Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burrum Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at Telstra
Telstra is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burrum Heads, State of Queensland
Latest outage, problems and issue reports in Burrum Heads and nearby locations:
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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IanRob
(@IanRobert_60) reported
from
Woodgate, State of Queensland
@Telstra problem fixed
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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OzzyTrashLord
(@TheTipsyWeeb) reported
******* useless @Telstra , they have a bot thats meant to direct you to the call center for faults, it doesnt, it texts you a link so you can message their fualt center, which is meant to have techs to support you, which will leave your message on read for 4 hours, and then
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elisaiurato
(@elisaiurato) reported
from
Melbourne, State of Victoria
Just keeps getting worse @Telstra absolutely horrific customer service 2:12 mins on hold waiting for technical support
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OzzyTrashLord
(@TheTipsyWeeb) reported
they ******* ignore you, pay you bill? have actual faults in your lines? too ******* bad, go **** yourself pay pigs, were telstra, the only people who own the lines in the rural area!, so **** you, the work you need to do, even india has better internet than the ****
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B_Sharp
(@Just_Westy) reported
@NewtonMark @irisherself I don't have wifi issues in the house and only setup the powerlines for TV to make sure 4k into apple 4k box gets max speed. Got them for free off Telstra. Just got another new modem off them as well, good bit of gear actually. Wifi range 30m+
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MacrossFiru
(@MacrossFiru) reported
Full bars and data is dialup speeds thanks for the premium cost and zero service Telstra 🙄🙄🙄
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Gary Austin-Eames
(@Gary_AE) reported
@Telstra why is there no one answering your phones in the call centres, just keep getting pushed to messaging with people who may answer eventually but can't deal with the issue at hand.
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Hearte
(@xHearte_) reported
@Telstra been trying to get help through the telstra app for 3 hours and I am yet to get a reply that is not an automated response. I need my connection fixed for important zoom calls in the morning.
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Jordan Millar
(@jordanmillar) reported
from
Brisbane, State of Queensland
A challenge for @andy_penn and the other execs at @telstra. I dare you to try and get support through your own support facilities and not the exec support team you no doubt have. I’m
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OzzyTrashLord
(@TheTipsyWeeb) reported
@Telstra has, first world country my ***, they probably consider homing pigeons a modern communications method, useless ********, had issues for 2 weeks! been in, talked in store and their their shitty app, im gonna look into switch ISP, **** these guys
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.macca now stans VICTON 🤍
(@multistankpop99) reported
shoutout to telstra for being a piece of **** and ******* up the internet so i missed all the performances from Double Knot to now xx