Optus

Optus Outage Report in Cessnock, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cessnock, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cessnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cessnock, State of New South Wales 02/19/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cessnock, State of New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cutting_ek EK Cutting (@cutting_ek) reported

    @Optus could not be less impressed with customer service I've received today over four phone calls. Issue is still not resolved and I'm still without internet.

  • wilzxzxzx ً (@wilzxzxzx) reported

    @Telstra i’m going to optus **** this

  • Lachlanbecker2 Lachlan becker (@Lachlanbecker2) reported

    @Optus internet outage in Glebe NSW. it’s been nearly 2 weeks with no internet, any idea on when this will be fixed?

  • docofilms Nick Brenner (@docofilms) reported

    Signed up to @Optus for my kid who was 15 and now she’s 21 and I’m trying to get the account in her name. Tomorrow will be the third time I’ve been on the phone to @Optus to sort it out and already close to 90mins speaking to your call centre but you still can’t resolve it. Help

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported

    @Optus And so have I. Why am I being given the runaround at half nine at night. The internet has been down for more than six hours!

  • FalconE84673670 cumdogszn (@FalconE84673670) reported

    @Telstra @Xbox Thanks, Telstra clear of Optus too, cuz they help me out xx

  • BJE_23 Ben (@BJE_23) reported

    6h 7m on to @Optus since Thursday trying to relocate NBN, to somehow be in a position where I’m now getting 12/1 on FTTP, whereas I was getting 100/40 on FTTC. One of, if not the worst customer service experiences I’ve ever had. This needs sorting!

  • EEnuph EnoughsEnough ☢️💡 (@EEnuph) reported

    After 6 days of my Optus mobile data & phone service running on 1/2 of one cylinder I gave them the boot and transferred over to Telstra. Wow, 5G is so much faster!

  • them_friend Joel Murray (@them_friend) reported

    @mattRan Sad that after a decade, Optus still doing the same stuff. I took them to the telecommunications ombudsperson and the issue was very quickly resolved by the collection agency who apologised profusely.

  • chrismayer Chris Mayer (@chrismayer) reported

    One time MFA codes that expire in 10 minutes but arrive 3 hours late aren’t particularly helpful @Optus! How do companies fail at such solved problems so often?