Telstra outages and service status in Canberra, ACT
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Canberra, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Jul 8, 8:46 AM GMT+10.
- Phone (58%)
- Internet (25%)
- E-mail (8%)
- Wi-fi (8%)
The latest reports from users having issues in Canberra come from postal codes 2600 , 2615 , 2905 , 2913 , 2602 , 2601 , 2611 and 2903 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Canberra, ACT
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Canberra, ACT and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Telstra
Telstra is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Canberra, ACT
The most recent Telstra outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra
|
Phone | 3 days ago |
|
Canberra
|
Phone | 3 days ago |
|
Canberra
|
Internet | 3 days ago |
|
Canberra
|
Wi-fi | 3 days ago |
|
Canberra
|
Phone | 3 days ago |
|
Canberra
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Canberra, ACT
Latest outage, problems and issue reports in Canberra and nearby locations:
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Gaz 🖖 (aka Gary Lum) (@garydlum) reported from Canberra, ACTThank you, @Telstra My service seems to be back to normal after the outage.
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💧 The Banality of Evil (@Henjam48) reported from Canberra, ACT@emmeneeez #qanda started me off, and now I have many online friends. Also I have gotten better customer service and results by tweeting directly at some Companies. Telstra and Behringer to name just 2. Also What @picklessprakel said.
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Peter Stevenson (@PeterJStevenson) reported from Canberra, ACTMy only internet connection is with Telstra via my iPhone but that has only one bar in signal strength sitting in my room.
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Michael T (@MichaelGT) reported from Canberra, ACT@telstra #telstra intermittent mobile service today in Curtin ACT. Down to one bar. Have missed several calls. Not good enough Telstra.
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACT@Telstra what the heck is going on with my parents phone again. 90 year olds need access to this service and it’s not about unpaid bills! Went through all this with you mob and NBN and quite frankly I’m over it.
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Ian McDonald (@ianmcd85) reported from Canberra, ACT@katsinsight @Isabellep71 @Telstra Wow / the exact script i was given!! Poor form telstra
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Lindsay (@Lindday8) reported from Canberra, ACT@Telstra NBN speed slow and dropping out in Flynn act is there issue
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David White (@m0457356748) reported from Canberra, ACT@Telstra Hi @telstra our service is still down. No call. No follow up from your Australian based support. Please help.
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Kieran O'Connor (@_kieranoconnor) reported from Canberra, ACT@Telstra I think the reception issue has cleared itself up :) but traded it for a physical phone problem (volume for speaker in calls isn't loud at all). I'm on a plan with a @googledownunder Google Pixel XL
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@DONTCHIPMEBRO @scottjlawson @Telstra No there's not. There is a precedent of bullshit spreading via ridiculous conspiracy theories because people still cannot grasp that they are not the centre of a vast, chaotic universe and no one gives a ****. Conspiracies are narcissistic neurosis manifested.
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Woolnough ⚓ (@woolnough) reported from Canberra, ACTOn Telstra? Visual voicemail not working? No-one can help you? SMS "STATE" (without quote marks) to 125100474 I've been missing messages for weeks and no-one could fix it. FINALLY solved! #telstra #iphone #visualvoicemail
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Michelle Kroll (@AHCPhoto) reported from Canberra, ACT@CapitalToad 1/2 I’m sorry to hear of your Telstra woes. I only have them for my phone service & never had a problem. I use iiNet for internet & they’ve been pretty good, though waiting on hold for an hour isn’t uncommon.
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Fran Marshall (@thefoodmarshall) reported from Canberra, ACTHey @Telstra 3 “experts” with 3 hours of “gold” help, 3 attempts to pay an auto payment YOU screwed up, service still suspended, 3 hours of “oops something went wrong”, a 65 MINUTE PHONE WAIT, 4 people who cannot use services we’ve been paying for for 10 years. Absolute joke.
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HG (@hgo7627) reported from Canberra, ACT@Telstra Spoke with @Telstra today. The start point is a new modem. Arriving Friday. I fear the problem is actually because of FTTN rather than FTTH.
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Linda Matija (@Lindamatija25) reported from Canberra, ACT@RedFiddler Am thinking of switching to Telstra for mobile as coverage by other providers is crap when you travel regionally.
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Annie Martin AM (@MartinAnne139) reported from Canberra, ACTSpoke with Kate @Telstra who has provided the best service then transferred finally to another team and everything went downhill. I just want my elderly parents phone to work. Don’t message me as my blood pressure is through the roof @Telstra
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malarndirri mccarthy (@Malarndirri19) reported from Canberra, ACT@Telstra Thanks for the update Telstra & staff. Could you confirm the length of outage and locations impacted please. Yamalu Malarndirri
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Ian McLeod (@ianpmcleod) reported from Canberra, ACT@Charrisa11 @Telstra @markhumphries Maybe go back to school and re-do basic physics before asking stupid questions that have been explained repeatedly which people like you stubbornly ignore. I can't prove ghosts exist, or don't exist. Look up how "science" works.
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Clark Greenaway🇦🇺 (@ClarkGreenaway) reported from Canberra, ACT@BawdenSnoek I don't mind, sometimes I hang on until I get a real person after such calls about Telstra or NBN. Then I call them thieves and liars until they hang up.
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David White (@m0457356748) reported from Canberra, ACT@Telstra @telstra big thanks to Daniel in the Australian Faults Team who successfully resolved our phone problems after 3+ days of no phones. Great to speak with someone in Australia. Daniel listened and took action to resolve the problems.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Powell's Other Glasses (Ausnotes) 🌸 (@ausnotes) reported@88888sAccount Best to wait till Telstra or the NBN is down again and then really rub it in the face.
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Savas (@savasmelb) reportedNeil fled the country despite footage showing him near Telstra infrastructure. What role did Neil have to play in the outage? The public has a right to know!
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Daniel Edwards (@Daniel_0124) reported@AFL The Freo outage sponsored by telstra.
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Joshua Doyle (@JoshuaD26664236) reported@therealrukshan @FranMooMoo Throwing Telstra under the bus in a blame game. Any company responds to incentives, not just public lectures. They need to set the incentives better and check for robustness before **** goes wrong. This chick is supposed to be my MP. No chance I’ll vote for her.
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rob2511 (@KymRob25112) reportedPK: If someone has died due to Telstra outage...this is a huge problem for Telstra and for the gov. These ghouls don't give one **** about human life.
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anthony, underclass prole cat, edwards (@anthony45052793) reported@ruseethruable @MikeCarlton01 @Telstra out here landlines fail the moment the power goes out, no battery or generator backup at our exchange. mobile has 4 hour battery backup. our grid provider, essential energy, likes to schedule regular 8 hour outages for maintenance.
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Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported@eddit0r @OperationalInc1 Hey wait, if I live in an estate/apartment building that has non-NBN fibre and Telstra don't sell services on it, and I call them to order my USO-guaranteed home phone service and they say no, can I sue them?
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Aus Integrity (@QBCCIntegrity) reported@kanethesaint @OMGTheMess When you find out that the Telstra core network is managed IN INDIA, you have to wonder…
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fanpengry🐧 (@peeeengry) reportedLooks like Neil really was behind the Telstra outage. He literally sealed off the network. And no, I’m not just trying to seal the seals because penguins happen to be seal food. What am I saying. #neiltheseal #telstra
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mike (@mikeshome2000) reportedAt least Telstra has done Australia proud by cutting you and ya wife off air Thank **** for that