Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (6%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
Still an outage in Bondi . Apparently now it is an NBN problem . Not maintenance. Telstra make up your mind and please communicate with your call centre in the Phillipines. It is not fair to them . A more accurate outcome timevwould be helpful too....
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@joelpmichael @jendudley @Telstra Haha, yes. I am a Bigpond cable Internet customer. I had Foxtel, dropped as soon as I could unbundle it. The paclage I have now (off-contract) is $119 per month including the speed pack for 100/5Mbps. HFC arrives April. I can get a better plan from @Aussie_BB. Tough call (not).
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Joe Kiely
(@joekiely) reported
from
Sydney, State of New South Wales
@igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant
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Beau Ushay
(@BeauJUshay) reported
from
Sydney, State of New South Wales
What a surprise, the @Telstra complaints page doesn't work.. #CustomerService #AustralianInternet #telstra
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Jenna Price
(@JennaPrice) reported
from
Sydney, State of New South Wales
I have just shouted at a scammer on the phone. It was a variation of the "I am Nicole from NBN". This time the person was pretending to be Telstra. That was my fourth call today from them. Please send help @Scamwatch_gov - I am losing my mind.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/2 @telstra it is no wonder the telecommunications industry has the worst customers satisfaction rating. Currently I would give you a ZERO for customers satisfaction and customer service #customerservicefail
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🄺🅈🄻🄸🄴 🄿🄰🅁🄺🄴🅁
(@lotusaccts) reported
from
Sydney, State of New South Wales
Just had a call from the @ato_gov_au about an objection we lodged. I have to say their customer services levels are smashing @Telstra @aglenergy
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@Telstra @craigparsons777 Yes but they never call and then 3 technicians arrive on one day and argue about what the problem is and still. Don’t fix it ....
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
1/3 @telstra you have not even able to disconnect my old home internet that should have been disconnected 2 weeks ago. This is now blocking all attempts to set up anew service. Talk about trying to discourage customers from purchasing your services.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra After 2 hours on the telephone and being transferred to 5 different operators the estimated fix date was yesterday. This was after a technician had been at the house for 4 hours. We still have NO internet. Yes to mobile data. Expensive!
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@NBN_Australia No Bianca I am with Telstra but I do feel like I’m being bullied into switching to NBN as none of the NBN customers in our street our affected. Really poor form NBN
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra Read my previous replies regarding account type. Complaint lodged SATURDAY! Received call today telling me what I already knew it’s been escalated. Telstra is a disgrace! ALL account being moved to a competent company. I’d be more worried about misleading & deceptive advert
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MT
(@blueman99) reported
from
Sydney, State of New South Wales
Another night, another Foxtel and Telstra internet outage. Has been occurring on and off for weeks. Pathetic.....should be a royal commission into @Foxtel and @Telstra
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Wendy Strehlow
(@Strehlowwendy) reported
from
Sydney, State of New South Wales
@Telstra @matthew_mcmahon Sooo just to update you about Bondi apparently there is now an outage in Bondi due to planned maintenance and your team in the Phillipines knew nothing about this! It is not due to be fixed until Friday 25th Feb . I would like 5 days credit please ....
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra @Telstra Complaint numbers SR 1-1907148313974 and SR 1-1907148313978 telling us to wait 48 hours again 😱🤢🤯🤬🤮 Case number: 169888223 SHAME SHAME SHAME TELSTRA #UNWORTHY #POORCUSTOMERSERVICE
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Nadim C Sharbean
(@nadimcsharbean) reported
from
Sydney, State of New South Wales
REASON TO HATE TELCOS 672: A month ago I signed a contract to change my cable to @Telstra ... After weeks of being stuffed around with technicians, they tell me they actually CAN'T provide a cable service to my house. 🤬 #telcohell #theworst #CustomerExperience
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danielle nguyen
(@daniellengvyen) reported
from
Sydney, State of New South Wales
um telstra ******** is going on
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra I have given you the complaint numbers! Please take the efforts of going over our case! We have taken a lot of efforts to get behind Telstra and no results yet! SHAME ON YOU TELSTRA! You should feel ASHAMED TO FOOL PEOPLE!
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SamWise
(@SamWise4Peace) reported
from
Sydney, State of New South Wales
@Telstra @7NewsSydney @9NewsAUS @10NewsFirst We have wasted 100s hours of calls, chats and visits to Telstra to just get us the promised home internet connection! ITS BEEN FRUSTRATING since 2nd Dec 2018 and no hope yet! Telstra is the worst! 3rd world country would do better!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ken.
(@vaughan_k) reported
@Telstra @victornorthhead @Optus It's disappointing to see the same template responses which doesn't and hasn't fixed up the poor #CustomerService that has been happening for years
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🇦🇺The Original Buzz
(@Dave_Burzacott) reported
Back on Twitter after 4 days of no internet. Had to drive 300km to buy a cheap telstra phone and sim as a back up and now hotspotting. Lost pay, fuel, accommodation, food. Expensive outage. Why do we rely so heavily on something so unreliable?
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Emily Hardy
(@FoxyHardy) reported
@ForeverRichmond @rfcswallace The final year that Telstra was supposedly streaming games live on the AFL app, it just never worked at all 😖😖😖
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Mermaid Jan JG 🧜♀️🌴⛵🦋🐾
(@BeachGirlJan) reported
@paullayr @Telstra Cancelled Nbn and upgraded to 5g 3 months ago. Going to cancel Telstra now. Had a gut full of their bs.
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David Sanderson
(@dizzylimit) reported
@Telstra The data cost is lower down the message and that's what alarmed me, that the data 'meter' was going.
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Victor Northhead
(@victornorthhead) reported
Wondering if porting to @Optus was a bad idea. @Telstra can you help?
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Ken.
(@vaughan_k) reported
@Telstra @victornorthhead @Optus Once again conflicting information as the website says you have to fill out a form to turn off voicemail. But of course the stores can help with issues on the app even those they usually tell you to contact the call centre.
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hammerhead
(@shark10860) reported
@HippyMA2 @KatyKray73 Denial? There hasn't been any proof yet. If JM really is PRGuy, we'll only know for sure if Telstra release the details. Apparently your hero made 26 errors by posting without a VPN. Probably due to their arrogance. But started using it once Avi started legal action....
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Ken.
(@vaughan_k) reported
@Telstra #poor performance and #CustomerExperience when I couldn't even get assistance from staff to turn off voicemail as I was told to go to the website and app, ah the reason I contacted staff was because the website and app was useless. 😠😠😠👎👎👎
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Stephen Chase
(@chaser1066) reported
So @Aussie_BB is down again in Glebe. Really pretty annoying, drops out a couple times a day. Talking to Telstra next week.