Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Aravind Jayaraman
(@aravindis) reported
@Telstra I was and still am your customer. I had a personal number which I have moved to a corporate account a day ago. All of a sudden the number stops working and your team is telling me that there is no account with my number! I have never been this puzzled in my life!
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ZAPLUG
(@zaplugAU) reported
@licsxo @ArciteTeam @Telstra this guy needs help with his internet
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BadGeoBec
(@BadGeoBec) reported
Telstra are so ****** up. So. ******. Up. I'm so glad I left their internet service and cancelled my home phone
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Craig
(@craig_xpat) reported
@telstra pre paid still down. After 2 days I still have no access to my account. I have spoken To 4 people over 2 days All sympathetic all professional But nothing done Will not escalate to a senior The system is still down funny the part that takes your money is always working
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TrudyH
(@Todayin2020) reported
@Telstra I've just lodged a complaint. The person I spoke to has my number & could call me back if she could be bothered. Not wasting time on hold trying to get through to another person who will have a different thing to say from the other 2. I'm done with telstra. NBN will be moved now
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matty 🏳️🌈🇦🇺
(@mattRan) reported
What do I mean? Telstra and Optus, overwhelmingly, have no record or status system that gives them status on *most* of their copper networks. They know that it’s broken, susceptible to water logging and damage, but they don’t have any way of knowing exactly where these areas are.
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Jeff Venner
(@jeffapv) reported
Anyone having NBN connection issues in Colac area Vic. Also phone connection is so slow. Restarted modem so many times, still terrible. @Telstra
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Adam Ware(me out)
(@tuppaware) reported
@thecolourfool I'm doing ok with the Telstra 5G service, but I have data-sharing across two accounts. Having a hard data limit is worrying but the network here is fine. I'm in a non-nbn Telstra velocity area and the alternative is 80/5 which is terrible for very large uploads.
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DrakeosVR
(@DrakeosVr) reported
@Telstra 2146 is having nbn issues again slow dl and cant stream please fix this !
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lics
(@licsxo) reported
@Telstra @zaplugAU my mobile service is doodoo :(