Telstra Outage in Badgen, Redland, State of Queensland

@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

Been working from home for weeks and today is the first connectivity issues I’ve had. WiFi has gone completely. Fair play to @Telstra @NBN_Australia they’re on the case!

@jdaalder I’ve been seeing this weirdness too. Slow or no loading on wifi - so Telstra over NBN HFC. Turn off wifi - kick to Telstra 4G, all good…

Protip; if you're switching away from Telstra and you have the smart modem, check the reviews of the modem you're getting from your new provider. I was given a NetComm NL1901ACV. Weak WiFi signal & constant dropouts. Telstra smart modem reinstalled and haven't had issues since.

So @Telstra support centre won’t answer my calls. They direct me to the app. The person on the app literally says “I’m not sure what’s going on” and says I need to call the support centre. I don’t usually complain but this is the worst service I have ever received. #telstra

@Telstra Hi Ryan I can never progress to the payment page. Got my biz partner to do it, put through a biz account instead as he could get to payment page. We r still waiting

@ellispeta @Telstra I tried to get dongles all day. No luck. So got a pretty paid sim to put in a super old iPhone to hotspot but @Telstra activation has been down. Phone numbers said do online, online not working. No call centres. #TelstraFail

Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

@telstra why is there no way of logging a fault for broadband online. Not great for modern Telco. I just called and wasted two hours on hold then you cut me off to say you can’t help at this time. Tried your 24/7 app can’t find where either. #UnhappyCustomer

Tell Telstra to **** off.

Hey @O2 I'm in Australia at the moment. I have international roaming included in my contract. The first few days my phone was working fine but in the last 24 hours I have been getting a message saying the @Telstra network is unavailable resulting in no data access..

Come on @Telstra now no phone lines into our small business. Pls help we need to speak with clients.

@NickyWill100 I was going to say, where is this magic Telstra person and how do I get hold of them. Dealing with an issue for almost 5 months and keep getting transferred and never solved 🙉.

No internet for over 24 hours. #telstra is useless and doesn’t tell you what the problem is or when it will be fixed

Seriously. Telstra wifi at home is nothing short of horrible... Keeps dropping out.

@NBN_Australia There has been a ticket raised for 7 days and still you are not able to supply an ETR, this is unacceptable and very poor service. Ive been left with no alternative but to raise it with the TIO, sadly that will be Telstra’s issue not yours, but I need a date this will be resolved

You’re hopeless @Telstra and you @NBN_Australia. Had cable, no issues. Got nbn unlimited with a speed boost, costs more, slower speed, drops out regularly and buffers watching Netflix.. customer service non existent!

@nettey1234 @NBN_Australia @Telstra No just the poor quality of the network - it’s drop outs not a slowdown

@nettey1234 @NBN_Australia @Telstra NBN is a joke - they can’t even tell me when the issue will be fixed

How frigging stupid is this, I actually work from home full time and now can’t due to the poor service by @NBN_Australia and @Telstra So good lucky anyone thinking of working from home due to the virus and using NBN - 8 days so far and no resolution and no ETA on a fix

@Telstra I'm trying to fill out a complaint form but the information squares don't fill my name or account number, despite me being logged in. I do it manually but it won't record it. Going around in circles!!😡

Now @Telstra apparently have the required info.....didn’t believe me the first 12 time’s I said it mind you......but still my order from 7 May has not arrived. Cool service 🙄🙄🙄

@DarrenKilminst1 @paulmac_78 @LeagueFreak Even if that was so it never required giving Fox or Nine a reduction for every year after. Now blocking Telstra is only going to alienate bidders going forward

@Miss_Bowperson @Telstra @jimeoin The Telstra Board must address the staff who treat customers poorly.

... to try and sort this out. @Telstra have some respect for people’s time and circumstances please. Let alone the fact this has all exacerbated the horrible situation around my Dad’s passing. Absolutely disgraceful. 3/3

... only one bar of 3G service, let alone having that same company pull necessary services from you that connect us with the rest of the world. We’ve so far driven into town (1 hour away) twice, and spent over three hours on the phone (just for this second time)... 2/3 @Telstra

So we use the @Telstra and @NBN_Australia emergency line and they say 'sorry, we are not taking calls' and hang up - #servicefail #FAIL

Update on our #internet dramas: we enter month 2 of having no internet @Telstra finally turned up and said it was an issue with the @NBN_Australia. After making an appointment, @NBN_Australia did not turn up (again) and @Telstra never followed up despite multiple promises 1/2

@BunnyBrethren If you still want to use the Telstra network because you like their mobile coverage but at a much cheaper price then check out Boost Mobile.

How long can @Telstra survive sending it’s customers on a bizarre roundabout with no resolution to problems. Most businesses would fail. Too big to fail echoes with this mob