Telstra Outage in Galston, Hornsby Shire, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Telstra problems in the last 24 hours in Galston, State of New South Wales

Telstra Outage Chart in Galston, Hornsby Shire, State of New South Wales

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Most Reported Problems:

Internet
(52.99%)
Phone
(32.82%)
Wi-fi
(5.84%)
E-mail
(4.17%)
Total Blackout
(2.78%)
TV
(1.39%)

Telstra Outage Map Near Galston, Hornsby Shire, State of New South Wales

The most recent outage reports and issues originated from Sydney, Parramatta, Galston, Turramurra, Hornsby and Toongabbie West.

Sydney Internet
Sydney E-mail
Sydney Internet
Sydney Internet
Sydney Internet
Sydney Internet

Telstra in Galston, State of New South Wales Comments

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Telstra Issues Reports Near Galston, State of New South Wales

Latest outage, problems and issue reports in Galston and nearby locations:
  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Originaltibbedy @marckean @NickRossTech @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB It is my understanding that backward compatibility is limited to a version or two. One of the big delays in Telstra going to DOCSIS3 was apparently because they had old kit (theirs and customers) still on the network.

  • fictillius Quiet, Evan (@fictillius) reported from Sydney, State of New South Wales

    @zerogeewhiz @WarWraith Telstra had become completely unusable along the T8 line for me, especially the airport tunnel. Full signal and no data daily. Now on Voda I can stream Netflix and Apple TV+ all the way with no issues.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...

  • Spreeman Spree (@Spreeman) reported from Sydney, State of New South Wales

    Hey @Telstra are you guys competing with Centerlink. Trying to get this stupid debarcle fixed. Got fobbed off earlier. It is simple. Give me a proof of purchase! Just one my email. With my name, pruduct etc. Nothing more!

  • scrumblebum1 Mark (@scrumblebum1) reported from Sydney, State of New South Wales

    @Telstra Maybe @telstra should find a way to deliver a product that we pay premium price for. Always happy to take our money but never to keen to deliver a good product.!!!!

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣

  • gb_satishkumar Satish Kumar (@gb_satishkumar) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814

  • AKorSyd Angelo Korsanos (@AKorSyd) reported from Sydney, State of New South Wales

    @Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.

  • scrumblebum1 Mark (@scrumblebum1) reported from Sydney, State of New South Wales

    And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.

  • melgianoutsos melgianoutsos (@melgianoutsos) reported from Sydney, State of New South Wales

    @Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD

  • PeterWombat PeterWombat (@PeterWombat) reported from Sydney, State of New South Wales

    Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...

  • laurenjcapelin Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, State of New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • mak35h MAK35H (@mak35h) reported from Sydney, State of New South Wales

    @Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    @Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support

  • oceanswims oceanswims (@oceanswims) reported from Sydney, State of New South Wales

    Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    ...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra

  • prleeds Phillip Leeds (@prleeds) reported from Sydney, State of New South Wales

    Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...

  • Colgo Paul Colgan (@Colgo) reported from Sydney, State of New South Wales

    This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice

  • LisaStoj Lisa Stojanovski (@LisaStoj) reported from Sydney, State of New South Wales

    @Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.

  • sharpielaw Andrew sharpe (@sharpielaw) reported from Sydney, State of New South Wales

    @Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.

  • manaz_d Robert Hudson (@manaz_d) reported from Galston, State of New South Wales

    @Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.

  • claudiajayne_ Claudia Jayne (@claudiajayne_) reported from Sydney, State of New South Wales

    Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...

  • willdeasy Will Deasy (@willdeasy) reported from Sydney, State of New South Wales

    Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach

  • MopOfVirtue The Mop of Virtue (@MopOfVirtue) reported from Sydney, State of New South Wales

    @Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)

  • kollectivekook courtney✨ (@kollectivekook) reported from Sydney, State of New South Wales

    I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.

  • drunkenmadman John Craven’s Boozehound (@drunkenmadman) reported from Sydney, State of New South Wales

    Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.

  • Gloreen_Goldin Gloreen Goldin (@Gloreen_Goldin) reported from Sydney, State of New South Wales

    @Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr

  • milczy Laura Milczarek 🇦🇺 (@milczy) reported from Sydney, State of New South Wales

    People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    @Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.

  • deepbona deepak (@deepbona) reported from Sydney, State of New South Wales

    No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra

  • Shagdush Greg Edwards (@Shagdush) reported from Sydney, State of New South Wales

    @Telstra Just got off the phone to @telstra 2nd Lev support. They are sending around a cable contractor to have a look in the pit. Seems as though NBN own the cables and Telstra provide the signal in my area.

  • hollingsworth Tony @OmptyMedia (@hollingsworth) reported from Sydney, State of New South Wales

    Hi @Telstra your service this year has been outstanding, and although Dylan on the One Sales team has helped out today on a new iPhone XI Pro Max upgrade, it’s not good enough for me. Telstra has always made some kind of offer when upgrading. Please help.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @tuppaware @skylxrksays Aldi uses 'part' of Telstra (the wholesale bit). Only Telstra/Boost get the full footprint, and support for VoLTE and WiFi Calling.

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra Well what do you know @NBN_Australia finally click over to 85Mbps....did I spend countless hours to resolve the fact that #telstra “forgot” to flick the switch on my account...why did it have to come to a #complaint

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra I have logged a complaint and I am still waiting for a call back on a service that I was meant to be getting from day 1.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • Autard26 Dominique Autard (@Autard26) reported from Sydney, State of New South Wales

    @Telstra @NBN_Australia promises promises nothing but broken promises.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra Damn. I’m buying my iPhone 11 outright and I’m on Aldi pre paid, they use the Telstra network.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    Playing the call the Telstra number the error message says to call and getting transferred around to different people that can’t help then being put through to the exit survey after wasting time and nothing being done

  • fakescottsumner Scott Sumner (@fakescottsumner) reported from Sydney, State of New South Wales

    Got hung up on by @Telstra today because I asked for a resolution (a couple of times 🤬) to a delivery issue...called back and dealt with a guy called Sherwin who was completely fantastic with dealing with an angry me (and solved my issue). We need more Sherwin’s in the world!

  • ajep Andrew Jeppesen (@ajep) reported from Sydney, State of New South Wales

    @Telstra Can you explain why my Telstra “Smart” Modem has switched over to Telstra's mobile network 8 times in the past 2 months

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • KarenWi151515 Karen Williams (@KarenWi151515) reported

    @Studio10au @RReidsHollywood Try telling that to youngsters who work in Telstra or Apple stores. They talk a 100 words a minute in a language we are unfamiliar with about gadgets we haven’t heard of. When we politely ask for clarification they roll their eyes & say is there anything else I can help you with!

  • GSunknown Geoff Southwell (@GSunknown) reported

    @Telstra I asked the person I spoke to yesterday am to raise a complaint Haven't yet been contacted by case manager I had one a few weeks ago - got one call but zero follow thru

  • GSunknown Geoff Southwell (@GSunknown) reported

    @Telstra That it could not be escalated without tech visit - last tech concluded no issue onsite and he had escalated - nothing has been done since I've taken 3 mornings off already I've spent a total of 5 hours on ph

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Telstra teases premium paid service

  • mrshubbo23 Peta Hubbard (@mrshubbo23) reported

    @hasselljpb @Telstra They can’t find fix the Bruce rock tower that is less 100m from my back door. Replace the batteries ... how hard is it

  • Sayo_Nara_88 Sayo_Nara (@Sayo_Nara_88) reported

    @Telstra Only outage was on the 20th at Rockingham 6168. I couldn't call as phone is now connected to nbn. So if nbn is out everything is out. As for calling im at work so its kinda hard

  • DylanWalkden Dylan Walkden (@DylanWalkden) reported

    @danteruker @Kynes3 @deniseshrivell That only applies to premises with a service supplied via an NBN fixed line technology, so you'll get to keep your existing Telstra services. Though Telstra having been pushing for the Universal Service Guarantee to be changed so they can replace them with mobile technologies.

  • demetrithomas hank jonas (@demetrithomas) reported

    Dating apps... Yeah nah. If I wanted to talk to someone for hours and accomplish nothing, I’d call Telstra to fix my phone

  • Mau5Danger danger_mau5 (@Mau5Danger) reported

    Dating apps... Yeah nah. If I wanted to talk to someone for hours and accomplish nothing, I’d call Telstra to fix my phone

  • BrettPage72 Brett Page (@BrettPage72) reported

    @Optus How about rolling services into the bush ! @Telstra has all the customers but their service is shit , easy money