Optus

Optus Outage Report in Adelaide, State of South Australia

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The latest reports from users having issues in Adelaide come from postal codes 5000, 5022, 5067, 5085, 5052, 5031, 5006 and 5032.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Adelaide, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Adelaide, State of South Australia 03/04/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Adelaide, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Phone
AustraliaAdelaide TV
AustraliaAdelaide Phone
AustraliaAdelaide Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    Online licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.

  • rovingrob Rob Scriva (@rovingrob) reported from Adelaide, State of South Australia

    Is the Optus network cooked in Adelaide? So slow. Can’t even checkin

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    @chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • ChelseaFCOwner ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, State of South Australia

    Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

  • winsordobbin Winsor Dobbin (@winsordobbin) reported from Adelaide, State of South Australia

    @Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • bow55213735 John Bowman (@bow55213735) reported from Adelaide, State of South Australia

    @Asher_Wolf @pully8 @OAICgov I had a free month, the following day after it expired Optus was compromised. I wanted to cancel my account prior to the day before the free month ended. So I took my modem back, but was told I could only cancel the account if I bought the used modem. If I had a faulty modem YES!

  • davemc David McCandless (@davemc) reported from Adelaide, State of South Australia

    Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked

  • STEVEFI14205588 STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, State of South Australia

    @sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?

  • harryxroyalty Lady M 💫 (@harryxroyalty) reported from Adelaide, State of South Australia

    @Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

  • LizzieGeddes ArchiesMum (@LizzieGeddes) reported from Adelaide, State of South Australia

    @MFWitches @Optus Well pleased to say I have never liked them so lucky this time!!! Gladys says it all and the smug insensitive ignorant CEO. Both a disgrace and disappointment

  • LadyPoop2 Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, State of South Australia

    @DougCameron51 Very Bad Moce,Optus!!So bad for business....

  • iammrdom Mr Dom (@iammrdom) reported from Adelaide, State of South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • adriankhall AKH 🇦🇺 (@adriankhall) reported from Adelaide, State of South Australia

    @Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

  • phileboy11 Philip Downes * (@phileboy11) reported from Adelaide, State of South Australia

    Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

  • gcov5 gcov (@gcov5) reported from Adelaide, State of South Australia

    Optus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...

  • paulnudeisbest Living life naked (@paulnudeisbest) reported from Adelaide, State of South Australia

    After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.

  • iammrdom dynamic island dom (@iammrdom) reported from Adelaide, State of South Australia

    Seems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    @NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • nartazartaz natasha alexandra w (@nartazartaz) reported from Adelaide, State of South Australia

    @Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • umeshnHayley Umesh and Hayley (@umeshnHayley) reported

    @VodafoneAU After 6 months of continuous efforts to try and resolve the issue we have decided to get rid of Vodafone. We have ported our number to @Optus.

  • Sui1977 Dale (@Sui1977) reported

    Password for the Vuck still not come through :/ I give up for the night. I think it might be an @optus issue. Some emails come through, others aren't(not being filtered either, I've checked).

  • nartazartaz natasha alexandra w (@nartazartaz) reported from Adelaide, State of South Australia

    @Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

  • repeat_offenda Rob the dentist (@repeat_offenda) reported

    @7olympics @GrogsGamut @Optus She said what to her dad? Because I'm obviously poor at lip reading

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • mrspearing spiro (@mrspearing) reported

    @Optus Hey @Optus I’ve down as you’ve asked it’s now been over an hour for a response. Which in total has been 7 hours of waiting on you to at least attempt to provide a solution and/or just talk.

  • GershwinLinda linda Gershwin (@GershwinLinda) reported

    ok i going to do something horrible stressful and try and negotiate with optus over the phone

  • sarahjansencom Sarah Jansen (@sarahjansencom) reported

    Why does my @Optus wifi router have so much trouble connecting to a system it's physically plugged into

  • vshankar90 Vijay Shankar (@vshankar90) reported

    @Optus #optus It was working until evening and now its gone. All white lights on the Nokia modem. No help from support. Support has gone to sleep

  • vshankar90 Vijay Shankar (@vshankar90) reported

    @Optus I've contacted support and they are clueless on this simple question - What do the lights mean on the modem ?