Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Burrum Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burrum Heads, State of Queensland
Latest outage, problems and issue reports in Burrum Heads and nearby locations:
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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IanRob
(@IanRobert_60) reported
from
Woodgate, State of Queensland
@Telstra problem fixed
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jansen
(@sarahjansencom) reported
I guess 3.5 hours of being handballed around @Telstra's customer service and social media teams while they feed me subtly evolving falsehoods to avoid responsibility is enough for a Sunday night.
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John Ball
(@jbthinking) reported
@NBN_Australia Thanks Jo. It is just disappointing to have had so many problems in getting 2 standard services connected, and each time it comes back to the interaction between Telstra and NBN Co. In 4 weeks NBN has incorrectly cutoff 2 active services that I'm involved with! 😣
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Darius
(@DWHDouglas) reported
"Thats the way it is" from Hornby, first name Bruce not Wayne, wheres the #coalcliff #payphone gone @Telstra, Imperial open sign all the good people just trying to help ya, where have the old station signs gone @GladysB, only asking for a friend before I click befriendAussieRules
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micheal 😎🚤
(@bruh_palharesdc) reported
@BRB_1993 @Telstra I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve cmy stranded account.
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Lee 🇦🇺 Nundah, Brisbane
(@ll_Ford) reported
@andy_penn #Telstra lost a customer of many years last week. Increased my #nbn plan by $20pm and dropped the speed. I was with another provider within a few hours and getting the same speed for $30 less per month.
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John Ball
(@jbthinking) reported
@NBN_Australia Wow. My Internet service was cutoff this morning by @Telstra / @NBN_Australia. It is because the previous owner's service I have been using was disconnected to make way for my new one, but my new one won't be provided until an nbn technician comes out. Can't you do better?
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Satheesh Kumar
(@Satheesh77) reported
@Telstra hightime to provide some good parental controls via the Telstra app. App is basic now and does not help in anyway to quickly handle filtering, blocking and restricting access. What is the use of a device list without the ability to control acces?
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Foxtel Help 📺 🆘
(@FOXTEL_Help) reported
@BRB_1993 There may be an outage that hasn't been alerted yet on Telstra's website - you're welcome to shoot through your details and we're happy to assist with troubleshooting, however we don't have any further info than the website at this stage -Mac
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Dhiv Joseph
(@DhivJoseph) reported
@Telstra Well looks like my estimation of the next month or 2 of no service with no resolution in sight are panning out. Second week of downtime and relying on 5mbs Sim, let's goooo - also another 3rd technician no show and the issue I've been advised has changed about 4 times now.
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David Williams
(@david_vacy) reported
@Telstra your service is totally ****** up. I urgently need a 4g modem and you won't give us 1 because we have reach our limit on mobile devices