Optus Outage Report
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Optus reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Optus compensate me for the outage?
Optus outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Optus and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Optus has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (47%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (6%)
Live Outage Map
The most recent Optus outage reports came from the following cities: Perth, Melbourne, Sydney, Brisbane, Stanmore, Inglewood, Gold Coast, Canberra, Kurrara, Moree, Adelaide, Central Coast, Cairns, Sunday Creek and Fingal Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Melbourne |
Internet | |
| Sydney |
Total Blackout | |
| Melbourne |
Phone | |
| Brisbane |
Total Blackout | |
| Melbourne |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Anth Russell - 🎮 XBGD & OMG 🎮
(@NerdDaddy83) reported
@Optus That’s great for the data, I’m on wifi at home so that’s no drama. It’s cellular I am having an issue with. I can’t call out nor can I receive calls however I can be advised I’ve missed calls via text.
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xye
(@real_xye) reported
@Optus @BoyBrunswick Switching to 3G is still having the same issue
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Kota
(@BoyBrunswick) reported
@Optus my wife and I can’t make mobile calls but can receive msg . Is there a mobile outage
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zengryuu
(@nefarli) reported
@Optus cant make any calls and 4g is down?
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MsL
(@MsLettice) reported
@Optus Is there an issue with the service? No one in our household can make any incoming or outgoing calls.
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no pressure
(@nopre55ure) reported
@Optus are you guys broken?
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xye
(@real_xye) reported
@dpendecki @pearce_jsa @Optus having the same issue, Sydney inner west
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Lahiru Paranamana
(@parana_man) reported
@Optus there has been no internet to Epping NSW 2121 since morning today because of network service.... A whole day where people can't work from home?
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James
(@pearce_jsa) reported
@dpendecki @Optus Must be a service outage. Haven't heard anything from @Optus yet #networkoutage #optusoutage
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Liz
(@nightxshade) reported
@Optus both my sister and I are having issues making and receiving calls. I am in Sydenham she is in port Melbourne. Is this a know issue? It’s causing havoc tying to work from home.
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xye
(@real_xye) reported
@Optus @Shouty1405 Switching to 3G is still having the same issue
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Beau Bedelph
(@BedelphiA) reported
@DHughesy In all seriousness thiugh, if you need a hand getting things connected to Optus 5G Home Internet, I'm happy to help, just shoot me a direct message
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Kαყƚσ #BringBackPumps
(@AuKayto) reported
@Optus don’t reply because I don’t care but you people are so horrible my internet gets worse everyday and I have to talk to like 7 different people to find someone that knows what there doing
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Sarah
(@SarahsFancy) reported
@Optus I can't make or recieve calls on my mobile, location is Summer Hill NSW. I see this is a known issue & waiting patiently for updates. Thanks.
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I call for the member to be no longer heard
(@Olfella) reported
@PCKJ3627 @rubin_angela I left Pennytel because they are forced to use second rate Telstra network and now with amaysim full Optus network.
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Nee
(@Shouty1405) reported
@Optus Cant make outbound calls in Tas. Any idea on outage time??
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stu
(@stu_watches) reported
from
Sydney, State of New South Wales
So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs
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Thomas the Christmas Engine 🎄
(@TheMightyLangaz) reported
@OverlordValente @KevinAirs @FOXFOOTBALL Maybe fox are trying to make the A-League look so bad that Optus lose money on it, as payback for taking the prem rights? This whole thing would take about 800 private investigators to work out I feel
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saffyishere
(@saffyishere) reported
Hello #Ballarat is anyone having trouble using phone? @Optus are your phone lines down? Trying to call ppl without luck
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JustJacqs59
(@Jacquel74210973) reported
Optus server must be down in Au.
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dianne
(@dianne99132329) reported
@Optus I am working from home like many others and this doesn’t seem to resolve the issue. Is there a timeframe you’re looking to get this fixed by ?
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Dianne Pendecki
(@dpendecki) reported
@pearce_jsa @Optus Having the same issue, I’m in Point Cook
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Blake Howard
(@OneBlakeMinute) reported
@stu_watches @TPG_Telecom @Optus No! Aussie Broadband. Optus sucks
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James
(@pearce_jsa) reported
@Optus can't make outbound calls in Altona, VIC. call drops every time. Any network outages?
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The Whitest Guy
(@PropertyEconGuy) reported
@Optus can’t dial out but receiving calls (Adelaide) Are there service issues? Or just me?
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Paddy
(@badgerdem) reported
Hi @Optus can you provide an update on the outages in Moorabbin, Vic, 3189? Its been about 2 weeks and today we bearly have any internet at all. We are on a 4g Mobile Home Router. Please help.
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Cato Robinson
(@catorobinson) reported
@pearce_jsa @Optus Same issue in Ascot Vale
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Dan Anderson🕺
(@Danny_Disco65) reported
@peters_malcolm @rubin_angela Change 3 mobiles from Telstra at $185pm total to Moose mobile which uses Optus network $14 pm each for 5gb Data not a major priority
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💧Dan Sergeant
(@125DanSergeant) reported
@Optus Are there network problems in the Melbourne area. Both my wife and I cannot make outgoing calls.