1. Home
  2. Companies
  3. Telstra
  4. Cairns
Telstra

Telstra outages and service status in Cairns, Queensland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 2 outage signals in the last 24 hours around Cairns, including 2 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 8, 8:03 AM GMT+10.
  • 67% Internet (67%)
  • 33% Phone (33%)

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Telstra

Telstra is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cairns, Queensland

The most recent Telstra outage reports came from the following cities: Cairns, and Redlynch.

CityProblem TypeReport Time
Cairns Internet 12 hours ago
Redlynch Phone 12 hours ago
Cairns Internet 15 days ago
Cairns Phone 3 months ago

Nearby cities with recent reports

Cairns

1 recent signals

12 hours ago
Redlynch

1 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • scibidoo
    Jamie (@scibidoo) reported from Cairns, Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • Granville4879
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic
    Peter Stefanovic (@PsStefanovic) reported from Cairns, Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro
    💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • BFewy66
    Barry Fewquandie (@BFewy66) reported from Cairns, Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • WoggBoy78
    WogBoy (@WoggBoy78) reported from Cairns, Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • oneXaday
    Jarrod (@oneXaday) reported

    With Optus - national outage, price hikes ($45-60 monthly) and spotty, unexplained 4G and 5G city coverage. Decide to jump to Telstra. With Telstra - national outage... Yep.

  • DowseChristine
    Chrissy D 🌼 (@DowseChristine) reported

    @OneNewsAu I have starlink and didn't have any drop-out of service. It's faster and cheaper than telstra too.

  • PweterPwarker
    ⚡Defcon-1⚡ (@PweterPwarker) reported

    @MickamiousG @Starlink not sure what all the fuss is about im with telstra and havent had an issue all day internets fine and my mobile has been at 4 bars all day with sms and calls flowing

  • anthony45052793
    anthony, underclass prole cat, edwards (@anthony45052793) reported

    @blowingtom2 @SenSHenderson they also repealed the universal service obligations and the financial penalties for telstra not meeting them. now every time the power goes out, so do all the landlines*, then 4 hours later the mobile and nbn towers shut down. * yes we still have them, nbn not fit to replace

  • Mikeofthebeer
    Mike (@Mikeofthebeer) reported

    @Telstra This is absolutely untrue. My work and personal Telstra services still cannot receive calls at 5.30pm in the Melbourne CBD. I’ve tried restarting both devices many times. Your network is still borked.

  • 7NewsAdelaide
    7NEWS Adelaide (@7NewsAdelaide) reported

    Police around the country are trying to contact 79 people who called Triple Zero during today's Telstra meltdown but remain unaccounted for. SA Police says it has not been asked to account for anyone yet but is in regular contact with the telco. It has been a disastrous day for Telstra since its network collapsed before dawn and its boss is on holidays. @jacquelinrobson

  • immyonboard
    immyonboard (@immyonboard) reported

    @TrainsInfo let's cancel telstra together because they've caused my nsw bus tomorrow to be an hour late

  • bjsunbeam101
    BJ Sunbeam (@bjsunbeam101) reported

    @MoroneyAng34618 @FranMooMoo I lived 15 km from mildura and couldnt get 4g Telstra is ****** camp on the Murray and have no signal at all,so starlink all the way

  • Chelsea21580867
    Chelsea (@Chelsea21580867) reported

    @jamesabernard @ALDIMobileAU Aldi use the Telstra network along with Belong, Boost, tangerine and a few others.

  • Krakow80492178
    Krakow (@Krakow80492178) reported

    @AnikaWells Anika Wells has done it again. She let the aged care system down; now she’s let down her new Portfolio Communications. Optus first, now Telstra. She interrupted her holidays l wonder how much taxpayers paid for this holiday.