Optus Outage Report in Newcastle, State of New South Wales

@CouchNish I can't even watch it. Optus issues. 😡

@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

@Optus Thanks Nard. What causes an outage that only affects webmail?

@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

@Warmoalto @cookerwatch How long was it down for? Unusual that all internet go down - usually it's just Telstra or Optus, not everyone at once.

Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Optus is ****

@DamoSC @Optus My service is restricted for not paying a bill... which I can't because I'm waiting on a new card.

My @Optus 5G Home Broadband is still running super slow & dropping out a lot... & I still got a few more days of this sh*t! It shouldn't take 21 days to "upgrade" a tower & tank the service at the same time! How is Optus supposedly the 2nd best telco in Australia?!

@Optus okay just when I thought you lot had finally settled the issues I’ve had,I find out that once again Optus has messed things up I’d like to file a complaint about everything that has happened