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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and TV.
  • The most recent signal from this area was received Jun 25, 8:37 AM GMT+10.
  • 50% Internet (50%)
  • 17% Total Blackout (17%)
  • 17% TV (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4102 , 4101 , 4005 , 4011 and 4006 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Total Blackout 6 days ago
Brisbane Internet 7 days ago
Brisbane TV 7 days ago
Brisbane Phone 22 days ago
Brisbane Internet 23 days ago
Brisbane Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • BorisOsery
    Boris Osery (@BorisOsery) reported from Brisbane, Queensland

    @OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

  • CommonGroundAu
    CommonGround (@CommonGroundAu) reported from Brisbane, Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

  • nickshewring
    nick shewring (@nickshewring) reported from Brisbane, Queensland

    @JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • wrycee
    Wryce (@wrycee) reported from Brisbane, Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • GaryThomasEllis
    Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • Daniel__Nash
    Daniel (@Daniel__Nash) reported from Brisbane, Queensland

    @Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

  • TheOlderGamer52
    Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • StephenABeckett
    Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    @Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • PKambara
    PKambara (@PKambara) reported from Brisbane, Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • GlenNixon
    Glen Nixon (@GlenNixon) reported from Brisbane, Queensland

    From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

  • jimmcslim
    James Webster (@jimmcslim) reported from Brisbane, Queensland

    Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • BlackwellJ_
    James Blackwell (@BlackwellJ_) reported from Brisbane, Queensland

    My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • girlondon
    Kathryn Geels (@girlondon) reported from Brisbane, Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • ITrustLabor
    Dirk (@ITrustLabor) reported from Brisbane, Queensland

    @Optus We seem to have an outage in the 4506 postcode.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • maxxthum
    Max Thum (@maxxthum) reported

    Also, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.

  • Borindas_Lament
    Peter Lawson (@Borindas_Lament) reported

    @NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.

  • Optus
    Optus (@Optus) reported

    @ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik

  • 104hutsona
    Hut (@104hutsona) reported

    @michaelje @Teh_Jkr @Optus If their data usage is not increasing they do not cost more to service they cost almost nothing

  • wheat_slice
    liam (@wheat_slice) reported

    albo may have blocked pornhub but he’ll never block luke jackson getting a bronze statue outside optus stadium

  • PeterJColbert
    Peter Colbert (@PeterJColbert) reported

    Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging Abu. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

  • DAM01983
    DΛMΘ (@DAM01983) reported

    @Optus what's with your reception and your internet lately? Down to 4g and 2 bars on reception and my home internet keeps cutting out or not working Past a joke

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning

  • stewiexgreen
    Stewie (@stewiexgreen) reported

    @Optus My current internet sometimes struggles to stream video. Giving me worse internet for cheaper doesn’t sound like a great solution.

  • sandylanceley
    Sandy Lanceley (@sandylanceley) reported

    @ImOneWithTheKop @MikeGBurner @mleppard11 I’m sure they would, but the bidding requires at least seven existing stadiums be used out of 14. So we would need more than just Optus The FFA were certainly considering using the MCG in their potential 2034 bid that never materialised