Optus

Optus Outage Report in Newcastle, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Newcastle, State of New South Wales 05/31/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kr_1973 KR (@kr_1973) reported

    @thewilllow If Optus was 100k it would never be filled unless the Wet Toast Wankers are winning

  • plsexplainibeg james 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇩🇪 (@plsexplainibeg) reported

    Who ******** am I listening to on Optus Sport? He is one of the worst commentators I have heard in my life.

  • Emily_Rose_A emily adams (@Emily_Rose_A) reported

    Seriously regretting moving to @Optus hardly any service around the Sydney area and the customer service I’ve received upon contacting them about the issue is ******…looking for clarity and a solution to the service issues and I get offered to cancel my phone plan

  • BESPOKEN_TRUTH Vic Langsam (@BESPOKEN_TRUTH) reported

    @OptusNewsRoom @Optus SO EVERYONE BETTER GET USED TO THE SAME OLD BS AGAIN, OPTUS SUCKS

  • RoussoIsaac WogOriginal (@RoussoIsaac) reported

    @Optus would it be possible to check cell tower in pyramid hill it’s giving out 4g but it’s not giving out 3G network for some reason

  • fchow8888 Francis Chow (@fchow8888) reported

    @WingedLion3 @agent_of_change From the article itself: "Sources told Bloomberg that the attack was launched on the Optus network, which used Huawei for several projects including to supply part of its 3G and 4G networks. However, Optus denies knowledge of the attack. “Optus takes security very seriously.

  • DanceForCthulhu DanceForCthulhu (@DanceForCthulhu) reported

    @MikeCarlton01 Weird, I'm in Perth and with iiNet. No interruption to internet or email services (still receiving all the boxing day sale emails) for me but their website is down. As bad as everyone says they are, iiNet have been better than Telstra and Optus in my experience.

  • OVSauce The Pub Test (@OVSauce) reported

    @Optus NBN is down. On my lady’s 4G Vodafone. Happy.

  • ossyV2 Z (@ossyV2) reported

    boxing day at the optus would've been a near sellout, the gades have the worst home support #BBL

  • SidorDid 🕯💉💉 Sidor 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇦🇺Cave-Dweller Did (@SidorDid) reported

    @MikeCarlton01 Perhaps something else was happening overnight? Was awake around 3.30am trying to talk to sibling in Scotland - tried various means/platforms, using both Optus & Telstra, it was dire. Had to give up. Problem was here - she was connected to family in Middle East, Canada & USA too.