optus wondering why I am yet to get #Pixel6Pro December update or is it due to reported issues from about @madebygoogle @google #Pixel6Pro
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Rebecca
(@B_ekki) reported
How convenient @Optus the month you force me onto direct debit you try to take $500 and disconnect my calls every time from your support staff.