Telstra

Telstra Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 02/11/2026 14:45

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • epis_mara epis mara (@epis_mara) reported

    @markgibbo So so sad , I worked years ago with Telstra in The Post Office in the very middle of the CBD , worked shifts so left at the latest 11pm , never did I not feel safe 🥲

  • judolburn Animammalia (@judolburn) reported

    @AlanBixter @Telstra I have it on anecdotal evidence that Telstra customers obtain more assistance by a complaint to the Telecommunications Industry Ombudsman than by a complaint to Telstra

  • calebsfavourite Calebsfavourite (@calebsfavourite) reported

    @TPG_Telecom @Knig09409192 Geez, can you deliver rural? I’ve had a 12 year battle with Telstra for even slow unstable internet. ****** customer service. Expensive tech. Only approve some brands that aren’t even best on the market.

  • SimonBanksHB Simon Banks (@SimonBanksHB) reported

    @billshortenmp I was in Cairns that night Attended a forum on Telstra and broadband Then went to Senator Jan McLucas' office to check emails We switched on Lateline to catch up on the news Only to watch the awful events unfold in real time Lest we forget

  • OisEucalypt OIS (@OisEucalypt) reported

    @Telstra The only option is changing provider to a poorer service or going down to a slower plan. Unless you can convince corporate to not go ahead in a time when monies are tough for many. There's little in the account you can look in to.

  • NathanCoverdal1 Nathan Coverdale (@NathanCoverdal1) reported

    @Telstra As the offer expired due to the delay in customer service calling me back after your technical difficulties I am less than thrilled. I still have not received a call from a customer service manager as I was advised.

  • curryxo_ Curry (@curryxo_) reported

    Why is telstra support line so **** all they do isget you to run a speed test

  • NathanCoverdal1 Nathan Coverdale (@NathanCoverdal1) reported

    @Telstra So far so simple. We then attempted to process the new phone including the payout on my old phone. Telstra were unable to process this payment so the customer service office on advice from his manager advised ge would have to call me back.

  • kqvo6 kqvo (@kqvo6) reported

    @FrstyFN @Telstra fix his internet’s you dons

  • marie19705 marie5 (@marie19705) reported

    the guy on the phone to telstra was useless now i'm on chat to telstra he's having troubles verifying me as i changed my name years ago so in total i've been seeking help for aqbout 2 hours now...