Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 02/05/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Anne_Athema Anne Athema (@Anne_Athema) reported

    @Telstra @acccgovau I’ll DM you the case number. I’ve wasted enough time speaking to frontline staff who can’t fix it. I still intend to involve the ACCC though. Your statement is false and Telstra should be pursued for it regardless of what you do for me.

  • jcjobau James O'Brien 🏳️‍🌈 (@jcjobau) reported

    Third conversation this week with @telstra. We ordered an NBN connection. Two days later Telstra said there was a tech problem. An hour later, we were told there would be no problem. And then tonight, the order has been cancelled. Back on the chat again... Sigh.

  • domino_jack Domino Jack (@domino_jack) reported

    @DDsD @Aussie_BB yer so should I just go with telstra then?? cause its direct NBN ownership?? Would solve some issues?

  • lindsayjhunter lindsayhunter (@lindsayjhunter) reported

    @Telstra No because I can never get hold of anyone on the phone so thought this might be the best way to get hold of someone.

  • JaimeQuinones14 Jaime Quinones (@JaimeQuinones14) reported

    @Telstra Hey I can't buy and USB with internet bc I can't verify my id. I just have an international passport and credit cards I don't hold a Medicare or Aussie passport. Is there any way to do it ? I'm in Kununurra and there is not shops near by. Please help me

  • skwashd Dave Hall 🌻 (@skwashd) reported

    Telstra can jack up your bill just by sending you a letter. You want to change to a cheaper plan they expect you to provide as much info as a new customer. They really enjoy screwing customers don't they.

  • peter_donnelly Peter (@peter_donnelly) reported

    @Telstra Dear Telstra, The mobile base station at Blackwood Victoria is not working properly (it falls back to 3G endlessly) and hasn't been for months. Do not reply to this Tweet Thank you

  • Torin Torin (@Torin) reported

    @YaThinkN @BLT_86 I was always suspicious that they never wanted SSN to thrive on television and in the media, which is why it wasn’t covered well on Nine and hidden on Telstra TV. Bringing it to Fox has already made NA far more accountable and open to scrutiny. And they don’t like it.

  • baegle527 egirl extraordinaire (IR1S SZN💪) (@baegle527) reported

    nbn and telstra are gonna make me lose my ******* mind bro this happens every months PLEASE FIX YO ****

  • bvst7dxxpk MEG 🇺🇦🇱🇧🇸🇾🇦🇫🇮🇳🇾🇪etc… (@bvst7dxxpk) reported

    @ScramblerDJ @AlanBixter Privatise the profits, blame the losses on the employees and take as much taxpayer support as you can get but spend it on “management” salaries and perks not services to the public. Other examples - Telstra, Commonwealth Bank, State Electricity Commission Vic, NBN, Aged Care..