Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (5%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Phillip Moore
(@phillipwmoore49) reported
@Telstra And having the on-line “help” chat closed twice for “inactivity” in spite of me making the last input.
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Sayed A Chowdhury
(@naafiieS) reported
@Telstra My services off for three days. No signal
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Danny
(@dannyhowboy) reported
(1) @Telstra lately has been so frustrating. Signed up for NBN for my new place two weeks ago, technical problem in store meant the order went through on Saturday. Told I would get the NBN box on Monday with a connection date on Tuesday.
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Justin Allingham
(@JustinAllingham) reported
@Telstra 4G in operation. Modem almost useless. Speeds and coverage 20% down from before we were forced to get the NBN moving from a service that was better and more reliable. I want someone out here..I want it fixed. I want a better modem. I want the speeds promised in my plan.
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Political Correctness is over rated
(@PoliticalRated) reported
@Telstra how does one report overhead Telstra lines that are down? I’ve been on hold for over an hour. Safety isn’t a priority I guess!
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Brad Hooper 🔴⚪️💙
(@bradhooperarch) reported
@phillipwmoore49 @Telstra @telstra is unbelievably poor. And there is no good reason for such poor customer engagement. And their inability to set up functioning direct debit.
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JACK ALPHA SYSTEM
(@OhOsrs) reported
@Telstra how long does the fix it test have to be stuck at 5% before you fix my internet?
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Mish Le
(@MML3_) reported
@Telstra Call me maybe? Been trying to speak to someone over the last 2 days and unable to get through !!!!!!! I NEED HELP ASAP 😤
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Mark Senkevics
(@marksenko) reported
@Telstra how do I get my broadband fixed? 4 weeks down after a nearby lightning strike, 5 repetitive calls to a hopeless contact centre, 2 emails and no resolution. We are about to shift to @tpg. Any response?
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Justin Allingham
(@JustinAllingham) reported
@Telstra Not hating on you but this service is bad on purpose because it suits certain people for it to be that way. Then the only people who hear about it are entirely blameless like you. Put the CEO in the chair and they can explain why our internet has to be such an embarrassment.