Optus outages and service status in Eden, New South Wales

Problems in the last 24 hours in Eden, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Eden, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Eden, New South Wales

Latest outage, problems and issue reports in Eden and nearby locations:

• 
  ☁️ Avery Fires ☁️ South Coast Tour August 👀 (@averyfires) reported 8 minutes ago from Pambula, New South Wales

  @ItsImogenGreene I've had the same issues but I'm with Telstra. I had no texts from Telstra customers and then 2 months later I had no texts from optus customers.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dexq (@qexdval) reported 2 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  Warren (@Wazzels5) reported 3 minutes ago

  @Optus @statsey Worst service going around from a telco. @Optus your ceo is a joke of a human. Can’t wait to post more and more of how bad the service is.

• 
  Love those shoes🌈 ...Yes.... (@DWybar2) reported 4 minutes ago

  @optus_help Pointless. I've gone over this many times. It's been like this for a while now. It's leaving Me no choice but to have to move to another carrier. I've shown this to staff at the Bendigo Optus store. "That's pretty ****" were His exact words but NOTHING He could do.

• 
  Oz Trooper (@TrooperOz) reported 5 minutes ago

  @Cjsavage696969 @KatieGrace2022 Optus could not cancel the services i wanted to cancel for 2 and half years but could send me a letter telling me small plan goes up by $9 this month. I disconnected 2 services that day due to inept staff and liers. Never composated either!.

• 
  rob2511 (@KymRob25112) reported 6 minutes ago

  Telstra....missed your recharge message because the service has been so fuckung bad for weeks that people's personal SOS devices haven't been working. Have been hotspotting with Optus device.

• 
  t ♡ (@jopperatenzos) reported 6 minutes ago

  @Teh_Jkr @Optus happened to me so I changed to Boost who are cheaper. they’re on the Telstra network too!

• 
  Alison Kyteler (@ali_kyteler) reported 6 minutes ago

  @Togetherdec Australians can buy a mobile phone without identification but they can't connect to the network to use it without identification. Telcos are collecting & storing vast quantities of personal data. Optus iiNet TPG iPrimus Dodo already breached/hacked. Our Privacy Act is a joke.

• 
  Ben 🇺🇦🇦🇺🚴 (@thecattery) reported 10 minutes ago

  @_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this

• 
  @shadowmaster13@mastodon.social (@shadowmaster132) reported 11 minutes ago

  @ThomasDougherty @oscarcsims In the past Optus tried it and failed so bad they had to hand it back to SBS which I think has also made streamers nervous the soccer fantasy in Aus likes the SBS team

• 
  Mustafa Jones (@mustafa__jones) reported 13 minutes ago

  @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.