Optus

Optus Outage Report in Newcastle, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Newcastle, State of New South Wales 10/23/2024 09:50

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • monkey_brennan Clarence J. Boddicker (@monkey_brennan) reported

    @10NewsFirst @hughriminton @ParisMartin_1 A customer here. Still yet to hear from Optus. Their comms and crisis mgmt teams are just as bad as their cyber security team

  • FaineBlackadder 🐀Duchess of 💉Sewer Rats🐀🌻🇺🇦🌻 (@FaineBlackadder) reported

    @kentparktweet @strangerous10 #mockLachlan sounds like fun. Wonder if he's an Optus customer?

  • agarner Adam Garner (@agarner) reported

    Another risk assessment should have been done when connecting this API to a test network that was Internet connected. Again, Optus’s fault no matter how you slice it.

  • jeff_nrg Jeff N (@jeff_nrg) reported

    @Optus @RunnerSA18 In a crisis, communicate with your customers. You haven't emailed me to, you know, say sorry or what has happened or like anything. Did they literally steal all the customer emails so that you are unable to send out emails to your own customers?

  • Laughatsaltyge1 Laughatsaltygeelong (@Laughatsaltyge1) reported

    @EnLieten_ @patrickkeneally And go where? Telstra I'd rather lose an eye vodafone doesnt work unless cbd and lil dodgy companies all use optus infastructure mostly

  • AbstractEqual Abstract Equilibrium (@AbstractEqual) reported

    @stephanlivera @Optus Even the US had the self awareness to know that collection is bad and tried to hide it. Australia says, screw it... we'll punish you if you DON'T collect metadata. 😔

  • martin85468119 martin (@martin85468119) reported

    @cameronwilson Optus ceo asking for a team Australia response is a huge red flag in my book will now ditch them for another service theirs is a bit hit and miss anyway

  • that_guy19_ Josh (@that_guy19_) reported

    @jacob_633 @Optus Poor bugger. You must feel super reassured tho your login password wasn't compromised lol... just you know, everything else to steal your identity!

  • photoenz Enzo Amato (@photoenz) reported

    @abcnews What a pr fail they should have taking more care of customers data they must have known for long time! #hackoptus #optusfail #hack @Optus

  • chrisjackis Chris Jack (@chrisjackis) reported from Sydney, State of New South Wales

    If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol