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Telstra Outage Report in Hornsby, New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Hornsby, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Hornsby, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 13 hours ago
Sydney Internet 14 hours ago
Sydney Internet 1 day ago
Sydney Internet 1 day ago
Sydney Wi-fi 3 days ago
Sydney E-mail 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hornsby, New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • OneEyedWriter63
    Brett Hatchman (@OneEyedWriter63) reported from Sydney, New South Wales

    @Telstra, they've done it again, only this time via a private number with a recorded message saying: 'your internet connection has been compromised. Please press 1 to fix it.' Thought you should know.

  • aushistoryguy
    The Aus. History Guy (@aushistoryguy) reported from Sydney, New South Wales

    @Telstra I have been in communication with your company via text for almost the last 5hrs - the text message service simply does not understand the nature of my issue. PLEASE respond.

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, New South Wales

    What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet other than “hope”.

  • i386
    James Dumay (@i386) reported from Sydney, New South Wales

    @Telstra I’ve checked status for surrounding suburbs and there’s been no outages reported. So you are under reporting. Outages are understandable but not reporting on them then marketing yourself as the most reliable network is not on.

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, New South Wales

    “Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough

  • aushistoryguy
    The Aus. History Guy (@aushistoryguy) reported from Sydney, New South Wales

    @Telstra Can I DM the details and I DM details? Or provide me with a number to call? Part of the issue is that the text messaging system has required me to spend hours communicating when a 2min phone call would outline the problem.

  • Tegan_Writes
    🌴Tegan Jones on Holidays Babyyy🌴 (@Tegan_Writes) reported from Sydney, New South Wales

    And if you don’t - there are people at Telstra, Samsung, Edelman, HP, Campaign Lab, Microsoft/Xbox, Pulse and MORE who I’ll always do my best to pick up for right away. Sorry that I’m a bit **** at email some of the time!

  • AdamNotMadam69
    Adam! (@AdamNotMadam69) reported from Sydney, New South Wales

    @backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

  • LieletteCalleja
    Lielette Calleja (@LieletteCalleja) reported from Sydney, New South Wales

    @NicoleREDLynch @Telstra The problem is that they offshore and they have no staff to take their calls! I left @Telstra for this reason. Wish I could leave mobile for them but no other network gives me coverage 😬🤢

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    Contacted @Telstra this morning about their notice I was on a new contract starting today. I stumbled on this in the app - didn’t receive notice of it in either email or post. Started a support thread but the agent said “let me investigate” at noon. Crickets since. Not happy

  • aushistoryguy
    The Aus. History Guy (@aushistoryguy) reported from Sydney, New South Wales

    @Telstra Unfortunately the messaging team have been part of the problem. I appreciate that times change, but I’ve switched NBN services due to the very poor follow up from the text team.

  • aushistoryguy
    The Aus. History Guy (@aushistoryguy) reported from Sydney, New South Wales

    @Telstra Yes. I’m with Vodafone now, but would have been happy to stay with Telstra idled were not for the poor service I received. This is an anonymous twitter account. If you can give me a number that I can call to speak to someone direct that would be greatly appreciated.

  • OneEyedWriter63
    Brett Hatchman (@OneEyedWriter63) reported from Sydney, New South Wales

    to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.

  • p_terg
    😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, New South Wales

    @NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?

  • OneEyedWriter63
    Brett Hatchman (@OneEyedWriter63) reported from Sydney, New South Wales

    A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @Telstra I’ve been asked about network settings which I’ve reset today but today is the first morning since July that I’ve had more than 1bar signal at home, even before network settings. Let’s see what happens through the day. No progress on app or account plan yet

  • BeauGiles
    Beau 😷 (@BeauGiles) reported from Sydney, New South Wales

    @notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

  • aushistoryguy
    The Aus. History Guy (@aushistoryguy) reported from Sydney, New South Wales

    @Telstra Unfortunately not. I lodged a complaint in store (Rhodes, NSW) on 4/9/2020 and have had no one contact me back. I received a bill last week after having cancelled (so I thought) my account on 4/9/20.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AllieNewch
    Allison Newchurch (@AllieNewch) reported

    @Telstra Eurobin has been showing an outage since earlier this week. Original time to fix has come and gone and your outage page shows 'to be confirmed'. When will it be fixed, please?

  • TheRealSamuelM
    Sam Mortimer (@TheRealSamuelM) reported

    Imagine @Telstra running an inner city fiber optic network (Velocity) in 2021 and being alright with 5mbit upstream. I know you don't have any competition in South Brisbane but surely y'all are joking? Really feels like old times complaining about a Telstra monopoly service <3

  • benjmig
    Ben Miguel (@benjmig) reported

    @Telstra So I live in an area that has poor reception. I rely on the 1 bar of 3G in case of an emergency and need to call. How can I confirm that my area will have reception come June 2024?

  • rgerdtz
    Robyn Gerdtz (@rgerdtz) reported

    @Telstra @abibadra Any service?Internet cut off without authority. No internet now for 4 days. Was waiting for re- connection to be done only to find that the work order was canceled. I’m trying to organise my mother’s funeral and finding this is adding another level of unnecessary. Over 30 sms

  • j4gypsy
    Jan 💉 ✌🏼 Mahyuddin (@j4gypsy) reported

    What the heck is going on with Telstra?? I can't send emails, either by bigpond or gmail. Still receiving local (Broken Hill) emails. Help! @telstra

  • j_burgess82
    Jason Burgess (@j_burgess82) reported

    @Telstra Yes.. and they said they can't help me due to they believe it's my house stopping the reception from getting inside..

  • sweettommy82
    Double entTomdre (@sweettommy82) reported

    @Telstra this is you last chance before I contact the ombudsman about you lack of service and support. I am a very long term customer and have been treated poorly in fixing this issue.

  • AllieNewch
    Allison Newchurch (@AllieNewch) reported

    @Telstra OK. Thanks for your reply. Interesting that Optus had an outage at the same time.

  • peterw
    peter (@peterw) reported

    God @telstra are useless -> contact this number -> sorry you’re Velocity contact a different number -> I can’t answer I’ll need to email a different team Meanwhile here’s a bill for a service we’re not delivering “because it’s automated”.

  • ab_tal
    Abhijeeth Vijay (@ab_tal) reported

    @Telstra No thanks - your agent told me that there’s nothing they could do to help.