Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Phone	3 days ago
Sydney	Phone	3 days ago
Sydney	Phone	3 days ago
Sydney	Phone	7 days ago
Sydney	Internet	10 days ago
Sydney	Internet	12 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Mark Tossell (@MarkTossell) reported 6 minutes ago from Sydney, New South Wales

  @Telstra service is hopeless. FOUR MONTHS and I STILL don’t have my work phone moved across to me after being told it was done. UNBELIEVABLE. I should move back to @VodafoneAU - their signal wasn’t great, but they looked after me.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 7 minutes ago from Sydney, New South Wales

  And when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?

• 
  Diana DJ (@DianaDJ7) reported 8 minutes ago from Sydney, New South Wales

  @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

• 
  Nafees Butt (@mnsbutt) reported 15 minutes ago from Sydney, New South Wales

  @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

• 
  Shan (@shanon_p) reported 16 minutes ago from Sydney, New South Wales

  @Telstra @Josh_B_Rosner Cas, have you ever used chat support? You’d get more support talking to a wall.

• 
  BDubAus (@bwrigley) reported 20 minutes ago from Sydney, New South Wales

  @Telstra Service became available again late yesterday afternoon.

• 
  Chloe Mason (@open5book) reported 21 minutes ago from Sydney, New South Wales

  @Bobi_magee2 Lucky you, talking. Took me hours and hours on "chat", by text, with Telstra, as I enter Day 13 of resolving hardware issue.

• 
  Paul Kneipp (@paulkneipp) reported 31 minutes ago from Sydney, New South Wales

  @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

• 
  Daniel Eastwood (@yeoldeguildford) reported 31 minutes ago from Sydney, New South Wales

  Guys I need a new internet provider. Been with Telstra forever but WiFi has been down for a month and they haven't fixed it. Any recommendations?

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 33 minutes ago from Sydney, New South Wales

  @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 39 minutes ago from Sydney, New South Wales

  @Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now

• 
  Sagittarius (Sgr) A* (@fictillius) reported 40 minutes ago from Sydney, New South Wales

  @GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.

• 
  John Lutge (@JohnLutge) reported 43 minutes ago from Sydney, New South Wales

  In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

• 
  Max Phillips (@_MaxPhillips) reported 45 minutes ago from Sydney, New South Wales

  So @Telstra, you took $340 of my wife’s money, but cut off her phone claiming she does not have an account for the new phone you sent her. You disconnected her while our daughter has Covid & we are in lockdown. Now she’s stuck in an infinite loop of complaint handling. Hopeless!

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 46 minutes ago from Sydney, New South Wales

  @Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?

• 
  Croydon Cathy (@croydoncathy) reported 47 minutes ago from Sydney, New South Wales

  @caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…

• 
  Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported 49 minutes ago from Sydney, New South Wales

  @bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.

• 
  Fionna Collantes (@FionnaYvette) reported 49 minutes ago from Sydney, New South Wales

  @Telstra Drops out randomly without warning.... then a few days later I get email from you guys saying an outage but everything is fine on my end....

• 
  Alexander Swift (@alexanderswift) reported 1 hour ago from Sydney, New South Wales

  Hello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.

• 
  ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported 1 hour ago from Sydney, New South Wales

  Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  enz (@enz2g) reported 1 minute ago

  @joey8bitz @1WeakGuttedDog You’re so confidently wrong. No **** it’s Telstra, I’ve used both and I’m fully aware Telstra own boost. Boost is a budget provider and receives lower priority to the network, it isn’t rocket science. My second phone is on boost and performs worse than my wife’s Telstra phone.

• 
  y (@yuyan497) reported 3 minutes ago

  @Samantha7ey it's the telstra network 😭

• 
  D.J. Grey (@akintowarlock) reported 4 minutes ago

  @AlboMP They also forced companies such as Telstra to sell me down the river, giving them unsolicited access to every single bit of what I do online 24/7. I remind you I have absolutely no criminal record. And even access the databases of the government, any and all legal forms I ever interacted with or approached or even considered, even supermarket transactions and camera data are delved into by them, posting the contents online ridiculing, mocking and insulting them. Even though they are the ones who have actively across the board disadvantaged me to a point of non-survival.

• 
  slugger 🔴⚫️⚪️🧀 🇦🇺 (@saintslugger) reported 8 minutes ago

  @AFL @Telstra @essendonfc Poor prick

• 
  peter (@rightwingpeter) reported 10 minutes ago

  @Jazzyy_rosee I never get past the Telstra AI answering robot , it drives me totally insane , I don’t wait anymore , directly complain on their website , they have a form , get your response in a day or so , otherwise you spend hours on the phone , then to totally piss you off try the NAB

• 
  Elizabeth Anne Kelly (@kellynettlefold) reported 11 minutes ago

  Telstra have no issue with puttn in numbers&pressn redeem nos. But microsoft smartassholes make life hell. I've lost another many hrs of being messed around with screens showing rubbish. Its simple=U have an PC+u put in product code&redeem. Robots r a phyco excuse to brain-harass

• 
  Madmike (@madmike888X) reported 14 minutes ago

  @Telstra Don’t you update this page ever?? NBN Telstra down si. E 6am

• 
  Jumbarrawa (@jumbarrawa) reported 15 minutes ago

  @SocialPiranha3 @Telstra That amaysim has one good thing, a cheap esim that lets people txt you .. all of them run fom telstra lines. And yet Telstra is stooging everyone. I don't get a dollar back every time they dont have a service I pay for. why they get to jam prices up ? like owning a pizza shop and maybe give you a whole pizza. telstra can get fuked. 115 a month for service that has dropped how many times in last month .. they should be at ACCC

• 
  Bri 🧑‍🦯🌻|| SUPPORT 🍉🍉🍉 (@BHanchen) reported 16 minutes ago

  Yo Aussies anyone else with telstra (or companies that use their network, like belong) having issues with data?? Woke up this morning and the wifi wasn't working, turned on my data and... that wasn't working either. And my roommate's data isn't working either

• 
  Trev (@Trev__Says) reported 21 minutes ago

  @Loud_Lass @DaleH1234 This dead **** sold all the airports, Telstra and the CBA in a once off fire sale to turn a single year surplus for the pin head lib supporters. He and Howard should be in a cell