Telstra outages and service status in Canberra, ACT
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Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Aug 15, 5:26 PM GMT+10.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Canberra come from postal codes 2611 and 2603 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telstra. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canberra, ACT
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Internet | 4 days ago |
|
Canberra
|
Phone | 14 days ago |
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Canberra
|
Phone | 1 month ago |
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Canberra
|
Phone | 1 month ago |
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Canberra
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Internet | 1 month ago |
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Canberra
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Wi-fi | 1 month ago |
Community Discussion
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Telstra Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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Josh Withers (@JoshuaWithers) reported from Canberra, ACT@jendudley Apparently the current Telstra offering isn’t terrible either. I just like being out of a contract, and not with Telstra.
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David White (@m0457356748) reported from Canberra, ACT@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.
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Lethany Bincoln ʕ•ᴥ•ʔ (@kindatiredfwiw) reported from Canberra, ACT@The_WarHen @Telstra No worries, it was an easy fix for a very dumb problem. Basically the sim i ordered that never arrived automatically activated, booting my sim into non-workable order.
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Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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Mike Hutchinson (@michaeljames947) reported from Canberra, ACT@phbarratt Surely Thodey, fresh from his successful stint at Telstra produced a masterful report on reforming the public service- only to have it rejected by @ScottMorrisonMP. No doubt he has now learned how to please him....
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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Impact Comics (@impactcomics) reported from Canberra, ACTHey all. Our phone and internet are down. We are definitely open, but can't take calls or read emails right now. Shout out to @telstra who assure us they are on it.
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eWasp (@e_Wasp) reported from Canberra, ACTTelstra technical issue! We are currently experiencing an issue with message bank on the Hotline number, we are working with Telstra to resolve the issue. Thank you for your patience. The eWasp Team CoreEnviro Solutions
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Blake Wilson (@blakewilson) reported from Canberra, ACT@Telstra @KaiCantwell This is such a great example of process creating barriers to great customer service. @Telstra, we can fix this. Disrupt yourself before someone does it for you.
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Travis (@TravGee1980) reported from Canberra, ACT.@HankJongen @Telstra uses this technology. I have made 19 calls to them since August 2018 about reconnecting our work landline and cancelling #NBN They have a record of 3. This is not about improving customer service. It's about compliance & surveillance. #Auspol #Satanlink
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Jess the Referee (@refjess) reported from Canberra, ACT@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @scottjlawson @Telstra No there's not. There is a precedent of bullshit spreading via ridiculous conspiracy theories because people still cannot grasp that they are not the centre of a vast, chaotic universe and no one gives a ****. Conspiracies are narcissistic neurosis manifested.
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💧 The Banality of Evil (@Henjam48) reported from Canberra, ACT@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
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Fran Marshall (@thefoodmarshall) reported from Canberra, ACTHey @Telstra 3 “experts” with 3 hours of “gold” help, 3 attempts to pay an auto payment YOU screwed up, service still suspended, 3 hours of “oops something went wrong”, a 65 MINUTE PHONE WAIT, 4 people who cannot use services we’ve been paying for for 10 years. Absolute joke.
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting tinfoil hat conspiracy theories does suggest someone is an idiot.
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Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, ACTThank you, @Telstra My service seems to be back to normal after the outage.
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Peter Stevenson (@PeterJStevenson) reported from Canberra, ACTMy only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
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🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
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Lindsay (@Lindday8) reported from Canberra, ACT@Telstra NBN speed slow and dropping out in Flynn act is there issue
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Jude 💉💉💉 (@sister_ratched) reported from Canberra, ACT@LifeTimeCooking We resolved the admin issues (outstanding bills she can no longer pay herself, and a dead phone which Telstra *now* knows about). As for the washing: I asked them about it in Nov, but nothing has happened so I'll ring the manager on Monday with a stern voice.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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mike (@mikeshome2000) reportedJust left the Telstra shop and there colours are orange, obviously they now support PHON
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Tim (@TimothyJ_23) reportedWould love to know why @Telstra network is randomly cutting out at HBF Park in Perth. There are literally mobile receivers on the light towers
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techAU (@techAU) reportedCheers, I certainly am interested in this. Definitely not normal to see Tesla software updates (multiple GBs) pushed over the cellular network. Am sure there must be some arrangement between Tesla and Telstra to minimise this, particularly with the volume of cars in the country now.
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Audrey (@AudreyTay31079) reported@ellymelly Yes it is. My regional medical centre I have had the same doctor at for 30 years has been sold about a year ago. It’s now run by an offshore call centre in India and is now full of Indian doctors and I use that term loosely. I will never go to an immigrant doctor. Also in my small regional town , the Telstra shop all Indian staff, two of the 3 Pizza shops are Indian run, women walking around in Saris, all delivery drivers Indian. It’s an invasion!
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Ben Davison (@Ben_Davison1) reportedCBA makes $620 PROFIT PER CUSTOMER Westpac makes $532 per customer NAB makes $835! (Milking small businesses pays off) By comparison Telstra makes $104 profit per customer & super retail group (Rebel, Supercheap Auto etc) makes $20 per customer No wonder banks love oligarchy
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Gloria Balogh Gottlieb (@BaloghGottlieb) reported@sarahinthesen8 Sarah Hanson Young She who turns off comments had audacity to note Telstra should compensate customers EVEN IF UNABLE PROVE DAMAGE this GREEN idiot obviously does not understand reality life cost would be unjustifiable grotesque and unwarranted What imbecile.
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Elizabeth Anne Kelly (@kellynettlefold) reportedUnacceptable Telstra and disgraceful. Calls attempted did not go thru. Bad. Another altage?
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dylan (@dylxrrno) reportedIs Telstra ******* down again
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Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported@Gizmologist_ Never used Telstra never will
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cello (@cello721490) reported@ChrisMinnsMP You seriously think Telstra CEO get 6.8 million A year **** OFF!!!