Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 03/20/2026 01:50

March 20: Problems at Telstra

Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • R4M845 R4M845 (@R4M845) reported

    @troydodds @VodafoneAU @Optus I'm with Belong which is a Telstra reseller carrier :) no issues

  • ColetteNicoll Colette Nicoll (@ColetteNicoll) reported

    @HannanCathie @LesStonehouse Fricking Telstra. You pay twice as much for 10% of service 🤦

  • hansbruitzman Hans Bruitzman (@hansbruitzman) reported

    @Telstra @tdeb007 It's nice to get a quick response like this. But I gave up on Telstra a long time ago. Then T improved, then T got awful again. Friends now having issues and long phone calls do not solve their problems. So thank you but no thank you

  • johnsmithizzle7 John Smith (@johnsmithizzle7) reported

    @Telstra i have a complaint please help me

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported

    You want to charge me for not returning a modem that I never ordered. It has since been returned by Mermaid Beach post office. Get off my case @Telstra I will take this to the ombudsman if I have to.

  • Qskeptic Bob Bruce (@Qskeptic) reported

    @YogaGer Telstra knows our landline doesn't work but they won't fix it unless I wait in a queue for five hours and prove my bonfides. It's been hacked by people scamming for credit card numbers....Telstra deny this.....

  • bazmorgan_ Baz (@bazmorgan_) reported

    @K7hc_ @Optus I was Telstra had no issues switched to Optus to get my plan and my phone cheap as **** through a vouched thing turns out Optus is horrid

  • krisgracehely Kris Grace-Hely (@krisgracehely) reported

    @Hels_Be11s No longer Telstra refused upgrade the old copper wire up our (rural) road Everytime rained couldn’t use the line bc of white noise & it was so difficult to get onto Telstra faults (& no reduction in bill- even thou we had no service) Annoying bc mobile reception is very poor here

  • rgennai Robert (@rgennai) reported

    @NBN_Australia and @Telstra why can't you guys just update your status pages when a service (internet in my case) is down. You both state that the service is fine but after spending an hour on the phone and getting support to dig down it's actually "impacted by an outage" WTF

  • clairebennett38 Mummy Bennett (@clairebennett38) reported

    @Telstra your Customer service is non existent. We have no internet and you really don't care!