Optus

Optus Outage Report in Melbourne, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Melbourne come from postal codes 3000, 3001, 3004, 3006, 3008, 3083, 3003 and 3051.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Melbourne, State of Victoria 03/09/2025 18:10

March 09: Problems at Optus

Optus is having issues since 04:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.

  • Melburnian ~A~ (@Melburnian) reported from Melbourne, State of Victoria

    Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

  • whoozqueen Jodes (@whoozqueen) reported from Melbourne, State of Victoria

    Urgh ever since my phone switched from the #Virginmobile Australia network to the @Optus network it has had dreadful connection problems. Is it just me or anyone else having issues? Making me rethink staying with #Optus.

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue

  • JoeAvo JoeAvo (@JoeAvo) reported from Melbourne, State of Victoria

    @Optus my cable internet is down in 3021 Vic. Please Help!

  • MWJ1975 Big Cat (@MWJ1975) reported from Melbourne, State of Victoria

    @reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor

  • tardis3 tardis3 (@tardis3) reported from Melbourne, State of Victoria

    @TechGuideAU @catch_au Regards of price, I have had terrible reception issues with the Optus network, never again.

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @Optus what do you have to do to get your home phone fixed, been trying for days, technician supposed to be here today between 8am and midday never showed, can’t contact anyone.

  • songstargame Napi's Mum (@songstargame) reported from Melbourne, State of Victoria

    Seriously. Being an @Optus customer has been so so so terrible.

  • MuthiahIndran Indran Muthiah (@MuthiahIndran) reported from Melbourne, State of Victoria

    Melbourne calling. Internet outage. Optus in charge. Thanks

  • KkciWade Khalil (@KkciWade) reported from Melbourne, State of Victoria

    Finally after all this time I received a response from @optus My issue has been resolved and once I send my old phone back I will have this out of my hair... #breathoffreshair

  • samcurrie Sam Currie (@samcurrie) reported from Melbourne, State of Victoria

    @Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus Is there an outage in Reservoir 3073? My home internet is down and the troubleshooting methods haven't worked. It has been down for an hour.

  • drrrrrrc Dave (@drrrrrrc) reported from Melbourne, State of Victoria

    @optus your customer service is nothing short of hopeless. Please contact me directly regarding 155897049A. Yours sincerely, annoyed customer.

  • juleshughan Jules STAY THE FARK AT HOME Hughan 🚀 (@juleshughan) reported from Melbourne, State of Victoria

    Trying to opt out of @AppleMusic on @Optus. Help?

  • mikedoeslife Mike 🧼 (@mikedoeslife) reported from Melbourne, State of Victoria

    Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.

  • Dylaantaylor Dylan Taylor (@Dylaantaylor) reported from Melbourne, State of Victoria

    @onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelTuckerTV Michael Tucker 🇦🇺 (@MichaelTuckerTV) reported

    @Optus you're login setup has got out of whack. Can't check anything past the check account screen. I am in need to review my account which seems to have changed.

  • d_r_bell Jingles (@d_r_bell) reported

    @peterhobbsman @7Cricket Agree Optus, it’s the only good thing to come out of Perth this century so might as well take advantage of it. The rest of the place is a **** hole.

  • debbieschipp Debbie Schipp (@debbieschipp) reported

    @zootv93 @Optus I’d be going to ombudsman (again). These guys are in no hurry to fix any problem. They just want you to DM to get you off public twitter feed.

  • DanJGurr Daniel Gurr (@DanJGurr) reported

    @OptusSport What a garbage post. Slow news day Optus?

  • dunfff Marc Dunphy (@dunfff) reported

    @cotchinsoda @Telstra The only fix was to ditch Telstra. I was out of contract so I went to Optus. They have real people that speak to you!! Got a new modem, and internet and wifi speed has been like South Korea. I’ve heard good testimonials about other providers like Aussie Broadband too.

  • zootv93 Scott (@zootv93) reported

    @Optus 4 days without home internet & customer service cannot tell me why, nor fix it. The first case is marked as “Resolved” (when not) and subsequent promised callbacks never happen. Do I really need to go to the Ombudsman (again) to get someone to deal with this?

  • Rockmelon7 Rockmelon (@Rockmelon7) reported

    Outage in Glenelg SA again? @Optus 1 Bar 4G Signal with no speed.

  • mcg63679777 Al (@mcg63679777) reported

    @tompeacekeeper I have no problem with Telstra in Tumbarumba are you on the Optus payroll

  • _misslexi Lexi | BLM (@_misslexi) reported

    Okay, since I may be in NSW for longer than anticipated, I need to switch phone providers - Vodaphone is CRAP here. Pre-paid, I already have the phone, but who is better Optus or Telstra?

  • ImMorphi Morphi (@ImMorphi) reported

    @Adophus_ Do you still get this with exitlag or wtfast? Only time i got 300+ ping was because bad optus routing, exitlag and wtfast seemed to fix it.