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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Sep 17, 12:12 PM GMT+10.
  • 100% Internet (100%)

The latest reports from users having issues in Brisbane come from postal codes 4107 and 4101 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 5 days ago
Brisbane Internet 26 days ago
Brisbane Internet 1 month ago
Brisbane Internet 2 months ago
Brisbane Internet 2 months ago
Brisbane Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • faelingx
    faeling 💜 (@faelingx) reported from Brisbane, Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • david_odonoghoe
    David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • BorisOsery
    Boris Osery (@BorisOsery) reported from Brisbane, Queensland

    @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

  • djgillespie9
    David J Gillespie (@djgillespie9) reported from Brisbane, Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • gb7004
    greg bradley (@gb7004) reported from Brisbane, Queensland

    @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • viller
    Stephen Viller (@viller) reported from Brisbane, Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    @Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • AjaanMark
    Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, Queensland

    Is it just me or is Optus WiFi really slow this week?

  • JoelTHFC
    Joel (@JoelTHFC) reported from Brisbane, Queensland

    @Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

  • duttonkona
    andrew dutton (@duttonkona) reported from Brisbane, Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • debmberger
    Deb Berger (@debmberger) reported from Brisbane, Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • conal_tuohy
    CONAL (@conal_tuohy) reported from Brisbane, Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • EaglestatsNW
    Eagles. Stats and random. (@EaglestatsNW) reported

    @WestCoastEagles so Milan derby at Optus. In what part of the oval are they going to situate the rather tiny pitch? And are they erecting seating on a surface that's already having problems?

  • josephinvesting
    Joseph (@josephinvesting) reported

    In what they claim is a world first, $NOK and Optus used a robot dog to measure mobile coverage and design 6G networks. They also conducted a 6 GHz spectrum trial, in which a user could download a 2 hour HD movie in just a few seconds, or support over 140 simultaneous 4k video streams.

  • AmicusCuri99068
    Amicus Curiae (@AmicusCuri99068) reported

    @optus_help nah i dont have a problem YET..well the nets been ongoing for ages but ive been TO a 200km round trip optus shop and their only answer is? pay a huge amount for a NON portable chunky wifi setup. because your tower is ...maybe too close to my home ... to get decent service (facepalm)

  • Dave87990998
    Dave (@Dave87990998) reported

    This season 80% games played in Optus which advantage but Saturday no advantage also most games u have been down till half-time so first find out why first half os weak and second half ur strong what is happening in the beginning @freodockers

  • MoJalloh
    Mo Jalloh (@MoJalloh) reported

    Origin Energy just had 900,000 customers' data breached, joining Optus, Medibank, Qantas and DP World. We treat each as a one-off. A pattern this long stops being bad luck and starts being the cost of collecting data you can't protect. #CyberSecurity #DataBreach

  • tonyward116
    tonyOnOn (@tonyward116) reported

    @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?

  • TasExplorer7000
    Tassie Explorer (@TasExplorer7000) reported

    @Zlunks @DavePaul__ @SBSNews Or it goes to a subscription service and you have to pay to watch. Remember when Optus shared the rights with SBS?

  • ijaz2021
    Mian Ijaz Rabbani (@ijaz2021) reported

    @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

  • geoffbrian3
    geoffbrian (@geoffbrian3) reported

    @ScorchersBBL Good player but incredibly unsuited to Optus so a poor signing imo

  • AISportPredicts
    ai_sports_predictions (@AISportPredicts) reported

    3/ Fremantle v Hawthorn, first qualifying final, Optus Stadium, Thursday 18:10 AWST. Both survive a loss via the double chance, so desperation is not the input. Venue is: Hawthorn has never played a final at Optus.