Telstra

Telstra Outage Report in Hervey Bay, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hervey Bay, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hervey Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hervey Bay, Fraser Coast, State of Queensland 01/17/2025 05:45

January 17: Problems at Telstra

Telstra is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hervey Bay, State of Queensland

Latest outage, problems and issue reports in Hervey Bay and nearby locations:

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    @debbishdotcom @LindaAHardy @Telstra I’ve never seen anything so ridiculous Deborah, I actually looked at my phone outside pier one this morning & had 4bars. My area has been the pits, seems to be working for the moment, but 6weeks is crazy

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    This Telstra reception issue is becoming really frustrating now, going well into the 2nd week 👎🏻

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @owgreally @MSMWatchdog2013 If you have shares then Telstra or whoever will have to pay dividends if franking credits are removed. The companies can't NOT pay their share holders. The whole industry from the New York Stock Exchange down would crash and mattress sales would increase.

  • Aunty_Sis Sis (@Aunty_Sis) reported from Hervey Bay, State of Queensland

    @macsween_prue @Telstra Agreed Telstra is the worst and most hated company in Australia. Unfortunately if we travel (or used to) we are stuck with it. I truly hate that they do not employ Australians in their call centres.

  • nickystevo Nichola L Stephenson (@nickystevo) reported from Hervey Bay, State of Queensland

    Screw you Telstra 🖕🏻seriously had enough of this ****! Lack of service! 👎🏻

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GardinerRob Rob Gardiner💉💉 (@GardinerRob) reported

    @Telstra @Stephmiccy Loyalty is great however reciprocating with customer service is just as good. Pity loyal customers don’t get the same offers and support as those they’re trying to woo over from other networks.

  • neilmclean34 Neil McLean (@neilmclean34) reported

    @Telstra Hey guys, do you have any prepaid data sims for iPad that support 5G & eSIM functionality?

  • xxx420noscopesx Charna Goldberg (@xxx420noscopesx) reported

    @kbrspace Thanks to your choice to hire a new executive who is currently under investigation for corruption, i will no longer be using your services at Optus which i have been using since 2006, congratulations Telstra for your loyal new customer

  • PatianaSwtor ShantiJR (@PatianaSwtor) reported

    @Telstra Fix your network! NBN keeps dropping off.

  • themulldogg Greg Mullins (@themulldogg) reported

    @Telstra I’m not sure. Was only in Geraldton for the day for work. There may have been an outage that day but the signal is always weak at this location. Airport is 10km east of Geraldton CBD in a semi-rural area but infrastructure like this requires better mobile internet coverage.

  • Brucesm18536877 Bruce smith (@Brucesm18536877) reported

    @Telstra You get paid to say that but your network is dog shite everywhere. My phone is fine, the problem is you. Most stupid and common response from you. I put an optus sim in the same location and got 55 mbps when i got 3 mbps on yours. Give me a reason why i should pay more?

  • albert18547576 albert (@albert18547576) reported

    @andy_penn Your diversity policy isn’t fixing my businesses phone service. 6 days and I still cannot make or receive calls. Rather then focus on diversity - focus a competence @andy_penn @Telstra

  • BruceBa27060124 itsMyLife (@BruceBa27060124) reported

    @Rob_Ruadh I think it's Telstra, they are moving there call centres back to Australia, Telstra doesn't do anything for better customer service so I think there's been a database breach. We'll never know though but the timing coincides

  • _rileyhayes_ Riley Hayes (@_rileyhayes_) reported

    @Telstra can you please fix the DMZ on your Smart Gen 2 modems that have a public static IP, I would love to be able to access my resources once again from inside my network using my public address (its a strange edge case but it worked before getting a static IP)

  • HappySinger Dave The Happy Singer (@HappySinger) reported

    @Telstra Expensive, nightmarish support, really good social media crew.