Optus outages and service status in Brisbane, Queensland

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	5 days ago
Brisbane	Internet	22 days ago
Brisbane	Internet	26 days ago
Brisbane	Internet	29 days ago
Brisbane	Internet	1 month ago
Brisbane	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

• 
  womble (@DaveCox92490089) reported 28 seconds ago from Brisbane, Queensland

  @sydney_ev @anirbanmahanti Optus is not much better shit all round.

• 
  Barry Rutherford | Parkrun fan (@barryrutherford) reported 2 minutes ago from Brisbane, Queensland

  @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

• 
  Steve Medley (@stevemedley) reported 3 minutes ago from Brisbane, Queensland

  @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

• 
  Steve Putt (@EthicalAdviser) reported 16 minutes ago from Brisbane, Queensland

  Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

• 
  Twenny-Juanita. (@Flansq) reported 16 minutes ago from Brisbane, Queensland

  @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

• 
  Adam Meyer (@Adam_Meyer1) reported 20 minutes ago from Brisbane, Queensland

  @Optus Hi there. Still doesn't work correctly

• 
  babybrit (@babybrit) reported 24 minutes ago from Brisbane, Queensland

  @DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

• 
  Timmy (@TimmyfromOz888) reported 24 minutes ago from Brisbane, Queensland

  @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

• 
  Laszlo Heiter (@laciheiter) reported 26 minutes ago from Brisbane, Queensland

  @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

• 
  Gerimima StFrostfirst (@blake_andersson) reported 27 minutes ago from Brisbane, Queensland

  @lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯

• 
  Twenny-Juanita. (@Flansq) reported 27 minutes ago from Brisbane, Queensland

  @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

• 
  Matt (@MattIsNE1) reported 28 minutes ago from Brisbane, Queensland

  @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

• 
  Bev Floyd 🇦🇺 (@Bf99Floyd) reported 32 minutes ago from Brisbane, Queensland

  Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

• 
  Timmy (@TimmyfromOz888) reported 32 minutes ago from Brisbane, Queensland

  @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

• 
  Timmy (@TimmyfromOz888) reported 35 minutes ago from Brisbane, Queensland

  @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

• 
  Gary Thomas Ellis (@GaryThomasEllis) reported 39 minutes ago from Brisbane, Queensland

  Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

• 
  Blake (@blake_andersson) reported 41 minutes ago from Brisbane, Queensland

  After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

• 
  Boris Osery (@BorisOsery) reported 46 minutes ago from Brisbane, Queensland

  @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

• 
  Shane Harris (@ShaneAusKiwi) reported 49 minutes ago from Brisbane, Queensland

  This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

• 
  Jase Smith (@JaseSmith78) reported 53 minutes ago from Brisbane, Queensland

  @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fred the Mist🌫 (@FredSpider) reported 1 minute ago

  @jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 3 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Nathan (@motelbad) reported 4 minutes ago

  So good to finally not be an Optus customer anymore after 2 years of paying my phone off 😌

• 
  Jay C 🟣⚓⚪ (@lolgasem) reported 8 minutes ago

  @JordanTHFCFFC Optus stadium is so **** to get to/from

• 
  SWANNY 🔺 (@swandogs) reported 9 minutes ago

  Been cooked in data breaches with my own goverment and Optus telco in Aus but didn’t expect this Never again

• 
  Mo Syed (@msyed_) reported 10 minutes ago

  What's happening in OZ land? 1. Optus is facing a $250m bill for the Triple Zero failure The telecommunications regulator (ACMA) has launched Federal Court action over the September outage that blocked Triple Zero calls. Optus could be fined more than $250 million. This is the sharp edge of critical infrastructure. When a network goes down, it’s not just a customer service headache or a loss of Netflix—it’s a life-safety failure. Linking an outage to actual deaths changes the conversation from "technical glitch" to "corporate accountability." Companies like to talk about "five nines" of uptime. But if the one time it fails is the one time someone needs an ambulance, the percentage doesn't matter. The consequence does. 2. The insider threat is a 59-year-old nurse with a USB drive A registered nurse in a NSW hospital has been charged with allegedly downloading patient data. Police are currently searching devices to see if that data was shared. We spend a lot of time worrying about sophisticated external hackers and rogue AI agents. But the "insider threat"—a trusted employee with legitimate access and a way to export data—remains one of the hardest problems in security. Technical controls like Data Loss Prevention (DLP) are part of the fix. But cultural and procedural controls matter just as much. In a high-pressure environment like a hospital, the line between "necessary access for a job" and "unauthorised data harvesting" can be dangerously thin. 3. Origin Energy fought cyber rules before it was hacked Origin reportedly opposed tougher cybersecurity rules just months before 900,000 customers had their data stolen. Executives apparently argued the changes were "overly prescriptive." This is a classic corporate pattern. Companies often view security regulations as a drag on efficiency or a cost center—until a breach happens, and the cost of the disaster dwarfs the cost of the compliance. Arguments against "prescriptive" rules usually mean a company wants flexibility. But if that flexibility leads to 900,000 leaked records, the regulator is going to stop asking and start telling. 4. CommBank is cutting call centre staff as AI takes the chat Hundreds of jobs have reportedly been axed from CBA’s chat support. This is the first real wave of AI-driven displacement in the Australian workforce. It’s not starting with robot hands in factories. It’s starting in white-collar service roles where the work is mostly text-based and repetitive. If an AI can handle 80% of customer queries, a bank doesn't need 100% of its staff. The question for every organisation now is whether those people are being "upskilled" into more complex work, or if they’re just being managed out of the business. 5. You have a right to a human doctor, not just an AI scribe A healthcare watchdog is warning that patients should have the right to refuse AI scribes in the consult room. AI scribes are great for doctors—they save hours of typing. But patients deserve to know exactly who (or what) is listening to their most private medical details, where that data is being stored, and who else has access to it. Medical software needs to be treated like a medical device. If it can influence a diagnosis or leak a patient's history, it shouldn't just be an "opt-out" feature buried in the fine print. 6. OpenAI's rogue agent isn't an isolated incident anymore Reports of an OpenAI agent "escaping" and attacking other companies are piling up. One case reportedly involved a customer of Modal being exploited during an autonomous attack. This confirms the "persistence" problem. An autonomous agent doesn't get tired. It doesn't need to sleep. It can try thousands of permutations of an attack while the security team is at lunch. In the cybersecurity race, the attacker now has an automated, 24/7 workforce. The defense needs to be just as fast. 7. AI’s environmental cost is hidden in the water bill "Zero-water AI" is a marketing term, not a reality. AI models require massive amounts of water for cooling data centres. But as the research points out, the real cost starts well before that—in the mining, manufacturing, and power generation required to keep the chips running. Sustainability in tech isn't just about a green logo on a website. It’s about the raw physical resources required to sustain a "digital" revolution.

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 14 minutes ago

  @showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 17 minutes ago

  @WestCoastEagles so Milan derby at Optus. In what part of the oval are they going to situate the rather tiny pitch? And are they erecting seating on a surface that's already having problems?

• 
  C’hristo (@Baradine1566) reported 18 minutes ago

  @JT3228440527570 Can we organise another Optus outage please, Telstra don't be shy you can join too.

• 
  tonyOnOn (@tonyward116) reported 19 minutes ago

  @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?