Optus Outage Report
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Optus reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Optus compensate me for the outage?
Optus outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Optus and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Optus has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map
The most recent Optus outage reports came from the following cities: Adelaide, Sydney, Melbourne, Brisbane, Nowra, Perth, Ewan, Canberra, Hobart, Sunshine Coast, Thirlmere, Traralgon, Gold Coast, Tamborine Mountain and Wangaratta.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Phone | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Melbourne |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jan Raddatz
(@jan_raddatz) reported
@Optus Trying to watch the France/Suisse replay… apps keeps buffering and I am already watching on medium which is garbage. I can stream 4k on youtube. Optus get your servers in order 😤
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Billy Mc
(@steelermac6) reported
@Optus 35 Coreen ave Terrey hills ...phone number 02 99443266.. look that up on the system there is a stack of correspondence on this issue..if you need to call 0434074750
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Jaki Rogers
(@jaki_rogers) reported
@johnsy123aus @davidbewart Yes I signed up for an Optus mobile contract months ago for emergency reasons, I am 80. Then found out I couldnt get Optus in my region. Their suggestion, go outside and walk around, you might pick it up. Finally they agreed to cancel contract!
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Vanessa Smith
(@normal_ness) reported
@kellyexeter @PaulCunningham @gtvone Yep that's what happened to Ben's prepaid optus too - he never uses his phone, touches it once and it was empty. Swapped to amaysim and it's fine now
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john metal
(@johnnymetalisin) reported
Foxtel. Explain why you can’t give me a box after this one broke after 15 years? 24 hours or F off. Netflix Stan and Kayo and Optus Sports is cheaper all together and the future. I’ll never you tomorrow for the last time
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Tom Crabtree
(@tree_crab_) reported
@Optus Thanks for the reply Quade. I’m a little confused because at the end of the billing cycle the data comes in for the next month so wouldn’t be an issue? Would automatically donate all except 1GB for emergencies satisfy the above?
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Mudaser Yaqoob
(@mudaser) reported
@troyhunt I got a similar Message in Au (Optus). I honsetly thought it was a phishing attempt. I received it without signing in to my account and I did not see any activity on account sign in.
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Unkle Cough Cough XY GT (C)HO
(@coughinstuff) reported
@OptusSport @suesmith8 @EeshFerguson Not only that, England’s biggest game at Wembley for years, and we get that stupid stats ****** in the commentary box. He is BORING AS HELL. Typical crap from Optus once again. Junk.
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Jason
(@JPBRUSH) reported
not sure Optus stadium will survive this weekend without its fix of 2-6 hours of booing, RIP
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Sofia Sofun
(@SofiaLuvsFun) reported
@Optus @Optus please help @FatherBob with his device or service issues #HelpFatherBob
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Charles de Voil
(@theFATchuckster) reported
@FatherBob Hey @Telstra and @Optus - Fr Bob deserves all the help and gratitude the nation can muster up. Surely one of you has a store that can swing him a phone or tablet?
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rafi
(@rafi010187) reported
@optus your network coverage is an embarrassment ! Am over this !
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Optus
(@Optus) reported
@LiamTFitz Hey Liam, sorry to hear you may be having some issues with Optus Sport. Did you try force closing and reopening the app? If you're still needing a hand, please send us a PM with your Optus Sport login email and the device you're using. George
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jss
(@jacshel99) reported
@Optus awful viewing experiences. Continually.
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😷🚒💧🐀 any.day.of.the.week😒 David
(@david_dalley) reported
@selina2twt U are not expecting too much. I had an OPTUS outage 3 days ago. Optus booked NBN person to turn up between 1pm & 5pm yesterday. They NEVER appeared. Then after complaining to OPTUS was told they would chase up NBN & get back to me in 24 hrs. STILL WAITING.
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Eleanor
(@EleanorB1998) reported
@oliviasscerri Same. I just want recognition of the fact that we won by 55 points against West Coast at Optus. That's never been done before by any team but somehow we go down the power ranking ladder. It makes no sense.
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Unkle Cough Cough XY GT (C)HO
(@coughinstuff) reported
@OptusSport @suesmith8 @EeshFerguson Not only that, England’s biggest game at Wembley for years, and we get that stupid stats ****** in the commentary box. He is BORING AS HELL. Typical crap from Optus once again. Junk.
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Billy Mc
(@steelermac6) reported
@Optus our nbn is not working...AGAIN!!.. due to the rain...good job Optus..
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CHAMPIONS OF EUROPE💙
(@JeromeKhalaf) reported
from
Melbourne, State of Victoria
They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭
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Unkle Cough Cough XY GT (C)HO
(@coughinstuff) reported
@OptusSport @suesmith8 @EeshFerguson Not only that, England’s biggest game at Wembley for years, and we get that stupid stats ****** in the commentary box. He is BORING AS HELL. Typical crap from Optus once again. Junk.
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CodenameVinnie
(@CodenameVinnie) reported
@MickNeven Optus is free with a phone. Idiot.
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Kosy
(@19kosy) reported
@Optus $75 per month, is that right. My basic broadband has just gone up to $75. $10 per month increase for no improvement of service. Just a money grab. There is a reason all my other products have been transferred to other providers and broadband is soon to follow
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precursor
(@occupy_now) reported
I am now fully vaxxed. Took a lot longer this time as they said they have changed systems so had to go through all forms again. And I guess a lot more people due to current situation. Unfortunately, my phone reception still sucks. Thnx Optus.
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Brett Barker
(@SirBarkos) reported
@Optus Pity your network isn’t this good. I live in Brisbane and I’m lucky to get 3G. Pathetic
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Tom RB
(@TomRBell93) reported
Optus sport profiling one of the worst drinking establishments in Melbourne
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Dexter Davies
(@ReverendDexter) reported
@ChromeTyranno The handoff from SFExpress to the local carrier is really bad. On both my Optus Pexus and Eris it looked like the package had stalled at the receiving port, only to find them in my PO box a week later.
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yan 叶 ଘ(੭*ˊᵕˋ)੭* ੈ♡‧₊˚
(@byoukitty) reported
everyones internet is down another great day to make fun of optus users
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Unkle Cough Cough XY GT (C)HO
(@coughinstuff) reported
@OptusSport @suesmith8 @EeshFerguson Not only that, England’s biggest game at Wembley for years, and we get that stupid stats ****** in the commentary box. He is BORING AS HELL. Typical crap from Optus once again. Junk.
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jss
(@jacshel99) reported
@Optus @albanianhaircut You realise this is not good service to bump to a different device.,it should work on all devices
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Lachie
(@LAconnor23) reported
**** of Optus 1 minute 40 ads **** heads #OptusSport