Telstra Outage in Rutherglen, Indigo, State of Victoria

@melbournefc MY new nbn doesnt work here on murray when its busy or out of power ( often!!?)? Landlines gone this year forever so must rely on telstra mobile network which is **** and expensive looking forward to your postcards and sorry couldnt help financially this year nothing spare atall

Frustrating! My emails are not loading off the server to any device! @Telstra when is this problem going to be fixed? Your network update seems to be neglected with no update since 10 August 😡😡

So last night around 4:30pm I decide to go to Telstra after work to buy a new phone since it was “Telstra day” so they has sales on. Turns out they are only open 10am-3pm, during a lockdown where most essentials are working 9-5? It was even late night shopping lmao wtf

I actually use to really like @Telstra but maaaaan the experience I’ve had the last few days has put a bad taste in my mouth. **** this company, anyone know of any phone companies that don’t use Telstras towers? Because fuckkkkk Telstra.

@Telstra I have wasted hours & hours on over 10 call, long waits to be even answered & then switched around&cut off waiting for transfers. Last Fri I had my concerns escalated for the 5th time&promised a call,never happened. Today complaint logged, promised a call back in 2 hours,nothing

@Telstra Well I have been interacting with hopeless front line call centre staff since March 2021. Even the capable responders simply follow word for word a telstra script.They possess no capacity to help, refer up to a manager or transfer to someone who is competent and invested in issue

@Telstra_news yeah don't dis silly Telstra they paid a lot for this ad and get Twitter to suspend people that call them out on how **** they are

@Stowie16 I know exactly how you feel. Had issues resetting up my auto recharge 4 days ago and sent direct message to Telstra here on Twitter. They replied instantly and my issue was solved in 5 minutes.I will use Twitter from now on

@Telstra No, not yet. Been told a 4 day window to fix. Trouble is, this happens frequently in wet weather because of the very old copper in this district. Actually been out for a few weeks, I just couldn't face the phone call earlier.

So as a Telstra customer I am paying a extra $50 over my old plan to join NBN to cover the cost of free calls , Via a public phone ..! Really , this is too much !!

@Telstra Again no contact from anyone. 57 days without phone or internet service. No communication.

@MichaelJSky @carlaleeB @alisa_stephens Good luck with that. I'm still trying to work out if what Telstra did on Fri is the uplift.. hasn't been a lot of change to bandwidth (ours had an emergency increase last year anyway when school moved site).