Optus

Optus Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2142 and 2222.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sydney, State of New South Wales 06/23/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • p_terg ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑‍🚀🤳™️ (@p_terg) reported from Sydney, State of New South Wales

    @hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..

  • FPV112 Ray Fares (@FPV112) reported from Sydney, State of New South Wales

    @Optus Hi Optus I have sent you a DM about my NBN not working. Could someone please look at this tomorrow and advise Thanks

  • Bricklemoree Blake Scott (@Bricklemoree) reported from Sydney, State of New South Wales

    Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus been trying to log into your app to fix a tech issue no internet and access online messaging with no success please help

  • adro_franco Adrian Franco (@adro_franco) reported from Sydney, State of New South Wales

    @Renzy188 Well when Optus got La Liga i wasn’t going to wake up early in the morning just to watch the game so I just watch the highlights problem solved

  • msstraighty180 Tiffany (@msstraighty180) reported from Sydney, State of New South Wales

    @HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer

  • msstraighty180 Tiffany (@msstraighty180) reported from Sydney, State of New South Wales

    @HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then

  • alderman1973 Peter Alderman (@alderman1973) reported from Sydney, State of New South Wales

    Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.

  • hugobrown Hugo (@hugobrown) reported from Sydney, State of New South Wales

    @Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .

  • vacant3rdman Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, State of New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, State of New South Wales

    @janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬

  • adhdbusiness Untypical Business @adhdbusiness@mstdn.jp (@adhdbusiness) reported from Sydney, State of New South Wales

    Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.

  • HaisamMorhi11 Haisam Morhi (@HaisamMorhi11) reported from Sydney, State of New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

  • TabLordKP KP (@TabLordKP) reported from Sydney, State of New South Wales

    Is anyone else having issues with the Optus Sport stream this morning

  • ProbalC Probal Chakravorty (@ProbalC) reported from Sydney, State of New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • NigelHighley Nigel Highley (@NigelHighley) reported from Sydney, State of New South Wales

    @AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ultimablackmage Jean-Paul Bartolomei (@ultimablackmage) reported

    @GuyFawkesRetro I remember Cartoon Network on Optus Vision back in the mid to late 90s. So many Hanna Barbera classics played on there. The Cartoon Network originals were fine, but I enjoyed the Flintstones, Jetsons & Tom & Jerry more.

  • RichardLVaughan Richard Vaughan (@RichardLVaughan) reported

    @Optus i have had my phone stolen - your phones are down, app is not working, and website is down until 9am tomorrow!!!!!!!!!!!!!!!!!!!!!!!!!!! someone is hacking my account using my number with you

  • fergoau fergo (@fergoau) reported

    @acsmith54 @Optus Telstra app was never down for “maintenance”

  • davigs74 Dan (@davigs74) reported

    @Optus how much longer are the works in Brunswick happening? The service is atrocious. @optus_help

  • HelenMcken28625 Helen Mckenzie (@HelenMcken28625) reported

    @xskinn @saltyskin_ I ditched Telstra long ago but we are going NBN this coming Thursday sick of no service from Optus as well for over 12 months Optus has been working on our area now latest is Merrijig still not much reception

  • JmarrMarr 💧Elizabeth Marr (@JmarrMarr) reported

    @WakeWtfu I thought that may be the case. Ironic that Gladys now works for the most notorious telco OPTUS, known for their scams & dodgy deeds. Gladys must have a penchant for bad boys

  • fannypaxrcool Clint Dawson (@fannypaxrcool) reported

    @AnythingLUFC I've only been to 1.. Leeds v West Ham 1999. 1-0. The last game I went to was Leeds v Man U at Optus Stadium in Perth 2019. A **** game but at least I got to see the boys and Bielsa.

  • waveofhumanity traveler ∞/21m (@waveofhumanity) reported

    @ausvstheagenda @grok In long form Given events like the optus hack which forced people to replace drivers lic and medicare cards....if this database was hacked what terrible things could follow. Think as wickedly as you like. The hackers will.

  • KoiGaz Gaz Koi (@KoiGaz) reported

    @ALeighMP @acccgovau Now hang on hypocrite Why dont you hold the government to same same standards as optus? The gov is ripping off the people everyday with high energy prices..high taxation...wasteful spending leading to more taxation...you need to do alot better!👎👎

  • AndiC1 Andi Csontos (@AndiC1) reported

    @optus_help @Optus I would add the trains in Europe provide high speed wifi for customers if they wish and our transport systems need to catch up and do the same. Why isn’t there an Optus wifi service on trains I can pay to use? It’s a missed opportunity