Optus Outage Report in Gold Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
The latest reports from users having issues in Gold Coast come from postal codes 4215.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Optus
Optus is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (36%)
-
Phone (30%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Internet | |
| Gold Coast |
Phone | |
| Tamborine Mountain |
Phone | |
| Gold Coast |
Phone | |
| Tamborine Mountain |
Phone | |
| Gold Coast |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
-
Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
-
yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
-
Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
-
Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
-
David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
-
West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
-
Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
-
missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
-
@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
-
Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
-
Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
-
Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
-
Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
-
Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
-
Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
-
Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
-
Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
-
Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
-
cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
-
Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
thurbs62
(@thurbs62) reported
@OptusSport @optus So the saga continues. Lodged a complaint about changing my contract terms. Finally got hold of someone overseas to be told "everyone is busy sorry" I'm disengaging and will just move suppliers (phones already gone) They make you a bad person. Life's too short
-
Dave
(@Dave_Matteo) reported
@Chrisquirk Ah damn, most of the scam calls get are 0419, I think Optus autoblock a bunch though
-
Grant Elliott💧💉💉💉
(@Vanroon) reported
@Magpie1954nBird Change provider. I had no end of issues when a Telstra customer twenty years ago. Got onto another (Optus iirc) to provide phone, fax and internet. After a certain number of breakdowns through them, Telstra as lessor became subject to penalties. Win, win.
-
FedUpFem 💜🤍💚 💉 🟥
(@up_fem) reported
@Optus @good360au NBN Services , Fetch and phone services down yet again in 3194
-
Wayne Shapiro
(@Corporate_Wayne) reported
Hey @Optus , any update on the outage of NBN in Gordon, NSW? The 'Reduced Service' notification on your website has been there since early this morning. Thanks
-
Creatrix Tiara
(@creatrixtiara) reported
- wifi bandwidth entirely taken up by massive Genshin update - decide to play My Time at Sandrock offline - Steam freaks out about not syncing cloud saves & can't find local saves anywhere - sees that Optus has a 24 hour unlimited data pass - try to buy said pass, constant errors
-
RickMindgone
(@mindgone_rick) reported
@JudyHinchcliffe @davidbewart They handed down a verdict and punishment .... Guilty of fraud and life in Optus
-
greentshirtpink
(@greentshirtpink) reported
@smh_ch @adventure_ali_ I'm on Optus. Just did a half lap and did have some coverage issues but my partner has telstra.
-
₿igFarmer
(@broosey2) reported
@RoadknightThe Straight to the TIO with that. I just kicked Optus’s arse via the TIO. They should start throwing free stuff at you once you raise a complaint - which doesn’t help your speed problem obviously, but it’s something.
-
tiwi 💗
(@tharewey_) reported
@Optus Why is my mobile service not working? i’ve paid it all off