Optus Outage in Gold Coast, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 Problems detected at Optus

Optus problems in the last 24 hours in Gold Coast, State of Queensland

Optus Outage Chart in Gold Coast, State of Queensland

October 15: Problems at Optus

Optus is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(63.88%)
Phone
(16.70%)
Wi-fi
(10.65%)
Total Blackout
(4.59%)
E-mail
(3.55%)
TV
(.63%)

Optus Outage Map Near Gold Coast, State of Queensland

The most recent outage reports and issues originated from Gold Coast and Upper Mudgeeraba.

Gold Coast Internet
Upper Mudgeeraba Phone
Gold Coast Phone
Gold Coast Phone
Gold Coast Phone
Gold Coast Phone

Optus in Gold Coast, State of Queensland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports Near Gold Coast, State of Queensland

Latest outage, problems and issue reports in Gold Coast and nearby locations:
  • raybisschop Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland

    @Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    @BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra It wasn’t tech services I was taking to It was your costumer service team which makes it even sadder 😞. I have all my phones through @Telstra but I’m sure @Optus would love my business but I’m try to stay loyal.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    @Optus They seemed to fixed that page since then; it be uncertain that chat page be working if website operatable of website failure, also I've got some good ideas that I can feedback later on. access to optus help phone number should be displayed on your chat page too.

  • JanetGoss JG (@JanetGoss) reported from Gold Coast, State of Queensland

    @up_and_away149 @Foxtel @Optus Go to a supervisor. If no luck the ombudsman. Can't charge you for a service you can't use.

  • DeanMilner Dean Milner ?️‍? (@DeanMilner) reported from Gold Coast, State of Queensland

    @Optus Thanks Zachary, I had tried that but the service is so poor that page can’t load properly and even throws up google map errors because of such. I already IM’d Optus earlier with details but no reply.

  • DeanMilner Dean Milner ?️‍? (@DeanMilner) reported from Gold Coast, State of Queensland

    Hey @Optus @optusbusiness your entire network is in freefall here on the Gold Coast? Been bad for days. ADSL as upstream provider also a mess. I pay my bills so would like the service. #optus

  • bradjaybee Zomboi (@bradjaybee) reported from Ernest Junction, State of Queensland

    @beaver_willy @Optus @Astrokerrie Lots of important information missing here, doesn't sound right, the plan wont make any difference to the reception so lease plan or not isn't the issue! What type of phone is it? Have you had a sim replacement? What plan are you on?

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • yaakov_h Yaakov (@yaakov_h) reported

    According to @Optus, @NBN_Australia have a planned outage from 7AM-3PM on a regular work day and religious holiday. In the meantime we have no home internet and thus no landline. (╯°□°)╯︵ ┻━┻

  • deebann_dee DeDe Bannister (@deebann_dee) reported

    @Tegan_Writes Exactly! Telstra is a Joke! Im in North Qld Right near Towers! Constantly receive No Service! Yet these CEO'S can receive Huge Payouts, Sack Workers & Privide No Service. IM GOING WITH OPTUS!

  • killianodris killian (@killianodris) reported

    @StepheenLynch__ @KennysKids It’s on Optus, download pay the 14 dollar subscription and cancel after the match before payment is taken

  • officialdanek Danèk (@officialdanek) reported from Sydney, State of New South Wales

    So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus

  • suspectandy Andy (@suspectandy) reported

    @BNEShrimper I’ve been using the edge browser on my Xbox, but it’s a bit glitchy at times. You’d think they would have an app for Xbox by now, or for my Samsung smart tv. Optus were able to do it no problem.

  • MadelineEliza2 Madeline Drury (@MadelineEliza2) reported

    @black2sugars @Optus I’m dealing with the same issue, reception goes in and out and it’s very frustrating!!!

  • flamingo_a_gogo Carol Darrell (@flamingo_a_gogo) reported

    @Optus They both worked perfectly up until two days ago. My phone only gets adequate reception now when I’m down the road.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported

    @sando88 @nobby15 Wife rung him, we have Been with Optus for over 20 years with no problems.. This is the test

  • tyrannosros thesaurus (@tyrannosros) reported

    @_axllorenzo It was a hella old optus prepaid plan so like u could only connect to 3g HAAHAH. I used to be on a $60 plan when i changed over to vodafone bc thats how much $2 a day costed me anyways but my commitment issue ass wanted a new phone so now its $140 HAHAHAHAHA

  • CrankyAussie Cranky Aussie (@CrankyAussie) reported

    @smh @JennieDuke Yeah, like the Telstra and Optus cable network that was installed in the areas where they could make the most profit, selected streets in selected cities.