Telstra Outage in Bull Creek, Mount Barker, State of South Australia

@Narty0071 @FedEx Breathe my friend, I feel your pain. Have noticed though with many services today, shhh......TELSTRA, people are given the run around, thinking you’ve got nothing better to do!!! Hang in there, things will sort themselves out🌷

@Telstra I do thank you. There seems to be a lag of hours between DM responses but no commitment yet to look at the problem

Hey @woolworths and @Telstra 1/ Can you tell me why when I purchase a Woolworths Mobile Sim card which uses the Telstra network I have to pay to have my phone unlocked by Telstra to use their network? And why does it takes 8-10 days to perform a task that's 2 clicks of a mouse?

Hey @telstra I am truly amazed at how bad your online support is. Seriously so far trying to establish data sharing across devices has taken 6 hours and I still haven’t progressed past getting the new sim.

@ScottElderfiel1 The bills is one issue my mother has the last two electricity bills have been in the red so was her Telstra bill

@Telstra Haha. No, after 3 months of no internet, several days lost on hold trying to sort, Telstra refusing to help me, I gave up and went to internode.

@MatthewBevan Since now moving to Australia and dealing with horrendous @Telstra customer service, wasting hours and hours on hold to them and paying for internet they didn’t deliver, I feel I’ve paid them back.

@JoelDTD They **** you if you need a phone but now you’ve got Belong who cover a fair bit of regional Australia (they use the Telstra towers). Roll over data and cheap plans ($15, $25, $40)

@TKoutsantonisMP sadly I think the @VincentTarzia interview on ABC has just had an equal for being bad!!. The @Telstra guy was amazingly poor.

@Telstra still no outcome, boy that’s great customer service

@Telstra your consultants are a different breed - use this link to get help - department closed before link sent #nohelp #telstraliars #nocustomerservice

@Telstra your consultants lie and refuse to help customers #telstralie

@Telstra Call forwarding has dropped out and currently unable to take bookings/ orders at business extremely frustrated and terrible phone customer service

@Telstra Had an NBN install appointment cancelled at 7am this morning, now have no phone service at business until appointment confirmed

@baxters I did 4 hours on hold to @Telstra last year. Quite a feat. (And they still didn’t fix my problem)

@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.

@Telstra Upgrade info to Upfront plan misleading. Help desk assured me I could share the 60G data with my second phone. Now I find that the second phone also has to go on the plan. That will cost me twice as much as I’m paying now. Is this a scam?

Any Telstra customers in Adelaide having trouble at all sending or receiving texts today? Or emails?

Note to the scammers calling & pretending to be "Telstra Security Services" "ATO legal department" etc Folks you can't run a voice based scam calling operation IF YOUR CALLERS CANT EVEN SPEAK CLEAR ENGLISH At least learn to pronounce the ******* words #australia #scam #stupid

@gwendabgilbert I get the TELSTRA Scanners, and we are with Origin,which is **** btw🙄🙄

@Telstra There has not been a power failure in our area and certainly not for 4 days. Pull your heads out of your arse, this is **** and not acceptable. No excuse.

@Telstra Literally put my postcode into your mobile/5G outage list and you will see. 5250 Littlehampton. Nothing since I got home from work Monday 29/10. Pathetic, I just loved my mobile and home broadband to Telstra and now I’ve got nothing.

@Telstra Yes. No further update other than “it’s under investigation.” How does it take 4 days to bring someone out to fix the problem? Going into 5 days tomorrow. The TIO have been contacted and they’re dealing with it now anyways. reference number is #INC16797234

@Telstra hey telstra, why is your customer service so ****

Okay so I was going to go live - turns out our internet somehow switched itself to 4g backup instead NBN so now I can't stream the whole weekend. Have to wait for a technician to come out on Monday. So glad we pay ridiculous amounts of money for this service. @Telstra

@ParamountPlusAU why is audio thru Telstra tv poor and low??

@Telstra Telstra and internet good joke. **** drops out every few days for no reason. 250 a month. I will be changing providers shortly coz this is bullshit

Bloody Telstra lost my access to my Bigpond email. I've had this email address 25 years. I lodged a complaint with the TIO bit not hopeful. Do you know what you have to do to try and get back into websites you use. Cost me dearly in time money and frustration. Good-bye Telstra!

@Telstra I pay 250 dollars a month for your “services” which apparently include a random internet outage on a Friday. Honestly, this is happening more often now and I am on the verge of changing providers.

So apparently there’s an outage in my area and my nbn won’t work until Dec 8?! Wtf @Telstra @NBN_Australia 😩😩😩