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Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Burrum Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • grahamwkidd
    Graham W Kidd (@grahamwkidd) reported

    So here is a surprise. @Telstra havr been giving me phenomenally bad customer service since mid December. I am being passed from consultant to consultant like a hot potato.

  • VinceMirigliani
    Vince Mirigliani (@VinceMirigliani) reported

    @kayosports_help Hi, signed up last night. Activation all went well, received confirmation email but service not working. Profile not found error. Accessing kayo via Telstra TV.

  • MunishK65240809
    Munish Kumar Singla (@MunishK65240809) reported

    @Telstra telestra people are threatening on social media that they will not help customer to resolve problem. is this how telstra works?? SHAME!!

  • Jumbso
    the poster™ (@Jumbso) reported

    i love that @telstra support blames you for issues instead of fixing your problem <3

  • bluerossi8
    Ross Evans (@bluerossi8) reported

    @Optus absolutely shocked at the customer service I’ve received over the last two days! Just “transferred” to an expert for the 5th time and cut off. Perhaps @VodafoneGroup or @Telstra can help!

  • lizoluwi
    Liz Brown (@lizoluwi) reported

    All those struggling with @Telstra complete lack of iservice @Aussiebroadband has human beings Ozzies can talk 2 4 support I connected 2 NBN EASY unlike some of comments from those attempting Telstra connection My prob can't disconnect Telstra as can't get hold any1 2 tell them

  • JamesyR1
    Jamesy (@JamesyR1) reported

    So @Telstra have a data privacy issue and still messed up a critical service request with irreversible consequence. Great service desk Agents but managers are uncontactable after 2 months. Sad performance

  • simonefree
    Mums Advice (@simonefree) reported

    Hey @Telstra your change to text message problem solving is not working. 10 hrs so far, 5 different people, verifying my acct each time, & NOT even close to anyone understanding I need a coaxial cable not phone line cable modem for out NBN #telstra #nbn #servicefail

  • d3n0tz
    d3n0tz (@d3n0tz) reported

    So after almost a month waiting for @Telstra to provide update on my Velocity connection, they basically said all they can do is ADSL. How is this proivding equivalent service to @NBN_Australia ? Surely this is against the law?

  • Rachita60113233
    Rachita (@Rachita60113233) reported

    see even people are liking the tweet as everyone know regarding telstra customer care people and their so called best services.