Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 2 outage signals in the last 24 hours around Brisbane, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received May 30, 12:39 PM GMT+10.
- Internet (71%)
- E-mail (14%)
- Phone (14%)
The latest reports from users having issues in Brisbane come from postal codes 4000 , 4006 , 4101 and 4113 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 5 hours ago |
|
Brisbane
|
Internet | 21 hours ago |
|
Brisbane
|
Phone | 3 days ago |
|
Brisbane
|
7 days ago | |
|
Brisbane
|
Internet | 17 days ago |
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Brisbane
|
Internet | 28 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Joshua Byrd (@phocks) reported from Brisbane, Queenslandtbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
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💧John Mair QGM (@mairzy3039) reported from Brisbane, QueenslandWhat the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬
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CommonGround (@CommonGroundAu) reported from Brisbane, Queensland@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Politic@l Spinner. (@lesstenny) reported from Brisbane, QueenslandGreat.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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faeling 💜 (@faelingx) reported from Brisbane, Queenslandhi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.
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Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, QueenslandDear @Optus I can’t do my job with slow internet
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
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Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Drooling Drummer (@5BNylonTip) reportedIt would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.
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Robert SpeedBird (@SpeedBirdEU) reported@AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.
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Mike (@stocksworldbull) reported@TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.
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MrNelli (@MrNe11i) reported@ben_mummery @gooneritis @TheFootyFeed Tell us you only started watching football yesterday without telling us. Arsenal have the most VAR errors since VAR was introduced Fact and even on Optus
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JeffHead (@JeffHeadSC) reported@FPLBeggzySC @Scobey__ @j1trey Oh yeah for sure, I would never suggest a player could take Dale's roller-coaster spot from him. Just that Jordy can sometimes go missing after a quarter or two, but more often than not he delivers. Also goes bananas at Optus, and has 9 more games there this year.
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kane (@kanethesaint) reported@eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.
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Optus Help (@optus_help) reported@Seriously2022 Hi Mick, thanks for bringing this to our attention. I'm sorry to hear that you're experiencing problems with your Optus service. Could you kindly send us a private message with your full address, and I'll be able to look into this for you. - Robyn
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Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?
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Raymond McKeown (@RaymondKeown3) reported@Kate3015 @Mark_Butler_MP So was the Optus Mobile Phone Network, all must have a design, this was a thought process.
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glitch_sun (@glitchsun_) reportedJust had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.