Is Telstra having an outage in Mount Barker, State of South Australia?

@Telstra Apparently you (Telstra) are having ‘technical issues’ and aren’t giving TPG any indication as to when the issue will be resolved or when I will be connected.. 2 and a half weeks without internet and counting. Dismal service

@Telstra The Case manager was unable to resolve this matter because the case manager wasn’t interested in resolving the problem by reasoned argument. Rather they were interested in having their own way & saying whatever suited their position including making false statements #Telstrafail

Dear @Telstra @NBN_Australia thanks for canceling my order for a thing you’re forcing me to do because you don’t read your own customer notes. Really appreciate your incompetence and the inconvenience you’ve caused me. Idiots 😒

@andy_penn @Telstra still waiting for response from your CEO Complaints - Specialist Mr Ramandeep Singh 7 Dec & from your office 15 January - as a shareholder I have seen share value decrease & cannot understand why we treat our customers so badly #telstrafail #telstra

@Telstra I read through all the tweets in this thread None seem particularly happy with their #Telstra experience. Your replies are essentially apologies Your share price is dismal, customer service appalling, products disappointing, prices too high #telstrafail apology reply unnecessary

Dear @Telstra and @NBN_Australia please stop using the word “modem” because it’s a “connection device” you issue. It’s not a modem. The “gateway” you bang on about is the modem. So you talk about modems without using that word in any of your paraphernalia 🙄

@telstra you are totally pathetic, get your services sorted. 2 hours a joke, it has been 11 and still not working #pathetic #telstra #fail #nbnfail #nbn

@cmorrisonphoto @Telstra Same issue, cable modem says DSL disconnect. Many other people reporting same on Telstra CrowdSupport online. But Telstra status pages says nothing wrong 🤔

@Telstra A number of Cable customers having issues. Waited on phone for 1.5hrs then 30mins troubleshooting. Still no resolution.

@Telstra still no reply, typical of the pathetic customer service #CustomerService #leavetelstranow

@Telstra yet another terrible customer service... no help at all. Use 24/7 chat to be told to ring. How do you ring when your telstra nbn phone does not work

@TurtleAndBruno1 If u contact my show once we return we can give u someone within Telstra to sort this. We have had excellent results fixing these very issues. I’ve had them myself! Best for 2019

Not only this but the Telstra/Foxtel apparatchiks shut down most of their services (playback, record etc) after a change to their Wifi equipment. So they were paying $100+ a month for pre-2005 Foxtel settings. They watched less Foxtel in the end.

Since when is racing twitter full of shit commercials from corporate doodle whackers. **** you Samsung and Telstra. Jew *******. No 🍺for you cork soakers!!!

@Telstra BTW. how long ago would I need to go back for 0.32 k upload not cause issues with connectivity. Copy paste #fail.

@Internode Amazing how timely it is to see this!! I’ve just cancelled my @Telstra NBN service-move after weeks of incompetence. I hope I can get NBN connected faster & cheaper with @Internode! I’d hate to go back... #telstra #nbn #internode

Hi @Telstra I'm glad your phone system transfered me to your NPS rating after cutting me off between departments who couldn't help me. At least I was able to effectively rate the service I didn't receive. 0.

@deniseshrivell You can get unlimited 4G for $199 a month from Telstra. He should pay it all back for being so stupid.

@Telstra I haven’t asked for help - I did however ask two questions neither of which have received answers

@DavidHAndersen @andy_penn @Telstra The. Worst.

Don’t panic but my #nbn connection has gone down #Telstra

@Telstra How do I lodge a complaint against a staff member if I have their ID? I would like to speak to someone about it ideally.

@bat_talks Thank god i’m not the only one with telstra problems rn!

Ooo boy it sure is great when our NBN constantly drops out every night and then recently just never comes back, so we rely on the backup 4G mobile data built in to our modem only for Telstra to dock our speed for using our 4G too much 🙃🙃🙃🙃🙃🙃

my wifi cutout ugh **** telstra

@Telstra Hi Tim, unfortunately I think it’s just the services which aren’t too great the upload and download speeds are pretty poor, appreciate the concern but mate.

@stuckinavacuum @Telstra I’m with Optus for our mobiles and NBN. Never had an issue.

@Levisonwood @VodafoneUK Be grateful you don't have to deal with @Telstra in Australia. My parents lost connection to home phone and internet for a month. They kept promising a loan mobile while they fixed the problem & it never came. Hope you get your sim sorted soon!

@capturethat @AfraidOfWidths It is . We were paying too much for a slow 30 -35 speed . Asked for escalation and a case manager and got money off bill, then $20 a month off bill for 2 years and speed pretty well consistently 50 - 70 . With Telstra . Because of shitty fibre to the node can never get 100

@Telstra I LOVE my internet connection, why is your “4G” back up sim so shit. You cannot use the internet at the speeds and bandwidth it gives you. I have had a month of only using the sim cause I’m waiting for a @NBN_Australia technician to install the nbn at my location.

@Telstra I've spoken to three customer Service providers and no help or improvement

@Telstra is such a shit provider. My internet has been disconnecting for the past month and at random times and this past week it's been around 11pm. We had a technician come over but clearly he hasn't fixed the problem.

Imma sue yo ass @Telstra for causing us to miss two days of #MAFSAustralia GOLD. Fix your shit.