Optus

Optus Outage Report in Canberra, Australian Capital Territory

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Canberra come from postal codes 2611 and 2600.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Canberra, Australian Capital Territory

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Canberra, Australian Capital Territory 06/24/2025 10:35

June 24: Problems at Optus

Optus is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canberra, Australian Capital Territory

The most recent Optus outage reports came from the following cities: Canberra.

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City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Canberra, Australian Capital Territory

Latest outage, problems and issue reports in Canberra and nearby locations:

  • candersonAAS Christopher Anderson (@candersonAAS) reported from Canberra, Australian Capital Territory

    I am an @Optus customer. I have had no proactive communication from the company yet found out this morning that my debit card has been subject to fraud. Coincidence or #OptusHack ?

  • _manin_black_ Gay Rainbow Anarchist 🔻🌈 🅰️ (@_manin_black_) reported from Canberra, Australian Capital Territory

    @joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • miksta85 Michael (@miksta85) reported from Canberra, Australian Capital Territory

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ScipioSubutai Subutai Scipio (@ScipioSubutai) reported

    @optus_help I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.

  • gwynne007 /. Gwynne (@gwynne007) reported

    @alfi589 @gavin_laing Why? Presuming there’s an element of customer transfer from Optus baked into the deal (promo offers etc) they’ll do it easily. Not to mention the far more attractive proposition of one-stop shop for EPL and UCL. If they add 500k customers that’s $210m in annual revenue.

  • 1320_Race_Fan Adam Strong (@1320_Race_Fan) reported

    @TicsVitsJacThic Worst we had was one of my wives super funds (had 2 not rolled over yet) wanted the original marriage certificate sent to them in the post, wouldn't accept a certified copy where pretty much everyone else did and should...ridiculous. Hope Optus is your last difficult one...

  • TicsVitsJacThic V ✨ (@TicsVitsJacThic) reported

    consider my shock when ******* Optus of all places are making changing my name on my account so ******* painful. Service NSW? Breezy. ATO? Effortless. AEC? Not a worry. But Optus? They need your certificate, physical ID for both names, a vile of blood and my first born

  • InMy0p1n10n Opinions (@InMy0p1n10n) reported

    Dolphins vs Knights in Perth drew a crowd of 10,000. Small in Rugby League terms, but this is after a double header at Optus and a sold out State of Origin match. Maybe there is more support for NRL in WA than we think… #NRL #nrldolphinsknights

  • luis8777 MjstcArt (@luis8777) reported

    **** you #optus I'm getting rid of you

  • ultimablackmage Jean-Paul Bartolomei (@ultimablackmage) reported

    @GuyFawkesRetro I remember Cartoon Network on Optus Vision back in the mid to late 90s. So many Hanna Barbera classics played on there. The Cartoon Network originals were fine, but I enjoyed the Flintstones, Jetsons & Tom & Jerry more.

  • RichardLVaughan Richard Vaughan (@RichardLVaughan) reported

    @Optus i have had my phone stolen - your phones are down, app is not working, and website is down until 9am tomorrow!!!!!!!!!!!!!!!!!!!!!!!!!!! someone is hacking my account using my number with you

  • fergoau fergo (@fergoau) reported

    @acsmith54 @Optus Telstra app was never down for “maintenance”

  • davigs74 Dan (@davigs74) reported

    @Optus how much longer are the works in Brunswick happening? The service is atrocious. @optus_help