Telstra Outage Report in Rockingham, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Rockingham, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Rockingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (5%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Rockingham, State of Western Australia
The most recent Telstra outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Rockingham, State of Western Australia
Latest outage, problems and issue reports in Rockingham and nearby locations:
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Reece
(@reece_wagner) reported
from
Westfield, State of Western Australia
@Telstra The service I'm signing up for (postpaid?). I assume it's my current service but I very much don't want to choose the wrong option :) This is the message on the page: We need your current service provider details to transfer your number. We'll let you know when this is done.
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Nicola Ansell
(@ansellnicola) reported
from
Westfield, State of Western Australia
@kels_316 @Telstra Try dealing with Qantas. They are next level bad.
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S e b R
(@SebRechichi) reported
from
Westfield, State of Western Australia
@Telstra why has mobile service in and around Dianella dropped? I’m lucky to have 1 bar on 4G but then reverts to 2 bars on 3G!
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Shelly
(@Shelly9zero) reported
from
Westfield, State of Western Australia
Yo @Telstra how come I've spent the last 3 hours in Perth city on H+ and when I finally load the internet "there are no known outages in your area"? I can't load the My Telstra to report it so you'll have to deal with my complaint here if I can gather enough internet to post...
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Kelvin Smith
(@kelvinrsmith) reported
from
Westfield, State of Western Australia
@Telstra I cannot get help on receiving additional wifi boosters, which I have paid for already....your support staff keep running me through trying to reboot modems & change settings, without listening to what I am saying....& then it gets handed to someone else who starts again
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
If you thought Telstra couldn't be any more dismissive of its customers, check out this response: "Our phone options are limited at this time. Can you tell me what happened when you chatted with them?" No the auto-support was useless, I need a phone number!
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madcap1971
(@madcap1971) reported
from
Westfield, State of Western Australia
@kezarthur @Telstra I go into the store. Bugger the online service.
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Magne
(@sarle) reported
from
Westfield, State of Western Australia
@ServicesGovAU i have recorded a voice recognition phrase every.single.time. that I call. For some reason, my previous recordings are not there. I have mentioned this to customer service numerous times and they have no idea why it does that. Maybe get in touch with @Telstra
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
Finally got a number for @Telstra tech support and all it does is confirm your issue, sends you an SMS with a link to the app and promptly hangs up. A phone company with no phone support #gofigure
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
Come on @Telstra, you're a phone company so let me speak to someone about my tech issues, ON THE PHONE! Your app and its bots are hopeless. If you care that little about your customers, maybe it's time you were given a clip.
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Carsten Bauer
(@numloxx) reported
from
Westfield, State of Western Australia
@Telstra That didn't answer my question. Australia has an unsecured phone system that the government or even telcos refuse to acknowledge or fix.
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Sharon Warburton
(@SharonWarburton) reported
from
Westfield, State of Western Australia
Telstra call centre outperforming. Not. 1am callback not appreciated. Five calls later we are still doing security checks, no discussion yet on the problem nor the fix 😬 @Telstra please try harder
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David Herne
(@AunatEridu) reported
from
Westfield, State of Western Australia
@Telstra as a long-time customer, I am effectively cutting-off from assistance looking at my plans. Your chat bot is running around in circles and my local store will not take my calls.
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strayz
(@mrstrayz) reported
from
Westfield, State of Western Australia
@ShogunOce Yeah, probs tpg or iinet. Telstra is too big (as in they have so many customers and take too long to help)
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Lauren Breen
(@LaurenKBreen) reported
from
Westfield, State of Western Australia
@Telstra I have now been on the chat 35mins and all I have got is “have you paid your bill” and “when did the issue occur” … help! @Telstra
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Sarah
(@sezlloydy) reported
from
Westfield, State of Western Australia
Ahhh prank calls from supposedly @Telstra in relation to a service I don't have with them on a Tuesday morning are fun!
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Kat 🌸
(@KatKatsebo) reported
from
Westfield, State of Western Australia
@damofromearth @inchvoraya @Elbarstardo Someone put up a map showing how many Telstra towers are shut down today. I think they called it a coincidence 🤔
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
@Kop_this @freodockers @rupertmurdoch Hmmm, this I did not know. I haven't gone down this path since I lived in Melbourne and Foxtel was the only way to see Freo games. Kayo is $5 a month for Telstra customers.
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Vicki White
(@Vicki_White_) reported
from
Westfield, State of Western Australia
You forget how bad @Telstra mobile phone network coverage is until the power goes out and you’ve got no wifi. What are we paying for again?
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Freocookster ⚓ 🐀 💜
(@freocookster) reported
from
Westfield, State of Western Australia
@Telstra It's everywhere from Nedlands to Cannington. No reported outages in any of the locations. Last time it happened I was on the phone to a bloke who was clearly working from home in India - poor guy tried everything.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Roberts
(@RochyKate) reported
@Telstra It's labelled signal on mine and is green. Phone is green, Online purple and link has no light.
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Niroshan Selvarajah
(@s_niroshan) reported
@Telstra Home 5G Internet is down and on the phone waiting for over 30 mins.
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Morpheus🦘
(@MorpheusBeing) reported
@HelenNeville18 @favfavalore Telstra sent me medical form which I completed and Dr signed off on for my diabetes and allergies . They have obligation to fix within 24 hours. Mobile reception is poor/patchy not reliable at best.
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hakluke 👨💻🚀
(@hakluke) reported
@Telstra Hey! The replies on the DM were not helpful at all. I’ve been on support chat for over 3 hours now and have gotten nowhere. What’s next?
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Aileen Crofts
(@aileen_crofts) reported
@joshgnosis Sorry from Optus means nothing.... i recently changed from Optus to Telstra after over 40yrs with Optus because i had no service for 4 weeks no nbn for 4 weeks and couldn't get anyone o/s to understand that this was unacceptable
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Joshua McKinnon
(@corduroy) reported
@serpent_roots I’m going to give them a try, to test the reception issue, using a second line on my phone. I’ve now been burned by Telstra and Optus, I’d like to avoid going back to Telstra if I can.
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MexaRoo🇦🇺🇲🇽
(@MaCaTe23) reported
Hey @acccgovau - I've been calling @Telstra due to charges that they are trying to make everymonth for 5 months after I cancelled my account, everytime they credit the charges and confirm that I no longer have their service - it feels like a sneaky $29 charge that thry wanna make
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ARTHUR FRIEND
(@psyclaw) reported
@CaraMia200 @deblvsbabygroot You can’t beat Aldi mobile for cost, service, and reliability ( uses Telstra network).
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Natalie Echwerdt
(@EchwerdtNatalie) reported
So sorry for our Optus customers, yet now feeling Telstra will be next.😳 Never had to worry about this in the 80’s! Bring back the good ole days, no technology or the whole World knowing your business 😒
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Fritz Adalis
(@_steve_shockley) reported
@hakluke @Telstra You are correct. Customer service costs money.