Telstra outages and service status in Melbourne, Victoria
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Telstra generated 0 outage signals in the last 24 hours around Melbourne, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 10, 1:38 PM GMT+10.
- Phone (55%)
- Internet (24%)
- Total Blackout (8%)
- Wi-fi (7%)
- E-mail (5%)
- TV (1%)
The latest reports from users having issues in Melbourne come from postal codes 3000 , 3121 , 3175 , 3058 , 3122 , 3056 , 3145 and 3107 .
Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet.
Problems in the last 24 hours in Melbourne, Victoria
The chart below shows the number of Telstra reports we have received in the last 24 hours from users in Melbourne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Telstra
Telstra is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Melbourne, Victoria
The most recent Telstra outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne
|
Internet | 1 day ago |
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Melbourne
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Phone | 1 day ago |
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Melbourne
|
Phone | 1 day ago |
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Melbourne
|
Phone | 2 days ago |
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Melbourne
|
Phone | 2 days ago |
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Melbourne
|
Phone | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telstra Issues Reports Near Melbourne, Victoria
Latest outage, problems and issue reports in Melbourne and nearby locations:
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Sam (@CTRL_ALT_DEL) reported from Melbourne, VictoriaI never expect much from @telstra support, but the service is next level unhelpful. I just got told by a support member it’s my fault that Telstra has been billing me twice for internet every month for what looks nearly a year.
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DevaDev (@DevaDev21) reported from Melbourne, Victoria@Telstra There is no way to contact, the case manager directly. I called up customer service a few times, they left a note in the case for the case manager to call back. But no response.
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Ananthasubramanian (@_chinmusic) reported from Melbourne, VictoriaFrustrated with @amaysimAU 's 4G connection. Have had bad experiences with @VodafoneAU & @Telstra in the past with network and exhorbitant pricing. Where do I go now ?
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BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria@Teltsra @Telstra Wait your turn? A simple connection to broadband has taken 6 weeks, hours on the phone & the same conversation every single time. Your response is typical of the @Telstra Customer Service. Check the records and your total lack of professionalism in this response.
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Tony Margaritis (@sthmel) reported from Melbourne, Victoria@Telstra Quinn, it’s New Year’s Eve, cut me some slack, you are asking me to go to some other get help chat section? For what? I’ve done my bit. I am notifying Telstra that Brighton has practically no data, deal with it, we pay premium prices for this crap. HNY 🎇
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XXLR (@Xiaoxialiu8) reported from Melbourne, Victoria@Telstra I was get a good solution from your service team 👍well done ✅
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Tim (@TimothyJ_23) reported from Melbourne, Victoria@Telstra Nope. 4G. Just everything grinds to a halt. Slow to load at Halftime break. I understand load increases at those times when lots of people are on their phones but it seems telstra is the only network that really struggles here.
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Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria@_KelloKitty Go belong. Pay more. Telstra has best mobile network. It’s not even a contest. And I HATe telstra in other areas so much.
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Nick Johnstone (@NickJohnstone2) reported from Melbourne, VictoriaTo all the peanuts sending me emails wanting to design a new website for me , and the dills representing Telstra , the crypto investment houses, the globe replacers, and Namibian Princes **** OFF AND STOP RINGING ME !!!!!!!
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Nikki Clare (@Niksterisms) reported from Melbourne, VictoriaHey Tweeps, is anyone who has the iPhone 14 Pro having issues with the phone taking forever to load things when it’s on wifi? Is it a 5G drama or is this just a Telstra thing?
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Brian Humphries (@rocky1622) reported from Melbourne, VictoriaCoalition is bunch wackos especially nationals have had 9 years get phones internet for country and now in paper today there giving Telstra a wack. Stupid
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Ade (@BillieHill64) reported from Melbourne, Victoria@MattThomas1405 I feel your pain. I once had an issue with Telstra that meant we ended up with no internet. After 3 months of useless advice and zero help from them I ended up diagnosing & fixing the problem myself. I now try and avoid dealing with them at all…
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Sheeds (@Sheeds_au) reported from Melbourne, VictoriaCouldn't help misreading that @Telstra ad painted on the ground as "Australia is Why..T". Like when your eyes go the wrong way on a comic. Unfortunate visual oops. #NRLGF
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vito m (@vitomattvm) reported from Melbourne, VictoriaHey @Telstra @Foxtel the communication between the two of you & the ability to resolve an issue is awful. Upgrading a Foxtel box should not be this complicated. Into the 3rd hour now….
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Danial Smith (@daniel2509) reported from Melbourne, Victoria@Telstra I sent a request via the app but nothing so I took it straight to Samsung and it seems the video and multiple forum post is not enough for them to admit their s22 range has this issue. They want it sent for analysis and repair before considering a refund.
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Dale Monteith (@dgmonty16) reported from Melbourne, Victoria@debbie_prest Try talking to any one in person at Telstra. All by messaging system and go round and round where you are referred to someone else and you have to repeat why you need help. Talk about backward step and shocking customer service
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***** Melo (@guidomelo1) reported from Melbourne, Victoria@Telstra I have a landline in Melbourne 3000 that does not work at all. I have the same number since 2005. It stop working for 1 month now. We are a small business and our clients can’t contact us. Business is hard and we are abandoned out here @cityofmelbourne please help?
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CrinDavey 🥂🚜🏇💎💉🦠 (@CorinnaWho) reported from Melbourne, Victoria@morrisperry Yes , appears to be the issue with @VodafoneAU , my work phones on @Telstra and no issue with it in regional areas
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Tim McMahon (@_TimMcMahon) reported from Melbourne, Victoria@vertikar @NBN_Australia @Telstra Yeah, 4G. No 5G coverage in this part of Melbourne. I wish I didn't have to use a SIM from another telco to get 20+ Mbps. Telstra 4G backup is about 0.16 Mbps down with a Smart Modem. We just tether phones during work hours for video calls or sharing would be too slow.
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BILLY FOSTER PHOTOGRAPHY (@BillyFosterPics) reported from Melbourne, Victoria@Teltsra @Telstra I’ve been put on hold seven separate times by seven different departments. Each time I’ve had to start from scratch and explain what’s happening over and over again. The customer service, and the language problems is absolutely abysmal.
Telstra Issues Reports
Latest outage, problems and issue reports in social media:
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anthony, underclass prole cat, edwards (@anthony45052793) reported@NuttElecs @PaulBongiorno i remember a few years ago when a small fire in a chatswood telstra office took out their whole national SMS system. telstra loves single point of failure network design, i doubt they have much redundancy at all.
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JM (@johnmartin_au) reportedOne software defect took down mobile calls, regional trains, freight and EFTPOS for a day. 333 welfare checks over failed Triple Zero calls. Telstra will fix its process, the harder question is national: how much of our critical infrastructure hangs on single points of failure? JM #Telstra
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Driver_x_oz (@driver_x_oz) reported@Anneeokeefe Hardly it’s that Telstra and VicTrack completely screwed up the communications network resilience and redundancy. If they had done their jobs properly this wouldn’t have happened.
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🌏Henry Ross (@Lincolnabe123) reported@MikeCarlton01 @Telstra In perspective though, as a regional resident of NSW with friends across many regions and states, none report having lost Telstra service anytime in the past week Is it a city thing or just involving 000 ?
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Giordano Bruno (@hellenomania) reported@NetworkChuck Hi mate Australia just had its national network carrier Telstra go down because it lost time Sync. SOmething I know you would be interested in with server time sync videos in the past.
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twensor (@twensor) reported@adaptive_ape But this outage is so much wider than safety (eg. triple zero). This failure has impacted on & exposed the lack of resilience of so many other economic systems seemingly hopelessly dependent on modern communications infrastructure working 100% of the time. #auspol #Telstra
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NTP Golf (@NTPGolf66) reportedThe @AustralianLabor government communications minister threatening to fine @Telstra $40m for their outage is next level hypocrisy given the carnage the same government has caused to the economy and tax payers with no ramifications.
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Just Kas - If Not Now Then When? (@keskes60) reported@CecPedersen @Qldaah I'm sure that as the Shadow Communications minister she would have enough access to senior #Telstra staff to confirm if there was a problem Or indeed a simple call to the Minister's office
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Dancing Dan (@DancingDanB) reportedI’m not defending the gov, but it’s not always the gov fault when a gov funded service fails. This is primarily on Telstra (a privatised, formerly government service).
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HenryLawson (@HenryLawson55) reported@status_is_down is Telstra still down in SA?