Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 03/22/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ecs_tempore ecs_tempore (@ecs_tempore) reported

    @Telstra I have been trying to a a delivery problem resolved between you and @startrack. Feels like I’m on a Möbius strip. Customer service placates me with business platitudes. @startrack pass me back to you. It’s appalling service really.

  • book_bitchy on new medication (@book_bitchy) reported

    @Telstra is it really acceptable to cut off all mobile phone service completely in postcode 2480 for four days? Makes working from home something of a challenge since I can’t receive or send calls, and no one has my landline.

  • theVspotAUS 🔥💧🐨 THE-V-SPOT (@theVspotAUS) reported

    @BroHilderchump @Aussie_BB @Telstra Interesting. Was on chat with Telstra for 4 hours yesterday without a resolution during that time.

  • KatLoughrey Kat ►► (@KatLoughrey) reported

    Beyond frustrated w/ @Telstra: — forced me to move from pre-paid to post-paid — yet still can't see recharge credits brought over — now sent email, must upgrade my plan by March — tho online says my plan is out of contract. Super disconnected #CX. Confusing or no "support" too.

  • TheWelshNinja Jason O'C (@TheWelshNinja) reported

    Well done @Telstra customer service at its best. Only spent 11 hours on your customers service chat with no success yet...

  • OsCullos Cullos.os (@OsCullos) reported

    @TelstraEnt What crap,how bout delivering the basics you sell?After 65+ years as Telstra customers my parents were forced to leave you & go to Optus after a debacle of an NBN setup. Theyve paid $250+ a month for 20 years for internet & foxtel, 1/2

  • JodhiaKim Joshie Poloczek (@JodhiaKim) reported

    @Telstra Need to learn how to communicate and have congruency. And that even with money given to me. This isn't going to hush me up. Telstra and Binge will regret the day they decided to treat me like a moron for a month... It's going to take a lot more than hush money to make up and

  • sorifith Sorifith (@sorifith) reported

    @patrickdurkin Telstra has already told a portion of their staff they are NEVER coming back. Most folks I know (particularly those with kids) are still planning to work 2/3 days from home if they can. Given this, Im not sure the CBD will ever snap back even if vaccines are fully rolled out.

  • LorraineMKO Lorraine (@LorraineMKO) reported

    @TheRealTyrantly We've had 2 NBN technicians come in to "fix" the problem. I tried contacting telstra about it but you know, they're incompetent of solving problems and are professionals at neglecting their customers. Changed providers now so hopefully internet will be back on Monday 🙄

  • AnnabelTheRose ✨Annabelle The Rose 🌹🏳️‍⚧️🏳️‍🌈 (@AnnabelTheRose) reported

    @BroHilderchump @Aussie_BB @Telstra What is this....”service”?