Optus outages and service status in Eden, New South Wales

Problems in the last 24 hours in Eden, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Eden, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Eden, New South Wales

Latest outage, problems and issue reports in Eden and nearby locations:

• 
  ☁️ Avery Fires ☁️ South Coast Tour August 👀 (@averyfires) reported 49 minutes ago from Pambula, New South Wales

  @ItsImogenGreene I've had the same issues but I'm with Telstra. I had no texts from Telstra customers and then 2 months later I had no texts from optus customers.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  _jbw41 (@jbw411) reported 4 minutes ago

  Contender for worst advantage call of all time at Optus

• 
  ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽ (@p_terg) reported 4 minutes ago

  @SocialPiranha3 And then, doubtless, gave you a fake name and position number when you called his threat out I had an incident where an Optus operator made all manner of promises but, when I called back, no notes, no names, fake ID and number Telco ombudsman became involved

• 
  🌵 (@macar0n55) reported 4 minutes ago

  i am founder of the protect and respect all customer service workers club BUT OPTUS CUSTOMER SERVICE ACTUALLY NEED TO JUST GIVE UP

• 
  The Waalitj Nest 🦅 (@reidallaboutit9) reported 6 minutes ago

  @sittingwanderer At least the stupid sun in their eyes won’t be around for long during this time of day. Should’ve put a roof on Optus

• 
  Mike (@stocksworldbull) reported 7 minutes ago

  @TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.

• 
  Nick (@_nicks_tweets) reported 9 minutes ago

  @Optus I’m not having issues activating my eSIM. I already have a eSIM with you. I want to buy a secondary number sim and cannot enter my OTP once it is sent via email. It also seems like there is a issue on your end with getting OTPs via email as it has taken over 10 minutes to arrive

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 11 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  Raymond McKeown (@RaymondKeown3) reported 13 minutes ago

  @Kate3015 @Mark_Butler_MP So was the Optus Mobile Phone Network, all must have a design, this was a thought process.

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 14 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  Anoop Z (@anupelectro) reported 15 minutes ago

  @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.