Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 03/18/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • EmiliaTerzon Emilia Terzon (@EmiliaTerzon) reported

    I’m doing a day of training via Zoom, the Telstra man just arrived to fix the internet that is down for days, and a council worker just started whipper snippering outside the window. I AM A WFH CLICHE

  • EndPovertyInOz dave (@EndPovertyInOz) reported

    Hey @Telstra what the heck is going on with your support via message (using your app)? I've made a simple request and had to repeat it half a dozen times, only for a new person to come along with completely wrong details about me, asking more questions. Why spend money on this?

  • samsplace9 Deb Campbell (@samsplace9) reported

    @Telstra i cannot sign in have tried six times at different times today and yes I do know my user names and password and no it is not someone's else's fault

  • rony0657 Rony Chowdhury (@rony0657) reported

    @Telstra The network is just very poor. I migrated from optus to telstra but feel it was not worth it. Call drops and poor internet connection for a 5g enabled phone..

  • oscarc168 Oscar Cao (@oscarc168) reported

    Fingers crossed the account has been closed as per the email they sent me earlier in the month after my TIO complaint. Gesus. All that effort done to simply close my Telstra account. Let’s hope that’s the end of that. This is why we need competition. Have alternatives.

  • VirtuosoVA Elizabeth Williams (@VirtuosoVA) reported

    @Telstra 6.49am an no internet connect - where was my service that I pay for.

  • the_ficken Ficken (@the_ficken) reported

    @katsamaras Yea man give them a go. I used to be with Telstra and they were TERRIBLE compared to Aussie Bb

  • jane_jamisu8 Jane sullivan (@jane_jamisu8) reported from Bright, State of Victoria

    @TheTodayShow Labor privatised Telstra is that the problem with their service today too.

  • rachydiamond Rachel Diamond (@rachydiamond) reported

    @Telstra @RJinMelb How do i access the link? I should have enough benefits to be a gold member! Please help!

  • infinite8horizo Peter Barnes (@infinite8horizo) reported

    @YaThinkN Amen. It must be about time for us to sell ourselves Telstra again, or copper wire, or something. There must be some public good virtual monopoly we’ve built with our money we can now transfer into private ownership & see only a few benefit from profits while we suffer “service”