Telstra Outage Report in Hornsby, State of New South Wales
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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (2%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
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Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Nathalie Stewart
(@NathalieS_29) reported
from
Sydney, State of New South Wales
@estelle_landy @Telstra I gave up years ago with them. They're so rude. 🥺
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Josh
(@wombatdigital) reported
from
Sydney, State of New South Wales
@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
My main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
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Dan Wilkinson AKA @hotndelicious 🎞🌊✨
(@hotndelicious) reported
from
Sydney, State of New South Wales
as I wasn't physically able to leave my apartment. The only time I've had worse service is with Telstra. Tell one of your customer service team to look up my number and call me today! And why should I have to wait 48 hours for a refund for something that was your mistake???!!!
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra Your Netflix analogy is the issue I was raising there.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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Ben Ross
(@BJssoR) reported
from
Sydney, State of New South Wales
Customer feedback led Telstra to bring their call centres home , in another five years they may realise their services are severely overpriced..
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra I have been a customer for nearly a decade , paid all my bills all ontime. and am not a stranger. I had an ongoing plan I was working just fine. This is all about Telstra deciding they’re “Netflix” when they re not.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You already have all my info you need. I have been a. Customer for nearly a decade. Why are you treating me as a stranger.?
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Sagittarius (Sgr) A*
(@fictillius) reported
from
Sydney, State of New South Wales
@wheelyweb @Telstra They still need to have ID the person using the service.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra You’re not getting the issue. A year ago you “gave” me 80gb/month allocation when I dont use more than 20. Now you’re “offering” 180 when I don’t want or need that. You’re offering me 2 loaves of bread a day when I agreed to one a week as that’s more than i need. Why change?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail
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jac
(@JackieWarner13) reported
from
Sydney, State of New South Wales
Might just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
I asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Eggo
(@EggyBoiyy) reported
@Telstra Yep they say nothing Is wrong and deny anything is wrong also. Have always have problems with this internet everyday all day all night.
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Bogues Ⓥ 🌱
(@bogues2zoners) reported
My home internet with telstra indefinitely. Paid them $1200 a year for however ******** long. But they wouldn't supply me with the infrastructure to pay for their service. Now they're stooged me on my Kayo and wasted precious hours of my weekend time with my family. ********.
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Silvester
(@75merc) reported
@ZSRenn @PRGuy17 @raywilton4 Not at all. Selling those was no less stupid than the Howard Govs sale of Telstra, medibank etc.
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allrite
(@allrite) reported
They are expensive, but they don't seem to have VoLTE support on Telstra, so might not be able to do voice calls after mid-2024. Apparently they do work on other networks.
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Eggo
(@EggyBoiyy) reported
@Telstra Your network is trash. The signal light on my modem is always red. Got a text saying you guys are fixing the network. And it's even worse now. Well done.
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Nathan Callahan
(@neotrophy) reported
@LJPatton @ChrisMinnsMP Telstra’s actually a great example of both good and bad privatisation. The retail and mobile arms have been great for competition, and we have better, cheaper services because of it. The mistake was privatising the natural monopoly infrastructure.
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Brendan
(@Bdnzor) reported
@Telstra If I have a plan upgrade order including a backordered device, is there any way to change the order to a difference device entirely that's in stock (and cheaper PM) or cancel the order? Don't really want to wait a month.
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Alan O'Connor
(@alanoc74) reported
@Telstra You guys are awesome at replying to social media comments......it's a pity you don't put the same energy into providing after sales support. The worst customer 'care' experience ever.
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Joel Walsh
(@tucksnz) reported
@bogues2zoners @Telstra @NBN_Australia Unfortunately this isn't exclusive to your situation. Telco in NZ is just as ****. I know as I used to work for one. So ********* mate
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Gavin McKenzie
(@gav_mck) reported
Has anyone ever got help from @kayosports_help , subscription cancelled without notice and only a chat bot as help...about as useful as @Telstra