Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/22/2026 18:50

January 22: Problems at Telstra

Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • taipan168 taipan168 (@taipan168) reported

    @hutcho66 The proposition in the article is absurd. How would these minimum service standards be set and who would have to pay for their cost? And the Telstra analogy is not valid because Qantas is not a monopoly. Agree that better consumer protections would be a much better way to go.

  • DarkMatterzine Dark Matter Zine: 😷 💉 💉 💉 💉 (@DarkMatterzine) reported

    @veromeanstruth @TammyWolffs @MarekRivers really the later. Privatisation is only considered worthwhile for buyers if they stand to make $$$$$. Look at Telstra, QANTAS, electricity etc. Historically also results in major problems with infrastructure due to negligence IMO

  • lisasshoes 𝓛𝓲𝓼𝓪 𝓢𝓹𝓸𝓻𝓷 (@lisasshoes) reported

    My @foxtel service bundled with @Telstra won’t work. I’ve called @telstra 4 times today & I still have NO service. Technical support is now unavailable- I guess the techies have knocked off for the day. I’m a long term paying customer, no service provided. - this is pathetic.

  • TinasheFay Tilla (@TinasheFay) reported

    Someone need to shake up the @optus and @Telstra. Poor management, inability to provide quality services. At the price Australians pay for the services. @elonmusk you can make a fortune in Australia by bringing in your own telco to compete with these two networks.

  • FinanceSavvy1 Squires70 (@FinanceSavvy1) reported

    @Telstra Jessica. It’s not just my phone. It’s others in the area who use Telstra. There’s no service.

  • rtrisheleanor Trish Roberts (@rtrisheleanor) reported

    @Telstra I called 132200. The person was rude, ended the call.

  • yidashengli 森森 (@yidashengli) reported

    is it just me or is the Telstra network noticeably worse than Optus around the city

  • vaughan_k Ken. (@vaughan_k) reported

    @Telstra #poor performance and #CustomerExperience when I couldn't even get assistance from staff to turn off voicemail as I was told to go to the website and app, ah the reason I contacted staff was because the website and app was useless. 😠😠😠👎👎👎

  • Hazzbam7 Hazza (@Hazzbam7) reported

    @stairmandan1 @Altacco91337887 @OzraeliAvi I don’t think Telstra can legally give out that information as it’s against customer privacy

  • ADG_is_me Alex G (AU version) (@ADG_is_me) reported

    telstra business account offers no bills by email! But billing person emails you the PDF WTF!!?? mybloodboils Saddest part, SIM is for the billing service vendor, and testing