Telstra

Telstra Outage Report in Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 02/11/2025 00:50

February 11: Problems at Telstra

Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Deskjob_ Deskjob (@Deskjob_) reported

    @Telstra @AFL How about stop ******* advertising and provide customer service?

  • FlintCrispAgain 🇦🇺 ɐsnz∀ (@FlintCrispAgain) reported

    damn you coulda just said you cant find a call linked to a direct employee complaint yesterday LIKE I ASKED instead of trying to drag me into dms so you could protect your brand name dumbfucks. im going back to @Telstra **** #Internode

  • Zhukov82176036 Zhukov (@Zhukov82176036) reported

    Last week I was going to switch from Optus as my mobile phone provider because of their horrible services, but then I realised that I switched from Vodafone to Optus for the same reason, and from Telstra to Vodafone before that. I love it when I have so many options for garbage

  • AussieWithLove 💜 AussieWithLove 🏳️‍🌈🇦🇺 #strayamate (@AussieWithLove) reported

    @SaysDolly Oh crap. For once, I'm glad I'm with Telstra.

  • anuddafatguy anuddafatguy - will dm dad jokes on request (@anuddafatguy) reported

    @Telstra So by "protecting" me you provide me with an app where I have to give you my personal details (which I previously did not). Stupid stupid stupid.

  • FlintCrispAgain 🇦🇺 ɐsnz∀ (@FlintCrispAgain) reported

    @Internode so your system is broken and i was right that you ignore your employees complaints as well. thanks for the info, ive notified accc, afp and your owner company the TPG Telecom Limited via their complaint line. ill also be switching to either telstra or optus kindly ded urself

  • anuddafatguy anuddafatguy - will dm dad jokes on request (@anuddafatguy) reported

    @Telstra Typical ... avoid me and say the solution has been provided They way I paid last month is no longer available / working. THAT is the way I want. I clicked on a hot link and could go directly to pay my bill. No app, just give you money Now I cannot do that. 1/

  • Paddleboat69 💧Jason Bradley (@Paddleboat69) reported

    @Telstra Not sure you can help..... Spent an hour on the phone this morning for nothing

  • Trevor_Ashley Trevor Ashley (@Trevor_Ashley) reported

    Hey @Telstra I’m overseas and since the iPhone update my phone won’t call out with a message from you saying “the number you are calling is not available from this service”. Obviously I can’t call you to sort this out. Help!!!

  • GalaxyeLore Cave prole 🏳️‍🌈🏳️‍⚧️🖤💛❤️🌏🦘🇮🇹🇦🇺 (@GalaxyeLore) reported

    @TGIFriday33 @turquoisebbear i would never go back to telstra. almost killed me from stress trying to work with them years ago