Optus Outage Report in Melbourne, State of Victoria
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3002, 3048, 3065, 3204 and 3008.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (44%)
-
Phone (36%)
-
Wi-fi (8%)
-
Total Blackout (7%)
-
E-mail (5%)
-
TV (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
-
Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.
-
AJG
(@Aaron_Geary) reported
from
Melbourne, State of Victoria
@eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.
-
Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible
-
Thomas Bailey
(@mr_thomas_bee) reported
from
Melbourne, State of Victoria
.@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.
-
Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡
-
Kelly Sargison
(@kelly_sargison) reported
from
Melbourne, State of Victoria
@Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯
-
Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌
-
Bella 🎡
(@itsabelslife) reported
from
Melbourne, State of Victoria
Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!
-
cbzrifle
(@cbzrifleCSGO) reported
from
Melbourne, State of Victoria
@iyencs @Optus help the man fools
-
Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable
-
Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!
-
Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
-
Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.
-
Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.
-
Brian
(@kenyathes) reported
from
Melbourne, State of Victoria
@TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not
-
lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
@playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole
-
RSR
(@spanpom) reported
from
Melbourne, State of Victoria
@Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus
-
Tina Savidis
(@tina_sav) reported
from
Melbourne, State of Victoria
The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth
-
Bron Flutterby
(@BFlutterby) reported
from
Melbourne, State of Victoria
@Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'
-
Shamila Gopalan
(@Shami2512) reported
from
Melbourne, State of Victoria
@Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
DCMK
(@dontcallmekatie) reported
@Optus Oh for crying out loud. I've already DONE THIS. And you keep reversing it. Randomly. Roughly once or twice a year. This is an Optus problem. Not a me problem.
-
Anthony Stavrinos
(@TonyStav) reported
@Optus @TC07580313 My internet's been down since midday. An SMS soon after told me I could get help through the My Optus app, which then couldn't troubleshoot due to a network error! Who designs your systems? I hear Stevie Wonder's available to design your next logo. #automationfail #NotAppyJan
-
Tikkaspecial
(@tikkaspecial) reported
@maxrushden @StanSportFC Premier League on @OptusSport costs nothing as an Optus NBN customer. Stan want an extra $10 on top of $20 I already pay to watch Ronaldo step-over clips?
-
Frosty
(@Frosty_aus) reported
@Optus Hey Optus, seems I was finally connected to someone to ‘help’ overnight, but in the meantime my issue had resolved. However today on 2 occasions I had agents connected that haven’t responded to further requests. You have a systematic customer service issue and I’m porting!
-
Sterg13
(@Sterg_G13) reported
from
Sydney, State of New South Wales
Does Optus Sport streaming look crap for EPL?
-
tony boland
(@tonyboland12) reported
@Telstra I have no ph.service after the 3g was turned off I do with Optus
-
Clayton Bolger
(@claybo76) reported
As a WCE fan, I’ve never dreaded a #WesternDerby, but this upcoming match is worrying. No JK, no NicNat, no Rioli, & a team of Dockers who could make Top 4. Add in a wet, muddy Optus Stadium and we in a heapa trouble. Still got some great players in there though. #AFLFreoEagles
-
⭐️Terry⭐️
(@TC07580313) reported
@Optus hi - outage for 3 hours now in Willoughby- any updates?
-
Nick Ng
(@nicko_316) reported
Optus Stadium looks terrible #aflfreoeagles
-
⭐️Terry⭐️
(@TC07580313) reported
@Optus Hi Gabby, as an optus mobile customer, can I expect a refund of data for the additional use?