Optus Outage in Melbourne, State of Victoria

@Kelly696_ @Optus I’m going to check them out. I’m never late with my bills but after this one, I’m exploring my options!

The ******* nerve of @Optus sending me an offer for unlimited data on 5G knowing full well neither that service or the ******* NBN are available in my area, this after they sent me a bill for wifi totalling $921.34 for one ****** up month. Don’t make out now ya rip off *****.

So Optus sent my bill. My bill has jumped from $250 per month give or take $50, to next months bill of over $900. How ******** Optus?

Hi @Optus what work is occurring in 3044/3046, as there is a non existent service operating. Thanks

@BelongAU @nathan1ittle Yeah it wasn’t available 😢. But I opened up a service ticket after activation. So hoping the ticket can fix it. It’s for my partners service as he moved from Optus to Belong. Also, signup was so quick! Number is already ported, which I didn’t think happened on sundays 👍

@Optus The link again said you're working on a mobile tower in the area I suspect that's the same issue. Will see how it is tomorrow.

Once again having mobile issues. Last week and all day today. Same for a colleague in mornington whereas I'm north of the city. Not very happy @Optus checking for outages now but seems to be days of outages since last week which is a huge pain

No phone connection. Optus outage??? @Optus

Are 5g towers down around Fitzroy @Optus ?

@cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

@Optus Still down almost 24 hours later. This is absurd it’s the weekend.

Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

@Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.

Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo

@DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

@Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

@Landoa74 @Optus Such bad timing for the school kids homeschooling.

@Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

after almost 3 weeks my nbn connection box finally replacet , thank you Optus for excelenet customer service #optus #nbn #Broadband

Has anyone else had the problem where your reception just disappears?? I had to turn my phone off and on again to make it work and now I have 3 bars like normal @Optus

@Optus Yes I am. It says "In order for us to communicate any service related messages an alternate Mobile Contact Number is required". I don't have an alternate local number, that's why I'm trying to set up this one.

Hello @Optus how ******* long do you keep people on hold before they lose their **** and leave your piece of **** service?? You're a ******* telco - how hard is it to have a call back service....???? ******* I HATE YOU

Is it actually possible to hate a company more than I currently hate @Optus ? It's like a ******* never ending cycle... On hold now for 30 minutes to change an NBN plan - they ****** up......

Hey @Optus, what’s the deal with the voicemail quality? The last 3-4 messages I’ve tried to listen to are unintelligible garbage!

When your @optus mobile service goes down because your esim is activated and you have no home phone to call them on... HELP!

@Optus So NBN has been restored but still unable to get wifi access through the NBN modem. Have turned on/off, troubleshooting through Modem User Guide and checked connection via 192.168.0.1 and all looking good but unable to connect any device to network. Any tips?

@Optus In the end it boils down to misleading info given to me on the 2/11/2020, resulting in confusion. The amount on my bill is correct and I understand why now, but I was led to believe something different initially.

@Optus got kicked off chat talking to Gabe, need help with porting did to @telstra killing international roaming #fail #sglife can someone ping me back please