Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mary O'Malley
(@MahliOM) reported
@Telstra It’s a system capacity issue not an outage. Glad the bushfire wasn’t this year or the CFA would have no hope of communicating or tracking the fire. It’s never been this bad in tourist season. Appreciate an exploration .
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eriksdotter
(@LenaEriksdotter) reported
@HaHaRiki @Telstra that's awful, I sympathise...I had similar issues when I cared for my dad...consider getting a personal alert device? I eventually convinced dad to put his mobile with a different provider.
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Pinky Dink
(@PinkyDink4) reported
@NikkiTeeuw @Telstra They cut off my phone while my mother was dying interstate. Admin error. To get some actual service, you'll need a new supplier.
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aza
(@awrongdoors) reported
@Telstra Eventually escalated to tech and @NBN_Australia. Outage was acknowledged by your teams, albeit 3 hours later... Down for about 5 hours. More works in the area are apparently scheduled, hopefully they're communicated... All g for now 🤞🏽
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Nikki Teeuw /N.E. Teeuw
(@NikkiTeeuw) reported
Hi @Telstra You increased my phone bill with no notification so I'd now pay more than someone with a new phone in their plan, I can't get through, and your message service isn't working. Great service as usual. Just spot on. 👍
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Gav Hastings
(@GavHastings1967) reported
@Telstra I received a text 07/01/21 saying my smart modem has switched to mobile network as my service has been impacted by an outage and it is due to be restored 03:01 09/01/21. Any news for the Eagleby 4207 area as it is still on mobile network? Thanks Gav
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Bullfrog-Time
(@BullfrogFunTime) reported
@ABlissedSecret Telstra very poopy. I’ve been having issues with them for a while now
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Nicole Teresa
(@_nicoleteresaa) reported
@telstra instead of directing us to your ‘messenger help’ that don’t respond how about actually sorting out our issue over the phone? Trying to charge us for a lock in fee that never existed isn’t on.
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Patryk Olas
(@speltYK) reported
@Telstra I cannot get a hold of anyone to diagnose why my internet is dropping in and out for the past 3 days. I’d appreciate a little bit of customer support seeing as nbn and Telstra aren’t showing any outages. Your app isn’t even sending my messages... how can I get help?
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Jason Gregory
(@car__ma__vie) reported
@NikkiTeeuw @Telstra Couldn't get near an ANZ operator Friday, but straight through with BOQ. Will be changing over. Reckon some big biz are using COVID as an excuse to save on customer service and, well probably anything else they can. I had a prob with the Telstra msg mths ago, maybe that too?