Optus Outage

God this is so sus... every time we get a new connection it's great for the first few weeks, then it just "magically" slows down, it's happened three times already =_=" I'm on to you optus.

@Optus. I rang today to cancel my entire account with you which is cable broadband. But I have received a text and an email saying that my fixed telephone service has been canceled. Nothing about the cable internet. Please explain

It’s cheaper for me to cancel my existing 24month iPhone 11 Pro plan and recontract than it is to keep paying the remainder of the contract. Any thoughts @Optus?

How's it going I'm going good It's the same old for metro The regions have been revised and some restrictions lifted But For Melbourne Metro it's all the same Payments reduce next week So Grab an Optus network catch plan on special 120 for a year Then that's done yeah

@Optus are there any known issues with your mobile home internet services ? Im only getting 500kbps down but my upload speed is normal. been happening since 3pm yesterday

@Optus Thank you Vin I think it's ok I got through on the phone eventually. The problem is that I do not have. Formal record now. So just hoping it went though ok

@AaronWright360 @Optus It was really bad here last Friday, and then okay over the weekend. But today it's super bad again, I can't even load simple websites. Makes working from home nearly impossible

@regan_23 @Optus Both my 5G network and also my phones internet seem to be quite slow this morning - Working from home usually is no issue but this morning everything is buffering, lagging I’m in 3939 so not sure what’s going on but it’s quite frustrating

Hi @Optus, your mobile broadband speed in 3196 is abysmally slow yet again (yes I've checked the outage map no there aren't any issues reported on there). It's too slow to even run a speed test. What's going on?

@Optus fix your damn spam filters on your email systems oh my god

@slsandpet @Optus Im sure its deliberate. Easy to sign up online. But Impossible to close your account. Its the same with telcos, utilities, insurers.... I tried to get the ACCC to do something about this years ago. They told me it wasnt an issue. 🙄

@Optus Sent. I cannot connect to the webpage. Poor connection

Dear @Optus You have made it very difficult for me, or anyone, to contact you via email. I wanted to use email so that I had a record of my cancellation of service with you. Indeed it would have been helpful at other times in the 25 years you have had me as a customer.

Had an NBN fault for 12 months . Still not fixed. Resetting NBN infrastructure is not a fix #Optus #Fail #Useless

@Optus Ínternet 5g is not working in Richmond, VIC.

Anyone recommend a good IP. Currently with @Optus and sick to death of internet not working once a day and sick to death of their pathetic webmail - anything better out there? And yes @Optus I sent you an email and surprise no response

@Gazzalinga Yeah I'm with Optus, same issue. **** is odd, it's normally fine

@Optus Such a poor service

@Optus I wish I would have taken plans from some other company like. @Telstra @VodafoneAU etc. Atleast they are helping customers in unprecedented times. Such a poor service ans I am student. I meet so many people daily. I will really tell people how indifferent

@Optus I am not saying I wont pay I am just saying grant my suspension please. So that I can pay for device in installments. But your customer service agent is asking to pay for the plan when I cannot even be thrre in Australia.

@Optus Poor service. I am stuck in India. I approached your help desk to get my phone number suspended. All they could say is we cannot suspend more than three times. Just let me know did you know covid will come 1 year back. All companies like @Telstra @VodafoneIN are helping.

@LFC_Australia No issues with Optus on FetchTV, just the usual 1min lag - so can't be on twitter - have to turn off notifications Other than that, all good.

@davidking34 @WCE92940618 Wc finishing 5th was much to the delight of the AFL and many on the East Coast. Many just want to shut down Optus Stadium for some reason in 2020. Bizarre ......

@rosscotaylor28 I got Optus free with my phone, but never think to log in. How you guys getting on in Vic mate?

@Optus @OptusSport nice to sell plans with optus sport included when then you can not watch anything and you are asked to “restore your purchase or pay again” Then you contact your members and no one can help, they say “everything’s looks good”. #WasteMoney

@Niksterisms @AFL @aflwomens Well - we do choose. We can’t support both. eg. This season AFLW at Fremantle Oval 1.10pm on the same day our men play WCE at Optus Stadium at 3.20pm. Last year. AFLW in AliceSprings the evening after our men played out of Hobart. No scheduling communication at all.

@White_Adam @Telstra i watch kayo with no issues. i think the problem is optus sport

@Optus Could we check how there service is going in Scarborough please? On the your website supposedly Is working but on the ground... trying to make it work hasn’t been easy at all, all weekend.

Anyone watching @OptusSport at the moment can't help but have heard of the Optus Sport annual pass, after it was advertised five times running in a row. :|

@optus @OptusSport Your websites and apps are not working?