Optus

Optus Outage Report in Maitland Vale, Maitland Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Maitland Vale, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland Vale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Maitland Vale, Maitland Municipality, State of New South Wales 03/25/2026 07:20

March 25: Problems at Optus

Optus is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Maitland Vale, State of New South Wales

Latest outage, problems and issue reports in Maitland Vale and nearby locations:

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • JKRLMazur Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

  • JKRLMazur 🇦🇺Julian 🇦🇺 (@JKRLMazur) reported from Cessnock, State of New South Wales

    @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • oneda_woman Queenager (@oneda_woman) reported

    Hey @Optus... After 16 yrs with you, you're fncking dead to me. The harm you've done is to create monumental anxiety around the lack of power us victims have over our IDENTITY (data) being stolen. All because we entrusted you with this sensitive info in order to get a service. 🖕

  • AnthonyW_AU Anthony W (@AnthonyW_AU) reported

    @Me1011Just @Optus @RunnerSA18 She and the lot of board of directors should be fired. I’m sure Singtel will be doing a big WTF at Optus right now.

  • DavidTopp David Topp (@DavidTopp) reported

    @LukePGavin Richmond were never the same again after the grand final venue ceased being Brisbane and Melbourne never the same again when the GF didn’t return to Perth. Start lobbying now Dees fans for a return to Optus in 2023!

  • _sarahbarns sarah barns (@_sarahbarns) reported

    I was last an @Optus customer over 10 years ago, yet I’ve been advised all my personal information has now been stolen in a major Optus cyber attack. How about all identifying personal information not be stored once you are no longer a customer? Why is it kept?

  • MatDoesThings Mat (@MatDoesThings) reported

    @doctormcdougall @themiasandrist @Optus Perhaps they are victims of poor staff retention?

  • TheMaskedUnit The Masked Unit (@TheMaskedUnit) reported

    @AustinDocherty @MoarToast @Optus Yep, I had a 4G broadband account for a bit before we got the NBN about 3 years ago, and that's the only Optus service I've ever had - not a current customer 🤬

  • sam__rye Sam Rye (@sam__rye) reported

    @_sarahbarns @Optus Legally it has to be kept for 6 years, but that obviously doesn’t cover your case. The likelihood is it’s such a pervasive breach and their security protocols are so bad they simply don’t know and have emailed everyone who *could* have been compromised…

  • gachetbietdi Duc Tien Tran (@gachetbietdi) reported

    @angrydad72 @Optus @IsaacsonMarie They don't know which customer's id lost.they rather spend hundreds of millions a year t

  • mvyrmnd Drambusters (@mvyrmnd) reported

    @chipswoon @arielbogle Optus had to collect that data because the government forces them to. Should be like the UK where you can buy a functional SIM from a supermarket and not need 100 points of ID to have a phone service

  • SHRIMPMONEYCAP SHRIMPMONEYCAPITAL (@SHRIMPMONEYCAP) reported

    So what happened? "[It's] still under investigation. However, this breach, like most, appears to come down to human error," an Optus insider told the ABC. They apparently opened up their customer identity database to other systems via API, then failed to secure it.