Optus Outage

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Optus problems in the last 24 hours

The following chart shows the number of reports that we have received about Optus by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Optus Outage Chart 05/26/2022 13:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 57.73% Internet
  • Phone 24.37% Phone
  • Wi-fi 8.59% Wi-fi
  • E-mail 4.94% E-mail
  • Total Blackout 3.52% Total Blackout
  • TV .85% TV

Optus Outage Map

The most recent outage reports and issues originated from Adelaide, Sydney, Melbourne, Brisbane, Canberra, Atherton, Perth, Townsville, Port Stephens, Goonellabah, Bendigo, Mackay, Mount Isa, Balliang East and Orange.

AustraliaAdelaide Wi-fi
AustraliaSydney Internet
AustraliaMelbourne Internet
AustraliaBrisbane Internet
AustraliaSydney Internet
AustraliaBrisbane Internet

Optus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • JaneInToolleen Jane in Taungurung (@JaneInToolleen) reported

    @Optus Thanks Harrison. No need to verify my details- your app doesn't match online instructions. It needs urgent work. Getting my personal details won't fix that.

  • JaneInToolleen Jane in Taungurung (@JaneInToolleen) reported

    @Optus Trying to update a credit card when the instructions on line and from the online help staff don't match. #funtimes

  • talejCrypto talej ❄️ (@talejCrypto) reported


  • yoko_ohjoe joe (@yoko_ohjoe) reported

    feeling personally victimised and attacked and in a state of distress as a result of brisbane’s optus outage pls fix this albanese

  • cletiscarr Cletis Carr (@cletiscarr) reported

    @Optus you already have my details. what would that fix? (spoiler alert: nada)

  • fredffery Frederic Fery (@fredffery) reported

    Optus 4G network has been on and off (mostly off) all day is brisbane. Anyone else ? #vaya

  • Squirtlez3 Squirtle (@Squirtlez3) reported

    @Optus @cletiscarr Same issue, this is ridiculous

  • 7RockLists 7RockLists (@7RockLists) reported

    So today, after not being able to sort anything after spending 2 hours on @Optus chat last week, I make the time to finally be home during office hours so I can ring them... and nup. Lines are down. They can't do customer service at this time. 🤬

  • natebeechey natebeechey (@natebeechey) reported

    Yo @Optus social media team. Did you think about proactively posting about an app outage/maintenance? Is there an EYA when this will be back up?

  • borisyeltzin ... . -. -.. / -... . . .-. (@borisyeltzin) reported

    @RoadknightThe @1nfect3d I used to have to rely on an Optus wireless device. It used 4G also, and overall speed was entirely dependent how busy the district was (New Farm, inner city Brisbane) I've got Aussie NBN now, great local service, 600-900 mbs on most hours of the day, for $145 per month.

  • seanmitchell88 Sean Mitchell (@seanmitchell88) reported

    @optus trying to move house with use lot is terrible

  • stevepyrros steve pyrros (@stevepyrros) reported

    @Telstra Tower at Moreland Exchange Fails to provide internet on 4G&5g. Txt messages send delayed with “Not Delivered” on iPhones. Reported twice, refuse to reset every phone in my work place to prove it’s not us. Treat this message with contempt if you wish. @Optus hello.

  • Paula69897 Pelka D (@Paula69897) reported


  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉 (@redruby17) reported

    @wisebeck Optus is an issue for me- calls dropping out and 4g turning into 3G Last night and today it’s been my home internet. I woke up this morning, checked my calendar on the iPad and didn’t see a meeting first up but my calendar hadn’t synched- there was one and I missed it

  • wisebeck Dr Beck Wise (@wisebeck) reported

    @redruby17 I have been having trouble with Optus since late March, still going on yesterday

  • mcgorgomagan Morgan Harris (@mcgorgomagan) reported

    @dannolan @treefortrichard You can? From whom? Telstra’s is 1TB (admittedly, never gonna hit that) and $85/mo. Optus has unlimited at $89/mo. Am I missing a trick here?

  • PatrickBaines7 Patrick Baines (@PatrickBaines7) reported

    @Optus 1/2 1. Your service has been more than disappointing this year, with constant service interruptions. 2. Brisbane 4103 post code been experiencing NBN outages for the past 3 days (Optus service anyway) To point 2 it is more irritating that it is intermittent it would

  • DavidRollinson David Rollinson (@DavidRollinson) reported

    @optus No service in Tom Price WA. Is it you or me?

  • ChrisVineNZ Chris Vine (@ChrisVineNZ) reported

    @NBN_Australia is it really hard to get your services installed at a nationwide Australian company where you’ve had @Telstra and @Optus fail miserably to find the address…

  • Portfan95 Daniel Hayward (@Portfan95) reported

    @Optus Any reason Intenet is down in Boronia 3155? NBN site says no outage. Been down since 6:30pm AEDT 25/05/2022. Any update be appreciated. Last speed test has Download speed of 0.37-8.37 Mbps and Upload just shy if 19mbps. Thanks!

  • BillFourlis Bill Fourlis (@BillFourlis) reported

    @Optus @NBN_Australia The internet is still down, I've logged a case with optus...

  • BillFourlis Bill Fourlis (@BillFourlis) reported

    My Optus nbn has been down all day 😫...anyone having the same issue. @NBN_Australia @Optus

  • Lowanbehold99 Lord Lowan (@Lowanbehold99) reported

    I hate, HATE Optus. Every month, without fail, they receive the money I've paid for my phone, don't put it in my account, just hold it, then threaten to restrict my service. Every month, I have to DM them and make them fix it. Once I've paid off my phone, I'm switching providers.

  • hotnutbar *Dirk (@hotnutbar) reported

    @Optus how long do we have to pay good money for such poor coverage, everytime it rains your network dies, everytime, and it's been raining a LOT in Brisbane for some considerable time, fix your sh*t

  • apparition100 Apparition100 (@apparition100) reported

    @Optus is there any ETA on the reduced service issue to the nbn in my area. It’s been since morning and causing me a lot of issues with working due to this.This is very annoying and frustrating! Is there any updates when this will be resolved?

  • shibakazs shartingway (@shibakazs) reported

    Worst part rn is optus is doing work on the mobile towers in my area until the 29th so I couldn't even ring aldi customer service I had to use the online form bc we can't call or text rn 💀

  • rs200077 The Bear 🐻 (@rs200077) reported

    @Optus Can you send dm jim 🤔 not working this end 😑

  • rs200077 The Bear 🐻 (@rs200077) reported

    @Optus Yes mobile network 😑 How am I supposed to open the page when my connection is so intermittent nothing happens Jim 🤔 Hell I don't even know if you'll get this tweet 🙄

  • aimee_maree Aimee Maree (@aimee_maree) reported

    Hey @Optus Lismore network has been SOS for me and in between SOS and 3G and I am not getting any phone calls what is going on in 2480

  • romavanderwalt Roma van der Walt (@romavanderwalt) reported

    Hey @Optus time to join the 21st century. Where no provider charges $10/day in roaming charges and restricts data. Way to pigeonhole yourself as NOT global or respecting your customers who travel. Will switch providers. #fail