Telstra Outage Report in Sydney, New South Wales

Problems in the last 24 hours in Sydney, New South Wales

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Sydney, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telstra users through our website.

• Internet (41%)
• Phone (36%)
• Wi-fi (9%)
• E-mail (8%)
• Total Blackout (4%)
• TV (2%)

Live Outage Map Near Sydney, New South Wales

The most recent Telstra outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Internet	12 hours ago
Sydney	Internet	14 hours ago
Sydney	Internet	16 hours ago
Sydney	E-mail	16 hours ago
Sydney	Phone	17 hours ago
Sydney	Internet	23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Sydney, New South Wales

Latest outage, problems and issue reports in Sydney and nearby locations:

• 
  Evan (@fictillius) reported 11 minutes ago from Sydney, New South Wales

  @Telstra 4Mbps is nowhere near the “typical evening speeds” for your 100/40 plan. There is nothing wrong with my network. There is nothing wrong with the NTD. There is nothing wrong with the router. It’s either inadequate CVC or your network past the POI.

• 
  Kyuhyun's Wife (@shawol83) reported 13 minutes ago from Sydney, New South Wales

  I would like to make complaints about the attitude of your staff @Telstra the ineffective way of solving customer complaints not all of us have time to go to the telstra shop what a crappy solution ur consumer service have

• 
  MT (@blueman99) reported 19 minutes ago from Sydney, New South Wales

  Nice one @Foxtel @Telstra another outage in Five Dock for internet and Foxtel....I’m sure I’ll receive a refund this month for your pathetic ongoing service. Need a Royal Commission into Telstra....

• 
  Michael (@manapouriman) reported 20 minutes ago from Sydney, New South Wales

  Dont wear orange when the power goes down in the area. Or you’ll have a angry mob come after you. Im Telstra! Go easy on me

• 
  Robert Di Palma (@SNOWJOCK) reported 22 minutes ago from Sydney, New South Wales

  @Telstra for you service as you claim that you have the best coverage and speeds but from what I can see this is false advertising. The service I have received on multiple occasions well below what is expected, you are a service company start giving good service and support

• 
  PARADOX (@ParadoxPhotosCo) reported 24 minutes ago from Sydney, New South Wales

  @Telstra It seems to be the modem itself, as the problem exists on both the ADSL and LTE backup within the modem

• 
  Evan (@fictillius) reported 37 minutes ago from Sydney, New South Wales

  @Telstra It’s FTTP. The Gen 2 modem has been rebooted. The tests have been run. All that’s happened is an NBN tech has been booked who is going to look at the NTD and say it’s fine. Fibre doesn’t develop an issue for certain hours of the day.

• 
  Robert Di Palma (@SNOWJOCK) reported 39 minutes ago from Sydney, New South Wales

  @Telstra I don’t have time to sit with support, I use my phone for work and these issues are causing me to lose time and money. It is obviously a network issue that you are trying to palm off as something else, we pay a premium

• 
  Cam Stewart (@camo1977) reported 42 minutes ago from Sydney, New South Wales

  @Telstra I’m in Sydney at the Telstra shop on George street looking to buy another iPad Pro. However the system is down. #nohelp #ironic #confidencegone #isitthathard

• 
  Evan (@fictillius) reported 42 minutes ago from Sydney, New South Wales

  @Telstra That’s correct, the last few nights it’s been terrible. I’m on FTTP and been with Telstra for almost 3 years and have never seen any evening congestion before.

• 
  Julia Cohen (@Giulzjrc) reported 42 minutes ago from Sydney, New South Wales

  @Telstra my house does not yet have nbn. Until this week good cable. You’ve been doing work in @hornsby to prep for nbn. Now every night no service post 8pm. Other times constant dropouts. #nbn #nbnisajoke #telstra #hornsby #idontwantnbn @wendy_harmer @

• 
  R I C H I E 💪🏋🏻‍♀️ (@Richie_G81) reported 46 minutes ago from Sydney, New South Wales

  @Telstra not sure why your plans are the most expensive - on the train between Sydenham and Rockdale your coverage is crap - I can’t watch a video on Facebook

• 
  Emily Boulton Smith ebssportsphysio (@EBoultonSmith) reported 49 minutes ago from Sydney, New South Wales

  @Telstra Makes no difference! Even when I have full strength 4G signal it says the signal is too weak. Wasn’t an issue last season but hasn’t worn all 2019 season

• 
  Kyuhyun's Wife (@shawol83) reported 50 minutes ago from Sydney, New South Wales

  @Telstra Lol they didnt even give m that just offered me a call back nothing else ....i love how customer service is so helpful

• 
  Cam Stewart (@camo1977) reported 52 minutes ago from Sydney, New South Wales

  @Telstra No point your chat team can’t help. No point. Been a customer for 15 odd years great way to treat loyal customers . #crapservice

• 
  Evan (@fictillius) reported 55 minutes ago from Sydney, New South Wales

  @Telstra There are no service disruptions. There is sudden and severe congestion of an evening.

• 
  Evan (@fictillius) reported 57 minutes ago from Sydney, New South Wales

  @Telstra Sorry but this is on the 2LIV POI and I have someone on the 2STL POI showing the same type of congestion behaviour start on the same date. Either CVC has been reduced or you have an issue on your network somewhere.

• 
  Ron Curry (@Ronki) reported 57 minutes ago from Sydney, New South Wales

  @Telstra Automated answer and on hold. Just called back on another phone and answered straight away. Go figure (but problem not fixed). I had such a great internet experience before being moved to NBN!

• 
  Michael Narracott1 (@MichaelNarraco3) reported 59 minutes ago from Sydney, New South Wales

  I read in the Washington post the USA is considering changing their life line number to 988 I have been trying to get ours changed to 888 Telstra has no problems with it can any one recall the stupid one we have now,I have even tried nurses they can't.

• 
  James Dumay (@i386) reported 60 minutes ago from Sydney, New South Wales

  This telstra iPhone lease was an expensively bad idea. I’m going back to outright on their cheap model.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil_K3n_Sebben (@Phil_K3n_Seb) reported 5 minutes ago

  @Telstra Yes, the earliest issue I remember was Thursday evening 23/06. I was away for 6 or so hours yesterday and it worked fine. At home, I get one bar if I'm lucky.

• 
  mrdom (@iammrdom) reported 8 minutes ago

  @Telstra Elsewhere I get really fast speeds on my iPhone 13 Pro Max. But Modbury, SA is often quite slow.

• 
  Miss Teschmacher 💙💛💙💛 (@Ms_TM) reported 11 minutes ago

  @Telstra woeful internet all day in Perth. Is there an issue? Our Amaysim internet perfect but Telstra continues freezing and dropping out. #telstra

• 
  Ryan Williams (@RyanWil62993886) reported 13 minutes ago

  Anyone have any issues with Telstra over-billing or NBN supply?

• 
  jus (@jushailu) reported 15 minutes ago

  @Telstra outage in VIC or nah?

• 
  bone music (@BARGH3ST) reported 17 minutes ago

  love telstra. love having to buffer a youtube video two minutes at a time. it is the only device using this network

• 
  Denyse Whelan BEd MEd (@DenyseWhelan1) reported 19 minutes ago

  @Telstra We have had nothing since 19 June saying mobile service would be impacted 20-25 June. No change for us! Yet and it’s a nuisance for sure

• 
  jus (@jushailu) reported 19 minutes ago

  @lee_jax_hazel @Telstra I think so. Are you getting an RVA saying unable to dial from this service?

• 
  Lants (@lants) reported 19 minutes ago

  @DrRowanBrookes @simongriffiths Telstra has been utterly terrible in Rye. Both home internet and mobile coverage.

• 
  Dry Season Bae (@TerritoryGal17) reported 21 minutes ago

  @Telstra They should be - I’ve never had an issue before today with it