Optus Outage Report in Sydney, State of New South Wales

@Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

@rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.

Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨

@Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...

Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

@Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....

People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

@smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

@hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?

Omfg the frustration in trying to close my final @Optus account over the past half an hour has been totally infuriating and making it so clear why I need to be with a different service. This is ****. I just want to close my account!

@chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

@Optus @gauldilocks Same calling the UK network congestion issue

@Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie

Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

@Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨

@DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.

Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

I've been using it for 4 months, but I've been suspended 2 times for unknown reasons and no paid balance. The staff couldn't help me. So I lost more than 1 week of usage. @Optus

@Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.

@friendlyjordies @kbrspace Dear KBR, I think this is an extremely poor decision - in light of other announcements regarding Ms Berejiklian's immediate future. To that end I inform you my partner and I will be cancelling our contracts which we have held since 1998 with Optus. We urge you to reconsider.

@Guy_Tuba69 @Optus Yep, me too. I never subscribed when Murdoch had it.

@abcnews Now, every time you have trouble with your Optus phone, it’ll be under Darryl Maguire’s tractor.

@Anthony_Klan @jommy_tee @Optus He's obviously out fixing the tower signal and associated 'puter access near here. You know, the bullshit fixit deadline n'stuff.

Apparently Optus believe #GladysBerejiklian will improve their "brand" & increase their customer satisfaction. Is corruption a prerequisite for success in late capitalism?

@9NewsSyd Optus worst company to deal with and left them years ago- just affirms they still have no vision or ethical business practise ! Sure GB will get her own car space at Optus HQ regardless!

@Kapow64055083 Given what’s gone down I’m staggered that a huge telco would appoint someone with not just a cloud over them, but a bleedin’ hurricane. Why? What is the overall benefit to Optus, do they think the *** Rebellion is a permanent thing?

@MFWitches @Optus I dumped them 8 yrs ago after being with them for 20 years... no customer service or loyalty to good customers

@Optus I have done this so many times I'm at wits end We have 6 service and paying over $600 a month I need something done asap please give me a direct line of contact with someone I am sick to death of explaining the whole scenario again to many operator's

@Neopseudo @KdH37636844 @Optus bad move, u just lost my business