Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra It’s not possible as I’ve been in multiple cities and states during this time period. Also, my mobile phone on the same network has been working without any issues
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra 2087 The old cable network is fine ask NBN what black hole they are dropping me into. 4 hours yesterday today again can't pay for such an unreliable service.
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@simonahac @Telstra Each time this happened, i spent between 3 and 6 hours getting the service restored. No apology. Australia lost a national treasure when Telecom Australia was privatised. Telstra is a shadow of that great organisation. Now Australian Telco is a joke.
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Gail Clifford
(@GailClifford7) reported
from
Sydney, State of New South Wales
@craig_troth Good luck with that, I’ve rarely had any joy with the Telstra shops…unless you want to buy a new phone or gizmo of some sort! Problems? They either don’t want to know or have no idea.
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Jon Bays
(@BaysNet) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia internet outage #Forestville again and again and again uptime and number if outages becoming unacceptable for a paid service.
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
Telstra Facebook Sydney Criminal Lawyers the LNP the lowy institute main stream media the four major banks and Coles and Woolworths want to control the site designed to help poor and vulnerable people with the help of the churches
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra I’ve had a new iPad Pro since Friday and my cellular still isn’t working. The chat agents on the 24x7 app are useless and clearly more interested in resolving their cases to improve their case resolution times than in actually resolving my issue
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Libby
(@libbymcd66) reported
from
Sydney, State of New South Wales
@Telstra could learn a thing or two about customer service from @AussieBroadband
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Brett Lerner
(@blerns3) reported
from
Sydney, State of New South Wales
@Telstra Jo, it’s been over 60 hours since it was activated. I have spoken with the live chat team three separate times and they continually do not solve the problem and try the same thing that the previous agent tried. Can you help or do I need to escalate my case to upper management?
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Joseph
(@SirJS) reported
from
Sydney, State of New South Wales
@jfexplainsitall @Telstra No you’re in their bad books
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@Telstra The Telstra Complaints team told me I had nothing to complain about. Telstra didn't care that sick kids lives were put in danger. I complained and got nowhere, and my case was closed without resolution. Absolutely disgusting behaviour. Happy to discuss this in the open. No DMs.
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Grem
(@AustGr3m) reported
from
Sydney, State of New South Wales
At this point @Telstra I'm about one more useless support reply away from lodging a TIO complaint. Multiple NBN drop outs per day for a month, and support won't even book a technician, only 'watch for dropouts' Same issue every few years yet can't book a tech this time...
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra No one can tell me anything. I’ve had two technicians not show up. No explanation nothing! I’ll be reporting this pathetic service to the ombudsman.
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David Li
(@Dave2307) reported
from
Sydney, State of New South Wales
@Telstra #Telstra #NBN is down in #Oatley NSW area please fix. Reset my friend modem twice.
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John Lutge 🐀
(@JohnLutge) reported
from
Sydney, State of New South Wales
@UndaSthnXiStand @simonahac @Telstra The TIO don't care. Been down that path.
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Richard Thompson
(@rmjt1) reported
from
Central Coast, State of New South Wales
@telstra I cancelled my service in Feb when I moved house. 3 times. Why are you still billing me 4 months later?
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michael hitchcock
(@michael48439600) reported
from
Sydney, State of New South Wales
This iPhone is now so hot because of a Telstra virus attack I will need to cool it down. That won’t stop Telstra from using this site to market themselves
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Carissa
(@ccprincess_syd) reported
from
Sydney, State of New South Wales
@Telstra why has it taken over a week to get my @NBN_Australia connection up and running. Twice now the technician hasn’t shown up. Your service or should I say lack of it is PATHETIC #TELSTRAFAIL
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Brett Holliday
(@BrettHolliday83) reported
from
Sydney, State of New South Wales
Has @Telstra just clean given up on the concept of customer support or do I just get exceptionally unlucky every timeI need to deal with them?
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Kylie Parker (LotusAccts)
(@KylieParkerCA) reported
from
Sydney, State of New South Wales
And while I am in my cranky admin mood @Telstra if you charge extra data on my kids accounts without any notice and my direct debit doesn’t cover it send me another invoice not a stupid email telling me to sign in to your dumb app that I can never get into
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Jd4ddY
(@YTJd4ddY) reported
@Telstra My family and I have tried everything to fix the wifi. The most you've done for us is give us a modem that has 'backup' wifi which basically lasts all day and makes the wifi slower than before
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Quan Sun
(@quan_sun) reported
@Telstra Does @telstra monitor customer's connectivity at all? Or purely rely on customers to actively lodge an incident report?
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DustyCynic
(@DustyCynic) reported
@Telstra I did respond with the information you requested... what’s wrong with your customer management system now????
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Jd4ddY
(@YTJd4ddY) reported
@Telstra My internet issue hasn't been resloved, whenever we call the tech support people they say it's not your/Telstra's problem it's our problem and I'm pretty sure the internet speed isn't our problem and the constant cutting out
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mthulisi mlilo
(@mtaplus2001) reported
@Telstra Who do I consult regarding O2 NETWORKS PTY LTD. I have an entry in my ATO acc by this company I do not know and understand. Calling you has hit a dead end as your consultants rudely work from a script and terminate the call when they can solve the problem?
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Social Kristancing
(@DesignedToFade) reported
Hi @telstra @Optus just wondering if there is any accountability with @NBN_Australia regarding the service and communication they provide you? My area has had no internet for four days, and neither of your ‘network status’ pages have updated information since Saturday. So... 1/2
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++0*
(@Yhzce4rBKrWAcba) reported
is my @Telstra internet out at 0.21mbps down / 0.22mbps up... or did I forget to pay my bill or? :/
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Goon
(@anonymousgamerd) reported
@Telstra can i go one day without the phone lines going down please is it so really so hard to keep the services we PAY FOR i genuinely see telstra as the nost useless company in australia and cant wait to leave
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Frances Whyte
(@whyteyf) reported
My Telstra App is not working, I cannot send a msg to telstra online, I cannot get on to anyone on the phone. Telstra keep double charging me on my prepaid mobile, this is the fourth time its happened. Im fed up!
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Julie Carter
(@culinarytrip) reported
@Telstra so frustrating. Your Fix app keeps dropping out and demands I restart my complaint again.