Vodafone Australia Outage in Adelaide, State of South Australia

@VodafoneAU seriously if I can’t through or someone doesn’t call me I am going to lose it. I’ve been trying for 3 months to cancel home wifi. You’re still charging when I have nbn. Now threatening me with cut off when I’ve been paying my bills minus the wifi plan!! 😡 Come on!!

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@andrewfosterau @VodafoneAU Telsta’s 4G mobile backup on the modem works like shit as well.

@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

@VodafoneAU current customer here: please stop calling me with call centre sales calls. I don’t want sales calls. Any more and I’ll switch phone providers. The frequency of calls is over the top. Thanks.

@Macca_Gee @VodafoneAU 20... and never

And now we have just gone full circle, the 3rd @VodafoneAU did not update the IMEI details properly after we changed the modem over and gave them the details. And we still have the initial issue.

@VodafoneAU 8 days no internet, 5 calls to technicians with no resolution. Two bookings with @NBN_Australia technician the first one cancelled with no notification from Vodafone. Each Vodafone technician has ended the call within 30 minutes.

@VodafoneAU I'm sorry I only see how to trouble shoot things, I do not see any of the specks for it

Customer for 18 years and being treated like **** @VodafoneAU So f'ing mad 😡🤬

@VodafoneAU Because the technicians didn't show up last Thursday I had to reschedule for this Thursday between 8AM - 12PM Hope they come this time. My 4G was activated remotely for the WIFI temporarily until this issue is resolved. Unfortunately it's so slow am using 4G on my mobile 🙄

@VodafoneAU why cant i even load a 480p on my 4g, your connection is absolute dog ****

@VodafoneAU Well I did that and was ignored for an hour, not the best customer service

@VodafoneAU Thanks for your reply, I have raised this issue with your team several times and they said that there's nothing they can do. I will send you a DM anyway

@VodafoneAU I am trying to talk to a person in North Sydney on your network and on connecting can talk for 0-10 seconds before it dies. Tried second person on VF in the same area and same problem Called Landline without issues so problem is at North Sydney Milsons Point.

@VodafoneAU I will definetly do that mate, you can even send someone here so they can check, I can't even play youtube, if this problem persists I might call it a quit with Vodafone