Optus

Optus Outage

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 No problems detected at Optus

Optus problems in the last 24 hours

Optus Outage Chart 06/23/2021 23:00

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 53.64% Internet
  • Phone 27.48% Phone
  • Total Blackout 8.61% Total Blackout
  • Wi-fi 5.63% Wi-fi
  • TV 2.65% TV
  • E-mail 1.99% E-mail

Optus Outage Map

The most recent outage reports and issues originated from Adelaide, Sydney, Melbourne, Westfield, Burnie, Darwin, Launceston, Geelong, Brisbane, Newcastle, Canberra, Kilmore, Ballarat, Hobart and Katoomba.

AustraliaAdelaide Phone
AustraliaSydney Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaSydney Phone
AustraliaMelbourne Phone

Optus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • DorisJeremine doris.jeremine (@DorisJeremine) reported

    @Optus Anyone else facing some issues with the 5G internet and phone network in Bondi Beach?

  • ntweet_ : ) (@ntweet_) reported

    @Optus its pretty poor that the remaining prepaid allowance of data given under the MyVideoSelectedApps data is wiped when you recharge- I get that it does not rollover - but if you recharge before midnight of the expiry of the plan, it is wrong that what was left is forfeited.👎

  • Lolomelbourne L (@Lolomelbourne) reported

    @Optus I am not able to book discounted cinema tickets. I am using the link under ‘Entertainment’ in the app. Please help

  • Lolomelbourne L (@Lolomelbourne) reported

    @Optus @SimH199 Same issue here !

  • paulaspros Paul Aspros (@paulaspros) reported

    @DTsirekas @Telstra @Optus How about you ring David and sort instead of telling him to call South East Asia and “say complaint”

  • RickSamimi Rick Samimi (@RickSamimi) reported

    @OptusSport very quiet on whether @ChampionsLeague @EuropaLeague will be on #Optus next season 🤞🤞🤞🤞 they are getting good at it be shame to lose to a poorly resourced obscure streaming service and yet another subs fee for fans 😰🤞

  • AndyMac4BFT AndyMac (@AndyMac4BFT) reported

    @Optus Yes, 24 hours ago. I got off the bus today and heard people complaining about @Optus and having no service in Drummoyne. I talked to them, exact issue i was having from the same time. Then the guy in the shop I went into complained he couldn't pay for his items thanks to @Optus

  • sallydashwoodau Sally Dashwood (@sallydashwoodau) reported

    New phone, @Optus. Don’t have in stock. Tell me it will take a few days. Doesn’t arrive. StarTrack says never left depot then, can’t do anything without Optus. Optus starts query then no contact. A lot of back and forth. We get a bill for new phone. DON’T EVEN HAVE MY NEW PHONE.

  • AndyMac4BFT AndyMac (@AndyMac4BFT) reported

    Me - I have 2 independent devices connected to your internet service, both went offline at the same time Indian guy - Sir, reset both devices M - No, it is a problem at your end IG - Reset your devices, sir @optus Still down in 2047 24 hrs later #ConfirmedByResidents

  • byputri_ Putri (@byputri_) reported

    @Optus just focus to fix the line please. always getting message since 9 june that Optus gonna fixed but it has not happend.

  • byputri_ Putri (@byputri_) reported

    @Optus Leeton signal is always suck. could u please fix it? been 2 months here and still not statisfied about Optus

  • vk3xem Simon Templar (@vk3xem) reported

    TIO contacted Optus, who in turn called me and agreed to my request and cancelled my contracts with them. They will look into why sales staff incorrectly sold me the Galaxy Watch 3 when it was impossibe to support the product so it does not happen to others.

  • yourvirtualpt committed2fitness (@yourvirtualpt) reported from Westfield, State of Western Australia

    @AFL - why would you send the Sydney v West Coast to the MCG? No one cares who wins and the attendance will be poor. Guaranteed 60k at Optus! @AFL360

  • bookbirdviv Vivienne Taylor (@bookbirdviv) reported

    @Optus Not a specific new issue with service…just ongoing low signal. Get one bar on a good day. Has always been a challenge getting Optus signal on the island, however a move this week to the Ventnor side of Cowes has shown significant problems. Frequently no service.

  • monsta03 Little Black Cat - rub my belly for luck. (@monsta03) reported

    @LoveIdaBlume If you don't have Optus, you could subscribe to KAYO Sports for one month free and then cancel your subscription at the end, I did that a couple of years ago so I can't do it again so I won't be seeing much football. 1/2

  • bookbirdviv Vivienne Taylor (@bookbirdviv) reported

    Hey @optus? Any plans to improve mobile s signal on Phillip Island? Family member about to move across to Telstra because no signal most of the time in the Cowes/Ventnor area. She lives on her own and needs reliable phone connection for work and sanity!#optus#mobilecoverage

  • cra1go Craig (@cra1go) reported

    @VodafoneAU Sort your terrible network service out. At postcodes 2153 and 2117 there is barely a 4G signal. 3G hardly works either. Both give a max. 1 bar on the signal meter but mostly no signal at all. Fix this or my business and myself move back to Optus.

  • exinactivist Nobody (@exinactivist) reported

    @LoveIdaBlume @monsta03 Optus Sport, which is included in my mobile phone plan. Can watch on laptop, phone, Apple tv etc. Easiest way if you don’t want to subscribe yourself is to ask to share the login of someone you know.

  • cra1go Craig (@cra1go) reported

    @VodafoneAU Sort your terrible network service out. At postcodes 2153 and 2117 I barely get a 4G signal. 3G hardly works either, and no I don't have a 5G capable phone and don't plan to get one. Fix this or my business and myself move back to Optus

  • denis_ducasse citizen d (@denis_ducasse) reported

    Is anyone else having issues with Optus?

  • jaydisc Jay (@jaydisc) reported

    @iiNet Do your SIM-only mobile plans support WiFi calling yet? Are you on the Optus network?

  • EyemanPat Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported

    @iiNet Have paid my bill and service not reinstated but no one at iiNet to speak to - what a joke of a telephony company. Go with the strength Australia - go with Telstra or Optus

  • MattM_78 Matthew #AtHomeYouMustStay Murphy (@MattM_78) reported from Westfield, State of Western Australia

    @greg4hire @Optus I had a few issues whereby callers couldn't hear me and I had to put phone on loud speaker. Otherwise all ok.

  • happykittynicki Nic (@happykittynicki) reported

    @Telstra Hi Anto, my neighbour is but I am not. I have been told by nbn techs that they are both optus and telstra cables and they can't remove them. The council won't remove the tree till they are removed so hence why I am trying to get some one to fix the issue.

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @OptusSport @OptusSport Dear Optus Sport and #MartinTyler why on earth would you give us a running commentary and score update on another game during the televised one? Surely you must know that many viewers want to watch both without knowing the score? Poor form.

  • AdamDrinan Adam Drinan (@AdamDrinan) reported

    @Telstra the Telstra store at Nepean village penrith is a living, breathing advertisement for Optus. The experience as a business customer with 8-9 devices was appalling. I walked out completely dissatisfied, they knew that and it was ok.

  • joelpmichael 📡 The Antenna Waver (@joelpmichael) reported

    Schlepping into the office on a train like some kind of neanderthal. I forgot how terrible @Optus mobile data service is

  • YummyStuffGoesH Jackie 재키 탄 (@YummyStuffGoesH) reported

    Is Optus mobile down? I have zero bar ...

  • AuNuke Nuke (@AuNuke) reported

    @Optus Shut up **** ISP + ratio

  • desmond_last DESMOND LAST (@desmond_last) reported

    @Optus This is the second time - what is the point. You did not fix it last time.