Optus

Optus Outage Report in Wollongong, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wollongong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wollongong, State of New South Wales 05/29/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Wollongong, State of New South Wales

Latest outage, problems and issue reports in Wollongong and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tommyjowitt Tom Jowitt (@tommyjowitt) reported

    @redtwitdown @lizthegrey @Optus Yep, go with Amaysim. Easiest provider to onboard with and they use the Optus network anyway.

  • dbllplusgood Leo (@dbllplusgood) reported

    @Telstra No outages, checked mobile too as I use a 4G LTE modem for my home internet. It's been like this since Christmas. Really hard to justify almost $100 month for this when my phone, which is on Optus network, never has these issues. Contract expires soon so I probably won't renew.

  • dotJazzz dotjaz (@dotJazzz) reported

    @VodafoneAU You have been losing customer base steadily since 2019, and yet still don't want to support your MVNOs with eSIM and VoLTE/VoWiFi when Optus and Telstra have both added support. "How to lose more customers" "Hold my beer" Is that it?

  • bangtanmum Ar 🐶💜🎨✈👑🥢 (@bangtanmum) reported

    @shravaka @razorback11111 @Optus retail are absolutely disgusting. I was asked to leave a store in Melbourne a few weeks ago, because I challenged them when they asked me to produce a written exemption. The kicker was a couple of the employees were sitting around with their masks down. 😡😡

  • lizthegrey Liz Fong-Jones (方禮真) (@lizthegrey) reported

    Do I know anyone at @Optus on the billing engineering teams? I've stumbled into 2 bugs that have the potential to eat tens to hundreds of dollars of customer prepaid funds, and y'all's customer support team has just thrown up their hands and told me to issue chargebacks.

  • lizthegrey Liz Fong-Jones (方禮真) (@lizthegrey) reported

    @AUSFestivus Steps to repro: use my optus app, click new line, click eSim, choose a phone number, enter a payment card, then fail the validation, exit app, and come back to app, you'll be at square 0, and in 5 days you'll have a completed charge for 10 AUD rather than 0 AUD.

  • lizthegrey Liz Fong-Jones (方禮真) (@lizthegrey) reported

    so the way I figure, Optus owes me about 150 AUD from having charged my card for 180 AUD and only delivered 30 AUD of service...

  • velushomaz Vel (@velushomaz) reported

    Have to mention that my neighbours with other providers - optus, launtel, telstra are experiencing the same issue so it wouldn't be them

  • lizthegrey Liz Fong-Jones (方禮真) (@lizthegrey) reported

    @tommyjowitt @redtwitdown @Optus at the time I was looking for eSim service that could be activated prior to my arrival in Australia since I couldn't necessarily go pick up mail, or go to a store while under isolation requirements...

  • TeganAndrews_ Tegan the Terrible (@TeganAndrews_) reported

    Congratulations Optus. You are now officially just as useless and pathetic as Telstra. Please, please, please … **** off and let a real company provide decent services. #Optus #Junk