Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Burrum Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (37%)
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Wi-fi (10%)
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E-mail (4%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Burrum Heads, State of Queensland
Latest outage, problems and issue reports in Burrum Heads and nearby locations:
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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IanRob
(@IanRobert_60) reported
from
Woodgate, State of Queensland
@Telstra problem fixed
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny
(@JohnnyLydon) reported
@Magpie1954nBird @Telstra I was charged for both my adsl internet AND a yet to be connected nbn service. I had to go to a Telstra store to get it sorted to avoid an indefinite wait on the phone. They couldn’t even get through. It took ages for the mess to be sorted.
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Carl Scarlett
(@ZodmanPerth) reported
@webprofusion @Telstra Hey @NotionHQ me again. It's pretty clear there's a problem; I'm seeing reports of issues worldwide. Hopefully the info in this thread helps. It may be a configuration issue with CloudShare. I can reach other websites at the same IP on CloudShare. Let me know if I can help.
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Linda Connolly
(@LindaConno) reported
@kayosports ADL live stream as delivered by Telstra is practically unwatchable.... constant buffering and drop out & poor quality image
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John Lindsay
(@bigjsl) reported
@yaakov_h @Telstra Your next option is one of the mvnos. Quick search found a page with - Here's a list of 9 providers that use the Telstra network: ALDI Mobile Belong Boost Mobile Lycamobile MATE numobile Pennytel Tangerine Telecom Woolworths Mobile
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John Lindsay
(@bigjsl) reported
@yaakov_h @Telstra I have my family on a Voda business plan with shared quota. Pity you have a coverage problem. Voda & Optus share a lot of towers so their coverage is usually the same but they use frequency bands differently so some devices don’t work on 1 network at a location.
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Angie Adamson
(@serehfas) reported
@Magpie1954nBird @Telstra Telecommunications Industry Ombudsman. As you've made an attempt to resolve the issue without success, they can escalate it to a local person in a position to do something about it.
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terezaa
(@terezaa) reported
@Telstra can someone please get back to me I have been trying to make a complaint for the last 6 hours and I can’t seem to get any answers. I thought your service had improved but unfortunately I can see I am wrong
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Victoria Fairbotham
(@Daphne2811) reported
Telstra - why bother.....been to three stores in Melbourne today only to be told they are all too busy for ‘drop ins’ and appointments unavailable for hours. Still pretty much a monopoly with no customer service. I’m saying YES
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Firedingo
(@Firedingo) reported
@yaakov_h @Telstra Because unless a customer moves to a newer plan, they're obligated to continue providing the old service as long as you're happy to pay for it. (not a legal expert but fairly sure on this one)
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Soap & Water gal, Helena Sindelar™🇦🇺🇨🇿🇮🇪
(@Helena_Sindelar) reported
@beestydi After weeks of hell with Telstra, I said never again. That was in 2007 & I’ve never looked back-