Optus Outage in Brisbane, State of Queensland

@Optus We seem to have an outage in the 4506 postcode.

@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

Optus mobile and nbn slow tonight

@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

Dear @Optus I can’t do my job with slow internet

@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

Goodbye @Telstra . Seriously such poor performance. And stop blaming covid 19 for everything. The rest of us are work. Welcome @Optus. My new supplier

@Optus hey Optus whilst while Victoria is suffering why are you charging $15 fee on account on overdue accounts by 2-3 days... all the marketing BS about listening to customers have gone down the toilet bowl 😡

@MickLynch_Age Are you asking for NBN plan recommendations? Or mobile & hotspot? I have Exetel NBN - excellent service & reliability. I'm on a great contract, but it seems they've hiked the price for new customers now. If they do that for me, I'll move to Optus NBN which includes OptusSport

@rjlohan Anyone on the Optus or Telstra network

Hey @Optus after reaching out through the social media team about a billing issue, my financial controller now tells me it's resolved. So big thank you for that. It's be nice if you could fix the IVR on the 133 343 number though to actually send it to the business teams though.

Hey @Optus what's the go with NBN in mount waverley? I'm in a house full of working from home people and I'm studying. Nobody can do anything. It's so slow. I get Melbourne is in stage 4 restrictions, but didn't realise the internet had to go on lockdown as well.

Hi @optus, been trying to resolve issues with my account for weeks now. In the UK, I’ve spent hours on the phone and I’m still awaiting email correspondence weeks after it was promised. Can’t seem to get anywhere. At a loss. Any advice? 🙏

@John_F_Kennnedy That statement got Owen Benjamin chased out of pedowood!! But yeah, all the trans issues have to be looked at by Optus et all

Hey @Optus, received an email saying you received a request to cancel my service, and when following the links to send a message, I'm redirected to the home of MyAccount. What gives?

@VictoriaPolice @CrimeStopperVic I had my debit card details hacked... they used it to pay an Optus Prepaid recharge,... SURELY that could be used to help catch them.. if these people hacked me they will be hacking others.. so can you help me with that ?