Optus Outage in Canberra, Australian Capital Territory

@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

@Optus is there any problems with the network in the ACT. Its very, very slow tonight

Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

@yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

@Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

Why am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.

@Optus Thanks I’ve been trying to speak to someone for three days. Nearly impossible with optus until you shame them on the internet. Account is #81068187700144 - currently paying for a service I’m not getting.

Is it just me or is the @Optus mobile network having issue in Gungahlin at the moment.

Thanks @FOXTEL_Help for ruining my night of watching football. Six error messages, buffing and just a terrible experience in 25 minutes. you are no better than Optus.

@Optus any coverage issues in #Canberra? My phone has suddenly decided to think it has no SIM card installed. SOS only. #CBR

So apples announces the new iPhones today, is that right? @Optus when can I write my name down to preorder iPhone XS?

@optus never learns from their mistakes. Wheelchair bound person can't contact his son cause @Optus turn off his phone and did not port number across. @canberratimes #poortreatment for #disabled @canberratimes @smh

Ok I am furious. @Optus cuts our internet with no warning by "accident". They say they cant restore it! We have to go buy a usb internet to use while they're fixing their **** up. I am currently doing uni online and am in the middle of a prac! I cant afford to have no internet!

@Telstra My house in franklin act I’ve had to get a prepaid Optus mobile because I have cancer and the reception isn’t great Any more incase I need help in the day while no ones home. When I moved here I had the best reception out of all my family

@DanFrom1996 @Optus It's beyond ridiculous now.......... How can you be so incompetent at the one thing you offer as a paid service.... #optusfail

@sorvam1 Optus tried this on me as well. They dont earn commission on an upgrade. I threatened to cancel and go to Vodaphone. They changed their tune very quickly.

@crgentle @moogzy @Optus Hey Chris feel your pain. Same issue the modem is very latent and the wifi router seems to have completely given up. Hope it sorted out swiftly who knows what happens when we get NBN.

@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed

@crgentle @Optus Ok that is unfortunate but reassuring that I'm not being taken for a ride.......No cancel text for me yet..... I had no ping response this morning and my cable modem was handing back a private IP to my router instead of the usual public IP..... #patience

Other telcos were able to break out in greenfield developments, but nobody was going back into established suburbs to put in a parallel fibre network to compete with the copper PSTN system. Even Foxtel's cable rollout stopped the instant that Optus announced they were giving up.

Check out my Speedtest results! 96.0 Mbps down and 1.5 Mbps up. Optus cable from Winston Hills to Telstra Sydney city

Chasing why Optus still hasn’t removed $1,900 worth of fraudulent int’l calls from my account two months after they said they would. Idiot Optus support operators response “I can see that you made 165 international calls, you should buy a local sim to make calls to that country”

Let it be known that @Optus is a ******* **** of a company. Cutting us off because we swapped providers after their shite service people found out we are going elsewhere for the NBN

@moogzy @Optus I'm in Gladesville on Optus cable and experiencing the same king of thing. Weird thing is that pings are good, but TCP connections are unreliable. They were sending a tech with a new modem tomorrow but I just got a cancel text referring to a network fault.