Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Keleher
(@thebrickcleaner) reported
@Telstra phone fault however your faults department isn’t open???!!My 82 yo dad with Parkinson’s sat at home waiting for a technician today for 8hrs, no one showed up! Is this seriously the service Telstra provides??
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Maidenwarrior 🖤😈🐀
(@BrittMezher) reported
@ScomoThe I’ve had depression and anxiety for about 12 years but I’m always high functioning. I’m suffocating now. The never ending threats from Telstra to have my phone restricted and from the electricity provider to have my electricity cut off etc, is killing me.
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Claire
(@c_jones92) reported
@Tiny_Doughnut @Telstra @SuperNetball Same happened to me, didn’t get a response but I cancelled my subscription (Telstra customer though) then resubscribed after closing and opening the app a couple of times - if that helps?
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TBOY_Jarod
(@jarodmellor) reported
Been back and forward with @Telstra support for a few days regarding a modem that has died, whatever morons they hire for support should be fired immediately. Asked me to perform a speed test on a broken router. Absolute Morons.
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Ian Harkin
(@sportznut67) reported
@Tiny_Doughnut @Telstra @SuperNetball And you know what the worst thing was. When I turned on my phone just before 7pm, there was a great big reminder notification there telling me the game was about to start. The game that I can't watch! So anyway, I'm going to have a try at deleting it and reinstalling it.
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So Crates
(@Socrate90341168) reported
@AnnetteJack6 @SarahTheQu33nie Yes!! Got in the **** at Telstra for saying that to a customer
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©GSG aka 𝒫𝑒𝓉𝑒𝓇 🛸
(@GAMESweetG) reported
@Telstra I'm very upset with you because I have just recently recharged my prepaid mobile broadband service. I've also reset my computer's data usage stats so it would reflect the same data usage pattern on my balance. Apparently you have been leaking extra data from me NotHappy!
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Ian Harkin
(@sportznut67) reported
@Tiny_Doughnut @Telstra @SuperNetball I subscribed and got in. I wasn't having any luck at all doing what I was doing so I gave up trying to get in as a Telstra mobile customer and I subscribed. It's not much money, so I'm not upset about paying it, but still...
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Naomi Elle
(@naomi_t_81) reported
…to have dropouts, another client Telstra facilitated running a new copper line to the building of a client who’s service kept dropping out and never connected the new line, just copper cable hanging outside the building, @telstra blaming NBN and NBN blaming @Telstra
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Naomi Elle
(@naomi_t_81) reported
Basically had to prove I was no longer at the address, have legal documents signed etc etc. I have not had any @telstra service in our household for a very long time. My dealings with @telstra have been on behalf of my clients.