Telstra Outage Report in Austins Ferry, Glenorchy, State of Tasmania
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Austins Ferry, State of Tasmania
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Austins Ferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Telstra
Telstra is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telstra users through our website.
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Internet (46%)
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Phone (34%)
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Wi-fi (9%)
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E-mail (6%)
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TV (3%)
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Total Blackout (3%)
Live Outage Map Near Austins Ferry, Glenorchy, State of Tasmania
The most recent Telstra outage reports came from the following cities: Hobart.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Austins Ferry, State of Tasmania
Latest outage, problems and issue reports in Austins Ferry and nearby locations:
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Tim McJones
(@The_McJones) reported
from
Hobart, State of Tasmania
@JeanLeggett I don’t know of any that “just work” in both countries but I know both Vodafone AU and Telstra (Australia telecoms) have roaming support for NZ but that is like an addition $5-10 per day.
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Leah Galvin 🍎🍒🥑🥦🥕🌽🌰🍓🧀
(@leah_galvin) reported
from
Hobart, State of Tasmania
@will8585 @Telstra @chunkybr0ther +1 terrible today
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Scott Plimpton
(@lowroader) reported
from
Hobart, State of Tasmania
@jriewolod @helenshield @Telstra Wow. Still, this is the same company that got done for shamelessly ripping off vulnerable first nations people with terrible mobile plans.
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myknittingwool
(@myknittingwool) reported
from
Hobart, State of Tasmania
@roberthartleyf1 @LesStonehouse @Narjen53 never happen the recession is coming @abcnews wake up abc sad you soon loose the abc and may be lots of jobs like telstra
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💧Suzanne Cass ☘️☘️🇮🇪
(@suzanne_cass) reported
from
Hobart, State of Tasmania
@D_Melissa2 I'm not sure what Foxtel play is. I haven't seen it. Maybe the problem is with Telstra.
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Imogen Wegman
(@imo_weg) reported
from
Hobart, State of Tasmania
@Telstra I'll be in the South Hobart area most of the day but hopefully not in the area that's not working - there are others on the community Facebook saying their mobile reception is also out. Probably is an ongoing issue that needs checking.
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Dr Paris (he/him)
(@parisba) reported
from
Hobart, State of Tasmania
Right, cancelling my @Telstra account (which Telstra linked to a TIO complaint about an entirely unrelated prepaid SIM) has allowed them to refund me without validating my identity against the unrelated account. Great success!
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Imogen Wegman
(@imo_weg) reported
from
Hobart, State of Tasmania
@Telstra Having now left home to get to work, I seem to have data again - either it's been sorted in the last 15 mins or I'm on a different tower now. The boost outage link leads to the telstra outage page...
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Leah Galvin 🍎🍒🥑🥦🥕🌽🌰🍓🧀
(@leah_galvin) reported
from
Hobart, State of Tasmania
Wow an NBN outage down till Sunday 6th October!!! It's school holidays and teenagers are struggling. Oh books and outside look good @Telstra
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John Mills
(@JohnMil37229625) reported
from
Hobart, State of Tasmania
Starting to get pissed off with Telstra. Why do we pay for a service that very rarely reaches the down load speed you pay for. Is it a con. Is it a CRIME, is it false ADVERTISING.
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JOSH VZH
(@vzhwkd) reported
from
Hobart, State of Tasmania
@Telstra why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why doe
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Dr Paris (he/him)
(@parisba) reported
from
Hobart, State of Tasmania
@up_banking trying to get a refund out of Telstra into my Up account via BSB/account number, but they claim the BSB is incorrect (even if they look under Bendigo etc.) Not explicitly your problem, but any ideas?
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💧Ann Sproule🔥
(@annbag2) reported
from
Hobart, State of Tasmania
Hey @Telstra. My account restrictions were supposed to be fixed within two hrs. Three hours later and 30 f'n years of poor service don't hold well for me. If I did this to my clients they would go elsewhere. As will I. Finally.
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Dr Paris (he/him)
(@parisba) reported
from
Hobart, State of Tasmania
Somehow @Telstra event messes things up when I’m no longer a customer.
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Ann Sproule🌏🔥💧😷
(@annbag2) reported
from
Hobart, State of Tasmania
FMD @Telstra decades of sticking with you. Internet down since Sunday. Your messenging assist is hopeless. 7+ users.on my account and I get cut off waiting for assistance.
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Leah Galvin 🍎🍒🥑🥦🥕🌽🌰🍓🧀
(@leah_galvin) reported
from
Hobart, State of Tasmania
@digitaltasmania @Telstra Allens Rivulet. Has been down since yesterday and patchy for several days before. We rely on it heavily as we get our phone, internet and Wi-Fi calling on our mobiles through it. We live in a black spot so can not be contacted at home till it is restored.
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Brent Costelloe
(@brentcostelloe) reported
from
Hobart, State of Tasmania
Anyone else having issues making and receiving calls on the @Telstra 5G network in Hobart?
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💧Countess of Taswegia 🍸
(@CountessAu) reported
from
Hobart, State of Tasmania
@Internode I'm not going to spend over an hour on the phone doing the same things for the same result which is dodgy connection and the THIRD dud #FetchTV box you've sent me. I'm lodging a formal complaint with #TCO tomorrow then moving over to Telstra.
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VZH 7
(@VZH_7) reported
from
Hobart, State of Tasmania
**** Telstra I just wanna watch Racer’s tage already
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SheNoob 🇦🇺🏳️🌈 | Bad Luck Charms 😏
(@She_Noob_) reported
from
Hobart, State of Tasmania
Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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JoeCan64
(@JoeCan64) reported
@Starlink Starlink helped us out enormously, we had no fast internet, Telstra in Australia wouldn't help, we are in a regional town where residents get the NBN but commercial district don't. We connect over 20 devices and 60 staff, can't do that without Starlink.
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Pattern Rotator
(@borisyeltzin) reported
Nope. Grok told me so. And in the worst case scenario traffic can be redirected from satellite to satellite to a ground based receiver outside of Australia. Does Starlink’s Traffic Use the NBN? Starlink, operated by SpaceX, provides satellite-based internet via a constellation of low-Earth orbit (LEO) satellites, delivering connectivity directly to user terminals (e.g., dishes) without relying on terrestrial broadband networks like the NBN for the core data transmission. Here’s the analysis: Technical Independence: Starlink’s service bypasses traditional ground-based infrastructure for the bulk of its data delivery. It uses its own network of satellites and ground stations (e.g., the Boorowa, NSW station) to connect users, meaning its traffic doesn’t route through NBN’s fiber, copper, or satellite (Sky Muster) networks. This is a key selling point—rural Australians like Grant Vowles in Tasmania switched from NBN to Starlink for speeds up to 200 Mbps, far exceeding Sky Muster’s 25-100 Mbps, precisely because it operates independently. Integration with Local Providers: However, partnerships like Telstra’s resale of Starlink services introduce nuances. Telstra Satellite Internet, powered by Starlink, includes a Smart Modem with a Wi-Fi home phone line, suggesting some integration with local networks for ancillary services (e.g., voice over Wi-Fi). Yet, the primary internet traffic—data downloads and uploads—still relies on Starlink’s satellite link, not NBN infrastructure. The requirement for a Starlink Ethernet Adaptor to connect to Telstra’s modem further indicates a separate data path, not a handover to NBN. Critical View: The establishment narrative often frames Starlink as a direct competitor “bleeding” NBN customers (e.g., 200,000 users by 2025), implying a clean break. But the lack of transparency about backhaul (e.g., how ground stations connect to global internet) leaves room for doubt—some data might indirectly touch NBN or other Australian networks at peering points. Still, no evidence suggests Starlink’s core traffic depends on NBN, making the answer largely no.
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Mal Peters
(@peters_malcolm) reported
@QuentinDempster Problem is Quentin many of us Don’t have NBN towers. My choice is a Telstra WIFI - massive delay buffeting in peak times Optus WIFI same problem. After extended time with internet Zi ordered a Starlink last week. Our service is no where near as good as 15 years ago.
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Maximation Max
(@maximationmax) reported
@rhysam @Telstra Change to Optus call centres are no better but the fibre NBN seems to work. Buy your own wifi router and plug it directly into the port on the fibre modem. Problem solved
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Fish Lips
(@Fish_Lips_) reported
@crackerscraigo Hes on the phone with Telstra tech support. They are telling him how to install NBN. Its called 'on the job' training...
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hoddo(peter hodgson) Politically Agnostic.
(@hoddo461) reported
@BazzaCC @Telstra I've been with DoDo for years, hardly any problems, if there is, they answer the phone within a few minutes. They even sort out NBN problems for you.
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Mike Kennedy
(@MikeKennedy1906) reported
@Telstra @nbn @NBN_Australia NBN emailed to say Telstra equipment so need to report to them. TIO can’t help - says it is a local council issue as pillar is on footpath. Half hour on hold to Telstra who says someone will respond in 3 to 5 days. Regretting I ever bothered. #auspol
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Roz💜✨️🌹
(@rozywhitelight) reported
Dear gd. The technicians supposedly working for telstra tearing up the cement for nbn have no evidence of preplanning (theyve knocked out the fttb by another operator so we have no wifi) and the strata wont talk to tenants, only owners so by the time an email trail between all parties happens we get problems. This place is ridiculous & frankly the strata are a nightmare, its reminiscent of city councils charging like wounded bulls for doing nothing & giving people the run around.
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Daniel Clancy
(@DanielClancy) reported
.@NBN_Australia is the worst run service in Australia by FAR I have had no fibre internet for nearly FIVE days and they nor @Telstra are interested in fixing it up. In 2025 INTERNET IS AN ESSENTIAL SERVICE!!! THIS IS NOT GOOD ENOUGH!! I'm now paying throught ******* nose for backup 5G internet in it's place and I can't afford this forever. @Telstra you WILL be reimbursing me for that too.
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Mike Kennedy
(@MikeKennedy1906) reported
But @Telstra said that if there was further vandalism on the w/end (v. likely given location) and a Telstra customer called about no phone service on Monday, it would be “within policy” for Telstra to pass info on to @NBN. 😜😜