Optus Outage in Maitland, State of New South Wales

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

@ACMilanSydney @G73020484 I pay $20 a month for beINConnect and $15 for Optus Sport. I have rarely had issues with streams and Optus sport, overall package and highlights, is very good. ESPN+ package sounds amazing in the US, unfortunately not offered in Australia. Frustrating that I can’t watch Aleague

@Optus Well done support person. As I predicted, you disabling my data stopped the chat session we were having to try and fix my service.

Ahh @Optus useless as per usual. Tried to get some information, but of course an unplanned outage. "Try again in 24 hrs." However, Roslin in live chat was pleasant to deal with. So there's a plus. There usually isn't any positive to be had.

@Optus All 3G/4G mobile service in Cape Paterson has been down since this morning - no explanation, no advance notice. People rely on this service for work. When will it be fixed? Please fix this ASAP and respond or we will be forced to move to Telstra.

@embritts1 @Telstra @Optus Because things like this I cancelled any Tel$tra product in my home, even foxtel, long ago. I regard them the worst company in #Australia

@Optus “Login to our support app to view your message from our technical team about your inability to login to our support app” .. righto

Hi @Optus Do you think it’s acceptable to send me threatening texts regarding a collection agency about a $3,000 bill? I had to cancel these services because none of your services worked here. I’m now left with a big bill due to your poor service and now getting texts like that!

@Optus @escobaz6 I have been needing help for the last two years but still I face the same **** daily. Why am I still with your company? Maybe @Telstra can give me a better deal with working internet and support team.

@escobaz6 @Telstra @Optus Welcome to Optus. I have been dealing with this since I connected to their NBN service. Live chat was just the same, these support guys have no clue what they’re doing.

Waiting five days for @Telstra to resolve a simple query is not acceptable! Phoning them, their auto voice service asks you to resolve it on their App, when the App can’t resolve it, they ask you to call... only to be referred back to chat app! FFS! Hello @Optus here I come! 😡

My internet decided to be a piece of **** so I had to end the stream very early. **** you optus

with Optus, I was told that my issue could not be fixed and that I would need to use a different mobile number. I responded to this by asking whether I would be compensated for the countless hours and inconveniences that I have endured, having not been able to use my phone for...

by the Optus employee that my issue would be resolved. The Optus employee never informed or updated me on the progress of my issue and only sent vague responses to my emails, stating that the issue was being looked into. Finally, 3.5 months after I lodged my initial complaint..