Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 11/02/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (38%)

    Phone (38%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • imrowanstack rowan stack (@imrowanstack) reported

    **** all,except Telstra is playing around with the net and phone netno signal till this morning and none now. Got channel 9 news on wifi this morning, nothing now,give me back 3gstuff 5g,least I can watch the NRL then

  • manishabasu Manisha Basu (@manishabasu) reported

    @Telstra Complaint 11023834 incase anyone tries to try @Telstra @TelstraAU

  • SmokenMirrors15 Smoke and Mirrors (@SmokenMirrors15) reported

    @Telstra Worst un-Australian company in Australia

  • sweettommy82 Double entTomdre (@sweettommy82) reported

    @Telstra I did. All I got as a response was "it has to be reschsduled". I only received the confirmation yesterday afternoon and had no contact from technician at all. As usual zero service from. @NBN_Australia

  • joelrbarry Joel Barry (@joelrbarry) reported

    @Telstra any news on the outage on South Yarra? Customer service have told me to expect it to be fixed on Monday at 6pm which seems insane.

  • joelrbarry Joel Barry (@joelrbarry) reported

    @Telstra Thanks m8. I'll keep an eye on the outage page. That being said, the communication on outages isn't great. I know it's safer for you guys to say it'll come back in a few days but it's frustrating being left in the dark. I know it's not your fault, you're just the pr guy.

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    @scottrogers @Optus @Telstra Worst is an understatement. It doesn't actually exist.

  • niall_bigscreen Niall Ginsbourg (@niall_bigscreen) reported

    @Eunice24224785 @chaser VIC gov own the bookings & they failed to make online bookings system available & they blocked vaccine centers from taking bookings - either would have solved this. This is not the fault of Telstra. This is atrociously poor planning by Vic Gov & 100% their fault - nobody elses.

  • NQWombat Mark Farnham (@NQWombat) reported

    Hi @Telstra thanks for the email about Telstra Platinum tech support. Couple of points, I have used the service and the operator wasn't 'Australian based'. Other then that the email used a nice colour of green. Regards

  • carpenter_656 adam smith (@carpenter_656) reported

    @Telstra No it's not we've got a shoddy connection at best but from what we were told by your techs it's an outage