Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/13/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Kyncsfn #VGL Kyncs (@Kyncsfn) reported

    @H1ghSKy1 @Telstra my internet went out could I please get some help

  • BillVassiliou William Vassiliou (@BillVassiliou) reported

    @Telstra Have to wait on new sim card which doesn't make sense. I can still access the internet on my phone but since the earthquake, can't make or receive calls or make and receive texts. Why should I have to wait for new sim in the mail? Must be someone who can help restore via settings

  • Tactix_FN M9 Tactix (@Tactix_FN) reported

    @H1ghSKy1 @Telstra I need help

  • RotatesAU Rotates (@RotatesAU) reported

    @H1ghSKy1 @Telstra my internet has been down all day is there any chance I could get in contact with someone who could help me

  • ausdamo yepItsMe (@ausdamo) reported

    @Telstra I have sent the ref. number to the agent that called me. Not sure why they went AWOL before I contacted the TIO. It will get sorted I'm sure of that as the TIO keeps @telstra accountable unlike a (paying) customer can. Just posted this update for anyone else struggling for help.

  • FloreatPica3066 Ferar Unus et Idem (@FloreatPica3066) reported

    @Telstra hello. Cable Foxtel in 3181 stopped working last night. F0106. ETA on a fix?

  • HedjjaC Hedjja coward (@HedjjaC) reported

    @AFL @Telstra Well that was awful and trash

  • Londonlucem Londonlucem (@Londonlucem) reported

    @Telstra Yes, make customer service include conversations with customers speaking on their phones. I’m fed up with chat boxes, text messages, DMs, and hours putting up with awful music in the vain hope I will speak to a person. Not a digitised imitation.

  • BillVassiliou William Vassiliou (@BillVassiliou) reported

    @Telstra what's going on, you sent one DM but now not responding to my last DM. we can't fix this if you keep disappearing, i need someone to stay on DM until this is fixed

  • ausdamo yepItsMe (@ausdamo) reported

    Hey Greg. I did get a call and some follow up emails but no resolution. TIO case has been opened. @Telstra really don't care about their average / bread and butter customers anymore.