Optus outages and service status in Eden, New South Wales

Problems in the last 24 hours in Eden, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Eden, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Eden, New South Wales

Latest outage, problems and issue reports in Eden and nearby locations:

• 
  ☁️ Avery Fires ☁️ South Coast Tour August 👀 (@averyfires) reported 49 minutes ago from Pambula, New South Wales

  @ItsImogenGreene I've had the same issues but I'm with Telstra. I had no texts from Telstra customers and then 2 months later I had no texts from optus customers.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I Love Grapefruit (@AnJam1980) reported 11 minutes ago

  @RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL

• 
  Optus Help (@optus_help) reported 14 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  James One 😷 (@james00000001) reported 14 minutes ago

  @JaniceB72627796 Apparently not an Optus issue

• 
  Bardy Bigglesworth (@BardyBiggles) reported 15 minutes ago

  @VibewireCentral What is the business case for 6G? Can we get rid of our non services and only run on the radio network? @Optus

• 
  Freopics_ (@freopics_) reported 18 minutes ago

  Heading to the soccer tonight. I have photographed and seen a few games but never at Optus. Going to be cold 🥶

• 
  Optus (@Optus) reported 18 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

• 
  Mohib Ullah Shareef (@Mohib_Leo) reported 18 minutes ago

  @1amsharky @DeafMango ENG had better bowlers last time around. This time they don't have quality bowlers. They did really well in the last Ashes down under when they got bouncy decks in Optus, MCG. If theres a flat deck then it would end up in draw as neither teams could take 20 wkts on those surfaces

• 
  Humanitarianella (@BecauseImElle) reported 21 minutes ago

  Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Ky Broome (@KyBroome35) reported 23 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported 27 minutes ago

  @KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.