Optus Outage Report in Cessnock, New South Wales

Problems in the last 24 hours in Cessnock, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cessnock, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cessnock, New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

• 
  Julian 🇦🇺 (@JKRLMazur) reported 41 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

• 
  Mat and Kita Clarke (@KitaandMat) reported 44 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

• 
  @carlagrossetti (@carlagrossetti) reported 56 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Cohen (@Fishman_Dan) reported 5 minutes ago

  @norfer40 @agarner Optus allowed an “API” - a doorway into their customer data without checking who was on the other side. API’s are used to connect data to systems all the time, that isn’t the issue. They approved one that shouldn’t have been - they opened the door. Definitely not a hack.

• 
  Andrew (@AndrewPatrick_) reported 6 minutes ago

  @Acting_Alone @Optus I’m talking specifically about frontline retail staff. Not contact centres. Dealing with aggressive people face to face is difficult to deal with. It’s not their fault their company made a royal **** up.

• 
  MGL🐭⚖️ (@Logistician_Mel) reported 8 minutes ago

  @MadsMelbourne @Optus Shocking you’re no longer a customer and yet the ID documents provided were still kept.

• 
  Christopher Prince (@zinifax) reported 9 minutes ago

  @SenSHenderson @AlboMP I remember the good old days when the ATO was hacked. That's right. The Optus breach occurred under your government. Oops... you were never in government.

• 
  DeeM ✨🚀 (@GMT10) reported 11 minutes ago

  @Optus CEO Kelly Bayer Rosmarin pls reply with ur DOB personal email, phone number, address associated with your bank accounts, & the numbers of ur ID docs - drivers licence & passport will do. Oh and anything else that can ruin ur life. Thanks, one happy Optus customer x

• 
  James Cridland (@JamesCridland) reported 16 minutes ago

  What’s “nice” about the @optus hack is that, as a past but not present customer, there’s no way for me to get in touch to ask for what personal data they have: they require me to use their chat service which isn’t available to lapsed customers (even though I can still log in).

• 
  Obbo (@mrobbo56) reported 19 minutes ago

  @James_Glohe @Optus I’m an Optus customer 🪦 Lawsuit coming soon? 🤔

• 
  Shaun Ferris (@ShaunFerrisOz) reported 19 minutes ago

  @AndrewBGreene The @optus PR and legal machine is in damage control. Divert blame, withhold information, ride out the media cycle. Keep on them @AndrewBGreene, this #OptusDataBreach will have a long tail, and will play out over years.

• 
  Turquoise Bear (@turquoisebbear) reported 20 minutes ago

  @ClareONeilMP Optus needs to pay for ongoing credit report monitoring for all affected customers. And clearly set out the dispute resolution and compensation process for any loss. And frankly, people need a direct right of action for privacy breaches as has been recommended but not legislated.

• 
  Andrew (@AndrewPatrick_) reported 22 minutes ago

  Attention @Optus customers. You have every right to be angry. I am quite angry as an ex customer who may have had data compromised. But remember, retail staff are not at fault for this failure. Do not take your anger out on them, they don’t deserve it. #OptusDataBreach