Optus Outage in Gold Coast, State of Queensland

“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

**** is wrong with optus ko ******* service smh

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Having a good 4G 4 level optus signal nerang today this morning 9am

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

@Optus @IstaDriven Is anyone going to answer those of us who need help on the messaging service been waiting 30 minutes with absolutely no response at all .

@Optus I’ve been waiting 25 ******* minutes for help on your stupid app no one has responded can’t call customer care as it says they a closed I need to get my pre paid dongle working before I leave for the work Tomorrow Its now after 10:30pm can someone please help me .

@Optus No mine is ongoing. Basically the network is 1-bar, sometimes no bar, in my living room. It would be great if @Optus could strengthen the network near my place!

@optus is there anyone doing support tonite on the messaging app?

Optus now send videos in their email to help you understand your bill #sloptus

@CostelloMikeJ @Optus I have the same in Thornbury, on @Optus network. Call drop constantly in my lounge room.

Had zero phone reception all week, in Maidstone. Hard to work from home and receive zero notifications of missed calls. Yeah wifi calls fine for outgoing, but incoming? @Optus said it would be sorted by now. Still isn’t. 10km from Melb CBD and a week with zero cover. Garbage.

@Optus really battling with the network outages in Newtown. Why is it taking so long and is so consistent throughout day and night?

@Optus It is currently resolved. Chrome returns a DNS_PROBE_FINISHED_NXDOMAIN error on numerous website. Cmdline resolution also fails. Enabling a VPN (& thus a different DNS path) overcomes the problem. This happens 2 or 3 times a week.

@Optus appalling service from Optus. 4 days without service. Complained and told due to Covid! Too many people working from home. Service crashed 0400 on Monday. Still no service. No Covid here. Rural area no workers at home. Appalling.