Telstra Outage Report in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Cairns, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

City	Problem Type	Report Time
Cairns	Phone	9 days ago
Cairns	Phone	8 months ago
Cairns	E-mail	11 months ago
Cairns	Wi-fi	1 year ago
Cairns	Phone	1 year ago
Cairns	Phone	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Moods Moody (@MoodsMoody) reported 2 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 2 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

• 
  Peter Stefanovic (@PsStefanovic) reported 3 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

• 
  Barry Fewquandie (@BFewy66) reported 15 minutes ago from Cairns, Queensland

  @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

• 
  Kate Cunningham (@KateHamilton88) reported 28 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

• 
  💧🔥🌱Tyson Munro (@tysonmjmunro) reported 40 minutes ago from Cairns, Queensland

  @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 43 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  WogBoy (@WoggBoy78) reported 49 minutes ago from Cairns, Queensland

  @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pineapples&Shit (@emmalilly0_o) reported 5 minutes ago

  No internet, **** @Telstra

• 
  Stacey Murray (@alfalfasocial) reported 8 minutes ago

  C'mon @Telstra @Telstra_news @telstra. Your automated services tells us there's no issue? We can't make or receive calls. I call that an issue for 2 x home based businesses. A meaningful response would be good.

• 
  dextersgoons (@dextersgoons) reported 9 minutes ago

  @Telstra why are you guys download speed down, it’s never been a problem until now

• 
  Adam (@etoxin) reported 10 minutes ago

  @telstra I've had 3 cancelled NBN appointments and it's near impossible to talk to someone to figure out why these appointments keep getting cancelled. I'm not getting the internet service I'm paying for. Give me a reason to stay with Telstra.

• 
  Larry (@Larrymclarry71) reported 11 minutes ago

  @Telstra @FortressMelb @sclomency So it turns out after wasting 2hrs of my time Telstra have just told me that the “upgraded” plan that they sold to me as more data that they know I’ll never use was really just an upgrade to the cost, as the simple plan I was on “is no longer available”.

• 
  Kathryn Heyman (@KathrynHeyman) reported 11 minutes ago

  This morning I complained that the $2000 I paid @Telstra for the highest level internet service provision feels remarkably similar to being scammed by dodgy stripper guy. My kid noted, 'No, totally different. Stripper guy isn't a monopoly.'

• 
  💧 Vacuous Fair Dinkum Covfefe _Au Pair (@VacuousNess) reported 12 minutes ago

  Great. Now I have to go and waste my limited work time in @Telstra - again! Wtf is wrong with your stupid 4G this time 😡🤬

• 
  GrayK (@GrayK27117859) reported 12 minutes ago

  @PeytonSinsx @Telstra That’s so terrible. @Telstra just don’t seem to care 👎🏼 Been having the same experience for the last week or so

• 
  Darren from Newy (@DarrenKilminst1) reported 13 minutes ago

  @johnb78 True but our 2nd rate NBN will continue to incur large costs due to the poor state of the copper network. A network Telstra happily sold for a motza.

• 
  Larry (@Larrymclarry71) reported 14 minutes ago

  @Telstra @FortressMelb @sclomency So Telstra automatically put me on a more expensive Mobile plan then send me an invoice. I call the number to change it back but I’m directed to download an app and then Telstra hangs up. Automated customer service at it’s very worst.