Telstra

Telstra Outage Report in Cannonvale, Whitsunday, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cannonvale, Whitsunday, State of Queensland 12/19/2025 03:00

December 19: Problems at Telstra

Telstra is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • trishola2 Trish Clough (@trishola2) reported

    @chrismurphys @Telstra Internode is good. Tech support based in Australia is good.

  • piet_jason JP 1977 (@piet_jason) reported

    @Telstra I tried logging a complaint but was on hold for ages and couldn’t send an email. My internet speed is atrocious. Can’t watch anything on Netflix/Stan or Telstra TV without continual stoppages. Bought a booster and no change. Paying very good money and getting no value.

  • GeorgeC84804674 Leon-Bot- (@GeorgeC84804674) reported

    @rubin_angela Call the Telecommunications Ombudsman or go on their website, then call Telstra and tell them you’ve called the TIO. They’ll fix the problem instantly.

  • AilsDay Aileen Day (@AilsDay) reported

    @Telstra Is that in the Get Help section?

  • MrAndrewD Andrew (@MrAndrewD) reported

    @TomReynolds_AU Mine said Telstra, I said I don't use Telstra. He then said, "It doesn't matter, I'm with everyone, TPG, Dodo, Vodafone, it doesn't matter". I then asked why I had internet issues because I don't use the internet. When the penny dropped he hung up.

  • ThatJarman Andrew Jarman (@ThatJarman) reported

    Seems none of the support staff know :/ @Telstra - is the xbox series x wave 2 going to arrive before Xmas? Estimate was dispatch Dec 9 and I have no tracking # yet

  • iamprusty iamprusty (@iamprusty) reported

    @Telstra Site at 415 Colins St failing trace routes to the internet at hop 203.45.255.1. Contacted Telstra and they said there's no outage in the area. Can you confirm?

  • wyndhamvic 🍩@WyndhamVic 😷🤒🚽 (@wyndhamvic) reported

    @chrismurphys @Telstra .@Aussie_BB been with them for years now and no problems. Home grown help desk apparently but i don't recall ever needing to contact them.

  • PhilatWoodstock Phillip Clarke (@PhilatWoodstock) reported

    @chrismurphys @Telstra The big problem in the regions is support. The local telstra shop just wants to sell you more stuff not fix any problems. And it takes time to sit on the phone and wait for the right person.

  • SallyRMelb notYetXmassing (@SallyRMelb) reported

    @chrismurphys @Telstra I’ve had no issues with Iinet but I know others have