Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 04/01/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (36%)

    Phone (36%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • DimitriPeppas_ Dimitri Peppas (@DimitriPeppas_) reported

    @MichaelPirone I’ve been with Telstra cable in new home for last 8 years with no issues, ever. Fast internet speed. Then they bust my chops the past year as cable is disconnecting in my area. Hopefully I have no issues!

  • robertnash74 Robert Nash (@robertnash74) reported

    @FOXTEL_Help I rang 133390 - but was transferred to Foxtel from Telstra. Still no closer to resolution- just want to talk to someone

  • smuk_andrew Andrew Smuk (@smuk_andrew) reported

    @LennaLeprena Boost uses the Telstra network and have a 28-day plan auto rollover for $20 5GBs. Need to bring your own mob

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @Telstra Thanks for that. The block has now been removed, thanks to my ISP getting in touch via a different route. The problem for me, now, has been resolved, but the issue remains outstanding as to why my email to postmaster bounced. That's potentially a major flaw in your system.

  • harejulie Julie Hare (@harejulie) reported

    @Telstra @telstra my new work-iPhone went in for repair & now been missing for 2mths now. Belconnen store won’t answer my calls. Had to go in to be told it had been lost by Star Trek but @Telstra can’t do anything. At my wits end. I’ve been a Telstra customer for decades. This is rubbish.

  • Angrysausagedog Chris (@Angrysausagedog) reported

    @CPontificates @SwannyQLD Is that the surplus built on a firesale of public assets that would otherwise be earning money? The surplus Howard created to hide how bad he ****** the mining boom? The one where by '06 he'd spent almost every dime made from it, so he sold off Telstra to fake competence?

  • DrGolightly Bithoven (@DrGolightly) reported

    @LennaLeprena Not many people use 5gb a month these days. Boost prepaid is Telstra network and cheaper plans

  • Iannotannoyed Ian, not getting annoyed, much. (@Iannotannoyed) reported

    @LennaLeprena Have a look at Telstra Boost. You pay up front for 12 months. Pay $200 for 150 gb and all texts, calls included. Plus about 20 o/s countries. Telstra network. Worth a look. On my second year now.

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    as promised. @optus onto the case - Optus actually have a 'Resolution'Team not a 'Complaints' Team like Telstra. Bit sad I had to extend my TIO Complaint to Optus as they've been super helpful but that's the law according to the TIO.

  • robertnash74 Robert Nash (@robertnash74) reported

    I understand we are moving to IQ4, and are keen to do so. I am a 20 year plus Telstra / Foxtel customer. Landline, 4 mobiles - I just want someone to pls call me and help me.