Telstra Outage Report in Hervey Bay, Fraser Coast, State of Queensland

@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

@NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

@shazz_29 no fn way ! i tell you this . telstra are the worst people to deal with unless you are a good business costumer . the rest of you can wait days and weeks ... **** that **** .

@Telstra LOL, all good... happens. I finally managed to get a person in chat to help, and eventually I worked out that you've changed the a/c login URL. Reset didn't work, but we worked it out eventually. However, there is no account info, usage, billing, etc data.

@saintslugger @Telstra last increase doubled the data but hey i don't use phone data don't need it got unlimited wifi not paying 120 extra a year for same service , on dsp thats a lot of money for nothing

@CourtneyLee_33 @Telstra call centers are shut , rang them back again , here we just sent you a sms download the app and please use self service, what a joke

@ShelldoHanson @Telstra Wtf? Stuff the app, go on the website

@Telstra Support said would be fixed in 72 hours - but that was like 148+ hours ago. Is the an update as to when the website accounts will be working please? Only thing that displays is my profile info. This msge on all options: "We’re currently unable to show your upcoming payments."

@aa_campbell @Telstra @andy_penn No, this is still ADSL coz we're having trouble getting someone to commit to whether or not we can get NBN.

@CaroDiRusso @Qantas Tried Telstra recently? Bet they’d give Qantas a run for their money in the ****-company-of-the-decade stakes @Telstra

Hi @Telstra - why is it utterly impossible to find out or change details on your login account? @FABandicoot has spent hours at one of your shops, and then refereed to online FAQ and then put on phone hold. It shouldn't take 5 hours to make progress on a simple query

@CherylCritchley terrible news - I hope Telstra still offers replays - me, less than zero interest in ANY Fox game coverage.