Telstra outages and service status in Sydney, New South Wales
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Sep 6, 12:31 PM GMT+10.
- Internet (63%)
- Phone (19%)
- E-mail (13%)
- Wi-fi (6%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2137 , 2145 , 2010 , 2066 , 2205 , 2154 and 2067 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 2 days ago |
|
Sydney
|
Phone | 4 days ago |
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Sydney
|
Internet | 5 days ago |
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Sydney
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Internet | 11 days ago |
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Sydney
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Phone | 11 days ago |
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Sydney
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13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra The message was sent and then I read it. The numbers should still be there. Are you telling a customer they’re using the customer support system wrong? But ok. I’ll do what you say and look at “my cases” and “reported faults” as you suggest. 1/2
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra Your Netflix analogy is the issue I was raising there.
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Fionna Collantes (@FionnaYvette) reported from Sydney, New South Wales@Telstra Lol that was a late post.... was resolved already!! But Cecil Hills really has bad signal with Telstra so please fix that....
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales@Telstra @andy_penn So, the best option is to be persistent. Finally found someone willing to help. Ten minutes later the problem was sorted. But that didn’t get me back the hours I’ve spent talking to Indian call centres.
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South Wales@Telstra I’ve just DM but I have no reference for that customer rep. I just hanged up angrily saying she could die if she can’t ring an ambulance. Mum is 86
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Patricia (@callejap) reported from Sydney, New South Wales@thegrumpypoof Which is why I have not been a Telstra customer in a very long time. Hope it gets sorted out
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Francisco G (@86franciscoG) reported from Sydney, New South Wales**** Telstra. Usless app. Crashing down
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Nafees Butt (@mnsbutt) reported from Sydney, New South Wales@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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Ben Cousins (@s3_gunzel) reported from Sydney, New South WalesIf you ever have a bad day just remember I read Telstra as Toyota today and wondered why I was being called about a fault with a car.
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Katie McRobert (@KatieMcRobert1) reported from Sydney, New South Wales@Telstra DM sent, will try to check replies when I can but with no internet or phone connection & no mobile service inside the house it can be a bit problematic …
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jac #TheAlbum (@JackieWarner13) reported from Sydney, New South WalesCancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year
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Phillip Leeds. @PhillipLeeds@aus.social (@prleeds) reported from Sydney, New South WalesGood service from Telstra. Lightning strike fried our NBN box on Saturday afternoon, called Telstra who booked a technician to replace it this morning. He’s just been, all sorted.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesMy main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
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janet albrechtsen (@jkalbrechtsen) reported from Sydney, New South WalesOf all the companies I deal with @Telstra is by far far the worst. I was told I couldn’t query an unauthorised bill amount. Couldn’t speak with someone more senior. In other words F.. O….
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe technician came and my internet is still broken. There is an open fault ticket for the @nbn network team to fix the network tap in the pit at the front of the house. According to @Telstra, there is no ETA on the fix.
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Tim Millgate (@timinthecity) reported from Sydney, New South WalesAnyone else having issues with the #Telstra presale for Sam Smith tox in #Ticketek???
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Plackett ♻ (@MarkPlackett1) reported@MargaretHollin1 Crucial Engineers on leave Telstra, AI didn't fix your duty roster?
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Stu (@StuartFromAus) reported@dan_const @AFL @Telstra William dropped off towards the end if the season. Also had one of his worst games in a rare prime time game in Vic, I knew it was done after that.
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Jilly (@MssJilly) reported@SistaRuthDOPD They use the Telstra platform. Never heard of it doing that, but calls are answered based on the key words you use when it asks you what you’re calling about. Also offers ‘place in queue’, calling you back when your phone no reaches #1 in the queue, which is really worth doing.
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elyce-jade (@elycejade) reported@Telstra Fix your goddamn mf ****
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anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.
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🐏 (@princefishey) reported@aphexnaim CLASSIC VLINE last time i went to the city it was when the telstra outage messed all the trains up
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Elizabeth Anne Kelly (@kellynettlefold) reportedUnacceptable Telstra and disgraceful. Calls attempted did not go thru. Bad. Another altage?
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Paul Morris (@thefireman08) reported@craigspeculator @Foxtel Telstra aren’t much better. My mum had a mobile plan with them and hardly used. Something they could see from the monthly bills. In care because of dementia they insisted she would have to ring to cancel the plan.
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Andrea J (@AndreaJ_Oz) reported@Telstra not sure if Boost is still under your remit, but connectivity issues as punishment for not setting up auto-recharge is not a good look.
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abagrund (@abagrund) reported@Buttermarg2 @EVERALDATLARGE At least when Telstra sucks **** now I don't have to pay for it.