Optus Outage Report in Maitland, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Maitland, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (7%)
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Total Blackout (7%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Maitland, State of New South Wales
Latest outage, problems and issue reports in Maitland and nearby locations:
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Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales
@CouchNish I can't even watch it. Optus issues. 😡
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Greg Blue (@gjblue) reported from Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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@carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Michael (@michaelread1) reported from Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Smith (@annaRoseShadow) reported
@mads_g0 This has been one thing in a long line of ****** service I've had from Optus and I'm right now looking at my options to move. It's been clear all along that they have a nasty disregard for their customers.
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Carolyn Wright (@Cazoperadag) reported
@bellebelle @Asher_Wolf @Optus I’m still an Optus mobile phone customer. Have heard diddly-squat from them.
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Irina Asanova (@IrinaAsanova1) reported
@bennpackham So just playing a straight bat but if this has been caused by a crim - or criminal enterprise - can’t Optus just pay them off? That’s what they’re waiting for, isn’t it? In the meantime, can’t Optus re-issue phone numbers to their customers? If the info is a package deal, 1/2
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Jasper Peach (@JasperPeachSays) reported
Adam Levine’s texts, Optus customer ID, every thought I ever have. Is nothing private in this world?
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Chris (@The_Herdsman_77) reported
So according to an email from @optus my name, date of birth, email address, home address and the numbers of my licence and passport have been stolen. But their network and service haven't been compromised, so I feel much better knowing that everything is roses for you🤬🤬
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Danny Ho (@dannyhofs) reported
@Optus You guys never heard of a sms blast or a broadcast? Wouldnt that have been quicker and direct to the customers? Rather thn "alerting the media"?? Geeezz...
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Glen Schaefer (@hardenuppete) reported
@DrDemography @joshcnicholas Same for me Liz, and I run an IT/Web Hosting business with many Optus customers. Optus have not advised any customers directly yet with exact details of what personal information of theirs was stolen. @Optus customer response to this breach so far has been absolutely appalling!
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Terry Luke (@TerryLuke56) reported
@just_brash @billy_pinker And a very tarnished LNP via Spud Dutton blaming the Labor Federal Government because Optus has a **** computer network that can be hacked, I'm surprised he didn't blame Dan Andrews as well
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Alice Clarke (@Alicedkc) reported
@evexiam @Optus Yep. Phone number and email address would be bad, but more survivable than that plus drivers license and passport number.
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The Weatherboard Nine (@Gruffy666) reported
@jennylmackinnon May 2017 apparently... So angry @Optus is deflecting and acting like it's the customer's responsibility. The should be writing to EVERY affected customer, or former customer, informing them what had been jacked...