1. Home
  2. Companies
  3. Telstra
  4. Cairns
Telstra

Telstra outages and service status in Cairns, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cairns, Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

CityProblem TypeReport Time
Cairns Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • WoggBoy78
    WogBoy (@WoggBoy78) reported from Cairns, Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • PsStefanovic
    Peter Stefanovic (@PsStefanovic) reported from Cairns, Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • BFewy66
    Barry Fewquandie (@BFewy66) reported from Cairns, Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

  • MoodsMoody
    Moods Moody (@MoodsMoody) reported from Cairns, Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • tysonmjmunro
    💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • KateHamilton88
    Kate Cunningham (@KateHamilton88) reported from Cairns, Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • scibidoo
    Jamie (@scibidoo) reported from Cairns, Queensland

    @mig_loren @bencmorrison I have my iPhone and iPad on Telstra SIM with shared data.255gb shared. It's come down over the years but the convenience of an esim when travelling is pretty cool. Still expensive if you just use the Apple provider interface.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • therandomswill
    Steve Williams (@therandomswill) reported

    @Telstra Thanks Febey. Sadly still not working. It’s a simple fix, not sure why it hasn’t been done after five days.

  • louiewaterss
    Clay Waters (@louiewaterss) reported

    Physically walked in to a @Telstra store to buy the new modem and they literally would not let me buy it. I have to ring up and enquire about it. What kind of system is that? You have the modem on display. It's in stock. I want to buy it. I'm a decade long customer! Joke

  • MarkSareff
    Mark Sareff (@MarkSareff) reported

    @Telstra 1 Calvert Avenue Killara. Shows nbn out. Trouble is I have low mobile data allowance and depend on wifi

  • SNOOPREY77
    SNOOPREY (@SNOOPREY77) reported

    @Telstra Right now I’m in the city centre out in the open in a carpark and only 2 bars reception, you have to admit that’s terrible

  • willgotsis
    Will G (@willgotsis) reported

    @Gatty54 Same thing happened to us few years ago. Telstra, JB Hi-Fi, lucky it was all at like 3am and our bank put a hold on our card (debit card). We found out it was a girl in reception at a hotel we paid for. We confirmed details with her of card over phone. Never again. Ours was $9K.

  • Empty_jr
    EmptyJr⭐️🔭🐝 (COMMS-Closed) (@Empty_jr) reported

    And I am on Telstra but they're price gouging and they Suck and I did attempt after their last price hike to leave but it's like. Oh if you are in a regional area literally noone else can help you. I see. Think there's a word for that that rhymes with schmonopoly

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @markbouris John Howard a failed PM that lost his own seat. Sold off Telstra to the people that already owned it at a time when we needed to upgrade to optic fibre network. Tried to introduce Workchoices to destroy wage increases. Sold off gas on 30 year contract . Neg gearing and CGT ..

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • linksclone
    LinksClone (@linksclone) reported

    @Empty_jr Its like they're trying to make telstra look better than them what a stupid *** ad.

  • rochfordalexAR
    RochfordAlexAR (@rochfordalexAR) reported

    @bazingashane0 @Telstra My case manager is lovely. Very polite, very professional. Genuinely wants to help. I can't fault the excellent customer service. Still has piss poor reading comprehension though. I feel sorry for the poor sod, I have twenty years in I.T. and communications, a lot of it