Optus outages and service status in Brisbane, Queensland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 27, 7:59 AM GMT+10.
- Internet (63%)
- Phone (25%)
- E-mail (13%)
The latest reports from users having issues in Brisbane come from postal codes 4051 , 4102 , 4152 , 4510 , 4170 , 4006 and 4000 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 2 days ago |
|
Brisbane
|
Internet | 5 days ago |
|
Brisbane
|
6 days ago | |
|
Brisbane
|
Internet | 6 days ago |
|
Brisbane
|
Internet | 16 days ago |
|
Brisbane
|
Internet | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
-
Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
-
James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
-
Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
-
D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
-
Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
-
Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
-
Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
-
James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
-
Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
-
Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
-
Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland@Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help
-
greg bradley (@gb7004) reported from Brisbane, QueenslandDear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
-
ＣＯＮＡＬ (@conal_tuohy) reported from Brisbane, Queensland@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
-
Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
-
Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
-
The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
-
PKambara (@PKambara) reported from Brisbane, QueenslandNo stream tonight, because @Optus are taking forever with moving my dang service.
-
Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
-
💧cognitive verb (@CognitiveVerb) reported from Brisbane, QueenslandDear @Optus I can’t do my job with slow internet
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jackie Chan (@JackieChan87805) reported@LachlanJeffery These stupid start times for WA cost them 7000 fans at least hopefully they fix it for next year Bears V Warriors at Optus while gather round is on at 7.30pm east & 5.30pm local time
-
mike shanahan (@the_shagman) reported@Optus when are you going to remove the overhead cable you cut down and left on my driveway in brisbane, months ago. 4 times I've called. Do you believe in customer service?
-
evil gay spirit (@sebmygoat) reported@roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN
-
joel0437 (@Joel_0437) reported@boomerangmadi @metrotrains Cellular DAS for Telstra, Optus and Vodafone to provide cellular on all 3, it also hosts the train signalling GSM-R 1800 network too.
-
EVStraya (@EVStraya) reported@electricfuture5 @Telstra Lack of data in shopping centres consistently was the main reason for me moving. Was going on for 6+ months. Went into the Telstra shop and they were all on wifi. With Optus now, obviously have their own history but I have had far less issues with them.
-
Jeremy Mansfield OAM 🌏 (@JezMans) reported@Telstra @Optus Simply inadequate. It’s getting worse, and the scale of the problem requires a different approach. @Optus, what are you doing? Crickets from you.
-
Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?
-
Ash Footy TV (@AshFootyTV) reportedWest Coast Eagles v Sydney Swans The Eagles are flying high after an Adelaide Oval thriller. Now they host the 4th-placed Swans at Optus Stadium! #afleaglesswans
-
Munkeh ♀️🇦🇺 (@munkehsoup) reportedFfs @Optus, sort your **** out. I'm sick of paying for ****** coverage less than 40km from the CBD.
-
israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.