Optus Outage Report in Adelaide, State of South Australia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Adelaide come from postal codes 5000 and 5011.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Adelaide, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (54%)
-
Phone (25%)
-
Total Blackout (9%)
-
Wi-fi (9%)
-
E-mail (4%)
Live Outage Map Near Adelaide, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide |
Phone | |
| Adelaide |
Wi-fi | |
| Adelaide |
Wi-fi | |
| Adelaide |
Internet | |
| Adelaide |
Phone | |
| Adelaide |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Adelaide, State of South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:
-
Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
-
Keegan J. Sard
(@keegansard) reported
from
Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
1. The biggest mistake going to @Optus. Over 20 calls in the last week. I called 5x about correcting your mistake on the delivery address and you still sent it to the wrong location. 2. You never ported my number over correctly and now a week later and 10 more calls and not done.
-
RedRaw Radio
(@REDRAWRADIO) reported
from
Adelaide, State of South Australia
@Optus #AllenLew make good on your statement you will sack staff responsible for poor service - I've spent 5hrs of my time seeking to transfer a Virgin service to Optus Your CreditReview numpties need a rocket up em ref 2005236605 Call me or I'm off to @Telstra @HarveyNormanAU
-
Leo James
(@realLeoJames) reported
from
Adelaide, State of South Australia
@DimitriPeppas_ Ugh I wish. Optus said I could upgrade for free after 12 months. Never got an email! I think when this contract runs out, I’ll buy a phone out right and SIM card it...
-
stratEG by wade
(@stratEGbywade) reported
from
Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
-
Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra
-
Teresa LaRocca
(@effielarocca) reported
from
Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
-
Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
-
lAyLa
(@laylaflynn13) reported
from
Adelaide, State of South Australia
@Optus I just wanted to relax and watch Netflix for once and the internet is down wtf
-
Anthony Ashton
(@bloodhoundau) reported
from
Adelaide, State of South Australia
@LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.
-
Paul Mizzi
(@returnofsmith) reported
from
Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.
-
Peter Howell ☂︎
(@pe1erhowell) reported
from
Adelaide, State of South Australia
@jacojac @BeauGiles @Optus Yea I also don’t see why you have to go into store to get the esim. I went into my local and the girl didn’t even know what I was talking about. Pretty bad service tbh
-
Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.
-
Sian Walden
(@sian_walden) reported
from
Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
-
Leith Gourlay
(@LeithGourlay) reported
from
Adelaide, State of South Australia
@danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected
-
Nikki May 📚
(@NixLib) reported
from
Adelaide, State of South Australia
Switched to @Optus 1 day a go and regretting it already. 1 phone call, 2 chats and now I have to go to a store because they sent me a dodgy sim. Surely as a new customer you would send them a new one rather than inconvenience them. RIP @virginmobileaus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Luke Kavenagh
(@Luke_Kavs97) reported
@JoshGarlepp Exact same issue with streaming platforms (both: sports - Kayo, Stan Sport, Paramount, Optus Sport etc; and entertainment - Netflix, Stan, Disney, binge, paramount etc)
-
Ade
(@hapast8) reported
@AusIndiMedia And Optus still insist on clumsy overseas "support" model and no proper goodwill compensation like free credits etc for this huge spamming we've all been getting
-
Rob
(@RKOZBOY) reported
@ShitFuckery1 I’m already dealing with the ombudsman over Optus. They are supposed to contact me to sort it out. Not heard a peep for months—they obviously don’t give a ****!! @Optus Big business is busy ripping of their corporate clientele because they in turn rip off us, the little people.
-
Catalin Cimpanu
(@campuscodi) reported
Also: -Optus data extortionist sentenced to community service -SecurityScorecard publishes list of 17k IPs used by Killnet -ESXiArgs data can be recovered -Malware reports on Paradies Clipper and Stealerium -Researcher hacks Toyota's global supply portal -New Netgear pre-auth RCE
-
Tim Williams
(@mySMtips) reported
@dodo How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!
-
Jason Bowers
(@BigShotJason) reported
@Optus I. CAN’T. SETUP. SERVICE. WITHOUT. YOUR. APP. RECOGNIZING. MY. VALID. PASSPORT.
-
Kim
(@kimbstruck) reported
@AyleneinNZ @Optus @kbrspace Thank you, it’s a full on fuxache. Less time with cute animal ads and leaving peoples’ data at bus stops, more time providing a service people pay for.
-
Neece Lone Wulf
(@NeeceWulf) reported
@sunriseon7 @Optus Tower at Rosemeadow NSW has been worked on for for over a year and half and drops signal daily
-
Kim
(@kimbstruck) reported
trying to set up a conference call - but @Optus hung up on them after keeping them waiting ages. @Optus assured an email would be sent to fix it, but in news that will surprise nobody, least of all me and my daughter, it’s still in limbo.
-
Suzanne North 🇦🇺 🌸
(@Suzanne26171032) reported
@Optus why is it so hard to talk to a human? 14 days no internet! This is unacceptable! Calling and messaging with no help! I call and I get disconnected? I message and I am constantly repeating myself… I have a case manager I cannot get a response from!