Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Fionna Collantes
(@FionnaYvette) reported
from
Sydney, State of New South Wales
@Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....
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Annie Martin AM
(@MartinAnne139) reported
from
Sydney, State of New South Wales
@Telstra Happy to say that I rang the First Nations Hotline @Telstra and the customer service was exceptional. After several weeks of trying to get this sorted I found someone that took time to listen and sort the issue out. Thank you Sanisha you deserve a medal 🥇
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
Telstra 4G is still **** in the airport train tunnel.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra I moved to Vodafone 3 years ago due to the issue. Just happened to check on my work phone and it’s still bad. ¯\_(ツ)_/¯
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SPEC Capital
(@SPECCAPITAL) reported
from
Sydney, State of New South Wales
On Thursday I changed my mobile plan with @Telstra, woke up this morning and they have cut off my internet and are unable to reconnect for 3 days!!! No one can help over the phone and are telling me I have to pay a reconnection fee. @Telstra why are you so ****!!!!
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Raymond Brown
(@jrbrown48_brown) reported
from
Sydney, State of New South Wales
@NBN_Australia I have taken this up with Telstra on 3 occasions. It's the old Foxtel cable. It apparently needs an upgrade. Not prepared to help
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𝗖𝗼𝗹𝗶𝗻 𝗣𝗲𝘁𝘁𝗶𝘁𝘁
(@ColinJPettitt) reported
from
Sydney, State of New South Wales
@NBN_Australia @Telstra Any chance if getting the internet issues in Neutral Bay sorted!!! 😡🤬
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Ken Moore
(@midii) reported
from
Sydney, State of New South Wales
Good job @Telstra At milsons point and no signal. Great network you guys have these days.
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tracey27
(@traceys27) reported
from
Sydney, State of New South Wales
Our internet is down. I have been troubleshooting with service provider or 3 hours and it is still not fixed. It is midnight and I want to go to sleep. #telstra #canwefinishthistomorrow #needsleep
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Jane Threlfall
(@monsonflossy) reported
from
Sydney, State of New South Wales
@christianharrup And maybe Telstra should employ landscape architects if not already? I am guessing, that for the engineer, they’d see the phone hooked up quickly and working for the public as a high level of service to the council.
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Julie Trell 🌈
(@julietrell) reported
from
Sydney, State of New South Wales
Hey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in
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Fionna Collantes
(@FionnaYvette) reported
from
Sydney, State of New South Wales
@Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....
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Keira
(@bldfvr) reported
from
Sydney, State of New South Wales
Ordered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.
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Ken Moore
(@midii) reported
from
Sydney, State of New South Wales
@Telstra As if I can be bothered helping you guys fix a fault for somewhere I am parked for 10 minutes. Telstra is poor coverage in general now and reporting it doesn’t help I’ve tried at home for 6 months.
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Vasanta Iyer
(@vas_prime) reported
from
Central Coast, State of New South Wales
Yooooooooo @Telstra where you at? My parents have been waiting for 20 hours for your ‘priority service’!
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Jane Threlfall
(@monsonflossy) reported
from
Sydney, State of New South Wales
@christianharrup @cityofsydney @CloverMoore I’m all for good planning and well-designed phone boxes too, but don’t think blame rests on Telstra here. Those phone boxes, ugly or not, are an essential service to those w/out phones. Telstra are not designers. Good design management would consider that.
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David Brown
(@usaussie01) reported
from
Sydney, State of New South Wales
@MikeCarlton01 Yep utter Bullshit Mr Fletcher. When Turnbull announced the fibre to the node approach, every Professional IT person in the country cringed. We knew that the old Telstra network was way past its use by date and would create nothing but trouble trying to handle NBN transmission👎🏽
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@geoffrey_payne @vision_iii Margins of the providers have been eaten up by wholesale costs. It’s worse now than it was when Telstra owned the fixed line network. Telcos avoiding the NBN makes the NBN business worse and more of a loss for taxpayers
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Blair / Mrs Wayne 🐨❤🇦🇺
(@StallionDuckx3) reported
from
Sydney, State of New South Wales
LOL fully forgot I had unread DMs from Telstra and NBN on here. So glad that part of my new life is fckn over. That suuuuucked so bad.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Clift
(@melclift) reported
@telstra why is it so bloody hard to cancel a mobile number out of contract? Your support person is making it very difficult to cancel my number. #nothappy
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Mr Ree
(@Littlest_Hobbo) reported
I jokingly had a bet with my work colleagues how long it would take to change my internet service with @Telstra 32 hours later I’m still going. Still being out back to the infernal text service from the phone lines.
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💧Dean Barron
(@DeanBarron7) reported
@Trisha_is_Back @LennaLeprena @Telstra I think you'll find banks are formulating new policies on this. Even they have trouble comprehending the depths to which Telstra have stooped.
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Ya Girl Party B
(@yagirlpartyb) reported
Hey @Telstra I’ve been chatting to 4 different consultants of 7 hours and have been asked to re verify myself several times and not had a solution. This is messed up dudes. Poor customer service like wtf
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Barendo
(@BTHarz) reported
@Telstra So, please, pretty please, I'd like you to sell me a new phone. If it's not too much trouble.. . Codi refers me to a phone number- phone number refers me to Codi. . How exactly do you ever sell phones??
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Zero Tachikoma
(@MachineLordZero) reported
No stream today. I am still talking to Telstra support to try and sort out my phone number. I feel distorted under this much anger.
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Luca Hawkins
(@luca_hawkins) reported
@Telstra I have checked my address and there were no issues. My internet speed has now gone back to its normal, criminally slow, 6mpbs down and 0.2mbps up that drops out every 30 minutes.
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Alicia Joel
(@LiccyJoel) reported
@Telstra I’m unable to cancel a service online and then am asked to go on a 1.5 hour wait list in store. #CustomerService
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Ya Girl Party B
(@yagirlpartyb) reported
Hey @Telstra is it normal for your consultants to close your chats and say they are resolved multiple times over a 7 hour period to avoid fixing my problem/complaint or am I getting special treatment?
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Chris Riley
(@Magooo35) reported
@carly_solstice 3 Hours 19 Minutes & the department had left me on hold & went home. The next day I rang back went absolutely ballistic at them. Nothing like good old fashioned customer service from Telstra-Foxtel.