Optus

Optus Outage Report in Newcastle, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Newcastle, State of New South Wales 01/28/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • girlondon Kathryn Geels (@girlondon) reported from Brisbane, State of Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • Bergha2 Bergha (@Bergha2) reported

    @ashulz My wife was affected. She was never an Optus customer. She had been a customer of Virgin (or Vodafone, can't remember) before it was taken over by Optus Optus still had her info from how ever many years ago. That's not because of recent legislation. 1/

  • JesseDoops Jesse Doops (@JesseDoops) reported

    @Optus Do you give terrible service coverage in general, and now the hack? Lmao, good one guys 👍🏻

  • Sanya_IV ██████ (@Sanya_IV) reported

    I better not be one of the 10,000 Optus customers that got their **** leaked

  • AuthorGavinCatt Gavin Catt - Author (@AuthorGavinCatt) reported

    Optus, you are useless. A massive data breach for any telco and a piss poor response from the CEO. It took the Albanese government to force you to do something. I am an Optus customer so get your act together.

  • SamanthaC77 Samantha (@SamanthaC77) reported

    Just got the email from optus. ****. So now I have to go to the expense of changing my license number.

  • Andy_W_Farrell Andrew Farrell (@Andy_W_Farrell) reported

    @bigyahu ..but they think you need to be a "hacker" to use one. Optus left customer data sitting on their front door step. No "hacking" required.

  • D_Melissa2 MelissaD 🔥💧🐨🌱💓🌍 4 x Covid-19 vaxx 💉💉💉💉😷 (@D_Melissa2) reported

    If you have ever had some parts of your identity and banking details stolen ( I have ) welcome to an endless period of terrible things happening to you for years and years. Not to spook fellow Optus customers but please be very vigilant and cautious. Double check everything.

  • ProfAvanzi Benjamin Avanzi (@ProfAvanzi) reported

    @Optus @databreach : why did Optus need to keep 100 points worth of personal information? Surely the risks should outweigh the costs of re-obtaining the information when needed. Should laws restrict the ability for companies to keep that much customer data?

  • PhilipsRambling Philip (@PhilipsRambling) reported

    @Optus The worlds best security minded phone on Australias worst secured network.