Optus Outage Report in Canberra, Australian Capital Territory
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The latest reports from users having issues in Canberra come from postal codes 2617.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Optus outage reports came from the following cities: Canberra.
City | Problem Type | Report Time |
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Canberra | ||
Canberra | Internet | |
Canberra | Phone | |
Canberra | Phone | |
Canberra | Internet | |
Canberra | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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♛Ƙring
(@mariekringxx) reported
from
Canberra, Australian Capital Territory
hello @Optus i am network-less atm what happened
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Marko
(@AusLoafer) reported
from
Canberra, Australian Capital Territory
Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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Andy Marsh
(@stillupsocut) reported
from
Canberra, Australian Capital Territory
@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
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50ShadesofJay
(@JayJayK75) reported
from
Canberra, Australian Capital Territory
@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
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Tim Shaw
(@TimShawTweets) reported
from
Canberra, Australian Capital Territory
@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Canberra, Australian Capital Territory
Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Phoebe #Raiders4Life
(@P_Glo) reported
from
Canberra, Australian Capital Territory
@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
@yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.
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Col Copeland
(@Colincopeland2) reported
from
Canberra, Australian Capital Territory
@Optus is there any problems with the network in the ACT. Its very, very slow tonight
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Why am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.
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🥃 KB 🥃🎮🍜
(@KBGoodness) reported
from
Canberra, Australian Capital Territory
@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Jamien Rees
(@voroguecp) reported
from
Canberra, Australian Capital Territory
You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.
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Jessicah Mullins
(@JesMullins) reported
from
Canberra, Australian Capital Territory
A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
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Leon Ha
(@Fabulous_Red) reported
from
Canberra, Australian Capital Territory
I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
@Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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BloodCancerScientist
(@ScientistBlood) reported
@joshgnosis @PatsKarvelas Ah, 10M accounts had their details stolen... the attack wasn’t shut down that quickly. How many accounts were untouched before Optus stepped in?!
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Clare Hourigan
(@cfhourigan) reported
@redruby17 @Optus I get about 3-4 scam calls a day on average and have done for ages. It means I never bother answering a number I don’t know. If they are real I figure they will leave a message/text.
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Jax
(@sunsetriver88) reported
@SallyKFranco @Optus They don't tell you. You have to ask them. Some have had success using 24/7 app staff. I had to resort to a complaint.
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Mango Tango
(@mangotango1234) reported
@luciedigitalni What misogynistic clap trap ! Lots of male CEO s have alternate director ships ! Optus was the target of a criminal investigation that committed a crime ! I fail to understand how the minister or the media know the security settings of Optus - sheer speculation !
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John Sherry
(@JohnShe14803012) reported
@Optus What are the harms of Equifax? In its complaint, the FTC alleges that Equifax failed to secure the massive amount of personal information stored on its network, leading to a breach that exposed millions of names and dates of birth, Social Security numbers, physical
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PeterBax-Vote Yes in the referendum
(@BaxterPeterba) reported
@Ronni_NQau @SatPaper I don’t think the @Optus breach is their fault. Forcing communication companies to store private government information on every customer means that every single business is a risk to our sensitive information. License numbers and passport information is the tip of the iceberg.
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choosing
(@choosing150) reported
@joshgnosis 2/2 and when I follow Optus process for a forgotten password, doesn't work for me So they may have emailed me but I can't access my email to find out
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Proselytiser
(@TheProselytiser) reported
@lawrepforjesus @Optus Two factor ID has it's own problems...did u read the article in yesterdays guardian? (I tweeted the link yesterday.) If they get your mobile number they take control of your accounts. That article laid bare the true horror of this situatio.
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David Teiva Hall
(@DavidTeivaHall) reported
@theage @TimBiggs This should never have happened. Expected coverup incoming. I will be removing all my optus accounts over the next few months.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.