Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
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E-mailProblems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (39%)
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Wi-fi (9%)
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E-mail (6%)
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Total Blackout (3%)
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TV (2%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
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| Sydney |
Phone | |
| Sydney |
Wi-fi |
Community Discussion
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Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach
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courtney✨
(@kollectivekook) reported
from
Sydney, State of New South Wales
I miss being so active on here. If only belong/telstra wouldn’t be such a **** up, i’d have internet. been waiting since AUGUST. better get free wifi for a couple of months because i’m over using up data.
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Dean Hanilton
(@Type217) reported
from
Central Coast, State of New South Wales
Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.
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Dean Hanilton
(@Type217) reported
from
Central Coast, State of New South Wales
Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one
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Gloreen Goldin
(@Gloreen_Goldin) reported
from
Sydney, State of New South Wales
@Telstra absolutely THE WORST COMPANY - They don’t care about customers they don’t turn up to apps NBN installed takes a min of 2/3 weeks to turn up 🤬🥵I have team of specialists waiting costing me $1000 not notified that they cannot make it !! Going to loose a customer of 30yr
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
Love it when @telstra mess up my house move request, fail to connect the HFC at the new place, then shortly afterwards shape my gateway’s 4G backup connection down to an unusable speed.
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Claudia Jayne
(@claudiajayne_) reported
from
Sydney, State of New South Wales
Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
No progress on my Telstra BBN. Still on extremely slow 4G. The case manager from India has conveniently disappeared. Terrible service Telstra
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Dean Hanilton
(@Type217) reported
from
Central Coast, State of New South Wales
The internet is down. Our house is dark, turns out I have teenagers ... lol ... they are so sad face right now. No, daddy can’t be arsed to all Telstra
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra my NBN is still not connected 5 months after the order. I have complained formally ( SR 1-2112767150623) and been patient. My complaint manager is clueless rude and unprofessional. This is my experience with many members of your Indian call centre.
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Robert Hudson
(@manaz_d) reported
from
Galston, State of New South Wales
@Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice
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Laura Milczarek 🇦🇺
(@milczy) reported
from
Sydney, State of New South Wales
People don’t realise there are different plans with different speeds on NBN. But mobile data haha Telstra charges twice as much as others. For the same price I get double the data with another provider who uses the Telstra network #abc730
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra To add insult to injury it’s the rude, clueless behaviour of the Indian call centre staff. Preeti called me yesterday and was abrupt, impolite and then said she’d call me back in half an hour which never happened
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Dean Hanilton
(@Type217) reported
from
Central Coast, State of New South Wales
Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.
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John Craven’s Boozehound
(@drunkenmadman) reported
from
Sydney, State of New South Wales
This just happened again. I did a support chat and was told it’ll be fixed in a few minutes. That was well over an hour back. I’ve been a @Telstra customer on and off for nearly 20 years. It’s been the same the whole time. They can’t deal with any deviation from ‘normal’.
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Chris Rauchle
(@chrisrauchle) reported
from
Sydney, State of New South Wales
@SuperCroup Like that stupid Telstra ad where they have a pre-meeting in a cab and use their stupid modem to download their ridiculously overblown PowerPoint (although I did used to do that trick with “3” in 2005😉)
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The Mop of Virtue
(@MopOfVirtue) reported
from
Sydney, State of New South Wales
@Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.
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Lisa Stojanovski
(@LisaStoj) reported
from
Sydney, State of New South Wales
@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Sue McGinn OAM
(@susanmcginnoam) reported
.trying to work from home and the @NBN is down again! Thanks for nothing @telstra
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Kent McGuire
(@H0RN3T77) reported
Hey @Telstra: (1) no one has replied in 3 days when using the MyTelstra App! (2) I've had my order cancelled but no explanation given (3) When I try and call you send me a link to go back to (1) and then hang up Do you want my business or not?
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Bruce
(@BruceBol) reported
@Telstra @andy_penn @telstra DM has proved to be no help at all leads to message link which leads to endless hours of frustration. All other services arranged. Telstra not interested in old people and landlines.
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Mark Newton
(@NewtonMark) reported
Greensill has been selling this as a service to all kinds of companies, including Vodafone and Telstra. /5
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GLPhoenix
(@GLPhoenix_) reported
so ill plan to do it, whether or not it actually happens is all down to telstra, and well... putting faith in telstra hasnt worked out too well in the past
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Melanie PurvisFoleti
(@ViSiOnS2) reported
@Telstra As soon as I get thru to Telstra I will be moving this account to Optus also! At least I can talk to someone if I have issues, three days now no internet and I can.t talk to anyone other than India!
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ʇʇǝuuǝB ıS
(@simongeebennett) reported
@Telstra your service is garbage around Bowral. Serious it’s supposed to be 4g and I’m getting crap slow speeds. Pick up your game.
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★mallyHelen★
(@malsagirl) reported
@Telstra No I can't get hold of an ACTUAL PERSON on the phone!!!! Record messages just go round and round in fkn circles!!! I need to speak to an actual person on the phone!!! Can someone DM me so I can speak to a PERSON on the phone!!!! Your customer service is pathetic!!
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Bruce
(@BruceBol) reported
@Telstra @andy_penn @Telstra another month and still no progress on a landline for 89 year old Mum. Without doubt the hardest company to deal with, days and days wasted with no result latest advice May. Words fail me.
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Ewart Dave 🎺
(@davidbewart) reported
@rohan_connolly whats with losing telstra phone footy thats a poor show