Optus

Optus Outage Report in Adelaide, State of South Australia

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The latest reports from users having issues in Adelaide come from postal codes 5000.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Adelaide, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Adelaide and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Adelaide, State of South Australia 06/03/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Adelaide, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Adelaide, State of South Australia

Latest outage, problems and issue reports in Adelaide and nearby locations:

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    Online licence replacements are now available for affected Optus customers. Effective immediately, South Australians affected by the Optus data breach will be able to apply for a replacement licence online via their mySAGOV account - without having to attend a Service SA Centre.

  • gcov5 gcov (@gcov5) reported from Adelaide, State of South Australia

    Optus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...

  • adriankhall AKH 🇦🇺 (@adriankhall) reported from Adelaide, State of South Australia

    @Optus is there an NBN outage in the Klemzig area? Mobile phone service this morning was OKAY. Thanks!

  • paulnudeisbest Living life naked (@paulnudeisbest) reported from Adelaide, State of South Australia

    After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.

  • rovingrob Rob Scriva (@rovingrob) reported from Adelaide, State of South Australia

    Is the Optus network cooked in Adelaide? So slow. Can’t even checkin

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    @chrissyinoz Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • iammrdom Mr Dom (@iammrdom) reported from Adelaide, State of South Australia

    I’m stuck thinking about my mobile carrier, so I stay with an Optus MVNO or go to a Telstra ‘full service’ MVNO. It’s complicated. There’s $10 a month in it between the two companies.

  • davemc David McCandless (@davemc) reported from Adelaide, State of South Australia

    Seems my phone company Optus has been hacked so if you are being trolled or asked for money by me then you know that’s normal, but if there are stupid memes posted then I’ve been hacked

  • LizzieGeddes ArchiesMum (@LizzieGeddes) reported from Adelaide, State of South Australia

    @MFWitches @Optus Well pleased to say I have never liked them so lucky this time!!! Gladys says it all and the smug insensitive ignorant CEO. Both a disgrace and disappointment

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • saroadie Roy (@saroadie) reported from Adelaide, State of South Australia

    @Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

  • STEVEFI14205588 STEVE FISCHER (@STEVEFI14205588) reported from Adelaide, State of South Australia

    @sammyjcomedian Sammy was still smiling. Sadly this is close to the truth it's not at all absurd. Yet we pay so little for those who serve us. They cop the crap from poor management decisions. Hey @Optus have you not heard of reputational damage?

  • phileboy11 Philip Downes * (@phileboy11) reported from Adelaide, State of South Australia

    Hey @Optus who in their right mind designed a security system to send a one time code to an email address when I call for support about my internet not working? #AskingForAFriend

  • iammrdom dynamic island dom (@iammrdom) reported from Adelaide, State of South Australia

    Seems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.

  • harryxroyalty Lady M 💫 (@harryxroyalty) reported from Adelaide, State of South Australia

    @Optus hello, can you please explain why tf your reception is so bad at the moment? For the past 2 weeks I’ve barely gotten 2 bars! I can barely make a phone call.

  • PMalinauskasMP Peter Malinauskas (@PMalinauskasMP) reported from Adelaide, State of South Australia

    @NickToulantas Yes. Optus customers who have already paid a fee for a replacement licence can apply in person at their Service SA for a refund.

  • ChelseaFCOwner ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, State of South Australia

    Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.

  • LadyPoop2 Lady Pooh ( Crazy Sewer Rat ) (@LadyPoop2) reported from Adelaide, State of South Australia

    @DougCameron51 Very Bad Moce,Optus!!So bad for business....

  • winsordobbin Winsor Dobbin (@winsordobbin) reported from Adelaide, State of South Australia

    @Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail

  • nartazartaz natasha alexandra w (@nartazartaz) reported from Adelaide, State of South Australia

    @Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Vanessa81114828 Vanessa (@Vanessa81114828) reported

    @Optus I have been waiting for 4 days for case manager to call to replace modem. Been with Optus 31 years and service is appalling

  • arose62 AndrewR (@arose62) reported

    @Optus we've had the buffering looping on the TV for over 5 minutes now! Are you SURE that your network monitoring is showing NOTHING problematic in Charmhaven? Seriously? Truthfully?

  • zakmelb 🌟Mr.Opinion🌟 (@zakmelb) reported

    @Optus So o tried your "chat" ssevice which is automated... no help. I'm desperate for help.

  • ad_gunn adam online (@ad_gunn) reported

    @bajo Optus service is just worse than Telstra because they don't have as many towers; same would happen on any provider using the Optus network though (also most other providers saying they use the Telstra network only use the wholesale network which isn't the same as Tesltra's own)

  • John_Hempton John_Hempton (@John_Hempton) reported

    @Optus Your customer service sucks. I cannot even get through on the phone to talk about it. Please DM me and I will send you a phone number. Then phone.

  • arose62 AndrewR (@arose62) reported

    @Optus So why won't you "run some checks" without a DM (which just takes my ongoing complaints out of the public eye)? It's not like I can't reproduce the 0.3Mbps "speed" every single evening. Why can't Optus monitor the network around Charmhaven? Why would this DM be different??

  • SallyGearing Sally (@SallyGearing) reported

    @Optus Honestly @Optus this is getting beyond ridiculous now ….3rd time dropping out today …just fix this crap already

  • zakmelb 🌟Mr.Opinion🌟 (@zakmelb) reported

    @Optus Sarah. I have tried yout automated "chat" service with no help. I need to speak to someone now? Can you help? Otherwise what is the beat time ro call in the morning for hepp on this issue and my transfer to telstra. 30 yrs of relationship down the drain....

  • bajo Bajo (@bajo) reported

    Switched from Telstra to Optus recently because I hate Telstra a bit more than Optus. Finding the service really patchy, have to turn Aeroplane Mode on and off now and then just to get Voicemails or service back. Not sure if it’s a 5G issue? This is my first 5G phone.

  • BenB2112 Ben Berron 🇦🇺 (@BenB2112) reported

    Mobile coverage issues in Margate QLD since last Friday. I'm on Vodafone. My partner is on Optus and experiencing the same problem. Down detector is reporting no issues. So what is the problem?