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Telstra Outage Report in Burrum Heads, Fraser Coast, Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Burrum Heads, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 36% Phone (36%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Burrum Heads, Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis
    Sis (@Aunty_Sis) reported from Hervey Bay, Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo
    Nichola L Stephenson (@nickystevo) reported from Hervey Bay, Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • NaomiB_L
    Naomi Barrett-Lennard (@NaomiB_L) reported

    @telstra ‘customer service’ is a joke

  • hellomim20
    Mimi (@hellomim20) reported

    @TracyBsays @amaysimAU @Optus I’m not in Sydney but honestly I’ve had such shocking reception on Optus in Qld, not receiving calls, constantly dropping out of service etc. I just switched to Telstra and no issues now!

  • gregoryrlamb
    Greg Lamb (@gregoryrlamb) reported

    @Telstra Thanks Justine, as I tweeted it's a rural issue between towers and the phone and tower don't reconnect. I know about restarting to rectify but that doesn't explain why it happens 🙄

  • LJD_90
    Lloyd (@LJD_90) reported

    @lozza929406 Very odd. I’ve had zero issues with my chromecast either and never saw them causes issues when I was at Telstra. Intermittent connection generally comes from the modem in my experience. Did you say you got the CC replaced?

  • MattyJa86655780
    Matty Jay (@MattyJa86655780) reported

    @lauralovesPWD I have Telstra my reception is terrible some times in the country town here

  • PloplayerL
    Isko (@PloplayerL) reported

    @Sswrls @Telstra my internets down

  • DarMurp
    Darcy Murphy (@DarMurp) reported

    @ryanbedwards ALDIMobile is on the Telstra network and is cheap. Others in this category is Belong and Boost Mobile.

  • JodieC7
    Jodie C (@JodieC7) reported

    @tsween25 @DoctorKarl 4g is all good out in the sticks, dependent on provider. Harder in the City due to amount of users on the network at the same time and data access overloads...according to Telstra's terms & conditions apparently. Either way, NBN is a government failure.

  • fmarked
    Francis Markham (@fmarked) reported

    @thmcmahon @ryanbedwards Aldimobile prepaid (and purchasing a handset outright) is the ideal balance of reception and cost (they resell the Telstra network).

  • bridgetboson
    bridget boson (@bridgetboson) reported

    @Telstra Yes and he's the problem. I have already requested to be assigned another manager as I'm not prepared to keep being lied to by this condescending, lazy snake oil salesman. I believe in hell & it's named #Telstra