Optus Outage Report in Canberra, Australian Capital Territory
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Canberra, Australian Capital Territory
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Canberra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (13%)
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E-mail (5%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Canberra, Australian Capital Territory
The most recent Optus outage reports came from the following cities: Canberra.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Canberra, Australian Capital Territory
Latest outage, problems and issue reports in Canberra and nearby locations:
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Andy Marsh
(@stillupsocut) reported
from
Canberra, Australian Capital Territory
@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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♛Ƙring
(@mariekringxx) reported
from
Canberra, Australian Capital Territory
hello @Optus i am network-less atm what happened
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Liz Darvill
(@LizDolphinfluff) reported
from
Canberra, Australian Capital Territory
@djp1974 I feel you - being similarly blighted on the Optus network
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Marko
(@AusLoafer) reported
from
Canberra, Australian Capital Territory
Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Canberra, Australian Capital Territory
Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
Well @Optus no service after act storms last night…what are you doing about it?!
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Phoebe #Raiders4Life
(@P_Glo) reported
from
Canberra, Australian Capital Territory
@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.
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Jessicah Mullins
(@JesMullins) reported
from
Canberra, Australian Capital Territory
A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
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Prof Inger Mewburn
(@thesiswhisperer) reported
from
Canberra, Australian Capital Territory
So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
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Tim Shaw
(@TimShawTweets) reported
from
Canberra, Australian Capital Territory
@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC
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50ShadesofJay
(@JayJayK75) reported
from
Canberra, Australian Capital Territory
@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
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Leon Ha
(@Fabulous_Red) reported
from
Canberra, Australian Capital Territory
I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
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Michael
(@miksta85) reported
from
Canberra, Australian Capital Territory
@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.
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Andrew Christian
(@GGL_Drew) reported
from
Queanbeyan, State of New South Wales
Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross
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Col Copeland
(@Colincopeland2) reported
from
Canberra, Australian Capital Territory
@Optus is there any problems with the network in the ACT. Its very, very slow tonight
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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WaltfromABQ
(@WaltfromABQ) reported
@Optus You have just advised that all of my personal information has been divulged however not my credit card information ? Are you conveniently lying about this ? After being an Optus customer for 20 yrs I will be closing my account immediately
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Right Hook
(@MrFridman) reported
@OMGTheMess @Optus Alas, you can’t reestablish the identity. Once it’s stolen, it’s shared with criminals forever. That’s the worst part 😢
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SophieDel
(@DeliciousSophie) reported
@LydiaAmesha You’re kidding now, right? If CIA can be broken into, what makes you think Optus can’t get hacked? They have security. The hackers simply have the tools to get around security controls… have you been asleep at the wheel or something???
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Phil Campbell
(@phil38555615) reported
@Optus is there an outage in Melbourne CBD?
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BiancaLiu
(@BiancaLiu17) reported
@Optus you are ****. You should fire your product team.
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Emily Butler
(@EmilyButler) reported
@AliceFay @Optus Wow, that is so bad. For a communications company, surely sending a network-wide SMS is within their means?
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Rick Watt
(@RickWatt9) reported
@LovelockEdward @strangerous10 @softhardworker The three or four times I've been in the telstra shop the service has been so bad I've never gone with them, the girl in my local Optus shop is a very helpful genius and the plans are a fair bit cheaper so I don't really want to move.
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Hutcho
(@ego2k) reported
@saltyskin_ @Optus Not "**** you" hackers? Your anger seems to be misdirected
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Bree Carlton
(@CarltonBree) reported
@JustJul77588855 @Urchin_LMS Also wondering if changing phone numbers and emails might help?? Surely Optus now has to allow people to get new numbers. The other concern is ppl getting a new sim attached to your account !!!
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Mary-Anne
(@Maryanne_Mac44) reported
I cannot believe that Optus don't know how this happened and obviously DON'T KNOW HOW YO FIX IT.