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Telstra outages and service status in Cairns, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at Telstra

Telstra is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cairns, Queensland

The most recent Telstra outage reports came from the following cities: Cairns, and Redlynch.

CityProblem TypeReport Time
Cairns Internet 20 days ago
Redlynch Phone 20 days ago
Cairns Internet 1 month ago
Cairns Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • scibidoo
    Jamie (@scibidoo) reported from Cairns, Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • WoggBoy78
    WogBoy (@WoggBoy78) reported from Cairns, Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • tysonmjmunro
    💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • BFewy66
    Barry Fewquandie (@BFewy66) reported from Cairns, Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • PsStefanovic
    Peter Stefanovic (@PsStefanovic) reported from Cairns, Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • swagman4020
    Swagman (@swagman4020) reported

    @LaurieK2014408 @blowingtom2 Yeah, in Australia, telephone booths, for to hold big One Nation public meetings are getting harder and harder to find - and when they do - they taken up by welfare cheating, machete welding, immigrant masses who don't speak English. Albanese should never have privatised Telstra.

  • deirdreritchi10
    deirdre ritchie (@deirdreritchi10) reported

    @CaveThunk @Aussie_Dad5 I didn't switch mine off to stop it and yet it didn't come through anyway. Telstra were doing work in the area. Interrupted service

  • JohnYoung146083
    John Young (@JohnYoung146083) reported

    @7NewsBrisbane Are @Telstra suggesting that all 3 network time servers were/are hosted in the same physical chassis? Seems fundamentally flawed? Also, do they not continually scan for vulnerabilities and end of service? @sarahinthesen8 something sounds fishy.

  • EthNick_
    Milan (@EthNick_) reported

    @TelstraEnt Your phone support is utterly atrocious. @Telstra Will you improve on them & provide assistance???

  • mcdonellaussie
    mark macca 🐅🐅🏆 (@mcdonellaussie) reported

    @JacintaAllanMP Simple solution do not rely on digital technology without having options in place if it fail! Telstra failure destroyed VLine why are radios not in every train outside of metro metropolitan? Do not rely on telcos network testing it lags regularly in the bush as it is!

  • davefreersf
    'Dave Freer (@davefreersf) reported

    @RoadknightThe I got it. Telstra - **** service all week - but worked for this.

  • AmicusCuri99068
    Amicus Curiae (@AmicusCuri99068) reported

    oh yeah WE KNEW THAT! coverage went to **** and still IS!4gs ****** It’s true; the 3G shutdown created mobile coverage ghost towns Telstra chief executive Vicki Brady has revealed a Starlink workaround for Australians unable to call triple-0 after the 3G shutdown created mobile dead zones. (paywalled Tiser)

  • twensor
    twensor (@twensor) reported

    @peterke60628957 @FetchStep Telstra is a privatised cash cow. The executives see their job as maximising shareholder returns. Cheaper to fix/replace after it breaks rather than expensive preventative maintenance or eliminating all single points of failure. Profit first, customers last, every single time.

  • MichaelG0061
    MichaelG (@MichaelG0061) reported

    @AllBiteNoBark88 Don't worry the telstra network will probably collapse under the strain ?

  • MichaelJacko70
    Jacko (@MichaelJacko70) reported

    Why in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU