Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 12/19/2025 00:25

December 19: Problems at Telstra

Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • _anneew Anne E W (@_anneew) reported

    @AndrewCatsaras @deemadigan @Telstra Telstra "help" is located in the third circle of hell. Until recently a rural, I essentially had no choice but Telstra. Always found a message to Facebook got me somewhere. I notice they have already responded and "reached out" to your Tweet.

  • tom_cavanagh Tom (@tom_cavanagh) reported

    @spiritgateoz @SheepOverboard @AndrewCatsaras And look, I'm really not advocating that they have great phone service. I'm sure it's a bit ****. This all just reads like some guy who's having a tantrum because telstra's phone lines are busy while 5m people are locked down, many not sure where $ to pay bills are coming from.

  • AsadMaqsood Asad (@AsadMaqsood) reported

    @Telstra Guys, your mobile data doesn't work between Central and Redfern station

  • susanshiwashere SS (@susanshiwashere) reported

    @Telstra I spoke with 5 different 'chat' reps and went into the store twice. All 7 people told me something different. complaint lodged (12803589) and have heard nothing back. disappointed on a preimum price point the service is so poor.

  • StruthSydney StruthSydney (@StruthSydney) reported

    @AndrewCatsaras @Peter_Fitz After weeks of Telstra resolving an issue by creating a new one, I contacted the Ombudsman. I received a call within 24 hours & issues were resolved.

  • EliteStephanie Stephanie Hunter - Australia (@EliteStephanie) reported

    Thought Telstra was bad.. Optus is worse

  • MoondriftMusing Quit Killing Koalas 🐨Saint 🐀😇 (@MoondriftMusing) reported

    @EuanRitchie1 @DrShaneRRR I hope it's not a 13 number, since greedy Telstra has decided to no longer support these basic numbers as a 'standard' Australian number and some long-term prepaid customers can no longer even dial them. I'm moving to Aussie Broadband.

  • kabykaby13 kabykaby13 (@kabykaby13) reported

    @PaulBongiorno After 40 years with Telstra, I finally shifted my last account because the online service did not deal with my issue and no-one ever answered the phone.

  • Thefinnigans Finnigans 💉天有道地有道人无道 (@Thefinnigans) reported

    @AndrewCatsaras @Telstra Ari. I had very good response from @TPG_Telecom when I reported problem with my NBN/Internet Access few weeks back. They organised a technician to come and check out everything

  • Leah_CBR Leah Dwyer (@Leah_CBR) reported

    In the order of things that are **** to deal with as an adult the worst is Centrelink. The second worst is Telstra.