Telstra Outage Report in Hornsby, New South Wales
Why is my Telstra service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Full Outage Map
Problems in the last 24 hours in Hornsby, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Hornsby, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Telstra
Telstra is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
- Internet (42%)
- Phone (35%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
- TV (2%)
Live Outage Map Near Hornsby, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 44 minutes ago |
|
Sydney
|
Internet | 2 hours ago |
|
Sydney
|
Internet | 21 hours ago |
|
Sydney
|
Internet | 22 hours ago |
|
Sydney
|
Wi-fi | 3 days ago |
|
Sydney
|
6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Hornsby, New South Wales
Latest outage, problems and issue reports in Hornsby and nearby locations:
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Not for you (@bcg1976) reported from Sydney, New South Wales@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@Telstra Every time I check, it blames the NBN. They are in active build in my area at present (lots of trucks with spools of green cable on them), so I do believe it - it is just incredibly frustrating to have the service so unreliable. It has effectively stopped me working from home.
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worldwidewebster (@DiWebster) reported from Sydney, New South Wales@jordospeak @Telstra Then you’ll be wanting my bank details. I’ll DM you; I’m not stupid enough to put them here.
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Mitch oates (@MitchOates) reported from Sydney, New South Wales@TheSarahMoore @optusbusiness @Telstra Telstra is also rubbish. I left Telstra for Vodafone which is actually faster mobile phone speed and our Vodafone nbn is mint. Better service and cheaper too
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@Telstra Down again. This is becoming very frustrating...
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Mark Potten (@MarkPotten) reported from Sydney, New South WalesSo in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Mark Potten (@MarkPotten) reported from Sydney, New South Wales@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Paul Mulligan (@buyersagentssyd) reported from Sydney, New South Wales@andy_penn You should stand down as CEO of @Telstra had to deal with your incompetent oversees call centre again today! They are RUDE & when & if u can understand them they talk over the top of you! #telstrafail #9News #acurrentaffair @buyersagentssyd @acccgovau @Asic @abcnews
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Mark Potten (@MarkPotten) reported from Sydney, New South Wales@Telstra Also I have paid hard earned cash for equipment that is useless and redundant as I have no Internet service for which the items were purchased to be used with. Telstra wifi boosters. #customerservicefail
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Dave Whittle (@davewhittle) reported from Sydney, New South WalesDear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Robert Hudson (@manaz_d) reported from Sydney, New South WalesOur @Telstra cable Internet has been down for two days straight now, after repeated short outages over the preceding days. The outage page says it's @NBN_Australia's fault (even though I am not on the NBN), no ETA on resolution given.
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Robert Hudson (@manaz_d) reported from Sydney, New South WalesAnother day, another intermittent 24hr outage on our @Telstra HFC (nom-NBN) service. Has been like this for over a week now. All sorts of excuses, no resolution.
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Mark Potten (@MarkPotten) reported from Sydney, New South Wales@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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Jarrod Michael (@jazzhourigan) reported from Sydney, New South WalesWhat’s the point of having insurance on your phone if it takes you through a thousand ******* hoops and 7 days to claim your shit. @Telstra #StayConnected #Disconnected come on bruh.
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Fi (@Fionabird) reported from Sydney, New South WalesMy Belong @Telstra internet service is appalling. It’s similar to dial up, possibly a fraction slower. #belongbytelstra #shitinternet
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elhoelho (@elhoelho) reported from Sydney, New South Wales@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Mark Potten (@MarkPotten) reported from Sydney, New South Wales@Telstra Did I say at all that I did not want to talk to anyone on this matter. I just want a faster resolution given that it is now over 3 weeks to get an internet service sorted out. I have elderly parents living at this address and no phone line.
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Paul Mulligan (@buyersagentssyd) reported from Sydney, New South WalesShame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Robert Hudson (@manaz_d) reported from Sydney, New South Wales@Telstra And down again just now. Outage page blames nbn again...
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Mark Potten (@MarkPotten) reported from Sydney, New South Wales@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Christie Quigley (@ChristieQ95) reported@Telstra I am trying to cancel my contract from the UK. Can’t access the app, and no one has responded to my messages. Sim never worked so don’t have access to phone number. Been charged another month as we can’t cancel. Please help
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Adam K (@ads086) reported@tuppaware I find a lot of the legacy players (Qantas, Telstra for example) trade off the idea of being too old and too big to fail and the trust built up over the years, so they don’t run efficient businesses or try to win business.
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Martin Du Plessis (@martinduplessis) reported@Telstra I am having an issue with Telstra broadband via NBN. Inc 18750487 since 22 May 2022 and no resolution or stable service and no urgency to get it solved. Please can someone assist me or point me to an Executive at Telstra?
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cwris (@cwrishood) reported@ben14271032 @simondotau @PRGuy17 doesn't it just mean they use Telstra network, not necessarily customer? e.g. Aldi customers use Telstra network (does Telstra still assign IP for Aldi customers?)
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Eric Demibee (@ericpink) reported@simondotau @PRGuy17 This is no longer true, metadata retention laws came in years ago, also much of Telstra’s mobile network is IPv6 now. They compel Twitter to reveal the IP, then compel the telco to map the IP to the subscriber info.. that could still be a dead end if it’s a burner phone…
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Mansour Shukoor (@MansourShukoor) reported@Telstra Yes this was the first things i did. There are none. I turned my phone on and off. The second I leave my street I get service. Why is this magically an issue after living where I life for nearly 2 years.
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David Downs (@Curlymoelarry3) reportedElon is so incredible and has no time 4 nerds that need help attack by wild deer on way 2 Work my *** has a hoof print puddle jumper Saturn blew up need a corvette or a super fast Telstra 35950 jefferson apt 102 Harrison.twp mi 48045 b my Elvis Elon Help it geese mating
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Marian Smedley (@MarianSmedley) reported@Ctl_Alt_Del Drives me mad actually. I gave Telstra some feedback once after they had simply done their job on something - I told them to stop sending stupid requests for feedback all the time!
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Colin Wright (@ColinTheMathmo) reported@jhammer @Telstra I've checked my email archive. I raised the issue with my ISP who emailed them within a few days, then I received a reply from my ISP two days later saying the block had been cleared. I suspect you need to bump it up to your ISP ... hope that helps ... good luck!
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Gieusahaggis (@Gieusahaggis1) reported@ixrwork @Optus Telstra's chat line is the same. Each person says 'I'll pass you on to xxx, who has your details, so you don't have to repeat yourself. xxx comes on line and asks all the same questions. 🙄 Whoever runs that outfit has no idea about service. I should come out of retirement.