Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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💉Bill 💉🏳️🌈
(@billus) reported
@iB3nji Switched from optus at iphone12 after years of Telstra…..have found the customer service much better.
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Prof Gemma Carey
(@gemcarey) reported
@TheDSingularity @BlackwellJ_ I would never use Telstra hahahaha
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Dame du Fer ✳️
(@janeallenperth) reported
@Telstra your 24x7 app is useless - you state what the issue is, and then you waste hours going around and around in circles saying the same thing OVER AND OVER AGAIN, only to be dumped out of it HOURS later with ZERO RESOLUTION OF PROBLEM. SHOUTY CAPS 🤬 #Telstra #Frustrating
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Book Reviews
(@TheB00KWarren) reported
In vain tried 2 ensure credit was given as prom, said wont pay bill til fixed— @Telstra D/C us again so We obv w/forced 2 relent. Now im D/C AGAIN desp ext til Sept 28 just like last time! Im appalled & enlist fellow MFC member @3AWNeilMitchell 2 help prev enduring such hell! 4/4
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Aʟᴀɴ FiᴛᴢGᴇʀᴀʟᴅ - Practice Connections Advisory
(@pracconnect) reported
From a chat box from @Telstra over the continuing ClusterF*ck that is my NBN connection: "I appreciate you have been a loyal customer to Telstra. I am extremely sorry for the incompetence."
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mikey
(@coachbear) reported
@Telstra I got it sorted but it took a very long time... This is the third time in a row I've had issues getting a new phone with @telstra... There should be some compensation, I think I might contact the ombudsman because it keeps happening
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SJ Whatley
(@grubskids) reported
@Telstra is there any reason why my broadband is down? Your website says there is on outages in my area, but my internet has crashed about 20min ago?
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Steven Heaton
(@Heaton_Steven) reported
How bad is the @Telstra App.
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Roderick Jon
(@roderick_jon) reported
@Telstra how do I get to speak to a customer support member who can actually help me with my order instead of doing random nonsense and making the problem worse?
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Sam
(@SGDaht) reported
@Telstra you should sponsor me so I have a reason to continue using your garbage network. How is your service this bad after being the biggest network in Aus for longer than I've been alive.