Telstra Outage Report in Hornsby, New South Wales

Problems in the last 24 hours in Hornsby, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (35%)
• E-mail (9%)
• Wi-fi (9%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Hornsby, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Wi-fi	7 hours ago
Sydney	E-mail	3 days ago
Sydney	E-mail	3 days ago
Sydney	Internet	4 days ago
Sydney	Phone	4 days ago
Sydney	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hornsby, New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

• 
  Kylie Parker (LotusAccts) (@KylieParkerCA) reported 3 seconds ago from Sydney, New South Wales

  And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into

• 
  Brett Lerner (@blerns3) reported 1 minute ago from Sydney, New South Wales

  @Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?

• 
  Brett Lerner (@blerns3) reported 7 minutes ago from Sydney, New South Wales

  @Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues

• 
  Joseph (@SirJS) reported 16 minutes ago from Sydney, New South Wales

  @jfexplainsitall @Telstra No you’re in their bad books

• 
  Carissa (@ccprincess_syd) reported 18 minutes ago from Sydney, New South Wales

  @Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL

• 
  michael hitchcock (@michael48439600) reported 18 minutes ago from Sydney, New South Wales

  Telstra Facebook Sydney Criminal Lawyers the LNP the lowy institute main stream media the four major banks and Coles and Woolworths want to control the site designed to help poor and vulnerable people with the help of the churches

• 
  😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported 22 minutes ago from Sydney, New South Wales

  @Kathblue We signed up for Binge (there was a movie we wanted to watch for that is was only there) but only for the free period. We already have Netflix & Disney+ & with the new phones & car we can’t justify another streaming service. Telstra Box Office has plenty of moves to rent from $4

• 
  Collezione Santina (@CSHauteCouture) reported 25 minutes ago from Sydney, New South Wales

  @Telstra I refuse to call your tech teams. They’re useless! Just like the service. This isn’t the first time. Sick of being told there is nothing wrong. Still no service inside buildings

• 
  Libby (@libbymcd66) reported 26 minutes ago from Sydney, New South Wales

  @Telstra could learn a thing or two about customer service from @AussieBroadband

• 
  Grem (@AustGr3m) reported 29 minutes ago from Sydney, New South Wales

  At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...

• 
  Matthew Lewis (@amasses) reported 30 minutes ago from Sydney, New South Wales

  @Telstra Thanks, but that doesn’t really help. Seems like mobile Internet has been crappy on the rail corridor the whole trip.

• 
  Carissa (@ccprincess_syd) reported 35 minutes ago from Sydney, New South Wales

  @Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.

• 
  Brett Lerner (@blerns3) reported 40 minutes ago from Sydney, New South Wales

  @Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue

• 
  David Li (@Dave2307) reported 41 minutes ago from Sydney, New South Wales

  @Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.

• 
  Libby (@libbymcd66) reported 42 minutes ago from Sydney, New South Wales

  @Telstra today you have lost a loyal customer of over 20 years . Your off shore tech support for my NBN services were beyond useless and after two days and more calls and app chats ..enough is enough... that’s two accounts gone but hello to @AussieBroadband

• 
  Collezione Santina (@CSHauteCouture) reported 43 minutes ago from Sydney, New South Wales

  @Telstra you’re an absolute disgrace of a company. 165- 183 Regent St Redfern has had no signal on network for over 7 days. AGAIN we don’t want automated scripted responses. We want a reliable service so we can conduct our business. I’m having to stand in the street to get

• 
  Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported 44 minutes ago from Sydney, New South Wales

  Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

• 
  Jon Bays (@BaysNet) reported 45 minutes ago from Sydney, New South Wales

  @Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.

• 
  Jon Bays (@BaysNet) reported 46 minutes ago from Sydney, New South Wales

  @Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.

• 
  michael hitchcock (@michael48439600) reported 52 minutes ago from Sydney, New South Wales

  This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BakedBeenz (@BakedBeenz_) reported 4 minutes ago

  @TwitchLozza361 I pay $110 with Telstra and get 250 down and 30 up

• 
  🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported 4 minutes ago

  @telstra says I cannot receive customer service (customer for 9 years) without a direct debit agreement. Is that legal?

• 
  🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported 6 minutes ago

  Are there any #lawyer s out there to help clarify whether @telstra can refuse to answer a support question purely based on whether I have arranged to pay by direct debit.

• 
  Pete (@buzzed25) reported 7 minutes ago

  @BrimbankCouncil How come then trees were cut down and bike paths blocked just off Forrest St Ardeer ...was it sold to Telstra for more telecommunications towers possibly.. more trees planted maybe..hopefully...

• 
  Steven Georgantis 🇦🇺 (@StevenGeorgant1) reported 8 minutes ago

  @TelstraPurple I had to go into. Telstra shop to tell them my problems & get assistance. The system went down, lucky it was saved in email but still waiting if employee registered my issues when system up and working. Getting charged for things not advised or an old line moved to NBN.

• 
  Pat Chan-Schatz (@Twittblaster) reported 9 minutes ago

  🎀🔌🙏 1/2 Due to a major outage, my mobile line, landline & internet connection are all dead for the 6th day now!! Can’t communicate or reach anybody & can’t log onto Twitter. Harassing #Telstra daily but all to no avail. Haven’t forgotten you guys. Apologies. 🙏🔌🎀

• 
  🇨🇦 🇮🇹 🇦🇺 Joe Ortenzi (@wheelyweb) reported 10 minutes ago

  When in a chat with customer service, ask: “how long have I been a customer?” If the service staff can’t answer that question it’s time to take your business to some one who can. It’s not the staff’s problem, it’s a leader’s problem. You listening @telstra ?

• 
  Lara Lloyd (@greenhilllara) reported 11 minutes ago

  @GuardianAus Think of all the hours of labour lost through the Morrison Government doing things on the cheap. Every time you ring Telstra about a blown up #NBN box, they make you go through the whole trouble shooting process first, even though you know what the problem is (again). #auspol

• 
  Imran Qazi (@ImranQazi9) reported 12 minutes ago

  It seems Telstra systems and CRM are disconnected. There is no single customer view. How can this happen at this day and age. Even I am told the order no on the Telstra email cannot be correct as it starts with E and not H. Can anyone from Telstra help?

• 
  Pat Chan-Schatz (@Twittblaster) reported 14 minutes ago

  @Telstra Attention Amber: Ok I’ll DM you with my mobile number and please help, but first please tell me I am reaching you with this text before I disclose my number and other details.