Optus

Optus Outage Report in Raymond Terrace, Port Stephens Shire, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Raymond Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Raymond Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Raymond Terrace, Port Stephens Shire, State of New South Wales 04/19/2025 06:35

April 19: Problems at Optus

Optus is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Raymond Terrace, State of New South Wales

Latest outage, problems and issue reports in Raymond Terrace and nearby locations:

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • THEFDMA Daz (@THEFDMA) reported

    @iiNet Have now spent 7 hours all up trying to resolve #iiNet issues. 4 still ongoing. 1. Reimbursement for a Fetch Mini that was inexplicably sent to me 2 days after receiving the requested Fetch Mighty. 2. Unable to connect Optus Sport to new Fetch Mighty.

  • agnicks Nikhil Agnihotri (@agnicks) reported

    @Optus Can someone from your 24/7 support team help me? I have been trying to get some help on your messaging app for quite sometime now. Appreciate your quick response.

  • Optus Optus (@Optus) reported

    @BSFootball Hi there, we're sorry to hear about the issues when trying to watch a stream on your TV. Could you please DM us your Optus Sport subscription email address so we can investigate and assist further? Sarah

  • Optus Optus (@Optus) reported

    @BILLTHEDJ Hi Bill, I'm sorry to hear you're experiencing some quality issues on your Apple TV. Could you please delete and re-install the Optus Sport app on your TV? If the issue persists, please DM us your Optus Sport login email address and we'll investigate further. Sarah

  • P0W6R97 R Power (@P0W6R97) reported

    @Caddicarus I'm not even with Optus, but my provider uses the Optus network not the Telstra network

  • RichardTN5 Richard_TN (@RichardTN5) reported

    @tomselliott @AyannaPressley Hard to pinpoint who ih the squad is the biggest dunce... always seems that they are always competing for the dumbest statements possible. Support IQ testing for future Congress members, BOTH houses and throw in the OPTUS and VP.

  • Apsattv Apsattv (@Apsattv) reported

    Optus D2 12608 H 3 ABN Australia Radio 3 ABN Radio Network 3 ABN International have left #optusd2 #kuband #apsattv

  • Al_Noble86 Alastair noble (@Al_Noble86) reported

    @shawkins_scott @craighutchy @PerthWildcats Piss poor Melb has a shitter bball arena than Perth. Might add, Optus stadium pisses on MCG atm too

  • MiseryPlague 𝔪𝔦𝔰𝔢𝔯𝔶 🖤 (@MiseryPlague) reported

    @BortFPS Optus literally did this to me a million times when I was having issues with my internet last year 💀

  • Sono_Mav Sono Mav (@Sono_Mav) reported

    @Optus Can you provide updates concerning NBN outage in my area. One test 15 hours ago not great