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Telstra

Telstra Outage Report in Cairns, Queensland

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Telstra

Telstra is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Cairns, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

CityProblem TypeReport Time
Cairns Phone 12 days ago
Cairns Phone 8 months ago
Cairns E-mail 11 months ago
Cairns Wi-fi 1 year ago
Cairns Phone 1 year ago
Cairns Phone 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • tysonmjmunro
    💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • PsStefanovic
    Peter Stefanovic (@PsStefanovic) reported from Cairns, Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • mtragz91
    Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria

    @Telstra North balwyn, it’s a blackspot coverage is terrible, i am lucky to get 1 bar 3g

  • GetDadsfit
    Fitdads Live Longer (@GetDadsfit) reported from Melbourne, Victoria

    @Telstra Lain so slow....

  • jackfjack6
    Black Jack Hickey - LNP Stalker (@jackfjack6) reported from Moss Vale, New South Wales

    General alert. If receive a robocall advising that your landline service will be cut off unless ........ is a *scam*. Have dealt with three cases last fortnight all aimed at the older. In each case Telstra knows nothing about cutting off service. Robocalls have continued.

  • royboygash
    Gary collie (@royboygash) reported from Bruthen, Victoria

    @billshortenmp Telstra are at it again they are going to off shore all their network design work scrapping all their Aussie contractors and destroying thousands of jobs where’s the fairness in that bill

  • itsgabraf
    Gabriel Rafael (@itsgabraf) reported from Melbourne, Victoria

    @Telstra yo Telstra. Why is my internet AND Foxtel down‽‽ Toorak Vic!

  • atko2430
    Ben Atkinson (@atko2430) reported from Diamond Beach, New South Wales

    @Telstra That’s a shame as my complaint is as much about how they’ve mis-managed and exasperated my problems as the unstable internet connection and 3 months without a land line.

  • joshbow85
    Josh Bowman (@joshbow85) reported from Adelaide, South Australia

    @Telstra Apparently you (Telstra) are having ‘technical issues’ and aren’t giving TPG any indication as to when the issue will be resolved or when I will be connected.. 2 and a half weeks without internet and counting. Dismal service

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @Telstra Down again. This is becoming very frustrating...

  • buyersagentssyd
    Paul Mulligan (@buyersagentssyd) reported from Sydney, New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • mtragz91
    Marco. ⚫️🔴 (@mtragz91) reported from Melbourne, Victoria

    @Telstra your 3g network is for the tip, especially when I can’t get 4g coverage.