Optus Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3001, 3053, 3004 and 3051.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (49%)
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Phone (29%)
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Wi-fi (12%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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arvinalcasid
(@ArvinAlcasid) reported
from
Melbourne, State of Victoria
@Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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Rob Amos
(@bok_) reported
from
Melbourne, State of Victoria
@bazscott I just wrote a proxy for Kayo in Swift that let’s me watch it via any IPTV client. Actually works really damn well. Need to sort out support for widevine DRM and then I can do Optus Sport as well. Not sure what Stan supports yet.
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Andrew Thackrah
(@AndrewThackrah) reported
from
Melbourne, State of Victoria
Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?
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Aleisha
(@HeyItsLeish) reported
from
Melbourne, State of Victoria
@Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...
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Nishad Kothari
(@NishadKothari) reported
from
Melbourne, State of Victoria
How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU
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Ashker Ali Khan
(@ashker_alikhan) reported
from
Melbourne, State of Victoria
Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?
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Mark Laz
(@marklaz0) reported
from
Melbourne, State of Victoria
@7Cricket @Optus Honestly wtf was that
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Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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Iain Morrison
(@IainAtAshes) reported
from
Melbourne, State of Victoria
First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.
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AJ Steel - Artist
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
@NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail
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J.\MES MOORE +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.
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AJ Steel - Artist
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
Anyone else having internet issues in Reservoir Victoria? #nbn #Optus
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Alex Parella
(@custer2007) reported
from
Melbourne, State of Victoria
Still no service from optus=tower damage since Saturday night 😳😳😳
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AJ Steel
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
Is anyone in #Reservoir having problems with their #optus #nbn connection?
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Lawrence Robertson
(@lawrence_rob) reported
from
Melbourne, State of Victoria
So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving
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Moss 👊😎
(@Melburnian) reported
from
Melbourne, State of Victoria
@lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hugo McWilliam
(@HugoMcWilliam) reported
@Optus Technician meant to arrive 45 minutes ago, I’m stuck here waiting for him and am now late for work. Call service is a sham too, I wait and wait talking to a robot only to get to the end and it says it’s closed … considering cancelling all my accounts, service has never improved
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fahim
(@cfcfaf) reported
@simransrandhawa @fcbootylona bruh what I swear I just resubbed for free on that optus subhub ****, if that’s the case you better be hooking it up
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BEARLY LEGAL
(@_BEARLY_LEGAL) reported
@erangarangers @Letofski lol this is already happening, look at optus subhub its basically the precursor to such a service.
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Marlene Body
(@MarleneB1955) reported
@Optus Hi Aman, the same problem has just returned. Unable to call UK on either landline or mobile. Please advise.
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Ryan Alldis
(@ryanalldis) reported
@nikivelkoska @TonyPapa7 An Optus customer service rep just hung up on me when I asked them to tell me what the IT issue was with my relocation serivice that they some how can't work out.
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🐜Schtang
(@Schtang) reported
If my NBN wire is down, do I call @Optus who is my provider or NBN?
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Hugo McWilliam
(@HugoMcWilliam) reported
@Optus Will dm now - I’m very disappointed in @Optus ‘ service
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Katie the NecroForestWitch
(@NecroForestHag) reported
@TMRobertshfx @SamsungAU @Optus Ahhh just a saga I was hoping would not be one. Thank you! Sometimes tagging them on here prompts their customer service to help out.
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Hugo McWilliam
(@HugoMcWilliam) reported
@Optus I will not be silenced by @Optus ‘ terrible service Liam
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Team McNamara
(@mcnamara_team) reported
@DaleHof1234 Was the reception poor at Optus?