Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 03/26/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (37%)

    Phone (37%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cairns, State of Queensland

The most recent Telstra outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns E-mail
AustraliaCairns Wi-fi
AustraliaCairns Phone
AustraliaCairns Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • WoggBoy78 WogBoy (@WoggBoy78) reported from Cairns, State of Queensland

    @Telstra anyone know what is causing the outage in Torres Strait..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • BFewy66 Barry Fewquandie (@BFewy66) reported from Cairns, State of Queensland

    @jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • GFDAWOOD Goolam Fareed (@GFDAWOOD) reported

    @AKOz100 @Telstra @NBN_Australia I've purchased the Telstra Smart Modem 4 (WiFi 7) and its an absolutely terrible product, the previous WiFi 6 model works much better

  • flameovsthecity The loveable Flameo 🥰 (@flameovsthecity) reported

    @mikjcal @LaurieOakes I’m my experience, floptus is a major fail, CS and reception both mobile and nbn wise. I will not use them anymore under any circumstances, I watched to prepaid Telstra as phones are cheaper outright, reception for mobile and nbn via belong is quite stable and good speeds

  • MyNameIsMurray Murray (@MyNameIsMurray) reported

    @sandmanute @senatorbabet @corybernardi Yes, because buying back gold you've already sold, and companies like Telstra, all at a massive loss, is something a government would do. That's just silly. And the ALP did eventually buy back the Telstra copper network for the NBN rollout... before the LNP screwed it up.

  • Dancingchick56 From The Dark Side (@Dancingchick56) reported

    Service visit from #NBN due to problems with Internet. Told they are going to monitor the line for dropouts for three days. Told 24 hours later by #Telstra they have closed the job. This is the service you can expect people.

  • Stankyfrtz Will (@Stankyfrtz) reported

    @TruthFairy131 Don’t worry, if it runs off Telstra or nbn it will be down for maintenance 70% of the time

  • gameofisos Mathew Diekhake (@gameofisos) reported

    We updated our NBN recently and subscribe to @Telstra. Though our connection is much quicker, some sites like Gmail are very slow to load, as if there's some kind of bottleneck stuck in the system. I have not solved this issue, and it's getting old.

  • ravirockks Ravi Nayyar (@ravirockks) reported

    '... standard mobile tests cannot reliably detect the firmware issue in all cases and that Telstra only discovered it after using advanced technical procedures. 'TPG Telecom has confirmed to iTnews that more Samsung handsets with the problem are starting to come to light.

  • ausnotes Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported

    @TheRiverCard @SincDavidson Boost resells the full Telstra network in terms of mobile. NBN you don't need Telstra's network. Superloop/ABB much better.

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @ConPaffas @BazzaCC Because LNP rolled out a terrible network, put too many people on the satellite service, put too many people on the fixed wireless towers, left people on copper. Also Telstra will want people on their infrastructure rather than NBN so probably didn't try to get NBN to fix it

  • freight_gate Freight Gate (@freight_gate) reported

    @ThinkCriticalSo Banks are down in #Australia, @telstra and @NBN_Australia reportedly having issues. Telstra have their own cloud platform why would they be outsourcing their own dog food to AWS? That company is rudderless.