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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • 67% Phone (67%)
  • 22% Internet (22%)
  • 11% Wi-fi (11%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4170 , 4051 and 4034 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 9 days ago
Brisbane Internet 12 days ago
Brisbane Phone 13 days ago
Brisbane Phone 22 days ago
Brisbane Wi-fi 27 days ago
Brisbane Phone 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • twasink
    Robert Watkins (@twasink) reported from Brisbane, Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • JaseSmith78
    Jase Smith (@JaseSmith78) reported from Brisbane, Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

  • nothingkanye
    Nathan John Kearney (@nothingkanye) reported from Brisbane, Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • DannMallet
    Dann Mallet (@DannMallet) reported from Brisbane, Queensland

    Optus mobile and nbn slow tonight

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • jimmcslim
    James Webster (@jimmcslim) reported from Brisbane, Queensland

    Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

  • blake_andersson
    Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, Queensland

    @lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯

  • NTEUQldDivSec
    Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland

    @Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

  • CognitiveVerb
    💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland

    Dear @Optus I can’t do my job with slow internet

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

  • david_odonoghoe
    David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • NigelBell19
    💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland

    @Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

  • ITrustLabor
    Dirk (@ITrustLabor) reported from Brisbane, Queensland

    @Optus We seem to have an outage in the 4506 postcode.

  • Adam_Meyer1
    Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland

    @Optus Hi there. Still doesn't work correctly

  • lissyvz67
    Lissy (@lissyvz67) reported from Brisbane, Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LindsaySarisa
    Sarisa sandy Lindsay (@LindsaySarisa) reported

    0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW

  • CameronKer50028
    Kerani Cameron (@CameronKer50028) reported

    @FinancialReview Get an Optus contract so galore might just win mine was just Telstra we have asked about hem to stop can go do Optus to help sort it out and give the business to Singapore we can’t afford this we still have our id and birth certificate

  • DCampagna13
    Damian Campagna (@DCampagna13) reported

    @StevoMedia Next we will be playing Essendon Collingwood at Optus Stadium on ANZAC Day. What a stupid idea, the showdown should actually be played as either the curtain raiser or the closing game to Gather Round.

  • pfbt
    Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported

    @Optus It’s clearly a case of the building blocking signal. Signal is Ok outside ( in parts). You meed more transmission towers

  • nikitarenwood
    nikitarenwood (@nikitarenwood) reported

    @Optus @ollierafc This happens all the time and the customer service team does not care or offer any help

  • optus_help
    Optus Help (@optus_help) reported

    @Seriously2022 Hi Mick, thanks for bringing this to our attention. I'm sorry to hear that you're experiencing problems with your Optus service. Could you kindly send us a private message with your full address, and I'll be able to look into this for you. - Robyn

  • Eliza_Stevens26
    Eliza Stevens (@Eliza_Stevens26) reported

    @outbreezyWC SACA has the rights to Adelaide Oval till the end of March or something - so that makes sense given the issues last year when SA had the home Sheffield Shield final and Optus has the Matilda’s playing there in a day or two

  • leesa_heart
    Lion Heart 🦁💜 (@leesa_heart) reported

    Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵

  • HansOrph
    🇺🇦Hans Orph🇺🇦 (@HansOrph) reported

    @Optus TLDR: after being run around for two days and 47mins, the frustrating lack of the lack willingness to own a problem and solve it through their the lack of either ability or care from staff in the call centres. Along with being told it would be an additional seven days..1/2

  • PaoloMalicse
    Paolo M (@PaoloMalicse) reported

    @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?