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Telstra Outage Report in Burrum Heads, Fraser Coast, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Burrum Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • IanRobert_60
    IanRob (@IanRobert_60) reported from Woodgate, Queensland

    @Telstra problem fixed

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • j2simpso
    James Simpson 4x💉 (@j2simpso) reported

    @DFisman Definitely referring to Chatham-Kent where we’re still without service. Thank goodness Telstra continues to provide coverage thanks to their agreement with Bell

  • KatedaCosta1
    Kate da Costa (@KatedaCosta1) reported

    @Telstra At the landline location, there is never any mobile reception. I've driven down the road to Spencer to get signal. Normally here it's 4G x 4 bars. Today it's 4G x 0.5 bars or not even 4G, so assume signal is coming from elsewhere

  • jacket1962
    Jacqueline M 🐨 🐾💉💉💉 (@jacket1962) reported

    I had an angel turn up at mine this morning... And he was dressed in the uniform of a Telstra Technician. In a blink he had my internet problem resolved & back up and running again. Thank you Telstra Technician Angel. Lovely young guy.

  • mheron7
    Michael Heron (@mheron7) reported

    @peter_adderton How close is @mobileXus to coming to Australia? Telstra is also putting up their prices. The customer deserves better

  • IsabelBromfield
    Isabel Bromfield (@IsabelBromfield) reported

    What’s the problem Telstra, stuffing up internet connections yet again ? Thought you were supposed to be the best, And we pay you for service, what a joke!!!!!!

  • serge2122
    serge2122 (@serge2122) reported

    @Telstra Would be better if a technicien look at the reason. This is not the first time it happened. To fix this issue in the past I had to reboot the modem a couple of times.

  • victornorthhead
    Victor Northhead (@victornorthhead) reported

    @Telstra can someone please help me activate my new Post paid sim. The live chat isn’t helping. I am also on hold on the phone for the last 20 minutes

  • cheesyMelody
    Insert Clever Username Here (@cheesyMelody) reported

    Every time I deal with @Telstra I think it's the worst service I've ever had. Until the next time I'm forced to deal with them and it's even f***ing worse! 😡

  • itchynipl
    Paul Lund (@itchynipl) reported

    @Telstra 0.16mbps at T4 Melbourne. How about providing an actual service for the premium you charge.

  • DvanGameren
    Dennis (@DvanGameren) reported

    @PeterRelph @Telstra Chances are it will only work one way. It will never be to the customers advantage.