Optus

Optus Outage Report in Melbourne, State of Victoria

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Melbourne come from postal codes 3000, 3205, 3072, 3023, 3136, 3064, 3032 and 3006.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Melbourne, State of Victoria 03/06/2026 15:35

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Melbourne, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡

  • kenyathes Brian (@kenyathes) reported from Melbourne, State of Victoria

    @TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not

  • Shami2512 Shamila Gopalan (@Shami2512) reported from Melbourne, State of Victoria

    @Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.

  • cbzrifleCSGO cbzrifle (@cbzrifleCSGO) reported from Melbourne, State of Victoria

    @iyencs @Optus help the man fools

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌

  • BFlutterby Bron Flutterby (@BFlutterby) reported from Melbourne, State of Victoria

    @Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'

  • itsabelslife Bella 🎡 (@itsabelslife) reported from Melbourne, State of Victoria

    Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!

  • BaethanEnergy Baethan Mullen (@BaethanEnergy) reported from Melbourne, State of Victoria

    @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

  • Aaron_Geary AJG (@Aaron_Geary) reported from Melbourne, State of Victoria

    @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

  • mr_thomas_bee Thomas Bailey (@mr_thomas_bee) reported from Melbourne, State of Victoria

    .@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

  • tina_sav Tina Savidis (@tina_sav) reported from Melbourne, State of Victoria

    The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    @playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable

  • spanpom RSR (@spanpom) reported from Melbourne, State of Victoria

    @Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible

  • kelly_sargison Kelly Sargison (@kelly_sargison) reported from Melbourne, State of Victoria

    @Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • thereseycakes therese (@thereseycakes) reported

    @9NewsSyd Optus worst company to deal with and left them years ago- just affirms they still have no vision or ethical business practise ! Sure GB will get her own car space at Optus HQ regardless!

  • 02_Val_02POL Val (@02_Val_02POL) reported

    @57310k0n705 @Bruce_GC @Optus I can't say the same, every product from Samsung I've had issues with is from my own fault, like a cracked camera glass or cracked screen from drops.

  • jeniport jeni port (@jeniport) reported

    @abcnews Now, every time you have trouble with your Optus phone, it’ll be under Darryl Maguire’s tractor.

  • rustyalex2 rustyalex (@rustyalex2) reported

    @friendlyjordies @kbrspace Dear KBR, I think this is an extremely poor decision - in light of other announcements regarding Ms Berejiklian's immediate future. To that end I inform you my partner and I will be cancelling our contracts which we have held since 1998 with Optus. We urge you to reconsider.

  • Paddybo00589744 Monkeyboy101 (@Paddybo00589744) reported

    so @Optus has no problem hiring a person who has stepped down in disgrace and is subject to ongoing ICAC investigation. Says a lot about the ethics of corporate Australia and @Optus in particular.

  • Uberstooks Amber | Uber The Yurr (@Uberstooks) reported

    @Optus Hi Tina, thanks for the offer but I’ve been dealing with 2 people all week, one who deemed I didn’t need a replacement modem, and without telling me they cancelled the order. Then want to charge me $119 for a new one. A complaint has been lodged, & I’m moving ISP’s.

  • JBell100099 🕯Jasmine Bell 🦋🌻🕯 (@JBell100099) reported

    @MFWitches @Optus I dumped them 8 yrs ago after being with them for 20 years... no customer service or loyalty to good customers

  • EDisinterest Enlightened Disinterest (@EDisinterest) reported

    @GeddaBurke @Optus Well, never doing business with Optus again. If they’re employing that calibre of executive.

  • TrevorJWeeding Trevor Weeding (@TrevorJWeeding) reported

    Optus customer here. Will be looking for a new telco over the weekend.

  • GlennJarvis1 Glenn Jarvis (@GlennJarvis1) reported

    @friendlyjordies @kbrspace Make sure you dont got to a reseller who uses the #Optus network