Optus

Optus Outage Report in Tamborine Mountain, Scenic Rim, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Tamborine Mountain, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tamborine Mountain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Tamborine Mountain, Scenic Rim, State of Queensland 12/26/2024 13:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Tamborine Mountain, Scenic Rim, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Total Blackout
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane E-mail
AustraliaBrisbane Total Blackout
AustraliaBrisbane Total Blackout

Community Discussion

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Optus Issues Reports Near Tamborine Mountain, State of Queensland

Latest outage, problems and issue reports in Tamborine Mountain and nearby locations:

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • hillyshoist Hilly73 (@hillyshoist) reported from Brisbane, State of Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • JakeyXVI Jake Adam (@JakeyXVI) reported from Gold Coast, State of Queensland

    My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • rejsbasnet yas boo (@rejsbasnet) reported from Gold Coast, State of Queensland

    **** is wrong with optus ko ******* service smh

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • samf_66 Sam (@samf_66) reported from Brisbane, State of Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

  • LeithEriksonABF Leith (@LeithEriksonABF) reported from Gold Coast, State of Queensland

    @Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FunSizeJaney FunSizeJaney (@FunSizeJaney) reported

    I’m not an @Optus customer, but need to go to @TMRQld, are the queues still hours long? #Brisbane #QueenslandTransport #Optus

  • hardenuppete Glen Schaefer (@hardenuppete) reported

    I used the Optus app to contact support and they told me my mobile router is not a supported device. I checked with the manufacturer who said it was. They also said the Optus advice was incorrect. They have thousands of Optus customers using the same mobile router in Australia.

  • billiejoe87 Paul M 🦘 (@billiejoe87) reported

    @Optus I have DM'd you. Honestly not holding out any hope with the way I've been treated. In fact, looking to press send on my experience to a number of journalists on here, as I've been treated absolutely appallingly by your customer service.

  • hardenuppete Glen Schaefer (@hardenuppete) reported

    @Optus It's the oldest call Telecoms call centre trick in the book, to blame the customer premise equipment instead of investigating and acknowledging service issues. It's compounded when Optus refuse to provide and Australian based call centre for customer support. #Optus

  • carolcarcos Carol Connolly (@carolcarcos) reported

    @ServiceNSW Optus have been really bad at communicating who & what has been compromised. Ironic as a communication provider. I had over 2 weeks 3 different texts which added extra info. NSW Service was very helpful & cancelled my licence & issued new one.

  • glendasutardy Stellaimber (@glendasutardy) reported

    Anyone in Melbourne havie trouble with Optus internet connections last night? It was more off than on all night.

  • paulipaulyk Paul K (@paulipaulyk) reported

    @Optus Sounds like I need Optus to activate it on the network before I set it up on my phone. Is this something you guys can sort out or do I need to call a team?

  • kim1_kw kim willis (@kim1_kw) reported

    @LuanaGoriss Maybe if the hackers start targetting the govt they might take more notice. I'm in a nightmare over optus.....today TMR online services was down. My Gov never sends messages like that....what a mess!!

  • ChloefromC Chloe from Clovelly--Grouchy Marxist (@ChloefromC) reported

    @JonesHowdareyou Hello Jenny We will never be told Mind you, Liz Truss visited, then she died Like Gladys went to Optus...........

  • Rosies_Day Rosie Day's 😈😸😷 (@Rosies_Day) reported

    Hey @Optus Not that one person will reply. Because I won't give my credit card number to pick a new phone. Im told you must come into the store to get a new phone then. Is discrimination All because I won't give my bank details. Disgusting. Two years ago, not problem, now it is