Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4006, 4066, 4110, 4075, 4124, 4152 and 4101.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Arash
(@aimani) reported
from
Brisbane, State of Queensland
@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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LimeEyed
(@LimeEyed) reported
from
Brisbane, State of Queensland
@Optus stop trying to bill me for a service i cancelled
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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Nathan John Kearney
(@nothingkanye) reported
from
Brisbane, State of Queensland
How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Todd Hacking
(@todd42246896) reported
from
Brisbane, State of Queensland
Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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ＣＯＮＡＬ
(@conal_tuohy) reported
from
Brisbane, State of Queensland
@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat)
(@RuaBrithem) reported
from
Brisbane, State of Queensland
The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
Is it just me or is Optus WiFi really slow this week?
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Lissy
(@lissyvz67) reported
from
Brisbane, State of Queensland
Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@hooooooowie Hi Howardo, sorry to hear about your Optus Fetch TV issue. Can you please direct message us to confirm if it is only the SBS channel not working or all channels are blacked out? Kartik
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Osman オスマン
(@ozman024) reported
@thomas_no9 @TomWilliamsPol Foxtel offered much less cash compared to Stan and Paramount. And Foxtel would have not cared much about football, they would have not advertised or put any effort into the live coverage. Paramount currently sucks yes, but like with Optus, they will improve
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911
(@xdDarkX) reported
@glenwilliams007 @Optus It’s down for everyone atleast most around au nit just optus i have no ******* clue how or why aint no one telling us anything wifi has been down for over 48 hours mobile data works today but isn’t great and yesterday only 3g and not working at all Heard there was problems at tas
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Ted Tencza
(@darthted) reported
Nice that @Optus is following their traditional marketing strategy of "you have never spent any money on us, therefore you are super special; you have been a loyal customer for 10 years, therefore we don't give a **** about you."
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janice Shelley
(@janiceShelley2) reported
@Optus I am constantly in contact with Dodo. I spoke to rep last week. Message bank was switched off. Mobile ran 7 times before cutting out. Now the service has regressed to on contact immediately answere by recording saying we are not available. Dodo said they thought it was their
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jo bart
(@jjoobbaa) reported
@Optus Outage Keilor east for nbn telephones. When will we behave online ?
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Michael Chmielewski
(@itsMikeSki) reported
Side note: @optus support told me to “get a local sim.” Might as well just get a @Telstra one while I’m at it, hey?
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janice Shelley
(@janiceShelley2) reported
Optus service on northern end of Central Coast is continually failing. Mobile will not accept incoming calls just advises”service not available” on two mobile phones. Medical reasons makes it a necessity to have mobile reception.
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paul faure
(@tv_faure) reported
@Optus 1 week struggling to get 1mps. Tech calls unanswered. Finally get onto someone. Told I need connection box. Booked for May 3 but no charge til then. I don’t want NO charge for NO service. Prefer to pay and have service. 2/2
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George Bright
(@georgybright) reported
@DodoAustralia Hi Gwen, nope SIM card never arrived. Been over two weeks of no service. Am now paying for a prepaid Optus sim which is about to require another recharge it’s been so long. Can’t even port my number to a different telco as they actually require confirmation from my lost number