Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 12/01/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (39%)

    Phone (39%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Even Woolworths Mobile, on the Telstra network, can dispatch an eSim via their App.

  • TheSATimes1 The SA Times (@TheSATimes1) reported

    @theTiser Do you mean she doesn't rate and they paid to guarantee #1 new show. Telstra used to pay for customer serv results as they were on 'big' boss perf review. I found it de-motivating all the work came down to a paycheck for scores. SA radio is very poor..Ali, Soders, roo, rowe...bad

  • GavinWakeupint1 Gavilarr 🍸☮️🏳️‍🌈🏳️‍⚧️🖤💛❤️ (@GavinWakeupint1) reported

    And I totally agree with the sentiment here regarding Telstra and their appalling customer service as well and Vodafone included. I took Vodafone to the ombudsman a decade ago and I banned Telstra 20 years ago. They all stink and treat their customers like ****. They all stink.

  • gundary4 Gundary4🇦🇺🦘 (@gundary4) reported

    @RichardKGrump @TPG_Telecom I know they have a bad name but I've been with Telstra since they became Telstra. Only had one minor problem and they said because I was a loyal customer they re- imbursed me.

  • hallstrong1 DrHallstrong-Port Hughes, Tipping & Horse Racing🏇 (@hallstrong1) reported

    @supercars Boost Mobile; the only alternative to Telstra that uses 100% of the Telstra Network. For those that want an alternative & not be on a substandard network coverage. #didsomeonesayfuckoptus

  • iamalbyg Al Garlando (@iamalbyg) reported

    @TheShovel The hacker arrived on the Ruby Princess for which Optus is not responsible. This is clearly a Telstra issue.

  • GallahadJerome Gerard Gallahad (@GallahadJerome) reported

    @thegrumpypoof @RichardKGrump @TPG_Telecom Aussie broadbands been fine for me internet wise. Telstra same as Optus they have their stupid rules and they won't deviate at all regardless of any commonsense or convenience for customer.🙄🙄🙄🙄🙄🙄

  • VascosNebula 💧Vasco Pajama 🌴 (@VascosNebula) reported

    @odonoghue_dm @darwinb0y @jasonjordan Amaysim leases Optus network infrastructure. Amaysim is a separate Co in its own right. Telstra n Optus own/control the hard telecommunications infrastructure. All other service/sim providers lease access. From Amaysim to Virgin.

  • krunchymoses Joel Hill (@krunchymoses) reported

    The Optus data leak is bad, but @Telstra has linked several accounts to mine in my Telstra app and after several calls still haven't removed them. I've got control over other people's accounts in my app. I can see their bills and their details. I've asked Telstra to remove them

  • DarylJohnsonAu Daryl Johnson (@DarylJohnsonAu) reported

    @RichardKGrump @TPG_Telecom I've had horrendous trouble in the past with Telstra mobile customer service (dreadful website, staff unable to help with technical issues that are Telstra's fault). No probs with TPG fibre to the building