Optus Outage Report
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Optus reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Optus compensate me for the outage?
Optus outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Optus and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Optus has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (46%)
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Phone (28%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map
The most recent Optus outage reports came from the following cities: Adelaide, Sydney, Melbourne, Perth, Brisbane, Bairnsdale, Wollongong, Hobart, Wodonga, Port Stephens, Gold Coast, Narangba, Sippy Downs and Kununurra.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Adelaide |
Wi-fi | |
| Sydney |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris B
(@ChrisB43645045) reported
@Qldaah It will be morally and ethically wrong to continue being your customer. #Optus
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🅶🅾🆃🅾 🅷🅴🅻🅻🅱🅸🆃🅲🅷🅴🆂
(@GHellbitches) reported
Hi @Optus thanks for hiring Gladys Berejklian, I'll be transferring my service elsewhere next week.
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Val
(@02_Val_02POL) reported
@57310k0n705 @Bruce_GC @Optus I can't say the same, every product from Samsung I've had issues with is from my own fault, like a cracked camera glass or cracked screen from drops.
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sammy petrevski
(@SammyPetrevski) reported
@Optus I have done this so many times I'm at wits end We have 6 service and paying over $600 a month I need something done asap please give me a direct line of contact with someone I am sick to death of explaining the whole scenario again to many operator's
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LeWis 🌴
(@TruthOath) reported
@Guy_Tuba69 @Optus Yep, me too. I never subscribed when Murdoch had it.
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AA
(@macalily) reported
@friendlyjordies Oh please. This is not it. I was never with Optus to start with but still…
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Trevor Weeding
(@TrevorJWeeding) reported
Optus customer here. Will be looking for a new telco over the weekend.
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@leipard Ruth H
(@leipard) reported
@JeffSundstrom @GladysB @Optus I’ve been with Telstra for over 50 years , I ve had my beefs with them occasionally, but they’ve always fixed the problem .
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💧Sociable Socialist ✊🏿💉💉💉
(@Neopseudo) reported
@Kapow64055083 Given what’s gone down I’m staggered that a huge telco would appoint someone with not just a cloud over them, but a bleedin’ hurricane. Why? What is the overall benefit to Optus, do they think the *** Rebellion is a permanent thing?
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🕯Jasmine Bell 🦋🌻🕯
(@JBell100099) reported
@MFWitches @Optus I dumped them 8 yrs ago after being with them for 20 years... no customer service or loyalty to good customers
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Michelle and George
(@she77e) reported
@Neopseudo @KdH37636844 @Optus bad move, u just lost my business
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therese
(@thereseycakes) reported
@9NewsSyd Optus worst company to deal with and left them years ago- just affirms they still have no vision or ethical business practise ! Sure GB will get her own car space at Optus HQ regardless!
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Glenn Jarvis
(@GlennJarvis1) reported
@friendlyjordies @kbrspace Make sure you dont got to a reseller who uses the #Optus network
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bonny bairn
(@gercallan) reported
I don’t have any @optus products and now I never will. Poor form appointing @GladysB.
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rustyalex
(@rustyalex2) reported
@friendlyjordies @kbrspace Dear KBR, I think this is an extremely poor decision - in light of other announcements regarding Ms Berejiklian's immediate future. To that end I inform you my partner and I will be cancelling our contracts which we have held since 1998 with Optus. We urge you to reconsider.
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🌏💧🌱S🍩🍩z🌻🌞😷
(@SuzyWallace9) reported
@Anthony_Klan @Optus I have just finished transferring service to TPG. What a disgraceful decision, completely lacking in integrity.
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John Poot
(@John_Poot) reported
@Anthony_Klan @jommy_tee @Optus He's obviously out fixing the tower signal and associated 'puter access near here. You know, the bullshit fixit deadline n'stuff.
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Anne AG
(@anne_giu) reported
@JeffSundstrom @GladysB @Optus Boost- they use Telstra service too. Pay for 12 months and get plenty of data, $200. When on special $180 which is $16 per month
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Art Hackett
(@arthacket) reported
@tchbastard As they're all vile, why even bother with Optus? Their "service" seems worse now than when I was with them 26 years ago, eg:3-5Mb down/Optus-AusPost, 355MB down/Telstra, now, same location 1.5km from a major regional town centre. Same rubbish for Vodaphone. Telstra,Aldi or Boost
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Howard Walter
(@HowardWalter1) reported
"Hello Optus, I cannot get any internet" "Please know, we are aware of the issue"
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Darryl Cathery
(@Gadgetc10) reported
@friendlyjordies Optus is ****. Now it's even shittier.
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Enlightened Disinterest
(@EDisinterest) reported
@GeddaBurke @Optus Well, never doing business with Optus again. If they’re employing that calibre of executive.
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Monkeyboy101
(@Paddybo00589744) reported
so @Optus has no problem hiring a person who has stepped down in disgrace and is subject to ongoing ICAC investigation. Says a lot about the ethics of corporate Australia and @Optus in particular.
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Ann
(@Ann05564341) reported
@friendlyjordies I haven't had problems with optus. They are far better than telstra. However, having first hand experience of the corruption and lies of power abusers, I think its time to try a new provider. I'm tired of what people believe they can get away with and what they do get away with.
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jeni port
(@jeniport) reported
@abcnews Now, every time you have trouble with your Optus phone, it’ll be under Darryl Maguire’s tractor.
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@Jen
(@AUSGFF) reported
@JeffSundstrom @GladysB @Optus Really damn!!!!
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Amber | Uber The Yurr
(@Uberstooks) reported
@Optus Hi Tina, thanks for the offer but I’ve been dealing with 2 people all week, one who deemed I didn’t need a replacement modem, and without telling me they cancelled the order. Then want to charge me $119 for a new one. A complaint has been lodged, & I’m moving ISP’s.
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Jinjirrie 🐈⬛
(@Jinjirrie) reported
Apparently Optus believe #GladysBerejiklian will improve their "brand" & increase their customer satisfaction. Is corruption a prerequisite for success in late capitalism?
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🌺🌺🌺Muzz The Prole Aged #sewerRATS🌺🌺🌺💉💉💉
(@murraysewerrat) reported
@Optus been a customer for years. You are loosing me if you take on @GladysB
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Leanne
(@Leannex15) reported
@JeffSundstrom @GladysB @Optus I’m with Woolworths, they use Telstra network so no change in coverage and they let you bank data you didn’t use for the month.