Optus

Optus Outage Report in Brisbane, State of Queensland

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The latest reports from users having issues in Brisbane come from postal codes 4006, 4005 and 4101.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Brisbane, State of Queensland 10/14/2024 01:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, State of Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)

  • phocks Joshua Byrd (@phocks) reported from Brisbane, State of Queensland

    tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

  • twasink Robert Watkins (@twasink) reported from Brisbane, State of Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • nickshewring nick shewring (@nickshewring) reported from Brisbane, State of Queensland

    @JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

  • Willow07935405 Willow (@Willow07935405) reported from Brisbane, State of Queensland

    @Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • StephenABeckett Stephen Beckett (@StephenABeckett) reported from Brisbane, State of Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.

  • Matteris :Matt. (@Matteris) reported from Brisbane, State of Queensland

    @EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • Team_LiLy MissLiLy (@Team_LiLy) reported from Brisbane, State of Queensland

    hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • ShaneAusKiwi Shane Harris (@ShaneAusKiwi) reported from Brisbane, State of Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShazbuzJames Shazzie James (@ShazbuzJames) reported

    @ClareONeilMP Just another rude loudmouth spruiking about something that won't work. Concentrate on your stuff ups with Optus and Medicare, took a week to get organised.

  • anuddafatguy anuddafatguy - will dm dad jokes on request (@anuddafatguy) reported

    @Telstra is f*****g me around so much that I am tempted to go to Optus, even after the data breach. Optus may be incompetent, but Telstra is downright rude and heartless, and incompetent sounds better right now.

  • Pickle_Lou_ Celebrity recluse (@Pickle_Lou_) reported

    FFS @Optus I really don’t have the time for youR FKN BS today Why you taking so damn long to connect to the wifi? Oh that’s right… you’re improving things, making things faster ETC You’re a JOKE

  • HarleyPetterson Harley Petterson (@HarleyPetterson) reported

    @orbyious @Optus I was hacked for about a week ago from my 5 years account,I tried getting help but to no avail then a friend recommended me to @AllisonChapa12 on twitter and she got mine back and I gain access to my account immediately

  • Oztronomer John Peacock 🦚. 🔭🪐🇮🇹🎣🚣‍♂️ (@Oztronomer) reported

    This is the first time since I have been using @Optus since 1995 I have a problem and just getting the run around and I’m bloody cranky, just want the problem fixed.

  • NeatG76 Chionophile (@NeatG76) reported

    Is @Optus down?? TV and internet not working…

  • MarkRowland111 Mark Rowland (@MarkRowland111) reported

    @orbyious @Optus Just came across your tweet, suggest you message axerhacks to help you out. It must be frustrating having your account hacked, i also had my optus account hacked but my account got retrieved by axerhacks on Instagram.

  • TheWayfarer11 The Wayfarer (@TheWayfarer11) reported

    So in the past month, I've had my details hacked and exposed through, @Optus, AHM (old customer), Vinfomo and my credit card defrauded $11k thorugh @ANZ_AU. Going well.Waiting for the email from @Energyaustralia #CyberAttack

  • Gillian75871887 GB (@Gillian75871887) reported

    The hacking problems recently experienced by Medibank & Optus illustrate the need for an ID card. If everyone had one of these it would not be necessary for companies to insist on personal details. The ID number would be sufficient, because all details would be held in one place

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported

    @Optus No thanks Mary. The only thing more frustrating than the performance is Optus support. I’ll stick with turning it off and then on again.