Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Robertson
(@robertson5jamie) reported
@Telstra So after waiting all day because of Telsta issues. I finally get in and there is no tickets available. Good to see you had no issues taking my payment today for my phone bill though. Tel$tra.
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Kane
(@Kane_yeomans) reported
@Telstra what good is that your website finally comes back up and you have people stranded again. What are you gonna be doing for the people that have been waiting 6+ hours for you to fix your mess
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V
(@DrVania2) reported
@Telstra @Pink Meanwhile your wifi is not working in Newcastle - the modem has displayed H instead of 4G all day. @telstra #telstra is appalling and should not have a monopoly
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Hayden
(@cashy_93) reported
@Telstra @Pink The app is horrible to use even when not trying to book tickets
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LM
(@LM81808) reported
@Telstra Golly what prompt service.
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Robyn #TeamDemocracy
(@flutter_rob) reported
@Crackadax @Telstra Terrible definition of ASAP - been 5+ hours since people started trying and it's still not fixed
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Liza 🥓 🇦🇺
(@RobynLiza) reported
@Telstra wtf I can’t log into my telstra it times out how useless
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Malk 🥃
(@Malk_AU) reported
Desktop + MyTelstra Mobile app on Android still - STILL - not fixed by @Telstra Crazy dumb errors coming up Completely borked Never had such an appalling time getting tickets to anything before Never had to use Telstra with a pre-sale before so there's something to consider!
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Phoebe YES 🌈
(@AntipodeanGrl) reported
@Telstra @Pink Can I have 2 or 3 tickets to the Telstra corporate box in Melbourne? 5.75 hours later no tickets…sure your CEO won’t mind handing out a few tickets for a long term Gold customer.
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Joanne McCurdy
(@JoanneMcCurdy) reported
@Telstra @Pink Trying all day now I get locked out of my account for trying to login too many times. Seriously