Telstra Outage Report in Cairns, State of Queensland
No problems detected
If you are having issues, please submit a report below.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
-
Internet (42%)
-
Phone (37%)
-
Wi-fi (8%)
-
E-mail (7%)
-
Total Blackout (4%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
-
Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
-
Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
-
Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
-
Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
-
WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
-
🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
-
💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Patrick Lagana
(@patricklagana) reported
@Telstra - I'm done. I've had two different customer service agents provide me with wrong and misleading information on an issue they promised they were able to resolve. To make matters even worse, the customer service agent I spoke to today hung up on me as I was expressing my
-
william 🤹🏻♂️
(@wmcneillie_) reported
@Telstra Same again Greg, it takes me to the bot that cuts me off with no help.
-
Clyve Rose
(@ClyveRose) reported
@Telstra Eight hours. When your systems work @Telstra that’s great. You’re the most expensive service in the country after all & claim best coverage - & when it doesn’t work, there is literally zero assistance. Referring people back to a system that isn’t online isn’t a solution @Telstra
-
Cez
(@Claire_Juranic) reported
@Telstra Also, what do retirees do? They won’t have the app! You assume that I am young therefore I will use an app is that it? Why do I get the app? So its another way to show me you can fail, you don’t provide stable internet, why would I think you can create an app?
-
krizo_AA
(@jKrizo69) reported
@Telstra you are the worst phone company I have ever dealt with! Full of empty promises and always disappointing. I will be cancelling every plan I have and going to another provider, you’ve burnt me for the last time!
-
Cez
(@Claire_Juranic) reported
@Telstra Arh but I still have to sign in to be helped is my point
-
Clyve Rose
(@ClyveRose) reported
@Telstra Why? You’ve been chatting g gif 2 days. You know my suburb is down. You have zero indication of when it will be back. You are still billing me @Telstra
-
Russell Connelly
(@morphettmoo) reported
@Telstra So far I have had two of your staff ask me to reset my phone and check again, as though I live on the train and can just take it where I like to test the network, so that’s going well so far…🤷🏼
-
Cez
(@Claire_Juranic) reported
@Telstra No, they will NOT help unless you sign in and tell you they can’t help you
-
🇦🇺 ɐsnz∀
(@FlintCrispAgain) reported
@1800Berk The only T mobile I know of is Telstra and yeah we have Virgin in Aus but I don't think there's any stores actually left in my state I know both the nearest ones and the Vodafone one shut down since start of the pandemic