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Telstra Outage Report in Hornsby, New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Hornsby, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 41% Internet (41%)
  • 35% Phone (35%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Hornsby, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney E-mail 2 days ago
Sydney E-mail 2 days ago
Sydney Internet 3 days ago
Sydney Phone 3 days ago
Sydney Internet 4 days ago
Sydney Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hornsby, New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • mak35h
    MAK35H (@mak35h) reported from Sydney, New South Wales

    @Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service

  • markc
    Mark Cohen (@markc) reported from Sydney, New South Wales

    I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣

  • deepbona
    deepak (@deepbona) reported from Sydney, New South Wales

    @Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support

  • gb_satishkumar
    Satish Kumar (@gb_satishkumar) reported from Sydney, New South Wales

    @Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.

  • Spreeman
    Spree (@Spreeman) reported from Sydney, New South Wales

    Hey @Telstra are you guys competing with Centerlink. Trying to get this stupid debarcle fixed. Got fobbed off earlier. It is simple. Give me a proof of purchase! Just one my email. With my name, pruduct etc. Nothing more!

  • scrumblebum1
    Mark (@scrumblebum1) reported from Sydney, New South Wales

    And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!

  • sharpielaw
    Andrew sharpe (@sharpielaw) reported from Sydney, New South Wales

    @Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!

  • prleeds
    Phillip Leeds (@prleeds) reported from Sydney, New South Wales

    Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...

  • Colgo
    Paul Colgan (@Colgo) reported from Sydney, New South Wales

    This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.

  • PeterWombat
    PeterWombat (@PeterWombat) reported from Sydney, New South Wales

    Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...

  • prleeds
    Phillip Leeds (@prleeds) reported from Sydney, New South Wales

    ...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra

  • laurenjcapelin
    Lauren Capelin ⚡️ (@laurenjcapelin) reported from Sydney, New South Wales

    @annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.

  • scrumblebum1
    Mark (@scrumblebum1) reported from Sydney, New South Wales

    @Telstra Maybe @telstra should find a way to deliver a product that we pay premium price for. Always happy to take our money but never to keen to deliver a good product.!!!!

  • sharpielaw
    Andrew sharpe (@sharpielaw) reported from Sydney, New South Wales

    Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice

  • melgianoutsos
    melgianoutsos (@melgianoutsos) reported from Sydney, New South Wales

    @Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD

  • oceanswims
    oceanswims (@oceanswims) reported from Sydney, New South Wales

    Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.

  • manaz_d
    Robert Hudson (@manaz_d) reported from Sydney, New South Wales

    @Idealaw @NickRossTech @kcarruthers @TurnbullMalcolm @NBN_Australia @matt_barrie @Aussie_BB Reminds me, I need to cancel my Telstra Bigpond account now I am on @Aussie_BB NBN...

  • AKorSyd
    Angelo Korsanos (@AKorSyd) reported from Sydney, New South Wales

    @Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.

  • EICostheta
    Reg Boyle (@EICostheta) reported from Sydney, New South Wales

    @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • kmmr99
    KMMR (@kmmr99) reported

    @Telstra This has been an awful experience - although it’s not over yet. Actually upsetting and stressful. I’ve spent so many hours on this, including 5 visits to the store. The manager there was so incredibly rude, and lied to my face. All because I was sold a BROKEN PHONE.

  • ryleygray
    Funky-Monk (@ryleygray) reported

    @Telstra Since you mentioned coverage. when Is telstra going to acknowledge rural towns like Mallacoota who have 0 coverage and average internet download speeds of 0.11MBPS ? You capatalistic mongrels ignore outcries for help and indanger people and customers alike with your lak ofservice

  • simonkaplan
    Simon Kaplan (@simonkaplan) reported

    @Idealaw Kay the problem is probably water collecting in the pit outside your property where all the Telstra stuff lives (mine was literally buried, not even a cover). Same story went on for years eventually fixed by moving to wireless provider. Good luck!

  • FireStriker_
    FireStriker (@FireStriker_) reported

    @GetNICKd @Telstra Try @Aussie_BB, been with them for 2 weeks now and every time I have had an issue I have been able to get ahold of someone.

  • DazzaJay85
    Daniel Fitzgerald (@DazzaJay85) reported

    @Telstra come on. You cut off a business email address two weeks ago and we still can't get through to support on the phone to have it fixed. This is terrible for business. The business cannot receive any of their emails and when we try to reset the password "Not Registered"

  • grantpallant
    Grant Pallant (@grantpallant) reported

    @StephenFenech moved in caravan park for awhile so need most/best data deal on Telstra network who most/best deal or Telstra got most data as need to watch a lot ? Cheers

  • brreannnaa
    Breanna (@brreannnaa) reported

    @Telstra you changed my phone plan and cancelled my Apple Music without telling me and I’m still paying for it wtf

  • SouthcombeStbls
    Southcombe Stables (@SouthcombeStbls) reported

    Even after living through 20 years of the shitshow that is @telstra 'customer service', I apparently can still be amazed at the contempt with which this company holds it's clients...

  • goviralnow
    Tess Robinson (@goviralnow) reported

    @Telstra Friend helped fix it but just didn't get much help from telstra after 4 days no show and hours on the phone so had to ask friends for help. I'll DM if anything goes wrong again

  • ryleygray
    Funky-Monk (@ryleygray) reported

    @Telstra During the black summer bushfires of 2019 Telstras lack of service indangered thousands of people due to the fact no one could recieve warnings and infomation of the approaching fire front. People pay outrageous bills for a service that doesnt deliever