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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 50% Internet (50%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)
  • 17% TV (17%)

The latest reports from users having issues in Brisbane come from postal codes 4000 , 4169 , 4102 and 4101 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 11 days ago
Brisbane E-mail 14 days ago
Brisbane Internet 16 days ago
Brisbane Total Blackout 23 days ago
Brisbane Internet 25 days ago
Brisbane TV 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • _rigormoris_
    eggs fan page (@_rigormoris_) reported from Brisbane, Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

  • conal_tuohy
    CONAL (@conal_tuohy) reported from Brisbane, Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    @glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!

  • Bf99Floyd
    Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • GaryThomasEllis
    Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • Tur71e
    Brett Turville (@Tur71e) reported from Brisbane, Queensland

    @Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.

  • JoGierke
    Jo (@JoGierke) reported from Brisbane, Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • NigelBell19
    💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland

    @Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

  • itsOnlykhem
    ThatGirl (@itsOnlykhem) reported from Brisbane, Queensland

    Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

  • debmberger
    Deb Berger (@debmberger) reported from Brisbane, Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • michelle_author
    Michelle Worthington (@michelle_author) reported from Brisbane, Queensland

    @Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

  • wrycee
    Wryce (@wrycee) reported from Brisbane, Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • Adam_Meyer1
    Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland

    @Optus Hi there. Still doesn't work correctly

  • CognitiveVerb
    💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland

    Dear @Optus I can’t do my job with slow internet

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • stevemedley
    Steve Medley (@stevemedley) reported from Brisbane, Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • reneeleaa
    Renee-Lea (@reneeleaa) reported from Brisbane, Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • viller
    Stephen Viller (@viller) reported from Brisbane, Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • will_evans_qld
    William Evans (@will_evans_qld) reported

    Back when Optus went down I was a Telstra customer. I moved over to amaysim which is Optus, and now the Big T has gone down. #winning

  • TheInspectorAsh
    Ash 🇦🇺 (@TheInspectorAsh) reported

    @JacintaAllanMP We saw similar issues with Optus. There is supposed to be redundancy that allows emergency calls to be carried over any available mobile network. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backup systems that share the same points of failure.

  • jdhlang
    John Lang (@jdhlang) reported

    @EVERALDATLARGE Agree Everald. Yes there was a system fault, and yes 000 Failed. And Yes after the Optus problems the Labor Minister for Communication put in place to hopefully fix the problem. Calling for government to leave is a bridge too far. It will take time to fix. It’s not down every day

  • itsgoyimtime
    Supergoy (@itsgoyimtime) reported

    @BoxnDiceExp How the hell does VLine not have a redundancy with Optus or another network in this scenario... seriously what morons do they have working there?

  • aussiewongm
    Marcus Wong (@aussiewongm) reported

    @ILM126 Mo reason you can't have Optus and/or Vodafone service as a backup beside extra cost, through both still manage to **** up in their own way anyway.

  • TigerAncient
    Ancient Tiger (@TigerAncient) reported

    @7_columns @Andrew_McCallum If you listened to her, the government mandated after the Optus issue, that with emergencies, the people using the network that is down, should be switched to a working network. She said she wanted to test that her phone went to Optus if Telstra didn’t work. It didn’t, and that is important.

  • turtlemagpies
    ▪️▫️DAVID▪️▫️ (@turtlemagpies) reported

    @Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage

  • jez99
    Jeremy (@jez99) reported

    What an absolute joke from Telstra today. Changed companies to them from Optus over their outage a few years ago and it still happens. Had no connection all morning.

  • DevDacian
    Dacian (@DevDacian) reported

    GLM is a lot less "forgiving" than Opus/GPT; use these techniques in your long workflows to avoid many GLM errors: 1⃣ incremental output - don't output at the end, make your agents output incrementally while working 2⃣ checkpoint writes - glm agents can timeout very easily during reasoning phases, so have them output checkpoints to prevent this 3⃣ tighten prompts - glm seems a lot dumber than opus/gpt at figuring out what the correct action is, so tighten up your prompts to remove any ambiguity 4⃣ negative & positive enforcement - opus/gpt generally do the right thing if given the reasons why that is the right thing to do, but glm benefits from explicitly being told what to not do since it loves to misbehave 5⃣ tolerate output variance - glm is worse at outputting correct formats. Tighten up output specification prompts but also consider tolerating greater output variance & using deterministic output cleanup to format things correctly 6⃣ verify outputs, auto retry - glm can return seemingly "successful" but without writing any outputs, it can return weird tooling info in its outputs, there are lots fo weird things that can happen. Ensure to check the outputs for correctness, diagnose the cause of failures & have automated system in place to re-try failed spawns using prompts which instruct the retried agent to correct the errors Perhaps I've just been spoiled by Optus/Gpt but GLM feels quite "rough around the edges" in comparison.

  • ben_nexhip
    Ben Nexhip (@ben_nexhip) reported

    @Cazzawhy @TigerAncient @SenSHenderson It’s also important that an opposition member of parliament can hold an MP accountable and be aware of lack of access to emergency services to the public in which they serve. Remembering what happened to Optus when people died as a result of losing the same access that was lost yesterday.