Optus

Optus Outage Report in Raymond Terrace, Port Stephens Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Raymond Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Raymond Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Raymond Terrace, Port Stephens Shire, State of New South Wales 12/20/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Raymond Terrace, State of New South Wales

Latest outage, problems and issue reports in Raymond Terrace and nearby locations:

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    @oldjoeschmo @nineislands There's dozens of service providers, they all use one of Telstra, Optus maybe Vodafone. Yes, Aldi does use Telstra, I use Aldi, rated best pre paid service provider in AU often.

  • ad_gunn adam online (@ad_gunn) reported

    @fruitandtie @tanyavolt did they? either way they were always on the optus network

  • erinrileyau Erin Riley (@erinrileyau) reported

    I thought we were safe from the Optus problem, but I forgot we had Optus broadband for one year when we were in Panania.

  • _sarahbarns sarah barns (@_sarahbarns) reported

    I was last an @Optus customer over 10 years ago, yet I’ve been advised all my personal information has now been stolen in a major Optus cyber attack. How about all identifying personal information not be stored once you are no longer a customer? Why is it kept?

  • Kim97327075 Kim (@Kim97327075) reported

    @KoparaFallsKid @DanielAndrewsMP The whole point of wanting a new licence number is to stop fraud & Vic Roads say basically we won’t help until there is fraud. How about being proactive & try to assist in stopping the fraud in the first place? VR knows about the Optus breach & yet won’t to help.

  • AustinDocherty Austin Docherty (@AustinDocherty) reported

    @TheMaskedUnit @MoarToast @Optus Even worse, no longer a customer and they still have your name, address d.o.b. and driving license / passport numbers on file. Heads must roll.

  • DerekFitzpatr19 Derek Fitzpatrick (@DerekFitzpatr19) reported

    @GladysB That first line in this post hasn’t aged well has it Gladys? Any comment on the data breach that has resulted in customers information being stolen? The pathetically non-existent customer security? Or on Optus being exposed for specifically NOT putting their customers first???

  • irfi786 Irfan Shafiq (@irfi786) reported

    @Dimitrios_1963 I also got an email from hopeless optus, the last i used their service was 2017 and they still had my info their database not sure for what reason... Now i am waiting for emails from Nigeria lol

  • AdrianMalec Adrian Malec (@AdrianMalec) reported

    @davesag @Jeremy_Kirk They actually need to retain that data as per s187C of the Telecommunications (Interception and Access) Act 1979, for the lifetime of the service and for 2 years following its termination. Where Optus failed was protecting that information from unauthorised access.

  • serpent_roots tj (@serpent_roots) reported

    @developerjack It's not that bad if it's designed into the system. Probably terrifying for Optus though.