Optus outages and service status in Brisbane, Queensland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 8, 7:28 AM GMT+10.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- TV (17%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 3 days ago |
|
Brisbane
|
7 days ago | |
|
Brisbane
|
Internet | 9 days ago |
|
Brisbane
|
Total Blackout | 16 days ago |
|
Brisbane
|
Internet | 17 days ago |
|
Brisbane
|
TV | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
-
Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
-
Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
-
Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
-
Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
-
Renee-Lea (@reneeleaa) reported from Brisbane, Queensland@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
-
Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
-
Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
-
Michael McNally (@NTEUQldDivSec) reported from Brisbane, QueenslandAbsolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
-
Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
-
nick shewring (@nickshewring) reported from Brisbane, Queensland@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
-
Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
-
Jo (@JoGierke) reported from Brisbane, Queensland@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
-
💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
-
Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
-
Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
-
Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!
-
Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
-
LimeEyed (@LimeEyed) reported from Brisbane, Queensland@Optus stop trying to bill me for a service i cancelled
-
Blake (@blake_andersson) reported from Brisbane, QueenslandAfter putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
JoshO (@Joshffs72) reportedAfter signing up with the @Optus deal through flybuys on May 25 I was told there was a technical error on their side, and that they couldn't process my order until July 1? I have never had a more incompetent, pathetic and disgraceful experience.
-
Alan Baxter ♛ (@AlanBixter) reported@YoiksAndAway @Optus @Telstra Absolutely. Management that place personal greed above service should not be in service industries, and those who endanger lives for personal gain should not be at liberty.
-
Chuck Stone (@chuckastone) reported@QBCCIntegrity @Optus It speaks volumes about how bad Australia's situation is when it has to rely on an outfit like Optus to save lives.
-
RayCapogreco (@RayJCapo79) reportedI hope the telecommunications industry fines @Telstra for this outage the same way they did Optus!!!
-
saint_ted (@saint_ted3) reported@TonyShepherd4 Where was the communications minister? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about Tones.
-
Murray (@MyNameIsMurray) reported@Starlink And while Optus and Vodafone service this area - proving how much Telstra really sucks - they both lose signal only several kilometers further out of the CBD, meaning that they also suck. These are the only three networks here. All other carriers buy access from these three.
-
Lyndall Robertson (@lyndall19414) reported@L_AWalker AFTER THE OPTUS FAILURE AND PEOPLE DIED BECAUSE NO ONE REALISED 000 WASNT WORKING ITS TESTAMENT SARAH IS THE ONLY ONE WITH COMMON SENSE IDIOT LABOR TRYING TO MAKE THIS WORSE THAN AUSTRALIANS DYING UNNECESSARILY THANK YOU SARAH
-
Humpy (@sirhumpyAU) reported@TweetTreet @tim_blee That's bullshit, devices EFTPOS and similar devices that run on 4G/5G can use other networks, and a bit of business continuity planning would have a backup network, even for a small business, like running down to Officeworks and buying an OPTUS prepaid SIM.
-
thomas (@_pathfindertom_) reported@GenVavancee Given the time the outage happened it probably was some form of maintenance and a routing error happened. They happen all the time but much like Optus this was a big one.
-
James Hutcheon (@hutcho66) reported@MiddleMoney @aussiewongm @Anneeokeefe I'm pretty sure Metro went down during the Optus outages last year. But restoration time was quicker iirc.