Optus Outage Report in Melbourne, State of Victoria

@charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

@Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.

@Optus finally after 3hrs of trying to fix my account problem only be told to go to an Optus Shop. Optus Forest Hills have partially helped solve my problem! Thank you Forest Hills Vic

I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!

Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…

Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…

@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc

@Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne

Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again

@Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines

Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

@BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.

@RodBeisel @Optus Optus. Customer. Service. #oxymoronic

@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬

Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

@Optus Been the worst service all day with continual drop outs.

Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me

@Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?

@Warmoalto @cookerwatch How long was it down for? Unusual that all internet go down - usually it's just Telstra or Optus, not everyone at once.

Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Optus is ****

@DamoSC @Optus My service is restricted for not paying a bill... which I can't because I'm waiting on a new card.

My @Optus 5G Home Broadband is still running super slow & dropping out a lot... & I still got a few more days of this sh*t! It shouldn't take 21 days to "upgrade" a tower & tank the service at the same time! How is Optus supposedly the 2nd best telco in Australia?!

@Optus okay just when I thought you lot had finally settled the issues I’ve had,I find out that once again Optus has messed things up I’d like to file a complaint about everything that has happened