Telstra Outage in Westfield, Armadale, State of Western Australia

Take the signage down at Optus stadium or else we won’t have the GF. Telstra are a partner of the AFL.

@MGliksmanMDPhD @Telstra @NBN_Australia Dunno, they can barely handle the mobile network....

Why are @Telstra and @Foxtel so hard to deal with. Surely some courtesy would be appropriate. Dealing with a machine just doesn’t work. Such poor customer service.

@simonahac @NBN_Australia @Telstra Definitely not. I’ve had to get the TIO involved to release me. Sick and tired of their continuous blunders especially with billing. How good is it that you can’t talk to anyone and all other comms don’t work? Nice reviews of the app 😱 unbelievably crap

@gourdo_bruno @Telstra They are pathetic. I’ve signed up with #AussieBoadband. The service was great. Got to speak to people in Australia and signed up within 10 mins. They’ve won awards for their service. They rate higher than @telstra so **** them.

@Telstra That’s the issue Renee, I’ve not received one even though I’ve gone through the signup online. I received a verify my email, email but the links were not valid.

@Telstra you have the WORST customer service!! Trying to get a status on my new NBN connection has been impossible to get. I am still clueless as to what is happening!!

@Telstra I’ve been hacked and need some urgent help. I’ve been waiting for 1 hour and 10mins and no sign of being spoken to. Tried online and no response. Ridiculous

@Telstra you are a joke. Being trying to get help with my internet all week and can't even get to talk to tech support

@Telstra just me again thank you ever so much for your poor customer service

@Telstra just wanted to say how great it is that when your internet doesn't work on a Saturday and it's impossible to talk to tech support on the phone

@VodafoneAU seriously what's wrong with your NBN speed! I meant to have 100mbs and I'm getting 45mbs, trying to watch TV and it's impossible cause keeps stopping, loading and crap quality, I never experienced this with @Telstra being honest 😒😒😒😒😒😒

@Uileag @WhistlingWhist I've just gone to a sml phone & I'm finding I'm having fewer bariatric phalanges moments because I KNOW it's an issue. I traded down from a huge 4G Note 3 to a cheap little 3G Motorola moto g. Telstra tell me I've got 4 yrs before they shut down 3G network. & no I'm not anti 5G.

Technical problems in Carnarvon and Telstra unlikely to rectify the fault.

Are you a @Telstra @NBN_Australia customer. We've been having connectivity issues overnight. It seems that the Telstra / Big Pond DNS has crashed. I've just modded my Wife's phone & @Foxtel STU to use the @Google DNS 8.8.8.8 & 8.8.4.4 = Hey Presto problem solved. TI

So my elderly mother went to the @Telstra store in Esperance to ask to get her ancient 10-year-old pre-paid phone network unlocked. As she was told to do by both the website and when she called. The manager refused. It’s like they’re BEGGING for TIO complaints.

@DSimpso11 @byalexfry @WarnieDT @TroyHallam @dRoy @j0sharp @travfitz @EllenWhiteAus @Davelennonabc @GerryGannon @roseycatherine @Currajugle @nrcollard @Jenkins_Cath @AgPeriUrban @FionaLakeAus @stationmum101 @vet_vickyhudson @anna_elizbeth @RebeccaKelsall @SheepishSophie @lambingtales @nicktho1 @ExeValleyLamb @LadyHaywire @KatpEvans @Bovidiva @jojolarrieu @SashaDistan @davidbarrettvet @CapMeister @EJuler @BcfCarol @muddymuddymum @Hebrideanrefurb @Clays2Game_Lady @WendellThomas14 @1noeloconnor @GertJanHendrik3 @karenfthompson @MikeCrawshaw4 @levelslamb @GelstonLamb @Lillady @R_o_s_i_e_H @MRF_1983 @brycescott1995 @Josh_Duane @minnoDT @dansharp95 1. Telstra customer advisor 2. Telstra counter guy 3. Telstra slave 4. Telstra ***** 5. Sold phones on gumtree

@ausgov Haven’t received this one yet as an @Optus customer. Did get it on my work phone 12 hours ago, which is @Telstra (urgh, Telstra 🤢)

@hashbrowne The only bad thing about not being a @Telstra customer. Otherwise I’m rid of a toxic ex. What an awful company! 👎🏻

@Russell_Woolf @Telstra @NBN_Australia My sister had a problem with her modem, same time as us, Optus had a new one there the next day

@Telstra Hi, I’ve been doing this since you sent the tweet, and I’ve spoken to about 6-8 different people who keep escalating my case after realizing I have issues with my mobile data, not the NBN. I don’t know why I have to keep repeating myself for the same ending, no bloody data!!

@Telstra hey Telstra, Got my NBN connected on the 30th. Just got an email bill for 635.81 dollars for 4 days of service? You sure our details weren't hacked when your network got the denial of service claims? dm me.

What the hell are Telstra up to.... That big internet outage yesterday, I wasn't affected now suddenly I am tonight 🙄 something shady And trying to contact them online let alone on phone is impossible. Oh well plugging in my DVD player and going to watch some 90s sitcoms.

My NBN (signal) has been down two hours ??? 😤 @Telstra @NBN_Australia

@SpruceMR6 @Novaix_ Ever seen a grown man **** more cords than a Telstra contractor on a public holiday

@Apple Why is Australia limited to the 3 rip off carriers (Telstra, Optus & Vodaphone) for Apple watch Cellular? If you dont pay huge $$ to the big 3 for your phone, you cant have cellular watch function. Poor. Allow the cheaper carriers access! #auspol #monopolies #restraintoftrade

@Telstra When I try to use the app messenger to get support for NBN, it says the chat service doesn't support FTTC. When I call the helpline it sends me back to the app messenger. I need support?

Fix your ******* issues you over priced piece of **** company @Telstra

@Telstra Once again we have lost connection to the NBN. This has happened 5 days in a row, and the smart modem is useless, there is no back up at all. We keep getting told that it’s an outage, even though the outages page says otherwise. Telstra app also terrible getting back to us.

@Telstra I’ve been on messenger to over 10 hours with Telstra. At one point the person they are “hardly working on my issue”. Is the support being run by the Hackers now @Telstra ?