Telstra Outage Report in Westfield, Armadale, State of Western Australia

I don’t like to admit it, but I was wrong. I thought @auspost had the worst customer service. Then the nation’s largest telco @telstra, said “hold my beer” - try Telstra shops like Belmont WA. It is chaos. If you need to go to a T shop, take a cut lunch and a drink. TI #awful

@Telstra Ok that sounds really weird. Have you sought professional help for this condition? Asking for a friend. TI

@Telstra @NBN_Australia 18 months of consistently poor service & I finally lodge a complaint w the TIO. Within a couple of hrs Telstra emails how suddenly important it is to ‘resolve my issue’…arrange a callback in 2hrs…guess who doesn’t call?? Absolute Dogshit…

@Telstra @NBN_Australia had enough putting complaint thru to Ombudsman…

@Telstra Still no luck and being timed out at the login stage.

Hey @telstra, why is it currently impossible to recharge a mobile phone? When do you expect to fix it?

@Telstra why are my emails still not loading from your website? 2 weeks now and still no resolution.

@Telstra more problems with emails again today??? This is the third time in a week that my emails are not loading on your site. What’s happening?

@Telstra 90 mins on hold to get through to customer service. If I owed you money you would be on to me fairly quickly!

Hey @Telstra remind me again why I pay you ridiculous monthly fees for a 5G plan when I'm constantly scrambling for an H+ signal in Perth?

Anyone else having issues with @Telstra emails?

@JonDeeOz @Telstra Unfortunately we expect nothing less, it’s where the customer comes last

I'm an #Optus customer, so if a hacker now has my #Optus email address, all I have to do is change to Telstra, or other Server and voila...one problem is solved! 🙌🙌🙌

@Telstra Because **** global warming and strip mining because l want a new shiny thing.

@Telstra I will literally never have the time to waste trying to get Telstra to fix up yet another stuff up on my account.

@Telstra I’ve been trying for over 12 months to get you to fix my address, which you can’t do. I loathe your app and stear clear of it.

Does @Telstra online messaging ever result in a successful outcome for the customer, or is it just another way for @Telstra to avoid providing meaningful assistance? Asking for a friend 🤔

@Telstra There were issues in our area earlier in the week.

@Telstra Ooo - now it’s changed - planned outage 1 March

Hey @Telstra you keep telling us how good your network is and your technology SO WHY CAN’T You STOP these parcel delivery spam messages I get between 1-6 every 🤬day at all hours OVER IT

@bajo @Aussie_BB I have a friend with ABB whose Telstra mobile refused to use WiFi calling. They spent almost a week calling Telstra support and going into a Telstra store trying to get it fixed. In desperation he called ABB who found a manual online and helped him get it working. A++.

@Telstra Are you having issues with your email server? My SMTP seems to be down for the last few hours.

The supermarkets (Coles & Ww & 711) are getting crazy on multiple fronts. Some crossover into fuel and other. Even Telstra and Origin who are basic service providers, are inundating customers with promotion deals. I'm surprised this is even tolerated by governments.

@Jaywalking_rn @freud_schaden I think telstra and commbank have been generally successful. Privatising natural monopolies for a short run sugar hit of cash is immensely stupid though

anyone else watch kayo on a telstra TV and sound just randomly goes up and down

@MarkDando4 @k_eagar @c_s_wallace Sorry but Telstra sat on their copper network for decades and did nothing with it. Australia would still be on ADSL if it wasn't for NBN, and only have 5G because mobile sector actually has some competition.

Telstra: Ref- 46502843 Jefferson online agent was amazing and solved my problem promptly

@Telstra Not unless you can find what the solution to the above issue was

@Telstra @WassimMuna Having this exact problem right now..

@IngridHarrison @Telstra Haha yeah, honestly terrible service