Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 09/10/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • ObservantSmiler Teresa ........... (@ObservantSmiler) reported

    @MrVegemite @Telstra Trust me you’re not the only one frustrated with their customer service.. Same issues and had to call on Ombudsman as it’s ridiculous. Ordered an upgrade on 27th Jan- in store,online msging stuffed it up, recreated 8Feb, still no phone n contract in my hand.

  • TruthHurt11 Truth Hurt (@TruthHurt11) reported

    @drvyom Please don’t choose Telstra. Although I have been with them for very long time, this is it . Connected to new plan $150 , since then no wifi weaker than before & it takes 5 days for them to Lodge a complaint #drvyom#telstra

  • amymur92 Amy 😎 (@amymur92) reported

    @Telstra hi is there an outage in the west? I’m on sos and no idea why!

  • pompomtom 💧🐈💨 (@pompomtom) reported

    @jazzrozz I misread that as Telstra. Much more wtf.

  • toekneeff Tony (@toekneeff) reported

    @Telstra hi, getting very bad mobile reception. Croydon Hills Melbourne. 3g showing on my phone. No bars of service. Any ideas?

  • indoors_remain remain_indoors (@indoors_remain) reported

    @Leicnut Historically it's been our landline, but that's changed here in Melbourne because with the coming of the National Broadband Notwork (not a mistype) Telstra's abandoned the copper-wire landlines in favour of VOIP - which doesn't work with most major brand analogue phones @@

  • the_cooling Andrew Cooling (@the_cooling) reported from Sydney, State of New South Wales

    Everytime @Telstra has an internet outage they should turn on @FOXSportsAUS for all given we can’t access #kayo

  • shnewm Suzanne Newman (@shnewm) reported

    @Telstra No. 5 days - still no solution

  • maconnolly888 Better society & economy #LearnMMT ☘️🎼🎤🎸 (@maconnolly888) reported

    @Telstra Reset/retrieve a Message Bank PIN and a business login password

  • BrakelsRonald Ronald Brakels (@BrakelsRonald) reported

    It has been pointed out to me that Canberra has a Telstra Tower. I have spent a lot of time in Canberra but never noticed it. I can't think of a clearer sign our capital has too much ugly architecture, rather than the requisite amount required for a city to be a capital.