Telstra Outage in Bendigo, State of Victoria

Every time I go to #Woolies #KenningtonVillage I consider switching from @amaysimAU to a provider on the #Telstra network. That's how bad reception is.

@joshua_eaton I still remember my grandparents’ number - I’m sure it caused problems for some of grandma’s friends after Pa died, she moved into care, and Telstra reassigned it to a “massage” parlour. I never got around to calling them before the police raided them!

@JaseRicho Make Aussie Broadband get a tech around, same thing happened to my neighbour (same company). They had to wait months to get it right, technician was the only one who could trace the problem. I went with Telstra and had it on in a week.

Does anyone know how you get a staff member at Telstra to respond to a service issue you have? If you have a solution to this one that would be good.

Telstra is moving away from 3G as it looks to 4G and 5G as its networks of the future. According to Telstra, the 4G coverage outside my house should be good. So long as you can place a call outside, they don’t seem to think it’s a serious issue.

@Telstra Good Afternoon, what is happening with 4g in Kangaroo Flat, Victoria. We have no service. Not happy.

@Hammyhamster10 @TurnbullMalcolm Having a great time with the NBN getting choked and my connection all but disappearing. All the while being told the NBN isn’t down by Telstra. Joke - and a pretty poor one at that.

@Telstra Thanks Renee, I will try again I think the only solution is a new tower. I have spoken to the Telstra regional manager who mentioned Hazeldenes chickens (Business) may be putting in their own tower in Lockwood that may help.

@Telstra After not getting service 2yrs I’ve paid for full package,foxtel which I rarely can use cause there is no internet .. after 22 yrs of being a customer they said I have 2 choices .. wait 3-4 months for nbn to be connected and get $20 off my bill ... or leave !!!!!

@Telstra I am having issues with hackers having access to my bigpond webmail account and compromising my other social medias etc. I’m am trying to change my password but it’s saying My Telstra isn’t available. Is there anything I can do!? Help!!

@Telstra your online service is appalling, it doesn't exist.

@Telstra not only do you not provide 24x7 customer service, you don't seem to know what customer service actually is. Why request a DM and then not reply to that DM when sent to you?

@Telstra why don't you reply to a customer who requires assistance?

@Telstra I have been a pre-paid and postpaid customer for several years, and really don't appreciate what you are inferring with your last comment. I have been at this for more than an hour now, and I CANNOT find any page that will allow me to add a new payment method for that service.

@ANCALERTS My gosh both of you, listen to yourselves. Other providers like Telstra wanted to come in with better service than either of you for far cheaper, and they were told "that's too low". Like the government, both of you pride yourselves in exploiting the nation.

@Telstra I cannot find any page that allows me to Manage Payment Methods, nor Add New Payment Method. If I could, I wouldn't have contacted online support in the first place.

@Telstra I understand that replies may not be instant, but I also don't expect to get zero replies for 20+ minutes. And yes, I want to update CC details for a prepaid service but I cannot find where to do that.

@Telstra What is happening to Internet service in Jervis Bay Area please?

@Telstra Internet not working in Jervis Bay Area and Telstra tells me they are closed until 8 am tomorrow morning. That's not 24x7 service by any stretch.