Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Jamie
(@scibidoo) reported
from
Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Lee
(@NathanLee) reported
I mean to call it **** service by @telstra to scam a long term customer is.. well.. accurate. Maybe they figured refunding me one month of the $95 while just leaving me on the very expensive plan after I contacted them to get put onto the far cheaper, far better equivalent plan.
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Anne Kavanagh
(@Kavanagh_AM) reported
Ok, call from Telstra technical support team said my slow internet speed was due to malware. Normally I'd hang up but I had just been onto #Telstra re speed - down to 5MBPS earlier today. Told me to download AnyDesk . Search internet - scam. He said 'you are clever' & hung up!
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memyselfi
(@jadajade21) reported
@Telstra Finally says my internet is connected but now can’t connect on any device without a modem login page coming up. Log into modem and when close it doesn’t connect to the WiFi
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Nathan Lee
(@NathanLee) reported
So @Telstra have decided that despite raising a complaint about them charging me $95/month for an obsolete plan, they ignore my complaint and directions to drop to the lowest plan (whicj provides more data/features etc). Just billed me $95. Time for telecoms ombudsman.
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flying shiny toaster ☘️🎗
(@deanprocter) reported
@Telstra I'm just trying to edit the 46minute @telstra customer service calls etc down to maneagable twitter size chunks and get them transcribed.
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memyselfi
(@jadajade21) reported
@Telstra This is driving me crazy we were supposed to back up and running today and now we can’t connect without this stupid modem Hong coming up what is going on I need help ASAP
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FloppyFIsh306
(@FlynnJa95494129) reported
@Telstra why is your internet so ****
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Steve Franklin
(@stevefqld) reported
Hey @Telstra I have a friend in Pimpama in Queensland. Her 4G coverage has dropped to the point it is unserviceable in her house. A few days ago it was fine. Telstra support says nothing is wrong.
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memyselfi
(@jadajade21) reported
@Telstra Now when I try to connect to the WiFi I am getting a Telstra smart modem login page and can’t get any device to connect what do I do???
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memyselfi
(@jadajade21) reported
@Telstra There has been a network outage for 2 days it is now “supposed” to be fixed but when I try to connect all I get is the modem log in which I can log into and when I close I do not connect to the WiFi