Optus

Optus Outage Report in Maitland, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maitland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maitland, State of New South Wales 05/31/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Maitland, State of New South Wales

Latest outage, problems and issue reports in Maitland and nearby locations:

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseR27845272 Lou (@LouiseR27845272) reported

    @Telstra oh and you can’t email him the requirements either, even though it was an email to cancel the order and provide a number to call. You know @Optus does everything over the phone and/or email right? What’s going on? Great way to lose customers.

  • kels_316 Adam (@kels_316) reported

    @jackie_jade_ they sell optus now for the phone network but their customer service is just fantastic.

  • elisega94255738 elisegarcia (@elisega94255738) reported

    @Optus Shove it! Never buying apple ever again!

  • vomont_twitch vomont_twitch (@vomont_twitch) reported

    @unofficial_amy Being a virgin sucks. My dad was a virgin. And was depressing. Eventually I was able to assist him and change that status. Now he’s with Optus. But A lot of ppl prefer Telstra phones. We are talking about mobile phones right? 🤔🤔

  • SheryRizvi Shery Rizvi Ⓜ️ (@SheryRizvi) reported

    @StanSportFC give optus sport the rights back! Such a stupid deal paying for stan then sport add on top.

  • SeanCasGamer SeanCasGamer (@SeanCasGamer) reported

    Congrats @Telstra - I’ve given up trying to pre-order an iPhone 13 Pro with you. Your busted site and horrific customer support app has defeated me. Tomorrow, I contact Optus and end our decades long relationship.

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus 5 times my wife has called to activate e sim. 4 times been hung up on and we keep getting 4 different numbers. I don't get why a new sim card couldn't have been sent!! We went to tools store they said follow these steps and steps don't even work. It's ridiculous!! Worst

  • JayJame60132835 TakingThePiss (@JayJame60132835) reported

    @StanSportAU You have the shittest service, give it back to optus or anyone who actually loves the sport. You've ruined Christmas.

  • JohnHibbs20 FPL John Hibbs (@JohnHibbs20) reported

    LAST YEAR AUSTRALIA HAD A SERVICE CALLED OPTUS, YOU COULD GET THE SPORTS FOR 15 A MONTH, THEY LOST THE RIGHTS FOR CL THIS SEASON AND ITS NOW ON STAN, HOWEVER YOU CAN'T JUST GET STAN SPORTS, TO WATCH CHAMPIONS LEAGUE IT'LL COST 25 A MONTH AND THERE'S LIKE 2 GAMES A MONTH 😑😑 1/2

  • domknight Dom Knight 💉🚀 (@domknight) reported

    Just looking at the latest mobile plans and @Telstra and @Optus no longer seem to include any roaming data – now that we are about to be travelling again. Whereas @VodafoneAU still has that great $5 deal. Pity their network here isn’t better! Roaming has always been a total scam.