Optus

Optus Outage Report in Eden, Bega Valley, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Eden, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Eden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Eden, Bega Valley, State of New South Wales 01/25/2026 21:10

January 25: Problems at Optus

Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Eden, Bega Valley, State of New South Wales

The most recent Optus outage reports came from the following cities: Eden.

Loading map, please wait...
City Problem Type Report Time
AustraliaEden Phone
AustraliaEden Total Blackout
AustraliaEden Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Eden, State of New South Wales

Latest outage, problems and issue reports in Eden and nearby locations:

  • averyfires ☁️ Avery Fires ☁️ South Coast Tour August 👀 (@averyfires) reported from Pambula, State of New South Wales

    @ItsImogenGreene I've had the same issues but I'm with Telstra. I had no texts from Telstra customers and then 2 months later I had no texts from optus customers.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • snbaravani Subbu Baravani (@snbaravani) reported

    @Optus I was told by some senior guy yesterday that this is a known issue and it causes low speed and bad call quality. So it is known issue and you guys are hiding it all the time ! @kbrspace. if it is impacting so many people, y can't you accept it and charge less?#Sydney #optusfail

  • gayvidtassleho1 gayvidtasslehoff (@gayvidtassleho1) reported

    @Optus Now that Optus has made a show of responding to my complaint, they have gone silent. Outstanding move guys!

  • gayvidtassleho1 gayvidtasslehoff (@gayvidtassleho1) reported

    @Optus not only did you fail to make note of my request for an extension due to having my car/wallet and all my credit cards stolen after a break-in but you shut my internet off. Then I was lectured at length by your customer service reps about WHY it was shut off. I KNOW WHY!!

  • allthingsct Dr Leah Farrall (@allthingsct) reported

    Hi @Optus giving your customer service rep Rian a huge shout out - for her help, and wonderful assistance on a long call.

  • Chris_P55 CT (@Chris_P55) reported

    @Optus my NBN is down near Revesby, NSW. Is it planned??

  • Aussietranstara Tara #SaveSense8 #doublevaxxed 20/9/21 (@Aussietranstara) reported

    @DodoAustralia @NBN_Australia NBN service due to the amount of metal in our walls, our Optus signal is actually just as bad as telstra. So if we are sending our calls over your network I might as well DM you what we are using for mobile.

  • krissays Kristina (@krissays) reported

    @Optus your customer service line is the worse. Support team agrees that it was not fault and still refuse to unbar my number. Refuse to transfer me or provide me billing statement. This is not right. I’m on the chat waiting for someone to call me which they’re leaving me on seen

  • zebrazyra 🦓 ZebraZee (@zebrazyra) reported

    @Optus I’ve been told I need to wait 2 days in order for you to be able to offer more assistance. So I will wait for this magical period to lapse before I seek more help. Thank you all the same. I do not extend this thank you to your consultant Alvin, though. He is awful & rude.

  • djb170960 David Bishop (@djb170960) reported

    @GemmaTognini He played here last season without any issue when Big Bash wasn’t an option over East at various times. He also said that he hates playing at Optus as they never do any good and he would rather stay home and just give up the 2 points. It’s not quite stinging criticism as depicted

  • lurkyfnbrr lurky 💫 (@lurkyfnbrr) reported

    @Telstra Optus has been pretty bad lately and I need a new phone SIM card should I get it from you?