Telstra

Telstra Outage Report in Cannonvale, Whitsunday, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cannonvale, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cannonvale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cannonvale, Whitsunday, State of Queensland 01/25/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

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Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JacksonByrnes Jackson Byrnes (@JacksonByrnes) reported

    @Fox_Farming @Telstra Sounds pretty similar to me mate, I’m less than 3 km from the centre of hay as I speak, and have 1 bar of phone service. Fancy needing to put a booster in, less than a few km from the towers?

  • tharealganga 🏍 (@tharealganga) reported

    @Telstra your service is a joke,just had a technician here for 30min to resolve a issue,he's left and my internet is now worse then it was before,now to sit on the phone for another 30min and unplug all my stuff again and run stupid test again

  • Andycee007 Bond the Dog (@Andycee007) reported

    @Telstra your online help to fix issues is utter fkn ****! Instead of outsourcing to countries where English is not spoken & the people there have little understanding of the English language how about you employ people that can speak English Your customer service is disgraceful

  • nick_spurway Nick “AstraZenecadabra” Spurway😷💉 #BLM (He/Him) (@nick_spurway) reported

    Hi @telstra I am trying to add an NBN service to my parents bill (which is under my account) and your online order form doesn’t allow me to change it?

  • JacksonByrnes Jackson Byrnes (@JacksonByrnes) reported

    @tomcroser @Fox_Farming @Telstra Tom, that would probably make sense, it’s piss poor. We are having to go back to repeater radios to get the distance across our farm, just for employee safety.

  • Laura_Greaves Laura Greaves (@Laura_Greaves) reported

    @louisadeasey @Telstra @Optus Exactly! I feel so ‘first world problems’ complaining about it, but the fact is we all exist online now and when even the telcos expect you to deal with them via the internet it’s a big bloody problem when you can’t!

  • zbucket2 zbucket (@zbucket2) reported

    @Telstra Not really. Been trying to sort something out for years now. Outside NBN fixed rollout so stuck with what Telstra let us have, so get bounced around until sometime says sorry we can't help you.

  • catestjohn catestjohn (@catestjohn) reported

    @Telstra @NBN_Australia totally bonkers and very poor service. NBN has applied an arbitrary two week health and safety order on us which won’t expire till next week even tho we got out of iso in WA last week. #waitingfortelstra

  • pjmitch24 Peter Mitchell (@pjmitch24) reported

    @Telstra what a disgrace your service is. Unconnected our business line & telling us it can’t be reconnected for 4 days. Your customer service stinks.

  • ruxton Greg Tangey (@ruxton) reported

    @bjeanes The best modem for FTTN is the Telstra gateway max (Technicolor TG 799) is flawless as a modem, sync speeds are tight, $10 on ebay from people who think they have some trash modem. Terrible router, but great for bridging into your Unifi setup.