Optus Outage in Melbourne, State of Victoria

@Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?

@Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service

Anybody experiencing issues with @optus network? Signal interruptions are regular and ongoing. I often get dropped out of important meetings and seminars because of network issues. This is beyond annoyance #Optus

When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum

When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum

Story 7: Teenager convicted trying to defraud victims of Optus earlier data breach. Story 8 father of 11 gunned down Noble Park. 5 months on murder weapon not found. Story 9: Incorrect reporting that #MidTerms22 start tomorrow. They start in around 2 hrs in NY. Promotion of Biden

@Optus service is absolutely appalling today, who's fallen asleep in there?

@Zelda_Doyle @Telstra I’m with @Optus it’s much the same. They actually blocked me when I raised an issue here.

Hey @optus you’ve just advised of your 6th upgrade for our area in the past 2 months. To increase the speed of the network. No speed increase so far, just a lot of interruption. Please do better.

OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩

OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics #AS 📑 #ato 🎩

OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics 📑 #AS #ato 🎩

OPTUS !! Yes ! Tech inability problems / outage playing havoc with submitting Tax Form. !! — Back to basics 📑 #AS #ato

@Apple I'll be changing back to iPhone.. This is my last Oppo.. **** service . Should check what Optus has release to customers there making your campany loss sales.. If they done that to my campany I'll destroy these..

I may have had all my personal data stolen being an Optus customer, but at least I get one bar of 4G reception in a cafe in Brunswick

@optus nbn cable offline. Can’t contact you at all via chat or technical difficulties. #fail #optusfail

@Optus tried to use your chat. Won’t let me log in or change my password #fail #optusfail #needanewprovider

@Optus talk about impossible to contact you to find out why my nbn is not working. Happy to give my data away but not help.

@Optus you would think after the recent security hack, Optus would up their game and look after their customers so they dont go to another provider. Worst customer service ever by far.

Imagine being an Optus and Medibank customer 😰😰

**** you @ShitFuckery1 and your optus posts today. It raised the hairs on my testicles and i thought it might be fun to have the new owner of my cable removed, as it is blocking my driveway and no longer used. Fark. Never realised how hard it is to find a NBN contact point. Right

@judi_francis @Optus Inbox me now for help

@Optus what the hell going on …I’m getting REPEATED messages by the dozen from my daughters iphone to my iPhone (TELSTRA customer!) Is this part of your hacked problem. Please help it’s driving us crazy!!

@Optus customer for 8 years and had the worst experience in a optus store , trying to send my phone trough insurance claim , whle on the phone Got accused , offend , abused ( my only lucky was the store manager that was in store and was on my side) still noone could find my phone

@Tayzlor @NBN_Australia @elonmusk CBDs were served by fibre well before NBN was ever dreamt up. Unis also had fibre - AARNet. The problem was residential, the failing copper, poor Optus cable. Unfortunately the market was doing nothing as Telstra controlled it all.

@ShitFuckery1 Whenever I've had a problem with teleco companies it's always with Optus, they're atrocious will push it until the ombudsman is about to hit them with a fine and then they cave, and nothing has changed since Binchicken took hold of the reins

(1) How has @Optus handled the #DataBreach? 1/. #PR advised "radio silence" - less said the better 2/. Send subtle messages out via the Government 3/. Deflect customers with overt phrasing on support calls 4/. Wait until the timing is right to launch the 'positivity campaign'

all i want is to buy a new phone but all the optus employees are so rude and make me anxious 😞

Is it possible for a telecommunications company to have worse Customer Service than Optus ? If you don't have an Optus App, or use their website...they don't want to deal with you. letters. Emails and phone calls are NOT acceptable 😵‍💫 Management doesn't care !

Why is Optus so bad at customer service ? It's like they don't care if the service is so bad that you leave ?😯