Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 03/30/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GlennGo72431118 Glenn Gould (@GlennGo72431118) reported

    @Telstra No NBN! I have been advised on several occasions by technicians that the problem is the signal from outside to the house is non existent!! This has been going on from the end of January still absolutely nothing done it appalling treatment of their customers

  • coreyna89 Coreyna (@coreyna89) reported

    @ColinTheMathmo @Telstra @ColinTheMathmo we have run into the exact same issue. Tried emailing postmaster from gmail. No response for weeks. Wondering how you got it sorted in the end?

  • charmie13 LittleBlueWren (@charmie13) reported

    Turns out it's not just our area getting stinking service from @Telstra since January with large swathes of NSW now without internet/phone services-Uralla, Armidale, Broken Hill affected & no plan to fix soon. @SffRoy on it but can anyone tell me what's going on with #Telstra?

  • mattmua72 🦞MUA 3/3 Fully vaxed Union Power (@mattmua72) reported

    @Juanita_Phillip we use Telstra - $90/month land line and unlimited nbn. Very few if any issues (we keep land Lind for emergencies) know what we’re paying each month - all easily tracked through app

  • PatMiller494 Pat Miller (@PatMiller494) reported

    @Telstra Hopeless. I want assistance with my landline - it's still out. There is no mobile service here and the disaster relief application only applies to mobiles. We rely on landlines because the wifi calling is impossible to use. I pay my mobile bill because it's available 1/2

  • undefinedhandle ‍ㅤ (@undefinedhandle) reported

    @ALBACapMgmt @Telstra Telstra is garbage. If this is fixed line highly recommend Aussie Broadband.

  • AlchemicYoga Ernesto (@AlchemicYoga) reported

    @Telstra So you've never heard of people having to try multiple times to recharge?

  • OnDaBall5 On_Da_Ball5 💉💉💉 (@OnDaBall5) reported

    @ShortyWest2 @Optus Optus are tighter than a fish's butt hole~ they promised me heaps of credits they owe me for in the 22 years I was with them,,never saw a cant,,glad I changed to Telstra!

  • JAYSEE423 Joe Carli (@JAYSEE423) reported

    What's gone haywire with the Telstra network in the regions?

  • PatMiller494 Pat Miller (@PatMiller494) reported

    @Telstra Credits on home + mobile phones - home now been out for three weeks; Stranded for two weeks so no access to mobile (can't get out). Again Telstra's service is impenetrable; it seems you social media people are more proactive than any amount of web presence.