Telstra outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telstra Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  WogBoy (@WoggBoy78) reported 2 minutes ago from Cairns, Queensland

  @Telstra anyone know what is causing the outage in Torres Strait..

• 
  💧🔥🌱Tyson Munro (@tysonmjmunro) reported 9 minutes ago from Cairns, Queensland

  @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

• 
  Moods Moody (@MoodsMoody) reported 17 minutes ago from Cairns, Queensland

  Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 19 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported 23 minutes ago from Cairns, Queensland

  @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

• 
  Peter Stefanovic (@PsStefanovic) reported 28 minutes ago from Cairns, Queensland

  @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

• 
  Jamie (@scibidoo) reported 33 minutes ago from Cairns, Queensland

  @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

• 
  Barry Fewquandie (@BFewy66) reported 33 minutes ago from Cairns, Queensland

  @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

• 
  Kate Cunningham (@KateHamilton88) reported 38 minutes ago from Cairns, Queensland

  Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Madmike (@madmike888X) reported 5 minutes ago

  @Telstra Don’t you update this page ever?? NBN Telstra down si. E 6am

• 
  calmingdown (@joey8bitz) reported 9 minutes ago

  @1WeakGuttedDog Boost or JBHIFI cheaper and on Telstra network. Real no brainer. Vodafone unreliable.

• 
  FLAWED&FABULOUS (@FLAWEDFABULOUS) reported 12 minutes ago

  @future_vision18 @abmarkman Sorry , I am in the car now on my way home my phone is + 61 0414 412 473 I have mt phone with me i put the volume up Rod gets a better single he is on telstra. If you have trouble his 0404479712

• 
  landman (@hasselljpb) reported 17 minutes ago

  @Tedthekelpie @Telstra Right at the minute I’m more concerned about whether the poor girl will survive but I’m meeting with Telstra shortly. (Local)

• 
  immyonboard (@immyonboard) reported 19 minutes ago

  Will be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.

• 
  Andrew Bott (@ajbott) reported 21 minutes ago

  @Telstra your network keeps dropping mobile calls in Lilyfield 2040. This has been going on for 2 weeks... What is happening?

• 
  Scrumblebum (@scrumblebum1) reported 27 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  Jayden (@Ballzzzz16) reported 28 minutes ago

  @Telstra @Optus Kingsfield in sunbury 3429, they confirmed a 4g and 5g outage and have no idea know when it will be fixed

• 
  Dave Jones (@eevblog) reported 29 minutes ago

  Trying to switch from Telstra mobile. For the life of me I cannot find the required account number to port my account. I used to have an account number but Telstra switched me to from post paid to pre paid somehow and now I don't get a bill, only a receipt which doesn't have an account number on it. Cannot find it online in my account. Grok says dial *#150# which doesn't work. Anyone got any idea?

• 
  dubzz2228 (@dubzz2228) reported 29 minutes ago

  I need that “ this phone has been disconnected” Telstra service voicemail