Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (24%)
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E-mail (20%)
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Wi-fi (8%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Cairns, State of Queensland
The most recent Telstra outage reports came from the following cities: Cairns.
| City | Problem Type | Report Time |
|---|---|---|
 Cairns |
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| Cairns |
Wi-fi | |
| Cairns |
Phone | |
| Cairns |
Phone | |
| Cairns |
Internet | |
| Cairns |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Coulton
(@TraceyCoulton) reported
@Telstra @andy_penn fix my nbn 3 months without nbn as you keep disconnecting
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guy campbell
(@NRLoffseason) reported
@telstra never really tweeted before but my 1st will be about not going on another Telstra contract. Sent my phone away to get the screen fixed under the upgrade & protect program & whoever fixed it has made it worse. At least my phone functioned before with a cracked screen
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Peter
(@Minus777) reported
@Telstra The issue is within Telstra. When Telstra staff call us thinking we're NBN Co, and start off by asking what we've done to troubleshoot. I'd say Telstra has issues. Address the issue. #Telstra
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Tracey Coulton
(@TraceyCoulton) reported
@Telstra hopeless service - still NBN disconnected after 3 months hopeless
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Deborah
(@debbishdotcom) reported
Given the issues my mother has been having accessing the internet on her iPhone and iPad (both on mobile prepaid @Telstra network) I've signed her up for @Aussie_BB. She's already stressed about setting it up (though I told her I'd do it).
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Sith Elyte🕸
(@Elyte96) reported
@PerozEdits @Telstra full getting ripped off its like the idiots at telstra think we dont know people that live elsewhere and have way better service with way better value and they think they can get away with ripping us off like this
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Melly
(@melindapii) reported
@Telstra We have had 5G for over 2 years, have 4 mobiles, foxtel, Telstra TV all with Telstra and on and off slow internet for ages. Nobody can find an issue, or the ability to offer us 5G. Very frustrating. We are at Kelvin Grove 4059. Be great to see us be able to use 5G at home soon...
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Rara 💉💉💉
(@Rara30585698) reported
Hey @Telstra, what’s going on with your service in Townsville? I’ve just lost work as a result of it. #NBN #NBNfail
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Peter
(@Minus777) reported
@Telstra An NBN technician is coming out tomorrow because Telstra believe there's connection issues. But we've never reported connection issues. Is that normal? #Telstra
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TrudyH
(@Todayin2020) reported
After struggling on 1 bar of @Telstra signal at home for the last 2 years and a 6 week battle with @Telstra to port my number @Optus it finally went through today. I've got 4 bars of signal & it's half the price. Should have dumped #telstra years ago, they won't be missed!