Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 01/12/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • UsmanAl67280047 Usman Ali (@UsmanAl67280047) reported

    @Aussie_BB Absolutely pathetic service! my internet is down since this morning and this was never an issue with NBN and Telstra. Perhaps time to switch back!

  • pandafalcon Alexander Law (@pandafalcon) reported

    @Telstra Gaming device power and screen connections secure? Check Cooler On? Check Curtains/Blinds down? Check Controller and keyboard clean and wiped? Check Water bottle filled and handy? Check Fruit bowl ready? Check 60 minute egg timer set for break? Definitely check! Let's ROLL OUT!

  • adrogdesigns A ROGAN THING (@adrogdesigns) reported

    @Telstra is it possible that someone can answer your phone? Can’t get through with your stupid answering service. I need Bereavement support and it keeps sending me to technical faults. FFS

  • 0watchthisspace db (@0watchthisspace) reported

    @Telstra_news still a **** SERVICE, hang about that's not new that's business as ******* usual. App not working, call and they send you to the ****** app and then hang up on you. @ScottMorrisonMP #auspol #telstra This is the best in Australia, god ******* help us right Scotty

  • thcnunz Nino Iaccarino (@thcnunz) reported

    @Telstra Thank you. That incident number is perhaps a bit misleading as there were multiple opened having spoken with Telstra on the phone in regards to it.

  • jasont7 jason taper (@jasont7) reported

    @Telstra six week no internet , customer service don’t help and I can get a response from anyone ? What is happening Telstra

  • felicity4cotham Felicity Sinfield (@felicity4cotham) reported

    @Telstra Train your people & improve your customer SERVICE - I’m buying some carrier pigeons instead

  • OldIsAprivilege OkeyDokey_WearAMask (@OldIsAprivilege) reported

    I hate @ALDIMobileAU ridiculously convoluted recharge process if you elect not to store creditcard details with them. It is, by far, the worst system compared to Telstra, Vodafone & Optus. It's so bad that I've decided it is not worth it any longer. They never respond to tweets.

  • therealcyclone Cyclone (@therealcyclone) reported

    @Telstra I didn't use the app as it was a complicated issue + downloading an app especially is annoying. They think it was to do w/ an internal migration to new billing structures, coinciding w/ unnotified NBN roll-out. Just wish we didn't have to come on here + vent to resolve stuff 😭

  • jasont7 jason taper (@jasont7) reported

    @Telstra OMG how can you operate a company this way😑 on hold for over an hour four times. Explained problem to more than five people , still no internet seven weeks later PLEASE HELP