Telstra outages and service status in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Internet	5 days ago
Sydney	Internet	5 days ago
Sydney	Internet	7 days ago
Sydney	E-mail	7 days ago
Sydney	Internet	8 days ago
Sydney	Wi-fi	10 days ago

Community Discussion

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Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported 2 seconds ago from Sydney, New South Wales

  Fucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!

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  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 2 minutes ago from Sydney, New South Wales

  @Telstra please confirm here the only way one can pay is beforehand & not bpay after a statement. Your staff use Netflix as a comparison but a phone & data service is completely unlike an entertainment subscription. It’s a false equivalent that is designed to deceive. #cxfail

• 
  Laurie Patton is The Lucky General (@LJPatton) reported 6 minutes ago from Sydney, New South Wales

  @Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.

• 
  Nafees Butt (@mnsbutt) reported 9 minutes ago from Sydney, New South Wales

  @MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.

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  Cal 🌻🏊🏼‍♀️ ♐️ 🇦🇺 (@Cal_O_Rynn) reported 10 minutes ago from Sydney, New South Wales

  @Maddy_Pappas_ @startrack Dispatched by Telstra yesterday. Stuffed up today. Disappointing is a silly thing to be, first world problems & all. But they can even tell me when I will get it now.

• 
  Croydon Cathy (@croydoncathy) reported 18 minutes ago from Sydney, New South Wales

  @Telstra have just spent 2 frustrating hours in your Gold Member online support. I had a major fault on my home internet last month.just need a record length of problem. Why so hard to get?

• 
  Josh (@wombatdigital) reported 19 minutes ago from Sydney, New South Wales

  @Benson20201 Senis no longer owned by Telstra not a Telstra issue

• 
  Dave Ray (@daveray99) reported 20 minutes ago from Sydney, New South Wales

  Am I the only person thinking @Telstra's "5G" mobile network is utter trash? For the last week it's been abysmal. And yes: I've cleared the cache and restarted my device.

• 
  Diana DJ (@DianaDJ7) reported 23 minutes ago from Sydney, New South Wales

  @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

• 
  Alexander Charles Graham 🇦🇺 🏇🍷 (@AlexGraham1991) reported 23 minutes ago from Sydney, New South Wales

  Very quiet on Twitter this arvo… Telstra broadband must be down in India! 🦗 #INDvsAUSTest #INDvAUS

• 
  Nicky Williamson 🌏✈️💚💛 (@NickyWill100) reported 25 minutes ago from Sydney, New South Wales

  @bigyahu @vkhosla So many wanted to leave Telstra! Funnily enough when Orange took over Hutch, the place became idiot startup central burning cash like it was confetti (have experienced that twice). They made fun of the Hutch founder for counting tp rolls. He had to come back and right the ship.

• 
  Lloyd Nurthen (@MrLloydicus) reported 27 minutes ago from Sydney, New South Wales

  @Telstra have you been playing with the mobile coverage on the T4 between Cronulla and Central - it’s progressing to get worst and especially in the tunnels from Redfern you can even get out. :( please fix it!

• 
  John Lutge (@JohnLutge) reported 30 minutes ago from Sydney, New South Wales

  In spite of not providing a service, @Telstra sure as hell never miss a bill. Is there no end to the agony of #Telco in #Australia. @AussieBroadband @acmadotgov

• 
  Julien Goodwin (@LapTop006) reported 32 minutes ago from Sydney, New South Wales

  @yaakov_h @Telstra I mean Telstra doesn't peer deeply, that's been an issue forever.

• 
  John Lutge (@JohnLutge) reported 32 minutes ago from Sydney, New South Wales

  The @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 34 minutes ago from Sydney, New South Wales

  @Telstra You have had me as a customer for 7 years. What has changed. Because remember this is all because you decided you want me to have a new relationship with @telstra. I have M existing plan right now

• 
  alan jones (he/him) (@bigyahu) reported 35 minutes ago from Sydney, New South Wales

  @NickyWill100 @vkhosla I’d been a Telstra customer previously until they launched a startup directly competing with a startup I’d cofounded. They blew out our acquisition cost so much (because they didn’t really care) that they were killing us. So I couldn’t wait to leave them.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 43 minutes ago from Sydney, New South Wales

  @Telstra I’m pretty sure you can’t force me to pay by direct debit. Considering your ineffective customer services, including your inability to effectively train your phone reps adequately, it’s reasonable I want to have some control on payment. Just like I do with gas, power, water etc.

• 
  JPMasters (He/Him/They/Them) (@JPMasters) reported 49 minutes ago from Sydney, New South Wales

  @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 55 minutes ago from Sydney, New South Wales

  Telephony is the only service where the cost has little relation to usage and value. Telstra “gave” me more data every year but my usage needs have not changed. Now I “have” 180gb/ month but have used less than 18gb/month this past year. But they insist I go to a new “plan”

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Statistics World (@SachinGadagin) reported 23 seconds ago

  Telstra and EE feel very consistent in service quality, while Singtel and NTT Docomo stand out more for their technology and innovation approach.

• 
  Dale Pilling (Him, He, good bloke mate) ⚓️💜⚓️💜 (@Freo_Dale) reported 3 minutes ago

  @mrthill80 @Telstra Went with Woolworths, Telstra network and half the price.

• 
  Trek Trav (@TripTrav1985) reported 3 minutes ago

  @Theblackfemini3 Howard SOLD everything. Telstra, Qantas, all of it. The reason we rely so heavily on income tax now is because of Howard. The reason we have trouble paying back debt is Howard. Read history.

• 
  Drew Campbell (@Bundellafella) reported 4 minutes ago

  @Telstra @Telstra keeps telling us that service is restored but no-one in the district on Telstra has service.

• 
  RugbyRules (@RugbyRules) reported 5 minutes ago

  @techAU I attended a conference where the head of the Australian Signal Directorate gave an overview of Cybersecurity risks. He noted circa >64k known vulnerabilities. I wouldn’t wait for it to become a headline… I will be removing all TP-Link, Netgear (Telstra smart modem) from service in my home. Roborock vacuum will need a replacement too, I am looking for a suggestion on that front.

• 
  Sarisa sandy Lindsay (@LindsaySarisa) reported 7 minutes ago

  0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW

• 
  Brian Basson (@BassonBrain) reported 9 minutes ago

  🇦🇺Australia: @Starlink To Benefit From Telstra’s Dodgy Size Claims Industry data indicates strong growth in Starlink uptake, with retailers reporting a surge in demand and the service’s customer base in Australia doubling in 2025. One in five rural households that switched providers last year chose Starlink, according to market estimates. The shift reflects growing frustration among regional consumers, some of whom say Starlink offers more reliable performance at a lower cost than traditional telco plans. Telstra will be forced to cut back its advertised network coverage by around 1 million square km's following a regulatory crackdown on what the federal government has described as a “mess” of inconsistent and potentially misleading industry claims. Under new rules announced by Communications Minister Anika Wells, telcos must adopt stricter standards for how mobile coverage is measured and marketed—changes that directly impact Telstra, long known for promoting the scale of its network. The revisions will require the removal of an area roughly the size of New South Wales from Telstra’s coverage maps, raising questions about how accurately Australians have been informed about service availability, particularly in regional and remote areas. The Australian Communications and Media Authority (ACMA) will introduce a new four-tier system—Good, Moderate, Basic and No Coverage—based on whether a standard mobile phone can deliver a usable service, rather than simply detecting a signal.

• 
  Nicole Kennedy 🇦🇺 (@kennedylnicole) reported 14 minutes ago

  Can't help but think about what insights Suttons, BMR, Chubb, Apec and Siemans received working for LendLease on Westpac, Telstra and all other major banks🤔

• 
  Aussie Diana S 🇦🇺 (@DFactualists) reported 17 minutes ago

  Bloody @Telstra again!! Click to open My Telstra app won't work again all the bs name dob pw us ffs! Imagine some old person having this trouble every few weeks.

• 
  Bryn Davies an OA dad (@tofar1) reported 22 minutes ago

  @Cookiemo1 @Telstra They've really gone to **** in the last 6 months