Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (50%)
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Phone (28%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (4%)
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TV (3%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.
City | Problem Type | Report Time |
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Sydney | Internet | |
Sydney | Phone | |
Sydney | Phone | |
Sydney | Phone | |
Sydney | Phone | |
Sydney | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Shan
(@shanon_p) reported
from
Sydney, State of New South Wales
@Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow
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Cal 🌻🏊🏼♀️ ♐️ 🇦🇺
(@Cal_O_Rynn) reported
from
Sydney, State of New South Wales
@Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.
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Richard
(@3bsBruce) reported
from
Sydney, State of New South Wales
Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Simply Mel - Declutter Coach & Digital Freelancer
(@simply_mel01) reported
from
Sydney, State of New South Wales
@ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.
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JPMasters (He/Him/They/Them)
(@JPMasters) reported
from
Sydney, State of New South Wales
@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
DAY FIVE trying to get some customer service from @Telstra!
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
Another night stolen from me as I try to have @Telstra deal with a problem it created.
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Richard
(@3bsBruce) reported
from
Sydney, State of New South Wales
Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.
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Derek Bell (He/Him)
(@derek_bell) reported
from
Sydney, State of New South Wales
Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?
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Laurie Patton is The Lucky General
(@LJPatton) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
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Patricia
(@callejap) reported
from
Sydney, State of New South Wales
@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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jac
(@JackieWarner13) reported
from
Sydney, State of New South Wales
Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Jamie
(@scibidoo) reported
from
Sydney, State of New South Wales
@phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!
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RickMindgone.
(@Rickmindgone) reported
from
Sydney, State of New South Wales
Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.
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Paul Kneipp
(@paulkneipp) reported
from
Sydney, State of New South Wales
@slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.
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RickMindgone.
(@Rickmindgone) reported
from
Sydney, State of New South Wales
After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help
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PinarooRay
(@d2832cd804534b9) reported
from
Sydney, State of New South Wales
@mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Blue»Tweety«Bird
(@Tweetn2You) reported
@theage @acccgovau Ever since Federal Government wanted every premise needed to have access to landline phone &/or offered an alternative method by telcos to call in emergencies: Telstra have milked it for what It's worth & stopped selling Standalone Internet Plans to also help them bundle Foxtel.
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Kaz Cooke
(@reallykazcooke) reported
@Bernoski @Telstra As I said, when you get to speak to actual human Telstra staff, they are invariably helpful & great. My complaint is about the weird policy that discourages or prevents @Telstra customers speaking to the useful humans.
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Lee Tulloch Credible Woman
(@missleetulloch) reported
@reallykazcooke @Telstra Absurd isn't it? I've been having the same problem. The only solution if it goes on is to make a complaint to Ombudsman online (quick and easy) and they assign you a case worker who will speak to you. The social media gang are just there to manage you. They don't help.
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tanya zamora
(@veganrules77) reported
@Telstra is the only option for internet connection in @westend Slow and poor customer service, no connection for 5 days, without any giving us any notification
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мєℓιѕѕα
(@tossers_united) reported
@Telstra And I’ve had to buy additional data just to continue my work. Am I even going to be reimbursed for the additional money I’ve had to give to you guys because you can’t provide the correct service?
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Tony Morley II
(@tonymmorley_II) reported
@Telstra Unfortunately not, they just said they would be sending it off with the next batch of returns. I think the issue here is a systemic system issue, I'm bringing it up because it's a wide spread issue that need a solution. People need a hardware receipt of return.
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Blue»Tweety«Bird
(@Tweetn2You) reported
@theage @acccgovau Ever since Federal Government said every premise needed to have access to landline phone &/or offered an alternative method by telcos to call in emergencies: Telstra have milked it for what It's worth & stopped selling Standalone Internet Plans to also help them bundle Foxtel etc
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Farrukh Vistro
(@FarrukhVistro) reported
@Optus is there anyone in optus who can fix my issue. Port out from Telstra to optus 5x days ago and having issues with receiving sms and calls from other networks. Tried calling support many times in last few days with no luck. My case number is 15348263439.
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leventsouffle
(@surlestombes) reported
@Telstra Yes, there are two lessons actually, the second being that people make the company. Recorded messages, 2 hr hold times, off-shoring and no accessibility to managers/facilitators are @telstra 's problem. Sacking people, then replacing them with an IT buffer system is your failure.
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BrucetheGoose
(@GooseBrucethe) reported
@jennifer_murko @reallykazcooke @Telstra Awful treatment of customers. Not only Telstra. With less face to face banking services many seniors are seriously let down. While internet banking is fine for me, I remain with a credit union that has physical branches but for how long?