Telstra outages and service status in Cannonvale, Queensland

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  10 News (@10NewsAU) reported 6 minutes ago

  Telstra customers who were affected by the widespread outage last week will be able to apply for compensation. The incident left millions of Australians without phone coverage, halted public transport services and impacted digital payments at businesses. The telco’s CFO said customers will have to provide clear evidence of their loss and an estimated claim amount, which will be assessed on a case-by-case basis.

• 
  Bulldog 2016 (@ianpicone) reported 7 minutes ago

  @sarahinthesen8 listening to the Telstra enquiry. SHY is as thick as pig ****. Coming across as a simpleton. @Telstra #Auspol2026

• 
  Nosiree Bob (@NosireeB) reported 9 minutes ago

  @Telstra Maybe try employing some Australians. Every Telstra office I have been into is 99% Indian, not saying that is what caused the problem but also I'm saying that it couldn't have helped.

• 
  xcdn (@excda) reported 9 minutes ago

  @Telstra How much would it have been to stop this outage it would me not as much as the compensation and the reputation damage. Will never admit if some of these were caused by outsourcing..

• 
  Robyn Tan (@robyntan) reported 10 minutes ago

  So Telstra only had one GPS "card" for the whole Australian telecommunications network? Total incompetence. Heads must roll and compensation to all #telstra customers.

• 
  🐓Raytheon Charles (@jsin_59) reported 12 minutes ago

  @Telstra Mobile network is down again

• 
  Cool McCool (@MisterSpock8888) reported 13 minutes ago

  @Telstra 4/6 5. "It's extremely frustrating" are you now telling customers how how they are feeling? Paragraph 3 6. Networks are large and complex" Oh really. I thought it was string and tin cans. 7. "invest significantly in resilience" obv not working / bad investing.

• 
  ARTCvan 🍉 (@ARTCvan) reported 17 minutes ago

  @Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 18 minutes ago

  @twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.

• 
  Bo Merchant 🇦🇺 (@BoMerchant1) reported 19 minutes ago

  @Telstra If you’re going to raise the price of 5g home internet have the decency to change to unlimited data. You owe people that especially after the outage that happened.