Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 12/26/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Hollaragebruh Hollarage👀👀 (@Hollaragebruh) reported

    @theage @Telstra gonna cancel my contract and go elsewhere. AFL app was the one thing you had going for ya

  • JonnoSimpson Jonno Simpson (@JonnoSimpson) reported

    @hugh_h I assume it’s no longer free for Telstra customers and now $5 per month? Liked that inclusion as a customer.

  • pongoes Tony Brown (@pongoes) reported from Adelaide, State of South Australia

    So @Telstra are getting rid of #AFLLIVEPASS that came with a mobile service and data free replacing it with @kayosports at a discount (albeit limited) and metered data. Does that just seem like a middle finger to consumers to make some more coin?

  • Reggi05 Laundry Worship (@Reggi05) reported from Brisbane, State of Queensland

    @zanerednwhite Yeah that said Telstra customer's can get Kayo $15 per month and stream to your TV. I have set it up, goes ok

  • nugentmatthew70 Doggies16 (@nugentmatthew70) reported

    @Telstra No good Telstra, I only went with you guys for AFL Live. Serious question,Why don't you buy out Foxtel and start your own streaming service out of that?

  • knighterboy Josh Knight (@knighterboy) reported

    @Telstra This is horrible, great to see you’re taking great care of your customers. You’ve failed once again.

  • portdouglas Keithea Schaedler-Hildebrand, Port Douglas realty (@portdouglas) reported

    @Telstra I'm happy to DM, but I expect a resolution satisfactory to me, swiftly, not just swept under the carpet to get me off @Twitter.

  • andrewwhiteau A n d r e w (@andrewwhiteau) reported

    @telstra slow and unreliable mobile speeds for the past few hours in Gungahlin/Canberra. It’s not just me, a local cafe is having the same issue with their mobile Telstra connection.

  • AngryNana4 AngryNana (@AngryNana4) reported

    Another half-hour in with Telstra. Now not only has my original problem not been resolved, the new problems which have arisen have not been resolved and yet more problems have emerged. After 40 years as a faithful customer, am DONE with you @Telstra

  • cjacarter Chris Carter (@cjacarter) reported

    @Telstra Yes - I need to get technical support for an ongoing issue