Optus Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3002, 3012, 3124 and 3004.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (54%)
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Phone (25%)
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Total Blackout (9%)
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Wi-fi (9%)
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E-mail (4%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
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 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
@adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem
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A’tuin Sneezed
(@damethelog) reported
from
Melbourne, State of Victoria
3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....
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Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
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靚仔小圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help
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E.K.
(@ekanj) reported
from
Melbourne, State of Victoria
@Optus our internet has been down for the past 4 hours
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
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Tristan 🌱
(@cptwoodsy) reported
from
Melbourne, State of Victoria
@Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!
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Simon Shirley
(@simonshirley72) reported
from
Melbourne, State of Victoria
Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers
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stokers
(@stokers26) reported
from
Melbourne, State of Victoria
Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!
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Cruiizin
(@Cruiizin) reported
from
Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
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Dusa Shah
(@DynamicDusa) reported
from
Melbourne, State of Victoria
@Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄
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靚仔小圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus
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Evan Gale
(@Evan__Gale) reported
from
Melbourne, State of Victoria
@Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.
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Fiona Desmond
(@fadesmond) reported
from
Melbourne, State of Victoria
@Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Kavenagh
(@Luke_Kavs97) reported
@JoshGarlepp Exact same issue with streaming platforms (both: sports - Kayo, Stan Sport, Paramount, Optus Sport etc; and entertainment - Netflix, Stan, Disney, binge, paramount etc)
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Ade
(@hapast8) reported
@AusIndiMedia And Optus still insist on clumsy overseas "support" model and no proper goodwill compensation like free credits etc for this huge spamming we've all been getting
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Rob
(@RKOZBOY) reported
@ShitFuckery1 I’m already dealing with the ombudsman over Optus. They are supposed to contact me to sort it out. Not heard a peep for months—they obviously don’t give a ****!! @Optus Big business is busy ripping of their corporate clientele because they in turn rip off us, the little people.
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Catalin Cimpanu
(@campuscodi) reported
Also: -Optus data extortionist sentenced to community service -SecurityScorecard publishes list of 17k IPs used by Killnet -ESXiArgs data can be recovered -Malware reports on Paradies Clipper and Stealerium -Researcher hacks Toyota's global supply portal -New Netgear pre-auth RCE
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Tim Williams
(@mySMtips) reported
@dodo How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!
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Jason Bowers
(@BigShotJason) reported
@Optus I. CAN’T. SETUP. SERVICE. WITHOUT. YOUR. APP. RECOGNIZING. MY. VALID. PASSPORT.
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Kim
(@kimbstruck) reported
@AyleneinNZ @Optus @kbrspace Thank you, it’s a full on fuxache. Less time with cute animal ads and leaving peoples’ data at bus stops, more time providing a service people pay for.
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Neece Lone Wulf
(@NeeceWulf) reported
@sunriseon7 @Optus Tower at Rosemeadow NSW has been worked on for for over a year and half and drops signal daily
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Kim
(@kimbstruck) reported
trying to set up a conference call - but @Optus hung up on them after keeping them waiting ages. @Optus assured an email would be sent to fix it, but in news that will surprise nobody, least of all me and my daughter, it’s still in limbo.
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Suzanne North 🇦🇺 🌸
(@Suzanne26171032) reported
@Optus why is it so hard to talk to a human? 14 days no internet! This is unacceptable! Calling and messaging with no help! I call and I get disconnected? I message and I am constantly repeating myself… I have a case manager I cannot get a response from!