Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 02/27/2026 04:35

February 27: Problems at Telstra

Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • helgztech Helen South (@helgztech) reported

    @Telstra it's a known issue. Neighbour was advised 6pm today. It's a repeated issue, though. Consistently poor performance and failures.

  • WendyfWilson Wendy Wilson (@WendyfWilson) reported

    @WFreeflyer @Telstra Customer service nil these days with Telstra.

  • blacktowny ぶらっくたうにー (@blacktowny) reported

    @Telstra Just letting you know, it's finally fixed. Though you should not use oversea base for customer service....repeating same explanation to quite a few people for a one simple problem to fix.

  • wettables Wettables (@wettables) reported

    @JigsawR6 This guy is better then Telstra Tech support

  • bookbirdviv Vivienne Taylor (@bookbirdviv) reported

    Hey @optus? Any plans to improve mobile s signal on Phillip Island? Family member about to move across to Telstra because no signal most of the time in the Cowes/Ventnor area. She lives on her own and needs reliable phone connection for work and sanity!#optus#mobilecoverage

  • Jeffsta1 Jeffsta (@Jeffsta1) reported

    @Telstra We have a widespread outage for ADSL (Internet) in the Willow Vale area (QLD 4209). Telstra site says no reported problems, but all of Willow Vale is out

  • lachhlan lachlan (@lachhlan) reported

    telstra air is the biggest scam ever like here’s this nationwide wifi network that never works and your phone will constantly stay connected to

  • ozjohns John Swainston (@ozjohns) reported

    @Telstra U asked for report. After a month of Upgrade work, 4G Reception in Bowral now down to 1 or 2bars at best, when it was 2 occasionally 3 bars. So after all the upgrades for 5G, it turns out, 4G is worse. -. You did not tell us that this was 5G work. And 4G is worse! Wow!

  • pikkachoo Just Crackers (@pikkachoo) reported

    @Telstra Hi Phil - this was 2nd June and lovely lady on your help line finally got me in to Lismore shop - dodgy SIM card - new one and all fixed.

  • lachhlan lachlan (@lachhlan) reported

    ****@you telstra air