Optus

Optus Outage Report in Canberra, Australian Capital Territory

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Canberra, Australian Capital Territory 07/26/2024 20:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • miksta85 Michael (@miksta85) reported from Canberra, Australian Capital Territory

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • TimShawTweets Tim Shaw (@TimShawTweets) reported from Canberra, Australian Capital Territory

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • OzGrrl09 Oz Grrl (@OzGrrl09) reported

    @ServiceNSW @Optus has sent another carefully-worded SMS referencing you & stating that a replacement licence isn’t necessary. Everyone in #Infosec knows that overseas-based companies only need a licence number for ID verification and bad actors will be using these with abandon #idtheft

  • kapokmeatant Gerry Atrick (@kapokmeatant) reported from Melbourne, State of Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • shafiwu_iliasu Shafiwu ILIASU (@shafiwu_iliasu) reported

    Nearly two weeks after Optus reported its own incident, Australia's largest telecoms firm Telstra disclosed that it had had a data compromise via a third party.

  • KimHDRoberts Henry's Cold Shoulder. (@KimHDRoberts) reported

    @strangerous10 @AnthChristo Consumers should be looking at a class action suit for the incredibly poor behaviour from Optus surrounding data security. Mistakes happen, it’s how a company responds that shows their true intentions.

  • Jaala_May Jaala (@Jaala_May) reported

    @hugsrgood @Optus I know an @Optus customer who still has not been contacted at all regarding the data breach. Not to say 'you're all good' or 'we ****** up.' It's so bad.

  • mr_crazz THE CRAZZ FILES (@mr_crazz) reported

    @Mbridget21 Optus hack was a total PSYOP to implement the next stages of agenda 2030, Problem, Reaction, Solution.

  • Jamal_UmpireWA The_CricketUmpire (@Jamal_UmpireWA) reported

    @12gracext What a **** show by Optus and really its not good enough.

  • kidsatmidnight Kids At Midnight (@kidsatmidnight) reported from Cape Paterson, State of Victoria

    @chrisopotamia I only know to check my emails about the next level in the Optus cyber attack saga by your tweets. I too need a new license it seems. Thank you for your service.

  • Belizarius90 Cameron Cook 🌹 (@Belizarius90) reported

    @belinduhpyne @Dudebank @Optus Optus really doesn't give a ****, I worked for them in a specialist group for customer service. It lasted a year before they looked at our success and went "let's make them do sales" then of course it fell apar.

  • lovingperth Jane (@lovingperth) reported

    @Optus I’ve given up after 1.5 hours, poor service