Optus Outage Report in Gold Coast, State of Queensland
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The latest reports from users having issues in Gold Coast come from postal codes 4220, 4215 and 4211.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet
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Phone
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E-mail
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Wi-fi
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Total Blackout
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TV
Live Outage Map Near Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Optus Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:-
Troy Hunt (@troyhunt) reported from Gold Coast, State of Queensland
A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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missiapa (@missiapa) reported from Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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cynthia dammerer (@madamcyn) reported from Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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@magpies59 (@magpies59) reported from Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Oji (@Oji10858621) reported from Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Dwight Walker (@dwightwalker) reported from Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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West Coast Eagles (@WestCoastEagles) reported from Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Matt Webber (@MattWebberWrite) reported from Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Ray Bisschop (@raybisschop) reported from Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:-
Grumpy (@harangue) reported
Yep and a half hours since contacting @Optus . Talking to person number 3. Still no resolution in sight.
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Grumpy (@harangue) reported
Over an hour since contacting @Optus . Still no closer to the resolution than I was an hour ago. Pathetic.
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David Warwick-Smith (@drwarwicksmith) reported
Instead of @Optus letting all their overseas roaming customers waste time each day - why not come clean and let them all know that the new automated roaming system isn’t working. Every Optus customer in our party is being separately blamed for a global fault. #OptusFail
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DK (@DkRanay) reported
Bloody hell @Optus … WHY are you so damn difficult to deal with
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TandemTrainRider (@djf0001) reported
I just cannot quite believe how incompetent @Optus customer service is. If they put half as much effort they put into fobbing people off to actually accepting my money ... #FFS
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Jim Campbell (@JustJimWillDo) reported
Hey, has anyone in Australia (further info: Optus network, Google Pixel 6a phone) got the Android 14 update yet?
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Lewis Gracie (@lewisgracie88) reported
Disappointed with @Telstra customer service. Told to make an appointment to buy a phone despite it being in stock. Another store couldn't serve me until the next day. Went to @Optus and though they didn't have stock, they were more than willing to help. Ended up buying on @Amazon
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@Milbs (@milbs) reported
No surprise that @Optus “new” $5 roaming doesn’t work. Says it’s inactive and there’s no way of activating it….. and of course nobody available to help. #stillfailing
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Andrew Baker (@andybaker85) reported
Hey @Optus, if you’re trying to rehabilitate your image after all the bullshit from the past 12 months, you’re not doing a very good job. Suggest you might want to get your business consultants to drop their terrible attitudes when discussing new contracts.
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Mavis D (@fairy196213483) reported
Today’s @Optus roaming update. App still not working and no coverage. Please fix your app optus, I’m begging you, for people who already have roaming set up, but need to re-buy every 24 hrs. Pllleeaasseeeee