Optus Outage Report in Melbourne, State of Victoria
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The latest reports from users having issues in Melbourne come from postal codes 3000, 3023, 3181, 3135, 3204, 3039, 3121 and 3004.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Melbourne, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Melbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Melbourne, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Melbourne, State of Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Shar Buendia
(@sharbuendia) reported
from
Melbourne, State of Victoria
Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
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Brett Schewitz
(@SchweppsRocka) reported
from
Melbourne, State of Victoria
@Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.
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Jag Kulatunga
(@Lankaprince) reported
from
Melbourne, State of Victoria
@Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃
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John Thomopoulos
(@flop1971) reported
from
Melbourne, State of Victoria
Hi Phone service suspended after being told by @Optus team member Perry on Friday 31 May 19 account is in credit and next bill due 11 June 19 Not good enough and no customer service by this international company, it seems they forget they have customers to look after #nothappy
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬
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Paul Montgomery
(@m0nty) reported
from
Melbourne, State of Victoria
Ho hum, another weekend, another @Optus cable outage. Plus I can’t get my mobile hotspot to work. Suboptimal.
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Mark Farrelly
(@MFarrellyphoto) reported
from
Melbourne, State of Victoria
Funny I just realized that customer service is complaining on social media.m and waiting for them to get back to you. @Optus
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chiefpad
(@chiefpad) reported
from
Melbourne, State of Victoria
There has been an @optus outage in 3109 for the last THREE DAYS and the only status being reported is "under investigation". Pull your finger out. Maybe also have enough staff on hand during long weekends to at least find out what is actually wrong.
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Adam Langley
(@ac1ionm4n) reported
from
Melbourne, State of Victoria
@Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.
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Rob Findlay
(@robfindlay) reported
from
Melbourne, State of Victoria
@Optus Internet at my place is non existent and I can’t even get onto your support team
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Melissa Brown
(@MelissaBrownABC) reported
from
Melbourne, State of Victoria
This @Optus outage is ridiculous. It’s now been 24 hours!
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Trung Ly
(@Trung2013) reported
from
Melbourne, State of Victoria
Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail
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Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@optus outage. 3150 victoria. Come on guys you can do better in this day and age
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
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brooksieg
(@brooksieg) reported
from
Melbourne, State of Victoria
@Optus @OptusSport Deleting and downloading app again worked. Weird issue. Thx.
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Daniel Cherny 📰
(@DanielCherny) reported
from
Melbourne, State of Victoria
The overlooked issue in this whole Matt Guelfi thing is that you can’t get an Uber from Optus Stadium.
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Brett Schewitz
(@SchweppsRocka) reported
from
Melbourne, State of Victoria
@Optus I DM’d you 3 hours ago. Email still down. Please urgently address.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mia Campbell Lady Rat of the Sewer
(@MiaCamp40513113) reported
@BrittMezher @Telstra Optus pretty good. Terrible reception in particular country towns but our home is fine. But maybe that’s NBS?
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Gomo AU
(@gomoau) reported
Get 36GB for $9 on the Optus network. That's good to go mobile. New customers only. Bonus data on 1st 3 subscriptions until 31/5/21. 18GB standard data thereafter. $25 SIM online for $9 for 1st month's subscription to use in 30 days. Ends 31/3/21. $25/mth thereafter. T&Cs Apply
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Psychedelic Camel
(@becauseufollow) reported
@Optus to give consistent answers, do as they promise and not treat me like a thief for simply trying to find out about OUTAGES? Your service is a JOKE.
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ABR_Resilience
(@abr_resilience) reported
In Lesson 1, @Optus' response demonstrates the opportunities to use business expertise and networks to support communities before, during and after a natural disaster. 2/6
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Doogie
(@doograwr) reported
@Optus I have not been a customer for a few years, but I am unable to sign in to my account to set up a new plan, keeps throwing up "wrong user / password" after I have reset my password.
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EddieTheAssassin
(@AuspolRefugee) reported
@Optus Same thing has happened before which is why I'm asking for assistance from optus. The callers seem to have a virtually unlimited supply of phone numbers, blocking them appears pointless, possibly just confirms the number is in use(?) please help me to the extent you are able
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EddieTheAssassin
(@AuspolRefugee) reported
@Optus Can you do whatever you can from your end please, it seems whenever I use my phone to contact optus it triggers these calls. Any help you can provide to stop my details being passed on this way by optus will be truly appreciated
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EddieTheAssassin
(@AuspolRefugee) reported
These callers have my details correct, that's a worry, My contract with optus expires soon, Its been a pain from day 1, I didn't get the phone I wanted I accepted maybe $100 credit(?) and a promise the phone was 'on its way" (never did get it) but $100 deal showed my "approval"
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Psychedelic Camel
(@becauseufollow) reported
@Optus They told me to stick a paperclip into my modem to factory reset it. I'm so ******* done with this crap.
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Marco Caballero
(@caballeromarco) reported
@kminx @Optus Perhaps it’s like a Mesh network in which those that donate their data are the exit nodes?