Telstra Outage Report in Galston, Hornsby Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Galston, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Telstra
Telstra is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Galston, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Galston, State of New South Wales
Latest outage, problems and issue reports in Galston and nearby locations:
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Dave The Happy Holidays
(@HappySinger) reported
from
Sydney, State of New South Wales
@tomcollins76 Yeah, the independent systems it replaced did that and did it well. I've identified at least three specific issues but they boil down to overengineering (imho) and not gracefully handling flaky connections while Telstra 4G had a moment.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Lee Hawksley
(@leehawksley) reported
from
Sydney, State of New South Wales
@Telstra your NBN service is so so bad it’s beyond words - 0.1MBs “speed” for days, online help/chat is unmanned and over 1hr listening to your hold music!! Hopeless.
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Sam L
(@lopizzo) reported
from
Sydney, State of New South Wales
@Telstra Zero wireless connection & lag from our Smart Modem & it doesn’t move to the 4G network when there is an outage. Last 3 days has been shocking . Can you help?
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra I could, but it has not worked for the half dozen other times I've been asked to do it. It's been acknowledged as a problem with numerous people and the app is broken. Thanks Evie, I would prefer to hear from the app team as to when it's going to be fixed!
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
@BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks
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Brian Meinrath
(@BrianMeinrath) reported
from
Sydney, State of New South Wales
@Telstra Hi Lara. It's a Telstra Marketplace Business Account. We were told services would be restored midnight last night but it wasn't and we haven't had an update since. Needs to be escalated. 100+ people relying on your service to run our organisation.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Andrew Parkinson (Parko) 🇦🇺🇬🇧
(@andoparko) reported
from
Sydney, State of New South Wales
@andy_penn I’ve had internet outage since 7am, broken promises in the first few hours and zero response to repeated requests for support all day. Has Telstra shut up shop today? #telstra
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Youngman
(@Youngman002) reported
from
Sydney, State of New South Wales
@Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.
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Andrew Parkinson (Parko) 🇦🇺🇬🇧
(@andoparko) reported
from
Sydney, State of New South Wales
@telstra I have had no internet since this morning and despite repeated requests I’ve had no response from customer service. What’s going on?
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George Wolfgramm
(@GeorgeWolfgram2) reported
from
Sydney, State of New South Wales
Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol
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Ben B
(@Benb55) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.
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Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope
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🇦🇺mikeaubrey🏳️🌈
(@mikeaubrey2) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra Seems awfully familiar.....took us 10months to resolve.......& now the taxpayers have coughed up another $3bn to "fix" the NBA 😠😡
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Phoebe Tang
(@phoebeyht) reported
@Telstra @cuburak Same issue here! Spotify asked me to contact you.
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Johnny Clark
(@JohnnyClarkNYC) reported
@katenoon @riffwithbiff It’s a Telstra issue 100%
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💧Jacob Munroe
(@jacobimunroe) reported
@mrdaniyyel @Telstra I’m also having this problem
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burak bakır
(@cuburak) reported
@PaulRui60192984 @qouthraven @Telstra Exactly same problem happening to me on Telstra. however there is no problem with using on wifi or Optus sim card.
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Lukey H
(@LUKEH084) reported
@riffwithbiff Same issue here on the Telstra network and an iPhone 12. Defeats the purpose of mobile data when you can’t use an app away from home.
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Ram Nijhawan
(@ramnijhawan) reported
@Telstra Will someone fix the issue please. Day 9 today.
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Sarah french
(@Teamfrench_) reported
@Telstra @Lindsay_Head I'm having the same issue for the last two days! Premium spotify membership and only able to play with those features in WIFI not with data. Tired reinstalling and resetting Iphone settings with no luck ;(
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Ram Nijhawan
(@ramnijhawan) reported
@Telstra Case Manager has no idea what the issue is or how to fix. No slution, no ETA, no explanation, doesn't keep in touch. What do we do now?
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Mitch Morrissey
(@MorrisseyMitch) reported
@Telstra What’s happening with the @Spotify telstra issue? @SpotifyCares
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Kate Noon
(@katenoon) reported
@riffwithbiff Also, I was told by Spotify that it was an iPhone issue not a Telstra issue. I deleted and re-downloaded the app but now it doesn’t let me log in at all either.