Optus

Optus Outage Report in Canberra, Australian Capital Territory

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The latest reports from users having issues in Canberra come from postal codes 2611.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Canberra, Australian Capital Territory 12/26/2024 05:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent Optus outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra E-mail
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • miksta85 Michael (@miksta85) reported from Canberra, Australian Capital Territory

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Anant01871837 Anant (@Anant01871837) reported

    @Optus Optus customer rep have no clue what is going on. Such a garbage company optus has been

  • apparition100 Apparition100 (@apparition100) reported

    @Optus I got a sms from Optus saying my area will have internet outage tomorrow from 8am to 4pm. Since I don’t have Optus mobile hotspot and need to work tomorrow, what are my options?

  • Oztiger57 Tiger Charlie a loose unit..🦘🐯 (@Oztiger57) reported

    @domnixon1984 Internode changed from Optus to Vodaphone with their mobile service....so no network coverage where i went on the weekend.

  • Anant01871837 Anant (@Anant01871837) reported

    @Optus Wow what a service.....optus is operating in Australia. We have no internet on Monday morning which is a busy time. When we call their customer service it says customer service center is closed and i am calling them at 08:30 am. Amazing......kudos to optus

  • BestFamilyCars_ Scott Murray (@BestFamilyCars_) reported

    @NBN_Australia @Optus Our SP has been equally hopeless at every step. This outage happened on Thursday morning, and still nobody has a clue how to get it fixed. Telcos are lightning quick to get paid, but when it comes to fixing a tech problem: dumb as dogsh!t. @Telstra incl. Get it together, you lot.

  • BestFamilyCars_ Scott Murray (@BestFamilyCars_) reported

    Hey @NBN_Australia, great job sending out a technician who can't actually fix the busted main data cable on the street. How many times does this fault need to be reported before someone gets this right? So far @Telstra's passed it to @Optus, who's passed it to NBN. C'mon! FFS.

  • _FloW_EhT nathan (@_FloW_EhT) reported

    @Optus you really need to fix your system. Trying to pay my account but have no way to do it. My credit card is frozen so can't use that. They tell me to go to a store. That's fine but the nearest is 110km away. Ask for bpay details and they won't provide that.

  • raymond3020 Christopher Jarman (@raymond3020) reported

    @Optus talk about the run around to cancel a fraudulent order on my mobile account. Three numbers given so far. Somehow Optus allowed an order on my account from a different state with my vic drivers licence. #FAIL

  • WCE92940618 Morsey (@WCE92940618) reported

    Your customer service is beyond a joke @Optus

  • Oztiger57 Tiger Charlie a loose unit..🦘🐯 (@Oztiger57) reported

    @Internode i had to change my mobile provider to Vodaphone from Optus...first time i go away i end up in a 'no network connection' spot...i knew Vodaphone was crap...and when i ring Internode i talk to someone in Sth Africa ...not Adelaide like when and why i signed up.