Telstra Outage in Westfield, Armadale, State of Western Australia

**Be careful ppl** Just received a call from “0455 768 977” claiming to be from Telstra technical support who said my internet line was being used by o/seas ppl for illegal activities & they would need to shut it down 1/2

@Tod_Johnston @Telstra glad see good customer service 👍👏

@PatrickGormanMP @acccgovau They are all dodgy. I used to work at Telstra and the way they would train you to sell products was usually not in the customers best interest. Top down sales tactics usually the go to. Optus are guilty of the same tactics as they tried to rip me off as well

@FetchStep @davidbewart @MichaelWestBiz Ummh it's actually the other way around. Telstra sold down its interest in Foxtel to 35%. News Corp now own 65% of the business. What's telling is that Telstra has a huge bucket of money & they're not stumping up any for Foxtel. TI #Redink

@Tod_Johnston @Telstra Very poor form Telstra Good Luck Tod !!!

@Telstra hey telstra can you help me out with nbn ?

@adamajacoby They've never had to. Look up postmaster general. Free delivery for their papers. Then Howard gave Rupert monopoly access to Telstra for Foxtel. Maggie gave him control of BSkyB. Ronnie helped him buy Fox on the cheap. Taxpayers were Murdoch's Venture Capitalists.

@robilange @burgess_ag @jemo44 Boost is another option, and believe that Telstra have given them access to all towers/whole network. Most other wholesale users don’t have access to all of the towers unfortunately.

@Telstra has got the worst customer service in Australia. Bought a pre-paid sim for a second mobile I have to carry. Since Friday the activation has not completed. This is after trying for 4h to register the sim. Then the call centre pushes you to a chat. 6h between msgs! Still 0

@Telstra You have just lost another customer

@developerjack Oh man, I never thought I would be impressed by Telstra!

@TexanMeg @Telstra @Optus Do it! I haven’t really had any issues so far on my regional trips since switching over. The places where it cuts out don’t seem to work for Don either, who is on Telstra.

@Telstra Need help in getting my receipt for online recharge

@Telstra need help getting a copy of my recharge receipt. Chat support is so automated and cant help me

Carlton played at Telstra Dome in 2007 with Optus as their sponsor on their guernsey so no problem at all with Optus Stadium for the GF

@Telstra The service is extremely poor , 4 th issue in 6 months. My account was paid at telstra Cannington, this account shows outstanding Liam the store manager is investinging the issue. One Star rating for customer service

Take the signage down at Optus stadium or else we won’t have the GF. Telstra are a partner of the AFL.

@MGliksmanMDPhD @Telstra @NBN_Australia Dunno, they can barely handle the mobile network....

Why are @Telstra and @Foxtel so hard to deal with. Surely some courtesy would be appropriate. Dealing with a machine just doesn’t work. Such poor customer service.

@simonahac @NBN_Australia @Telstra Definitely not. I’ve had to get the TIO involved to release me. Sick and tired of their continuous blunders especially with billing. How good is it that you can’t talk to anyone and all other comms don’t work? Nice reviews of the app 😱 unbelievably crap

I don’t recommend @Telstra for anyone very poor customer service

Very poor customer service @Telstra I am trying to activate my postpaid sim from yesterday but couldn’t do.. so i have reached out customer service from morning 9:00am the call is in wait for almost 1hr 10 mins but no one responded to calls yet @Telstra_news @TelstraBcast

great my parents' business phones all got switched off last night in the move to NBN and the Telstra call line is not open... looks like they'll be angry at me as they won't be able to work until next week because I don't fix all their problems earlier because I have my own life

@ahmcguffin @Telstra They answer every couple of hours, with requests for my details, &ask of I’m having problems connecting to the internet (*sigh, No), so I have to retell them the complicated issue, then they go silent &two hours later, tell me they’re going to fix that for me, &then go silent.

@Telstra Poor Darren. Tell dad to get F’ cked.

@Telstra had a pixel 5 fail after 35 days and your store refused an ELF replacement. It's the second issue since purchase (on contract) and it will be 2-3 weeks to get it reviewed! Is there anyone I can contact about the ELF replacement I should have received? Pretty annoyed...

@NannanBay @bradhooperarch @Telstra #Telstra have always been corporate thugs. And sending DM’s usually designed to silence bad publicity. Also why Telstra likes to chat in circles on its app. In my case 73 or 74 different operators in the past few weeks to get their constant screw ups fixed ! Still playing games !

@AngelaKorras Thanks Angela, I will certainly look into that. Ready to give @Telstra the flick. Fed up with them. They don't realise what a terrible time it is to slug extra on a person's bill.

@NannanBay TPG NBN FTC (fibre to the curb) if you have a Telstra pit anywhere near your house get this. Super fast never been a day without internet.

Just got slugged with extra $10 on my @Telstra bill. No explanation, just bill arrives. In the middle of an economic recession @Telstra really knows how to support it's clients!!! I suppose elderly small fry like me just aren't important enough! Just straight out corporate greed