Optus outages and service status in Brisbane, Queensland
No problems detected
If you are having issues, please submit a report below.
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Jun 2, 6:10 PM GMT+10.
- Internet (67%)
- E-mail (17%)
- Phone (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
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Internet | 5 days ago |
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Internet | 8 days ago |
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Internet | 9 days ago |
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Phone | 11 days ago |
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15 days ago | |
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Internet | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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greg bradley (@gb7004) reported from Brisbane, QueenslandDear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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MissLiLy (@Team_LiLy) reported from Brisbane, Queenslandhey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!
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Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again
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Lliam Parslow (@parslow77) reported from Brisbane, QueenslandWatching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandThe Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.
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The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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ScubaSteve (@fanaticeel) reported from Brisbane, Queensland@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandAfter telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Kathryn Geels (@girlondon) reported from Brisbane, Queensland@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jono (@jonokik) reportedQuestion for the internet, why is Optus Stadium is such bad knick? #AFLFreoBlues
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X-R-P-1983☆ (@XRPee1983) reported@nachovonbaron @Optus Haha that is a retarded response to your issue. Lol
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kane (@kanethesaint) reported@eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.
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Lozza! 💙💛🦅 (@lozza929406) reported@DylanMcEvoy Is that at optus? WTF
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Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?
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MrNelli (@MrNe11i) reported@ben_mummery @gooneritis @TheFootyFeed Tell us you only started watching football yesterday without telling us. Arsenal have the most VAR errors since VAR was introduced Fact and even on Optus
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0xMetaLabs (@0xMetaLabs) reportedIn 2022, Optus (Australia's 2nd biggest telco) exposed 9.8 million customer records. Root cause: an old API endpoint from a legacy system, left unauthenticated, facing the public internet. No one knew it was still running.
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Dave Jones (@eevblog) reportedNow tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.
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DΛMΘ (@DAM01983) reported@Optus what's with your reception and your internet lately? Down to 4g and 2 bars on reception and my home internet keeps cutting out or not working Past a joke
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Cdbrown (@BrowntownBrew) reported@DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.