Optus Outage Report in Brisbane, State of Queensland
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The latest reports from users having issues in Brisbane come from postal codes 4006, 4170, 4000, 4109, 4011, 4053, 4005 and 4120.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Brisbane, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, State of Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Adam Meyer
(@Adam_Meyer1) reported
from
Brisbane, State of Queensland
@Optus Hi there. Still doesn't work correctly
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Lissy
(@lissyvz67) reported
from
Brisbane, State of Queensland
Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Kathryn Geels
(@girlondon) reported
from
Brisbane, State of Queensland
@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@GladysB Optus garbage service is a backwards step for Australia
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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PKambara
(@PKambara) reported
from
Brisbane, State of Queensland
No stream tonight, because @Optus are taking forever with moving my dang service.
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Bonshaquita’lafondria
(@Flansq) reported
from
Brisbane, State of Queensland
Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
from
Brisbane, State of Queensland
@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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CommonGround
(@CommonGroundAu) reported
from
Brisbane, State of Queensland
@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
Anyone else having issues with Optus' BS new HUB setup?
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Leonie Wood
(@WoodLeonie) reported
And, as an Optus customer affected by the data breach, I am a little alarmed to discover my bank now allows ID verification using my -- wait for it -- mobile phone number. This feels a bit like a carnival merry-go-around ...
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
Independent financial institutions have contacted me with their concerns about my data warning me if I’m an Optus customer I should take actions now. Yet Optus has made no contact whatsoever. Not good enough @Optus, I’m not making any payments until I hear from you. #Optushack
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Dean Rosario
(@DeanRosario) reported
And, Patricia Karvelas did not once ask Paul Fletcher to explain how the Privacy Legislation enacted by LNP Govt allowed Optus (& any other org) to retain confidential customer ID info after validation; or to retain any customer info after a contract is terminated?
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Minister for Teas
(@Annette86972326) reported
@EmjayMj2 Exactly, and how ******** are we to do that when we didn't even know Optus kept our data?.
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:Matt.
(@Matteris) reported
from
Brisbane, State of Queensland
@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
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Jessica Mason
(@JessicaPerthWA) reported
@strangerous10 Damage is done with OPTUS. Others will be acting to secure their servers. Legislation can wait a little longer if we must choose
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Andrè Troglodyte, Sewer Rat, Union Fan 🎀🇺🇦🌈💙
(@Andre21653405) reported
@AgedAndrew @Optus The CEO in Australia isn't the problem! Their IT dept & engineers are! I hope I'm not immeshed in this Optus disaster, all I've got is an email saying blah blah but nothing to reassure me that my details haven't been disclosed!
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Deb Rose
(@DebRose69128340) reported
@hughriminton Lodged complaint with Optus & ombudsman to try to get details of what data breached after very unsatisfactory script based chat with Optus. Got script based response saying that if my DL been breached I would have or will get a call 😳. Had to give access to my account for that!
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cyberbogan
(@cyberbogan1) reported
@Jeremy_Kirk Optus should be able to determine what IP addresses pumped the DB, if they even had logging turned on, but we'll never get the full picture, given the lack of transparency. #OptusDataCockUp not an #optushack
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Greg
(@Greg_IX) reported
Well done @optus , leak our data and decide to employ a disgraced ex-premier... Bad form! Time to find another provider IMO. 😡🤬