Optus outages and service status in Brisbane, Queensland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 4, 9:32 AM GMT+10.
- Internet (43%)
- E-mail (14%)
- Total Blackout (14%)
- TV (14%)
- Phone (14%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 , 4101 , 4005 and 4011 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
3 days ago | |
|
Brisbane
|
Internet | 5 days ago |
|
Brisbane
|
Total Blackout | 12 days ago |
|
Brisbane
|
Internet | 13 days ago |
|
Brisbane
|
TV | 14 days ago |
|
Brisbane
|
Phone | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Kathryn Geels (@girlondon) reported from Brisbane, Queensland@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
-
:Matt. (@Matteris) reported from Brisbane, Queensland@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
-
Joel (@JoelTHFC) reported from Brisbane, Queensland@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
-
Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
-
Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
-
Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
-
Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
-
James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
-
Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
-
Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandThe Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.
-
Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
-
Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
-
Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
-
Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
-
Jo (@JoGierke) reported from Brisbane, Queensland@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
-
James Cridland (@JamesCridland) reported from Brisbane, Queensland@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
-
Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
-
Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
-
Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@GladysB Optus garbage service is a backwards step for Australia
-
Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
M_a_r_ke (@Ma_rk_e) reported@OneNewsAu optus announced the partnership with starlink on July 12 2023 and telstra announced it on July 3rd 2023, Telstra starlink messaging started June 3 2025 optus? well nothing. "covers blackspots telstra never will" that might make sense if telstra also didn't get starlink messaging
-
Lawrence Hilliker (@questionr) reported@VoteLewko @LewSpears Not happening. The service will be delivered thru telstra and Optus not instead of.
-
coby hewitt (@cobyhewitt1) reportedNicky Winmar found guilty of DV so quick question does his statue at Optus get pulled down ?? This isn’t his first rodeo either
-
landman (@hasselljpb) reported@Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!
-
Francis McF (@FrancisMcF1O) reportedRegional reality check: Telstra = service. Optus = maybe. Vodafone = forget it. If only one network works outside the cities, that’s not a market — that’s a monopoly.
-
TheSwingState (@The_SwingState) reportedGet rid of the statue at Optus Stadium, should never been there in the first place
-
AAAAAGGGGHHHH!!!!!!!!!!!!!!!!!!!! (@slizeoo) reported@DumbFoxFurry Every single carrier is so *** telstra pre paid costs your kidney for a 7 day recharge optus is Optus and vodafone has garbage coverage in my experience
-
Ronnie xx (@XxRonnie57409) reported@TaniaLe89811601 @realRick_AUS @SenstiveHearts I'm near the airport, very strong winds but a few planes still taking off. Wondering if they will cancel the Eagles game at Optus?
-
Adam Watson (@AdamWatsonv3mz) reported@CrownedChaos_ The Optus is awful
-
J (@jcotteri) reported@SSendybez8 @MelbourneBlokee Exactly this. WTF. It’s worse than Stan/Optus