Optus Outage Report in Central Coast, Gosford Shire, State of New South Wales
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The latest reports from users having issues in Central Coast come from postal codes 2259.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Central Coast, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Central Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Central Coast, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Optus Issues Reports Near Central Coast, State of New South Wales
Latest outage, problems and issue reports in Central Coast and nearby locations:
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
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Lou
(@blonde_louise) reported
from
Sydney, State of New South Wales
WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation
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Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
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Greg Williamson
(@gregmw34_greg) reported
from
Sydney, State of New South Wales
@Optus what is the problem with the cable internet in area 2122
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Scott James Perry
(@scottjamesperry) reported
from
Sydney, State of New South Wales
Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.
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Gareth Williams
(@garethw51) reported
@Optus honestly the worst customer experience of any major service provider! Seriously, sort it out!
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jade the burger slayer
(@sheslaysburgers) reported
Dear @Optus, why can’t I use my phone without wifi or make calls? Your service is so crap 😭. You sent a message yesterday saying the Werribee area is all updated now but… don’t think it is lol.
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Alope | Rubie
(@TheRubinator96) reported
turns out there's no issues with Optus for some reason my mobile data was turned off at the device. I never even touch that setting, so HOW ********--!?
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Spi
(@Spi_AU) reported
Crisis averted for the broken activation payment, at least, if only through buying a voucher to get me calls and texts at least. Shows how things go these days - $10 gets you only 0.5 GB of data on Optus' long-term plans, but three weeks of unlimited calls/texts. 🤔
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Gareth Williams
(@garethw51) reported
Honestly @Optus the irony of asking a customer to refer to digital channels for support when my issue is access, via Optus to digital, wtf
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Marcus Kårhammar
(@thekarhammar) reported
@Optus Visited Optus Toowong (purchased at), was advised to contact Samsung for a replacement. Followed by hr+ calls each to Optus support and Samsung support. Today visit to Samsung Chermside, confirmed major fault advised to visit Optus. Then visited Optus Chermside. Complaint lodged.
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Human Rights are NOT optional in a democracy!
(@DPO1) reported
@Optus what's the deal with the network! Getting texts days later and mms likes to keep resending! Fix please.
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Scott James Perry
(@scottjamesperry) reported
@Optus you can do nothing. it's a planned outage and we received no email or sms to say it would have be this.
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civilengineer
(@civilengineer) reported
@NBN_Australia I appreciate your response, but fixed wireless is my only NBN option, but it is severely limited. My work-around keeps me sane: a small monthly fee for the portable 4G Wi-Fi. I have no faith in an Optus/NBN solution, men on the roof again for no improvement. A **** system.