Telstra Outage Report in Cairns, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (45%)
-
Phone (34%)
-
Wi-fi (9%)
-
E-mail (6%)
-
TV (3%)
-
Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
-
WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
-
💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
-
Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
-
🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
-
Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
-
Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
-
Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
SassyBroad
(@SassyBroad0101) reported
@Telstra anyone on this account? Desperately need help, nearly an hour with no service.
-
Nat Hof
(@heyhof) reported
@Telstra i’ve been trying to run 2 business from home since July 2020 and every single day our internet continues to drop out and Telstra is NOT providing any service at all!!! We need to fix this ASAP
-
Stilgherrian
(@stilgherrian) reported
@Telstra Hi Ollie, I don’t know that there’s any need to follow up. I know there were supply chain problems, and hey it’s in the system to be shipped now. But I’ll DM you the order number anyway. :)
-
Matt
(@mattoftheridge) reported
@Telstra Have you actually used the links you suggested? It runs a test on the internet connection I am connected to at the time. Obviously it's a going to say everything is ok. You cannot run a test on a connection that is not working.
-
💧Shiv 😷
(@BLShiv) reported
@PerrettReport I don't have Telstra service... thick Indian accent "Steve" ringing to cut off my NBN service... "yeah bud if you can identify this sound" *click*
-
Kstov
(@cjsz90) reported
@Telstra yet again my phone line is unusable. This is becoming a monthly issue and considering I've had an ombudsman case open since April, I think it's time the issue is either properly fixed, or I will need to take it further. Paying for a useless service.
-
Noel Guillaume
(@glenmore5) reported
TELSTRA -organised an NBN for Mon 4/1,then ring to cancel and change to Fri 8/1 - now have a msg advising that the appt is Jan 18th - WTF is going on TELSTRA/NBN !!!!!
-
Lawrence Finn
(@Hipcatprintery) reported
@PerrettReport Ignore it as Telstra no longer take or make calls. @Telstra Anyone at Telstra making calls is a fake. As far as I can tell if you call Telstra they hang up. I now have a complaint with the telecom ombudsman as you cannot contact any Telstra departments and they do not call out.
-
Jane Lomax-Smith
(@DrJaneLS) reported
If anybody from @Telstra is working I am still awaiting a connection. So far I have been told it doesn’t work and will take several weeks to resolve, it has been resolved , it may work if I change my plan ,and the problem is being escalated to a TIO what ever that means
-
Racheal Leigh
(@bollycise) reported
Yet again am having email issues courtesy of @Telstra, except this times it looks like they might have deleted my accounts. Will not be happy if that is the case. 🤬🤬🤬