Telstra

Telstra Outage Report in Hornsby, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hornsby, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hornsby, State of New South Wales 05/13/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (26%)

    Phone (26%)

  3. E-mail (20%)

    E-mail (20%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsby, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Telstra Issues Reports Near Hornsby, State of New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • jasonta88344129 @jasontaylor3164#jasontaylor1097 (@jasonta88344129) reported from Central Coast, State of New South Wales

    clean up you out of control corrupt goverment - i cant even get telstra to cancel a Business acount I never requested @BrethrenCheatingststem toavoidtax #IndianCplaint given to and ignored

  • jasonberry Jason Berry (@jasonberry) reported from Sydney, State of New South Wales

    Outage for @Telstra cable internet (non-nbn) in Lindfield NSW since Jan 30, and it’s not listed on the service status site so I went through all of the troubleshooting and phoned up where they told me there’s a huge outage that won’t be fixed until Feb 3. Waste of time that was.

  • paula_nerissa PAULA (@paula_nerissa) reported from Sydney, State of New South Wales

    For a company who claims to have the best coverage Australia wide, I've had the worst reception since moving over to @Telstra !! Can barely get reception in the city smfh...

  • KylieParkerCA Kylie Parker (LotusAccts) (@KylieParkerCA) reported from Sydney, State of New South Wales

    Warning: rant please connections please ignore @Telstra and @kayosports i have a 12 year old being charged a Kayo subscribtion on my Telstra account. i cant cancel it with Telstra as it’s a Kayo sub. I can’t cancel it with Kayo as its in a fraudulent name. @acccgovau

  • mdjwill Morgan Williams (@mdjwill) reported from Sydney, State of New South Wales

    @Telstra ...there was little to no communication to your customers on why they have been impacted and when they could expect normal service. (2/2)

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @Telstra Thanks Jimmy, it looks like the Telstra complaints resolution team may have cancelled the number but not the data SIM add-on. If I may be idealistic enough to make a customer experience suggestion, can I suggest (1/2)

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    Now I’ve finished the TIO action, got my refund and finished porting to Vodafone, I go to call @Telstra to cancel my account using the 125 111 number printed on the bill. But you can only call that number from a Telstra SIM! ROFL impressed at the creativity of this final f-u.

  • desiderious Didier (@desiderious) reported from Sydney, State of New South Wales

    @Telstra having issues with 7plus on TelstraTV skipping non stop. Reset didn't work. Uninstalled and reinstalled and now it won't sign in! Running latest firmware. SEND HELP

  • iamkathyp Kathy (@iamkathyp) reported from Sydney, State of New South Wales

    @Telstra How can you say that and honestly believe it, with you having no idea of what the problem was or my location. Cheers

  • JonoHerrman Jonathan Herrman (@JonoHerrman) reported from Sydney, State of New South Wales

    @GladysB @Asher_Wolf @NSWSES Can’t... power down since Sun. @Telstra black hole and 3G/4G booster (their solution that cost ~$2k!) therefore out... modem also dead so @NBN_Australia doesn’t work (no #Internet). #VoIP phone dead. Looking at a diesel generator... middle of #Sydney’s #NorthShore 🙁

  • jasonberry Jason Berry (@jasonberry) reported from Sydney, State of New South Wales

    @rossjmitchell @Telstra Yeah, my confidence is not high in it being resolved today. It wouldn’t be so bad if their 4G coverage was decent at my house either so that we could use the mobile fallback, but it’s one bar at best.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    So I am being forced on to the @NBN_Australia infrastructure and @Telstra is attempting to "uprgade" my service to a more expensive, slower, less feature rich service.

  • DarthTrader72 Darth Trader (@DarthTrader72) reported from Sydney, State of New South Wales

    Last day in Australia and one last time i have to deal with @Telstra’s god awfull ******* goddamn terrible internet service! On 20min off 20min aaaaaaalll day long baby! Incompetence truly has a name now!

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @tommyjowitt @Telstra Oh, I’m a Vodafone customer now. ...for the time being 😉

  • mdjwill Morgan Williams (@mdjwill) reported from Sydney, State of New South Wales

    @Telstra It's currently Saturday evening and I am not at work, however, the issue has been constant from Monday Feb 3 through to Friday Feb 7. I believe that Telstra was aware of the issue as it was on the website but... (1/2)

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @cherylgledhill @Telstra Oh you poor bugger, I’m sorry Chez. Part of me still suspects I’ll get another bill next month somehow. #ThoughtsAndPrayers

  • bigyahu Alan "Bootsie" Jones (@bigyahu) reported from Sydney, State of New South Wales

    @Telstra ...(1) Print a business billing support number on your paper bills for business accounts so business account holders don’t need to call retail and wait to transfer to business team; (2) make it a number you don’t have to call from a Telstra phone (2/2).

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported from Sydney, State of New South Wales

    @ShaughnessyMat You should be celebrating......took us 107days to connect to existing connection,speed at best half of what we are paying for, continually "drops out" & have to reboot either NBN or Telstra Gen2 modem, 2-3 times a day. When system down no homeline, & grossly overcharging HGIT 💩

  • NetflixPi Agent Cliff (@NetflixPi) reported from Sydney, State of New South Wales

    @Telstra hey guys the service in Stanwell Park appears to be down, what can we do as it’s a fire prone area and I have friends there I can’t contact

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @NBN_Australia Thanks Brian. As it happens the @Telstra rep blamed nbnco for the additional fees. It's all feels like a bit of a terrible joke to be honest, but thanks for replying.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra I again have no adsl Internet. Who can help me get connected?

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @acccgovau I live on the Gold Coast and the NBN has dropped out for the second time in the past month. No explanation from @Telstra and no customer service available. We pay for the service and get no help in return. What would you advise us to do?

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra I just need my Telstra internet service to work can someone please help?????

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    @andy_penn Just letting you know that our internet is down and we’ve gone without customer service all day today. This is despite using the message app, multiple phone calls and Twitter DMs. The problem remains and @Telstra is totally unreachable. It’s not right.

  • OzAz asOzAz (@OzAz) reported

    oh and your on hold music is **** and starting to drive me crazy @Telstra Nothing like making an angry customer even more angry by leaving them on hold and playing the same 4 **** music over and over and over and over again

  • vaidymohan Vaidhy Mohan (@vaidymohan) reported

    Hi @Telstra team, how do I setup iPhone MessageBank Plus service? Tried messaging through My Telstra app, no use. Any help?

  • frankfiocco Frank Fiocco (@frankfiocco) reported

    @Optus Telstra seized my basic prepaid service due 2 covid internet requirements. Totally understandable, but a statement would of been nice. So hello @Optus. Can I please have the helmet now please.

  • Sue_Weber Sue Weber (@Sue_Weber) reported

    @Telstra I have no adsl again would someone help me get connected please?

  • jaseshepherd Jase Shepherd (@jaseshepherd) reported

    This customer service from @Telstra is DISGUSTING! I have started multiple message threads today and they have disappeared from all of them without a solution. Multiple phone calls have been disconnected. Please advise me on what I should do? @acccgovau

  • skooterTwitten skootertweetin (@skooterTwitten) reported

    @OiDatsMyLeg @Telstra The good part of dealing with Telstra is the magical incantation "I would like to register a formal complaint with the ACCC". Telstra are obliged to handle the complaints themself, as a first step to remediation, but with the above magical power, the ACCC is sent a copy.