Optus

Optus Outage Report in Melbourne, State of Victoria

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The latest reports from users having issues in Melbourne come from postal codes 3000, 3004, 3006, 3003, 3053, 3001, 3065 and 3008.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Melbourne, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Melbourne, State of Victoria 09/29/2023 03:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • Internet 52.44%

    Internet

  • Phone 24.10%

    Phone

  • Wi-fi 10.20%

    Wi-fi

  • E-mail 6.59%

    E-mail

  • Total Blackout 4.96%

    Total Blackout

  • TV 1.71%

    TV

Live Outage Map Near Melbourne, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne and Germantown.

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City Problem Type Report Time
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks, Optus have smsd re local outage. Nothing on Twitter, crazy!

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    + Hello @Optus, I’ve now returned to Oz and the iPhone still hasn’t arrived. Additionally I was promised that within 5 days someone would contact me regarding my complaint. This hasn’t happened either. Clearly the incompetence previously stated just continues. #OptOUT

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    NOT GOOD ENOUGH @Optus. Feeling totally stuffed around by your inability to communicate (ironic) to me as a customer of several years

  • yayafarisha7 Nik Nadiya Farisha (@yayafarisha7) reported from Melbourne, State of Victoria

    It's official. Optus is shit

  • G1NCHY g1nchy 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @Kogan @Optus Have been an Optus customer since August 1999. Time to give Kogan a go. 😁

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    @Optus + 2/3 @optus just chose to send the “stock” to another customer and make me wait longer after the rekeying of the order. Basically they cancelled the original order and simply re-issued a new order with a new delivery address. #OptOUT

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    I bought a new 4G LTE Modem today, it appears to be providing an enhanced user experience on the @Optus network 🤩

  • walkerhell Walker (@walkerhell) reported from Melbourne, State of Victoria

    @Optus criminally overcharge for a service you can get, at a fraction of the price elsewhere. Will forever warn people against Optus.

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.

  • notout50 Alex DC (@notout50) reported from Melbourne, State of Victoria

    @zachyp35 @Optus I've been having massive issues as well. Sometimes no coverage at all for an hour.

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus

  • warnie1aus 💧Stephen Hetherington (@warnie1aus) reported from Melbourne, State of Victoria

    Hey @Optus trying to transfer to nbn on pc but your chat is not working

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus NBN outage in Thornbury 3071. Dead at my place...

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    @Optus just wondering if there is a status update on my internet connection issue

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • Evan__Gale Evan Gale (@Evan__Gale) reported from Melbourne, State of Victoria

    @Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MissDRidders Donna Ridley (@MissDRidders) reported from Brisbane, State of Queensland

    @Optus That’s for that - there was a tower outage

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • KatharinaWolf Dr Katharina Wolf (@KatharinaWolf) reported from Westfield, State of Western Australia

    @iiNet And no, the new set up isn’t working. I’ve got hundreds of work deadlines and now not even working internet anymore. Wait time for support is hours - I guess it’s hello @Optus #sooooofedup

  • G1NCHY g1nchy 🗨️ (@G1NCHY) reported from Melbourne, State of Victoria

    Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was

  • cjdaly87 Dales (@cjdaly87) reported from Westfield, State of Western Australia

    @Optus @NBN_Australia Day #14 of the NBN service being down. NBN technician visits have been had, concrete has been cut up - still no closer to knowing when my service will be working again! #incompetent #customerservice

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    @Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad