Optus

Optus Outage Report in Cessnock, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cessnock, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cessnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cessnock, State of New South Wales 01/25/2026 09:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cessnock, State of New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • frankied40 Frank Di Sario (@frankied40) reported

    @Juanita_Phillip Optus did the trick here. Streaming, zooming, downloading etc. all at once. 4 on including 2 teenagers with one out of control gamer. Barely an issue. Yay for NBN.

  • livingindarkne6 livingindarkness (@livingindarkne6) reported

    @Optus It’s unfortunately an unexpected outage whose cause is still under investigation since 3pm yesterday. This is the 6th unexpected outage in the last 2 months. I’m extremely disappointed as I had important work to do

  • gregglesspiked Greg Willmott (@gregglesspiked) reported

    @Telstra what the actual F$&! I’m a business customer transferring services from Optus. It’s been two days and nothing. Every time I call I get what sounds like someone on their mobile phone, which after about 30 seconds of dead air finally answers. This is the service to expect?

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @optus what is happening with your mobile service in Oak Park… im done I’m out of contract and moving in last 3 months I have had nothing but outages … it’s terrible. I can only make calls through WhatsApp!!

  • karenmar_2009 Karen M (@karenmar_2009) reported

    @Optus has the most ridiculous service. Ordered modem 18th March, Startrack tried delivery 21st March but nobody home. So package returned to depot, despite Australia Post tracking stating would be taken to local post office! Has been at the Startrack depot since 5pm on 21st.

  • georgiaharris0n Georgia (@georgiaharris0n) reported

    @BelongAU have the worst customer service. 3 days on the phone to them and nothing helpful offered. Off to Optus I go 👋🏻

  • maffsguru Maffs Guru (@maffsguru) reported

    @Optus 5 hours. 3 hang ups. 50+ DM's and lots of terrible customer service please know that there is a problem with your systems. It is deleting addresses when trying to relocate! I'm not the only person this is happening to. I'm told it's being sorted. Is it? Can I order yet?

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @mikecollo @Optus Yep @mikecollo 3rd outage in 3 months for me… I’ve got no service at all just Internet but no mobile calls…

  • colehaddon Cole Haddon (@colehaddon) reported

    @HelloSammyG @Optus Telstra has **** coverage in my area, unfortunately.

  • michaelneale mic (@michaelneale) reported

    @Optus your support for prepaid only is open from 9am