Optus

Optus Outage Report in Raymond Terrace, Port Stephens Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Raymond Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Raymond Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Raymond Terrace, Port Stephens Shire, State of New South Wales 03/19/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Raymond Terrace, State of New South Wales

Latest outage, problems and issue reports in Raymond Terrace and nearby locations:

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @Fabbz3182 Hi Fabbz3182, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • domsullivan18 Dom Sullivan (@domsullivan18) reported

    *touch wood* i haven’t been optus-ed, but poor georgia seems to have copped the brunt of it

  • patrickmougin Patrick Mougin 🇪🇺🇦🇺🇫🇷 (@patrickmougin) reported

    @kcarruthers @Optus I keep reading new news on this with ever increasing horror… I can only say I’m glad I never had Optus for any of my telco products when I was back home in Oz…

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @mistermouse666 Hi Pat, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).

  • isaacfloyd13 🐀😷Isaac Floyd💉X4🐀 (@isaacfloyd13) reported

    @AussiewitchT @BethanyinCBR @EdwardJWHunter I believe the hackers that did over Optus can help anyone out with that particular task.

  • kcarruthers Kate Carruthers 🌻🇺🇦✊😷 (@kcarruthers) reported

    Hey folks try to be kind to the frontline @Optus folks today. It’s not their fault that their company is **** at security and customer service.

  • BTCSchellingPt WizardofAus 🇦🇺丰🔑⚡ (@BTCSchellingPt) reported

    @djbooth007 @ODELL @Optus Appears so unfortunately Optus entirely liable for subsequently caused customer harm

  • LynneCl87503604 Lynne Clarke (@LynneCl87503604) reported

    @Optus @IsaacsonMarie I got lots of phone calls before I read about the hack but ignored them. I didn't know the numbers & no message was left. Phoning doesn't work these days as most unknown numbers seem to be robo calls. Wouldn't emails be better asking customers to log onto their a/c for info?. 2

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @gundary4 Hi Gundary, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @jalafaci Hi Joseph, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).