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Telstra

Telstra Outage Report in Cannonvale, Whitsunday, Queensland

Why is my Telstra service not working?

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Cannonvale, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cannonvale, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kakiszn
    SF Kaki (@kakiszn) reported

    @Telstra surely help my nets having a ******* spaz

  • jaseygalore
    Jasmania (@jaseygalore) reported

    Hey @Telstra can you explain why you charge disabled people a fee to discuss problems over the phone because they can’t visit one of your stores for assistance? That seems a bit unfair and just a tad discriminatory.

  • davidsivaraj
    davidsivaraj (@davidsivaraj) reported

    @Telstra First thing I wish to resolve is proper compensation for 4 months of failed service.

  • Warramboo
    Leon & Gina (@Warramboo) reported

    @BecPerrin @grow_dem_melons @Telstra Not just telstra, Optus has the same problem.

  • robynwitpgcoma1
    robynwi@tpg.com.au (@robynwitpgcoma1) reported

    @Telstra Is it possible to get an email address for the head of Telstra ADSL Sales please? We have an ongoing issue with our nbn instillation which stops anybody calling in on our landline. We have had so many conversations and incorrect information given. Help. Please.

  • Baron_EH
    Baron E.H. (@Baron_EH) reported

    @Telstra Still no data service. Calls work. My co-worker is also with Telstra and is having issues with data. Located in Balmain 2041

  • chefshekhargoel
    chandrashekhar (@chefshekhargoel) reported

    @Telstra Guys it is more than 70 days my problem still not resolved. Hope you guys are not sleeping.

  • mikebethune
    Michael Bethune (@mikebethune) reported

    @paulbudde Paul, maybe Telstra fails again, but isn't this the case of a Government instrumentality punishing Telstra for the inadequacies of the Government's own network? p.s. I'm no friend of Telstra. #auspol

  • Th3_only_Blubbu
    Blubbu (@Th3_only_Blubbu) reported

    @Telstra WTF GLENN THOUGHT YOU WERE GOING TO HELP, JUST PLAY THOSE **** GAMES OK

  • Th3_only_Blubbu
    Blubbu (@Th3_only_Blubbu) reported

    Never trust @Telstra OK