Telstra

Telstra Outage Report in Cannonvale, Whitsunday, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cannonvale, Whitsunday, State of Queensland 12/08/2025 20:50

December 08: Problems at Telstra

Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan_Byrne Dan Byrne (@Dan_Byrne) reported

    @Telstra Thanks to Anto for sorting out my issue in less time then the CS team using the chat system on the stupid Telstra app.

  • busanfan DJPAZ (@busanfan) reported

    @margaretthrosby @Telstra Margaret, I feel for you. Having been down a similar path to you, I found the online chat is very time consuming, frustrating and frequently doesn’t solve anything. Try talking to a human, that’s what I did.

  • MillyShooter Mildred Shooter (@MillyShooter) reported

    Telstra service it’s a nightmare it’s the worst internet service ever I can’t wait to get rid of this been with Telstra for a long time they don’t even care about you @Telstra #telstranotworth

  • Sanwyn69 Sanwyn (@Sanwyn69) reported

    Stream may be late tonight everyone. I've been in a chat with a @Telstra "expert" for the last hour and a half trying to fix an invalid voucher number error. An hour of that was spent with me twiddling my thumbs waiting for a reply. #technology

  • mariapet Maria Petrakis (@mariapet) reported

    Fun night talking to a recorded message and then the bot on @Telstra where, of course, they can't tell me anything about a request I had to SCAN to an email that has never acknowledged the form I sent. No phone number I can call - well, of course, it's a phone company.

  • sharperstill sharper-still-sewer-rat-home (@sharperstill) reported

    @Telstra I’ve just spent 90mins trying to get in touch regarding an issue that was supposed to be escalated this afternoon and I keep getting cut off. If you want me to still be a customer tomorrow get someone to ring me ASAP I’ve had enough. Your ******* stupid systems don’t even work

  • PoofnutsO Poofnuts_in_Oz (@PoofnutsO) reported

    @pauld08 @albericie Ironically my Telstra cable service will be heaps faster than the upcoming NBN service that will replace it, go figure.

  • dodge2217 Scott Cosmo (@dodge2217) reported

    @Xbox And you go with **** telstra no thanks

  • TWanigatunga Thamara Wanigatunga (@TWanigatunga) reported

    @Telstra what’s the best way to get a message across to an agent when calling in to request a new velocity connection? Surely they read a script not listening to the customer’s concern.

  • Ben_Preece Ben Preece (@Ben_Preece) reported

    @Telstra Nah, I haven’t reached out to anyone. The customer service your end (not you, Anto) is a joke.