Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (10%)
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E-mail (4%)
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TV (3%)
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Total Blackout (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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anthony giw
(@anthonygiw) reported
@Telstra @telstra is crippling small business everywhere and offering no service. I just hope the communications ombudsman moves swiftly on this case. We are at our whits end and it’s all due the incompetence of @Telstra
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CoolJosh3k 🇦🇺
(@CoolJosh3k) reported
After “upgrading” my #Telstra internet service to #NBN internet, it took them till today (20th) since the 4th to actually connect me. ⏱ It took longer because they had to send out a technician. The problem: when a neighbour was connected, they severed our phone line. 🤦
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Leanne Madison
(@lmadison211) reported
@MrD_aus @Optus I just got through on phone they are now playing a message that there is an outage. Have friends starting to complain Telstra is dropping also.
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Graham Lauren
(@cloudcitizen) reported
@Telstra I only get angrier with each passing day that #Telstra refuses to fix its OVERCHARGING of my account without delivering a service any different or better than the one I had before, or that I'd even asked for. AVOID THIEVING #TELSTRA
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John
(@jrgibson1) reported
@Telstra It’s good to see they get half way through a conversation and then they disappear again after 25 minutes...and counting. BTW Ash, the idea of “going about my day and I don’t need to wait for a reply” isn’t correct when I am *still* waiting to resolve an issue FIVE HOURS after...
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alison crosweller
(@acrosweller) reported
Hey @Telstra how is it that I can be chatting with someone on your app about my issue and then they disappear and I have to explain it all over again to the next person who picks up the thread. Don’t you have phones?
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Craig Berkman
(@cberkman) reported
@Optus @50_Billion_ppl How many times do you need to be told @Optus???? That page is for mobile networks, not home internet. And you should know that. It's a widespread problem apparently and you folks are simply denying it's an Optus fault. (Ps. My Telstra connection is fine.)
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Sam
(@SamBel72) reported
@Telstra doesn’t answers phones for account queries. Forced to send text chat query. Sent HOURS ago & still no reply? Atrocious customer service! They’ll quickly give you human contact to sell you something but after that they as good as tell you to eff off!
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💧🌱 🌈A J Devantier
(@AlexDevantier) reported
from
Melbourne, State of Victoria
@CGrandma55 I've had Telstra mobile issues for two days
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Phil Gorman
(@PhilCygnus) reported
Telstra: Australia's worst company? I abandoned mobile phones a while back. Last Tuesday my partner bought a cheap prepaid for walking dogs in snake country. As a retired scientist she's no fool. After 3 days trying to register she got me to try. I too failed.