Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/22/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • CluTch_DuTch87 CluTchDutch (@CluTch_DuTch87) reported

    @Telstra any reason Telstra is throttling people’s connections, particularly to gaming servers lately? Couldn’t be an effort to sell the useless gaming optimiser could it hmmm? Bad routing maybe? Because vpns tend to fix this issue. Seems really shady.

  • numloxx Carsten Bauer (@numloxx) reported

    @Telstra You really don't make it easy to change mobile plans using your website. I have tried Firefox, Google Chrome and Edge to try to downgrade my plan and all browsers fail.

  • jai_music John (@jai_music) reported

    Telstra 5G mobile internet is an absolute disgrace in North Parramatta NSW - 2 bars of service but no actual internet - PREMIUM PRICE FOR RUBBISH SERVICE…!

  • shanon_p Shan (@shanon_p) reported

    .@Optus 5G service down. Customer service useless. As much as I hate @Telstra I don’t hate them as much as flOptus

  • OldCynicalSad 🌸 OldCynicalSad 🌸 (@OldCynicalSad) reported

    @TelstraEnt People in cities are getting 250+Mbps on *4G* - we in regional areas get a radical decline in speed. Sit & count waiting for a page to open. Can't watch TV/video without it stopping all the time. @Telstra couldn't give a ****. @SkyMuster is starting to look good, again.

  • lateniteliamttv Liam (@lateniteliamttv) reported from Adelaide, State of South Australia

    @Telstra The tips on the page you linked include "have you tried restarting your device?" And the troubleshooting service requires me to login to my Telstra account. The one that's not under my name. And I don't/can't have the details for. 2/10

  • lordnifty 🎩 Lord Nifty🦞 (@lordnifty) reported

    @ThatSaturnO I used to own shares in a company called Telstra. They made the biggest profit in Australian corporate history at the time. Shares went down. WTF

  • nessbow Nessboo-urns (@nessbow) reported

    After seven days and a total of 18 hours on the phone/ webchat with @telstra I finally have a working internet connection. The customer service experience has been abysmal, to put it mildly.

  • SpaceBurn_ SpaceBurn ️ (@SpaceBurn_) reported

    @DarkViperAU The major network operators in Australia are Singtel Optus Pty Limited (Optus), Telstra Corporation Limited (Telstra) and TPG Telecom Limited (TPG). (2/2)

  • wheels002 Kerrie B (@wheels002) reported

    @Pat1066Patrick I hope they have a good look at the NBN. I’m in suburban Melbourne and have hours most days where my connection drops out. Lately it’s not working for days on end. I think Telstra is quite proud of the service they don’t provide too.