Telstra

Telstra Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 02/02/2026 15:55

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (3%)

    TV (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • krunchymoses Joel Hill (@krunchymoses) reported

    @Telstra I've done the 'message us we'll fix it' game on Twitter before. It's SOP to deflect from public embarrassment. It never goes anywhere. It's just deflection. I ignore it. But you've got them 'on roaming' (that's bad) and I can see their entire phone history. Not great.

  • Geofftheplumber Geoff Thomas (@Geofftheplumber) reported

    @GavinWakeupint1 One company fails to look after your security the other has difficulty managing your payments on your account Good Luck to all those poor souls looking for service or a reasonable outcome in an Optus or Telstra store

  • GallahadJerome Gerard Gallahad (@GallahadJerome) reported

    @thegrumpypoof @RichardKGrump @TPG_Telecom Aussie broadbands been fine for me internet wise. Telstra same as Optus they have their stupid rules and they won't deviate at all regardless of any commonsense or convenience for customer.🙄🙄🙄🙄🙄🙄

  • krunchymoses Joel Hill (@krunchymoses) reported

    @Telstra It's this complete inability to see the issue in a practical sense that has left the issue unresolved despite my efforts to simply give people I've helped in the past some privacy. But yeah I'm thinking data privacy isn't your concern. You're a telco - why should you care?

  • paige_trnr Paige against the machine 🏳️‍🌈 (@paige_trnr) reported

    @dmf_feistytige Ugh. This is my concern. It says ‘PART of Telstra network’, and 75% of aus

  • iamalbyg Al Garlando (@iamalbyg) reported

    @TheShovel The hacker arrived on the Ruby Princess for which Optus is not responsible. This is clearly a Telstra issue.

  • LeaDigitalS Lea's Digital Services 🔞 📦🤳👻 (@LeaDigitalS) reported

    UPDATE: 3 of my accounts were effected @ptus has given me some code to palm me off to some financial watchdog company And they refused to replace my SIM cards so I'll have to replace all that @ cost to myself. Hey @Telstra want another customer?

  • DarylJohnsonAu Daryl Johnson (@DarylJohnsonAu) reported

    @RichardKGrump @TPG_Telecom I've had horrendous trouble in the past with Telstra mobile customer service (dreadful website, staff unable to help with technical issues that are Telstra's fault). No probs with TPG fibre to the building

  • AusRob Rob (Ask for a copy of my PDS before purchasing) (@AusRob) reported

    @craigthomler @vince05656201 I doubt she was ever an Optus customer though, she probably could afford Telstra

  • KelvinBPersonMe Kelvin Person 🥳🥳🌏❤💉💉💉 (@KelvinBPersonMe) reported

    @RichardKGrump @TPG_Telecom I don't have any problems with TPG.Been with them yonks. WiFi and landline. Anyone except Telstra. Have you tried Dodo?