Optus Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000 and 3008.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (24%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (2%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.
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Bennie Krevice / Annie Krevice
(@BennieKrevice) reported
from
Melbourne, State of Victoria
@gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
Hello @Optus thanks for nothing. Trying to get my disconnected internet fixed and had been on hold for 3 HOURS!! Only to have it cut off. Thanks a bunch. I have no fixed internet. FIX IT!
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Alex Dawson
(@mralexdawson) reported
from
Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2
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Stephanie Johnson
(@SeeingWithStars) reported
from
Melbourne, State of Victoria
Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Thanks Aron, already escalated, but service is ...... underwhelming.
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Uaena_Panda 🐼
(@uaena_panda) reported
from
Melbourne, State of Victoria
@chatshy Went to Optus today to get a replacement sim and ended up getting AirPods pro on installment 😓 I didn’t even think of buying Cz too broke atm until the customer care person put it into my head and now I’m blaming myself lol
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.
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Nikola Vukcevic
(@nikolajarac) reported
from
Melbourne, State of Victoria
@Optus your web chat has been down for half an hour now...
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Declan JE 📸
(@DeclanJE) reported
from
Melbourne, State of Victoria
@LounaTuna @Optus **** that's shameful for nbn speeds
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Dean Rosario
(@DeanRosario) reported
from
Melbourne, State of Victoria
@ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
@Optus All sorted now but wanna lodge a complaint for that, I seriously doubt the Optus system is a mess and not maintained well based on this issue and other experiences.
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Geoff Craig
(@geoff_craig) reported
from
Melbourne, State of Victoria
@PaulDavys Optus sucks!
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Kharla Williams
(@KharlaWilliams) reported
from
Melbourne, State of Victoria
@Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium
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ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ
(@_VonFingerbang) reported
from
Melbourne, State of Victoria
@BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.
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Dilip Rao
(@diliprao) reported
from
Melbourne, State of Victoria
@ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
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Kharla Williams
(@KharlaWilliams) reported
from
Melbourne, State of Victoria
@10NewsFirstSyd @TallulahMT I have an issue with Optus. Cannot make any outgoing calls @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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NoWon
(@FuNoan) reported
@OptusSport It is disrespectful from a company like Optus tweeting like this! I don't even support Arsenal but this is not done.
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Haylix
(@Haylix_) reported
@Optus fix your internet pls
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Sacha
(@sachasold) reported
@Optus I have 128.04GB of unused data. Expires in 4 days. I’m overseas. Want to donate ALL to the charity program you have. Your text/call support is telling me it’s not possible. Can you help me to help the charities? Please reply ASAP before data expires.
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JoeyDaird
(@bosephnthejirks) reported
@a_b_phillips Optus is crap anyway
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Gaurav Mehra
(@gauravmehra14) reported
@Optus received an email saying DD didn't go through eventhough I've sufficient funds in my CC.I was also expecting an update email re poor reception in my area 2155 which didn't happen. #poorsevice #nocommunication #nocompensation..btw I've made the pmt with the same DD account
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Brian Gardner
(@BriRestoModern) reported
@Optus Nice to see that nothing has been done since last week. 54 secs I to the Everton game the issue from last weekend reared its head again. I have already sent all my detail last week.
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Gordon Millar
(@Geroboy70) reported
Text message from @Optus saying my claim for the faulty phone they sold is closed…..without the courtesy of telling me what the resolution is!!!!
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Optus
(@Optus) reported
@mickjamessport Hey Mike, sorry to see the trouble you're having with the stream at the moment. Have you been able to restart the app to see if that will play for you? If still no change send us a DM with your Optus Sport username and we'll take a further look. Rob
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Bloxay
(@Bloxay) reported
@NinjoOnline NBN Optus sucks. I got it recently and it is extremely slow.
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Terry Cominakis
(@TerryCominakis) reported
I've been trying to connect to #NBN with #Optus for a week. I'm an existing customer yet cannot add a service to my account. The online chat is so slow. Which #ISP wants my business? Clearly Optus doesn't.