Telstra Outage Report in Hornsby, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Telstra
Telstra is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
@NBN_Australia Amy, thank you. But the problem is, it's Friday Peak, & @telstra can only provide a service from your NBN infrastructure. Yes all Telcos in Australia are terrible because what you have given them is terrible. This is the NBNs fault. Antiquated infrastructure from you.
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OnlyPhazz
(@phazzles) reported
from
Sydney, State of New South Wales
Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU
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David Simpson
(@DavidTSimpson) reported
from
Sydney, State of New South Wales
@Telstra your system and people are so frustrating. I’ve been trying to get a replacement on a faulty product for months and everyone I contact goes “It’s not my problem, try here” resulting in me going back and forth.
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Chris
(@CeagleChris) reported
from
Sydney, State of New South Wales
@murpharoo Must be a lot of saints out there who have never adversely commented on anyone else. Give Telstra a call and try and get something fixed, you will be saying worse than silly cow
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@Telstra how incompetent can your staff be both in store and thru the message service in the app. Honestly this is why I absolutely hate dealing with them cause they don't read messages clearly and just rather give captured responses then provide actual answers!
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Shan
(@shanon_p) reported
from
Sydney, State of New South Wales
Had a credit promised on my @Telstra account as a resolution to a complaint. So naturally, I now need to make another complaint to get that credit applied. #justtelstrathingz
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all of us
(@rualre) reported
from
Sydney, State of New South Wales
Hey @Telstra it is pathetic that you cannot maintain 4G signal in the eastern suburbs line tunnel. It is 2021 ffs!
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Scout
(@expenman) reported
from
Sydney, State of New South Wales
@ianbfarquhar I wasn’t part of the negotiations of course but heard that Telstra engineers found it hard to accept a rival source of expertise, took a ‘you’ll take what we give you’ attitude. I knew then that they’d have trouble with retail customer service, became an ABT person.
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Pat Norman
(@pat_norman) reported
from
Sydney, State of New South Wales
@simonjourno Telstra, iPhone 12 Pro. Whatever their most expensive plan is but with some discount they were offering when the phone launches. Tbh it’s not worth the cost - 4G is still good. But doing a zoom meeting on the run with zero problems streaming and crystal clarity...pretty amazing
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deepak bansal
(@bansaldeepak01) reported
from
Sydney, State of New South Wales
@Telstra Network s very bad in Sydney cbd. I am getting 3g most of the times and no internet connection at all. This s d worst service.
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Robbie Wood
(@robbiejwood) reported
from
Sydney, State of New South Wales
@chileaus @EFTM It’s actually good value for the Telstra network plus the unlimited data banking. I noticed they stop selling the $10 per month 1G plan. My parents are still on it but looks like you can buy it as a new customer.
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David Simpson
(@DavidTSimpson) reported
from
Sydney, State of New South Wales
@Telstra I went into the store 2 weeks ago with the devices, the team there said they couldn’t help and put in a complaint for me and said someone would call me back. No call since then. I finally called a few days ago and was told a Telstra Plus representative would contact me.
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melissa
(@melmuscat) reported
from
Sydney, State of New South Wales
Are @Telstra the worst provider for @NBN_Australia ?? Asking for a friend. Second night sitting here without internet. Im a teacher. I was also out for days in December whilst at home trying to conduct parent teacher interviews. Who’s going to explain to irate parents?
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SKYLXRK.DNG
(@skylxrksays) reported
from
Sydney, State of New South Wales
Do I want to pay out $800 on my phone repayments early so I can stop struggling with the V*daf*ne network and switch back to Telstra for actual reception when and where I need it 🤨
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David Simpson
(@DavidTSimpson) reported
from
Sydney, State of New South Wales
@Telstra The Telstra Plus employee emailed me and basically said “not my problem” and that I’d have to go into the store. See my problem?
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Fred
(@fiiingers) reported
from
Sydney, State of New South Wales
@Foxtel No u r wrong.Kayo is far better and no ads. Besides if u use telstra foxtel when there is an issue foxtel says ring telstra, telstra says ring foxtel. Then when u cancel foxtel wonders why u are leaving Derh...
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Alistair Marshall
(@marshy1967) reported
from
Sydney, State of New South Wales
@Telstra thought your service could not get worse. Well you have managed the impossible. Truly abysmal.
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Bradley Deacon (MAISA)🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin
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RedRaw Radio
(@REDRAWRADIO) reported
from
Sydney, State of New South Wales
@Telstra do you go out of you to employ rude arrogant #sassholes at your #Unley store? The rolling of eyes when you ask a question, “are you ready now?” to a waiting customer, no manners or patience Are they #BasilFawlty ‘s offspring? @Optus is looking real good to transfer to
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Michelle MacGregor 🐀
(@ThLittleGeneral) reported
from
Sydney, State of New South Wales
Just for fun .... the “planned” outage doesn’t 4 last hours it lasts 4 days. So a town of roughly 200 people have no access to basic amenities as no access to online banking, Eftpos or getting cash out of the ATM. Pay for petrol drive 100ks to work? @Telstra #employmentkiller
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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p 🌻
(@ohteacaca) reported
My dad is so rude to telstra people on the phone and I was stuck in the car with him talking to them, I was literally pushing on my ears so hard it hurt just so I couldn't hear anything he was saying to them becos I get so anxious lol
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Brennan Wilson
(@mrWLSN) reported
@Telstra Toddler's asleep. Wife's either asleep or watching Netflix. Sit down. Toddler cries. Go comfort toddler until she's snoring again. Sit down. I forgot food. Get food. Sit down. I forgot a drink. Get drink. Sit down. Play game until eyes get heavy. This is me time. This is- zZzZz.
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Birdie
(@hookedmermaid) reported
- try to contact Telstra bc I've had no contact yet about my acc problem. - get routed through their automated bs - 'to make it easy, follow the link I've texted you' Problem. My phone has been unlinked from my acc. No text and I can't use the online system bc they broke my acc.
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Surane Gunasekera
(@surane75) reported
@Telstra what’s the easiest way to make a complaint and express my frustration of your pathetic services? Spent the past 4 days repeating the same thing to different call centre staff with very limited English comprehension 🤬🤬🤬
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john s
(@blimmey1) reported
@Telstra Stay away from TELSTRA they want your money but customer support non existent !Everything done via chat / emails to their 3rd world call centres overseas!Worst company in Australia and rip off merchant
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𝐓𝐄𝐒𝐒
(@tessapriest) reported
@Telstra Okay **** the phone I want the damn ear phones
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Shannon Dance
(@EmberAvenger) reported
@Telstra Feed the animals, feed myself, head to the bathroom, make sure I have enough drink on my desk, sit down, stretch, crack my knuckles and pick up the controller. Ritual complete.
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Steev
(@Wiggmortem) reported
@Telstra #UpMyGame - Turn on PC - Go make a cuppa - Forget what I was doing - Scroll twitter on phone - Sit down - Launch game - Scroll twitter while waiting for menu - Get up realising my cuppa is somewhere getting cold - Sit back down - Get back up because I forgot my phone
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Myke Bartlett
(@mykebartlett) reported
Have been trying to get a straight answer about a local 4G outage from @telstra since yesterday. Called and was hung up on by the computer who told me to go online. Astounding lack of service (in every sense).
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Steev
(@Wiggmortem) reported
@Telstra - Turn on PC - Go make a cappuccino - Forget what I was doing - Scroll twitter on my phone - Sit down - Double click on game - Scroll twitter while waiting for main menu - Get up realising my cuppa is somewhere getting cold - Sit back down - Get back up because I forgot my phone