Optus Outage in Adelaide, State of South Australia
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems detected at Optus
Optus problems in the last 24 hours in Adelaide, State of South Australia
March 05: Problems at Optus
Optus is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
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Internet
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Phone
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Wi-fi
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Total Blackout
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E-mail
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TV
Optus Outage Map Near Adelaide, State of South Australia
The most recent outage reports and issues originated from Adelaide.
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Optus in Adelaide, State of South Australia Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Optus Issues Reports Near Adelaide, State of South Australia
Latest outage, problems and issue reports in Adelaide and nearby locations:-
Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Weng Wong (@wengywong) reported from Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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John J Girvan (@johnjgirvan) reported from Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Susie 🌹 (@suechook) reported from Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Susie 🌹 (@suechook) reported from Adelaide, State of South Australia
@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia
@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Weng Wong (@wengywong) reported from Adelaide, State of South Australia
@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Weng Wong (@wengywong) reported from Adelaide, State of South Australia
Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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Weng Wong (@wengywong) reported from Adelaide, State of South Australia
@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Teresa LaRocca (@effielarocca) reported from Adelaide, State of South Australia
@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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Paul Mizzi (@returnofsmith) reported from Adelaide, State of South Australia
Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Sian Walden (@sian_walden) reported from Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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stratEG by wade (@stratEGbywade) reported from Adelaide, State of South Australia
@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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Keegan J. Sard (@keegansard) reported from Adelaide, State of South Australia
Hey @Optus - your app is broken again! DM me.
Optus Issues Reports
Latest outage, problems and issue reports in social media:-
Peter Gee (@pmgee76) reported
Why is it that @Optus stores continue to say No to helping get an eSIM for prepaid yet the website and online help say the stores can do this. Won’t be bothering with Optus anymore
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Jo (@Jo_Barnes) reported
@optus Q: do you have the ability to block a mobile number across the whole network? If so this one >>0477180990<< Scam phishing.
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Sourish Sannyasi 🇮🇳🇮🇳 (@xaverian_dgp) reported
@Optus Yes. Please ask the team to update the list. I am planning to upgrade my device to a new one, and if it doesn't support VoLTE, should I go elsewhere to find devices and network providers, who do?
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Esther Lim (@estherlimtf) reported
@EmilyHWoods That sucks. My mum’s been using mobile data for 2 weeks now and will be another week because all the technicians were busy and no one showed up on the day. Try another provider? She’s with Optus and I’m with Superloop.
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Sourish Sannyasi 🇮🇳🇮🇳 (@xaverian_dgp) reported
@Optus .. I have a Huawei Mate 10 and it is VoLTE enabled. Why can I not access VoLTE on your network? Is it something to do with the phone not being bought from you? #VoLTE
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Liam Jenkinson(Non-patriarchal)🐨🌞🌈 (@Ljb2Liam) reported
@Optus Are there any issues regarding email? I am having trouble emails with ipad & samsung mobile.
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Chris Hodgetts (@ChrisHodgetts) reported
@laurennkara I’ve been on about this for years. Even fleamantle fans try to claim they don’t boo... it comes down to the crowd percentage. If we have 60,000 at Optus, it is 90% WCE. Any noise, including booing is going to be way more obvious. But the mantra from the east is we’re all feral.
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Hi-Tech Mother (@HiTechMother) reported
Hey .@Optus I need an email address to submit an urgent complaint to. No I do not need a form, I need an email address where I can write to from my email directly! This is an #SOS matter.
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Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria
@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?
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BW (@theespressoguy) reported
Outstanding work @VodafoneAU. During a pandemic you’ve decide to charge late fees for 3 days late on one phone bill after years of custom. Any telcos looking for a new customer.. @Telstra @Optus