Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (46%)

2. 

   Phone (33%)

3. 

   Wi-fi (8%)

4. 

   E-mail (7%)

5. 

   Total Blackout (4%)

6. 

   TV (2%)

Community Discussion

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Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

• Sis (@Aunty_Sis) reported 10 minutes ago from Hervey Bay, State of Queensland

  @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

• Sis (@Aunty_Sis) reported 59 minutes ago from Hervey Bay, State of Queensland

  @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• John Marcello (@jmarcello3) reported 9 minutes ago

  @GrogsGamut @Telstra Telstra and companies of similar ilk just don't get it. There's a false ecomony in low cost overseas call centres. Just one contact with local customer service - after days of no resolution - resolved my complaint. This has happened time and time again.

• 668 the neighbour of the beast; stephen mcgrath (@Stephen78250313) reported 10 minutes ago

  @GrogsGamut @Telstra I feel your pain 4 weeks trying to get nbn on then another 4 not paying for services I didn’t use... I am a mild mannered person but found myself texting messages such as .. why do you even have a customer service section.. are you actively trying to wreck this and I hate you..

• Joost call me Andy (@Musing_Dayzed) reported 10 minutes ago

  @markrprior @GrogsGamut @Telstra Yeah but difference is you can actually talk to them to resolve an issue. Twitter telstra is just a PR sham.

• Man-sized beardface. (@MorkaiAU) reported 11 minutes ago

  @galumay @GrogsGamut @Telstra HP now uses Whatsapp as their main means of customer interaction, which as much as I loathed contacting their support previously, somehow this has made it worse.

• bobmick53 (@bobmick53) reported 13 minutes ago

  @Telstra yes please 24x7 live chat get more staff the app is crap spent 3 month trying to get my issus fixed still no luck using that crap app bring back 24x7 live chat much more helpful

• Alan Tracey (@alftracey) reported 15 minutes ago

  @Telstra @GrogsGamut What do I have to do to get any assistance? I been on the message thing for 73 hrs and still no help with a simple problem.

• Lyn Grentell (@LynGrentell) reported 19 minutes ago

  @Telstra I now have service but nothing for 48 hours. Would have been nice to have been informed of the expected loss

• Mark Prior (@markrprior) reported 27 minutes ago

  @GrogsGamut @Musing_Dayzed @Telstra But Aussie resell Telstra as a mobile service.

• John Lutge (@JohnLutge) reported 28 minutes ago

  @GrogsGamut @Telstra Then Telstra offered me $200 as compensation. When I said that was inadequate compensation for the twenty hours of work I spent trying to get my internet back, or for the risk to the life of my patients, they told me that they would give me nothing, and close the complaint.

• d3n0tz (@d3n0tz) reported 28 minutes ago

  1 week after @Telstra technician install velocity NTD box and proving that telstra has been wrong since Dec telling me I cant get them, I'm still waiting for them to create an order because "there's some errors" 🤦🤦🤦 #telstraFAIL