Optus Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (34%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (3%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Clive Dickens (@clivedickens) reported from Sydney, State of New South Wales
@EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)
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RickyV (@trickyricky_12) reported from Sydney, State of New South Wales
**** @Optus I'm not caving in 🤪
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SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales
Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃
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Scott (@scott_thewspot) reported from Sydney, State of New South Wales
@zyzzyvamedia @adam_turner @Optus I never call optus for support, I've fixed all my issues via their twitter.
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Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales
@DeanRosario We did pay $130 a month Foxtel, now get Optus EPL, get Netflix thru a daughters login, Stan with Optus and Kayo thru my son’s second log in. Upshot we threatened to bin Foxtel and now get it for $39. Selfish but was so happy when Foxtel had all EPL. Optus very good now👍
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Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
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Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales
@Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.
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Mike Joskii (@imJoskii) reported from Sydney, State of New South Wales
Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.
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Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
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Beau 🏳️🌈 (@BeauGiles) reported from Sydney, State of New South Wales
@zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)
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2144Superman (@superman2144) reported from Sydney, State of New South Wales
@Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...
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💧RichardB ActiveCitizen (@BoultR) reported from Sydney, State of New South Wales
@geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.
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Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales
After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!
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Nimz (@nimzmir) reported from Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then
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MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales
@CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds
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Newbie_I_Am (@nuenp) reported from Sydney, State of New South Wales
Tonight marks another @Telstra #fail. Simple request to port a no. over and it has taken a week to do! Then I find out the the issue is from @Telstra end #WTF. Moving my services to @Optus #incompetent #telstrafail
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Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales
Compare this to @Optus taking 6 weeks and four different plans to move my internet service 3 doors down in the same street. 😒
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Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales
@Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO
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Mark Cohen (@markc) reported from Sydney, State of New South Wales
@Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow
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KR Dev 🇦🇺 (@chillnesses) reported from Sydney, State of New South Wales
@Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jude (@JustJude54) reported
@Optus And here's another ***** you..... I've dumped your sorry arses and transferred to a reliable, honest and affordable service provider.
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richard cook (@richiecook1965) reported
@Munkee8 Will give you as much as I can this afternoon. Wolves link 1 optus sports total HD no problems on build up and kick off. Going to stick with link until problem if there is one occur. Not using VPN
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Sonofabeach71 (@sonofabeach2006) reported
@Telstra I’m Telstra customer of over 25 years. I’m about to switch to Optus for 3 years with my purchase of a new iPhone because of your recent change requiring direct debit sign up.. I pay my account more often than once per month so I’m always in credit. Silly move @Telstra
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#sydneyisskyblue (@JayJayK75) reported
Seriously @Optus what the hell os going on with your internet. Perfect one minute, garbage the next, not working at all the next. Can’t believe I am still paying for this crap
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Jostie (@Jostiemanu) reported
@Optus Zac understand you are doing your job but your company knows about the dead zones. I don’t need to direct message you for Optus to know. You have them all across Sydney. I work in Rhodes same issue. I was pointing out the issue with relying on @ServiceNSW app
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james (@jhegarty1) reported
@Optus Hopefully the last season #OptusSport has epl rights! Because the service is a joke
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Lou (@LouiseR27845272) reported
@Telstra oh and you can’t email him the requirements either, even though it was an email to cancel the order and provide a number to call. You know @Optus does everything over the phone and/or email right? What’s going on? Great way to lose customers.
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Damian The Knights Flag Bearer ❤️💙 (@Damo_9112) reported
@ROSSJON23857060 @OptusSport It sucks aye cos with optus you could get it with you're phone plan but not no more 😭
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Rory Kilpatrick (@AflGlicko) reported
Did Optus just **** itself for the last ten minutes. I couldn't phone my Mum.
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Jostie (@Jostiemanu) reported
Another issue with @ServiceNSW app is @Optus coverage in Sydney. Banksmeadow is a dead zone sushi train Alexandria even @abcsydney