Optus Outage Report in Tamborine Mountain, Scenic Rim, State of Queensland
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The latest reports from users having issues in Tamborine Mountain come from postal codes 4270.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Tamborine Mountain, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tamborine Mountain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Tamborine Mountain, Scenic Rim, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane, Gold Coast and Tamborine Mountain.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Gold Coast |
Phone | |
| Tamborine Mountain |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Tamborine Mountain, State of Queensland
Latest outage, problems and issue reports in Tamborine Mountain and nearby locations:
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@TWBredy @martinalexsmith ...... OPTUS so slow
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@martinalexsmith @TWBredy Jealous，locked in for another 6 month with this optus ADSL service...
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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brandon
(@brandonlung_) reported
from
Brisbane, State of Queensland
@lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
@Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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yas boo
(@rejsbasnet) reported
from
Gold Coast, State of Queensland
**** is wrong with optus ko ******* service smh
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Leith
(@LeithEriksonABF) reported
from
Gold Coast, State of Queensland
@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
Is it just me or is Optus WiFi really slow this week?
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「k」
(@tsumgumi) reported
@Optus postcode 2165. I’m experiencing frequent drop outs. Tried trouble shooting methods and have checked for disruptions in my area. Any reason behind the dropouts/slow connections?
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dante's inferno
(@luciejones78) reported
@Optus Phone has either one or two bars - permanently. So it’s really really slow.doesn’t happen when I go other side of town- my phone works fine elsewhere .slow or non existent internet on my phone and in my wifi modem the 4G Huawei one - it’s been like this for about 2 months
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Ken Sekiya
(@ki_sekiya) reported
@Optus Now expecting a callback from the ‘Escalation team’ tomorrow. But not left with a great impression of the initial customer service.
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abhishek bhardwaj
(@abhishek_bhard1) reported
@MeraMmanikya @Optus I had the similar issue with @optus so ended up changing the provider. Still paid the penalty charges for the sim only plan but at least they waived half of it. Hope it gets sorted for you.
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dante's inferno
(@luciejones78) reported
@Optus posted on a Facebook group about how bad optus is and someone who lives near by at Bardon said that a optus worker told them that they could cancel their optus plans at any time with no fees or charges as they know that optus coverage in this side of town is so terrible
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danica♡
(@DanniSafina) reported
I’ve been w Optus help desk since 5….
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Meredith Jones
(@meredith3129) reported
@Optus Everything always appears fine, as usual. And when you take a closer look. Your response is, there are no reported outages. And, then you say, reset your network settings and your phone, can I have a new/different resolution, such as a refund for my bill or better coverage?
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William Newman-Graves
(@billygraveslfc) reported
@Optus any chance that I can get onshore support about reversing a payment that I was told via your offshore support (sic) it wouldn't be coming out of my bank? Absolute shambles of a Telecom service.
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「k」
(@tsumgumi) reported
@Optus Home internet service. I’ve check the site and it says that there’s no interruptions in the area