Optus Outage in Gold Coast, State of Queensland

@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

**** is wrong with optus ko ******* service smh

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Having a good 4G 4 level optus signal nerang today this morning 9am

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

@Telstra It wasn’t tech services I was taking to It was your costumer service team which makes it even sadder 😞. I have all my phones through @Telstra but I’m sure @Optus would love my business but I’m try to stay loyal.

@Optus They seemed to fixed that page since then; it be uncertain that chat page be working if website operatable of website failure, also I've got some good ideas that I can feedback later on. access to optus help phone number should be displayed on your chat page too.

@up_and_away149 @Foxtel @Optus Go to a supervisor. If no luck the ombudsman. Can't charge you for a service you can't use.

@Optus Thanks Zachary, I had tried that but the service is so poor that page can’t load properly and even throws up google map errors because of such. I already IM’d Optus earlier with details but no reply.

Hey @Optus @optusbusiness your entire network is in freefall here on the Gold Coast? Been bad for days. ADSL as upstream provider also a mess. I pay my bills so would like the service. #optus

@beaver_willy @Optus @Astrokerrie Lots of important information missing here, doesn't sound right, the plan wont make any difference to the reception so lease plan or not isn't the issue! What type of phone is it? Have you had a sim replacement? What plan are you on?

According to @Optus, @NBN_Australia have a planned outage from 7AM-3PM on a regular work day and religious holiday. In the meantime we have no home internet and thus no landline. (╯°□°）╯︵ ┻━┻

@Tegan_Writes Exactly! Telstra is a Joke! Im in North Qld Right near Towers! Constantly receive No Service! Yet these CEO'S can receive Huge Payouts, Sack Workers & Privide No Service. IM GOING WITH OPTUS!

@StepheenLynch__ @KennysKids It’s on Optus, download pay the 14 dollar subscription and cancel after the match before payment is taken

So I don’t know whose at fault, but my data is on but works like 5% of the time. Even turn my phone off for a bit and back on won’t help! @Apple @Optus

@BNEShrimper I’ve been using the edge browser on my Xbox, but it’s a bit glitchy at times. You’d think they would have an app for Xbox by now, or for my Samsung smart tv. Optus were able to do it no problem.

@black2sugars @Optus I’m dealing with the same issue, reception goes in and out and it’s very frustrating!!!

@Optus They both worked perfectly up until two days ago. My phone only gets adequate reception now when I’m down the road.

@sando88 @nobby15 Wife rung him, we have Been with Optus for over 20 years with no problems.. This is the test

@_axllorenzo It was a hella old optus prepaid plan so like u could only connect to 3g HAAHAH. I used to be on a $60 plan when i changed over to vodafone bc thats how much $2 a day costed me anyways but my commitment issue ass wanted a new phone so now its $140 HAHAHAHAHA

@smh @JennieDuke Yeah, like the Telstra and Optus cable network that was installed in the areas where they could make the most profit, selected streets in selected cities.