Telstra Outage Report in Cairns, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Telstra
Telstra is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Misanthropic
(@kutinnaku) reported
@FootscraysFine1 @MickM92553429 @PaulineHansonOz there may be people who need help with managing their limited finances but this insane scheme will not do it ,i am on a pension i have credit with telstra ergon and city council i bank 300 per fortnight i live in my own home this govt must be removed as they lack understanding
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James Hartcher
(@jimmyville) reported
@AshKyd @Telstra @Aussie_BB I'm on a 100/40 plan at the moment but apparently NBN is cutting all the wholesale plans down to 20mbps upload. Now looking into non-NBN options.
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Sparkles3
(@jewelsparkle3) reported
@PaulFletcherMP Respectfully you need to secure our communications network. #Telstra is huge failure bring back call centres to Australia and scrap NBN.
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LBNATR
(@Lebanator_) reported
@Telstra I'm so confused, new customer, ordered a sim card, no confirmation email.. Live chat says I needed to create an account!! Telstra pls look at the DM
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Steven Begley
(@dr_stevious) reported
I don't understand how @Telstra can still manage to fail so badly at providing basic phone services. I just wanted to port my phone over to @Telstra. Instead I paid money to be unable to make or receive calls, texts, etc. Amazing.
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David Weekes
(@8DavezAWeekes) reported
@Magpie1954nBird I use Aldi prepaid... Cheap, unlimited calls and texts, heaps of data, and uses the Telstra network, so same coverage...
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dub l blind
(@ben_greer) reported
Reaching out to @Telstra to see if they can help out with two Bigpond emails that got merged to a business account and can no longer hit POP server. Tech support have no idea.
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Luke 🧡 | 🖤❤️
(@lukeofpreston) reported
@Telstra Can’t get help in the app if internet is not working.. in Bermagui.. Telstra Air is working but the rest is fairly cactus..
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sangue blu
(@maio_peter) reported
@Telstra I have been getting no service and dropping calls for the last couple weeks. I'm a business customer and it's costing me business. What's happening and how do we fix it? We pay a fortune purely based on coverage!
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Susan Bennett
(@Sibenco) reported
@Telstra I've responded in DM - see my notification of issues. Initially after speaking directly with people in your call centre, I was directed to use your app, which I have done. This included on @ 15 April being directed to the #telstra #chatbot which was not properly programmed!