Optus outages and service status in Eden, New South Wales

Problems in the last 24 hours in Eden, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Eden, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Eden, New South Wales

Latest outage, problems and issue reports in Eden and nearby locations:

• 
  ☁️ Avery Fires ☁️ South Coast Tour August 👀 (@averyfires) reported 11 minutes ago from Pambula, New South Wales

  @ItsImogenGreene I've had the same issues but I'm with Telstra. I had no texts from Telstra customers and then 2 months later I had no texts from optus customers.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robot Cave (@RobotCaveCom) reported 4 minutes ago

  Orbital robotics is quietly becoming a real commercial business, not a DARPA demo. Northrop's Mission Robotic Vehicle just launched on a Falcon 9 with two robotic arms and three detachable Mission Extension Pods. In 2027, it will autonomously dock with the Optus satellite at ~27,000 miles up and bolt on a pod to extend its life by 6 years. The Optus bird launched in 2009, designed for 15 years. It's not broken. It just needs propellant. That's the whole thesis here. The business model shift is what stands out. Operators buy and own the MEPs permanently attached to their spacecraft. That frees the MRV to keep servicing other vehicles, more like a mobile repair truck than a dedicated tug. Two MEVs have already delivered 10 years of combined life extension across three customers. The unit economics are starting to close. Autonomous proximity ops at GEO velocities, with no margin for error, is the hard part. Does the MRV's dual-arm approach give it enough dexterity to handle satellites it wasn't originally designed to service?

• 
  Optus (@Optus) reported 7 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

• 
  Nathan (@motelbad) reported 7 minutes ago

  So good to finally not be an Optus customer anymore after 2 years of paying my phone off 😌

• 
  Dave (@Dave87990998) reported 10 minutes ago

  Be prepared you are going to be hammered last time against hawks u were down first half and than came back to win but this is finals no first half or second half come back whoever leads from start wins.Also hawks have worked on how to ignore optus stadium crowd @freodockers

• 
  THE Purple Herring (@PurpleHerring1) reported 10 minutes ago

  God the Optus turf is crap

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 10 minutes ago

  Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  B-Rad 🍉🔴🦢🐶 (@ImOneWithTheKop) reported 13 minutes ago

  @footyindustryAU Granted for those states. AO and Optus were well executed. That Tassie will cost more than either for a stadium less than half the capacity pisses me off (I'm aware of all the supply side problems). Whilst Brisbane Roar is being fkd around by Suncorp having the busiest schedule.

• 
  BeardsCantRave (@ayyyitspete) reported 17 minutes ago

  @BillKoala @mikjcal Just went to Coles mobile, same Optus network. You can go the $240/yr with 210GB or cheaper option which is usually $220/145GB a year but currently on special at Coles for $179 first year plus an extra 30Gb for the first year. Unused data also rolls over..

• 
  Amicus Curiae (@AmicusCuri99068) reported 17 minutes ago

  @optus_help nah i dont have a problem YET..well the nets been ongoing for ages but ive been TO a 200km round trip optus shop and their only answer is? pay a huge amount for a NON portable chunky wifi setup. because your tower is ...maybe too close to my home ... to get decent service (facepalm)

• 
  Jason Anders (@Jet_Anders) reported 18 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?