Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 12/11/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Runey5 Runey5 (@Runey5) reported

    @acccgovau are you aware that @Telstra was removed the option to do bpay without telling their customer and FORCING them to go autopayment. and if you have previous credit they REMOVE it from your account and keep it without telling, that is blatant theft.

  • timetikin C Bennett (@timetikin) reported

    @PRGay22 @LNPTHIEVES No Telstra service Towers means no reception even loose maps on vehicle display at times

  • maryran92978455 Mervi R (@maryran92978455) reported

    @davidkersten We in the bush, a mere 4 kms from the town centre, got the pathetic fixed wireless version of NBN, despite fibre optic cables, both Optus and Telstra, running past the properties. We refused to connect to the slow NBN and kept our copper ADSL. Townsfolk got fibre to premises.

  • RoadknightThe TheRoadknight (@RoadknightThe) reported

    @Telstra 3. I am tired of being worn down and bullied by Telstra's recalcitrance - endless 'help' lines and 'escalations' over the past months and having to re-state the history every time. I, and others, have given up in the past. Not. This. Time. Have a spiffing day.

  • P87794158 P (@P87794158) reported

    @MrKRudd @Murdoch_RC The farkers took telstra media to the USA New york stock exchange. Fu*k them. Give them no more free ****

  • _Flazeduh nlnɥɐd ǝuǝʇ (@_Flazeduh) reported

    If this Telstra support person tells me to reset my modem one more time 💀 like give me some actual helpful info

  • markus_misins Markus Misins (@markus_misins) reported

    @Telstra I am having trouble with getting my Telstra Tv remote setup with my TV. The Telstra TV remote allows me to mute the TV but not controlling TV volume.

  • andrewdebono2 Andrew Debono (@andrewdebono2) reported

    @Telstra NBN, trying to watch 1 stream, no problem me else in the house is using any devices.

  • shanon_p Shan (@shanon_p) reported

    @Telstra Would have been a lot easier just to reply to me publically telling me to use the useless and incompetent messaging system as opposed to taking it private. As I have attempted contact, I’ll now go to the TIO. This seems to be the only way to get you folks seem to fix things.

  • Runey5 Runey5 (@Runey5) reported

    @acccgovau @Telstra anyone else, having these problems with telstra's recently billing changes? and refunds? because if so, tweet under #fucktelstra to get ACCC to respond.