Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Mendelssohn
(@oldlillipilli) reported
@ConstantRespawn @Asher_Wolf Suggest you change telcos. Optus upped my charges a few months ago, so I ditched them for Aldi (uses Telstra network) & am now saving $14 a month
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tobes
(@tobyallen) reported
@redambition @GordyPls When I first got Telstra cable and used smoothwall to share it around the house network of computers I got warned that it was only allowed to be used on one computer!
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Hailey
(@haileysaccount) reported
@modsognir @Telstra when I changed my name I got pretty habituated to the flow of contacting support and escalating straight to the relevant regulator at even the slightest pushback. it gets **** done.
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Fait
(@itsfait) reported
Gonna cop a Samsung Tab soon Telstra ofc because I wouldn't touch Optus with a stick, especially after they've been hacked, bad enough the wifi with it which I have no say over, I just live here not the top household owner.
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PaulieC
(@pauliec80859931) reported
@ralph_woolf @Optus My dad ditched Optus a couple of months ago & moved to Aldi Mobile (who use the Telstra network) & has saved 50% + gets better reception.
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Doc 黄 Oz has a better Govt, slowly improving👍
(@DocWSJames) reported
@just_brash @Optus Recently updated contract/ deal for everything, will look into what that 💲 will be to change, & look at other Providers (not Telstra). Very annoying with their Communication (lack thereof) as a long term customer
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@TonyCinema I have had no issue with their service and their price point craps all over Telstra for the same thing.
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Solo Monk
(@JJKALE2) reported
Fck Optus.....i'm about to change back to getting my **** service from Telstra!
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David Marley
(@djmarley6) reported
@virgotweet @Noisynanawarat1 Telstra is no better, my friend in Brisbane has been without service for weeks while getting the run around. Evidently they plan to offload her fibre to the premises to another provider but can’t send anyone to fix the problem.
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Sarah 🐇
(@moatybuns) reported
@stevosplace01 @cameronwilson Ugh, I don't know....my first phone was with Telstra & they were so awful I changed to Optus & haven't had any issues for nearly 20 years up until now 😮💨 they're the only 2 options really, so not sure what to do.... How do you know you've been breached?