Telstra Outage Report in Galston, Hornsby Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Galston, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Galston, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Cornwallis |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Galston, State of New South Wales
Latest outage, problems and issue reports in Galston and nearby locations:
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(@p_terg) reported
from
Sydney, State of New South Wales
@DanieTreg @Telstra There is a ... in the top of the app to either escalate or resolve the chat Trust me- escalation doesn’t involve a local op but it gets a response! So does raising a TIO issue!!
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Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Telstra Too late . I left. You all are so curious when we leave. Simple.. improve customer service. Respond quickly & efficiently. Not hard. But it is for telstra/foxtel customers.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Tom as per your instructions I spent an hour with your robot using your chat service today and have been terminated with none of my issues resolved. I am so angry! What number do I call for lodging a complaint.
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Brad Keeling
(@bradatslice) reported
from
Sydney, State of New South Wales
@albericie @Telstra @albericie they are actually ok if you use the complaint login.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra My access has been revoked! What is the tech support number. I need to speak to a person not a robot
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
@triff81 @Telstra Haha, their customer service is ****! I was looking at becoming a customer and bringing 3 contracts across, yet they couldn’t help me.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@cameron_rogers I’ve been in aus 12.5 years and know many very smart people, some who run successful businesses, and all have experienced terrible service fro @Telstra - and no,not being picky, but being told they bought X and received 8. That’s bad. Seriously bad. Inexcusable. And repeated.
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra after spending 2 hours with a chat robot today trying to resolve my account security breach my access to my accounts have now been revoked! Unbelievable and still no-one calling me to help. Pathetic beyond belief.
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Paul Skip
(@PSkip38) reported
from
Sydney, State of New South Wales
@Telstra did not provide a window so I could type in my question, bad web site construction & finally why not provide a paragraph on the bill to explain & I know that can be done. Overall extremely bad experience.
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Courtney
(@Burgo0806) reported
from
Sydney, State of New South Wales
Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I know many brilliant people who have worked at Telstra, i also know many have fought hard for the customer. The human. The people who consume the service. I need to ask: is there something elemental in big orgs that impede CX success? 2/2
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@LennaLeprena @Telstra Never had good service. Telstra have a good mobile network in Tasmania and that’s it.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour 10 minutes and still on hold. Horrible customer service
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra 1 hour and 20 minutes on hold. It’s becoming laughable know. Seriously you need to fix up your customer service and employ more people to man the phones
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@ValueInvestorMD @GoldinPaul After some recently venues got lax (ugh, complacency), govt considering making the Service NSW QR code *compulsory* (as a provided option). Sure beats the mishmash of awful forms and different websites - Maccas, Woollworths, Telstra stores, random cafes/pubs etc
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra on hold waiting to talk to somebody for almost 40 minutes and still waiting, really poor service
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Andrew Best shaving yaks ... mking endorphins
(@AUSFestivus) reported
from
Hornsby, State of New South Wales
@yayKM Telstra has always run it afaik. They seem to do a good job. I can only recall a single widespread outage a few years back.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I could write a book on my decade of interactions with @Telstra and the dozens of crap interactions. Layering the many other people who’ve had terrible interactions, it’s clear CX is failing on many, many levels. 1/2
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Lucy & the Runaways⁷🌾
(@lucyrunaways) reported
from
Sydney, State of New South Wales
@MummaArmy @BTS_twt lucky my army friend is here, she had a VPN login so we frantically downloaded it and got it working. i am officially complaining to telstra after this. im having a wine now after my half hr freakout lmaoooo
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💧MC2
(@MC2Cities) reported
from
Sydney, State of New South Wales
@Telstra Hello Tom I have been trying to speak to tech support to since 29th July! Keep going around in circles! So who is going to call me to fix this theft of my identity breach by Telstra?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Linn
(@Salsnifer) reported
@hoser_meier @Telstra I have a log of calls and (non) responses. Thanks for your support! (More than the fake support from Telstra)
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TheRandomone
(@RandomoneThe) reported
@Telstra I moved house so it's a transfer of connection 3 1/2 weeks later I have had 1 day of ADSL a dozen phone calls to tech support, been told I would be contacted by level 2 tech as many times and never have been contacted.
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The Purl Box
(@ThePurlBox) reported
@Telstra I got two emails in rapid succession saying we had used 75% and then used all of the data - but we are unlimited. Something is not right. Internet still terrible today
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01101010 01101111 01100010 01110011 01110100
(@jobsts) reported
@mariewalsh18 @PhilCygnus Howard stuffed up so much. -led us to Iraq war -housing market, capital-gains-tax -killed ISP market making Telstra monopoly -****** up education, private schools anyone??? -medicare -indigenous people -religion -soooooo much more. We should ask: what did he NOT **** up? Guns.
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Con K ©
(@ck7581) reported
@Optus Tried restarting... now online with the spinning wheel in the middle. Watching on Samsung 8K TV with Telstra cable internet. Also issue watching on Samsung Mobile through 5G network.
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Beth Walmsley
(@worldwarbeth) reported
Nah this is really not on @Telstra Cancelled my internet with you THREE TIMES and i’m STILL BEING SENT MONTHLY BILLS. Internet hasn’t been used since the beginning of January. Wtf is wrong with yall seriously? #PissedOff
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SamWise
(@SamWise4Peace) reported
@Telstra anything wrong with the internet today? It’s bloody slow as a snail
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Brennanananana
(@BasicSkelington) reported
@HighlySpammable I ended up giving up on Telstra due to technician wait times, but Optus already have a 5g home internet service which has been pretty solid so far, modem needs resetting far more often than desirable but so far so good
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Wiggyagogo ™
(@wiggyagogo) reported
@Telstra #telstra are hopeless!! The chat function is useless! Oh man. Frustrating. I’m out Telstra! Zero service !
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Lynette
(@lynwill65) reported
@Telstra (1) I've been an internet customer for almost 20 years and since Friday have had 2 chat convos with support as my NBN isn't working. Friday I wasted over an hour before we were reset and I lost connection. Today I am up to almost 5 hours and counting. Cont...