Optus Outage Report in Newcastle, State of New South Wales
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The latest reports from users having issues in Newcastle come from postal codes 2304.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newcastle, State of New South Wales
The most recent Optus outage reports came from the following cities: Newcastle.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle |
Total Blackout | |
| Newcastle |
Phone | |
| Newcastle |
Internet | |
| Holmesville |
Wi-fi | |
| Newcastle |
Total Blackout | |
| Maitland |
Internet |
Community Discussion
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Optus Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Mat and Kita Clarke
(@KitaandMat) reported
from
Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Oz. Pro Choice!
(@ozziewiltshire) reported
from
Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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@carlagrossetti
(@carlagrossetti) reported
from
Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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celerysorbet
(@CelerySorbet) reported
@CharacterEyes @ClareONeilMP @Qldaah Optus has pretty much no accountability under our laws. It's left up to the company and its shareholders to decide if she's accountable or not. This sucks but unless some legislation is changed to protect individuals, corps can do w/e here in Aus.
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Tim McMahon
(@_TimMcMahon) reported
@troyhunt @haveibeenpwned ID verification services could leverage @haveibeenpwned to let companies know that an ID number has been compromised and probably shouldn't be used. Or Optus could give the leaked ID numbers to each issuing body so that they can co-ordinate a mass re-issue...
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Leftist Downunder
(@LeftDownunder) reported
Cybersecurity is expensive. So there’s two options with this Optus situation. Either impose massive fines for failing to adequately protect customer data, to create an incentive that currently doesn’t exist, or nationalise it and turn telecommunication back into a public utility.
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MuffinInHats 🎗▪︎Comms Open!
(@muffininhats) reported
******* OPTUS? 10k customers private information has been released, and i find out VIA ******* FACEBOOK? ******* AWFUL CUSTOMER "SERVICE" WHAT A ******* JOKE @Optus
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Unpublished Critic
(@Edgemonsta) reported
How good is @Optus? They bump up charges to maximise profits (no other reason) and almost immediately after allow customer data to be stolen through utter ineptitude. They should be fined millions, and also have to compensate current customers big time. CEO should go! #auspol
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GLM Spec
(@YoSpecc) reported
@GritfoxPriv @Telstra Can’t believe I switched to Optus when the floods happened cause internet was down for 2 weeks, they have my info now, let’s just hope I’m one of the lucky ones who dosent get it released
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Mary Stylianopoulos
(@Dolly196952) reported
Optus was hacked. How could Optus a telecommunications company be hacked? You would think that it would be the last company to be hacked. Well, it was. And I am a customer. In other news, I do not comment at CDAN or anywhere else but here. Keep repeating it so it will sink in.
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Melsa
(@Mel20017132) reported
Sooo… apparently the Optus hacker has now deleted all the files the stole and the details of 10,000 customers was never released. Hacker said there was too much attention and apologised. Seems very dodgy to me.
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Margie Bloch
(@Margie_Bloch) reported
@susanfranciswr1 @Optus I'm not an Optus customer but will use my full vocabulary of swears on behalf of friends who are.
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dynamic island dom
(@iammrdom) reported
from
Adelaide, State of South Australia
Seems like @Optus is going to avoid the repercussions of a data leak. Maybe a good chance to look at their offering and price it accordingly to their network quality. Lower prices to add customers.