Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4000, 4005, 4170, 4006, 4300, 4101, 4122 and 4163.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Jo
(@JoGierke) reported
from
Brisbane, State of Queensland
@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Dirk
(@ITrustLabor) reported
from
Brisbane, State of Queensland
@Optus We seem to have an outage in the 4506 postcode.
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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ThatGirl
(@itsOnlykhem) reported
from
Brisbane, State of Queensland
Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Aileen Crofts
(@aileen_crofts) reported
@joshgnosis Sorry from Optus means nothing.... i recently changed from Optus to Telstra after over 40yrs with Optus because i had no service for 4 weeks no nbn for 4 weeks and couldn't get anyone o/s to understand that this was unacceptable
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💧 Paul 🇦🇺🦘For Ukraine 🇺🇦
(@paws101) reported
@Gergyl So AFP are going to spent allot of time & money implement totally useless mitigation that will do very little to protect the customers in the breach, but not focus any effort into Optus, the cause of the damage!?
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Dean Rosario
(@DeanRosario) reported
Every day, mainstream media asks LNP MPs for input on Optus crisis. No problem with that. But, as soon as any LNP MP says: Govt as too slow to act, not one journo says: Hold on! LNP was Govt for past 9 yrs. Why did LNP Govts not ensure AUS Privacy Legislation kept data safe?
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Oh Sorrow
(@ohsorrow) reported
@Jeremy_Kirk I’d like like to know why Optus still had my data on file given that I ceased being a customer in 2011.
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Belle
(@Belle6738) reported
@JaiRitter3 @TheShovel I mean the first message had optus passing the fix over to relevant state avenues. @Optus did have a duty of care to send the follow up text. To ensure there was not a rush to replace ID with the businesses not prepared.
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stranger
(@strangerous10) reported
What’s Gladys doing to help fix this Optus mess? The corporation’s been on a downward spiral ever since she’s been on’Board’ 😵💫
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Travis Holland
(@travisaholland) reported
Given people slamming Optus for holding on to unnecessary customer data, worth noting that both @Westpac and @NAB regularly email me years after I closed accounts. For Westpac, I've *never* had an acct, but was signatory on business account.
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Lander PeterJohn
(@LanderPeterjohn) reported
Or how about we cut through Rosmarin's crap ... You need 100 points of Id to get an Optus account. There is no point - except sowing confusion - in babbling about passports and DLs ... 100 points is marketable on the black market ... ... all 9.8 million of them are exposed.
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R KAYSAR
(@androuryan) reported
@Lunatickles77 @Optus @RunnerSA18 I got the same email: "ONLY" your license has been exposed. What a SHAME! I've been getting a higher number of scam calls now since this leak, The CEO and CIO Must Step Down and show some accountability. #OptusDataBreach #optusbreach
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𝑴𝒔. 𝑫𝒊𝒏𝒈𝒐 🐶🐶 🇦🇺
(@ms_dingo) reported
i have one account with optus and haven't had any problem at all. it's just a phone prepaid account. everything else i have is with other companies. the whole thing with optus tho shows us we can't really trust any of them with our details