Optus

Optus Outage in Brisbane, State of Queensland

No problems detected at Optus

If you are having issues, please submit a report below.

The latest reports from users having issues in Brisbane come from postal codes 4000 and 4001.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Optus problems in the last 24 hours in Brisbane, State of Queensland

The following chart shows the number of reports that we have received about Optus over the past 24 hours from users in Brisbane and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Optus Outage Chart in Brisbane, State of Queensland 09/21/2021 13:40

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 51.78% Internet
  • Phone 27.86% Phone
  • Wi-fi 9.09% Wi-fi
  • E-mail 5.92% E-mail
  • Total Blackout 4.53% Total Blackout
  • TV .82% TV

Optus Outage Map Near Brisbane, State of Queensland

The most recent outage reports and issues originated from Brisbane.

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Optus in Brisbane, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:
  • aimani Arash (@aimani) reported from Brisbane, State of Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

  • LimeEyed LimeEyed (@LimeEyed) reported from Brisbane, State of Queensland

    @Optus stop trying to bill me for a service i cancelled

  • todd42246896 Todd Hacking (@todd42246896) reported from Brisbane, State of Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • nothingkanye Nathan John Kearney (@nothingkanye) reported from Brisbane, State of Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • djgillespie9 David J Gillespie (@djgillespie9) reported from Brisbane, State of Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, State of Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • faelingx faeling 💜 (@faelingx) reported from Brisbane, State of Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Optus being down is causing me all sorts of issues at work today.

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • reneeleaa Renee-Lea (@reneeleaa) reported from Brisbane, State of Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • duttonkona andrew dutton (@duttonkona) reported from Brisbane, State of Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus to combat premium paid service

  • DPxrker Dylxn Pxrker (@DPxrker) reported

    @Optus why is the internet so bad out in Revesby my guy? Called ur support team and they couldn’t even fix it

  • FlameRoastToast Andy Corrigan (@FlameRoastToast) reported

    @GraceOnFootball In AU the premier league is with Optus (mobile provider) and while that’s unpopular they’ve been 100% better than Foxtel (AU Sky). You get the footie free with your service, but you can also get it separately.

  • josh_broadbent Joshua Broadbent (@josh_broadbent) reported

    @Optus Thanks Kyri, I always report it. Currently I have over 1000 spam emails, and doing them individually is time consuming. Its a shame you cant select multiple and report. I am slowly moving all email comms away from this email address to close it down for good.

  • hmshmfftt Hamish Moffett (@hmshmfftt) reported

    @Optus So another example of poor communication on @Optus’s part. I was told in writing I would be contacted today!

  • Multistrada4 Peter Wallace. WA. Multistrada4 (@Multistrada4) reported

    @Tim_jbo Disappointed that the vid was shot just near Optus Stadium, here in Perth. The place has never been the same….;))

  • SmithFamily_org The Smith Family (@SmithFamily_org) reported

    Did you know that if you're an @Optus customer you can donate your unused monthly data to charities to help bridge the #digitaldivide for students? Our Head of Programs @FieWen spoke to @abcsydney about how it works for young people on our #LearningforLife program.

  • Paddy1992_ Paddy H (@Paddy1992_) reported

    @CalTwomey @AFLcomau If only a tv network had equipment at Optus that day...

  • noreasonspec The Picnics for All Chocobo💉💉 (@noreasonspec) reported

    @davidwildgoose @Serrels apparently they have 900k subs to optus sport, not bad. surely pushing up to 80m from 60m to ensure you actually have a viable business going forward, might make sense......

  • uhhvowel vowel (@uhhvowel) reported

    @stxngzz @Optus please help my internet has been messed up for so long please help please