Optus

Optus Outage Report in Cessnock, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cessnock, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cessnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cessnock, State of New South Wales 01/08/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cessnock, State of New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • real_xye xye (@real_xye) reported

    @vaughan_k @Optus See, you can only figure it out by yourselves. Their technical support is always questioning the oversea phone number I dialed. I've used my partner's device dialed the same number on her Optus device, it works, but the Chat agent is still asking me what number I've dialed...

  • dorrian_peter peter dorrian (@dorrian_peter) reported from Central Coast, State of New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • richardolsen Richard Olsen (@richardolsen) reported

    Our @optus NBN cable has not worked since Friday - their network service page says "reduced service" and "under investigation" luckily remote learning is over...

  • rfg001 RFG (@rfg001) reported

    @NBN_Australia Good morning, our aerial coax cable to the house became detached Sunday the 29/11/20, we now have no internet, Optus cannot even advise when the repairs will be carried out, we need internet for work. HELP PLEASE !

  • rebekkap rebekkap (@rebekkap) reported

    Beyond frustrated w/ @Optus. Ever since NBN was connected ongoing issues w/ being charged for fetch services they promised I wouldn't be, supervisor called last month & promised it wouldn't happen again... guess what. It just happened again.

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus A map showing service disruptions is an advance. However what you should be doing is passing on NBN planned outage notices. Other RSPs do this. Yr support staff don't have access to this info let alone customers.

  • frankfiocco Frank Fiocco (@frankfiocco) reported

    @Optus Telstra seized my basic prepaid service due 2 covid internet requirements. Totally understandable, but a statement would of been nice. So hello @Optus. Can I please have the helmet now please.

  • GrumpyPigeon Dave T (@GrumpyPigeon) reported

    @GizmodoAU what! faster than @Aussie_BB too bad I can't get mobile phone reception using @Optus where I live...

  • linuxbsdpirate Chris McGimpsey-Jones (@linuxbsdpirate) reported

    @Optus Also, nobody at Optus has been able to explain to me how you can justify charging full price for services which deliver 25% capacity. And never an offer of compensation for disrupted services.

  • debbieschipp Debbie Schipp (@debbieschipp) reported

    @Optus And it’s still dire this morning. I don’t want your updates @Optus I don’t want your patronising ‘we understand’ responses. I don’t want to DM so you can investigate. I just want to know if/when you will again offer a decent service