Optus Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3004 and 3001.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (25%)
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Total Blackout (11%)
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Wi-fi (8%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
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Declan JE 📸
(@DeclanJE) reported
from
Melbourne, State of Victoria
@LounaTuna @Optus **** that's shameful for nbn speeds
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Dean Rosario
(@DeanRosario) reported
from
Melbourne, State of Victoria
@ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
@Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.
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Geoff Craig
(@geoff_craig) reported
from
Melbourne, State of Victoria
@PaulDavys Optus sucks!
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Thanks Aron, already escalated, but service is ...... underwhelming.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.
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Alex Dawson
(@mralexdawson) reported
from
Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
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Nikola Vukcevic
(@nikolajarac) reported
from
Melbourne, State of Victoria
@Optus your web chat has been down for half an hour now...
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Bennie Krevice / Annie Krevice
(@BennieKrevice) reported
from
Melbourne, State of Victoria
@gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall
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Dilip Rao
(@diliprao) reported
from
Melbourne, State of Victoria
@ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.
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jonnyforeigner
(@j_foreigner) reported
from
Melbourne, State of Victoria
Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content
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ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ
(@_VonFingerbang) reported
from
Melbourne, State of Victoria
@BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger
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Short Bloke Josh!
(@ShortBlokeJosh) reported
from
Melbourne, State of Victoria
Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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David Clark
(@D_M_Clark_) reported
from
Koroit, State of Victoria
@Optus Am I the only @Optus customer in Koroit? 🤔
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jeff west
(@73_west) reported
@superfooty The game should never have been played there. Should be at Optus!
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Bee Ah Chang
(@BuaAhChang) reported
@Optus My NBN is down, any reason why? Allawah 2218.
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gerrybrazil
(@gerrybrazil) reported
@Optus Nope. Down again. On and off since 8am. Can you advise if I get a 4g/5g modem?
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Gerry Keating
(@gerrydir) reported
@optus if you are a new customer you pay less than a loyal one with 20 years with @Optus am I in an alternate reality
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Lost Forward
(@busta1955) reported
So let me get this right, @Telstra. By your own admission, my NBN service does not meet even minimal throughput standards, but you are now going to charge me $5/month extra on my bill. Is this some kind of strategy to drive me to Optus 5G? If it is, it’s working.
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Broken man
(@Tommytr46180536) reported
@Optus Internet connection is still down. And it hasn’t been fix at all your so called restored is not restored at all. Why lie about it being restored
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Firedingo
(@Firedingo) reported
@Optus I have a problem. I can send a picture in a regular message to a friend and it'll leave my phone fine but never arrive at my friend's phone. Do you have any advice for why this might be happening? Oh and it only happens some of the time too.
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Essjay
(@essjay_DS) reported
@OddsOnFPL @FPL_Eire @PremierSportsTV Absolute bargain, I bought 3 subs for family as well haha Optus works but is expensive, Hotstar is good as well but need either an Indian number or access to one whenever you want to sign in on a new device
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George Shtayh
(@GeorgeShtayh) reported
@Optus do we have an issue with NBN in the Blacktown area?