Optus Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000 and 2142.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (33%)
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Wi-fi (13%)
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Total Blackout (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽📖🐘🧑🚀🤳™️
(@p_terg) reported
from
Sydney, State of New South Wales
@hallstrong1 @crackerscraigo .. but couldn’t imagine doing any of this successfully with Optus who ****** us around for the best part of 5yr. Had to move to Telstra bc they don’t service the street we moved to .. this after moving from Telstra because custom 1987-2011 wasn’t enough to ensure good service..
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Ray Fares
(@FPV112) reported
from
Sydney, State of New South Wales
@Optus Hi Optus I have sent you a DM about my NBN not working. Could someone please look at this tomorrow and advise Thanks
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Blake Scott
(@Bricklemoree) reported
from
Sydney, State of New South Wales
Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.
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Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus been trying to log into your app to fix a tech issue no internet and access online messaging with no success please help
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Adrian Franco
(@adro_franco) reported
from
Sydney, State of New South Wales
@Renzy188 Well when Optus got La Liga i wasn’t going to wake up early in the morning just to watch the game so I just watch the highlights problem solved
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Tiffany
(@msstraighty180) reported
from
Sydney, State of New South Wales
@HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer
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Tiffany
(@msstraighty180) reported
from
Sydney, State of New South Wales
@HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then
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Peter Alderman
(@alderman1973) reported
from
Sydney, State of New South Wales
Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.
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Hugo
(@hugobrown) reported
from
Sydney, State of New South Wales
@Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .
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Anthony Horton @spacelizard@aus.social
(@vacant3rdman) reported
from
Sydney, State of New South Wales
@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏
(@GT_AUS) reported
from
Sydney, State of New South Wales
@janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬
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Untypical Business @adhdbusiness@mstdn.jp
(@adhdbusiness) reported
from
Sydney, State of New South Wales
Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.
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Haisam Morhi
(@HaisamMorhi11) reported
from
Sydney, State of New South Wales
You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.
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KP
(@TabLordKP) reported
from
Sydney, State of New South Wales
Is anyone else having issues with the Optus Sport stream this morning
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Nigel Highley
(@NigelHighley) reported
from
Sydney, State of New South Wales
@AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access
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Marty K
(@_marty_k) reported
from
Sydney, State of New South Wales
@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Maximation Max
(@maximationmax) reported
@rhysam @Telstra Change to Optus call centres are no better but the fibre NBN seems to work. Buy your own wifi router and plug it directly into the port on the fibre modem. Problem solved
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Kenny Mcleod
(@KennyMcleod17) reported
@MaasdorpJR @VinceRugari Foxtel had on demand back in 2016 along with the same picture quality Optus is finishing with today. You only had to pay for someone’s backyard iptv subscription service to see how truely average Optus sport was.
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Vignesh
(@karmay0gi) reported
@LFC_Australia @justinpa1 I have two services running on Optus. I ported one number to TPG for a very good deal for 6 months and a discounted rate after that, since I have TPG NBN. I also got a very good deal for my other Optus service, which my wife uses.
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Michael
(@michaelsfanboys) reported
@StanSportAU Bad move shouldn’t have stayed at Optus or go to foxtel **** paying extra just watch epl 😡
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Boz
(@bozwhite) reported
@optus_help Will let that customer know when they receive July bill they should not get charged. They kept paper bill before they had attempt by Optus for NBN when NBN hadn't been installed. They got a refund after initial charge
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Subutai Scipio
(@ScipioSubutai) reported
@optus_help @foxgobrr @Optus I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
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Subutai Scipio
(@ScipioSubutai) reported
@optus_help @RichardLVaughan @Optus I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
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Subutai Scipio
(@ScipioSubutai) reported
@optus_help @JamieDoer I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
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Subutai Scipio
(@ScipioSubutai) reported
@optus_help I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
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/. Gwynne
(@gwynne007) reported
@alfi589 @gavin_laing Why? Presuming there’s an element of customer transfer from Optus baked into the deal (promo offers etc) they’ll do it easily. Not to mention the far more attractive proposition of one-stop shop for EPL and UCL. If they add 500k customers that’s $210m in annual revenue.