Optus Outage Report in Canberra, Australian Capital Territory
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Optus outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Phone | |
| Canberra |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Leon Ha
(@Fabulous_Red) reported
from
Canberra, Australian Capital Territory
I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
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Col Copeland
(@Colincopeland2) reported
from
Canberra, Australian Capital Territory
@Optus is there any problems with the network in the ACT. Its very, very slow tonight
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Phoebe #Raiders4Life
(@P_Glo) reported
from
Canberra, Australian Capital Territory
@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
Well @Optus no service after act storms last night…what are you doing about it?!
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
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Liz Darvill
(@LizDolphinfluff) reported
from
Canberra, Australian Capital Territory
@djp1974 I feel you - being similarly blighted on the Optus network
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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♛Ƙring
(@mariekringxx) reported
from
Canberra, Australian Capital Territory
hello @Optus i am network-less atm what happened
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Canberra, Australian Capital Territory
Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Jessicah Mullins
(@JesMullins) reported
from
Canberra, Australian Capital Territory
A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Prof Inger Mewburn
(@thesiswhisperer) reported
from
Canberra, Australian Capital Territory
So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Michael
(@miksta85) reported
from
Canberra, Australian Capital Territory
@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.
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Marko
(@AusLoafer) reported
from
Canberra, Australian Capital Territory
Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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Andy Marsh
(@stillupsocut) reported
from
Canberra, Australian Capital Territory
@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
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50ShadesofJay
(@JayJayK75) reported
from
Canberra, Australian Capital Territory
@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Vanth The Demon They/Them🏳️🌈🔞DNI (cute/ lewd)
(@VanthDemon) reported
That moment you remeber just how **** @optus are lol how hard is it to cancel one simple order? your support is complete garbage
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Peter James Rothe
(@PeterJamesRoth6) reported
@PeterTOWNSV1LLE Telstra signal is too weak here so i had to go back to Optus. I'd forgotten all their weird sneaky tricks like u describe. Telstra r more - 'u get what u get so shut up'.
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Marquis d'Killara
(@pfbt) reported
@Optus, your “messaging” service via the MyOptus apt is utterly useless. First a bot tries to answer your question & seems to understand NOTHING. The app does NOT work well on computer, so one has to type long messages on the stupid phone keyboard. It’s 2023, time for better!
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Olly
(@Olly56631591) reported
@Optus Can I get some support please? I’ve been on hold 40 mins already and I’m currently overseas.
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rebeccahurley
(@rebecca66218366) reported
@VodafoneAU Hi Vodafone, been a customer of yours for a long time . Recently realised that there was an aggressive push to sell the 5g wireless device and other plans . With the Optus breach I believe more customers were migrating. I just spent 3 hours sorting a billing issues
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Nail Clipper
(@SonnyMeel) reported
@OptusSport hi Optus my app on the TV says it’s down and or moved it was working yesterday now it’s now can you can someone from tech support to contact me .. thanks
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GM89
(@northtweeter) reported
@Optus you have to be one of the most incompetent companies in Australia. After numerous phone and chat sessions which have consumed over 4 hours of my time and still have to wait 24 hours and have another call to upgrade my NBN. #OPTUS #FAIL #NBN
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AuntBee
(@fdsfifi) reported
@r_toneguzzo I've had a drop off in Optus reception. Most incoming calls fail to register. Had to go back to the NBN for data which is so limited & drops out many times every day. I too have considered Starlink. Hope you're soon sorted.🤞🤞
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Just Al
(@JustAl_) reported
@Optus hold music some of the worst **** I've heard. Change it. I'd prefer silence.
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Willa
(@MaddieMux) reported
@Optus Can you please fix your god damn bastard internet. 4+days without internet. And can't get through on your bastard customer service helplines🤬🤬🤬🤬🤬🤬🤬