1. Home
  2. Companies
  3. Optus
  4. Brisbane
Optus

Optus outages and service status in Brisbane, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Brisbane, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jun 25, 8:37 AM GMT+10.
  • 56% Internet (56%)
  • 22% Phone (22%)
  • 11% Total Blackout (11%)
  • 11% TV (11%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4102 , 4101 , 4005 and 4011 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Total Blackout 16 hours ago
Brisbane Internet 2 days ago
Brisbane TV 2 days ago
Brisbane Phone 17 days ago
Brisbane Internet 18 days ago
Brisbane Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • Scribe31oz
    Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • MKWAnthony
    V2★Anтнøny (@MKWAnthony) reported from Brisbane, Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • duttonkona
    andrew dutton (@duttonkona) reported from Brisbane, Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • DannMallet
    Dann Mallet (@DannMallet) reported from Brisbane, Queensland

    Optus mobile and nbn slow tonight

  • Willow07935405
    Willow (@Willow07935405) reported from Brisbane, Queensland

    @Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • stevemedley
    Steve Medley (@stevemedley) reported from Brisbane, Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • StephenABeckett
    Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • parslow77
    Lliam Parslow (@parslow77) reported from Brisbane, Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • djgillespie9
    David J Gillespie (@djgillespie9) reported from Brisbane, Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • DaveCox92490089
    womble (@DaveCox92490089) reported from Brisbane, Queensland

    @sydney_ev @anirbanmahanti Optus is not much better shit all round.

  • JaseSmith78
    Jase Smith (@JaseSmith78) reported from Brisbane, Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • ShaneAusKiwi
    Shane Harris (@ShaneAusKiwi) reported from Brisbane, Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nora_batty_
    Nora B (@nora_batty_) reported

    @Rusken__ @Teh_Jkr @Optus Thanks, I’m with Optus with a fully laid phone and it just sucks. I’ve tried switching to amaysim, but it’s not working. Will look at Belong.

  • ruhejanaa
    Rayyan Ahmed (@ruhejanaa) reported

    @Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.

  • arnavsharma
    Arnav Sharma 🇦🇺 (@arnavsharma) reported

    Optus privacy breach hits 51k White Pages cases; architecture takeaway: enforce zero-trust, data minimisation, and robust access controls to reduce blast radius. Align incident response with ACSC guidance and SOCI Act obligations. #auscyber

  • Bens_Betting
    Ben (@Bens_Betting) reported

    North vs West Coast Preview Not sure if anyone actually finds these useful, but here it is 👇 First things first, it’s North’s “home” game but at Optus Stadium. I can’t help but feel like WCE would be favourites if this was actually their home game? Happy to back the Eagles in at $2.75 on TAB. Hough tag: WCE are a good matchup for mids except for whoever cops the Hough tag. Keen to avoid Sheez & LDU this week because one of them will get it. Really like Kerch here playing as a midfielder. Should see plenty of it with the attention going elsewhere. Wardlaw the other one who shapes up as a nice matchup but I’m yet to see him really accumulate so I’m not as keen to play his overs. Happy to add him in a SGM for 15+ though. Defenders vs West Coast: WCE don’t actually concede that many disposals to opposition defenders, so I’m happy to leave Parker and Daniel alone in this one. Lines for them seem bang on. Big X needs help: Leaving big X alone here. Seems like a soft matchup vs WCE on the surface but he’s clearly not right with a very poor last 3 weeks and now requiring backup assistance from Goad. Would lean on the unders here if I had to, but probs leaving it alone given it’s already down at 16.5. North without FOS: On the flip side, North have been very restrictive for most of the season, except for their 2 blowouts vs Adelaide and Freo. Can’t see West Coast smashing North so I’m expecting North to be a bit restrictive. However, there’s also no FOS for North, so no heavy tags on WCE’s midfield. Makes it a hard one to gauge so I’ll be passing on the Eagles’ mids of Kelly & Reid. Defenders vs North: The area I do like here is unders for West Coast defenders. McCarthy & Ginbey out, Herbert & Lindsay in. Shouldn’t be too many positional changes, if any. I reckon Liam Baker and Josh Lindsay’s 19.5 lines are too high here and would be keen on their unders. Murdock, to tag or not to tag: Not sure if Murdock tags in this one. Don’t think they’d be too worried about Parker or Daniel, so I think Murdock might have the chance to win the ball himself again in this one. Don’t mind the o16.5 line for him. Goals vs North: Lastly, North’s backline is a rabble. Expecting West Coast to kick quite a few today. Liking Waterman 3+. Done it 5/L6 and now plays North. Only kicked 1 vs North in rd2 but North are in the second-leg of their WA stint. I’m expecting it to have its toll. SGM legs: Not overly keen on an SGM here but if I did, it would be something centred around Kerch 20+, Wardlaw 15+. Would be happy to add a very generous WCE alt handicap to boost the price here. WCE +30.5 perhaps?

  • WHUdownunder
    West Ham Fans Australia (@WHUdownunder) reported

    @villaminium They were absolutely fleecing us towards the end of that spill though… Had a mate who worked at Optus and he said there was hundreds of British customers who were only with them for the football package. Seemed an insanely stupid deal to let go of imo

  • DAM01983
    DΛMΘ (@DAM01983) reported

    @Optus what's with your reception and your internet lately? Down to 4g and 2 bars on reception and my home internet keeps cutting out or not working Past a joke

  • JoeK64002711
    Joe Kabak (@JoeK64002711) reported

    @Rory_Flanagan The AFL will start the code war to end all code wars if you start talking about the MCG, AO and Optus being out of action for 2 months I say **** em- but they've torpedoed a bid before and they'd try it again. AUS/NZ/IND is our best chance. Should lobby for 2028 as Asia/Pacific

  • GandhiSreyansh
    Sreyansh Gandhi (@GandhiSreyansh) reported

    @Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap

  • Ross1873493
    Ross (@Ross1873493) reported

    @Millsy197 @SandyXiaotong @burkylie12 Because she. It's that simple. ***** pass. It's not a case of a threat to seat should by election be called. It's a Labor safe seat. Women are not held to account, both sides of house. Look to "profoundly corrupt" Bin Chicken; slides across to Optus, never prosecuted.

  • joey8bitz
    calmingdown (@joey8bitz) reported

    @enz2g @1WeakGuttedDog Your gaslighting is terrible. I’ve not seen a single complaint about Boost. The list is endless for Vodaphone and Optus. Hell, Optus is in the news today for another outage. As the saying goes, it seems you will die on the hill than admit you are wrong.