Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 01/13/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Slowly496 Slowly 4 9 6 (@Slowly496) reported

    @LCLEGENDYT @Telstra @Telstra got slow replies and low internet.

  • fishie_ fishie (@fishie_) reported

    @Telstra yeah pretty good but it would be better if u sent me a modum. they said they ran out and i dont have internet at my new house. could u please fix this ?

  • CyliksFN Cyliks (@CyliksFN) reported

    @LogicAU_ @Telstra @Optus both are kings, don't give a ****. Internet is internet

  • AKtech2021 AK (@AKtech2021) reported

    @kbrspace Your 5G coverage in ACT is so poor compare to @Telstra

  • Polurfnt Polur (@Polurfnt) reported

    @telstra follow or you got bad internet

  • Distafnbr Dista (@Distafnbr) reported

    @NotRealms @Telstra Thanks Telstra for my internetting cutting our every few days randomly, also thanks to my microwave before I got ethernet whenever it would start my internet would **** itself :)

  • spoonzyFX1 Spoonzy Edits 🌐 (@spoonzyFX1) reported

    @Telstra I BOWEL DOWN TO SEAN

  • smxllyrr Jackson (@smxllyrr) reported

    Telstra where’s my follow me Optus is **** house

  • MuffyAU Muffy (@MuffyAU) reported

    @Telstra true optus is ****

  • LCLEGENDYT LCLEGEND (@LCLEGENDYT) reported

    @cxltures @Telstra Help Out Here LULW