Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 12/09/2025 17:35

December 09: Problems at Telstra

Telstra is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Jett_B2211 Jett 🖤 (@Jett_B2211) reported

    @germanejaws Not at Telstra stores. They refuse to let you in if you don’t scan the QR & they check it to confirm you have & they offer no other option to sign in, I’ve asked for an explanation from them so many times but they like to ignore their customers @Telstra (happened to my husband)

  • y8tes yates (@y8tes) reported

    **** you & your dogshit scamming ******* company. @telstra

  • KJC135 craig (@KJC135) reported

    @Telstra still no internet in Seaford area it’s that slow not worth using

  • SamNewt00483955 Sam Newton (@SamNewt00483955) reported

    @Telstra you need to sort your online chat customer service. Someone starts the conversation, then doesn't respond for 20minutes, then responds to questions not even asked. I get your busy, but do better. You're a $23b business.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @Telstra @andy_penn @whirlpoolnetau Having been dicked around on Friday, why must I still wait for over 15 minutes just to talk to someone? #Telstra's services to small business customers are simply THE WORST. DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra

  • dinamozg128 mumoftwo (@dinamozg128) reported

    @Telstra hi Telstra ive been on the phone Waiting over 2 hours and l need someone to Look into my Mum and dads phone line. They live in remote country where no internet nor Mobile. Both are sick. Dad heart problems and mum cancer patient

  • davkean David Kean (@davkean) reported

    The easiest way way to get your hands on an Xbox Series X in Australia right now is to sign up to Telstra All Access and immediately cancel the subscription. They have stock and you it costs around ~$15 more than retail.

  • Mxtz2K mxtz (@Mxtz2K) reported

    @Sceptic @Telstra my internet is down can u help?

  • PrintDiva2 PrintDiva (@PrintDiva2) reported

    @Telstra Why so late, business hours for Telstra tech support finish at 5pm. Why not assist with getting tech support? My last 3 outages were caused by programming faults which is probably why only a few in the area have a problem

  • jedro_ jedro (@jedro_) reported

    @Telstra technician supposed to fix low hanging cable 10 days ago. Still waiting