Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4169, 4102, 4103, 4121 and 4152.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (70%)
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Phone (11%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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LimeEyed
(@LimeEyed) reported
from
Brisbane, State of Queensland
@Optus stop trying to bill me for a service i cancelled
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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Nathan John Kearney
(@nothingkanye) reported
from
Brisbane, State of Queensland
How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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faeling 💜
(@faelingx) reported
from
Brisbane, State of Queensland
hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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David J Gillespie
(@djgillespie9) reported
from
Brisbane, State of Queensland
Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Todd Hacking
(@todd42246896) reported
from
Brisbane, State of Queensland
Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
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Arash
(@aimani) reported
from
Brisbane, State of Queensland
@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Gary Thomas Ellis
(@GaryThomasEllis) reported
from
Brisbane, State of Queensland
Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Damien Hashemi
(@DamienHashemi) reported
@Optus So apparently your network has a bug that means no Apple Watch device can have number share activated. And that this issue doesn’t just affect me but every new customer wanting this service. Is that true and how long has this been going on?
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Lauren Day 🦋
(@LaurenDayMakeup) reported
6 hours in, only 38% uploaded that’s only an extra 2% uploaded in about 2 hours... oh joy! This is why I never upload YouTube videos, surely there’s a better way... Video length 35 mins made on iMovie 1920 x 1080... nothing fancy. Using Optus wifi. Just can’t believe this speed.
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For Real Super Manly
(@anezkko) reported
2nd day of internet outage in my area, ******** u doing optus.
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Optus
(@Optus) reported
@brendanzab our Tech Support team over the phone can be contacted on 13 13 44 between 8AM-8PM Mon-Sun. For 24x7 Tech Support, this is available via Messaging through our My Optus App. Alternatively, you can send us a DM and we can also take a look into this - Nard
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Shane redmond
(@Shaneredmond13) reported
@Optus The last week optus internet sucks never seen optus this bad in Newcastle nsw you really need to invest some money as what you charge we should never have an internet problem .
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Dr Darren Saunders
(@whereisdaz) reported
Is there something weird going on with the internet this arvo? Both VFone and Optus painfully slow and buggy for me.
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tcn33bot
(@tcn33bot) reported
For once again an Optus rep has come up with a solution to make it possible.
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Costa Casiou
(@CCasiou) reported
@Optus Value and price are commonly misunderstood. Getting it for the 'best' price does not mean getting the 'best' service/outcome. Something to consider when using statements like'guaranteed' as this may be seen as misleading marketing.
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Rusty
(@Itsrustyruss) reported
@Optus I’ve raised several issues with my phone randomly dropping out of calls. I’ve had 6 thus far and it isn’t even 9:30. I have about 10 yesterday. I’m getting sick of it.
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KunwarAlok
(@aloktg) reported
@Optus If you know this issue will continue.. why charge customers?