Optus Outage

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Optus problems in the last 24 hours

Optus Outage Chart

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Total Blackout

Optus Outage Map

The most recent outage reports and issues originated from Stanmore, Caulfield, Central Coast, Brisbane, Newcastle, Melbourne, Sydney, Perth, Maitland, Logan City, Cessnock, Parramatta, Gold Coast, Caulfield South and Adelaide.

Stanmore Phone
Caulfield Phone
Central Coast Internet
Brisbane Internet
Brisbane Total Blackout
Newcastle Phone

Optus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • SportsnDealies Sports Dave (@SportsnDealies) reported

    Hey Optus - How come I can every streaming service on my computer to work right now except @OptusSport

  • henzoro Henri Santoro (@henzoro) reported

    @Telstra That’s terrible value. Hi @Optus

  • ettu_bruce Brucey Boy (@ettu_bruce) reported

    @Randbot20201 @Optus @bitchute au contraire, they need further *******. Worst part is Optus ****** their network to multiple RSP's so you need to contact them directly

  • Chappo56 Grant Chapman (@Chappo56) reported

    @TheGladiatorHC I remember in my late teens I asked Dad to buy $1k in Optus shares on his account with a full service broker (I didn’t have an account then). He goes I can’t do that they will laugh at me. He probably didn’t realise but I felt so small 😂

  • Jonesy170800 Nate (@Jonesy170800) reported

    Never been more happy to see a text from Optus. We got told that we finally got accepted for the new service, just gotta wait for the modem/router to come in and I'll be back. ******* FINALLY 😂😂

  • madchefred te Tangaroa Turnbull (@madchefred) reported

    @Optus Yeah, nope. That is a pathetic attempt of a canned answer. The appointment is stated as the tech will arrive between 0800 and 1200. That is a trash system and I, the paying customer, demand you do better.

  • staryoshi06 staryoshi06 🛡 (@staryoshi06) reported

    why hasn't optus sent the damn modem yet, i was supposed to get better internet by last week, and now my shitty connection seriously pissed off one of my partners in a game

  • FionaY27 fy (@FionaY27) reported

    @mesterman @Telstra @mesterman we are having the exact same experience with @Optus! Unbelieveably poor service/communication on their part and might resort to ombudsman too.

  • rosie2711 brett rosie (@rosie2711) reported

    @MrEel1969 @Optus @OptusSport Haha dont make me change my opinion of you, well already you support 1 decent team.

  • TomFishburn_ Tom (@TomFishburn_) reported

    @Telstra why ******** does my wifi keep cutting out get your shit together or I’m gonna have to make the switch to #optus

  • d_j_28 d.j (@d_j_28) reported

    @Optus @OptusSport No 3 different reliable Premier League Melbourne football pubs reported issues with the delivery of your commercial streams and had to turn us away. This is a serious issue

  • rosie2711 brett rosie (@rosie2711) reported

    @Optus Hey Casey not good enough at all, an apology does not make up for utter incompetence on your @OptusSport behalf. A refund for 1 month service will be suffice making me set eyes on that liverpool shit on my screen

  • pauljlaverty Paul J. Laverty (@pauljlaverty) reported

    @OptusSport Wish I could watch it but Optus Sports is down.

  • info89762075 Danny Dee (@info89762075) reported

    @premierleague @premierleague can't believe you let EPL die in Australia die by giving it to a crappy streaming service #optus for $$$. Shame on you guys.

  • varunrawal Varun (@varunrawal) reported

    @TorEckmanWoLf @DAZN_CA that was not DAZN fault. Optus in Australia had the same issue.

  • wortza Rob (@wortza) reported

    @OptusSport and again dropping out now ....such a shot service Optus

  • foreverutd16 Ritesh Poudel (@foreverutd16) reported

    @wild_comedy @OptusSport Same problem what the hell optus

  • Chaseeism Nikhil Deshpande (@Chaseeism) reported

    The one time Manchester United are playing well and winning, Optus shit the bed with their telecast. **** right off! #OptusSport

  • ashrehn ash rehn (@ashrehn) reported

    @Optus Let’s not. It’s now in the hands of the TIO. I’ve had 4 case managers in as many weeks. Still no resolution.

  • tim_baron TIMOTHY LETHBRIDGE (@tim_baron) reported

    @Optus @OptusSport Aman, I don’t see the point , should of walked away when you butchered the World Cup. Crap mobile coverage , crap broadcasting, crap app. Just crap

  • SkyFPSx Sky (@SkyFPSx) reported

    @Optus @lind3n stupid nigors

  • bigbadave Dave Pitman Esq (@bigbadave) reported

    @NewtonMark @stilgherrian @dobes Especially when it's strung on the existing power lines. No sign of the abandoned Optus HFC coming down.

  • Optus Optus (@Optus) reported

    @shaboogen @OptusSport Hi Shaboogen - Definitely get that this would be frustrating. Can you please try changing your browser from Chrome to Firefox or Edge. Can you please also DM us your Optus Sport login so we can assist there - Aman

  • pantelis_panayi Pantelis Panayi (@pantelis_panayi) reported

    Hey Optus Sport - FIX YOUR BLOODY SERVERS! So much lag. I can’t believe I pay for this crap @OptusSport

  • samihxh_17 sam (@samihxh_17) reported

    why is optus sport so ******* shit at streaming

  • MCFCMelbOSC MCFC Melb OSC (@MCFCMelbOSC) reported

    IMPERIAL NOT SHOWING GAME TONIGHT The Imperial is having an issue with Optus and its VPN and will not be showing the game tonight. Please don't bother making the effort to come in at 2.30am for the Norwich game as its unlikely to be fixed by then.

  • BlissfulLi Bo Li 李 勃 (@BlissfulLi) reported

    @Optus If your teams don’t talk to each other, you have a serious problem.

  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • tron_applebaum Kawaii Mutton 🍜 (@tron_applebaum) reported

    @Optus what's going on with your WiFi and data please help. WiFi down since this morning maybe earlier and data SO slow HEELLPPP

  • homebrandcola Lt Cmdr Timmy (@homebrandcola) reported

    Interesting speed tests after rebooting sister's HFC modem, their internet had been down for a few days. NBN: 47/18 Vodafone 4G: 91/14 Optus 4G: 131/9

  • MrBrokenEyes Scott nixon (@MrBrokenEyes) reported

    Hey @Optus your Fetch app, also known as the only way a #Blind user could navigate your TV guide, is not #Accessible whatsoever. I don’t give a crap if you fix it or not. I’ll be switching to @Foxtel when my contract is up. #A11y #Fail #OptusDontCare

  • MrBrokenEyes Scott nixon (@MrBrokenEyes) reported

    Hey @Optus your Fetch app, also known as the only way a #Blind user could navigate your TV guide, is not #Accessible whatsoever. I don’t give a crap if you fix it or not. I’ll be switching to #Foxtel when my contract is up. #A11y #Fail #OptusDontCare

  • steele_sports Steele Sports (@steele_sports) reported

    @Optus Hi still no calls or texts all day any update first issue in 21 years

  • AndrewSmith_AU ᴀɴᴅʀᴇᴡ sᴍɪᴛʜ (@AndrewSmith_AU) reported

    @Optus They only include 100mb per day in limited countries. Voda $5 a day and I take my existing plan allowances with me - so I have unlimited data. This is a real issue in places where WiFi is poor or limited availability. You burn 100mb in such places in 1 HR. Tks 4 response though..

  • charbelissa_ Charbel (@charbelissa_) reported

    I’ve been with Optus for over 20 years having our home phone/mobile/internet with them. This is the first time I’ve that I’ve genuinely been unimpressed with their service. Getting NBN was the worst thing I ever did, as it’s slow and hardly working. @Optus pick your game up.

  • ethn23rd ethn (@ethn23rd) reported

    @eezrh optus but i never get packed loss exocet for now like the last couple of days literally non stop

  • BlissfulLi Bo Li 李 勃 (@BlissfulLi) reported

    @Optus rang your o/seas call centre last night. He said he will re arrange for installation but can can’t confirm as scheduler down. Promised to ring me back. Still waiting after 18 hrs. Don’t ask me to DM you. You have my details. 2/2

  • BlissfulLi Bo Li 李 勃 (@BlissfulLi) reported

    @Optus is SEVERELY testing my 19 yrs of customer loyalty. 30mins wait on your online chat to arrange for NBN. Took a day off work for NBN installation. Tech showed up saying it’s a non-standard install and left without explanation. 1/2

  • RobbieReos Robbie Macpherson (@RobbieReos) reported

    Still not getting any update on my internet being down from @Optus. Been over 24 hours. Case number 21611015. Not good enough service.

  • jacojac Jack Jacobs (@jacojac) reported

    @Optus Seems like the order is stuffed due to an issue where your team removed my Apple Watch from my account and triggered payout then recontacted it to add it back, and another issue where rather then replacing a faulty iPad you forced recontract and then failed to adjust the account

  • DrAntonyRoberts Dr. Antony Roberts (@DrAntonyRoberts) reported

    @CrownPrincessMM @jack @Twitter @NSWHealth @ChronolabsCoop @SCU_banking @CERN @Optus @sparcing @hexsteph @LKrauss1 @michaelmd well @michaelmd some of our stuff still has something like a processor but beyond even quantum systems but the bigger stuff doesn't use electric signal but manner more so for MIPS seeming even as processor unlike @amd we never miss achieving acceptable benchmark to resort to well

  • AndrewSmith_AU ᴀɴᴅʀᴇᴡ sᴍɪᴛʜ (@AndrewSmith_AU) reported

    @GyorgyBolla @Optus @VodafoneAU Gyorgy I’m a 10 year Vodafone customer having a similar issue in reverse. For you they offer PM for me they offer the generic 1300 number. Be careful, @VodafoneAU don’t care either ;)

  • DrAntonyRoberts Dr. Antony Roberts (@DrAntonyRoberts) reported

    @CrownPrincessMM @jack @Twitter @NSWHealth @ChronolabsCoop @SCU_banking @CERN @Optus @sparcing @hexsteph @LKrauss1 and the vampire team who are team controllers at the moment at @ChronolabsCoop for the last day or so have been running the credits for the universe in it final epoch of particle physics partly by manifested mirage that never arrive to crash before the accelerator winds up for it

  • TilaraAshish Ashish Tilara (@TilaraAshish) reported

    @Optus for some reason I cannot receive phone calls, tried to call the call-center, no response from your tech-support for 45mins on Retail hotline.

  • DrAntonyRoberts Dr. Antony Roberts (@DrAntonyRoberts) reported

    @CrownPrincessMM @jack @Twitter @NSWHealth @ChronolabsCoop @SCU_banking @CERN @Optus @sparcing but thanks @cern for putting it through vint direct without any difference my own council that a galactic senate relay protocol you call IPv4 or IPv6 in a completely separate thing all together guess I will look at that some point might be useful never known of a surving copy b4

  • PLAN_BTransport PLAN B TRANSPORT (@PLAN_BTransport) reported

    @Optus is there an outage or something as i cannot receive any calls or text coming in.

  • DrAntonyRoberts Dr. Antony Roberts (@DrAntonyRoberts) reported

    @CrownPrincessMM @jack @Twitter @NSWHealth @ChronolabsCoop @SCU_banking @CERN @Optus @sparcing or any method to cross to actually outside in complete impossibility, well gus I know normally you have to kill before he gets dementia and the annuakia problem about their starcharts having dementia file allocation errors always reporting it the smallest book reading walking etc

  • On_Da_Ball Billy Hunt (esq) The Original :) (@On_Da_Ball) reported

    @BecWrong Cant help you there,but it sucks,i was on it,rubbish,I just tether my phone via WiFi to my laptop never a prob,10 bucks a week via Optus for 50 Gig~ the phone is the modem~

  • DrAntonyRoberts Dr. Antony Roberts (@DrAntonyRoberts) reported

    @CrownPrincessMM @jack @Twitter @NSWHealth @ChronolabsCoop @SCU_banking @CERN @Optus @sparcing as legal said in some space only in transit lanes like with other gates zoning, or right at the door of your solar system destination; even has self deploying debries cleaning I made look just like a sydney garbage truck called Gutsy after a fellow I have never met at this point~

  • DrAntonyRoberts Dr. Antony Roberts (@DrAntonyRoberts) reported

    @CrownPrincessMM @jack @Twitter @NSWHealth @ChronolabsCoop @SCU_banking @CERN @Optus @sparcing well gate 10 looks chel like a snub nosed wind sock very sort of flimsy to see but been shot at so many times now it will never stop and will pickup anywhere you are where you fly into the lighten side even does pursuit; then drop vanish in antiplasma and turn up either in the so

  • DrAntonyRoberts Dr. Antony Roberts (@DrAntonyRoberts) reported

    @CrownPrincessMM @jack @Twitter @NSWHealth @ChronolabsCoop @SCU_banking @CERN @Optus @sparcing something on my kernel I have always had the measurement being able to freefall it and we have outside like an amusement ride that will take you down to 4 million dellor - the next thing down from -999 kelvin called Dellor that counts up only a 10th of a -1 Kevin

  • robcassab Robert Cassab (@robcassab) reported

    @Optus @NSW_FairTrading when you talk to them on the phone hours at a time multiple transfers, nobody knows what’s going on, and every single time it’s a different story. Simple truth is that they shut down the cable system signal to FORCE everyone to switch. RATBAGS 😡😡😡

  • robcassab Robert Cassab (@robcassab) reported

    @Optus @NSW_FairTrading what a bunch of ratbags at Optus. Ring me up tell me that I must switch to nbn. I agree to switch then they shut down my internet for weeks while we wait for the NBN guy to show up. My neighbour hasn’t even agreed to switch and he is shut down too!!!

  • DrAntonyRoberts Dr. Antony Roberts (@DrAntonyRoberts) reported

    @CrownPrincessMM @jack @Twitter @NSWHealth @ChronolabsCoop @SCU_banking @CERN @Optus Well Chel the funny thing is the other Enhancement + Enchancement Huddy was foundation ****** for Jessica so it being forensically torn down at the moment; who you know played and hand from so way back and all nobel vestige within the wall ended with her like the fake passports~

  • bekwayfarer bek. (@bekwayfarer) reported

    @sixpartsummer Haha tbh so am I 😂 if Optus won’t help, your best bet is to just look for a cheaper provider with no lock in contract until NBN fix the network, and then looking into better providers with better speed plans once the drop out issue is sorted

  • PeterO85668299 Peter O (@PeterO85668299) reported

    @Optus I bought travel pack for my son's mobile on 13 August for Sept 13 hols. He's just landed in USA - no mobile service! His expected text saying travel pack is enabled did not arrive. Teenager has no comms and no travel pack. Dangerous and incompetent = Optus

  • sixpartsummer Jess 🖤 (@sixpartsummer) reported

    @bekwayfarer Ahhh I see! I'm terrible with this stuff, but thank you!! I'll start hounding Optus to do something

  • bekwayfarer bek. (@bekwayfarer) reported

    @sixpartsummer I work for Telstra in escalated complaints, can confirm if you’re getting drop outs with Optus, huge chance you’ll get the same service with any other provider. It’s NBNco’s responsibility to fix the network, but as an Optus customer, Optus should be hounding NBN to do something

  • sanweeyo han (@sanweeyo) reported

    this could be me if someone texts me but i get texts from optus instead wtf

  • jacojac Jack Jacobs (@jacojac) reported

    @pizzabo27635309 @kieransimpson @Optus Same here when I tried to order the watch, spoke to the chat team and they had the same issue. I felt it was quite doddgy that the chat team were using the customer facing site for preorders.