Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 03/26/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • rexster Pete Williams (@rexster) reported

    @VodafoneAU Still not working where I am, sent via my Telstra phone

  • Jitterry Groundhog Day Buggy (@Jitterry) reported

    @mickskehan That's a shame. after my last Telstra dealing, 3rd in a row of pure incompetency I swore I'd never go near them again

  • TheRossJackson Railway History Guy (@TheRossJackson) reported

    @Telstra Hey @Telstra, can you actually wake somebody up and ask them why mobile service is down at #Junee? Whats the status and when it will be fixed? Almost 24 hours now & is a bit of a joke, especially when nobody at Telstra seems to know we have an issue.

  • mdsumner Michael Sumner (@mdsumner) reported

    @carroll_jono Omg I'm still in this Telstra hell, took them a month to connect it meanwhile they're sending me "something's wrong" messages, and their support *can't find* my service ... now the 4G is shaped so it doesn't work at all #nowilltolive

  • zielyzie Xile Xie (@zielyzie) reported

    bro ong i cannot fw val comp rn my *** is getting fully railed grinded and decomposed by the amount of ping i get from telstra like bruh fix ur damn servers

  • Killaragirl Killara Girl (@Killaragirl) reported

    @JC_CTS @tax_oz @VodafoneAU Are you kidding me cheapest? I pay $160 a month and can barely ever get any kind of service. Even Telstra and Optus are cheaper than them and yes I just bought Telstra data. People need to work

  • psg_au Peter (@psg_au) reported

    @NBN_Australia NBN - Masters of spin.... There is a Major factor that impacts on connection speed, the fact that the NBN is flawed & not fit for purpose. Give @Telstra their network back & let them get on with building Great Internet for Australia

  • TheRossJackson Railway History Guy (@TheRossJackson) reported

    @Telstra I can’t get a response on the message to verify my identity and no answer. Ironically it’s recommended i call if I want immediate assistance........ I am the end user here, if im travelling in a Taxi and it breaks down the driver doesn’t expect me to troubleshoot or fix it.

  • ShazzaCook Sharon Cook 🇦🇺 (@ShazzaCook) reported

    @DaleKerr @chelsea_hetho If you don't have a contract with telstra, look at aldi mobile plans. Aldi uses the telstra network. Aldi is byo phone. The money you'd save, I believe you would be able to buy a phone outright every 1 - 2 years. I've been with aldi for more than 5 years. Yes I do recommend them

  • TheRossJackson Railway History Guy (@TheRossJackson) reported

    @Telstra Promise me whoever came up with the AI replies to the Telstra messaging will never be promoted.