Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 11/28/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (39%)

    Internet (39%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. TV (3%)

    TV (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrodoM Jason Murphy (@ChrodoM) reported

    @ObrienBig @Telstra Its to stop people not paying the bill when there service is not working ! NBN mainly as with Covid service has gone the way of the Dinosaurs ! I have lost count of the amount of people not paying till there service is working !

  • ChrodoM Jason Murphy (@ChrodoM) reported

    @Telstra Control is every thing ! auto pay is always bad for the customer specially when you are already paying in advance.

  • HKCapitalAus Matt Hudson (@HKCapitalAus) reported

    @Telstra No you don’t. Many of the remote places I have been to which had small cells were served by Optus. What puzzles me though is why it gets progressively worse? Are you turning the power down on towers to save money?

  • ChrodoM Jason Murphy (@ChrodoM) reported

    @Telstra Its to stop people not paying the bill when there service is not working ! NBN mainly as with Covid service has gone the way of the Dinosaurs ! I have lost count of the amount of people not paying till there service is working !

  • skwashd Dave Hall (@skwashd) reported

    @LiamDel @auspost In so many ways you can tell AusPost and Telstra have the same roots. Poor, take it or leave it attitude to service, overpriced but know that often you don't have an alternative.

  • nqwatcher Shorty (@nqwatcher) reported

    @dutchnstormy @Telstra Cheers Stormy, they're all pretty similar it seems. I'm finding some good options about. Onshore support would be nice.

  • hetachan13 Raylene Li (@hetachan13) reported

    They were told by a customer that their line had been disconnected today. When they called Telstra they said it was cancelled 5 days ago.

  • hetachan13 Raylene Li (@hetachan13) reported

    Telstra said that they were told by an “ANONYMOUS” person that the phone line was not of use and to cancel it.

  • ChrodoM Jason Murphy (@ChrodoM) reported

    @Telstra no not the same ! Netflix, stan ect. can be canceled ! when a service dose not work ! And never been double charged by them ever ! If there service stops working its $15 down the drain not $100's , no 10 hour phone call or sunting from app to phone with no action ever !!!

  • busta1955 Lost Forward (@busta1955) reported

    @Telstra Essentially it was remain on the current service or cancel it. I can send you a screenshot of the email if you have a message service I can use.