Optus Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2114 and 2093.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (30%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Phone | ||
Phone | ||
Internet |
Community Discussion
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Optus Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Peter Hanssens #BlackLivesMatter (@petehanssens) reported from Sydney, State of New South Wales
@Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)
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💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales
@slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.
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Matthew James (@Matthew_James72) reported from Sydney, State of New South Wales
@optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.
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Julie Vaux (@JVartndesign) reported from Sydney, State of New South Wales
@GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns
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Beau (@BeauGiles) reported from Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
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Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, State of New South Wales
So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.
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MikiMarvel14 (@mikimarvel14) reported from Sydney, State of New South Wales
@Optus NBN down in 2230 area? No internet since 5am and still nothing
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💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales
@slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.
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Nick Arkoudis (@NickArkoudis) reported from Sydney, State of New South Wales
I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales
@MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.
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Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales
@Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.
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maroun (@marounnn_) reported from Sydney, State of New South Wales
shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus
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The Wandering Simmo (@Simmotravels) reported from Sydney, State of New South Wales
Amazing how the customer service team at @Optus can't even answer a simple question.
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BEERBOY (@beerboy182) reported from Sydney, State of New South Wales
@GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms
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Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales
Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work
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💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales
@slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!
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John Jensen (@jensenoz) reported from Sydney, State of New South Wales
@Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!
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Jake P (@JakePorritt) reported from Sydney, State of New South Wales
@RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest
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Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales
@Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kaz Mizzy’s Bestie, Reverse The Cvrse's Girl 🖤 (@kazben25) reported
Stupid bloody Optus, get your internet working so I can go on social media 😤😤😤😤😤
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Moz4justice (@moz4justice) reported
@Optus Just fix your bloody network around Erskineville. Seriously
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C. Aleph (@whisperfist) reported
At least this time @Optus network status page shows there is scheduled maintenance for the next 5 days, presumable for hours at a time. Advance notice would have been appreciated. And the web page is still crap.
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dante's inferno (@luciejones78) reported
@Optus There’s a billing issue, an account issue as well as a technical issue. Please read my messages properly and stop making assumptions
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dante's inferno (@luciejones78) reported
@Optus is there something weird going on with Optus ?! I’ve now spent about 4 hours on the Optus app messaging the support and have spoken to 10 people. Nothing has been done and they keep asking me “what seems to be the problem “?
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dante's inferno (@luciejones78) reported
@Optus 3. I asked for the service to be discounted as I do not use all of the data and I have finished paying off the mobile phone so would like a cheaper rate but you won’t give it to me as I want to pay by bpay not direct debit for security reasons.
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Fr.\nkspeil (@frankspeil) reported
@Optus @OptusSport Its *every* game now. Persistent on my Apple TV. Never an issue - even with 4K streams on other services.
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dante's inferno (@luciejones78) reported
@whisperfist @Optus I asked for help and they deleted my tweets and messages
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Lucy (@poeticandvague) reported
How ironic that I apply for my dream job but Optus are doing work on my network for TWO WEEKS in my suburb qnd my phone is useless. I can't get calls in or out. I'm betting money that I won't get this job bc they can't call me
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Optus (@Optus) reported
@barbjai @OptusSport Hi Barbara, sorry to hear about your Optus Sport streaming issue. Just to confirm this is for the Chelsea Vs Reading game? Can you also direct message us to confirm the device make / model you are trying the watch the match on? Kartik