Optus

Optus Outage Report in Adelaide, State of South Australia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Adelaide come from postal codes 5000.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Adelaide, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Adelaide, State of South Australia 03/29/2024 04:40

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Adelaide, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

Loading map, please wait...
City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Phone
AustraliaAdelaide Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

  • sian_walden Sian Walden (@sian_walden) reported from Adelaide, State of South Australia

    @alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow

  • keegansard Keegan J. Sard (@keegansard) reported from Adelaide, State of South Australia

    Hey @Optus - your app is broken again! DM me.

  • LeithGourlay Leith Gourlay (@LeithGourlay) reported from Adelaide, State of South Australia

    @danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time

  • stratEGbywade stratEG by wade (@stratEGbywade) reported from Adelaide, State of South Australia

    @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

  • bloodhoundau Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • effielarocca Teresa LaRocca (@effielarocca) reported from Adelaide, State of South Australia

    @Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

  • Mikey_Nicholson Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, State of South Australia

    @AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • returnofsmith Paul Mizzi (@returnofsmith) reported from Adelaide, State of South Australia

    Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • samotonin sam ☼ (@samotonin) reported

    data and hotspot not even working with this internet outage **** u i have work to do @optus

  • davidwbreen David Breen (@davidwbreen) reported

    @Optus have an appt for a @NBN_Australia technician to come to my house tomorrow. Have called your customer service to reschedule, have been told by 3 different operators the appt can’t be cancelled so when the NBN tech arrives and no one is here don’t blame me #useless

  • CompostoAngelo Angelo Composto (@CompostoAngelo) reported

    @Optus your internet is so ******* **** I piss faster, you pay for unlimited internet and can’t even ******* use it, ******* fix it or I’ll go to Telstra

  • Thomo6006 Thomo (@Thomo6006) reported

    @Optus internet has been out all day, and no correspondence from Optus. Nothing proactive at all. Terrible service. Who do we contact for compensation?

  • ruth_graver Ruth Graver (@ruth_graver) reported

    Hey @Optus after more than 20 years with you why do I have to jump through hoops to upgrade my phone. Put order in last Wed found out today when I contacted you it was withdrawn told to email photo ID, never originally asked. Sent, now email add. incorrect. Telstra looking good

  • DisasterFerret DisasterFerret (@DisasterFerret) reported

    @Optus SO much for 24x7 support, I attempted to report an issue ~9pm last night, now all contact services are down?

  • JonathanHelps1 Jonathan Helps (@JonathanHelps1) reported

    @Optus Hey, no NBN service in Hornsby / Asquith area since late Sunday night, have you got any updates?

  • AequoEtBono Angus M-a-c-i-n-n-i-s (@AequoEtBono) reported

    Hey @Optus, is there a good reason why the news that my email password (which is unique to optusnet) has been compromised is coming from my iPhone, rather than from you? Not being able to change the password on my mobile doesn’t help, either

  • bec3mum Rebecca Rathbone (@bec3mum) reported

    @Optus absolutely disgusting service At least Matt in yoir Miranda store was polite. Telecommunications ombudsman, here we come!

  • GrumpyOldBastrd Colin (@GrumpyOldBastrd) reported

    @Optus Problem still unresolved after 4 years. Over 200 hours spent with useless support dept. Been trying to get this fixed since the S9 was Optus' special offer. Nothing but lies, broken promises, and being ignored constantly. 4 YEARS is not exaggeration. High class service from Optus