Telstra Outage in Westfield, Armadale, State of Western Australia

@Glenina57 @Telstra @StGeorgeBank Ray is correct. I did try to warn Telstra Management before they sent my job to the Philippines. I hear that Telstra wants to bring all its customer service back to Australia. Round & round it goes. Thousands of jobs lost Inc mine - supposedly with no impact on service. TI

@GrogsGamut @Telstra Which is utterly useless as it can't solve a problem i want solved

@FreoLou @MatthewPassmor8 @FreoPope It's likely that your Internet is delivered over copper (FTTN) or possibly HFC. FTTN - depends how far the premises is from node. Has the problems with poor instalations, pits letting water leak in etc NBN HFC - uses higher frequencies than Telstra = dropouts. TI

@phbarratt If your landline is a Telstra service, dial *21101# this will divert all incoming calls to your message bank. TI

It seems @Telstra billing & credit management teams are off the air. Calls to 1800816025 are failing with an announcement that Telstra has technical difficulties & technicians are working on it as a priority. I don't think this is part of @andy_penn's T22 strategy. TI #FAIL

@markmorey5 I get around 50Mbps but STILL have buffering issues EVERY day. And I’m with Telstra. Australia is a joke. Why do we always get third rate infrastructure and crap services? Labor build to gold standard. LNP sabotage everything... From Medicare to NBN NDIS CSIRO ABC. #auspol

@frdmccull @Telstra Minimum is 2 year contract. If you cancel before that you have to pay out the excess on your next bill.

**Be careful ppl** Just received a call from “0455 768 977” claiming to be from Telstra technical support who said my internet line was being used by o/seas ppl for illegal activities & they would need to shut it down 1/2

@Tod_Johnston @Telstra glad see good customer service 👍👏

@PatrickGormanMP @acccgovau They are all dodgy. I used to work at Telstra and the way they would train you to sell products was usually not in the customers best interest. Top down sales tactics usually the go to. Optus are guilty of the same tactics as they tried to rip me off as well

@FetchStep @davidbewart @MichaelWestBiz Ummh it's actually the other way around. Telstra sold down its interest in Foxtel to 35%. News Corp now own 65% of the business. What's telling is that Telstra has a huge bucket of money & they're not stumping up any for Foxtel. TI #Redink

@Tod_Johnston @Telstra Very poor form Telstra Good Luck Tod !!!

@Telstra hey telstra can you help me out with nbn ?

@adamajacoby They've never had to. Look up postmaster general. Free delivery for their papers. Then Howard gave Rupert monopoly access to Telstra for Foxtel. Maggie gave him control of BSkyB. Ronnie helped him buy Fox on the cheap. Taxpayers were Murdoch's Venture Capitalists.

@robilange @burgess_ag @jemo44 Boost is another option, and believe that Telstra have given them access to all towers/whole network. Most other wholesale users don’t have access to all of the towers unfortunately.

@Telstra has got the worst customer service in Australia. Bought a pre-paid sim for a second mobile I have to carry. Since Friday the activation has not completed. This is after trying for 4h to register the sim. Then the call centre pushes you to a chat. 6h between msgs! Still 0

@Telstra You have just lost another customer

@developerjack Oh man, I never thought I would be impressed by Telstra!

@TexanMeg @Telstra @Optus Do it! I haven’t really had any issues so far on my regional trips since switching over. The places where it cuts out don’t seem to work for Don either, who is on Telstra.

@Telstra Need help in getting my receipt for online recharge

@Telstra I NEED to speak to you. Your chat service is useless. I started the chat at 8.38 yesterday - and guess what ? The issue is still not resolved. I’ve already decided to change providers. And please don’t apologise - I’m sick to death of robots apologising.Fix your customer service.

@Telstra That **** game is only worth $5 a month

@Telstra DNS issues again? Does the Gen 2 gateway allow for over-riding DNS servers?

@mountdiablotv @Telstra I've got the same thing - my email account is down on all devices, Telstra website is down so I can't even check to see what's happening. Glad it's not just me.

Great communication @Telstra been waiting 25 mins at 4:30am to see why my internet is slow great work 👏 still no reply

@Telstra Hi Telstra. My internet connectivity in Newcastle is currently down and your website is showing no outages. I can see there is a AWS outage at the moment from upstream. But I don't understand how this killed my connection in Newcastle.

@AzuCacti @Altoryu Can confirm same issue on telstra. Random sites not resolving.

Telstra has **** itself

That crap mob at Telstra R up to their old tricks offering a discount then reneging.

@Optus Tried restarting... now online with the spinning wheel in the middle. Watching on Samsung 8K TV with Telstra cable internet. Also issue watching on Samsung Mobile through 5G network.