Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (34%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
The worst part was that it was a feedback form that accepted my issue was not yet resolved but they still wanted feedback - too bad it was completely useless to both @telstra and me. I’ve asked Michael Acolander for an interview
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Franck
(@FrankChoy1) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Suggest a new provider is called for. Never been impressed with Telstra over the years working in different businesses.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@WhistlingWhist @Telstra Not in person of course, via the help app. Slow going but we are getting there.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
@Telstra, they've done it again, only this time via a private number with a recorded message saying: 'your internet connection has been compromised. Please press 1 to fix it.' Thought you should know.
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@Telstra Hi Angela, the download speed of my broadband has been sloth like in recent days. I’ve rebooted the modem and now I can’t connect at all. Please help.
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra I’ve checked status for surrounding suburbs and there’s been no outages reported. So you are under reporting. Outages are understandable but not reporting on them then marketing yourself as the most reliable network is not on.
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Gavin Ryan 🇦🇺
(@grouponegav) reported
from
Sydney, State of New South Wales
@Telstra can you please sort out my nbn issue. It’s been out since yesterday. I’ve tried contacting you via your text message service, nobody responds. Pretty ordinary
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
It’s awesome when you‘ve several open issues with @Telstra , & you get a message from Telstra, asking how things are going with your issues, that you spent hours discussing w/ Telstra earlier that day. How is it when a CORP asks you how your issue with same CORP is progressing??
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
I’d like to report this but do not want to spend an hr on the phone so you can check the same tool I do and see that everything’s fine. The network here isn’t working and I can corroborate this with other Telstra devices and other people
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TECHFX TRADERS
(@Tony_Sycamore) reported
from
Sydney, State of New South Wales
@Telstra Thanks have been speaking to support. Waiting to hear the verdict. At the moment my Download speed is 17.3 the upload speed is 1.9. And the Ping speed is 14ms.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@benbarren @Telstra @AussieBroadband I kinda feel they’d be able to offer a n onshore support if they got their **** together on providing a decent service that doesn’t need massive amounts of offshore support staff. Meanwhile I keep complaining and escalating issues and getting credit.
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra The problem has been occurring for a week now and the status page is not updated. I don’t buy what you are saying. What I do believe is happening is that Telstra is systematically underreporting network issues to make network reliability stats look better than they actually are.
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💧Jim Koopman
(@jimkoopman1957) reported
from
Sydney, State of New South Wales
@MikeCarlton01 @Telstra Took Telstra 3 months and a complaint to the ombudsman for a human to come to Newport last week, open a pit and tell us the problem was nbn workers had cut the copper wire to our house.
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Daniel Gomez
(@druka1986) reported
from
Sydney, State of New South Wales
@Luceobrien I actually went with the all access from Telstra. Confirmation received, no issues…yet.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra It asked if the problem was resolved. The only option was to be shown a phone number to call or to not bother calling. No option to be called when a resolution was nearer. Or to access the ticket so more info can be read or added to. No one does “service” like this, only @Telstra
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@steveathon @Telstra The problem is a fat middle management with 35 yo UTS degrees in “it business” who just *** cover to improve their KPIs.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@benbarren @Telstra @AussieBroadband I feel they’d be able to offer onshore support if they got their **** together by providing a decent service that doesn’t need massive amounts of support staff. Meanwhile I keep complaining and escalating issues and getting credit. What does “port to another network” mean?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Rosolen
(@PalZer0) reported
@Telstra Just got a call on our landline claiming to be from you with notice of a planned landline outage overnight due to urgent work. It had a "Press 1 to confirm you've heard this message or press 2 to speak to a consultant" prompt. Is that a legitimate Telstra call?
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Frost Farms
(@frost_farms) reported
@Telstra Hopefully my complaint will be sent to your techs because signing in to your app is a nightmare. E.g tried to verify my details via email , in 60 seconds said the link expired !
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Frost Farms
(@frost_farms) reported
@Telstra hi. Wondering if there are/has been any problems with mobile data in the Dromedary Tasmania area. We used to have ok but has deteriorated to pretty much zero data. Not just me either. Very intermittent, mostly can’t use it .
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Allym1111
(@AllyM11111) reported
@Telstra After hours on the phone. Wifi is still weak. Ask the techs who have to keep calling back due to drop outs. Only 70km from a capital city and have to stand outside for a signal. No 4G. And spruking 5G?
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Its Time
(@pangolincovid) reported
@DavidKehoe10 NCP=Competitive tendering public service. Disaster. It cut back funds to services that it didn’t value and left PS workers to work harder to fill the gaps. Process= Aus Post corporatised. Optus created as a Telecom competitor and later Telecom became Telstra privatised by Howard.
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Frost Farms
(@frost_farms) reported
Hey if anyone else is having problems with @Telstra mobile data in our area please report it. Seems like one or two complaints is not enough , they seem to want more !
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RobynD
(@RobynDa34986311) reported
@iamemilymayo @Telstra I gave up after 5 years. The bill is addressed to me personally, half of Telstra says it's a personal number, other half says it's still attached to an old business. Impossible to get either half to fix it.
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Kane "Blueh" Critchley
(@KaneCaster) reported
@remivicious When I had no net for months, I got the 5G plan from Telstra until they fixed my ****. Actually really good. Speeds are actually insane, both up and down. Gaming on it was fine, only a couple of instances did it bounce around a bit, but it was barely noticeable.
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Suzanne Olsen
(@suzannelolsenau) reported
@Christi49154364 @xskinn That's why i said try. I'm with telstra and they're good. But might be a bit pricey for Ian. Exetel are ok but iinet are great. Internode are poor. Optus is poor.
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Frost Farms
(@frost_farms) reported
@Telstra No… I put my email in the sign in page then it said do I want to verify thru phone or email…I went to email pressed verify and said link had expired. I gave up