Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (29%)
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Wi-fi (9%)
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E-mail (7%)
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Total Blackout (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Jamie (@scibidoo) reported from Cairns, State of Queensland
@mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.
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💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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WogBoy (@WoggBoy78) reported from Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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🏴Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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X Stock Investing💲 🇦🇺 (@jk_stock) reported
2 growth opportunities for $TLS. 5G fixed wireless is increasingly being positioned as a substitute for home NBN connections. Telstra’s intercity fibre network - linking data centres across Australia - presents a source of additional upside not yet reflected in earnings forecasts
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Thinker2 (@Thinker2nd) reported
@Lisa9Sophia People forget the GFC were taxpayers bailed out private corporations, taxpayers built the nbn then give it to Telstra to sell back to us, taxpayers built the energy network which was given to private businesses that have sold back to us & run down all these gifts 4 us to rebuild
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Cyclops Trader (@Cyclops_Trader) reported
What's a bigger rock job: 1. Being an ASX #Uranium Investor? 2. Being an ASX #Lithium investor? 3. Being a Telstra NBN Customer? @Telstra
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Sarah Haar (@Sarah_Haar_) reported
@troberge_au I think we got ripped off. Now there’s Ticketmaster and ticketek and huge massive cover charges on any shows. All these stupid Telstra pre sales and tickets for foxtel subscribers and hoops that just make no sense at all.
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The New World Order Sucks! (@CentreLeft21) reported
I reckon telco help chat take ignoramus lessons. They don't comprehend what is conveyed. Cherry- pick what they want. It's like communicating with a merry-go-round leading back to no resolution & that's when one interacts with a human! 😡 #HelpDeskFailure #BoostMobile #Telstra
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JoeCan64 (@JoeCan64) reported
@Starlink Starlink helped us out enormously, we had no fast internet, Telstra in Australia wouldn't help, we are in a regional town where residents get the NBN but commercial district don't. We connect over 20 devices and 60 staff, can't do that without Starlink.
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Mike Kennedy (@MikeKennedy1906) reported
@Telstra @nbn @NBN_Australia NBN emailed to say Telstra equipment so need to report to them. TIO can’t help - says it is a local council issue as pillar is on footpath. Half hour on hold to Telstra who says someone will respond in 3 to 5 days. Regretting I ever bothered. #auspol
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Mike Kennedy (@MikeKennedy1906) reported
But @Telstra said that if there was further vandalism on the w/end (v. likely given location) and a Telstra customer called about no phone service on Monday, it would be “within policy” for Telstra to pass info on to @NBN. 😜😜
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Eric (@bananman1234) reported
@paunola_michael @Indy24121 I’ve got my nbn with Telstra and never had an issue with speed
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Oz Veteran (@oz_veteran) reported
@Indy24121 Terrible. We ditched telstra nbn for another provider and it isnt any better so we're looking at starlink.