Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 03/12/2026 17:45

March 12: Problems at Telstra

Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • itsjustjules97 Jules (@itsjustjules97) reported

    @Telstra “we will call in 5 minutes” … 40 minutes later still no phone call. Amazing customer service as always. 🙄

  • OzandyHoward Andy (@OzandyHoward) reported

    @Telstra Thanks, but can you put a limit on spoofing so that we have a target to report? Every scam call and text uses a different number. Is there a global ID you can use to track them from within the network, or a way of reporting while connected?

  • itsjustjules97 Jules (@itsjustjules97) reported

    @Telstra Thanks for waisting our time. Maybe inform staff if they don’t intend on contacting a customer not to tell them that they are going to.

  • stu6162 Tech, Creating Jobs, Tranquility, a better world (@stu6162) reported

    @redruby17 @rick_rampal @Optus I'm out of the country so can't test mine ATM. But sufficient for zoom calls video streaming and I get advantage of telstra network geographical coverage.

  • AnnKreger Ann Kreger (@AnnKreger) reported

    @ClareONeilMP I am an Optus and Medicare customer who received a very plausible Telstra bill look alike scam email today. Companies must be required to their improve cybersecurity and have expensive consequences for not protecting customer data.

  • RossCar36450299 Ross Carroll (@RossCar36450299) reported

    @AlboMP I gave up on the NBN and Telstra after being ping ponged back and forth between them - both blaming each other for our poor connection. Loathe is not a strong enough word I have for them. I’m on @elonmusk’s Starlink now and enjoy huge and consistent speeds for work & play.

  • B1Johnstone Benny Johnstone (@B1Johnstone) reported

    @Telstra Mobile. Continuously dropping out of service daily for the past few weeks.

  • CraigHealey14 Craig Healey (@CraigHealey14) reported

    @Telstra currently 3rd attempt at connecting a new data plan to our account. Just on 2 hours, 3 calls and one hang up #telstramakesbusinesshard

  • itsjustjules97 Jules (@itsjustjules97) reported

    @Telstra So question if someone says there phone has no service and they can’t receive or make phone calls why would you call that number? I managed to get service for less than 2 minutes (it’s gone again) and the missed calls and voicemails came through. Seriously.

  • the_LoungeFly Arioch (@the_LoungeFly) reported

    @redruby17 @Optus If you have 5G in your area then consider 5G internet service. Either Vodafail or Telstra. Make sure the speed is not shaped. For example 5G can reach speeds of 800megabit. But they my cap the speed to 100. So don’t bother with that. I’m on $80/month 800gig data, no speed cap.