Telstra Outage Report in Hornsby, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Telstra
Telstra is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (33%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra I’ve checked status for surrounding suburbs and there’s been no outages reported. So you are under reporting. Outages are understandable but not reporting on them then marketing yourself as the most reliable network is not on.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
Contacted @Telstra this morning about their notice I was on a new contract starting today. I stumbled on this in the app - didn’t receive notice of it in either email or post. Started a support thread but the agent said “let me investigate” at noon. Crickets since. Not happy
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Adam!
(@AdamNotMadam69) reported
from
Sydney, State of New South Wales
@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra And the poor signal strength at home since July. I’m 25m from the antenna with 1bar. And the new Telstra app won’t show my data usage. I’ve been told they’re “looking into it” since august. Then this “new account plan “ with 1 day’s notice (less data/more$) was the cherry on top
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🌴Tegan Jones on Holidays Babyyy🌴
(@Tegan_Writes) reported
from
Sydney, State of New South Wales
And if you don’t - there are people at Telstra, Samsung, Edelman, HP, Campaign Lab, Microsoft/Xbox, Pulse and MORE who I’ll always do my best to pick up for right away. Sorry that I’m a bit **** at email some of the time!
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@steveathon @Telstra The problem is a fat middle management with 35 yo UTS degrees in “it business” who just *** cover to improve their KPIs.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺
(@wheelyweb) reported
from
Sydney, State of New South Wales
@Telstra It asked if the problem was resolved. The only option was to be shown a phone number to call or to not bother calling. No option to be called when a resolution was nearer. Or to access the ticket so more info can be read or added to. No one does “service” like this, only @Telstra
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
@Telstra The problem has been occurring for a week now and the status page is not updated. I don’t buy what you are saying. What I do believe is happening is that Telstra is systematically underreporting network issues to make network reliability stats look better than they actually are.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia @telstra Received my bill for the first Two Months service Plus a call-out fee I’m sure I signed for all of that somewhere However I am currently applying for the first month free given the (ongoing) issues we’ve had 🤞 (PS- I got an automated response to my DM)
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
@Telstra, they've done it again, only this time via a private number with a recorded message saying: 'your internet connection has been compromised. Please press 1 to fix it.' Thought you should know.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@NBN_Australia What about equipment provided by NBN? Never experienced these issues before your equipment was installed. What is the difference between your own-brand cable-adaptor and the Netgear Telstra Cable Adaptor CM450-1TLAUS? Can I put the old one back that used to work perfectly?
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The Aus. History Guy
(@aushistoryguy) reported
from
Sydney, State of New South Wales
@Telstra I have been in communication with your company via text for almost the last 5hrs - the text message service simply does not understand the nature of my issue. PLEASE respond.
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James Dumay
(@i386) reported
from
Sydney, State of New South Wales
I’d like to report this but do not want to spend an hr on the phone so you can check the same tool I do and see that everything’s fine. The network here isn’t working and I can corroborate this with other Telstra devices and other people
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Daniel Gomez
(@druka1986) reported
from
Sydney, State of New South Wales
@Luceobrien I actually went with the all access from Telstra. Confirmation received, no issues…yet.
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Lielette Calleja
(@LieletteCalleja) reported
from
Sydney, State of New South Wales
@NicoleREDLynch @Telstra The problem is that they offshore and they have no staff to take their calls! I left @Telstra for this reason. Wish I could leave mobile for them but no other network gives me coverage 😬🤢
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Beau 😷
(@BeauGiles) reported
from
Sydney, State of New South Wales
@notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
What a day NBN guy came and fixed the problem that goes back to when we were fighting with Telstra about our landline- issue sourced from the same pit on the verge. So far so good.
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😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
“Enjoying” the world’s 64th-best Internet service this afternoon .. WiFi & Ethernet playing tag-team I’m up-no-I’m up .. @Telstra not interested in telling me why, just want to fix it .. @NBN don’t care — just fob me off to Telstra Time for @TelcoOmbudsman - I’ve had enough
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Cameron McLachlan
(@ThePotatoBake) reported
@Doddy_31 @Telstra I cant believe how awful this whole experience has been to be honest. Dragging on two weeks now.
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melgianoutsos
(@melgianoutsos) reported
from
Sydney, State of New South Wales
@Telstra just was told by live person #6 that it’s MY FAULT we have a billing problem 🤬
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Trinda Lee(gally) | System32 | 🏳️⚧️
(@ThatsSoTrinda) reported
@matty4keeps @Telstra Look at this guy, thinks the social media person is gonna fix his account
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Kara
(@karaxgg) reported
Since I switched to @Telstra my iPhone sends every text message 4 times, and it takes a few minutes for a message to send. Have googled like crazy but no solution. Never happened on old provider. Have cleared out msgs, reset network settings. Anyone had similar? 😭
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Michael Pritchard
(@Mickpritchard73) reported
@kayosports_help Doesn't work on my Telstra TBox. Works fine on my phone. Wants me to login. I'll look at it tomorrow and watch cricket on free to air
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Sir Robot ADB 🦁
(@robot_sir) reported
Thanks @Telstra for your slow *** product that will take 10 hours to download the new cyberpunk game really appreciate @telstra vortex community hub for not being upgraded and unable to let me have nbn in my area
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Archie Keeler
(@OTLSArchie) reported
@ThePotatoBake @Doddy_31 @Telstra Ok. That is bad then. It’s their own bloody cable! No one else to blame but themselves. Did you get it sorted?
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M
(@Mylife_jan2013) reported
@Telstra So day 7 on 4g. Outage in area now not due to be restored until Sat pm. Cannot get in touch with any customer support staff. Worst customer experience ever. #byeTelstra
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Peter Tanevski
(@peterMVFC) reported
It seems @Telstra Customer Service is scared of getting Covid by speaking to Customers over the phone but hey its 2020
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Craig
(@hkphotographyau) reported
@Telstra Wonder it'll fix your **** customer support!