Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4005, 4170, 4006, 4300, 4101, 4122 and 4120.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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💧John Mair QGM
(@mairzy3039) reported
from
Brisbane, State of Queensland
What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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babybrit
(@babybrit) reported
from
Brisbane, State of Queensland
@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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Lissy
(@lissyvz67) reported
from
Brisbane, State of Queensland
Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
Anyone else having issues with Optus' BS new HUB setup?
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Adam Meyer
(@Adam_Meyer1) reported
from
Brisbane, State of Queensland
@Optus Hi there. Still doesn't work correctly
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@GladysB Optus garbage service is a backwards step for Australia
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
from
Brisbane, State of Queensland
@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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Kathryn Geels
(@girlondon) reported
from
Brisbane, State of Queensland
@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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CommonGround
(@CommonGroundAu) reported
from
Brisbane, State of Queensland
@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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PKambara
(@PKambara) reported
from
Brisbane, State of Queensland
No stream tonight, because @Optus are taking forever with moving my dang service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Steve M
(@cinchingsteve) reported
@Optus @Marky_Kools Can you fix his phone camera also?
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Jafrosty
(@jasfrosty44) reported
@Telstra ahh good old Telstra. I have had no service,no data unable to send texts or receive them, unable to get calls since Christmas Eve. As soon as I can get to an Optus store I will be closing my account with Telstra, so over paying for a service that is not being provided.
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its_not_working
(@itsnotwoke) reported
@Optus It's cheaper at Vodafone and their customer service is in australia
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Martin
(@superjohnfury) reported
Sorry but these commentators on beinsports and optus sports are ******* awful and wrong clearly arsenal fans the way they are ripping kane about that pen miss saying anyone else would have scored
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Wayne Nort
(@incognito710710) reported
@Optus @rckjiang Internet for 3156 has also been down all day today
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studiosoundguy
(@SC21012022) reported
@norkietiger @markab29 @NBN_Australia Fixed wireless was rolled out so bad, I’ve got links that do 500/500 across fixed wireless with pings almost as good as line speed for the most part NBN couldn’t organise ****, it’s a joke. 2300mhz band from optus was a huge mistake, dumb dumb dumb.
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*Dirk
(@hotnutbar) reported
.@Optus must be a day ending in "Y" the usual non-existent data coverage I pay $90 a month for DoDo quality service.
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susan bou-simon
(@bousimon) reported
@Optus 2 hours and 9 mins on phone… not on hold…gave account number, service number, DOB, postcode, four, yes, four OTP and she still could not find my account… then when I ask to speak to a manager I’m hung up on… bravo!
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😶😶
(@brazyboiii) reported
@Optus my internet is down and nothing seems to be working
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Ashley Crawford
(@ac_83) reported
Honestly, @Optus - is it your policy to refuse to cancel a service, and instead have your call centre people stonewall with revised offers? It is infuriating.