Optus

Optus Outage Report in Newcastle, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Newcastle, State of New South Wales 04/16/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jaxynfn jaxyn (@jaxynfn) reported

    @ZappoFN optus nbn is awful

  • DarkTalent Scott F (@DarkTalent) reported

    @Optus Update: soon after this a nice lady called Rebecca from Customer Resolutions has called me and although has no new information - I know have a single point of contact and an actual human involved in this mess. 🤞

  • ThirteenJun 13 Jun (@ThirteenJun) reported

    @Optus We have already done that twice. No explanation and no indication when the outage will be repaired. Thx for reply though.

  • AmitojThind Amitoj Thind (@AmitojThind) reported from Sydney, State of New South Wales

    Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

  • Abraxas444 Jigme (@Abraxas444) reported

    after almost 3 weeks my nbn connection box finally replacet , thank you Optus for excelenet customer service #optus #nbn #Broadband

  • bronagh_moynes Bronagh Moynes (@bronagh_moynes) reported

    @Optus tomorrow will be 1 month since our NBN dropped out in a storm. Still no answers or techs coming to our house. Optus have no solution or have helped us yet still want to charge us for the month. Complaint has been raised with ombudsman. What a joke #Optus

  • obi_bongkenobi subconsciously unconscious (@obi_bongkenobi) reported

    Me: I have an issue with my bill @Optus : don’t worry, we have charged you more than your bill. But rest assured we will correct it in our next month bill Me (*next month*): still you have charged me wrong @Optus: don’t worry next bill we will correct it

  • tomascl tomascl (@tomascl) reported

    @Optus again!!! third time this week without 5g!!!! what is happening with this service!!! Not even NBN is that bad nowadays

  • lovesamxntha (@lovesamxntha) reported

    Has anyone else had the problem where your reception just disappears?? I had to turn my phone off and on again to make it work and now I have 3 bars like normal @Optus

  • pompeiinrdfghtr Brooke (@pompeiinrdfghtr) reported

    Having spotty service for the next few days is going to be joyous... Thanks Optus 🙃 at least I still have my WiFi