Optus

Optus Outage Report in Maitland, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maitland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maitland, State of New South Wales 12/10/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports Near Maitland, State of New South Wales

Latest outage, problems and issue reports in Maitland and nearby locations:

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • macattackmel Mel (@macattackmel) reported

    Hey @optus how does one raise a FORMAL complaint about your “customer service” (if you can even call it that - next person who tells me my case manager is going to call me is going to absolutely cop it! #pathetic #abouttogotothemedia

  • 3amlow Jack Toole (@3amlow) reported

    @newscomauHQ Optus sucks dude.

  • IrateArchitect Irate Architect (@IrateArchitect) reported

    @Optus you useless *****. Update your ******* IVR with a dedicated option to speak to someone about the ******* data breach. For those of us who left your service ages ago it’s ******* impossible to find an option that works to speak to someone.

  • CleftChinBoy Cleft chin boy (@CleftChinBoy) reported

    First @Optus and now. @Telstra . How is #Australia to feel secure when it’s biggest telcos are dishing out their customer data to Hackers. It’s almost comical how @VodafoneAU was taken to task for a network issue in 2010, but no accountability imposed on these for serious crime!

  • 8sunnycas8 💧Bridget Fox (@8sunnycas8) reported

    @strangerous10 @marxdeane Egg-chicken, chicken-egg There had to be a problem to start with if Optus management looked at that ICAC hearing, heard about the phone calls and the lies and thought.." you know who would be a good hire right now..."

  • teemz_k Tima (@teemz_k) reported

    @abbs_man Way to treat your customers. Response has been appalling by @Optus, just made my decision to leave easier

  • Raynsundar Ray N Sundar (@Raynsundar) reported

    @optus. My account was closed months ago. But Optus still keeps on sending monthly bills. What a stupid and careless organisation? Optus get your act together!!

  • InCythera Barry (@InCythera) reported

    'Optus chief executive Kelly Bayer Rosmarin argued calls for higher fines would not help because everyone at the company was already sorry and working to regain customers’ trust' WE SAID SORRY ALREADY A THOUSAND ******* TIMES !!!

  • ClownWorldDan DWB (@ClownWorldDan) reported

    @ellymelly The Optus data thing is an inside job with collaboration from government/intelligence agencies. Hegelian Dialectic. Problem, reaction, solution. What is the government's solution to the Optus con? Yep, suggestions for a digital ID. I'm shocked ! lol

  • sean_batt Not piloted, actually (@sean_batt) reported

    @GumtreeKoalas @chiman321 @Optus The rules for DVS (Document Verification Service) changed 1st September 2022 and they now require a card number (except in Victoria and Queensland) to add their "verified" virtual stamp. Optus and other communications providers are required to have said stamp when selling plans.