Optus Outage Report in Central Coast, Gosford Shire, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
The latest reports from users having issues in Central Coast come from postal codes 2261.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Central Coast, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Central Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Optus
Optus is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Central Coast, Gosford Shire, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Central Coast, State of New South Wales
Latest outage, problems and issue reports in Central Coast and nearby locations:
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
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Lou
(@blonde_louise) reported
from
Sydney, State of New South Wales
WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation
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CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
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Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
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Megan Barnes
(@Mummymegan) reported
from
Sydney, State of New South Wales
@SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Peter Sinclair
(@stop4nowt) reported
from
Sydney, State of New South Wales
@Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME
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Mike Green
(@michae1green) reported
from
Sydney, State of New South Wales
@optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation
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@Georgebakhos1
(@GeorgeBakhos1) reported
from
Sydney, State of New South Wales
I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Dennis
(@SDennis_USYD) reported
@Globalbiosec @AmandaLNeil @Optus I was Optus customer until mid 2020 - I will never get the email from them
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Adrian Goodrich
(@GoodrichAdrian) reported
@RichardKGrump @TPG_Telecom I changed from Optus based Dodo to Telstra based Mate for phone and internet - great service so far.
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David Varga
(@v4rgs) reported
@SenPaterson @Birmo Optus should take responsibility pay for the passport replacement. Gov should help expedite replacement and if that means they need to put on extra staff temporarily then Optus should pay for that.
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Bobbi
(@BobbiGirl77) reported
@hughriminton WTF! You mean @Optus should be paying for our passports and drivers licence. They are the ones who stuffed up by leaving a port open. You are pathetic and useless!! Always protecting big business! #auspol
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Bobbi
(@BobbiGirl77) reported
@SenPaterson @Birmo WTF! You mean @Optus should be paying for our passports and drivers licence. They are the ones who stuffed up by leaving a port open. You are pathetic and useless! #auspol
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Anouk72
(@Anouk724) reported
@Optus I know you’re busy trying to figure out how to provide millions of customers with some info (any!!) on the data breach but is 10 days for a formal complaint with a missed call voicemail & no further follow up standard practice for dealing with billing disputes?? @abcnews
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Campbell Manderson
(@CampbellMander1) reported
@misullivan @SenPaterson @Birmo When I was a teacher we had to archive proof of competency for seven years too. The real problem here is Optus leaving the back door open.
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Erin
(@erin_social311) reported
@Optus @RunnerSA18 Hello @Optus as a former customer, can you please confirm how many years this goes back? How am I to know if I was affected? I no longer have the same email, address, phone number or surname. How would you possibly contact me to let me know?
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Krisso
(@Krisso_theOzzy) reported
@7NewsPerth I’m one of the customers that have been affected by the breach and there is no help what so ever coming from Optus customer service in answering questions, absolutely pathetic!
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HiBar Investments
(@GreyMacro) reported
@Optus @RunnerSA18 Seeking Legal advice as a former customer who after several years has had data disclosed and exposed, as per email received today.