Optus Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2025, 2118, 2161, 2176, 2066, 2040 and 2038.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (39%)
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Phone (30%)
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E-mail (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Jake P
(@JakePorritt) reported
from
Sydney, State of New South Wales
@RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest
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John Jensen
(@jensenoz) reported
from
Sydney, State of New South Wales
@Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
from
Sydney, State of New South Wales
@Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.
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💧 leftwinglunatic Susan B.A.
(@SElizaP) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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MikiMarvel14
(@mikimarvel14) reported
from
Sydney, State of New South Wales
@Optus NBN down in 2230 area? No internet since 5am and still nothing
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Julie Vaux
(@JVartndesign) reported
from
Sydney, State of New South Wales
@GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns
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maroun
(@marounnn_) reported
from
Sydney, State of New South Wales
shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!
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𝙅𝙖𝙘𝙠𝙨𝙤𝙣
(@Jaksuhhn) reported
from
Sydney, State of New South Wales
Bro wtf is going on with my data @Optus
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BEERBOY
(@beerboy182) reported
from
Sydney, State of New South Wales
@GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms
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Jodie Humphries
(@jodadi_o) reported
from
Sydney, State of New South Wales
Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work
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The Wandering Simmo
(@Simmotravels) reported
from
Sydney, State of New South Wales
Amazing how the customer service team at @Optus can't even answer a simple question.
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.
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Djuro Sen
(@DjuroSen) reported
from
Sydney, State of New South Wales
@MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS
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Matthew James
(@Matthew_James72) reported
from
Sydney, State of New South Wales
@optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Nogender
(@Adamnogender) reported
(I'm an unhappy Optus customer!) A few days ago I recieved an email to say that I didnt need to do anything but my monthly rate was going up by 30+%. Sillyingly I then agreed to a 2 year cheaer deal. They then said my new phone will take two weeks to arrive. I thought thats ok...
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🐺
(@lonewolfbby) reported
The optus sport app is such a piece of ****
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israelsgospelic
(@israelsgospelic) reported
Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.
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Blake Scott
(@Bricklemoree) reported
from
Sydney, State of New South Wales
Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.
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israelsgospelic
(@israelsgospelic) reported
Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build
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Lachy
(@LachySturrock) reported
Constable to Hunt a play if I’ve got no other issues? Gives me $100k+ to play with for next week. Next 3 are at Optus @Lemon_DT @DCCaterpillars @MoreirasMagic
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𝓣𝓲𝓯𝓯𝓪𝓷𝔂 𝓟𝓪𝓲𝓰𝓮
(@_TiffanyPaige_) reported
@Optus Cute April fools joke but can you fix your internet.
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Carl Clark
(@carlclark267) reported
Is not @Optus support not working today?
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Michael Pearson
(@michaelpearson2) reported
@NBN_Australia i love all the tweets from people ASKING FOR HELP NBN CANNOT DO A THING u need to call ur ISP nbn does NOT deal with customers u have to go threw telstra optus iinet aussie broadband who ever ur ISP is and they can put in a request to NBN
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DavidJSiebuhr DJSiebuhr
(@davidjsiebuhr) reported
Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build