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Optus Outage Report in Central Coast, Gosford Shire, New South Wales

Why is my Optus service not working?

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Central Coast, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Central Coast, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Central Coast, New South Wales

Latest outage, problems and issue reports in Central Coast and nearby locations:

  • ResourcefulHDR
    Sally Purcell (@ResourcefulHDR) reported from Central Coast, New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • MarkEquestrian
    Mark Tarrant (@MarkEquestrian) reported from Central Coast, New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • halans
    Jean-Jacques Halans (@halans) reported from Central Coast, New South Wales

    Optus having a problem with 4G data on iPhone 12.

  • BZElkie
    Barbara Elkins (@BZElkie) reported from Central Coast, New South Wales

    @janine_hendry Cancel contracts with Optus? Urgent enough?

  • BelindaNoonan1
    Belinda Noonan (@BelindaNoonan1) reported from Central Coast, New South Wales

    @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

  • dorrian_peter
    peter dorrian (@dorrian_peter) reported from Central Coast, New South Wales

    Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

  • fergmich
    Michelle Ferguson (@fergmich) reported from Central Coast, New South Wales

    @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

  • JoshO567
    Josh Howe (@JoshO567) reported from Central Coast, New South Wales

    @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ryyfnbr
    ryy ᅠ (@ryyfnbr) reported

    is optus bad for any1 else rn

  • Optus
    Optus (@Optus) reported

    @MorrisMichi Hi there, I'm really sorry you've had such a poor experience getting assistance through the My Optus app. It's not what we want for our customers. If you need any help with your service please send us a DM here and we'll do our best to help you out - Liam

  • GeekStation188
    unixgirl (@GeekStation188) reported

    @Telstra Hey Team, I am getting my MMS messages returned back to me that have pictures attached with requested mail action aborted exceeded storage allocation (data to big. Max allowed 2097152) not sure whats going on here. One was to my friend and he is on Optus network..

  • BigMal84
    Max Allen (@BigMal84) reported

    @AOS137 Andrew, if the AFL made WC play Collingwood at a ground in Perth that wasn’t Optus Stadium then all we’d hear is vic bias crap. Im an Essendon fan but I’m just calling it how it is. Collingwood played their home game away today and that’s fact.

  • Adam_Goldman
    Adam (@Adam_Goldman) reported

    @MrTimCallanan @Telstra Can you get Optus 5G? Have had it for a couple of months and it’s superb. Zero customer service mind you.

  • daeta
    David Robinson (Tas, Aus) (@daeta) reported

    @Optus I feel a little buyer remorse. Filled out webform to transfer mobile service from Telstra and I'm on the phone with a call centre saying they didn't get anything from it, and the fields are blank, and asking me all my personal information again.... 15+ min so far on call..

  • Optus
    Optus (@Optus) reported

    @spottedpelican I'm sorry to hear this. Just to clarify, are you not able to send us a message here on Twitter? or via the messenger service on the My Optus app? (1/2)

  • Optus
    Optus (@Optus) reported

    @WiggSam Hi Samuel. Sorry to hear that you're having issues setting up the Optus Sport app. Have you uninstalled the app and restarted your phone? Send us a DM and we can continue to help troubleshoot. - Harrison

  • andrewpontes
    Andrew Pontes (@andrewpontes) reported

    @TheWorldGame @FIFAWorldCup @SBS So now I can cancel my Optus Sport subscription.

  • menachembacher
    Menachem Bacher (@menachembacher) reported

    @Optus really struggling with my 5g home internet at the moment any way I can get help?