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Optus outages and service status in Brisbane, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 9, 9:36 PM GMT+10.
  • 100% Internet (100%)

The latest reports from users having issues in Brisbane come from postal codes 4005 , 4053 , 4102 , 4031 and 4000 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Brisbane, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Brisbane, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 3 days ago
Brisbane Internet 7 days ago
Brisbane Internet 10 days ago
Brisbane Internet 16 days ago
Brisbane Internet 17 days ago
Brisbane Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Brisbane, Queensland

Latest outage, problems and issue reports in Brisbane and nearby locations:

  • twasink
    Robert Watkins (@twasink) reported from Brisbane, Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • MonBLeaves
    Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • aimani
    Arash (@aimani) reported from Brisbane, Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

  • Willow07935405
    Willow (@Willow07935405) reported from Brisbane, Queensland

    @Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

  • stevemedley
    Steve Medley (@stevemedley) reported from Brisbane, Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • MKWAnthony
    V2★Anтнøny (@MKWAnthony) reported from Brisbane, Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • Flansq
    Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • girlondon
    Kathryn Geels (@girlondon) reported from Brisbane, Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • MattIsNE1
    Matt (@MattIsNE1) reported from Brisbane, Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • Team_LiLy
    MissLiLy (@Team_LiLy) reported from Brisbane, Queensland

    hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

  • BorisOsery
    Boris Osery (@BorisOsery) reported from Brisbane, Queensland

    @OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • grtdane
    Dane Trethowan (@grtdane) reported

    @ellensandell Poor demented greens, Telstra, Optus etc have had Data Centers around the place for years.

  • james00000001
    James One 😷 (@james00000001) reported

    @JaniceB72627796 I'm wondering if Optus had a problem. Will be interested to hear if you receive it later

  • AberrantGentile
    Aberrant Gentile (@AberrantGentile) reported

    @nemagovau If i receive the alert on the phones i had to replace because they couldn't call one number on one network that i don't use, "000" on Voda network. Then i want those phones imei numbers reinstated on the Telstra & Optus, that i have sims for. The public/private partnership scam

  • Dabatsau
    Paddy (@Dabatsau) reported

    @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

  • littleaud1
    Littleaud (@littleaud1) reported

    @LeeshieV @Optus No problem with Optus on my phone.

  • AJT2010
    A T (@AJT2010) reported

    @lozturnner Why would you want to hand out Bibles? If you tried to hand me a Bible outside Optus on Bourke Street, I would be offended, and harass you until you left the space. What ******** do you know about IRAN? I find YOU strange

  • BilsonhBilson
    Heather Bilson. (@BilsonhBilson) reported

    @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

  • EmmasLastStand
    Emma’s Last Stand (@EmmasLastStand) reported

    Millions of Australians may have had data accessed by “hackers” after Origin Energy confirmed it is investigating a cybersecurity incident. It could be one of the biggest “cyberattacks” Australia has faced following similar strikes on Optus, Medibank and Qantas. Most of the cyber “hacks” on Australian companies have actually been leaks due to incompetent, lazy IT staff—Origin received and email from the “hacker” but because said hacker didn’t reply to questions from Origin, the company pretended it didn’t happen until the hacker contacted the median. As I said, incompetent lazy IT staff.

  • exRSaddict
    Lister (@exRSaddict) reported

    @IanBatchelor11 @australian i worked for origin this exact issue was raised as an issue my manager ( who was at Optus when they had the databreach) said it wasn't an issue

  • _benny4
    b (@_benny4) reported

    @chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.