Optus Outage in Westfield, Armadale, State of Western Australia

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 Problems detected at Optus

Optus problems in the last 24 hours in Westfield, State of Western Australia

Optus Outage Chart in Westfield, Armadale, State of Western Australia

October 15: Problems at Optus

Optus is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(62.88%)
Phone
(17.03%)
Wi-fi
(10.92%)
Total Blackout
(4.80%)
E-mail
(3.71%)
TV
(.66%)

Optus Outage Map Near Westfield, Armadale, State of Western Australia

The most recent outage reports and issues originated from Perth, Westfield, Rockingham, Bentley and Cottesloe.

Perth Internet
Perth Internet
Perth Phone
Perth Internet
Perth Phone
Perth Phone

Optus in Westfield, State of Western Australia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Optus Issues Reports Near Westfield, State of Western Australia

Latest outage, problems and issue reports in Westfield and nearby locations:
  • diwakar909 diwakar (@diwakar909) reported from Westfield, State of Western Australia

    @Optus calling their customer care is an hour job. It’s so difficult to reach #optusfails

  • BigV2011WCE Victor Yong (@BigV2011WCE) reported from Westfield, State of Western Australia

    @AndyB_Aussiered Spark NZ are suffering the same problems we experienced during the Football World Cup with Optus Sport last year

  • kjponeill72 Kevin O'Neill (@kjponeill72) reported from Westfield, State of Western Australia

    This vile, sick little shit even made the news in Australia via Optus Sport.

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported from Westfield, State of Western Australia

    “I’m sure they’re disappointed. We’ve had magnificent support for 30 odd years. We haven’t let them down too often. We’re expecting a full house this week, our supporters have been fantastic at Optus.” Simpson on fans

  • BigV2011WCE Victor Yong (@BigV2011WCE) reported from Westfield, State of Western Australia

    @sparknzsport having the same Optus Sport problem accounted during last year’s football WC. They have the rights to RWC 2019 across the ditch. Good luck with that @DeanRosario

  • WilliamsCaw Carol (@WilliamsCaw) reported from Westfield, State of Western Australia

    @TheWorldGame @LucyZelic Watching the first EPL game on Optus in Perth WA & the coverage is disgraceful! Give it a couple of weeks & Optus will be begging SBS to cover their arse & show the games as their network cannot cope! Pathetic Optus👺!!

  • CSomerville60 Craig Somerville (@CSomerville60) reported from Westfield, State of Western Australia

    @adrianbarich Geelong is old,flat, slow and fumbling. Optus Stadium is not the place to be that.

  • CSomerville60 Craig Somerville (@CSomerville60) reported from Westfield, State of Western Australia

    Geelong is old,flat, slow and fumbling. Optus Stadium is not the place to be that.

  • glen_foreman Glen Foreman (@glen_foreman) reported from Westfield, State of Western Australia

    How good is it when @Optus' ridiculously out-of-date user area fails to recognise an updated direct debit, so they charge you a $30 overdue fee... despite them already having the correct payment details. Pathetic. Horrible customer experience.

  • BigV2011WCE Victor Yong (@BigV2011WCE) reported from Westfield, State of Western Australia

    Optus Stadium surface could be a big issue for the First Day/Night Test with Metallica and U2 scheduled to play at the stadium #ausvnz

  • diviney_john John Diviney (@diviney_john) reported from Westfield, State of Western Australia

    Leeds v Manchester Utd."Friendly"Optus Stadium Perth. Crowd fights,Racial chants,Streaker. VERY Poor Form Soccer fans. @leeds @ManUtd @OptusStadium

  • kimhunt91192072 Kim Hunter (@kimhunt91192072) reported from Westfield, State of Western Australia

    Next time the nitwits at Nitwit Headquarters ( @AFL ) worry about crowd behaviour have a look at the soccer riff raff ( a minority of course ) at Optus last night !!! Fighting , so much filth language in front families, AFL does NOT have a problem ! Except the morons that run it

  • _Hallsy6 Kohdee (@_Hallsy6) reported from Westfield, State of Western Australia

    Living on the Optus Stadium train line has become the worst thing about my life. Currently sardined into a 4 car train with a bunch of British bogans going to the Man United game. God help me. I just want to go home 😭

  • benno_76 Ben (@benno_76) reported from Westfield, State of Western Australia

    Absolutely pissing down at my place. The houso's at Optus Stadium about 10 minutes from getting drenched.

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus You should no that during this time many of your staff have promised to call me back and this hasn’t happened either. I think this is the worse service I’ve ever received!

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I called again because now the mini box isn’t working at all and the mighty box still has no ultimate channel pack. This is what we’re left with. I’m tired of waiting on the phone and I don’t intend to call back again unless it’s to cancel my subscription.

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I called back again and had to wait over an hour while the guy was sorting the problem and he said the same, unplug, wait etc. we ended up re buying one movie and tv series we were watching again because the guy said he had credited our account which didn’t happen either.

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I have spoken to your technical team over this period many times and nobody can fix the problems. First of all the multi room wasn’t activated. That problem got resolved but then I noticed the ultimate channel pack wasn’t installed although it was working on my mighty box.

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I took out a month to month nbn service including a mighty fetch box with multi room mini box and the ultimate channel pack for $104 per month 8 weeks ago. Since then I have had numerous problems getting this service up and running. I have called your technical team many times.

  • katie62750987 katie (@katie62750987) reported from Westfield, State of Western Australia

    @Optus I opened a month to month nbn account with you 8 weeks ago. It included a mighty fetch box account with a multi room mini box and the ultimate channel pack. I have had numerous problems since opening this account. The first problem was the multi room didn’t have the ultimate pack

  • wildwestcoast WildAnts 🐜🐜🐜 (@wildwestcoast) reported from Westfield, State of Western Australia

    @SirEothain @DevilPedro40 @King_KuntaPP Hardness of Optus was always going to be an issue especially first few years because of where they built it so close to Swan River

  • RavenGypsyMask Matty H, Aussie By Birth, Kansas City by Brainwash (@RavenGypsyMask) reported from Westfield, State of Western Australia

    Where during my time volunteering in the WAFL I obtained a five year contract to work for the AFL. I now work at Optus Stadium at the sporting events and I just love being around sport and watching sports. But i never thought I would enjoy or associate myself with Netball. That

  • smatt1616 Fiat Multipla (@smatt1616) reported from Westfield, State of Western Australia

    @GuidoTresoldi @OptusSport I must be lucky, I can have Optus YouTube and tweet at the same time with no problems

  • RathaSithu Ratha Sithu (@RathaSithu) reported from Westfield, State of Western Australia

    @Optus a resend Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Help! Help!

  • PerthCitizen Coach C 🏀 (@PerthCitizen) reported from Westfield, State of Western Australia

    @AussieBallin @Ronnie2K @Beluba @NBA2K @NBA2K_MyTEAM If you are with @optus nbn - the problem is them not @NBA2K

  • RathaSithu Ratha Sithu (@RathaSithu) reported from Westfield, State of Western Australia

    @Optus Not able to bring my Netflix on my Mighty. Live chat not responding! Call 24/7 has gone from 45 - 60 min wait. Need help ASAP

  • leonofnolla Leon (@leonofnolla) reported from Westfield, State of Western Australia

    @McZameth @Optus very annoying,you think theyd look after a customer like you,id def ring up and give a mouthful,hate that sort of thing..

  • MattM_78 Ⓜatthew Ⓜurphy (@MattM_78) reported from Westfield, State of Western Australia

    @purrrplegrrrl Cheers. I'm primarily looking for Administration type work. I have a casual job in Customer Service at Optus Stadium at the moment but not enough hrs to get off the system.

  • shakilriyad Shakil Riyad (@shakilriyad) reported from Westfield, State of Western Australia

    @OptusSport @Optus reported twice about being unable to login to sports app and both times was assured should be resolved in 15 mins to 4 hours. Nothing yet, still unable to login to my account and missed all the games last night

  • m_abdol Munir Abdol (@m_abdol) reported from Westfield, State of Western Australia

    @Optus I’m currently visiting my in laws and my wife called to complain cause the internet is very slow. Had the service for a month and made multiple complaints. By the far the worst customer service experience and decided to change services

  • 1800weevil Ben White (@1800weevil) reported from Westfield, State of Western Australia

    @buerckner_robyn @DrJewmelon @KondininGroup No just on the Telstra network - but the antenna test results we gathered should be identical. Will check with Powertec as to an ETA on the Optus GO unit.

  • heath_mds Heath (@heath_mds) reported from Westfield, State of Western Australia

    @Optus congratulations, I thought @Telstra was bad at customer service, but your sales team takes the cake. One week on and I still can’t get 2 phones and 2 ported numbers without every step being screwed up

  • cory_gale Cory Gale 🦘🇦🇺 (@cory_gale) reported from Westfield, State of Western Australia

    @Retrogina I use OVO for my internet and it’s great. $65 a month for 100GB. They use Optus. Can cancel it at any time... which I will do when NBN becomes available in May 😊

  • _Hallsy6 Kohdee (@_Hallsy6) reported from Westfield, State of Western Australia

    @miinaus Ohhhhh this makes sense now. They offered to waive a lot of fees to sign me up to a plan with Optus. I didn’t realise they were shutting down Virgin though

  • KatharinaWolf Dr Katharina Wolf (@KatharinaWolf) reported from Westfield, State of Western Australia

    @iiNet And no, the new set up isn’t working. I’ve got hundreds of work deadlines and now not even working internet anymore. Wait time for support is hours - I guess it’s hello @Optus #sooooofedup

  • cjdaly87 Dales (@cjdaly87) reported from Westfield, State of Western Australia

    @Optus @NBN_Australia Day #14 of the NBN service being down. NBN technician visits have been had, concrete has been cut up - still no closer to knowing when my service will be working again! #incompetent #customerservice

  • aaron_platten Aaron Platten (@aaron_platten) reported from Westfield, State of Western Australia

    NBN told Telstra it was their problem to fix. Now having same problem with Optus.

  • ISTAN_ALEGEND Hárry Smith (@ISTAN_ALEGEND) reported from Westfield, State of Western Australia

    @Optus You need to fix what ever is happening!!!! No internet or shit speeds for 2 days now fix it before everyone moves to Telstra

  • Leesidge Lisa Rafferty 🦄👸🌈 (@Leesidge) reported from Westfield, State of Western Australia

    @TerritoryGal17 @Optus No. It means they will ask what's going on...why is it taking so long to fix...

  • DennyKriswahyud DennyKriswahyudi (@DennyKriswahyud) reported from Westfield, State of Western Australia

    Hey @Optus this internet keeps on off after 7pm, fix this issue. I am at Willetton WA

  • Brown1993Chris Chris Brown (@Brown1993Chris) reported from Westfield, State of Western Australia

    Optus logging me out on my phone app and wanna watch man united. **** sake

  • rorkat Kathy Farrelly (@rorkat) reported from Westfield, State of Western Australia

    Have had no internet connection since Wednesday afternoon.Telstra said would be fixed by Friday25th 4pm! Still not fixed! Have small business to run. Outrageous! Been loyal Telstra customer for 23 years Very poor!Time to move to Optus! @telstra @networkoutage

  • AidanDalyKY Aidan Daly (@AidanDalyKY) reported from Westfield, State of Western Australia

    @Optus after 5 VERY frustrating hours over multiple days wasted with your support- I was told my new apartment wasn't registered with the council- this was why you could not find me. Less than 24 hours after my initial contact with @iiNet I am up and running.A world of difference

  • tonytau101 Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia

    @BrianMitchellMP @Galvin1920 @theTiser Forget the $900m that's peanuts. Try the several billion dollars that's been spent acquiring both the Optus & Telstra HFC networks. The Optus HFC was found not fit for purpose. They'll need to be a subsidy to replace the crap in the last mile with fibre.TI #NBN #auspol

  • tonytau101 Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia

    @deniseshrivell @Galvin1920 Forget the $900, that's peanuts in the scheme of things. Try the several billion dollars that's been spent acquiring both the Optus & Telstra HFC networks. The Optus HFC was not fit for purpose. They'll need to be a subsidy to replace the crap in the last mile with fibre. TI

  • liselovesdogs Liselovesdogs (@liselovesdogs) reported from Westfield, State of Western Australia

    Once I’ve finished giving Optus all of my salary, I can’t wait to start saving! (Never use roaming when travelling kids. I never buy one and always regret it afterwards when I have $800 phone bills. Just buy a damn SIM card.

  • RavenGypsyMask Matty Hollington (@RavenGypsyMask) reported from Westfield, State of Western Australia

    @Pacebouncy That's actually not a bad idea, richo bowled very well in the shield game last week at optus, it wouldn't be such a bad decision/gamble. Even if it's a one hit wonder just for that test

  • d__mac77 Dylan (@d__mac77) reported from Westfield, State of Western Australia

    @Ready1976 Great photos Chris! One thing I didn't realise is just how bad the bore water stains on the seats at Subi Oval are. Hope we won't see that at Optus Stadium in years to come🤞

  • spurs_since_85 SPURS_SINCE_85 🌟 (@spurs_since_85) reported from Westfield, State of Western Australia

    For the love of everything cricket, sunshine Perth and Optus (yes a phone customer too) please choose me!

  • JasonKeegan1973 Jason Keegan (@JasonKeegan1973) reported from Westfield, State of Western Australia

    @6PRbreakfast @OptusStadium Enough with the sunday shit already at optus. Way too many AFL games there on sunday, now odi too. People want to enjoy after the game, not take hours to get home with work next day

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • moogzy Adrian Arumugam (@moogzy) reported

    Over 13 hrs with no internet and no ETA from @Optus I reckon could implement RFC1149 before #optusfail get my service operating again..... #IPoverAvianCarriersFTW

  • moogzy Adrian Arumugam (@moogzy) reported

    @DanFrom1996 @Optus It's beyond ridiculous now.......... How can you be so incompetent at the one thing you offer as a paid service.... #optusfail

  • PameStinEllada Beautiful Hellas (@PameStinEllada) reported

    @sorvam1 Optus tried this on me as well. They dont earn commission on an upgrade. I threatened to cancel and go to Vodaphone. They changed their tune very quickly.

  • nodramas75 no dramas (@nodramas75) reported

    @crgentle @moogzy @Optus Hey Chris feel your pain. Same issue the modem is very latent and the wifi router seems to have completely given up. Hope it sorted out swiftly who knows what happens when we get NBN.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed

  • moogzy Adrian Arumugam (@moogzy) reported

    @crgentle @Optus Ok that is unfortunate but reassuring that I'm not being taken for a ride.......No cancel text for me yet..... I had no ping response this morning and my cable modem was handing back a private IP to my router instead of the usual public IP..... #patience

  • twasink Robert Watkins (@twasink) reported

    Other telcos were able to break out in greenfield developments, but nobody was going back into established suburbs to put in a parallel fibre network to compete with the copper PSTN system. Even Foxtel's cable rollout stopped the instant that Optus announced they were giving up.

  • vpnspeedtests vpnspeedtests (@vpnspeedtests) reported

    Check out my Speedtest results! 96.0 Mbps down and 1.5 Mbps up. Optus cable from Winston Hills to Telstra Sydney city

  • deanjrobinson Dean Robinson (@deanjrobinson) reported

    Chasing why Optus still hasn’t removed $1,900 worth of fraudulent int’l calls from my account two months after they said they would. Idiot Optus support operators response “I can see that you made 165 international calls, you should buy a local sim to make calls to that country”

  • loyboys Tyro Thunderdrone (@loyboys) reported

    Let it be known that @Optus is a ******* **** of a company. Cutting us off because we swapped providers after their shite service people found out we are going elsewhere for the NBN