Telstra Outage Report in Hornsby, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Telstra
Telstra is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (44%)
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Phone (35%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney and Central Coast.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Will Deasy
(@willdeasy) reported
from
Sydney, State of New South Wales
Wtf @Telstra I just called your helpline and was added to someone's private work conference call instantly. Serious privacy breach
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Lauren Capelin ⚡️
(@laurenjcapelin) reported
from
Sydney, State of New South Wales
@annie_parker @slace @Telstra It’s so bullshit. Optus just as bad and it takes up to 48 hrs for it to let you know you’ve hit your limits. In this real time world that is criminal I reckon.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra So the promised high priority call from @Telstra never came. Surprise surprise. They just don’t give a damn.
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Claudia Jayne
(@claudiajayne_) reported
from
Sydney, State of New South Wales
Help me @Telstra ... my "Unlimited" internet has found a limit. We have no internet and the ppl on the phone said we have to wait until tomorrow for level 2. I need to send and recieve tcp/ip and udp packets ASAP. Please help. We've had to resort to face to face communication...
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Paul Colgan
(@Colgo) reported
from
Sydney, State of New South Wales
This is eh, not the point Foxtel is like Telstra in the pre-Thodey days. People actively hate it. Needs a customer focused CEO.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
...operator arranged extra mobile data at no cost and a new modem that switches to mobile data when the wifi drops out. Waived the usual delivery charge, too. Very helpful, good service. @Telstra
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Dean Hanilton
(@Type217) reported
from
Central Coast, State of New South Wales
The internet is down. Our house is dark, turns out I have teenagers ... lol ... they are so sad face right now. No, daddy can’t be arsed to all Telstra
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MAK35H
(@mak35h) reported
from
Sydney, State of New South Wales
@Telstra 👎🏻👎🏻👎🏻 crappy service...promised something and gave a entirely opposite service
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The Mop of Virtue
(@MopOfVirtue) reported
from
Sydney, State of New South Wales
@Telstra your internet is down in Concord... again... after being down for half a month and up again for a week. This is bloody pathetic.
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oceanswims
(@oceanswims) reported
from
Sydney, State of New South Wales
Hey @Telstra, how does this work... I cancel a broadband cable that I’ve had with you for years to avoid being forced onto NBN, and instead I commit to you for 3 years with home hub. And you want to charge me cancellation fees. Please explain the sense in that.
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Lisa Stojanovski
(@LisaStoj) reported
from
Sydney, State of New South Wales
@Constababble @questacon @ourANU @Shell @Westpac @Telstra @Xero There has been a struggle to find candidates ever since they started charging fees (2017 onwards). Myself, yourself and other success stories are pushed as marketing -> but perhaps it’s indicative of a wider issue.
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Phillip Leeds
(@prleeds) reported
from
Sydney, State of New South Wales
Got up this morning and the internet was not working. Telstra app initially said there was an outage but no projection on when it would be fixed. Decided to call. Told outage could be until sometime Friday. Asked what they could do to help us out...
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Dean Hanilton
(@Type217) reported
from
Central Coast, State of New South Wales
Telstra: we don’t support that modem, you can only use a Telstra modem. Seems I am not sending this from my new non Telstra slowdem.
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deepak
(@deepbona) reported
from
Sydney, State of New South Wales
@Telstra So no response from in anyone in Telstra. My new complaint manager was meant to call 2 weeks ago. I spoke to Telstra support
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Dean Hanilton
(@Type217) reported
from
Central Coast, State of New South Wales
Been a glorious 3 days with the NBN down. Apparently Telstra are going to actually show up today. It’s been kind of nice tbh.
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Robert Hudson
(@manaz_d) reported
from
Galston, State of New South Wales
@Telstra I can't log in, as I don't know the password on the Kayo account, and the address Telstra used doesn't have email attached. I can't cancel it in the my.telstra portal either.
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Dean Hanilton
(@Type217) reported
from
Central Coast, State of New South Wales
Almost 2 hours got get Telstra Big Pond wombles to reset the NBN password. And I know what I’m talking about ... good luck if youre not network savvy. No I don’t want to use your shitty router, I want to use my good one
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
Update: The half hour wait estimate was generous, it appears. I just hung up after an hour and a half wait on hold for the portability team. @telstra clearly has no respect for its its customers and is quite content to treat them with contempt. #telstrasloths #appallingservice
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.
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Andrew sharpe
(@sharpielaw) reported
from
Sydney, State of New South Wales
@Telstra Tim My 30 September order remains unfulfilled (promised fulfilment date 10/10). I can’t contact anyone from porting team. I’ve tried repeatedly & spent hours on hold. Whole process is impenetrable. No one I contact will fix it. Worst customer experience ever. HELP!!!
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Zeggie
(@Zeggie8) reported
@michaelje @simondotau @PRGuy17 You can opt out. Not sure that Telstra would facilitate that for a mobile customer, nor for free. No real reason why any person would request this in the first place.
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Luke Carter
(@LukeCar13907972) reported
@innocent_abroad @mal2153 @MikeCarlton01 Everyone needs to know 2 things, Vodaphone (3) built a large portion of the Telstra network and Optus built the cable connections too US and the optic fibre connect on the east coast. So privatisation worked for us in telecom!
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SAPaleAle
(@SAPaleAle) reported
@Telstra It has just appeared and I have never used the app for business and there is no linking information in the app. As I said this is a massive invasion of my privacy
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Veronica D Voted Labor People Climate Matter
(@VeronicaKerrie) reported
Damn it @PRGuy17 never lending you my Telstra mobile again. You made an account without telling me!! #TakeTheBetAvi and prove it wasn’t my phone.
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David Downs
(@Curlymoelarry3) reported
Elon is so incredible and has no time 4 nerds that need help attack by wild deer on way 2 Work my *** has a hoof print puddle jumper Saturn blew up need a corvette or a super fast Telstra 35950 jefferson apt 102 Harrison.twp mi 48045 b my Elvis Elon Help it geese mating
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cwris
(@cwrishood) reported
@ben14271032 @simondotau @PRGuy17 doesn't it just mean they use Telstra network, not necessarily customer? e.g. Aldi customers use Telstra network (does Telstra still assign IP for Aldi customers?)
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Christie Quigley
(@ChristieQ95) reported
@Telstra I am trying to cancel my contract from the UK. Can’t access the app, and no one has responded to my messages. Sim never worked so don’t have access to phone number. Been charged another month as we can’t cancel. Please help
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Pjh
(@antizeroalt) reported
@UncleMatt29 @Tsarinasalma Poor example, given that Telstra was terrible as a nationalised business, and NBN Co is terrible
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Wilma Domjan
(@wilma_domjan) reported
@Telstra @TelstraEnt To late. Having to pay a phone plan when there is no service I don’t use Telstra.
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Rob Bhai
(@RCoops1978) reported
@innocent_abroad @mal2153 @MikeCarlton01 Telstra wasn't privatised for another 10 years after the entry of Optus So that is not a success of privatisation that is a success of deregulation Once we privatised Telstra the infrastructure turned to **** and the competition started to slide Nice try tho