Telstra outages and service status in Sydney, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Sydney, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 13, 3:54 PM GMT+10.
- Internet (48%)
- Phone (29%)
- Wi-fi (11%)
- E-mail (10%)
- Total Blackout (2%)
- TV (2%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2037 , 2144 , 2040 , 2203 , 2190 , 2195 and 2194 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at Telstra
Telstra is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 1 day ago |
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Sydney
|
1 day ago | |
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Sydney
|
Internet | 2 days ago |
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Sydney
|
Wi-fi | 4 days ago |
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Sydney
|
Internet | 4 days ago |
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Sydney
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Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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Ken Moore (@midii) reported from Sydney, New South WalesGood job @Telstra At milsons point and no signal. Great network you guys have these days.
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Jacqui Smith (@mrsdenneysmith) reported from Sydney, New South Wales@sebasu101 @Telstra Yowsers that is awful! Sort it out @telstra!
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Alexander Swift (@alexanderswift) reported from Sydney, New South Wales@Telstra Data outage in the Sydney CBD (darling harbour)? #outage
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Croydon Cathy (@croydoncathy) reported from Sydney, New South Wales@caty_price @Channel10AU It’s devastating. Those poor families. I remember travelling to Perth for as a young woman. I was terrified catching taxis. Ironically, I worked for Telecom/Telstra…
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Probal Chakravorty (@ProbalC) reported from Sydney, New South WalesAlmost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, New South Wales@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Diana DJ (@DianaDJ7) reported from Sydney, New South Wales@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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Chloe Mason (@open5book) reported from Sydney, New South Wales@vivchook @mmechomski Suggest Tweet them, it works a treat with Telstra
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jac #TheAlbum (@JackieWarner13) reported from Sydney, New South WalesCancelled my binge service then registered again as Telstra were doing a year deal that's $6 cheaper every month for a year so saving $72 this next year
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Simply Mel - Declutter Coach & Digital Freelancer (@simply_mel01) reported from Sydney, New South Wales@ScammerPayback Also: “I’m calling about our offers for Telstra customers” Me: I don’t use @Telstra (lie) Him: “I know you’re not Telstra customer” Me: 🙄 Hang up. Block.
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John Lutge (@JohnLutge) reported from Sydney, New South Wales@Telstra The @Telstra faults person hung up on me when I insisted she contact @NBN to find out what was going on. Is the fault at my premisis, or in the area as I was previously told? As far as DMs go. I've wasted hours down that rabbit hole before, for absolutely no gain.
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jac (@JackieWarner13) reported from Sydney, New South WalesMight just cancel binge with Telstra & pay via binge only did it bc got free trial with Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Laurie Patton is The Lucky General (@LJPatton) reported from Sydney, New South Wales@Telstra Only yesterday I had extensive dealings with an overseas call centre! Five business days to fix a simple problem that should have been sorted nearly a year ago is why Telstra has such a bad reputation for customer service.
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Francisco G (@86franciscoG) reported from Sydney, New South Wales**** Telstra. Usless app. Crashing down
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@fictillius @Telstra If acma required me to identify myself, why am I receiving several calls a week from spam callers? Isn’t an Australian bank account evidence enough? All @Telstra arguments fail logic.
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Alexander Swift (@alexanderswift) reported from Sydney, New South WalesHello @telstra any update on Complaint Reference: 47824104 Returning to the office is a flop when over 1000 people don’t have a mobile phone that works.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra I’m trying to tell you your system is broken and you’re acting like I still have open tickets. There’s a number of other issues, but obfuscating the ref no and time frame numbers in an open chat string is a fail. Please acknowledge that.
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Julie Trell 🌈 (@julietrell) reported from Sydney, New South WalesHey @Telstra I’m struggling w an answer abt unlocking my phone. MyTelstra support giving me mixed answers. Please confirm if it says “no SIM restrictions” it means my phone unlocked and I don’t need to go back to a shop & pay $80 or $25 to unlock. Then I can put new SIM in
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Ash (@D4rkni99a) reported@NedKellysReveng @RealDonKeith Shut up *****. You sound gay. Considering I had to help Telstra pull you ****** retards into the 21st century technologically, I don’t give a **** what you mfs have to say about us “yanks.”
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CatZebraDog (@CatZebraDog) reported@Mr_Fanta_Pants @Telstra You’re contracted for the MRO not the network access. All network access is month to month now.
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Tushar Kr (@tusharkr4u) reportedShe’s new here with no working phone—unbelievable incompetence from Telstra. Posting on her behalf (no X account). @Telstra explain why your process is this broken & get her connected immediately! #TelstraFail #TelstraScam Newcastle (3/4)
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Brian Basson (@BassonBrain) reported🇦🇺Australia: @Starlink To Benefit From Telstra’s Dodgy Size Claims Industry data indicates strong growth in Starlink uptake, with retailers reporting a surge in demand and the service’s customer base in Australia doubling in 2025. One in five rural households that switched providers last year chose Starlink, according to market estimates. The shift reflects growing frustration among regional consumers, some of whom say Starlink offers more reliable performance at a lower cost than traditional telco plans. Telstra will be forced to cut back its advertised network coverage by around 1 million square km's following a regulatory crackdown on what the federal government has described as a “mess” of inconsistent and potentially misleading industry claims. Under new rules announced by Communications Minister Anika Wells, telcos must adopt stricter standards for how mobile coverage is measured and marketed—changes that directly impact Telstra, long known for promoting the scale of its network. The revisions will require the removal of an area roughly the size of New South Wales from Telstra’s coverage maps, raising questions about how accurately Australians have been informed about service availability, particularly in regional and remote areas. The Australian Communications and Media Authority (ACMA) will introduce a new four-tier system—Good, Moderate, Basic and No Coverage—based on whether a standard mobile phone can deliver a usable service, rather than simply detecting a signal.
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fatryy (@fatryy218020) reported@telstra is sending someone to my house to fix my net. hopefully these shitcunts can fix it instead of staring at it dumbfucks
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Mick P (@cimatesrv) reported@Telstra every other service provider I use was able to give my bills for the past 3 years. You on the other hand seem to find rhe request really difficult and can't do it. Why am I not surprised. Absolute embarrassment to the nation.
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Aussie Diana S 🇦🇺 (@DFactualists) reportedBloody @Telstra again!! Click to open My Telstra app won't work again all the bs name dob pw us ffs! Imagine some old person having this trouble every few weeks.
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miss_84 (@Miss__84) reported@Telstra No idea i havent spoken to her yet but this is a fair bit of crap youre pulling on an elderly and vulnerable woman... could almost inch into elder abuse considering youll still ask her to pay her full bill
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Shanks_🇦🇺⚒️🥋✝️ (@Shannon37683302) reported@QBCCIntegrity We should have never privatised Telstra or NSW Energy. We are all paying more for it
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Sarisa sandy Lindsay (@LindsaySarisa) reported0423 855 331scam my number group business all NSW Australia network Optus Telstra Vodafone gang internet NSW