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Optus

Optus outages and service status in Maitland Vale, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Maitland Vale, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland Vale, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Maitland Vale, New South Wales

Latest outage, problems and issue reports in Maitland Vale and nearby locations:

  • KitaandMat
    Mat and Kita Clarke (@KitaandMat) reported from Maitland, New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • JKRLMazur
    🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • ozziewiltshire
    Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • JKRLMazur
    🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • carlagrossetti
    @carlagrossetti (@carlagrossetti) reported from Maitland, New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • montuvg
    montu (@montuvg) reported

    @Optus @kbrspace I'm struggling to get the right person to talk from optus. Spent so much time , endurance getting response someone will call you Monday, no one calls. Every tine new agent. Last time, I was transferred to 7 agents. Very poor service.

  • bazmorganzx
    Baz (@bazmorganzx) reported

    i feel like ive held back long enough but holy ******* dead optus.

  • ProbalC
    Probal Chakravorty (@ProbalC) reported from Sydney, New South Wales

    Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?

  • rosalindjh
    rosalind halton (@rosalindjh) reported

    @SandyHorne61 The Optus one never does that!

  • skyemyers1989
    Skye April Myers (@skyemyers1989) reported

    @Optus @Optus @kbrspace I’ve told your team multiple times I can’t speak after 2pm and they call me 30 minutes after 2pm. It happens every time and they are obviously doing it on purpose. It’s so evident they are deliberately evading my issue because it has become so complex.

  • iamshaunbailey
    Commander In Chief (@iamshaunbailey) reported

    @Optus I tested it too, it sent me to the app download. You really need to work on your listening skills George. I’ll just go back to direct debit that you couldn’t get to work either, 3 months I gave you to fix that but you couldn’t, and you got hacked.

  • whateveryeahnah
    Icanhaveaopinion (@whateveryeahnah) reported

    @Optus you dumb *****. I tell you I am not downloading the app to my phone. You said in the escalated case they would call me. That dumb **** then sends me a message to read a message on the app. ******* morons #optus

  • nlarkin_photo
    Nathan Larkin (@nlarkin_photo) reported from Melbourne, Victoria

    Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?

  • HowellBarry
    Barry Howell (@HowellBarry) reported

    @Optus A customer for over 5 years, Had my details hacked and spread through the internet. Took 2 months of phones calls(endless waits or nobody available in cancellation to take call) to finally cancel now receiving threatening messages of fines for not returning a fetch box. @Optus 👎

  • c0n_AU
    Con! (@c0n_AU) reported

    @Zaftron @Optus @kbrspace Same issue at the end of 2022... still many areas with 5G observed in the field or announced as being available but not on the map.