Optus Outage Report in Sydney, State of New South Wales
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The latest reports from users having issues in Sydney come from postal codes 2000, 2137, 2122, 2145, 2075, 2020, 2141 and 2148.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Sydney, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Sydney, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Sydney, State of New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
Every Damn Wednesday @Optus No Home Phone , yes Landline Old People , Especially in there 70's like them. Not Good Enough. Free Advice --- Women over 40 are Full of Rage & Sick of Everyone's Shit.
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Lielette Calleja
(@LieletteCalleja) reported
from
Sydney, State of New South Wales
@TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬
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¥
(@danumph) reported
from
Sydney, State of New South Wales
@StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.
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Zoe Benjamin
(@zoeeb) reported
from
Sydney, State of New South Wales
Note to self: @optus are terrible. Poor service, no one talks to anyone else there and you get a new version of what is happening every time you contact them. If you manage to even get someone.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN
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Josh Mckinnon
(@corduroy) reported
from
Sydney, State of New South Wales
@JoshuaWithers @Optus I dunno about that. I always thought the attenuation through 1km of copper to my node was the biggest problem for me.
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Yash Murthy
(@YashVMurthy) reported
from
Sydney, State of New South Wales
@Optus Thanks have done - normally don’t have issues with the premier league, hopefully not another bandwidth issue.
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Trevor Romer
(@bennie919) reported
from
Sydney, State of New South Wales
What the hell is going on with @optus NBN. I'm paying for 100mbps and getting from 29kbps up to a "massive" 940kbps. This sucks!
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Josh Mckinnon
(@corduroy) reported
from
Sydney, State of New South Wales
@i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra
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Paula Boardman
(@PaulaBoardman) reported
from
Sydney, State of New South Wales
@AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.
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💧David Johnson
(@djonlineme) reported
from
Sydney, State of New South Wales
@Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps
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George Alexis
(@agelesss) reported
from
Sydney, State of New South Wales
Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko
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Sheoran V
(@SheoranV) reported
from
Sydney, State of New South Wales
And the poor service saga from @Optus carries on!! Still no internet! Thank goodness I have @Telstra mobile connection!
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Matt
(@matty_adriano_) reported
from
Sydney, State of New South Wales
@Optus hi my internet and phone line has been down since 4pm yesterday afternoon. I live in Pymble NSW
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page
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dinesh kharel
(@dineshkharel86) reported
from
Sydney, State of New South Wales
@Optus your chat service is of no use. Gets disconnected every time before you reach to the main conversation. M trying to resolve issue since last week.
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Jack Tar
(@broni41) reported
from
Sydney, State of New South Wales
I would rather CP than the rest of the crap trying to sell useless products and services. Optus, Youi, and Real Insurance are but 3 that grate on my nerves.
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Andrew Dobson
(@andrewcdobson) reported
from
Sydney, State of New South Wales
@Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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TheColinthehun .
(@colinthehun) reported
@YASMINSCOTTREAL Having issues with optus?
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Alicia Schmidt
(@Aliciadschmidt) reported
@ravirockks Hmm I feel after Optus and Medibank, big sophisticated companies (whos profits vs cybersecurity spend i would like to have a close look at) I feel all the talk about the scale it occurs, some shock is gone. Although still huge reputational damage. Ill not go near medibank again
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Keiti🌸
(@keitihara) reported
After nearly walking out I was told I could use my existing Optus modem. Great. Now from here I get told 2-4 days to get it activate. Do we get a text or an email to know? No instructions. Also to cancel an existing data plan as I was adding the internet, not something that’s
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Birb✧
(@Bakabiscuit) reported
Having optus as my internet provider has been the absolute worst experience of my life
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General Obi Wan Kenobi
(@general_obiwan) reported
@Optus hey big guy I know you got a lot of your plat but its not my fault you never took my money when it said you did so please restore my phone thanks :) (Will not be dming unless you restall it)
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C
(@jisc55) reported
@Optus why ******** is the internet so bad in 3058 lately. I thought Optus couldn't get any worse. I'm wrong.
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Skye April Myers
(@skyemyers1989) reported
@kbrspace months, and months and months, trying to get to a resolution only to get through to somebody from your resolutions team who promised the world and didn’t deliver any of it, and now refuses to answer her phone. Classic Optus service
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Marlo
(@melb307) reported
@Optus Changed mobile from you in Nov, rec’d bill today. Rang billing,told to ring porting team. They said no. ported in Nov, didn't know why wasn't cancelled. Rang cancellation team - they will cancel it but said I have to pay for the last month for service I didn’t receive.
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General Obi Wan Kenobi
(@general_obiwan) reported
@Optus Brother this is on you guys as I said I had the money it said I pay for it and you guys never took it
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Hila
(@HilaG93) reported
@Optus When will the NBN Outage in 3109 be resolved?