Telstra Outage Report in Hornsby, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
E-mailProblems in the last 24 hours in Hornsby, State of New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Telstra
Telstra is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (41%)
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Phone (36%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Hornsby, State of New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, State of New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra @andy_penn This is why Telstra’s profits continue to decline. You offer NO customer service. Reported issue 4 February & NOTHING done! Your 30min top up (as advertised) is misleading & deceptive conduct. Your oversees call centre staff are RUDE. @acccgovau @FinancialReview
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Down again. This is becoming very frustrating...
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@Telstra And down again just now. Outage page blames nbn again...
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra And still charging for full service. Home full of kids hating Telstra as no internet!
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
Our @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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john ross
(@jayandp) reported
from
Sydney, State of New South Wales
@Telstra It is a TPG account. Took 6 weeks to fix by last week. Lasted 5 days and totally lost again!
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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coderHavingFun
(@coderHavingFun) reported
from
Sydney, State of New South Wales
@Telstra And I waited... and waited... called Telstra in the morning... they confirmed a technician would be here today... but at 3pm, called A 2nd time and now I hear... a tech is not coming today... I got a confirm email... but... nope! Really awful experience.
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
My Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet
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worldwidewebster
(@DiWebster) reported
from
Sydney, State of New South Wales
@jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.
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Jarrod Michael
(@jazzhourigan) reported
from
Sydney, State of New South Wales
What’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
@Telstra I know this, regardless escalate to your Senior Management I don’t want to speak to an overseas call centre. It’s ok another hour of my time wasted! @andy_penn this is why Telstra’s profits are declining NO customer service NO internet for 10 days. @FinancialReview @acccgovau
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Phoebe YES 🌈
(@AntipodeanGrl) reported
@Telstra @Pink Can I have 2 or 3 tickets to the Telstra corporate box in Melbourne? 5.75 hours later no tickets…sure your CEO won’t mind handing out a few tickets for a long term Gold customer.
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Kane
(@Kane_yeomans) reported
@Telstra what good is that your website finally comes back up and you have people stranded again. What are you gonna be doing for the people that have been waiting 6+ hours for you to fix your mess
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Jamie Robertson
(@robertson5jamie) reported
@Telstra So after waiting all day because of Telsta issues. I finally get in and there is no tickets available. Good to see you had no issues taking my payment today for my phone bill though. Tel$tra.
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Liza 🥓 🇦🇺
(@RobynLiza) reported
@Telstra Same issue
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David Stafford
(@D_A_Stafford) reported
@Telstra Could not care less about booking tickets for Pink. DO care about getting some technical support in the not-too-distant future. Why would @Telstra let a booking function take down a general site? Don't you know about capacity planning and function spread?
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Kane
(@Kane_yeomans) reported
@Telstra get your crap together. Because of how slow and unstable your website is you have now locked me out of my account
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tej
(@kangtej007) reported
@Telstra This is also messing up plans for regular users who need to top up their accounts. What if someone had an emergency? Why is a cellular company selling concert tickets and if they are why aren’t they using different website to sell it instead of causing inconvenience to other user
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Nathan Barton 🇦🇺 🇹🇼 🇺🇦
(@NBarton) reported
@AlboMP @NBN_Australia won't give quotes for self funded upgrades, back on @Telstra 5g at 1.5x the cost and half the service...
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Lin♪P!nkOz♬💙
(@LinAussie) reported
@andrewcshannon @Telstra Cancel them
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alieninoz
(@alieninoz) reported
@Telstra @Pink Does this mean you will delay general public and allow gold tier+ still first priority? This is very poor - you tell me what a great customer I am so I get priority access but it has been a debacle.