Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- Internet (57%)
- Phone (29%)
- E-mail (14%)
The latest reports from users having issues in Brisbane come from postal codes 4006 , 4000 , 4005 , 4011 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Phone | 14 days ago |
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Brisbane
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Internet | 14 days ago |
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Brisbane
|
Internet | 19 days ago |
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Brisbane
|
Internet | 23 days ago |
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Brisbane
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Internet | 23 days ago |
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Brisbane
|
Phone | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Politic@l Spinner. (@lesstenny) reported from Brisbane, QueenslandGreat.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@InsidersABC Including me who was last an Optus customer in2005
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PKambara (@PKambara) reported from Brisbane, QueenslandNo stream tonight, because @Optus are taking forever with moving my dang service.
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Jo (@JoGierke) reported from Brisbane, Queensland@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
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Shane Harris (@ShaneAusKiwi) reported from Brisbane, QueenslandThis is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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Robert Watkins (@twasink) reported from Brisbane, Queensland@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.
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Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
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womble (@DaveCox92490089) reported from Brisbane, Queensland@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Joel (@JoelTHFC) reported from Brisbane, Queensland@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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Todd Hacking (@todd42246896) reported from Brisbane, QueenslandHey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
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💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Main Roads WA (@Perth_Traffic) reportedBEHIND THE SCENES Before, during and after every AFL match at Optus Stadium, the Main Roads’ events team work with many stakeholders to provide a safe passage for vehicle and foot traffic to and from the game. They do this by closing off certain roads, checking in with traffic management, the Real Time Traffic Operations Centre and the stadium events team to make sure all elements are in place and ready to play their part. If there are any issues that occur, they are first to reach out on communication channels to make sure it’s handled effectively and efficiently. Even down to the pointy end making sure no unauthorised vehicles are parked near areas that will affect the flow. #perthtraffic #optusstadium
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Jack Cooksey (@triggywiggy) reported@PaulDonGipps It will go ahead. Optus is well protected from the wind. Just gonna be an awful game
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Allan Cullinger (@AllanMCI47) reported@australian Stan’s coverage is so **** and cost a bomb. Optus sport was way better.
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WanderingFist (@WanderingFister) reported@killermattk 4th q at Optus last night Saints fan "COME ON TOMMMM" Me (Freo) . . . YEAH COME ON TOMMMM. Saints fan - You don't have a player called Tom. Me - Yeah I know but there's 50k of us in here and it looks like you need some extra support. Saints fan *Gets up and Leaves*
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dexq (@qexdval) reportedTech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.
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/. Gwynne (@gwynne007) reported@Trev__Says @susan_taylor07 @cjoye None of them would have been profit making assets. Telstra would have been a big slow behemoth that got pants’d by Optus and Vodafone. Our gas wouldn’t have been developed - it took 15 years from sale to production. And we would have been paying huge amounts of interest.
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Anthony Smith (@Anthonydsmith86) reportedAnyone else thinking North Melbourne could be a banana peel this week? Fremantle have been dominating and if it were at Optus I wouldn’t even be considering it but down in Bunbury in the wind, could it even things up?
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Nico⁸¹ (@simplecrackers3) reported@SulloReport Moving it from Brisbane would kill it. There’s **** all around Optus stadium, Adelaide is boring, Sydney won’t turn up. The only option is Brisbane and Suncorp. Never been but can only imagine the buzz Caxton street has over the weekend.
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Ross (@Ross1873493) reported@Millsy197 @SandyXiaotong @burkylie12 Because she. It's that simple. ***** pass. It's not a case of a threat to seat should by election be called. It's a Labor safe seat. Women are not held to account, both sides of house. Look to "profoundly corrupt" Bin Chicken; slides across to Optus, never prosecuted.
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leon (not kin) (@doingwritebyme) reportedHey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.