Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Winghide
(@PixelWingy) reported
@Telstra wow, great support service guys. Been hung up on 3 times. Your app won't log us in. Router dead from a nearby (not close!) storm. I work on an hourly rate, from home, at nights, can I get my lost pay from you? Ridiculous.
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Dj Kidu
(@KiduDj) reported
@Brad__73 @andy_penn Surely better than other. Have a plan to use backup. I think your problem is not with Telstra, but the person who architects your comms platform. Change your IT advisor. I think potentially Telstra may have advised you to invest on backup?
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Nicole Moore
(@Nicole87740873) reported
@lukesmindright @Telstra **** I seriously hope you get it sorted. Sucks to loose so much precious time dealing with **** that should be so simple.
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eloise sykes 💉💉
(@eloise__sykes) reported
@cathywilcox1 @Optus I’m in the Dandenong Ranges in Melbourne. Unfortunately Telstra is the only way to go up here. Vodaphone and Optus are both patchy at best. Try Aldi. Operates on the Telstra network without the premium prices
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Daryl Johnson
(@DarylJohnsonAu) reported
@Telstra Your customer service is generally poor in my experience
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bridget boson
(@bridgetboson) reported
@Telstra Telstra mobile reception has been off hours everyday since Sat Oct 9th. Mt Wombat tower. Not even 1 bar of 3G I'm paying for data & a service that's rarely even ON! a blatant rort. been like this all year. Please escalate this #20813170 $$$ for you nothing for us 👎
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karlos
(@karLcx) reported
@Telstra only in that it seems like telstra's network just isn't as good as optus' network in my area. i get half the signal i got with optus, and just as many if not more blackspots. not that impressed to be honest. i thought if anything i'd be blackspot free.
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bridget boson
(@bridgetboson) reported
@Telstra You don't even let customers know when there's a planned outage & just expect us to cop having no coverage for over a week. And your outage map still doesnt work.
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bridget boson
(@bridgetboson) reported
@Telstra And all of this is using up precious limited internet data when I should be using my mobile data that I never get through because it's never on long enough or stable enough to utilise. Thats without mentioning how futile it is trying to make a plain phone call....
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Luke Shein
(@lukesmindright) reported
@Nicole87740873 @Telstra Here’s what I can’t work out. It’s not good for their customers, it’s not good for their staff and it’s not good for their shareholders? Why run such an ineffective and inefficient system? And I work in the public service…