1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Optus
  6. ❯
  7. Maitland Vale, New South Wales
Optus

Optus Outage Report in Maitland Vale, Maitland Municipality, New South Wales

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Maitland Vale, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland Vale, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Maitland Vale, New South Wales

Latest outage, problems and issue reports in Maitland Vale and nearby locations:

  • carlagrossetti
    @carlagrossetti (@carlagrossetti) reported from Maitland, New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • KitaandMat
    Mat and Kita Clarke (@KitaandMat) reported from Maitland, New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • JKRLMazur
    🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • JKRLMazur
    🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • JKRLMazur
    Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaKelderman
    Anna K (@AnnaKelderman) reported

    @Optus - 2nd time in 6 months that your system has just completely shut me down on my business phone. No network at all. No phone, travelling for work, no data, meetings to run. Completely unacceptable. Absolutely rubbish service.

  • misullivan
    Michelle Sullivan @mis@aus.social (@misullivan) reported

    @Optus really not impressed with your service... stuck on hold again .. and hung up again! sort your b**ody s**t out and call me 0447 288 620! 2.5 hours on the phone to get hung on is not acceptable!

  • adskim
    Adrienne Ryder (@adskim) reported

    @Optus NBN has been down since yesterday. Any idea when it will be back up and running in Hornsby Heights?

  • Optus
    Optus (@Optus) reported

    @hoops2167 Hey there Dermot, thanks for reaching out. I'm really sorry to hear about the poor experience you have had with our Messenger team on the My Optus app. I can definitely understand the hassles this would have caused (1/3)

  • ultimablackmage
    Jean-Paul Bartolomei (@ultimablackmage) reported

    Really pissed off with @Optus right now. For over a week my 5G Home Broadband internet has been on the fritz as they are performing an "upgrade" & it's going to be 3 weeks of constanty drop outs & slow speed. The @Xbox Series X keeps chucking a tanty because of this too!

  • misullivan
    Michelle Sullivan @mis@aus.social (@misullivan) reported

    @sherrod_im Better question is how does anyone get anything done when you have to spend 2.5 hours on the phone to @Optus only to have the 6th guy ask you the same damn questions and all the security “confirmation” only to hang up on you mid call!

  • umeshnHayley
    Umesh and Hayley (@umeshnHayley) reported

    @Optus providing wrong information whilst selling a new plan and when you receive the plan, all the info given was wrong. Customer care people don’t care and play the blame game. Absolutely shocked by the pathetic service. Might have to lodge a complaint to ombudsman

  • fairy196213483
    Mavis D (@fairy196213483) reported

    @CNEriksen @Optus No it’s not an accurate statement @Optus . Day 10, and I’m in cue to get an assistant to add manually. Yesterday the customer assistant was convinced I was wrong and the roaming was automatically activated. In fairness I don’t blame him. That is what SHOULD happen

  • optus_help
    Optus Help (@optus_help) reported

    @adskim Hey there Adrienne. Sorry to hear about your NBN issue. I have replied to your other Tweet asking about this one. If you can send us a DM either to this or the main Optus account, then we can definitely try to get more details for you. Thanks, - Harrison

  • Boris_the_butch
    boris_the_butcher (@Boris_the_butch) reported

    @ShyttyP @Optus Wtf really? Everyone needs to flood them with complaints