Optus Outage Report in Newcastle, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Newcastle, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Community Discussion
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Optus Issues Reports Near Newcastle, State of New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Shane N. Thompson
(@ShaneNatalie) reported
from
Newcastle, State of New South Wales
@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Alan Hill
(@ajhill_alan) reported
from
Newcastle, State of New South Wales
@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Siobhan Curran
(@siobhan_curran) reported
from
Newcastle, State of New South Wales
As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Nick Williams
(@nickintheworld) reported
from
Newcastle, State of New South Wales
@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Owen Mansfield
(@MansfieldOwen) reported
from
Newcastle, State of New South Wales
@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Mat and Kita Clarke
(@KitaandMat) reported
from
Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Sophie Pearse
(@SophiePearse) reported
from
Newcastle, State of New South Wales
I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Greg Blue
(@gjblue) reported
from
Newcastle, State of New South Wales
@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Reetu Mutti
(@ReetuMutti) reported
from
Newcastle, State of New South Wales
.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Oz. Pro Choice!
(@ozziewiltshire) reported
from
Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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Michael
(@michaelread1) reported
from
Newcastle, State of New South Wales
Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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@carlagrossetti
(@carlagrossetti) reported
from
Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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Thomas McKenna
(@tmacca_1996) reported
from
Newcastle, State of New South Wales
@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Janineus
(@J9U) reported
@tchbastard I'll be leaving after 20+ years as an @Optus customer.
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💧Emily 🇦🇺🇬🇧🏴 🔥💚✳️✳️🎀🐀
(@drobwlldiad) reported
@lynnemurphy1 @Optus We have cheap internet and mobile pay as you go thingies with Kogan who get it through Vodafone. I’d never go back to Telstra if I could possibly help it but many rural Tasmanians have no choice
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Hon.Taffy fool 🏴
(@lassie_welsh) reported
@JaiRitter3 @ToMyPirateShip I have had pretty good customer service with Optus , can’t really complain
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mgII
(@mickgoodwill) reported
@dailytelegraph Looks like I’ll be cancelling all Optus services #Optus #singtel - never understand why corrupt one’s get senior positions with high salary packages!!!!
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Dell Holmes
(@DellHol00654443) reported
@erob_po @friendlyjordies It's hilarious how quickly people can be influenced... You're already calling Optus an inferior service because of Jordan
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kimwithani
(@sobersafe) reported
@thespecialbka @Optus I thinking about changing service providers but couldn’t be arsed. I’ve suddenly found fresh motivation. Bye @Optus
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@duckunder
(@Duck_downunder) reported
@marquelawyers After having dealt with Optus' incompetence these past 2 weeks, bounced several times between departments and still no resolution of their own error...she'll fit right in
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Sandy Watson
(@tweets3rdeye) reported
@GaryFallon2 @Optus Optus employs a Senior Executive that does not even follow basic levels of due diligence, a basic requirement for any Executive Manager- in case you forgot Optus, it is called Records Management. In the future when a customer is told their records cannot be found.....
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Michaela
(@MichaelaBenne) reported
@friendlyjordies @Optus Poor form appointing an ex-premier who’s being investigated for corruption by ICAC. #LeavingOptus
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Brian Wright. He/Him
(@BrianWright63) reported
@Optus NBN, as your website clearly states in the network status tracker. Oh, and it's died yet again.