Telstra

Telstra Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 02/24/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ancho_7 Antoni Brdarovski (@ancho_7) reported

    @Telstra is there a reason why I can't make out bound calls? I can text I can receive calls And yes my bill has been paid? Please help

  • JuliaIrwinator Julia the Irwinator (@JuliaIrwinator) reported

    @andy_penn Are you aware you can no longer phone anyone @Telstra to resolve an issue? Automated system hangs up. No way to keep customers.

  • JuliaIrwinator Julia the Irwinator (@JuliaIrwinator) reported

    @andy_penn @salesforce Also successfully blocking @Telstra customers trying to have simple issues resolved by phone.

  • michaelscruse Michael Scruse (@michaelscruse) reported

    Does anyone else find it ironic that you can no longer actually speak with someone at @Telstra ? You call then they send you a text message with a chat link and hangup. **** service like this is why we left you!

  • KosmicCowgirl Jess (KC) (@KosmicCowgirl) reported

    Oh hey @Telstra classic lack of communication when you have stuffed up my mobile is not working and your Live chat team have been radio silent to my pings for 40 mins and counting. I can't call so how else am I supposed to resolve this issue????

  • TraceyBarry1376 Tracey Barry (@TraceyBarry1376) reported

    @Telstra Thanks Stacey. It won't allow me to create anything as it doesn't recognize my email, weird cause my bills come to email. Do you think the issue could possibly be the phone, it's a #Samsung s7

  • lovesyndrome123 Luki (@lovesyndrome123) reported

    @Telstra I honestly can't begin to explain my disappointment, I have been to your store in Broome wa, friday/Saturday & Tuesday..still can't get help..and they say they're waiting for approval...seriously for 3 working days??!. And you still claim to be #1 provider?! #telstra

  • JuliaIrwinator Julia the Irwinator (@JuliaIrwinator) reported

    @Telstra Just sent me round in the same circles again. No resolution. Such a simple issue should take one phone all to solve!

  • Strathisla726 Nelson Young (@Strathisla726) reported

    @NASAPersevere Cant imagine the technology. One day they might be able to transmit a mobile telephone signal 17 km. @telstra

  • RyanWil62993886 Ryan Williams (@RyanWil62993886) reported

    @Telstra No, give me a number in Australia to call and I will fix this