Optus

Optus Outage Report in Raymond Terrace, Port Stephens Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Raymond Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Raymond Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Raymond Terrace, Port Stephens Shire, State of New South Wales 11/04/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

Community Discussion

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Optus Issues Reports Near Raymond Terrace, State of New South Wales

Latest outage, problems and issue reports in Raymond Terrace and nearby locations:

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GoldcoastShaun Shaun Goldcoast (@GoldcoastShaun) reported

    @Optus @vibesonthefloor Your not alone, @Optus Customer Care does NOT EXIST

  • Lucfa89 Si (@Lucfa89) reported

    Worst experience with Optus, no NBN connection, and no internet 🥹🥹🥹🥹

  • GoldcoastShaun Shaun Goldcoast (@GoldcoastShaun) reported

    @Optus @vibesonthefloor @Optus - poor internet forever. Contacted Optus 27/1/23 to raise the issue. Many calls, Many messages, Optus attended address and said modem faulty. Many calls, 3 modem sent, none arrived, Spoke to 2 seperate store managers - Still not resolved WTF!!!

  • GoldcoastShaun Shaun Goldcoast (@GoldcoastShaun) reported

    @Optus - poor internet forever. Contacted Optus 27/1/23 to raise the issue. Many calls, Many messages, Optus attended address and said modem faulty. Many calls, 3 modem sent, none arrived, Spoke to 2 seperate store managers - Still not resolved WTF!!!

  • SpaceGhost72 Space Ghost (@SpaceGhost72) reported

    @10NewsFirstPER Your weather guy talks too fast! Couldn't understand any of the details about go karting at Optus! Got friends from over east coming and this would be great. Help?

  • markst4s markst4s@hotmail.com (@markst4s) reported

    @tyrone_cyclone @AustralianIdol @Optus Oh look its a moron. Are having problems transititioning?

  • tyrone_cyclone Tyrone (@tyrone_cyclone) reported

    @FayeNikoloski @AustralianIdol @Optus That might not be why they think you're stupid.

  • Iconic88 Iconic88 (@Iconic88) reported

    @Optus how do you cancel @Optus ?

  • RobertFusinato Fusa (@RobertFusinato) reported

    @mvfc44 @footyindustryAU I agree but in the context of painting myself as a recent fan I thought I'd use the Australian vernacular. Also gatekeeping doesn't help. Staying away. Will give my money to Optus sports instead.

  • glitterotic 💋🕶️SPANDEXUAL🕶️💋 (@glitterotic) reported

    not enough of an insult that optus went and leaked all my data but now they're upgrading my plan without consent and charging me extra for it? man **** you. when does my ******* contract expire jesus christ