Optus

Optus Outage Report in Adelaide, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Adelaide, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Adelaide, State of South Australia 01/17/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Adelaide, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet

Community Discussion

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Optus Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • johnjgirvan John J Girvan (@johnjgirvan) reported from Adelaide, State of South Australia

    Optus now send videos in their email to help you understand your bill #sloptus

  • Mikey_Nicholson Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, State of South Australia

    @AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)

  • sian_walden Sian Walden (@sian_walden) reported from Adelaide, State of South Australia

    @alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

  • returnofsmith Paul Mizzi (@returnofsmith) reported from Adelaide, State of South Australia

    Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus I am unable to make outbound calls, when will this issue be resolved please?

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

  • effielarocca Teresa LaRocca (@effielarocca) reported from Adelaide, State of South Australia

    @Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

  • stratEGbywade stratEG by wade (@stratEGbywade) reported from Adelaide, State of South Australia

    @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

  • ILM126 Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, State of South Australia

    @GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

  • drnicktellis Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia

    Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • seadog48 Sean M Quinlan (@seadog48) reported

    @SandraM19642635 @hughriminton I’ve been with Optus since Optus was invented. 1999? **** knows what iD I used 23 years ago!

  • TrixieBelden_ Sharon H (@TrixieBelden_) reported

    @TjornSibma @MarkMcGowanMP @Optus Thought you lot were against cancel culture.

  • Gordon00810226 Gordon (@Gordon00810226) reported

    @ShiannonC With so many Australians compromised, the government has an obligation to protect them! I say this as someone who is not affected. This is separate from the issue of who is financially responsible (clearly must be Optus)

  • mozziebytes MozzieBytes⚰️/1746☸️NOFLUencer😷Prevent🦠Beats💉 (@mozziebytes) reported

    @redruby17 @Optus @Equifax Probably easier to just hack into Optus than get any service

  • ItsStarMystique Star Mystique (@ItsStarMystique) reported

    So... Apparently I was one of the customers affected in the @Optus hack... 🫠 @VodafoneAU is your security better? Because I'm in the market for a new mobile service provider... 🥹

  • AdelieGirl Adelie Davis (@AdelieGirl) reported

    @RollerDerbyMum Sheesh you are angry. Don’t take it out on me. Take it out on Optus FFS! If the current government is urgently looking at changing the legislation then that’s because it’s currently off and your bush lawyer work is incorrect. Now back ******** off.

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

  • DezMaggs Derek 'Dez' Maggs 🔜 #PAXAus (@DezMaggs) reported

    @jurdman Feel ya, @jurdman Optus told me it would be $350 bucks to cancel, & them screwing up wasn't against there terms. They they won't waive it lol

  • neilw101 Neil Wray (@neilw101) reported

    @joshgnosis Just tear up Optus’s carrier license right now and let telstra step in and continue our service.

  • Trevor12371105 jimmmmyyyyyyyyy (@Trevor12371105) reported

    My last hours with Optus being my service provider TF