Optus

Optus Outage Report in Newcastle, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Newcastle, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Newcastle, State of New South Wales 01/15/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Newcastle, State of New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • misolaneous ♒sola (@misolaneous) reported

    @shadowlightrob Hrm okay. I have heard some people are having issues with their wireless/4g/5g since the fires have been going. Especially Optus customers. Thinking it could be related to high volume usage due to bushfire comms + wfh and lockdown folks too

  • youbeabhishek Abhishek R (@youbeabhishek) reported

    @Optus having the worst experience of my life with this network.came to India and using my Australian to get a bill of 408$ citing roaming charges when I clearly called up customer care to move to a different plan! Now my number is barred! So much inconvenience

  • jeziahstorm Jeziah Storm (@jeziahstorm) reported

    @Uber_Support I really need help I got Optus to change my phone number to a new one but in UberEats someone is already using it now I can’t use Uber at all because it’s stuck on my old number and it says the new number is in use what can I do???

  • RustyRocketMan1 Rusty Rocket Man (@RustyRocketMan1) reported

    @Optus your phone coverage is ****..useless Muppets

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @franksting I moved to Optus ages ago. The "Telstra Network Better" is far less true these days. (Region SA many places have full Optus 4G and almost no Telstra. My house has Optus 5G, but not Telstra and is in metro Adelaide).

  • jessereynolds Jesse Reynolds (@jessereynolds) reported

    Hey @Optus you have hijacked our FTTP NBN home internet service and messed up our address with @NBN_Australia. @Internode say it will take days to get it fixed up by NBN. Reckon you could sling us a 5G modem while the damage is being repaired?

  • MarcusJamison Marcus🍩🍺 (@MarcusJamison) reported

    @Telstra Hi. I have run through the troubleshooting. Results say no issue. However the test simply checks if the phone can connect or not. It does not test for quality. Since yesterday I am only getting one bar on 4G. @Optus told customers of tower maint this week. Telstra affected too?

  • Optus Optus (@Optus) reported

    @jessereynolds Hi Jesse, thanks for reaching out. I'm sorry to hear that you've had nbn connection issues. We'd be happy to assist however we can if you're an Optus customer, just DM us. However if your connection is with Internode I'm afraid we won't be able to help - Aron

  • annie102 annie williams (@annie102) reported

    @Optus last night we had issues and our internet went off. I discovered that was a planned NBN outage. No problem. Today is fine but can’t access Optus sport

  • GrumpyWookie Chris OConnor (@GrumpyWookie) reported

    Hey @optus - any update on NBN outage ? It’s only been 12 hrs... Lucky I’m not working from home - oh wait, I’m TRYING to work from home - BUT MY INTERNET IS OFFLINE. 😡😤🤬