Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 12/05/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mcilroy_matthew Matt mcilroy (@mcilroy_matthew) reported

    Attempting to resolve a simple query via the @Telstra message service. Absolutely absurd. Appalling customer service.

  • ronsondalby 😷💧Ron Dalby 🇦🇺 🦘💉💉🏳️‍🌈 Ⓥ 🐀😷 (@ronsondalby) reported

    @weezmgk Unfortunately Telstra is the worst of the 3 networks where I live (Vodafone via Kogan is the best).

  • Blackened1 Steve (@Blackened1) reported

    @Telstra All of the problems stem from 1km of copper and node "maintenance" that always breaks more than it fixes.

  • nzicecool k6a w12e , Melbourne AU 🇱🇰 🇦🇺🦘 (@nzicecool) reported

    @Telstra Perhaps the support team wasn't aware. They didn't want me to connect anything else other than the GEN2 Modem 😔

  • nzicecool k6a w12e , Melbourne AU 🇱🇰 🇦🇺🦘 (@nzicecool) reported

    @Telstra Yes I have. 3rd party device is connected via the Gen 2 router. According their logs the Gen 2 loses Internet connection from time to time. Yesterday was a pretty bad day including Modem was flakey too.

  • iamnotbatman01 matt (@iamnotbatman01) reported

    @Telstra @NBN_Australia @FOXTEL_Help is there an outage in elsternwick 3185, 11:30am Sunday morning - both nbn and Foxtel cable are not working .

  • jimmy_mac888 Jimmy Mac (@jimmy_mac888) reported

    @Telstra Just been told that Telstra cannot provide a landline to the farm, which once had a landline, and still has poor mobile reception. “I have checked and see it is not current available at the provided address. I am sorry for the inconvenience happened.”

  • hawawright360 Hawa Wright (@hawawright360) reported

    @Telstra My complaint is why did Shane not want to see me? I told him my phone problem on Saturday Booked in to see him 12 noon on Sunday but he has gone lunch, to me this is terrible service. In my world you make a booking to see someone you should keep the appointment.

  • Blackened1 Steve (@Blackened1) reported

    @Telstra I have been dealing with these issues for years, multiple modem changes do nothing, NBN techs have tested from my end and the problems are external to my equipment. But the old "you're connected, that's good enough" policy means no matter how slow it gets, nothing will be done.

  • jimmy_mac888 Jimmy Mac (@jimmy_mac888) reported

    @Telstra But I guess she can walk the 10kms to the nearest free payphone when next she needs help.