Optus Outage in Melbourne, State of Victoria

@Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

@Landoa74 @Optus Such bad timing for the school kids homeschooling.

@Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

@Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑

@DJB3121 Kearns can’t help himself come on Optus

@Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional

@Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down

I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.

@OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!

@indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM

Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email

@OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?

@Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!

@Victor_Li94 @Optus I’ve experienced an intermittent Optus internet outage all weekend. I’m in 3040. After troubleshooting everything yesterday I was advised this morning it’s an outage in my area. I’d really like to know if it will be fixed today. Distance learning and work needs to go on tomorrow.

@maxii30 It sucks, what I hate is that they don't let us know in advance, the guy I spoke to told me to go to the optus store and buy an internet dongle until it's fixed!! I said no way!

@Optus what do you have to do to get your home phone fixed, been trying for days, technician supposed to be here today between 8am and midday never showed, can’t contact anyone.

Melbourne calling. Internet outage. Optus in charge. Thanks

Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.

Urgh ever since my phone switched from the #Virginmobile Australia network to the @Optus network it has had dreadful connection problems. Is it just me or anyone else having issues? Making me rethink staying with #Optus.

@Hannah_sw_aus I was some Facebook updates today from people who had Optus issues....

@Apple So apple doesn't look but does that mean you service provider can't see either? Eg Telstra, Optus Voda etc...

I didnt recieve anyones text messages today until just now!! Theyve all just come through at once. I was wondering why my phone was dead today. Anyone else having issues? I'm with optus

God this is so sus... every time we get a new connection it's great for the first few weeks, then it just "magically" slows down, it's happened three times already =_=" I'm on to you optus.

@Optus. I rang today to cancel my entire account with you which is cable broadband. But I have received a text and an email saying that my fixed telephone service has been canceled. Nothing about the cable internet. Please explain

It’s cheaper for me to cancel my existing 24month iPhone 11 Pro plan and recontract than it is to keep paying the remainder of the contract. Any thoughts @Optus?

How's it going I'm going good It's the same old for metro The regions have been revised and some restrictions lifted But For Melbourne Metro it's all the same Payments reduce next week So Grab an Optus network catch plan on special 120 for a year Then that's done yeah

@Optus are there any known issues with your mobile home internet services ? Im only getting 500kbps down but my upload speed is normal. been happening since 3pm yesterday

@Optus Thank you Vin I think it's ok I got through on the phone eventually. The problem is that I do not have. Formal record now. So just hoping it went though ok

@AaronWright360 @Optus It was really bad here last Friday, and then okay over the weekend. But today it's super bad again, I can't even load simple websites. Makes working from home nearly impossible