Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Gavilarr 🍸☮️🏳️🌈🏳️⚧️🖤💛❤️
(@GavinWakeupint1) reported
And I totally agree with the sentiment here regarding Telstra and their appalling customer service as well and Vodafone included. I took Vodafone to the ombudsman a decade ago and I banned Telstra 20 years ago. They all stink and treat their customers like ****. They all stink.
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Al Garlando
(@iamalbyg) reported
@TheShovel The hacker arrived on the Ruby Princess for which Optus is not responsible. This is clearly a Telstra issue.
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Grand Poobah
(@GrandPo39236565) reported
@RichardKGrump @TPG_Telecom Still using Telstra infrastructure, but it would be nice to get some service for a change.
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Joel Hill
(@krunchymoses) reported
@Telstra I've done the 'message us we'll fix it' game on Twitter before. It's SOP to deflect from public embarrassment. It never goes anywhere. It's just deflection. I ignore it. But you've got them 'on roaming' (that's bad) and I can see their entire phone history. Not great.
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🕯🐨🔥🐀💧Goody Love Punch
(@GoodyPunch) reported
@adamajacoby These telcos have no respect for customers. Telstra is bad too.
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Pog Mo Thoin 🏴☠️🐀
(@BongoBunki) reported
@RichardKGrump @TPG_Telecom Very happy with BOOST... ( 2nd tier Telstra wholesale user )... Half the price but still using the FULL Telstra network...
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Kelvin Person 🥳🥳🌏❤💉💉💉
(@KelvinBPersonMe) reported
@RichardKGrump @TPG_Telecom I don't have any problems with TPG.Been with them yonks. WiFi and landline. Anyone except Telstra. Have you tried Dodo?
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MzNope 🌻🌈
(@Melbologi) reported
@RichardKGrump @TPG_Telecom Telstra is monstrous. When my Telstra contract ended, I switched to Vodafone. 6 months and I've had no problems 🍻
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The SA Times
(@TheSATimes1) reported
@theTiser Do you mean she doesn't rate and they paid to guarantee #1 new show. Telstra used to pay for customer serv results as they were on 'big' boss perf review. I found it de-motivating all the work came down to a paycheck for scores. SA radio is very poor..Ali, Soders, roo, rowe...bad
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Dani
(@dani_giuls) reported
@1974keg @3AW693 I’m with Aldi (uses Telstra network) I haven’t been able to access data off wifi for a week. Apparently there’s an issue in Melbourne CBD and Telstra’s website just says restoration time is tbc over a week and still tbc!