Optus Outage in Hobart, State of Tasmania

@Adelaid_H Oh **** that's nuts. I work at Optus and all the pros are listed as backorder atm

@Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍

@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

It seems as if #OptusMail @Optus doesn't support 2FA?!? Can someone please confirm?

@Optus Sorry, You need to become a leader in the industry like Telstra for me to say Yes.. Improve your coverage, speed, innovation, customer service etc.

@Optus The NBN in Fawkner (3060) is really slow - 10Mbps download. No outage listed on your website. What's up?

@Optus Prepaid is **** would not send sms very strange

@Optus My bad jack meant group h the one united are in, usually they are up on the optus app pretty quick after the match so was just abit weird, not a big deal jack but fair play mate 10/10 customer service

@Optus You guys have nothing uncapped on offer? I'd be down but that's really a deal breaker I can't ignore. Speeds I'm not fussy, caps are a lot harder to ignore in my situation.

@OptusSport @Optus hung up in customers cos u can’t fix the issues it’s not a solution. Great job

@Steeberino Anything not Optus and vodaphone. Unless you poor fellow and want **** connection and speed. don't even bother!

@battledinosaur Pity we have to pay another $15 for a streaming service to watch it. Shame Optus didn't get it

@Optus please provide me a human to help with our business internet outages ... we have had zero internet I can’t run my business without internet