Optus Outage in Queanbeyan, State of New South Wales

@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

@Optus NBN down this morning. Website reports no issues at 2911.

Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

hello @Optus i am network-less atm what happened

@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

@Optus is there any problems with the network in the ACT. Its very, very slow tonight

Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

@yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

@Optus I cancelled my Optus adsl connection at the end of January after significant problems and more than a week without service & now I’ve had my previous direct debit used to take funds out on 17 February. There is no end to the terrible service by optus.

Why am I not surprised it’s this hard to cancel my @Optus broadband account after they told me my ADSL connection had been cut, with no notification.

@TalksWow @SirBelliSr @Optus Same here, NBN outage in Chelsea (VIC). Looks like a spike in issues during past 30mins.

@SirBelliSr @Optus Same, think its an outage or something

@Optus was doing some work and the nbn just died not sure if im the only whos experiencing an outage right now please do something

@optus please fix this i start work in just over seven hours or you owe me a day's wages. This is pretty terrible. Can you fix my broadband in St Kilda please?

@BrendenWood @ClintMaynard2GB @trevorlong I have been W/ Optus since 2002. I have only stayed with them for the perks / cheaper Hoyts tix. I lost my ph in May and end up getting a sim with Amyasim, which runs of Optus network and a lot cheaper plans. (Back to Optus w/ Sim now). Coverage in Melb comparable to Telstra

Hey @optus - NBN HFC service down in Highett? We having network issues are we?

@Optus Yes my account website. No speed issues. Laptop, desktop and mobile. Slow at retrieving data on all. Frustratingly slow on all.

@Zauqkfn @apollofnt Basically, I used to have copper cable modems but recently, optus stopped support for copper cable routers so I was basically faced to switch to nbn get the "ultra WiFi modem" which is in the thread

@coasterpaul @Telstra I put my dad on Amaysim has it's awesome. It uses the Optus network. Aldi uses the Telstra network, but waaay cheaper.

@Optus the account website has always been slow but this is beyond a joke now. What's going on?