Optus

Optus Outage Report in Sydney, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sydney come from postal codes 2000.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sydney, State of New South Wales 08/06/2025 02:50

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • singh_shrinkdev Devvrat Singh (@singh_shrinkdev) reported from Sydney, State of New South Wales

    @0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • sokyola87 Sunny Sok .\ (@sokyola87) reported from Sydney, State of New South Wales

    @SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, State of New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    @Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.

  • scottjamesperry Scott James Perry (@scottjamesperry) reported from Sydney, State of New South Wales

    Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.

  • luisvictor76 Luis Olivares (@luisvictor76) reported from Sydney, State of New South Wales

    @brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus waiting for response again on messages again after another internet outage

  • andrewphong_ Andrew Phong 🇦🇺 (@andrewphong_) reported from Sydney, State of New South Wales

    @Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃

  • bikebird Ann Richardson (@bikebird) reported from Sydney, State of New South Wales

    @Optus land line.. not working beep beep

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @StanAustralia Please fix the football coverage previously with Optus.

  • ZirilStarrz Ziril Heartzen Starrz (@ZirilStarrz) reported from Sydney, State of New South Wales

    Optus... very rude...

  • SimoneAJordan Simone Amelia Jordan (@SimoneAJordan) reported from Sydney, State of New South Wales

    @bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KhunDel 🕯Del 🌈🚴🏼‍♀️🏊‍♀️🤿🥝 (@KhunDel) reported

    @SBSNews @optus need to buy the damn data back - whatever the cost. 😡🤬

  • felixroni Veronica Le Nevez (@felixroni) reported

    @CrankyGrandma55 @joshgnosis I was an Optus customer for years. They’ve always been this bad. Ditched them for a tassie owned and run broadband company and never looked back.

  • benwha13 JustBenNotJamin (@benwha13) reported

    @abc730 OPTUS should be force to pay any customer (or past customer) monies lost in any fraud. In excusable

  • Aushiker Aushiker (Andrew) 💉💉💉💉 (@Aushiker) reported

    @karenandrewsmp you say regarding @optus that "The Labor government needs to step up and do something, not just talk about these issues," Can you please explain why your government failed to do anything over nine years? Did you just talk about these issues?

  • HappySinger Dave The Happy Singer (@HappySinger) reported

    @pitdroidtech @Optus The breach sucks. But Optus shouldn't have been forced to capture and retain that data in the first place. ****** legislation both major parties voted for.

  • conradhc Conrad HC (@conradhc) reported

    @skwashd @Asher_Wolf People need to check whether Optus has their passport number. Many will never have provided it as part of ID checks. But they may have Medicare numbers, which they haven’t explicitly mentioned in emails.

  • neilw101 Neil Wray (@neilw101) reported

    @SBSNews Nowhere near enough. Every contracted customer should be offered the opportunity to leave Optus penalty, and cost free to the customer, with Optus baring all costs.

  • _judge_moody msw (@_judge_moody) reported

    Hey @Optus - a credit doesn’t help me, a ex customer whose data got stolen.

  • wjafarrow James (@wjafarrow) reported

    @TMRQld @Optus Great, so basically no way to prevent a crime that could destroy my financial life and cause untold issues when that data is confirmed stolen through no fault of my own. So I need to be the victim of a crime... And this could be done with a few keystrokes. Why do I pay taxes?

  • decryption decryption (@decryption) reported

    the sizzle forum has turned into "get Anthony to find me a mobile phone plan because Optus are fuckwits" concierge service (and I do it because I love this ****)