Optus Outage Report in Cessnock, New South Wales

Problems in the last 24 hours in Cessnock, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cessnock, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cessnock, New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 6 minutes ago from Cessnock, New South Wales

  @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

• 
  Mat and Kita Clarke (@KitaandMat) reported 10 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

• 
  @carlagrossetti (@carlagrossetti) reported 43 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 49 minutes ago from Cessnock, New South Wales

  @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 59 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vincent Choy (@vincent_choy) reported 13 minutes ago

  WTH used @Optus app messaging that my account wasn't affected when i clearly got the message in email. Agent refused to give me case ID and only gave their optus ID as 107107 which is just a branch ID. Not a good UX wrt to handling #OptusDataBreach complaint REF: 1001478203

• 
  cryptonipz (@cryptonips2) reported 16 minutes ago

  @Optus #OptusHack This is a fail on so many levels. Can't login to any apps, called, told to cancel in store. In store told to call cancellations Cancelations hangs up anywhere from 23 minutes to an hour of being on hold

• 
  Lady ♏ 💉💉💉 (@voodoo47) reported 19 minutes ago

  @bulldoglegend @leenystar We aren't talking about scams It was a data breach & some really personal information was released on darkweb enough to be able to provide proof of id over the phone. Regardless of consumer awareness there was nothing any Optus customer could have done to prevent this.

• 
  ken tsang (@jxeeno) reported 20 minutes ago

  so uhh i’m sure we’ll eventually get a “we had to cancel our holiday because DFAT couldn’t process our replacement passports in time after the optus breach” story

• 
  Gloria Balogh Gottlieb (@BaloghGottlieb) reported 23 minutes ago

  @7NewsSydney @Optus How STUPID.the cost will eventually be passed on to ALL CUSTOMERS COMPANY LAUGHING,TYPICALLY STUPID APPROACH AUSTRALIAN OF OVERKILL AND KNEE JERK REACTION…Find ******* culprit deal situation in terms of punishment so that CRIME Not happen again

• 
  Jade Zuehlke (@jadecam_) reported 24 minutes ago

  @Optus after an hour on the phone to your support team yesterday and confirming what I need about 272992 times you guys have STILL manage to screw me over. Is there anyone who can actually help because after 5 years I’m about to leave for good.

• 
  Jo (@Makucha) reported 25 minutes ago

  Police press conf on ABC right now. Fed up with hearing how complex this is - that’s been the answer for over a week now. @Optus need to issue a timeline for when customers will ALL be advised of the degree of data of theirs that was basically donated to the dark web by Optus.

• 
  errYuck (@ErrYuck) reported 29 minutes ago

  @Katebfitz Are you an Optus customer?

• 
  Margaret Wright (@nviolets49) reported 29 minutes ago

  @IanSamuels3 I’ll never trust Optus again. Wasn’t that the mob that employed Gladys. Now they have breached security of customers …..

• 
  Poonam Chhibber (@preeto8) reported 33 minutes ago

  Hi @Optus is the chat option from the website gone? I can't see it. I need help fixing my outlook issue. Can't receive or send emails. Thanks