Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Antoine 🐜
(@SirBAntMQ) reported
@VickiRussell62 @Telstra I know the issue is probably bigger than any telecoms can handle. Especially if one of one's contacts has the FluBot malware by clicking on the link in the spam SMS.
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Ed ****
(@EdHore) reported
Hi @SamsungAU, Thank you for sending me out an early Galaxy S22 Ultra. Unfortunately @Telstra is making it almost impossible for me to transfer from my physical SIM to eSIM, so I am yet to use it properly. They have a monopoly, so they feel low service levels are allowed.
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Tiberio
(@tibmart) reported
@mobilenova @Telstra I have been trying to upgrade my s20+ to s22+ for the last 3 days esim to esim, still no joy. I lost count how many time have called and texted support. By far, the poorest upgrade experience in 30 years. Thanks, @Telstra Heading to the store now 😡
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Pictures Sharp
(@sharppicture) reported
@Telstra can you explain why many @optus users have full coverage in the Northern Rivers flood zone area while Telstra users have none at all. If Optus can make it work why can’t Telstra? Lack of comms is causing significant problems with the clean up and continuing rescue ops.
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Kris Grace-Hely
(@krisgracehely) reported
@katieqs @Telstra Crap service 4 NC NSW normally yet visiting South Island NZ -on Fox Glacier & took a call from a client! we have struggled to get phone & internet service & are only 10 km from coffs.Telstra regional services are deficient at best of times -in a crisis that’s serious
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mymysticheart
(@mymysticheart) reported
@darrenhayes Yes, but not a Telstra customer so patiently waiting till next week
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Ed Jegasothy
(@edjegasothy) reported
The telecoms in Bundjalung are still utterly ****. NBN is down, Telstra mobile is nonexistent/shaky. We use Optus 3G/4G on my phone as the household hotspot. Can’t imagine how recovery efforts can function with this. I heard that Telstra towers have 2days battery backup only..
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Sean Callow
(@sean_callow) reported
Our @Telstra home internet has been down for 15 days, with visits from 3 different NBN techs who all said we need a new @Telstra modem. @Telstra customer 'service' continually starts our conversation from scratch and refuses to do anything except book another NBN tech
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jiggyjet
(@jiggyjet1) reported
@Telstra Oh! And the NBN is still down, keeps going on and off and your latest report states issues rectified...WRONG ! network is down. #telstrarcrap
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Mountain Person
(@superceiliog) reported
@Telstra I will DM you today We now have no landline dsl service The modem has failed so can not use mobile data network on that account which is UNLIMITED data 0nly internet service is using mobile phone and personal hotspot for device connection which is incurring extra data charges