Optus Outage Report in Melbourne, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Melbourne come from postal codes 3000, 3001, 3004, 3006, 3008, 3083, 3003 and 3051.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Optus
Optus is having issues since 04:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (34%)
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Total Blackout (8%)
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Wi-fi (8%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Richard Edwards ☕🇦🇺💰
(@richardmelb05) reported
from
Melbourne, State of Victoria
@MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.
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~A~
(@Melburnian) reported
from
Melbourne, State of Victoria
Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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Jodes
(@whoozqueen) reported
from
Melbourne, State of Victoria
Urgh ever since my phone switched from the #Virginmobile Australia network to the @Optus network it has had dreadful connection problems. Is it just me or anyone else having issues? Making me rethink staying with #Optus.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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JoeAvo
(@JoeAvo) reported
from
Melbourne, State of Victoria
@Optus my cable internet is down in 3021 Vic. Please Help!
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Big Cat
(@MWJ1975) reported
from
Melbourne, State of Victoria
@reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.
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Richard Edwards ☕🇦🇺💰
(@richardmelb05) reported
from
Melbourne, State of Victoria
@Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor
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tardis3
(@tardis3) reported
from
Melbourne, State of Victoria
@TechGuideAU @catch_au Regards of price, I have had terrible reception issues with the Optus network, never again.
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Vallie #IstandwithDan
(@Vallie2625) reported
from
Melbourne, State of Victoria
@Optus what do you have to do to get your home phone fixed, been trying for days, technician supposed to be here today between 8am and midday never showed, can’t contact anyone.
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Napi's Mum
(@songstargame) reported
from
Melbourne, State of Victoria
Seriously. Being an @Optus customer has been so so so terrible.
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Indran Muthiah
(@MuthiahIndran) reported
from
Melbourne, State of Victoria
Melbourne calling. Internet outage. Optus in charge. Thanks
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Khalil
(@KkciWade) reported
from
Melbourne, State of Victoria
Finally after all this time I received a response from @optus My issue has been resolved and once I send my old phone back I will have this out of my hair... #breathoffreshair
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Sam Currie
(@samcurrie) reported
from
Melbourne, State of Victoria
@Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus Is there an outage in Reservoir 3073? My home internet is down and the troubleshooting methods haven't worked. It has been down for an hour.
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Dave
(@drrrrrrc) reported
from
Melbourne, State of Victoria
@optus your customer service is nothing short of hopeless. Please contact me directly regarding 155897049A. Yours sincerely, annoyed customer.
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Jules STAY THE FARK AT HOME Hughan 🚀
(@juleshughan) reported
from
Melbourne, State of Victoria
Trying to opt out of @AppleMusic on @Optus. Help?
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Mike 🧼
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.
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Dylan Taylor
(@Dylaantaylor) reported
from
Melbourne, State of Victoria
@onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any
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mayank
(@mayannkk) reported
from
Melbourne, State of Victoria
optus sucks so much my god. y’all please tell me telstra is better
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Tucker 🇦🇺
(@MichaelTuckerTV) reported
@Optus you're login setup has got out of whack. Can't check anything past the check account screen. I am in need to review my account which seems to have changed.
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Jingles
(@d_r_bell) reported
@peterhobbsman @7Cricket Agree Optus, it’s the only good thing to come out of Perth this century so might as well take advantage of it. The rest of the place is a **** hole.
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Debbie Schipp
(@debbieschipp) reported
@zootv93 @Optus I’d be going to ombudsman (again). These guys are in no hurry to fix any problem. They just want you to DM to get you off public twitter feed.
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Daniel Gurr
(@DanJGurr) reported
@OptusSport What a garbage post. Slow news day Optus?
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Marc Dunphy
(@dunfff) reported
@cotchinsoda @Telstra The only fix was to ditch Telstra. I was out of contract so I went to Optus. They have real people that speak to you!! Got a new modem, and internet and wifi speed has been like South Korea. I’ve heard good testimonials about other providers like Aussie Broadband too.
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Scott
(@zootv93) reported
@Optus 4 days without home internet & customer service cannot tell me why, nor fix it. The first case is marked as “Resolved” (when not) and subsequent promised callbacks never happen. Do I really need to go to the Ombudsman (again) to get someone to deal with this?
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Rockmelon
(@Rockmelon7) reported
Outage in Glenelg SA again? @Optus 1 Bar 4G Signal with no speed.
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Al
(@mcg63679777) reported
@tompeacekeeper I have no problem with Telstra in Tumbarumba are you on the Optus payroll
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Lexi | BLM
(@_misslexi) reported
Okay, since I may be in NSW for longer than anticipated, I need to switch phone providers - Vodaphone is CRAP here. Pre-paid, I already have the phone, but who is better Optus or Telstra?
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Morphi
(@ImMorphi) reported
@Adophus_ Do you still get this with exitlag or wtfast? Only time i got 300+ ping was because bad optus routing, exitlag and wtfast seemed to fix it.