Optus

Optus Outage Report in Raymond Terrace, Port Stephens Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Raymond Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Raymond Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Raymond Terrace, Port Stephens Shire, State of New South Wales 11/08/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Raymond Terrace, State of New South Wales

Latest outage, problems and issue reports in Raymond Terrace and nearby locations:

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysShelmerdine rhys.shelmerdine (@RhysShelmerdine) reported

    Hey @Optus @OptusSport using the fetch remote for password login is rough and it has no function to see the password to make sure it’s right. Can we get a QR code login like Twitch and other services please?

  • yaakov_h Yaakov - יעקב (@yaakov_h) reported

    @decryption Slow on Optus broadband but fast if I VPN to my VPS. Hmm.

  • Urquie_Coffs Greg (@Urquie_Coffs) reported

    @Optus back in Coffs meeting up with friends - forgot how **** the Optus reception is in Coffs.

  • kuhhnt kuhhnt (@kuhhnt) reported

    @normal_andy Perhaps it was just me then. But the last couple of days, Optus has had some weird issues. Tuesday, it was their mobile data network, yesterday it seemed to be NBN that was minted.

  • PhilsyDJ1983 Philip Hart (@PhilsyDJ1983) reported

    Who’s the commentators on Optus sport for the #LEEWHU game awful

  • decryption decryption (@decryption) reported

    If I use twitter on Optus 4G, it’s fine. If I use it on my Aussie Broadband NBN it’s slow as hell. Elon’s pulling random cables out in the data centre again

  • kuhhnt kuhhnt (@kuhhnt) reported

    @normal_andy I’d been having bulk issues. But only while connecting via nbn (Optus). Once I flipped it to mobile data, it seemed to be fine…

  • Tr3vor321 Trevor (@Tr3vor321) reported

    @theluckylance and...if we head down this path, it will soon be easier to get a permit for a bang bang, than signing up for a social media account. As Mathew says...database. Optus wrote to me yesterday saying all my stuff was released in September.

  • fdsfifi AuntBee (@fdsfifi) reported

    @r_toneguzzo I've had a drop off in Optus reception. Most incoming calls fail to register. Had to go back to the NBN for data which is so limited & drops out many times every day. I too have considered Starlink. Hope you're soon sorted.🤞🤞

  • northtweeter GM89 (@northtweeter) reported

    @Optus you have to be one of the most incompetent companies in Australia. After numerous phone and chat sessions which have consumed over 4 hours of my time and still have to wait 24 hours and have another call to upgrade my NBN. #OPTUS #FAIL #NBN