Telstra

Telstra Outage Report in Hornsby, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hornsby, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hornsby, State of New South Wales 03/19/2024 02:35

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (3%)

    TV (3%)

Live Outage Map Near Hornsby, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hornsby, State of New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • shanon_p Shan (@shanon_p) reported from Sydney, State of New South Wales

    @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @ScottRhodie @Telstra Go for it. I’ll support you. I’ve had similar annoying conversations with them. If you have a history of late and failed payments, I might understand pointing you to a DD. If I can pay my utilities on invoice, no service should insist on a DD. #legislationNow

  • Cal_O_Rynn Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported from Sydney, State of New South Wales

    @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Getting help from the @Telstra chat service is like pulling teeth. None of them seem to know anything, you get transferred around and the next person never reads what the last person went through.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

  • simply_mel01 Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, State of New South Wales

    @ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    DAY FIVE trying to get some customer service from @Telstra!

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    Another night stolen from me as I try to have @Telstra deal with a problem it created.

  • 3bsBruce Richard (@3bsBruce) reported from Sydney, State of New South Wales

    Ok, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.

  • derek_bell Derek Bell (He/Him) (@derek_bell) reported from Sydney, State of New South Wales

    Check out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?

  • LJPatton Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, State of New South Wales

    @Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out

  • JackieWarner13 jac (@JackieWarner13) reported from Sydney, State of New South Wales

    Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

  • scibidoo Jamie (@scibidoo) reported from Sydney, State of New South Wales

    @phillipwmoore49 @Telstra @Qantas Telstra are great, you've just got to be persistent. They didn't suffer at all during the pandemic in fact no doubt their business grew. Qantas like most airlines suffered a lot! My Qantas issue is 70,000 in their Queue and internal contact said maybe 2023 before they respond!

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    Does anyone know a senior exec contact at Telstra so I can get the correct support? Id be most grateful. DM if u prefer.

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • Rickmindgone RickMindgone. (@Rickmindgone) reported from Sydney, State of New South Wales

    After seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help

  • d2832cd804534b9 PinarooRay (@d2832cd804534b9) reported from Sydney, State of New South Wales

    @mazt_t @turnbull1949 They use pretty sophisticated computerised robo calls I'm told. The computer dials numbers at random and so on. You can't block it because it has never called before and bypasses the do not call register. Try calling Telstra, they cannot advise any real method to stop it.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Tweetn2You Blue»Tweety«Bird (@Tweetn2You) reported

    @theage @acccgovau Ever since Federal Government wanted every premise needed to have access to landline phone &/or offered an alternative method by telcos to call in emergencies: Telstra have milked it for what It's worth & stopped selling Standalone Internet Plans to also help them bundle Foxtel.

  • reallykazcooke Kaz Cooke (@reallykazcooke) reported

    @Bernoski @Telstra As I said, when you get to speak to actual human Telstra staff, they are invariably helpful & great. My complaint is about the weird policy that discourages or prevents @Telstra customers speaking to the useful humans.

  • missleetulloch Lee Tulloch Credible Woman (@missleetulloch) reported

    @reallykazcooke @Telstra Absurd isn't it? I've been having the same problem. The only solution if it goes on is to make a complaint to Ombudsman online (quick and easy) and they assign you a case worker who will speak to you. The social media gang are just there to manage you. They don't help.

  • veganrules77 tanya zamora (@veganrules77) reported

    @Telstra is the only option for internet connection in @westend Slow and poor customer service, no connection for 5 days, without any giving us any notification

  • tossers_united мєℓιѕѕα (@tossers_united) reported

    @Telstra And I’ve had to buy additional data just to continue my work. Am I even going to be reimbursed for the additional money I’ve had to give to you guys because you can’t provide the correct service?

  • tonymmorley_II Tony Morley II (@tonymmorley_II) reported

    @Telstra Unfortunately not, they just said they would be sending it off with the next batch of returns. I think the issue here is a systemic system issue, I'm bringing it up because it's a wide spread issue that need a solution. People need a hardware receipt of return.

  • Tweetn2You Blue»Tweety«Bird (@Tweetn2You) reported

    @theage @acccgovau Ever since Federal Government said every premise needed to have access to landline phone &/or offered an alternative method by telcos to call in emergencies: Telstra have milked it for what It's worth & stopped selling Standalone Internet Plans to also help them bundle Foxtel etc

  • FarrukhVistro Farrukh Vistro (@FarrukhVistro) reported

    @Optus is there anyone in optus who can fix my issue. Port out from Telstra to optus 5x days ago and having issues with receiving sms and calls from other networks. Tried calling support many times in last few days with no luck. My case number is 15348263439.

  • surlestombes leventsouffle (@surlestombes) reported

    @Telstra Yes, there are two lessons actually, the second being that people make the company. Recorded messages, 2 hr hold times, off-shoring and no accessibility to managers/facilitators are @telstra 's problem. Sacking people, then replacing them with an IT buffer system is your failure.

  • GooseBrucethe BrucetheGoose (@GooseBrucethe) reported

    @jennifer_murko @reallykazcooke @Telstra Awful treatment of customers. Not only Telstra. With less face to face banking services many seniors are seriously let down. While internet banking is fine for me, I remain with a credit union that has physical branches but for how long?