Optus

Optus Outage in Melbourne, State of Victoria

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 Some problems detected at Optus

Optus problems in the last 24 hours in Melbourne, State of Victoria

Optus Outage Chart in Melbourne, State of Victoria 11/23/2020 20:30

November 23: Problems at Optus

Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 61.99% Internet
  • Phone 23.53% Phone
  • Wi-fi 7.69% Wi-fi
  • E-mail 5.88% E-mail
  • Total Blackout .90% Total Blackout

Optus Outage Map Near Melbourne, State of Victoria

The most recent outage reports and issues originated from Melbourne, Burwood, Balwyn North, Caulfield and Caulfield South.

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Optus in Melbourne, State of Victoria Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports Near Melbourne, State of Victoria

Latest outage, problems and issue reports in Melbourne and nearby locations:
  • angelgabe6 WhatWouldErykahDo? (@angelgabe6) reported from Melbourne, State of Victoria

    @Kelly696_ @Optus I’m going to check them out. I’m never late with my bills but after this one, I’m exploring my options!

  • angelgabe6 WhatWouldErykahDo? (@angelgabe6) reported from Melbourne, State of Victoria

    The ******* nerve of @Optus sending me an offer for unlimited data on 5G knowing full well neither that service or the ******* NBN are available in my area, this after they sent me a bill for wifi totalling $921.34 for one ****** up month. Don’t make out now ya rip off *****.

  • angelgabe6 WhatWouldErykahDo? (@angelgabe6) reported from Melbourne, State of Victoria

    So Optus sent my bill. My bill has jumped from $250 per month give or take $50, to next months bill of over $900. How ******** Optus?

  • goldie_fm Goldie (=^.^=) (@goldie_fm) reported from Melbourne, State of Victoria

    Hi @Optus what work is occurring in 3044/3046, as there is a non existent service operating. Thanks

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @BelongAU @nathan1ittle Yeah it wasn’t available 😢. But I opened up a service ticket after activation. So hoping the ticket can fix it. It’s for my partners service as he moved from Optus to Belong. Also, signup was so quick! Number is already ported, which I didn’t think happened on sundays 👍

  • ____0_OO_0____ J (@____0_OO_0____) reported from Melbourne, State of Victoria

    @Optus The link again said you're working on a mobile tower in the area I suspect that's the same issue. Will see how it is tomorrow.

  • ____0_OO_0____ J (@____0_OO_0____) reported from Melbourne, State of Victoria

    Once again having mobile issues. Last week and all day today. Same for a colleague in mornington whereas I'm north of the city. Not very happy @Optus checking for outages now but seems to be days of outages since last week which is a huge pain

  • ____0_OO_0____ J (@____0_OO_0____) reported from Melbourne, State of Victoria

    No phone connection. Optus outage??? @Optus

  • plunger007 Just Plunger (@plunger007) reported from Melbourne, State of Victoria

    Are 5g towers down around Fitzroy @Optus ?

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @Optus Still down almost 24 hours later. This is absurd it’s the weekend.

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.

  • jamesanile1 hames (@jamesanile1) reported from Melbourne, State of Victoria

    Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Landoa74 @Optus Such bad timing for the school kids homeschooling.

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • Abraxas444 Jigme (@Abraxas444) reported

    after almost 3 weeks my nbn connection box finally replacet , thank you Optus for excelenet customer service #optus #nbn #Broadband

  • lovesamxntha (@lovesamxntha) reported

    Has anyone else had the problem where your reception just disappears?? I had to turn my phone off and on again to make it work and now I have 3 bars like normal @Optus

  • GallivantGirl Anastasia Jones (@GallivantGirl) reported

    @Optus Yes I am. It says "In order for us to communicate any service related messages an alternate Mobile Contact Number is required". I don't have an alternate local number, that's why I'm trying to set up this one.

  • DebbieB98866435 Debbie (@DebbieB98866435) reported

    Hello @Optus how ******* long do you keep people on hold before they lose their **** and leave your piece of **** service?? You're a ******* telco - how hard is it to have a call back service....???? ******* I HATE YOU

  • DebbieB98866435 Debbie (@DebbieB98866435) reported

    Is it actually possible to hate a company more than I currently hate @Optus ? It's like a ******* never ending cycle... On hold now for 30 minutes to change an NBN plan - they ****** up......

  • 13arm13arm ARM (no HW3 for me) (@13arm13arm) reported

    Hey @Optus, what’s the deal with the voicemail quality? The last 3-4 messages I’ve tried to listen to are unintelligible garbage!

  • drjanetm72 Janet M (@drjanetm72) reported

    When your @optus mobile service goes down because your esim is activated and you have no home phone to call them on... HELP!

  • itslouisa itslouisa (@itslouisa) reported

    @Optus So NBN has been restored but still unable to get wifi access through the NBN modem. Have turned on/off, troubleshooting through Modem User Guide and checked connection via 192.168.0.1 and all looking good but unable to connect any device to network. Any tips?

  • perthsteve Steve Marr (@perthsteve) reported

    @Optus In the end it boils down to misleading info given to me on the 2/11/2020, resulting in confusion. The amount on my bill is correct and I understand why now, but I was led to believe something different initially.

  • poojou Lichan Cheah (@poojou) reported

    @Optus got kicked off chat talking to Gabe, need help with porting did to @telstra killing international roaming #fail #sglife can someone ping me back please