Telstra

Telstra Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 09/16/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JRap67 julian r.🌻 (@JRap67) reported

    I'd like to know who at @Telstra or @VicGovAu has sold my number to overseas operators... I'm sick and tired of texts, calls and god knows what from overseas codes that have no business contacting me to scam me. Please help me.

  • petewnr Peter Worthy (@petewnr) reported

    @skyedoherty @Telstra That’s exactly the issue. We have had many chats with people online but still kept getting text messages where clearly they had not checked the history.

  • GWSGIANTS GWS GIANTS (@GWSGIANTS) reported

    Cogs delivering service like Telstra's 5G! Himmelberg has two! #SydneyDerbyXXIII #BigBigSound #AFLGIANTSSwans

  • MinhKular Socialist Sewer Rat 🐀🐁 (@MinhKular) reported

    @bagsnotfirst @TurnbullMalcolm clouds makes ours play up and Telstra is our only option and it's a poor option

  • RossFloate Ross Floate (@RossFloate) reported

    I’m always amazed by @telstra. Just walked into Apple Store and bought (for work reasons) 4 phones. In and out in 10 minutes. Walked a few shops to an empty Telstra store and was told that to get prepaid sims, I’d need to book an appointment and they couldn’t help. Brilliant!

  • rizvie Riz Jaimon (@rizvie) reported

    2+ weeks, 337 chat support messages, a combined 4.5 hours on the phone for my 80 year-old mum to be able to place outgoing calls. Is posting on social media the only way @Telstra will fix this problem?

  • rizvie Riz Jaimon (@rizvie) reported

    The answer is No and for Mum to call up @telstra again on Monday during business hours. I can't imagine the infrastructure and processes required to reliably service 20 million customers across the country. Generally until now the service has been solid.

  • hellojohnbuck hellojohnbuck 步克强 (@hellojohnbuck) reported

    @Telstra need 2 call me 2 update stalled NBN connection. Always asked for my DOB. I say no. That's info that can be hacked. Then they ask for a Billing ID, who knows theirs? They close out the call because I can't be ID'd. How about my Customer Number? Pls change this routine.

  • curiousmac74 Curiousities (@curiousmac74) reported

    @CelerySorbet It’s terrible my brother in South Golden Beach still cleaning up after the fires, lost their car so much damage to their property etc had to swim out to be rescued finally got Telstra back. We are back to using WhatsApp calls due to these idiots.

  • petewnr Peter Worthy (@petewnr) reported

    .@Telstra Different departments clearly do not communicate with each other and people do not read through the chat histories. How can your systems be so bad?