Telstra

Telstra Outage Report in Hornsby, State of New South Wales

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Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Hornsby, State of New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telstra Outage Chart in Hornsby, State of New South Wales 09/16/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsby, State of New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telstra Issues Reports Near Hornsby, State of New South Wales

Latest outage, problems and issue reports in Hornsby and nearby locations:

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    Gees, even @Telstra complaint form doesn’t want to work at the moment. No staff, and no forms 😱

  • chrisrauchle Chris Rauchle (@chrisrauchle) reported from Sydney, State of New South Wales

    @phazzles yep, Telstra don't care and won't fix it. If you're on an iPhone you can send all numbers not in your contacts to voicemail and that will catch most of them. (Any legitimate caller will leave a message and you can call them back)

  • exploreeats99 Anthony Pham (@exploreeats99) reported from Sydney, State of New South Wales

    @Telstra My internet is having connection issues. I have tried every method that Telstra 24x7 app has told me. I have tried to call Telstra but I keep on getting an automated response telling me to call a later time. Please help.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @rifat @Telstra Lol my exact problem weeks ago. Took one month before someone called me. 😢

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @Telstra hi! My NBN service has been down the last 2 hours in Randwick and your outage map doesnt work either when I try that!

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra #telstra DO SOMETHING. NO INTERNET AGAIN. NO CUSTOMER SERVICE. STATING NO OUTAGES IN OUR AREA. NO UPDATES ON SOCIAL MEDIA. EVERYONE IN OUR AREA NO TELSTRA. NO ANSWERS. BUT OF COURSE THE ABILITY TO SEND US BILLS HASN'T BEEN COMPROMISED ONLY YOUR SERVICE

  • medwards87 Matthew Edwards (@medwards87) reported from Sydney, State of New South Wales

    @benjya85 I’m Optus wifi and Woolies mobile (Telstra network) ... issues connecting to Prime, Netflix and Twitter on wifi, but no problem on 4g. Indicates issue with @Optus service ... but as usual, no acknowledgement from them as yet.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @macsween_prue @Telstra I think there may be bats in your belfry Prue, cutting off the 5G signal. Hard to blame Telstra for that.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    Hi @Telstra I see that you continue to pick and choose who you respond to on Twitter. I've been trying to get through for 3 days in regards to no internet . Work at home starts at 9am. You have abandoned your customers bc u never had contingency plan. #telstra

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @NoAdaniOz @DavidHuggan1 @Telstra Most other essential services are able to navigate around this pandemic and support their customers #telstra clearly only worried about $$$ bc overseas workers are cheaper. They've got nothing, not 1 way of helping us. Pple are losing $$ bc they cannot work for home.

  • DeanCal Dean O'Callaghan (@DeanCal) reported from Sydney, State of New South Wales

    @NBN_Australia I got a text from Telstra to say theres an outage in the area so looks like it's a known issue and is being worked on

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @Telstra still no internet service. No customers service. No up to date OUTAGES on your website. No updates on any social media. No issues in taking my $$$ for a non service 👍#telstra

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @renzylart @Telstra Apparently our area will be without Wi-Fi until the 8th. Not that #telstra told us. It's still stating that our area and my house has no issues. #telstra was always going to let Australia down though

  • houkat007 Houman Katuzi (@houkat007) reported from Sydney, State of New South Wales

    @loganthefirst Also authentic & honest while ignorant don’t make you a genius. You’re still an ignorant genius. He’s done amazing work with Telstra, SpaceX etc but I’m afraid his legacy will be tarnished by his awful tactics and lack of class.

  • andrewjwalsh AJ (@andrewjwalsh) reported from Sydney, State of New South Wales

    So @telstra my #smarthub appears to be a bit stupid because when the Wi-Fi goes off and allegedly switches to 4G we have no connection! Or is it a dumb operator 😂

  • unewtho ً (@unewtho) reported from Sydney, State of New South Wales

    On me **** Telstra, worst network I’ve ever experienced the bloody baboons

  • Chris07047818 Chris (@Chris07047818) reported from Sydney, State of New South Wales

    @Telstra I am using the message service atm and communicating with someone. That is good start.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • nomadiclucie Lucie Krahulcova (@nomadiclucie) reported

    Merry Christmas to @Telstra, I hope the $999 you have yet to refund me (it's been 20 business days) helps keep you warm over the holidays. If the online resolution team doesn't get back to me today, the other present I will deliver is a complaint to the telcoms ombudsman. 🎄🎁

  • DezPaul1 Dez Paul, Bachelor of Arts 🕉 (@DezPaul1) reported

    @Telstra Even on the App it is saying a 3G outage, so how can I be sure the techs are checking for 4G fault? And how do I formally report a fault using the App? There is only the messaging function which I used yesterday and didn't get a ref no so its not considered a fault report I guess

  • kistr888 adi (@kistr888) reported

    @Telstra Finally after many many hours of frustration I have been promised a credit but why do you make your customers go through this. You really offer a subpar service in all respects.

  • Emiily_Jane3 em ☥ (@Emiily_Jane3) reported

    Our wifi has not worked for 10 days now. Why are Telstra so ****

  • DezPaul1 Dez Paul, Bachelor of Arts 🕉 (@DezPaul1) reported

    @Telstra Hi, Amber. Outages map shows only 3G is affected. Telstra message centre staff confirmed this, but had no idea 4G was affected. Say they are looking into it and I was the first to report 4G issue. Its ridiculous - 4G has been affected for 11 days now.

  • mattfmcdonald Matt McDonald (@mattfmcdonald) reported

    @Telstra - we have had to buy a prepaid mobile as a family member left theirs at home as the borders closed. It has been over 48 hours and it still isn’t activated. Any help would be appreciated.

  • jamesmiller62 James M Miller (@jamesmiller62) reported

    @Telstra It has been out of service for some days. They are in a suburban area of Lake Macquarie, so not in the bush or anything like it. And they cannot get through to your helpline. I can DM the number is this may help?

  • craznar Christopher Burke 🇦🇺 (@craznar) reported

    @AKtech2021 @NickRossTech So for $50bn, we went from Telstra running a HFC/DSL network, to Telstra buying NBNCo and running a HFC/DSL network. WOW.

  • edifofon_ Edifofon (@edifofon_) reported

    😡😡😡Customer service @Telstra.

  • JennaSD Jenna Dobkin (@JennaSD) reported

    @Cookie I enjoyed reading "3 VCs discuss space junk..." Would love to connect you with Telstra Ventures. They won big w. Skillz, BigCommerce IPOs & are using data science to help guide 2021 investments, incl. gaming/esports, insurtech disruption, and Chinese B2B2C cos. Connect?