Telstra

Telstra Outage in Galston, Hornsby Shire, State of New South Wales

Problems detected at Telstra

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Galston come from postal codes 2156, 2157 and 2159.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Telstra problems in the last 24 hours in Galston, State of New South Wales

The following chart shows the number of reports that we have received about Telstra over the past 24 hours from users in Galston and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telstra Outage Chart in Galston, Hornsby Shire, State of New South Wales 01/16/2022 23:20

January 16: Problems at Telstra

Telstra is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 56.17% Internet
  • Phone 23.38% Phone
  • Wi-fi 9.83% Wi-fi
  • E-mail 5.84% E-mail
  • Total Blackout 2.57% Total Blackout
  • TV 2.21% TV

Telstra Outage Map Near Galston, Hornsby Shire, State of New South Wales

The most recent outage reports and issues originated from Sydney, Galston, Parramatta, Hornsby and Toongabbie West.

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Telstra in Galston, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Galston, State of New South Wales

Latest outage, problems and issue reports in Galston and nearby locations:
  • MartinAnne139 Annie Martin AM (@MartinAnne139) reported from Sydney, State of New South Wales

    @Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • julietrell Julie Trell 🌈 (@julietrell) reported from Sydney, State of New South Wales

    Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in

  • FionnaYvette Fionna Collantes (@FionnaYvette) reported from Sydney, State of New South Wales

    @Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....

  • FionnaYvette Fionna Collantes (@FionnaYvette) reported from Sydney, State of New South Wales

    @Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....

  • bldfvr Keira (@bldfvr) reported from Sydney, State of New South Wales

    Ordered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.

  • ColinJPettitt 𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁 (@ColinJPettitt) reported from Sydney, State of New South Wales

    @NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬

  • StallionDuckx3 Blair / Mrs Wayne 🐨❤🇦🇺 (@StallionDuckx3) reported from Sydney, State of New South Wales

    LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    @Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.

  • midii Ken Moore (@midii) reported from Sydney, State of New South Wales

    Good job @Telstra At milsons point and no signal. Great network you guys have these days.

  • monsonflossy Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales

    @christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.

  • monsonflossy Jane Threlfall (@monsonflossy) reported from Sydney, State of New South Wales

    @christianharrup @cityofsydney @CloverMoore I’m all for good planning and well-designed phone boxes too, but don’t think blame rests on Telstra here. Those phone boxes, ugly or not, are an essential service to those w/out phones. Telstra are not designers. Good design management would consider that.

  • usaussie01 David Brown (@usaussie01) reported from Sydney, State of New South Wales

    @MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers

  • jrbrown48_brown Raymond Brown (@jrbrown48_brown) reported from Sydney, State of New South Wales

    @NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help

  • traceys27 tracey27 (@traceys27) reported from Sydney, State of New South Wales

    Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep

  • SPECCAPITAL SPEC Capital (@SPECCAPITAL) reported from Sydney, State of New South Wales

    On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Telstra 4G is still **** in the airport train tunnel.

  • goober_au Goober (@goober_au) reported from Sydney, State of New South Wales

    @Telstra I have been chatting to your usless staff for over 7 hours now to fix my Pixel 6 Pro pre order that you screwed up. Now it look like I won't be getting it on launch all because your staff are completely incompetent.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • iamnotbatman01 matt (@iamnotbatman01) reported

    @Telstra @NBNCo outage in 3185, elsternwick, just on 3pm. No Foxtel cable either.

  • yaakov_h Yaakov - יעקב (@yaakov_h) reported

    @Telstra your customer service chat reps wasted my time on what should have been a very simple request but apparently the chat logs are deleted so complaints team can’t escalate 🤨

  • yaakov_h Yaakov - יעקב (@yaakov_h) reported

    Apparently @Telstra’s crappy in-app customer service chat doesn’t leave enough of an audit trail for the complaints team to follow up on. WTF.

  • gardenGnomen Polly P. (@gardenGnomen) reported

    @AndrewHolmes01 @Telstra A special ship gets the two ends above water, they fix it and drop it back into the abyss.

  • _Chrispy_Kreme_ Chrispy 🍩🍩 (@_Chrispy_Kreme_) reported

    As someone who calls people everyday for work, often with long messages and content to discuss - can we all acknowledge that Telstra's message detect service is the worst thing to exist in the automated telecommunications world? Thanks

  • BarringtonCoast Barrington Coast (@BarringtonCoast) reported

    @Telstra mobile phone service has been down in Gloucester NSW for a couple of hours now with no notification on their outage map. Users advise they are getting all bars (full signal strength) but unable to make or receive calls.

  • wayfarer6123 wayfarer (@wayfarer6123) reported

    @Telstra no modems for 5G home internet, register interest…Communication is quite broken, no acknowledgement email..ideally should take the orders with tentative timeframes for modem delivery…didn’t like level of information being provided, not something we expect from Telstra.

  • vEternity_ Eternity (@vEternity_) reported

    @incendery_lemon Turns out when he used to work for Telstra they had a tonne of old equipment that never got thrown out and he took a few boards when they closed the office down

  • Hekas_ Eon Hekas (@Hekas_) reported

    @chaigrima Dealt with Optus every time too and never got anywhere with them, Telstra isn’t the best but has definitely been better than anything else atm

  • TheProficy_OwO ジャック (@TheProficy_OwO) reported

    Australia Post makes the 4 hour wait times to the overseas call centres with Telstra customer support seem fast