Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 03/20/2026 20:55

March 20: Problems at Telstra

Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ArthurDungasCuz Arthur Dungas Cuz (@ArthurDungasCuz) reported

    @Telstra your have just lost another two lines due to increase in biz internet by $10 /mth and that is on the crap speed. @TurnbullMalcolm you selfishly stuffed the #NBN

  • bruh_palharesdc micheal 😎🚤 (@bruh_palharesdc) reported

    @BRB_1993 @Telstra I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve cmy stranded account.

  • MelPalling Mel Palling (@MelPalling) reported

    @Telstra I got the same email saying there was an issue with my 'Pay with Telstra'. I notified you guys,.was told nothing was wrong. I got an email from you guys like a month later saying it was real and had been fixed.

  • Mitcho1992 Dimitri Bourandanis (@Mitcho1992) reported

    @Telstra Hello I have had no internet for 6 hours but your site says no outage in my area? East Brighton Victoria 3187 Plse assist

  • Jamie102Jamie Jamie Gough (@Jamie102Jamie) reported

    @Telstra Over 2 hours of my time with 2 Telstra members for no resolution is unacceptable. I was patient for over 2 hours. Put more staff on. I pay a shitload per month for a product that barely works.

  • sarahjansencom Sarah Jansen (@sarahjansencom) reported

    I guess 3.5 hours of being handballed around @Telstra's customer service and social media teams while they feed me subtly evolving falsehoods to avoid responsibility is enough for a Sunday night.

  • Sandra_D4EVA Sandra D, Loud, Opinionated, Happy (@Sandra_D4EVA) reported

    @Telstra Oh, and that link you sent? How can I do that when the service constantly drops out completely? All bars on theobile disappear & I get a "no service" message. If I had any other way except intermittent coverage to report the problem, I would have phoned... Please help 🙏

  • yvonnebcain Vonny (@yvonnebcain) reported

    @jriewolod @Telstra Telstra have really bad customer relations, I and my husband have been badly ripped off (by a new team member) inadvertently cancelled our phones 🤪 no fault of my own, and they don’t want to know about it, ombudsman had to be involved, he or his officers had it all fixed 👍🏼

  • 456willo 123 Willo (@456willo) reported

    @Telstra My internet is not working give me a phone number to sort it out please?????

  • IntensePretzel Intense Pretzel (@IntensePretzel) reported

    @Telstra Sorry not enough room. I love the service out here in the South Burnet from you guys and the fact that it has been the same person I've be talking to about this has made it so much better