Telstra

Telstra Outage Report in Hervey Bay, Fraser Coast, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 06/01/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • GregMcgarvie Greg McGarvie (@GregMcgarvie) reported from Hervey Bay, State of Queensland

    @NBN_Australia Appreciate your response! Strange the actual service provider passes the buck. Currently forced to mobile with better speeds! If you have a direct portal to Telstra so I don’t have to go through the long wait process that would be helpful!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ExoWulfAU Ex0Wulf (@ExoWulfAU) reported

    @BeaumontCarolyn @Telstra The customer guarantee is just words on paper. Telstra make every excuse under the sun to avoid being held accountable to their own terms. Its a **** show...and its a f'n disgrace. Sadly the govt is so entrenched with them, that nothing will happen...ever....were wasting breath.

  • ExoWulfAU Ex0Wulf (@ExoWulfAU) reported

    @Telstra @y_kyri A few outages??? Are you kidding??? There have literally been NO DAYS in the last month where your IMAP or SMTP servers have been 100% uptime. Its getting to be a running joke....how long can it take a company to fix somethuming as sinple as EMAIL!!!! Get it together!

  • tpg_me TPG_Me (@tpg_me) reported

    @Telstra tried chatting to resolve an automated account holder expiry issue yesterday for just under 2 hours. Been a customer for 20+ years. Extremely poor customer service skills by Telstra staff providing no help whatsoever.

  • BrianLo07536363 Brian Lott (@BrianLo07536363) reported

    @Telstra @marcdepetro don't worry about this guy, he's over-emotional and can't control his anger. he was likely having a bad day like when his favorite fashion brands turn out to be owned by molesters

  • BigO_37 Orren Stephenson (@BigO_37) reported

    @Telstra do you have an outage with SIP services in 3350? Numerous reports of issues throughout area #telstraoutage

  • travelmonkee Carl Smith (@travelmonkee) reported

    Phone rings: "Hello this is Carl" "Hello, this is Jessica," "Hi Jessica, how can I help?" "This is a call about your internet connection with Telstra." "Oh, when did Telstra take over my internet?" <silence> "Ok, have a good day..." Hangs up.

  • ArbiAsadoorian Arbi Asadoorian (@ArbiAsadoorian) reported

    @Telstra @NBN_Australia which one of you useless ones has an outage again at the start of the day??? Why are your networks so crap???

  • LaurenThemself Lauren (@LaurenThemself) reported

    I'm currently with Optus for my mobile and would like to stick with a non-Telstra network for it, because our home internet is Telstra and my reasoning is that if the home net is down the phone net will be up and vice versa do not @ me with why this is faulty logic pls.

  • Ch3wLim Chew (@Ch3wLim) reported

    Hello @Telstra , when are you going to fix the internet in Rouse Hill (Telstra Velocity to Opticomm migration). I’ve been waiting for the connection to be running for 3-4 weeks. Every time I contacted your support, I’ve been promised it will be ready in 24 hours. But never ready

  • joebamabinladen BigWetBlokes (@joebamabinladen) reported

    @Telstra internet is currently out. Box is saying it’s fine, the outage site also says it’s fine. I can still connect to wifi but theirs no actual internet connection.