Telstra outages and service status in Canberra, ACT

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canberra, ACT

The most recent Telstra outage reports came from the following cities: Canberra.

City	Problem Type	Report Time
Canberra	Phone	1 day ago
Canberra	Internet	19 days ago
Canberra	E-mail	3 months ago
Canberra	Phone	4 months ago
Canberra	Internet	4 months ago
Canberra	Phone	5 months ago

Community Discussion

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Telstra Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

• 
  Peter Stevenson (@PeterJStevenson) reported 4 minutes ago from Canberra, ACT

  My only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.

• 
  Antifa Maynard G Krebs (@Diamondback1949) reported 6 minutes ago from Canberra, ACT

  @SpottyBalfour @Telstra Yes. It’s too funny. Totally inappropriate for a corporate behemoth. Needs more dour. Get a dour media consultant. Needs more 1980’s pretentious ****.

• 
  Travis (@TravGee1980) reported 6 minutes ago from Canberra, ACT

  @Telstra I would love to but the App won't let me in and changing the password does not help...

• 
  Ian McLeod (@ianpmcleod) reported 12 minutes ago from Canberra, ACT

  @Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.

• 
  Gaz 🖖 (aka Gary Lum) (@garydlum) reported 19 minutes ago from Canberra, ACT

  Thank you, @Telstra My service seems to be back to normal after the outage.

• 
  Gaz 🖖 (@garydlum) reported 20 minutes ago from Canberra, ACT

  @benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.

• 
  Woolnough ⚓ (@woolnough) reported 22 minutes ago from Canberra, ACT

  On Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail

• 
  Ian McDonald (@ianmcd85) reported 34 minutes ago from Canberra, ACT

  @katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra

• 
  🥃 KB 🥃🎮🍜 (@KBGoodness) reported 34 minutes ago from Canberra, ACT

  @Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

• 
  Ian McLeod (@ianpmcleod) reported 37 minutes ago from Canberra, ACT

  @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

• 
  Lindsay (@Lindday8) reported 41 minutes ago from Canberra, ACT

  @Telstra NBN speed slow and dropping out in Flynn act is there issue

• 
  eWasp (@e_Wasp) reported 44 minutes ago from Canberra, ACT

  Hotline message bank issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

• 
  Dave Hall (@skwashd) reported 45 minutes ago from Canberra, ACT

  I didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.

• 
  malarndirri mccarthy (@Malarndirri19) reported 45 minutes ago from Canberra, ACT

  @Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri

• 
  Blake Wilson (@blakewilson) reported 46 minutes ago from Canberra, ACT

  @Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.

• 
  Ian McLeod (@ianpmcleod) reported 48 minutes ago from Canberra, ACT

  @AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?

• 
  Dave Hall aka Not Funny (@skwashd) reported 55 minutes ago from Canberra, ACT

  @fwaggle I bet Telstra’s historic network design had something to do with it.

• 
  Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported 55 minutes ago from Canberra, ACT

  @The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.

• 
  Alison Booth (@booth_alison) reported 57 minutes ago from Canberra, ACT

  @Telstra The service has now been miraculously restored… at last.

• 
  Andrew Christian (@GGL_Drew) reported 60 minutes ago from Queanbeyan, New South Wales

  Just spoke with family in Tuross Heads. Tuross is unaffected apart from smoke. Connectivity available on the Telstra network (but not optus). Power just turned on at 2am this morning. Water is on and working. #SouthCoastFires #BushfireEmergency #tuross

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dust (@BuZZiNiTT) reported 3 minutes ago

  @defnotbarnsybdc @QBCCIntegrity Yep, i can confirm. @grok confirm that Telstra and the likes are booting older phones off the network

• 
  Greg Ryan (@GregRya98533841) reported 6 minutes ago

  @shoebil57672266 I see Albanese as the same as Telstra. Offering better deals for new customers only. **** the rest of the loyal long term members. N

• 
  Scrumblebum (@scrumblebum1) reported 6 minutes ago

  @Foxtel and @Telstra will yiu get rid of your not answering chats in your page. I’m a human and want to speak with a human . ***** sake where is customer service these days

• 
  immyonboard (@immyonboard) reported 8 minutes ago

  Will be late to the iOS 27 beta this year because, as usual, my Telstra internet keeps crashing. 12+ times a day. Fix your **** @telstra, this is incompetent.

• 
  Tony K (@TKags) reported 10 minutes ago

  @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

• 
  Hugh Jebawlsak 🇦🇺 (@WillHammer77) reported 11 minutes ago

  @newscomauHQ So is Telstra! Go **** yourselves Zionist shills.

• 
  vinni • 包沁燕 🇵🇸 (@glyphclutter) reported 12 minutes ago

  @BevJohnst i'm with telstra wholesale now and even then when i'm at my partner's place my signal is so shite i may as well be regional

• 
  SharpSalah #SLOTOUT 🇦🇺 (@SharpSaIah) reported 15 minutes ago

  @AFL @Telstra @essendonfc Poor bastard

• 
  𝐇𝐓𝐀𝐑𝚰𝐇𝐂 🌈🏳️‍🌈☀️ (@Raptor_54321) reported 16 minutes ago

  @_Testflight_ Came to see if it finally popped and was put out of its misery. Stayed for an actually good Telstra ad I’ve never seen before

• 
  Andrew (@andrewrdn463) reported 18 minutes ago

  @JimThom90458694 People on radio saying Mira Bashi Customer Experience Telstra is ignoring customer feedback?????????