Optus

Optus Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2906 and 2914.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Canberra, Australian Capital Territory 03/08/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent Optus outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Wi-fi
AustraliaCanberra E-mail
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Internet

Community Discussion

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Optus Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    @Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Why am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    @yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • TimShawTweets Tim Shaw (@TimShawTweets) reported from Canberra, Australian Capital Territory

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • voroguecp Jamien Rees (@voroguecp) reported from Canberra, Australian Capital Territory

    You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RedBMal16 RBMal16 (@RedBMal16) reported

    Seems to be a recurring issue the last week or so!! Are you @Optus having outages or drop outs in the Inner West of Sydney again tonight?? #nolisting #nowarnings

  • CarulloTom Tom Carullo (@CarulloTom) reported

    @kikkcatt @rumblelolz @AFL You’ve obviously never been there, Cathy. It’s Optus, not Marvel

  • James_Strebinos James Strebinos (@James_Strebinos) reported

    Damn, I was enjoying seeing Gary Rohan do his best impersonation of being a part of the Optus Stadium turf🥲 #AFLDeesCats #AFLFinals

  • morenohector flom (@morenohector) reported

    @Optus 4g in Drummoyne nsw is not working... actually is slow any job in the area?

  • PollyPorridge Polly 😎✌️ (@PollyPorridge) reported

    Shame McGowan will never let me in the state because I’d love to go to Optus stadium one day, it looks like such a nice ground.

  • HKCapitalAus Matt Hudson (@HKCapitalAus) reported

    @Telstra No you don’t. Many of the remote places I have been to which had small cells were served by Optus. What puzzles me though is why it gets progressively worse? Are you turning the power down on towers to save money?

  • moralis_pedro Spain enlightment (@moralis_pedro) reported

    Once again @Optus is out !!! This is ridiculous. I live in the inner west. When can we expect your service to resume as that is what I’m paying for !!

  • saggirules Pankaj Raina (@saggirules) reported

    Optus signal down to SOS from last night in Drummoyne. No prior intimation of maintenance. Very poor customer service @Optus as customer are left in dark for the whole weekend.

  • freshtildeathau Mattboy Slim (@freshtildeathau) reported

    @therealseacat @CoreyMcKernan This. They play that ground so well. Grounds like the G and Optus are 15m wider. They play strong corridor at home and then in finals on bigger grounds get smashed outside because they are so slow

  • Diawyn Dia (@Diawyn) reported

    Middle of lockdown. Assessments due. No work. And @Optus internet is down in my area. #yaay