Optus

Optus Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2042, 2190, 2194 and 2113.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sydney, State of New South Wales 08/29/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    Hi @NSWOmbo what can you recommend me to do now that @optus still hasn’t improved service after 7 days of no internet in 1,5 week and multiple complaints from my side. I have a 24 mo contract and wish to get rid of it to get myself a better service with a diff provider.

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

  • jwdew jan willem (@jwdew) reported from Sydney, State of New South Wales

    @Optus Again no service today. This is really getting annoying and not acceptable: it’s raining and my two kids want to watch their fav series and I gotta do some work.

  • YashVMurthy Yash Murthy (@YashVMurthy) reported from Sydney, State of New South Wales

    @Optus Day 4 - net still down. Would appreciate some help for the service we are apparently paying for.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus what the Hell is going On in the In The Sutherland Shire Area , Sylvania Waters, Sylvania . Sick of this Crap. OPTUS YES NO ! Fix it

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

  • broni41 Jack Tar (@broni41) reported from Sydney, State of New South Wales

    I would rather CP than the rest of the crap trying to sell useless products and services. Optus, Youi, and Real Insurance are but 3 that grate on my nerves.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

  • stop4nowt Peter Sinclair (@stop4nowt) reported from Sydney, State of New South Wales

    @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • j_rimac Jakov (@j_rimac) reported from Sydney, State of New South Wales

    @Optus been holding for an hour and a half with your call centre. They said it would be approx 30mins. Help!

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @katticus28 We just had a two day outage as well. I keep a tiny OPTUS wireless modem since the big FULL month downer. $99 +data.I was about to stoke it up when the NBN staggered back to some continuity.

  • krp5975 Kiwi (@krp5975) reported from Sydney, State of New South Wales

    @Optus i want esim is avalaible in store but service say they are bug it s shit in the store ...

  • IsaacBwelsay Isaac (@IsaacBwelsay) reported from Sydney, State of New South Wales

    One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.

  • CarrollRory Rory Carroll (@CarrollRory) reported from Sydney, State of New South Wales

    @JosephCarrozzi @fitba11 @tonyising @KevinAirs @MickLynch_Age @robvad10 @GuidoTresoldi @rdhinds A major issue has been the switching of O/S leagues TV rights from Foxtel to Optus. I don’t think this has been adequately explored as to losing the eyes of football supporters

  • Pfupajena Tanya (@Pfupajena) reported from Sydney, State of New South Wales

    @Optus what the hell is wrong with you this is a ****** joke. I swear you better get your shit right. Just to get my wifi relocated I have to speak to 5 different people. This is bullshit

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    What the hell is going on with @optus NBN. I'm paying for 100mbps and getting from 29kbps up to a "massive" 940kbps. This sucks!

  • Mummymegan Megan Barnes (@Mummymegan) reported from Sydney, State of New South Wales

    @SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail

  • SteveMitch2500 Steve Mitchell (@SteveMitch2500) reported from Sydney, State of New South Wales

    @Optus I’m haveing problems in Woollahra (post code 2025).. Very intermittent internet wi fi.. No consistency at all...

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus @NBN_Australia @ScottMorrisonMP A Bit Sick of This Crap. Sylvania Waters, Sylvania. No Internet or LANDLINE , MY PARENTS ARE 70 plus They Like Landlines! Considering Are Self Funded Retirees. Not good enough Plus my Mum is Unwell.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dimebagshreds Germ (@dimebagshreds) reported

    @LisaNEdwards @Optus If I get my CBA 2fa through the CommBank app, which is linked to the phone specifically not the sim is this an issue?

  • sjb_one Steve Brennan 🐘🐳 (@sjb_one) reported

    @Qldaah @MsRonnyB I’m over these telcos. Optus has my business but the service us crap. Telstra has a better network but charge like wounded bulls. Have decided to pre-paid..

  • BugKilla3 BugKilla (@BugKilla3) reported

    @Optus @RunnerSA18 Obscene prices, woefully poor service and now careless with people's personal information. @Optus You have clearly demonstrated why telecommunications must be nationalised.

  • AusPolMate AusPolMate Researched threads, tweets & videos (@AusPolMate) reported

    @just_brash @tezzr44 @Optus I am not an Optus customer, I have not seen anyone post their communications from Optus

  • Its_simple_73 Matinée Session 🇺🇦🇮🇪☘️🌈 (@Its_simple_73) reported

    @Optus @RunnerSA18 You have an obligation to your customers. Inform them immediately. Your delay is causing anxiety amongst your customer base. Get it together!

  • JDowton Josh Dowton (@JDowton) reported

    It's actually hard to tell if hackers have taken over the Optus help messaging service or it's just the regular Optus help messaging service

  • realrohbags Roh 🇦🇺 🇺🇸 🇮🇩 📡 💻 ☠ (@realrohbags) reported

    Someone needs to ask #Optus exactly when this cyberattack took place. Because hackers/scammers from Basque were already in possession of this stolen customer data as early as the 25th August. 4 weeks ago. How long has customer data been compromised for, @Optus?

  • IrinaAsanova1 Irina Asanova (@IrinaAsanova1) reported

    @OAICgov Oh, I get it! Optus is asleep on the job and they want to sub-contract out security of the customers data to the customer? And continue to charge them for doing their job for them and pick up the mess? I kinda expected better governance than this! But that’s me!😡

  • wellingtonmav11 Vanity streets (@wellingtonmav11) reported

    It’s a sticky one for Optus cause sending notifications won’t help, too many people are already compromised and no one knows what’s real or not #Optushack

  • BuzzoDr Dr Buzzo (@BuzzoDr) reported

    @Optus @RunnerSA18 So glad I left this inept company, their service is the same across the board. Woeful.