Optus

Optus Outage Report in Newcastle, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Newcastle, State of New South Wales 02/17/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle, State of New South Wales

The most recent Optus outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Total Blackout
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaHolmesville Wi-fi
AustraliaNewcastle Total Blackout
AustraliaMaitland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • atcbiz Mark Edwards 💉x4 (@atcbiz) reported

    @BamTennie @Optus Seriously you should contact customer service and tell them this cost you money and you want a credit on your bill.

  • Senseialansun1 Senseialansun (@Senseialansun1) reported

    @9NewsSyd @Fi_Willan A major fail by Optus

  • RomireTV Romire (@RomireTV) reported

    Im ready to leave Optus if they cant get their **** together and sort out a better defense plan to prevent another attack. Or better yet, maybe just comply with a goverment request? #OptusHack

  • Daemonised Philip jackway (@Daemonised) reported

    @karenandrewsmp you were warned numerous times something like this was going to happen yet instead of strengthening laws you watered them down for optus...

  • lindi_sayers Lindi Sekulic-Sayers💧 (@lindi_sayers) reported

    @karenandrewsmp Your hypocrisy,gall and the fact it was your government that watered down security requirements for Optus is utterly fvcking shameless.

  • checkoptusdata checkmyoptusdata.online (@checkoptusdata) reported

    @saci68 You're begging for help on twitter and you got offered a solution where you only need to input your surname (nothing more). Hundreds of people have already used the site since it went live. Or you could just keep waiting for Optus/the Government. Good luck with that one.

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported

    @ephemeralfilm @BreakfastNews How often does that happen though, we honestly are a stupid nation. Optus won't be the last either.

  • sandyg_co Bestbuds 😷🇺🇦 (@sandyg_co) reported

    @Optus @RunnerSA18 Optus now trying to save a buck by finding ways to down play the fact that over 10 million people had their ID’s breached but hey don’t worry they only got half of the ID document. What a business model you have. No care for customers just the mighty dollar.

  • Wesley33691142 @Bloody old gamer (@Wesley33691142) reported

    Optus calling their problem a cyberattack leaves the impression that they are the victim. Crap, leaving the back door open forever then complaing about being robbed is Neglegence. So if you use a company that will not accept responsibility is only your fault. Leave now .

  • John_V_Young John Young (@John_V_Young) reported

    @MarkTregonning We have not been with Optus ever as a direct customer but were with Virgin Mobile to May 2009. Similarly received SMS stating Licence number has been breached. How long do they really need to hold data for? #OptusDataBreach