Vodafone Australia Outage in Adelaide, State of South Australia

2/2 Everytime I get the call from @VodafoneAU, they are absolutely clueless about my problem and asked to explain again. I have no way to speak to @ICICIBank. @PaulFletcherMP can you please do something here?

1/2 Hey @ICICIBank, @VodafoneAU is not letting me call the NRI banking number from thier network. I have raised this concern a long back with #vodafone. I explained the problem numerous time to CC people. Still no progress.

Vodafone chat service is far from it! 20 minutes on computer and no reply. Now on mobile and no response for 10 minutes and counting since initial chat started. Poor. @VodafoneAU #vodafone

@VodafoneAU I had a chuckle today when I was on a Vodafone chat. Their service after 10 minutes of chatting just shut me off. Then they sent me a message stating.. “looks like you’re busy...” Ummm no, your service had “technical difficulties”. I was on home wifi which was rock solid. Meh!

@VodafoneAU seriously if I can’t through or someone doesn’t call me I am going to lose it. I’ve been trying for 3 months to cancel home wifi. You’re still charging when I have nbn. Now threatening me with cut off when I’ve been paying my bills minus the wifi plan!! 😡 Come on!!

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

@SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

@andrewfosterau @VodafoneAU Telsta’s 4G mobile backup on the modem works like shit as well.

@Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

@Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

@Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

@VodafoneAU current customer here: please stop calling me with call centre sales calls. I don’t want sales calls. Any more and I’ll switch phone providers. The frequency of calls is over the top. Thanks.

@Macca_Gee @VodafoneAU 20... and never

@VodafoneAU I updated to ios15.5 now I don’t have any cellular service

@thatdesigner @VodafoneAU Now that is good service 👍👍

Dear @VodafoneAU please get your towers out bush, I get **** all reception even an hour in from Darwin . Kind regards

@VodafoneAU I am in Canberra my service has been out all morning

Hey @VodafoneAU I haven’t had a working network (data/texts/calls) since last Friday, have checked your maintenance pages etc., getting seriously concerned. Nearly a week without a functioning phone (outside of wifi). Please help.

@carroll_jono @VodafoneAU Wow maybe Voda suck less than average, I get maybe 1 spam SMS a month, any more would make an SMS service have negative value. I note most of yours have actual phone numbers though, so possibly something like FluBot infections.

@oliyoung @VodafoneAU @NBN_Australia I was with Vodafone for not even 3 hours before I couldn't handle their customer service anymore. It's not worth it.

I don't think I've ever had a more frustrating customer service experience than I've had with @VodafoneAU - we're now into day 5 of no @NBN_Australia connection and I'm tired of repeating myself every call and not getting anywhere #whinge

@VodafoneAU complaint process says 48 hours and my issue has been dragging since 20-05-2022. No timeline is given to resolve my issue

@VodafoneAU Shocking service why no service still at 1.40pm !!!!