Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 12/06/2025 17:20

December 06: Problems at Telstra

Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rushiamin Rushi Amin (@rushiamin) reported

    @Telstra Hi Shree. Thank you. Eventually your customer Servide agreed that modem is faulty. It took them 3 hours to conclude while I told them there is no power light coming up. They are planning to send the new modem in 5 days time however itis too long to stay without internet

  • soragon Michel (@soragon) reported

    @SteveWoosnam @sbxr The NBN shouldn’t have existed in the first place. There’s no easy way out now. It took two decades to undo the damage from Telstra.

  • LaydeeLala__ Lozzy. (@LaydeeLala__) reported

    @LexGear @Telstra Have you been successful with this still Luke cos I’ve absolutely had enough of this Autopay crap that they’ve forced upon us all. As soon as this contract is over I’ll be moving everything over to a competitor.

  • OzMadMan2 OzMadMan (@OzMadMan2) reported

    @DoctorKarl I am forced to have to pay $100 per month for this third world internet service from Telstra.

  • OzMadMan2 OzMadMan (@OzMadMan2) reported

    @Telstra I do not wish to disclose my location on a public platform. I unfortunately live in a rural area with terrible reception. I have contacted Telstra customer support countless times and told I just am unfortunate to live in the 2% of Australia's uncovered area.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @AusFinVigilante @DoctorKarl The budget blew out because it was based on false assumptions by LNP - would be built in 3 years, telstra/optus would just hand over the network for free, the copper would work and not require maintenance.

  • CatchyAnt Anthony Cat (@CatchyAnt) reported

    Hey @Telstra. How about rewarding me with 12 months of Kayo for my decades of loyalty rather than throwing it at newbies? 🤔 Might be time to see what I'm worth as a 'new' customer elsewhere.

  • aeduna Damien (aeduna at aus.social) (@aeduna) reported

    @Telstra hi Angela, as i said nothing has changed at my end - it was working at 3am and not working at 11am, and there have been no changes here. smtp.telstra appears to be failing to authenticate the details. Has there been a change today to the process?

  • david_power2013 David Power (@david_power2013) reported

    @sbxr @DoctorKarl Internet was substandard beforehand due to privately owned Telstra failing to upgrade the network so they could maximise shareholder value and executive bonuses.

  • myknittingwool myknittingwool (@myknittingwool) reported

    @Telstra why is there NO call back at your establishment why do we have to wait so long why NO Call back to yr customer.