Optus

Optus Outage

Is Optus having an outage right now?

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 No problems detected at Optus

Optus problems in the last 24 hours

Optus Outage Chart 11/24/2020 15:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 61.43% Internet
  • Phone 23.77% Phone
  • Wi-fi 7.17% Wi-fi
  • E-mail 6.73% E-mail
  • Total Blackout .90% Total Blackout

Optus Outage Map

The most recent outage reports and issues originated from Brisbane, Adelaide, Sydney, Melbourne, Townsville, Maclean, Burwood, Pymble, Narangba, Darwin, Westfield, Perth, Gold Coast, Canberra and Liverpool.

AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaAdelaide E-mail
AustraliaMelbourne Phone
AustraliaBrisbane Internet
AustraliaSydney Wi-fi

Optus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • CricketDave27 Dave (@CricketDave27) reported

    @basedIITian 😭 and if they did it will be at Optus so they never come back again

  • IainBertram Iain Bertram (@IainBertram) reported

    @optus for the fail... Messed up my mobile account with multiple sims and cannot help... Four hours of pass the parcel. #NotGoodEnough #optus

  • toddyor73 💧Toddy O (@toddyor73) reported

    What a terrible company is @Optus

  • obi_bongkenobi subconsciously unconscious (@obi_bongkenobi) reported

    Me: I have an issue with my bill @Optus : don’t worry, we have charged you more than your bill. But rest assured we will correct it in our next month bill Me (*next month*): still you have charged me wrong @Optus: don’t worry next bill we will correct it

  • wf66 Warren (wf6@mastodon.social) still tweeting (@wf66) reported

    @Optus Please have your 3rd service @gomoau accept ID Verifications for those who don't drive and travel to other countries. You accept Keypass, Proof of Age Card, Medicare Card and Credit/Debit Card I was wondering why the Gomo doesn't have the same ID Verification system?

  • ThirteenJun 13 Jun (@ThirteenJun) reported

    @Optus We have already done that twice. No explanation and no indication when the outage will be repaired. Thx for reply though.

  • FutureFoodGroup Soylent Daveage (@FutureFoodGroup) reported

    @Steeberino I'm going to say something unpopular, but I've been with Optus since dial up, through ADSL 1 and 2, and now on FTTC and have never, ever, had anything but an incredibly stable connection. Also I'm getting 93 down and 38 up with my son playing CS next to me and like 25 tabs open.

  • pompeiinrdfghtr Brooke (@pompeiinrdfghtr) reported

    Having spotty service for the next few days is going to be joyous... Thanks Optus 🙃 at least I still have my WiFi

  • AmitojThind Amitoj Thind (@AmitojThind) reported from Sydney, State of New South Wales

    Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

  • rhondab89 rho (@rhondab89) reported

    @Optus ... is there a problem with nbn in 3854 area ?

  • manamandz16 Ginger 🧡 Nut 🏆🔴🐶🦩💫🕳 (@manamandz16) reported

    @tweets_by_dan It's never happened before tbf. Used to have optus sport on old phone plan new phone and plan costs a bomb and no sport included 🤬

  • mihir_mathur Mihir (@mihir_mathur) reported

    @kbrspace I have had a shocking customer experience with Optus for which I have been chucked around between sales teams and billing teams. After filing a complaint because you guys setup my account incorrectly as a business account when I joined years ago, I am back to sq one.

  • jaxynfn jaxyn (@jaxynfn) reported

    @ZappoFN optus nbn is awful

  • nomcalum . (@nomcalum) reported

    @Optus yooo wtf is up with your reception lately damn

  • hesxfalling EM IS SEEING HARRY X2 🍉 (@hesxfalling) reported

    @Optus yo wtf is wrong with your reception lately? The only time my phone has reception is when I’m at home.

  • notbailnope Bail (@notbailnope) reported

    @Optus hi i got a new modem last week, it’s set up correctly & it was going fine but now i’m experiencing the same issues i was prior to receiving the new modem.

  • bronagh_moynes Bronagh Moynes (@bronagh_moynes) reported

    @Optus tomorrow will be 1 month since our NBN dropped out in a storm. Still no answers or techs coming to our house. Optus have no solution or have helped us yet still want to charge us for the month. Complaint has been raised with ombudsman. What a joke #Optus

  • tomascl tomascl (@tomascl) reported

    @Optus again!!! third time this week without 5g!!!! what is happening with this service!!! Not even NBN is that bad nowadays

  • Paul_Larkin Paul Larkin (@Paul_Larkin) reported

    Hey @Optus - what’s the logic of scheduling 4G tower maintenance, resulting in a day long crash in service, at the same time power lines in the area are being replaced, so there’s no NBN redundancy? During a WFH pandemic...

  • DarkTalent Scott F (@DarkTalent) reported

    @Optus Update: soon after I sent that email a lovely lady called Rebecca from Customer Resolutions called me. And although the has no new info, I now have an actual human dealing with this rather than faceless Chat operators. 🤞

  • DarkTalent Scott F (@DarkTalent) reported

    @Optus Update: soon after this a nice lady called Rebecca from Customer Resolutions has called me and although has no new information - I know have a single point of contact and an actual human involved in this mess. 🤞

  • BrandonNairn Brandon Nairn (@BrandonNairn) reported

    @Optus It has been the same reception since I started working here in September.. it’s always been horrendous. I legitimately go to sos for 3/4 of the day or no G service

  • BrandonNairn Brandon Nairn (@BrandonNairn) reported

    @Optus fix your network in Alexandria NSW. It’s honestly appalling I can’t make phone calls or I receive notifications 30-40mins after they have been delivered

  • itslouisa itslouisa (@itslouisa) reported

    @Optus We were also told we would be getting 4G backup for this modem/service if we were unable to connect, what’s the status with that?

  • Abraxas444 Jigme (@Abraxas444) reported

    after almost 3 weeks my nbn connection box finally replacet , thank you Optus for excelenet customer service #optus #nbn #Broadband

  • lovesamxntha (@lovesamxntha) reported

    Has anyone else had the problem where your reception just disappears?? I had to turn my phone off and on again to make it work and now I have 3 bars like normal @Optus

  • GallivantGirl Anastasia Jones (@GallivantGirl) reported

    @Optus Yes I am. It says "In order for us to communicate any service related messages an alternate Mobile Contact Number is required". I don't have an alternate local number, that's why I'm trying to set up this one.

  • DebbieB98866435 Debbie (@DebbieB98866435) reported

    Hello @Optus how ******* long do you keep people on hold before they lose their **** and leave your piece of **** service?? You're a ******* telco - how hard is it to have a call back service....???? ******* I HATE YOU

  • DebbieB98866435 Debbie (@DebbieB98866435) reported

    Is it actually possible to hate a company more than I currently hate @Optus ? It's like a ******* never ending cycle... On hold now for 30 minutes to change an NBN plan - they ****** up......

  • 13arm13arm ARM (no HW3 for me) (@13arm13arm) reported

    Hey @Optus, what’s the deal with the voicemail quality? The last 3-4 messages I’ve tried to listen to are unintelligible garbage!