Optus

Optus Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3152, 3141, 3149, 3066, 3130, 3040 and 3163.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Melbourne, State of Victoria 02/14/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus As usual this service was a waste of my time!

  • amymccann Amy McCann (@amymccann) reported from Melbourne, State of Victoria

    @Optus any update on the Melbourne internet outage??? Been going in and out all afternoon. And yes, have restarted/rebooted modem….

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    Three spam calls in the last hour from a mobile number with a 0415 prefix. @Optus what can you do to help stop this? 📲

  • edjpedjp Edwin Pascoe (@edjpedjp) reported from Melbourne, State of Victoria

    Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    @Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?

  • Suzeme Suzeme 🕯 (@Suzeme) reported from Melbourne, State of Victoria

    @suzannelolsenau @Optus Having @Optus wifi issues in Ringwood, daughter 7kms away having same problem.

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus yep the #nbn here in Noble Park Nth is still not working..

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months

  • LukeDennehy Luke Dennehy (@LukeDennehy) reported from Melbourne, State of Victoria

    Anyone having issues with Optus? Some numbers strangely disconnected

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩

  • lawrence_rob Lawrence Robertson (@lawrence_rob) reported from Melbourne, State of Victoria

    So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • MTmelbourne Mark Taylor (@MTmelbourne) reported from Melbourne, State of Victoria

    Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Can someone provide me service with my 1800 issue this is my 6th attempt!

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Just need to fix this “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.”

  • lhjh70 Luke Herring (@lhjh70) reported from Melbourne, State of Victoria

    @Optus any broadband issues in Eltham 3095? Your Check Network Status site is not working either

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus How can I have reference numbers if the chat never responded ?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SixDieter Dieter (@SixDieter) reported

    @GladysB You are a good reason to never join Optus. I’ll stay with Telstra.

  • ResentmentList The Resentment List (@ResentmentList) reported

    @Transperth what's the point of offering special services to optus stadium if you're going to cancel them all the time? #rinkydink @BasilZempilas

  • grindsmygears72 What Grinds my Gears (@grindsmygears72) reported

    Optus. Rang for help, got the sales pitch. Worst. Carrier. Ever. #optus

  • pamelaruth27 Pamela Dempster (@pamelaruth27) reported

    @Optus you are sending us crazy with your complicated nonsense!!!! Send a technician out to fix our problems!!!! On the phone for hours getting nowhere!!!!! It’s utter insanity!!!!!!!! Worst telco in the world!!!!!

  • beatle641 beatle64 (@beatle641) reported

    @cleary_mitch @7NewsMelbourne @7AFL Optus Oval Perth was a disgrace last week - caused some damage I think

  • ActuallySpoopy Spoopy💫🖤 (@ActuallySpoopy) reported

    Bruhhh the optus app is down

  • LunaNoire Frances Billinghurst (Author) (@LunaNoire) reported

    Has anyone else received an invasive spam text from @latitudepay? I’ve never signed up let alone heard from them but somehow they’ve got my mobile number. @Optus aren’t you supposed to be blocking this spam?

  • shanon_p Shan (@shanon_p) reported

    @Optus Mate. Already tried. You folks didn’t wanna help. TIO will make you.

  • MDEA1981 Michael D (@MDEA1981) reported

    Of course it's pissing down now as I'm leaving Optus. Just the cherry on top. Well, we can kiss Friday night footy goodbye after that performance.

  • SixDieter Dieter (@SixDieter) reported

    @GladysB Good reason never to join Optus