Optus outages and service status in Brisbane, Queensland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- The most recent signal from this area was received Jul 27, 4:58 PM GMT+10.
- Internet (83%)
- E-mail (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4031 , 4005 and 4169 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 4 days ago |
|
Brisbane
|
Internet | 5 days ago |
|
Brisbane
|
Internet | 8 days ago |
|
Brisbane
|
Internet | 23 days ago |
|
Brisbane
|
27 days ago | |
|
Brisbane
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
-
Steve Medley (@stevemedley) reported from Brisbane, Queensland@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
-
Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
-
Kathryn Geels (@girlondon) reported from Brisbane, Queensland@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
-
Brett Turville (@Tur71e) reported from Brisbane, Queensland@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
-
greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
-
Todd Hacking (@todd42246896) reported from Brisbane, QueenslandHey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
-
Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
-
D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
-
Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
-
Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
-
Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
-
nick shewring (@nickshewring) reported from Brisbane, Queensland@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
-
Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, QueenslandIs it just me or is Optus WiFi really slow this week?
-
Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
-
Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
-
Matt Guest (@Guesty22) reported from Brisbane, QueenslandOptus being down is causing me all sorts of issues at work today.
-
James Cridland (@JamesCridland) reported from Brisbane, Queensland@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
-
Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
-
Blake (@blake_andersson) reported from Brisbane, QueenslandAfter putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
SimonW (@LaDolceVita_99) reported@simonbiddle @taipan168 As much as I defend funding government services, the notion that government run IT will be more reliable than Telstra/Optus is just not believable given the various IT issues we see on a constant basis from Centrelink and who can forget the debacle of the last Census
-
James (@ladsgeog) reported@PGJohnson77 @Adrian_Arciuli @FIFAWorldCup Adelaide Oval and Optus are fine because AO is narrow and Optus has raised seats. Agree that the MCG is a very poor viewing experience.
-
BRODA (@RazeBannon) reported@BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.
-
Brett 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ 🌶️ (@BrettJH2) reported@FreedmFightr1 When OPTUS stadium was built in WA originally they wanted to charge obscene prices for crap pies until the backlash. But that's the mindset. Instead of being grateful. They want to milk the supporters DRY!
-
bro (@bro_1980) reported@Adrian_Arciuli @FIFAWorldCup Get rid of the mcg, Adelaide oval and Optus. Not designed for football. Terrible to watch a game
-
Dacian (@DevDacian) reportedGLM is a lot less "forgiving" than Opus/GPT; use these techniques in your long workflows to avoid many GLM errors: 1⃣ incremental output - don't output at the end, make your agents output incrementally while working 2⃣ checkpoint writes - glm agents can timeout very easily during reasoning phases, so have them output checkpoints to prevent this 3⃣ tighten prompts - glm seems a lot dumber than opus/gpt at figuring out what the correct action is, so tighten up your prompts to remove any ambiguity 4⃣ negative & positive enforcement - opus/gpt generally do the right thing if given the reasons why that is the right thing to do, but glm benefits from explicitly being told what to not do since it loves to misbehave 5⃣ tolerate output variance - glm is worse at outputting correct formats. Tighten up output specification prompts but also consider tolerating greater output variance & using deterministic output cleanup to format things correctly 6⃣ verify outputs, auto retry - glm can return seemingly "successful" but without writing any outputs, it can return weird tooling info in its outputs, there are lots fo weird things that can happen. Ensure to check the outputs for correctness, diagnose the cause of failures & have automated system in place to re-try failed spawns using prompts which instruct the retried agent to correct the errors Perhaps I've just been spoiled by Optus/Gpt but GLM feels quite "rough around the edges" in comparison.
-
Optus (@Optus) reported@iisancs Hi Isan, we're sorry to hear you're experiencing issues with your internet connection in spite of paying your monthly Optus bill. Please send us a DM with your full service address and your internet type, so we can take a look and investigate further. -Enku
-
Kristen Holden (@kholden) reported@LeeshieV @Optus And instead of celebrating not getting this garbage you let them know?
-
Ferdie Khnopff (@FKhnopff) reported@Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?
-
naymmm (@Naymmm_) reported@stupidtechtakes reminds me of the optus outage (**** optus they killed my xiaomi 15 from connecting to optus networks)