Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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MisterK
(@DerrickTheSheep) reported
@MacsInSpace And ***** me how this **** gets given to Telstra. Yes I know there is a tender but it’s rigged. Also there should be a redundant backhaul with an independent party.
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Robyn Vaux
(@RV_27) reported
@Telstra I had a tech guy text me no problem, it's only when they try to send the verification one time pin that there's a problem
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Laura G
(@LifesGood0067) reported
@leestrato @Telstra Well spoken Lee. Similar to my experience. @Telstra you sound so scripted. Cut the bs and fix the problems.
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Robyn Vaux
(@RV_27) reported
@Telstra I don't know, sorry it's almost 5:00am I only have 3 hours to get some sleep I've been doing this since 7:30 last night I need a break, thanks for trying to help, but I'm exhausted
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Jacqui Dark
(@jacquidark) reported
Hi @Telstra. Pretty pathetic that you’ve actually made it impossible to speak with a human. No, I do not want to read through those 700 links you SMS-ed and, as a paying customer, do all the admin work for you. I’d like to speak to someone who knows your systems and can help.
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Vinod Mishra
(@iVinodMishra) reported
Ten days passed. The issue is still unresolved. Spent countless hours on that useless @Telstra messaging app. Meanwhile, #VicLockdown happened. Now three people in the household (including a kid trying to attend classes on Zoom) sharing 4G backup connection.
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lee strato
(@leestrato) reported
@Telstra Tried that, got nowhere, had ridiculous bills and poor service. Nothing but excuses, diversionary tactics, and stalling, whilst attacking with threatening letters and collection agencies, for a bill I never owed.. No conscience profiteer scum.
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Rita Gee 🇦🇺 💕 🇲🇹
(@Riogallica) reported
@Telstra And your customers would like to celebrate Telstra providing excellent, innovative communications service on par with the rest of world. #VirtueSignalling does nothing to keep us connected!
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Vinod Mishra
(@iVinodMishra) reported
I connected the modem as per instructions and got connected to broadband. However, the connection was do unreliable that it would drop out every few minutes—contacted Telstra for resolution. After a few calls it was established than the problem is with NBN box
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Vinod Mishra
(@iVinodMishra) reported
Ten days passed. The issue is still unresolved. Spent countless hours on that useless @Telstra messaging app. Meanwhile, #VicLockdown happened. Now three people in the household (including a kid trying to attend classes on Zoom) sharing 4G backup connection.