Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lee-Anne H
(@LeeAnneGrenier) reported
@Telstra It says something about a network update may interrupt your mobile service Mon 24 jan 2022 7:00 AEST to Sun 30 Jan 2022 6:00 PM AEST… so I guess we don’t know exactly what days we will be out and how long… yesterday we didn’t get any warning when it cut off… just had nothing.
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Jane in Taungurung
(@JaneInToolleen) reported
so @Telstra have been in contact, wanting me to put together a business case to put in a mobile tower in my area. @Optus put one in last year and didn't need my help to do their job. We're all switching to Optus. I'm not doing your job for you Telstra. 14 yrs of **** service
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Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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Barrington Coast
(@BarringtonCoast) reported
@Telstra After some investigation we have found that there are no Telstra technicians working on the network here - they are actually expected from 27 Jan. So someone or some entity is misleading us. We're going to take this matter up a notch.
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Choke
(@BJJBasics101) reported
@XboxSupport why has Australian server pings tanked over the last few days? I get 7ms to Telstra in Xbox edge speed test page but 149ms in the Xbox test network settings. I have two xboxes. This is killing xcloud. It use to be super responsive now it’s unplayable.
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Rhys Smith
(@thefirstsmyth) reported
@Telstra Thanks Bek, after a good hour waiting yesterday and then 40 mins on the phone I managed to upgrade my internet speed. Honestly, it really should be a 5 minute thing. Dreadful service for your customers, but hey ho you keep checking Twitter! Thanks
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benny
(@bennyinhere) reported
@1stExecutive @Optus Mate they just cut my service off apparently after sending a letter to me in September advising NBN was coming in January, never got it, but no second letter/email/phone call/SMS… I’ll be working off my Telstra mobile tomorrow, family not so lucky
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Deano G
(@deanog) reported
Happy Telstra Day to those that celebrate it. May 5G be available in your area and your signal strong! This tweet was brought to you by Telstra. OK Telstra. I posted it. Please stop sending me all those Telstra Day emails now.
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Lee-Anne H
(@LeeAnneGrenier) reported
@Telstra It says something about a network update may interrupt your mobile service Mon 24 jan 2022 7:00 AEST to Sun 30 Jan 2022 6:00 PM AEST so we don’t know exactly what days/how long it will be out and yesterday we didn’t even get any warning prior to having everything cut off again.
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Blackheath Weather
(@BlackheathWx) reported
@Telstra Got a SIM with Telstra Prepaid Casual but cannot find a way to move to Pre-Paid Mobile, if I choose? No apparent option to move to Pre-Paid Mobile in the app or via my Telstra account. I've now added the service to my account but have to wait 2 weeks for it to appear?