Optus Outage Report in Central Coast, Gosford Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Central Coast, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Central Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Optus
Optus is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (38%)
-
Phone (29%)
-
E-mail (15%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Central Coast, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Central Coast, State of New South Wales
Latest outage, problems and issue reports in Central Coast and nearby locations:
-
Chelsea Feltham
(@paloappie) reported
from
Sydney, State of New South Wales
After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!
-
Eugene of Astuto 🤔
(@eastuto) reported
from
Sydney, State of New South Wales
So how's this for next level bad customer service. @Optus sends a warning notice that services will be restricted of we don't pay $270. Never seen the account number. Wife was on phone every day last week. They couldn't say what it related to. Couldnt provide copy of a bill.
-
Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.
-
Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then
-
Nick Burrough
(@NickBurrough) reported
from
Sydney, State of New South Wales
@Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.
-
KR Dev 🇦🇺
(@chillnesses) reported
from
Sydney, State of New South Wales
@Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia
-
Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
@Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow
-
Eugene of Astuto 🤔
(@eastuto) reported
from
Sydney, State of New South Wales
They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.
-
Mike Pearsall
(@MikePearsall93) reported
from
Sydney, State of New South Wales
@juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.
-
Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
@Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.
-
Vijay Arumugam
(@vijayarumugam) reported
from
Sydney, State of New South Wales
@BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA
-
Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.
-
Sarah Hurcombe
(@SarahHurc) reported
from
Sydney, State of New South Wales
Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus
-
Sarah Hurcombe
(@SarahHurc) reported
from
Sydney, State of New South Wales
Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation
-
Clive Dickens
(@clivedickens) reported
from
Sydney, State of New South Wales
@EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)
-
💧RichardB ActiveCitizen
(@BoultR) reported
from
Sydney, State of New South Wales
@geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.
-
Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.
-
Scott Maxworthy
(@maxymedia) reported
from
Sydney, State of New South Wales
Come on @Optus our broadband has been down now for over three hours!!! 🤯
-
Mitchell Vladamotte
(@Slacko_Mitch) reported
from
Sydney, State of New South Wales
@MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.
-
Nimz
(@nimzmir) reported
from
Sydney, State of New South Wales
Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
-
Nick
(@nick_komo) reported
from
Melbourne, State of Victoria
@Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional
-
Andrew Spratt
(@spratugaby) reported
from
Westfield, State of Western Australia
@wilburfos73 @AFL 6464 the worst crowd at Optus GWS vs SYD was not bad if you look at the average QLD crowd🙄
-
PennyK
(@PKpies) reported
from
Melbourne, State of Victoria
@Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down
-
Angela #football. Bloody hell!!!♥️
(@vanwaitsy) reported
from
Sydney, State of New South Wales
******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?
-
Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
-
Victor Yong #StaySafe 🇦🇺
(@BigV2011WCE) reported
from
Westfield, State of Western Australia
Carlton played at Telstra Dome in 2007 with Optus as their sponsor on their guernsey so no problem at all with Optus Stadium for the GF
-
Cory Gale 🦘🇦🇺
(@cory_gale) reported
from
Westfield, State of Western Australia
@TexanMeg @Telstra @Optus Do it! I haven’t really had any issues so far on my regional trips since switching over. The places where it cuts out don’t seem to work for Don either, who is on Telstra.
-
Andy Marsh
(@stillupsocut) reported
from
Canberra, Australian Capital Territory
@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
-
Martz
(@MartzMurph) reported
from
Melbourne, State of Victoria
@Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN