Telstra

Telstra Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 07/03/2025 00:10

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (21%)

    E-mail (21%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • scibidoo Jamie (@scibidoo) reported from Cairns, State of Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • RV_27 Robyn Vaux 🇦🇺 (@RV_27) reported

    @itsgailw @Telstra @NBN_Australia If after over 60 years of being a family customer, if they can't get it sorted I will be looking elsewhere. It really pissed me off once they sent me a reminder to pay my bill for the service I haven't been getting 🤬

  • itsgailw Gail Wilson (@itsgailw) reported

    @RV_27 @Telstra @NBN_Australia I had nothing but trouble with them, changed to Origin, problem sorted.

  • RV_27 Robyn Vaux 🇦🇺 (@RV_27) reported

    @Telstra is absolutely pathetic with fixing my internet, I've had problems since January, I've had 2 new @NBN_Australia boxes & a new Telstra Modem & I'm still having issues. I'm absolutely fed up with their incompetence & delays in fixing my issues #Telstra get it fixed NOW!🤬🤬

  • CipherHashau 🇦🇺 CipherHash 🇦🇺 (@CipherHashau) reported

    @IncogIntellect @Telstra Worse, this is for an NBN service I should have already swapped it to starlink, they've got 1.5hr before they lose another fixed services customer.

  • Johnpascoe10 John pascoe (@Johnpascoe10) reported

    @DigbyStretch Telstra phone and starlink internet and wifi calling at home. After nbn you will never go back

  • AssExtranious Extranious A (VIC/Tim) (@AssExtranious) reported

    Thanks a bunch @Telstra I have been trying to remove the NBN service from the house I sold for a month. I’ve been billed for a service I asked repeatedly to be closed. Finally I got Mr Helpful on the phone and he removed it. And every other service, including my email account, after being explicitly asked not to. I have the screen shots. Now … the crack team who can may possibly restore it are sleepy bo bos because they only work until 5pm. Pathetic.

  • AssExtranious Extranious A (VIC/Tim) (@AssExtranious) reported

    Thanks a bunch @Telstra I have been trying to remove the NBN service from the house I sold for a month. I’ve been billed for a service Inasked closed. Finally I got Mr Helpful on the phone and he removed it. And every other service, including my email account, after explicitly asking not to. I have the screen shots. Now … the crack team who can may possibly restore it are sleepy bo bos because they only work until 5pm. Pathetic.

  • BRONXO69 UNDEAD KING (@BRONXO69) reported

    @DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it

  • BRONXO69 UNDEAD KING (@BRONXO69) reported

    @DFactualists @Telstra Telstra reckons I applied for nbn and put a appointment for a nbn connection tech to set up the nbn. I never applied for nbn I only got a phone esim and own the phone out right. The complaint has taken more then 7 days about it

  • BrumbyinTahland Here’s Johnny! (@BrumbyinTahland) reported

    @D_LittleproudMP What did you do about it in your 9 years in government? Nothing positive. Remembering it was Howard government that privatised Telstra who you would need to provide this service.