Telstra Outage in Hervey Bay, Fraser Coast, State of Queensland

@Telstra I’ve been reporting this crap for 6weeks & these responses are all we are getting. Some answers & time frames on rectification if the the stuff up would be really good

@Telstra There’s clearly a massive problem with Telstra reception in Hervey Bay in certain areas, otherwise I wouldn’t be complaining & others are experiencing the same issues?!

@debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

@macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

@owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

@Telstra There has not been a power failure in our area and certainly not for 4 days. Pull your heads out of your arse, this is **** and not acceptable. No excuse.

@Telstra Literally put my postcode into your mobile/5G outage list and you will see. 5250 Littlehampton. Nothing since I got home from work Monday 29/10. Pathetic, I just loved my mobile and home broadband to Telstra and now I’ve got nothing.

@Telstra Yes. No further update other than “it’s under investigation.” How does it take 4 days to bring someone out to fix the problem? Going into 5 days tomorrow. The TIO have been contacted and they’re dealing with it now anyways. reference number is #INC16797234

@Telstra hey telstra, why is your customer service so ****

Okay so I was going to go live - turns out our internet somehow switched itself to 4g backup instead NBN so now I can't stream the whole weekend. Have to wait for a technician to come out on Monday. So glad we pay ridiculous amounts of money for this service. @Telstra

@ParamountPlusAU why is audio thru Telstra tv poor and low??

@Telstra Telstra and internet good joke. **** drops out every few days for no reason. 250 a month. I will be changing providers shortly coz this is bullshit

Bloody Telstra lost my access to my Bigpond email. I've had this email address 25 years. I lodged a complaint with the TIO bit not hopeful. Do you know what you have to do to try and get back into websites you use. Cost me dearly in time money and frustration. Good-bye Telstra!

@Telstra I pay 250 dollars a month for your “services” which apparently include a random internet outage on a Friday. Honestly, this is happening more often now and I am on the verge of changing providers.

So apparently there’s an outage in my area and my nbn won’t work until Dec 8?! Wtf @Telstra @NBN_Australia 😩😩😩