Optus

Optus Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2906.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Canberra, Australian Capital Territory 03/27/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent Optus outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Internet
AustraliaCanberra Wi-fi
AustraliaCanberra E-mail
AustraliaCanberra Phone
AustraliaCanberra Internet
AustraliaCanberra Internet

Community Discussion

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Optus Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Why am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    @Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • TimShawTweets Tim Shaw (@TimShawTweets) reported from Canberra, Australian Capital Territory

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    @yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • voroguecp Jamien Rees (@voroguecp) reported from Canberra, Australian Capital Territory

    You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • _troyvincent Troy Vincent (@_troyvincent) reported

    @Optus can we expect the NBN outage in Dundas Valley NSW to be fixed for tomorrow? Incredibly hard/costly to work from home via hotspot…

  • bkbooth11 Ben Booth (@bkbooth11) reported

    @TwilioHelp I'm not receiving Verify SMS messages on my Optus (Australia) phone number. My phone is receiving other SMS messages and our Twilio Verify service is still sending to other phone numbers fine.

  • mister_wynn Lord - Sir Thomas Wynn (@mister_wynn) reported

    @Optus My landline phone won't stay connected long enough to get through to a person to talk to... Is my area having problems? I'm near Newcastle NSW.

  • skhafiz SH (@skhafiz) reported

    @NBN_Australia @Optus another day another saga. Internet gone down. You guys are shameful. Technicians don’t come nor@does nbn have any kpis on uptime. Why do we live with third world services.. monopoly always is pathetic

  • WhoIsKorine Korine (@WhoIsKorine) reported

    @Optus @networkoutage You have an outage in Cootamundra. What is the estimate for getting it fixed?

  • michelemarbelle Michele (@michelemarbelle) reported

    The 2 most inept companies @Optus & @Foxtel. Both demand monthly payments after disconnecting services. Bullying collection agencies even. My side of the street is clean & paid. Fix your multi splintered systems!

  • fcryan12 FC Ryan (@fcryan12) reported

    I never get food at Optus ...anyone know what's good to eat?

  • mr_billiam Bill Journee (@mr_billiam) reported

    @_a_y_o_o @ShitUserStory @Optus It did it’s job getting us up here. Optus overall has AWFUL reception here though in my experience.

  • GSomayanda Gana Somayanda (@GSomayanda) reported

    @Optus Thanks. Not after your recommendation. It’s about lies I’m being told and charged for a service that isn’t available!! Would you spend your money on useless crap or a product that doesn’t exist?

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    @Optus It seems to happen after midnight, never through the day.