Optus

Optus Outage Report in Adelaide, State of South Australia

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The latest reports from users having issues in Adelaide come from postal codes 5000.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Adelaide, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Adelaide, State of South Australia 02/06/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Adelaide, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide E-mail
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Phone
AustraliaAdelaide Internet
AustraliaAdelaide Phone

Community Discussion

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Optus Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

  • pe1erhowell Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, State of South Australia

    @jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

  • NixLib Nikki May 📚 (@NixLib) reported from Adelaide, State of South Australia

    Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • keegansard Keegan J. Sard (@keegansard) reported from Adelaide, State of South Australia

    Hey @Optus - your app is broken again! DM me.

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

  • sian_walden Sian Walden (@sian_walden) reported from Adelaide, State of South Australia

    @alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

  • stratEGbywade stratEG by wade (@stratEGbywade) reported from Adelaide, State of South Australia

    @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

  • realLeoJames Leo James (@realLeoJames) reported from Adelaide, State of South Australia

    @DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

  • bloodhoundau Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • effielarocca Teresa LaRocca (@effielarocca) reported from Adelaide, State of South Australia

    @Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

  • returnofsmith Paul Mizzi (@returnofsmith) reported from Adelaide, State of South Australia

    Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

  • LeithGourlay Leith Gourlay (@LeithGourlay) reported from Adelaide, State of South Australia

    @danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • conal_tuohy CONAL (@conal_tuohy) reported from Brisbane, State of Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    Hello @Optus I refer to Optus Case #111187 which was reported a week ago. I still haven't heard anything from your support team. Can you please follow this up. #Optus

  • propertyofKJ KJ 🥺🏳️‍🌈 #lesfic (@propertyofKJ) reported

    @SezClom They've been such arses and I'm sick to death of all the crap. Optus seems logical.

  • neiltdesouza Neil De Souza💥 (@neiltdesouza) reported

    @visav_nath @Optus Correct. It’s gotten worse than a few years ago. Digital team or not, waiting for 20-30 minutes for a 2 minute task is a fail.

  • jupiter3x69 Jupiter Price (@jupiter3x69) reported

    I'm with Optus so I am ok There is crap everywhere ok No confidence here mate Anyway take care And don't fall for it ok Have a good day Philip...

  • DrewFromPerth Drew (@DrewFromPerth) reported

    @MandurahPol If I was a Detective or someone in that kind of position, I would open the phone, call Optus and provide the IMEI number. You never know, you may just get the owner's name.

  • backupbear 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈📝 (@backupbear) reported

    That's four SMS's and two emails in the space of 60 seconds telling me about network upgrades in my area being complete, @Optus. Getting awful damn spammy from your end.

  • backupbear 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈📝 (@backupbear) reported

    Thankyou @Optus for the second email telling me that network upgrades in my area have been completed.

  • rachplayssttv R a c h 🌱 (@rachplayssttv) reported

    I swear we have the worst luck with internet providers.. first Optus and now @Aussie_BB is being ridiculous. We signed up with them before we had to move with a 6 month deal and now they want us to pay full price when we only used them for under 2 months! I'm really not happy.

  • SamNicoletti3 Sam Nicoletti (@SamNicoletti3) reported

    Ahhhh THE JOY!! Calling Optus this morning to complain about the reception cutting in and out in a suburb 10kms from Melbourne CBD.. Only for the call to cut out whilst I was getting somewhere due to no reception! #FML #Optus