Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4101, 4005 and 4169.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (32%)
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Wi-fi (12%)
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E-mail (5%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Total Blackout | |
| Brisbane |
Phone | |
| Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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faeling 💜
(@faelingx) reported
from
Brisbane, State of Queensland
hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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David J Gillespie
(@djgillespie9) reported
from
Brisbane, State of Queensland
Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
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Arash
(@aimani) reported
from
Brisbane, State of Queensland
@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
Is it just me or is Optus WiFi really slow this week?
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LimeEyed
(@LimeEyed) reported
from
Brisbane, State of Queensland
@Optus stop trying to bill me for a service i cancelled
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Gary Thomas Ellis
(@GaryThomasEllis) reported
from
Brisbane, State of Queensland
Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Imran Ali Rana
(@emeerana) reported
from
Brisbane, State of Queensland
Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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ＣＯＮＡＬ
(@conal_tuohy) reported
from
Brisbane, State of Queensland
@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat)
(@RuaBrithem) reported
from
Brisbane, State of Queensland
The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.
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Nathan John Kearney
(@nothingkanye) reported
from
Brisbane, State of Queensland
How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
Optus being down is causing me all sorts of issues at work today.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Todd Hacking
(@todd42246896) reported
from
Brisbane, State of Queensland
Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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PICSI.co
(@baradhili) reported
@bugwannostra @Optus and I'm yet to learn if my info is at risk... or even if they are investigating .... @Optus what is your comms team doing? I know your cyber team is flat out - but can you help?
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Em D
(@thatmdee) reported
The Optus debacle shows it's only fair I rebrand myself as a 'sophisticated cyber attacker' when I fix up my own whoopsies
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Alex McDonnel
(@AlexDGlengarry) reported
@nineislands There is really only 2 providers - Telstra or Optus as they are the only companies who have network infrastructure. The small retailers use one or the other, name your poison!
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Robert Smithers
(@Rob_Smithers) reported
@GilliantheGP This could end up being the largest class action lawsuit in Australian history, the scale of the damages from this event is almost limitless, it would behove Optus to spend a lot of money right now to do damage control
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CommBank
(@CommBank) reported
We are constantly monitoring for any customer information associated with data-breaches, including the most recent Optus breach. Our intelligence monitoring systems run 24/7/365, allowing us to identify at-risk customers prior to an attack.
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Tahlia Rose
(@teigra_1) reported
@nineislands I switched to Voda years ago. Excellent coverage. Where I live Optus is non existent & Telstra drops out. Good prepaid with heaps of data.. $40/month free talk & txt+ heaps of data. Is the only internet I have.Have travelled up to Qld & over to SA with no problems
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JaneEvil
(@ArchyJaneF) reported
@StevenGeorgant1 @AlanBixter Maybe partner companies that use the Optus network. My phone provider uses this network, but I never had to provide passport or driving licence details for that, so hopefully not compromised.
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Cake not chicken
(@potatobake28) reported
@ken_killcare @agarner This sounds like fun of the mill scam. But I’d recommend people use an ID tracking service especially if they’ve been (or are) an Optus customer.
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The silent investor
(@jr_p30) reported
@Optus @rico_wallaby Individually contacting means a shorty generic text msg! Your service and care is pathetic
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Irina Asanova
(@IrinaAsanova1) reported
@smudge_green @Optus This is what I can’t understand. If someone steals (or commits fraud on) my credit card, I simply call my bank & they cancel my credit card and issue me with a new one. Why can’t Optus do this with phone numbers?