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Telstra

Telstra outages and service status in Canberra, ACT

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Telstra generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • The most recent signal from this area was received Jul 8, 8:46 AM GMT+10.
  • 58% Phone (58%)
  • 25% Internet (25%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Canberra come from postal codes 2600 , 2615 , 2905 , 2913 , 2602 , 2601 , 2611 and 2903 .

Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.

Problems in the last 24 hours in Canberra, ACT

The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Telstra

Telstra is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Canberra, ACT

The most recent Telstra outage reports came from the following cities: Canberra.

CityProblem TypeReport Time
Canberra Phone 2 days ago
Canberra Phone 2 days ago
Canberra Internet 2 days ago
Canberra Wi-fi 2 days ago
Canberra Phone 2 days ago
Canberra Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telstra Issues Reports Near Canberra, ACT

Latest outage, problems and issue reports in Canberra and nearby locations:

  • Stewart115
    Stewart (@Stewart115) reported from Canberra, ACT

    @Telstra what’s with the mobile service in South Goulburn 2580? The last three days multiple drops out during call?

  • sister_ratched
    Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT

    @LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.

  • booth_alison
    Alison Booth (@booth_alison) reported from Canberra, ACT

    @Telstra The service has now been miraculously restored… at last.

  • Brumbies2003
    Brumbies Man (@Brumbies2003) reported from Canberra, ACT

    @Telstra can you please advise why no one is responding to the support messages thru myTelstra App when your phone support says that is the only way to get online support

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @scottjlawson @Telstra I have volunteered myself for two human trials which have been swamped, I will be so happy if I am selected. Polio was real and horrible and this conspiracy self centred narcissistic bullshit is now hurting people. Vaccines save lives. The universe is chaotic. Move on.

  • m0457356748
    David White (@m0457356748) reported from Canberra, ACT

    @Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @scottjlawson @DONTCHIPMEBRO @Telstra So what these selfish neurotics are saying, is diabetics should be denied life changing help like drip fed insulin, because they see their own paranoid egos in the shadows. Great.

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    Oh and just to trigger all the idiots, sent from my 5G phone. Never felt better. I love it. Thank you @Telstra Looking forward to mmWave if the new @Samsung Note 20 supports it (deciding if to upgrade or not).

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @scottjlawson @DONTCHIPMEBRO @Telstra Oh look the selfish neurotic conspiracy ****** got all triggered and blocked me. I suppose the suggestion of being a selfish neurotic hit home. It's a common thread. I never see them out helping with anything. Just self absorbed.

  • samguthrie91
    Sam Guthrie (@samguthrie91) reported from Canberra, ACT

    Days since a serious national outage on the @Telstra network: 0

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.

  • giddeygirl
    Au COVFEFE... Test! (@giddeygirl) reported from Canberra, ACT

    This bloody patronising Hi Mum video call from daughter, @Telstra, is so horrible. It makes me cry. I'm sure my kids laugh at me. I don't need to see it.

  • michaeljames947
    Mike Hutchinson (@michaeljames947) reported from Canberra, ACT

    @phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....

  • JoshuaWithers
    Josh Withers (@JoshuaWithers) reported from Canberra, ACT

    @jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.

  • e_Wasp
    eWasp (@e_Wasp) reported from Canberra, ACT

    Telstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions

  • _kieranoconnor
    Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT

    @Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL

  • ianpmcleod
    Ian McLeod (@ianpmcleod) reported from Canberra, ACT

    @DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.

  • Lindday8
    Lindsay (@Lindday8) reported from Canberra, ACT

    @Telstra NBN speed slow and dropping out in Flynn act is there issue

  • MartinAnne139
    Annie Martin AM (@MartinAnne139) reported from Canberra, ACT

    @Telstra This is not much help as this has been going on for weeks so I suggest you contact the nbn and get this sorted thank you. Such failures around communication when dealing with the elderly some like my parents have no idea about this.

Telstra Issues Reports

Latest outage, problems and issue reports in social media:

  • Daniel_0124
    Daniel Edwards (@Daniel_0124) reported

    @AFL The Freo outage sponsored by telstra.

  • H4rdh34dS5
    TraderEH (@H4rdh34dS5) reported

    @DollarVigilante anking, Communications blackouts before August, There will also be a disclosure of some sort set to Paralyse but not to mobilise. Telstra Australia was down all day Wednesday, this is the second time this month. They will offer a no choice solution. Purge of internet. 💯👀

  • 68Quinny
    Quinny 68 🇦🇺 (@68Quinny) reported

    Telstra are lying, the outage was a hack, 24 hrs later and I'm getting messages from Telstra that attempts are being made to sign in to my accounts and they are advising to change passwords

  • jagjetfly
    jagjetfly 🐎🐎 (@jagjetfly) reported

    @MitchEllis67 Is that due to the Telstra outage?

  • Westgat06583980
    Westgate 🇦🇺🇬🇧 (@Westgat06583980) reported

    @9NewsMelb Another Vic Gov stuff up. Imagine the big bucks the Risk Management team are on and they had no back up plan for Telstra network failure.

  • cherubfemme
    angel ♀ (@cherubfemme) reported

    am I the only Australian who wasn’t impacted by the Telstra outage? I feel like I’m going crazy. I’m with Telstra too which is even more insane

  • JASeagal
    Jonas (@JASeagal) reported

    Why ******** does @9NewsAUS always play the opinions of the Greens nearly every night? Why ******** do we care about the opinion of the cancer @DavidShoebridge on Telstra?

  • PeterD84508
    Peter Dewar (@PeterD84508) reported

    @timritchie It was failed PM John Howard that sold off Telstra to the tax payers that already owned it. A disgraceful act when we also needed to upgrade to the optic fibre network at the same time. The LNP / Foxtel version of the NBN was another disgraceful failure ....

  • couch_specimen
    CouchSpecimen (@couch_specimen) reported

    @theheraldsun So that's why the @Telstra network died, they redirected their resources to @tommorris32 to try & keep the interview alive????

  • ACCAN_AU
    ACCAN (@ACCAN_AU) reported

    "We can't be telling people to hold on 90 seconds for Triple Zero to answer, or go and find another device." ACCAN CEO Carol Bennett to @MichaelUsher on @sunriseon7 after yesterday's Telstra outage left 300+ Triple Zero calls unanswered. Telco needs enforceable reliability standards.