Optus Outage Report in Gold Coast, State of Queensland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gold Coast come from postal codes 4220, 4214 and 4226.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (51%)
-
Phone (22%)
-
E-mail (11%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
TV (%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Tamborine Mountain |
Phone | |
| Gold Coast |
Phone | |
| Tamborine Mountain |
Phone | |
| Gold Coast |
||
| Gold Coast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
-
yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
-
Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
-
Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
-
Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
-
Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
-
Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
-
Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
-
Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
-
missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
-
cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
-
Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
-
@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
-
West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
-
Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
-
Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
-
Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
-
Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
-
Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Nic Fri
(@nic_fri) reported
@nobby15 @ABCaustralia Personal or account data for any one client should never be stored in 'one' location, or data table. And it should be encrypted. Each stage of info retrieval should require authorisation by Optus and Client. It should be hard to assemble the info.
-
Kat 🐈
(@kathyktr) reported
@xskinn I don't drink either Ian, but after this Optus **** today & the vulnerability it places me (& millions of other customers) in I think I could go a nice drop of Bailey's Irish Cream. I'm busy trying to take steps to safeguard ID details, bank, emails & so on. Meanwhile GO Cowboys!
-
Daniel
(@sideshow_bored) reported
Long arse day getting stuff done and got the email to say I'm part of the Optus hack, no ****, I only updated my number at places I had to and I've been getting spam since the 19th so I doubt this was a fresh hack
-
Wattle the day bring - another Spikey Sewer Rat
(@NotSoTravelled) reported
@R_Chirgwin @franmurrell1 Interesting to hear on RN that Optus have previously had privacy issues, and were under Privacy Commissioner supervision. Maybe someone should ask them why the information wasn't encrypted given the previous issues.
-
Pup Fiction
(@jjjove) reported
BREAKING Gladys Berejiklian awards Daryl Maguire 5 million dollar contract to run over Optus customer’s iPhones and iPads with his tractor in desperate measure to protect their private information.
-
Parahandy
(@VitalSparkCapt) reported
@_Anthony_WA @John25872967 Optus never had any major problem, until Gladys arrived!
-
Virtuartist
(@Virtuartz) reported
@Optus @RunnerSA18 This month received a 10% increase in monthly fees together with now 0% confidence in the network.
-
eer
(@eeeer71) reported
ABC News Optus has strenuously denied human error was a contributing factor in a breach that saw cyber criminals steal customer data
-
Drew
(@ConstantRespawn) reported
@Asher_Wolf I haven’t gotten an email but an Optus support person with not the Optus app chat system did tell me my account had been flagged so unclear if they have a good handle on things
-
🇦🇺🇳🇿 ♀️Emma ♀️ 🇭🇺🇬🇧
(@TheCynicalHun) reported
@MissYU8675309 @OptusEnterprise What, so criminal gangs can access your account after Optus leaked them the first time lol? It’s as if people have no concept of what actually happened nor about it’s implications. Optus should be shut down. Never mind keep its customers.