Optus

Optus Outage Report in Canberra, Australian Capital Territory

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Canberra come from postal codes 2617.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Canberra, Australian Capital Territory 02/04/2025 23:40

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent Optus outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra E-mail
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • miksta85 Michael (@miksta85) reported from Canberra, Australian Capital Territory

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • TimShawTweets Tim Shaw (@TimShawTweets) reported from Canberra, Australian Capital Territory

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Eddieeddiesam Australian Worker (@Eddieeddiesam) reported

    @thespecialbka That'll never happen...they are self serving scoundrels... he's on too good a wicket. Gladys had to resign in NSW bcoz... the tapes were damming... and ..the corruption blatant...just goes to show... there is no integrity in big business also, she got employed Optus

  • Vivben_1 Viv (@Vivben_1) reported

    @Optus no response from tech support. No home internet in Millswood Adelaide. Please advise if there are problems. Thanks

  • JordanTHFCFFC Jord.\n THFC FFC (@JordanTHFCFFC) reported

    @GeorgePras Kinda expected with a new service Happened with Optus and Paramount

  • villoksa omg (@villoksa) reported

    I pay 100 million dollars for internet, but I can’t add @Sethrogen **** YOU @Optus

  • NotBTF NBTF (@NotBTF) reported

    @Optus .. no signal to call out .. AGAIN ..have never had good reception since switching from @Telstra (after a 40+ year history).... Medical issues atm need 24 hr access to emergency (and other services)... No time to push options 1 thru to 9 n transferred to someone else

  • ExoOnGfuel #jft exo (@ExoOnGfuel) reported

    @cfalcon__ @Optus help me

  • rockgecko_dev Rockgecko (@rockgecko_dev) reported

    @coder_bec @Optus The other solution is for the customer to set a password on their phone number, so it can't be ported without that

  • alisachist GBits (@alisachist) reported

    @Optus is now officially worse than @Telstra. You can't speak to anyone unless you are a new customer. You can't message anyone on their app cos it's not available. You eventually somehow book a case for a tech to come fix NBN. He arrives and says he can't do anything cos he

  • ZavaHandOfSteel Paul Zavadlal (@ZavaHandOfSteel) reported

    @clivedickens @Optus Hi Clive, I just wanted to let you know that 1 week has now gone by and I am still waiting for Optus to fix the Optus Pause error is fixed? 🙄 I think you have more faith in their abilities than in what I do.

  • CarmMenzies Carm❤️⚪️💙Menz (@CarmMenzies) reported

    @Optus WHAT A JOKE! My daughter orders new iPhone, new eSim - tech issues YOUR end…2 days later, acct is STILL not setup. Multiple chats & calls to your service tech team. Still SILENCE!! But, her plan has started, and just now, she gets a “don’t forget to activate your eSim!”😡