Optus

Optus Outage Report in Adelaide, State of South Australia

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The latest reports from users having issues in Adelaide come from postal codes 5000.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Adelaide, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Adelaide, State of South Australia 04/15/2024 15:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Adelaide, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Total Blackout
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Phone

Community Discussion

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Optus Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • cjsheldon2012 Christopher (@cjsheldon2012) reported from Adelaide, State of South Australia

    @SouthOzJohnny @Optus In the Optus app, go to more (3 dots down the bottom of the page), then profile and scroll down. That’s where I found mine

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.

  • pe1erhowell Peter Howell ☂︎ (@pe1erhowell) reported from Adelaide, State of South Australia

    @jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh

  • miriamsilva595 Miriam Silva (@miriamsilva595) reported from Adelaide, State of South Australia

    Terrible customer service from @Optus taking $500 direct debut from my Dad’s account instead of $70 and not giving him back his money. He has been 5 times to the Optus office and phoned 3 times and they just hang up on him. Very poor customer service. Please fix it

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

  • NixLib Nikki May 📚 (@NixLib) reported from Adelaide, State of South Australia

    Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Adelaide, State of South Australia

    @Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • trck71 Mark Donnell (@trck71) reported from Adelaide, State of South Australia

    @Optus very poor, you send message which is followed and still not actioned. Very poor. #optus #badservice #noservice

  • tamwisey Tam Wiseman (@tamwisey) reported from Adelaide, State of South Australia

    @Optus Netflix down here too 😢

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • realLeoJames Leo James (@realLeoJames) reported from Adelaide, State of South Australia

    @DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

  • Bobbyt_54 Robert (@Bobbyt_54) reported from Adelaide, State of South Australia

    @afardone @Optus The silly thing is there is a discount there but I have to add another phone. Just re-contracted both our mobiles late last year. Now over our data limits cause ADSL is so slow Fiona can’t do her work. Internode lady is calling me back Friday. Might go with them.

  • laylaflynn13 lAyLa (@laylaflynn13) reported from Adelaide, State of South Australia

    @Optus I just wanted to relax and watch Netflix for once and the internet is down wtf

  • ianparry9 paz (@ianparry9) reported from Adelaide, State of South Australia

    @bennydee80 @Optus Learnt this 13 years ago Ben. As expected they haven’t lifted their game. The sooner you realise that service and reliability is worth more than a few extra $$ you will then stay clear of Optus for life. If they offered free service and phones I would still say no to them

  • mselbyLFCSC Matthew Selby (@mselbyLFCSC) reported from Adelaide, State of South Australia

    @BSFootball @OptusSport Blame the PL for the rights they offer. It’s ridiculous but not an Optus issue.

  • bloodhoundau anthony ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @verbaliza @Optus I used to have that with @Telstra what a mob of c. Ill never do business with them again

  • bloodhoundau Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • RachelBlack2009 Rachel Black (@RachelBlack2009) reported from Adelaide, State of South Australia

    @Optus I have tried to get hold of you numerous times on the phone but the delays are so long that I’m told you may not answer today. This tweet is just evidence as documentation that I am doing all I can to resolve an issue but my hands are tied as you’re too short staffed.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rlaxton Richard Laxton (@rlaxton) reported

    @GladysB What merger? TPG and Telstra are entering into a limited equipment sharing agreement! Nice to see that you have maintained your loose grasp on truth as you transition to the private sector. As an @Optus customer myself, I may have to become an ex-customer soon if this goes on.

  • wrhollingsworth William (@wrhollingsworth) reported

    @Optus also I supervise a tech support call centre so don't deign to speak down to to me.

  • JezGerino Mini Yeavi (@JezGerino) reported

    @dickins92 @gerson008 @GladysB Vodaphone is Optus network. Both utterly ****.

  • yungjabbi Cameron (@yungjabbi) reported

    @GladysB It took 5 minutes to load this tweet on the optus network

  • tw3nty10 Wugaga (@tw3nty10) reported

    @Optus Can you please explain why an EXISTING NBN customer who wishes to downgrade his/her plan, is FORCED to purchase another modem?

  • BallzBuzzBlind Buzz_Ballz_Blind (@BallzBuzzBlind) reported

    @GladysB Have you used Optus before. It's a backwards step from any communications network

  • wrhollingsworth William (@wrhollingsworth) reported

    Once again, despite having NBN techs replace all hardware, @Optus continues to have constant drop outs. Do not engage in a contract with @optus, they drop out over a dozen times a day. They are the worst ISP in Australia.

  • gerson008 Johnson Lai (@gerson008) reported

    @GladysB Increasing the current free EPL sports subscription to $8.95 for existing customer is NOT "put our customer first at Optus". I may switch to Vodafone.

  • Danza109 Dan (@Danza109) reported

    @Optus can’t seem to login to my online chat or contact anyone via the phone? How can I get in touch with someone ASAP?

  • PaulOK12320402 Da Stropalopacus (@PaulOK12320402) reported

    @GladysB My Optus broadband is atrocious..constant drop outs ..glad you’re going to fix it