Is Optus having an outage in Hobart, State of Tasmania?

Try to cancel my @Optus TV. Told I can't do it online and have to call. Call to cancel. Told I have to do it myself. Explain I can't and have been told to call. Told I will be transferred to right department. Transferred to completely different company. Pathetic

Hey @Optus still waiting for my call back from "customer service". It's been over a week so I guess I'll have to go to the telco ombudsman instead. Your move.

@Optus terrible customer service after I followed up on my NBN installation that was promised/scheduled for 8am, with 2 online technicians cutting my conversation after I complained, and the only offer of compensation is another appt in 10 days. Not sure what I'm paying for...

@optus Your reception is sooo bad between CAULFIELD and the Cbd on the train. This is not acceptable. Have complained in the past.

@Optus The fact you put the onus on the customer to sort out your issues is horrific. No wonder telcos are the most complained about service to the ACCC.

@Optus Yeah ok, that’s fantastic, but I haven’t moved in the last 6 years and have been with Optus the entire time. So I would suggest that there’s a issue that perhaps you should look into that would affect more than just me.

@Optus Day 4 and still no internet no phone lines no Foxtel - this is very poor service

@optus internet is still down. Second time this has happened in the last couple of months. I work from home so it puts me back hugely having days without internet access

@Optus hi there. Our broadband hasn’t worked for 12hrs. All the lights on the modem indicate it’s functioning, but there’s no signal to any devices. It’s almost impossible to find a phone number to contact you guys. Any help would be appreciated

@Optus i never received a call. that’s why i’m contacting you here. all i received was the SMS and there was no phone call at all within 24hours from you guys

@Optus the problem is i never got a call before that sms like i was told