Telstra Outage Report in Cannonvale, Whitsunday, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Telstra
Telstra is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Candour
(@Candour100) reported
@AGissara @Telstra They will have an Australian call centre within 18 months. The service currently is hopeless
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Jamesy
(@JamesyR1) reported
@Telstra so lodged my case with the Telco Ombudsman as warned for four months now. Disgraceful treatment and the damage to our family is irreversable. I will post up what Telstra did (and did not do) and contact @ACurrentAffair9
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Adrian Can't Cook
(@AdrianCantCook) reported
@Telstra Mobile data, calls & SMS are all an issue... and its the same case for anyone with Telstra living down here. There are thousands of homes dealing with the same poor service. Why has this not been fixed - its been like this for years - the Illawarra is HUGE LGA. What’s going on?
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wen615
(@wendrose21) reported
@Telstra Can you please tell me why after 3 days and no communication we still have no home internet-we live in Bellevue Hill NSW. Online says no outages but that’s not the case? I’m tired of your NBN issues and no one to speak to about it.
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Nicky Williamson 🌏✈️🌏✈️🌏
(@NickyWill100) reported
Hey @andy_penn, the @telstra messenger service you are using for small business because no one will take calls now, they can't see the conversations by previous agents which are masked. I've spent 5 hours over 2 days trying to correct a mistake made by someone in a Telstra shop.
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PBG (white tick in a blue cloud)
(@PureBredGay) reported
@channelclem @Telstra @andy_penn Parentals having the exact same issue. Appalling.
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Sarah Thomas
(@SarahTtheWriter) reported
Hey @Telstra @TelcoOmbudsman I have just spent an hour on the phone trying to get a 90-year-old neighbour and Telstra customer sorted with a switch to the NBN (I was with her, but I also have permission to speak to people about her account). 1/6
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bobmick53
(@bobmick53) reported
@Telstra yes please 24x7 live chat get more staff the app is crap spent 3 month trying to get my issus fixed still no luck using that crap app bring back 24x7 live chat much more helpful
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Adrian Gissara
(@AGissara) reported
Hey @telstra any chance of responding to message chats? Seeing as we can’t call you anymore. Really poor
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NEVILLE MADDEN
(@NEVIE_JOHN) reported
@lucysugerman I have ANDROID, and I'm Quite Happy With It. I've never had a iPhone, or other APPLE Device. The only APPLE Product that I have is iTunes. I use TELSTRA Pre-Paid.