Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 03/25/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • JChandler66 John Chandler (@JChandler66) reported

    @simonahac @Telstra What I really dislike is the dampening down of the up and download speeds to below the contracted levels. On purpose and against any rational reasoning. Our NBN Wifi tower feeds directly into the main arterial but we get ridiculously slow speeds. Hours spent on the app!!

  • McguckenPat Patrick McGucken (@McguckenPat) reported

    So anyone else unable to connect to Twitch? What's even more wild is ALL Twitch channels are down, NY Times is down, the UK Gov's site was/is down, I've heard PayPal. Telstra was down for me too. I've read it's a major hack attack, how it's conducted though, no idea. Just me??

  • NewcastleGardia ☂ Newcastle Guardian🇦🇺 (@NewcastleGardia) reported

    @craig_troth @MissHissyKat @GailClifford7 Just started sprinkling here about 30 mins ago. How did you end up with your Telstra problem, get it resolved?

  • r_quazzy ramona quazzola (@r_quazzy) reported

    @DerekRobinson2 @simonahac @Telstra When it came to sorting out customer complaint/dispute resolution by a large company, the best I experienced was when David Thodey was Telstra CEO.

  • mood_sophie Taocats (@mood_sophie) reported

    @Telstra @taocats Never going to use Telstra again, thanks all the same.

  • Doodledido Ad Pacem (@Doodledido) reported

    @nathaus83 @simonahac @Telstra After having been with 2 other providers I find Telstra the best. For $15 extra business charge I get access to a better service. Worth it when you work from home. With a tricky issue they gave me a hotline number & the person that came to check the problem took his shoes off!

  • ReganAM2210 Reegs (@ReganAM2210) reported

    It’s been almost a month with out NBN! Hey @Optus how long do you guys take to get a connection up and running because the bafoons over @Telstra still haven’t got my service working?

  • DianneE15981036 Dianne Edwards (@DianneE15981036) reported

    @RonniSalt @simonahac @Telstra Heard from an Insider in the upper echelons of Telstra Marketing that they are moving further away from Customer Service. My friend intends to move on.#abandonTelstra

  • icurcards Michael (@icurcards) reported

    @simonahac @Telstra This is why legacy monopolistic organisations need to get smacked down by up and coming providers.

  • SusieAcacia SusieAcacia (@SusieAcacia) reported

    @simonahac @Telstra Gave up using Telstra more than a decade ago…absolutely hopeless…issue after issue and always took forever to resolve. Been with Optus ever since, one issue, easily resolved.