Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/24/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • bsperic B. Speric (@bsperic) reported

    @Telstra It’s very weird. Both my wife and I have new iPhone 12s. In some parts of Albury we get four bars of 4G connection, but can’t load web pages or download email. But if we walk 500 m away, it work like normal. Maybe it’s an iPhone 12 handset issue??

  • TonyIKnow Tony (@TonyIKnow) reported

    @Telstra . Sorry. I can't use the app. I've tried. I'm going to the TIO. You just don't care that I've been a customer for 10 years. You just won't help me. I'm so disappointed.

  • _THE_POST_MAN_ •__________• (@_THE_POST_MAN_) reported

    @Telstra How do I who moved to the city have worse internet connection than when I lived out near broken hill

  • snruub Snruub (@snruub) reported

    @Telstra And while we’re at it can you give me the details of the last time a price discount was offered to existing Foxtel customers? I’ve been a customer since 2003 can’t recall once being told of a promotional price for existing customers. Price increase - I remember all of those...

  • dmoriarty5891 Dave (@dmoriarty5891) reported

    @AEddy6087 @Telstra ******* dead. Also, we know lol.

  • snruub Snruub (@snruub) reported

    @Telstra Or I can take the advice of your phone agent and terminate the service...

  • bigertron Ryan Hill (@bigertron) reported

    @Telstra seriously, can I get some goddamned service already?? I'm paying for a service I can't use, I need help and you pricks are sitting there with your thumb in your arse.

  • TheWongIdentity Jeff Wong (@TheWongIdentity) reported

    Hey @Telstra all the lights are on but no one home (ie no connection) Modem reset X2.. Troubleshooting says service restricted & directs to payment number.. but account is up date?

  • TonyIKnow Tony (@TonyIKnow) reported

    @Telstra You can't ring Telstra. You just get sent a text. I contacted the TIO because you kept increasing my bill. The issue was fixed by your team & I paid my monthly $110. Now I get a text to remind me to pay. It's a joke. I assume they haven't credited $10. I can never reach and agent

  • redsash1993 Damien (@redsash1993) reported

    @Telstra @27Frendy Matthew - maybe someone from Telstra can tell customers what is going on. I’ve waited over 4 hours today (and still waiting) to hear back from someone on the Telstra app after spending 1 hour trying to deal with a problem that would take 10 minutes on a phone call.