Optus Outage Report in Newcastle, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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@carlagrossetti
(@carlagrossetti) reported
from
Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Oz. Pro Choice!
(@ozziewiltshire) reported
from
Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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Mat and Kita Clarke
(@KitaandMat) reported
from
Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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jedro
(@jedro_) reported
@TheCynicalHun @SWF_946 It has data from previous breaches. Nothing from the Optus breach. It won't help with finding out of you're affected by the Optus breach.
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Joseph O'Donoghue
(@josephodonoghue) reported
As an #Optus customer, I’m still yet to receive a single communication about the state of my data. Yesterday though, I received two overseas message requests on WhatsApp. #WTAF
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Clarkie. Whatever.
(@clarkes) reported
@craff2008 @Optus Yep. You will be fine. I'm an Optus customer. I'm a customer of many companies that have my data, including the government. Basic vigilance is all one needs. Sleep should not be a victim of this breach.
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WOPR DEVOPS Headly Earnest Bellringer, 6EQUJ5
(@RealNickHodge) reported
@moylecroft @Dannyjboom & Optus problem solved by better IT/Dev security practises with management oversight. The failures are pretty darn fundamental. No new tech would solve this.
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WOPR DEVOPS Headly Earnest Bellringer, 6EQUJ5
(@RealNickHodge) reported
@Dannyjboom @moylecroft You read that from the ConsenSys marketing material right? Now, practically, how would this help in the Optus situation? Where is the decrypt key to your on-chain PII data stored? Db? You are throwing the wrong tech at a non-tech problem.
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Bej E
(@MrBJovi) reported
@Optus @RunnerSA18 I've received an email saying my data has been hacked! Where the fk is the communication & reimbursement from Optus? And yeah I'm fkn pissed, your talking about my personal god damn information out their for the world to see 🤬 fkn useless Optus.
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Matthew Moyle-Croft
(@moylecroft) reported
@RealNickHodge @Dannyjboom Most private “blockchains” copy the data into a DB for speed and leave the “blockchain” as the audit record. So really blockchain replaces just that functionality that exists in an SQL do and doesn’t do it that well. But again, with Optus issue, a diff DB wouldn’t have changed it
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Sandra Pataud
(@PataudSandra) reported
@patrickkeneally Never had a problem with Optus in 16 years up to now. Telstra on the other hand are (fill in deprecatory adjective that won't trigger Twitter's algorithm here).
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Clarkie. Whatever.
(@clarkes) reported
@craff2008 @Optus Ok. That's not great. However, what is the alternative to get a service from them? The government requires them to collect that data to be eligible to get that service. Mistakes are made. Data gets released because humans are involved. **** happens.
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nick1110
(@nakul1110) reported
@Makucha @Jeremy_Kirk Well I guess it means my details are hacked? Like wtf; is this @Optus way of differentiating customers they know for sure that have been hacked?