Optus

Optus Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4101, 4169, 4102, 4005, 4103 and 4151.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Brisbane, State of Queensland 12/27/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • girlondon Kathryn Geels (@girlondon) reported from Brisbane, State of Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • wrycee Wryce (@wrycee) reported from Brisbane, State of Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • CommonGroundAu CommonGround (@CommonGroundAu) reported from Brisbane, State of Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, State of Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • mairzy3039 💧John Mair QGM (@mairzy3039) reported from Brisbane, State of Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • babybrit babybrit (@babybrit) reported from Brisbane, State of Queensland

    @DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • lesstenny Politic@l Spinner. (@lesstenny) reported from Brisbane, State of Queensland

    Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • PKambara PKambara (@PKambara) reported from Brisbane, State of Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • Adam_Meyer1 Adam Meyer (@Adam_Meyer1) reported from Brisbane, State of Queensland

    @Optus Hi there. Still doesn't work correctly

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • linamitri_ lina (@linamitri_) reported

    In true WFH fashion, the wifi is down and my hot spot won’t work because the reception with optus at my house is so bad. I’ll be surprised if this tweet even sends

  • David19745602 David (@David19745602) reported

    @quasii73 @FOXFOOTY @tommorris32 Optus over priced **** hole

  • ZigyZagyStudios ZigyZagyStudios (@ZigyZagyStudios) reported

    @Ceice @Optus Bro my internet real bad rn

  • veritas_vincent Veritas Vincit🔱 (@veritas_vincent) reported

    Can I Sue Apple for Killing my Phone that I’ve Had For 9 Years. Or Optus. One of them are Switching my phone regularly. Anyone Help me out. Optus have been sending me Regularly emails to Upgrade. #Capitalism. #auspol #PhoneTech

  • v1nnyl0ve VLW (@v1nnyl0ve) reported from Sydney, State of New South Wales

    Is Optus down again???

  • DangerRaidF1 Dylan 🇿🇦🐝 (@DangerRaidF1) reported

    I wish football would just be on one PPV platform, bro I'm out here paying for Optus Sport, Kayo and now I gotta pay for Paramount+ for A League and W League? I didn't even know Paramount+ existed. Wtf

  • sportandracing COOPS 💥🍺😎🥃 (@sportandracing) reported

    @Optus Hi Jack, this offer is no longer working. I did as you told me in DM. I expect this to be given as a loyal customer, and not just to newbys. Can you clairify please.

  • NeoPoggers Neo (@NeoPoggers) reported

    @Optus How about you fix my internet so I can see the website first?

  • BirminghamAg Andrew Birmingham (@BirminghamAg) reported

    Hey @Optus I want to pay my phone bill but I need you to send me it. Can you give me the link to the online chat service, or get in contact so I can give you my new email address.

  • TriishySams Trisha Samuels (@TriishySams) reported

    @Optus And you private DM is the same story told by others like you in Optus service centers