Telstra outages and service status in Melbourne, Victoria
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 8 outage signals in the last 24 hours around Melbourne, including 8 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 8, 9:55 PM GMT+10.
- Phone (53%)
- Internet (25%)
- Total Blackout (8%)
- Wi-fi (8%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3175 , 3121 , 3058 , 3056 , 3145 , 3107 and 3122 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Telstra
Telstra is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Phone | 18 hours ago |
|
Melbourne
|
Phone | 19 hours ago |
|
Melbourne
|
Phone | 21 hours ago |
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Melbourne
|
Phone | 21 hours ago |
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Melbourne
|
Phone | 22 hours ago |
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Melbourne
|
Phone | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Stacey Murray (@Stacey_Murray_) reported from Melbourne, Victoria@Telstra Telstra has confirmed via phone that closest tower is offline. We have no internet in any form at all. Would like to know when it will be reinstated. Your website is not showing the outage.
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Declan Martin (@declanmartin75) reported from Melbourne, Victoria@Aerohaveno @Telstra Never ending these days
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brooksieg (@brooksieg) reported from Melbourne, Victoria@telstra showing home internet outage until Wednesday for Kew, VIC. And supposed 4G backup modem not worth two bob. Seriously, third world service, perhaps not even that good.
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BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria@Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.
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Dave Dawson (@demon_dave) reported from Melbourne, Victoria@Foxtel changed to Murdoch’s Foxtel last week because it was supposed to be easier and cheaper than going through @Telstra , what a massive mistake, they never answer phones they’re the most inept bunch of corporate lackeys this side of @amazon
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Peter Martin (@petermartinsept) reported from Melbourne, Victoria@grant_phelps @Telstra Go to @Aussie_BB as best thing I ever did was to get away from Telstra as such shocking customer service
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria4G backup is a joke. 0.16 Mbps down and 0.55 Mbps up. HFC is a joke. Don't tell me infrastructure is failing during summer because it's 27C and 20-30 year old equipment is dying. 💀 Paying a premium for this. 😬 @Telstra
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Tanya (@tigertufftanya) reported from Melbourne, Victoria@Gizmobud @RayRockyDog @Foxtel I just signed up for the trial. And yep, as a Telstra customer I can get a discount 👍
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Thanks for coming (@VeteranDave) reported from Melbourne, VictoriaAsking for @telstra help from my Twitter friends. I wasted 3 hours with their help service on Friday. Cannot view Kayo footy because download speed is too slow. Recent occurrences. My question. HTF do you get someone to come to your house and fix it? Is that still possible? 😡
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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Tim McMahon (@_TimMcMahon) reported from Melbourne, VictoriaTelstra 4G backup speed is 0.16 Mbps (down) in the Smart Modem. 💀 6.32 Mbps (down) when I use a SIM card from another telco in the modem. 🧐 Smart Modem with 4G backup is so slowwwww 🐌 @Telstra
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Vision 🍌 (@TheVision_13) reported from Melbourne, VictoriaThe Telstra logo on the 50 looks so bad, really doesn’t need the blue background
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Chris Nelson (@qldtrials) reported from Melbourne, Victoria@Marni_Kelly @Telstra People make all the difference Marni. Some want to help, others don’t care
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Damian Marley 🚀 (@asteroidproject) reported from Melbourne, VictoriaDid you know: If you’re with @Telstra and you have multiple mobile phones in your household, with contracts signed on different dates, you get direct debited for each service on different days? It’s confusing, inconvenient and dumb, and Telstra don’t care.
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CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria@morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, Victoria@Telstra could you be anymore incompetent! My poor 84yr old mum new mobile in Nov. M1, T cancelled acc in error, needed a new number a week without it. M2-DD failed,acc blocked as they'd typed wrong bank deets. M3 same issue store can't fix need to raise complaint. Can't fix 😤😡
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Pickles (@Piiiiickles) reported from Melbourne, Victoria@Telstra I have mobile data… but it’s not enough to do what we can normally do. We rely on consistent service to be able to work at home. We had no warning. We are paying for both mobile and home internet, yet getting less than half the service. Outage map comes up negative for our area.
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BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria@Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.
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Nikki Clare (@Niksterisms) reported from Melbourne, VictoriaOh @Telstra I’m also $300+ in credit, but apparently your new system doesn’t talk to your old system, so will I ever be refunded that amount? The reason that I was ahead on my plan was because I set up my own payments to avoid being giving a bad credit rating you once threatened
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra There are over 15-20 Telstra phones here and everyone having the same issues, just send someone to the phone tower and unplug and plug back in, it needs a reboot, trust me, I’m a limo driver.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine Hyde (@HydecomLorraine) reported@mauricebilli @AaronDodd @Barnaby_Joyce Royally stuffed the great Telstra service!!
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Peter Ison (@476a803ed32c438) reported@Lisa9Sophia Why doesn't she ask Telstra about the competency of the network engineers and maintenance. Performed by Indian based company Infosys.
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🐈 💕🦮Maddy 🐾💕🐿 (@Maddyson2021) reported@Shorty368550310 Major issue with Telstra
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anthony, underclass prole cat, edwards (@anthony45052793) reported@QBCCIntegrity remember when a small fire in a chatswood telstra building took out their whole SMS network? this outage shows us that telstra failed to learn and introduce any sort of redundancy to their critical systems. network is riddled with single point of failure issues.
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Professor_Stinks (@ProfessorStinks) reportedFootage used by the bunker to confirm Bostock didn’t knock on now confirms he did knock on in post match review. Error being blamed on #Telstra outage. Can’t make this **** up! #soo #origin
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💫CeeGee (@Georg_ie_C) reported@RayJCapo79 @Telstra Correct … they have come out today saying they are still working on some issues. Very frustrating!
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David Sharp (@disperth) reported@FetchStep @Telstra Holidays on full pay; ‘emergency off’ can’t be afforded by any Australians. Where’s the Minister &/or 2nd in charge?
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Wot da ! (@jenkspl64) reportedI was ready to dismiss the talk yesterday of outside interference into the Telstra network as 🐂💩 and a beat up. But, the reseting of a software's clock is a very old hack, well known to create havoc in many systems. Two questions: who wrote the update's code, a human or AI;
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Proud Aussie_1801 (@Janine_1801) reportedWe mustn't forget Triple Zero outage yesterday as well under Telstra. Calls went unanswered here in Victoria over 300 calls and people couldn't get through. Victoria has become a 3rd World State. Australia is becoming a third world country!
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Ford-chan (@Fordchan97) reportedTelstra sucks. Nothing but the most borderline useless stooges in Australia. Melbourne's AFL weekend is going to be hell's chaos starting from tomorrow.