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Telstra

Telstra Outage Report in Cannonvale, Whitsunday, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ClyveRose
    Clyve Rose (@ClyveRose) reported

    @Telstra your a support via the Telstra app is hopeless.

  • janehansen2000
    jane hansen (@janehansen2000) reported

    @Telstra promised to reduce bills due to not providing a service during the floods ( mobile or internet) .. guess what? They charged full amount. Guessing it’s not just me

  • UGhillie
    𝐀π₯𝐞𝐱 (@UGhillie) reported

    My @NBN_Australia connection has had issues for nearly a month now; after 10+ @Telstra support calls, 4 24hr monitors, 2 modems, 2 modem resets, 1 nbn box reset, and a box->wall cable swap, with other troubleshooting steps I am lost. I don't know how to proceed. What do I do now?

  • j3riani
    John Eriani (@j3riani) reported

    @Telstra horrible time at a Telstra shop Saturday. Got my GF onto a plan + device upgrading frm existing device didn’t match the storage space. Didn’t know GF device was 256GB and gave us a 128GB. Contract already signed only found out during data xfer. Could not exchange device.

  • MaritaRegan
    Marita Regan (@MaritaRegan) reported

    @Telstra Checked my address and no outages reported. Have reset everything and it is still not working

  • GraveWhisperer
    JT Photography and Digital Art (@GraveWhisperer) reported

    @telstra 20 minutes and counting trying to send a simple phone text to ONE PERSON!!! disgusting. And was told my account will be credited for the 2 devices we can't use properly but yet to see it. And make up your mind whether there's an outage or not. You change your story

  • MaritaRegan
    Marita Regan (@MaritaRegan) reported

    @Telstra is there a cable outage in melbourne south east? Cannot get any devices to work on cable but all work on 4G

  • for_nithing
    vince (@for_nithing) reported

    @mariekehardy Moral is not bread n butter the bad has won. 4% is the unscrutinised spending. Recall Howard's era, he sold Telstra, cut health, edu, social services etc, when boom came up, most of the $ were in the wealthiest pocket, no infrastructure. LNP just know cut & cut, GOOD management?

  • UGhillie
    𝐀π₯𝐞𝐱 (@UGhillie) reported

    Do I just go through Telstra complaints? Swap provider & hope their support is better? Contact the ACCC? The TelCo Ombudsman? Hire a contractor & find a way to charge it through to my ISP? I've never gotten to this point before. FWIW the support team have been polite and patient.

  • MintThe1st
    MINT (@MintThe1st) reported

    @smasicorn Suffering from Telstra being down for awhile