Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 02/18/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Vaughan13Greg Greg Vaughan (@Vaughan13Greg) reported

    @Telstra @Matthewbell205 Hello Ryan. Do telstra provide subsidies for clients using their system who have to invest in boosters to receive service. Could you provide the link please.

  • hassanalilhr Hassan ali (@hassanalilhr) reported

    @Telstra Hi I am overseas right now and want to suspend or freeze my telstra account please help me out.

  • Matthewbell205 Matthew Bell (@Matthewbell205) reported

    @samfouldsy @Telstra Yes MBay is a whole other issue. There’s been a group of people from Mungy/Jerdy emailing Peter Rundle. His office is forwarding complaints to telstra. Worth a look if you’ve got 5 mins.

  • richard1nic Richard Nic (@richard1nic) reported

    @Matthewbell205 @Telstra Same here in northern NSW ,I bought booster for emergency call, booster aerial is about 6m high and now Telstra must think I have to build myself a tower, do they want me to build a 100m tower next to my house just to fill in there black spot

  • Zeb_Russell Zeb Russell (@Zeb_Russell) reported

    @Telstra Andy unlock my phone please as its day 9 since you received payment. Really poor service on your part.

  • _7007_5005 Frank Castle (@_7007_5005) reported

    @Telstra So you’re prepared to respond to the art but not about your inadequate service. No wonder your company is ******. How can you stand to work for such a company?

  • Kantankers Katharine Blackwell (@Kantankers) reported

    @beourmate We had a notification to say broadband was down in ACT- it's been down for around 4 hours at this point. No network outage is showing on your site. Can we have an update asap? I'm really resenting having to put credit on a Telstra card to send this message.

  • tyagikassh Aakash Tyagi (@tyagikassh) reported

    @Telstra @_FLEX4U Worst service

  • Matthewbell205 Matthew Bell (@Matthewbell205) reported

    @Telstra It’s been raised with my local member. As many other locals have done. Unfortunately telstra is not listening when many many people are trying to explain that the quality of service is declining and you are loosing market share. Who knows what will happen when 3G is turned off.

  • DodgyHamstrings Brendon Matthews (@DodgyHamstrings) reported

    @Telstra what happened to the 3 free data top ups Feature on the Core Internet plan. In MyTelstra app it says '...to use this feature contact owner of this service'. I am the owner