Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 03/09/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • 1970genxmum 💧Libby (@1970genxmum) reported

    WFH internet is **** 👏👏👏 @NBN_Australia @Telstra

  • TickHarris Victoria Evans (@TickHarris) reported from Adelaide, State of South Australia

    @MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.

  • richseeto Richard Seeto (@richseeto) reported

    @thespecialbka @sacarlin48 That so? About ******* time to pay back some benefits to the community for the money grab Telstra has made over the years; but, hey....where ******** are these community phones in my suburb???

  • markamckean Mark McKean (@markamckean) reported

    @abcnews Good on Telstra for this vital service

  • rilez Rilez (@rilez) reported

    @RNBreakfast @andy_penn @Telstra That is terrific. I have worked with many disadvantaged people who can only get prepaid phone deals, making it very difficult to speak to support services.

  • richseeto Richard Seeto (@richseeto) reported

    @thespecialbka @sacarlin48 No ******* wonder about the free publicity garnered by Telstra. Putting three (3) of them in the Never, Never where there are maybe three people living there. Nice one, Telstra.

  • tirath Tirath “OpLock and Chill” Ramdas (@tirath) reported

    @David_S_Dowling @Telstra You mean the kids don’t carry 20 cents in their school shoes for emergency phone calls anymore? Is it because the shoes these days can’t handle it? It’s the shoes isn’t it… they don’t make ‘em like they used to. But yeah, agreed, this is a good move by Telstra.

  • AnthonyClarkAU Anthony Clark (@AnthonyClarkAU) reported

    @Telstra It is constantly described as "network update" on your website. But it is happening EVERY DAY. Was advised it would happen overnight... but now in the middle of the work day without notice. Not much of an update if it means nobody can use the net reliably for 2wks. @NBN_Australia

  • TheWillowGhost 💧WillowGhost (@TheWillowGhost) reported

    @Telstra Hi Lisa. Lisa, yes, I know. I think I've had them all! And the last two: "This is whatever from Telstra and we've noticed somebody using your internet. Let us into your computer and we'll fix it". Fat chance! At least Nicole from the NBN is giving it a rest! :)

  • FamousRob FamousRob (@FamousRob) reported

    @Telstra Clever. Phones as a free service that promotes the brand. Smart move.