Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (42%)
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Phone (37%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
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| Internet | ||
| Internet |
Community Discussion
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Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Mark
(@scrumblebum1) reported
from
Sydney, State of New South Wales
And another day begins by seeing if we can get @telstra internet working. So damn inferior product!!!!
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oceanswims
(@oceanswims) reported
from
Sydney, State of New South Wales
Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.
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Paul Colgan
(@Colgo) reported
from
Sydney, State of New South Wales
This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.
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Lauren Capelin ⚡️
(@laurenjcapelin) reported
from
Sydney, State of New South Wales
@annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.
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PeterWombat
(@PeterWombat) reported
from
Sydney, State of New South Wales
Hey @telstra. We're in Ashbury. Yes, your site confirms the internet & our Telly is all down. Kaput. Dead. But we knew that. Twice this week so far. Good thing we don't have to pay exorbitant amounts each month for this 'service'. Oh, wait...
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
I don’t know how many calls I’ve made to cancel my @Telstra bigpond cable over the last three months but they’ve now signed me up to a new cable plan. 😂🤣
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Satish Kumar
(@gb_satishkumar) reported
from
Sydney, State of New South Wales
@Telstra @NBN_Australia I can’t wait anymore to have my NBN DROPOUT compliance fixed that is on going from October 22nd. There were multiple calls with your customer service but no progress yet. Compliance reference 1-2258 557 835 814
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MAK35H
(@mak35h) reported
from
Sydney, State of New South Wales
@Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...
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Angelo Korsanos
(@AKorSyd) reported
from
Sydney, State of New South Wales
@Telstra Do I need to restate that this issue has been outstanding since the 24th and the last time I heard from the case manager was Monday.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@DDsD Street view shows Voda from oct 2017. With Telstra 2 shops down. I think what was Telstra is now fast food.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice
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Robert Hudson
(@manaz_d) reported
from
Galston, State of New South Wales
@Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra outstanding effort telstra billing us for a landline we DONT have and then being UNABLE to chat online with you because our INTERNET is so BAD
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Lisa Stojanovski
(@LisaStoj) reported
from
Sydney, State of New South Wales
@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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😷richwhiteguy78
(@Wittyfan) reported
@PierrotAram @Telstra It's broken and they need to fix it asap.
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Chris Corbett
(@cdcAU) reported
Hi @Facebook, my friend's FB account has been hacked along with her Telstra email account. Visiting a Telstra store was able to recover email access. FB account email has been changed so cannot login. How do we contact you for help?
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Michael Cleef
(@micksickles) reported
@Telstra No outages. Coverage isn't the problem, bandwidth is. Had outages when Telstra performed the tower upgrades, but they've since been lifted. Speeds have been horrible since. I know this implies it's handset/sim, but it occurs on a range of devices with mix of esim & regular sim
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Tawl ayup
(@TawlInnit) reported
**** Telstra all my homies hate Telstra
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Orpheus6
(@Orpheus631) reported
@NBN_Australia The letter from Telstra clearly states the best speed to be expected is 13 mbs I have contacted them and as a result led me to lodge a complaint with the Ombudsman
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PEPSI PHD
(@daro_FINAL) reported
hi @Telstra i am trying to switch my mobile service over to you and so far: 1. i cant sign in to my telstra account to actually buy a plan 2. i cant call because your phone lines are busy 3. your other support options rely on me logging onto my account
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Michael Cleef
(@micksickles) reported
@Telstra any plans to un-stuff your 4G network in regional Vic? Nothing ever loads, constant drop outs. Switch 4G off and it works better, but that's not what I'm paying for. Happening to everyone I know on your network, been like this since your 'upgrades' last year.
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Desto
(@raedave) reported
Only changed as I researched and found cheaper plan for her, you’d think Telstra would have advised but no, of course not! Customer service lady not tolerant/understanding of elderly either til told. She was going to hang up as mum couldn’t hear/understand her! #telstra
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Adam
(@kels_316) reported
@daro_FINAL @Telstra truly the one weird trick that gets you a good phone service AND good customer service
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craig
(@KJC135) reported
@Telstra why is everything going slow loading up on my phone