Optus Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3130, 3066, 3149, 3056, 3121, 3053 and 3182.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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💧🔥 🌏
(@wewatchu2) reported
from
Melbourne, State of Victoria
@indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM
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Big Cat
(@MWJ1975) reported
from
Melbourne, State of Victoria
@reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@Optus what do you have to do to get your home phone fixed, been trying for days, technician supposed to be here today between 8am and midday never showed, can’t contact anyone.
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Jules STAY THE FARK AT HOME Hughan 🚀
(@juleshughan) reported
from
Melbourne, State of Victoria
Trying to opt out of @AppleMusic on @Optus. Help?
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Chris Kovas
(@Kovas10) reported
from
Melbourne, State of Victoria
@OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!
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Napi's Mum
(@songstargame) reported
from
Melbourne, State of Victoria
Seriously. Being an @Optus customer has been so so so terrible.
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Nick
(@nick_komo) reported
from
Melbourne, State of Victoria
@Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional
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Rita Zonius SCMP
(@RitaZonius) reported
from
Melbourne, State of Victoria
@Victor_Li94 @Optus I’ve experienced an intermittent Optus internet outage all weekend. I’m in 3040. After troubleshooting everything yesterday I was advised this morning it’s an outage in my area. I’d really like to know if it will be fixed today. Distance learning and work needs to go on tomorrow.
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
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DANIELA ❌⭕❌⭕
(@HotVogue) reported
from
Melbourne, State of Victoria
@Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!
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Indran Muthiah
(@MuthiahIndran) reported
from
Melbourne, State of Victoria
Melbourne calling. Internet outage. Optus in charge. Thanks
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DANIELA ❌⭕❌⭕
(@HotVogue) reported
from
Melbourne, State of Victoria
@maxii30 It sucks, what I hate is that they don't let us know in advance, the guy I spoke to told me to go to the optus store and buy an internet dongle until it's fixed!! I said no way!
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Daniel Cooper
(@DCooperGolf) reported
from
Melbourne, State of Victoria
@OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email
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PennyK
(@PKpies) reported
from
Melbourne, State of Victoria
@Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down
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Ella Lee
(@elee_bella) reported
from
Melbourne, State of Victoria
I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.
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Jodes
(@whoozqueen) reported
from
Melbourne, State of Victoria
Urgh ever since my phone switched from the #Virginmobile Australia network to the @Optus network it has had dreadful connection problems. Is it just me or anyone else having issues? Making me rethink staying with #Optus.
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~A~
(@Melburnian) reported
from
Melbourne, State of Victoria
Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus Is there an outage in Reservoir 3073? My home internet is down and the troubleshooting methods haven't worked. It has been down for an hour.
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JoeAvo
(@JoeAvo) reported
from
Melbourne, State of Victoria
@Optus my cable internet is down in 3021 Vic. Please Help!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Clare 'Mack' McCallum
(@ClareLittleInn) reported
@carmelmccallum I am… first and foremost for their awful service within the inner city!!! @Optus
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𝕵𝖆𝖒𝖎𝖊𝖊 🌸🌈
(@SookeiAU) reported
@Optus is the most ****** phone company I've ever dealt with! FIX 👏 YOUR 👏 CUSTOMER 👏 SERVICE 👏
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💧IronChefBubbleGum
(@ICBubbleGum) reported
@carmelmccallum Make your life easy and ditch your Optus account, regardless of their odd decision to employ a fallen Premier whose ICAC investigation is still open. Their customer service is appalling. Twice I had to escalate disputes before resolution. Way too unresponsive.
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Julie Vaux
(@yohornsby) reported
So who wlse in #hornsby has no wifi due to a "network update" My mobiles on optus fortunately but my telstra router has green signals but can not connect either laptop mine or brothers or ipad
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KotoniStaggsStan
(@angelgabe6) reported
@aleeb88 @Optus Agreed. I like total control of my finances so that I can manage my family the way that is best for us, really shits me that they are treating me like I have never paid on time.
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KotoniStaggsStan
(@angelgabe6) reported
So I’ve just about paid out my @optus contract, less than $30 owing, any recommendations for a new service provider? There is no way I am committing to direct debit when I have never been late with a payment. You are not taking my ability to manage my finances on my own Optus.
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KotoniStaggsStan
(@angelgabe6) reported
Wow @Optus never late with a bill the whole time I have been with you but I can’t get a new phone unless I agree to direct debit? Why? I have never been late with a payment since I’ve been with you lot, way to make your customers not feel valued not.
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Trev UTID 🔰🇾🇪
(@knaggsy097) reported
@theredevils1878 Optus 1 not bad either
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Peter
(@Peter559838941) reported
@Optus @Optus completely dissatisfied with Optus! I have raised a TIO complaint on 8/2 still not contact from a Case Manager. I have been following up everyday to only receive different information each time.
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Harry Focas
(@harryfocas) reported
@Optus Yea, I contacted in app support on the 4th of February and many times since. They are unable to help. I try to explain that the issue arose due to a change at Optus Sport end. The last advice was that it doesn't work because of my Nvidia Shield, it's been working for 18 months.