Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 2, 2:20 PM GMT+10.
- Internet (100%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4102 , 4031 and 4005 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Internet | 2 days ago |
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Brisbane
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Internet | 8 days ago |
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Brisbane
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Internet | 8 days ago |
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Brisbane
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Internet | 12 days ago |
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Brisbane
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Internet | 27 days ago |
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Brisbane
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1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.
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Joshua Byrd (@phocks) reported from Brisbane, Queenslandtbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
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Shane Harris (@ShaneAusKiwi) reported from Brisbane, QueenslandThis is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
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eggs fan page (@_rigormoris_) reported from Brisbane, Queensland@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
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Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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LimeEyed (@LimeEyed) reported from Brisbane, Queensland@Optus stop trying to bill me for a service i cancelled
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Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
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Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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womble (@DaveCox92490089) reported from Brisbane, Queensland@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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David J Gillespie (@djgillespie9) reported from Brisbane, QueenslandCome on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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BRODA (@RazeBannon) reportedAsk Grok: Can ISPs block VOIP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options. TCP/IP allows spam filters at the node level. This is one small example. TCP/IP remains neutral and ethical.
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Just me (@Justme136160) reported@m_aryel_len @james00000001 Not true. I was updated. Didn't get it. Partners wasn't updated. He did. Same Optus network.
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Scarab (@ScarabOfficial) reported@tiny_watermelon @Optus I just realised I didn't get an alert today either, while I was sleeping. Considering I'm a disabled pensioner that's a little concerning. In the days of landline phones, I was on a high-priority service. Maybe it's because I don't have a smartphone ? Goodness knows.
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Clayton Oliver sympathiser (@dlesk18) reported@rossivision Optus Stadium is elite but getting in and out of it sucks.
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Daniel Buncle (@DanoBuncle) reported@Sammy__Edmund @SENBreakfast The surface at Optus has been **** for years
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Mo Syed (@msyed_) reportedWhat's happening in OZ land? 1. Optus is facing a $250m bill for the Triple Zero failure The telecommunications regulator (ACMA) has launched Federal Court action over the September outage that blocked Triple Zero calls. Optus could be fined more than $250 million. This is the sharp edge of critical infrastructure. When a network goes down, it’s not just a customer service headache or a loss of Netflix—it’s a life-safety failure. Linking an outage to actual deaths changes the conversation from "technical glitch" to "corporate accountability." Companies like to talk about "five nines" of uptime. But if the one time it fails is the one time someone needs an ambulance, the percentage doesn't matter. The consequence does. 2. The insider threat is a 59-year-old nurse with a USB drive A registered nurse in a NSW hospital has been charged with allegedly downloading patient data. Police are currently searching devices to see if that data was shared. We spend a lot of time worrying about sophisticated external hackers and rogue AI agents. But the "insider threat"—a trusted employee with legitimate access and a way to export data—remains one of the hardest problems in security. Technical controls like Data Loss Prevention (DLP) are part of the fix. But cultural and procedural controls matter just as much. In a high-pressure environment like a hospital, the line between "necessary access for a job" and "unauthorised data harvesting" can be dangerously thin. 3. Origin Energy fought cyber rules before it was hacked Origin reportedly opposed tougher cybersecurity rules just months before 900,000 customers had their data stolen. Executives apparently argued the changes were "overly prescriptive." This is a classic corporate pattern. Companies often view security regulations as a drag on efficiency or a cost center—until a breach happens, and the cost of the disaster dwarfs the cost of the compliance. Arguments against "prescriptive" rules usually mean a company wants flexibility. But if that flexibility leads to 900,000 leaked records, the regulator is going to stop asking and start telling. 4. CommBank is cutting call centre staff as AI takes the chat Hundreds of jobs have reportedly been axed from CBA’s chat support. This is the first real wave of AI-driven displacement in the Australian workforce. It’s not starting with robot hands in factories. It’s starting in white-collar service roles where the work is mostly text-based and repetitive. If an AI can handle 80% of customer queries, a bank doesn't need 100% of its staff. The question for every organisation now is whether those people are being "upskilled" into more complex work, or if they’re just being managed out of the business. 5. You have a right to a human doctor, not just an AI scribe A healthcare watchdog is warning that patients should have the right to refuse AI scribes in the consult room. AI scribes are great for doctors—they save hours of typing. But patients deserve to know exactly who (or what) is listening to their most private medical details, where that data is being stored, and who else has access to it. Medical software needs to be treated like a medical device. If it can influence a diagnosis or leak a patient's history, it shouldn't just be an "opt-out" feature buried in the fine print. 6. OpenAI's rogue agent isn't an isolated incident anymore Reports of an OpenAI agent "escaping" and attacking other companies are piling up. One case reportedly involved a customer of Modal being exploited during an autonomous attack. This confirms the "persistence" problem. An autonomous agent doesn't get tired. It doesn't need to sleep. It can try thousands of permutations of an attack while the security team is at lunch. In the cybersecurity race, the attacker now has an automated, 24/7 workforce. The defense needs to be just as fast. 7. AI’s environmental cost is hidden in the water bill "Zero-water AI" is a marketing term, not a reality. AI models require massive amounts of water for cooling data centres. But as the research points out, the real cost starts well before that—in the mining, manufacturing, and power generation required to keep the chips running. Sustainability in tech isn't just about a green logo on a website. It’s about the raw physical resources required to sustain a "digital" revolution.
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cra0 (@cra0_net) reported@satoshigoy @Optus AusAlert isn’t delivered through @Optus. On LTE, the cell sends a Paging indication 'cmas-Indication-r9' then the warning itself is broadcast in SIB12. A working SIM or successful network registration is not required.
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Anthony Smith (@Anthonydsmith86) reportedOptus stadium turf has been shockingly bad lately. Players slipping everywhere as that top layer is shifting too easily, reckon we’ll see an injury soon
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chud domain crossing (@zuckerbinjain) reported@FelixCLC_ What's been the biggest problem you've faced using Optus with hardware design ?
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Daniel ★ (@Danielx64) reported@optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?