Optus Outage Report in Brisbane, Queensland
Why is my Optus service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4034 , 4101 , 4170 , 4066 and 4110 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 6 days ago |
|
Brisbane
|
Wi-fi | 11 days ago |
|
Brisbane
|
Phone | 11 days ago |
|
Brisbane
|
Phone | 11 days ago |
|
Brisbane
|
Phone | 13 days ago |
|
Brisbane
|
Phone | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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ThatGirl (@itsOnlykhem) reported from Brisbane, QueenslandWth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, Queensland@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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Michael McNally (@NTEUQldDivSec) reported from Brisbane, QueenslandAbsolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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lesposen (@lesposen) reported from Brisbane, Queensland@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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womble (@DaveCox92490089) reported from Brisbane, Queensland@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Jo (@JoGierke) reported from Brisbane, Queensland@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, QueenslandDear @Optus I can’t do my job with slow internet
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hila (@HilaG93) reported@Optus When will the NBN Outage in 3109 be resolved?
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General Obi Wan Kenobi (@general_obiwan) reported@Optus hey big guy I know you got a lot of your plat but its not my fault you never took my money when it said you did so please restore my phone thanks :) (Will not be dming unless you restall it)
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moe (@hajjm0) reportedOptus and Medibank must pay big for the **** they’ve put us through. I’m getting 5-10 scam calls every day, from different numbers to upgrade my NBN connection, it’s becoming super disturbing wtfff!!!!
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Keiti🌸 (@keitihara) reported@optus. I added a internet package to my existing Optus landline. Not straightforward at all. Bec I was an existing customer I was entitled to get a tech out to help install the new modem being offered. I offered to pay to get a tech out, apparently it’s not something you do
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David Bishop (@djb170960) reported@GemmaTognini I was more commenting on Gray’s tweet. Looking around I did fail to spot you at Optus but maybe you will pop up at the SCG.Don’t let your lack of interest in cricket deter you.
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Christopher Pepper (@CJPepper06) reportedHow bad is the internet from @Optus ATM. Slow, dropping out and laggy. How does it get this bad in 2022?
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Syyed (@MikeAlphaPK) reported@TheBarmyArmy Vodafone sucks in Australia. Optus is the best!
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Peter Johnson (@PeterJo99846805) reported@Optus Am at sea. Messaged you yesterday about my inability to receive or send emails but your solution didn’t work Can’t message you again as SMS with numerical code is internet too slow. Could you DM me
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Amy Maree 🎀 (@fueledbyamy) reportedThe fact that @Optus stores don’t take cash to pay for bills is an absolute joke. My poor dad had his card scammed so it was cancelled and is still waiting for the new one. He’s been getting cash out at the bank to buy things and they won’t take it. Now his phone has been barred.
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Abdul Rehman (@rehman741) reported@Optus I am surised that Optus team can't transfer internet between two addresses in two weeks. Everytim customer has to request them to look into the issue. @optus reall need some divine help.