Optus service status: outage reports and connection issues
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Full Outage Map
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours
The graph below depicts the number of Optus reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (49%)
- Phone (28%)
- Wi-fi (11%)
- E-mail (6%)
- Total Blackout (5%)
- TV (1%)
Live Outage Map
The most recent Optus outage reports came from the following cities: Sydney, Brisbane, Perth, Mandurah, Adelaide, Melbourne, Arumpo, Gold Coast, Hobart, Bungarribee, and Mount Barker.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Phone | 1 day ago |
|
Brisbane
|
Internet | 1 day ago |
|
Perth
|
Internet | 1 day ago |
|
Mandurah
|
Phone | 2 days ago |
|
Perth
|
Internet | 2 days ago |
|
Sydney
|
Wi-fi | 3 days ago |
Full Outage Map
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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MrNelli (@MrNe11i) reported@ben_mummery @gooneritis @TheFootyFeed Tell us you only started watching football yesterday without telling us. Arsenal have the most VAR errors since VAR was introduced Fact and even on Optus
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ChillPilled (@MrGenXGuy) reported@Optus @nachovonbaron I need help. Due to a series of crazy events my foot is stuck in the toilet. What do I do?
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π΄ββ οΈ Purple HazeβοΈ (@PurpleHaze_Lee) reportedIn 3 weeks, Freo play StK at Optus. During that time, I hope I can forget that the Blues had a red hot sniff on the road against the Dockers while the Saints stomped on their dead carcass in front of the Blues home crowd. One year ago today, 94-33. Never forget that one.
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Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?
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Stevo (@jaded61) reported@Shaebee22 My weather app says Optus will be pretty cold, 14Β° down to 11Β°, big diff from Darwin. Hope our heroes bring the π₯ Bloody Wharfie Time shits me to tears π
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Oliver J (@oliverjanik) reported@loftwah I will never understand people who stay loyal to telstra or Optus
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Patriot princess 777 (@Garycopela0) reportedπ₯BREAKING NEWS: Let's talk about Optus and the 'outage'!π₯ There has been a lot of speculation and questioning over the suspicious Optus outage. This explosive video exposes what is really going on and shows with evidence its links to the corruption in the Australian Government
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π₯Dr Robb πSocial conscience? Follow me. No MAGA (@robb_j_m) reportedI'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?
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Optus (@Optus) reported@billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku
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jfly (@jasonfly) reported@pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and Iβve had no issues with them for a the year since I switched.
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AdV (@AJV_76) reported@FOXFOOTY Crap. SA v WA at Optus next year then the winner plays Vic the following year in Adelaide or Perth.
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coop (@c0op111) reportedwhy do bounces never go our away at optus
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πβ· ~π¦πΊ (@btsohteeseven) reported@googiespjm Optus! And I literally messaged them like x3 times a week telling them to fix my internet because it keeps cutting out!! I donβt understand this luck π₯Ή
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Dave Jones (@eevblog) reportedI'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?
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Optus (@Optus) reported@BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on β 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik
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π«πππππ πΊππππ π΄πππππππ π¦πΊ (@DanielSMatthews) reported@eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.
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The Thinkalorian (@TheRewster) reported@realRick_AUS Going OK. Hope the worst of the weather stays away because I'm about to head to Optus Stadium for the football... π
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kane (@kanethesaint) reported@eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.
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GoTimeAFL (@jaysoofficial23) reported@feedthecath Cats have a different game plan and usually start the season poor. Reckon we can beat yahs again but at Optus.
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Sreyansh Gandhi (@GandhiSreyansh) reported@Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. Itβs been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap
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Kloud π¦πΊπ³π± (@WotKloud) reported@DenisNovak007 Production is poor I agree. Thatβs on the APL as a cost saving measure of course. Replays are average - replicating what Optus Sport did should be the goal IMO
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Tony K (@TKags) reported@pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.
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Mimama πππ¦π¦ (@BConn39) reported@ProudLeftyHatr @AustralianCelt @SkyNewsAust Petal, those flights have been checked and passed by the parliamentary office. She had other flights booked, they were cancelled as Wells dealt with the Optus fall out. Last minute flights were secured. Acting like this has never happened before is just pathetic. Born yesterday?
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Lasindu Nambige (@LasinduLive) reportedSpaceX is now the most valuable telecom company on earth and it doesn't have a single retail customer yet. Telstra, Optus, Verizon β all about to find out what happens when one guy with rockets decides your industry is too slow, too expensive, and too protected by government.
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MrNelli (@MrNe11i) reported@ben_mummery @gooneritis @TheFootyFeed Tell us you only started watching football yesterday without telling us. Arsenal have the most VAR errors since VAR was introduced Fact and even on Optus
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Puntasaurus Bets (@Puntasaurus) reportedBrayshaw: I know his form has been dodgy, but he is 8/L9 over this vs WCE, averaging 29.4. In 25 & 26, he is also over in 10/16 games at Optus for 28.3. Rarely lets me down so backing him again here in the #AFLCappersLeague. Line moved overnight. I hope that doesnβt hurt me!
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JeffHead (@JeffHeadSC) reported@FPLBeggzySC @Scobey__ @j1trey Oh yeah for sure, I would never suggest a player could take Dale's roller-coaster spot from him. Just that Jordy can sometimes go missing after a quarter or two, but more often than not he delivers. Also goes bananas at Optus, and has 9 more games there this year.
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AliciaGJ π€π€ (@aliciagjones) reportedIs @Optus internet the worst on the planet?!!!
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John F. Kennedy Jr (@Real_John_F_KJr) reportedπ₯BREAKING NEWS: Let's talk about Optus and the 'outage'!π₯ There has been a lot of speculation and questioning over the suspicious Optus outage. This explosive video exposes what is really going on and shows with evidence its links to the corruption in the Australian Government
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Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?