Telstra Outage Report in Rockingham, State of Western Australia
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Rockingham, State of Western Australia
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Rockingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Telstra
Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (26%)
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E-mail (18%)
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Wi-fi (8%)
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Total Blackout (2%)
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TV (1%)
Live Outage Map Near Rockingham, State of Western Australia
The most recent Telstra outage reports came from the following cities: Perth and Mandurah.
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 Perth |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Rockingham, State of Western Australia
Latest outage, problems and issue reports in Rockingham and nearby locations:
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Matty H, Aussie By Birth, Kansas City by Brainwash
(@RavenGypsyMask) reported
from
Westfield, State of Western Australia
Telstra TV, or get your ass to a venue near you, if I can you can. Like me show your support for all netball organisations and the sport in general, let's get the support for this game that it deserves, let's get the funding for this game that it deserves. IN FACT LET'S GET
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Patricia Rutherford
(@TrishKurralinga) reported
from
Westfield, State of Western Australia
@ChrisOgilvieSnr Oh buggar me dead! Like we didn't know the old Telstra copper was making the #NBN slow!! #FTTN! @MeckeringBoy
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
@simonahac I seem to remember some people saying the same things about GSM when I was @Telstra. Keep the old AMPS (analog) network, people would say. Now Telstra is rolling out 5g. TI #BackToTheFuture
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 4/ when you have dismantled and dismembered any semblance of cohesive customer support in the name of cost. Revenue shrinkage will surely follow thus rendering your cost reduction ambitions a fools errand. I’m a shareholder and as a customer but likely neither for much longer...
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Ben White
(@1800weevil) reported
from
Westfield, State of Western Australia
@buerckner_robyn @DrJewmelon @KondininGroup No just on the Telstra network - but the antenna test results we gathered should be identical. Will check with Powertec as to an ETA on the Optus GO unit.
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Peter Davidson 🇦🇺
(@petedavo_au) reported
from
Westfield, State of Western Australia
@NewtonMark I'd wager that the Telstra Gen 2 smart modem is probably the direct cause of network congestion. Nice touch though to hide NBN disconnections with a fallover to 4G
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Jason Keegan
(@JasonKeegan1973) reported
from
Westfield, State of Western Australia
Gotta love Telstra using a song off the mighty Megadeth's 1st album for one of their ads! About time there was some decent music on tv compared to the utter shit that is usually brought out these days. #metalkicksass
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
@cheryl_kernot @Senator_Patrick Cherry is correct. I was made redundant by @Telstra. Most if not all of the operation is now based either in India or the Philippines. This outsourcing would never have happened under Govt ownership. TI #sayNo
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castiblanco_l@yahoo.es
(@castiblancolya1) reported
from
Westfield, State of Western Australia
It’s ridiculous that a company like #Telstra does what it likes with the users and there is no entity that regulate them, Telstra charges its fees in #Australia but operates from overseas with people who don’t care about the service and doesn’t even know what they are talking ab.
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Patricia Rutherford
(@TrishKurralinga) reported
from
Westfield, State of Western Australia
@JohnnyLydon @davrosz @Biggy1883 Geez that was the issue that frustrsted the hell out of Conroy. Telstra's lousy unmaintained pits & copper! 6. Years. Ago!!!
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Patricia Rutherford
(@TrishKurralinga) reported
from
Westfield, State of Western Australia
@mormorlady @rubin_angela I had one claim to be from Telstra. I asked for a reference number, which I wrote down (has lots of r for rats in it) then I asked for her supervisors telephone number, & she hung up. Deducted she was a fraud. Normally I just don't bother with time wasters.Tell them FO & hang up.
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luke halden
(@lettermania) reported
from
Westfield, State of Western Australia
@Telstra when it has been over a week that elderly customers can't get online or have a home phone #nbn but support tells them to do the same thing and expect different results #insanity
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 2/ Tim, your business has systematically gone about dismantling any intelligent and capable customer support/service capability over the past 10+ years so my beef isn’t with the poor souls in your call centers who scroll through scripts to try and resolve issues...
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Father Chris
(@FrChrisBedding) reported
from
Westfield, State of Western Australia
So now @Telstra has cut off the landline, without being asked. So so can’t port the number to iiNet. So I call Telstra. But it’s a business number, and the business team don’t work on weekends. So I ask to speak to someone ANYONE who can help.
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Gav
(@yGrael) reported
from
Westfield, State of Western Australia
@deemadigan @TaodeHaas @Telstra @Telstra are the single worse company this country has produced. As far as I'm in they woud need to pay me,4 the rest of my days, to have an account with them again. For pain & suffering and time spent on fruitless calls to fix fk ups. 🖕#FuckYouTelstra🖕
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🎃 Mushing Watermelon🍉
(@Birdman196007) reported
from
Westfield, State of Western Australia
So please call 61177160 rather than our normal 94125700, until Telstra corrects the problem at an unknown time in the future. Please share as we are worried that emergency patients particularly may suffer if owners and vets cannot contact us after hours.
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra 3/ Tim, these actions by @Telstra management in trying to reduce costs have rendered your business incapable of efficiently dealing with even basic customer service or technical queries. Your attempts to innovate using “automation” are of little consequence.
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Ian Olson
(@ianpolson) reported
from
Westfield, State of Western Australia
@Telstra Hi Tim. 1/ The team advised (after 4 days of bouncing between different departments) that the problem would be solved in another 24-48 hours but they didn’t want to “set unreasonably high expectations” and would “be in touch”...
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Glen Foreman
(@glen_foreman) reported
from
Westfield, State of Western Australia
@TheSportsFreak @SevenPerth @AFL @Foxtel Have a soul, so VIC thing no issue 😉 Kids + my own sport in an hour, rules out pub. Unfortunately not a @Telstra customer for the same reason I had to ditch @Foxtel (💲💲). And love @abcgrandstand coverage, but nothing beats pictures. Your point is valid tho: 1st world problem
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Father Chris
(@FrChrisBedding) reported
from
Westfield, State of Western Australia
The gentleman suggested Complaints. So I asked to be put through. But Complaints is not open on the weekend. I asked if there was anyone in the whole organisation who could help me. He said no. I thanked him for clarifying why we are leaving @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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mitch vitanzos
(@chehademitch) reported
@Telstra @Telstra why in the world that Oman is not included in your international zone??? I was not able to call my husband and friends since you “UPGRADE” your service 🧐🧐🧐 I think you have forgotten some middle Eastern countries!! I’m so frustrated 😑😑😑
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VGL Henchman (Motive)
(@motivefnt) reported
@Telstra I’m having problems with my internet can you help?
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Emily Hardy
(@FoxyHardy) reported
@Laughatsaltyge1 @jriewolod @Telstra Sometimes it pays dividends, like when they try to charge for service faults if there’s any possibility of blaming your non-Telstra handset for the fault: “No, it’s a Telstra handset”...
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Julie Forster
(@bondeyeview) reported
@jriewolod @Telstra Disgraceful! They tried for the best part of a year to charge the company for a defunct phone line. We had to escalate the issue = speak to someone in Australia. I guess it’s what they call “passive income”.
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John Ball
(@jbthinking) reported
The process was to order the replacement service at the house for settlement date. I was not allowed to order 6-months in advance. So I ordered 3 weeks in advance. There are 2 existing NBN services there, and when ordering from Telstra, although it took 2.5 hours to complete 1/2
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blair squishes grapes
(@blair_jensen) reported
@DanSims @Telstra I rang both his local office and his office in Canberra and left them a message. No swearing. But very direct. Felt good. Might ring again during work hrs to speak to someone in person. Such a piece of ****.
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John Ball
(@jbthinking) reported
@NBN_Australia Thanks Alicia. To summarize, @NBN_Australia cannot help because we work with a retailer. @Telstra can't help, because they are constrained by the wholesaler/NBN leadtimes. But my order was cancelled unfairly without notice. If I reorder, delivery will be at the back of the queue.
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Jo
(@littlefeetphoto) reported
@Telstra Perhaps clarify with the family why, for YEARS, nobody made sure an elder was not supported to have the best fit service for their needs at the lowest cost. And full reparations have not been made for the error.
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Dan Van
(@DanVan76729633) reported
@Telstra See this is the same stuff i get from your team. I dont have a credit issue, never had an issue with payment. I spoken to the team. So utterly utterly frustrating!!! Appalling! No one takes accountability and calls me. Really dissapointed. Customers are lost, confused, left 2hang
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600