Optus Outage Report in Gold Coast, State of Queensland
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The latest reports from users having issues in Gold Coast come from postal codes 4209.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Gold Coast, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (49%)
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Phone (29%)
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Wi-fi (12%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast |
Phone | |
| Gold Coast |
Phone | |
| Tamborine Mountain |
Total Blackout | |
| Gold Coast |
Internet | |
| Gold Coast |
Phone | |
| Gold Coast |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Gold Coast, State of Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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West Coast Eagles
(@WestCoastEagles) reported
from
Gold Coast, State of Queensland
“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Michael Fitzgerald
(@realfitzy1971) reported
from
Gold Coast, State of Queensland
@Optus Don’t do it, it’s rubbish and the service is appalling.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Ray Bisschop
(@raybisschop) reported
from
Gold Coast, State of Queensland
@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Jake Adam
(@JakeyXVI) reported
from
Gold Coast, State of Queensland
My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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@magpies59
(@magpies59) reported
from
Gold Coast, State of Queensland
Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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cynthia dammerer
(@madamcyn) reported
from
Gold Coast, State of Queensland
Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Having a good 4G 4 level optus signal nerang today this morning 9am
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Dwight Walker
(@dwightwalker) reported
from
Tamborine Mountain, State of Queensland
Found #wifi at Mount Tamborine Convention as #Optus #4G is dreadful and poor
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Matt Webber
(@MattWebberWrite) reported
from
Gold Coast, State of Queensland
@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Oji
(@Oji10858621) reported
from
Gold Coast, State of Queensland
@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!
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Aj 🌙🌏✨🧬 🌤
(@andiijk) reported
from
Gold Coast, State of Queensland
@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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missiapa
(@missiapa) reported
from
Gold Coast, State of Queensland
@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Germ
(@dimebagshreds) reported
@LisaNEdwards @Optus If I get my CBA 2fa through the CommBank app, which is linked to the phone specifically not the sim is this an issue?
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Steve Brennan 🐘🐳
(@sjb_one) reported
@Qldaah @MsRonnyB I’m over these telcos. Optus has my business but the service us crap. Telstra has a better network but charge like wounded bulls. Have decided to pre-paid..
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BugKilla
(@BugKilla3) reported
@Optus @RunnerSA18 Obscene prices, woefully poor service and now careless with people's personal information. @Optus You have clearly demonstrated why telecommunications must be nationalised.
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AusPolMate Researched threads, tweets & videos
(@AusPolMate) reported
@just_brash @tezzr44 @Optus I am not an Optus customer, I have not seen anyone post their communications from Optus
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Matinée Session 🇺🇦🇮🇪☘️🌈
(@Its_simple_73) reported
@Optus @RunnerSA18 You have an obligation to your customers. Inform them immediately. Your delay is causing anxiety amongst your customer base. Get it together!
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Josh Dowton
(@JDowton) reported
It's actually hard to tell if hackers have taken over the Optus help messaging service or it's just the regular Optus help messaging service
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Roh 🇦🇺 🇺🇸 🇮🇩 📡 💻 ☠
(@realrohbags) reported
Someone needs to ask #Optus exactly when this cyberattack took place. Because hackers/scammers from Basque were already in possession of this stolen customer data as early as the 25th August. 4 weeks ago. How long has customer data been compromised for, @Optus?
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Irina Asanova
(@IrinaAsanova1) reported
@OAICgov Oh, I get it! Optus is asleep on the job and they want to sub-contract out security of the customers data to the customer? And continue to charge them for doing their job for them and pick up the mess? I kinda expected better governance than this! But that’s me!😡
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Vanity streets
(@wellingtonmav11) reported
It’s a sticky one for Optus cause sending notifications won’t help, too many people are already compromised and no one knows what’s real or not #Optushack
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Dr Buzzo
(@BuzzoDr) reported
@Optus @RunnerSA18 So glad I left this inept company, their service is the same across the board. Woeful.