Optus Outage Report in Maitland Vale, Maitland Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Maitland Vale, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Maitland Vale, State of New South Wales
Latest outage, problems and issue reports in Maitland Vale and nearby locations:
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.
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@carlagrossetti
(@carlagrossetti) reported
from
Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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Mat and Kita Clarke
(@KitaandMat) reported
from
Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Overt Realms
(@NotRealms) reported
@tuttiau yeah internet in Australia is just wack, we had roadwork done and they legit cut one of the wires to our entire street making it super spotty our entire street was calling and Telstra said they fixed it remotely, it took 2 weeks for an Optus representative to come down and fix it
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💧JS
(@Aus_Contrarian) reported
Hey @Optus @OptusSport seems your social media people are as asleep on the job as your My Optus App help people.... 40 minutes now and counting... This is pathetic. #customerservicefail #CXfail #Optusfail
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Lizza Dino Sydney
(@trixieshep) reported
@Optus not an Optus problem but I have to go to you. How do I raise a fault ticket? Internet drops out often. At least 4-6 times per week. Last night 2 hours tonight 20 mins. It is the copper wires. When it works maximum speed 20 mbps. We pay for 100 mbps connection. Feeling ripped off
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Adam Kowalski
(@KillerAdz) reported
@Optus @dottyoreilly Same here optus, no internet here in Melbourne since 4pm AEST, had a customer service person drop connection with me 3 hours ago and then mark the case as resolved. Been waiting on My optus App for over an hour. Need internet as we are in lockdown in Melbourne and have work 2moro
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Ed Monserrate
(@eumonserrate) reported
@optus NBN down in Cranbourne.
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Ben Cousins
(@s3_gunzel) reported
This isn’t the first time they’ve breached their contract with me. They also silently withdrew the 24x7 Optus One team service over Corona (which I thought was fair enough) but they failed to advise me of that too.
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💧JS
(@Aus_Contrarian) reported
Ha ha @Optus has now blocked me. Pretty much sums up their customer service.
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Cap'n
(@captainbarndog) reported
@NBN_Australia This service is an absolute joke. Down again at 11pm, after receiving an SMS from @Optus that service was restored at 5pm. Fix. It. Now.
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jen.exe
(@JenKerford) reported
If you think the punditry for the Euros is bad on Optus Sport don’t watch the Copa America, commentary is amateur at best 😞
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💧JS
(@Aus_Contrarian) reported
@Optus Sorry it is very hard if you don't reply to know if you have received my message or not. What is a reasonable amount of time for a customer to wait for a response?