Optus Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2914.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Optus outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Canberra, Australian Capital Territory
Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Andy Marsh
(@stillupsocut) reported
from
Canberra, Australian Capital Territory
@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.
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♛Ƙring
(@mariekringxx) reported
from
Canberra, Australian Capital Territory
hello @Optus i am network-less atm what happened
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Prof Inger Mewburn
(@thesiswhisperer) reported
from
Canberra, Australian Capital Territory
So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
Well @Optus no service after act storms last night…what are you doing about it?!
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Jessicah Mullins
(@JesMullins) reported
from
Canberra, Australian Capital Territory
A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
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Phoebe #Raiders4Life
(@P_Glo) reported
from
Canberra, Australian Capital Territory
@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.
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Col Copeland
(@Colincopeland2) reported
from
Canberra, Australian Capital Territory
@Optus is there any problems with the network in the ACT. Its very, very slow tonight
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
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Marko
(@AusLoafer) reported
from
Canberra, Australian Capital Territory
Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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Michael
(@miksta85) reported
from
Canberra, Australian Capital Territory
@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.
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Liz Darvill
(@LizDolphinfluff) reported
from
Canberra, Australian Capital Territory
@djp1974 I feel you - being similarly blighted on the Optus network
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Leon Ha
(@Fabulous_Red) reported
from
Canberra, Australian Capital Territory
I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
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50ShadesofJay
(@JayJayK75) reported
from
Canberra, Australian Capital Territory
@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Cac
(@catherrrinex) reported
Optus Sport all I have to say is **** yourselves
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AGRO ⚡️🔋
(@agroasx) reported
@Optus your customer service is an absolute joke. I was told that my plan would be placed on hold only to be debited a monthly fee. I have raised a complaint about this as well!
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Prof Anita Heiss AM
(@AnitaHeiss) reported
Slow clap for @Optus still sending out bills to customers but no other emails related to the data breach.
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Hilly #MaintainTheRage #TripleVaccinated
(@Hillyhobbit) reported
Massive raspberry to @Optus for their awful protection of my data. Why did you need to keep it anyway? BUT massive bouquet to Services SA Modbury for updating my driver's licence in less than 30 minutes. Big thank you to @PMalinauskasMP for making this happen. #OptusHack
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Espresso95
(@nimoraki95) reported
@Optus I have already checked it through your site and they have been assessing the device since early last week! Not sure why it takes so long to assess the device, not even fix it
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Adelina Basile
(@AdelinaBasile) reported
So tired of paying monthly for crap internet. 5 years of useless Telstra NBN TTN which didn't work because copper wires degraded. Now, Optus wireless can't even stream IView. Scared to lock in to anything else, or too expensive
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𝕂𝕖𝕧𝕚𝕟 𝕂𝕝𝕖𝕙𝕣🕺 🏳️🌈
(@kevinklehr) reported
@AnitaHeiss @Optus Yikes. A friend of mine had his identity stolen by people who applied for new credit cards. Fortunately he has a really bad credit rating so they didn't get far with their applications.
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caroline
(@carolinerannard) reported
this optus thing has really screwed me at work (i am not an optus customer but i am its biggest victim)
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Troy Hunt
(@troyhunt) reported
@jroper My summation: 1) Significant portion of population included 2) Identity documents 3) Massive issues around data retention 4) Raises identity proof issues 5) Ransom and gradual leaking of data 6) Extraordinarily bad response by Optus
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005