Optus Outage in Sydney, State of New South Wales

Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

@Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.

@Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC

@tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

@Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!

@Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.

@williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

@mgn87 Get a VPN and I’ll shoot you my Optus Sports login

@Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

@optus business down?? Phone message says major outage in Sydney.

@Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

@Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

@hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

@Optus Quade, its fine, was just letting you know, it happens fortnightly, it was fine all day today, then tonight slows down, you cant resolve it, so just thought it maybe of value to let you know. No need to reply. Thanks.

@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider

@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?

to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.

It seems as if #OptusMail @Optus doesn't support 2FA?!? Can someone please confirm?

@Optus Sorry, You need to become a leader in the industry like Telstra for me to say Yes.. Improve your coverage, speed, innovation, customer service etc.

@Optus The NBN in Fawkner (3060) is really slow - 10Mbps download. No outage listed on your website. What's up?

@Optus Prepaid is **** would not send sms very strange

@Optus My bad jack meant group h the one united are in, usually they are up on the optus app pretty quick after the match so was just abit weird, not a big deal jack but fair play mate 10/10 customer service

@Optus You guys have nothing uncapped on offer? I'd be down but that's really a deal breaker I can't ignore. Speeds I'm not fussy, caps are a lot harder to ignore in my situation.

@OptusSport @Optus hung up in customers cos u can’t fix the issues it’s not a solution. Great job

@Steeberino Anything not Optus and vodaphone. Unless you poor fellow and want **** connection and speed. don't even bother!

@battledinosaur Pity we have to pay another $15 for a streaming service to watch it. Shame Optus didn't get it

@Optus please provide me a human to help with our business internet outages ... we have had zero internet I can’t run my business without internet