Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (47%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
@Telstra Lol they didnt even give m that just offered me a call back nothing else ....i love how customer service is so helpful
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
This telstra iPhone lease was an expensively bad idea. I’m going back to outright on their cheap model.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@AUSFestivus @Telstra I had to take my mobile to Vodafone a few weeks ago because of Telstra congestion issues in the CBD. I’m trying to give them a chance here because the NBN with them has been great with no peak congestion for 3 years until last week. But Vodafone NBN is looking good right now.
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Michael Narracott1
(@MichaelNarraco3) reported
from
Sydney, State of New South Wales
I read in the Washington post the USA is considering changing their life line number to 988 I have been trying to get ours changed to 888 Telstra has no problems with it can any one recall the stupid one we have now,I have even tried nurses they can't.
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Julia Cohen
(@Giulzjrc) reported
from
Sydney, State of New South Wales
@Telstra my house does not yet have nbn. Until this week good cable. You’ve been doing work in @hornsby to prep for nbn. Now every night no service post 8pm. Other times constant dropouts. #nbn #nbnisajoke #telstra #hornsby #idontwantnbn @wendy_harmer @
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Dean Hanilton
(@Type217) reported
from
Central Coast, State of New South Wales
3 days of being *********** by Telstra. Being honest with the customer doesn’t require any technology. Stop saying sorry ... you are clearly not.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra 4Mbps is nowhere near the “typical evening speeds” for your 100/40 plan. There is nothing wrong with my network. There is nothing wrong with the NTD. There is nothing wrong with the router. It’s either inadequate CVC or your network past the POI.
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Ray 🐑
(@commiexcx) reported
from
Central Coast, State of New South Wales
Big **** off to telstra for somehow making my first gen nbn (fibre to the house baby!) slow as all hell
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra I’m in Sydney at the Telstra shop on George street looking to buy another iPad Pro. However the system is down. #nohelp #ironic #confidencegone #isitthathard
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Cam Stewart
(@camo1977) reported
from
Sydney, State of New South Wales
@Telstra No point your chat team can’t help. No point. Been a customer for 15 odd years great way to treat loyal customers . #crapservice
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra The first tech support person last week said the congestion would be fixed within 24hours. 4 days later the internet is barely useable during peak times. There’s clearly inadequate CVC or an issue on your network and waiting for an NBN tech before doing anything is waste of time
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra Sorry but this is on the 2LIV POI and I have someone on the 2STL POI showing the same type of congestion behaviour start on the same date. Either CVC has been reduced or you have an issue on your network somewhere.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra That’s correct, the last few nights it’s been terrible. I’m on FTTP and been with Telstra for almost 3 years and have never seen any evening congestion before.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra There are no service disruptions. There is sudden and severe congestion of an evening.
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Kyuhyun's Wife
(@shawol83) reported
from
Sydney, State of New South Wales
I would like to make complaints about the attitude of your staff @Telstra the ineffective way of solving customer complaints not all of us have time to go to the telstra shop what a crappy solution ur consumer service have
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
@Telstra No reference numbers but I have now made a complaint. There’s clearly something wrong with your network but tech support just want to blame my network or the NBN and want to waste time getting and NBN tech to look at a Fibre NTD that works fine except for peak hour.
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Michael
(@manapouriman) reported
from
Sydney, State of New South Wales
Dont wear orange when the power goes down in the area. Or you’ll have a angry mob come after you. Im Telstra! Go easy on me
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R I C H I E 💪🏋🏻♀️
(@Richie_G81) reported
from
Sydney, State of New South Wales
@Telstra not sure why your plans are the most expensive - on the train between Sydenham and Rockdale your coverage is crap - I can’t watch a video on Facebook
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Emily Boulton Smith ebssportsphysio
(@EBoultonSmith) reported
from
Sydney, State of New South Wales
@Telstra Makes no difference! Even when I have full strength 4G signal it says the signal is too weak. Wasn’t an issue last season but hasn’t worn all 2019 season
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Raine OK
(@raine_ok) reported
@Telstra do you have an outage at the south coast ? Can’t get through to your network (nbn) or website to do a check … call centre not responding
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Ross Hopkins
(@ross_hopkins) reported
@Telstra Hi, I have raised 3 or 4 times over the last 2 weeks that I cannot sign in to my account. This morning again, 2 hours and counting in a chat. I get stuck in a loop, being asked to add services to my account. Your team are saying it is already added. Please help!
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ℂ𝕒𝕫 🏴☠️🇦🇺👊🏼
(@CazJGrayside) reported
Changed cc card. 1 missed payment to @Telstra meant they kicked me off without warning. Poor customer service.
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Dave The Happy Singer
(@HappySinger) reported
@andy_penn @Telstra Everyone who changes their name has to update literally dozens of government bodies, financial institutions and service providers. Imagine for a second the hell it would be if every one of those organisations treated their stakeholders with such abject disdain!
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Jeremiah Sesa
(@chadhuir328) reported
@Telstra @XboxGamePass Telstra is freaking liar and scam artists, with fraud and fake promises to customer services..!
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Jordan
(@Colour_BarsAU) reported
The "Gold Tier" service I'm receiving from @Telstra (which is a supposed benefit) is far worse than the normal support I've received in the past.
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#LetThemComeHome
(@2093Arts) reported
My mom always used to say “tire your feet but never tire your tongue” and yes, she’s absolutely right. I ordered a SIM only plan online and I had to chat/call/complain etc since last week! I wish I had traveled to some office 10+ kms away and got fined instead! @Telstra
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Ryan Williams
(@RyanWil62993886) reported
@Telstra Sophie, thank you, I went and found a Telstra Partner that was open, but seriously paying Telstra online is horrendous, also I have three bills for the same period, same service, all slightly different. HOPELESS
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#LetThemComeHome
(@2093Arts) reported
@Telstra I’m following up via text messages. But I need to cancel it once I receive it because I’m not happy with the number and the info they required. They said if I want to keep my current no. I have to wait for 60 days and my International pass is not an acceptable ID.
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Dave The Happy Singer
(@HappySinger) reported
from
Sydney, State of New South Wales
@Telstra It's a personal account. No, I haven't been able to change my name, despite submitting all the requested documents and repeated sessions with pretty rude and unhelpful support team members. See the screenshot. And I know for a fact I'm not alone: see upthread.