Optus

Optus Outage Report in Maitland, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maitland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maitland, State of New South Wales 12/13/2024 00:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Maitland, State of New South Wales

Latest outage, problems and issue reports in Maitland and nearby locations:

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sandra_tlibe Sandra (@sandra_tlibe) reported

    If you want the worst customer service in the world please call @Optus - Absolutely horrible. Definitely an experience to be missed.

  • JustABlokeTV Justabloke (@JustABlokeTV) reported

    Hey @Optus I shouldn’t have to spend hours and hours on hold in chat or the phone to leave you. I also shouldn’t be lied to as a customer… now I’m being told, you can’t even pass phone calls internally… how terrible is your customer service

  • TfatnownaF Tyson F (@TfatnownaF) reported

    @strangerous10 @SenPaterson Anyone who votes against increasing penalties for breach of data must be on the moon. It is an insult to those poor customers of Optus and Medibank who might lose it all. You are in space James Paterson.

  • susanr1111 Sue Reid (@susanr1111) reported

    @filthydancer @CaraMia200 They demand it no details no service from Optus

  • OrangeGuyGood Woke = Retrogression (@OrangeGuyGood) reported

    @nogulagsagain That's why I haven't moved an inch, & found no reason to change my IDs since Optus, Medibank & two other businesses entities contacted me about data breaches in the last 3 weeks. It's a planned panic I think. And the proposed solutions for a centralised ID don't help but worsen.

  • dgorbach 💙💛 David L. Gorbach (@dgorbach) reported

    @GladysB Optus and the Optus App have gone from great to good to terrible. Humans want a sensible voice on a the phone. Just because it can be automised doesn’t mean it’s wise.

  • autumnfall098 Zainab (@autumnfall098) reported

    @ChatilPandi @abdullahhammad4 Yeah but in Optus with extra bounce he will be in trouble. Goes back in his shell whenever he plays vs quality attacks.

  • MattCowgill Matt Cowgill (@MattCowgill) reported

    @RudiEdsall I switched from Optus because I couldn’t reliably get any signal at all in my Fitzroy North townhouse. Still got my data leaked as well!

  • Marjon_Z Marjon Z (@Marjon_Z) reported

    @sixlunas @Optus You’re in Seoul, but you’re a customer.. An apology would be nice, also keeping ppl properly updated & keeping the info safe would be nice. The gov either is paying for/ forced them to pay for the licences. So no they haven’t done enough, they just take your money and don’t care

  • sunsetriver88 Jax (@sunsetriver88) reported

    @Jeremy_Kirk @medibank Not as bad, but a thing that made me go "mmm" in the Optus breach - I left them years ago but my old login details were still active; it's how I was able to contact & communicate 'securely' on the app I newly loaded. Wouldn't have occurred to me to worry about old account access.