Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/28/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RossSymons Ross Symons (@RossSymons) reported

    @Telstra I was too fast to give credit to @telstra - four weeks on and the service is still stuffed, no ETA on being able to sort it - they can't even tell me what the problem is that they are trying to solve, only that it's not a physical problem - it's paperwork!

  • TonyThefathippy Tony Thefathippy (@TonyThefathippy) reported

    @Picketer My FTTC is very unreliable, maybe @NBN_Australia will care enough to do what their own techs recommend, and we'll get reliable service. When it works, it's consistently great - getting what we pay for. When it doesn't, even our crappy Telstra mobile connection is better

  • icathler 🍀Icathler🍀 (Allan)🖖🇮🇪🇭🇲🇵🇬 (@icathler) reported

    @calebsfavourite @Telstra I know that feeling unfortunately. It must be even worse getting help when you are in a rural area.

  • gpdawson Graham Dawson (@gpdawson) reported

    Ha ha ha! Telstra stores are all closed due to covid. I’ll need to get a QR code physically mailed to me. What with AusPost being extremely slow, it could easily be a week or more before I can actually use the new phone. 🥳

  • NickTheAussiee Nickk (@NickTheAussiee) reported

    @Telstra Hey there thanks for the check up. The wifi is connected but has been extremely slow since the earthquake, I have confirmed other people in the area are suffering slowed wifi along with it taking many restarts to connect to Xbox servers.

  • icathler 🍀Icathler🍀 (Allan)🖖🇮🇪🇭🇲🇵🇬 (@icathler) reported

    @calebsfavourite @Telstra Wow that's bad. I hope you get some help from them.

  • dagavah (-_-(^_^)-_-) just another david (varient 1963) (@dagavah) reported

    Dear #auspol. Is this true. I went to the plenty valley #telstra store to change my number due to massive spam txt and the guy said this started happening when QR codes were introduced. He said he did his research #spam he said even if I changed my number it wouldn’t help.

  • benroachie Ben Roache (@benroachie) reported from Brisbane, State of Queensland

    Today’s update for you @andy_penn! I created an escalation case on Thursday. Despite multiple folks from your social team saying they’d help and have it escalated etc etc etc nothing has happened. But it’s okay, because T25 will fix everything, right? 🥲 #telstra

  • Adam_Goldman Adam (@Adam_Goldman) reported

    @sackers1 @Michael_60 @nicksplitter Nah. It was all about the old Telstra/AFL streaming. They just forgot to update it. And as for having an aerial, ours damaged years ago and never had a need to fix it - until the Brownlow. Thank god for illegal streaming.

  • CricketnBeer Aaaarrggh not you again. (@CricketnBeer) reported

    @Telstra If he uses a random generator to spam the country you can’t block him as his message has no sender number . The above does not work and you know this. It’s disingenuous to say it. You should not be able to send a message without a sender number on your network. Telstra can fix it