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Optus outages and service status in Melbourne, Victoria

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Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Melbourne, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 16, 2:30 PM GMT+10.
  • 77% Internet (77%)
  • 15% Phone (15%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Melbourne come from postal codes 3000 , 3181 , 3123 , 3067 , 3083 , 3053 , 3066 and 3054 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Melbourne, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Melbourne, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 28 seconds ago
Melbourne Internet 2 days ago
Melbourne Internet 2 days ago
Melbourne Internet 2 days ago
Melbourne Internet 3 days ago
Melbourne Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Melbourne, Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • Adam_Goldman
    Adam (@Adam_Goldman) reported from Melbourne, Victoria

    @Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

  • nick_komo
    Niko (@nick_komo) reported from Melbourne, Victoria

    @MrXBob @Matt92644813 @9NewsMelb Hmm i would of thought CEOs on the big bucks had some influence into important decisions. Anyway you are getting a bit too aggressive for a non optus customer. So move on 🙋 #OptusHack

  • Anderson_Neath
    ANDERSON & SONS ©️ (@Anderson_Neath) reported from Melbourne, Victoria

    OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩

  • CooperCodes
    Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, Victoria

    @Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess

  • BradleyWDeacon
    Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Melbourne, Victoria

    Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me

  • DrTejashreeK
    Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, Victoria

    Anybody experiencing issues with @optus network? Signal interruptions are regular and ongoing. I often get dropped out of important meetings and seminars because of network issues. This is beyond annoyance #Optus

  • jk9370226590
    JK (@jk9370226590) reported from Melbourne, Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • JimothyJimbles
    Jimbles J. Fry @ MIGW✨ (@JimothyJimbles) reported from Melbourne, Victoria

    Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush

  • Colinbucks12
    Colin R Buckley (@Colinbucks12) reported from Melbourne, Victoria

    @macsween_prue @Qantas @AlboMP Optus have been on the campaign for ‘Yes’ for many years. Let’s hope you are with any other tele service provider. Will keep you in the loop about other orgs. who flagrantly promote the ‘yes’ case for the referendum.

  • Troiboi
    troiboi 🤨 (@Troiboi) reported from Melbourne, Victoria

    Why is the @Optus tech support service getting worse?

  • julieptorres21
    Juls Torres (@julieptorres21) reported from Melbourne, Victoria

    What's up with @Optus? NO SERVICE AGAIN! 😡

  • PoopsieD72
    🏳️‍🌈 The Verjuice Goddess 🏳️‍🌈 (@PoopsieD72) reported from Melbourne, Victoria

    @RodBeisel @Optus Optus. Customer. Service. #oxymoronic

  • scousehelen
    Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, Victoria

    @NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.

  • Adam_Goldman
    Adam (@Adam_Goldman) reported from Melbourne, Victoria

    Hey @optus you’ve just advised of your 6th upgrade for our area in the past 2 months. To increase the speed of the network. No speed increase so far, just a lot of interruption. Please do better.

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria

    @cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria

    @OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.

  • danielbowen
    Daniel Bowen (@danielbowen) reported from Melbourne, Victoria

    I was an Optus broadband customer until 2019. No contact from them yet. Wondering if I’m safe or not.

  • bonitoclub
    Tony (@bonitoclub) reported from Melbourne, Victoria

    @Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.

  • scousehelen
    Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Eliza_Stevens26
    Eliza Stevens (@Eliza_Stevens26) reported

    @outbreezyWC SACA has the rights to Adelaide Oval till the end of March or something - so that makes sense given the issues last year when SA had the home Sheffield Shield final and Optus has the Matilda’s playing there in a day or two

  • BTbro_23
    Benji⁷ - 💜apobangpo (@BTbro_23) reported

    I have now been on the phone to @Optus @optus_help for 2hrs and 51mins and am still waiting to speak to the 7th consultant just to replace a sim card that has not been delivered! This is my 3rd attempt to get my new service activated after previously spending 1.5hrs beforehand.

  • Mel241105030343
    Mel (@Mel241105030343) reported

    @thedailyrabbit_ We’ve gone backwards.. Last month my home internet was down all day.. l had to ring Optus from a payphone as l couldnt get a signal at home.. 15km from Melb..! Couldn’t ring to check my mum, had to drive there.. her land line was out due to internet out also!

  • joffa44
    GG (@joffa44) reported

    @ollierafc @Optus What a croc of crap. It's electronic. Just because the stores are shut on a public holiday. The electronic version doesn't shut down..

  • Buueror
    B (@Buueror) reported

    @JackieChan87805 @LeagueScenePod @BulldogRitchie In case you didn’t notice, you’re the one being dumb as Perth clearly see the importance in playing all their games at HBF Park. If you can get every game sold out, then it puts pressure on the government into funding the joint. Moving games to Optus doesn’t help that.

  • TH79Games
    TommaHawk79 Games (@TH79Games) reported

    why did @Optus remove manuel payment option from thier website its effing annoying when my pay comes b4 the auto payment day & i need to pay **** & know what i got left for other important stuf its DUMB! Now i gotta bother your support agents when i could just click a button ffs

  • Juniperimye
    Enron Accounting Dept. (@Juniperimye) reported

    @disco___cat Just so stupid, every risk and effect of this policy ignored with boomer belligerence. Basically an Optus breach 2.0 waiting to happen. Sad thing is we'll never learn

  • CameronKer50028
    Kerani Cameron (@CameronKer50028) reported

    @FinancialReview Get an Optus contract so galore might just win mine was just Telstra we have asked about hem to stop can go do Optus to help sort it out and give the business to Singapore we can’t afford this we still have our id and birth certificate

  • pamelaruth27
    Pamela Dempster (@pamelaruth27) reported

    @Optus router and modem aren’t compatible and they denied they’d supplied it but they sent it to us. Appalling. Such trashy service!!

  • DamagedByDan
    DamagedByDan (@DamagedByDan) reported

    @optus 4G collapsed along Dynon Road, Footscray, as per usual ever since 5G started. Can’t even watch cable news. Before 5G used to get 70mbps up and down, now 4g average about 10Mbps dn (tonight even less) and about 1 to 3 up. How is allowed?