Optus Outage

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 No problems detected at Optus

Optus problems in the last 24 hours

Optus Outage Chart 09/21/2020 01:40

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 65.43% Internet
  • Phone 22.84% Phone
  • E-mail 6.17% E-mail
  • Wi-fi 4.32% Wi-fi
  • Total Blackout 1.23% Total Blackout

Optus Outage Map

The most recent outage reports and issues originated from Melbourne, Sydney, Brisbane, Parramatta, Perth, Sunshine Coast, Narangba, Townsville, Adelaide, Burwood, Wodonga, Goulburn, Geelong, Balaklava and Stanmore.

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Optus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • jeanlaallchicso Oh my goth! (@jeanlaallchicso) reported

    God this is so sus... every time we get a new connection it's great for the first few weeks, then it just "magically" slows down, it's happened three times already =_=" I'm on to you optus.

  • slsandpet Dr Sally 🐨🐨 (@slsandpet) reported

    @Optus. I rang today to cancel my entire account with you which is cable broadband. But I have received a text and an email saying that my fixed telephone service has been canceled. Nothing about the cable internet. Please explain

  • matt4w Matt (@matt4w) reported

    It’s cheaper for me to cancel my existing 24month iPhone 11 Pro plan and recontract than it is to keep paying the remainder of the contract. Any thoughts @Optus?

  • jupiter3x69 Jupiter Price (@jupiter3x69) reported

    How's it going I'm going good It's the same old for metro The regions have been revised and some restrictions lifted But For Melbourne Metro it's all the same Payments reduce next week So Grab an Optus network catch plan on special 120 for a year Then that's done yeah

  • Wolfy_910 Wolfy 910 (@Wolfy_910) reported

    @Optus are there any known issues with your mobile home internet services ? Im only getting 500kbps down but my upload speed is normal. been happening since 3pm yesterday

  • slsandpet Dr Sally 🐨🐨 (@slsandpet) reported

    @Optus Thank you Vin I think it's ok I got through on the phone eventually. The problem is that I do not have. Formal record now. So just hoping it went though ok

  • regan_23 Dorothee (@regan_23) reported

    @AaronWright360 @Optus It was really bad here last Friday, and then okay over the weekend. But today it's super bad again, I can't even load simple websites. Makes working from home nearly impossible

  • AaronWright360 Aaron Wright (@AaronWright360) reported

    @regan_23 @Optus Both my 5G network and also my phones internet seem to be quite slow this morning - Working from home usually is no issue but this morning everything is buffering, lagging I’m in 3939 so not sure what’s going on but it’s quite frustrating

  • regan_23 Dorothee (@regan_23) reported

    Hi @Optus, your mobile broadband speed in 3196 is abysmally slow yet again (yes I've checked the outage map no there aren't any issues reported on there). It's too slow to even run a speed test. What's going on?

  • justnictings nic ⚡️ (@justnictings) reported

    @Optus fix your damn spam filters on your email systems oh my god

  • ms_dines Ms Dines (@ms_dines) reported

    @slsandpet @Optus Im sure its deliberate. Easy to sign up online. But Impossible to close your account. Its the same with telcos, utilities, insurers.... I tried to get the ACCC to do something about this years ago. They told me it wasnt an issue. 🙄

  • tomascl tomascl (@tomascl) reported

    @Optus Sent. I cannot connect to the webpage. Poor connection

  • slsandpet Dr Sally 🐨🐨 (@slsandpet) reported

    Dear @Optus You have made it very difficult for me, or anyone, to contact you via email. I wanted to use email so that I had a record of my cancellation of service with you. Indeed it would have been helpful at other times in the 25 years you have had me as a customer.

  • brettogden Brett Ogden (@brettogden) reported

    Had an NBN fault for 12 months . Still not fixed. Resetting NBN infrastructure is not a fix #Optus #Fail #Useless

  • tomascl tomascl (@tomascl) reported

    @Optus Ínternet 5g is not working in Richmond, VIC.

  • PuffCpt ManMan (@PuffCpt) reported

    Anyone recommend a good IP. Currently with @Optus and sick to death of internet not working once a day and sick to death of their pathetic webmail - anything better out there? And yes @Optus I sent you an email and surprise no response

  • shreddievedder1 Nick D (@shreddievedder1) reported

    @Gazzalinga Yeah I'm with Optus, same issue. **** is odd, it's normally fine

  • prernaa85764734 prerna aggarwal (@prernaa85764734) reported

    @Optus Such a poor service

  • prernaa85764734 prerna aggarwal (@prernaa85764734) reported

    @Optus I wish I would have taken plans from some other company like. @Telstra @VodafoneAU etc. Atleast they are helping customers in unprecedented times. Such a poor service ans I am student. I meet so many people daily. I will really tell people how indifferent

  • prernaa85764734 prerna aggarwal (@prernaa85764734) reported

    @Optus I am not saying I wont pay I am just saying grant my suspension please. So that I can pay for device in installments. But your customer service agent is asking to pay for the plan when I cannot even be thrre in Australia.

  • prernaa85764734 prerna aggarwal (@prernaa85764734) reported

    @Optus Poor service. I am stuck in India. I approached your help desk to get my phone number suspended. All they could say is we cannot suspend more than three times. Just let me know did you know covid will come 1 year back. All companies like @Telstra @VodafoneIN are helping.

  • Fanatic4futball Skarezo Snr (@Fanatic4futball) reported

    @LFC_Australia No issues with Optus on FetchTV, just the usual 1min lag - so can't be on twitter - have to turn off notifications Other than that, all good.

  • SpraggCameron Cameron Spragg (@SpraggCameron) reported

    @davidking34 @WCE92940618 Wc finishing 5th was much to the delight of the AFL and many on the East Coast. Many just want to shut down Optus Stadium for some reason in 2020. Bizarre ......

  • Bundyking11 Matt Clune (@Bundyking11) reported

    @rosscotaylor28 I got Optus free with my phone, but never think to log in. How you guys getting on in Vic mate?

  • Enolvv13 Enol Ordonez (@Enolvv13) reported

    @Optus @OptusSport nice to sell plans with optus sport included when then you can not watch anything and you are asked to “restore your purchase or pay again” Then you contact your members and no one can help, they say “everything’s looks good”. #WasteMoney

  • suzcon Suzanne Considine (@suzcon) reported

    @Niksterisms @AFL @aflwomens Well - we do choose. We can’t support both. eg. This season AFLW at Fremantle Oval 1.10pm on the same day our men play WCE at Optus Stadium at 3.20pm. Last year. AFLW in AliceSprings the evening after our men played out of Hobart. No scheduling communication at all.

  • JarrydEllis Jarryd Ellis (@JarrydEllis) reported

    @White_Adam @Telstra i watch kayo with no issues. i think the problem is optus sport

  • yamidarenas Yamid Arenas (@yamidarenas) reported

    @Optus Could we check how there service is going in Scarborough please? On the your website supposedly Is working but on the ground... trying to make it work hasn’t been easy at all, all weekend.

  • meacod David Meacock (@meacod) reported

    Anyone watching @OptusSport at the moment can't help but have heard of the Optus Sport annual pass, after it was advertised five times running in a row. :|

  • bzdavidson ben (@bzdavidson) reported

    @optus @OptusSport Your websites and apps are not working?