Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- TV (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 9 days ago |
|
Brisbane
|
13 days ago | |
|
Brisbane
|
Internet | 15 days ago |
|
Brisbane
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Total Blackout | 22 days ago |
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Brisbane
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Internet | 24 days ago |
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Brisbane
|
TV | 24 days ago |
Community Discussion
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@GladysB Optus garbage service is a backwards step for Australia
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
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David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandI really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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Blake (@blake_andersson) reported from Brisbane, QueenslandAfter putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
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Daniel (@Daniel__Nash) reported from Brisbane, Queensland@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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ThatGirl (@itsOnlykhem) reported from Brisbane, QueenslandWth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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babybrit (@babybrit) reported from Brisbane, Queensland@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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TRPoint.pics 🏳️🌈 (@thatfancypear) reportedYou will hear this more and more... Australia needs another mobile network operator, this will head into a colesworth situation and everyone will suffer.... Wholesaling isn't an option anymore because Telstra and Optus game the system Mark my words, Telop
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William Butcher (@WilliamBu49) reported@ShimogaHuduga @ravikeerthi22 Optus stadium costs 8000cr. NaMo stadium is **** 👍🏻
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𝔸𝕟𝕕𝕪 𝕄 (@m28_andy) reported@HaveeSnowball @JanSummersalt Only way to get customer service from Telstra is go to store or port your number to another company. They use ai bot systems that circle jerk you and waste your time. It's a joke. Same with Optus.
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Red Planet Vibe (@RedPlanetVibe) reported@13arm13arm @TeslaAUNZ We had connectivity. No issues. I think we have Optus LTE in both our Teslas.
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▪️▫️DAVID▪️▫️ (@turtlemagpies) reported@Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage
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Iaen Cordell (@IaenCordell) reported@PaulBongiorno And we thought Optus was bad! <grin>
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RayCapogreco (@RayJCapo79) reportedI hope the telecommunications industry fines @Telstra for this outage the same way they did Optus!!!
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Krakow (@Krakow80492178) reported@AnikaWells Anika Wells has done it again. She let the aged care system down; now she’s let down her new Portfolio Communications. Optus first, now Telstra. She interrupted her holidays l wonder how much taxpayers paid for this holiday.
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Ted Lasso (@edwardnosh1) reported@Adrian_Arciuli @FIFAWorldCup AFL stadiums are not built to support football, I’d take Optus, Adelaide Oval and the MCG off the list! Probably one of the reasons we have never won a World Cup
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Supergoy (@itsgoyimtime) reported@BoxnDiceExp How the hell does VLine not have a redundancy with Optus or another network in this scenario... seriously what morons do they have working there?