Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burrum Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Telstra
Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burrum Heads, State of Queensland
Latest outage, problems and issue reports in Burrum Heads and nearby locations:
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Peter
(@Minus777) reported
@Telstra We never reported a fault. There isn't a fault.
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Jan capstick
(@janncapstick) reported
@Telstra happy coincidence, mentioned my draft complaint to obbudsman and today i woke up to find my phone working again after a week.
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Peter
(@Minus777) reported
@Telstra The issue is within Telstra. When Telstra staff call us thinking we're NBN Co, and start off by asking what we've done to troubleshoot. I'd say Telstra has issues. Address the issue. #Telstra
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Winson Lam
(@winson_lam) reported
@Telstra I have had two orders for Telstra Velocity cancelled without notice. The first time "system glitch" second time is inexplicable. Both times I've been on the phone for 4+ hours including sales and support. 0/5. I just want my internet connected.
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Tracey Coulton
(@TraceyCoulton) reported
@andy_penn @Telstra fix my nbn - 3 months with no service because u keep disconnecting
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pacman jesus
(@pacman_vs_jesus) reported
@Optus Signed up after years with Telstra. Optus has the worst customer service I've experienced. Spent a week getting nowhere just to activate sim. Honestly, don't do it.
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Sith Elyte🕸
(@Elyte96) reported
@PerozEdits @Telstra full getting ripped off its like the idiots at telstra think we dont know people that live elsewhere and have way better service with way better value and they think they can get away with ripping us off like this
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Devil Peroz ᵒᴸᴿ 🇳🇿
(@PerozEdits) reported
@Elyte96 @Telstra I would be going so crazy if i was you man, **** paying that much. you should call them and go mental, tell them your not paying for the last month cause that speed etc is ******* the worst. not even worth 10bucks a month for that ****. Go full Karen
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Sith Elyte🕸
(@Elyte96) reported
@PerozEdits @Telstra literally already rang them last week for the exact same issue and here we are with it all over again
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Brooke
(@B_Richardson_) reported
@Telstra Oh Telstra thank you. But there’s nothing wrong with your service. I can only utilise my @Optus mobile through wifi calling etc.I have no service otherwise. The trouble is you guys also say I would have 4G at address,I’m scared about switching if the same thing occurs.