Optus Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3001, 3000, 3004, 3053, 3089 and 3051.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (32%)
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Wi-fi (11%)
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E-mail (8%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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jonnyforeigner
(@j_foreigner) reported
from
Melbourne, State of Victoria
Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
@Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.
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Dean Rosario
(@DeanRosario) reported
from
Melbourne, State of Victoria
@ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.
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Geoff Craig
(@geoff_craig) reported
from
Melbourne, State of Victoria
@PaulDavys Optus sucks!
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Yep, @optus 4G Wirelesss down again.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.
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Damian Marley🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
@Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.
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Short Bloke Josh!
(@ShortBlokeJosh) reported
from
Melbourne, State of Victoria
Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...
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Bennie Krevice / Annie Krevice
(@BennieKrevice) reported
from
Melbourne, State of Victoria
@gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall
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Dilip Rao
(@diliprao) reported
from
Melbourne, State of Victoria
@ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.
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ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ
(@_VonFingerbang) reported
from
Melbourne, State of Victoria
@BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.
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Declan JE 📸
(@DeclanJE) reported
from
Melbourne, State of Victoria
@LounaTuna @Optus **** that's shameful for nbn speeds
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger
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Alex Dawson
(@mralexdawson) reported
from
Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Thanks Aron, already escalated, but service is ...... underwhelming.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Billyb
(@Billyb35792393) reported
@Optus so you know want me to sign up to your digital ID service before you can process my order ? No thanks, my data has already been hacked once thanks to you. Look like someone else gets my money this time round.
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Hugo
(@hugobrown) reported
@Optus Well that was let down went for run get back to mortdale and still no network even after the notification, can't even log on optus site to advise them of issue 463556 is still not working, Now its not even on H+ it barely stays on +
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Shane Stapleton
(@shaneanza) reported
Turns out the new case that I had been waiting them to contact me about was closed as a duplicate of the original case. So they were never going to contact me. Now more waiting for the original Optus expert to contact me. Because I have nothing but time.
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Gerg
(@Gergyl) reported
Why does @Optus's DNS still not catalogue some sites? Actually emailed them, over a year ago, to point this out; never saw a reply. (BTW, IPv6 addresses are a pain; just sayin'.)
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Brad Young
(@youngcrewtweet) reported
@Optus Sarah, still no email service! No response from tech, has been escalated yet no help. How can my email service just stop working?
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dave
(@ormond1966) reported
Was told Optus webmail back on by 630 pm cdst but still nothing. Poor form again Optus.
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Tom
(@TomInSZN) reported
Bro **** Optus, I ain't gonna pay $25 a month just to watch Harry Souttar play
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🌸Anna
(@annamgirardi) reported
@enygmap @trevorlong @Optus Same, mine still not working!!
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Leo L
(@liuliang3385) reported
@wade396 @Optus My Optus internet slow as hell, for many days in a row.
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jjj c
(@jjjohncau) reported
So.. The @Optus web says NBN at my place is aok. @NBN_Australia web says "network degradation may impact....please contact yr provider" *sigh #firstworldproblems