Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 04/01/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Guildford Guildford ICAC Geoffrey (yes him) (@Guildford) reported

    @JimMolan Telstra, Optus and Vodafone all promised to fix the blackspots. Labor was concentrating on their fabulous NBN that YOUR government destroyed.

  • JoesOutbkGrill Joe - just Joe! (@JoesOutbkGrill) reported

    @Telstra Hey Lee, no problems, sorry just been a little busy but TGIF!!!

  • StevenHasiotis Steven Hasiotis (@StevenHasiotis) reported

    @Telstra This is bullshit.I've waited a month.they say they call but I have not had 1 missed call or voice message, can you not see the chain of events.Ican't believe the lack of effort to contact a 20 year + customer. Telstra hasn't even contacted me to discuss the ombudsman complaint!

  • MrTimCallanan Tim Callanan (@MrTimCallanan) reported

    @ClareAliceMurph @Telstra Yeah spoke to 2 different people and neither could tell me what the problem was or how a technician had already been booked for 5 days time before I even got on the phone

  • ClareAliceMurph Clare Murphy (@ClareAliceMurph) reported from Melbourne, State of Victoria

    @erinwatsonlynn @MrTimCallanan @Telstra Right?! Funnily enough, that info didn’t help explain why they disconnected the service or couldn’t reconnect it.

  • offshoredc dc (@offshoredc) reported

    @Telstra I am not going to debate in public, suffice to say that our only resolution to avoid losing a whole day of business was hotspot our POS off competitors mobile service - despite paying for a 4G mobile backup modem from Telstra. Helpdesk attitude was argumentative to say the least

  • cjcaramello cj camillo - caramello 💉💉😷💐🌹🍫 (@cjcaramello) reported

    @Telstra * go to telstratv search *find a movie, click it, and find which service shows it * click the one thats showing in binge * click it and it says, do you want to open app * click yes, then says offer not available *then press "home" and go straight to binge, once in binge, search

  • s_cottyT Scott Taylor (@s_cottyT) reported

    @Telstra give us back our 4G, your recent 5G upgrade has made signal worse than 2009

  • MrTimCallanan Tim Callanan (@MrTimCallanan) reported

    @Telstra Ever tried using a streaming service on 4g Sven my good man? It’s like eating meatloaf through a straw

  • Zoe_Curtis_ Zoe Curtis (@Zoe_Curtis_) reported

    @MrTimCallanan @Telstra This is of no help to you but best internet I’ve ever had has been since I moved to regional Vic & went with local company GippsWifi (which prob uses Telstra cable tbh). Customer service is second to none. The company texts ME when they notice an issue (often before I notice it)