Optus Outage in Newcastle, State of New South Wales

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

@ACMilanSydney @G73020484 I pay $20 a month for beINConnect and $15 for Optus Sport. I have rarely had issues with streams and Optus sport, overall package and highlights, is very good. ESPN+ package sounds amazing in the US, unfortunately not offered in Australia. Frustrating that I can’t watch Aleague

@Optus Well done support person. As I predicted, you disabling my data stopped the chat session we were having to try and fix my service.

Ahh @Optus useless as per usual. Tried to get some information, but of course an unplanned outage. "Try again in 24 hrs." However, Roslin in live chat was pleasant to deal with. So there's a plus. There usually isn't any positive to be had.

@keir_strickland @Optus yep, she's broken again and @optus are currently sitting there saying there isn't an issue but strangely all the things from last time are broken again.

@Optus @PaulRumens Having the same issues, my area seems okay. In terms of network status. Sent a DM an hour and a half ago with no response. Please don’t refer me to your live chat - the links don’t work on two different internet browsers.

@Optus @PaulRumens you have issues. its the same as the other day. international sites and some games etc cant connect. go work on what you had stuff up the other day.

@PaulRumens @Optus From the spread of things affected I reckon their peering is broken in a way that they still think they have the routes but are just blackholing all the traffic. Really quality work there 🙄

@k_morrissey @Optus I think the @Optus connection to AWS is down also, which Netflix uses.

@aussievideoblog Hey Russell, if this is the case then the best option is to go into an Optus store and replace the sim. Let us know if there are any further issues. Liam

@PaulRumens @Optus Although Netflix isn't on Cloudflare and that's unavailable too. Cloudflare will be causing the broadest spread of problems but something fundamental in their network is broken.

@Optus ...but not on Optus. My issue now is trying to buy a phone outright or on favourable terms for me, that will work with your network, as promised by Virgin

@PaulRumens @Optus Optus appear to have broken connectivity with Cloudflare, which protects/proxies a LOT of services. Tested across Optus/TPG/Telstra/M2 and Optus are the only ones who can't connect. Also means even things like outage detector sites are broken.

@Optus Dead link, Ben. Virgin were promising the same 'great network' and the person I spoke to in complaints also said that you used the same equipment then said that you didn't use the same equipment for VoLTE & Wi-Fi calling. I have a year old S9, it (VoLTE etc) worked fine on Virgin