Optus outages and service status in Adelaide, South Australia
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Adelaide, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 10, 9:19 PM GMT+10.
- Phone (50%)
- Internet (17%)
- Total Blackout (17%)
- Wi-fi (17%)
The latest reports from users having issues in Adelaide come from postal codes 5000 , 5008 , 5065 , 5081 and 5085 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Adelaide, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Adelaide, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Wi-fi | 4 days ago |
|
Adelaide
|
Phone | 5 days ago |
|
Adelaide
|
Internet | 7 days ago |
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Adelaide
|
Total Blackout | 21 days ago |
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Adelaide
|
Phone | 22 days ago |
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Adelaide
|
Phone | 28 days ago |
Community Discussion
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Optus Issues Reports Near Adelaide, South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
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Robert (@Bobbyt_54) reported from Adelaide, South Australia@afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Leith Gourlay (@LeithGourlay) reported from Adelaide, South Australia@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Shahzad Siddique (@EngrMShehzad) reported from Adelaide, South AustraliaI’m not impressed by @Optus services. I wanna cancel the plan.
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
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Lady M 💫 (@harryxroyalty) reported from Adelaide, South Australia@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.
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Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, South AustraliaOnline licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.
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Anthony Ashton (@bloodhoundau) reported from Adelaide, South Australia@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
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paz (@ianparry9) reported from Adelaide, South Australia@bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Matthew Selby (@mselbyLFCSC) reported from Adelaide, South Australia@BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, South Australia@actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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nikitarenwood (@nikitarenwood) reported@Optus @ollierafc This happens all the time and the customer service team does not care or offer any help
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Icanhaveaopinion (@whateveryeahnah) reported@Optus left for another provider because you left me on a higher plan than new plans. No second chance, screw you like you screwed me. Bye bye. NEVER AGAIN.
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Wasabi OzLamb 🐝 🇦🇺 🦘✡️ (@WasabiIzLamb) reported@ausstockchick Moonlighting as Optus Customer Support.
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Jez (@Jez3c) reported@nicko_316 You gotta feel sorry for the weagles fans. They keep rocking up in droves the last 3-4 years at Optus, but they never stay for the whole game. Think the club needs to refund their membership fees. Absolute daylight heist. No wonder they're the richest club in the land.
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ColonialYobbo (@ColonialYobbo) reportedInternet services provider is not solely @OPTUS, and even your damn website APP for submitting incidents stalls. Less focus on sponsorships, more focus on infrastructure and upgrades might help you actually retain customers and offer a decent service.
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evil gay spirit (@sebmygoat) reported@roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN
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paul gallagher (@perthovalman) reported@MattBobBrad1 That was on the weekend tho. First game here we had 45,000 at Optus. That was on the weekend. There’s probably 16 maybe 17,000. That’s not to bad. Game should have been tomorrow or Sunday. Oh well. Most important thing is get a result
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Anthony (@onebigmoon31) reportedIs the camera work at Optus always this horrendous? Missed half the game while the focus is off play. Horrible viewing.
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Sriram Narayanarao (@Sriramcse31) reportedCustomer care asked me to recharge roaming packs, validity packs, and top-ups, but none work because the SIM cannot connect to any network here (Telstra, Optus, Vodafone AU).
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jagjetfly 🐎🐎 (@jagjetfly) reported@johnkanga @RacingPedigrees Sometimes it just comes down to the provider in the area. I use Amaysim and never had a problem at country tracks, they use Optus network.