Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 03/23/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • chrissiefarran 🕯💜 Australia please find your soul 💜 (@chrissiefarran) reported

    @Telstra after 60 minutes on hold I’ve given up, tomorrow’s another day hopefully this problem can be resolved. I’m not holding my breath though.

  • chrissiefarran 🕯💜 Australia please find your soul 💜 (@chrissiefarran) reported

    @Telstra we upgraded our mobile internet to 400gb on 20/08 and as of today the gadget still has the previous plan, we had a free added 10 the Sunday prior. We are now out of data, sitting waiting for someone to answer phone but just get music and a plug for the app. Please help

  • hamishk79 Konrad Funk (@hamishk79) reported

    @romcdonald @Kate_McClymont We answer our landline, ‘Thank you for calling Telstra, this is…’ they hang up before I can give them my fake name.

  • aantonbae anton (@aantonbae) reported

    @josiefknwuor **** telstra that’s my opp forever

  • bones_mc_coy Bones McCoy (@bones_mc_coy) reported

    @FinancialReview Wasn’t Coonan at Telstra before also? Ziggy did **** all at Telstra. How do these guys end up as CEOs?

  • leighbentley 💧 Leigh Bentley (@leighbentley) reported

    My experience with @Telstra has always been best to go in store and deal with a person. Not an option in Sydney right now. Just called 1800157494 to seek mobile service assistance. IVR said wait time of 5-15 minutes. Just gave up at 50 minutes of waiting. Selling TLS tomorrow.

  • newsrea31965884 newsreader (@newsrea31965884) reported

    @Telstra Since day one. No solutions from your tech teams. Just horrid service that I pay premium $ for @acccgovau

  • TrevyG82 Trevor Goodison (@TrevyG82) reported from Melbourne, State of Victoria

    Hi @Telstra I’m trying to disconnect my internet service but you keep hanging up on me before I get to speak to someone. How can I arrange this?

  • lawsyfishy Jonahh (@lawsyfishy) reported

    @Telstra Hi Sheree so my internet was playing up cause i am on this app called twitter and account called telstra doesnt follow me not sure why this is happening. I have tried many things and nothing seems to work. If you could help out that would be great, Lawsyfishy

  • sylmobile sylmobile AZ2 (@sylmobile) reported

    @tudorgrrrl @Telstra especially getting Kelly and Palmer crap ...