Telstra Outage in Cairns, State of Queensland

@Telstra anyone know what is causing the outage in Torres Strait..

@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

@crayolawtf @Telstra Yo! I need some help

@Telstra Spend some money on your infrastructure in Port Hedland. We can all make phone calls, but no one can use their data because the network is so clogged up with traffic! Disgraceful. Dial up speeds.

@peely76 @Telstra The whole telco industry funds Telstra’s payphones under a govt levy and their continued provision is mandated by the govt’s Universal Service Obligation. So no, Telstra could not have ripped them up nor did they “choose” society and the customer

What Telstra's free to use payphones shows is that public phones are an essential service. They always have been, from the moment they were introduced, to now, and into the future. We must never again pay for this essential service.

@gleep23 @Telstra I think not quite, but yeah, it's like public transport, the cost of ticketing mainly covers the cost of having a ticketing system. This is why these should be state assets, not listed companies with profit motives. Essential/monopoly service + profit motive = inefficient.

@Telstra How about instead of the constant chopping and changing of plans you simplify and make sure you are competitive with what MVNOs like Aldi offer on your own network!

@Telstra Despite her protests I refuse to let my 9 year old have a mobile phone. This will make me feel a little easier for all the young kids who aren't allowed phones, should they ever need help. It's the modern day 'Safety House' 🏡

@Telstra Never ever Telstra. Worst accounts Dept. They just bill you even when Telstra is in the fault. When you bring that to their notice they send your account to the debt collectors. I have switched to another provider and I am so happy for it.

@Aerohaveno I was wondering what the intention was with @Telstra's announcement yesterday, I think you've hit the nail on the head @Aerohaveno. Making the payphones relevant again, making them a public service so they can install more with billboards attached. $$$$

@Telstra There has been no contact from Telstra. Complaint made with Ombudsman.