Telstra Outage Report in Austins Ferry, Glenorchy, State of Tasmania

@JeanLeggett I don’t know of any that “just work” in both countries but I know both Vodafone AU and Telstra (Australia telecoms) have roaming support for NZ but that is like an addition $5-10 per day.

Right, cancelling my @Telstra account (which Telstra linked to a TIO complaint about an entirely unrelated prepaid SIM) has allowed them to refund me without validating my identity against the unrelated account. Great success!

FMD @Telstra decades of sticking with you. Internet down since Sunday. Your messenging assist is hopeless. 7+ users.on my account and I get cut off waiting for assistance.

Starting to get pissed off with Telstra. Why do we pay for a service that very rarely reaches the down load speed you pay for. Is it a con. Is it a CRIME, is it false ADVERTISING.

@will8585 @Telstra @chunkybr0ther +1 terrible today

**** Telstra I just wanna watch Racer’s tage already

Wow an NBN outage down till Sunday 6th October!!! It's school holidays and teenagers are struggling. Oh books and outside look good @Telstra

@D_Melissa2 I'm not sure what Foxtel play is. I haven't seen it. Maybe the problem is with Telstra.

@digitaltasmania @Telstra Allens Rivulet. Has been down since yesterday and patchy for several days before. We rely on it heavily as we get our phone, internet and Wi-Fi calling on our mobiles through it. We live in a black spot so can not be contacted at home till it is restored.

@Telstra Only number I have. Have been talking to someone, putting through to someone else who can possibly help, now on hold.

@roberthartleyf1 @LesStonehouse @Narjen53 never happen the recession is coming @abcnews wake up abc sad you soon loose the abc and may be lots of jobs like telstra

@Telstra I'll be in the South Hobart area most of the day but hopefully not in the area that's not working - there are others on the community Facebook saying their mobile reception is also out. Probably is an ongoing issue that needs checking.

Somehow @Telstra event messes things up when I’m no longer a customer.

@Telstra Having now left home to get to work, I seem to have data again - either it's been sorted in the last 15 mins or I'm on a different tower now. The boost outage link leads to the telstra outage page...

@Internode I'm not going to spend over an hour on the phone doing the same things for the same result which is dodgy connection and the THIRD dud #FetchTV box you've sent me. I'm lodging a formal complaint with #TCO tomorrow then moving over to Telstra.

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@jriewolod @helenshield @Telstra Wow. Still, this is the same company that got done for shamelessly ripping off vulnerable first nations people with terrible mobile plans.

Hey @Telstra. My account restrictions were supposed to be fixed within two hrs. Three hours later and 30 f'n years of poor service don't hold well for me. If I did this to my clients they would go elsewhere. As will I. Finally.

@Telstra why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why does my internet cut out every ******* day when I’m in a game why doe

@up_banking trying to get a refund out of Telstra into my Up account via BSB/account number, but they claim the BSB is incorrect (even if they look under Bendigo etc.) Not explicitly your problem, but any ideas?

@Telstra I love that Telstra sends me to their app for faster response time and I'm stuck here on hold listening to music again! Great service telstra. Not.

@muso1947 No indication of a hack from my end or any other reports. I assume it's due to some of the things I repost. If you find anything else or can screen capture the telstra warning I'd be grateful. I've been expecting some backlash considering how they are clamping down on free speach

@Aussie_BB @SHRB55 Hi there, we love Aussie broadband and are very happy. When we 1st signed up it was indicated that even though Aussie didn't have 4G backup should the internet go down, as Telstra does, it was something you were working on. I just wondered if there's any update?

@Telstra Hi Quinn, thanks for your concern. I have already lodged a complaint. I am normally a happy Telstra customer, this is a one-off case. I managed to turn my phone on by pressing the power button even the screen flashed back to a spinning wheel again and again

@Telstra OMG!! On phone to Telstra, person has no idea how to help. Last person said it's area but he doesn't comprehend the simple issue. Now attempting to contact a 3rd area. I need a plan for landline I have a number for. On hold again. This is time wasting. Still on hold....

@Telstra OMG!! On phone to Telstra, person has no idea how to help. Last person said it's his area but doesn't comprehend simple issue. Now attempting to contact a 3rd area. I need a plan for landline I have a # for. On hold again. Telling me irrelevant info. On hold again...

@Telstra I keep hoping for a ****-storm of accountability and some monetary compensation for me while maintaining confidentiality - but I won't be holding my breath in this environment infused with foreign interference and corruption. Devil inside.

@Telstra before you moved me on to this upfront direct debit BS plan I never had issues with my bills or payments and now I am being overcharged every month! The previous system worked fine for me and forcing onto direct debit is just insulting.

@Telstra … to make voice calls on a foreign network unless they’re running the exact right software. This is particularly problematic for MVNOs. Turning off 3G and moving to data-only 4G with IP based telephony over-the-top (OTT) may be a big mistake.

@Telstra Our NBN has been operating at half the normal download. We have 100 down but last couple of weeks only getting 50. I was hoping it was temporary. So not happy we are not getting the service we pay for.