Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 02/06/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GasIsTheNewCoal 💧Jen 🌼 (Morrison, the Goose Factor) (@GasIsTheNewCoal) reported

    @Telstra Still no internet after 12 days. When I put the address into outages, it says no outages. When I check service interruptions, it says no service interruptions. Is someone actually working on this fault. I have spent at least 6 hours on the phone trying to sort this!

  • ColinRenouf ColinRenouf (@ColinRenouf) reported from Sydney, State of New South Wales

    @Telstra #TelstraBroken if you’re going to have a chat based service make it work with the English language. I’ve been trying to report that SMS isn’t working on one device and have been sent in circles! And calling is the same!

  • DavidHuett We're not going to take it any more !! (@DavidHuett) reported

    How many people out there are having woefully slow internet speeds on the Telstra 4G phones? Particularly interested if you have a phone a couple of years old .. like a Samsung S5 for example.

  • JesseDoops Jesse Doops (@JesseDoops) reported

    @TelstraPurple “Best in class” and “Telstra” can’t go in the same sentence. “Business as usual” from Telstra is terrible service, terrible products.

  • AEddy6087 Playoff Eddy (@AEddy6087) reported

    @RosieCreates @AGLEnergy I’ve not used AGL so I can’t comment but be careful with Origin they absolutely DGAF if you ever have to deal with their customer service team. I’ve never dealt with a less enthused call centre and that includes Telstra.

  • SallyLawry 💧Sally Lawry (@SallyLawry) reported

    @janine_mcmahon @JoshFrydenberg Building site next door couldn’t get work done all week because of no supplies . Can’t get NBN connected because of disgraceful state of old Telstra pit . No conduit on wires and plants growing in pit . Another LNP fail . The NBN is like the vaccination roll out, cheap and nasty

  • naigelthornburn onedeeag (@naigelthornburn) reported

    @Telstra Yeh can you fix @NguyenTheKing net please

  • penguin_brian Brian May (@penguin_brian) reported

    @Telstra Not yet. Several days ago, I got a phone call asking for more details. Including 3 more speed tests over the next 24 hours. Was told they would ring back the next day to get the results. They never did. So maybe they didn't actually need the results?

  • trentgaybody John Walsh (@trentgaybody) reported

    **** Telstra and the horse they rode in on!! No internet and no response on their app. No outage they say.

  • OK57667252 OK (@OK57667252) reported

    @Telstra $50,000,000 fine and still can’t get it right. Call centre is closed? Online team (they’re terrible) is available? I thought I was paying extra for service - where is it? Already spent 25mins today just to change one billing preference (shoulda taken 2 mins)