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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 8, 12:41 PM GMT+10.
  • 63% Internet (63%)
  • 25% Phone (25%)
  • 13% E-mail (13%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4005 , 4011 and 4101 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Phone 3 days ago
Brisbane Internet 3 days ago
Brisbane Internet 8 days ago
Brisbane Internet 12 days ago
Brisbane Internet 12 days ago
Brisbane Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • Matteris
    :Matt. (@Matteris) reported from Brisbane, Queensland

    @EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

  • reneeleaa
    Renee-Lea (@reneeleaa) reported from Brisbane, Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • GuyRedRooHaines
    The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • Bf99Floyd
    Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • davidjfindlay
    David Findlay (@davidjfindlay) reported from Brisbane, Queensland

    Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

  • mr_mouse
    Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • ITrustLabor
    Dirk (@ITrustLabor) reported from Brisbane, Queensland

    @Optus We seem to have an outage in the 4506 postcode.

  • Flansq
    Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • AjaanMark
    Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, Queensland

    @Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • michelle_author
    Michelle Worthington (@michelle_author) reported from Brisbane, Queensland

    @Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

  • lissyvz67
    Lissy (@lissyvz67) reported from Brisbane, Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • gb7004
    greg bradley (@gb7004) reported from Brisbane, Queensland

    @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

  • GlenNixon
    Glen Nixon (@GlenNixon) reported from Brisbane, Queensland

    From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • conal_tuohy
    CONAL (@conal_tuohy) reported from Brisbane, Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

  • debmberger
    Deb Berger (@debmberger) reported from Brisbane, Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jennywhite38
    💧Jenny White (@jennywhite38) reported

    @Optus Was wondering how long its going to be before I can make ph calls, receive texts and do internet banking with mobile, as postcode 3139 seems to have no service due to works?

  • jasonfly
    jfly (@jasonfly) reported

    @pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and I’ve had no issues with them for a the year since I switched.

  • AnthonyPHoran
    Anthony (@AnthonyPHoran) reported

    @Gatty54 The 1st mistake was selling TV rights to a streaming service with no other sports. Should have kept it on Fox Sports or sold to Optus/Stan which has EPL. 2nd mistake was adding MacArthur & Western United which had smaller markets & took fans off existing clubs.

  • stocksworldbull
    Mike (@stocksworldbull) reported

    @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

  • FreoLou
    FreoLou⚓🤘🛫⚖️ (@FreoLou) reported

    @FreoPope @TheRealDoc4 @freodockers yeah, seeing a lot of complaints about getting in. Glad I stayed home. Regional footy is good and all but it would have been close to a sell out at Optus without the issues.

  • WanderingFister
    WanderingFist (@WanderingFister) reported

    @killermattk 4th q at Optus last night Saints fan "COME ON TOMMMM" Me (Freo) . . . YEAH COME ON TOMMMM. Saints fan - You don't have a player called Tom. Me - Yeah I know but there's 50k of us in here and it looks like you need some extra support. Saints fan *Gets up and Leaves*

  • hkrob
    Rob (@hkrob) reported

    @eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient

  • eevblog
    Dave Jones (@eevblog) reported

    Holy f*uck trying to get an Optus data SIM was a nightmare. The usual system at Harvey Norman wouldn't work, no one could figure out why, had to call Optus support and do it manually. And I had to bend over and get privacy rubber glove, credit check the whole works.

  • Jez3c
    Jez (@Jez3c) reported

    @PurpleHaze_Lee Reckon The noise last night, broke the sound barrier and probably a couple of windows. Anybody check Optus for broken glass last night.

  • anupelectro
    Anoop Z (@anupelectro) reported

    @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.