Optus Outage Report in Canberra, Australian Capital Territory
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Optus outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Internet | |
| Canberra |
Phone | |
| Canberra |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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50ShadesofJay
(@JayJayK75) reported
from
Canberra, Australian Capital Territory
@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.
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Prof Inger Mewburn
(@thesiswhisperer) reported
from
Canberra, Australian Capital Territory
So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Michael
(@miksta85) reported
from
Canberra, Australian Capital Territory
@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Marko
(@AusLoafer) reported
from
Canberra, Australian Capital Territory
Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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♛Ƙring
(@mariekringxx) reported
from
Canberra, Australian Capital Territory
hello @Optus i am network-less atm what happened
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Col Copeland
(@Colincopeland2) reported
from
Canberra, Australian Capital Territory
@Optus is there any problems with the network in the ACT. Its very, very slow tonight
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Jessicah Mullins
(@JesMullins) reported
from
Canberra, Australian Capital Territory
A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
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Leon Ha
(@Fabulous_Red) reported
from
Canberra, Australian Capital Territory
I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
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Andy Marsh
(@stillupsocut) reported
from
Canberra, Australian Capital Territory
@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Canberra, Australian Capital Territory
Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Gay Rainbow Anarchist 🔻🌈 🅰️
(@_manin_black_) reported
from
Canberra, Australian Capital Territory
@joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
Well @Optus no service after act storms last night…what are you doing about it?!
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Liz Darvill
(@LizDolphinfluff) reported
from
Canberra, Australian Capital Territory
@djp1974 I feel you - being similarly blighted on the Optus network
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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The Saints🐉
(@Ali_Hijazi) reported
@optus failed its customers. To put it another way, the API did not require anyone to login in order to access its functionality. Optusdata wrote in a message: "No authenticate needed. That is bad access control. All open to internet for any one to use."
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Andy Harrington 🇦🇺 🇹🇹
(@EaseMehUpPlz) reported
@drvyom Left Optus years ago due to their dodgy mobile data accounting and an issue on their website that caused me to sign up to a contract that I didn’t need or want. It was my fault ofc 🙄
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michael vincent
(@evilfunkydude) reported
@SBSNews And forget trying to get a coherent response from Optus about it,all you get is the same crap they say on the news
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OIS
(@OisEucalypt) reported
New drivers license number got. Well, a paper one until the new card. Surprised at how easy Service SA made it, really jumping on Optus' stuff up. **** Optus.
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🕯Del 🌈🚴🏼♀️🏊♀️🤿🥝
(@KhunDel) reported
@theprojecttv @Jeremy_Kirk Hey @optus pay the damn "price" and get our data back. 😡🤬
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Ella Gawchan
(@EllaGawchan) reported
I was with Optus years ago... Do they hold on to customer data or delete it? #TheProjectTV
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Susan Bryant
(@ValuedAdviser) reported
@Optus @IsaacsonMarie How much damage can be done do you think in that I’ll defined time period referred to as “Soon” ?
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AustraliaKatie
(@AustraliaKatie) reported
Dear @Optus you have no idea how upset people are as to this grotesque data breach. WTF. What an utter mess. I am utterly exposed and so pissed off.
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josh
(@joshdivision) reported
@lukesesh2 @italodiscopolo @SEIFFERTOVAL Optus basically left a crane unlocked with the keys in running in the middle of a school for kids with behavioural issues
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abc730
(@abc730) reported
"Optus need to communicate clearly to their customers about exactly what information's been taken from specific individuals, and then needs to assist and support customers to manage the impacts of what is an unprecedented theft." – @ClareONeilMP #abc730