Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (32%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Rely
(@Relygrindin) reported
@MiniMartozFN @Telstra help
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charles
(@charles08091961) reported
@Telstra Thanks but it’s with the #TIO now. @Telstra 7 days with no 4G and still nobody at #telstra can confirm this. Waiting for #complaints area to fix and then taking all my telco to @VodafoneAU Thank god for choices, no longer paying this mob $300 a month for incompetence service
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Sycoinc
(@sycoinc) reported
@Telstra any word on outages in Hurstville 2220 Area in NSW, my nbn router been blinking on and off for a few hours with the 4g backup on modem being super slow..
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David Aurora Audio
(@davidaaudio) reported
@Telstra Update from the next week- chat/phone didn’t help, went to a store. Queued for 90 minutes, @Telstra worker goes “What the hell? How can we stuff up so many times on one case?? Ugh. Hey, have you heard of the T.I.O.? Cool. DEFINITELY get them onto this”. Confidence inspiring.
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Kade/Galdriel
(@KadeBrooklyn) reported
Are any other Aussies with Telstra having wifi issues? I keep having to restart stream
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peter
(@peterw) reported
@tuppaware @VodafoneAU @Telstra Same problem. Website says not available and I’d rather switch to Vodafone given I’ve had no issues with my phone plan.
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Jaci
(@jaci_wiley) reported
@Telstra Glenn, that would be a great idea if I could open the app but I'm lucky to get any access to the mobile network. The Internet is still unavailable because the power is still down. No access to phone or internet except intermittently.
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Michael Feggans
(@M_Fegg) reported
@Telstra @Telstra Messaged and been on the phone just now, zero information provided about the issue and now there is no timeframe for a resolution. Never had this issue with @TPG_Telecom, and their Support Team were always helpful. What can I do now?
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Rod Upward
(@RodUpward) reported
@Telstra Okay, I'll bite. To begin with it was done as a social good and public service. Since privatisation, it was done for money and profit for share holders ...
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henry pinskier
(@hpin55) reported
@Telstra is there an NBN issue in Blairgowrie?