Telstra Outage Report in Cairns, State of Queensland

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

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Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

1. 

   Internet (44%)

2. 

   Phone (35%)

3. 

   Wi-fi (8%)

4. 

   E-mail (8%)

5. 

   Total Blackout (4%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• Peter Stefanovic (@PsStefanovic) reported 29 minutes ago from Cairns, State of Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

• 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 42 minutes ago from Cairns, State of Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• Alan Tracey (@alftracey) reported 5 minutes ago

  @Telstra @GrogsGamut What do I have to do to get any assistance? I been on the message thing for 73 hrs and still no help with a simple problem.

• Glenn Colgan (@GlennColgan) reported 8 minutes ago

  @GrogsGamut @Telstra My experience ask a question on MyTelstra Chat and receive a response after 30 mins which is often a copy paste from the Telstra website - this is not customer service.

• JV 👁👄👁 (@heychessikuh) reported 12 minutes ago

  @malcook27 I had a monthly Optus plan using my dads old BlackBerry Pearl but I still have a $52 credit on my Telstra account for the internet I had at my apartment and I haven’t done anything about it bc I still like getting the monthly email 6 years down the road

• Not today (@flawd_design) reported 13 minutes ago

  @GrogsGamut @Telstra @Telstra is THE. WORST. its IMPOSSIBLE to get in contact w anyone about an issue. & when youve spent MONTHS trying they offer to finally have someone call your number. Won't tell you when tho. Oh & they cut off ur number so they actually call u but they also wont use another #???

• Joost call me Andy (@Musing_Dayzed) reported 18 minutes ago

  @markrprior @GrogsGamut @Telstra Yeah but difference is you can actually talk to them to resolve an issue. Twitter telstra is just a PR sham.

• GreenScreen3r (@GreenScreen3r) reported 18 minutes ago

  @Telstra Why if I am logged into My Telstra, and I want to buy a new service, the Shop takes me out to a new website that I am not logged into, and when I log in, I am back in My Telstra ... see the problem?

• Christian Meier (@hoser_meier) reported 21 minutes ago

  @Telstra (phone rep) doesn't mention any call out fees at time of booking, and then the text confirmation says I approved it? Nice try, cancelled. Not an internal household IT issue, it's an @NBN_Australia fault. Pay for independent technical advice people, don't get screwed over

• Hawkoseels (@hawkoseels) reported 22 minutes ago

  4 hours with @Telstra who stuffed up a simple change on my account now havent had internet for that long still on hold with them. Have lost $500 so far today and they saying they will charge to fix their mistake. PICK UP THE PHONE!

• John Marcello (@jmarcello3) reported 24 minutes ago

  @GrogsGamut @Telstra Telstra and companies of similar ilk just don't get it. There's a false ecomony in low cost overseas call centres. Just one contact with local customer service - after days of no resolution - resolved my complaint. This has happened time and time again.

• bobmick53 (@bobmick53) reported 24 minutes ago

  @Telstra yes please 24x7 live chat get more staff the app is crap spent 3 month trying to get my issus fixed still no luck using that crap app bring back 24x7 live chat much more helpful