Optus Outage in Canberra, Australian Capital Territory

@djp1974 I feel you - being similarly blighted on the Optus network

Well @Optus no service after act storms last night…what are you doing about it?!

Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

@Optus Not sure if I’ll get a resolution from @Optus I sent a dm

@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

@Optus NBN down this morning. Website reports no issues at 2911.

Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

hello @Optus i am network-less atm what happened

@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

@Optus is there any problems with the network in the ACT. Its very, very slow tonight

Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

@yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

@Optus what the hell is going on with the network in Campbelltown NSW? The network coverage map is way off! I can barely get 1 bar of 4g reception for MONTHS! I've been a long standing customer (10+ yrs) and unfortunately I'm tied to this contract! INVESTIGATE AND FIX THE ISSUE!!

@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

@bjdavi Hi there, Ben. I'm sorry to hear you had faced issues with your previous Optus service. If you still need any assistance, please feel free to send us a DM so I can look further into this for you. - Medina

After switching from @Optus to @Telstra a few months ago I find network coverage is a lot better and customer service way better

@Keep_Dem_Honest Ive left Optus too! Will never go back. Horrendous service (or lack thereof)!

@chaser No signal here with Optus so that is ideal.

omg so seems to be some problem with Optus, can't get text messages from certain ppl, like my daughter (although she sent multiple then some arrived in bulk but not most recent) and MyGov to log in, can get texts from my other 2 children

@Optus I’ve spoken to several people at Optus and sent numerous messages. Thanks but am not interested in going through it all again. Optus knows my issue. Just fix it please?

@GladysB Miss you Gladys. I’ve been a happy Optus customer for years 🤩

@GladysB I will never use Optus given they stand for corruption