Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Burrum Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Burrum Heads, State of Queensland
Latest outage, problems and issue reports in Burrum Heads and nearby locations:
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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IanRob
(@IanRobert_60) reported
from
Woodgate, State of Queensland
@Telstra problem fixed
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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David Dzienciol
(@DavidDzienciol) reported
Thank you @Telstra for yet another **** up and wasting my time waiting for an engineer and not showing up
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Adrian Can't Cook
(@AdrianCantCook) reported
@Telstra Why does the Illawarra (particularly from Thirroul up to Stanwell Park) have such terrible 3rd world standard of telecommunications? Terrible reception, bad internet and no 5G. Yet rural areas in the middle of nowhere have full reception and 5G? Please explain.
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Neil B
(@NeilB62566413) reported
@Telstra Anto only issue is that they don't have a smartphone and have the app on the phone would this matter
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Lorraine Hyde
(@HydecomLorraine) reported
Reconnected and having to wait. I’ve been without a landline & internet for a week, had to reapply to Telstra, going through credit checks, proving I can pay for the service....after over 50 years of paying phone bills/internet on time & never owing a cent!!
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Angela Slatter
(@AngelaSlatter) reported
Miracle of miracles: internet restored after 5 days @Telstra @andy_penn - as predicted it took 3 mins to fix after five days and 40 mins, two people from this household making phonecalls.
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Blake Erickson
(@Blake_Erickson) reported
@Telstra Do you have a phone number for business customer support? I can't seem to find it.
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Biggles (2021 Edition)
(@Taco_Lad) reported
@samanthamaiden @Telstra If you have anything (app/service) that tries to SMS a fixed line this is the default response text. You can test by sending an sms to any landline - you will get this msg as a reply. I'd check the services/apps on my phone to see if they are trying to sms a landline.
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Hydra98
(@MalevolentToast) reported
@Telstra So my internet has been busted for almost a week by this point, with 5mbs down I don't ask for much but at this point I just can't handle it. Literally the day I get a hardware upgrade my speed dies.
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🖊.Pauline.Yates.🖊
(@midnightmuser1) reported
@AngelaSlatter @Telstra @andy_penn You're showing an incredible amount of patience. Maybe try the line to cancel your service?
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Kstov
(@cjsz90) reported
@Telstra Issue still not fixed. No one can tell me what the situation is other than both Telstra and NBN handballing the problem back to each other. It's now 14 days since my initial report re: damaged overhead lines. This is completely unacceptable.