Telstra Outage Report in Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dan hates your freedom
(@RealPhilGold) reported
@Oscarthefarmer @MalleeRay @AlboMP I used to build rural ISPs in the 2000s, everytime the locals tried to build a community wifi network with NTN money, Telstra would roll out a DSLAM and that would kill the market ¯\_(ツ)_/¯
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Kris' World
(@KrisAllert) reported
@Telstra I'd have a better chance of Mark McGowan inviting me to his private box at Optus Stadium for the 2022 Ashes series than I would of a bot fixing the mobile service in regional WA.
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H Lawrence Sumner
(@HLawrenceSumne1) reported
@Telstra ... absolutely useless internet service. Crashes regularly once a month. Time for a change
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Rob Sweetten
(@RobSweetten) reported
Hey @telstra and @NBN_Australia, the NBN is down in my neck of Fitzroy North, 3068. Which of you would like to be helpful?
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Kris' World
(@KrisAllert) reported
@farms_sanderson @Telstra It has gotten worse over the last 12mths in the central wheatbelt. We pay to have the best quality handsets, pay a premium over other providers for "better coverage." We shouldn't have to use Cel-Fi to get usable service.
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Donovan Ferguson
(@Donovan_Fergie) reported
@Telstra If the current experience is the best you can do then it is very disappointing. Why is it necessary to publicly call out Telstra on twitter to get help? Your website and support is just a joke.
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I’m Casper 👻
(@Heretochat5) reported
It happens to me I was calling Telstra coz we constantly have no internet connections after waiting and waiting for 3 hours ( while trying to multi task) I was completely disconnected! So my 3 hours of trying to address 1 issue just get wasted. Eventually the matter was resolved
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🐀Sally So over the LNP Don't DM me fellas!
(@186baaa97958443) reported
@chromecastings @Telstra @NBN_Australia Don't even get me started! I work from home running an emergency afterhours line for a disability/aged care service. My internet drops out over 20 times a day when I am trying to sort ambulances etc and I can't access client's details took a week for someone to come out grrrrrrr
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Nstg8r
(@Ceehunr) reported
@Apple I'll be starting on telstra shortly, they install voicemail to My owned Samsung galaxy S 9+ prepaid and are unable to remove another WTF
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Lawrence Finn
(@Hipcatprintery) reported
@KateEmerson88 If they are working on upkeep then it’s really bad. Telstra have a policy of no upkeep - waiting on new tech to fix these things. I’ve been told this by multiple Telstra techs.