Optus Outage Report in Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (28%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Anna
(@spannaforce) reported
I wonder what the other telcos do with storing customer identification. If Optus didn't encrypt or destroy the info, I wonder what other providers are doing. Particularly smaller providers. Nobody media or government don't seem to be asking
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turnip50
(@turnip502) reported
@MFWitches Just shows how corrupted the ABC has become. More scomonpicks spreading their hate. When is Lsbor going to get it's act together and cleanse the ABC, Qantas, AFL, Optus etc all bad corrupt boards
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Bill Willis
(@wjwillis) reported
@sussanley @AlboMP The The Manager of Opposition Business in the House @PaulFletcherMP has all the answers to the Optus problem. Is there a case where former members of former Oz Governments eg #LNP are financially accountable for blatant mismanagement of taxpayer monies. #NACC ?
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Gingobibble
(@Gingobibble) reported
@AlboMP @tanya_plibersek @ClareONeilMP I don't know who to ask. I want confirmation of exactly what data of mine has been breached. I received the generic email from optus last weekend. How/where can I find out what specifically was taken? #optusbreach #help
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Seraphim🔞
(@Seraphic6Wings) reported
I love how a few weeks ago, Optus 'upgraded' the network in my area and before that, said that my **** internet was likely because of something on my end. Wanna say that now you *****? I have days where there's not a cloud in the sky and I have bars bo no internet now.
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Cee Jay
(@CeeJay_au) reported
8 days later, Optus still didn't inform clients about what data was exactly leaked from each one of them! If you can't get to the bottom of this, just consider that all the document IDs have been exposed and support clients in replacing them. #optusbreach #Optus #optusfail
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Prince Fed up - (Please retweet)
(@somuchbullsh) reported
Can Paul Fletcher (never a reliable source, "I don't have the information") substantiate his glib and dubious claim on @RNBreakfast that the Minister for Communications "went missing for two days" on the Optus debacle? It went unchallenged @PatsKarvelas
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Mathius of Gaff 🇺🇦🌻
(@mat_3rd) reported
@Scamwatch_gov @OAICgov The focus of these remedial steps is all wrong. Govt and Optus should be notifying banks and super funds rather than having 9 million Australians clogging up the system and trying to do it themselves. This is massive, expecting each individual impacted to fix it won’t work.
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In a big pond
(@Littlefishb1ue) reported
@Equifax Thanks for the reply. The issue was with trying to communicate with Optus. I got there in the end.
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tim gauci
(@timco10) reported
@Optus hey! WTF!!! When are you going to tell me what data of mine was leaked??? What is the point of telling me I was affected and then do and say nothing??? Crap communication just makes it worse.