Optus Outage Report in Maitland Vale, Maitland Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Maitland Vale, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near Maitland Vale, State of New South Wales
Latest outage, problems and issue reports in Maitland Vale and nearby locations:
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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@carlagrossetti
(@carlagrossetti) reported
from
Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sami 💗🌸🎀
(@imsamimaree) reported
How hard is it to get actual customer service with @Optus ? Our internet connection is so **** and had been for weeks. I want to cancel my contract with Optus and yet you can never get through to anyone.
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DEANJA🇦🇺
(@deanja110) reported
@greg_hates_twit @Shirley56733062 They are still trying to work it out & not just our case a number of others too. We are Optus customers so never know I go overboard on security stuff & make sure the wife does too Won't answer calls landline or mobile that has no identification attached sus of most emails & SMS
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Belinda Luby
(@belinda_luby) reported
@Optus I've wasted 9 hours on chat and all that happens is deflecting and circular responses from your staff. How about you stop wasting my time, be accountable, and actually solve the problem? Nobody has replied on email in over a month either. (3)
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Jamie Seinemeier
(@Seinemusic) reported
Hey @Optus - do you know what’s not cool? Forcing people to sign contracts requiring direct debit ie card or bank details after a massive data breach. #anothercustomerbitesthedust - also, telling me - “ it’s great for the customer “.. Uh, I am one. And it’s not.
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Optus
(@Optus) reported
@belinda_luby Hi Belinda - We don't have an email for customer service but you can certainly visit your nearest Optus Store so that they can assist. Alternatively, if you prefer instead, our Customer Care teams are also available over the phone on 133 937 - Aman 1/2
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Cameron Clare
(@camclare) reported
@garrows LOL I'm glad I want to be famous right now. Put all the cards on the table. Not only did they get historical data on me from Medibank, but current data at AHM! Not to mention historical customer data from Optus, and historical staff data from Telstra. Yippee.
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Gordana
(@Gordana8888) reported
@gumby_mister @Optus The CEO needs to go sooner rather than later. The incompetence is off the charts. Not only is my information out for the world to see, no service in my area, for the second time in one week. Just in time for my daughter’s Uni exams.
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A-kin-aaron
(@niiyii_) reported
@Optus your nbn network has been terrible jeeezzzzz
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Luke Bartolo
(@LukeBartolo1) reported
@VoteLewko @MickSanchezAU That Optus breach was terrible, should never have privatised the phone industry in Australia.
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Evan Gibson
(@Kinesia23) reported
@Optus You and @Telstra have been protecting and enabling scammers and spoofers ever since SMS was invented because you have NEVER stopped unverified names being used through your apis. You have both on PURPOSE kept that capacity open for a tiny amount of profit ignoring our pain.