Optus outages and service status in Maitland Vale, New South Wales

Problems in the last 24 hours in Maitland Vale, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Maitland Vale, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Maitland Vale, New South Wales

Latest outage, problems and issue reports in Maitland Vale and nearby locations:

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 10 minutes ago from Cessnock, New South Wales

  @Telstra 2hrs this morning wasted with your member chat trying to take out a new contract, long term customer counts for nothing, go on Optus site and as a nobody I got a better deal straight off.

• 
  @carlagrossetti (@carlagrossetti) reported 12 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

• 
  🇦🇺Julian 🇦🇺 (@JKRLMazur) reported 15 minutes ago from Cessnock, New South Wales

  @recneps51 @Optus @NSW_FairTrading I bpay to telstra also, I know they charge me for a paper bill, which I request but never receive, but I don’t know about the other bit. I’d never allow direct debit, especially Optus, I used to ring them every other month about issues.

• 
  Oz. Pro Choice! (@ozziewiltshire) reported 16 minutes ago from Raymond Terrace, New South Wales

  @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

• 
  Mat and Kita Clarke (@KitaandMat) reported 25 minutes ago from Maitland, New South Wales

  @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 30 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K S (@siento) reported 4 minutes ago

  @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.

• 
  Hugo (@Chilka_) reported 11 minutes ago

  I wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.

• 
  Rob (@hkrob) reported 12 minutes ago

  @eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient

• 
  AdV (@AJV_76) reported 13 minutes ago

  @FOXFOOTY Crap. SA v WA at Optus next year then the winner plays Vic the following year in Adelaide or Perth.

• 
  💧Jenny White (@jennywhite38) reported 14 minutes ago

  @Optus Was wondering how long its going to be before I can make ph calls, receive texts and do internet banking with mobile, as postcode 3139 seems to have no service due to works?

• 
  Damian Campagna (@DCampagna13) reported 17 minutes ago

  @StevoMedia Next we will be playing Essendon Collingwood at Optus Stadium on ANZAC Day. What a stupid idea, the showdown should actually be played as either the curtain raiser or the closing game to Gather Round.

• 
  _jbw41 (@jbw411) reported 19 minutes ago

  Contender for worst advantage call of all time at Optus

• 
  Kath (@Kathblue) reported 21 minutes ago

  @MattM_78 @optus_help Will be interesting to see what they can offer. I got nothing the last time and when I was wanting to upgrade my phone was told I couldn’t have a cheaper plan as it was only for new customers. I’ve left and gone elsewhere. Just waiting to activate my new SIM so I can cancel Optus

• 
  Optus (@Optus) reported 21 minutes ago

  @BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik

• 
  Cdbrown (@BrowntownBrew) reported 22 minutes ago

  @Feintglow @robb_j_m Or just change providers that actually want to provide a proper service and want happy customers. Rather than Optus, Telstra etc that don't care and know people aren't smart enough to change