Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4005, 4170, 4006, 4300, 4101, 4122 and 4163.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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Jo
(@JoGierke) reported
from
Brisbane, State of Queensland
@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
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ThatGirl
(@itsOnlykhem) reported
from
Brisbane, State of Queensland
Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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DK🐨🥯
(@Dk3Kbball) reported
@Optus Why have one account hacked with Optus, when you can store your login information all in one place and have them all hacked! What a brilliant service (for hackers).
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💧Wake Up Australia!
(@mary_tambling63) reported
@Anthony_Klan "Optus was running a “not secure” customer login website more than 18 months ago, in a “major error and configuration issue” that “can enable all manner of external digital intrusion and nefarious actions”." #auspol
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Penelope PhD
(@pscarbia) reported
@redruby17 @Optus If you travel a lot I wouldn't recommend Voda. Worst coverage ever, can't even get a bar in some Western Sydney areas
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Timothy
(@timothy_89) reported
from
Melbourne, State of Victoria
Imagine being an Optus and Medibank customer 😰😰
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Sabrina Balfour
(@SpottyBalfour) reported
@Anthony_Klan "CIP discovered Optus was running a “Not Secure” site in February last year..” isnt this when the Regulator steps in to prevent harm? WTF is going on? Apart from making the class action easier? Havent the media gone silent.
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DK🐨🥯
(@Dk3Kbball) reported
@AshaRaoRMIT Hey Asha. I once tried for 2 years to change my address with Optus Mobile. It never takes hold. I can easily see how this person may even still be a customer, and just gave up trying to get Optus to update account info.
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All the masks, vax & ventilation 😷💉🪟
(@eagerrealist) reported
Pretty unlucky to be a customer of Optus and Medibank, and just made my first ever random purchase from Mydeal last month. I feel powerless at this point to stop whatever’s coming.
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Where's the care?
(@Todayin2020) reported
@redruby17 @kathy_skidmore1 @Optus Their coverage is useless. I was with them a few years ago and will never go back. My friends are with Aldi and say it's fab
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Ray ⭐️⭐️⭐️ 🐀bag. #ProleIsGood
(@ScallywagRay) reported
@PRGuy17 We’ve seen time and time again the damage done by privatisation - just take the recent privacy breaches from Optus and Telstra as an example. So it’s most definitely a yes from me!
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Megan ((Abortion is Healthcare))
(@427_Impala) reported
Your online SIM activation portal is broken, @telstra. I can't type in half the ID verification fields. Now have to go into a store, which is exactly what I was trying to avoid. Well done for having worse customer service than Optus. I had almost forgotten.