Telstra Outage Report in Bendigo, State of Victoria

@Telstra Yes - Telstra eventually disconnected the service after we took the issue to the Telco Ombudsman. Happy to keep this discussion going in public, but the next chapter will get ugly, if you ask, “Why?”!

Blast from the past - have had a 2021/22 telephone book delivered this morning! Still has a number for my Mum, who died five years ago, on a phone service that was disconnected after Dad died thirteen years ago! @Telstra #Catchup

Every time I go to #Woolies #KenningtonVillage I consider switching from @amaysimAU to a provider on the #Telstra network. That's how bad reception is.

@joshua_eaton I still remember my grandparents’ number - I’m sure it caused problems for some of grandma’s friends after Pa died, she moved into care, and Telstra reassigned it to a “massage” parlour. I never got around to calling them before the police raided them!

@JaseRicho Make Aussie Broadband get a tech around, same thing happened to my neighbour (same company). They had to wait months to get it right, technician was the only one who could trace the problem. I went with Telstra and had it on in a week.

Does anyone know how you get a staff member at Telstra to respond to a service issue you have? If you have a solution to this one that would be good.

Telstra is moving away from 3G as it looks to 4G and 5G as its networks of the future. According to Telstra, the 4G coverage outside my house should be good. So long as you can place a call outside, they don’t seem to think it’s a serious issue.

@Telstra Good Afternoon, what is happening with 4g in Kangaroo Flat, Victoria. We have no service. Not happy.

@Hammyhamster10 @TurnbullMalcolm Having a great time with the NBN getting choked and my connection all but disappearing. All the while being told the NBN isn’t down by Telstra. Joke - and a pretty poor one at that.

@Telstra Thanks Renee, I will try again I think the only solution is a new tower. I have spoken to the Telstra regional manager who mentioned Hazeldenes chickens (Business) may be putting in their own tower in Lockwood that may help.

@Telstra After not getting service 2yrs I’ve paid for full package,foxtel which I rarely can use cause there is no internet .. after 22 yrs of being a customer they said I have 2 choices .. wait 3-4 months for nbn to be connected and get $20 off my bill ... or leave !!!!!

@Telstra why is the service so slow at the @mcg . Can hardly get a tweet out. 5g or 5km/h ??!

I’m old enough to remember old Telstra (Telecom/PMG) which I had a surprisingly close relationship with. Were they annoyingly bureaucratic, authoritarian and patriarchal? Yes. Is new system, which tries to make you the customer &/or a low paid call centre worker do the work …

Spending my Friday evening chatting online with a Telstra help desk employee trying to sort out a billing problem. What a fun life I lead! In fairness, they were nice & I think we’ve sorted the immediate problem. In the bigger picture, has privatisation been a good thing? No

hey @Telstra any chance you can fix the reception issues at the #AustralianGP before the weekend? #Telstra

@Telstra please fix 🙏

@Telstra your network sucks.I'm facing this issue for many days. Most of the times when I leave from home/office and get disconnected from home/office wifi and enter the streets , the mobile network and data network just disconnects and not able to reconnect to Telstra network.

@Telstra thumbs down, halving my home internet speed before I could “update” to a better plan ie pay more. How is this not some form of gouging? All of a sudden streaming services stopped working.

telstra is either having an outage rn or being a jerk cause my home pc’s are COMPLETELY disconnected from the internet and i know another telstra user in a different state is having the same issue rn phone is connected fine but pc won’t pick up any telstra network

Don’t know what everyone else is experiencing but the @Telstra mobile service is so poor recently.. I’m thinking of purchasing some carrier pigeons..

@Telstra have been on hold for 50 mins now and yet to speak to a human about an unplanned nbn outage here since 6am this morning