Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (49%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Cairns, State of Queensland
The most recent Telstra outage reports came from the following cities: Cairns.
| City | Problem Type | Report Time |
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 Cairns |
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| Cairns |
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| Cairns |
Phone | |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Laurel Papworth
(@SilkCharm) reported
@meadea @Telstra Telstra will ask you to login with your Twitter credentials. Avoid. They are raiding your following/followers list. xxx
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Justascratch
(@Justascratch2) reported
@GeorgeMonbiot I had similar problems with my TELSTRA. A small town Telstra shop sold my 90 year old mother multiple mobile phones, each with a new contract. The Ombudsman eventually sorted it out, but TELSTRA maintained it was not their problem. Their stance was it was the franchise outlet.
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Ken Moore
(@midii) reported
@fictillius I haven’t been since 2019 and my Telstra plan had roaming included back then so was no brainer to use it. Service was crap but.
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ScottyJay
(@TheScottyJayMan) reported
@Telstra When is the 3G network being shut off?
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ScottyJay
(@TheScottyJayMan) reported
@Telstra Well it seems to be going onto 3G quite a bit and stays there. Only when you turn the mobile network off the phone and turn it back on does it go back to 5G/4G
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amanda meade
(@meadea) reported
@Telstra My internet dropped out on Friday. On Saturday I contacted Telstra Silver Support through the app. Hours of texts later they said it was disconnected by mistake. 🤔 Now waiting for a “new order” of the NBN. I need to speak to someone who knows what is going on. Please.
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Jamie Rojas
(@Jamie_Rojas) reported
@Telstra any issues with mobile service at Redfern station at the moment? Specifically on the T4 train line? As the past few days there has been absolutely zero reception passing through Redfern station away from city, but picks up again outside tunnels I.e around Macdonaldtown?
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Dave Hall 🌻
(@skwashd) reported
Hey @OAICgov, I've got a hypothetical question. If a large telco, who we'll call Telstra, was to email someone another customer's itemised bill would said telco we required to contact the customer about a breach?
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Jonnybeegood 🌈
(@Jonnybeegood1) reported
@missrobinson Customer service has been disgusting for several years now. Many of Australia's biggest companies are the same - Telstra for example. They've been allowed to get away with it for far too long!
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Lauren Hunter
(@lozemmahunter) reported
@Telstra appauled at your customer service. 6 attempts (!!!) to cancel an NBN order, each time assured it was done and yet it still showed up on the door step of my old home. NO ONE able to actually help/solve the issue. Useless service.