Optus Outage in Gold Coast, State of Queensland

A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor

@Optus Don’t do it, it’s rubbish and the service is appalling.

“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

**** is wrong with optus ko ******* service smh

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Having a good 4G 4 level optus signal nerang today this morning 9am

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

I went and revoked Facebook app access the other day and holy **** I need to clean that out more often. If Optus and Medibank could have breaches I'm sure Match 3 Game #23 is unsafe as hell.

Australian great, Ricky Ponting, 47 was taken to hospital in Perth after feeling unwell. Ponting, who is part of the Seven Network commentary team was at Optus Stadium on Dec 1 during the first Test against West Indies, when he started feeling unwell. He is said to be okay.

@wenotfinished Hey, there. For more support please DM us and we will assist you further with the My Optus App. -Tigs

@Optus your stupid app removed my credentials so I can't pay the bill and your mongoloid telephone service goes around in circles. ******* answer me you dogs

@Optus horrible experience. I had ordered a watch and sms from optus confirms watch delivered to store only to know later in the store that the sms was a system error. Great top up service for customers after data breach.

@ArtistAffame @eternalstranger Yes the cyber minister and Medibank did big media statements this week re the full data dump. Not great news at all. Half the country is affected with this one. I'm glad I'm not. The Optus one is bad enough for me.

I always think Optus Stadium looks like it's been wrapped in a garbage bag and only half the bag has been torn off #AUSvWI

@Optus Your support is hopeless. It took six phone calls with your support people and 3 promises that my problem would just take 10 days. They lied. Noone set up a Case on the My Optus App and nothing was done for over 30 days and 12 wasted hours for me. #UselessLies

@Optus I bought a phone 40 days ago. I have no contact with Optus. Optus has locked the IMEI on my phone and are demanding $80 EXTORTION fee in order to unlock it according to Cynthia from anti-customer service! Optus may have a contract with the previous owner but not with me.

@gwynne007 @wests_glory I hope so, had some very bad experiences with them. At least attending games means I hopefully won't have to use Optus.