Telstra Outage Report in Cairns, State of Queensland
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Barry Fewquandie
(@BFewy66) reported
from
Cairns, State of Queensland
@jriewolod @Telstra You can contact OPAN Older person’s advocacy Network for free advice and support to get justice and a full refund. The Australian Competition Consumer Commission ACCC can also assist with unfair contacts that over promise and under deliver on contractual agreements. 1800 700 600
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🏴Granville (don't call me Bot)🚢🇦🇺
(@Granville4879) reported
from
Cairns, State of Queensland
@abcnews So my experience using IIG was a dream, just dealing with Telstra in the lead up was a horror and why I am no longer their customer.
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💧🔥🌱Tyson Munro
(@tysonmjmunro) reported
from
Cairns, State of Queensland
@Telstra may I just say how frustrating it is to accomplish simple tasks via your silly chat system in the app, a simple messagebank change should not take 2 months of waiting days for a reply, then when I reply being kicked back to the bot! Fix it or answer calls! #TelstrFail
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Moods Moody
(@MoodsMoody) reported
from
Cairns, State of Queensland
Worst NBN plans and providers revealed in new report Biggest scam going way to much for any internet way over budget way over cost.And to have Telstra run makes even a bigger con job .. Good one Rudd you fool ..How much Rudd
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Kate Cunningham
(@KateHamilton88) reported
from
Cairns, State of Queensland
Let me guess @Telstra you want me to call your incompetent staff again... HOW ABOUT FIX THE PROBLEM NOW!!!! 2000236045330 otherwise I'm taking my 2 mobiles (BYO), NBN and foxtel to another provider..
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Peter Stefanovic
(@PsStefanovic) reported
from
Cairns, State of Queensland
@Telstra And that has not been the only issue , only the most recent Other issues were with security and i won't give details in an open forum
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WogBoy
(@WoggBoy78) reported
from
Cairns, State of Queensland
@Telstra anyone know what is causing the outage in Torres Strait..
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Justin James 🇦🇺
(@JJfarmequipment) reported
Sorry for any inconvenience to our customers who have been trying to reach us on our land line, Telstra has advised there is a major issue caused by last weeks storm. Please ring: Service- 0427 132 660 Parts- 0427 132 660 Sales- Adrian 0498 037 264 Sales & Gen. - JJ 0498 037 266
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Beard Bites
(@BeardBites) reported
Needless to say that I will be moving all my family's services across to #Telstra at the end of the month. Amazing customer resolution skills. #CustomerService #CustomerExperience
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Lansee
(@missalyass) reported
You think being on hold with Centrelink is bad, try Telstra 🤬🤬
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Alex Choros
(@a_choros) reported
@TheDanBarrett For the most part, it shouldn't make a difference for the average user. The only real issue right now is that smaller providers seemingly don't have access to eSIM, so you'd be limited to a Telstra, Optus, or Vodafone plan.
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Chris Curnow
(@fromchriscurnow) reported
Anyone else having v slow @Telstra #4G in #Anglesea? Been slow for two weeks but tonight virtually unusable. 1.0 Mbps download.
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Grant Phoenix 🔥🦅
(@GrantPhoenix13) reported
@PrincessSugar19 LOL! And their service here is fkn crap! That's why I went to Telstra
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Anthea Taylor
(@AntheaTaylor) reported
@Telstra Good evening. I have been on hold on the Telstra line for over 1.5hrs. Any idea when the call will be answered. (Phoning as advised by Telstra Help app because they couldn’t help) #WaitingWaitingWaiting
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leventsouffle
(@surlestombes) reported
@Telstra Nope it wasn't, cant say I've had a good one yet. And I think it is more of an extremely poor structural model adopted by Telstra to deal with problems. Having a million minions giving advice was never going to work. It is a massive obfuscatory strategy that delivers zero fvcks.
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🍻 Dette 🔞
(@_dette_s) reported
I'm so glad I've never had this issue with @iiNet in the last 7 years it just sucks because they sent out a technician 2 days after I contacted them but their technician wasn't able to work on it since it's Telstra equipment
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peter pandem
(@peterpandem) reported
@ElysseMorgan @netflix Just wait a few days and you are bound to hear from the support team. No wait that's the team from Amazon or Telstra .........