Telstra

Telstra Outage Report in Hornsby, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hornsby, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hornsby, State of New South Wales 02/05/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hornsby, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Hornsby, State of New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • LieletteCalleja Lielette Calleja (@LieletteCalleja) reported from Sydney, State of New South Wales

    @NicoleREDLynch @Telstra The problem is that they offshore and they have no staff to take their calls! I left @Telstra for this reason. Wish I could leave mobile for them but no other network gives me coverage 😬🤢

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.

  • i386 James Dumay (@i386) reported from Sydney, State of New South Wales

    @Telstra The problem has been occurring for a week now and the status page is not updated. I don’t buy what you are saying. What I do believe is happening is that Telstra is systematically underreporting network issues to make network reliability stats look better than they actually are.

  • Tegan_Writes 🌴Tegan Jones on Holidays Babyyy🌴 (@Tegan_Writes) reported from Sydney, State of New South Wales

    And if you don’t - there are people at Telstra, Samsung, Edelman, HP, Campaign Lab, Microsoft/Xbox, Pulse and MORE who I’ll always do my best to pick up for right away. Sorry that I’m a bit **** at email some of the time!

  • i386 James Dumay (@i386) reported from Sydney, State of New South Wales

    @Telstra I’ve checked status for surrounding suburbs and there’s been no outages reported. So you are under reporting. Outages are understandable but not reporting on them then marketing yourself as the most reliable network is not on.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    “Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Contacted @Telstra this morning about their notice I was on a new contract starting today. I stumbled on this in the app - didn’t receive notice of it in either email or post. Started a support thread but the agent said “let me investigate” at noon. Crickets since. Not happy

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)

  • BeauGiles Beau 😷 (@BeauGiles) reported from Sydney, State of New South Wales

    @notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

  • AdamNotMadam69 Adam! (@AdamNotMadam69) reported from Sydney, State of New South Wales

    @backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

  • i386 James Dumay (@i386) reported from Sydney, State of New South Wales

    I’d like to report this but do not want to spend an hr on the phone so you can check the same tool I do and see that everything’s fine. The network here isn’t working and I can corroborate this with other Telstra devices and other people

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra It asked if the problem was resolved. The only option was to be shown a phone number to call or to not bother calling. No option to be called when a resolution was nearer. Or to access the ticket so more info can be read or added to. No one does “service” like this, only @Telstra

  • druka1986 Daniel Gomez (@druka1986) reported from Sydney, State of New South Wales

    @Luceobrien I actually went with the all access from Telstra. Confirmation received, no issues…yet.

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top

  • i386 James Dumay (@i386) reported from Sydney, State of New South Wales

    @steveathon @Telstra The problem is a fat middle management with 35 yo UTS degrees in “it business” who just *** cover to improve their KPIs.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?

  • aushistoryguy The Aus. History Guy (@aushistoryguy) reported from Sydney, State of New South Wales

    @Telstra I have been in communication with your company via text for almost the last 5hrs - the text message service simply does not understand the nature of my issue. PLEASE respond.

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    @Telstra, they've done it again, only this time via a private number with a recorded message saying: 'your internet connection has been compromised. Please press 1 to fix it.' Thought you should know.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • jesknight Jes Knight (@jesknight) reported

    @Telstra Yo, why is your app so ****? There’s ALWAYS an error whenever you try and do anything in regards to payments/extensions/reporting payment. We pay stupid high prices and you can’t even get an app to work #useless

  • jasonandrade Jason Andrade (@jasonandrade) reported

    I am reminded @Telstra every time my wife gets on a @nswtransport train to get to @SydneyAirport about the black spot in phone coverage between Thirroul and.. Waterfall? Any plans to fix that? Ever? #MobileCoverage

  • dempsey_miranda Miranda Dempsey (@dempsey_miranda) reported

    @Telstra your online messaging support services need to improve. A 4 hour conversation that went in circles, that different people took over on the 5th day trying to reconnect internet services that we cut off for no reason #stillnotfixed

  • waynesball wayne ball (@waynesball) reported

    @Telstra A week down from so called Case Manager going to call and still nothing from Telstra. 6 months of trying to connect my new Apple Watch to my account, how hard can this be given my old Apple Watch was connected

  • GAMESweetG ©GSG aka 𝒫𝑒𝓉𝑒𝓇 🛸 (@GAMESweetG) reported

    I felt like streaming tonight but my mobile broadband speed isn't as fast. Since the weather has been sort of stormy & also Telstra is messing my service as well.

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    @jfexplainsitall @Telstra No you’re in their bad books

  • Aerohaveno Tim Richards (@Aerohaveno) reported

    @Telstra The particular problem is the set amount of data each day that doesn’t roll over. Too inflexible.

  • xxshrederxx21 XXSHREDERXX21 (@xxshrederxx21) reported

    @Telstra Ayo how TF yo internet service worse on NBN? Like how? Bruh y'all evolving ya internet backwards lmao. Fr would not recommend telstra to anyone. People aight but tis a shite company.

  • exhumestuart Stuart (@exhumestuart) reported

    @WesHozee @NickRossTech Agreed. The closest fibre node is 45m from our house but then travels via copper ~450m out to the Telstra pillar then to our house. The max we can ever get on it is 50mbps down unless I can convince the other house owners to all pitch in to pay for the FTTP upgrade.

  • SailingDigital Timothy Holborn (@SailingDigital) reported

    @Telstra Telstra services throughout Port Douglas has been down since yesterday morning. Businesses were closed due to it. Signal now appears to say #5G but there's no signal / throughput. Some calls have work poorly, notifications may get through after several hours. AFAIK: @Optus works.