Optus Outage Report in Maitland Vale, Maitland Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Maitland Vale, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Optus
Optus is having issues since 10:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (17%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Community Discussion
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Optus Issues Reports Near Maitland Vale, State of New South Wales
Latest outage, problems and issue reports in Maitland Vale and nearby locations:
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Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.
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Mat and Kita Clarke
(@KitaandMat) reported
from
Maitland, State of New South Wales
@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Oz. Pro Choice!
(@ozziewiltshire) reported
from
Raymond Terrace, State of New South Wales
@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.
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@carlagrossetti
(@carlagrossetti) reported
from
Maitland, State of New South Wales
@Optus Thanks Nard. What causes an outage that only affects webmail?
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🇦🇺Julian 🇦🇺
(@JKRLMazur) reported
from
Cessnock, State of New South Wales
@Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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A MAC
(@AlexC0ntreras) reported
So disappointed with @Optus. I’ve been with them for over 15 years. I’ve never experienced such horrible customer care. Being lied to and mislead. I’m over it
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Timothy Read
(@TimothyRead8) reported
@Optus I have demolished and rebuilt a house, and there is no nbn connection infrastructure yet. I’ve spent a week calling your overseas call centres who barely speak English, who keep telling me 24 - 48 more hours but it never gets done. Surely it’s not that hard!
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Paul W
(@wakey74) reported
@Optus As someone who deals with Optus as a business customer I will be now advising management to leave Optus as there is no customer service and guarantee that their business will not suffer the same
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Paul W
(@wakey74) reported
@Optus @Optus you are about to have a major PR issue on your hands by ignoring my issue, You will also lose a major business account due to this
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Tom Zaunmayr
(@Zaunny) reported
from
Derby, State of Western Australia
Day 2: how any business happens in Derby is beyond me, truly the worst reception in an established town I have experienced. Telstra, Optus, Govt etc should be offering free service until they fix this mess.
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CandyKay 🍬
(@RealCandyKay) reported
Even though not the outcome I was hoping for @Telstra just provided me the best customer service over the last 3 business days than Optus ever has over the last 10 years. I had 3 calls and 2 emails to check in letting me know how everything was going.
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Longee
(@alexpaul_66) reported
just went into my internet banking to put some money over to pay my optus bill & holy **** I've been spending a **** ton of money lately😱 need to pull it back a lot or I'm gonna be seriously broke.
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Taylor Morgan
(@taylorannmorgan) reported
@Optus I’m being charged for two seperate phone plans at the same time! I’ve spent hours trying to contact your support for 3 months now. Getting threats to disconnect me when you’re literally stealing money from me.
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SM Pete
(@SMEMUFC) reported
Spending $290/month on @optus & have been a customer for ~6 years. So I called them to see if they could look after me better or I’ll take my business elsewhere. After almost an hour on the phone they said they won’t offer me a discount & are happy for me to say goodbye. #NoOptus
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Fearless Friend
(@newcastleboyy) reported
@thegrumpypoof @Telstra Pete, when I had problems with my iPhone X in 2018, Optus retail were absolutely hopeless and told me a pack of lies. I took it to the manufacturer at the Apple store at Charlestown & they couldn’t have been more helpful. They replaced the phone with a like-new model