Optus Outage Report in Adelaide, State of South Australia
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The latest reports from users having issues in Adelaide come from postal codes 5000 and 5069.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Adelaide, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (49%)
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Phone (29%)
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Wi-fi (11%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Adelaide, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Internet | |
| Adelaide |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Adelaide, State of South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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AR 🇭🇲🇮🇶
(@Abdullah_Raouf) reported
@Optus The chat lady stated she can't help until i speak to someone. The problem is: 1) The activation site not working properly 2) The calls are not connecting 3) Chat service no idea what to do What your 11 years customer can do? #optus
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Manny
(@sandy77807472) reported
@Optus Then tell me what details are incorrect may be I can help you with that particular information to verify my account, rather than giving me riddles to solve.
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Rodney King
(@GadgetKingAus) reported
@Optus you randomly de-activated my voicemail last week. I’ve RE-activated it & spoken to tech support, but still not working. Please help 🙏
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Optus
(@Optus) reported
@dunnowotidunno An Optus email address would generally be cancelled at the same time as the internet service. I've also responded to the DM you sent through and will continue to assist from there if you have any other questions. Jack
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Cody 💉💉
(@ResiLife21) reported
Hey @Optus, quick question. I have switched to Amaysim but I would still like to keep my Optus number active and use it as a secondary number. I am on prepaid. How often will I need to recharge to keep my service active? Is a $10 recharge every 6mths (or whatever the min is) OK?
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dunnowhatidunno
(@dunnowotidunno) reported
@Optus How long is an Optus email address active for after moving out of a property and disconnecting the internet service?
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Sean McMurtrie
(@seanojmac) reported
How **** is @Optus!!! In suburban Nicholls ACT and the best I can get is 1 bar of 3g and most of the time it's SOS. Can't wait to move back to Telstra #Optus #Optusfail
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kenmunyard
(@kenmunyard) reported
@NBN_Australia outage since early morning . Springwood Qld. Optus advise possible 4 day outage.NBN schedule.
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Charbel
(@charbelissa_) reported
@Optus I don’t know what scheduled maintenance you are doing in my area. But my wifi has been non existent for 3 days. Sort your **** out
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Jen Heaney
(@mrsjenheaney) reported
@Optus so for the 3rd time this week our internet is down again in 2173.