Optus

Optus Outage Report in Sydney, State of New South Wales

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The latest reports from users having issues in Sydney come from postal codes 2000, 2760, 2770 and 2204.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Sydney, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Sydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Sydney, State of New South Wales 05/31/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sydney, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Sydney, State of New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • Simmotravels The Wandering Simmo (@Simmotravels) reported from Sydney, State of New South Wales

    Amazing how the customer service team at @Optus can't even answer a simple question.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • beerboy182 BEERBOY (@beerboy182) reported from Sydney, State of New South Wales

    @GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms

  • au_chrismor Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, State of New South Wales

    So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • Matthew_James72 Matthew James (@Matthew_James72) reported from Sydney, State of New South Wales

    @optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

  • JakePorritt Jake P (@JakePorritt) reported from Sydney, State of New South Wales

    @RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.

  • mikimarvel14 MikiMarvel14 (@mikimarvel14) reported from Sydney, State of New South Wales

    @Optus NBN down in 2230 area? No internet since 5am and still nothing

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.

  • JVartndesign Julie Vaux (@JVartndesign) reported from Sydney, State of New South Wales

    @GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS

  • marounnn_ maroun (@marounnn_) reported from Sydney, State of New South Wales

    shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • oldgreynurse Nurse Noel Must (@oldgreynurse) reported

    @Optus threw my data away and wont give me any signal. When I have complained to them they give bullshit excuses. The only option is telstra and they are en more vile but can generate a signal.

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @JeffreyAThom @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • JakeSmethurst3 Ⓙⓐⓚⓔ (@JakeSmethurst3) reported

    The customer experience at @VodafoneAU is equally as bad as @Optus. Need our roaming activated urgently yet there is no way to contact them except via the app (which needs an SMS to login). How stupid is that! And they won't reply via DM. 😩

  • mssquiggs65 MsJayne *Wear a Mask*🐘 (@mssquiggs65) reported

    @GailCCallaghan @Optus Not really keep telling me nbn has fixed the issue which is a lie

  • mssquiggs65 MsJayne *Wear a Mask*🐘 (@mssquiggs65) reported

    6 days and counting waiting for @Optus to resolve my internet issue

  • Chris_Todd_ Chris J. Todd (Soon To Be Principal) (@Chris_Todd_) reported

    Victoria, We won't accept this. Danial Andrews is a fraud, and was a rigged election. After locking us down, and RUINING our healthcare and economy, He also allowed Optus and Medibank to he hacked. We will be hacked again. Victoria, Prepare for the worst time in our history.

  • mssquiggs65 MsJayne *Wear a Mask*🐘 (@mssquiggs65) reported

    What a ****** weekend not to have internet @Optus freetv is awful and i dont want too see the election stuff, 6 days and counting

  • tevand95 Tevan D'Souza (@tevand95) reported

    @SENWestAus Why isnt this game at the WACA? Wasnt optus only to be used for the ashes, india and south africa? Also, Cricket Australia is laughable at the moment so I'm no surprised at the poor crowd

  • gchamp_69 Grace (@gchamp_69) reported

    Why would anyone be so stupid to accept govt Digital ID when hackers can hack into the govt system and steal your loaded onto the Digital ID . All these sudden hacks into Optus , Telstra and Medibank Private have been orchestrated by the govt to make you afraid😡 have

  • stevo_mcmeiko Stevangelo (@stevo_mcmeiko) reported

    @Optus internet service is absolutely stinking all weekend. Need to change provider ASAP!!