Telstra outages and service status in Cannonvale, Queensland

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lizzy (@LizzyZeel) reported 5 minutes ago

  @AlanBixter Ahh yes, the joys of having every Telstra support person go through the same failed script (re-start modem, check cables, blah, blah...) & then sending a new modem - which still doesn't fix the problem 😡. I have quite the collection now.

• 
  Cdbrown (@BrowntownBrew) reported 7 minutes ago

  @diss_presso @robb_j_m The problem was that Telstra weren't going to upgrade as they were using the money to install mobile towers and letting the fixed line to rot. Before being sold off they were looking at upgrade paths, but that all got stopped. Telstra were only interested in killing competition

• 
  Natasha (@Natasha19317558) reported 10 minutes ago

  @AlanBixter I’m not a hater but I can’t decide if I hate Medibank Private or Telstra / NBN more? Telstra / NBN sent 15 techies to fix our Internet problem & many phone calls all while our kids doing Uni exams & 1 wtg for cardiac surgery. Stress ++ Good luck Alan coz you’ll need it 🙏

• 
  Simon Cotter (@SimonCotter62) reported 10 minutes ago

  @stationmum101 I just went to telstra. I have hearing loss, not one of the staff spoke clear English. They all had heavy Indian accents. It was very very difficult. The same for the staff at my dads nursing home. When they ring I ask them to email me. They are all friendly and try to help

• 
  Far Canal 😏 (@FarCanall) reported 10 minutes ago

  Really unsure, but I’ve seen the same sort of buffoons rise to the top at Aust Post, Telstra, etc. The phrase “**** floats to the Top” is pretty common in Govt Industies. Good thing is, once they get there, their incompetence is exposed for all to see. Nowhere to hide.

• 
  Mayura (@mayuuuuuuuu_26) reported 12 minutes ago

  @Jason______A @the_don1722 The difference will be the level of support you get etc. have similar setups here where telstra (t mobile in Aus) own budget mobile companies. And you get pretty much the same package for much cheaper but lose access to their support etc.

• 
  GailT (@GBTSocScientist) reported 18 minutes ago

  @AlanBixter @Dehler45 @Telstra My internet SO SLOW 2day!

• 
  Brendon Patterson - My Wife & I are PRGuy (@Brendon5374) reported 21 minutes ago

  @DanielWeisman5 how are large private corporations any different with service? Complained to Telstra lately? Qantas? One of the major reasons public hospital have a huge waiting list at emergency is because private clinics close early, and are fairly useless and always sending patients there.

• 
  Andrew Cattermole (@Zenandy1962) reported 26 minutes ago

  @ArtistAffame @Brocklesnitch I used to ring Telstra after my night shift and I’d doze off and wake up and still be on hold so I’d hang up and go to bed and try again next morning.

• 
  Ankur Pruthi (@ManagerSaab07) reported 28 minutes ago

  @Telstra hi team, came to convert prepaid to post paid but not able to, I am at Telstra store from last 1 hour and it’s not happening and in result SIM is showing in SOS and not able to use my mobile, stuck at store, team also raised ITEM- plz help