Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/15/2026 04:50

January 15: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Send_Me_Lolis DM me lolis (@Send_Me_Lolis) reported

    @meatmatoy Telstra is one of the two major ISPs we have here in Australia (the other being optus). Both of them are pretty ****. I'm with a smaller ISP and things seem to be fine now though.

  • jd_3o3 JD-303 (@jd_3o3) reported from Sydney, State of New South Wales

    Feels kind of pointless talking yet again to a polite but unempowered L1 support person. I don't want to go to another network because I spent a fair bit of time in remote areas that only Telstra have coverage in. But may need to resort to having two services :-(

  • RoninOCE Chris (@RoninOCE) reported

    @Telstra Nah mate still on backup, as I said it went down around 6PM out of no-where.

  • mi1ez Miles Dyson (@mi1ez) reported

    @Telstra So despite me contacting you within 15 mins of placing the order, the address was never updated and I'm probably not going to receive my item.

  • highavfx higha (@highavfx) reported

    @OvertGGs @Telstra My internet is having problems with lag spikes when I'm editing and simply watching YouTube. could you please help me?

  • jd_3o3 JD-303 (@jd_3o3) reported

    So anyone got tips on how to resolve an intermittent issue receiving SMS on my @Telstra service? For two weeks now any text sent either never arrives, or is held up for many hours. If I reset my phone network settings it seems to work for a little bit afterwards then reverts.

  • KevinSw92208498 Kevin *fully_patched* Sweeney (@KevinSw92208498) reported

    @Telstra But it took three days to get them to recognise that the issue had to be escalated. The way MyTelstra apps works in regards to support, could mean that you get bounced from tech to tech, adding to the delay. Been a horrible experience...

  • DarylJohnsonAu Daryl Johnson (@DarylJohnsonAu) reported

    @Telstra Perhaps you could look at improving customer service.

  • Snowfnt_ GLM Snow (@Snowfnt_) reported

    @Sznnyz @Telstra yes why u think precks and **** were gonna drop me, my net cuts out mid every tourney, legit did it in heats lmao

  • cazzadazz caito (@cazzadazz) reported

    @zourrybabyblue I get Telstra presale! I can help you if you need since I’m not going