Optus Outage Report in Gold Coast, State of Queensland
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The latest reports from users having issues in Gold Coast come from postal codes 4220 and 4214.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast and Tamborine Mountain.
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 Gold Coast |
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| Tamborine Mountain |
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| Gold Coast |
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| Tamborine Mountain |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Turquoise Bear
(@turquoisebbear) reported
One of the problems with the #OptusDataBreach is the poor communication by Optus. The email does not include what specific information is at risk, the resolution process if you have a loss, and specific detail on how to protect yourself. Laws need to force a better response.
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Drew 💉🍷💉🥃💉 🏍💉🎸🪄🏏 🏴
(@drew_keychange) reported
@Optus 4G in Coffs Hinterland has been rapidly grinding to a halt. We are 15+kms from tower but with external antenna we were getting 30+mbps. Now less than 10 mbps & often down to just kbps ( dial up). Their complaint system isn't working... I wonder why
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🌻Stella Yee🌻
(@Stella4Menzies) reported
Sorry, the report on Glady B is not out yet so we don’t know what the NSW ICAC will find. Furthermore, no one forced her to step down. She chose to do so herself. And, she got a high-paying job with Optus not long after so her reputation obviously has not been destroyed #Qanda
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Thilanka Rathnayaka 🙏🙏🌱🇱🇰🇱🇰🇱🇰
(@thilankadinush) reported
OPTUS, Australia largest telecommunication provider has a massive data breached, and ransomware for data. This is the ever-worst data breached for them. Company said this was a sophisticated attack. Hackers revealed about 10m customers data which is 40% of population.
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☕ John B. Latte Sipping Bogan
(@Latte_Bogan) reported
You'd have to be an idiot to sign up to FlyBuys or Everyday Rewards after the Optus debacle? #QandA
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TimmyTam
(@HimarOclock) reported
Took me ages to understand why the f*ck anyone would give @optus 100 pt. ID docs for a phone service - Crazy! never been asked for that in my life. Then I realised I have always bought phones outright - Optus didn't loan me $$$ for a phone and need docs to prove ID. Phew...
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In a big pond
(@Littlefishb1ue) reported
@redruby17 @Optus @Equifax It’s stupid to create bottlenecks and unnecessary stress when it’s time critical. It needs to be done efficiently and the way it’s being dealt with atm is chaotic.
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matt
(@mattDCLXVI) reported
@Optus what is going with the reception in Canberra? multiple messages to my family failed to send and unable to get through when calling. why do I pay my bill every month for such a terrible service? absolute disgrace
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Asghar Ali Shah
(@syedAsghar0504) reported
@ImranRiazKhan What the hike, what is happening in this world, they hiking in every country, what the hell is this, they also hiked optus network users data in Australia, what the hell is happening 😬
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KerrieC
(@intrepid144) reported
@DeniseBeale Unhappy too, actually that's something of an understatement. I'm a current customer. Generic email about what of my data has been breached. Impossible to engage with Optus customer (non-existent) service. #optusfail #OptusHack Not happy Jan!