Optus

Optus Outage Report in Cessnock, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cessnock, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cessnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cessnock, State of New South Wales 01/15/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cessnock, State of New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • VanillaVice3 Maxx Star (@VanillaVice3) reported

    @Optus why does your technical support team hang up the phone when they cant answer a genuine question about account being Hack, and keep hanging up when you call back? Poor services, #poorservices

  • AkiretaHK Sean Knight (@AkiretaHK) reported

    So one thing that seems worth following up is - Nadine Flood is an executive at Telstra Super, ED is Telstra alumni, Chalmers spruiking super despite industry terrible performance, Optus hack uncannily poorly handled by Dreyfus and being monetized as class action fodder by MB. :3

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    @glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!

  • christie_h27 Christie (@christie_h27) reported

    @Optus I don’t like being forced into a direct debit on my new plan. I always pay increments so that not only is my bill paid in advance but easier for me to manage. Now you just take the bill amount regardless of whether I’m paid in advance or not. Unable to cancel direct debit.

  • PhilMcCrax Phil McCracken (@PhilMcCrax) reported

    @Optus I understand improvement, but this happens every 6 months and can be 2 weeks or more, at the moment its already 6 weeks now with 1.9mps, support?? you should try moving the modem...joke... cancel my phone today,, time to get rid of this rubbish company

  • ebony__1982 Ebony (@ebony__1982) reported

    @pm4pmIV @Optus They'll more than likely be very helpful in store I've had issues that couldn't be worked out online or on the phone and I went in store and they resolved the issue promptly Good luck and sorry for your loss

  • MMcNeill95 🌈Madelaine McNeill (@MMcNeill95) reported

    Poor Optus scammer was so thrown off when I said I didn't want to upgrade my phone or change my plan. Could feel the frantic energy as he tried to work out what he was meant to say next. Hot tip bud, don't say you're from Adelaide if your spoofed number starts with 02

  • MrWeeb96 MrWeeb (@MrWeeb96) reported

    @Optus fix your bloody ******* internet

  • pm4pmIV PeterM48🏳️‍🌈 (@pm4pmIV) reported

    @kotza_tom @Optus The second service guy was not listening he just seemed to be reading off a list of instructions …

  • kotza_tom Kotza. Vote Yes!! (@kotza_tom) reported

    @pm4pmIV @Optus I go through this at least twice a week at work, it seems like it's designed to frustrate enough for customers to hang up