Optus

Optus Outage Report in Maitland Vale, Maitland Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maitland Vale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maitland Vale, Maitland Municipality, State of New South Wales 12/04/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Maitland Vale, State of New South Wales

Latest outage, problems and issue reports in Maitland Vale and nearby locations:

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BlakeDurance Blake Durance (@BlakeDurance) reported

    @Optus @optus your customer service/support stinks. I’ve been speaking with 3 different “people” for the last 7 hours and keep getting the run around for an NBN issue which is still to be determined or an ETA for resolution

  • Dimilalalaa Demi Tsoulouhas (@Dimilalalaa) reported

    Paying premium price for internet from @Optus and have been using my phone's internet data for 3 days now with no help from @Optus to rectify the problem. What's going on @Optus? TIO here we go!

  • VampAideyn Aideyn (@VampAideyn) reported

    @Brad_HR @Optus Yes the loops to get technical support are a joke

  • mrskuffoops Mrs Kuffoops (@mrskuffoops) reported

    @Optus Yes and it says nothing wrong. There are several people in the area also experiencing an outage.

  • ColinGeorge1985 Colin George (@ColinGeorge1985) reported

    @Optus Thanks. The website wasn’t showing any issues. So wanted to report. NBN been down since 11

  • wah_jag SässyCãt 🍩🍺🇦🇺 (@wah_jag) reported

    @ConfusedWorm @Optus Network fault 100218 by the looks, I just signed up for sms notifications.

  • Kristin542 Kristin (@Kristin542) reported

    @NBN_Australia I’ve tried contacting them (impossible!), Telstra and Optus are apparently saying there’s no issue, but Aussie Broadband are telling their customers there is an issue at the Lilydale exchange. A bit of transparency would be good!

  • wah_jag SässyCãt 🍩🍺🇦🇺 (@wah_jag) reported

    @NBN_Australia @xspance We can’t contact our service provider there’s thousands out of internet, these generic responses saying contact your service provider when a large chunk of the Eastern suburbs are without internet .. it is not a service provider issue .. it’s Telstra it’s Optus .. Jesus Christ

  • plug_n_pray Roger Doger (@plug_n_pray) reported

    @Optus no nbn in chirnside park. And nothing on your outage page.

  • Brad_HR AustralianAntifa (@Brad_HR) reported

    Looks like there is a SIGNIFICANT NBN outage in eastern Victoria. @optus have failed to put it on their outage tracker. #disappointed #nbn