Optus Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (24%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (2%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
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Anna
(@AnnaKEdwards) reported
from
Sydney, State of New South Wales
@markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.
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Dan
(@Dan_M75) reported
from
Sydney, State of New South Wales
@clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).
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Julie Vaux
(@JVartndesign) reported
from
Sydney, State of New South Wales
@GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
from
Sydney, State of New South Wales
@Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.
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Jake P
(@JakePorritt) reported
from
Sydney, State of New South Wales
@RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest
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maroun
(@marounnn_) reported
from
Sydney, State of New South Wales
shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus
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Nick Arkoudis
(@NickArkoudis) reported
from
Sydney, State of New South Wales
I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!
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BEERBOY
(@beerboy182) reported
from
Sydney, State of New South Wales
@GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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💧 leftwinglunatic Susan B.A.
(@SElizaP) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.
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Djuro Sen
(@DjuroSen) reported
from
Sydney, State of New South Wales
@MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.
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Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.
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Matthew James
(@Matthew_James72) reported
from
Sydney, State of New South Wales
@optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.
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Chris Moran (Home Internet still borked)
(@au_chrismor) reported
from
Sydney, State of New South Wales
So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.
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Peter Hanssens #BlackLivesMatter
(@petehanssens) reported
from
Sydney, State of New South Wales
@Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)
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John Jensen
(@jensenoz) reported
from
Sydney, State of New South Wales
@Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul O'Driscoll
(@PODviews) reported
@Optus are hopeless! Moved house last week and the NBN was supposed to be relocated on Tuesday. Now into day 5 of calls to them to get NBN connected only to be told the relocation team are not here today, call back tomorrow. **** service!
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Merilee Mann
(@m_mann1) reported
@TheRegional_au @JEChalmers Pay routine bills like Optus, NBN by direct deposit, can access cash via any ATM (never needed it). BTW I'm 78 so age is not a barrier.
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Optus
(@Optus) reported
@BSFootball Hi there, we're sorry to hear about the issues when trying to watch a stream on your TV. Could you please DM us your Optus Sport subscription email address so we can investigate and assist further? Sarah
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Morty 🎄
(@MortyAUS) reported
@Gergyl Optus haven’t announced a timeframe for shutting down their 3G network
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Optus
(@Optus) reported
@tweetingbeno Hi there, Beno. I'm sorry to hear you're having this trouble with your Optus Sport account. So I can take a closer look at this please send us a Private Message as we're a 24/7 operating team ready to help. - Medina
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Bandi
(@crackerofacoote) reported
@markhumphries Wireless broadband. Plug into power and off you go. No need for phone lines, no busted nbn box in a storm, move from house to house. We pay $59 a month with Optus and never go over (work from home, lots of video calls, stream tv).
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Optus
(@Optus) reported
@BILLTHEDJ Hi Bill, I'm sorry to hear you're experiencing some quality issues on your Apple TV. Could you please delete and re-install the Optus Sport app on your TV? If the issue persists, please DM us your Optus Sport login email address and we'll investigate further. Sarah
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Daz
(@THEFDMA) reported
@iiNet Have now spent 7 hours all up trying to resolve #iiNet issues. 4 still ongoing. 1. Reimbursement for a Fetch Mini that was inexplicably sent to me 2 days after receiving the requested Fetch Mighty. 2. Unable to connect Optus Sport to new Fetch Mighty.
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David McClure
(@McClure1872) reported
@DelSatriales @AVFCJono @j_football_now U can watch most games on the firestick on Dubai sports, Optus sports or astro supersport. But av never did that. That's bad and illegal 👀
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Nikhil Agnihotri
(@agnicks) reported
@Optus Can someone from your 24/7 support team help me? I have been trying to get some help on your messaging app for quite sometime now. Appreciate your quick response.