Optus

Optus Outage Report in Maitland, State of New South Wales

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The latest reports from users having issues in Maitland come from postal codes 2322, 2323 and 2320.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maitland, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maitland, State of New South Wales 12/02/2023 09:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Maitland, State of New South Wales

The most recent Optus outage reports came from the following cities: Maitland, Newcastle and Cessnock.

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City Problem Type Report Time
AustraliaMaitland Internet
AustraliaNewcastle E-mail
AustraliaMaitland Internet
AustraliaCessnock Total Blackout
AustraliaNewcastle Phone
AustraliaNewcastle Wi-fi

Community Discussion

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Optus Issues Reports Near Maitland, State of New South Wales

Latest outage, problems and issue reports in Maitland and nearby locations:

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • elliskate8722 Kate Ellis (@elliskate8722) reported

    @Optus has transposed my number in their back systems making it impossible for me to receive my OTP. their suggestion? Travel kilometres out of my way to a store to fix a simple back office mistake. The number it should be is literally on my bill. #whatajoke

  • jameshawkings36 james (@jameshawkings36) reported

    @AussieJim11 @_davidlimbrick @pedroswift66 Yeah it's pretty obvious it is needed to be kept. Eg if the police contact optus for info on who owns a phone number that is committing a crime and optus can only tell them John Smith does, it doesn't help them at all.

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported

    @sickoslater Yep and now #Optus has invalidated the drivers licence & passport numbers of millions of Australians from being viable to use as ID. It’s a nuclear **** up beyond imagining.

  • iamraulmalate Raul Malate (@iamraulmalate) reported

    As a Optus mobile customer whose account is possibly hacked, I was advised by Optus to be vigilant because they failed to be!

  • sickoslater Sickoslater (@sickoslater) reported

    @Optus go **** yourselves, seriously

  • The9573rdGuy The 9573rd Guy maybe (@The9573rdGuy) reported

    And holy @Telstra have you thought that maybe a renamed piece of used toilet paper wouldn’t make a good router. The Smart Router 3 can’t hold a wifi 5 2.4ghz signal. Meaning no smart devices work. Do maybe @Optus would actually work.

  • Taraariana4 Taraariana (@Taraariana4) reported

    @Optus And you have the ***** to say that your service is still safe to use because no WiFi passwords were accessed?! Every other bit of personal info they have but thank christ the Optus WiFi is safe.

  • _ChungHui Chung Hui (@_ChungHui) reported

    @Optus given the high possibility of ID theft will you reimburse customers for the cost of having new passports and drivers licenses issued? Telling us you’re working with the AFP doesn’t help your customers if bad actors use the information you’ve lost to commit identity theft.

  • NathanWolfo Nathan Wolfo (@NathanWolfo) reported

    Bruh I actually feel for the people working in customer service at #Optus - must be getting so many irate callers...

  • HarriHooHoo Harri (@HarriHooHoo) reported

    @Optus .. got my email from you. No support offered - just a number to call. Crocodile tears from your CEO. Poor form.