Telstra outages and service status in Canberra, ACT
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Jul 8, 8:46 AM GMT+10.
- Phone (58%)
- Internet (25%)
- E-mail (8%)
- Wi-fi (8%)
The latest reports from users having issues in Canberra come from postal codes 2600 , 2615 , 2905 , 2913 , 2602 , 2601 , 2611 and 2903 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Canberra, ACT
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Phone | 2 days ago |
|
Canberra
|
Phone | 2 days ago |
|
Canberra
|
Internet | 2 days ago |
|
Canberra
|
Wi-fi | 2 days ago |
|
Canberra
|
Phone | 2 days ago |
|
Canberra
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
-
Dave Hall (@skwashd) reported from Canberra, ACTI didn’t notice any improvement in Telstra’s customer service during H1. I’d say it’s gotten worse.
-
Technorants (@Technorants) reported from Canberra, ACT@NBN_Australia @naomi_t_81 Honestly after you add up all the work required to retrofit the last 1000m of old Telstra phone cabling and fixing issues with customer cabling it becomes much more expensive than the original project scope of fibre to 93% without the constant maintenance bill #nbn
-
Ian McLeod (@ianpmcleod) reported from Canberra, ACT@Telstra Playstation please, but I am a long term Telstra customer. May consider it.
-
Alison Booth (@booth_alison) reported from Canberra, ACT@Telstra The service has now been miraculously restored… at last.
-
Ian (@Ian__P) reported from Canberra, ACT@marcuskelson @Telstra Don't direct debit with Telstra. Their billing system is shit. As is their willingness to admit and address problems. Better still don't do business with them - it's a lot easier.
-
Ian (@Ian__P) reported from Canberra, ACT@MarkusMannheim No. In fact I think @telstra has deliberately let it run down hoping that the @actgovernment will be gullible enough to throw money at it.
-
steve_outandabout (@Steve_Pesic) reported from Canberra, ACTEveryone giving scomo grief for leadership but the bosses from Telstra and NBN should be high on the list for poor leadership, thousands of people with no phones or internet, hours, days, weeks and months spent by people just trying to use a service in Australia in 2020...
-
Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @NorelleFeehan @Telstra No, but promoting paramount tinfoil hat conspiracy theories does suggest someone is an idiot.
-
Travis (@TravGee1980) reported from Canberra, ACT@Telstra I would love to but the App won't let me in and changing the password does not help...
-
Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
-
Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @scottjlawson @Telstra Yeah I've read about it. Unlike selfish neurotics who sit at home all day gorging on conspiracy theories, people like this are actually doing something useful for the world. Good on them. Turn the YouTube off and go help a charity, it will be do you good.
-
Ian McLeod (@ianpmcleod) reported from Canberra, ACT@scottjlawson @DONTCHIPMEBRO @Telstra Oh look the selfish neurotic conspiracy ****** got all triggered and blocked me. I suppose the suggestion of being a selfish neurotic hit home. It's a common thread. I never see them out helping with anything. Just self absorbed.
-
Giddey with Autumn Wind (@giddeygirl) reported from Canberra, ACTTrying to find the woman who lost her bridge, in the recent floods, NSW, in a remote location, no help from Telstra. Anyone know her?
-
Gaz 🖖 (@garydlum) reported from Canberra, ACT@benny_132 @horrorfan4129 @Telstra Thanks. I've been waiting on hold. I will hang up and get on with my day. I feel sorry for people relying on #nbn for their livelihood when these things happen.
-
Ian McLeod (@ianpmcleod) reported from Canberra, ACT@AUSBATTERYGRAD1 @FindlowHarrison @Telstra So why is terrahertz radiation at 10,000x the power of 5G not an issue then?
-
Ian McLeod (@ianpmcleod) reported from Canberra, ACT@AUSBATTERYGRAD1 @FindlowHarrison @Telstra Then if the higher frequency is the issue yet terrahertz radiation is not, then please explain where "peak harm" is on the EM spectrum? At what point does harm start declining? Past 100, 200, 300THz or what? You're trained in this, you're concerned about 5G so you tell us.
-
Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
-
BlackStar (@ThylacinusC) reported from Canberra, ACTSo #Telstra is throttling the internet again in MACGREGOR ACT. Really a big problem for those of us who work from home.
-
🥃 KB 🥃🎮🍜 (@KBGoodness) reported from Canberra, ACT@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.
-
Dave Hall aka Not Funny (@skwashd) reported from Canberra, ACT@fwaggle I bet Telstra’s historic network design had something to do with it.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
-
Lunéciel 🎀 (@SnowyLumii) reported@ruicharadrius telstra outage caused vline trains to go down and I was stuck in melbourne overnight 😭 luckily was able to stay at a friend's place but im still having trouble getting back home because there is one replacement bus per maybe
-
Pete Repeat (@PeteRepeatAber) reported@EKnightOfficial @AlboMP do you job as PM for a change rather than embarrassing all of us with your puerile behaviour with "Bush Barbie". This Telstra outage (or outages) is/are 100% NOT ACCEPTABLE so YOU need to take change to find the root cause, provide that information ...
-
deirdre ritchie (@deirdreritchi10) reportedTelstra service all up is never completely reliable. Many in the regions are turning to starlink.
-
Shayne (@ShayneALong) reported@7NewsAdelaide @pcaldicott7 @Telstra are lying. Gross incompetence was the cause of this outage. They have also failed dismally in meeting their obligations to customers. The ACMA will and should fine them the maximum possible,
-
louis (@louis20016) reported@VoteLewko Little stupid they only have Telstra and no backup.
-
✨Enjoy the Day✨ (@Enjoythe_Day) reported@DeanRosario @hpglassford I’m a Telstra customer. Didn’t affect me either
-
Daniel Edwards (@Daniel_0124) reported@AFL The Freo outage sponsored by telstra.
-
St Mary MacKiller (@StMaryMacKiller) reportedThe Telstra outage is fascinating because I live in a bad spot, with consistently terrible coverage, yet we didn’t lose it at all. So weird.
-
Fallenhalo (@Fallen_Halo) reportedAnd @Telstra is DOWN Again in FNQ!
-
Tezzi G (@tezzig1961) reported@theheraldsun So Telstra **** up and Allan thinks it’s a good idea for another Victorian taxpayer handout