Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Burrum Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (5%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burrum Heads, State of Queensland
Latest outage, problems and issue reports in Burrum Heads and nearby locations:
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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IanRob
(@IanRobert_60) reported
from
Woodgate, State of Queensland
@Telstra problem fixed
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rex O'Malley
(@malley_rex) reported
I've had the worst customer experience with @telstra. I've been trying to order a wifi booster since early December. Lots of promises and still no delivery. Such poor service from an Australian company. So #frustrated and #disappointed.
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LS
(@LorisSain) reported
@Telstra No service till 2nd of Feb? That’s crazy !!!
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Alun Probert
(@govcomgroup) reported
@Telstra As my previous tweet suggested have already been down that route. In fact an hour indirect messaging to one of your colleagues as they couldn’t connect me to a human being who could diagnose my problem in anything less than five days it wasn’t a solution.
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reegan
(@macbookgore) reported
probably gonna switch service providers soon and never pay my telstra bill
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Adam Ind
(@adamlukeind) reported
@Telstra Same outage affecting our ConnectIP and Telstra Internet Direct services and Port Augusta Airport - if you please let me know as and when you have further updates
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David
(@dwilliamson931) reported
Telstra never changes does it. Told my deceased friends phone account would be wiped by the Telstra store. And guess what they still sent me the bill. Usual lies and bullshit
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Alun Probert
(@govcomgroup) reported
Was starting to think big businesses were really grasping customer service. Then I had to resolve a problem with @Telstra. 40 minutes wait to get through to somebody who then referred me to somebody else. Don’t have a name, don’t know where they are, can’t call them. #monopoly
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UATheGuy
(@UpinderAggarwal) reported
Well done @Telstra . For a case that is pending for a week+, first store in Glen Waverley told me that they can't do anything about it and I must email the documents. Now, the backend team is saying that they can't do anything and I must go back to the store. Awesome service!!
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Gordon Farrer
(@post_fact) reported
Got a @telstra wifi booster to try to fix home wifi issues. We now have worse coverage. Sheesh.
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John Roy
(@Johnwr69) reported
@Minus777 @Telstra Yes I know what you mean I tried the app & just persisted with the “bot” until “it” eventually put me in touch with a human who provided me with a number that could help me. Didn’t take that long thankfully.