Telstra Outage in Woronora Dam, Sutherland Shire, State of New South Wales

@NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

@Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

Good job @Telstra At milsons point and no signal. Great network you guys have these days.

@christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.

@christianharrup @cityofsydney @CloverMoore I’m all for good planning and well-designed phone boxes too, but don’t think blame rests on Telstra here. Those phone boxes, ugly or not, are an essential service to those w/out phones. Telstra are not designers. Good design management would consider that.

@MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽

@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers

@NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help

Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep

On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!

@Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯

Telstra 4G is still **** in the airport train tunnel.

@Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.

@Telstra Yeah. I know. Because I keep turning it off. Why can’t you respect that and at least just ask instead of doing it automatically? My point is i am in australia. Not travelling. So your “automatic, to help” argument is a fail

Hey @Telstra your contact centre is awful.

I waited all morning for the Telstra technician who never showed up. No call, no nothing and when calling @Telstra to check the guy in India just hung up

ABC what numbers were That for life Line even My Nurse Could Not Know 88 Asia 99 Europe Et C 00 if in Australia change the stupid number Telstra approved I have been on at you For years.

@Telstra Yeah I've been doing that for two weeks now, feels pointless to keep following up that way since I keep getting told someone will call me then they never do. Any other ways I can escalate this so someone actually looks at it?

@SmurfingBeer @R_Chirgwin @Telstra I am on what seems to be latest Telstra pixel 5 build available, last updated sept 1 and problem started about sep 26. Don't connect to wifi much, but having it on or off doesn't seem to change things.

@Telstra The Services arent displaying on the Telstra app!! It keeps coming up with "something went wrong"! Fix this problem an fix it now!

@telstra we’ve been getting garbage speeds all day, have rebooted the modem several times and it keeps getting worse. <2mbps. Any explanation?

@Telstra @186baaa97958443 Typical response Telstra. Not good enough! It’s your job to check and fix.

@WSOGal @hecivan70 @wests_glory Nah this will work out better. The problem with the victory game last game was due to a Telstra outage, it wasn’t the fault of the broadcaster. There’s been one or two little problems, fox was the same. It’s the nature of broadcast streaming. What they are doing is a world first

@186baaa97958443 @Telstra Telstra are the worst.

@Telstra I run an emergency after hours service working from home. Over the last 4 days my internet has dropped out over 80 times while I am dealing with emergencies over the phone and need the internet to access files and details of clients. I am $600 in credit

@Telstra well the 5G internet at home is a bust. Modem can't even pick up 5G when Samsung S20+ 5g in same location has good 5G signal and speeds in excess of 190/35Mbps. Tried a few locations all the same result with phone tested sitting on top of unit. Expected better

@Telstra How did come we invented internet, and yet still have the worst? One-word answer, "Telstra"

@Telstra Internet not working. Is there a problem or outage????

@Telstra There was one open a few weeks ago but I was told they couldn't assist. The current case manager opened up a new fraud complaint to try to get fraud tagging/any credit damage removed off my account - she said it was the only way. This just keeps going around in circles.