Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 02/19/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • beeso beeso (@beeso) reported

    I love how @telstra deliberately limit their service, to the point where I am paying for two plans so I can work from home and still can’t get the right amount of data. And because the copper is so bad, they are the only option I have

  • CorrectWeight1 Aaron (@CorrectWeight1) reported

    @Telstra Thanks. Problem was I only needed to uninstall App first. Then it worked 🙄

  • CourtneyLee_33 Courtney Lee Thirty Three (2 days) (@CourtneyLee_33) reported

    << the numbers down before they are blocked yet these people do not get it that I don't wish to talk to them. I may have to go to Telstra about this

  • connor_daren 💧Daren Connor 🇦🇺 (@connor_daren) reported

    @Telstra I've spent over a week texting & talking to your Siebel representative who told me that Siebel now control all Telstra accounts & all payment options are being removed. That is from your customer service. I've been a customer for over 40 years & I'm disgusted in the attitude.

  • jobrienau John (@jobrienau) reported

    @amygillettfdn @Telstra @RideArenberg This is just a marketing gimmick and does little to educate drivers or Lobby Gov. to build infrastructure like bike trails and safer bike lanes. And no I don't want a 5G rf signal device on my or my childs helmet at brain level.

  • Reidy__ Andrew Reid (@Reidy__) reported

    @Telstra I’ve been trying to get a very basic problem resolved for 2 weeks. I’ve tried all the options you have and still can’t get it done. How do I talk to a normal person that can help me?

  • PeterKlages Peter Klages (@PeterKlages) reported

    @bruce_haigh Qantas is a customer-service-free zone. A disgraceful organization that, along with Telstra, CSL, power utilities and the Commonwealth Bank, prove beyond doubt that privatization and supply-side economics are crocks of steaming excrement.

  • garvinyip Garvin (@garvinyip) reported

    @Telstra The fact that a load of people from NSW reporting outages all at the same time is still being met with "no issues that we're aware of" is pretty concerning. The internet around Bathurst has been dropping and throttling for around two weeks now, despite resetting routers.

  • Audrey_Molloy Audrey Molloy (@Audrey_Molloy) reported

    Omg, just had one of the worst customer service experiences of my life on the phone with Telstra. First I searched high and low on their website for a contact phone number (they’re a phone company, right?) and there is none, unless you want multilingual translating services...

  • connor_daren 💧Daren Connor 🇦🇺 (@connor_daren) reported

    Whatever you do, don't get a new service with @Telstra All new accounts are direct debit only & you pay a company called Siebel not Telstra. When you talk to @Telstra now, you speak to a Siebel representative & they are extremely rude, arrogant & extremely unhelpful. #auspol