Telstra

Telstra Outage Report in Cairns, State of Queensland

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Cairns, State of Queensland 01/29/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. TV (3%)

    TV (3%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 🏴󠁧󠁢󠁷󠁬󠁳󠁿Granville (don't call me Bot)🚢🇦🇺 (@Granville4879) reported from Cairns, State of Queensland

    @abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.

  • MoodsMoody Moods Moody (@MoodsMoody) reported from Cairns, State of Queensland

    Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd

  • KateHamilton88 Kate Cunningham (@KateHamilton88) reported from Cairns, State of Queensland

    Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..

  • tysonmjmunro 💧🔥🌱Tyson Munro (@tysonmjmunro) reported from Cairns, State of Queensland

    @Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail

  • PsStefanovic Peter Stefanovic (@PsStefanovic) reported from Cairns, State of Queensland

    @Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Pyro5151 Pyro (@Pyro5151) reported

    @TwitchLozza361 That's what you call **** Telstra

  • Ally_C98 Alyce Collett 🇮🇪 (@Ally_C98) reported

    @DanieTreg @Telstra That's ****!

  • manaz_d Robert Hudson (@manaz_d) reported

    @Telstra @SouthCoastLeese @bigpond What problems, exactly? Webmail's nice, but is not a long-term solution.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported

    When in a chat with customer service, ask: “how long have I been a customer?” If the service staff can’t answer that question it’s time to take your business to some one who can. It’s not the staff’s problem, it’s a leader’s problem. You listening @telstra ?

  • Kate_Millie Kate McMillan (@Kate_Millie) reported

    @Telstra Can access via webmail, but nothing has downloaded to my client on my phone or computer since about 0200 aedt yesterday. Just get server errors. Still haven’t received a reply to my dm, and haven’t had a call back either. Pretty pissed off at this point

  • Nowsthetime3 Nowsthetime🇦🇺 (@Nowsthetime3) reported

    @MikeCarlton01 F*** it never ends. Why oh why must we sell off (or give away) every essential service? Whether it's public transport or electricity & gas or telecoms or nursing homes or NDIS. Some of them (Telstra an obvious one) even make profits!

  • manaz_d Robert Hudson (@manaz_d) reported

    @Telstra @SouthCoastLeese @bigpond Because one of the "troubleshooting" steps taken by your helpdesk staff was to change account passwords - kinda pointless if the service has issues itself (and is causing flow-on effects where multiple devices now have to have setting needlessly changed).

  • BaysNet Jon Bays (@BaysNet) reported

    @Telstra No outages in my area but well there is a scheduled one that might be the cause and fix coming up A network update may interrupt your internet service Tue 25 May 2021 8:00 AM AEST to Tue 25 May 2021 2:00 PM AEST

  • BakedBeenz_ BakedBeenz (@BakedBeenz_) reported

    @TwitchLozza361 I pay $110 with Telstra and get 250 down and 30 up

  • DrGCoombes Graham Coombes (@DrGCoombes) reported

    @manaz_d By their tweets, Telstra's right hand doesn't know what the left hand is doing. Similar desktop probs still going on. Their online help is not much chop.