1. Home
  2. Companies
  3. Telstra
  4. Burrum Heads
Telstra

Telstra outages and service status in Burrum Heads, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Burrum Heads, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • GregMcgarvie
    Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • IanRobert_60
    IanRob (@IanRobert_60) reported from Woodgate, Queensland

    @Telstra problem fixed

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilippaASmith
    Philippa Smith (@PhilippaASmith) reported

    @Lindajwil @Telstra Sorry to hear you are experiencing issues Linda. Organisations have so little consideration for customers and it is unacceptable when, like you, they are having to deal with so much.

  • Ignatius_Tse
    Ignatius Tse (@Ignatius_Tse) reported

    @Telstra is there a reason why mobile data is so bad in Ashfield? It’s bad inside the mall but today it was unusable outside on the street as well even though the phone indicated 2 bar of reception.

  • escalatorover
    davie ewan macdonald (@escalatorover) reported

    .@Telstra In 2025 I had an issues with Telstar email outgoing server to my desktop. Eventually after 8 weeks Telstra finally accepted they were a cause of the dysfunction of my application. Today after 7 weeks I have had cause to write the following to Telstra. Dear Help Desk (Vicki Brady) Last Thursday and I don't know if it was in response to my previous write message (ONE OF SEVERAL) I was via text/sms promised a support call. New Case/reference Number 129518320 I have heard nothing! This issue with your server connectivity to my desk top application,encryption to your server incoming to my app means this matter has been ongoing now for 7 weeks. In April/May 2025 it took Telstra 8 weeks to accept responsibility. In the meantime I have been struggling with Webmail and today I can report in detail recorded over the past 3 days 11 (Eleven) separate bugs in webmail that are repeated multiple times amounting to 21 (Twenty One) cases of dysfunctional instances this morning.  These  issues reported at least as far back as 2023 but were again at various  times over the past 7 (Seven) weeks. Only with a desktop application can these issues be minimized. The last consultant prior to my message of last week was highly disingenuous with me saying he would keep the case open until I as I offered to do again consult MS about the issues . The outcome was he simply closed the case  as reported to you Tuesday last. DM's not accepted. Here is fine. Nothing to hide

  • WestCoast4Life0
    Michael Pearce (Westie) (@WestCoast4Life0) reported

    @AFL @Telstra WTF is this bullshit 😒

  • Dutchyisgood
    Who is Dutchy (@Dutchyisgood) reported

    @Telstra hey can we get decent coverage on the Mornington peninsula its **** and you charge a premium were worse than a third world country

  • GeddesLiza
    Liza Geddes (@GeddesLiza) reported

    @robb_j_m I can only get adsl or starlink Has a convo with Telstra the other day, it’s like, only fibre to the node will work in my tiny remnant forest Or you keep my adsl functioning, because I’m not doing any Elon ****

  • WhitbyMeg56611
    Meg Whitby (@WhitbyMeg56611) reported

    @lowlandsapien Off subject a little, there is one that runs down the Big Jack. It's not connected to Telstra but very handy in a bad flood to get the road mented quick.

  • Inferno357
    Pepehands (@Inferno357) reported

    @Mark49438347 @PubRockVersion Telstra is required to operate payphones as part of the Universal Service Obligations, except they're now free because they can't be bothered fixing them everytime some some bogan smashes open the coin box.

  • jrbrown48_brown
    Raymond Brown (@jrbrown48_brown) reported

    @TimjboAU This idiot sold our gold reserves & Telstra. We had to buy it back with shares. Didn't have the courage to lead the Libs.

  • TrevorHockins
    Trevor Hockins (@TrevorHockins) reported

    @FunkleberryTwit No, Howard's "non-core promises" were philosophically driven, not a response to a worsening situation. They included vows to "never ever" introduce a GST, not cut Medicare services, not to privatise Telstra, and that workers' take-home pay would not be affected, then WorkChoices