Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/02/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • normb30 Norm S 💉💉💉! 🤗 (@normb30) reported

    @alfaspider @Magpie1954nBird @strebormt Can recommend #ALDImobile and they have data that rolls over forever as long as your account is current. They use part/some/most of the Telstra network, so coverage is usually good.

  • jckmac7 kayd (@jckmac7) reported

    @Magpie1954nBird I've been with Optus yrs but lose service just outside area I live. Am switching to a provider that uses Telstra, but not direct with Telstra. I want customer service!! Looking at Belong, but will now take look at Aldi.

  • NickStanleyCEO nick s (@NickStanleyCEO) reported

    @Telstra After working with your support team who failed 8 times to connect nbn to my house in Lorne I think I’ll pass up wasting my time. At a high level, your business knows there is a black spot. Just fix it.

  • Krisalis87 Kristy Loquitur (Perth, AU) (@Krisalis87) reported

    @Magpie1954nBird Maybe add what the issue is? If it's their customer service, there are other providers who use telstra towers. If it's the reception that's the issue, check the optus coverage map online, then get a cheap pre-paid sim card to test at home before you actually move your number.

  • Guerilla_baby Maz and Kate (@Guerilla_baby) reported

    @Magpie1954nBird Pennytel worth a look, they use the Telstra network!

  • Chrisjstony Chris (@Chrisjstony) reported

    @lukeofpreston Has been for years. I live in Adelaide CBD. I have to stand under the door between the kitchen and living room to make a call. With the amount of high rise apartments being built the bandwidth is overwhelmed. Telstra don't give a ****. They are ovs making $ with big corps

  • Leel06Lee Lynda Lee (@Leel06Lee) reported

    @LennaLeprena @YouTube can`t seem to get to sites telstra`s been & gone mobile I can`t work out - too tiny I`ll go back to my book stability.

  • MmeEmmeline Emmeline Spankhurts 🍸 (@MmeEmmeline) reported

    Apparently the mobile phone cell is ducked as well so that brings @Telstra into bollocks of the crappy connectivity **** sludge of the moment. No doubt none of the providers will give frog's fat **** to do anything at any vaguely convenient moment.

  • NickComino Nick Comino (@NickComino) reported

    @Magpie1954nBird ALDI have data rollover as well as good rates and most of the Telstra network.

  • OnTheBe34508868 OnTheBeach (@OnTheBe34508868) reported

    @Magpie1954nBird I use Aldi and Boost. Boost apparently uses the "full" Telstra service while Aldi is on the B-team. Haven't really noticed in city and country areas.