Telstra outages and service status in Cairns, Queensland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 8, 8:03 AM GMT+10.
- Internet (67%)
- Phone (33%)
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cairns, Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cairns, Queensland
The most recent Telstra outage reports came from the following cities: Cairns, and Redlynch.
| City | Problem Type | Report Time |
|---|---|---|
 Cairns
|
Internet | 1 day ago |
|
Redlynch
|
Phone | 2 days ago |
|
Cairns
|
Internet | 16 days ago |
|
Cairns
|
Phone | 4 months ago |
Nearby cities with recent reports
Community Discussion
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Telstra Issues Reports Near Cairns, Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, Queensland@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Kate Cunningham (@KateHamilton88) reported from Cairns, QueenslandLet me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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🏴Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, Queensland@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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WogBoy (@WoggBoy78) reported from Cairns, Queensland@Telstra anyone know what is causing the outage in Torres Strait..
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Jamie (@scibidoo) reported from Cairns, Queensland@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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Barry Fewquandie (@BFewy66) reported from Cairns, Queensland@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Moods Moody (@MoodsMoody) reported from Cairns, QueenslandWorst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Peter Stefanovic (@PsStefanovic) reported from Cairns, Queensland@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Derrick W 💔3/15 (@Vox_Dog) reported@Kate3015 Aussies are being fleeced, these comms companies compared to everywhere else in the world take Aussies to the cleaners. For the entire network to fail would suggest a complete & utter rebuild of Telstra is required urgently, from the very top down. #Telstra #Auspol #Optus
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Matthew Walker (@keltra68) reported@RoadknightThe I don’t think Telstra deliberately sabotaged their network. Human error , faulty equipment etc will always happen.
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MassiveMinority (@GiantMinority) reported@QBCCIntegrity @Telstra They haven't given all of the details, but you can get a tier-1 time signal from GNSS, but also your own hosted atomic time source. From what I can understand, the failure was on their NTP distribution layer (stratum 1). So that opens up a range of failure options.
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Volodymyr Pavlenko (@mindinpanic) reported@business one Telstra outage and entire regional rail networks go dark. that's a single point of failure nobody modeled properly
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It’s Antonio to you (@tonyretardio_) reported@MaxRock222 @heidimur Because only the Telstra network has reach outside of cities
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jagjetfly 🐎🐎 (@jagjetfly) reported@MitchEllis67 Is that due to the Telstra outage?
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john p (@JohnP1505) reported@BilsonhBilson Telstra has said it was a “software issue”. Make of that what you want
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🇦🇺Libbey🇦🇺 (@Yebbil13) reported@Sandy_Beech1 @MLHuitt @theheraldsun Australian law criminalizes non-emergency 000 calls with penalties up to 3 years imprisonment, yet Henderson refuses to apologize, claiming no breach occurred; Telstra noted some failed emergency calls and urged against testing. She absolutely DID break the law.
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Arthur Barrett (@Ayyyyybeeeee) reportedHere in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?
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St Mary MacKiller (@StMaryMacKiller) reportedThe Telstra outage is fascinating because I live in a bad spot, with consistently terrible coverage, yet we didn’t lose it at all. So weird.