Telstra outages and service status in Sydney, New South Wales
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 10 outage signals in the last 24 hours around Sydney, including 10 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 9, 10:18 PM GMT+10.
- Phone (61%)
- Internet (23%)
- Total Blackout (8%)
- Wi-fi (4%)
- E-mail (3%)
The latest reports from users having issues in Sydney come from postal codes 2000 , 2123 , 2137 , 2040 , 2155 , 2046 , 2196 and 2131 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Sydney, New South Wales
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 01:20 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sydney, New South Wales
The most recent Telstra outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 7 hours ago |
|
Sydney
|
Phone | 7 hours ago |
|
Sydney
|
Phone | 9 hours ago |
|
Sydney
|
Phone | 12 hours ago |
|
Sydney
|
Internet | 12 hours ago |
|
Sydney
|
Phone | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telstra Issues Reports Near Sydney, New South Wales
Latest outage, problems and issue reports in Sydney and nearby locations:
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑🚀🤳 (@p_terg) reported from Sydney, New South WalesFucksake Telstra! It’s Central Suburbia! 3G service between Ashfield and Lewisham? And we’re atop a ridge!!!
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BDubAus (@bwrigley) reported from Sydney, New South Wales@Telstra Service became available again late yesterday afternoon.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra Does that mean we don’t have an ongoing agreement for @telstra to supply a mobile service for a recurring fee each month? Does that mean every month the terms change? What governs the nature of our agreement for you to supply a service for a monthly fee? Is that not a contract?
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesI asked for a copy of the terms and conditions I’m being asked to agree to and am sent a web page. What king of terms can anyone legally offer when they aren’t given as a copy to the customer on agreement? Is this #legal, @Telstra
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales@Telstra You start by gaping about inclusions and costs. Perfect. Completely agree. Why were you operating perfectly before without requiring one to pay beforehand without documentation. As already mentioned, open to accepting your pay-before service model. Just not automatically
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Josh (@wombatdigital) reported from Sydney, New South Wales@Benson20201 Senis no longer owned by Telstra not a Telstra issue
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@GhostofBen22 @wheelyweb @Telstra Had to move to Vodafone because Telstra had so many issues in the places I needed to use my phone.
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Chrisco (@chriscowa) reported from Sydney, New South Wales@telstra hey i am trying to pay a bill but your online service not working. Also I tried to set up direct debit.
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Derek Bell (He/Him) (@derek_bell) reported from Sydney, New South WalesCheck out my Speedtest results! 27.3 Mbps down and 0.2 Mbps up. How do your speeds compare? #Telstra #Nbn I think North Korea is better than this. Any suggestions?
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Nafees Butt (@mnsbutt) reported from Sydney, New South Wales@MichelePlayfair Seriously!!!! And people on the call keep suggesting that "everyone chip in so that Nafees can get a better Internet" as if I chose the cheapest Internet bundle to inflict this pain upon myself. While I am at it, @Telstra, please fix my reception problem.
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John Lutge (@JohnLutge) reported from Sydney, New South WalesThe @NBN tech came. The carrier signal strength is - 15dB. Max is - 10dB. So it's too weak to work. But it's raining, and their test equipment isn't waterproof. So they couldn't check the connection box at the side of the house. So, day off work for zip. @Telstra
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Sagittarius (Sgr) A* (@fictillius) reported from Sydney, New South Wales@wheelyweb @Telstra They still need to have ID the person using the service.
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Richard (@3bsBruce) reported from Sydney, New South WalesOk, I’ll buy the prepaid card to cover me for two weeks and port my number across to that. Oh sorry, we don’t sell the prepaid cards for our service in our @telstra shop. You have to go to a supermarket.
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Keira (@bldfvr) reported from Sydney, New South WalesOrdered a major xmas gift on **11 Oct** with @Telstra. Still dont have it. Have been lied to re delivery date every week for a month now. Help operators are useless. No answer to basic qs. Thought I’d use some reward pts since they were just sitting there. Never again.
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesAnd when I told the support person that the reference number has been obfuscated I got a reply with a reference number…….., obfuscated as well. What fresh hell is this, @Telstra ?
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RickMindgone. (@Rickmindgone) reported from Sydney, New South WalesAfter seventeen weeks of dealing with Telstra ( contact Maxine) to correctly install my iphone. Today they accidentally ****** up my phone connection. I now have no signal and Telstra ( Maxine) can not help
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Diana DJ (@DianaDJ7) reported from Sydney, New South Wales@bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.
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John Lutge (@JohnLutge) reported from Sydney, New South Wales@Telstra So I should buy another service to replace a broken service I am already paying for? That sounds like a solid business model if you can pull it off.
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Countess FrightBat ~ “The Evil One” ~ Нечистый (@CorruptNSW) reported from Sydney, New South WalesHow good is @Telstra ! Couldn’t contact my Mum on Mother’s Day As they have disconnected her landline for the umpteenth time. She’s on the old copper network. She doesn’t use the internet or smartphones yet customer rep stated they need to speak to her. D’oh she can’t! #auspol
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Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South WalesMy main question, @telstra, is, when the F are you going to at least pretend to have a customer service?
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Pegoraro (@DianaPegoraro) reportedAll they need do is crash Telstra and the whole country will come tumbling down, maybe yesterday was a practice run
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STIVETTE JOAN BROWNHOLLOW (@jasontame) reportedDEAR PRIME MINISTER @ALBOMP PLEASE CONSIDER SETTING UP A BACK UP EMERGENCY EMERGENCY NUMBER MY SUGGESTION IS 001 BUT OBVIOUSLY THERE ARE OTHER OPTIONS THE THING IS THAT NUMBER 001 CAN BE LEGAL FOR US TO TEST CALL PLUS BE A BACK UP WHEN 000 GOES DOWN AMAZING! #AUSPOL #TELSTRA
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Paul Bongiorno (@PaulBongiorno) reportedThe Telstra outage is not over...this is a lie. My Telstra mobile and my wife's cannot make or receive voice calls. This is pathetic more than 24 hours after the giant telco fessed up to its gross failure to maintain service.
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Wot da ! (@jenkspl64) reported2nd: Does Telstra check critical updates (by their own staff) before they are uploaded to the entire network. Especially if the external supplier uses software coders in the global south paid a pittance, and likely to be influenced by others or to do just shoddy work.
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Daniel (@VoteLewko) reported@wilmsfront @user26194736 That is increasingly difficult and there are any number of organisations that have no possibility whatsoever of reverting to pencil and paper in an emergency. But this strikes me as a more basic error. That said, someone may have signed off on this as an acceptable risk. I can't say whether or not that was the right call but if it was, then expecting Telstra to own it is a bit unfair.
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⚓️𝔏𝔬𝔫𝔤 𝔍𝔬𝔞𝔫 𝔖𝔦𝔩𝔳𝔢𝔯🇦🇺🇨🇾🇬🇷🏴☠️ (@LongJoanSilver) reported@JacintaAllanMP wtf does Telstra have to do with VLine services being affected?
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Bardy Bigglesworth (@BardyBiggles) reported@pasta_carbonaro @theheraldsun @vline outsourced their radio network to ARTC and Telstra and shutdown their own network.
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louis (@louis20016) reported@VoteLewko Little stupid they only have Telstra and no backup.
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Andrew Kastoras (@AndrewKastoras) reported@PaulBongiorno Sacking so many people over the last few years and losing all that experience will result in these issues ! Well done telstra - pay millions in fines rather than keeping aussies employed !
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anne👾 (@cheetahfart) reportedbro **** telstra i’m sick and tired