Optus

Optus Outage Report in Queanbeyan, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Queanbeyan, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Queanbeyan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Queanbeyan, State of New South Wales 12/26/2024 18:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Queanbeyan, State of New South Wales

The most recent Optus outage reports came from the following cities: Canberra.

Loading map, please wait...
City Problem Type Report Time
AustraliaCanberra Phone
AustraliaCanberra E-mail
AustraliaCanberra Internet
AustraliaCanberra Phone
AustraliaCanberra Phone
AustraliaCanberra Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Queanbeyan, State of New South Wales

Latest outage, problems and issue reports in Queanbeyan and nearby locations:

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    @yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • KBGoodness 🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, Australian Capital Territory

    @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • GGL_Drew Andrew Christian (@GGL_Drew) reported from Queanbeyan, State of New South Wales

    Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • TimShawTweets Tim Shaw (@TimShawTweets) reported from Canberra, Australian Capital Territory

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @Firedingo @Muted79 It's not a contract though; you signed up for a month to month plan so you could move plans up and down as you wanted, you can also leave at any time without penalty - but flip side is Optus can also change the plan (change $$, inclusions etc) as long as you get 30 days notice

  • hippychicky55 Sarah F (@hippychicky55) reported

    @arfman @metrotrains @melbcentral Been awhile since been to Melbourne central but I think it is near Optus shop. I've worked it out to be near the clock. I'll find out when go Thursday night. Usually I can use escalators but not this trip due to my back & large suitcase. Home I'll have my husband to help.

  • drnlws Darren (@drnlws) reported

    @Optus Hi guys - 6.5 hours on the phone, 132 support messages, 4 weeks for NBN relocation. Misbooked appointments, staff on your messaging app that say 'I can't help'. How do I get actual customer service?

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @Karina_Melbs Hopefully Optus can sort something out to get you by - it sucks as I assume you're already on the 'cheapest' plan you can pay off a phone with, unless there's some other "under the counter" offer that'll be enough. Good luck.

  • jessica_wilson Jessica (@jessica_wilson) reported

    @vicrollison @_annamurdoch good on you! I get it and wow, if they are following Telstra, thats an issue. but we Should try and call them out, even when Optus had an award winning profit 2021 - 2022 financial year. **** optus. and **** telstra if they do the same!

  • LadyPenelope66 Curious me (@LadyPenelope66) reported

    @ShababHossain13 Not happy with Optus. I do@not want an answer crease in data or a new plan. I never use that much data . My complaint is they have not made it easy to reduce or change existing plan. Impossible hold for hours #communication_ombudsman

  • Optus Optus (@Optus) reported

    @isDankey Sad to hear that, Ray. Has this been happening on a specific browser or any browser you use? How about on a different device? Does the issue replicate on the Optus app as well? Kartik

  • Firedingo Firedingo (@Firedingo) reported

    Just to add more stress to my life, Optus are increasing the cost of my mobile service per mth from Aug 8th & there's nothing I can do about it. I'm off contract & to recontract would cost more than the $4 increase & result in a worse service unless I paid more 😡😑😥 #poverty

  • forpetessakeprd Peta Astbury-Bulsara (@forpetessakeprd) reported

    Hey @Optus, how am I getting a price increase on my fixed price plan? And does this mean that when inflation goes down, you’ll reduce it again…. #optus #nothappyjan

  • ruaryan mark ryan (@ruaryan) reported

    @Optus Hi @optus, the phone number in the article does not take calls. The phone line simply goes dead. Any other way to help?