Optus

Optus Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4000 and 4006.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Brisbane, State of Queensland 05/20/2024 12:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Oxford Park.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • babybrit babybrit (@babybrit) reported from Brisbane, State of Queensland

    @DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

  • wrycee Wryce (@wrycee) reported from Brisbane, State of Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • PKambara PKambara (@PKambara) reported from Brisbane, State of Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, State of Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • girlondon Kathryn Geels (@girlondon) reported from Brisbane, State of Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • Adam_Meyer1 Adam Meyer (@Adam_Meyer1) reported from Brisbane, State of Queensland

    @Optus Hi there. Still doesn't work correctly

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • mairzy3039 💧John Mair QGM (@mairzy3039) reported from Brisbane, State of Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • lissyvz67 Lissy (@lissyvz67) reported from Brisbane, State of Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • lesstenny Politic@l Spinner. (@lesstenny) reported from Brisbane, State of Queensland

    Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • CommonGroundAu CommonGround (@CommonGroundAu) reported from Brisbane, State of Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @GladysB Optus garbage service is a backwards step for Australia

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • truthseeker4216 VISION 🇦🇺 (@truthseeker4216) reported

    @newscomauHQ I haven’t been a customer of Optus in more than a decade, yet I just received an email from them stating that my personal details have been accessed by hackers 🤬 Shouldn’t there be a statue of limitations on how long they can hold onto customer data? And why isn’t it decrypted?

  • DollsAreCreepy 🇦🇺🇮🇪👩🏻‍🦰Sarcasm is my 2nd language,1st? (@DollsAreCreepy) reported

    @arielbogle I got nothing from optus, my alert came from Norton… wtf…

  • bluemoonmonday SUMMER BLUE (@bluemoonmonday) reported

    @ClareONeilMP How about you penalise companies for being sloppy...my data was breached with service NSW...now I have to add the Optus breach..both were careless with my ID..#cybersecurity

  • shaggy84329 James Cheeseman (@shaggy84329) reported

    I don't think I ever gave Optus any info. I was with Virgin until Optus took over. Just stayed with them paying month to month. I never joined an Optus plan

  • ReethiNeethi Budbiceps (@ReethiNeethi) reported

    @Optus you have sent a generic email saying my personal data is exposed which may include drivers license and passport nbrs, your support on messenger cannot confirm that, what kind of support are you guys running? last 30 mins your support is parroting std generic message!

  • JennyC1845 Jenny C (@JennyC1845) reported

    @Lisam_2088 @9NewsMelb Lisa aged pensioner here also Optus client I’m so over them I spent morning updating have now decided to go Optus chadstone in person they can fix it ,how do you think I will go

  • Coder_Carl Carl Davidson (@Coder_Carl) reported

    @CooperCodes @sassycarrie @Optus Just read the email. They claim to have shut it down immediately upon finding the breach. This screams either a lie or terrible cyber sec. Either way I'm glad I moved

  • peter_0713 🤑🤑🤑 (@peter_0713) reported

    @jedstur Unfortunately I'm an Optus customer. Got the dreaded email this morning 🤬🤬🤬

  • Trapperbear Ron (@Trapperbear) reported

    I love how @optus send me a gushing email describing me as a ‘victim’ of their cyberattack exposing all my details as a former customer. Firstly why were you holding onto my details 3 years after I gave you the heave for a lousy product and 2nd, why is it no reply email?

  • Tweedlebeetle Tweedlebeetle 🍀☮️🕉🌻🐕🐾💃🏼 (@Tweedlebeetle) reported

    @kcarruthers As a recipient of the Optus ‘your data has been compromised” letter, there is an apology but no follow up advice. Very poor response. Obviously amateur hour over there. @Optus #OptusHack