Telstra Outage Report in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Cairns, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

City	Problem Type	Report Time
Cairns	Phone	9 days ago
Cairns	Phone	8 months ago
Cairns	E-mail	11 months ago
Cairns	Wi-fi	1 year ago
Cairns	Phone	1 year ago
Cairns	Phone	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  💧🔥🌱Tyson Munro (@tysonmjmunro) reported 23 minutes ago from Cairns, Queensland

  @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

• 
  Kate Cunningham (@KateHamilton88) reported 26 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  Moods Moody (@MoodsMoody) reported 34 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 38 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

• 
  Peter Stefanovic (@PsStefanovic) reported 43 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KMMR (@kmmr99) reported 3 minutes ago

  @Telstra This has been an awful experience - although it’s not over yet. Actually upsetting and stressful. I’ve spent so many hours on this, including 5 visits to the store. The manager there was so incredibly rude, and lied to my face. All because I was sold a BROKEN PHONE.

• 
  Funky-Monk (@ryleygray) reported 5 minutes ago

  @Telstra Since you mentioned coverage. when Is telstra going to acknowledge rural towns like Mallacoota who have 0 coverage and average internet download speeds of 0.11MBPS ? You capatalistic mongrels ignore outcries for help and indanger people and customers alike with your lak ofservice

• 
  Simon Kaplan (@simonkaplan) reported 6 minutes ago

  @Idealaw Kay the problem is probably water collecting in the pit outside your property where all the Telstra stuff lives (mine was literally buried, not even a cover). Same story went on for years eventually fixed by moving to wireless provider. Good luck!

• 
  FireStriker (@FireStriker_) reported 6 minutes ago

  @GetNICKd @Telstra Try @Aussie_BB, been with them for 2 weeks now and every time I have had an issue I have been able to get ahold of someone.

• 
  Daniel Fitzgerald (@DazzaJay85) reported 7 minutes ago

  @Telstra come on. You cut off a business email address two weeks ago and we still can't get through to support on the phone to have it fixed. This is terrible for business. The business cannot receive any of their emails and when we try to reset the password "Not Registered"

• 
  Grant Pallant (@grantpallant) reported 9 minutes ago

  @StephenFenech moved in caravan park for awhile so need most/best data deal on Telstra network who most/best deal or Telstra got most data as need to watch a lot ? Cheers

• 
  Breanna (@brreannnaa) reported 15 minutes ago

  @Telstra you changed my phone plan and cancelled my Apple Music without telling me and I’m still paying for it wtf

• 
  Southcombe Stables (@SouthcombeStbls) reported 17 minutes ago

  Even after living through 20 years of the shitshow that is @telstra 'customer service', I apparently can still be amazed at the contempt with which this company holds it's clients...

• 
  Tess Robinson (@goviralnow) reported 19 minutes ago

  @Telstra Friend helped fix it but just didn't get much help from telstra after 4 days no show and hours on the phone so had to ask friends for help. I'll DM if anything goes wrong again

• 
  Funky-Monk (@ryleygray) reported 23 minutes ago

  @Telstra During the black summer bushfires of 2019 Telstras lack of service indangered thousands of people due to the fact no one could recieve warnings and infomation of the approaching fire front. People pay outrageous bills for a service that doesnt deliever