Optus Outage Report in Maitland, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Maitland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (11%)
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E-mail (8%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Maitland, State of New South Wales
Latest outage, problems and issue reports in Maitland and nearby locations:
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🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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@carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.
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Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lou (@LouiseR27845272) reported
@Telstra oh and you can’t email him the requirements either, even though it was an email to cancel the order and provide a number to call. You know @Optus does everything over the phone and/or email right? What’s going on? Great way to lose customers.
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Adam (@kels_316) reported
@jackie_jade_ they sell optus now for the phone network but their customer service is just fantastic.
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elisegarcia (@elisega94255738) reported
@Optus Shove it! Never buying apple ever again!
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vomont_twitch (@vomont_twitch) reported
@unofficial_amy Being a virgin sucks. My dad was a virgin. And was depressing. Eventually I was able to assist him and change that status. Now he’s with Optus. But A lot of ppl prefer Telstra phones. We are talking about mobile phones right? 🤔🤔
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Shery Rizvi Ⓜ️ (@SheryRizvi) reported
@StanSportFC give optus sport the rights back! Such a stupid deal paying for stan then sport add on top.
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SeanCasGamer (@SeanCasGamer) reported
Congrats @Telstra - I’ve given up trying to pre-order an iPhone 13 Pro with you. Your busted site and horrific customer support app has defeated me. Tomorrow, I contact Optus and end our decades long relationship.
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Jana Jegathesan (@Jana92038429) reported
@Optus 5 times my wife has called to activate e sim. 4 times been hung up on and we keep getting 4 different numbers. I don't get why a new sim card couldn't have been sent!! We went to tools store they said follow these steps and steps don't even work. It's ridiculous!! Worst
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TakingThePiss (@JayJame60132835) reported
@StanSportAU You have the shittest service, give it back to optus or anyone who actually loves the sport. You've ruined Christmas.
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FPL John Hibbs (@JohnHibbs20) reported
LAST YEAR AUSTRALIA HAD A SERVICE CALLED OPTUS, YOU COULD GET THE SPORTS FOR 15 A MONTH, THEY LOST THE RIGHTS FOR CL THIS SEASON AND ITS NOW ON STAN, HOWEVER YOU CAN'T JUST GET STAN SPORTS, TO WATCH CHAMPIONS LEAGUE IT'LL COST 25 A MONTH AND THERE'S LIKE 2 GAMES A MONTH 😑😑 1/2
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Dom Knight 💉🚀 (@domknight) reported
Just looking at the latest mobile plans and @Telstra and @Optus no longer seem to include any roaming data – now that we are about to be travelling again. Whereas @VodafoneAU still has that great $5 deal. Pity their network here isn’t better! Roaming has always been a total scam.