Telstra Outage Report in Cairns, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Telstra
Telstra is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (26%)
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E-mail (19%)
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Wi-fi (8%)
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Total Blackout (2%)
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TV (1%)
Live Outage Map Near Cairns, State of Queensland
The most recent Telstra outage reports came from the following cities: Cairns.
| City | Problem Type | Report Time |
|---|---|---|
 Cairns |
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| Cairns |
Wi-fi | |
| Cairns |
Phone | |
| Cairns |
Phone | |
| Cairns |
Internet | |
| Cairns |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Perry
(@kevinperry) reported
@SChandlerBing @kayosports_help @Telstra We’re you an existing Kayo customer or brand new?
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PerthFlatpack
(@PerthFlatpack) reported
@Telstra I get 1 bar on my mobile. Im in a hollow between 2 large units. Ive had techs out here 2 measure the signal theres nothing they can do that won't cost me a fortune. Thanks anyway. But dude on phone told me nothing telstra can do as this is @NBN_Australia so I'll go bug them.
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Matthew Morgan
(@yymatthew) reported
Some time ago I resolved never to use @Telstra again. About 2 weeks ago I relented and got a new contract. Is it working, NO. Can they fix it after almost 5 hours over 4 sessions on the phone to them, NO. Do they know what’s happening from one cell to the next, NO. #iwantout
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Oan Nbn
(@oannbn) reported
Wanna switch from @VodafoneAU Lost my earning, been 2hrs @Optus @Telstra What's the best plan with fall back for Rideshare and Delivery Drivers who are set back by Vodafone for there irresponsible service. #Rideshare_drivers #say_no_to_Vodafone
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PerthFlatpack
(@PerthFlatpack) reported
@Telstra Day 2. 8am and here we go with our first drop of the day. Should I just send the girls home now? Yesterday it was scheduled maintenance we weren't notified of what is it today, out of your control still? @NBN_Australia wtf? If I was a corporation you'd be bending over backwards.
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Angela M
(@itsme_angieM) reported
@Telstra You don’t need anymore details. It doesn’t work and you need to fix the technical issue your end.
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John Kane
(@JohnKane40) reported
@shaexlily Buy your phone outright. Aldi mobile, $35 a month, 40gb of data, Telstra network 👌
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Johan Palsson
(@johanpalsson) reported
@LanceEerhard @Telstra So true, too many big brands have this poor UX and bot solution that solves nothing...
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Steph.
(@shorttornado) reported
Boyfriend: hey! Is there a Telstra outage at the moment? Me: Probably not, if you're calling me. Boyfriend: No! I mean with their internet. Mines not working. Me:...is your mobile data off? Sounds like your mobile data is off. Boyfriend: what? No! Why wou-...ah yes. It is.
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🕯 IsYouSerious?
(@IsYouSerious2) reported
@Telstra Working from home today. Can work on Microsoft Teams with video no problem. Can stream video. Again tonight... Can't even watch TV.