Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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foxdup One Jab
(@foxdup) reported
@Telstra Mobile app on iOS is unable to access anything. No recharge. Service list flickers. Chat fails. The lot.
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mac 🇵🇸
(@Hiphoposoceros) reported
@Telstra Yep, well over a month ago and have to explain the issue every single time. Exhausted all troubleshooting. Communicated with Samsung who've applied fixes for Voda and Optus esim services. Only one left is telstra who haven't applied changes on their end.
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Marc
(@MrMarc101) reported
@Telstra why has my cable connection been suspended when I was explicitly told that there would be no service interruption until my NBN connection was activated. So I have no home internet until at least Friday, and the technical support team can’t do anything about it?
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Brad Fitz
(@thebradfitz) reported
Vodafone, anyone use them? Is their service coverage ok? Looking at changing from Telstra, just want to gauge if it’s worth it
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😷Camybobany.😷 😢It didn’t have to be this way 😢
(@camybobany) reported
@Telstra How do I apply for a refund for my prepaid data service
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smartFMC
(@SmartFmc) reported
@AxantCorp @Palamir_ @Telstra Thanks. Just got 875 Mbps. I actually hadn’t checked for a while. Looks like they upgraded the network even more now.
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desultorymuser
(@desultorymuser) reported
@ChilchikMusic @Telstra Hey Sophie from @telstra if you just did a search here on Twitter for "Telstra esim" you will see that the issue is more widespread than "some requests" and oh yes no luck for me too yet this morning so no there was no resolution "around 7pm last night" as you claim
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_thisismatt_
(@_thisismatt_) reported
@Telstra @ChilchikMusic @Telstra this is clearly not still resolved. This morning instead of “system maintenance” I’m back to “you already have an order”… which I don’t. Support just keep saying wait 24 hours.
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That Tesla Guy 🇦🇺
(@ProstheticAIM) reported
@electricfuture5 @Telstra @andy_penn Sounds like someone called through to technical support?
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mac 🇵🇸
(@Hiphoposoceros) reported
@Telstra Seriously? I've been following up with them more they have even looked into the fault. "We'll call you in 2 days", no call. Poor. Cancelling and not paying outstanding bills by end of month if not resolved.