Optus

Optus Outage Report in Cessnock, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cessnock, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cessnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cessnock, State of New South Wales 02/25/2026 18:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cessnock, State of New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • getdown01 Adam Jacobs (@getdown01) reported

    @heidisapirate @tofuboi1986 @Aussie_BB The modem/router I got from optus was crap and would stop working at times and I'd have to reset it

  • zootv93 Scott (@zootv93) reported

    @the_boston_rose @Optus Same thing happened me on 17 December. Be prepared for long battle with Optus. I'm still not back online. Suggest you log a complaint with the TIO now.

  • nicole_s_12 nicole seaman (@nicole_s_12) reported

    @Optus your service is THE WORST! 1 week of trying to fix my complaint and all of your customer service reps are telling me false info. Educate your team members as they treat their customers like ****! #movingtotelstra #worstserviceprovider

  • Hani_Iskander Хэни Искандер (@Hani_Iskander) reported

    Hey @Optus, Indian accented callers impersonating you "I'm from Optus billing department, calling to offer you a 30% discount for 3 months because you're a good customer."

  • saintvillan Tim Vickers (@saintvillan) reported

    Awesome work @Optus suspend someone's internet service for an unknown reason and then all go home to bed so no one can help fix the problem. I'll be taking my NBN service to someone else now. #Optus #service #stinks

  • the_boston_rose Andy McLucas (@the_boston_rose) reported

    @Optus - 5th time I have phoned to try and get an issue resolved as my service was cancelled without any notice. Have actually been hung up on because people obviously can't answer my questions. This is not acceptable. Is that your plan for good customer service?

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @saintvillan One day I would like to see Communication company staff improve their communications skills by actually reading customers feedback and give answers related to that feedback and not push a button to send a template response that has nothing to a customer feedback.

  • heidisapirate 𝕤𝕠𝕔𝕚𝕒𝕝 𝕘𝕙𝕠𝕤𝕥 👻 (@heidisapirate) reported

    @getdown01 @tofuboi1986 @Aussie_BB Optus dude said to use 2.4Ghz and he increased the capacity or something. That made our internet way faster, but again, still drops out over wifi. Makes sense that the basic one is crap, they want you to spend more if they can. Just frustrating that we pay so much to have issues

  • kevinjpotter Kevin Potter (@kevinjpotter) reported

    @Optus I think you are missing the point. You are leaving a person on a higher cost plan that is not in their best interests. How is that customer centric.

  • Chris_Rathborne Chris (@Chris_Rathborne) reported

    @CiceroConsulta1 @Telstra @Optus They are like a cruel joke. Someone should look for a class action lawsuit against them for this type of service