Optus outages and service status in Gold Coast, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
The latest reports from users having issues in Gold Coast come from postal codes 4210 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
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Wi-fi | 11 days ago |
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Gold Coast
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Internet | 1 month ago |
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Gold Coast
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Phone | 2 months ago |
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Gold Coast
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Phone | 2 months ago |
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Gold Coast
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2 months ago | |
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Gold Coast
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Phone | 4 months ago |
Community Discussion
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Optus Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Troy Hunt (@troyhunt) reported from Gold Coast, QueenslandA radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, QueenslandOptus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandProblem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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@magpies59 (@magpies59) reported from Gold Coast, QueenslandWell well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandHaving a good 4G 4 level optus signal nerang today this morning 9am
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions
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Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Jake Adam (@JakeyXVI) reported from Gold Coast, QueenslandMy internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.
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Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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cynthia dammerer (@madamcyn) reported from Gold Coast, QueenslandGood to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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yas boo (@rejsbasnet) reported from Gold Coast, Queensland**** is wrong with optus ko ******* service smh
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Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, Queensland@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
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Oji (@Oji10858621) reported from Gold Coast, Queensland@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandPhoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Gregory (@Hazkypreos) reported@RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.
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Red Crow (@redcrow_28) reported1. 2001 v Carl (OO) Winless from the first three games, the Crows travelled to a dreary Optus Oval in horrible thunder, lightning and rain desperate for a win. Despite the atrocious conditions, the Crows led by new skipper Mark Ricciuto’s four goals, ground out a heroic win.
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Perla (@P__WalleyXx) reported@Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?
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Jeremy Mansfield OAM 🌏 (@JezMans) reported@Telstra @Optus Simply inadequate. It’s getting worse, and the scale of the problem requires a different approach. @Optus, what are you doing? Crickets from you.
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Ananda Nepali (@anandanepali99) reported@AlboMP I paid Optus ~$40 every month for a full year, and now I couldn’t able to cancel my SIM service. It’s incredibly frustrating and unnecessarily difficult. Services should make it easy to cancel if you’re not happy with them - not trap customers like this. Optus, sort this out! 💸😤
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Eliza Stevens (@Eliza_Stevens26) reported@outbreezyWC SACA has the rights to Adelaide Oval till the end of March or something - so that makes sense given the issues last year when SA had the home Sheffield Shield final and Optus has the Matilda’s playing there in a day or two
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Harry Gregory (@Hazkypreos) reported@RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.
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MickintheGong🍞 (@MickinGong) reported@MattWalshMedia @CraigNorenbergs I haven't had a problem. I'm with Optus, so I'm wondering if it's a phone issue because I know that Telstra updating.
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Clint Waterhouse (@jacksmeboy) reported@lozza929406 bro we are ******! if north beat us next week watch channel 7 adelaide news for a 41 yo bloke with a jerry can and matches burning down optus! that 5ltr jerrycan will cost me $20 that’s how serious i am
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Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reportedDeadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted