Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 02/13/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmoffee Moffee (@itsmoffee) reported from Coffs Harbour, State of New South Wales

    @Telstra Hi Tom, I tried all of this with the person on the @Telstra message service. After 3 hours the outcome, no outcome. It was left u resolved.

  • brendanrfoster Brendan Foster (@brendanrfoster) reported

    @telstra your updated app for watching movies doesn’t let you go full screen and get rid of the timing bar and play buttons on iPad. That’s realllllll stupid.

  • michael48439600 michael hitchcock (@michael48439600) reported from Sydney, State of New South Wales

    Telstra are still desperately trying to shut this down with virus attacks

  • WeTheVoters2013 Observer 🕵️🇦🇺🌏-living in a covid-normal 😁👏 (@WeTheVoters2013) reported

    I have a Telstra prepaid mobile -which is renewed monthly by debiting a credit card. I want to cancel this payment method but it appears there is no way I can delete my credit card. Anyone else had this problem? 😟😞

  • fuckgravy Gravy (@fuckgravy) reported

    @lwrncwds @Telstra I've been trying all day to talk to someone who knows what they're talking about. @Telstra has no f*** clue and tries to sell me premium support instead of proving actual support

  • ogettings Oliver Gettings (@ogettings) reported

    @Telstra I’m having a really bad experience trying to get my nbn order resolved with you via your online chat. This is the first time I have been disappointed in your service. I’m been without the included 4G modem back up since I placed the order last Friday.

  • JohnnyGong9 Johnny Gong (@JohnnyGong9) reported

    @Telstra dropout happened again. Can you help?

  • WeTheVoters2013 Observer 🕵️🇦🇺🌏-living in a covid-normal 😁👏 (@WeTheVoters2013) reported

    @recneps51 I have tried that but can't find anthing there to help. Anyway I have some suggestions on how to change payment method. I am going to dump Telstra also.

  • lwrncwds Lawrence (@lwrncwds) reported

    @Telstra You’re confident they’ll get back to me? I’ve got no wifi. It’s been two and a half hours trying to deal with your message service and so far two staff members have just disappeared and I’ve had to repeat myself. There are issues. Clearly.

  • TheLawAU Benjamin (@TheLawAU) reported

    @itsKPmate Jealous as ****. Still waiting for Telstra/NBN Co to pull there heads out and stop playing the blame game. I'd escalate it but the account isn't in my name.