Optus outages and service status in Brisbane, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Brisbane, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Brisbane come from postal codes 4005 , 4053 , 4102 and 4031 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Brisbane, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Brisbane, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at Optus
Optus is having issues since 06:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Brisbane, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 15 days ago |
|
Brisbane
|
Internet | 18 days ago |
|
Brisbane
|
Internet | 22 days ago |
|
Brisbane
|
Internet | 28 days ago |
|
Brisbane
|
Internet | 29 days ago |
|
Brisbane
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Brisbane, Queensland
Latest outage, problems and issue reports in Brisbane and nearby locations:
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@GladysB Optus garbage service is a backwards step for Australia
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Nathan John Kearney (@nothingkanye) reported from Brisbane, QueenslandHow is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandOptus being down is causing me all sorts of issues at work today.
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Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandI really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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LimeEyed (@LimeEyed) reported from Brisbane, Queensland@Optus stop trying to bill me for a service i cancelled
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Dirk (@ITrustLabor) reported from Brisbane, Queensland@Optus We seem to have an outage in the 4506 postcode.
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, Queensland@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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Renee-Lea (@reneeleaa) reported from Brisbane, Queensland@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
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Steve Medley (@stevemedley) reported from Brisbane, Queensland@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
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Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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batgirl3000 (@batgirl3000vol1) reportedif they play another ad AFTER the optus be respectful in the cinema ad plays i get mad as **** THATS THE LAST ONE!!! THEN FHE MOVIE STARTS!!!
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Eagles. Stats and random. (@EaglestatsNW) reported@WestCoastEagles so Milan derby at Optus. In what part of the oval are they going to situate the rather tiny pitch? And are they erecting seating on a surface that's already having problems?
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Romire 🇦🇺 (@RomireTV) reported@AshConnell Well Telstra and Optus both had system network failures, and they cant even take responsibility for it
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James One 😷 (@james00000001) reported@Dempsey57Jackie Optus not the problem
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Osman オスマン 🏆20x 🇨🇨🇱🇧🇵🇸🇸🇩🍉 (@ozman024) reported@khalilkayalKK I had Optus subscription for free because I was an Optus customer
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James One 😷 (@james00000001) reported@JaniceB72627796 Apparently not an Optus issue
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Thelonlykid (@thelonlykid) reported@Optus @itsallTag So I don’t get I got 5G on my phone when the test came through even though that there is currently an outouge on my closest network tower and I am only receiving 1 bar of 4G because of the outage of that area tower so it doesn’t make sense to me towers also need to be fixed irl
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Theofatcat (@Theofatcat) reportedI’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones
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cat 🧡🇵🇸 (@feedthecath) reported@Azstro2 @AJG_87 his decision to put murdock on whitfield (noting some bad umpiring in favour of west coast too) led to them beating gws at optus lol he’s not doing nothing
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Stuart (@Stewie8t) reported@JimThom90458694 Just as with the Optus and other high profile hacks, it is our stupid 🇦🇺 government that insists on comprehensive customer data being retained for two or three years rather than being collected and retained for only as long as it takes to confirm the account, a couple of months.