Telstra Outage Report in Rockingham, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Rockingham, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Rockingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (1%)
Live Outage Map Near Rockingham, State of Western Australia
The most recent Telstra outage reports came from the following cities: Perth.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Total Blackout | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Rockingham, State of Western Australia
Latest outage, problems and issue reports in Rockingham and nearby locations:
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Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia
@FreoLou @MatthewPassmor8 @FreoPope It's likely that your Internet is delivered over copper (FTTN) or possibly HFC. FTTN - depends how far the premises is from node. Has the problems with poor instalations, pits letting water leak in etc NBN HFC - uses higher frequencies than Telstra = dropouts. TI
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Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia
Come on @Telstra, you're a phone company so let me speak to someone about my tech issues, ON THE PHONE! Your app and its bots are hopeless. If you care that little about your customers, maybe it's time you were given a clip.
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Gabriel Moreno (@GabrielMorenoAU) reported from Westfield, State of Western Australia
@telstra wtf is going on with #nbn in #mountpleasanrwa #6153? paying premium and having shite sporadic service?
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Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia
@phbarratt If your landline is a Telstra service, dial *21101# this will divert all incoming calls to your message bank. TI
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Magne (@sarle) reported from Westfield, State of Western Australia
@ServicesGovAU i have recorded a voice recognition phrase every.single.time. that I call. For some reason, my previous recordings are not there. I have mentioned this to customer service numerous times and they have no idea why it does that. Maybe get in touch with @Telstra
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Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia
Finally got a number for @Telstra tech support and all it does is confirm your issue, sends you an SMS with a link to the app and promptly hangs up. A phone company with no phone support #gofigure
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johnshenton1982 (@johnshenton1982) reported from Westfield, State of Western Australia
@Telstra had a SIM card with you for 6 years and paid it monthly without fail building up lots of data. Missed my payment top by a day and have lost it all. I find this very unfair! #telstra
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Nicola Ansell (@ansellnicola) reported from Westfield, State of Western Australia
@kels_316 @Telstra Try dealing with Qantas. They are next level bad.
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Tom Hallam (@thallam08) reported from Westfield, State of Western Australia
@frdmccull @Telstra Minimum is 2 year contract. If you cancel before that you have to pay out the excess on your next bill.
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Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia
@Kop_this @freodockers @rupertmurdoch Hmmm, this I did not know. I haven't gone down this path since I lived in Melbourne and Foxtel was the only way to see Freo games. Kayo is $5 a month for Telstra customers.
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💧DUKE Clyde (HANSARD)CFW9 (Biden-Harris ELECT)💧 (@nobby15) reported from Westfield, State of Western Australia
@GrogsGamut @Telstra Which is utterly useless as it can't solve a problem i want solved
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Shelly (@Shelly9zero) reported from Westfield, State of Western Australia
Yo @Telstra how come I've spent the last 3 hours in Perth city on H+ and when I finally load the internet "there are no known outages in your area"? I can't load the My Telstra to report it so you'll have to deal with my complaint here if I can gather enough internet to post...
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Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia
@Glenina57 @Telstra @StGeorgeBank Ray is correct. I did try to warn Telstra Management before they sent my job to the Philippines. I hear that Telstra wants to bring all its customer service back to Australia. Round & round it goes. Thousands of jobs lost Inc mine - supposedly with no impact on service. TI
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Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia
If you thought Telstra couldn't be any more dismissive of its customers, check out this response: "Our phone options are limited at this time. Can you tell me what happened when you chatted with them?" No the auto-support was useless, I need a phone number!
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Kelvin Smith (@kelvinrsmith) reported from Westfield, State of Western Australia
@Telstra I cannot get help on receiving additional wifi boosters, which I have paid for already....your support staff keep running me through trying to reboot modems & change settings, without listening to what I am saying....& then it gets handed to someone else who starts again
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David Herne (@AunatEridu) reported from Westfield, State of Western Australia
@Telstra as a long-time customer, I am effectively cutting-off from assistance looking at my plans. Your chat bot is running around in circles and my local store will not take my calls.
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Sarah (@sezlloydy) reported from Westfield, State of Western Australia
Ahhh prank calls from supposedly @Telstra in relation to a service I don't have with them on a Tuesday morning are fun!
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Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia
It seems @Telstra billing & credit management teams are off the air. Calls to 1800816025 are failing with an announcement that Telstra has technical difficulties & technicians are working on it as a priority. I don't think this is part of @andy_penn's T22 strategy. TI #FAIL
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💧Michael Dowling-Demand renewable covid recovery! (@MeckeringBoy) reported from Westfield, State of Western Australia
@markmorey5 I get around 50Mbps but STILL have buffering issues EVERY day. And I’m with Telstra. Australia is a joke. Why do we always get third rate infrastructure and crap services? Labor build to gold standard. LNP sabotage everything... From Medicare to NBN NDIS CSIRO ABC. #auspol
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Freocookster ⚓ 🐀 💜 (@freocookster) reported from Westfield, State of Western Australia
@Telstra It's everywhere from Nedlands to Cannington. No reported outages in any of the locations. Last time it happened I was on the phone to a bloke who was clearly working from home in India - poor guy tried everything.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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TheNewOrder (@TheNewOrder42) reported
@NBN_Australia I have already logged a fault with Telstra and it is underway. Has been for 24 hours now. Seems like some NBN service people servicing the pod across from us have wiped us out. Telstra reference is available
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Daniel Waugh (@DanReckons) reported
@Telstra the MyTelstra app used to be a helpful troubleshooter. Now it keeps insisting I connect with a dodgey messaging service that gives me no answers and no help. What happened?
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Susie Shivani 🌏🐨⏳ (@SusieShivani) reported
@joshthelad3 @Telstra Allow me. No internet for 2 days. Then, now “fixed”, speed now less than 1mbps! No humans, only machines for kafkaesque “virtual chat”. For $70/month. Utterly useless customer service. Telstra, you are now beyond hope. Beware, everyone! How much does Andy Penn get? Hello, TPG.
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Eisuke (@EisukeKitahara) reported
@Telstra In an attempt to query my 2nd bill since joining w/ 2 plans, I have been through the "live" chat, called 132200, & now stuck at your Message Telstra. Its been a pretty depressing & souless experience with no fix. I need a human at Telstra to see I've been double billed.
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im not a gay 😓 (@inniecam) reported
@jisungtiddi @Telstra **** telstra
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Pamela Valemont (@poet47) reported
Telstra rings back, asks am I ready to take the call to help rectify my lack of email service that has been ongoing for months, asks me if I am ready to take the call, if so, press 1. I press 1, auto message says they are linking me to service person. Then call is disconnected.
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💧Love those shoes (@DWybar2) reported
@Telstra You Bunchakhunts never learn do ya's? Once again, ripping people off. You're a ******* disgrace to be called Australian. Glad I'm with Optus.
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Master-Synaps (@Master_Synaps) reported
@Telstra Hi, I've been trying for days to contact you via phone and your website with no luck. Last week, because you changed my plan and increased my bill without consultation + other poor service, like this, I cancelled my account. a week later my landline is still operational
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Daniel friend (@27Frendy) reported
@Telstra Over 3 hours later and nothing from anyone at your company Super customer service I’ll be leaving
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Bruce Morgan (@FreddoMorgan) reported
@scootersfarm @Rossf93 @JohnDeere This would not mean your Telstra service is working fine though unless you’re living in rare air!!!