Optus Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2906 and 2914.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Optus outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Internet | |
| Canberra |
Wi-fi | |
| Canberra |
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| Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Canberra, Australian Capital Territory
Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.
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Liz Darvill
(@LizDolphinfluff) reported
from
Canberra, Australian Capital Territory
@djp1974 I feel you - being similarly blighted on the Optus network
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Tim Shaw
(@TimShawTweets) reported
from
Canberra, Australian Capital Territory
@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC
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Andy Marsh
(@stillupsocut) reported
from
Canberra, Australian Capital Territory
@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
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Prof Inger Mewburn
(@thesiswhisperer) reported
from
Canberra, Australian Capital Territory
So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
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50ShadesofJay
(@JayJayK75) reported
from
Canberra, Australian Capital Territory
@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
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Marko
(@AusLoafer) reported
from
Canberra, Australian Capital Territory
Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Leon Ha
(@Fabulous_Red) reported
from
Canberra, Australian Capital Territory
I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
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Jessicah Mullins
(@JesMullins) reported
from
Canberra, Australian Capital Territory
A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
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Phoebe #Raiders4Life
(@P_Glo) reported
from
Canberra, Australian Capital Territory
@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.
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♛Ƙring
(@mariekringxx) reported
from
Canberra, Australian Capital Territory
hello @Optus i am network-less atm what happened
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Michael
(@miksta85) reported
from
Canberra, Australian Capital Territory
@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
Well @Optus no service after act storms last night…what are you doing about it?!
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Col Copeland
(@Colincopeland2) reported
from
Canberra, Australian Capital Territory
@Optus is there any problems with the network in the ACT. Its very, very slow tonight
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mephiston
(@Mephiston) reported
@redruby17 @itsmedeebs @kcarruthers Which is funny considering it was optus' fault that this happened in the first place. They left a test network publicly facing, which typically has less safeguards because they're filled with "dummy data" but they managed to get through to the actual live customer database
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Pete Vee
(@ipetev) reported
@optus **** you so much for providing my personal information to hackers. Fire your CEO, CIO & the idiots in the IT team who allowed a test system to be connected to the internet I look forward to any class action brought against you. I'm a customer of 25+ years but I'm gone ASAP
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Karlos360
(@Karlos3601) reported
@Optus @BeachGirlJan Customer for 13 years, multiple accounts. If i havent got an email yet and i have had my data stolen, you can bet your *** ill be taking legal action.
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Pete Vee
(@ipetev) reported
@Bearman4991 @Optus Yes. I am too. Trouble is - Will any of the others be any better. Telstra overcharge - we all remember #Vodafail and all the little mobile providers resell one of them
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Robin
(@whereRuBatman) reported
@MadsMelbourne @Optus never give them real dob, because they do this, and more
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Dan On Stolen Land
(@wewatchu2) reported
Got my Optus letter today. I don't do direct debit. So why do I have to monitor my bank? Ìsnt it a bank/optus job to notice odd transactions.? 2. Why have they ķept my DL no. ? 3. Service query unrelated and unknown. Dodgy?
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चेतक
(@CheTak__) reported
The worst thing about @Optus data leak is their response. Tears and trying to play victim does not help. Their customer support need to understand that it’s us the customers who are victim of Optus’s negligence.
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*****
(@VictorNarro) reported
Never ever think again that when you give away your personal data it is going to stay safe; once you put it in a form, it’s out there in the wild. #OptusClassAction #OptusHack #Optus
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Pete Vee
(@ipetev) reported
@Optus @NetflixANZ @optussubhub If I link my Netflix service to anything Optus will you publish it to the internet like you did my personal information?
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Jodie
(@jodiehastweeted) reported
For Optus customers impacted by the #databreach has anyone: 1. Cancelled their Optus account successfully over the phone? 2. Already had their personal information used? 3. Had confirmation from Optus of support in the way of identity theft monitoring?