Optus Outage in Adelaide, State of South Australia

@Kanga561 Majority of my details have changed since then luckily but it's bloody stressful isn't it. I hope you don't get too much trouble from it. It's absolutely bullshit. I had it happen with optus, now this. It's beyond a joke.

@Optus None of this helps. You couldn’t help me when it happened last year and I don’t doubt the answer will be the same again tomorrow. What the app says vs what my phone settings say are two completely different things.

I spoke to @Optus about cancelling my service and part of the package to keep me was a 12 months subscription to Equifax - so wait, do I need it or not? I don’t think it should be an optional extra 🤨

@Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!

Optus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...

Online licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.

@sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?

After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.

@MFWitches @Optus Well pleased to say I have never liked them so lucky this time!!! Gladys says it all and the smug insensitive ignorant CEO. Both a disgrace and disappointment

Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

@chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

@NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

Seems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.

Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked

@Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail

@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

@Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

@DougCameron51 Very Bad Moce,Optus!!So bad for business....

I went and revoked Facebook app access the other day and holy **** I need to clean that out more often. If Optus and Medibank could have breaches I'm sure Match 3 Game #23 is unsafe as hell.

Australian great, Ricky Ponting, 47 was taken to hospital in Perth after feeling unwell. Ponting, who is part of the Seven Network commentary team was at Optus Stadium on Dec 1 during the first Test against West Indies, when he started feeling unwell. He is said to be okay.

@wenotfinished Hey, there. For more support please DM us and we will assist you further with the My Optus App. -Tigs

@Optus your stupid app removed my credentials so I can't pay the bill and your mongoloid telephone service goes around in circles. ******* answer me you dogs

@Optus horrible experience. I had ordered a watch and sms from optus confirms watch delivered to store only to know later in the store that the sms was a system error. Great top up service for customers after data breach.

@ArtistAffame @eternalstranger Yes the cyber minister and Medibank did big media statements this week re the full data dump. Not great news at all. Half the country is affected with this one. I'm glad I'm not. The Optus one is bad enough for me.

I always think Optus Stadium looks like it's been wrapped in a garbage bag and only half the bag has been torn off #AUSvWI

@Optus Your support is hopeless. It took six phone calls with your support people and 3 promises that my problem would just take 10 days. They lied. Noone set up a Case on the My Optus App and nothing was done for over 30 days and 12 wasted hours for me. #UselessLies

@Optus I bought a phone 40 days ago. I have no contact with Optus. Optus has locked the IMEI on my phone and are demanding $80 EXTORTION fee in order to unlock it according to Cynthia from anti-customer service! Optus may have a contract with the previous owner but not with me.

@gwynne007 @wests_glory I hope so, had some very bad experiences with them. At least attending games means I hopefully won't have to use Optus.