Optus Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3056, 3121, 3053, 3182, 3181, 3070 and 3033.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
@playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible
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AJG
(@Aaron_Geary) reported
from
Melbourne, State of Victoria
@eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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Thomas Bailey
(@mr_thomas_bee) reported
from
Melbourne, State of Victoria
.@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.
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Bron Flutterby
(@BFlutterby) reported
from
Melbourne, State of Victoria
@Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'
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Shamila Gopalan
(@Shami2512) reported
from
Melbourne, State of Victoria
@Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!
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Tina Savidis
(@tina_sav) reported
from
Melbourne, State of Victoria
The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌
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Brian
(@kenyathes) reported
from
Melbourne, State of Victoria
@TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not
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cbzrifle
(@cbzrifleCSGO) reported
from
Melbourne, State of Victoria
@iyencs @Optus help the man fools
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.
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Bella 🎡
(@itsabelslife) reported
from
Melbourne, State of Victoria
Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!
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Kelly Sargison
(@kelly_sargison) reported
from
Melbourne, State of Victoria
@Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯
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Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards. Family dependent on me having a l/line as on emergency alarm. ❌❌
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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R o s s M.
(@MussRosso) reported
@toneharper @VinceRugari Very sound additions there Tony. So many of ushave jumped off the A-Liga wagon feeling disenchanted & defeated. Optus & Stan are now getting our $$$ for our football fix. So much needs fixing to get people like us back but there is no confidence this will happen any time soon.
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Nathan Rodger
(@nathanrodger) reported
@Optus hey team, is 4g service down in 2130?
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Commander In Chief
(@iamshaunbailey) reported
Oh @Optus your customer service is still the bane of my existence
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Brad Pragnell
(@BradPragnell) reported
@Optus hi NBN out at our place in Forest Lodge - is there a more general problem in area due to rain?
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Brad Pragnell
(@BradPragnell) reported
@Optus checked website with my address and said "Reduced Service"
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Nsuf
(@rinseenrepeat) reported
@Optus Are they doing works or are there network issues I'm confused?
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Byron Bateson 🇦🇺
(@byzbateson) reported
@Jen2310 Don’t waste ya time coming here, Optus is the biggest **** stain of a stadium there is anyway. So really not missing much. Junction Oval has more soul at 3 am.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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Kris Robinson
(@kris_robinson) reported
@LesStonehouse @Optus Best of luck mate. Their support is amongst the worst I've ever experienced. They will flat out lie to you to get you off the phone/chat. Told me recently there were no issues in the area but Tech admitted the exchange had literally been hit by lighting and fried routers.
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Barry Matthews
(@BarryMa06168197) reported
@JustSaying8888 Sorry, but my understanding is Vodafone use Optus. You'll have identical coverage, and it's poor. But if you score a better deal, then go for it.