Optus

Optus Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2914.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Canberra, Australian Capital Territory 02/15/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent Optus outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Wi-fi
AustraliaCanberra E-mail
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Internet
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • miksta85 Michael (@miksta85) reported from Canberra, Australian Capital Territory

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • candersonAAS Christopher Anderson (@candersonAAS) reported from Canberra, Australian Capital Territory

    I am an @Optus customer. I have had no proactive communication from the company yet found out this morning that my debit card has been subject to fraud. Coincidence or #OptusHack ?

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • _manin_black_ Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, Australian Capital Territory

    @joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kaestarrx Kaeface (@kaestarrx) reported

    @Optus Just proving a point here. If the network doesn't improve, I'll not be renewing.

  • Boxy_83 Kat 1874 🦁 (@Boxy_83) reported

    Pissed off!!! Lost optus sport signal, spark sport doesn't work and astro sport steam is so jumpy I can't watch #UTV #avfc

  • kaestarrx Kaeface (@kaestarrx) reported

    @Optus are you aware of how inconvenient it is to have your network CONSTANTLY being "upgraded", to have the reception worse off than it was before. I pay $120 a month for a terrible service. Inside and outside of the home. Customer of 10+ years, won't be renewing my contract!!🙄

  • Marco38341043 Marco (@Marco38341043) reported

    @Optus my NBN has been down for the better part of today with no notification or updates from your end. I've tried all the usual fixes but still nothing. It says that I'm connected but with no internet. I've also DM'd you guys but still waiting for a response.

  • lavosaurus lav baj has logged tf off (@lavosaurus) reported

    anyone got a hack for getting optus sport to stream on a Samsung TV that won’t allow me to download the app and also won’t allow me to screen share? pls help

  • badgingarra Badgingarra (@badgingarra) reported

    @pappy90 @davidking34 said that the footy Freo play wouldn't stack up on that ground. Actually David, it made it even harder than Optus. And do something about your facilities down there, not up to standard

  • PeterDT82 Peter T (@PeterDT82) reported

    @bazscott @VodafoneAU The app is rubbish. I've been fighting with Vodafone for 2.5 months because the app doesn't work - still no resolution. They don't care either. I also intend on switching to Optus.

  • bazmorgan_ Baz (@bazmorgan_) reported

    istg @optus fix your ******* ****

  • roykravat Roy Kravat (@roykravat) reported

    @lukepar21 @Optus Was this resolved? Having the same problem. Thanks

  • Firedingo Firedingo (@Firedingo) reported

    @Optus So what you're telling me is that although I've been a customer for almost 20 years, you don't value me enough and so I'm better off just going elsewhere for the phone. A) your new plans are less competitive than my current plans