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Telstra

Telstra outages and service status in Hornsby, New South Wales

Why is my Telstra service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Full Outage Map

Problems in the last 24 hours in Hornsby, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Telstra

Telstra is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  • 42% Internet (42%)
  • 35% Phone (35%)
  • 9% Wi-fi (9%)
  • 8% E-mail (8%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

Live Outage Map Near Hornsby, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 2 hours ago
Sydney Internet 10 hours ago
Sydney Internet 1 day ago
Sydney Internet 1 day ago
Sydney Internet 2 days ago
Sydney Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Hornsby, New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • Caitybahhh
    John West [TUNA] (@Caitybahhh) reported from Sydney, New South Wales

    It took 2 months but I finally won my battle with Telstra. No longer do I have to pay for a service I didn’t receive 😇😇😇😇

  • LapTop006
    Julien Goodwin (@LapTop006) reported from Sydney, New South Wales

    @developerjack Ugh, I had similar with the old POTS Telstra phone, was meant to be cancelled when service got migrated to NBN, figured it out a few months later.

  • corduroy
    Josh Mckinnon (@corduroy) reported from Sydney, New South Wales

    @i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

  • ccprincess_syd
    Carissa (@ccprincess_syd) reported from Sydney, New South Wales

    @Telstra Hello Angela/Jimmy..I’m still waiting to hear back from someone regarding the issues from the last two weeks..was told it would be 24hrs

  • i386
    💧James Dumay (@i386) reported from Sydney, New South Wales

    @voltagex @Telstra @Cloudflare Tried with and without the DNS overrode. Also, the first thing you should check when having network issues is DNS.

  • PodricoVargas
    Podrico (@PodricoVargas) reported from Sydney, New South Wales

    @adamscrabble Like how Telstra slows down everyone’s internet in Australia until they join the the NBN. It’s complete horseshit mate!

  • janelle__erika
    J. (@janelle__erika) reported from Sydney, New South Wales

    Love when you suddenly start speaking in Tagalog whenever you speak to a Telstra customer service rep on the phone 😂

  • LieletteCalleja
    Lielette Calleja (@LieletteCalleja) reported from Sydney, New South Wales

    @TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬

  • jessica_lonard
    Jessica Lonard (@jessica_lonard) reported from Sydney, New South Wales

    @Telstra - so help me god if my internet cuts out one more time when I’m watching Game of Thrones 😡🤬. Four minutes in and my Telstra TV disconnected.

  • i386
    💧James Dumay (@i386) reported from Sydney, New South Wales

    @D_Keating @kipps @Telstra Transparency on this issue has been appalling

  • willdeasy
    Will Deasy (@willdeasy) reported from Sydney, New South Wales

    @telstra can you sort out data at green square please, doesn't work all the way to central with full 4G signal.b

  • i386
    💧James Dumay (@i386) reported from Sydney, New South Wales

    .@telstra needs to start publishing post incident reports for network outages. I’m so disappointed and frustrated with the lack of transparency @andy_penn

  • i386
    💧James Dumay (@i386) reported from Sydney, New South Wales

    .@telstra owes its customers a better explanation and transparency about why their 4G service has been broken for more than a week. This isn’t on. @acccgovau

  • danumph
    ¥ (@danumph) reported from Sydney, New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • fictillius
    Evan (@fictillius) reported from Sydney, New South Wales

    @kipps @D_Keating @i386 @Telstra Hmm yeah I just exited the airport tunnel and there was full signal but no connectivity while inside the tunnel. Only data at stations

  • i386
    💧James Dumay (@i386) reported from Sydney, New South Wales

    Hey fellow @Telstra CBD Airplane mode togglers - looks like a DNS issue! I installed @Cloudflare’s app which overrides Telstra DNS settings and everything’s working fine.

  • i386
    💧James Dumay (@i386) reported from Sydney, New South Wales

    @Telstra Stop being robots and explain why 4G service was out in most cities for an entire week

  • Bryn_Newman
    Bryn Newman (@Bryn_Newman) reported from Sydney, New South Wales

    I have a solution: @Telstra versus @Foxtel trial by combat #foxteloutage #GOT8

  • bondirecovery
    bondirecovery (@bondirecovery) reported from Sydney, New South Wales

    So Telstra/Apple has hamstrung me with a faulty phone! But I have 12 stepped my way through it and Acceptance is the answer to ALL my problems today.

  • ccprincess_syd
    Carissa (@ccprincess_syd) reported from Sydney, New South Wales

    @Telstra Hi Jessica, no reference numbers were given to me as it was on my file and I was assured someone would contact me within 24hrs. This problem with the nbn seems to be happening across Sydney

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • AjratYllek
    Yllek 🦋🦎🐝🐞 Just me 🤷 (@AjratYllek) reported

    -/2 "Uh, no mam. I am calling you from the telstra technical department" Me :"Now why on earth would you call your own company? Do you need help?" Him :" No, you don't understand. I am calling You from the technical department" Me :"Well, you obviously made a mistake then. Bye"🤭

  • PalZer0
    Dean Rosolen (@PalZer0) reported

    @D_Keating So, basically, don't have a mobile service at all? I don't see how that's workable (it'll only be a matter of time til Telstra and Vodafone get done).

  • BodsworthGarry
    garry bodsworth🇦🇺 (@BodsworthGarry) reported

    @7AFL @thetempertrap @Telstra Well that was a let down

  • don_key56
    JAMES LOOBY (@don_key56) reported

    @CourtneyLee_33 @Optus Bad experience with Telstra years ago needed Ombudsman to sort them out never had a problem with Optus until this 💩 happens

  • laineyjb
    Lainey Bateman (@laineyjb) reported

    @GhostofBen22 @ONLYMJE @Telstra That maybe so but I am paying for a service I didn’t get. Isn’t that right Telstra!?

  • EndLivExport
    🇦🇺MyHusbandThinksImSecty (@EndLivExport) reported

    @PeterTOWNSV1LLE Shocking that this happened in the first place. You would think it would be a priority to invest in cyber security, obviously it is not important and profit is. I’m with Telstra but I feel for all those who are an Optus customer.

  • raywilton4
    Ray Wilton 💧 (@raywilton4) reported

    @Telstra Hi Glenn, I’ve had Telstra & NBN at this problem since 2014. I’m angrier at the moment because of the plan crap that Telstra imposes & its efforts to be paid automatically despite continually failing to earn its keep. $350 a month. My name is my Twitter name. Feel free to check.

  • itwasntmepaddy
    The Gov (@itwasntmepaddy) reported

    @7AFL @thetempertrap @Telstra They were crap.

  • doc_eggbert
    doc eggbert (@doc_eggbert) reported from Melbourne, Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • Gayfitness_Seth
    Aidan🔥 (@Gayfitness_Seth) reported

    @anderlols Telstra are efficient tho. Sometimes I remind myself of the problems I have that are resolved within a day instead of a week