Optus

Optus Outage Report in Cessnock, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cessnock, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cessnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cessnock, State of New South Wales 01/23/2026 20:05

January 23: Problems at Optus

Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cessnock, State of New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • feralislandBud feralislandSewerRat (@feralislandBud) reported

    @thespecialbka optus are just as bad . they don't care about their customers ..just selling . i joined Aussie broadband on the N.B.N Customer service is pretty good as soon as my phone contract is finished with optus i'm using voip .

  • WayneOBrien9 Wayne O'Brien (@WayneOBrien9) reported

    @optus just fix what I’m paying for .. a service .. I’m not paying for disconnects, not paying for streaming issues, not asking for excuses just want a reliable service something that you’re failing to deliver.

  • MarkPlackett1 🌱💧Mark Plackett ♻ (@MarkPlackett1) reported

    @Optus How good is that broadband hey @TurnbullMalcolm Optus mobile phone tower problem cripples #NBN Home Phone landline & internet. What's this where's the copper gone oh it's that cable network.. So you are OK with paying the bill for VPN @telstra Mobile Hotspots till fixed ?

  • mrdanielfeo Daniel Feodoroff (@mrdanielfeo) reported

    @dasiztitan @Optus No service for Optus mobile devices in the Sutherland Shire area. Calls, Text and Data not working. All Optus devices are showing No Signal :(

  • Radiopej Dr Pej (@Radiopej) reported

    @rlebard I hate how incompetent these companies are, and the way they shift the onus onto the customer to fix. If @Telstra doesn't compensate you for the hours spent fixing it at your current wage, you should contact their national manager on LinkedIn. Worked for us with Optus.

  • manlyfan76 Satanist69 (@manlyfan76) reported

    @Optus Why the F do you keep turning on missed call services on my phone? This is an on-going issue. The chatbot in the APP is **** also. Cannot get through to a person.

  • EwokHunter1 Ewok Hunter (@EwokHunter1) reported

    @Soccersceneau Optus. The Football Belongs podcast demonstrates that they actually understand and care about the sport. The others are only after content to fill in gaps between sports they really support.

  • WestCoastEagles West Coast Eagles (@WestCoastEagles) reported

    “We don’t get on the ‘G or Marvel when we travel to Melbourne. I’m not the groundskeeper so I don’t know for sure, but I don’t think it’s much of an issue.” McGovern on Collingwood not training at Optus

  • ThatTallKiwiGuy Yvan J Drake (@ThatTallKiwiGuy) reported

    hey @Optus - once again having eSIM trouble. optus chat are telling me to check the email which is no help. the link they SMSd through to me doesnt work. The app says I haven't ordered an eSIM. and the store are having trouble.

  • desmond_last DESMOND LAST (@desmond_last) reported

    @Optus Currently it’s at 4G so it’s ok - it’s when it drops to 3G that COVID checkin becomes a problem- will contact you if it drops back again. I am a Security Officer for the NSW Government at Liverpool Hospital which is why I am mindful of COVID safety procedures