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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet and E-mail.
  • The most recent signal from this area was received Jul 27, 3:12 AM GMT+10.
  • 80% Internet (80%)
  • 20% E-mail (20%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4005 and 4169 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 7 hours ago
Brisbane Internet 4 days ago
Brisbane Internet 19 days ago
Brisbane E-mail 23 days ago
Brisbane Internet 25 days ago
Brisbane Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • CognitiveVerb
    💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland

    Dear @Optus I can’t do my job with slow internet

  • lucky_rae
    Rae (@lucky_rae) reported from Brisbane, Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • parslow77
    Lliam Parslow (@parslow77) reported from Brisbane, Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

  • djgillespie9
    David J Gillespie (@djgillespie9) reported from Brisbane, Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • Scribe31oz
    Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • stevemedley
    Steve Medley (@stevemedley) reported from Brisbane, Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • MattIsNE1
    Matt (@MattIsNE1) reported from Brisbane, Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • GlenNixon
    Glen Nixon (@GlenNixon) reported from Brisbane, Queensland

    From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • BlackwellJ_
    James Blackwell (@BlackwellJ_) reported from Brisbane, Queensland

    My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • conal_tuohy
    CONAL (@conal_tuohy) reported from Brisbane, Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kroke14
    Kråke (@Kroke14) reported

    @JacintaAllanMP Yeah @telsta When will we see Vicki Brady resign like the Optus CEO did, she' won't because she's a woke hard left extremist like @JacintaAllanMP . This letter is just bluster, Allan won't do **** against her lefty mates..

  • dlesk18
    Clayton Oliver sympathiser (@dlesk18) reported

    @rossivision Optus Stadium is elite but getting in and out of it sucks.

  • ARTCvan
    ARTCvan 🍉 (@ARTCvan) reported

    @Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason

  • zuckerbinjain
    chud domain crossing (@zuckerbinjain) reported

    @FelixCLC_ What's been the biggest problem you've faced using Optus with hardware design ?

  • SadzysSingles
    SadzysSingles (@SadzysSingles) reported

    @DelloPicks Worth noting he has only missed 14 at Optus once this season as is, which was probably a career worst game.

  • AzTecFit
    AzTecFitness (@AzTecFit) reported

    @JHewy23 @wigley_matthew @FootyonNine By “this crap” do you mean obvious fact?? So Optus stadium is Freo’s home ground. If they had 4 other sides that use it as their home ground too, but Freo had twice the supporter base of those clubs so can dominate the crowd noise each week and barely leave WA you wouldn’t see that as an enormous advantage over the competition??? Of course it is. That doesn’t mean you’re wrong at all, they have to play the other teams that occupy the MCG as home also. It’s also not any fault of Collingwood to have the biggest supporter base in the land either. Both points can be correct at the same time. But there’s no doubt it’s an enormous advantage every year for Collingwood, Richmond, Melbourne and Hawthorn….

  • Optus
    Optus (@Optus) reported

    @testtt45ubvhgg Hi there, sorry to hear that you are having trouble logging into your account. If you are referring to your My Optus app or My Account log in, typically too many incorrect password attempts will block your account for 15 minutes. If you don't remember the password or if you are unsure, please try resetting your password before attempting to log in again. If you have any questions regarding this or need assistance, please send us a Direct Message, so we can assist - Jay

  • samsamtheman4u
    sam (@samsamtheman4u) reported

    @25MMCC @madwixxy @Igh0108 WOW HAPPY U CALLED IT OUT U R RIGHT ANNEKE WELLS IS AN ENTITLED POS WHO USES TAX PAYER MONEY SHAMELESSLY TO FINE WINE DINE TRAVEL ...WHY DID SHE CREATE A BACK UP SYSTEM CONSIDERING IT HAPPENED WITH OPTUS UNDER HER WATCH ..U ****** POS SHHH SHE IS THE MINISTER IN CHARGE N THAT WOKE DEI TRAITOROUS CEO IF TELESTRA ...ITS BITH IF THEM THAT SHOULD BE JAIL ...THEY ARE THE REAL CULPRITS WHO TOTALLY INCHARGE OF THIS TELCO N THEY HAVE LET US ALL DOWN .. U WOKE ****** RADICAL LEFTIE NITWIT

  • perthozguy77
    Gooseman (@perthozguy77) reported

    Optus Stadium has a drainage problem! ‘Players slipping over because of the pressure’ My ***! Can see the water splashing out beneath them. #AFLFreoSwans

  • daytona7th
    daytona (@daytona7th) reported

    @tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.