Telstra Outage Report in Rockingham, State of Western Australia
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Rockingham, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Rockingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Rockingham, State of Western Australia
The most recent Telstra outage reports came from the following cities: Perth, Kwinana and Mandurah.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Rockingham, State of Western Australia
Latest outage, problems and issue reports in Rockingham and nearby locations:
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 3/ Tim, these actions by @Telstra management in trying to reduce costs have rendered your business incapable of efficiently dealing with even basic customer service or technical queries. Your attempts to innovate using “automation” are of little consequence.
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Patricia Rutherford
(@TrishKurralinga) reported
from
Westfield, State of Western Australia
@MurraySmythe They will investigate if >4 nuisance calls from the same number. Problem the fraudsters use lots of different numbers, even no number coming up as 'call overseas" or 'private' blocking identity. #Telstra & #Govt should have laws about unsolicited calls. Proving is problem for us
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Dale
(@TheDaleJT) reported
from
Westfield, State of Western Australia
@Telstra Well good thing I didn’t hold my breathe. Was told I’d get a call back from complaints officer. Been a week received received an email for feedback on the “outcome of my recently resolved complaint”. Yet another “promise” this joke of a company can’t keep. Asshats.
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Trent Lloyd 🦆
(@lathiat) reported
from
Westfield, State of Western Australia
My @Telstra mobile service has suddenly started giving me IPv6 connectivity sometime quite recently. Fantastic and finally! Works with both Patreon and Google. If only it worked on my relatively modern Telstra Velocity Fibre service at home.
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Dale
(@TheDaleJT) reported
from
Westfield, State of Western Australia
@Telstra Would it be at all possible to speak to someone who can actually help with my bundle billing. I don’t want to have to talk to three different Dept to resolve this issue. It’s a bundle account for a reason. Your customer service is deplorable
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🎃 Mushing Watermelon🍉
(@Birdman196007) reported
from
Westfield, State of Western Australia
So please call 61177160 rather than our normal 94125700, until Telstra corrects the problem at an unknown time in the future. Please share as we are worried that emergency patients particularly may suffer if owners and vets cannot contact us after hours.
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Glen Foreman
(@glen_foreman) reported
from
Westfield, State of Western Australia
@TheSportsFreak @SevenPerth @AFL @Foxtel Have a soul, so VIC thing no issue 😉 Kids + my own sport in an hour, rules out pub. Unfortunately not a @Telstra customer for the same reason I had to ditch @Foxtel (💲💲). And love @abcgrandstand coverage, but nothing beats pictures. Your point is valid tho: 1st world problem
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra Hi Tim. 1/ The team advised (after 4 days of bouncing between different departments) that the problem would be solved in another 24-48 hours but they didn’t want to “set unreasonably high expectations” and would “be in touch”...
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Patricia Rutherford
(@TrishKurralinga) reported
from
Westfield, State of Western Australia
@mormorlady @rubin_angela I had one claim to be from Telstra. I asked for a reference number, which I wrote down (has lots of r for rats in it) then I asked for her supervisors telephone number, & she hung up. Deducted she was a fraud. Normally I just don't bother with time wasters.Tell them FO & hang up.
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Jason Keegan
(@JasonKeegan1973) reported
from
Westfield, State of Western Australia
Gotta love Telstra using a song off the mighty Megadeth's 1st album for one of their ads! About time there was some decent music on tv compared to the utter shit that is usually brought out these days. #metalkicksass
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 2/ Tim, your business has systematically gone about dismantling any intelligent and capable customer support/service capability over the past 10+ years so my beef isn’t with the poor souls in your call centers who scroll through scripts to try and resolve issues...
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Dale
(@TheDaleJT) reported
from
Westfield, State of Western Australia
@Telstra INT 1-2182984659100 Just had online chat with Rochelle who assured me she would transfer me to velocity to resolve my complaint as she cant arrange call back. Even though I said they would be closed she called me & transferred me to a closed call centre. Telstra is insufferable
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Matty H, Aussie By Birth, Kansas City by Brainwash
(@RavenGypsyMask) reported
from
Westfield, State of Western Australia
Telstra TV, or get your ass to a venue near you, if I can you can. Like me show your support for all netball organisations and the sport in general, let's get the support for this game that it deserves, let's get the funding for this game that it deserves. IN FACT LET'S GET
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Peter Davidson 🇦🇺
(@petedavo_au) reported
from
Westfield, State of Western Australia
@NewtonMark I'd wager that the Telstra Gen 2 smart modem is probably the direct cause of network congestion. Nice touch though to hide NBN disconnections with a fallover to 4G
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luke halden
(@lettermania) reported
from
Westfield, State of Western Australia
@Telstra when it has been over a week that elderly customers can't get online or have a home phone #nbn but support tells them to do the same thing and expect different results #insanity
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 4/ when you have dismantled and dismembered any semblance of cohesive customer support in the name of cost. Revenue shrinkage will surely follow thus rendering your cost reduction ambitions a fools errand. I’m a shareholder and as a customer but likely neither for much longer...
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Father Chris
(@FrChrisBedding) reported
from
Westfield, State of Western Australia
So now @Telstra has cut off the landline, without being asked. So so can’t port the number to iiNet. So I call Telstra. But it’s a business number, and the business team don’t work on weekends. So I ask to speak to someone ANYONE who can help.
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Gav
(@yGrael) reported
from
Westfield, State of Western Australia
@deemadigan @TaodeHaas @Telstra @Telstra are the single worse company this country has produced. As far as I'm in they woud need to pay me,4 the rest of my days, to have an account with them again. For pain & suffering and time spent on fruitless calls to fix fk ups. 🖕#FuckYouTelstra🖕
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
@cheryl_kernot @Senator_Patrick Cherry is correct. I was made redundant by @Telstra. Most if not all of the operation is now based either in India or the Philippines. This outsourcing would never have happened under Govt ownership. TI #sayNo
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Father Chris
(@FrChrisBedding) reported
from
Westfield, State of Western Australia
The gentleman suggested Complaints. So I asked to be put through. But Complaints is not open on the weekend. I asked if there was anyone in the whole organisation who could help me. He said no. I thanked him for clarifying why we are leaving @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Casey
(@sarah_sparkles) reported
Dear @Telstra It’s been 72 hours without a working SIM. I cannot make or receive calls or messages. My son is sick and I cannot receive messages from the home doctor as to when or if they can make it. I cannot call the GP office to get an appointment. PLEASE FIX MY SIM CARD!
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Robstar
(@Rob2563) reported
Why would anyone have a landline with @Telstra ? My home office has 80% of calls from robots every day. What a waste of time and a **** service. I turn the volume down and divert to my mobile which marks as spam (learn from that Telstra)
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Shan
(@shanon_p) reported
.@Optus 5G service down. Customer service useless. As much as I hate @Telstra I don’t hate them as much as flOptus
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Kerrie B
(@wheels002) reported
@Pat1066Patrick I hope they have a good look at the NBN. I’m in suburban Melbourne and have hours most days where my connection drops out. Lately it’s not working for days on end. I think Telstra is quite proud of the service they don’t provide too.
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💧Delma Clifton
(@delmaclifton) reported
@TheRenza Well I did tell them but I'm not sure the person answering the phone will be thinking that strategically. I never use Amazon Prime anyway - free trial with Telstra contract
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Matthew Hackling
(@mhackling) reported
@Telstra great experience cancelling an unused NBN service today. Sorted out quick smart by an engaged CSO after navigating the DTMF driven IVR send me an SMS rigmarole still that required an ID check once connected to a CSO
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Liam
(@lateniteliamttv) reported
from
Adelaide, State of South Australia
@Telstra I cannot reach out because the person who's name it's under is currently overseas so I cannot access the account. I have however troubleshooted the network with IT professionals, an ISP professional and performed every single step that would be provided to me by Telstra support.
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Vanessa Mooney
(@Squiggle45) reported
@Channel7 your 7plus app is not working on Telstra TV. It keeps showing the 7two stream. Fix it
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PlasmaGD #advyout
(@GdPlasma) reported
@werethless12 @Telstra @DarkViperAU Oh I'm sorry, I did actually got the message of your tweet wrong, thought you were being sarcastic but my bad, sorry
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Robstar
(@Rob2563) reported
@Collyneben @Telstra Line with the NBN. Yup, I'm about to kill the entire service off. No chance I'm filling out 50 forms a day for Telstra