Optus

Optus Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sydney, State of New South Wales 10/30/2024 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (12%)

    Phone (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • Nickey_is_Bored Nickey is Bored(Phoenitefire) (@Nickey_is_Bored) reported from Sydney, State of New South Wales

    @PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Sarah, the last message was from Optus. So you do not know internally what is broken

  • ItMeAmyMc Amy Mc™️ (@ItMeAmyMc) reported from Sydney, State of New South Wales

    @Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please

  • Harmanj99145603 Sardaar_huni (@Harmanj99145603) reported from Sydney, State of New South Wales

    Very disappointed @Optus Poor connection in Blacktown, sydney. Since last October and this problem has not been dealt with. All i have got is compensating data , apologies or false assurity of fixing the problem. Loosing it now 😖

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported from Sydney, State of New South Wales

    @optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.

  • Costaki__ Costaki (@Costaki__) reported from Sydney, State of New South Wales

    Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.

  • Dean_Nye Dean Nye (@Dean_Nye) reported from Sydney, State of New South Wales

    So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.

  • PezLP Pez (@PezLP) reported from Sydney, State of New South Wales

    So @Optus are *************** now. I’ve had minimal internet over the last 72 hours, tech call today who replaced a modem. He said “it usually only takes 10 minutes to activate”. Now almost 12 hours later still no internet with tech support saying it can take 24. I’m so done.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.

  • Gamer_Blak3 Blakey (@Gamer_Blak3) reported from Sydney, State of New South Wales

    @Optus internet down 12hrs and counting 😳😳😳 I’d be embarrassed

  • Tegan_Writes 𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜 (@Tegan_Writes) reported from Sydney, State of New South Wales

    @tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AidanC1867 Aidan Catt (@AidanC1867) reported

    Damn the girl from Optus that told me my personal data had been hacked never texted me back

  • ThatAussieMel M 🦋🦋🦋🦋🦋 (@ThatAussieMel) reported

    @alex_1899_ @Optus I haven’t gotten a further email… yet. Waiting to be told my passport info was proper leaked and then I’ll be off to get a new one. Thank **** Optus are covering the cost of replacement passports. But still. Should never have happened.

  • btcnasia btcn asia (@btcnasia) reported

    @DeniseBeale Yep. We're all on our own. Current customer. One generic email received. Several unsuccessful attempts to speak to a human, or even god forbid, a chatbot. #optusfail #OptusHack Future ex Optus customer when my contract expires. RT @intrepid144

  • Harvarine Harb (@Harvarine) reported

    @ItsTheHermit tbf it's not every month but it happens often enough that it's pretty annoying. Telstra service is okay where I live but I also live right next to an optus tower so it's usually fast

  • taitoko_naomi Naomi outsourcer of parenting Watson (@taitoko_naomi) reported

    @karenandrewsmp Well maybe if Optus actually had any appropriate security of its customer data… Wait wasn’t it your government that allowed Optus to weaken its data security? Hmmm.

  • annieljensen Bye Bi & GLTQIA Smoko (@annieljensen) reported

    @karenandrewsmp Reminding us to never let a Lib/Nats government into power ever again. You know, the ones who allowed Optus to get away with a lax privacy policy. The ones who love getting rid of red tape. The ones who let corporates do whatever they want & then bail em out.

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • PeterRand13 Peter Rand (@PeterRand13) reported

    @JoshButler @arielbogle So what’s the story when the phone service is bought through a retailer, say Virgin Mobile but the underlying provider is Optus? Who is sitting on the data? And what about tourists buying a prepaid at an airport? Optus’ parent Singel totally MIA. #OptusHack

  • KyloRenButIDo Claire (@KyloRenButIDo) reported

    F**k me! Just received notification from Optus that I am part of the ‘hacked’ list and I need to get a replacement drivers license. Haven’t even been a customer of theirs for nearly 2 years Better safe than sorry but the inconvenience 🤬🤬🤬

  • SimonCollins74 Simon Bloke Collins (@SimonCollins74) reported

    @kathryn_shine @Optus Pathetic- #OptusHack just handballing their ****-up to some govt website. Bye-bye! Enjoy going broke you hacks.