Optus Outage Report in Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
City | Problem Type | Report Time |
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Gold Coast | Internet | |
Gold Coast | Phone | |
Gold Coast | Internet | |
Gold Coast | Internet | |
Gold Coast | Phone | |
Gold Coast | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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mummaofarchie
(@katiejaygee) reported
@nineislands Not Optus and even @VodafoneAU fail spectacularly at times. @VodafoneAU when you build that tower I’ll start getting voicemails after 5 years.
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Abstract Equilibrium
(@AbstractEqual) reported
@stephanlivera @Optus Even the US had the self awareness to know that collection is bad and tried to hide it. Australia says, screw it... we'll punish you if you DON'T collect metadata. 😔
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Captain Simian
(@SimianCaptain) reported
@semiosmith @RedJules4 100% correct. There are, it seems to me, culture issues at @Optus that allow bad practices that allow this to occur. A single individual "human error" should matter with good change and security culture in place #OptusDataBreach #databreach We need right to be forgotten laws
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Mark
(@marzephyr12) reported
@saltyskin_ @Optus Really not happy how **** the response is. Literally no communication yesterday and found out about it on the news.
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Art
(@artskeys10) reported
@Optus @RunnerSA18 this breach is bigger than Optus. Australia has a "paper hunger". That need to copy and secure personal documents at will. Instead of relying on staff to sight and declare, based in name and birthday and month, not year. It isn't necessary to hold docs to supply a service.
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I am
(@laurapanic) reported
@dogboy64 @bec7ford I wait to see how it pans out. Customers will be fairly helpless to manage the future risk cause by @Optus very bad management of their risk.
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7RockLists
(@7RockLists) reported
@shanebazzi At THE very least, @Optus could offer their customers a few months free service, or SOMETHING! Not just, 'Oh yeah, your data has been stolen. But we work hard.' 😬
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Heather Saxena
(@saxeplay) reported
@DrKate_Miller @Optus Oh no! Expecting mine anytime. They told me they were have technical issues when I was in contact re an unrelated annoying issue. I wasn't getting verification code to log into my account...1/
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Otts1
(@R_OTTIE) reported
@Optus @Sidonie89 Why should we contact you, you should contact us as a customer to inform us if we have been breached or not.
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therese
(@thereseycakes) reported
@Optus @RunnerSA18 I haven’t been with you as a carrier for 4 years as your service was 💩and now my security Is still compromised ? Resign now and make sure you contact individuals if they have had their private data infiltrated. Useless as always and as ever !