Optus

Optus Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4000, 4122, 4151, 4101, 4509, 4006 and 4113.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Brisbane, State of Queensland 11/11/2025 11:25

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    Is it just me or is Optus WiFi really slow this week?

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

  • todd42246896 Todd Hacking (@todd42246896) reported from Brisbane, State of Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • reneeleaa Renee-Lea (@reneeleaa) reported from Brisbane, State of Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • faelingx faeling 💜 (@faelingx) reported from Brisbane, State of Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • LimeEyed LimeEyed (@LimeEyed) reported from Brisbane, State of Queensland

    @Optus stop trying to bill me for a service i cancelled

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, State of Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

  • conal_tuohy CONAL (@conal_tuohy) reported from Brisbane, State of Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • nothingkanye Nathan John Kearney (@nothingkanye) reported from Brisbane, State of Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • djgillespie9 David J Gillespie (@djgillespie9) reported from Brisbane, State of Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Optus being down is causing me all sorts of issues at work today.

  • aimani Arash (@aimani) reported from Brisbane, State of Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mpbbell2103 Margaret Bell (@mpbbell2103) reported

    @zeno_carlo Bad optics for Optus

  • joelpmichael ⛏ The Capital Miner ⛏ (@joelpmichael) reported

    @swearyanthony I assume Optus’s cheaparse oversubscribed-to-hell network imploded today

  • BlayneTreadgold Blayne Treadgold (@BlayneTreadgold) reported from Westfield, State of Western Australia

    @BuzLeigh Funny you say that because they are looking into using Optus because of the same cost issues with HBF Park that the Glory has.. 😬

  • StefanTheNurse Stefan Campbell (@StefanTheNurse) reported

    @ShiannonC @RedFiddler I wonder if the ICAC recordings were on the Optus network?

  • truecrimeisland Cambo (@truecrimeisland) reported

    @Optus I'm sure @GladysB can funnel $140000000 your way to fix the problem.

  • JamieMichaelRi4 Jimmy Ive Nothadmejab (@JamieMichaelRi4) reported

    GLADYS IS ACCUSED OF SENDING HORRIBLE TEXTS ABOUT SCOMO & SOON AFTER SECURES A JOB WITH OPTUS! HMM

  • PSageMaster A Blot 💧 (@PSageMaster) reported

    @abcnews Saw some shoddy work done for the Optus network and now they have a shoddy board member.

  • SamJ26092897 Sam🌸Jay (@SamJ26092897) reported

    @Frankca80011834 Too many people 1 area for a single tower, you get overlapping signals anyway … towers struggle in high volume areas If Optus was out and vida I would suspect something but if only Telstra - the do go down often just you would normally notice

  • matildaaaaa Matilda (@matildaaaaa) reported

    @Optus Why have you hired someone as a senior executive who is being investigated for corruption? Corruption that is widely known. Time to change telco’s. Stupid move.

  • Peter559838941 Peter (@Peter559838941) reported

    @Optus @Optus very dissatisfied customer. I have been in contact with Optus everyday via chat and phone and still nothing resolved. I contacted TIO but received an from Optus stating my complaint is closed without contact or any reason why. I have all screenshots