Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/07/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mahootna2 Real #ItsTime Robin 💉💉💉💉 🌻 (@mahootna2) reported

    Hi @Telstra Smart Modem Gen 2 is still indicating 4G failover since yesterday in 3850 but 4G speeds seem to be much faster than the usual 6/1Mbps. Is this a known outage? It’s not on the outages page. Thanks

  • manaz_d Robert Hudson (@manaz_d) reported

    @Matt_Tulk @Telstra I've been on post-paid for years. I've generally been willing to pay a premium for their network coverage, which has been a boon for my work. Lately though, coverage is patchy at home (we moved ~15 months ago), and I was forced onto this AutoPay garbage...

  • mahootna2 Real #ItsTime Robin 💉💉💉💉 🌻 (@mahootna2) reported

    @Telstra It's ok, I'm on with the script reading chat help line. They are finally running a line test. Thanks

  • S4AD0WDRAG0N SHADOWDRAGON (@S4AD0WDRAG0N) reported

    @Telstra phone reception is crap today in Cobram vic it keeps going from full bars to one bar

  • SnowyRains28 Snowy Rains (@SnowyRains28) reported

    @GameGeniPrime @Telstra There’s not 1 store selling it haven’t had any supplies since launch of both except Xbox series X now there’s never been a shortage of S though. I also don’t count scammers and a place to buy them

  • manaz_d Robert Hudson (@manaz_d) reported

    @Matt_Tulk @Telstra Telstra were not wholesaling parts of their network to resellers, though I believe that changed recently...

  • willl81 Wil (@willl81) reported

    .@Telstra need to get act together. Sends me email 2 months ago to tell me that they are enforcing changes on me. And when I call to update and cancel I'm told I need to call back 2 more times for packages to update before I can cancel? #facepalm

  • Jeffontherange ♿Federal ICAC Now. Free West Papua (@Jeffontherange) reported

    It's pathetic that I can't phone #telstra to sort a problem out. Half an hour dealing with a bot. Infuriating

  • MicahLambert Lambeaux 📷 (@MicahLambert) reported

    @Telstra Our eftpos terminals are 3G, and my phone 4G, both bad. But other people with 5G not as bad

  • _salter70 Salty (@_salter70) reported

    @Telstra doing it that way it wants another layer of security that’s after entering ID and password, the problem with that is I’m not home atm and that layer wants to send code to the other phone and email, seems to be more difficulties these day for such a simple request or procedure