Telstra Outage Report in Galston, Hornsby Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Galston, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 03: Problems at Telstra
Telstra is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Galston, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Galston, State of New South Wales
Latest outage, problems and issue reports in Galston and nearby locations:
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)
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Laura Milczarek 🇦🇺
(@milczy) reported
from
Sydney, State of New South Wales
People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730
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The Mop of Virtue
(@MopOfVirtue) reported
from
Sydney, State of New South Wales
@Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice
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oceanswims
(@oceanswims) reported
from
Sydney, State of New South Wales
Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!
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Lisa Stojanovski
(@LisaStoj) reported
from
Sydney, State of New South Wales
@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.
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Claudia Jayne
(@claudiajayne_) reported
from
Sydney, State of New South Wales
Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra
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Robert Hudson
(@manaz_d) reported
from
Galston, State of New South Wales
@Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...
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Paul Colgan
(@Colgo) reported
from
Sydney, State of New South Wales
This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.
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Gloreen Goldin
(@Gloreen_Goldin) reported
from
Sydney, State of New South Wales
@Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach
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courtney✨
(@kollectivekook) reported
from
Sydney, State of New South Wales
I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Madbeastie
(@Madbeastie1) reported
Just thinking out loud here no hate comments please… But I have noticed that Telstra have added the #LetsVaxx to the service provider section on your mobile section without permission I would think anti-vaxx people would find this offensive . Selectable only option in settings??
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Leonie
(@Leonie77212239) reported
@Telstra I'm missing my family while in lockdown so it would be great to be able to call them. Unfortunately I can't because I am 4 1/2 weeks without service. Telstra's response, we're working on it. NOT GOOD ENOUGH
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Beanzie 🇦🇺
(@BeanzieJones) reported
@Nikko42556632 @Telstra Yep, screeny from my phone..couldn’t believe it when I noticed! I thought the staysafe message was bad enough..but this takes the cake!
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Chris
(@ThatDamnDoubleC) reported
@rad_shazz It happens. And dealing with Telstra.. is never fun. But, and I can only speak for myself. There is no need to apologize for the lack of streams. In quite a big way, you’ve helped me on a personal level without realizing it. You’ve graciously gifted subs when you havent had to..
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Brian Wilson
(@ietsystems) reported
@Telstra Well Greg (or are you a bot?) - there IS an outage as confirmed by your own operator! - pls refer to the fault reference in the DM. Customers want honesty not call-centre, bot BS & bills for non-existent service. My advice still stands: Don’t use Telstra they’re too unreliable!
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#PeaceForArmenia🇦🇲
(@karevorche) reported
@Telstra Cancelling my Telstra service. You fear mongering coercive scuum
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Brian Stevens
(@factchekka) reported
@mdr_chop @Stray2617 @Telstra LoL antivaxxers just love confirming how stupid they are to the rest of us.
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Tony
(@toporpello) reported
@Telstra Will you refuse service to those who choose not to be vaccinated? Will refuse employment to those who chose not to get vaccinated? Simple yes or no thank you.
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David Moore
(@DavidMo70005810) reported
from
Melbourne, State of Victoria
@Telstra You just put my nbn bill up. I can’t cancel within contract without a penalty but you can put prices up. When the contract expires you will lose a 20 year customer. Mobile and internet. So long. Never to return
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RS
(@DustyWombat) reported
@HelenRobertson4 @Telstra Helpful. Just fix the connection first, telstra! Or at least offer a dropback alternative.