Is Optus having an outage in Canberra, Australian Capital Territory?

Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

@yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

@Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

Why am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.

@Optus Thanks I’ve been trying to speak to someone for three days. Nearly impossible with optus until you shame them on the internet. Account is #81068187700144 - currently paying for a service I’m not getting.

Is it just me or is the @Optus mobile network having issue in Gungahlin at the moment.

Thanks @FOXTEL_Help for ruining my night of watching football. Six error messages, buffing and just a terrible experience in 25 minutes. you are no better than Optus.

@Optus any coverage issues in #Canberra? My phone has suddenly decided to think it has no SIM card installed. SOS only. #CBR

So apples announces the new iPhones today, is that right? @Optus when can I write my name down to preorder iPhone XS?

@optus never learns from their mistakes. Wheelchair bound person can't contact his son cause @Optus turn off his phone and did not port number across. @canberratimes #poortreatment for #disabled @canberratimes @smh

Ok I am furious. @Optus cuts our internet with no warning by "accident". They say they cant restore it! We have to go buy a usb internet to use while they're fixing their **** up. I am currently doing uni online and am in the middle of a prac! I cant afford to have no internet!

@Telstra My house in franklin act I’ve had to get a prepaid Optus mobile because I have cancer and the reception isn’t great Any more incase I need help in the day while no ones home. When I moved here I had the best reception out of all my family

@Aushiker @RGratton @Optus @madebygoogle I have been having issues with #Google #pixel3 I thought pixel3a may be better than pixel 3.

@RGratton @Optus Seems to be a known issue with the latest Google Pixel 3A also experiencing similar problems. Given my phone was brought this year you would have thought @madebygoogle would have resolved the issue by now given it has been happening for some time.

@Aushiker @Optus Because it’s an android 😂 In all seriousness, random shutdown issues in mobiles usually point to faulty ram... as a general rule.

As a school teacher, I really rely on my wireless network to be able to do my lesson planning, print resources. Makes it very hard when I have to use my mobile data at home. @Optus

An issue occurred in my street on Sat. Something happened to the power/internet line. Our downstream light has been flashing since. I called about it on Sunday and the operator said others were also offline. Still have not heard anything/been notified of it. Please help @Optus

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

*******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.

@Optus @LFCMelbourne @OptusSport Optus letting down fans yet again...*sigh* Passing on the interest doesn't mean shit. All they do is take from the fans, but I can't see them ever giving back.

Checked transcripts 2hr 42 min trying to move existing @Optus internet service to NBN .. only towards the end told she needs after being customer over 20yrs need ID check .. with no drivers licence (legally blind cannot drive) or passport (cannot travel) outcome Lose customer

@david_obrien @DavidGulli @Optus Interesting - I was getting about that speed but as of today recent SpeedTest showing 17.6Mbps - so it ain't so fast now, and just seems to keep getting worse Hoping that someone in OptusHQ is not playing with network configuration parameters