Telstra Outage Report in Cannonvale, Whitsunday, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cannonvale, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Telstra
Telstra is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (10%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Georgantis 🇦🇺
(@StevenGeorgant1) reported
@chrismurphys @PCKJ3627 @Telstra Telstra service has gone from mediocre to bad. Under covid excuse to reduce humans taking calls. They tell you to go online but you get no help from those answering text system. I finally gave up. I’ll be moving in new year to someone else .
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cindy ackerley
(@cinoy2310) reported
@Wil_Anderson My husband has been instant messaging @Telstra for the last 18 hours. He can send text messages, has internet service but can’t make calls from his mobile. They just messaged him to say they have raised a ticket and can he please go on with his day. They will be in touch soon...
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Jasmin Hartel
(@Jasmin_Hartel) reported
@Telstra Any chance I can get some actual help? Spent the past 4 days speaking to 8 different people trying to get a refund for getting charged twice for my service... At this stage it looks like you guys think it's easier just to keep my money and ignore me?
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Meg Phillips
(@Meg_Phillips) reported
@Telstra Trying to report a black spot for reception and told to reboot the phone. Especially helpful (not) when you are relying on Vic Emergency updates.
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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Steve Davidson
(@_steve_davidson) reported
@joshrowe @Telstra worst.
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Stephen Cenatiempo
(@StephenCena) reported
I've been an @Optus customer for over a decade. However, I wouldn't recommend them to my worst enemy. No customer service whatsoever. Their representatives will openly lie to you. Pathetic. @Telstra , here I come.
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Rob Hulls
(@HullsRob) reported
Great way to end a shitty year. Called in to a Telstra shop to seek help in relation to a problem with a phone bill. Waited 20 minutes only to be told that they couldn’t help and that I’d have to ring.....Telstra!!!!
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Mixed Reviews
(@HollowsPeter) reported
2/4 - Call with customer rep dropped out three times cos reception with Optus is rubbish - Got tired of trying so moved over to Telstra - Had $1200+ in credit in my Optus account for handset payment
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Andy McGuire
(@imandings) reported
@JarrodKent @Telstra @Optus Optus is no better - I just have been charged for a phone I returned. Currently on Live Chat with them trying to sort this crap out before I go to the Ombudsman.