Optus Outage in Sydney, State of New South Wales

@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to

IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

How the hell am I supposed to work from home with no internet? You didn’t call? You didn’t write? You didn’t email? Just CUT the service?? Needless to say I’ll be returning the phone you want to charge me for ASAP and moving all of my services elsewhere. 😡 #optus #yes? #Nope!

What a fail @Optus. I wanted to upgrade my phone months ago but you wanted $600 to buy out the lease agreement. Then two months ago you charge me that anyway and don’t send a notification. Which leaves my account overdue then you cut off both my NBN and mobile? Wtf!

@Optus very disappointed with the store and the call centre service . Why is it so difficult to deal with you ? I want to keep my number and move out of corporate plan of my ex employer and no one is helping !!! Are you listening ? @Optus

@Optus really poor customer service. We will be taking our business elsewhere.

@Optus Hi I have no NBN broadband this morning. Are you aware of any issues in 2086?

Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?

@Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action

@Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

@themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.

@VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

@BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.

What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus

@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

@Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

@Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.

Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

@a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.

@Optus is there an issue with mobile service in 4300? I’ve been dropping in and out all day and earlier had a pop up saying my phone was not activated... I had this same phone and plan for over two years

@FreoPope Don’t know how you do it tbh... listening to their **** on twitter is enough. The general consensus with them is we shouldn’t have won the last 2 flags because we didn’t play them @ Optus stadium. Teenage WCE females with duck lips pose profile pics are the worst offenders.

@MPX_Trader @Optus Any decent trader with half a brain has internet redundancies IE More than 1 source of internet . i have NBN , 4g fixed and 5g mobile hotspot avaiable to use if one goes down . I also have UPS for power outages . Lift your game

@0HQ0111 Optus partnership looks good - hopefully the gen 3 manages to cut costs down. Keeping an eye on $AVL and $POW too - both looking to mine vanadium and produce vanadium flow batteries

@Optus What soi go on another wild goose chasing for six weeks? That isnot service. It isnever about the customer.

What crap customer service? Sign up with @Optus 👌 #optus

@Optus I have months worth of reference numbers that I'm saving for the ombudsman. Your generic answers don't solve the problem, they just waste more of my time that I should spend working instead. Not to mention my Vodafone hotspot costing me too. Optus is a big giant waste basically.

@jimmyk_71 Hi James, there was an issue impacting our Optus Sport app on iOS devices which has been resolved, however you may notice a temporary change to the app layout. Please send us a DM if you do have any other questions. Jack

@a_mandis3 Hi Lil, there was an issue impacting our Optus Sport app on iOS devices which has been resolved, however you may notice a temporary change to the app layout. Please send us a DM if you do have any other questions. Jack

@Optus another work from home day without home internet, what a BS! 4 days left for resolution as per Telecom ombudsman. #optus #internet #5G