Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/11/2026 13:55

January 11: Problems at Telstra

Telstra is having issues since 02:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • au_glenn Glenn Webster (@au_glenn) reported

    @Telstra So Tori, I would need to order one on a plan that I don't need in order to save $200 off the normal RRP? Yeah, nice support for long time customers...

  • cookie810408 hgtp://CryptoCookie (@cookie810408) reported

    Holding $DAG = possession of bandwidth for HGTP network. U are just like a micro-AT&T (for the U.S.) / micro-Telstra (for the Oz). Companies are gonna pay you for your bandwidth to use HGTP. If you get this, you be BULLISH AF 🤪At least this is my understanding.

  • ValkSteph Steph (@ValkSteph) reported

    @pony_node Oh I don't need to deal with them. Only issue is for a sim they need drivers licence or valid Medicare card to register and I didn't have either because govt sucks. Telstra are **** for everything except mobile data lmao

  • CharlesCUlater Charlie (@CharlesCUlater) reported

    @ALeighMP Which companies were expected to make money in a country during a national lock down? Telstra? Optus? The ANU? The senior public servants of departments? Piss off Dr Leigh. The Member for Fenner.

  • Timetravaller Peter Buckley (@Timetravaller) reported

    @Telstra. Hi hoping for an update on a service disruption to home phone / internet. We have no mobile reception where we live and rely on landline. Help

  • spikey_cat Spikey_cat (@spikey_cat) reported

    And the support chat is riddled with the support bot and its going in circles. @Telstra

  • lke73_historian The Plodding Historian📚 (@lke73_historian) reported

    @synapse101 My Aged Aunt’s dealings with Telstra following the death of my Mama ended with her screaming down the line, “SHE’S DEAD SHE’S DEAD SHE’S DEAD!!!”, before slamming down phone. 6x she was asked to put account holder on for permission to transfer the account. SIX. 😳

  • Th3_only_Blubbu Blubbu (@Th3_only_Blubbu) reported

    The ********* of @Telstra are B!tches who don't want to talk to me or help me at all because of the **** i am giving them, i'm going to give them **** for 17 years like they have with me for 17 years

  • BillKoala KOALA🐨 BILL (@BillKoala) reported

    @JewDamo Yum!!!. side note Damien, I tried changing my twitter banner to Batman like you but no luck. My new phone is in @ Telstra for repairs as its battery **** itself after 2 months. The crappy loan phone they gave can't do anything fancy. Even Emojis are impossible. Ughhh. Hugs mate.

  • spikey_cat Spikey_cat (@spikey_cat) reported

    .@Telstra is it possible to have a case manager who only calls at the crack of dawn and flees until the next day? I have someone who is trying to call me and makes it impossible to help me call back as I can not understand the voice mails. Accent too thick is my issue.