Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 12/29/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jelenaerceg95 Jelena Erceg (@jelenaerceg95) reported

    @Telstra our internet has been slow since yesterday tried restarting and everything and nothing is working.

  • rezyn8 ꝚƐȤƳƝ8 (@rezyn8) reported

    @Telstra Been on the Game Optimiser trial for a couple of months now and I actually cannot see the benefit. Ping/latency is the same as beofre, no improvement in stability. Seems like a ploy just to get an extra $10 from customers for no perceivable benefit.

  • Rusty_Snake Rusty_Snake (@Rusty_Snake) reported

    @Telstra hey Telstra, any issues with BigPond email??

  • xxshrederxx21 XXSHREDERXX21 (@xxshrederxx21) reported

    @Telstra Also would not recommend Telstra to anyone shite internet service fr

  • AussiePeteC Pete's Tweets (@AussiePeteC) reported

    @chrismurphys @Telstra Unless it can be unlocked & capable of being connected to an Australian network, you really should get a refund.

  • joelstrickphoto Joel Strickland (@joelstrickphoto) reported

    @Telstra Yes it is there, extremely disappointed that’s it’s still down and we are in dead zone for mobile coverage so limited coverage for our phones

  • fieldsoffire2 fieldsoffire (@fieldsoffire2) reported

    @Telstra your customer service is very much to be desired. I normally would never do this but atm it is impossible to speak to someone on the phone or contact Telstra. I used yr new msg service & for 1 hr given the run around and my Q not answered. pandemic or not get it together

  • 2017Ferret The Weather Ferret (@2017Ferret) reported

    Please note: Both Gooseberry Hill and Hillarys Point Boat Harbour don't have TBRG (Tipping Bucket Rain Gauges) Pearce are currently experiencing issues with their TBRG Mandurah is currently offline during to a Telstra outage in the area

  • KimRowe31452467 Kim. Rowe (@KimRowe31452467) reported

    @Telstra we have a big problem with your southmelboune store in fact if its not fixed on monday we are taking it to the next level waiting to have a phone unlocked that was supposed to be unlocked and is not to nearly 5 days real bad

  • Paul_D_Is_Me Paul Dyson (@Paul_D_Is_Me) reported

    @Telstra @NeilEvansmail Same here @Telstra and we’re on the Gold Coast. Constant drop outs, every time I contact Telstra they simply tell me they’ve checked the lines and there are no issues. Our whole estate suffers, not just our house!