Optus Outage Report in Gold Coast, State of Queensland
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The latest reports from users having issues in Gold Coast come from postal codes 4216.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (19%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (8%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
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| Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Tamborine Mountain |
Total Blackout | |
| Gold Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Troy Hunt
(@troyhunt) reported
from
Gold Coast, State of Queensland
A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Fabrice Janson
(@janson_fabrice) reported
@GladysB Hmmmm… Premier - Country is down. Take a job at Optus - Biggest breach in Australian History. I wonder who/what the common denominator is?? Also. Tell your mate Andrew Constance that he lost the speed traps he set.
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Pamela Spence
(@starppael) reported
@JaneCaro My ticket number was 800 + Remember thinking if Optus doesn’t get me Covid will! Apart from that the staff were very efficient but were also at risk . This is a Govt service and it needed to be better managed regarding PH risk . Wrong on every level . 😷
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Scott
(@scottjla) reported
If Optus were EU based, I very much doubt they'd survive as a company due to the fines alone, let alone the bad press this should really be getting.
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𝕂𝕖𝕧𝕚𝕟 𝕂𝕝𝕖𝕙𝕣🕺 🏳️🌈
(@kevinklehr) reported
@AnitaHeiss @Optus Yikes. A friend of mine had his identity stolen by people who applied for new credit cards. Fortunately he has a really bad credit rating so they didn't get far with their applications.
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caroline
(@carolinerannard) reported
this optus thing has really screwed me at work (i am not an optus customer but i am its biggest victim)
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Espresso95
(@nimoraki95) reported
@Optus I have already checked it through your site and they have been assessing the device since early last week! Not sure why it takes so long to assess the device, not even fix it
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Dan The Man
(@_Dans_World) reported
@_benny4 Poor Optus. I know a few people who have left them, except my partner… 🙄 #ToHardBasket lol
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Gaurav Mehra
(@Gauravmehra) reported
@Optus Please don’t order with Optus, have been waiting for over 20 working days now and no updates for iPhone 14 pro.Every time I contact they say it’s at warehouse for packing.Poor form Optus poor form. I regret ordering from you guys, should have just walked in to an Apple Store.
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kathleen mcgovern
(@kathymagoo) reported
@PatriciaLongw10 Just read about Optus as I had never heard about this! So sorry to read this! Hope it gets sorted out soon!
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Cac
(@catherrrinex) reported
Optus Sport all I have to say is **** yourselves