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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 50% Internet (50%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)
  • 17% TV (17%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 8 days ago
Brisbane E-mail 12 days ago
Brisbane Internet 14 days ago
Brisbane Total Blackout 21 days ago
Brisbane Internet 22 days ago
Brisbane TV 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • nothingkanye
    Nathan John Kearney (@nothingkanye) reported from Brisbane, Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • stevemedley
    Steve Medley (@stevemedley) reported from Brisbane, Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • blake_andersson
    Blake (@blake_andersson) reported from Brisbane, Queensland

    After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

  • TheOlderGamer52
    Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • LimeEyed
    LimeEyed (@LimeEyed) reported from Brisbane, Queensland

    @Optus stop trying to bill me for a service i cancelled

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • _rigormoris_
    eggs fan page (@_rigormoris_) reported from Brisbane, Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • Flansq
    Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland

    @_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)

  • wrycee
    Wryce (@wrycee) reported from Brisbane, Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    Hi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the

  • NTEUQldDivSec
    Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland

    Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

  • ShaneAusKiwi
    Shane Harris (@ShaneAusKiwi) reported from Brisbane, Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    @glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • babybrit
    babybrit (@babybrit) reported from Brisbane, Queensland

    @DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Snuffle16106950
    Snuffles 🌸 (@Snuffle16106950) reported

    @MelbOnTransit @Urban_Immerser Why don't V/line use a back up telco provider beside telstra? So if one goes down they got some form of commication. V/Line should back up Telstra with Optus in case on goes out!

  • 1Swinging_Voter
    JILL (@1Swinging_Voter) reported

    Senator Henders is spot on #AFTERNOONBRIEFING That repulsive ABC sheils with her SNARLED TOP LIP was not happy LOL #CANBERRA Sarah is correct. LABOR LIED ABOUT THE OPTUS OUTAGE AND PEOPLE DIED. #MELBOURNE KARVELAS WAS OWNED BY SENATOR HEDERSON (stop telling lies 'Patricia')

  • roller2426
    Roller (@roller2426) reported

    Outages... Telstra.. Optus.. banks Always in Australia Big profits results in ****, unreliable service.

  • Naymmm_
    naymmm (@Naymmm_) reported

    @ARTCvan @stupidtechtakes talking about that one big optus outage I know abt gov killing volte incompatible phones

  • SirMickW
    Mick (@SirMickW) reported

    Is #Optus NT #Darwin experiencing connectivity issues last few days ?

  • sirhumpyAU
    Humpy (@sirhumpyAU) reported

    @TweetTreet @tim_blee That's bullshit, devices EFTPOS and similar devices that run on 4G/5G can use other networks, and a bit of business continuity planning would have a backup network, even for a small business, like running down to Officeworks and buying an OPTUS prepaid SIM.

  • jdhlang
    John Lang (@jdhlang) reported

    @EVERALDATLARGE Agree Everald. Yes there was a system fault, and yes 000 Failed. And Yes after the Optus problems the Labor Minister for Communication put in place to hopefully fix the problem. Calling for government to leave is a bridge too far. It will take time to fix. It’s not down every day

  • itsgoyimtime
    Supergoy (@itsgoyimtime) reported

    @BoxnDiceExp How the hell does VLine not have a redundancy with Optus or another network in this scenario... seriously what morons do they have working there?

  • thatfancypear
    TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported

    (not to mention, I was in the OPTUS shop when this occured, and has occured many times...) I couldn't send any messages on discord but speed tests were fine, I smell layer 7 sniffing and dodgy QoS to make your network look better...

  • Peter_Lewis747
    Peter Lewis (@Peter_Lewis747) reported

    @theheraldsun Telstra’s outage affected many states but Victoria’s train network was most affected. Why more than other states? State government stuff up. Optus has had outages too so you shouldn’t be fully reliant on these telcos.