Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 12/30/2025 03:30

December 30: Problems at Telstra

Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • j_ennychu Jenny Chu 🍿 (@j_ennychu) reported

    Switched from Optus to @BelongAU - So seamless and quick to set up (they send you your SIM card for free, before even activating your plan) - $25 / month for 20GB including unlimited data banking - Uses Telstra network Big fan.

  • prleeds Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, State of New South Wales

    Good service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.

  • neumann55_ohm Oliver Neumann (@neumann55_ohm) reported

    Hello ORIGIN ENERGY WTF is wrong with your System? On hold for 1+ hours for the last 5 days We r NOT the only once according to FB . Worth than Qantas & Telstra will move to new providers.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported

    Hey @Telstra, just letting you know that 5G speeds in Nowra right now are down below 5Mbps. It’s been rubbish for weeks. I’ve told your Level 2 experts and they concur. How about doing something?

  • TheATrader The Aussie Trader (@TheATrader) reported

    @Telstra Thanks but I'll try my store. I do appreciate your prompt reply and offer to help. Refreshing after a very poor experience so far. At least your twitter team on the ball.

  • GBTSocScientist GailT (@GBTSocScientist) reported

    @DamarioBonita Ah! So I'm not the only one! I but rang them! They didn't know there is a problem. I think Telstra is having a problem. I can't hot spot my ph for internet.

  • WeebDweeb69 Gordon 🦝 (@WeebDweeb69) reported

    Y’all @Telstra what’s happening with service? Literally on one bar of service

  • Monsta_AU Monsta (@Monsta_AU) reported

    @PrincessMattie1 @Optus Sounds like breach of contract to me. If there has been no contact at all on the issue then simply change providers - ideally to one that is month to month only. Aussie Broadband does well for me. Optus & Telstra are only for mobile phones, and ideally only as Network Providers.

  • eileen_1956 Eileen 🇦🇺🎾🇦🇺 (@eileen_1956) reported

    @Telstra Is there an outage in 3149 area? Home telstra network.

  • TheATrader The Aussie Trader (@TheATrader) reported

    @Telstra No and your callback service keeps hanging up on me. I'm going to visit a store. Thanks