Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Thomas
(@MattThomas1405) reported
from
Benalla, State of Victoria
Having given Telstra a spray earlier I should acknowledge that they got onto the issue and had it sorted by mid afternoon.. which was awesome.. Not so awesome that I had to go via Twitter.. but squeaky wheels I guess
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👑lilbun🐰🇦🇺
(@lilbunnylilbun) reported
@Telstra why is my data not working but calls and texts are? I’ve checked and I have over 5GB left.
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BudgetHealer
(@LDBK2015) reported
@Telstra Are Telstra mobile services down?
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NOrgan
(@norgan_) reported
**** you @Telstra I'm sick of you useless ***** not giving a **** and blatantly breaching the disabilities discrimination act. I won't tolerate this any longer. Stop being arseholes.
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Louise Ives 爱露露
(@jesuisloulou) reported
@Telstra and PS: Yea, you ARE forcing customers to use this method because when trying to cancel it, the customer receives the message that the customer’s service will be impacted by the cancellation. This is coercion of the worst kind.
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ObviouslyMelShoe
(@mel_shoe_obv) reported
@Telstra Yes. In three weeks time - so super convenient… mostly though you should be concerned about how your store staff are speaking to people. That person was unbelievably rude
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NOrgan
(@norgan_) reported
@Telstra I highly doubt you actually care. The horrible harm caused by your organisation over many years has been ignored and your incompetent staff have no ******* idea. Your systems don't work, you can't do the most basic things, and you seem to think it's ok.
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Linkt
(@Linkt) reported
@BartMcCarthy3 Hi Bart, besides notifying our customers about these SMS', we've also had over 100 of these sites shut down. In addition to this we're working with telecommunications providers, including Optus, Telstra and Vodafone, to identify and block phone numbers sending these texts. CS
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NOrgan
(@norgan_) reported
@Telstra Still nowhere. 2 ******* hours with no phone services, multiple calls end with nothing and ended. No chat support, can't log into the app or my account. Nothing. It's been this way for 40 ******* years.
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Elise
(@lisey_t) reported
@Telstra I can’t login to my app, it keeps saying something went wrong and to refresh.