Optus Outage in Adelaide, State of South Australia

@Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

@Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

@DougCameron51 Very Bad Moce,Optus!!So bad for business....

Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

Is the Optus network cooked in Adelaide? So slow. Can’t even checkin

@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

I’m not impressed by @Optus services. I wanna cancel the plan.

@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!

@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!

@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?

Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since

Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS

@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P

@Optus I am unable to make outbound calls, when will this issue be resolved please?

Optus now send videos in their email to help you understand your bill #sloptus

@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

@ItsErikabYo For example, in Canberra and Newcastle, I know houses and shopping areas where the reception is so poor for Optus and Telstra, 4G is completely unusable for WFH and video calls.

@luke_amott I’ve been with Telstra for my wifi nbn for a very long time and have had no trouble. I’m using the shopping centres wifi atm alas optus is down can’t use my phone but I can call

@BLShiv I have better luck with my Telstra wifi nbn at home. Poor mum couldn’t even pay her bills or get cash out cos aus post is down with optus

@sendboots Calls ✅ Messaging ✅ Optus Sports ✅ Website ✅ Not a bad news, but account strangely has an additional 20GB 🤔

@ItsErikabYo Optus is just so mediocre in a lot of places it shouldn't be. And people say instead of using hopeless NBN we should just use 4G. I laugh. Both are terrible.

@normboy562 @blanketcrap @RonniSalt Probably Optus or Gina given her support of Sophie Mirabella! Ugh!

is anyone w optus having issues with their mobile data????????????

Love it when optus is down and I need to go out dml. Just as well mum has credit on her phone so we can call a cab

Optus now think they are Govt & ask for Govt type related documents to verify your identity Why does the customer have to do all the work?

Today the Mum related drama is…. The home phone is not working And I’m on the phone to Optus Optus you are FKN useless