Optus Outage Report
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Optus reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Optus compensate me for the outage?
Optus outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Optus and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Optus has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (46%)
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Phone (32%)
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Wi-fi (12%)
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E-mail (5%)
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Total Blackout (5%)
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TV (%)
Live Outage Map
The most recent Optus outage reports came from the following cities: Sydney, Brisbane, Perth, Albany, Bentley, Warrnambool, Melbourne, Gold Coast, Adelaide, Hobart, Wollongong, Bendigo, Geelong and Tanunda.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Brisbane |
Total Blackout | |
| Perth |
Wi-fi | |
| Albany |
Phone | |
| Bentley |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda 😷🩺💉💉💉
(@oursharedvalues) reported
@TimOnTwtr @Optus Another displeased Optus customer here😡
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Hela Arisen Again
(@Grumy1957) reported
@varietygarage So if she is the subject of a very adverse report from ICAC, will Optus drop her to avoid reputations damage? I will go back to Telstra.
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🔥🐨💧🌱David Barry
(@menin5670) reported
@CindySailor2 I’m leaving Optus. Will cancel two plans and find a new provider early next week
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Chrus 🦖
(@Chrus_3) reported
More fun and games with @Optus! The store says I need to call the support number to get my phone fixed. Phone support says I need to take it into a store 🙄🙄
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Peter
(@Peter559838941) reported
@Optus @Optus very dissatisfied customer. I have been in contact with Optus everyday via chat and phone and still nothing resolved. I contacted TIO but received an from Optus stating my complaint is closed without contact or any reason why. I have all screenshots
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A Blot 💧
(@PSageMaster) reported
@abcnews Saw some shoddy work done for the Optus network and now they have a shoddy board member.
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Narelle
(@Narelle02980405) reported
@Optus 3 days no internet, 45 minutes on the phone, only to be told I’d could be without internet for another 7 days. What an embarrassing service offer!
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Beer Nun
(@beer_nun) reported
@dakindon @Optus Worst appointment ever @Optus! #LNPCrimeFamily
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⚖️🕊🕉 Omicrons 2nd cousin🕉🕊⚓️
(@leomars__) reported
@metatron611 @Optus Yeh I just can’t support that company now sorry
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Westeros
(@OzGoofyPrincess) reported
@joshh_dp We just had the problem with Optus. It was a nightmare so we ended up going with someone else.
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Jimmy Ive Nothadmejab
(@JamieMichaelRi4) reported
GLADYS IS ACCUSED OF SENDING HORRIBLE TEXTS ABOUT SCOMO & SOON AFTER SECURES A JOB WITH OPTUS! HMM
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⛏ The Capital Miner ⛏
(@joelpmichael) reported
@swearyanthony I assume Optus’s cheaparse oversubscribed-to-hell network imploded today
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Cambo
(@truecrimeisland) reported
@Optus I'm sure @GladysB can funnel $140000000 your way to fix the problem.
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Margaret Bell
(@mpbbell2103) reported
@zeno_carlo Bad optics for Optus
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M🍏Cintosh
(@MCintos61650011) reported
@friendlyjordies I wish I could dump them for this but I already did for the lousy service @Optus
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Social Conscience
(@targettories) reported
@sharitags Optus. FAIL.
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Chrus 🦖
(@Chrus_3) reported
@Optus Thanks Sarah. I thought the best option would be to visit a store because your phone support is... Well... I'm sure you know what your phone support is like... 😵💫 Will send DM now.
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From 🌍 not of 🌏👽👾🛸
(@kudusnemesis) reported
@Frankca80011834 @Bex21021 Of course it has. That wipes out most of the mobile internet connection for anyone there cos Optus and a few others piggyback off Telstra’s network.
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Westeros
(@OzGoofyPrincess) reported
@joshh_dp Was this Optus? We had the same problem with them. Organised it 3 times, they said they were coming, we had confirmation in writing and every time they then claimed it had never been arranged. Horrific customer service
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Matilda
(@matildaaaaa) reported
@Optus Why have you hired someone as a senior executive who is being investigated for corruption? Corruption that is widely known. Time to change telco’s. Stupid move.
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Jimmy Ive Nothadmejab
(@JamieMichaelRi4) reported
@GladysB GLADYS IS ACCUSED OF SENDING HORRIBLE TEXTS ABOUT SCOMO & SOON AFTER SECURES A JOB WITH OPTUS! HMM😝
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Ferret Lady
(@NicoleT83530892) reported
@TimOnTwtr @Optus Yep I we t across to optus may last year, reception is crap and now with her I am really regretting it.
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ben 🏆
(@EzBenno) reported
Why is Optus sport so ******* **** omg
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Robby Macdonald
(@robby_macdonald) reported
@Optus I’d rather jump off a cliff than support Optus. It’s either Gladys or me bud.
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Stefan Campbell
(@StefanTheNurse) reported
@ShiannonC @RedFiddler I wonder if the ICAC recordings were on the Optus network?
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The Failed States
(@StatesFailed) reported
@TimOnTwtr @Smile__Petal @Optus is it easy to not be an optus customer? I know some places have no choice.I hold optus one rung on the loathing scale below telstra, and that's pretty low.
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TriRun2021
(@Benson20201) reported
@TimOnTwtr @TeresabDB62 @Optus I left them years ago after being customer for 14 years. Their customer service was disgusting. This will make so many more leave. Bad mistake.
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Asian Rave Baddie Elsa
(@JeansGnees) reported
Optus doing maintenance **** is it that serious pleek
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Blayne Treadgold
(@BlayneTreadgold) reported
from
Westfield, State of Western Australia
@BuzLeigh Funny you say that because they are looking into using Optus because of the same cost issues with HBF Park that the Glory has.. 😬
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C.M
(@CourtieMartin) reported
What on earth was @OptusEnterprise thinking hiring Gladys B?! As a long term customer of 15+ years with Optus. I will withdraw as a customer as a result. I have zero trust in this woman and any company that wants to put their trust in her, is not a company I trust.