Optus Outage Report in Adelaide, State of South Australia
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The latest reports from users having issues in Adelaide come from postal codes 5081, 5000, 5085, 5070, 5115, 5061, 5043 and 5022.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Adelaide, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (31%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Adelaide, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Total Blackout | |
| Adelaide |
Phone | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Adelaide, State of South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
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David McCandless
(@davemc) reported
from
Adelaide, State of South Australia
Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked
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Lady Pooh ( Crazy Sewer Rat )
(@LadyPoop2) reported
from
Adelaide, State of South Australia
@DougCameron51 Very Bad Moce,Optus!!So bad for business....
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Peter Malinauskas
(@PMalinauskasMP) reported
from
Adelaide, State of South Australia
@NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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Winsor Dobbin
(@winsordobbin) reported
from
Adelaide, State of South Australia
@Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail
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Rob Scriva
(@rovingrob) reported
from
Adelaide, State of South Australia
Is the Optus network cooked in Adelaide? So slow. Can’t even checkin
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Roy
(@saroadie) reported
from
Adelaide, State of South Australia
@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update
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natasha alexandra w
(@nartazartaz) reported
from
Adelaide, State of South Australia
@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
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Brendan Cullen
(@bcullen76) reported
from
Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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ChelseaFC Adelaide
(@ChelseaFCOwner) reported
from
Adelaide, State of South Australia
Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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Mr Dom
(@iammrdom) reported
from
Adelaide, State of South Australia
I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.
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AKH 🇦🇺
(@adriankhall) reported
from
Adelaide, State of South Australia
@Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!
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Philip Downes *
(@phileboy11) reported
from
Adelaide, State of South Australia
Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend
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Peter Malinauskas
(@PMalinauskasMP) reported
from
Adelaide, State of South Australia
@chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Lady M 💫
(@harryxroyalty) reported
from
Adelaide, State of South Australia
@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Shahzad Siddique
(@EngrMShehzad) reported
from
Adelaide, State of South Australia
I’m not impressed by @Optus services. I wanna cancel the plan.
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dynamic island dom
(@iammrdom) reported
from
Adelaide, State of South Australia
Seems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Popin Piento
(@praveensays99) reported
@Optus Optus has really poor service. Avoid.
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Jason Gregory
(@car__ma__vie) reported
@DoveMetal Honestly, I’ve had Vodafone and Optus but the connection and customer service was not great. I went to Telstra because...it isn’t awesome, but it’s better than the others.
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Gautam Kasukhela
(@gautamkasukhela) reported
@Optus @OptusEnterprise technical experts tell me the attached video call images (WhatsApp, Duo, Skype) on the new @Google Pixel 5 is NOT an issue. I raised a concern (BASC01707166) on the very day I got my phone only to be told "you are on your own with this phone and (1/3)
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Declan
(@kilkenny_d) reported
@Optus Thanks, it just seems to say no connection when on apps and very slow sending or receiving messages. I’m in Ashgrove, Brisbane if that helps. Apple iPhone XS.
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Peter
(@psg_au) reported
@NBN_Australia We had 25Mbps on ADSL.... MORE on Cable from Telstra & Optus.... NBN Have broken what we had... They are providing a service which is WORSE and not meeting the Govt brief...
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Peter
(@psg_au) reported
@NBN_Australia NOT Fit for purpose... Australia was better off with the old internet model... At least Telstra & Optus could provide Cable... Even ADSL was more reliable and in many cases FASTER then this crap called NBN. WASTE or TAXPAYER's money....
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John cooper
(@Chelsea1902) reported
Foxtel is far too expensive, Swamped with Advertising Poor value for money The more suitable are Netflix Disney Plus BritBox , Acorn Optus Sports APP. & ESPN
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Damo
(@Damoadelaide) reported
@BlayneTreadgold Needs to be Optus at least or a major network
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
Hi @Optus my internet has been down since yesterday morning, I’m missing calls and have had to hotspot my phone, I live in the 4053 post code. Wth is happening?
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
@DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.