Telstra

Telstra Outage Report in Burrum Heads, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Burrum Heads, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Burrum Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Burrum Heads, Fraser Coast, State of Queensland 02/12/2026 22:15

February 12: Problems at Telstra

Telstra is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Burrum Heads, State of Queensland

Latest outage, problems and issue reports in Burrum Heads and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • IanRobert_60 IanRob (@IanRobert_60) reported from Woodgate, State of Queensland

    @Telstra problem fixed

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GumLeafWhistler Gumleaf - 'Nutty Activist' : Mark Latham 27/7/21 (@GumLeafWhistler) reported

    @margaretthrosby @Telstra I stopped using Telstra about 15 years ago for similar reasons. Told to wait until I moved before I could apply so I wasn't cut off, then waited 28 days to get connected. Never used them since. Better service and saved a fortune.

  • darkmyregaming Darkmyre (@darkmyregaming) reported

    @CatPurry9 Fwiw private whois details are pretty standard these days. Registering a domain without whois privacy just guarantees a ton of spam (including those damn "we're from telstra your pc has the virus" spam calls)

  • redthanbetter Pip Crooks (@redthanbetter) reported

    @margaretthrosby @Telstra Margi - @ the nbn Minister on here - they get back to you and fix your problem that they said would take months within hours.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra All of those questions and conditions in the form and instructions would be resolved if you had an address to forward them to. Nate as you’re making your customers work harder than necessary to report the issue.

  • camybobany 😷Camybobany.😷 😢It didn’t have to be this way 😢 (@camybobany) reported

    @Aussie_BB do you do any prepaid mobile? Just checking while waiting for hours to resolve telstra issue 😡

  • dizzylimit David Sanderson (@dizzylimit) reported

    @Telstra Not a customer, I'm referring to the recent ACCC court case against Telstra caused by Telstra promising speeds it didn't deliver.

  • Ro0STA RoOSTA-Coach (@Ro0STA) reported

    @Damion23 @Telstra @Apple Never open an email or click a link from an unverified or untrusted source. Even if it looked legit (like from PayPal, auspost, uber eats etc) you should go direct to their websites and login, never use links. Scams catch people who are frivolous and lazy, don't be one of those!

  • lilyeeter12345 Lilyeeter123 (@lilyeeter12345) reported

    @TeamGallium @Telstra my internet not working pls help

  • camybobany 😷Camybobany.😷 😢It didn’t have to be this way 😢 (@camybobany) reported

    @Telstra is it your plan that you put people on hold while waiting to speak with a supervisor. This is also going into my complaint to the ITO

  • Damion23 Damion Maher (@Damion23) reported

    @tr_egan @Telstra @Apple Load of crap. I don’t even hear the phone ring either.