Telstra Outage Report in Hornsby, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telstra
Telstra is having issues since 07:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (36%)
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Wi-fi (8%)
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E-mail (7%)
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Total Blackout (3%)
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TV (3%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
The internet is down which causes me great pain as I won’t be able to watch #TheMandalorian and I may not be able to record @BenStevesVideo1 in the morning! ******* internet! Come on @Telstra, how about it?
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Juli3
(@meekjulie) reported
from
Central Coast, State of New South Wales
@Telstra Telstra only help people who fit the tick box profile
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George Wolfgramm
(@GeorgeWolfgram2) reported
from
Sydney, State of New South Wales
Went to @Telstra Bondi Junction for help about updating a New system in my phone. First she asked whether I was with them. Yes, then another guy says that the Wi-Fi is down! What kind of service is that? These people are a putting down your name! #auspol
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks cas. I’ve been trying the online help but after the first automated response there was nothing in reply. Is there a number to call as the internet isn’t working sufficiently to complete the steps required. Thanks
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Ken Moore
(@midii) reported
from
Sydney, State of New South Wales
Good to see the Telstra service has improved. It’s normally nonexistent along the metro line but full bars at the moment. 😎🥳📈
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Damo
(@QuikSand86) reported
from
Sydney, State of New South Wales
To make matters worse, Telstra also have a network outage with their mobile service in the area. This means connectivity to the outside world is void. If you needed to make an emergency call, nope. If people needed to contact you, nope. If you needed to work from home, nope
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra 3 days 6 live people conversations and still no resolution you have got to be kidding me 🤬
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Ben B
(@Benb55) reported
from
Sydney, State of New South Wales
@chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been down for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Thorson *🏆
(@nathanthorson) reported
from
Sydney, State of New South Wales
Why ******** do I constantly have to log back in to 10play, 7+, 9now and also the ABC and SBS streaming through my Telstra TV. So ******* irritating.
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Neil Varcoe
(@neilwrites) reported
from
Sydney, State of New South Wales
@sallycoatesDT @Telstra A customer service rep on the app went to check my details. That was a week ago.
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Danielle Lonnon
(@DameDivaDan) reported
from
Sydney, State of New South Wales
Just to update, there is no internet, no phone line and no Foxtel @Telstra . So there is obviously an outage in the Haberfield 2045 area of Sydney.
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Hi. Unfortunately, still nothing has been done to fix our home internet problem and called the past three days and waited on hold for hours.
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𝓐𝓷𝓰𝓲𝓮 𝓕𝓵𝓪𝓷𝓪𝓰𝓪𝓷
(@ah22ch) reported
from
Sydney, State of New South Wales
@BB140888 @GuySebastian @Telstra Ohhhh sorry I can’t help with that one. I’ve never used it. Weird it won’t let you play it on the tv!
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hi Tori, thanks for the reply. Is there any idea what has caused this and why the ETA for a fix is a week? It must be a serious issue if a week is the given time.
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@Telstra Hello. Your velocity service has now been done for over three days. That is three days without internet, free to air TV Channels or mobile reception. Thanks goodness that my mobile is with another network or I’d be totally cut off. Please provide an update. I will be going to TIO
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Youngman
(@Youngman002) reported
from
Sydney, State of New South Wales
@Telstra - no you can’t talk to a human. But you can’t text! It’s fun, just like two friends.....texts and this “live-chat” has now had one hour between responses from customer service. Your systems suck. Hire more people to answer the phone! There’s heaps of youth out there!
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Merry Sithmas
(@spclark14) reported
from
Sydney, State of New South Wales
@QuikSand86 @Telstra And not a peep of a reply from Telstra. Amazing customer service.
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James ‘Rodríguez’ Ferguson
(@JamieMirror) reported
from
Sydney, State of New South Wales
@Telstra Thanks. There’s no issues in the area. It’s been really bad for over a week now.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Edmond Ng
(@EdmondWaiting4U) reported
@DebonoTimothy @AlertsXbox It the case in QLD, can’t do that without Telstra service
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Abhilash Jha
(@abhilashjha) reported
@Telstra I was promised a call today by online service reps, yet to hear anything.
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Muhammad Zafar
(@xafarr) reported
@Telstra I quoted my case number in my tweet. Can you have a look at the history and then call me. Everyone says the same “I am more than happy to help you”. I need to travel tonight and I am stuck
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Alex Makin
(@alexmakin) reported
Dear Twitter, Anyone around Port Melbourne / South Melbourne according to @Telstra there's an outage. Can anyone confirm?
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Nick Avery
(@feegle12) reported
3) I’m safe. But what if I was trying to escape domestic violence? Absolutely horrified that Telstra systems can work this way, & their refusal to fix it without my husband’s consent. WTAF.
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Marko
(@Marko_fullysik) reported
@Telstra are there mobile issues in 3029 vic. Can’t make or receive calls tried everything been having issues for weeks. Try changing iPhone to 3G now seems to work. What’s going on?
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Alex Makin
(@alexmakin) reported
@steveandmoore @Telstra I was advised by the Telstra Store in Bay Street, Port Melbourne there is a current outage to be addressed by 7pm Saturday. When I contacted Telstra Support via phone, I was told there wasn't. Clearly, there's something going on. Good luck getting it resolved!
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Graham Lauren
(@cloudcitizen) reported
@Telstra @andy_penn @whirlpoolnetau Addressing the downtime caused by #Telstra and its lousy service cost my company big time. Its service to small business customers is THE WORST in Australia. If you value your time, DON'T EVEN THINK OF DOING BUSINESS WITH #Telstra
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Muhammad Zafar
(@xafarr) reported
@Telstra bad customer service beyond imagination. Feels like you guys try hard NOT to give better service. In my third day and couldn’t recharge my sim. Fed up of following up, no one ever calls back or ask if the problem is resolved. Regretting that I changed my provider.
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Nick Avery
(@feegle12) reported
Appalled by the misogynistic systems at @Telstra. Discovered recently that my work mobile, which I set up, gave my name, DoB & ID for, is in my husband’s name. I lodged a complaint which the staff closed without actioning.