Telstra Outage in Bendigo, State of Victoria

@Telstra Yes - Telstra eventually disconnected the service after we took the issue to the Telco Ombudsman. Happy to keep this discussion going in public, but the next chapter will get ugly, if you ask, “Why?”!

Blast from the past - have had a 2021/22 telephone book delivered this morning! Still has a number for my Mum, who died five years ago, on a phone service that was disconnected after Dad died thirteen years ago! @Telstra #Catchup

Every time I go to #Woolies #KenningtonVillage I consider switching from @amaysimAU to a provider on the #Telstra network. That's how bad reception is.

@joshua_eaton I still remember my grandparents’ number - I’m sure it caused problems for some of grandma’s friends after Pa died, she moved into care, and Telstra reassigned it to a “massage” parlour. I never got around to calling them before the police raided them!

@JaseRicho Make Aussie Broadband get a tech around, same thing happened to my neighbour (same company). They had to wait months to get it right, technician was the only one who could trace the problem. I went with Telstra and had it on in a week.

Does anyone know how you get a staff member at Telstra to respond to a service issue you have? If you have a solution to this one that would be good.

Telstra is moving away from 3G as it looks to 4G and 5G as its networks of the future. According to Telstra, the 4G coverage outside my house should be good. So long as you can place a call outside, they don’t seem to think it’s a serious issue.

@Telstra Good Afternoon, what is happening with 4g in Kangaroo Flat, Victoria. We have no service. Not happy.

@Hammyhamster10 @TurnbullMalcolm Having a great time with the NBN getting choked and my connection all but disappearing. All the while being told the NBN isn’t down by Telstra. Joke - and a pretty poor one at that.

@Telstra Thanks Renee, I will try again I think the only solution is a new tower. I have spoken to the Telstra regional manager who mentioned Hazeldenes chickens (Business) may be putting in their own tower in Lockwood that may help.

@Telstra After not getting service 2yrs I’ve paid for full package,foxtel which I rarely can use cause there is no internet .. after 22 yrs of being a customer they said I have 2 choices .. wait 3-4 months for nbn to be connected and get $20 off my bill ... or leave !!!!!

@Telstra @Telstra This is a highly unacceptable thing. There was no mention of international roaming being not available in prepaid. All your help articles show them as available in telstra app. Not expected this from one of largest carrier of our country.

@Telstra Does this mean i am left out in dry with no network coverage while i am overseas. Please help me out with a link to get some coverage even if its postpaid

@Telstra Actiavting International roaming pack on Telstra prepaid is a nightmare. I am trying to activate from last two hours but had no luck. I never faced this issue on other carriers. Please help

@Telstra fix ya ****** internet pls

@StuDiligence @Telstra I’ve stayed with Telstra for that reason bcos I am out of the city and don’t want to wait if there is a problem.

@ScepticalAussie @Telstra Yep. I once had a situation in dial up days, not a Telstra customer, but Telstra owned ALL the lines.. were splitting phone lines between houses (pair-gain) in brand new estate, making broadband impossible. Wouldn't take my call.. Not their customer!

@Telstra I don’t know. I don’t think it’s a smart one. This is terrible timing. And the updates are so frequent and ongoing.

@Telstra @TelcoOmbudsman Telstra, I am a disabled person with proof I have adhered to a payment arrangement to access my email, yet no-one can help me restore it. NO-ONE. I could potentially be homeless due to this glaringly obvious error but NO-ONE will respond to my complaints.

@Telstra Welp, Telstra CM have not only gone ahead and cancelled my email access but they have cancelled my CUSTOMER ACCOUNT, Brandon. Despite my b&w PROOF OF PAYMENT. Yes, Ombudsman, this is how well they are serving the community.

@Aussie_BB I have been informed by someone that you have chosen to go with @Optus as your mobile carrier instead of @Telstra Please say this isn't so. Optus sucks where we are so Telstra is the only option. You'll lose customer's because of this decision.