Vodafone Australia Outage in Queanbeyan, State of New South Wales

@VodafoneAU Then after getting watch home and realising it would not connect, called customer service line who said it could not be done. They offered in store swap for watch, promised there was one in stock in Canberra City store. I travelled to store only to find out that none in stock

@VodafoneAU Went into store with daughter to ask how plan and sharing esim works and what we need to do to connect. Specifically asked if we could do it from home after purchasing watch at JBHiFi. Was told it would not be a problem and to just call the customer service number if any issues.

Huge fail to @JBHiFi for neglecting to tell customers that their #samsunggalaxywatch only works on @Telstra network. Saleseman even asked who current mobile provider is and discussed plan and admitted @VodafoneAU better deal, still didn’t think to inform the watch would not work.

@VodafoneAU Thanks, it seems to be working fine now. The service seemed to be out for about 30 minutes for me earlier in the morning.

De Pasquale enters the pit with the car sounding rough, but has been sent back out. @VodafoneAU Safety Car is out for Hazelwood's incident. #VASC #Bathurst1000

@VodafoneAU What is really disappointing, is there is no notice of issue on your website, nor scheduled maintenance, or anywhere I can get information to follow up. My address is just listed as being covered with "4G Outdoor" and "VoLTE available", and nothing else. LOL at only 3G in 2019!

@VodafoneAU my phone has been disconnected today but I paid my bill on Monday, can you help, I need phone access

@VodafoneAU Hi. Nope, this morning was a brief blip of signal, and I’m back to zero bars this afternoon. Terrible.

@VodafoneAU This is why experience design is critical. 9 after placing an order, no SIM, no updates and a refusal to cancel the order because 'they system won't let me till the SIM is returned to us'. Unbelievable that you are still in business. #ux #servicedesign

@VodafoneAU Doubt it everyone is rude I get but yes I will

Email from @VodafoneAU "Google Pixel 4 is coming soon, so if your phone’s slowing down or looking shabby, improve things!" NO NO NO! Vodafone, this is NOT Apple. Goole phones should NOT slow down. Grrrrrrrrrr!

@VodafoneAU beyond appalled by my recent experience with your pre-paid customer service team. As a business customer I am now considering pulling both my business contract and pre-paid plans from Vodafone.

@VodafoneAU quoting again your own teams words - "That's right, Patrick. The payments were made to a Vodafone account. Our billing team are in the process of having them refunded to you"....to clarify- I am a long term customer on $75 plan - you now have $1,900 of my money #giveitback #NOW

@TimHipsley @VodafoneAU @Telstra @Optus Totally agree mate, nothing but hassles with data usuage disputes to unreliable signal coverage (even within the CBD of Perth) forget Vodafone, go with another company. Even if they match a price they are not a good company. Expect a lot of unsolicited phone calls when u switch!