Telstra Outage Report in Cairns, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Telstra
Telstra is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (43%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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🌈🏔Colin Ellis 🎱🏳️🌈 Get Vaccinated Now
(@Combat_Hawk) reported
Ok so it’s now 8 days and 4 messages from @Telstra giving repair date for phone/internet connection. Message stated it would be today. No show. No contact. Telstra failed us after bushfires & COVID last year. It seems it intends to fail us this year. #consistent @stemplemanmp
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Jeff N
(@carbonNRG) reported
@Telstra @jimmyrees Brilliant idea, well done Telstra, I’m sure this will be a massive help particularly to the vulnerable
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Gary Arndt
(@EverywhereTrip) reported
@JamesCridland @Telstra I've spent quite a bit of time in Australia, and I found Telstra to be one of, if not the worst, telcos in the developed world.
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Richard Seeto
(@richseeto) reported
@thespecialbka @sacarlin48 No ******* wonder about the free publicity garnered by Telstra. Putting three (3) of them in the Never, Never where there are maybe three people living there. Nice one, Telstra.
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Dave
(@davidslvma) reported
@MrSmokesSon i’ve had nothing but bad experiences with AB back in ctown, but telstra has always been 100/10
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Anthony Clark
(@AnthonyClarkAU) reported
Seriously @Telstra and @NBN_Australia - our internet is going down every day. The whole suburb. It's been happening for weeks now. How is anyone supposed to work from home or homeschool in lockdown? Even 4G backup is struggling under load it seems.
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Anthony Clark
(@AnthonyClarkAU) reported
@Telstra It is constantly described as "network update" on your website. But it is happening EVERY DAY. Was advised it would happen overnight... but now in the middle of the work day without notice. Not much of an update if it means nobody can use the net reliably for 2wks. @NBN_Australia
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beeso
(@beeso) reported
@Telstra That doesn’t help me get work done.
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💧WillowGhost
(@TheWillowGhost) reported
@Telstra Thank you but I get these calls quite often and usually just yell at them to go and scam somebody else. I never let them into my computer. The mobile number they called from this time looks like a Telstra number: 0447 878 023.
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Andrew
(@andrewrdn463) reported
@Telstra Telstra needs to stop ignoring customer concerns - customers are leaving. Staff are not dealing with customer issues.