Telstra Outage in Galston, Hornsby Shire, State of New South Wales

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

 Problems detected at Telstra

Telstra in Galston, Hornsby Shire, State of New South Wales problems in the last 24 hours

Telstra Outage Chart in Galston, Hornsby Shire, State of New South Wales

March 20: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (53.56%)
  • Phone (27.37%)
  • E-mail (8.60%)
  • Wi-fi (5.71%)
  • Total Blackout (2.89%)
  • TV (1.88%)

Telstra Outage Map Near Galston, Hornsby Shire, State of New South Wales

The most recent outage reports and issues originated from Sydney, Parramatta, Hornsby, Turramurra, Brooklyn, Toongabbie West and Galston.

Telstra in Galston, Hornsby Shire, State of New South Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telstra Issues Reports Near Galston, Hornsby Shire, State of New South Wales

Latest outage, problems and issue reports in Galston, Hornsby Shire, State of New South Wales and nearby locations:
  • MarcoNero Marco Nero (@MarcoNero) reported from Sydney, State of New South Wales

    @Telstra_news Chinese censorship erased the '1989 Tiananmen Square protests' from their internet (where Chinese citizens were gunned down & crushed with Government Tanks). Shame on you Telstra: You've just reached Communist Levels of Censorship in Australia. A sad day for freedom & liberty.

  • jphall707 John Hall (@jphall707) reported from Sydney, State of New South Wales

    @telstra can you please fix your outages website. Everyday it states will be fixed by 7pm only for it to change at 730 to 1 day. This has been going on for nearly 3 weeks. Utterly useless customer service.

  • thecoogean A.Banuelos (@thecoogean) reported from Sydney, State of New South Wales

    @Telstra Thanks for reply. I have been told issues will be resolved in 24/24

  • thecoogean A.Banuelos (@thecoogean) reported from Sydney, State of New South Wales

    @Telstra @LockyMcCaffrey How about replying to me. My Mother has had no cable for 3 weeks. Keep saying there is an outage. 2 new modems no change. Hours wasted on phone. All I want is a technician to come out. Round and round in circles

  • AnthonyClarkAU Anthony Clark (@AnthonyClarkAU) reported from Sydney, State of New South Wales

    Hey @telstra. Outage of cable internet all day in 2226. Nothing on your page but Foxtel says there’s a problem with cable. It’s been on and off for weeks. Very frustrating.

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra 170185443 this is the case number, for the second time , the level two team is not showing up at my place to fix the problem. They should be here by today.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra My area is not yet serviced by the NBN. @Telstra are still solely responsible for the service.

  • Azizalamri16 Aziz ^_^ (@Azizalamri16) reported from Sydney, State of New South Wales

    @Telstra I live in Ashfield, Sydney. I have been waiting for a week for The technical support to come to fix the modem in my house. I thought Telstra is the best company in Australia, but .....

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And your poor sales staff who can only say “I can’t help with that”, “I’m sorry, the system won’t let me” … This is not acceptable really

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra Of course not! Has to be sent to Tech to assess … a simple replacement battery would probably have sufficed. Given bureaucracy knows how long! 1. Very annoyed customer ( now thinking of cancelling service) 2. Tech over-kill on your end 3. Missed retail opportunity

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    @Telstra And poor sales guy said having spare batteries in store would make his life much easier! So frustration for him, frustration for me - you could have sold me spare battery = $ for you, less angst for me. Instead now involving whole tech team for Netgear with dead battery. Idiocy!

  • intersticia intersticia (@intersticia) reported from Sydney, State of New South Wales

    Furious with @Telstra Have device with dead battery - very simple fix - but have to send off. Come on @Telstra

  • scottdoorey scott doorey (@scottdoorey) reported from Brooklyn, State of New South Wales

    @WazzFi @martyn_rees @TheWLAN @Telstra @Stephen__Cooper Exactly. How hard can it be to build a standalone event Wi-Fi network within MCEC....

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    Appalling service again @Telstra in your flagship store at 4.30pm and told need to make an appointment to have a phone looked at. Not happy at all.

  • Zordabo Zordabo (@Zordabo) reported from Sydney, State of New South Wales

    Telstra shop in randwick smells so bad, dude had to blast the place with Glen 20

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra It does not matter why I went in there it was that one store member from rouse hill lied to me about the service I could obtain at castle hill.

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    hey @NBN_Australia your blokes tore up my landline, promised it would be ok by the end of the day (and it isn't). Seems a bit rich to ask @telstra to fix it.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra @andy_penn can you please provide me with details of cancelling my accounts. This includes all mobile phones SIM cards and the failed home internet service. I count believe the culture of lies your staff and the staff in your stores continue to perpetuate. #overit

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra As I said the speeds are better using the sim backup service than the fixed main line. As this was sold as a streaming service if 1.5mbs min then as you can see from your own app streaming is not capable of being delivered. So I have been sold a false deal @andy_penn

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    Epic #fail @Telstra! I’ve been trying to set up broadband internet since 18th Dec and nothing! Now I have a bill for $174 and no service. I’ve have countless conversations with your call centres and complaints dept and I’m going insane trying to get this sorted. I’ve had enough!

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Also I have paid hard earned cash for equipment that is useless and redundant as I have no Internet service for which the items were purchased to be used with. Telstra wifi boosters. #customerservicefail

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • MitchOates Mitch oates (@MitchOates) reported from Sydney, State of New South Wales

    @TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too

  • DiWebster worldwidewebster (@DiWebster) reported from Sydney, State of New South Wales

    @jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.

  • jazzhourigan Jarrod Michael (@jazzhourigan) reported from Sydney, State of New South Wales

    What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra Down again. This is becoming very frustrating...

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @Telstra And down again just now. Outage page blames nbn again...

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra And still charging for full service. Home full of kids hating Telstra as no internet!

  • jayandp john ross (@jayandp) reported from Sydney, State of New South Wales

    @Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!

  • coderHavingFun coderHavingFun (@coderHavingFun) reported from Sydney, State of New South Wales

    @Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    @Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert

  • JennaPrice Jenna Price (@JennaPrice) reported from Sydney, State of New South Wales

    I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.

  • Strehlowwendy Wendy Strehlow (@Strehlowwendy) reported from Sydney, State of New South Wales

    @NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:
  • blueyedfonzie Lizanne Dalgleish (@blueyedfonzie) reported

    Can’t believe the terrible service @da1Funjabi has experienced by @Telstra make sure to keep us updated - I want a play by play of exactly how long it takes for them to sort this out - 2months is crazy!!! #whatwifi #CustomerService #Telstra

  • ianspencer Agent 86 (@ianspencer) reported

    @BurnedSpy34 Interesting my internet provider is doing zero censoring. Thanks, @Aussie_BB on my phone on @Telstra network their censoring, we wont forget Telstra!

  • Zurqzz Code Zurqz (@Zurqzz) reported

    @Telstra why’s your net so shit 😂

  • da1Funjabi Bobby Storm (@da1Funjabi) reported

    And also...the case manager that initially contacted me has left with no resolution but didn’t even bother to hand over to anyone #telstra #reckless #omnishambles

  • wmaster33 Wm (@wmaster33) reported

    @TonyHWindsor @AndrewCatsaras Down my street we had Telstra HFC, optus HFC and Telstra copper. NBN bought the optus HFC which they have decommissioned. The have decommissioned the copper. We now all share the one testra HFC for internet, Foxtel and phone...this used to be called fraud.

  • da1Funjabi Bobby Storm (@da1Funjabi) reported

    @Telstra SR 1-1894197487713 // Complaint Reference Number.I’ve called Monday with promises of someone calling me on Tuesday and called again today, with someone meant to call me back this afternoon. Excuses after excuses. Disgraceful behaviour waiting for 2 months living in urban Sydney

  • A_Tass1 Anthony Tassone (@A_Tass1) reported

    @VinumAloes @Telstra I think it’s fibre to node Anne. @NBNCoLimited @NBN_Australia insist that there is sufficient service to my premises after several checks

  • scully65 michael scully (@scully65) reported

    48 minutes on hold waiting for @Telstra tech support...

  • daniellauhlig danielauhlig#qanon (@daniellauhlig) reported

    @RitaPanahi I have not heard one reporter speak out against @Telstra blatant shutting down of internet content accessible to the Australian people/ #8chan #QAnon we are china.

  • da1Funjabi Bobby Storm (@da1Funjabi) reported

    Hi @Telstra I placed order 1-1888935160328 24/Jan/19 and still no service activates. Twice engineer fails to show up. Complaints dep’t don’t respond, had client manager who has stopped responding. Failed to call back despite countless promises #shambolic