Optus Outage Report in Cessnock, New South Wales

Problems in the last 24 hours in Cessnock, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cessnock, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cessnock, New South Wales

Latest outage, problems and issue reports in Cessnock and nearby locations:

• 
  Mat and Kita Clarke (@KitaandMat) reported 9 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 20 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 35 minutes ago from Cessnock, New South Wales

  @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 42 minutes ago from Cessnock, New South Wales

  @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

• 
  @carlagrossetti (@carlagrossetti) reported 56 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C.Grant! (@MissCherieGrant) reported 3 minutes ago

  @carly_solstice ive been forced to subscribe to my optus phone plan, but i want to make a complaint somewhere cause i should be allowed to pay it like a bill. I ******* HATE having my account debited.

• 
  Overlizard (@Aitch_El) reported 8 minutes ago

  @DarylTractor @Byrner1400 I doubt Optus is THAT stupid 🤨 Shareholders (and ASIC) wld be concerned, surely.

• 
  audas (@hellenomania) reported 8 minutes ago

  @ACCAN_AU Who monitors the TIO? Optus engaging in identity theft against me $4,500.00 TIO tell them to speak to me. Optus don't speak, TIO does nothing. TIO tells Optus not to proceed with financial recovery. Optus proceeds. TIO does nothing. Refuse to help STILL !

• 
  Aimee Maree (@aimee_maree) reported 10 minutes ago

  Hey @Optus Lismore network has been SOS for me and in between SOS and 3G and I am not getting any phone calls what is going on in 2480

• 
  Roma van der Walt (@romavanderwalt) reported 11 minutes ago

  Hey @Optus time to join the 21st century. Where no provider charges $10/day in roaming charges and restricts data. Way to pigeonhole yourself as NOT global or respecting your customers who travel. Will switch providers. #fail

• 
  Shikha Pandey (@shikhapandey33) reported 12 minutes ago

  What is less painful? A tooth extraction or getting @Optus to come fix your internet? Latter wins hands down #worstcustomerservice #nbn

• 
  Deej 🇦🇺🇳🇿🇺🇦 (@Rileyskitten1) reported 13 minutes ago

  @utdben1 tbf optus sport support whoever is winning 😭

• 
  Linda Saul (@GoodixLady) reported 16 minutes ago

  @Optus I've never had an issue using my phone as a hotspot previously. Speeds have been adequate for what I occasionally need to do on my laptop. I'm not into gaming or live streaming.

• 
  Shikha Pandey (@shikhapandey33) reported 16 minutes ago

  Spend 2 months trying to pin @Optus down to sort internet out. And finally get an appointment. One day before, I call them to confirm appt since nobody from their team had gotten in touch with me. Only to be told appt had been cancelled. Why? Your guess is as good as mine.

• 
  Shikha Pandey (@shikhapandey33) reported 16 minutes ago

  Upon calling them multiple times, @Optus waives off ONE month of internet fees. Good but I dont want free internet (at 2 mbps speed). I want the service I am paying for. I dont want to call your team several times a month and explain myself every SINGLE time #worstcustomerservice