Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Burrum Heads, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Telstra
Telstra is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (38%)
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Wi-fi (10%)
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E-mail (3%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Burrum Heads, State of Queensland
Latest outage, problems and issue reports in Burrum Heads and nearby locations:
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻
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IanRob
(@IanRobert_60) reported
from
Woodgate, State of Queensland
@Telstra problem fixed
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Sis
(@Aunty_Sis) reported
from
Hervey Bay, State of Queensland
@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good
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Nichola L Stephenson
(@nickystevo) reported
from
Hervey Bay, State of Queensland
Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻
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Greg McGarvie
(@GregMcgarvie) reported
from
Hervey Bay, State of Queensland
@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline M 🐨 🐾💉💉💉
(@jacket1962) reported
@Telstra really need to get on a fix this outage issue at Pumping Station Rd Forth. I'm fortunate & have a smart modem. So I can limp along locked into the mobile network. My neighbours are not as fortunate. They've had no/intermittent service for over a week. Happy to take our $
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नटखट बालक
(@Lds6Dd45MeXvUCo) reported
@AppleSupport Dear Apple support, you are not even trying to understand that issue that an apple empire has created. It a simple case of creating two phone numbers while number porting from Telstra to Vodafone. Is there someone in Australia that I can call ?
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TheStockDJ
(@TheStockDJ1) reported
@Telstra @PabloCEXcobar Is it Telstra policy to cut off mobile services if someone is one day late for a payment? As a Telstra customer, I'd like to know (even though I have direct debit set up).
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sickntired
(@sicknti53517920) reported
@thespecialbka What a disgrace Telstra has become. Sacks workers to make it more efficient haha and has the network other rent off. Worst reception around and is now just a commercial business for selling stupid extras without the service.
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Techmaster7032
(@techmaster7032) reported
@DestinyTheGame You really should have something that spams @Telstra the network error messages I get cause my issues are something I can’t fix. I’m not the ******* service provider who promised better service with the NBN yet it just feels like the same old ****.
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Peter South
(@PeterSouth68) reported
Internet outage because our fibre NBN cable was bent 90o IN THE COMS PIT (by technician?). Technician told me this and guaranteed someone out to fix within 24hrs, same response from Telstra app. Now 36hrs - still nothing and now they claim it is a weather outage - ETA Monday- BS
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Pablo (thegcodealgo.com)
(@PabloCEXcobar) reported
2/3 ..but because I was 24 hours late, #Telstra barred our service. In #Brisbane. During the floods even though I paid. Fully. So I called them.. waited.. and spoke to ‘Precious’ from Manila and 2hrs later: nothing.
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Jojo
(@addicted_2_milk) reported
@Telstra are the worse service ever. Makes me sick the amount of money they make from mediocrity.
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Catherine Radley
(@CeleryJaguar) reported
Great, Telstra have shaped us again because of their inability to fix our line. We pay $95 a month for a phone line that doesn't work and lousy speed and connection which hasn't worked since last July. WHILE we live in a place where we can't get mobile reception INSIDE.
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Gavin Dinsdale
(@Bear68) reported
Called by Telstra on a Mobile and told my internet service will be disconnected. I thanked the gentlemen for the call and apologised for not paying my non existent bill for a service i do not have and he can feel free to disconnect. I was then met with silence before he hung up.