Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 03/18/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (35%)

    Phone (35%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • PruneTweet PruneTweet (@PruneTweet) reported

    @Telstra Hello, My iPhone tells me to visit the website or phone you to set up Personal Hotspot. But neither has anything about setting up personal hotspot on iPhone. Could you please help me?

  • skinny_1983 Christopher Forrest (@skinny_1983) reported

    @Telstra I finally received a call today. My services were not disconnected properly on 2 separate occasions. Sadly while speaking about the issue I was cut off & not called back. I do have the interaction no. this time so no back tracking or denying the conversation occurred again!

  • akash_viradiya AKASH VIRADIYA (@akash_viradiya) reported

    Getting very bad service from your side @Telstra

  • mrjaytee74 MrJayTee74 ➡️⬇️↘️+👊 (@mrjaytee74) reported

    @schlip @Telstra Would be interested to know if swapping to an Xbox account with that email solves the issue. Pro: You won't have to wait on Telstra Con: Unsure if you're already invested in the Xbox platform with the alternate email address. You can use account in parallel with the other 1/2

  • RSRMars RSR (@RSRMars) reported

    This is my life.... Call tesltra after 45 mins get timed out, call telstra after 37 mins call gets cut off mid conversation, call Telstra straight back...."Sorry we're having technical difficulties" WTF 2020!! My Internet is never getting fixed 😭😭😭😭

  • jacquidark Jacqui Dark (@jacquidark) reported

    The sun goes down on day two of trying to get a simple task that I’ve already paid for completed by @Telstra. Their call centre either hangs up on me (multiple times) or can’t help - it’s great fun! Please post jokes/memes to restore my will to live! #telstra #noservice

  • FullNam88340203 dusty (Jim Walsh) (@FullNam88340203) reported

    @RNBreakfast @guyrajack I think most country towns support these projects because they have been decimated by drought and cuts to government services/jobs. No Highways gangs, no Telstra technicians, no railways = less families = less school teachers. Towns are dying

  • CRFv2 Chris Filer Jr (@CRFv2) reported

    @Telstra Currently 1 day into waiting the expected 2 to 5 days for a call from tech support, in the meantime I’m using something that resembles dial up

  • tonytau101 Tony Ilian (@tonytau101) reported from Westfield, State of Western Australia

    @FetchStep @davidbewart @MichaelWestBiz Ummh it's actually the other way around. Telstra sold down its interest in Foxtel to 35%. News Corp now own 65% of the business. What's telling is that Telstra has a huge bucket of money & they're not stumping up any for Foxtel. TI #Redink

  • Rja1972 Rennick 4nderson (@Rja1972) reported

    @Telstra @andy_penn U win. 4.5hrs and I hang up. Good phone company you have @andy_penn