Optus Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000 and 2020.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (35%)
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Total Blackout (7%)
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Wi-fi (7%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
TV | |
| Sydney |
Phone | |
| Sydney |
||
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏
(@GT_AUS) reported
from
Sydney, State of New South Wales
@janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬
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Marty K
(@_marty_k) reported
from
Sydney, State of New South Wales
@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank
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Peter Alderman
(@alderman1973) reported
from
Sydney, State of New South Wales
Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.
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Untypical Business @adhdbusiness@mstdn.jp
(@adhdbusiness) reported
from
Sydney, State of New South Wales
Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.
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Lee Bailey
(@leebailey11) reported
from
Sydney, State of New South Wales
@Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently
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KP
(@TabLordKP) reported
from
Sydney, State of New South Wales
Is anyone else having issues with the Optus Sport stream this morning
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Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@evilscootus @BigKev67 I'm aware of the poor cricket attendances in Perth from the early 1990s. When Tendulkar reached his 100 at the WACA in 1991-92, there was a tiny crowd. Optus isn't easy to access through public transport? That's a shame, for such a wonderful facility.
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Tiffany
(@msstraighty180) reported
from
Sydney, State of New South Wales
@HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@Tim_Fiddes I’m on the very leaky Optus network.
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
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Hugo
(@hugobrown) reported
from
Sydney, State of New South Wales
@Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....
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Anthony Horton @spacelizard@aus.social
(@vacant3rdman) reported
from
Sydney, State of New South Wales
@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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Ian
(@IanFriedrich) reported
from
Sydney, State of New South Wales
Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.
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Nigel Highley
(@NigelHighley) reported
from
Sydney, State of New South Wales
@AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Brad Curtis🇦🇺🇩🇪🏴🇦🇺🇦🇺
(@BradJCurtis2) reported
from
Sydney, State of New South Wales
Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium
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Toby
(@OzToby) reported
from
Sydney, State of New South Wales
@Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.
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Haisam Morhi
(@HaisamMorhi11) reported
from
Sydney, State of New South Wales
You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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nathan
(@_FloW_EhT) reported
@Optus you really need to fix your system. Trying to pay my account but have no way to do it. My credit card is frozen so can't use that. They tell me to go to a store. That's fine but the nearest is 110km away. Ask for bpay details and they won't provide that.
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nbn™ Australia
(@NBN_Australia) reported
@BestFamilyCars_ @Optus Hi Scott, sorry to hear this. For updates on this matter please continue to liaise with your service provider. If there are issues found on our network, your provider will be working with our nbn support team for investigation and updates. Thanks, Sarah
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Nic
(@Nic49211405) reported
@Optus I'm moving overseas (Ireland) for 3 years. I want to keep my mobile number. While I'm away I need to receive text messages to authenticate bank/mygov/etc. What's the best way to do this? Instore/cust service call and chat on app all gave me different/conflicting advice.
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Brian Koop ***** lefty sewer rat @ church of Tweet
(@BrianKoop1) reported
Internet is down in my area since am yesterday. I phoned Optus to find out what is going on. Here we go he avoids my question and start asking me questions in the hope of selling me more product. I say answer my question several times until he gives up on trying to sell me stuff.
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JayBooker
(@JayBooker117590) reported
Just tried to switch over my Optus internet to new house. After about 10 minutes the staff member’s computer at the other end still wouldn’t load so I hung up without success.Not a good look for a company I’m buying internet service from. #optus #NBN
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Morsey
(@WCE92940618) reported
Your customer service is beyond a joke @Optus
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Frank Mu
(@Pitt25) reported
@captcorbo @Optus I have the same problem
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Libby Shaw
(@lizsydneycomms) reported
It has now been TEN DAYS and I am still not receiving text messages on the Optus network and they STILL haven't taken any steps to resolve it.
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Christopher Jarman
(@raymond3020) reported
@Optus talk about the run around to cancel a fraudulent order on my mobile account. Three numbers given so far. Somehow Optus allowed an order on my account from a different state with my vic drivers licence. #FAIL
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Apparition100
(@apparition100) reported
@Optus I got a sms from Optus saying my area will have internet outage tomorrow from 8am to 4pm. Since I don’t have Optus mobile hotspot and need to work tomorrow, what are my options?