Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 03/16/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • LivAverageGamer LivAverageGamer (@LivAverageGamer) reported

    @Telstra Thank you for the response. My frustration is not with your staff members. It's the specific processes that I'm taking issue with. It's not the time taken, that's a strawman. I'm frustrated with circling back and wasting time unnecessarily.

  • sota_charm Sota1🌸 (@sota_charm) reported

    @RyanRodgersYo @gmail I dont think Telstra would just stop Google apps? Its weird its Google apps only. There is a synchronisation issue. Glad still can access via web, but Google Photos will be difficult via web.

  • nararofficial Nara🌹 (@nararofficial) reported

    @Telstra Hi @Telstra, not sure how you can help, because he's Optus's customer, not Telstra's. Only I am. But would appreciate it if someone can help. It's getting more and more serious everyday.

  • Matt_H_UK Matt H (@Matt_H_UK) reported

    @brettg1974 @Telstra When I lived in the countryside in the UK I had a 4G home broadband connection with an antenna on the roof. There was a section in the modem settings which showed the signal strength to the cell tower which helped to position the antenna. May be worth seeing if it has that?

  • TonkaTruckArgo Boofhead (@TonkaTruckArgo) reported

    @Telstra I am on the brink of snapping in anger to the point of setting fire to your Telstra exchange in Gunning NSW and phone tower due to the absolute bullshit service you fuckwits offer and rip customers off.

  • RonaldB93378022 Ron Baker No DM’s Please & Vote YES (@RonaldB93378022) reported

    @MeckeringBoy Oh gee, that’s unfortunate, ironically I left Telstra after 25 years as a customer to join Optus two months prior to the hack.

  • 52_ashton Kathryn Ashton (@52_ashton) reported

    @redruby17 @ClareONeilMP @Optus Wish I could get rid of them. Our service is awful. Telstra is worse. Life in a regional area!

  • CourtneyLee_33 CourtneyLeeThirtyThree #2TheMax (@CourtneyLee_33) reported

    @Optus if this is how you treat loyal customers... by blocking them then is it worth you being on social media and in business anymore? You lot are why I am with Telstra

  • adam_jacobson Adam Jacobson (@adam_jacobson) reported

    Oh dear, @Telstra's service has fallen apart since covid. Website says to call them to get a Velocity connection, call and they say the support is closed use the app, app bot doesn't understand 'internet connection', chat says I need to call Monday. Just, wow.

  • MikeRA1991 Mike (@MikeRA1991) reported

    @kayosports hi Kayo, I’ve just moved house and tried to log back into Kayo on my Telstra tv box and says ‘Activation denied’. Can you help?