Optus Outage in Gold Coast, State of Queensland

“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

**** is wrong with optus ko ******* service smh

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Having a good 4G 4 level optus signal nerang today this morning 9am

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

@optus Q: do you have the ability to block a mobile number across the whole network? If so this one >>0477180990<< Scam phishing.

@Optus Yes. Please ask the team to update the list. I am planning to upgrade my device to a new one, and if it doesn't support VoLTE, should I go elsewhere to find devices and network providers, who do?

@EmilyHWoods That sucks. My mum’s been using mobile data for 2 weeks now and will be another week because all the technicians were busy and no one showed up on the day. Try another provider? She’s with Optus and I’m with Superloop.

@Optus .. I have a Huawei Mate 10 and it is VoLTE enabled. Why can I not access VoLTE on your network? Is it something to do with the phone not being bought from you? #VoLTE

@Optus Are there any issues regarding email? I am having trouble emails with ipad & samsung mobile.

@laurennkara I’ve been on about this for years. Even fleamantle fans try to claim they don’t boo... it comes down to the crowd percentage. If we have 60,000 at Optus, it is 90% WCE. Any noise, including booing is going to be way more obvious. But the mantra from the east is we’re all feral.

Hey .@Optus I need an email address to submit an urgent complaint to. No I do not need a form, I need an email address where I can write to from my email directly! This is an #SOS matter.

@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

Outstanding work @VodafoneAU. During a pandemic you’ve decide to charge late fees for 3 days late on one phone bill after years of custom. Any telcos looking for a new customer.. @Telstra @Optus

@Optus now i've been on the phone for half an hour, passed through 4 different teams to activate the bloody sim card. Not doing wonders for your service optus, i'm very much looking to change teams now. Terrible customer service