Optus Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3001 and 3000.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (33%)
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Wi-fi (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Colin R Buckley
(@Colinbucks12) reported
from
Melbourne, State of Victoria
@macsween_prue @Qantas @AlboMP Optus have been on the campaign for ‘Yes’ for many years. Let’s hope you are with any other tele service provider. Will keep you in the loop about other orgs. who flagrantly promote the ‘yes’ case for the referendum.
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HelloSammyG
(@HelloSammyG) reported
from
Melbourne, State of Victoria
@charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?
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𝑵𝒊𝒂 💜 Art Commissions are OPEN
(@NiaDrakaine) reported
from
Melbourne, State of Victoria
Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.
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Tony
(@bonitoclub) reported
from
Melbourne, State of Victoria
@Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.
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Richie_Night Owl
(@richardmelb05) reported
from
Melbourne, State of Victoria
In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.
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Julie-Anne Adams
(@Bunba) reported
from
Melbourne, State of Victoria
@Optus finally after 3hrs of trying to fix my account problem only be told to go to an Optus Shop. Optus Forest Hills have partially helped solve my problem! Thank you Forest Hills Vic
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آلاء باخميس | Alaa Bakhamees
(@AlaaBakhamees) reported
from
Melbourne, State of Victoria
I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!
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*Cindy N* 🤔✨
(@cindyn) reported
from
Melbourne, State of Victoria
Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…
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Andrew Laird
(@andrewwlaird) reported
from
Melbourne, State of Victoria
Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
from
Melbourne, State of Victoria
@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Vamsi Mithun
(@VamsiMithun) reported
from
Melbourne, State of Victoria
@Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne
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Driver_x_oz
(@driver_x_oz) reported
from
Melbourne, State of Victoria
Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again
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Julie-Anne Adams
(@Bunba) reported
from
Melbourne, State of Victoria
@Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines
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*Cindy N* 🤔✨4️⃣🦠💉
(@cindyn) reported
from
Melbourne, State of Victoria
Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.
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Justin Jones
(@justinjonesblog) reported
from
Melbourne, State of Victoria
@BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.
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🏳️🌈 The Verjuice Goddess 🏳️🌈
(@PoopsieD72) reported
from
Melbourne, State of Victoria
@RodBeisel @Optus Optus. Customer. Service. #oxymoronic
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Nathan Larkin
(@nlarkin_photo) reported
from
Melbourne, State of Victoria
Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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Nathan Larkin
(@nlarkin_photo) reported
from
Melbourne, State of Victoria
@Optus Been the worst service all day with continual drop outs.
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Melbourne, State of Victoria
Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Subutai Scipio
(@ScipioSubutai) reported
@optus_help @foxgobrr @Optus I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
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Subutai Scipio
(@ScipioSubutai) reported
@optus_help @RichardLVaughan @Optus I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
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Subutai Scipio
(@ScipioSubutai) reported
@optus_help @JamieDoer I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
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Subutai Scipio
(@ScipioSubutai) reported
@optus_help I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
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/. Gwynne
(@gwynne007) reported
@alfi589 @gavin_laing Why? Presuming there’s an element of customer transfer from Optus baked into the deal (promo offers etc) they’ll do it easily. Not to mention the far more attractive proposition of one-stop shop for EPL and UCL. If they add 500k customers that’s $210m in annual revenue.
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Adam Strong
(@1320_Race_Fan) reported
@TicsVitsJacThic Worst we had was one of my wives super funds (had 2 not rolled over yet) wanted the original marriage certificate sent to them in the post, wouldn't accept a certified copy where pretty much everyone else did and should...ridiculous. Hope Optus is your last difficult one...
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V ✨
(@TicsVitsJacThic) reported
consider my shock when ******* Optus of all places are making changing my name on my account so ******* painful. Service NSW? Breezy. ATO? Effortless. AEC? Not a worry. But Optus? They need your certificate, physical ID for both names, a vile of blood and my first born
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Opinions
(@InMy0p1n10n) reported
Dolphins vs Knights in Perth drew a crowd of 10,000. Small in Rugby League terms, but this is after a double header at Optus and a sold out State of Origin match. Maybe there is more support for NRL in WA than we think… #NRL #nrldolphinsknights
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MjstcArt
(@luis8777) reported
**** you #optus I'm getting rid of you
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Jean-Paul Bartolomei
(@ultimablackmage) reported
@GuyFawkesRetro I remember Cartoon Network on Optus Vision back in the mid to late 90s. So many Hanna Barbera classics played on there. The Cartoon Network originals were fine, but I enjoyed the Flintstones, Jetsons & Tom & Jerry more.