Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (45%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (5%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Diana
(@dianainoz2) reported
from
Sydney, State of New South Wales
@simonahac @NBN_Australia @Telstra Take screenshots of your speeds. You’ll need them as proof when you end up with slower speeds..We ended up with 1/2 the speed overnight. They pushed more through.Never got back to our original 110kbps download, but ended up with 90 down/30 up, which is good result now we’re WFH
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Brendan O'Neill
(@Brendanoz) reported
from
Sydney, State of New South Wales
@thetopjob Telstra? I think the sell off was a bad idea though...
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Julien Goodwin
(@LapTop006) reported
from
Sydney, State of New South Wales
@evilZardoz Have you confirmed that the Telstra service is cancelled? They ignored the cancellation when my last line got migrated, had to call them.
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Is there any way I can cancel my @Foxtel through @Telstra I ring the number only to find out that I can suspend my account but no way to cancel. Absolute bullshit. Allow us to cancel it online ffs.
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Andrew Jeppesen
(@ajep) reported
from
Sydney, State of New South Wales
@Telstra how is it I can get hung up on by a recorded person. New level of crap
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stevecolbran
(@EtNa_Os2heavy) reported
from
Sydney, State of New South Wales
@farrm51 Yep me too. @Telstra is the utterly the worst “shitty” company. I thought a “contract” meant exactly that. Seems not? #ACCC #ACL @acccgovau action needed
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia There is no planned outage in this area. The internet stopped working at 10pm last night and despite of sending several messages on Telstra App, no one has responded back. I m currently over the phone with Telstra for last 15 minutes and still in the waiting queue 😡
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
Finally got connected to Telstra after the wait of 45 minutes and they are fixing the issue. Thanks. But Telstra App wasted a lot of my time, as they did not respond to any of my messages since 10pm last night
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Angus Dorney
(@dorns2) reported
from
Sydney, State of New South Wales
@boyter @Telstra Another example of a big company marketing itself as customer-centric but not being able to resist the old habit of gouging customers when they can.
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Michael Farrell
(@MichaelFarrellE) reported
from
Sydney, State of New South Wales
Yes a big TELSTRA outage looks like it’s both Sydney and Melbourne at least and no INFO aagh!! #telstraoutage
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Ciaran
(@ciaran82m) reported
from
Sydney, State of New South Wales
On hold with @Telstra because I can't do what they say i should be able to do... add @Foxtel multiview via telstra app. ......And @FOXTEL_Help was no help
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DrakeosVR
(@DrakeosVr) reported
from
Sydney, State of New South Wales
@Telstra help have no internet what so ever and Telstra status page is not working yet o have thing's to be done today
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((Mijanou)) powered by Autocorrect
(@Opheli8) reported
from
Sydney, State of New South Wales
@Telstra Thanks I got help via the telstra app...
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Tyron Butson
(@tbutson) reported
from
Sydney, State of New South Wales
@gabriellecj Same. Seven years of perfectly adequate internet. Switched to NBN and now experience almost weekly outages. Had an electrician look at it who said it’s a Telstra problem
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Qaisar Khan
(@cdbe59ad3514488) reported
from
Sydney, State of New South Wales
@NBN_Australia I have and there is no way to contact them. 20 minutes on the phone now and send several messages via Telstra App. No one is responding. I could not believe Telstra will become so bad. Could you please kindly advise how can I speak to someone in Telstra.
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Kingsman631
(@thekingsman631) reported
from
Sydney, State of New South Wales
Very poor form @Telstra on hold for over 10mins 3 times and your auto prompt system sends me to wrong section or cuts me off!!!
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Matthew Pope
(@pope_dinghow1) reported
from
Sydney, State of New South Wales
@Telstra can you fix my internet.... Thanks...
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Shan 🇦🇺
(@shanshanw) reported
from
Sydney, State of New South Wales
Outage also at Strathfield? @Telstra
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Josh
(@corduroy) reported
from
Sydney, State of New South Wales
@twasink Yeah. I was with iiNet/node since 2003, when Telstra’s broken billing system caused me to leave. It was a good run.
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Ruthless
(@dj_deathjr) reported
@Telstra customer service has wasted 8 hours of my time with incorrect information and advice. I'm really upset and want to get my issue resolved.
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Nat Hof
(@heyhof) reported
@NBN_Australia I’ve spoken to telstra over phone and msg help service, restarted 6 times but no change
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No One Cares
(@Ian42794001) reported
@Telstra @Wil_Anderson Telstra sucked before this Covid started, don't believe what they tell you, let my ABN lapse and it took 2 hours to convert me over to a normal Customer, got told I could swap over when activated my ABN, later that night it took 5 mins to reinstate my ABN, Telstra lied again! FU!
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Christophera_1966
(@Christophera191) reported
@Telstra please can you sort out your disgraceful service, my home internet has been down for 2 weeks after you disconnected my NBN for no reason. After several calls and complaints still no action! AWFUL COMPANY!!
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mektronik
(@mektronik) reported
from
Melbourne, State of Victoria
@MD00042 @abrasion Employers or idiot HR? Pretty sure I know people at Telstra that would take you. Have you tried Servian?
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ORIONBLUE
(@ORIONBLUE5) reported
@chrismurphys @Telstra Years ago we moved,had organised for connection well in advance. No connection. Multiple,calls later, was told 6 weeks.Bad 4 business.More calls up the management line.6 weeks.Wife driving to work saw telstra guy doing some work.Told him the problem.Turned a screwdriver done.
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💧 butcherbird
(@butcherbird) reported
@ORIONBLUE5 @chrismurphys @Telstra I had a similar experience. Three months to fix a problem when I told them what the problem was, eventually a tech tech turned up, I explained. He went to the pillar, hey presto! Problem fixed.
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Cade
(@rantaroo10) reported
@Telstra No contact numbers from overseas provided onsite. Only numbers I can find don’t work. Any form of contact an absolute maze. Sent a message through the 24/7 app without a reply. Very poor service. A telecommunications company should not make communicating this hard.
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Damian Glass
(@DGlass_official) reported
@scareypr @Telstra I don’t qualify as a VIP. The outcome was 👍. Couldn’t say enough positive things about Anthony from the moves team. Very good service experience.
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Terry Constanti
(@tezlefty) reported
@Wil_Anderson Telstra indeed. I switched to Aussie Broadband whose customer service is the exact opposite of Telstra or Optus with some other pluses. Recommend highly.