Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Morrissey
(@MorrisseyMitch) reported
@djcairney @Telstra @alaska_crossing Which must mean it’s an issue relating to Telstra cellular with Spotify for whatever reason. Clearly both parties need to get this resolved asap. It’s really bloody annoying…..
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Damien Tydd
(@MrTyddy) reported
@Telstra Ironically Lisa, I can’t currently contact support with my current service as it won’t even connect to the server. This response is using the remainder of what $$ mobile data I have left, that hasn’t had to supplement the wireless shortfall.
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LCH
(@punchline2coke) reported
@Telstra I asked Santa to fix the problem with @Spotify and your network.
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Dan Cass 💉👍
(@DanJCass) reported
@Telstra Hi Greg. You are right. Telstra resells calls to my carrier so LEGALLY you don't have to do anything. What I'm doing is using Twitter to try to convince Telstra to fix your tower so people can make calls. What do you think my chances are?
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Alejandra Villacreces
(@Alejand63879718) reported
@Telstra @PaulRui60192984 @Telstra having the same issues since Friday last week.
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Victor Caballero
(@insurancedesign) reported
@Telstra @PaulRui60192984 same issue since Tuesday last week. Spotify works without issue when on wifi but on Telstra mobile data does not let you select individual songs in any playlist or album. Quite ridiculous given that we are paying customers and therefore Telstra is limiting paid functionality
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Lauren Buchanan
(@loz_awesome) reported
@Telstra @insurancedesign Yes same issue with my Spotify. Will only work over WiFi, tried deleting the app, switching to 3G, logging in and out again to no effect.
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Ram Nijhawan
(@ramnijhawan) reported
@Telstra We had to do all the hard work & wasting time. Very reluctant, unregretful was your Case Manager. Solution wise, we were compelled to go to Store & pick up a new SIM. We held a new blank Sim but your Case Manager would not use that. May be colour wasn't they liked.
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Samuel Green
(@samuelxgreen) reported
@Telstra @PaulRui60192984 I’m having same issue!! Worn connect or login
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Damien Tydd
(@MrTyddy) reported
@Telstra Oh, and that short burst of text just took about 30 secs to send. Paying for this (and paying for it is what we do) fair dinkum, is nothing short of extortion😡 Peak times are not the customer’s responsibility