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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 50% Internet (50%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)
  • 17% TV (17%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 9 days ago
Brisbane E-mail 13 days ago
Brisbane Internet 15 days ago
Brisbane Total Blackout 22 days ago
Brisbane Internet 23 days ago
Brisbane TV 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • MattIsNE1
    Matt (@MattIsNE1) reported from Brisbane, Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • lissyvz67
    Lissy (@lissyvz67) reported from Brisbane, Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • stevemedley
    Steve Medley (@stevemedley) reported from Brisbane, Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • BlackwellJ_
    James Blackwell (@BlackwellJ_) reported from Brisbane, Queensland

    My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • DaveCox92490089
    womble (@DaveCox92490089) reported from Brisbane, Queensland

    @sydney_ev @anirbanmahanti Optus is not much better shit all round.

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    @Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

  • ShaneAusKiwi
    Shane Harris (@ShaneAusKiwi) reported from Brisbane, Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

  • NTEUQldDivSec
    Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland

    @Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

  • LimeEyed
    LimeEyed (@LimeEyed) reported from Brisbane, Queensland

    @Optus stop trying to bill me for a service i cancelled

  • jjee88888
    Jeremy Jee (@jjee88888) reported from Brisbane, Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • itsOnlykhem
    ThatGirl (@itsOnlykhem) reported from Brisbane, Queensland

    Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

  • Willow07935405
    Willow (@Willow07935405) reported from Brisbane, Queensland

    @Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

  • mairzy3039
    💧John Mair QGM (@mairzy3039) reported from Brisbane, Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • damienpbuckley
    Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • BlackwellJ_
    James Blackwell (@BlackwellJ_) reported from Brisbane, Queensland

    My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • StephenABeckett
    Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Ispeek4me
    Oz Owl (@Ispeek4me) reported

    @Bigly20 @Caitlen2310 The Guardian asks why hasn't the government acted on regulations since the Optus outage last year? I ask what did the Coalition do about regulations after the Telstra outages in 2016 & 2018? What private discussions and/or guarantees did they obtain from Telstra after those events? In 2018 Triple Zero calls dropped out across 5 states for 10 hours. If it were so simple why didn't the Coalition insist on Telstra installing back up systems? Maybe we need a Royal Commission (joke).

  • TheInspectorAsh
    Ash 🇦🇺 (@TheInspectorAsh) reported

    @JacintaAllanMP We saw similar issues with Optus. There is supposed to be redundancy that allows emergency calls to be carried over any available mobile network. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backup systems that share the same points of failure.

  • VDejan0000
    V (@VDejan0000) reported

    @NoticerNews Same reason for the recent Optus outage. This woke CEO & Labor government needs to swing.

  • joncodua
    Jonco Dua (@joncodua) reported

    @burkylie12 Well done Telstra for the massive Outage 👏 👍 Telstra supporting the Crusification of Optus for the same. It's certainly a clear display for the idiots that want a Cashless 💸 Society.

  • Sarisasand6rzp
    Sarisa sandy lindsay (@Sarisasand6rzp) reported

    gang Thailand Australia business online my location data internet WiFi Optus Telstra’s Vodafone unknown network my location gang student be I Ning university NSW Vitoria Melbourne Australia

  • jez99
    Jeremy (@jez99) reported

    What an absolute joke from Telstra today. Changed companies to them from Optus over their outage a few years ago and it still happens. Had no connection all morning.

  • KennySuch4
    Kenny Such (@KennySuch4) reported

    @Markedw But WCE aren't going to be playing. If you want that feeling, just hang around Optus ..... much cheaper 🤭

  • BiripiGuri
    Dim Sim (@BiripiGuri) reported

    @JohnTheMaestro @Telstra No service australia wideThey are the qantas of communications in Aus. They own all infrastucture and lines, they just rent them out to Optus and other providers. Ive been telstra for 25 years, this is largest ive expereinced in that 25 years, not too bad.

  • RaymondKeown3
    Raymond McKeown (@RaymondKeown3) reported

    @Kate3015 Long ago I recommended to Optus the reasons they should not consider Huawei, I had a techo team from Huawei walk me through how they would treat the Data Centres and the router installations, they insisted only Huawei techo engineers would install them, it was open to anybody dialing in and accessing, so it was a big no. This smells the same, very much so.

  • kitswhiteshirts
    alli 🍂👑🔎 tøp 19/11/24 (@kitswhiteshirts) reported

    interesting how i was with telstra during the 2 optus outages and now im with optus there was a telstra outage