Telstra Outage Report in Galston, Hornsby Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Galston, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Telstra
Telstra is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Galston, Hornsby Shire, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Cornwallis.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Galston, State of New South Wales
Latest outage, problems and issue reports in Galston and nearby locations:
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra are you or nbn going to sort out this half arsed service that I pay a fortune for?
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra Now trying to cancel the @NBN_Australia order with @Telstra after 3 failed attempts to actually get #NBN - I sent a chat message today which is the only channel available and it took 4 hrs for Telstra to respond with the first text. WTF?? It is the worst experience.
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@barrowwk123 @Telstra Me too. A chat about it on Telstra 24x7 app has been going on for four days so far - still no fix on my end.
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Jarrod McCloughan
(@jazza1983) reported
from
Sydney, State of New South Wales
Due to your totally unreliable service @Telstra I can not work from home. This has dragged on for weeks and your online thing now says is NBN related. I’m really annoyed and frustrated.
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Yeah, I’m in that trap at the moment & it’s awful. I’ll let you know.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
Dilation drops in Eye pictures took And @Telstra decides to call me several times during the whole process. A Filipino-accent and something about following up a complaint. I did a reverse-lookup and saw a number of complaints against calls to and from that number. FFS
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Isaac
(@Isaac_IWF) reported
from
Sydney, State of New South Wales
@Telstra NBN Internet is down barely functioning wont load anything not even Gmail. Phone support unavailable due to high vol of calls.
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Richelle V⁷ ⟭⟬ Ready for #BTS Anytime 💜
(@kraftsonality) reported
from
Sydney, State of New South Wales
On:E concert Telstra access complaint update - I got a credit on my account that covered the concert costs! Hopefully other people got similar credits too!
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra 3rd round of identical trouble shooting steps with 3 different support agents, zero progress getting the dropouts on my service resolved, day 4 and counting. Been on online chat with Telstra for 6hrs now. 😡🔫
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Derek Williamson
(@Derekjw) reported
from
Sydney, State of New South Wales
@Telstra Is in reference to older family member who left your store in tears after zero support. I will try and get case details. Shame we have to do this out here in the open.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@Telstra I closed the TIO complaint bc the issue was resolved. TIO reference 2020/09/11852. Shoddy @nbn fixed by a tech coming out to answer the question of indifferent service. Found and repaired the issue in the pit outside. No more problems!
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Dr Catriona Wallace
(@catrionawallace) reported
from
Sydney, State of New South Wales
@Telstra I am having huge issues getting #NBN ordered through you. Twice I’ve gone through your chat function & they’ve taken 2 hrs to take the order, then confirmed it, then I hear nothing for weeks, then I enquire, then they tell me there is no order. Twice. Fix this pls 😠
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra getting no response, still having issues, day 4, can't call as it dead ends me back to using the chat app which isn't working. Horrible horrible experience that's significantly impacting my ability to work 🤬
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OnurK
(@OnurKog) reported
from
Sydney, State of New South Wales
Telstra Eastgardens customer service so bad and the entire experience so uninviting. Wanted to look at a new phone. Thank you vodafone for amazing service.Have a new phone. #telstraiphone #vodafone
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Zacré Bleu
(@zacre_bleu) reported
from
Sydney, State of New South Wales
@joshh_dp Well. I was switching to Telstra anyway. My old carrier was ****
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@muddagen @Telstra @andy_penn Sure is. My Apple Watch 6 cellular isn’t compatible with the Telstra network. Been told that by three different Telstra employees. Yet they still advertise it works on the Telstra & Apple websites.
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david_myers
(@schnausdm) reported
from
Sydney, State of New South Wales
@jacket1962 @Telstra Yesterday having spent an hour online getting nowhere, not being able to speak to a person even though Telstra said I could. Drove to the local Telstra store where they told me the product Telstra suggested I should buy was useless and would not solve my problem.
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Andy ☁️
(@APACloud) reported
from
Sydney, State of New South Wales
@NBN_Australia my connection has been up and down all afternoon, service sucks! Should have stayed on Telstra cable!
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Lauren
(@OrytDurlin) reported
from
Sydney, State of New South Wales
@Telstra why are you the worst service provider of all time? Dial up connection is more reliable
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💧Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@Telstra Oh it's just an observation on how bad the network is across town! You know, the tiny city of Sydney. But if you say one needs to use software to restore speeds then something suspicious must be going on!!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Tsang
(@martinsytsang) reported
@skaye @Telstra Wow..but I am not surprised....I had similarly stupid experience after about 15yrs with them on cable broadband
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Eric
(@bananman1234) reported
@Miss_N0159 @Telstra When this happens to me I normally turn it off and back on. Seems to fix it
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Justin Herald
(@jherald) reported
@Telstra No.Due to it becoming so difficult for her to become your customer she decided to stay with Vodafone. It's great you have a "customer experience" department but you need a "customer journey department " as there were so many roadblocks with trying to give you new business.
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.
(@VasHappeninAu) reported
@david_a_s_j @Telstra Hi @Telstra, I’m having the same issue hoping you can help?
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TheShallowPond
(@TheShallowPond) reported
@Telstra Might be another opportunity to point out the 4G backup isn't working. Hasnt worked since you contacted us about 2 Xmas ago saying we were using the 4G backup too much, cause there was some extended outage. I think your guys disabled it.
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MGH
(@MichelleGHunder) reported
@skyloris Mine was the same until I called Telstra for help and they stopped. I was getting the ones where they used my numbers to call people too. Double whammy
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Charlie Walsh
(@Charlie51010577) reported
@Telstra WTH. My wifi has been slow since April. The people I’m speaking with on the phone refuse to get nbn out to my address. I want it rectified. Paying upward of $100 for nothing
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The True Fact
(@TheTrueFact3) reported
@Telstra #Telstra #telstra The people Twitter Telstra got to message me did not help. They messaged me the number for scam calls. Scam calls gave me the wrong number for billing. I now have a second number for billing.
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Simon Townsend
(@simont77) reported
@Telstra @acccgovau @TelcoOmbudsman please fix mobile service around Warragul. Can’t send photos via MMS or iMessage in or around many shops when buying for my wife. Often can’t QR check inside Bunnings/Kmart. Maybe stop advertising how good your network is until it is
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Odins_toenail
(@OdinsToenail) reported
@icathler @Wolfie_Rankin @JBHiFi I don't have one. I have a phone that does. A Pixel 3a is a Google designed phone. It has the ability to ID incoming spam calls and SMS. That's the solution. Perhaps Telstra could talk to Google?