Optus

Optus Outage

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Optus problems in the last 24 hours

The following chart shows the number of reports that we have received about Optus by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Optus Outage Chart 09/22/2021 13:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 51.90% Internet
  • Phone 27.77% Phone
  • Wi-fi 9.11% Wi-fi
  • E-mail 5.90% E-mail
  • Total Blackout 4.51% Total Blackout
  • TV .81% TV

Optus Outage Map

The most recent outage reports and issues originated from Brisbane, Melbourne, Sydney, Adelaide, Gold Coast, Lowood, Perth, Balwyn North, Canberra, Newcastle, Central Coast, Fingal Bay, Hartley, Bells Creek and Point Talburpin.

AustraliaBrisbane Internet
AustraliaMelbourne Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaMelbourne Internet
AustraliaAdelaide Internet

Optus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • Hoffinator11122 Christian Hoffmann (@Hoffinator11122) reported

    @HoldingKeys @Optus Literally never had this issue till a week ago. Dogshit packetloss in immortal lobbies. Never fun. Optus is just useless...

  • tomascl tomascl (@tomascl) reported

    @Optus it has been a month with internet problems, what is happening!!! 5g is not working

  • ellemmayy_ Ellemmayy (@ellemmayy_) reported

    @Optus Already contacted Customer Care and they said it looks fine to them :) but your games specialist didn't know the difference between lag and packet loss, so not sure what I expected!

  • Optus Optus (@Optus) reported

    @ellemmayy_ Hi Ellemmayy, are you experiencing some issues with your Optus service? If so, please send us a DM so we can verify your account details and assist further from there. Jack

  • ellemmayy_ Ellemmayy (@ellemmayy_) reported

    @Optus @HoldingKeys Imagine expecting people to pay EXTRA for a service that should be included in the cost of your plan. **** look @Optus . Fix your ****, this is a recent issue.

  • ellemmayy_ Ellemmayy (@ellemmayy_) reported

    Imagine if @Optus even acknowledged their dogshit packet loss issues to Riot servers. Smells of pushing GamePath to me. Plenty of people with the same issue.

  • redtulip10 RedTulip (@redtulip10) reported

    Has anyone had trouble with Optus?

  • Optus Optus (@Optus) reported

    @DisgustingYT Hi there, if you require assistance with your Optus service, we'd be happy to help. Could you send us a DM with some more details around your enquiry? We'll then verify your account details securely and provide further assistance. Sarah

  • KeithCheith Cheith Keith (@KeithCheith) reported

    @Optus My @NBN_Australia was meant to be set up on last Saturday when I moved to my new house. I’ve been on the phone with NBN support for hours every night since who keep telling me to wait 24 hours or just outright hang up on me without fixing anything.

  • DisgustingYT Disgusting (@DisgustingYT) reported

    @Optus fix your sht

  • gregsolon Greg Solon (@gregsolon) reported

    Hey @Aussie_BB can you switch back your mobile service provider back to Telstra? Optus coverage is crap and keeps dropping calls! 😡😡😡

  • LazioJorge Jorge Lazio (@LazioJorge) reported

    @Optus any update on the outage at 2199?, NSW. Mobile network is down as well as home Internet. Been like this for almost 12hrs Thanks.

  • DexiiFN DexiiFN (@DexiiFN) reported

    @optus is jack back I wanna talk to him I'm having issues

  • genericjoesmith broseppi (@genericjoesmith) reported

    Damn, Stan Sport really looked at Optus Sport and said “you think you’re bad? Watch this…”

  • RobertOsterInk RobertOsterSignature (@RobertOsterInk) reported

    @Optus No matter. Telstra 5g is a ripper. My company used Optus exclusively until 5g. You losing business down here left right and centre.

  • Verivery_Nice 씨씨 VRVROT7 (@Verivery_Nice) reported

    @querenciavrvr @lilacsweven I had locked out of the internet sadly because this company Optus was suppose fix the problem it took my non related Aunt four or five days to talk to them to get them to fix the internet so I’m back

  • stephenlead Stephen Lead (@stephenlead) reported

    @DamienHashemi @Optus Hi Damien, did you ever work out the issue? I'm also unable to do a number share on Optus, although it previously worked fine on the same watch using Telstra. Thanks

  • Stirling_89 stirling (@Stirling_89) reported

    @Optus Ah damn well can't do that, hopefully they'll just move on then

  • Stirling_89 stirling (@Stirling_89) reported

    @Optus I got a phone call earlier from someone saying they got a call from my number but I never made a phone call

  • liloopsieflirt 𝚓𝚊𝚌𝚔𝚢 (@liloopsieflirt) reported

    optus online support is good today

  • TWTY20 DiSihing Damon Hardy (@TWTY20) reported

    And in other news, today is my double vax day. I suppose I can call @Optus now and cancel my internet yeah?

  • EmmaHolifield Emma Holifield (@EmmaHolifield) reported

    @midnightmuser1 @Telstra I've had exactly the same issues with Aussie broadband and my partner's family are constantly swearing about Optus to the point where they've switched to Telstra - Australia has a serious internet issue!

  • HeyItsLeish Aleisha (@HeyItsLeish) reported from Melbourne, State of Victoria

    @Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...

  • annachang Anna Chang (@annachang) reported

    whenever I take down a number and it starts with 0422, I still think of optus free time

  • midnightmuser1 🖊.Pauline.Yates.🖊 (@midnightmuser1) reported

    My morning so far: 6 hours to connect with @Telstra to report an internet outage. My hair is now thinner after tearing it out. After finally talking to a human, have to wait another 24-48hrs for an expert. Should I switch to optus or are they just as bad?😭😭🤬😡😭

  • Optus Optus (@Optus) reported

    In the instance of an emergency, customers should still dial 000. Where there is a mobile service outage during an emergency, Optus recommends television, radio, the internet and emergency services as vital sources of information. (3/3)

  • OptusNewsRoom Optus News (@OptusNewsRoom) reported

    Following an earthquake across Australia’s south-east, Optus is ensuring the well-being of our employees and status of our network. Early reports do not indicate injury to our people, serious damage to our stores or infrastructure or impacts to our services. Update soon!

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus to combat premium paid service

  • DPxrker Dylxn Pxrker (@DPxrker) reported

    @Optus why is the internet so bad out in Revesby my guy? Called ur support team and they couldn’t even fix it