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Telstra

Telstra outages and service status in Cairns, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 8, 8:03 AM GMT+10.
  • 67% Internet (67%)
  • 33% Phone (33%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Telstra

Telstra is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cairns, Queensland

The most recent Telstra outage reports came from the following cities: Cairns, and Redlynch.

CityProblem TypeReport Time
Cairns Internet 3 days ago
Redlynch Phone 3 days ago
Cairns Internet 17 days ago
Cairns Phone 4 months ago

Nearby cities with recent reports

Cairns

1 recent signals

3 days ago
Redlynch

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • PsStefanovic
    Peter Stefanovic (@PsStefanovic) reported from Cairns, Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • BFewy66
    Barry Fewquandie (@BFewy66) reported from Cairns, Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • Granville4879
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • WoggBoy78
    WogBoy (@WoggBoy78) reported from Cairns, Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • tysonmjmunro
    💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • scibidoo
    Jamie (@scibidoo) reported from Cairns, Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • t_saleeba
    TSaleeba (@t_saleeba) reported

    @heidimur The Premier has no trouble demanding accountability from Telstra. It’s a shame that resolve seems to disappear when the CFMEU is involved.

  • Qldaah
    David Marler (@Qldaah) reported

    Don't take any frustration out on Telstra workers. I've worked there & they'll be as annoyed about this as the rest of Australia. The wider problem is layers of management over decades not listening to workers. Telstra is a great company. Listen to workers & improve. #auspol

  • Snuffle16106950
    Snuffles 🌸 (@Snuffle16106950) reported

    @10NewsAU Poor excuse @Telstra ... It splashed over msm how can she be unaware? Does it look it she couldn't be bother picking her mobile phone and switched off?? If so, retire her and she'll have plenty of time take holidays!!! She's a in responsible role for heaven sake!!!

  • amy79378375
    amy (@amy79378375) reported

    @MikeCarlton01 @Telstra Not just the country Mike, the worst in the Southern Hemisphere!

  • TheCyclonesSka
    Tony Walton (@TheCyclonesSka) reported

    @Telstra GREEDY ARSEHOLES! Vicki Brady, your head can roll!! You head a greedy company that does not give a **** about its customers. YOU. CAN. GO!!! Arsehole!!

  • aussiewongm
    Marcus Wong (@aussiewongm) reported

    @hutcho66 @MiddleMoney @Anneeokeefe Hence when Telstra network came back up for end users the railway systems were still boned.

  • curious_paul
    Wanting Fun (@curious_paul) reported

    @MlsMichael @MichaelJacko70 Wow, anger issues. Wife basher? Micro d***k? Please, let the world know your problems, let them sort it for you. Are you saying the Telstra outage was completely the fault of government? Not sure how to interpret your anger here as there were no meaningful words.

  • henry_benn51461
    Henry Bennett (@henry_benn51461) reported

    @OsherFeldman Long winded explanation for a deliberate silly thing to do, 000 is a number you use in an emergency situation, all available lines of communication should remain open. It’s not a play thing, Sarah should have just contacted Telstra to confirm the issue if that was important.

  • JizzyJ81
    Jazzy J (@JizzyJ81) reported

    @JacintaAllanMP Bad day to be a Telstra share

  • Phillip58377964
    PJ (@Phillip58377964) reported

    @MikeCarlton01 @Telstra Hmmm well they are descended from the Post Master General in 1975 when they became Telecom, then privatised in 2006 and became Telstra. They haven't really screwed up since that time. Customer service may be abyssmal but the national framework has operated well in a big country.