Optus Outage Report in Queanbeyan, State of New South Wales

Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

hello @Optus i am network-less atm what happened

I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

@Optus NBN down this morning. Website reports no issues at 2911.

@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

@joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?

@djp1974 I feel you - being similarly blighted on the Optus network

@timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

Well @Optus no service after act storms last night…what are you doing about it?!

@Optus Not sure if I’ll get a resolution from @Optus I sent a dm

@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

@Optus is there any problems with the network in the ACT. Its very, very slow tonight

@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

@Optus Thanks Nard, seems to be ok now, was just having issues when I was there the other day (1 Feb) Could not access much on my iPhone...emails ok, some web sites ok but not all, SMS generally ok

@SwoopLuke @Optus Ended up going with Telstra. Turns out we live 150m from a black spot but we never have issues with reception now.

@Optus why the hell do I always get 10% packet loss. fix your ****

@GeorgeBludger @Optus are the worst.

UPDATE: Telstra & Optus mobile service is back.

Useless service if you are disabled still waiting to have restrictions removed after being in hospital getting cancer treatment paid $200 at lunch today and still have restricted services if you cannot use the app you cannot pay at a Optus shop Still waiting Still waiting

@Optus toowoomba Qld once again my 4g being terrible…. What’s the issue

@sackers1 @JamesSaretta We just moved the family away from ALDI mobiles family plan. Service had degraded significantly towards end of last year. Went to Optus’s family plan which is a bit more $$$ but 5G and more data. It gave me the idea to go for a 5G plan at home as we’re about to have cable cut

bro @optus when will my signal be okay😵‍💫

Currently on hold after being told: “We have determined that you have no internet because your modem is not working but we couldn’t contact you so we have closed your case” Thank you @Optus it’s been a week now without internet when do I get my reimbursement?