Optus outages and service status in Brisbane, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Apr 27, 7:59 AM GMT+10.
- Internet (71%)
- E-mail (14%)
- Phone (14%)
The latest reports from users having issues in Brisbane come from postal codes 4051 , 4102 , 4152 , 4510 , 4170 and 4006 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 5 days ago |
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Brisbane
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Internet | 8 days ago |
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Brisbane
|
9 days ago | |
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Brisbane
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Internet | 9 days ago |
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Brisbane
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Internet | 19 days ago |
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Brisbane
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Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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ScubaSteve (@fanaticeel) reported from Brisbane, Queensland@peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, QueenslandThe plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.
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greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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:Matt. (@Matteris) reported from Brisbane, Queensland@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
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MissLiLy (@Team_LiLy) reported from Brisbane, Queenslandhey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, QueenslandBloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
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Todd Hacking (@todd42246896) reported from Brisbane, QueenslandHey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
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Jo (@JoGierke) reported from Brisbane, Queensland@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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Daniel (@Daniel__Nash) reported from Brisbane, Queensland@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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LimeEyed (@LimeEyed) reported from Brisbane, Queensland@Optus stop trying to bill me for a service i cancelled
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Politic@l Spinner. (@lesstenny) reported from Brisbane, QueenslandGreat.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦Hans Orph🇺🇦 (@HansOrph) reported@Optus TLDR: after being run around for two days and 47mins, the frustrating lack of the lack willingness to own a problem and solve it through their the lack of either ability or care from staff in the call centres. Along with being told it would be an additional seven days..1/2
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Bodgie Steve (@BodgieSteve) reported@Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.
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₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽ (@p_terg) reported@SocialPiranha3 And then, doubtless, gave you a fake name and position number when you called his threat out I had an incident where an Optus operator made all manner of promises but, when I called back, no notes, no names, fake ID and number Telco ombudsman became involved
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Tony Chatham (@tony_chatham) reported@analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.
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Jay Jay (@JayJay1094727) reported@deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!
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Puntasaurus Bets (@Puntasaurus) reportedBrayshaw: I know his form has been dodgy, but he is 8/L9 over this vs WCE, averaging 29.4. In 25 & 26, he is also over in 10/16 games at Optus for 28.3. Rarely lets me down so backing him again here in the #AFLCappersLeague. Line moved overnight. I hope that doesn’t hurt me!
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JeffHead (@JeffHeadSC) reported@FPLBeggzySC @Scobey__ @j1trey Oh yeah for sure, I would never suggest a player could take Dale's roller-coaster spot from him. Just that Jordy can sometimes go missing after a quarter or two, but more often than not he delivers. Also goes bananas at Optus, and has 9 more games there this year.
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Oliver J (@oliverjanik) reported@loftwah I will never understand people who stay loyal to telstra or Optus
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Philip Wall (@BaronPhilbert) reportedRecommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?
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Girls Talk Football (@GirlsTalkFootyy) reportedI thought it was Optus, my bad