Telstra Outage Report in Galston, Hornsby Shire, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Galston, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Galston, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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Telstra Issues Reports Near Galston, State of New South Wales
Latest outage, problems and issue reports in Galston and nearby locations:
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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worldwidewebster
(@DiWebster) reported
from
Sydney, State of New South Wales
@jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra As I said the speeds are better using the sim backup service than the fixed main line. As this was sold as a streaming service if 1.5mbs min then as you can see from your own app streaming is not capable of being delivered. So I have been sold a false deal @andy_penn
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
Another day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.
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Mitch oates
(@MitchOates) reported
from
Sydney, State of New South Wales
@TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Also I have paid hard earned cash for equipment that is useless and redundant as I have no Internet service for which the items were purchased to be used with. Telstra wifi boosters. #customerservicefail
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Jarrod Michael
(@jazzhourigan) reported
from
Sydney, State of New South Wales
What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
Epic #fail @Telstra! I’ve been trying to set up broadband internet since 18th Dec and nothing! Now I have a bill for $174 and no service. I’ve have countless conversations with your call centres and complaints dept and I’m going insane trying to get this sorted. I’ve had enough!
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Murphy
(@GTMurph) reported
Have to love @Telstra when the call gets tough chasing a credit, the easiest thing to do is hang up when I question why you don't have this information on your screen 😬🙄😞
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Margot McLennan
(@Gotwat31) reported
@MadamEarth Factor in Telstra paying mega bucks to upper management whilst cutting the staff who actually do the work and zero investment in maintaining (forget upgrading) infrastructure. In addition to being cut off on Friday we had a blackout (NBN & wifi gone) & no mobile or4g.
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BrucetheGoose
(@GooseBrucethe) reported
@jennifer_murko @reallykazcooke @Telstra Awful treatment of customers. Not only Telstra. With less face to face banking services many seniors are seriously let down. While internet banking is fine for me, I remain with a credit union that has physical branches but for how long?
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Myf Trant 🌈
(@mjt73) reported
@reallykazcooke @Telstra It’s so counterproductive when you really need to speak to someone but you are already incandescent with rage after making seven calls and getting that automated text 6 times before you tell the robot you are going to cancel. Funny how quickly you get a person then
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emma connellan
(@emconnellan) reported
@JohnYoung18 @Telstra John I feel the pain. They were terrible 20 years ago too. Then no internet but they kept refusing to put phones on because no street names. In the end I said I live in U2 street. Love to all there E
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Blockedbyellymelly#
(@Mitchel65419492) reported
@CaroDiRusso Thats easy. When John Howard sold Telstra to taxpayers, when they already owned it. Now the govt pays rent to Telstra to use the network, that they previously owned. Howard should be in gaol.
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MacMason
(@MacMaso27508542) reported
Now that @Telstra customer service has connected I'm less impressed. What part of I am a computer tech that has done the following bullet pointed troubleshooting steps means that you follow the script anyway?
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leventsouffle
(@surlestombes) reported
@Telstra There is a lesson there Tom, I spoke with 20+ @telstra staff in Perth, Adelaide, Townsville, Brisbane, Luzon and other places and no-one would take ownership of the problem. I was abused, fobbed off, told I was wrong, a fool and worse; and spent 40 odd hours on the phone.
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Tony Morley II
(@tonymmorley_II) reported
@Telstra Unfortunately not, they just said they would be sending it off with the next batch of returns. I think the issue here is a systemic system issue, I'm bringing it up because it's a wide spread issue that need a solution. People need a hardware receipt of return.
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Dean Knight
(@knightd73) reported
@CranmoreFarming @Telstra Fyi as having worked in radio comms if antenna masts are directly in line they can skip towers this is a issue with dampier bunbury gas pipeline. Compared to old cdma all towers have a very sharp cut off so.more frequent dead spots as a result