Optus outages and service status in Central Coast, New South Wales

Problems in the last 24 hours in Central Coast, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Central Coast, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Central Coast, New South Wales

Latest outage, problems and issue reports in Central Coast and nearby locations:

• 
  Belinda Noonan (@BelindaNoonan1) reported 2 minutes ago from Central Coast, New South Wales

  @Optus have “technical errors” if you are trying to get technical help with NBN. That’s what I was told when transferred to NBN tech help desk, after another ridiculous amount of phone time.

• 
  jem (@lumbers1978) reported 9 minutes ago from Central Coast, New South Wales

  hey @optus courtesy of your inept customer service you are loosing a 20 year customer. Nothing like being screwed over, lied to and treated like a dumb arse by your so called customer service.

• 
  Mark Tarrant (@MarkEquestrian) reported 16 minutes ago from Central Coast, New South Wales

  @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

• 
  Sally Purcell (@ResourcefulHDR) reported 18 minutes ago from Central Coast, New South Wales

  @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

• 
  Barbara Elkins (@BZElkie) reported 40 minutes ago from Central Coast, New South Wales

  @janine_hendry Cancel contracts with Optus? Urgent enough?

• 
  Michelle Ferguson (@fergmich) reported 45 minutes ago from Central Coast, New South Wales

  @Optus was chatting to someone on app messaging service re Fetch TV. App has dropped out 'Technical problem'. Can someone please help me ASAP.

• 
  Josh Howe (@JoshO567) reported 45 minutes ago from Central Coast, New South Wales

  @simonhill1894 The A-League won't be the same without you. Football in general won't be the same without you. Thanks for your service. Hope to hear you somewhere down the road. Maybe some place called Optus

• 
  Jean-Jacques Halans (@halans) reported 59 minutes ago from Central Coast, New South Wales

  Optus having a problem with 4G data on iPhone 12.

• 
  peter dorrian (@dorrian_peter) reported 60 minutes ago from Central Coast, New South Wales

  Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Perla (@P__WalleyXx) reported 5 minutes ago

  @Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?

• 
  🇦🇺 AUS Silverback 🇦🇺 (@NRLSilverback) reported 6 minutes ago

  @MarkoMatvikov Got rid of Optus a while back for the sole reason that their customer service, both over text and phone, are utterly incapable of speaking English. It would have been funny if it wasn’t such a pain in the arse to deal with.

• 
  Benjamin Bavea (@BBavea) reported 7 minutes ago

  @KendallJenner Optus struggles to cover here too. It isn't as bad as Vodafone, but it doesn't seem to have any better signal than Telstra & they're like double the price. It's in the small hours of the morning when signal drops. One NBN fibre connection between 150 struggles.

• 
  Optus Help (@optus_help) reported 9 minutes ago

  @Col__22 No worries, Colin. We only have the Optus Device Checker link I provided above. If you were wanting to look at other Network Providers, you would have to do so via their own websites or through the AMTA website - Joel

• 
  Ashtyn (@Ashtyn1212897) reported 12 minutes ago

  @Optus It’s an insane state of affairs that Optus now has to specify “but this time we didn’t let any of our customers pass away by denying them the right to call emergency services”. Crazy that no other telco has ever needed to clarify that

• 
  Optus (@Optus) reported 14 minutes ago

  Earlier today, some Optus customers may have experienced intermittent issues with their mobile services. This has now been resolved, and services are operating as expected. We thank you for your patience and apologise for any disruption caused.

• 
  Vanilla Slice Boy (@blu_boys) reported 16 minutes ago

  Optus can get ******. Another phone outage today for more than 5hours. How often does this happen #Optus

• 
  Roansome (@roansome) reported 16 minutes ago

  @teslaownersSV I'm looking forward to this service coming to Australia. **** Telstra and Optus...

• 
  Bodgie Steve (@BodgieSteve) reported 17 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  Wasabi OzLamb 🐝 🇦🇺 🦘✡️ (@WasabiIzLamb) reported 17 minutes ago

  @ausstockchick Moonlighting as Optus Customer Support.