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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 8, 12:41 PM GMT+10.
  • 57% Internet (57%)
  • 29% Phone (29%)
  • 14% E-mail (14%)

The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4005 , 4011 and 4101 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Phone 7 days ago
Brisbane Internet 7 days ago
Brisbane Internet 12 days ago
Brisbane Internet 16 days ago
Brisbane Internet 16 days ago
Brisbane Phone 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • StephenABeckett
    Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

  • LimeEyed
    LimeEyed (@LimeEyed) reported from Brisbane, Queensland

    @Optus stop trying to bill me for a service i cancelled

  • GuyRedRooHaines
    The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    @FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    @Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

  • Scribe31oz
    Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • mairzy3039
    💧John Mair QGM (@mairzy3039) reported from Brisbane, Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • NigelBell19
    💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland

    @Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • MattIsNE1
    Matt (@MattIsNE1) reported from Brisbane, Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • PKambara
    PKambara (@PKambara) reported from Brisbane, Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • Flansq
    Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland

    Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

  • Flansq
    Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

  • nothingkanye
    Nathan John Kearney (@nothingkanye) reported from Brisbane, Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

  • JoGierke
    Jo (@JoGierke) reported from Brisbane, Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • babybrit
    babybrit (@babybrit) reported from Brisbane, Queensland

    @DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ttyoma_
    Tyoma (@ttyoma_) reported

    @luckychappy_ What service provider do you use? Optus be giving me ******* cancer and I'm thinking of switching. I'll just keep whatever you use off the list as well 😭😭🙏

  • KymRob25112
    rob2511 (@KymRob25112) reported

    I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra no internet or 5g in my area since very early Saturday morning, called up support and your support doesn’t even know there is a problem and can’t give general timeframe for a fix, beyond a joke @Optus might be getting some new customers very soon

  • anupelectro
    Anoop Z (@anupelectro) reported

    @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.

  • WotKloud
    Kloud 🇦🇺🇳🇱 (@WotKloud) reported

    @DenisNovak007 Production is poor I agree. That’s on the APL as a cost saving measure of course. Replays are average - replicating what Optus Sport did should be the goal IMO

  • ambessasabs
    lina ✂️ ******* AVATAR DEPARTMENT (@ambessasabs) reported

    love paying for data when i’m in the ******* capital city and cant ******* use google i love you optus really great service for your ******* customers and let’s not act like my home wifi is any better

  • thecattery
    Ben 🇺🇦🇦🇺🚴 (@thecattery) reported

    @_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this

  • asewell6
    AL (@asewell6) reported

    @Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?

  • unglobular
    Phil (@unglobular) reported

    @PaulDonGipps The WAFL eagles just played this afternoon on a fairly open oval just down the road from Optus.

  • BasakaAU
    Alan@Praying to hit Uma 7th tickets (@BasakaAU) reported

    "From 15 June 2026, we'll be moving the service(s) set out in the table below to our Optus Choice mobile in-market plan(s). International roaming will no longer be included in your plan(s). " NOOOOO MY 2GB OF ROAMING DATA PER MONTH