Optus outages and service status in Maitland Vale, New South Wales

Problems in the last 24 hours in Maitland Vale, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland Vale, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Maitland Vale, New South Wales

Latest outage, problems and issue reports in Maitland Vale and nearby locations:

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 7 minutes ago from Cessnock, New South Wales

  @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 11 minutes ago from Cessnock, New South Wales

  @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

• 
  @carlagrossetti (@carlagrossetti) reported 20 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

• 
  Julian 🇦🇺 (@JKRLMazur) reported 24 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

• 
  Oz. Pro Choice! (@ozziewiltshire) reported 46 minutes ago from Raymond Terrace, New South Wales

  @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

• 
  Mat and Kita Clarke (@KitaandMat) reported 52 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francis McF (@FrancisMcF1O) reported 58 seconds ago

  Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

• 
  Pirate Ninja (@Hailmo) reported 2 minutes ago

  @Teh_Jkr @Optus @Telstra is no better!! I'm paying more and experiencing more black spots and slow downloads

• 
  levi ed fletcher (@levied) reported 5 minutes ago

  @optus has the worst customer service. I have tried to cancel my internet 3 times now. Every time I get to my final sign off, the online person discontents, and you then have to go through the entire process again. I switch to @Starlink 2 months ago - very quick internet.

• 
  Rayyan Ahmed (@ruhejanaa) reported 5 minutes ago

  @Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.

• 
  Arnav Sharma 🇦🇺 (@arnavsharma) reported 6 minutes ago

  Optus privacy breach hits 51k White Pages cases; architecture takeaway: enforce zero-trust, data minimisation, and robust access controls to reduce blast radius. Align incident response with ACSC guidance and SOCI Act obligations. #auscyber

• 
  Damien (@DamoMK) reported 11 minutes ago

  I was part of the Optus outage too. Starting to see a pattern. I’m coming Vodafone.

• 
  Dr Ravi Nayyar (@ravirockks) reported 12 minutes ago

  '[CBA] suggested customers switch connections to an Optus network or local wi-fi source. '[Tyro] was aware some people were unable to connect to payment machines that operate on 4G networks'.

• 
  Optus Help (@optus_help) reported 13 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  Optus Help (@optus_help) reported 15 minutes ago

  @Kennedy00766502 Hi Kennedy, sorry to hear you have yet to receive an eSIM to activate your service. I can appreciate that this is not an ideal situation. Did you get an email with additional instructions for downloading your eSIM? Alternatively, have you tried logging in to your My Optus app and going to Account > SIM Management > Activate eSIM and follow the prompts. If the above doesn't seem to work, feel free to send through a DM, so we can confirm a few more details and see what the next best steps are. -Athan

• 
  René A (@Rene_AAG) reported 17 minutes ago

  @FranMooMoo Starlink and Optus have entered a partnership"Direct to Cell" technology to Australia. Rather than Starlink launching its own separate mobile carrier service to compete with Optus, the service is designed to be integrated into existing Optus plans